Randell 2410, 2410P, 2420, 2420P, 2368 Service Manual

OPERATOR’S MANUAL

This manual provides information on
installation, operating, maintenance,
trouble shooting & replacement parts for

2300/2400 SERIES

HEATED REACH-INS

NOTIFY CARIER OF DAMAGE AT ONCE.

It is the responsibility of the consignee to inspect the
container upon receipt of same and to determine
the possibility of any damage, including concealed
damage. Randell suggests that if you are suspicious
of damage to make a notation on the delivery receipt.
It will be the responsibility of the consignee to file a
claim with the carrier. We recommend that you do
so at once.

6/18/2009
PP MNL0911

525 S. Coldwater Rd., Weidman, MI 48893

888-994-7636 • Fax [phone] • unifiedbrands.net

Table of Contents

page 2………………………………….…………Congratulations

page 3……………………………………Parts & Service Hotline

page 3………………………………...…Serial Number Location

page 4-7……………………………….Randell Limited Warranty

page 8…………………………………………Unit Specifications

page 9-10…..……………………………………..Unit Installation

page 11…………………………………………….Unit Operation

page 12…..……………………………..Preventive Maintenance

page 13………………..…..Electrical Diagram/Troubleshooting

page 14…...………………………..……Replacement Parts List

Congratulations on your recent purchase of Randell food service
equipment, and welcome to the growing family of satisfied Randell
customers.

Our reputation for superior products is the result of consistent quality
craftsmanship. From the earliest stages of product design to
successive steps in fabrication and assembly, rigid standards of
excellence are maintained by out staff of designers, engineers, and
skilled employees.

Only the finest heavy-duty materials and parts are used in the
production of Randell brand equipment. This means that each unit,
given proper maintenance will provide years of trouble free service to
its owner.

unifiedbrands.net 3

In addition, all Randell food service equipment is backed
by some of the best warranties in the food service
industry and by our professional staff of service
technicians.

Retain this manual for future reference.

NOTICE: Due to a continuous program of product improvement,

Randell reserves the right to make changes in design and
specifications without prior notice.

NOTICE: Please read the entire manual carefully before installation. If
certain recommended procedures are not followed, warranty claims will
be denied.

MODEL NUMBER _________________________

SERIAL NUMBER _________________________

INSTALLATION DATE _____________________

The serial number is located inside the left door of the cabinet on the
left interior side wall.

Randell Service and Parts

800-621-8560

Hotline

unifiedbrands.net 3

Randell believes strongly in the products it builds and backs them with the best
warranty in the industry. Standard with every unit comes the peace of mind that
this unit has been thoroughly engineered, properly tested and manufactured to
excruciating tolerances, by a manufacturer with over 30 years of industry presence.
On top of that front end commitment, Randell has a dedicated staff of certified
technicians that monitor our own technical service hotline at 1-800-621-8560 to
assist you with any questions or concerns that may arise after delivery of your new
Randell equipment.

PARTS WARRANTY

1. One year parts replacement of any and all parts that are found defective in
material or workmanship. Randell warrants all component parts of
manufactured new equipment to be free of defects in material or workmanship,
and that the equipment meets or exceeds reasonable industry standards of
performance for a period of one year from the date of shipment from any
Randell factory, assembly plant or warehouse facility.

NOTE: Warranties are effective from date of shipment, with a thirty day
window to allow for shipment, installation and set-up. In the event
equipment was shipped to a site other than the final installation site,
Randell will warranty for a period of three months following installation,
with proof of starting date, up to a maximum of fifteen months from the
date of purchase.

2. Free ground freight of customer specified location for all in warranty parts
within continental U.S. Component part warranty does not cover glass
breakage or gasket replacement. Randell covers all shipping cost related to
component part warranty sent at regular ground rates (UPS, USPS). Freight

or postage incurred for any express or specialty methods of shipping are
the responsibility of the customer.

LABOR COVERAGE

In the unlikely event a Randell manufactured unit fails due to defects in
materials or workmanship within the first ninety days, Randell agrees to pay
the contracted labor rate performed by an Authorized Service Agent (ASA).
Any warranty work performed by a non-ASA will not be honored by Randell. A
complete listing of current ASAs can be found on the Randell page of our web
site : www.unifiedbrands.net. Warranties are effective from date of shipment,
with a thirty day window to allow for shipment, installation and setup. Where
equipment is shipped to any site other than final installation, Randell will honor
the labor warranty for a period of ninety days following installation with proof of
starting date, up to a maximum of six months from date of purchase.

Warranty Policies

4444

800-621-8560