The RAMVAC Bison Vacuum System utilizes an oil lubricated, rotary vane, positive displacement pump to provide a reliable vacuum source for
the Dental ofce. This vacuum unit is intended solely for the removal of dental waste material from the oral cavity during dental procedures.
The pump is powered via a belt drive system by an electric motor that is controlled by the S2 Control System. The S2 Control is an electronic,
smart control that utilizes a microprocessor and sensors to monitor the vacuum system and provide alarms or reminders of system needs.
A drip oiling system meters lubricating oil into the pump and is then removed from the airow by lters inside the oil reservoir, creating a closed
loop system.
Notications and Cautions
Thank you for selecting RAMVAC to serve your dental facility. RAMVAC provides industry leading technology for convienient and efcient utility
room equipment.
Invest a few minutes of your time and:
1. Read the “Maintenance” section in this guide. Use these simple preventative procedures that will allow your
vacuum system to reach its service-life potential.
2. Read the “Operation” section in this guide. Find out how to best control you vacuum and put its safety features to work for you.
3. Initiate the warranty. Check inside the back cover to review out warranty commitment to you ... and what you need to do to recieve
warranty coverage.
TO INITIATE THE WARRANTY YOU MUST:
1. Complete and return the Installation Checklist to Ramvac.
OR
2. Visit our website at www.ramvac.com and complete the warranty initiation form.
All of us at Ramvac appreciate your business and take a personal interest in your satisfaction. Please let us know how
the system is working for you. Just ve us a call or stop by one of our dental show exhibits.
Page 21061DOC Rev C
Effective date: 6-Mar-14
RAMVAC Bison® User Guide
Safety and Regulatory Information
RAMVACs meet the most current and highest safety standards. RAMVAC Vacuum Units are UL 2601-1 Listed, comply with NFPA 99C Level 3 vacuum requirements, and are manufactured in an FDA registered, and ISO 13485:2003 certied facility.
Here’s what you need to do to insure the safety potential of this equipment is achieved:
• Make sure your equipment is installed according to our written instructions and the Installation Checklist is completed.
If you have purchased your RAMVAC from an authorized dealer, the dealer is responsible for presenting you with the complete checklist.
• Exhaust from dental vacuum systems can be hazardous. Make sure the exhaust pipe is terminated outside your building according to our
written instructions.
• Nitrous oxide and oxygen can be safely scavenged in the small concentrations typically encountered in dental analgesia.
The additional air drawn into a properly installed and operated Vacuum Unit will dilute these agents. Never use your RAMVAC to remove pure
nitrous oxide, oxygen or other oxidizing agents directly from storage vessels or supply hoses. Never use this equipment in an OXYGEN RICH
ENVIRONMENT. Large concentrations may cause a re in the Vacuum Unit and may cause an exhaust hazard.
• Never use your RAMVAC to scavenge ammable anesthetic gases. Even small concentrations may cause a re in the Vacuum Unit.
• Never use your RAMVAC for housekeeping functions.
• Never use your RAMVAC to collect lab dust.
• Dispose of used lubricating oil responsibly as recommended in the maintenance section of the User Guide.
WARNING
TO AVOID RISK OF ELECTRIC SHOCK, THIS EQUIPMENT MUST ONLY BE CONNECTED TO A
SUPPLY MAINS WITH PRETECTIVE EARTH.
WARNING
ELECTRICIAN MUST PROVIDE A MEANS TO ISOLATE THE CIRCUIT ELECTRICALLY FROM
THE SUPPLY MAINS ON ALL POLES SIMULTANEOUSLY.
Operating and Shipping Conditions
AMBIENT CONDITIONS: This utility room equipment is designed to operate in the temperature range designated below. The utility room environment may
require additional ventilation and HVAC accommodations in order to maintain an acceptable environment. The operating temperature listed is to be maintained under worst case conditions taking into account seasonal temperature changes.
• Maximum Operating Temperature: 104°F
• Minimum Operating Temperature: 32°F
• Operating Relative Humidity Range: 0 -95%, No condensing moisture.
Medical Electrical Equipment needs special precautions regarding EMC and needs to be installed and put into service according
to the EMC information provided in this manual.
Portable and mobile RF communications equipment can affect Medical Electrical Equipment.
The use of Accessories, transducers, and cables other than those specied, with the exception of transducers and cables sold by the
Manufacturer of this device as replacement parts for internal components, may result in increased Emissions or decreased Immunity
of the Bison.
The Bison should not be used adjacent to or stacked with other equipment and that if adjacent or stacked use is necessary, the
Bison should be observed to verify normal operation in the conguration in which it will be used.
Guidance and manufacturer’s declaration –electromagnetic emissions
The Bison is intended for use in the electromagnetic environment specied below. The customer or the user of the Bison should
assure that it is used in such an environment.
Emissions test Compliance Electromagnetic environment – guidance
RF emissions
CISPR 11
RF emissions
CISPR 11
Harmonic emissions
IEC 61000-3-2
Voltage uctuations /
icker emissions
IEC 61000-3-3
Group 1
Class A
Class A
Complies
The Bison uses RF energy only for its internal function. Therefore, its
RF emissions are very low and are not likely to cause any interference in
nearby electronic equipment.
The Bison is suitable for use in all establishments other than domestic
establishments and those directly connected to the public low-voltage
power supply network that supplies buildings used for domestic purposes.
Guidance and manufacturer’s declaration –electromagnetic immunity
The Bison is intended for use in the electromagnetic environment specied below. The customer or the user of the Bison should assure that it is
used in such an environment.
Immunity test IEC 60601 test level Compliance level
Electrostatic discharge
(ESD)
IEC 61000-4-2
Electrical fast transient/
burst
IEC 61000-4-4
Surge
IEC 61000-4-5
Voltage dips, short
interruptions and voltage
variations on power
supply input lines IEC
61000-4-11
Power frequency (50/60
Hz) magnetic eld IEC
61000-4-8
NOTE UT is the a.c. mains voltage prior to application of the test level.
±6 kV contact
±8 kV air
±2 kV for power supply lines
±1 kV for input/output lines
±1 kV line(s) to line(s)
±2 kV line(s) to earth
<5 % UT
(>95 % dip in UT)
for 0,5 cycle
40 % UT
(60 % dip in UT)
for 5 cycles
70 % UT
(30 % dip in UT)
for 25 cycles
<5 % UT
(>95 % dip in UT)
for 5 sec
3 A / mNot applicable
±2 kV contact
±4 kV air
±0.5 kV for power supply lines
Not applicable for input/output lines
±1 kV line(s) to line(s)
±2 kV line(s) to earth
<5 % UT
(>95 % dip in UT)
for 0,5 cycle
40 % UT
(60 % dip in UT)
for 5 cycles
70 % UT
(30 % dip in UT)
for 25 cycles
<5 % UT
(>95 % dip in UT)
for 5 sec
Electromagnetic environment –
guidance
Floors should be wood, concrete
or ceramic tile. If oors are covered
with synthetic material, the relative
humidity should be at least 30 %.
Mains power quality should be that
of a typical commercial or hospital
environment.
Mains power quality should be that
of a typical commercial or hospital
environment.
Mains power quality should be
that of a typical commercial or
hospital environment. If the user
of the [EQUIPMENT or SYSTEM]
requires continued operation during
power mains interruptions, it is
recommended that the [EQUIPMENT
or SYSTEM] be powered from an
uninterruptible power supply or a
battery.
Power frequency magnetic elds
should be at levels characteristic
of a typical location in a typical
commercial or hospital environment.
Page 41061DOC Rev C
Effective date: 6-Mar-14
RAMVAC Bison® User Guide
Pd2.1
Pd2.1
Pd3.2=
Pd2.1=Pd2.1=Pd3.2=
EMC INFORMATION
Guidance and manufacturer’s declaration –electromagnetic immunity
The Bison is intended for use in the electromagnetic environment specied below. The customer or the user of the Bison should assure that it is
used in such an environment.
Immunity testIEC 60601 test level
Conducted RF
IEC 61000-4-6
Radiated RF
IEC 61000-4-3
3 Vrms
150 kHz to 80 MHz
3 V/m
80 MHz to 2,5 GHz
Compliance
level
Does Not
Comply
Does Not
Comply
Electromagnetic environment
Portable and mobile RF communications equipment should be used no closer to
any part of the Bison, including cables, than the recommended separation distance
calculated from the equation applicable to the frequency of the transmitter.
Recommended separation distance
– guidance
=
= 80 MHz to 800 MHz
800 MHz to 2,5 GHz
where P is the maximum output power rating of the transmitter in watts (W)
according to the transmitter manufacturer and d is the recommended separation
distance in metres (m).
Field strengths from xed RF transmitters, as determined by an electromagnetic
site survey, ashould be less than the compliance level in each frequency range.
Interference may occur in the vicinity of equipment marked with the following
symbol:
b
NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reection from structures, objects and people.
a
Field strengths from xed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radios, amateur radio, AM and FM radio
broadcast and TV broadcast cannot be predicted theoretically with accuracy. To assess the electromagnetic environment due to xed RF transmitters, an
electromagnetic site survey should be considered. If the measured eld strength in the location in which the [ME EQUIPMENT or ME SYSTEM] is used exceeds
the applicable RF compliance level above, the [ME EQUIPMENT or ME SYSTEM] should be observed to verify normal operation. If abnormal performance is
observed, additional measures may be necessary, such as re-orienting or relocating the [ME EQUIPMENT or ME SYSTEM].
b
Over the frequency range 150 kHz to 80 MHz, eld strengths should be less than 3 V/m.
between portable and mobile RF communications equipment and the Bison
The Bison is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The customer or the user of
the Bison can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications
equipment (transmitters) and the Bison as recommended below, according to the maximum output power of the communications equipment.
Rated maximum output power of
transmitter
W
0,01 0.120.120.23
0,1 0.380.380.73
1 1.21.22.3
10 3.83.87.3
100 121223
For transmitters rated at a maximum output power not listed above, the recommended separation distance d in metres (m) can be estimated using
the equation applicable to the frequency of the transmitter, where P is the maximum output power rating of the transmitter in watts (W) according
to the transmitter manufacturer.
NOTE 1 At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reection from structures,
objects and people.
Recommended separation distances
Separation distance according to frequency of transmitter
m
150 kHz to 80 MHz 80 MHz to 800 MHz 800 MHz to 2,5 GHz
Effective date: 6-Mar-14
Page 51061DOC Rev C
User Guide RAMVAC Bison®
Table of Contents
Technical Description Page 2
Notications and Cautions Page 2
Safety and Regulatory Information Page 3
Operating and Shipping Conditions Page 3
EMC Information Page 4-5
Table of Contents Page 6
Electrical Ratings Page 7
System Schematic Page 8
S2 Features
S2 Features for Bison Page 9
S2 Shutdown Faults for Bison Page 9
No modication of this equipment is allowed. Modication will void the manufacturers warranty.
WARNING
Installation information available in RAMVAC Document 1067DOC
titled “Dental Vacuum System Installation”
Page 61061DOC Rev C
Effective date: 6-Mar-14
RAMVAC Bison® User Guide
Electrical Ratings
60 Hz Models
MODEL
MOTORTHHN Wire Size
Hp (kW)PhaseVoltage
1
4
Max Amps50 ft.100 ft.Breaker2Fusetron
PROTECTION
2,3
3
230v
(208-253)
230v
(208-253)
460v
(414-506)
230v
(208-253)
460v
(414-506)
16.0 A 10 ga.10 ga.20 ampFRN 25
8.4 A 12 ga.12 ga.15 ampFRN 12
4.2 A 12 ga.12 ga.15 ampFRS 5
13.2 A12 ga.12 ga.20 ampFRN 25
6.6 A12 ga.12 ga.15 ampFRS 10
Bison 3, 5, 7
60 Hz
Bison 9
60 Hz
1
3.0 (2.2)
3
5.0 (3.7)3
NOTES:
1. Recommendation only. Ensure compliance with National and Local codes.
2. Fuses must have time delays or be otherwise suitable for motor circuit.
3. Disconnect must be fusible and sized per UL 98, UL 489, or UL 508. Must be supplied and installed by a licensed electrician.
4. Motors are NEMA rated. See NEMA guidelines for applicable voltage and frequency range.
50 Hz Models
1
PROTECTION
MODEL
Bison 3, 5, 7
50 Hz
Bison 9
50 Hz
MOTORTHHN Wire Size
Hp (kW)PhaseVoltage
3.0 (2.2)1
220v
(198-242)
220v
(198-242)
5.0 (3.7)3
380v
(342-418)
440v
(396-484)
220v
(198-242)
5.0 (3.7)3
440v
(396-484)
4
Max Amps50 ft.100 ft.Breaker
16.0 A10 ga.10 ga.20 amp
14.4 A12 ga.12 ga.15 amp
8.3 A12 ga.12 ga.15 amp
7.2 A12 ga.12 ga.15 amp
14.4 A12 ga.12 ga.20 amp
7.2 A12 ga.12 ga.15 amp
2,3
2
NOTES:
1. Recommendation only. Ensure compliance with National and Local codes.
2. Fuses must have time delays or be otherwise suitable for motor circuit.
3. Disconnect must be fusible and sized per UL 98, UL 489, or UL 508. Must be supplied and installed by a licensed electrician.
4. Motors are NEMA rated.
FUSE TYPE AND RATING:
For vacuum units with Motor Starter Control Enclosures, see Electrical Specs label for fuse type and
rating.
Effective date: 6-Mar-14
Page 71061DOC Rev C
User Guide RAMVAC Bison®
Electrical Connection
S2 Logic Board
LINE IN L2
MOTOR L1
LINE IN L1
MOTOR
L2
GROUND
Page 81061DOC Rev C
Effective date: 6-Mar-14
RAMVAC Bison® User Guide
Disconnect
Breaker
Remote Switch
Power
Starter
Remote
Control
Signal
(3 phase
only)
S2 Electrols
Mounted on Bison
standard on Bison 7 and 9.
*S-Type Filter optional for Bison 3 and 5:
FGH JK
Power to Motor
Exhaust to Outside
System Schematic
Weather Cap required
S-Type Filter*
Facility Vacuum Piping
Gases Continue to Pump
Bison Vacuum Unit
Liquids and Solids Drain
when Vacuum is off
Effective date: 6-Mar-14
Page 91061DOC Rev C
User Guide RAMVAC Bison®
S2 Features
Bison S2 Electrols Features
• Easy to read digital display.
• Monitors the vacuum pressure and displays it. Digital pressure sensor accuracy is +/- 0.25% FSS BFSL (Full
Scale Span Best Fit Straight Line). Total error band of 2% full scale span maximum.
• Monitors the system run hours and displays it.
• Monitors hours until maintenance is due and displays it.
• Monitors for “Moisture in Filtrols” alarm. Shuts the system down and displays the fault.
• Monitors for “Water in Exhaust” alarm. Shuts the system down and displays the fault.
• Monitors for “Low Oil” alarm. Allows the system to run for 8 hours and displays the fault.
Control Buttons
Easy to Read
Display
RJ45 Ethernet COM
Oil Level
Connection
Water in Exhaust
Connection
Low Voltage
Remote Connection
STARTS UNIT
STOPS UNIT FROM RUNNING
Filtrols Moisture
Connection
S2 Shutdown Faults for Bison
Fault:System Status:Corrective Action:
Maintenance DueSystem runs normally. Remote switch indicator will ash slowly.
S2 and/or OWL Touch will indicate maintenance is due on the display.
Moisture in Filtrols S2 displays “Moisture in Filtrols Shutdown” and shuts the system down.
Remote switch indicator ashes rapidly.
WARNING! Continued operation attempting to bypass a “Moisture in Filtrols”
Fault can cause equipment damage not covered by the
warranty.
Low OilS2 Displays “Low Oil Shutdown” and continues to run for 8 hours.
Remote switch indicator ashes rapidly.
RESETS ALARMS AND
MAINTENANCE TIMER
TOGGLES SCREENS IN
DISPLAY
Perform “Preventative Maintenance”
Hold reset button until it resets.
See “ If you get a
“Moisture in Filtrols Fault”
and “Troubleshooting”.
See “Troubleshooting” section.
NOTE
TO CLEAR ALARMS: Press “NEXT” button to identify which alarm is activated. Correct the problem
condition. Once condition is corrected, press the “RESET” button to clear the alarm.
Page 101061DOC Rev C
Effective date: 6-Mar-14
RAMVAC Bison® User GuideMaintenance
Maintenance Overview
RAMVAC preventive maintenance is simple, clean, and inexpensive, however we recommend that all maintenance and service be provided
by a trained dealer service technician.
It can help ensure your RAMVAC provides years of predictable performance.
Key points for trouble-free operation:
• Rinse vacuum lines daily with the recommended quantity of liquid.
• Change oil and check lters on schedule.
Upon request, RAMVAC will provide circuit diagrams, component parts lists, descriptions, calibration instructions,
or other information to assist service personnel to repair parts.
Preventative Maintenance Schedule
1st Week Check Drip Rate See “Check Oil Drip Rate”
Daily Rinse Vacuum Lines See “Cleaning the Vacuum System”
Every 1,000 hours Check Air Filters See “Air Filters”
Check Drip Rate See “Check Oil Drip Rate”
Every 2,000 hours* Change Oil and check oil lter See “Oil Change”
Check V-Belt See “Check V-Belt”
The S2 will display the number of hours before maintenance is due.
If a Lighted remote switch is installed it will also ash the light indicating that maintenance is due.
If the OWL Touch is installed it will indicate the maintenance is due on the display.
Oil Fill Level
Effective date: 6-Mar-14
To read correctly, get eye level with sight glass
while unit is sitting level, and check that oil level
is even with the head of the red arrow. Add or
drain oil accordingly.
Page 111061DOC Rev C
User Guide RAMVAC Bison®
Maintenance
Cleaning the Vacuum System
Clean vacuum lines daily. Just before turning off the RAMVAC, rinse vacuum lines rst with hot water -- approximately one quart
through each high volume line and a few ounces through each saliva ejector line. Then aspirate a few ounces of a dental vacuum
line cleaner through each vacuum line. SlugBuster
Foam may cause a Moisture in Filtrols Fault (See “Moisture in Filtrols Fault”) and shut down
· Non-Foaming:
De-Odorizing:
the Bison. Avoid interruptions by insuring your cleaner is truly “non-foaming”.
Test by shaking the mixed solution. True “non-foamers” will be bubble free.
Cleaning requirements will vary according to activity. After surgical procedures, aspirate a few ounces of an appropriate vacuum line
cleaner, such as SlugBuster, through the lines.
For overhead plumbing, be sure to allow air to follow liquids before closing vacuum valves.
Clean treatment room solids separators routinely. Check the treatment room solids separator routinely and clean when dirty.
Cleaning Unit
1. Always disconnect the power from the equipment prior to cleaning.
2. Some parts on the vacuum get hot during operation. Provide the unit ample time to cool prior to cleaning.
3. All components can be safely wiped down with a damp cloth, wet with water. We do not recommend using any
cleaners or harsh chemicals to clean this equipment since their potentially harmful effects have not been evaluated.
4. Do not heavily wet electrical components
5. Allow equipment to air dry or dry with clean, soft cloth.
TM
is highly recommended. Cleaners should have these qualities:
Inspect air lters often. The Main Air Filter is accessed
by lifting the Vacuum Controller up and out of the Filtrols.
Replace Filters every 2000 hours or when visibly dirty.
Air Filters
Vacuum Controller
Air Filter
Main Air Filter
(Inside Filtrols)
Page 121061DOC Rev C
Effective date: 6-Mar-14
RAMVAC Bison® User Guide
Maintenance
Lubricating System Components
One reason your RAMVAC will outlast every other dental vacuum system is its “Lubrication System”. The “Lubrication System”
supplies oil drop by drop through “Drippers” to the pump. Used oil is discharged back into the Oil Reservoir as a mist, separated
from the exhaust, ltered and recirculated.
Change oil every 2,000 hours.
Oil Level Sight Glass
Oil Fill Cap
Oil Reservoir
Oil Drain Valve
Oil Drain Tube
Oil Filter
Effective date: 6-Mar-14
Bison 3 & 5 use two drippers
Bison 7 & 9 use three drippers
Dripper
Dripper Sight Glass
Page 131061DOC Rev C
User Guide RAMVAC Bison®
Maintenance
Oil Change
“ Change Oil” is displayed on the S2 Electrols every 2000 hours .
Procedure:
1. Drain Used Oil
· Place empty oil container (minimum 6 quarts) under oil drain tube
· Open oil drain valve. When oil stops draining, close valve.
· If you see water in the oil, contact your dealer or RAMVAC.
2. Check Oil Filter
· Unscrew oil lter and remove lter element.
· Normally your oil lter element will be clean. If dirty, contact your dealer or RAMVAC.
· Re-assemble oil lter. Hand tighten only.
3. Add Fresh Oil
· Remove oil ller cap.
· Add 5 quarts Mobil 1, 15w50. Check Oil Fill Level at sightglass and add or drain oil accordingly. (see pg. 10).
· Use only recommended oil, available locally and also available from RAMVAC.
· Securely install oil ll cap.
· Check oil drip rate. See “Check Oil Drip Rate”
· Dispose of used oil at a gas station or lubricant recycling station.
4. Reset “Change Oil”
· From “Change Oil” screen press and hold the reset button for 10 seconds.
Check Oil Drip Rate
Check the drip rate at the “Dripper Site Glass” after the rst week of operation, after every oil change, and every time
the 1000 hour Filter Maintenance displays.
Drip rate should be 1 to 3 drops per minute at each “Dripper” when the Bison vacuum unit is thoroughly warmed-up, the
vacuum setting is 7” to 7.5” Hg, and ambient temperature is 70ºF to 75ºF.
Stronger vacuum and/or elevated temperature will increase the drip rate. Weaker vacuum and/or cooler temperature
will decrease the drip rate.
If the drip rate is not as specied, contact your dealer or RAMVAC.
Check V- Belt
Inspect V-belt for wear every 2,000 hours. Replace if cracked or frayed.
V-belt tension will not normally need adjustment. However, tension will need adjustment if belt
squeak at start up.
Contact RAMVAC for information.
S-Type Exhaust Filter
Band
Cover
Bolt
Check lter element every 2,000 hours.
Loosen band and remove cover, then remove bolt to inspect element inside surface for dirt build up.
Replace lter element when dirt is visible on inside surface.
Elements can be expected to last 5 to 10 years if oil is uncontaminated by liquids and particulates.
Unusually dusty environments, aspirating unusual quantities of air abrasives or other particulates, or
pump ooding can dramatically shorten the element’s service life.
Failure to maintain lter element can increase amperage and possibly trip motor overload.
Page 141061DOC Rev C
Effective date: 6-Mar-14
Element
RAMVAC Bison® User Guide
Switching Options
Low Voltage Remote Switching
The RAMVAC can be run continuously throughout the workday. To avoid wasting electricity, turn off the RAMVAC if vacuum will
not be needed for an hour or more. Note: The tank will drain only when no vacuum is present – Vacuum must be turned
off at least once per day!
Illuminated Remote PanelRAMVAC® OWL™ Touch
• Switch light is steady-on when system is running normally.
• Switch light ashes for maintenance or one of the heads
has been disabled by the disable button on the S2 Control.
Recommended Switching
RAMVAC
Remote
Panel or
equivelent with
illuminated
24VDC Switch
RAMVAC
OWL
Touch
1.
2.
3.
OWL Hub
F.
G.
H.
S2 Control
Terminals
S2
Control
• Touch Pad illuminates while
equipment is running.
• OWL gives complete breakdown of
data on selected equipment
OWL Connection
“COM”
Low Voltage Switch
Connection “FGH”
Non-Illuminated remote
Switches
• Non-illuminated switches
provide no indication for
system status.
Alternative Switching
Effective date: 6-Mar-14
Toggle Switch
or other
non-illuminated
switch
(option)
Air Switch
Air Light
Common
Illuminated Remote Switch
F.
S2 Control
Terminals
H.
F - +24 VDC
G - +24 VDC
H - DC Common
Note: Maximum wire length for low voltage 18
gauge wire : 500 feet
Note: High Voltage switching is an option but
not recommended. Contact RAMVAC.
Note: OWLto S2 connection must be made
with Cat 6 shielded cable using RJ45
connectors.
Page 151061DOC Rev C
User Guide RAMVAC Bison®
Filtrols Moisture Faults
Moisture in Filtrols Faults Are Not Normal. This Fault occurs if liquid or foam is present in the “Filtrols” (normally a dry location).
Operating while there is a Moisture in Filtrols Fault Can Damage Equipment and Void the Warranty.
If a Moisture in Filtrols Fault recurs, call your dealer or RAMVAC.
If You Get a Moisture in Filtrols Fault
1. Press the S2 Electrols “Next” button.
• The S2 display will show that it is a “Moisture in Filtrols” alarm.
2. Determine and correct the cause. Always Determine the Cause of a “Moisture in Filtrols” Fault!
• See “ To Avoid Moisture in Filtrols Faults” below.
3. If you try to operating while there is a Moisture in Filtrols Fault this can damage equipment and will “Void the Warranty”
4. Clear the Moisture.
• Allow the Separating Tank to drain.
• Lift off the Vacuum Controller, remove Main Air Filter. Clean out any remaining moisture.
• Remove Moisture Sensor (by twisting and pulling down) and dry contacts. See illustration at right.
• Install Moisture Sensor, Main Air Filter and Vacuum Controller.
• Press the S2 Electrols “Next” button to show the Moisture in Filtrols Shutdown”.
• Press the S2 Electrols “Reset” button and hold for 5 seconds.
• Ramvac will start.
• When convenient, continue with step 5.
5. Reset the Flashing Remote Switch Indicator
• Cycle the remote switch off, then on.
Moisture Probe
To Avoid Moisture in Filtrols Faults
• Aspirate only non-foaming substances. Note: Check any suspicious substances by shaking in a glass container.
See Note at right Be sure to check:·
• Rinse lines with a known quantity of water. • Vacuum Line Cleaners (even those that say “non-foaming”)
• Do not exceed your separating tank’s capacity. • Cold Disinfecting Solutions
• Ultrasonic Solutions
Page 161061DOC Rev C
Effective date: 6-Mar-14
RAMVAC Bison® User Guide
ProblemPossible CauseCorrective Action*
Tank Drain Valve Blocked Open
Clogged Vacuum Line
Low or No Vacuum
(motor running okay)
Motor Does Not Run
Drip Rate Slow
Drip Rate Fast
Oil Comes Out Exhaust
“Filtrols Moisture “ Fault
“Low oil” Fault Oil in reservoir is too lowAdd Oil
Replace Motor
Bypass then replace failed component
See appropriate fault condition
Raise ambient temperature
Clean Filter
Change to recommended oil
Lower ambient temperature
Lower vacuum pressure
Change to recommended oil
Correct Installation
Lower oil level
See “Filtrols Moisture Fault”
Drain Separating Tank
Clean Separating Tank Drain Valve
Use “Slugbuster” Line Cleaner
Aspirate only non-foaming substances
Drain water from Oil
Correct Exhaust Pipe Installation
See “Fault Response and Avoidance”
*Abbreviated information. For details contact your authorized dealer or RAMVAC, or refer to the “Support” section of www.ramvac.com .
Effective date: 6-Mar-14
Page 171061DOC Rev C
User Guide RAMVAC Bison®
RAMVAC® Product Support Services
The DentalEZ Group and its employees are proud of the products we provide to the dental community. We stand behind these products with a
warranty against defects in material and workmanship as provided below.
In the event that you experience difculty with the application or operation of any of our products, please contact our customer service department
at our expense at (866) DTE-INFO.
If we cannot resolve the issue by telephone, we will arrange for a representative to contact you or suggest that the product be returned to our factory for inspection.
If product return or repair is required, we will provide you with a Return Authorization number and shipping instructions to return the product to
the proper facility. If the product is under warranty we will ask you to provide proof of purchase such as a copy of your invoice. Please be sure to
include the Return Authorization number on the package you are returning. Products returned without a return authorization number cannot
be repaired.
Freight costs for product returns are the responsibility of the customer. Products under warranty will be repaired or replaced, at our sole discretion,
and returned at our expense. Products outside the warranty limits will be repaired and returned with costs invoiced to the customer. We are not
responsible for shipping damages. We will, however, help you le a claim with the freight carrier. Written repair estimates are available.
DentalEZ warrants all equipment and parts to be free of defects in material and workmanship, under normal usage, under the following terms:
RAMVAC Products: Warranty Period:
RAMVAC® Dental Vacuum System 2 Years from date of installation*
RAMVAC® Vacuum Pumps only 10 Years from date of installation*
RAMVAC® OWL™ 2 Years from date of installation*
CustomAir
®
by RAMVAC
®
6 Years / 4200 hours from date of installation*
Please note the following additional terms of our warranty and return policy:
• Warranties cover manufacturing defects only and do not cover defects resulting from abuse, improper handling, cleaning, care or
maintenance, normal wear and tear or non-observance of operating, maintenance or installation instructions. Failure to use
authorized parts or an authorized repair facility voids this warranty.
• Liability is limited to repair or replacement of the defective product at our sole discretion. All other liabilities, in particular
liability for damages, including, without limitation, consequential or incidental damages are excluded.
• This warranty is in lieu of all other warranties, expressed or implied, including ANY IMPLIED warranties of merchantability or
tness for a particular purpose. no employee, representative or dealer is authorized to change this warranty in any way or to
grant any other warranty.
WARRANTY REPAIRS:
Parts repaired or replaced on a product that is in warranty will be warranteed for the duration of that product’s original warranty.
NON-WARRANTY REPAIRS:
The warranty on parts either repaired or replaced on an out-of-warranty product will cover the repaired part only and will be for the timeframe of a
new parts warranty period.
PRODUCT RETURN:
Opened products or product returns more than a year old cannot be returned for credit. There will be a 15% ($25.00 minimum) restocking charge
on all items authorized for return.
*When installed, operated and maintained in accordance with written instructions.
RAMVAC, Bulldog, Bison, FLOWCHECK, Ramclean and VACHECK are registered trademarks and InniTank, OWL and SlugBuster are trademark of RAMVAC Dental Products, Inc.