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Promaster City 2015
Owner's Manual
414 pgs28.78 Mb0
Owner's Manual
8 pgs1.49 Mb0
Table of contents
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RAM Promaster City 2015 Owner's Manual

2015
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OWNER’S MANUAL
ProMaster City
SECTION PAGE
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INTRODUCTION . ..............................................................3
1
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE ..................................9
2
UNDERSTANDING THE FEATURES OF YOUR VEHICLE ..................................91
3
UNDERSTANDING YOUR INSTRUMENT PANEL ......................................143
4
STARTINGANDOPERATING ....................................................195
5
TABLE OF CONTENTS
1 2 3 4 5
WHATTODOINEMERGENCIES..................................................285
6
MAINTAININGYOURVEHICLE...................................................325
7
MAINTENANCE SCHEDULES ....................................................379
8
IF YOU NEED CONSUMER ASSISTANCE ............................................385
9
INDEX .....................................................................395
10
6 7 8 9 10
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INTRODUCTION

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CONTENTS
䡵 INTRODUCTION ........................4
1
䡵 VAN CONVERSIONS/CAMPERS ............6
䡵 HOW TO USE THIS MANUAL ..............4
䡵 WARNINGS AND CAUTIONS ..............6
䡵 VEHICLE IDENTIFICATION NUMBER ........6
䡵 VEHICLE MODIFICATIONS/ALTERATIONS ....7
4 INTRODUCTION
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INTRODUCTION

Congratulations on selecting your new FCA US LLC vehicle. Be assured that it represents precision workman­ship, distinctive styling, and high quality - all essentials that are traditional to our vehicles.
This Owner’s Manual has been prepared with the assis­tance of service and engineering specialists to acquaint you with the operation and maintenance of your vehicle. It is supplemented by Warranty Information, and various customer-oriented documents. Please take the time to read these publications carefully. Following the instruc­tions and recommendations in this manual will help assure safe and enjoyable operation of your vehicle.
NOTE: After reviewing the owner information, it should be stored in the vehicle for convenient referenc­ing and remain with the vehicle when sold.
When it comes to service, remember that your authorized dealer knows your vehicle best, has factory-trained tech­nicians and genuine MOPAR® parts, and cares about your satisfaction.
RAM is a registered trademark of FCA US LLC.

HOW TO USE THIS MANUAL

Consult the Table of Contents to determine which section contains the information you desire.
Since the specification of your vehicle depends on the items of equipment ordered, certain descriptions and illustrations may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual contains a complete listing of all subjects.
Consult the following table for a description of the symbols that may be used on your vehicle or throughout this Owner’s Manual:
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INTRODUCTION 5
1
6 INTRODUCTION
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WARNINGS AND CAUTIONS

This Owner’s Manual contains WARNINGS against operating procedures that could result in a collision or bodily injury. It also contains CAUTIONS against proce­dures that could result in damage to your vehicle. If you do not read this entire Owner’s Manual, you may miss important information. Observe all Warnings and Cau­tions.

VAN CONVERSIONS/CAMPERS

The New Vehicle Limited Warranty does not apply to body modifications or special equipment installed by van conversion/camper manufacturers/body builders. Refer to the Warranty Information book, Section 2.1.C. Such equipment includes video monitors, VCRs, heaters, stoves, refrigerators, etc. For warranty coverage and service on these items, contact the applicable manufac­turer.
Operating instructions for the special equipment in­stalled by the conversion/camper manufacturer should also be supplied with your vehicle. If these instructions are missing, please contact your authorized dealer for assistance in obtaining replacement documents from the applicable manufacturer.
For information on the Body Builders Guide refer to: www.rambodybuilder.com. This website contains di­mensional and technical specifications for your vehicle. It is intended for Second Stage Manufacturer’s technical support. For service issues, contact your authorized dealer.

VEHICLE IDENTIFICATION NUMBER

The Vehicle Identification Number (VIN) is found on the left front corner of the instrument panel, visible through the windshield. This number also appears on the vehicle
frame and underbody as well as the Automobile Infor-
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mation Disclosure Label affixed to a window on your vehicle, the vehicle registration and title.
Vehicle Identification Number
NOTE: It is illegal to remove or alter the VIN.
INTRODUCTION 7

VEHICLE MODIFICATIONS/ALTERATIONS

1
WARNING!
Any modifications or alterations to this vehicle could seriously affect its roadworthiness and safety and may lead to a collision resulting in serious injury or death.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

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CONTENTS
䡵 A WORD ABOUT YOUR KEYS .............12
▫ To Disarm The System ...................17
2
▫ Ignition Key Removal ...................12
▫ Locking Doors With A Key ...............14
▫ Key-In-Ignition Reminder ................14
䡵 SENTRY KEY® .........................14
▫ Replacement Keys .....................15
▫ General Information ....................16
VEHICLE SECURITY ALARM — IF EQUIPPED . . .16
䡵
▫ Rearming Of The System .................16
▫ To Arm The System .....................17
▫ Security System Manual Override ...........17
䡵 REMOTE KEYLESS ENTRY (RKE) ............17
▫ To Unlock The Doors ....................18
▫ To Lock The Doors .....................19
▫ Programming Additional Transmitters........19
▫ Transmitter Battery Replacement ...........19
▫ General Information ....................20
䡵 DOOR LOCKS .........................21
▫ Locking The Doors From The Outside .......22
10 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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▫ Unlock The Doors From The Outside ........23
▫ Key Emergency Lock (KEL) Device ..........30
▫ Unlocking The Rear Cargo Area From Inside The
Vehicle .............................23
▫ Sliding Side Doors......................23
▫ Child Lock System — If Equipped ..........24
▫ Auto Unlock Doors ....................25
䡵 WINDOWS ...........................26
▫ Power Windows — If Equipped ...........26
▫ Wind Buffeting .......................28
䡵 SLIDING SIDE DOOR ....................29
▫ Opening And Closing From Outside The
Vehicle ..............................29
▫ Opening And Closing From The Inside .......30
▫ Child Lock System .....................30
䡵 DOUBLE REAR SWING DOORS .............31
▫ Opening/Closing The First Swing Door From The
Outside .............................32
▫ Emergency Opening Of The First Swing Door
From The Inside .......................32
▫ Opening The Second Swing Door ...........32
䡵 OCCUPANT RESTRAINTS SYSTEMS .........32
▫ Important Safety Precautions ..............32
▫ Seat Belt Systems ......................34
▫ Supplemental Restraint System (SRS) ........46
▫ Child Restraints .......................61
▫ Transporting Pets ......................85
䡵 ENGINE BREAK-IN RECOMMENDATIONS ....85
䡵 SAFETY TIPS ..........................86
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▫ Transporting Passengers..................86
▫ Exhaust Gas .........................87
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 11
▫ Safety Checks You Should Make Inside The
Vehicle .............................88
▫ Periodic Safety Checks You Should Make Outside
The Vehicle ..........................90
2
12 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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A WORD ABOUT YOUR KEYS

The Key Fob contains the Remote Keyless Entry (RKE) transmitter with an integrated key. To use the mechanical key, simply push the mechanical key release button.
RKE Key Blade Released
The vehicle is supplied with a code card containing key code numbers to order duplicate keys, and the autho­rized studio that sold you your new vehicle has the key code numbers for your vehicle locks. These numbers can be used to order duplicate keys.

Ignition Key Removal

1. Place the shift lever in PARK.
2. Rotate the key to the OFF/LOCK position.
3. Remove the key from the ignition switch lock cylinder.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 13
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WARNING!
Ignition Switch Positions
1 — STOP (OFF/LOCK) 2 — MAR (ACC/ON/RUN) 3 — AVV (START)
• Before exiting a vehicle, always apply the parking brake, shift the transmission into PARK and re­move the Key Fob from the vehicle. When leaving the vehicle, always lock your vehicle.
• Never leave children alone in a vehicle, or with access to an unlocked vehicle.
• Allowing children to be in a vehicle unattended is dangerous for a number of reasons. A child or others could be seriously or fatally injured. Chil­dren should be warned not to touch the parking brake, brake pedal or the gear selector.
• Do not leave the Key Fob in or near the vehicle, or in a location accessible to children. A child could operate power windows, other controls, or move the vehicle.
(Continued)
2
14 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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WARNING! (Continued)
• Do not leave children or animals inside parked vehicles in hot weather. Interior heat build-up may cause serious injury or death.
CAUTION!
An unlocked car is an invitation to thieves. Always remove the key from the ignition and lock all the doors when leaving the vehicle unattended.

Locking Doors With A Key

You can insert the key with either side up. To lock the door, turn the key to the right. To unlock the door, turn the key to the left. Refer to “Body Lubrication” in “Maintaining Your Vehicle” for maintenance procedures.

Key-In-Ignition Reminder

Opening the driver’s door when the key is in the ignition and the ignition switch position is OFF/LOCK sounds a signal to remove the key.

SENTRY KEY®

The Sentry Key® Immobilizer System prevents unau­thorized vehicle operation by disabling the engine. The system does not need to be armed or activated. Operation is automatic, regardless of whether the vehicle is locked or unlocked.
The system uses ignition keys which have an embedded electronic chip (transponder) to prevent unauthorized vehicle operation. Therefore, only keys that are pro­grammed to the vehicle can be used to start and operate the vehicle.
NOTE: A key which has not been programmed is also
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considered an invalid key, even if it is cut to fit the ignition switch lock cylinder for that vehicle.
If the Vehicle Security Light is on after the key is turned to the ON/RUN position, it indicates that there is a problem with the electronics.
CAUTION!
• Always remove the Sentry Key® from the vehicle and lock all doors when leaving the vehicle unat­tended.
• The Sentry Key® Immobilizer system is not com­patible with some aftermarket remote starting sys­tems. Use of these systems may result in vehicle starting problems and loss of security protection.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 15
All of the keys provided with your new vehicle have been programmed to the vehicle electronics.

Replacement Keys

NOTE: Only keys that have been programmed to the vehicle electronics can be used to start the vehicle. Once a Sentry Key® has been programmed to a vehicle, it cannot be programmed to any other vehicle. When hav­ing the Sentry Key® Immobilizer System serviced, bring all vehicle keys with you to an authorized dealer.
The VIN is required for authorized dealer replacement of keys. Duplication of keys may be performed at an authorized dealer.
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16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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General Information

The Sentry Key® system complies with FCC rules part 15 and with RSS-210 of Industry Canada. Operation is subject to the following conditions:
• This device may not cause harmful interference.
• This device must accept any interference that may be
received, including interference that may cause unde­sired operation.
NOTE: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

VEHICLE SECURITY ALARM — IF EQUIPPED

The Vehicle Security Alarm monitors the vehicle doors and ignition for unauthorized operation. When the Ve­hicle Security Alarm is activated, interior switches for
door locks are disabled. The system provides both au­dible and visible signals. Every intrusion attempt causes three continuous alarm cycles. Every alarm cycle lasts 30 seconds. For 26 seconds, horn will sound, and the turn signal lights will flash. For four seconds, it will pause. After a maximum 10 alarm cycles, only the turn signal lights will flash until the next alarm activation.

Rearming Of The System

If the system has not been disabled, the Vehicle Security Alarm will rearm itself after processing all the alarm cycles related to the intrusion attempt. If the condition which initiated the alarm is still present, the system will ignore that condition and monitor the remaining doors and ignition.

To Arm The System

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To arm the system, The Vehicle Security Alarm will set when you use the Remote Keyless Entry (RKE) transmit­ter to lock the doors. If a door or the hood is not properly shut, the alarm system will exclude the related door from protection.

To Disarm The System

Use the RKE transmitter to unlock the door and disarm the system.
To exit the alarming mode, push the RKE transmitter UNLOCK button and open the door.
The Vehicle Security Alarm is designed to protect your vehicle. However, you can create conditions where the system will give you a false alarm. If one of the previ­ously described arming sequences has occurred, the Vehicle Security Alarm will arm regardless of whether
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 17
you are in the vehicle or not. If you remain in the vehicle and open a door, the alarm will sound. If this occurs, disarm the Vehicle Security Alarm.

Security System Manual Override

The Vehicle Security Alarm will not arm if you lock the doors using the manual door lock plunger.

REMOTE KEYLESS ENTRY (RKE)

This system allows you to lock or unlock the doors from distances up to approximately 66 ft (20 m) using a hand-held Remote Keyless Entry (RKE) transmitter. The RKE transmitter does not need to be pointed at the vehicle to activate the system.
NOTE: The line of transmission must not be blocked with metal objects.
2
18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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Remote Keyless Entry Transmitter
1 – Mechanical Key Release Button 2 – Driver Passenger Unlock Button 3 – Lock Button 4 – Cargo Unlock Button

To Unlock The Doors

CARGO Vehicle
Push and release the UNLOCK button on RKE transmit­ter to unlock the front two doors depending. Push and release the CARGO UNLOCK button on RKE transmitter to unlock the cargo area (side lateral sliding doors and rear doors). The turn signal lights will flash to acknowl­edge the unlock signal.
Passenger Vehicle
Push and release the UNLOCK button on RKE transmit­ter to unlock all doors. Push and release the CARGO UNLOCK button on RKE transmitter to unlock the cargo doors. The turn signal lights will flash to acknowledge the unlock signal.

To Lock The Doors

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Push and release the LOCK button on the RKE transmit­ter to lock all doors. The turn signal lights will flash and the horn will chirp to acknowledge the signal.

Programming Additional Transmitters

Refer to “Sentry Key” in “Things To Know Before Start­ing” for further information.
If you do not have a programmed RKE transmitter, contact your authorized dealer for details.

Transmitter Battery Replacement

NOTE: Perchlorate Material – special handling may ap­ply. See www.dtsc.ca.gov/hazardouswaste/perchlorate
The recommended replacement battery is CR2032.
1. Push the mechanical key release button and release the mechanical key to access the battery case screw lo­cated on the side of the Key Fob.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 19
2. Rotate the screw located on the side of the Key Fob using a small screwdriver.
2
Key Fob Screw Location
3. Take out the battery case. Remove and replace the battery observing its polarity.
4. Refit the battery case inside the Key Fob and turn the screw to lock it into place.
20 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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General Information

This device complies with Part 15 of the FCC rules and RSS-210 of Industry Canada. Operation is subject to the following conditions:
• This device may not cause harmful interference.
• This device must accept any interference received,
including interference that may cause undesired op­eration.
NOTE: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
If your RKE transmitter fails to operate from a normal distance, check for these two conditions:
1. A weak battery in the transmitter. The expected life of the battery is a minimum of three years with normal usage.
2. Closeness to a radio transmitter such as a radio station tower, airport transmitter, and some mobile or CB radios.

DOOR LOCKS

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Power Door Locks
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 21
The door locks can be locked or unlocked from inside the vehicle by using the door handle.
• To lock the doors, push down on the door handle.
• To unlock the doors, pull up on the door handle.
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22 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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Locking The Doors From The Outside

Locking with an RKE transmitter
1 – Mechanical Key Release Button 2 – Driver Passenger Unlock Button 3 – Lock Button 4 – Cargo Unlock Button
Push and release the LOCK button on the RKE transmit­ter to lock all doors. The turn signal lights will flash and the horn will chirp to acknowledge the signal.
Locking with the RKE key blade
RKE Key Blade Released
Push the Mechanical Key Release Button (item #1 shown
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above) to expose the RKE key blade, insert the key blade into the doors exterior lock cylinder and turn the key clockwise to lock the front door.

Unlock The Doors From The Outside

Unlocking with an RKE transmitter
On the Passenger Vehicle, push and release the UNLOCK button on RKE transmitter to unlock all doors. On the Cargo Vehicle, push and release the UNLOCK button on RKE transmitter to unlock the front two doors. Push and release the CARGO UNLOCK button on RKE transmitter once to unlock the cargo area (side lateral sliding doors and rear doors). The turn signal lights will flash to acknowledge the unlock signal.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 23
Unlocking with the RKE key blade
Push the Mechanical Key Release Button (item #1) to expose the RKE key blade, insert the key blade into the doors exterior lock cylinder and turn the key counter­clockwise to unlock the front doors only.

Unlocking The Rear Cargo Area From Inside The Vehicle

Pull up on the lock/unlock lever located on the drivers door panel to the 1st detent to unlock all doors from inside the vehicle.

Sliding Side Doors

Unlocking with an RKE transmitter
Push and release the UNLOCK button on RKE transmit­ter to unlock the sliding side doors, pull the handle out from the bottom, then slide the door towards the rear of
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24 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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the vehicle until it locks into place and cannot go any further. The turn signal lights will flash to acknowledge the unlock signal.
Unlocking with the RKE key blade
Push the Mechanical Key Release Button to expose the RKE key blade, insert the key blade into the driver exterior door lock cylinder and turn the key counter­clockwise to unlock all doors.
Closing and locking from outside
Grab the side door handle and push towards the front of the vehicle. Once the side door is secured in the full closed position, reverse either of the unlocking modes above to lock the sliding side doors.

Child Lock System — If Equipped

This system prevents the sliding side doors being opened from the inside.
It can be engaged only with the sliding side door open:
Child Lock System
To Engage Or Disengage The Child-Protection Door
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Lock System
1. Open the rear door.
2. Insert the tip of the emergency key into the lock and rotate to the LOCK or UNLOCK position.
3. Repeat steps 1 and 2 for the opposite rear door.
The device remains engaged even if the doors are un­locked remotely.
WARNING!
Avoid trapping anyone in a vehicle in a collision. Remember that the rear doors can only be opened from the outside when the Child-Protection locks are engaged (locked).
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 25
NOTE: For emergency exit from the rear seats when the Child-Protection Door Lock System is engaged, manually raise the door lock knob to the unlocked position, roll down the window, and open the door using the outside door handle.

Auto Unlock Doors

This feature unlocks all doors when the driver door is open.
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26 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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WINDOWS Power Windows — If Equipped
Power Window Switch Panel
1 – Rear Window Control Buttons – If Equipped 2 – Driver Passenger Window Control Buttons 3 – Passenger(s) Window Lock Button
The control on the left front door panel has UP-DOWN switches that give you fingertip control of all power windows. There is a single opening and closing switch on the front passenger door for passenger window control.
NOTE: The Key Off Power Delay feature will allow the power windows to operate for up to three minutes after the ignition is turned OFF. This feature is cancelled when either front door is opened.
The window opening mechanism is fitted with a security system (if equipped) that can detect the presence of an obstacle whilst the window is closing; when this hap­pens, the system activates and the movement of the glass is immediately reversed.
If the presence of an object is detected and the system is activated, it may be necessary to perform the reset procedure by fully opening the windows.
WARNING!
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• Never leave children alone in a vehicle, or with access to an unlocked vehicle. Allowing children to be in a vehicle unattended is dangerous for a number of reasons. A child or others could be seriously or fatally injured. Children should be warned not to touch the parking brake, brake pedal or the gear selector.
• Do not leave the Key Fob in or near the vehicle or in a location accessible to children. A child could operate power windows, other controls, or move the vehicle.
Auto-Down Feature
The front window switches are equipped with an Auto­Down feature. Push the window switch for a short period of time, release, and the window will go down automati­cally.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 27
To open the window part way, push the window switch and release it when you want the window to stop.
NOTE: The power window switches remain active for up to three minutes (depending on the accessory delay setting) after the ignition switch has been turned OFF. Opening a vehicle front door will cancel this feature.
Auto-Up Feature
Lift the window switch to the second detent for half a second, release, and the window will go up automati­cally.
To stop the window from going all the way up during the AUTO-up operation, push down on the switch briefly.
To close the window part way, lift the window switch to the first detent for less than half a second and release it when you want the window to stop.
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28 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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WARNING!
There is no anti-pinch protection when the window is almost closed. Be sure to clear all objects from the window before closing.
Power Windows System Initialization
The power windows may be reset if any of the following occurs:
• On the front doors
• Fuse or battery are disconnected
• On the rear doors
• Fuse or battery are disconnected when the window
is moving
• 50 window movements without ever closing the window
• One door opening movement with the window moving, without ever closing the door
Proceed as follows for initialization:
1. Completely close the driver’s door window, keeping the operating button pushed for at least five seconds after the (upper) end of travel position.
2. Proceed in the same way on the passenger’s side door button and on the buttons of rear doors.

Wind Buffeting

Wind buffeting can be described as the perception of pressure on the ears or a helicopter-type sound in the ears. Your vehicle may exhibit wind buffeting with the windows down in certain open or partially open posi­tions. This is a normal occurrence and can be minimized. If the buffeting occurs open the front windows together to minimize the buffeting.
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