RAM Promaster City Wagon 2016 Owner's Manual
promaster city
OWNER’S MANUAL
2016
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VEHICLES SOLD IN CANADA
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With respect to any Vehicles Sold in Canada, the name FCA
US LLC shall be deemed to be deleted and the name FCA
Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated nondrinking driver, call a cab, a friend, or use public transportation.
WARNING!
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or optional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improvements to its products without imposing any obligation
upon itself to install them on products previously manufactured.
Copyright © 2015 FCA US LLC
SECTION PAGE
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INTRODUCTION . ..............................................................3
1
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE ..................................9
2
UNDERSTANDING THE FEATURES OF YOUR VEHICLE ..................................91
3
UNDERSTANDING YOUR INSTRUMENT PANEL ......................................143
4
STARTINGANDOPERATING ....................................................219
5
TABLE OF CONTENTS
1
2
3
4
5
WHATTODOINEMERGENCIES..................................................309
6
MAINTAININGYOURVEHICLE...................................................347
7
MAINTENANCE SCHEDULES ....................................................401
8
IF YOU NEED CONSUMER ASSISTANCE ............................................407
9
INDEX .....................................................................419
10
6
7
8
9
10
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INTRODUCTION
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CONTENTS
䡵 INTRODUCTION ........................4
1
䡵 VEHICLE IDENTIFICATION NUMBER ........6
䡵 HOW TO USE THIS MANUAL ..............4
䡵 WARNINGS AND CAUTIONS ..............6
䡵 VAN CONVERSIONS/CAMPERS ............6
䡵 VEHICLE MODIFICATIONS/ALTERATIONS ....7
4 INTRODUCTION
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INTRODUCTION
Congratulations on selecting your new FCA US LLC
vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality - all essentials
that are traditional to our vehicles.
This Owner’s Manual has been prepared with the assistance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to
read these publications carefully. Following the instructions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referencing and remain with the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained technicians and genuine MOPAR® parts, and cares about
your satisfaction.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
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INTRODUCTION 5
1
6 INTRODUCTION
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WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against
operating procedures that could result in a collision,
bodily injury and/or death. It also contains CAUTIONS
against procedures that could result in damage to your
vehicle. If you do not read this entire Owner’s Manual,
you may miss important information. Observe all Warnings and Cautions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to
body modifications or special equipment installed by van
conversion/camper manufacturers/body builders. Refer
to the Warranty Information book, Section 2.1.C. Such
equipment includes video monitors, VCRs, heaters,
stoves, refrigerators, etc. For warranty coverage and
service on these items, contact the applicable manufacturer.
Operating instructions for the special equipment installed by the conversion/camper manufacturer should
also be supplied with your vehicle. If these instructions
are missing, please contact your authorized dealer for
assistance in obtaining replacement documents from the
applicable manufacturer.
For information on the Body Builders Guide refer to:
www.rambodybuilder.com. This website contains dimensional and technical specifications for your vehicle. It
is intended for Second Stage Manufacturer’s technical
support. For service issues, contact your authorized
dealer.
VEHICLE IDENTIFICATION NUMBER
The Vehicle Identification Number (VIN) is found on the
left front corner of the instrument panel, visible through
the windshield. This number also appears on the vehicle
frame and underbody as well as the Automobile Infor-
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mation Disclosure Label affixed to a window on your
vehicle, the vehicle registration and title.
Vehicle Identification Number
NOTE: It is illegal to remove or alter the VIN.
INTRODUCTION 7
VEHICLE MODIFICATIONS/ALTERATIONS
1
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and
may lead to a collision resulting in serious injury or
death.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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CONTENTS
䡵 A WORD ABOUT YOUR KEYS .............12
▫ To Disarm The System ...................17
2
▫ Ignition Key Removal ...................12
▫ Locking Doors With A Key ...............14
▫ Key-In-Ignition Reminder ................14
䡵 SENTRY KEY ..........................14
▫ Replacement Keys .....................15
▫ General Information ....................16
䡵 VEHICLE SECURITY ALARM — IF EQUIPPED .16
▫ Rearming Of The System .................17
▫ To Arm The System.....................17
▫ Security System Manual Override ...........17
䡵 REMOTE KEYLESS ENTRY (RKE) ............18
▫ To Unlock The Doors....................19
▫ To Lock The Doors .....................19
▫ Programming Additional Transmitters........19
▫ Transmitter Battery Replacement ...........19
▫ General Information ....................20
䡵 DOOR LOCKS .........................21
▫ Locking The Doors From The Outside .......22
10 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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▫ Unlock The Doors From The Outside ........23
▫ Key Emergency Lock (KEL) Device ..........30
▫ Unlocking The Rear Cargo Area From Inside The
Vehicle .............................23
▫ Sliding Side Doors......................23
▫ Child Lock System — If Equipped ..........24
▫ Auto Unlock Doors ....................25
䡵 WINDOWS ...........................26
▫ Power Windows — If Equipped ...........26
▫ Wind Buffeting .......................28
䡵 SLIDING SIDE DOOR ....................29
▫ Opening And Closing From Outside The
Vehicle ..............................29
▫ Opening And Closing From The Inside .......30
▫ Child Lock System .....................30
䡵 DOUBLE REAR SWING DOORS .............31
▫ Opening/Closing The First Swing Door From The
Outside .............................31
▫ Emergency Opening Of The First Swing Door
From The Inside .......................32
▫ Opening The Second Swing Door ...........32
䡵 OCCUPANT RESTRAINT SYSTEMS ..........32
▫ Important Safety Precautions ..............32
▫ Seat Belt Systems ......................34
▫ Supplemental Restraint System (SRS) ........47
▫ Child Restraints .......................61
▫ Transporting Pets ......................85
䡵 ENGINE BREAK-IN RECOMMENDATIONS ....85
䡵 SAFETY TIPS ..........................86
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▫ Transporting Passengers..................86
▫ Exhaust Gas .........................87
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 11
▫ Safety Checks You Should Make Inside The
Vehicle .............................88
▫ Periodic Safety Checks You Should Make Outside
The Vehicle ..........................90
2
12 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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A WORD ABOUT YOUR KEYS
The Key Fob contains the Remote Keyless Entry (RKE)
transmitter with an integrated key. To use the mechanical
key, simply push the mechanical key release button.
RKE Transmitter with the Key Blade Released
To order duplicate keys, please contact the authorized
studio that sold you your new vehicle: it has the keys
code numbers for your vehicle locks. These numbers can
be used to order duplicate keys.
Ignition Key Removal
1. Place the shift lever in PARK.
2. Rotate the key to the STOP/OFF/LOCK position.
3. Remove the key from the ignition switch lock cylinder.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 13
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WARNING!
Ignition Switch Positions
1 — STOP (OFF/LOCK)
2 — MAR (ACC/ON/RUN)
3 — AVV (START)
• Before exiting a vehicle, always shift the transmission into PARK, apply the parking brake, and
remove the Key Fob from the vehicle. When leaving the vehicle, always lock your vehicle. In case
you switch off the vehicle and the transmission is
not in PARK position, a warning message will
appear on the cluster which suggests you to shift
the transmission into PARK position and, then, you
can remove the key within 15 seconds. If 15 seconds expire, you have to rotate the key from
OFF/LOCK position to ON/RUN position and
come back to OFF/LOCK position in order to
remove the key.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
(Continued)
2
14 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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WARNING! (Continued)
number of reasons. A child or others could be
seriously or fatally injured. Children should be
warned not to touch the parking brake, brake pedal
or the gear selector.
• Do not leave the Key Fob in or near the vehicle, or
in a location accessible to children. A child could
operate power windows, other controls, or move
the vehicle.
• Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation to thieves.
Always remove the key from the ignition and lock all
the doors when leaving the vehicle unattended.
Locking Doors With A Key
You can insert the key with either side up. To lock the
door, turn the key to the right. To unlock the door, turn
the key to the left. Refer to “Body Lubrication” in
“Maintaining Your Vehicle” for maintenance procedures.
Key-In-Ignition Reminder
Opening the driver’s door when the key is in the ignition
and the ignition switch position is OFF/LOCK sounds a
signal to remove the key.
SENTRY KEY
The Sentry Key Immobilizer System prevents unauthorized vehicle operation by disabling the engine. The
system does not need to be armed or activated. Operation
is automatic, regardless of whether the vehicle is locked
or unlocked.
The system uses ignition keys which have an embedded
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electronic chip (transponder) to prevent unauthorized
vehicle operation. Therefore, only keys that are programmed to the vehicle can be used to start and operate
the vehicle.
NOTE: A key which has not been programmed is also
considered an invalid key, even if it is cut to fit the
ignition switch lock cylinder for that vehicle.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 15
CAUTION! (Continued)
• The Sentry Key Immobilizer system is not compatible with some aftermarket remote starting systems. Use of these systems may result in vehicle
starting problems and loss of security protection.
All of the keys provided with your new vehicle have
been programmed to the vehicle electronics.
2
If the Vehicle Security Light is on after the key is turned
to the ON/RUN position, it indicates that there is a
problem with the electronics.
CAUTION!
• Always remove the Sentry Key from the vehicle
and lock all doors when leaving the vehicle unattended.
(Continued)
Replacement Keys
NOTE: Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle. Once
a Sentry Key has been programmed to a vehicle, it cannot
be programmed to any other vehicle. When having the
Sentry Key Immobilizer System serviced, bring all vehicle keys with you to an authorized dealer.
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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The VIN is required for authorized dealer replacement of
keys. Duplication of keys may be performed at an
authorized dealer.
General Information
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interference that may cause undesired operation.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
VEHICLE SECURITY ALARM — IF EQUIPPED
The Vehicle Security Alarm monitors the vehicle doors
and ignition for unauthorized operation. When the Vehicle Security Alarm is activated, interior switches for
door locks are disabled. The system provides both audible and visible signals. Every intrusion attempt causes
three continuous alarm cycles. Every alarm cycle lasts for
30 seconds. For 26 seconds, the horn will sound, and the
turn signal lights will flash. For four seconds, it will
pause. After a maximum of 10 alarm cycles, only the turn
signal lights will flash until the next alarm activation.
Rearming Of The System
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If the system has not been disabled, the Vehicle Security
Alarm will rearm itself after processing all the alarm
cycles related to the intrusion attempt. If the condition
which initiated the alarm is still present, the system will
ignore that condition and monitor the remaining doors
and ignition.
To Arm The System
The Vehicle Security Alarm will set when you use the
Remote Keyless Entry (RKE) transmitter to lock the
doors. If a door or the hood is not properly shut, the
alarm system will exclude the related door from protection.
To Disarm The System
Use the RKE transmitter to unlock the door and disarm
the system.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 17
To exit the alarming mode, push the RKE transmitter
UNLOCK button and open the door.
The Vehicle Security Alarm is designed to protect your
vehicle. However, you can create conditions where the
system will give you a false alarm. If one of the previously described arming sequences has occurred, the
Vehicle Security Alarm will arm regardless of whether
you are in the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this occurs,
disarm the Vehicle Security Alarm.
Security System Manual Override
The Vehicle Security Alarm will not arm if you lock the
doors using the manual door lock plunger.
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18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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REMOTE KEYLESS ENTRY (RKE)
This system allows you to lock or unlock the doors from
distances up to approximately 66 ft (20 m) using a
hand-held Remote Keyless Entry (RKE) transmitter. The
RKE transmitter does not need to be pointed at the
vehicle to activate the system.
NOTE: The line of transmission must not be blocked with
metal objects.
Remote Keyless Entry Transmitter
1 – Mechanical Key Release Button
2 – Driver Passenger Unlock Button
3 – Lock Button
4 – Cargo Lock/Unlock Button
To Unlock The Doors
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CARGO Vehicle
Push and release the UNLOCK button on RKE transmitter to unlock the front two doors. Push and release the
CARGO UNLOCK button on RKE transmitter to unlock
the cargo area (side lateral sliding doors and rear doors).
The turn signal lights will flash to acknowledge the
unlock signal.
Passenger Vehicle
Push and release the UNLOCK button on RKE transmitter to unlock all doors. Push and release the CARGO
UNLOCK button on RKE transmitter to unlock the cargo
doors. The turn signal lights will flash to acknowledge
the unlock signal.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 19
To Lock The Doors
Push and release the LOCK button on the RKE transmitter to lock all doors. The turn signal lights will flash and
the horn will chirp to acknowledge the signal.
Programming Additional Transmitters
Refer to “Sentry Key” in “Things To Know Before Starting” for further information.
If you do not have a programmed RKE transmitter,
contact your authorized dealer for details.
Transmitter Battery Replacement
NOTE: Perchlorate Material – special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate
The recommended replacement battery is CR2032.
1. Push the mechanical key release button and release the
mechanical key to access the battery case screw located on the side of the Key Fob.
2
20 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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2. Rotate the screw located on the side of the Key Fob
using a small screwdriver.
Key Fob Screw Location
3. Take out the battery case. Remove and replace the
battery observing its polarity.
4. Refit the battery case inside the Key Fob and turn the
screw to lock it into place.
General Information
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interference that may cause undesired operation.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
DOOR LOCKS
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Power Door Locks
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 21
The door locks can be locked or unlocked from inside the
vehicle by using the door handle.
• To lock the doors, push down on the door handle.
• To unlock the doors, pull up on the door handle.
2
22 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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Locking The Doors From The Outside
Locking with an RKE transmitter
RKE Transmitter
1 – Mechanical Key Release Button
2 – Driver Passenger Unlock Button
3 – Lock Button
4 – Cargo Unlock Button
Push and release the LOCK button on the RKE transmitter to lock all doors. The turn signal lights will flash and
the horn will chirp to acknowledge the signal.
Locking with the RKE key blade
RKE Key Blade Released
Push the Mechanical Key Release Button (item #1 shown
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above) to expose the RKE key blade, insert the key blade
into the doors exterior lock cylinder and turn the key
clockwise to lock the front door.
Unlock The Doors From The Outside
Unlocking with an RKE transmitter
On the Passenger Vehicle, push and release the UNLOCK
button on RKE transmitter to unlock all doors. On the
Cargo Vehicle, push and release the UNLOCK button on
RKE transmitter to unlock the front two doors. Push and
release the CARGO UNLOCK button on RKE transmitter
once to unlock the cargo area (side lateral sliding doors
and rear doors). The turn signal lights will flash to
acknowledge the unlock signal.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 23
Unlocking with the RKE key blade
Push the Mechanical Key Release Button (item #1) to
expose the RKE key blade, insert the key blade into the
driver door exterior lock cylinder and turn the key
counterclockwise to unlock the all doors.
Unlocking The Rear Cargo Area From Inside The Vehicle
Pull up on the lock/unlock lever located on the drivers
door panel to the 1st detent to unlock all doors from
inside the vehicle.
Sliding Side Doors
Unlocking with an RKE transmitter
Push and release the CARGO UNLOCK button on the
RKE transmitter to unlock the sliding side doors. To open
one of the sliding side doors, pull the handle out from the
bottom, then slide the door towards the rear of the
2
24 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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vehicle until it locks into place and cannot go any further.
The turn signal lights will flash to acknowledge the
unlock signal.
Unlocking with the RKE key blade
Push the Mechanical Key Release Button to expose the
RKE key blade, insert the key blade into the driver
exterior door lock cylinder and turn the key counterclockwise to unlock all doors.
Closing and locking from outside
Grab the side door handle and push towards the front of
the vehicle. Once the side door is secured in the full
closed position, reverse either of the unlocking modes
above to lock the sliding side doors.
Child Lock System — If Equipped
This system prevents the sliding side doors being opened
from the inside.
It can be engaged only with the sliding side door open:
Child Lock System
To Engage Or Disengage The Child-Protection Door
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Lock System
1. Open the rear door.
2. Insert the tip of the emergency key into the lock and
rotate to the LOCK or UNLOCK position.
3. Repeat steps 1 and 2 for the opposite rear door.
The device remains engaged even if the doors are unlocked remotely.
WARNING!
Avoid trapping anyone in a vehicle in a collision.
Remember that the rear doors can only be opened
from the outside when the Child-Protection locks are
engaged (locked).
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 25
NOTE: For emergency exit from the rear seats when the
Child-Protection Door Lock System is engaged, manually
raise the door lock knob to the unlocked position, roll
down the window, and open the door using the outside
door handle.
Auto Unlock Doors
This feature unlocks all doors when the driver door is
open.
2
26 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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WINDOWS
Power Windows — If Equipped
Power Window Switch Panel
1 – Rear Window Control Buttons – If Equipped
2 – Driver Passenger Window Control Buttons
3 – Passenger(s) Window Lock Button
The control on the left front door panel has UP-DOWN
switches that give you fingertip control of all power
windows. There is a single opening and closing switch on
the front passenger door for passenger window control.
NOTE: The Key Off Power Delay feature will allow the
power windows to operate for up to three minutes after
the ignition is turned OFF. This feature is cancelled when
either front door is opened.
The window opening mechanism is fitted with a security
system (if equipped) that can detect the presence of an
obstacle whilst the window is closing; when this happens, the system activates and the movement of the glass
is immediately reversed.
If the presence of an object is detected and the system is
activated, it may be necessary to perform the reset
procedure by fully opening the windows.
WARNING!
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• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be
seriously or fatally injured. Children should be
warned not to touch the parking brake, brake pedal
or the gear selector.
• Do not leave the Key Fob in or near the vehicle or
in a location accessible to children. A child could
operate power windows, other controls, or move
the vehicle.
Auto-Down Feature
The front window switches are equipped with an AutoDown feature. Push the window switch for a short period
of time, release, and the window will go down automatically.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 27
To stop the Auto-Down motion part way, pull up on the
window switch briefly and release.
NOTE: The power window switches remain active for up
to three minutes (depending on the accessory delay
setting) after the ignition switch has been turned OFF.
Opening either of the vehicle’s front doors will cancel this
feature.
Auto-Up Feature
Lift the window switch to the detent for half a second,
release, and the window will go up automatically.
To stop the window from going all the way up during the
AUTO-up operation, push down on the switch briefly.
To close the window part way, lift the window switch to
the detent for less than half a second and release it when
you want the window to stop.
2
28 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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WARNING!
There is no anti-pinch protection when the window
is almost closed. Be sure to clear all objects from the
window before closing.
Power Windows System Initialization
The power windows may be reset if any of the following
occurs:
• On the front doors
• Fuse or battery are disconnected.
• Fuse or battery are disconnected when the window
is moving.
• 20 window movements without ever closing the
window.
• On the rear doors (in addition to the condition for the
front doors)
• One door opening movement with the window
moving, without ever closing the door.
Proceed as follows for initialization:
1. Completely close the driver’s door window, keeping
the operating button pushed for at least five seconds
after the (upper) end of travel position.
2. Proceed in the same way on the passenger’s side door
button and on the buttons of rear doors.
Wind Buffeting
Wind buffeting can be described as the perception of
pressure on the ears or a helicopter-type sound in the
ears. Your vehicle may exhibit wind buffeting with the
windows down in certain open or partially open positions. This is a normal occurrence and can be minimized.
If the buffeting occurs open the front windows together
to minimize the buffeting.
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