RAM Promaster 2019 Owner's Manual

Ram promaster
2019
complete capability
inside and out.
RAM PROMASTER.® WHERE STRENGTH, VERSATILITY AND EFFICIENCY WORK TOGETHER.
Meet the 2019 Ram ProMaster portfolio, where our flagship Cargo Van delivers best-in-class features that
include the tallest and widest standard cargo area,
1
wells
and smallest turning diameter (on 118-inch wheelbase models).1 With its class-exclusive front-wheel drive1
and upfit-ready design, Ram ProMaster also churns out best-in-class standard V6 horsepower of 280 hp,
backed with a max payload of 4,260 lb
Now consider it all: four models. Three wheelbases that include new 136-inch 2500 and 3500 designs.
Two roof heights. Four body lengths. Even extended bodies. The Mopar® Upfit Center just blocks from
production. Upfit or not, you’re ready to work. For more, get to
2
for 2500 and 4,680 lb2 for 3500; max towing for all models is 5,100 lb.2
1
* maximum cargo width,1 greatest width between the wheel
RAMTRUCKS.COM/PROMASTER
1
Properly secure all cargo.*All disclosures can be found on page 18.
best-in-class
lowest load floor height.
1
RAM PROMASTER®
CARGO VAN PROS
–––––––––––––––––––––––––––
NIMBLE MANEUVERABILITY
FRONT-WHEEL-DRIVE CAPABILITY.1
TECHNOLOGY YOU CAN COUNT ON
STANDARD ELECTRONIC STABILITY CONTROL.
5
PINPOINT ACCURACY IN REVERSE
STANDARD PARKVIEW® REAR BACK-UP CAMERA.
4
CUSTOM-MADE FOR CONVENIENCE
LOWEST LOAD FLOOR HEIGHT.
1
FORKLIFT-FRIENDLY DESIGN
SIDE AND REAR DOORS WELCOME A STANDARD PALLET.
FIVE-STAR ACCOMMODATIONS
TALLEST AND WIDEST STANDARD CARGO AREA.
1
NEAR-VERTICAL SIDE WALLS
FOR CUSTOM UPFITS AND TO MAXIMIZE CAPABILITY.
ULTIMATE POWER PLAYER
STANDARD V6 280 HORSEPOWER.
1
LOW 21.3-INCH STEP-IN HEIGHT. LOW COSTS OF OWNERSHIP. MEET THE WORK VAN THAT
WORKS BETTER. One look, and it’s clear: build-quality, design and choice of size make Ram ProMaster®
Cargo Van the ideal delivery vehicle—and new 136-inch wheelbases for the 2500 and 3500 weight
classes boost overall capability even more. Created for high performance and low costs of ownership and
operation, bottom-line savings are part of the business plan. A prime example: with up to 10,000 miles
between oil changes, you could travel 100,000 miles with as few as 10 changes—real savings in terms of
money and time. Further advantages include our comprehensive 5-Year/60,000-Mile Powertrain Limited
Warranty
haul. Factor in standard features—the convenient ParkView® Rear Back-Up Camera
pinpointing a trailer hitch and backing into delivery ports a breeze—and you’ll find little to be desired and
much to appreciate. For more, visit us at
3
and 10-Year Corrosion Protection Warranty, ready-made to cover your vehicle for the long
RAMTRUCKS.COM/PROMASTER
4
that makes
MONITOR IT ALL REMOTELY
TM
+
AVAILABLE RAM TELEMATICS.
(LATE AVAILABILITY)
–––––––––––––––––––––––––––
BOTTOM-LINE EFFICIENCY
Properly secure all cargo.
FOR EVERY BUSINESS.
room to go.
enough volume to spare.
DESTINATION: EXCELLENCE. WITH THIS CARGO VAN, YOU’RE THERE. Think best…
as in best-in-class standard cargo height.
Best-in-class cargo width between the wheel wells (56.0 in).
1
height.
Interior volume that maxes out at a jaw-dropping 462.9 cu ft.2 Add new, brighter
available cargo area lighting, near-vertical side walls to the wheel-well lip (for a wider
aisleway), pallet-friendly doors and the available High Roof that gives 6'3" workers room to
stand. For more specs, see the pages at the end of this book.
1
Best-in-class maximum cargo width (75.6 in).1
1
Best-in-class lowest load floor
Properly secure all cargo.
multiple choices.
now put yours to the test.
BEST-IN-CLASS
1
CARGO WIDTH
(CARGO VAN)
4' 8"
CARGO WIDTH
8'
CARGO LENGTH
118-inch wheelbase 136-inch wheelbase
6' 3"
CARGO WIDTH
10'
CARGO LENGTH
4 CARGO LENGTHS
12'
CARGO LENGTH
13'
CARGO LENGTH
159-inch wheelbase, extended159-inch wheelbase
> STANDARD CARGO AREA HEIGHT1 (CARGO VAN)
1
> CARGO WIDTH BETWEEN WHEEL WELLS
1
> MAXIMUM CARGO WIDTH
(CARGO VAN)
(CARGO VAN)
> LOWEST LOAD FLOOR HEIGHT1 (CARGO VAN)
Shown with newly available first-position fixed driver-side window.
2 ROOF HEIGHTS
STANDARD ROOF
5' 6"
CARGO
HEIGHT
HIGH ROOF
6' 4"
CARGO
HEIGHT
4,680-lb max payload.
pallet-friendly from the get-go.
Properly secure all cargo.
HIGH ROOF HIGH ROOF
ROOF
CARGO VAN
STANDARD
HIGH ROOF HIGH ROOF HIGH ROOF HIGH ROOF HIGH ROOF
ROOF
CARGO VAN &
WINDOWED VAN
PAYLOADS
(weight given in lb)
MAX PAYLOAD
WB = wheelbase.
1500 2500 3500 2500 3500
118" WB 136" WB 136" WB 159" WB 136" WB 159" WB
STANDARD
STANDARD
ROOF
2
ROOF
4,000 3,890 3,760 4,260 4,130 4,010 4,680 4,550 4,430 4,330 3,940 4,290
HIGH ROOF
STANDARD
159" WB,
EXTENDED
WINDOWED VAN
159" WB,
159" WB
EXTENDED
CHASSIS CAB PAYLOADS
MAX PAYLOAD
WB = wheelbase. CA = cab-to-axle.
(weight given in lb)
2
CHASSIS CAB CUTAWAY
3500 3500
136" WB 159" WB
2
82.4" CA 104.7" CA 104.7" CA 82.4" CA 104.7" CA 104.7" CA
5,170 5,130 5,100 5,230 5,200 5,150
159" WB,
EXTENDED
136" WB 159" WB
159" WB,
EXTENDED
your design, your workshop.
NEW 2ND-ROW SEATING lets the crew travel
with you—with plenty of room in back for tools and equipment. The aftermarket crew van seats shown above are offered by Snoeks Automotive.
UPFIT POSSIBILITIES ARE NEAR LIMITLESS,
with short dash-to-front-axle lengths maximizing interior volume and shelf-friendly walls at nearly 90 degrees. To that, add 49.2-inch-wide (42.3 inches on 118-inch wheelbase models) side doors, and enormous 63.4-inch­wide and 59.8-inch-high (70.5 inches with optional High Roof) rear doors that open to 260 degrees. All doors fit standard pallets that rest easy on the completely flat load floor.
When the perfect upfit is the only way to go, visit your Ram ProMaster® dealer and work with the Mopar® Custom Shop to create the ideal design.
6'4"
BEST-IN-CLASS WHERE IT COUNTS THE MOST.
varies by model, but our Cargo Van roof is a best-in-class 66.3-inch standard
1
height
; the optional High Roof delivers
best-in-class cargo width between the wheel wells
and the lowest load floor height in the class every work day easier. Finally, the 118-inch wheelbase model delivers a best-in-class 36.3-ft turning
diameter,
1
drive
the center of gravity; think car-like cornering).
PARTITIONS OPEN UP POSSIBILITY. For greater
privacy or security, opt for a partition; choose from the solid steel version or one with a sliding window. With both, count on secure side panels, solid joining points with the roof and a flush, secure floor fit.
Properly secure all cargo.
77.1 inches of standing room. The
1
while the class-exclusive front-wheel
on all models lowers the overall platform (and
Roof height
1
make
1
do it yourself.
chassis cab & cutaway.
mind your own business.
Illustrated to show Cutaway.
THE UNDERLYING STRUCTURE IS RESILIENT. NOW AIM FOR THE
BEST—THE PERFECT UPFIT FOR YOU.
grade chassis solely in the 3500 weight class. No-nonsense GCWRs. Heavy-
duty suspension, with a MacPherson strut front unit and wider, more robust
rear axle over the previous edition—and each suspension is tuned to the
specific model. Upfit-ready design, with a low frame height to reduce the
ramp angle to a minimum—and which creates huge potential for
customization. In 136- and 159-inch wheelbases, with length maxing out at
250.6 inches, these workers put sheer capability at your service, delivering
a 9,350-lb GVWR,
So go ahead. Custom-design anything from a dream camper to the ideal
service body for your business. A Ram ProMaster® Chassis Cab or Cutaway
model is ready, willing—and waiting for your order. Spec it out at
RAMTRUCKS.COM/PROMASTER
6
towing up to 5,100 lb,2 and payload up to 5,230 lb.
This is what it takes: industrial-
2
Shown with aftermarket upfit. Properly secure all cargo.
all systems go.
capability at your service.
FRONT-WHEEL DRIVE (FWD).
SUPER-CAPABLE HANDLING WITH ALL-WEATHER TRACTION ON NEARLY ANY ROAD SURFACE.
The class-exclusive FWD1 distinguishes Ram ProMaster® from
virtually all other commercial vehicles. Ensuring outstanding road manners (particularly in snowy and icy conditions), it also helps lower the overall frame, and thus, the step-in height; you’ll especially appreciate it when loading and unloading. FWD also helps reduce overall vehicle weight, a very direct contribution to the impressive performance.
The 3.6L pentastar® v6
280hp 260lb-ft
PROVEN—IN MILES, YEARS AND SATISFACTION.
Talk about masters of the segment, and you’re talking about the 3.6L Pentastar—a V6 powerhouse that delivers all-important performance. The advantages at a glance: confident takeoff and acceleration. Oil change intervals up to 10,000 miles. Advanced multiport fuel injection. Electronic throttle control, plus available integrated cruise control. With an enviable resumé of multiple awards that point to quality and durability, the engine truly stands out with its best-in-class
standard V6 280 horsepower,
that now reach up to 4,680 lb available Trailer Tow Group, max towing is rated up to 5,100 lb.
1
helping you handle payloads
2
on 3500 Cargo Van. With the
2
HORSEPOWER 280 hp @ 6,400 rpm
TORQUE 260 lb-ft @ 4,175 rpm
CONFIGURATION 60-degree V6
DISPLACEMENT 220 cu in (3604 cc)
BORE x STROKE 3.78 x 3.27 in (96.0 x 83.0 mm)
BLOCK MATERIAL Aluminum
CYLINDER HEAD MATERIAL Aluminum alloy
AIR INDUCTION Naturally aspirated
VALVE TRAIN Chain-drive DOHC, 24-valve
FUEL DELIVERY Sequential, multiport injection
RECOMMENDED FUEL Unleaded regular (87 octane)
COMPRESSION RATIO 10.2:1
ALTERNATOR 180-amp (220-amp available)
OIL CAPACITY 6.0 qt
MAXIMUM RECOMMENDED OIL CHANGE INTERVAL
10,000 mi
pure quality.
WE PUNISHED IT BRUTALLY. AND STILL, IT DID EVERYTHING RIGHT.
We know how to ensure reliability and quality that lasts: subject these models to punishing and unrelenting conditions. Our pre- and post-production testing involved roads and environments that ranged from the arctic -40ºF of northern Sweden to the scorching 125ºF heat of American deserts. In all scenarios, Ram ProMaster® surpassed with flying colors—solid proof that yours will perform under ever-changing loads and in unpredictable climates.
CAPABILITY
CARGO MANAGEMENT
Maximize the potential of your Ram ProMaster and expand your cargo-carrying capability. Cargo Vans offer roof strength that can handle up to 330 lb, with six roof rail mounts (three per side) enabling the roof rack of choice.
LOAD FLOOR HEIGHT
The class-exclusive front-wheel drive1 lets us employ an ingenious rear suspension: a light yet robust beam axle/ leaf spring design that’s just as tough and resilient as those found on rear-wheel-drive vehicles. This engineering not only dispenses with the bothersome hump inherent in rear-wheel-drive vehicles; it also gives you an easy-to-load vehicle with a best-in-class lowest load floor height.
TURNING DIAMETER
Most don’t expect unprecedented performance from a commercial-grade vehicle—and from Day One, we aimed to change that mentality. Take the basics—steering and braking. All models in the ProMaster portfolio employ premium steering gear technology to enhance drive quality and reliability— and it delivers a best-in-class 36.3-ft turning diameter on our 118-inch wheelbase models.
SAFETY & SECURITY
CARGO TIE-DOWNS
Cargo Van models feature up to 10 in-floor D-rings to help secure interior cargo. Want more? Up to 17 total side and
floor tie-downs are available.
STANDARD ELECTRONIC STABILITY CONTROL
Our advanced version of the Electronic Stability Control
5
(ESC)
system integrates the Antilock Brake System (ABS) with a variety of All-Speed Traction Control technologies. ESC like wet, icy or snow-covered roads, and during tight turns and evasive maneuvers. Also included: a Brake-Lock
Differential, Brake Assist, Hill Start Assist, Engine Drag Control, Trailer Sway Control Roll Mitigation.
FRONT CRUMPLE ZONES
Front crumple zones are engineered to absorb energy. Our goal is to create a vehicle applauded for its Safety and Security features
in the history of the company.
PARKVIEW® REAR BACK-UP CAMERA
Standard on Cargo Van and Windowed Van, the ParkView Rear Back-Up Camera4 automatically engages in Reverse, displaying the rear scene on the Uconnect® 3 with 5-inch display radio screen. On-screen grid lines enhance the ease of backing up. The available ParkSense® Rear Park Assist System
. Ram ProMaster models were subjected to some of the most extensive crash and safety testing
systems designed for every drive.
MECHANICAL STRENGTHS
ABS & BREMBO® BRAKES
All models employ a robust four-channel Antilock Brake System (ABS) with independent control and monitoring of each wheel, and an impressive braking system: high-performance Brembo brakes. This system
provides superb stopping power during daily driving and, most notably, when trailering.
EXTERIOR DESIGN
Sleekly aerodynamic, this exterior subtly hides numerous conveniences you’ll use day- in and year-o ut. In front, a modular front fascia adds handy footholds that simplify access to the engine; cleaning a windshield or changing a wiper blade is a breeze. It’s one more
1
1
5
Properly secure all cargo.
5
helps maintain control under adverse conditions,
5
and Electronic
4
4
is also activated simply by engaging Reverse.
example of how smart design makes life—and work—much easier.
FRONT- AND REAR-END DESIGN
The modular three-piece front and rear ends allow higher positions for the oversized headlamps and taillamps. It’s a design that
significantly helps reduce both time and expenses for routine service or needed repairs.
FRONT-WHEEL DRIVE (FWD)
There’s more on the class-exclusive FWD1 on the previous spread—but several crucial advantages warrant mention. FWD adds more weight to the front end (ensuring great front tire “road grab”) and also dispenses with the fore-to­aft drivetrain employed by our competitors—a direct contribution to the best-in-class lowest load floor height.
FRONT AND REAR SUSPENSION TECHNOLOGY
In front, a MacPherson strut front suspension utilizes large, 62-mm twin-tube shock absorbers for solid support of the powertrain. This system is enhanced with GVW-tuned cast-iron control arms, which offer remarkable
durability and ensure superb road manners and tight handling—even under heavy loads. The class-exclusive front-wheel drive
technology is lighter, simpler and just as robust as the suspensions found on rear-wheel-drive vehicles.
1
also enables rear suspension technology that’s unique to the category: our beam axle/leaf spring
RACK AND PINION STEERING
Our hydraulic-assist system uses a premium steering gear, engineered and tuned for long-term service. Curb­to-curb turning—even on longer wheelbase models—is impressive. A convenient telescoping steering column—an unusual and welcome feature in the commercial world—is standard on all Ram ProMaster® models.
UNIBODY ENGINEERING
A solid backbone is a designed-in advantage to the body-frame integral (unibody) engineering of your Ram ProMaster model, with each chassis mass-optimized and tuned for ideal performance. This integrated frame structure features boxed frame components, multiple crossrails and longitudinal rails—and all are crucially welded together. Depending on wheelbase length, you’ll find up to eight structural crossmembers, giving every Ram ProMaster model the ladder-frame integrity that ensures proper stiffness and long-term durability.
1
smart interiors, designed for
OUR SMARTEST CALL? STUDY THE SMARTPHONE.
Today’s phones have transformed yesterday’s technology into ancient history—and our colleagues at Uconnect® applied that level of thinking to the Ram ProMaster® radio system. The ideal model for business? Electronics that are just plain smart— exactly what you’ll find here, including convenient steering wheel-mounted controls, a vibrant LED-illuminated cluster with Driver Information Display, standard AM/FM audio, 2.5-amp fast-charging USB port and a 12-volt power outlet. Available auxiliary switches enable instant adaptation for future upfits and ancillary electronics.
The standard Uconnect 3 with 5-inch color display delivers true fidelity with easy-to-access info through Bluetooth® technology and the color touchscreen. Go for the best, and the Uconnect 3 NAV with 5-inch color display delivers precise, web-based GPS Navigation. Add the available SiriusXM® Radio with its one-year subscription included, and you’ve got Uconnect at your service—all made even better by new, available Ram Telematics
TM
(late availability).
UCONNECT 3 AT A GLANCE
5-inch Color Touchscreen
AM/FM Stereo Audio System Four-speaker Sound System Integrated Voice Command
MP3 Capability with Auxiliary Input Steering Wheel-mounted Audio Controls
7
comfort and control.
Properly secure all cargo.
THIS MOBILE OFFICE IS GROUNDED IN COMFORT.
Every cab is designed for easy operation, and all feature abundant personal touches. Among them: huge windshield with solar-filter glass. High-positioned seats for great visibility. Available seating that includes a two-passenger bench seat, a driver’s suspension seat, and front swivel seats. Soft-touch surfaces. Instrumentation that’s hand- and eye-friendly. Telescoping steering column. Welcome storage— like oversized door pockets, triple cup holders, large glove boxes and upper instrument panel space. There’s even an available overhead shelf that’ll hold up to 44 pounds.
BUCKET SEATS
Standard tubular-structured four-way bucket seats feature spring suspension and woven cloth. Available: six-way adjustable seats in cloth or vinyl with manual lumbar support and heated seat surfaces.
DRIVER’S SUSPENSION BUCKET SEAT
The available premium driver’s suspension bucket seat adds a pneumatic suspension and a weight/size-conformity adjustment knob.
THREE-OCCUPANT SEATING
Here, the single driver’s bucket seat is joined by an integrated two-person bench seat; in-cab capability is also enhanced: the middle seatback insert folds down to become a convenient writing surface.
UCONNECT 3 WITH NAVIGATION
All Features of the Uconnect 3 System, plus:
GPS Navigation
Points-of-Interest Accessibility
Turn-by-Turn Navigation
SWIVEL SEATING
Need to access the rear compartment with ease? Available swivel bucket seats in long-wearing cloth are the answer, with 180° inboard swivel range, 35° outboard swivel, 58° recliner and a continuous height adjuster.
we take you personally.
From blacktop to putting green
RAM PROMASTER® WINDOWED VAN. IT’S WHAT YOU NEED WHEN YOU
PUT PEOPLE FIRST.
families rely on our Windowed Van for roominess, safety and security. Engineered
specifically around personal transport, it comes only in the big 2500 and 3500 weight classes, only with the expansive 159-inch wheelbase, and only with the comfort of the spacious High Roof. The results? Generous seating and enormous
cargo room backed with solid power.
It gets better. If you require a Special Needs interior upfit, the flexibility of Windowed
Van enables superb customization, with an available Auxiliary Power Connector ready
to power the many ancillary devices required by ambulances, on-the-go medical clinics
and Automobility Program applications. For exceptional capability, convenience and
space, this is, in every way, the sweet spot.
Shown with aftermarket upfit. Properly secure all cargo.
Today, businesses, churches, municipalities and even large
6' 4"
CARGO
HEIGHT
12'
CARGO
LENGTH
13'
CARGO
LENGTH
ONE WHEELBASE, EXPANSIVE OPTIONS.
When bigger is better, you’ve come to the right place. Utilize the extended body on Windo wed Van to create a significantly larger interior. The 14.5-inch extension adds nearly 43 cubic feet of volume—the ideal solution when you need extra room for luggage or storage.
command center.
turn your laptop into a
NEW AVAILABLE RAM TELEMATICSTM (LATE AVAILABILITY). AN ON-THE-GO OPERATING SYSTEM THAT DRIVES YOUR BUSINESS.
The successful business is efficient, effective and up-to-date, and stays on top of any and all technologies that will help it run better. For fleets both large and small, the beyond state-of-the-art available Ram Telematics (late availability) is the way to get the best from your Ram ProMaster.®
Designed specifically for the Ram Brand and powered by Verizon, available Ram Telematics (late availability) gives you instant and real-time on-screen monitoring, provides complete visibility of fleet operations and helps reduce the total cost of ownership.
Activation is easy, with your choice from one-, three- and five-year plans. Online registration is fast and easy.
AVAILABLE RAM TELEMATICS
A COMPREHENSIVE SET OF DIAGNOSTICS FOR YOUR
RAM PROMASTER.
backed by a 3-Year/36,000-Mile Basic Limited Warranty
proven return on investment, available Ram Telematics (late
availability) monitors key performance metrics in real time—the
power you need to transform your business.
Tracking nearly 100 separate mechanical functions—
everything from accelerator pedal position to engine info
®
Scalable to fleets of all sizes, factory-installed,
such as coolant level and oil life monitoring—these detailed
notifications help keep your Ram vehicle in top-notch
condition, let your drivers make better decisions and
dramatically increase uptime.
TM
(LATE AVAILABILITY).
STAY ON TRACK BY KEEPING TRACK.
Zero complexity plus total visibility equals
100% effectivity. This is vehicle status and
history that add insights about driver behavior. Just a few of the many advantages:
8
and with a
YOUR BUSINESS ROLLS WITH BOTTOM-LINE FIGURES.
Advantages by the numbers:
+15%
+20%
–25%
–30%
–10%
–15%
Optimize your assets to their fullest and get the most from your Ram vehicle. Get more at
So do we.
IN PRODUCTIVITY
IN VEHICLE UTILIZATION
IN FUEL EXPENSES
IN IDLE TIME
IN MILEAGE DRIVEN
IN OVERTIME
RAMTRUCKS.COM/TELEMATICS
VEHICLE DIAGNOSTICS
Oil Life Monitoring Tire Pressure Monitoring Diagnostic Trouble Codes
VEHICLE PERFORMANCE
Fuel Consumption
Idling
Odometer Readings
VEHICLE TRACKING
GPS Location
Geo-fencing
DRIVER BEHAVIOR
Speeding vs. Posted Speed Limit
Hard Braking/Accelerating
ABS/Stability Control Event
DRIVER SAFETY &
VEHICLE SECURITY
Seat Belt Usage
Air Bag9 Deployment
Unauthorized Vehicle Use
custom upfits.
get it right, every time.
C
A
B
AUTHENTIC ACCESSORIES BY MOPAR
—AND
®
MUCH MORE
When it comes to your Ram ProMaster,® not all parts and accessories are created equal. As the official service, parts and customer care provider for the Ram Brand, only Mopar Parts and Accessories can ensure the proper fit, finish and functionality. That’s because they’re original equipment engineered by the same people who designed your vehicle; which means you can customize your vehicle with complete confidence.
Mopar is also more than parts and accessories. We’re here to help you properly maintain and care for your vehicle. Our certified technicians are trained to know your vehicle best and our Mopar Express Lane service departments are set up to get you in and out quickly. From parts and accessories to expert service and more, always be sure to choose Mopar. Learn more at MOPAR.COM
D E
F
G
H
I
J
THE RIGHT CUSTOM UPFIT IS RIGHT FROM THE SOURCE.
The Mopar® Custom Shop makes it happen. The ideal upfit is the one built to spec, with exacting
fit and finish. The best way to accomplish it is to partner with the very team that designed your
Ram ProMaster.® The Mopar Custom Shop gives you both the professionals and the process for
fast and efficient completion of your custom upfit order.
With near-adjacent location to manufacturing, the Mopar Custom Shop reputation is founded on
providing multiple solutions for virtually any upfit imaginable. Vehicle-specific designs, Authentic
Accessories and made-to-spec components all translate into a ready-to-work Ram ProMaster. Bottom
line? It’s just plain smart. Start the process at your Ram dealer or at MOPAR.COM
Properly secure all cargo.
A. Cargo Shelving Kits
B. Rear Step
C. Rear Window Guards
D. Remote Start
E. Mopar Front and Rear Assist Handles
F. LED Cargo-Area Lights
G. Rear Assist Handles
H. Rubber Heavy-Duty Cargo Liner
I. Hitch Receiver
J. Molded Flat Splash Guards
K. Side Step
10
11
K
2019 RAM PROMASTER®
BUYER’S GUIDE
Van
Windowed
Chassis
Cab
CPOS PACKAGE 2TA 2TA2TA 2TA
ENGINE / TRANSMISSION
3.6L Pentastar® V6 engine / 6-speed
automatic transmission
• • • •
MECHANICAL FEATURES
ADDITIONAL KEY FOBS — Two O O O O
ALTERNATOR — 180-amp • •
— 220-amp O O •
AUXILIARY FUEL TAP • • • •
BATTERY — 95-amp • •
— Auxiliary Power Connector • • • •
CRUISE CONTROL O O O O
ELECTRONIC STABILITY CONTROL (ESC)5 • •
ELECTRONIC VEHICLE TRACKING SYSTEM (by Mopar®) O O O O
ENGINE BLOCK HEATER O O O O
FUEL TANK — 24-gallon • • • •
FULL-SIZE SPARE TIRE • • • •
POWER STEERING • • • •
SPEED LIMITER — Dealer-activated, 60-mph,
65-mph, 70-mph and 77-mph
• • • •
SUSPENSIONS — Heavy-duty (2500/3500) • O
— Light-duty (118-inch WB 1500 models only)
— Medium-duty (136-inch WB 1500 models only)
— Premium heavy-duty (3500 models only) O O • •
— Touring
TEMPORARY SPARE TIRE MOUNT O O
UPFITTER ELECTRONIC MODULE — Vehicle System
Interface Module (VSIM) (late availability)
O O O O
EXTERIOR FEATURES
CHROME GRILLE (included with Premium
Appearance Group)
P P P P
DAYTIME RUNNING LIGHTS O O O O
DOORS, REAR — 260-degree-opening • •
— Hinged with fixed glass O •
DOORS, SIDE — Left-side with fixed glass
(include window grate and deep-tint sunscreen; 136-inch WB Standard Roof only)
— Left-side with no glass (not available on
118-inch WB)
— Left-side with fixed window (includes deep-tint
sunscreen; not available on 118-inch WB)
— Right-side with fixed glass (includes window
grate and deep-tint sunscreen; optional on Standard Roof Cargo Vans only)
O
O
O
O
— Right-side with no glass
— Right-side with fixed window (include
deep-tint sunscreen)
FRONT FOG LAMPS (included with Premium
Appearance Group)
O •
P P P P
FRONT LICENSE PLATE BRACKET O O O O
HALOGEN HEADLAMPS • •
Cutaway
Van
CPOS PACKAGE 2TA 2TA2TA 2TA
EXTERIOR FEATURES (continued)
MIRRORS — Wide exterior 96-inch (include
power heated mirrors on Cargo Vans and Windowed Vans)
P P • •
— Manual-adjustable/manual-folding • • • •
— Power-adjustable/power-folding, heated O O
— Wide power-adjustable, heated O O O O
R-A-M GRILLE IN SILVER • • • •
REAR WALL WINDOW
ROOF CLEARANCE LAMPS — Deletes the front
clearance lamps
— Front • • • •
— Rear • •
SPLASH GUARDS — Vehicle set (by Mopar) O O
STEP — Rear bumper extension (not available with
Trailer Tow Group; see your dealer for availability; by Mopar)
— Sliding-door Step, left-side
(requires left-side door; by Mopar)
— Sliding-door Step, right-side (see your dealer
for availability; by Mopar)
O O
O O
O O
TAILLAMP EXTENSION WIRING • •
WHEELS — 16-inch aluminum O O O O
— 16-inch Silver Painted Steel with Center Cap • • • •
— 16-inch Silver Painted Steel with Full Wheel Cover O O O O
— 16-inch Black Painted Steel (late availability) O O O O
— Center Cap Delete O O O O
WINDOW — Left-side 2nd-row fixed (optional on
High Roof Cargo Van models only)
WINDOW DEFROSTER — Rear (requires rear doors
with glass on Cargo Van models)
O •
O •
INTERIOR FEATURES
12-VOLT AUXILIARY POWER OUTLET — Front • • • •
— Rear O O
AIR CONDITIONING — Delete air conditioning;
heater only
O O O O
— Manually controlled, with heat • • • •
— Rear Heater Air Conditioning Prep Package
(not available with air conditioning delete)
O O O O
ASSIST HANDLE — Rear doors (by Mopar) O O
AUXILIARY UPFITTER SWITCHES — Two O O O O
CARGO-AREA LIGHTING — Incandescent • •
— LED (not available with LED rear lamp; by Mopar) O O
— LED rear lamp (late availability) O O
CARGO COMPARTMENT FLOOR MAT (by Mopar) O
CARGO PARTITION — None • •
— With sliding window O
— Without window O
Windowed
Chassis
O O
Cab
Cutaway
CPOS PACKAGE 2TA 2TA2TA 2TA
INTERIOR FEATURES (continued)
CARGO TIE-DOWNS — Floor
— Side wall
FRONT WALK-THRU MAT — Carpet (not available
with passenger double seat; by Mopar®)
— Slush (not available with passenger double
seat; by Mopar)
INSTRUMENT PANEL WITH BRIGHT BEZELS O O O O
LOCKING GLOVE BOX (included with Interior
Convenience Group)
POWER DOOR LOCKS — Speed-sensitive • • • •
REAR-DOOR STORAGE NET
(included with Interior Convenience Group)
SEATING SURFACES — Cloth • • • •
— Vinyl (not available with swivel seats) O O O O
SEATS — 4-way manually adjustable driver and
front-passenger bucket
— Driver’s 6-way adjustable with lumbar adjuster
(not available with driver’s suspension bucket seat or passenger swivel seat)
— Driver’s and passenger 6-way adjustable with
lumbar adjuster (not available with passenger double seat, driver’s swivel seat or driver’s suspension bucket seat)
— Driver’s suspension bucket (not available with
driver’s swivel seat, heated driver’s seat or 6-way adjustable seat)
— Driver’s swivel (requires cloth seating surfaces;
not available with 6-way adjustable seats or cargo partition)
— Heated driver’s (requires 6-way adjustable
driver’s seat; not available with driver’s swivel seat)
— Heated passenger (requires 6-way adjustable
driver/passenger seats)
— Passenger double (requires 4-way or 6-way
adjustable driver’s seats)
— Passenger delete (includes deactivate
passenger air bag9 and passenger seat belt mount delete)
— Passenger swivel (requires cloth seating
surfaces and driver’s swivel seat; not available with cargo partition or heated seat)
SHELF ABOVE ROOF TRIM (included with Interior
Convenience Group; not available with High Headliner by Mopar)
SPRAY-ON FLOOR LINER (by Mopar) O O
STEERING COLUMN — Telescoping • • • •
STEERING WHEEL — Leather-wrapped O O O O
TIRE PRESSURE MONITORING LIGHT • • • •
UPFIT INTERFACE CONNECTOR (included with
Rear-Speaker Wiring Prep)
Van
Windowed
Chassis
O O
O O
P P P P
P
• • • •
O O O O
O O O O
O O O O
O O O O
O O O O
O O O O
O O
O O O O
O O O O
P P P P
• • • •
Cab
Cutaway
CPOS PACKAGE 2TA 2TA2TA 2TA
INTERIOR FEATURES (continued)
WALL PANELS — Upper-side (include lower-side) O
— Lower-side O O
WINDOWS — Power with one-touch-down feature • • • •
— Window guards, rear (not available on
Standard Roof Cargo Vans or 136-inch WB 2500 Windowed Van; by Mopar)
WOOD FLOOR — Rear
(not available with Spray-On Floor Liner)
UCONNECT® / MULTIMEDIA
REAR-SPEAKER WIRING PREP (includes upfit
interface connectors)
SIRIUSXM® RADIO
UCONNECT 3 WITH 5-INCH DISPLAY (includes
Media Hub with USB and auxiliary input, and steering wheel-mounted audio controls)
UCONNECT 3 NAV WITH 5-INCH DISPLAY
(includes Navigation)
RAM TELEMATICSTM — One-year service
(late availability)
RAM TELEMATICS — Three-year service
(late availability)
RAM TELEMATICS — Five-year service
(late availability)
7
SAFETY & SECURITY
AIR BAGS9 — Advanced driver and front-passenger • • •
— Supplemental side-curtain front • • • •
— Supplemental front-seat side • • • •
DOT-CERTIFIED ROADSIDE SAFETY KIT (by Mopar) O O O O
PARKSENSE® REAR PARK ASSIST
PARKVIEW® REAR BACK-UP CAMERA
REAR BACK-UP CAMERA4 KIT (requires installation
by upfitter)
4
4
REMOTE KEYLESS ENTRY • •
REMOTE START10 (by Mopar) O O O O
SECURITY ALARM O O O O
PACKAGES
INTERIOR CARGO SHELF PACKAGE (requires cargo
partition or cargo partition with sliding window; by Mopar)
INTERIOR CONVENIENCE GROUP — Includes locking
glove box, shelf above roof trim, underseat storage tray and rear-door storage net on Cargo Van models
PREMIUM APPEARANCE GROUP — Includes chrome
grille and fog lamps
TRAILER TOW GROUP — Includes Class IV hitch
receiver with 4- and 7-pin wiring harness (by Mopar)
• = Standard O = Optional P = Available within Package
Van
Windowed
Chassis
Cab
O O
O O
• • • •
O O O O
• • • •
O O O O
O O O O
O O O O
O O O O
O O
• •
• •
O
O O O O
O O O O
O O
Cutaway
EXTERIOR COLORS
INTERIOR COLORS
Black Cloth
(standard)
Bright White
Broom Yellow
Bright Silver Metallic
Flame Red
Granite Crystal Metallic
Deep Cherry Red Crystal Pearl
Black Vinyl
WHEELS
16-inch Painted Steel Wheel with Center Cap
(standard)
(available)
16-inch Black-Painted Steel Wheel
with Center Cap
(available)
Sandstone Pearl
Patriot Blue Pearl Coat Black
16-inch Wheel Cover
(available)
16-inch Aluminum Wheel
(available)
RAM PROMASTER® CARGO VAN & WINDOWED VAN — SPECIFICATIONS RAM PROMASTER® CHASSIS CAB & CUTAWAY — SPECIFICATIONS
Properly secure all cargo.
1500 2500 3500 2500 3500
118" WB 136" WB 136" WB 159" WB 136" WB 159" WB
STANDARD
CAPABILITY
6
(lb) 8,550 8,550 8,550 8,900 8,900 8,900 9,350 9,350 9,350 9,350 8,900 9,350
GVWR
6
(lb) 11,500 11,500 11,500 11,500 11,500 11,500 11,500 11,500 11,500 11,500 11,500 11,500
GCWR BASE CURB WEIGHT MAXIMUM PAYLOAD FRONT GAWR REAR GAWR CURB-TO-CURB TURNING MAXIMUM TOWING
SAE J2807 Compliant
(lb) 4,554 4,662 4,788 4,644 4,768 4,895 4,669 4,796 4,923 5,021 4,958 5,061
2
(lb) 4,000 3,890 3,760 4,260 4,130 4,010 4,680 4,550 4,430 4,330 3,940 4,290
6
(lb) 4,629 4,629 4,629 4,629 4,629 4,629 4,629 4,629 4,629 4,629 4,629 4,629
6
(lb) 5,004 5,291 5,291 5,291 5,291 5,291 5,291 5,291 5,291 5,291 5,291 5,291
(ft) 36.3 40.7 40.7 40.7 40.7 46.8 40.7 40.7 46.8 46.8 46.8 46.8
2
(lb)
STANDARD
ROOF
ROOF
5,100 5,100 5,100 5,100 5,100 5,100 5,100 5,100 5,100 5,100 5,100 5,100
HIGH ROOF
STANDARD
CARGO VAN WINDOWED VAN
159" WB,
EXTENDED
HIGH ROOF HIGH ROOF
ROOF
STANDARD
HIGH ROOF HIGH ROOF HIGH ROOF HIGH ROOF HIGH ROOF
ROOF
159" WB
159" WB,
EXTENDED
CHASSIS CAB CUTAWAY
3500 3500
136" WB 159" WB 159" WB, EXTENDED 136" WB 159" WB 159" WB, EXTENDED
CAPABILITY
6
(lb) 9,350 9,350 9,350 9,350 9,350 9,350
GVWR
6
(lb) 11,500 11,500 11,500 11,500 11,500 11,500
GCWR BASE CURB WEIGHT MAXIMUM PAYLOAD FRONT GAWR REAR GAWR CURB-TO-CURB TURNING MAXIMUM TOWING
(lb) 4,177 4,216 4,245 4,116 4,147 4,195
2
(lb) 5,170 5,130 5,100 5,230 5,200 5,150
6
(lb) 4,629 4,629 4,629 4,629 4,629 4,629
6
(lb) 5,291 5,291 5,291 5,291 5,291 5,291
(ft) 40.7 46.8 46.8 40.7 46.8 46.8
2
(lb) 5,100 5,100 5,100 5,100 5,100 5,100
81.1" CA 104.1" CA 104.1" CA 81.1" CA 104.1" CA 104.1" CA
DIMENSIONS
BODY HEIGHT (in) 87.7 87.3 87.3 87.7 87.3 87.3 OVERALL BODY LENGTH VEHICLE WIDTH
WITHOUT MIRRORS VEHICLE WIDTH
WITH MIRRORS EXTENDED CAB TO REAR AXLE OVERHANG REAR AXLE
TO END OF FRAME
WB = wheelbase. CA = cab-to-axle.
(in) 213.2 236.2 250.6 213.2 236.2 250.6
(in)
(in)
12
(in) 82.4 104.7 104.7 82.4 104.7 104.7
13
(in)
81.3 81.3 81.3 81.3 81.3 81.3
112.2 112.2 112.2 112.2 112.2 112.2
39.6 39.6 39.6 39.6 39.6 39.6
DIMENSIONS
BODY HEIGHT (in) 91.7 92.8 105.9 92.8 105.9 105.9 92.8 105.9 105.9 105.9 105.9 105.9 OVERALL BODY LENGTH VEHICLE WIDTH
WITHOUT MIRRORS VEHICLE WIDTH WITH
MIRRORS EXTENDED CARGO BODY
OVERALL LENGTH CARGO WIDTH
(in)
AT FLOOR CARGO WIDTH
AT WHEEL HOUSE SIDE-DOOR
OPENING WIDTH SIDE-DOOR
OPENING HEIGHT REAR DOORS
OPENING WIDTH REAR DOORS
OPENING HEIGHT MAXIMUM
CARGO HEIGHT MAXIMUM
CARGO VOLUME
WB = wheelbase.
(in) 195.4 213.2 213.2 213.2 213.2 236.2 213.2 213.2 236.2 250.6 236.2 250.6
(in)
(in)
81.3 81.3 81.3 81.3 81.3 81.3 81.3 81.3 81.3 81.3 81.3 81.3
112.2 112.2 112.2 112.2 112.2 112.2 112.2 112.2 112.2 112.2 112.2 112.2
(in)
103.1 120.6 120.6 120.6 120.6 143.5 120.6 120.6 143.5 157.9 143.5 157.9
75.6 75.6 75.6 75.6 75.6 75.6 75.6 75.6 75.6 75.6 75.6 75.6
56.0 56.0 56.0 56.0 56.0 56.0 56.0 56.0 56.0 56.0 56.0 56.0
42.3 49.2 49.2 49.2 49.2 49.2 49.2 49.2 49.2 49.2 49.2 49.2
58.5 58.5 69.1 58.5 69.1 69.1 58.5 69.1 69.1 69.1 69.1 69.1
63.4 63.4 63.4 63.4 63.4 63.4 63.4 63.4 63.4 63.4 63.4 63.4
59.8 59.8 70.5 59.8 70.5 70.5 59.8 70.5 70.5 70.5 70.5 70.5
66.9 66.9 77.1 66.9 77.1 77.1 66.9 77.1 77.1 77.1 77.1 77.1
259.2 303.7 352.9 303.7 352.9 420.2 303.7 352.9 420.2 462.9 420.2 462.9
(in)
2
(in)
(in)
(in)
(in)
(in)
(cu ft)
Shown with aftermarket upfit. Properly secure all cargo.
5' 6"
CARGO
HEIGHT
CARGO VAN
STANDARD ROOF
6' 4"
CARGO
HEIGHT
CARGO VAN
AVAILABLE HIGH ROOF
RAM PROMASTER® — CONFIGURATIONS
1500
2500 3500
8'
10'10'
12'
10'10'10'
10'
12'
Business
Link
THE DEALER NETWORK FOR YOUR BUSINESS.
Your Business business owner, with the vehicle support you need for your business, from
159" WB EXT159" WB136" WB159" WB136" WB136" WB118" WB
money. Your Business work application along with providing commercial finance options. New vehicle sales to qualified small business owners also receive a free alternate transportation contract, in the event your vehicle is in for service.
Membership in the Business so we can provide you with both the service you deserve and update you with offers that can help reduce the cost of doing business. Ask your Business
A commercial line of credit from Chrysler Capital is ideal for qualified business customers looking for a flexible, easy way to manage growing vehicle needs. Chrysler Capital streamlines the process—and, with prequalification, you’re ready to buy a vehicle when you need it. Ask your Business
13'
Link
dealer has sales professionals trained to properly “job-rate” the right vehicle for your
RAMTRUC KS.CO M/OUTFITTE R
servicing all makes and models of your existing vehicles to selling you the right vehicles needed to perform the work that you do. Your Business dealer provides priority service because we know downtime is costing you
Link
program is free. Membership helps us to identify you as a small business owner
Link
dealer to register today.
Link
dealer is committed to providing you, the small
INCENTIVES FOR SMALL BUSINESSES.
Running a business presents plenty of challenges. Like cutting costs, not corners. Like saving time and money while avoiding hassles. The ON THE JOB program provides assistance in customizing and servicing your business vehicles.
14
commercial incentive
Link
dealer for details.
14
ON THE JOB
NO-EXTRA-CHARGE 2-Year Gas/4-Year Diesel Lube-Oil-Filter Allowance $300 – $1,000 Allowance on Select Mopar
UP TO $1,000 Commercial Graphics Program Allowances
UP TO $1,000 Commercial Equipment/Upfit Allowances
See your dealer for specific program rules and details, log on to FCAUSFLEET.COM or call us toll-free at 877-2THELINK (877-284-3546).
Full Range of FCA Commercial Vehicles Free Membership Priority Service Extended Service Hours
Link
Dedicated Staff of Commercial Vehicle Experts Free Alternate Transportation Generous Incentives Expertise in Commercial Financing Options 24/7 Towing Service Available
For more information, log on to FCAUSFLEET.COM or call us toll-free at 877-2THELINK (877-284-3546).
allowances make your business more profitable!
has you covered.
Service Contracts
®
windowed VAN
HIGH ROOF ONLY
chassis cab/
cutaway
STANDARD ROOF ONLY
WB = wheelbase. EXT = extended.
= LOAD FLOOR LENGTH
= CAB-TO-AXLE LENGTH
12'
6'10"
8'8"8'8"
13'
1 Class is based on Large Commercial Van segment (Class 2). 2 When properly equipped. See dealer for details. 3 Visit Mopar.com for complete details and a copy of the 5-Year/60,000-Mile Powertrain Limited Warranty. 4 Always look before proceeding. An electronic drive aid is not a substitute for conscientious driving. Always be aware of your surroundings. 5 Always drive carefully, consistent with conditions. Always wear your seat belt and obey traffic laws. 6 Assumes properly equipped vehicle and 150-lb allowance for driver. Additional options, equipment, passengers and cargo weight must be subtracted. See dealer for details. 7 SiriusXM Radio, SiriusXM Traffic and SiriusXM Travel Link each require a subscription sold separately, or as a package, by Sirius XM Radio Inc. If you decide to continue service after your 1-year trial included with the new vehicle purchase, the subscription plan you choose will automatically renew thereafter and you will be charged according to your chosen payment method at then-current rates. Trial service is not transferable. Fees and taxes apply. Please see the Customer Agreement at www.siriusxm.com for complete terms and how to cancel, which includes calling SiriusXM at 1-866-635-2349. All fees and programming are subject to change. Not all vehicles or devices are capable of receiving all services offered by SiriusXM. Data displays and individual product availability vary by vehicle hardware. Current information and features may not be available in all locations or on all receivers. Weather Forecast, Current Conditions may not be available in all locations. 8 Visit Mopar.com for complete details and a copy of the 3-Year/36,000-Mile Basic Limited Warranty. 9 Always sit properly in designated seating positions with seat belts securely fastened at all times. 10 Check state and local laws regarding the use of remote start systems. 11 Check User Guide for hitch type, load capacity and heavy-duty equipment required. Do not exceed rated tow capacity of the vehicle as equipped. Trailer may require items not supplied by Mopar. 12 Measured from center cab back to center of rear axle. 13 Measured from center of axle to rear frame. 14 ON THE JOB is a retail incentive program; see your dealer for official rules. Inquire about eligibility by calling 877-ONTHEJOB or by logging on to www.fcausfleet.com. The purchaser or lessee must be a qualified commercial customer for more than 30 days prior to the date of the vehicle purchase. An official ON THE JOB Customer Acknowledgment Form must be signed by the customer (provided by the dealer).
©2019 FCA US LLC. All Rights Reserved. Ram, Mopar, Ram ProMaster, the Ram’s Head logo, Automobility Program, the Business trademarks, and the On The Job design and Ram Telematics are trademarks of FCA US LLC. Chrysler Capital is a registered trademark of FCA US LLC and licensed to Santander Consumer USA Inc.
Sortimo is a registered trademark of Sortimo International GmbH. Knapheide is a registered trademark of Knapheide Manufacturing Company. Brembo is a registered trademark of Brembo SpA. Facebook and logo are registered trademarks of Facebook, Inc. The Twitter logo is a service mark of Twitter, Inc. The YouTube logo is a registered trademark of Google Inc. Instagram and logo are registered trademarks of Instagram, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. Sirius XM Connected Vehicles Services Inc. Sirius, XM, SiriusXM and all related marks and logos are trademarks of Sirius XM Radio Inc. Grizzly is a trademark of Grizzly Coolers LLC. DensGlass,® the color GOLD and the Georgia-Pacific logo are trademarks owned by or licensed to Georgia-Pacific Gypsum LLC.
About this catalog: since the time of printing, some of the information you’ll find in this catalog may have been updated. Ask your dealer for details. Some of the equipment shown or described throughout this catalog may be available at extra cost. Specifications, descriptions, illustrative materials and all competitive comparisons contained herein are as accurate as known at the time this publication was approved for printing. FCA US LLC reserves the right to discontinue models at any time or change specifications without notice or without incurring obligation. Options may be required in combination with other options. For the price of the model with the equipment you desire, or verification of specifications contained here, see your Ram dealer.
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Cargo Van
TALLEST
Cargo Van
75.6-INCH
MAXIMUM CARGO WIDTH
3.6L
PENTASTAR® V6
Standard V6 280 horsepower1
with 260 LB-FT of torque
FWD
FRONT-WHEEL-DRIVE SYSTEM
Excels in adverse weather conditions
ESC
ELECTRONIC STABILITY
CONTROL
Standard
5
&WIDEST
STANDARD CARGO AR EA1
1
Cargo Van
56.0-INCH
Cargo Van
CARGO WIDTH
between wheel wells
1
66.3-INCH
STANDARD CAR GO
AREA HEIGHT
Cargo Van
1
36.3-FT
TURNING DIAMETER
118-inch wheelbase models
1
Available
RAM TELEMATICS
WITH TOUCHSCREEN DISPLAY
Late availability
1
TM
Cargo Van
LOWEST
LOAD FLOOR HEI GHT
3500 Cargo Van
4,680-LB
MAXIMUM PAYLOAD
136-inch wheelbase, Standard Roof
UCONnECT® 3
WITH 5-INCH
TOUCHSCREEN DISPLAY
Standard
2
1
ENGINE OIL CHANGE
INTERVALS
UP TO 10,000 MILES
ramtrucks.co m/promaste r
5-YEAR/
60,000-MILE
POWERTRAIN LIMITED WAR RANTY
3
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