Randell 3412 Operation Manual

Randell Manufacturing, Inc.

OWNERS MANUAL

This manual provides information on installation, operating, maintenance, troubleshooting

& replacement parts for

3400 SERIES

GAS HOT FOOD

HOLDING UNIT

NOTIFY CARRIER OF DAMAGE AT ONCE.

It is the responsibility of the consignee to inspect the container upon receipt of same and to
determine the possibility of any damage, including concealed damage. Randell suggests
that if you are suspicious of damage to make a notation on the delivery receipt. It will be
the responsibility of the consignee to file a claim with the carrier. We recommend that you
do so at once.

520 S. Coldwater Road Weidman MI 48893-9683

Phone [phone] Fax [phone]

www.randell.com

Created June 13,2001 PP MNL0014

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TABLE OF CONTENTS

Page 2 …………….….………………………………………………………Congratulations

Page 2 ……...………..………………...................…………….. Factory Correspondence

Page 3 ……...………..………………………...................………. Serial Number Location

Page 4……………….……………………………….................………. Unit Specifications

Page 6 ………..…….…………………………......................… Randell Limited Warranty

Page 7 ………....…..………………………………………..............……… Unit Installation

Page 11 …….....….……………………………………………........……… Unit Operation

Page 11 ……….…….………………….....................…………Preventative Maintenance

Page 12………...…………………………………….......………………… Troubleshooting

Page 13 ………...……………………………………….....…………………… Part Figures

Congratulations on your recent purchase of Randell food service equipment, and welcome to the growing
family of satisfied Randell customers.

Our reputation for superior products is the result of consistent quality craftsmanship. From the earliest stages
of product design, to successive steps in fabrication and assembly, rigid standards of excellence are main­tained by our staff of designers, engineers, and skilled employees.

Only the finest heavy-duty materials and parts are used in the production of Randell brand equipment. This
means that each unit, given proper maintenance, will provide years of trouble free service to its owner.

In addition, all Randell food service equipment is backed by one of the best warranties in the food service
industry and by our professional staff of service technicians.

Retain this manual for future reference.
Notice: Due to a continuous program of product improvement, Randell Manufacturing reserves the right to

make changes in design and specifications without prior notice.
Notice: Please read the entire manual carefully before installation.

If certain recommended procedures are not followed, warranty claims will be denied.

Model Number ___________________________

Serial Number ___________________________

Installation Date ___________________________

Randell Manufacturing

Service and Parts

Hot Line

1-800-621-8560

or for our

Service Agent Listings

visit our web site at

www.randell.com

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RANDELL MANUFACTURING
SERIAL NUMBER LOCATION

FOR THE

DROP-IN SERIES

This is a sample of a serial number tag.

The serial number tag on the Drop-In series is located on the control panel.

UNIT SPECIFICATIONS

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2143"33"0321 5.5S/S000,21611
3143"84"0331 1.8S/S000,21471
4143"36"0342 7.01S/S000,42232
5143"87"0352 3.31S/S000,42092

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IMPORTANT

WARNING: IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE OR MAINTENANCE
CAN CAUSE PROPERTY DAMAGE, INJURY OR DEATH. READ THE INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR SERVICING THIS EQUIPMENT.

The information contained in this manual is important for the proper installation, use, and mainte­nance of this unit. Adherence to these procedures and instructions will result in satisfactory cooling
results and long, trouble free service. Please read this manual carefully and retain it for future refer­ence.

For your Safety

If you smell gas:

1. Open windows.

2. Do not touch electrical switches, because sparks will ignite the gas.

3. Extinguish any open flames.

4. Immediately call gas supplier.

For your Safety

Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.
Warning: Improper installation, adjustment, alteration, service or maintenance can cause injury or property
damage. Refer to this manual for assistance or additional information, consult a qualified installer, service
agency, dealer or gas supplier.

Important Safety instructions:

Installation of this hot food table must conform with local codes, or in the absence of local codes, with the
national fuel gas code, ANSI Z223.1, latest edition or Canadian codes CGA-B149.1-M91 (natural gas) or CGA­B149.2-M91 (propane). Make sure that the gas supply is the same type as that marked on the appliance data
plate.

1. Have your hot food table installed by a qualified installer or service technician.

2. Location: Do not locate your hot food table where it maybe subject to strong drafts. Make sure the openings
of your unit that supply fresh air for combustion and ventilation are not obstructed.

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Warranty Policies

Parts Warranty

Randell warrants all component parts of manufactured new equipment to be free of defects in material or
workmanship, and that the equipment meets or exceeds reasonable industry standards of performance for a
period of one year from the date of shipment from any Randell factory, assembly plant or warehouse facility.

Note: Warranties are effective from date of shipment, with a thirty day window to allow for shipment,
installation and set up. In the event equipment was shipped to a site other than the final installation
site, Randell will warranty for a period of three months following installation, with proof of starting
date, up to a maximum of eighteen months from date of purchase.

Component parts warranty does not cover glass breakage. Randell covers all shipping cost related to compo­nent part warranty sent at regular ground rates (UPS, USPS). Freight or postage incurred for any express

or specialty methods of shipping are the responsibility of the customer.

Labor Coverage

In the unlikely event a Randell manufactured unit fails due to defects in materials or workmanship within the
first ninety days, Randell agrees to pay reasonable labor incurred. During the first ninety days work authoriza­tions are not required for in warranty repairs. However, repair times are limited to certain flex rate schedules
and hours will be deducted from service invoices if they exceed allowed times without prior approval and a
work authorization number. Warranties are effective from date of shipment, with a 30 day window to allow for
shipment, installation and setup.
Where equipment is shipped to any site other than final installation Randell will honor the labor warranty for a
period of ninety days following installation with proof of starting date, up to a maximum of nine months from
date of purchase. Travel time is limited to one hour each direction or two hours per invoice.

Any travel time exceeding two hours will be the responsibility of the customer.

Export Warranty

Our export warranties will cover all non electrical parts for the period of one year from the date of shipment to
be free of defects in material or workmanship. Electrical parts are also covered if ordered and operated on 60
Hz. Electrical components, ordered and operated on 50 Hz, are warranted for the first 90 days from shipment
only. Service labor is covered for the first 90 days with authorization from factory prior to service. Warranty is
automatically initiated 60 days from ship date. Inbound costs on any factory supplied items would be the
responsibility of the customer. Adherence to recommended equipment maintenance procedures, according to
the owners manual provided with each unit, is required for this warranty to remain in effect, and can have a
substantial effect on extending the service life of your equipment. Equipment abuse voids any warranty.
Extended warranties are not available for parts, or labor on units shipped outside the United States.

Freight Damage

Any and all freight damage that occurs to a Randell piece of equipment as a result of carrier handling is not
considered warranty, and is not covered under warranty guidelines. Any freight damage incurred during
shipping needs to have a freight claim filed by the receiver with the shipping carrier (note all damages on
freight bill at time of delivery). Internal or concealed damage may fall under Randell’s responsibility dependent
upon the circumstances surrounding each specific incident and are at the discretion of the Randell in-house
service technician.

NOTICE: FOOD LOSS IS NOT COVERED UNDER WARRANTY

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