Ram Trucks 2012 3500 User Manual

RAM TRUCK

2012

OWNER’S MANUAL

SUPPLEMENT

POLICE

VEHICLES SOLD IN CANADA

With respect to any Vehicles Sold in Canada, the name
Chrysler Group LLC shall be deemed to be deleted and the
name Chrysler Canada Inc. used in substitution therefore.

DRIVING AND ALCOHOL

Drunken driving is one of the most frequent causes of acci­dents.

Your driving ability can be seriously impaired with blood alcohol
levels far below the legal minimum. If you are drinking, don’t
drive. Ride with a designated non-drinking driver, call a cab, a
friend, or use public transportation.

WARNING!

Driving after drinking can lead to an accident. Your per­ceptions are less sharp, your reflexes are slower, and your
judgment is impaired when you have been drinking.
Never drink and then drive.

This manual illustrates and describes the operation of features
and equipment that are either standard or optional on this
vehicle. This manual may also include a description of features
and equipment that are no longer available or were not ordered
on this vehicle. Please disregard any features and equipment
described in this manual that are not on this vehicle.

Chrysler Group LLC reserves the right to make changes in
design and specifications, and/or make additions to or im­provements to its products without imposing any obligation
upon itself to install them on products previously manufac­tured.

Copyright © 2011 Chrysler Group LLC

SECTION PAGE

1

INTRODUCTION

2

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

3

UNDERSTANDING THE FEATURES OF YOUR VEHICLE

4

UNDERSTANDING YOUR INSTRUMENT PANEL

5

MAINTAINING YOUR VEHICLE

6

MAINTENANCE SCHEDULES

7

INDEX

....................................................................19

TABLE OF CONTENTS

............................................................3

..............................5

.............................. 9

................................... 11

...............................................13

..................................................15

1

2

3

4

5

6

7

INTRODUCTION

CONTENTS

䡵 Introduction ........................... 4

1

4 INTRODUCTION

INTRODUCTION

This booklet is a supplement to the Owner’s Manual
prepared with the assistance of service and engineering
specialists, and is intended to aid the operators of police
or fleet vehicles (used in severe duty, high-mileage op­erations) in understanding the operation and required
maintenance procedures for such vehicles. It covers
maintenance procedures for vehicles equipped with
heavy-duty packages. However, other vehicles operated
under the conditions listed below are also considered
“severe service” vehicles, and should be serviced and
maintained as prescribed in this booklet. You are urged to
read this publication and the Owner’s Manual carefully.

Refer to the Police Upfitter’s Guide provided with your
vehicle, prior to the addition of any aftermarket equip­ment.

Following the instructions and recommendations pro­vided herein, will help assure safe and reliable operation
of your vehicle. After you have read the booklet, it should
be stored in the vehicle for convenient reference and
remain with the vehicle when sold.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

CONTENTS

䡵 Modified Rear Door – Locks, Levers, And

Window Switches — If Equipped ............. 6

2

6 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

MODIFIED REAR DOOR – LOCKS, LEVERS, AND WINDOW SWITCHES — IF EQUIPPED

To provide a safer environment for riding in the rear seat,
the rear doors of your vehicle have the Protection Door
Lock system.

Protection Door Lock Location

To use the system, open each rear door, use a flat blade
screwdriver (or emergency key) and rotate the dial to
engage and disengage the Protection locks. When the
system on a door is engaged, that door can only be
opened by using the outside door handle even if the
inside door lock is in the unlocked position.

Lock Control

WARNING!

Avoid trapping anyone in a vehicle in a collision.
Remember that the rear doors can only be opened
from the outside when the Protection locks are en­gaged.

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 7

2

UNDERSTANDING THE FEATURES OF YOUR VEHICLE

CONTENTS

䡵 Lights .............................. 10 ▫ Dome Light — If Equipped .............. 10

3

10 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

LIGHTS
Dome Light — If Equipped

The police dome light has three positions. Position one is
used for white light, and position two is used for red LED
light. Always remember to return the dome light switch
to the OFF (center) position when finished using to
prevent discharging the vehicle battery.

Dome Light

UNDERSTANDING YOUR INSTRUMENT PANEL

CONTENTS

䡵 Instrument Cluster Description ............. 12 ▫ Hour Meter ......................... 12

4

12 UNDERSTANDING YOUR INSTRUMENT PANEL

INSTRUMENT CLUSTER DESCRIPTION
Hour Meter

The trip odometer/reset button is located on the left side
below the speedometer. With the ignition switch turned
to the RUN position and the engine OFF, push the trip
odometer/reset button repeatedly until the odometer
reading is displayed. From the odometer position, press
and hold the reset button for ten seconds and the
odometer will display the following:

•

the engine hour timer will show 15 seconds each of
Total Engine Hours “Eh” and Idle Hours “Ih”

•

the odometer display will return to normal after
30 seconds.

MAINTAINING YOUR VEHICLE

CONTENTS

䡵 Maintenance Procedures .................. 14

5

14 MAINTAINING YOUR VEHICLE

MAINTENANCE PROCEDURES

Police and fleet vehicles are equipped with heavy-duty
parts that are designed specifically for the varying de­mands and unique requirements under which they are
operated. This booklet illustrates and describes the op­eration of unique features and equipment that are either
standard or optional on this vehicle. A description of
features and equipment no longer available, or not
ordered on this vehicle, may also be included. Please
disregard any features and equipment described in this
manual that is not on this vehicle.

Failure to maintain your vehicle properly may reduce
vehicle performance and operational capabilities, ad­versely affect the safety of you and your passengers, as
well as restrict your warranty coverage. Refer to the
“Maintenance Schedule” in the Owner’s Manual for the
proper maintenance intervals.

The manufacturer reserves the right to make changes in
design and specifications, and/or make additions to or
improvements to its products, without imposing any
obligation upon itself to install them on products previ­ously manufactured.

MAINTENANCE SCHEDULES

CONTENTS

䡵 Maintenance Schedule ................... 16 ▫ Required Maintenance Intervals ........... 16

6

16 MAINTENANCE SCHEDULES

MAINTENANCE SCHEDULE

The Scheduled Maintenance services listed in this
manual must be done at the times or mileages specified
to protect your vehicle warranty and ensure the best
vehicle performance and reliability. More frequent main­tenance may be needed for vehicles in severe operating
conditions, such as dusty areas and very short trip
driving. Inspection and service should also be done
anytime a malfunction is suspected.

Required Maintenance Intervals

Refer to the Maintenance Schedule in the Owner’s
Manual for the rest of the required maintenance intervals.

MAINTENANCE SCHEDULES 17

104,000 Miles (169,000 km) or 78 Months
Maintenance Service Schedule

❏ Replace the spark plugs (5.7L Engine – Special Service Vehicle

Only).

Odometer Reading Date

Repair Order # Dealer Code

Signature, Authorized Service Center

WARNING!

•

You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If
you have any doubt about your ability to perform
a service job, take your vehicle to a competent
mechanic.

•

Failure to properly inspect and maintain your
vehicle could result in a component malfunction
and effect vehicle handling and performance. This
could cause an accident.

6

INDEX

7

20 INDEX

Door Locks .............................. 6

Instrument Cluster ........................ 12

Introduction .............................4

Lights .................................10

Locks ..................................6

Door ...............................6

Maintenance Procedures .................... 14

Maintenance Schedule .....................16

Schedule, Maintenance ..................... 16

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT

Special design considerations are incorporated into this vehi­cle’s electronic system to provide immunity to radio frequency
signals. Mobile two-way radios and telephone equipment must
be installed properly by trained personnel. The following must
be observed during installation.

The positive power connection should be made directly to the
battery and fused as close to the battery as possible. The
negative power connection should be made to body sheet
metal adjacent to the negative battery connection. This con­nection should not be fused.

Antennas for two-way radios should be mounted on the roof or
the rear area of the vehicle. Care should be used in mounting
antennas with magnet bases. Magnets may affect the accu­racy or operation of the compass on vehicles so equipped.

The antenna cable should be as short as practical and routed
away from the vehicle wiring when possible. Use only fully
shielded coaxial cable.

Carefully match the antenna and cable to the radio to ensure a
low Standing Wave Ratio (SWR).

Mobile radio equipment with output power greater than nor­mal may require special precautions.

All installations should be checked for possible interference
between the communications equipment and the vehicle’s
electronic systems.

Chrysler Group LLC

12D243-126-AA 1st Edition Printed in U.S.A.