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Scopia XT Executive
User Guide
Version 3.2
For Solution 7.7, 8.0.x, 8.2
3.2
Page 2
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For further information contact RADVISION or your local
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User Guide for Scopia XT Executive Version 3.2 , June
9, 2013
http://www.radvision.com
User Guide for Scopia XT Executive Version 3.2 Notices | 2
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Table of Contents
Chapter 1: About the Scopia XT Series
About the Models in the Scopia XT Series Product Line ................................................................................. 7
Comparing Between Scopia XT Series Models ............................................................................................. 11
Chapter 2: Getting Started
Initial Workflow for XT Series Users ...............................................................................................................13
Connecting a Computer to the Scopia XT Series .......................................................................................... 14
Selecting the Computer Display Resolution ...................................................................................................16
How to Control the Scopia XT Executive ....................................................................................................... 17
Accessing XT Series Web Interface ...................................................................................................18
Accessing the Main Menu of the XT Series ....................................................................................... 19
Using the XT Remote Control Unit .....................................................................................................20
Pairing an XT Remote Control Unit with a XT Codec Unit .......................................................23
Using the Keyboard and Mouse to Control the Scopia XT Executive ................................................24
Connecting to a Scopia XT Executive Used as a Room Endpoint ...........................................27
Switching Control Between Scopia XT Executive and Your Computer ....................................28
Performing Basic Configuration ......................................................................................................................29
Accessing the Quick Setup Procedure ...............................................................................................30
Setting the System Name and Language .................................................................................31
Adjusting the Image Position .................................................................................................... 33
Configuring Network Settings ................................................................................................... 35
Configuring Gatekeeper Settings ..............................................................................................37
Installing Scopia XT Control ..................................................................................................... 38
Remotely Setting the System Name and Language .......................................................................... 40
Chapter 3: Starting a Videoconference
Preparing for a Videoconference ....................................................................................................................42
Tips for Participating in a Videoconference ........................................................................................42
Managing the Phone Book ................................................................................................................. 43
Adding and Modifying Contacts in the Phone Book ................................................................. 43
Searching for a Contact in the Phone Book ............................................................................. 46
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Deleting a Contact from the Phone Book .................................................................................47
Dialing a Number Directly from the Endpoint .................................................................................................48
Dialing a Number from the XT Series Web Interface .....................................................................................49
Modifying the Default Call Settings ................................................................................................................ 51
Answering and Ending a Video Call ...............................................................................................................53
Joining a Videoconference ............................................................................................................................. 54
Chapter 4: During Your Videoconference
Recording a Videoconference ........................................................................................................................ 56
Setting Your Recording Preferences ..................................................................................................56
Starting a Recording ...........................................................................................................................58
Viewing a Recording from the Web Interface .....................................................................................61
Controlling your Video and Audio ...................................................................................................................62
Blocking Video From the Scopia XT Series ....................................................................................... 62
Moving the Camera's Position ............................................................................................................63
Adjusting the Volume ..........................................................................................................................65
Muting the Microphone .......................................................................................................................67
Connecting Headphones to the Scopia XT Executive ....................................................................... 68
About Video Layouts .......................................................................................................................................69
Selecting your Video Layout ...............................................................................................................69
Changing the Video Layout During the Call ....................................................................................... 71
Sharing Content ..............................................................................................................................................73
Sharing Content during a Call ............................................................................................................ 73
Saving Content from the Videoconference .....................................................................................................75
Chapter 5: Hosting Videoconferences with the Built-in MCU
Starting a Locally Hosted Videoconference ................................................................................................... 78
Hiding your Video and Audio from the Videoconference ...............................................................................80
Changing the Video Layout from the Scopia XT Series MCU Edition ........................................................... 80
Moderating a Hosted Videoconference ..........................................................................................................83
Moderating a Videoconference Hosted by Another Scopia XT Series .......................................................... 85
Ending a Videoconference ............................................................................................................................. 87
Chapter 6: Customizing Your User Experience
Setting the User PIN Code for the Scopia XT Series .....................................................................................89
Setting Call Answering Preferences ...............................................................................................................90
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Confirming Call Disconnections ......................................................................................................................92
Enabling Do Not Disturb to Block All Incoming Calls .....................................................................................93
Blocking Video Input by Default ......................................................................................................................95
Activating the Screen Saver ........................................................................................................................... 96
Chapter 7: Troubleshooting the Scopia XT Series
Viewing System Information for Customer Support ....................................................................................... 97
Resolving Monitor Display Problems ..............................................................................................................99
Resolving Problems Viewing Computer Content ......................................................................................... 100
Resolving XT Remote Control Unit Problems ..............................................................................................100
Restoring Default User Settings ...................................................................................................................100
Resolving Problems Using Your Keyboard and Mouse to Control the Scopia XT Executive ......................102
Resolving Video or Audio Disruptions ..........................................................................................................103
Glossary of Terms for Scopia Solution
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Chapter 1 | About the Scopia XT Series
Scopia XT Series endpoints incorporate state-of-the-art video technology for high definition (HD) conferencing. All
models of the XT Series include the XT Codec Unit which performs the bulk of the professional videoconferencing,
an elegant remote control which gives intuitive access to its features, and a camera, which varies depending on the
specific model.
This section provides an overview of the general features and capabilities available in the different Scopia XT Series
models (Figure 1: Scopia XT Series products on page 7):
•
Ability to host videoconferences locally with a high-capacity embedded MCU, without requiring an external
MCU deployment (selected models only).
•
Excellent video quality, with resolutions of up to 1080p at an unprecedented 60 frames per second (fps),
depending on the model.
•
Support for dual HD video streams, allowing presentations and video clips to be shared in resolutions of up to
1080p 60 fps, depending on the model.
This includes either video input from two cameras, or one video stream from the camera, and one presentation
stream from the PC.
•
Allows to easily share data and presentations with third-party endpoints.
•
DVD-quality audio with up to 48 kHz sampling rate audio encoding capability, depending on the model. The
sampling rate is a measure of the accuracy of the audio when it is digitized. As the frequency with which the
audio data is collected, or "sampled", increases, so does the audio quality.
Audio input is provided with either a dedicated 3-way/1-way Microphone Pod, or a microphone embedded in
the camera, depending on the model.
•
High quality video and audio even with limited bandwidth or poor network conditions, by using two compression
methods:
–
H.264 Scalable Video Coding Technology (SVC, in selected models only).
SVC dramatically increases error resiliency and video quality without the need for higher bandwidth. It is
especially effective over networks with high packet loss (like wireless networks) which deliver low quality
video.
–
H.246 High Profile, which is a video compression standard used for bandwidth efficiency. This allows
quality video at much lower bit rates (selected models only).
•
Ability to record videoconferences using a USB drive (may require license, depending on the model).
•
For an even better experience, Scopia Control enables you to select and control the camera for the
videoconference, by using the pan, tilt, and zoom features, and place a call using the intuitive touch interface of
an Apple® iPad® (may require license, depending on the model).
•
Secure point-to-point video calls and videoconferences, via encrypted connections or using TLS certificates.
You can have up to three remote encrypted participants in a videoconference.
Important:
Using encryption is subject to local regulation. In some countries it is restricted or limited for usage. For more
information, consult your local reseller.
Figure 1: Scopia XT Series products on page 7 shows the different Scopia XT Series endpoints available.
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Figure 1: Scopia XT Series products
For more information about the specific models in the Scopia XT Series product line:
Navigation
•
About the Models in the Scopia XT Series Product Line on page 7
•
Comparing Between Scopia XT Series Models on page 11
About the Models in the Scopia XT Series Product Line
Scopia XT Series endpoints incorporate state-of-the-art video technology for high definition (HD)
conferencing. All models of the XT Series include the XT Codec Unit which performs the bulk of the
professional videoconferencing, an elegant remote control which gives intuitive access to its features,
and a camera, which varies depending on the specific model.
This section provides an overview of each model in the Scopia XT Series product line. For more
information about the features and capabilities available for Scopia XT Series endpoints, see About the
Scopia XT Series on page 6. To easily compare the different Scopia XT Series endpoints, see
Comparing Between Scopia XT Series Models on page 11.
The Scopia XT Series includes the following models:
•
Scopia XT5000 Series
With HD video resolution of up to 1080p video at 60 frames per second (fps), Scopia XT5000 sets
the standard for an exceptional videoconferencing experience, and is designed for easy setup and
control.
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The 3-way Microphone Pod provides superb signal-to-noise ratios, which isolates speakers' voices
over background noise and gives a crisp high quality sound. You can also add a second
microphone for unparalleled large room coverage.
The XT5000 720 provides HD video resolution of 720p at 60 fps and 5x optical zoom, with the
option to upgrade to 1080p at 60fps and 10x optical zoom.
Figure 2: Scopia XT5000 Series
•
Scopia XT4000 Series
Experience cost-effective HD videoconferencing with the Scopia XT4000 Series, which was
designed specifically for small meeting rooms. The included camera has 5x with an option to
upgrade to 10x.
Figure 3: Scopia XT4200
•
Scopia XT1200
The Scopia XT1200 room-system uses the previous generation XT Codec Unit to provide excellent
video and audio quality:
–
Includes a high-quality camera (10x optical zoom, and an additional 4x digital zoom)
–
The 3-way Microphone Pod provides superb signal-to-noise ratios. You can also add a
second microphone for unparalleled large room coverage.
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Figure 4: Scopia XT1200
•
Scopia XT Telepresence
Experience the immersive feeling of telepresence using the Scopia XT Telepresence platform. The
excellent video quality in each of the three cameras, combined with high-quality audio, give the
feeling of an in-person meeting.
Depending on the XT Codec Unit used in your XT Telepresence deployment, you can inherit the
features of the Scopia XT1200 or the Scopia XT5000.
Figure 5: Scopia XT Telepresence
•
Scopia XT Executive
Designed as a professional personal endpoint, the Scopia XT Executive is an all-in-one HD
videoconferencing desktop endpoint and PC monitor. The Scopia XT Executive fully integrates with
your PC or Mac. Using a unique control application, you can place calls, join videoconferences,
and navigate the system menus with your computer's keyboard and mouse. The XT Remote
Control Unit can be used as well.
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The Scopia XT Executive has a built-in, high-quality HD camera with a maximum resolution of
1080p at 30 frames per second (fps) together with the display. To fit your videoconferencing
needs, you can also connect an optional XT Premium Camera with PTZ capability.
Figure 6: Scopia XT Executive
•
Scopia XT Meeting Center
The Scopia XT Meeting Center is a high performance HD videoconferencing system, designed to
quickly convert a regular meeting room into a videoconferencing room: it includes single or dual
55-inch high-quality monitors mounted on a mobile stand. This system uses the powerful XT5000
Series codec.
Figure 7: Scopia XT Meeting Center
The XT5000, Scopia XT1200, and Scopia XT Executive can also locally host HD continuous presence
videoconferences with their built-in MCU. You can choose a license of up to 4 or 9 participants.
Important:
Scopia XT Executive can host up to four participants only.
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Depending on your deployment and the model, you can locally host videoconferences with other
endpoints (including H.323, SIP, Scopia XT Desktop clients, Scopia Mobile, and ISDN endpoints, if your
deployment includes an ISDN gateway such as Scopia 100 Gateway) without relying on an external
MCU. You can locally host videoconferences with the following editions:
•
Scopia XT Series MCU Edition
The Scopia XT Series MCU Edition allows you to host videoconferences with standard H.323, SIP,
and ISDN (via Scopia 100 Gateway) endpoints on your chosen XT Series model.
•
Scopia XT Series SMB Edition
The Scopia XT Series SMB Edition allows you to host videoconferences with a variety of different
endpoints on your chosen XT Series model: Scopia XT Desktop clients, Scopia Mobile clients,
H.323, SIP, and ISDN (via Scopia 100 Gateway) endpoints.
It includes the software of the Scopia XT Desktop Server which must be deployed in the DMZ.
Important:
If your license allows 9 participants, you can include up to 8 remote endpoints.
If any participants in the videoconference connect from Scopia XT Desktop clients or devices
running Scopia Mobile, you can include up to 7 remote endpoints, since one port is reserved for
connecting to the Scopia XT Desktop Server.
For more information on the SMB Solution deployment, see Solution Guide for Scopia Solution.
Comparing Between Scopia XT Series Models
Scopia XT Series endpoints incorporate state-of-the-art video technology for high definition (HD)
conferencing. All models of the XT Series include the XT Codec Unit which performs the bulk of the
professional videoconferencing, an elegant remote control which gives intuitive access to its features,
and a camera, which varies depending on the specific model.
This section provides a comparison between the models of the Scopia XT Series product line. For an
overview of each model, see
details about the features and capabilities of Scopia XT Series endpoints, see About the Scopia XT
Series on page 6.
Table 1: Differences in features for models in the Scopia XT Series on page 12 summarizes the
differences between each of the models in the Scopia XT Series.
About the Models in the Scopia XT Series Product Line on page 7. To see
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Table 1: Differences in features for models in the Scopia XT Series
Feature
Maximum HD
Resolution
Scopia
XT5000
1080p 60fps 720p 60 fps
Scopia XT5000
720
(1080p optional)
Scopia XT4000
Series
Scopia
XT1200
Scopia XT
Telepresence
720p 60fps 1080p 30fps 1080p x3 at 60
or 30 fps
Scopia XT
Executive
720p 30fps/60
fps (1080p
optional)
Hosting with
internal MCU
Can host
videoconferences
(optional)
Can host videoconferences
(optional)
_ Can host
videoconferences
(optional)
_ Can host
videoconferences
(optional)
Camera PTZ camera PTZ camera PTZ camera PTZ camera _ Built-in camera
(PTZ camera
optional)
Optical Zoom 10x optical
zoom
5x optical zoom
(10x optional)
5x optical zoom
(10x optional)
10x optical
zoom
10x optical
zoom
10x optical
zoom for
optional
camera
Total Zoom
(Optical x
Digital)
Dual Video
Resolution
High network
error
resilience
High-quality
audio
Type of
Microphone
40x total zoom 40x total zoom
(optional)
Dual video at
1080p 60 fps
Dual video at
720p 60 fps
(1080p optional)
SVC & H.264
High Profile
48 kHz
sampling rate
3-way
Microphone
SVC & H.264
High Profile
48 kHz sampling
rate
3-way
Microphone Pod
Pod
40x total zoom
(optional)
Dual video at
720p 60fps
SVC & H.264
High Profile
48 kHz sampling
rate
1-way
Microphone Pod
10x total zoom
_ 40x total zoom
(40x optional)
Dual video at
1080p 30fps
Dual video at
1080p 60/30
fps
_ SVC & H.264
High Profile
(optional)
48 kHz
sampling rate
3-way
Microphone
Pod
48 kHz
sampling rate
3-way
Microphone
Pod
for optional
camera
Dual video at
1080p 60 fps
SVC & H.264
High Profile
48 kHz
sampling rate
Built-in
microphone
(Microphone
Pod optional)
Additional
Ethernet
connection
10/100/1000
Mbps
10/100/1000
Mbps (optional)
10/100/1000
Mbps (optional)
10/100 Mbps
(optional)
10/100 or
10/100/1000
Mbps
10/100/1000
Mbps
speed
Scopia
Control
Recording Can record on
Scopia Control Scopia Control
(optional)
Can record on
USB disk
USB disk
(optional)
Scopia Control
(optional)
Can record on
USB disk
(optional)
Scopia Control
(optional)
Scopia Control Scopia Control
(optional)
_ _ Can record on
USB disk
(optional)
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Chapter 2 | Getting Started
To get started with video calls and videoconferences, activate the product and use the quick setup wizard to
configure the basic settings of the unit. We recommend following the workflow described in Initial Workflow for XT
Series Users on page 13.
Navigation
•
Initial Workflow for XT Series Users on page 13
•
Connecting a Computer to the Scopia XT Series on page 14
•
Selecting the Computer Display Resolution on page 16
•
How to Control the Scopia XT Executive on page 17
•
Performing Basic Configuration on page 29
Initial Workflow for XT Series Users
About this task
To quickly get started with your XT Series, follow the steps in this workflow.
Before you begin
Your system administrator should install and activate your XT Series. For details, see the following
documentation:
•
Quick Setup Guide for Scopia XT Series: Explains the simplest configuration necessary for the
system to work properly.
•
Safety Instructions leaflet for Scopia XT Series
•
Installation Guide for Scopia XT Series
Your system administrator may have customized certain features described in this guide to suit the
environment of your company.
Procedure
1.
Turn on the XT Codec Unit by pressing the
2. Connect your computer to the Scopia XT Executive to use the Scopia XT Executive as your
computer's monitor, as described in Connecting a Computer to the Scopia XT Series on
page 14.
Power key on the XT Remote Control Unit.
3. Configure the basic settings required to start using the XT Series, as described in Performing
Basic Configuration on page 29.
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For details on how to use the XT Remote Control Unit and access both the endpoint interface
and the web interface, see How to Control the Scopia XT Executive on page 17.
4. To use your computer's mouse and keyboard to make video calls from XT Series and to
customize your settings, see Using the Keyboard and Mouse to Control the Scopia XT
Executive on page 24.
5. Protect your Scopia XT Executive monitor from burn-in by setting your screen-saver, as
described in Activating the Screen Saver on page 96.
6. You can now make point-to-point video calls and videoconferences, as described in Starting
a Videoconference on page 42.
Enter the number using your XT Remote Control Unit, and press or ok/menu. For other
ways to make a call, see Dialing a Number Directly from the Endpoint on page 48 or
Dialing a Number from the XT Series Web Interface on page 49.
Before or during the meeting, you can do the following (see During Your Videoconference on
page 56 for details):
•
Define your video layout
•
Share a presentation from your computer
•
Record the videoconference (license required)
7. If your endpoint has an embedded MCU (license required), you can also host
videoconferences, as described in Hosting Videoconferences with the Built-in MCU on page
78.
8. Set up your phonebook to easily dial your contacts, as described in
Book on page 43.
9. Customize XT Series settings to best fit your needs, as described in Customizing Your User
Experience on page 89.
For example, you can block others from seeing your video by default, define when the
system answers calls, or request a confirmation prompt before calls are disconnected.
Managing the Phone
Connecting a Computer to the Scopia XT Series
About this task
This procedure describes how to connect computers that are equipped with a DVI-out or VGA-out
connector.
When you connect your computer to the Scopia XT Executive:
•
The Scopia XT Executive functions as the monitor and your computer content is automatically
displayed in fullscreen.
•
You can place calls and control the endpoint's menus using your keyboard and mouse (see
the Keyboard and Mouse to Control the Scopia XT Executive on page 24).
•
Video input switches to DVI and the audio settings associated to DVI are automatically used.
Using
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•
Your computer content is private, and is never shared automatically with other participants.
You can share content manually as described in Sharing Content during a Call on page 73.
•
When you receive an incoming call:
–
System menus are automatically activated to easily allow you accept or reject the call.
–
Your local camera is activated and your video is displayed on the monitor.
–
Your computer content is shown in a smaller window.
Procedure
1. Connect your computer to the XT Codec Unit:
•
For computers and laptops with a DVI out connector, connect the DVI cable to the DVI-I
socket of the XT Codec Unit and connect the other end of the cable to the computer.
Figure 8: Connecting a computer to Scopia XT Series
•
For computers with a VGA output connector, use the included DVI to VGA adapter.
a. Connect the DVI-VGA adapter to the DVI-IN socket of the XT Codec Unit.
b. Connect a VGA cable to the adapter. This cable is not supplied with the system.
c. Connect the VGA cable to the PC/Laptop VGA out socket.
2. Connect the computer audio to the XT Codec Unit.
When you share content from the PC during a call, remote participants hear the computer's
audio output as well as the audio from the Microphone Pod.
Important:
The audio input port supports both analog and digital optical audio.
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Figure 9: Connecting the computer's audio to the XT Codec Unit
3. Continue with setting the display resolution, as described in Selecting the Computer Display
Resolution on page 16.
4. To use your keyboard and mouse to control the Scopia XT Executive, continue with
Performing Basic Configuration on page 29.
Selecting the Computer Display Resolution
About this task
For optimal display quality, and to prevent the screen from flickering during the videoconference, set the
computer display to one of the supported picture resolutions and refresh frequencies. This procedure
assumes computers running Microsoft Windows.
Procedure
1. From the Windows Control Panel, navigate to the screen resolution settings.
2. Select the desired screen resolution. See Table 2: DVI input formats supported by XT Codec
Unit on page 16 for the list of resolutions supported by the XT Codec Unit.
Table 2: DVI input formats supported by XT Codec Unit
Name Resolution
1080p 1920x1080
SXGA 1280x1024
HD+ (900p) 1600x900
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Name Resolution
WSGA 1440x900
UVGA 1280x960
WXGA 1280x768/ 1280x800
720p 1280x720
XGA 1024x768
SVGA 800x600
VGA 640x480
3. Select Apply.
4. Select the refresh frequency rate from the Screen refresh rate field. See Table 3: Resolution
and refresh rates on page 17 for the supported resolution and refresh rates.
Table 3: Resolution and refresh rates
Name Resolution Digital Refresh Rate (Hz)
1080p 1920x1080 60 60
SXGA 1280x1024 60,75 60, 75
HD+
(900p)
WSGA 1440x900 60 60
UVGA 1280x960 60, 85 60, 85
WXGA 1280x768 /
720p 1280x720 60 60
XGA 1024x768 60, 70, 75 60, 70, 75
SVGA 800x600 60, 72, 75 60, 72, 75
VGA 640x480 72, 75 72, 75
5. Select Apply.
1600x900 60 N/A
60 60
1280x800
Analog Refresh Rate Frequency
(Hz)
How to Control the Scopia XT Executive
You can set up and control your XT Series, as well as make calls, in the following ways:
•
From the endpoint's main menu, using your XT Remote Control Unit (see Using the XT Remote
Control Unit on page 20 and Accessing the Main Menu of the XT Series on page 19).
•
After initial setup and configuration, you can use your keyboard and mouse to navigate the menus
with Scopia XT Control, as described in Using the Keyboard and Mouse to Control the Scopia XT
Executive on page 24.
•
From the XT Series's web interface (see Accessing XT Series Web Interface on page 18).
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Before performing initial configuration, we recommend reading the following topics to familiarize yourself
with how to control the XT Series:
Navigation
•
Accessing XT Series Web Interface on page 18
•
Accessing the Main Menu of the XT Series on page 19
•
Using the XT Remote Control Unit on page 20
•
Using the Keyboard and Mouse to Control the Scopia XT Executive on page 24
Accessing XT Series Web Interface
About this task
This procedure describes how to access the XT Series web interface. The XT Series supports the
following internet browsers:
•
Internet Explorer version 8 or later
•
Google Chrome version 11 or later
•
Mozilla Firefox version 3.6 or later
•
Apple Safari version 5 or later
•
Opera version 11 or later
Procedure
1. Open any of the supported internet browsers and enter the system's IP address.
For example, http://1.2.3.4/.
The XT Series login page opens.
2. Enter the username and password.
Figure 10: Logging into the XT Series web interface
The default username for the web interface is Admin and the default password is 1234.
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Important:
We recommend changing the default credentials after logging in for the first time, as
described in the Administrator Guide for Scopia XT Series.
3. (Optional) Select the web interface language from the Language list.
4. Select Login.
Accessing the Main Menu of the XT Series
About this task
After switching on the XT Series, the main menu appears and you can do the following:
•
Make audio and video calls
•
View contacts in the phone book
•
Start sharing content from your computer
•
Adjust the optional camera's position. You can also store the position to retrieve it later.
•
Record your videoconferences (license required)
•
Perform basic configuration, such as setting the interface language
•
Set your preferences, such as activating the Do Not Disturb feature
•
Check the system status
You navigate XT Series menus using arrow keys and pressing the ok/menu key on the XT Remote
Control Unit (for details, see
your keyboard and mouse to navigate the menus, as described in Using the Keyboard and Mouse to
Control the Scopia XT Executive on page 24.
Using the XT Remote Control Unit on page 20). Alternatively, you can use
Before you begin
To access the endpoint's main menu using your keyboard and mouse, you must first perform the
following procedures:
1. Connect your computer to the Scopia XT Executive to use the Scopia XT Executive as your
computer's monitor, as described in Connecting a Computer to the Scopia XT Series on page 14.
2. Perform the initial setup described in Performing Basic Configuration on page 29.
This includes installing the Scopia XT Control utility, which allows you to use your keyboard and
mouse to access and navigate the system menus, as described in Installing Scopia XT Control on
page 38.
Procedure
1. Verify that the LED on the front panel of the XT Codec Unit is blinking.
2.
Turn on the XT Codec Unit by pressing the Power key on the XT Remote Control Unit.
If you are using the Scopia XT Executive as your computer's monitor, the computer content
is displayed on the monitor instead of the system menus and camera.
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3. Access the endpoint's main menu by pressing ok/menu on the XT Remote Control Unit. If
you are using Scopia XT Control, select the Scopia XT Control icon on your taskbar.
4. The system home page appears on the monitors, and you can access the following menus:
•
Call—make audio and video calls
•
Contacts—view, edit, and call contacts in the phonebook
•
Present—view your computer content
•
Control Camera—adjust the optional camera camera's position
•
Recording—start recording a videoconference (license required)
•
Configure—perform basic configuration and check the system status
Important:
When you access the system for the first time only, the Quick Setup wizard is displayed
(for details, see
Accessing the Quick Setup Procedure on page 30).
Figure 11: Main menu
5. Select one of the options using the arrow keys of the XT Remote Control Unit or using your
keyboard and mouse.
Using the XT Remote Control Unit
This section explains how to use the XT Remote Control Unit to navigate through the system menus,
and lists the function of each key.
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Alternatively, you can control the system using your keyboard and mouse (see Using the Keyboard and
Mouse to Control the Scopia XT Executive on page 24 for details).
The XT Remote Control Unit has an improved design and increases usability to give you a smoother and
more efficient videoconferencing experience. Figure 12: The new XT Remote Control Unit on page 21
describes the functions of the XT Remote Control Unit.
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Figure 12: The new XT Remote Control Unit
Use the XT Remote Control Unit to navigate through system menus, as follows:
•
Scroll through menus and options using the arrow keys and pressing the ok/menu key.
Important:
Use the ok/menu key to select an item or a specific option, such as when choosing the interface
language. If there are less than 5 options in a list, press ok/menu repeatedly to scroll through
the options.
•
Use the XT Remote Control Unit keypad to enter letters and digits.
The default input method is abc1: you must press the required character key on the XT Remote
Control Unit repeatedly before entering a digit. To enter text in the XT Series interface, scroll to the
input field and enter the required characters.
When entering characters with the XT Remote Control Unit, the current input method is displayed
in the field you are in:
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You can also switch between ABC, abc, and 123 input methods by pressing 1/a/A repeatedly
while the cursor is in the input field.
Pairing an XT Remote Control Unit with a XT Codec Unit
About this task
Perform this procedure if there are multiple Scopia XT Executive endpoints in the same room.
Each XT Remote Control Unit is dedicated to one XT Codec Unit by pairing them. This is done by
configuring the same numeric code in your XT Remote Control Unit and the system software.
An XT Remote Control Unit is configured with code 01 by default.
Before you begin
Decide what numeric code you want to use for your monitor and the XT Codec Unit. You can choose
any value between 1-99.
Procedure
1. Access the general settings, as follows:
•
From the web interface, select Basic Settings > General.
•
From the endpoint's Main menu, select Configure > General.
Figure 13: Setting the XT Remote Control Unit Code
2. Enter the numeric code in the Remote control code field. You can choose any value
between 1-99.
3. From the web interface only, select Save.
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4. On the XT Remote Control Unit, press the * and # keys simultaneously until the red led blinks
twice.
Figure 14: Setting the code on the XT Remote Control Unit
5. Using the keypad, type the number you just entered in the Remote control code field.
Important:
You must always use two digits for a code. For example, to set the code to “1”, enter “01”.
The code of the XT Remote Control Unit is changed and the Remote Control
the new Remote Control code appear at the top-right corner of the screen:
icon with
Important:
The code and icon do not appear when the default code, 01, is used.
6. Set the code and exit by doing one of the following:
•
In the web interface, select Finish.
•
In the endpoint, press OK.
Using the Keyboard and Mouse to Control the Scopia XT Executive
About this task
You can fully integrate the Scopia XT Executive with your computer, using the Scopia XT Control utility.
The Scopia XT Executive display functions as your computer's monitor, and you can control the endpoint
with your keyboard and mouse.
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This allows you to seamlessly switch between your computer screen and the system menus.
Figure 15: Controlling your Scopia XT Executive with your computer
Follow the tips in this section when getting started with Scopia XT Control. You navigate through the
menus as you would with the XT Remote Control Unit, except using your keyboard and mouse.
For some commonly used tasks, such as sharing content during a call, there are shortcuts to performing
these tasks with Scopia XT Control. Detailed instructions are provided in those sections when they are
different from the XT Remote Control Unit.
You can still use the XT Remote Control Unit at any time (see Using the XT Remote Control Unit on
page 20 for details).
Before you begin
To access the endpoint's main menu using your keyboard and mouse, you must first perform the
following procedures:
1. Connect your computer to the Scopia XT Executive to use the Scopia XT Executive as your
computer's monitor, as described in
2. Perform the initial setup described in Performing Basic Configuration on page 29.
The last step in the quick setup wizard is installing the Scopia XT Control utility, which allows you to
use your keyboard and mouse to access and navigate the system menus, as described in Installing
Scopia XT Control on page 38.
Connecting a Computer to the Scopia XT Series on page 14.
Procedure
1.
Select the Scopia XT Control icon that appears in your taskbar:
The endpoint menus appear and you can now control it using your keyboard and mouse,
indicated by the cursor:
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Important:
When your computer is connected to Scopia XT Executive, the system menus are
automatically activated when you receive an incoming call to easily allow you accept or
reject the call.
2. For a list of basic functions using Scopia XT Control, see the following table:
Table 4: Basic functions using Scopia XT Control
Function
Select an option Press Enter. Click on the option. Press ok/menu.
Enter text Enter the characters
Go back to
previous page
Navigate endpoint
menus
Using your
keyboard
(numbers,
uppercase,
lowercase, etc.)
using your
keyboard.
Press Esc. Click on an empty area on
Press the arrows
and then Enter.
Using your mouse
- Use the XT Remote
the screen.
Select the desired options. Use the arrow keys
Using XT Remote
Control Unit
Control Unit keypad
to enter letters and
digits.
The current input
method, abc1 by
default, is displayed
in the field you are
in.
Press Back.
and then press
ok/menu.
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Function
Move windows in
layout
Switch control to
computer
Using your
keyboard
- Drag and drop the windows
Press Esc,
Backspace, or
CTRL+SHIFT+1.
Using your mouse
to the desired position.
Select the window in the
layout representing your
desktop.
Using XT Remote
Control Unit
Press and hold the
Layouts key
and select the
desired layout. For
more information,
see Changing the
Video Layout During
the Call on page
71.
When you are not in
a call, press one of
the following:
•
•
•
Delete
Back
Present
Connecting to a Scopia XT Executive Used as a Room Endpoint
About this task
If using the Scopia XT Executive as a room endpoint, you must first connect to Scopia XT Control before
using your keyboard and mouse to control the Scopia XT Executive. The icon appears, indicating
that authentication is required.
Important:
If you are using the Scopia XT Executive as a personal endpoint, authentication is only required when
connecting your computer for the first time.
Before you begin
Connect your computer as described in
Procedure
1. Enter the user code displayed in your Scopia XT Control page (see Figure 16: Entering the
user code (example) on page 28 for an example).
Connecting a Computer to the Scopia XT Series on page 14.
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Figure 16: Entering the user code (example)
2. Select Authenticate using your computer mouse.
3. You can now control the Scopia XT Executive with your keyboard and mouse by selecting
the Scopia XT Control icon in your taskbar:
For tips on getting started and using the Scopia XT Control utility, see Using the Keyboard
and Mouse to Control the Scopia XT Executive on page 24.
Switching Control Between Scopia XT Executive and Your Computer
About this task
You can use your keyboard and mouse to control both the computer and the Scopia XT Executive
menus, as described in Using the Keyboard and Mouse to Control the Scopia XT Executive on page 24.
Follow the instructions below to switch control between the Scopia XT Control and your computer when
you are not in a call.
During a videoconference, switch between the local/remote video and your computer screen by
changing the layout, as described in Changing the Video Layout During the Call on page 71.
Important:
This requires installing the Scopia XT Control utility, as described in Installing Scopia XT Control on
page 38.
By default, your computer screen is always displayed when you are not in a call. The Scopia XT Control
icon appears in your taskbar, indicating that the keyboard and mouse are being used to control your
computer:
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To switch control to the Scopia XT Executive menus, select the Scopia XT Control icon.
The Scopia XT Control icon on your taskbar becomes gray, indicating that the keyboard and mouse
are being used to control the Scopia XT Executive menus:
To switch control back to your computer, do one of the following:
•
Using your mouse, select the window in the layout displaying your desktop.
•
Using your keyboard, press Backspace, or CTRL+SHIFT+1.
•
During a call, click the window in the layout that is displaying your computer screen.
•
When you are not in a call, you can also press one of the following keys using your XT Remote
Control Unit:
–
–
–
Delete
Present
Back
Performing Basic Configuration
Before you perform basic configuration for the XT Series, your system administrator should install and
activate your XT Series (for details, see the Quick Setup Guide for Scopia XT Series, the Installation
Guide for Scopia XT Series, and Safety Instructions leaflet for Scopia XT Series.
To start using your XT Series, first define basic settings, such as the system's name, language, and
network settings. This is relevant for both new installations, and also after restoring default settings and
re-installing software.
Important:
Your system administrator might already have set these parameters for you and customized certain
features described in this guide to suit the environment of your company. If your administrator set up
PIN protection, you need the PIN number before continuing with the configuration.
You can define these settings as follows:
•
Following the quick setup procedure on the XT Series endpoint.
We recommend this method to quickly start using your XT Series, since the quick setup wizard
includes only the basic required settings.
•
Remotely defining the settings from the XT Series web interface (see
Interface on page 18).
Your administrator may define some settings remotely, such as for the network or gatekeeper (see
the Scopia XT Series Installation Guide for details). The quick setup is available from the web
interface if you have not already completed the procedure from the endpoint.
Accessing XT Series Web
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If the monitor you are using requires adjustment, you cannot remotely set the image on the
monitor; this must be done from the endpoint itself.
Navigation
•
Accessing the Quick Setup Procedure on page 30
•
Remotely Setting the System Name and Language on page 40
Accessing the Quick Setup Procedure
About this task
Access the quick setup procedure to define basic settings for your Scopia XT Series, such as the
system's name, language, and network settings. Follow the tasks of the quick setup procedure in the
order they are presented.
This is relevant for both new installations, and also after restoring default settings and re-installing
software.
You can do this procedure from the endpoint itself or from the XT Series web interface.
Before you begin
Your system administrator might already have set these parameters for you and customized certain
features described in this guide to suit the environment of your company. If your administrator set up PIN
protection, you need the PIN number before continuing with the configuration.
Procedure
1. The quick setup wizard automatically appears the first time you access the Scopia XT Series,
either by turning on the XT Codec Unit or logging in to the web interface.
If the quick setup wizard is not displayed automatically when you first turn on the XT Codec
Unit, select Configure > Quick Setup from the Main Menu.
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Figure 17: Accessing the Quick Setup
2. The quick setup wizard guides you through these basic configuration tasks:
•
Setting the System Name and Language on page 31: Define your system's name,
your country, and preferred language for the interface.
•
Adjusting the Image Position on page 33: Adjust your monitor's image if necessary.
Important:
This task is not available from the web interface. If you are configuring from the web
interface, perform this procedure from the endpoint.
•
Configuring Network Settings on page 35: Define your system's network settings to
allow you to place and receive calls.
•
Configuring Gatekeeper Settings on page 37: If your Scopia XT Series works in
conjunction with a gatekeeper, configure gatekeeper-related settings.
•
Installing Scopia XT Control on page 38: To use your keyboard and mouse to control
the Scopia XT Executive, install the Scopia XT Control utility.
Setting the System Name and Language
About this task
You can select the name of your XT Codec Unit, to be displayed on the monitors participating in the
videoconference call (for example: Hong-Kong, or 9th-Floor-Room, or NY-Office), and on the system's
titlebar.
There is also a unicode version of the system name for users who want the name displayed on the
titlebar to contain non-English characters. For more information, see Administrator Guide for Scopia XT
Series.
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You can also select the country in which the system is located and the language in which the system
menus are displayed.
After initial setup, you can modify these settings by selecting Configure > General from the Main menu,
or from the web interface as described in Remotely Setting the System Name and Language on page
40.
Before you begin
Access the quick setup wizard from the endpoint or web interface, as described in Accessing the Quick
Setup Procedure on page 30.
Procedure
1. Enter the name of the XT Series in the System Name field. This name is also used for the
SIP username and the H.323 name, which can be manually changed.
If you perform this task from the endpoint interface, use the alphanumeric keys of the XT
Remote Control Unit (for more information, see Using the XT Remote Control Unit on page
20).
Figure 18: Setting Country and Language
2. Select the required country from the Country list. If performing this task from the endpoint
interface, use the arrow keys and press ok/menu.
The system menu and the Language field automatically change to the language used in the
selected country.
3. If you want to change the language of the system menus, select Language.
If performing this task from the endpoint interface, press ok/menu to display the list of
languages. Scroll to the preferred language and press ok/menu.
4. Define whether the Scopia XT Executive will be used as a personal endpoint or a shared
endpoint in the Use as field:
•
Personal endpoint: Select if the Scopia XT Executive is assigned to a particular user,
with the Scopia XT Executive monitor being used as the main or additional computer
monitor.
Authentication for the Scopia XT Control utility is only required the first time you
connect a specific computer to the Scopia XT Executive.
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•
Room endpoint: Select if the Scopia XT Executive is shared between multiple users.
Any user can connect their laptop.
Authentication for the Scopia XT Control utility is required each time you connect a
computer to the Scopia XT Executive.
5. To adjust the image on your monitor, select Next and continue with Adjusting the Image
Position on page 33.
If performing the quick setup from the web interface, access the quick setup from the
endpoint to adjust the image. This can be done at any time.
Adjusting the Image Position
About this task
If your monitor does not center the image correctly, perform this procedure. This can be done from the
endpoint itself only.
Before you begin
This procedure is performed as part of the Quick Setup Wizard, after
Language on page 31.
Access the quick setup wizard from the endpoint, as described in Accessing the Quick Setup Procedure
on page 30.
Setting the System Name and
Procedure
1. Examine the image on the monitor to decide if you need to adjust the image position.
The triangles in the top left corner and bottom right corner must be fully visible so that the
white border of the triangle is fully visible on all sides.
If the image is centered correctly, skip this procedure and select Next.
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Figure 19: Examining the image position
2. Press 1 to align the top left corner.
Figure 20: Adjusting the image position
3. Use the arrow keys on the XT Remote Control Unit to position the image, and then press
ok/menu.
4. Press 2 to align the bottom right corner.
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5. Use the arrow keys on the XT Remote Control Unit to position the image, and then press
ok/menu.
6. To configure network settings, select Next and continue with Configuring Network Settings
on page 35.
Configuring Network Settings
About this task
This procedure describes how to set up the network settings and the IP address the system uses for
placing a call.
If you are modifying the network settings after initial setup, navigate to Configure > Network > GLAN 1
from the Main menu. For more information, see Installation Guide for Scopia XT Series.
Before you begin
This procedure is performed as part of the Quick Setup Wizard, after
page 33. Consult with your network administrator to configure these fields.
Access the quick setup wizard from the endpoint or web interface, as described in Accessing the Quick
Setup Procedure on page 30.
Adjusting the Image Position on
Procedure
1. Press ok/menu and select one of the following from the IP Address Mode list:
•
Automatic: (Default) Select this option if the system gets its IP address automatically
(using DCHP).
The IP address, Subnet mask, Gateway, and DNS fields appear as read-only. See
Table 5: Configuring IP addresses on page 36 for a description of these fields.
•
Manual: Select this option if you require a static IP address. This is required, for
example, if the XT Series is connected directly to the Internet, without any address
translation, or when other external endpoints need to dial to this endpoint as an MCU.
Enter the fields as described in Table 5: Configuring IP addresses on page 36.
To secure SIP connections using TLS certificates, your system must have a static IP
address, since the system generates the certificate request using its IP address as the
Common Name (CN). For more information, see Administrator Guide for Scopia XT
Series.
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Figure 21: Defining IP Settings
2. If you selected Manual, configure the following, as instructed by the system administrator:
Table 5: Configuring IP addresses
Field Name Description
IP address Enter the system static IP address here, used for accessing and
managing the system.
If the system retrieves its IP address automatically, this field
displays the IP address assigned to the system.
Subnet mask Enter the subnet mask associated with the IP address.
If the system retrieves its IP address automatically, this field
displays the subnet mask that has been assigned.
Gateway Enter the default gateway static IP address. The gateway is used to
route information between two subnets, for example, between the
headquarters and a partner site.
If the system gets its IP address automatically, this field displays the
gateway IP address assigned to the system.
DNS Enter the DNS server IP address. The DNS server in your network
resolves domain names in your network and translates them into IP
addresses.
If the system gets its IP address automatically, this field displays the
assigned DNS server IP address.
3. To configure your gatekeeper's settings, select Next and continue with Configuring
Gatekeeper Settings on page 37.
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Configuring Gatekeeper Settings
About this task
A gatekeeper routes audio and video H.323 calls by resolving dial strings (H.323 alias or URI) into the IP
address of an endpoint, and handles the initial connection of calls. If your Scopia XT Series works in
conjunction with a gatekeeper, configure gatekeeper-related settings as described in this procedure.
If you are modifying these settings after initial setup, navigate to Configure > Network > H.323 from the
Main menu. For more information, see Installation Guide for Scopia XT Series.
Before you begin
This procedure is performed as part of the basic configuration after Configuring Network Settings on
page 35. Consult with your network administrator to configure these fields.
Access the quick setup wizard from the endpoint or web interface, as described in Accessing the Quick
Setup Procedure on page 30.
Procedure
1. Set the Use Gatekeeper list to Yes.
Figure 22: Gatekeeper settings
2. Set the Mode list to Manual.
Important:
If the gatekeeper is configured to be automatically detected by endpoints, select
Automatic (depends on the type of gatekeeper). Consult the network administrator.
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3. Enter the IP address of the gatekeeper in the Gatekeeper IP address field.
4. Enter the H.323 number required to dial the XT Codec Unit in the E.164 field.
5. To use your keyboard and mouse to control the Scopia XT Executive, continue with Installing
Scopia XT Control on page 38.
Installing Scopia XT Control
About this task
This procedures describes how to install Scopia XT Control, a small standalone program installed in
Windows or Mac, which is used to control your Scopia XT Executive using your keyboard and mouse.
For more information, see
24.
Using the Keyboard and Mouse to Control the Scopia XT Executive on page
Important:
Scopia XT Control can only be installed from the Scopia XT Executive's web interface.
Before you begin
•
Verify that you have the following system requirements:
–
PC: Windows XP/Vista/7/8
–
Mac: OSX v10.x, up to 10.8
•
Perform the following procedures:
1. Connect your computer to the Scopia XT Executive to use the Scopia XT Executive as your
computer's monitor, as described in Connecting a Computer to the Scopia XT Series on page
14.
2. Perform the initial setup described in Performing Basic Configuration on page 29.
This procedure is performed as part of the basic configuration after Configuring Gatekeeper
Settings on page 37.
Access the quick setup wizard from the endpoint or web interface, as described in Accessing
the Quick Setup Procedure on page 30.
Important:
You can install Scopia XT Control at any time from the Scopia XT Executive's web interface.
Procedure
1. Access your computer content by selecting any area in your primary monitor.
If you are using the Scopia XT Executive as your only monitor, select Minimize in the
Configure Scopia XT Control window:
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Figure 23: Installing Scopia XT Control
2. Access the XT Series web interface, as described in Accessing XT Series Web Interface on
page 18.
3. Find XT Control in the Home page and select Create (Figure 24: Installing Scopia XT
Control for Windows on page 39).
Figure 24: Installing Scopia XT Control for Windows
A setup package for Windows/Mac is created.
4. For Mac users only:
a. Copy the setup package to a folder on your computer.
b.
Launch the application by selecting the Scopia XT Control icon.
5. For Windows users only, select and run the setup package:
The installation wizard opens.
a. Select Next.
b. Verify that Scopia XT Control is selected in the components list and select Next.
c. Select the installation folder and click Next.
d. Select or create a folder in the Start menu to place a shortcut for Scopia XT Control, and
select Install.
e. Select Finish.
Scopia XT Control automatically connects to the Scopia XT Executive.
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6. For both Windows and Mac users, enter the user code displayed in your Scopia XT Control
page (see Figure 23: Installing Scopia XT Control on page 39 for an example).
Figure 25: Entering the user code (example)
7. Select Authenticate using your computer mouse.
8. You can now control the Scopia XT Executive with your keyboard and mouse by selecting
the Scopia XT Control icon in your taskbar:
For tips on getting started and using the Scopia XT Control utility, see Using the Keyboard
and Mouse to Control the Scopia XT Executive on page 24.
Remotely Setting the System Name and Language
About this task
This procedure describes how to set the name and language of the endpoint from the web interface. You
can also do this as part of the quick setup from the endpoint itself, as described in
Name and Language on page 31.
You can also configure the endpoint to use alternate system name, such as the SIP username, on both
the titlebar and on the monitors participating in the videoconference call, as described in Administrator
Guide for Scopia XT Series.
Procedure
1. Access the name and language settings:
•
From the XT Series web interface, select Basic Settings > Preferences > General.
•
From the endpoint's main menu, select Configure > General.
Setting the System
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Figure 26: Basic Settings page
2. Enter the name of the XT Series in the System Name field.
3. Select the required language from the Language list.
4. From the web interface only, select Save.
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Chapter 3 | Starting a Videoconference
You can start a videoconference on the Scopia XT Series in several ways. This chapter outlines how to dial to other
endpoints in different modes, how to answer and end a meeting, and how to perform tasks during a videoconference,
such as sharing content or changing your layout.
To quickly dial with the settings best suited for a specific contact, we recommend setting up your phone book to
include calling preferences, along with the contact's information. For example, you can set a specific contact to audioonly, and this setting is automatically used when calling this contact.
Navigation
•
Preparing for a Videoconference on page 42
•
Dialing a Number Directly from the Endpoint on page 48
•
Dialing a Number from the XT Series Web Interface on page 49
•
Modifying the Default Call Settings on page 51
•
Answering and Ending a Video Call on page 53
•
Joining a Videoconference on page 54
Preparing for a Videoconference
This section describes how to prepare for a videoconference.
To quickly dial with the settings best suited for a specific contact, we recommend setting up your phone
book to include calling preferences, along with the contact's information. For example, you can set a
specific contact to audio-only, and this setting is automatically used when calling this contact.
Navigation
•
Tips for Participating in a Videoconference on page 42
•
Managing the Phone Book on page 43
Tips for Participating in a Videoconference
There are several general recommendations you should follow to optimize your videoconferencing
experience.
We recommend that you read this section before participating in a videoconference for the first time.
•
Use natural gestures and speak normally as in a real meeting.
•
Do not rustle paper or tap on the table.
•
Keyboard clicking can be disruptive to the videoconference, so we recommend using the mute
when listening but not actively participating.
•
If you are using the optional camera only: Zooming too close can show that your eyes are not
looking directly at the camera, in some cases. You can adjust the zoom using your scroll wheel of
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your mouse. We recommend placing the camera and adjusting the zoom so that the frame is filled
with the head and upper body of the user.
•
If you are using the optional Microphone Pod only: Mute the Microphone Pod before moving it.
•
Avoid using your cellular phones during your meeting to avoid electromagnetic interference.
Managing the Phone Book
If you are using the Scopia XT Series's local LDAP server, you can add, edit, delete, and search for
contacts, as described in this section.
For other LDAP servers, such as Scopia Management, a third-party LDAP server, or another XT Series,
the contact list is predefined and you can only search for contacts.
Contact your administrator for details about your organization's LDAP server.
Navigation
•
Adding and Modifying Contacts in the Phone Book on page 43
•
Searching for a Contact in the Phone Book on page 46
•
Deleting a Contact from the Phone Book on page 47
Adding and Modifying Contacts in the Phone Book
About this task
If you are using the Scopia XT Series's local LDAP server, you can add a new contact to the phonebook
and update your phone book with the latest changes in your contact’s information. You can do this
procedure from the endpoint itself or from the XT Series web interface.
You can perform this procedure with your XT Remote Control Unit as described below, or using your
keyboard and mouse (for more information, see Using the Keyboard and Mouse to Control the Scopia
XT Executive on page 24).
Procedure
1. Access either the Recent Calls list or the Contacts list:
•
From the endpoint's main menu, select Call to add a recent number. Select the right-
arrow next to a number from the list.
•
From the endpoint's main menu, select Contacts > Add.
•
From the XT Series web interface, select, Make your call > Basic Options > Recent
Calls to add a recent number, or select Make your call > Contacts > Add Contact.
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Figure 27: Accessing recent calls and contacts
Important:
You can also choose a contact to edit, from either the Recent Calls or Contact list.
2. Select the Plus icon next to Insert number.
Figure 28: Entering contact dialing information from the web interface
3. Enter the required information, as described in Table 6: Entering contact's basic information
on page 45.
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Page 45
Figure 29: Entering general contact information
Table 6: Entering contact's basic information
Field Name Description
Contact type Select the type from the list:
•
Person/Room: Select for a personal endpoint or
meeting room.
•
Meeting Call: Select to include this endpoint in a
predefined set of endpoints to be called together.
Last Name/ Conference Name Enter a name to identify the contact, either by last name,
or conference name.
First Name This is only relevant if the contact is a person.
Enter a first name to identify the contact.
Company (Optional) Enter the company name.
4. Enter additional information for this contact, such as the number and default call type, as
described in Table 7: Entering advanced information for a contact on page 45.
Important:
You can also manually define the Type, Call Type, and Rate each time you place a call, as
described in
Table 7: Entering advanced information for a contact
Label Define the contact's label to provide a short description of
Number Enter the number or alias, to be dialed when contacting
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Modifying the Default Call Settings on page 51.
Field Name Description
the contact, for example: home, office or virtual room.
this endpoint.
Page 46
Field Name Description
Type If necessary, select the protocol to use when calling this
personal endpoint or meeting room:
•
•
•
Call Type Select whether the call is Audio-Video or Audio-Only.
Rate Select the default call rate to be used when calling this
contact. Otherwise, the maximum available bandwidth is
used.
5. From the web interface only, select Save.
Searching for a Contact in the Phone Book
H.323: Select for H.323 endpoints, such as other XT
Series endpoints, or when joining a videoconference
hosted by a Scopia Elite MCU.
SIP: Select for SIP endpoints, such as when calling
Microsoft Lync clients.
ISDN: If enabled, select to call ISDN endpoints.
About this task
You can search by first or last name, or you can display all contacts. You can do this procedure from the
endpoint itself or from the XT Series web interface.
You can perform this procedure with your XT Remote Control Unit as described below, or using your
keyboard and mouse (for more information, see Using the Keyboard and Mouse to Control the Scopia
XT Executive on page 24).
Procedure
1. Access the Contact list as follows:
•
From the endpoint's main menu, select Contacts.
•
From the XT Series web interface, select Make your call > Basic Options >
Contacts.
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Figure 30: Searching for a contact from the web interface
2.
Enter the name or surname of the contact you want to find in the Search field, or scroll
through the list to find a contact.
3.
Select the Search icon.
Deleting a Contact from the Phone Book
About this task
If you are using the Scopia XT Series's local LDAP server, you can remove unused contacts from your
phone book. You can do this procedure from the endpoint itself or from the XT Series web interface.
You can perform this procedure with your XT Remote Control Unit as described below, or using your
keyboard and mouse (for more information, see Using the Keyboard and Mouse to Control the Scopia
XT Executive on page 24).
Procedure
1. Access the Contacts list as follows:
•
From the endpoint's main menu, select Contacts.
•
From the XT Series web interface, select Make your call > Contacts.
Figure 31: The Contacts page
2. Search for the contact (Searching for a Contact in the Phone Book on page 46) and delete it
as follows:
•
From the endpoint, select the right-arrow next to the contact and Delete Contact.
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•
From the web interface, select Delete.
3. Select Yes to confirm.
Dialing a Number Directly from the Endpoint
About this task
This section describes how to dial a number from the endpoint itself. This is the most common way to
place calls. Alternatively, you can dial a number remotely from the XT Series web interface (see Dialing
a Number from the XT Series Web Interface on page 49).
If your system administrator enabled encryption in your system and your call is secured, an icon showing
a padlock appears on your display. For more information, see Administrator Guide for Scopia XT
Series.
Important:
Using encryption is subject to local regulation. In some countries it is restricted or limited for usage.
For more information, consult your local reseller.
From your endpoint, you can dial a number in the following ways:
•
Dialing a number using the XT Remote Control Unit
•
Dialing a contact in the phone book (to add a contact to the phone book, see
Contacts in the Phone Book on page 43)
•
Dialing a number from the recent calls list
The system stores a list of recent calls, and displays these icons appear next to a contact number or
name:
•
— Received call
•
— Dialed call
•
— Missed call
Adding and Modifying
Important:
Your organization may also have implemented a dial plan, which defines various dial prefixes to
determine the characteristics of a call. For example, you may be able to dial 8 before the
videoconference number for a lower bandwidth call, or 6 for an audio-only call. For more information
on the dial plan in your organization, contact your system administrator.
You can perform this procedure with your XT Remote Control Unit as described below, or using your
keyboard and mouse (for more information, see Using the Keyboard and Mouse to Control the Scopia
XT Executive on page 24).
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Select the number to call in one of the following ways:
•
Dial the number using the numeric keys on the XT Remote Control Unit, and press , or select
Call and press ok/menu.
•
Dial a contact or recent call from the endpoint's main menu:
–
Dial a contact in the phone book by selecting Contacts, and enter the name of the contact.
Using the XT Remote Control Unit, press , or select Call and press ok/menu.
–
Dial a number from the list of recent calls by selecting Call.
Using the XT Remote Control Unit, press , or select Call and press ok/menu.
Important:
To modify advanced calling options, such as the call rate, see
Settings on page 51.
Figure 32: Dialing a number from the endpoint
Modifying the Default Call
Dialing a Number from the XT Series Web Interface
About this task
This procedure describes how to dial a number remotely, from the XT Series web interface. This can be
useful, for example, when you are moderating a call remotely.
You can also do this from the endpoint interface (see
page 48).
If your system administrator enabled encryption in your system and your call is secured, an icon showing
a padlock appears on your display. For more information, see Administrator Guide for Scopia XT
Series.
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Dialing a Number Directly from the Endpoint on
Page 50
Important:
Using encryption is subject to local regulation. In some countries it is restricted or limited for usage.
For more information, consult your local reseller.
The system stores a list of recent calls, and displays these icons appear next to a contact number or
name:
•
— Received call
•
— Dialed call
•
— Missed call
Important:
Your organization may also have implemented a dial plan, which defines various dial prefixes to
determine the characteristics of a call. For example, you may be able to dial 8 before the
videoconference number for a lower bandwidth call, or 6 for an audio-only call. For more information
on the dial plan in your organization, contact your system administrator.
Procedure
1. Access the XT Series web interface, as described in Accessing XT Series Web Interface on
page 18.
2. Select the number to call from XT Series web interface (see Figure 33: Dialing from the web
interface on page 51):
Important:
To modify advanced calling options, such as the call rate, see
Settings on page 51.
•
Dial a new number by selecting Make your call > Basic Options > Direct Call. Enter
the number and select Call.
•
Dial a number from the list of recent calls by selecting Make your call > Recent calls.
Choose the number and select Call.
•
Dial a contact in the phone book by selecting Make your call > Basic Options >
Contacts. Choose the contact and select Call.
Modifying the Default Call
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Figure 33: Dialing from the web interface
Modifying the Default Call Settings
About this task
When dialing a number or contact, you can change the default call settings, if necessary. For example,
you can set the call as audio only to conserve bandwidth.
You can also modify contacts in your phone book to always use these customized settings, as described
in
Adding and Modifying Contacts in the Phone Book on page 43.
Procedure
1. Access the Advanced Calling Options menu, as follows:
•
From the endpoint, choose the number you are calling and select (for details about
selecting the number to dial, see Dialing a Number Directly from the Endpoint on page
48).
•
From the web interface, select Advanced Calling Options > Direct call.
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If you are dialing from the Contacts, Recent Calls, or Direct Call page, select Edit
next to the number you are calling (for more information about navigating to these
pages, see Dialing a Number from the XT Series Web Interface on page 49).
Figure 34: Changing advanced call settings
2. Modify the call settings as described below.
From the endpoint interface, select options using arrow keys on XT Remote Control Unit and
confirm with the ok/menu key .
You can perform this procedure with your XT Remote Control Unit as described below, or
using your keyboard and mouse (for more information, see Using the Keyboard and Mouse
to Control the Scopia XT Executive on page 24).
Table 8: Advanced Calling Settings
Field Name Description
Call protocol If necessary, select the protocol to use when calling this
personal endpoint or meeting room:
•
H.323: Select for H.323 endpoints, such as other XT
Series endpoints, or when joining a videoconference
hosted by a Scopia Elite MCU.
•
SIP: Select for SIP endpoints, such as when calling
Microsoft Lync clients.
•
ISDN: If enabled, select to call ISDN endpoints.
Call rate By default, the system uses either the maximum available
bandwidth or the rate you specified as the default call rate for
this contact (for details, see Adding and Modifying Contacts
in the Phone Book on page 43).
Call type Select whether the call is Audio-Video or Audio-Only.
3. Dial the number, as follows:
•
Using the XT Remote Control Unit, press , or select Call and press ok/menu.
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•
Using your computer's mouse, select Call (requires Scopia XT Control, as described in
Using the Keyboard and Mouse to Control the Scopia XT Executive on page 24).
•
From the web interface, select Call.
Answering and Ending a Video Call
You can answer calls manually or set the system to answering the call automatically:
•
If you set your system to automatic answering, the endpoint answers after the predefined number
of rings (see Setting Call Answering Preferences on page 90 for details).
•
If you set your system to manual answering, you can either accept or reject the incoming call.
When there is an incoming call, the system displays a window with these options (Figure
35: Answering a video call on page 53):
Figure 35: Answering a video call
Important:
When your computer is connected to Scopia XT Executive, the system menus are automatically
activated when you receive an incoming call to easily allow you accept or reject the call.
You can perform this procedure with your XT Remote Control Unit as described below, or using your
keyboard and mouse (for more information, see
XT Executive on page 24).
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Using the Keyboard and Mouse to Control the Scopia
Page 54
Table 9: Accepting and rejecting calls using XT Remote Control Unit
Action Description Using XT Remote Control Unit
Accept Select to answer the call.
Reject Select to reject the call. Press the right arrow key and
Do not disturb Select to reject the call and set the
system to automatically reject all
future incoming calls without prompt.
For more information, see Enabling
Do Not Disturb to Block All Incoming
Calls on page 93.
Disconnect the call by pressing Disconnect on the XT Remote Control Unit. If your system is set to
Confirm disconnection, select ok/menu to confirm (see Confirming Call Disconnections on page 92
for details).
If your system administrator defined a time limit for videoconferences, a message appears when the limit
is reached, and you can select one of the following:
Press or ok/menu.
ok/menu.
Press the right arrow key twice
and ok/menu.
Figure 36: Meeting Duration Alert
•
End Meeting to immediately end the call
•
Do Not Limit to remove the time limit
•
Snooze to postpone the reminder and extend the meeting for another hour
If your system administrator enabled encryption in your system and your call is secured, an icon showing
a padlock appears on your display. For more information, see Administrator Guide for Scopia XT
Series.
Important:
Using encryption is subject to local regulation. In some countries it is restricted or limited for usage.
For more information, consult your local reseller.
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Joining a Videoconference
About this task
To join a videoconference, dial the number of the XT Series hosting the videoconference, or the meeting
ID of the videoconference which was given by the meeting's host. For more information, see Dialing a
Number Directly from the Endpoint on page 48 or Dialing a Number from the XT Series Web Interface
on page 49.
If your system administrator enabled encryption in your system and your call is secured, an icon showing
a padlock
Series.
Important:
Using encryption is subject to local regulation. In some countries it is restricted or limited for usage.
For more information, consult your local reseller.
appears on your display. For more information, see Administrator Guide for Scopia XT
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Chapter 4 | During Your Videoconference
This chapter describes the different actions available during your videoconference, such as recording the
videoconference or sharing content with other participants:
Navigation
•
Recording a Videoconference on page 56
•
Controlling your Video and Audio on page 62
•
About Video Layouts on page 69
•
Sharing Content on page 73
•
Saving Content from the Videoconference on page 75
Recording a Videoconference
This section describes how to record videoconferences. You can define the recording settings, such as
the recording bitrate to determine the recording's file size, and how to view recordings from the XT
Series web interface.
Navigation
•
Setting Your Recording Preferences on page 56
•
Starting a Recording on page 58
•
Viewing a Recording from the Web Interface on page 61
Setting Your Recording Preferences
About this task
You can record videoconferences and store them to a connected USB storage device. This procedure
describes how to configure your recording preferences, such as the video resolution and bitrate. This is
useful, for example, to increase the time available for recording on your USB storage device. You can do
this procedure from the endpoint itself or from the XT Series web interface.
This may require a license, depending on your model. For more information, see Installation Guide for
Scopia XT Series.
You can play the recordings using any standard media player. The system saves the file as an MP4, and
records the video in H.264 format and audio in AAC-LC format.
You cannot record videoconferences when encryption is enabled. For more information, see
Administrator Guide for Scopia XT Series or contact your administrator. When recording a
videoconference on a system with an embedded MCU, you can include up to 4 remote endpoints. The
Scopia XT Series SMB Edition edition can include up to 4 remote endpoints.
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Procedure
1. Access the recording settings:
•
From the XT Series web interface, select Basic Settings > Recording > General.
•
From the endpoint's main menu, select Configure > Recording.
Figure 37: Setting your recording preferences
2. Define the following recording settings:
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Table 10: Configuring recording settings
Field Description
Resolution Select the video resolution to use for recording from the list. The frame rate is
limited to 25 frames per second. For the best quality, we recommend using the
default video resolution, 1080p.
You can lower the video resolution during a recording if the media player or
device used to view recordings does not support all video resolutions.
When you change the resolution, the system automatically selects the optimal
bitrate for this resolution.
Bit rate Select the recording bitrate to determine the file size of the recording. To use
less space on your USB storage device for recordings, select a lower bitrate.
For the best results, use the default value for your chosen resolution.
Bitrate measures the speed of data flow, measured in kbps. Higher video
resolutions require higher bitrates to ensure the video is constantly updated,
thereby maintaining smooth motion. If you lower the bitrate, you lower the
quality of the video. In some cases, you can select a lower bitrate without
noticing a significant drop in video quality; for example during a presentation or
when a lecturer is speaking and there is very little motion. In video recordings,
the bitrate determines the file size for each minute of recording.
To estimate the space you need for the recording, see Table 11: Typical file
sizes based on the bitrate on page 58. You can see how much recording
time is available on your USB storage device when you access the Recording menu (for details, see Starting a Recording on page 58).
Audio Alert Select Yes to enable an audio message alert at the beginning of the
videoconference, indicating to all participants that the meeting is being
recorded.
This alert is also sent to late participants.
Table 11: Typical file sizes based on the bitrate
Bitrate
File size for 1 minute
recording
File size for 30
minute recording
File size for 1 hour
recording
6144K 45 MB 1,350 MB 2,700 MB
4096K 30 MB 900 MB 1,800 MB
2048K 15 MB 450 MB 900 MB
1024 7.5 MB 225 MB 450 MB
512 3.75 MB 112.5 MB 225 MB
384 3 MB 85 MB 169 MB
3. From the web interface only, select Save.
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Starting a Recording
About this task
You can record videoconferences and store them to a connected USB storage device. This section
describes how to start, pause, and stop a recording during a videoconference. This may require a
license, depending on your model. For more information, see Installation Guide for Scopia XT Series.
You can do this procedure from the endpoint itself or from the XT Series web interface.
You can perform this procedure with your XT Remote Control Unit as described below, or using your
keyboard and mouse (for more information, see Using the Keyboard and Mouse to Control the Scopia
XT Executive on page 24).
You can play the recordings using any standard media player. The system saves the file as an MP4, and
records the video in H.264 format and audio in AAC-LC format.
You cannot record videoconferences when encryption is enabled. For more information, see
Administrator Guide for Scopia XT Series or contact your administrator. When recording a
videoconference on a system with an embedded MCU, you can include up to 4 remote endpoints. The
Scopia XT Series SMB Edition edition can include up to 4 remote endpoints.
You cannot (at present) record to a network disk, or to Scopia Desktop's Recording Server. This is
planned for future versions.
Before you begin
•
Insert a USB storage device (either an external hard drive or a USB key) into the lower USB port of
the XT Series:
Figure 38: Connecting a USB drive to the XT Series
You cannot start the recording before connecting a USB storage device.
•
(Optional) Customize your recording settings, such as video resolution, as described in Setting
Your Recording Preferences on page 56. For example, to increase the recording time allowed,
lower the recording bitrate.
You can see how much recording time is available on your USB storage device when you access
the Recording menu as described in the procedure below.
Procedure
1. Access the Recording menu as follows:
•
From the XT Series web interface, select More Actions > Recording.
•
From the endpoint's main menu, select Recording.
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During a videoconference, press ok/menu on the XT Remote Control Unit, and select
Meeting Options > Recording.
The Recording menu appears, indicating the amount of time you can record based on the
available space on your USB storage device.
Figure 39: Starting a recording
2. Start your recording by selecting Start from the menu on the left.
The recording icon appears at the top of the endpoint interface, next to the remaining time
available for the recording. In the web interface, the remaining time appears at the bottom of
the recording page (Figure 42: Viewing a Recording from the Web Interface on page 62).
Figure 40: Recording icon and time remaining on this USB drive
3. To pause the recording during a videoconference, select Pause from the Recording menu.
4. To stop the recording during a videoconference, select Stop from the Recording menu.
If you started the recording at any time after the videoconference started, the recording
automatically stops when the videoconference ends. Otherwise, stop the recording by
selecting Stop.
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Figure 41: Stopping a recording
5. To view your recorded videoconferences, see Viewing a Recording from the Web Interface
on page 61.
Viewing a Recording from the Web Interface
About this task
This procedure describes how to view the recordings from the XT Series web interface. You can record
videoconferences and store them to a connected USB storage device. This may require a license,
depending on your model. For more information, see Installation Guide for Scopia XT Series.
Alternatively, you can also view the recordings from the USB storage device itself. The file is saved as
<endpoint ID><name of endpoint><date><time>.MP4, for example
0011D_XT_2013_05_01_10_30.MP4.
For more information on how to record a videoconference, see Starting a Recording on page 58.
You can play the recordings using any standard media player. The system saves the file as an MP4, and
records the video in H.264 format and audio in AAC-LC format.
Before you begin
Verify that you have one of the following Internet Browsers installed, required to view the recording:
•
Google Chrome version 11 or later
•
Apple Safari version 5 or later
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Procedure
1. Access the XT Series web interface, as described in Accessing XT Series Web Interface on
page 18.
2. Select More Actions > Recording.
Figure 42: Viewing a Recording from the Web Interface
3. Find the recording from the list and select either Play or Download.
The file is saved as <endpoint ID><name of endpoint><date><time>.MP4.
Controlling your Video and Audio
This chapter details the configurations you can make on your Scopia XT Series to control the way the
video is displayed, to control the audio output and input.
Navigation
•
Blocking Video From the Scopia XT Series on page 62
•
Moving the Camera's Position on page 63
•
Adjusting the Volume on page 65
•
Muting the Microphone on page 67
•
Connecting Headphones to the Scopia XT Executive on page 68
Blocking Video From the Scopia XT Series
About this task
During a call, you can block and unblock your local video and replace it with a system-generated image.
If you are hosting a videoconference with your embedded MCU, you have the additional option of hiding
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your video from the videoconference layout, as described in Hiding your Video and Audio from the
Videoconference on page 80.
You can perform this procedure with your XT Remote Control Unit as described below, or using your
keyboard and mouse (for more information, see Using the Keyboard and Mouse to Control the Scopia
XT Executive on page 24).
Alternatively, you can also configure your XT Series to block video input from your local endpoint by
default at the start of each call. For more information, see Blocking Video Input by Default on page 95.
Procedure
Block your video during a videoconference as follows:
•
Press and hold the Mute key on the XT Remote Control Unit.
•
Press ok/menu to access the In-call menu, and select Privacy Options > Privacy:
Figure 43: In-call menu
The LED on the Scopia XT Executive's embedded camera turns off to indicate that video
from this camera is blocked. The system sends a pre-defined image to the remote endpoint,
indicated by the icon on your display.
Moving the Camera's Position
About this task
This procedure describes how to position your optional camera's angle and zoom, to include all people
present in the room in the video. You can do this procedure from the endpoint itself or from the XT
Series web interface.
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By default, the system stores the last camera position and retrieves this position the next time the
camera is switched on. You can store multiple camera positions for future use, as described in
Administrator Guide for Scopia XT Series.
Before you begin
Configure your camera settings, as described in Installation Guide for Scopia XT Series.
Procedure
1. Access the camera control menu as follows:
•
From the XT Series web interface, select More Actions > Cameras Control.
•
From the endpoint's main menu, select Control Camera and press ok/menu.
During a videoconference, press ok/menu to access the videoconference menu
(
Figure 44: Controlling your camera on page 64), and then select Control Camera.
You can now move the camera that you configured to be the default. For details on setting
your default camera, see Installation Guide for Scopia XT Series.
Figure 44: Controlling your camera
2. To move a camera other than the default camera, first select it:
•
From the endpoint's main menu, press ok/menu and select Video Source. Press
ok/menu repeatedly to switch between cameras.
•
From the XT Series web interface, select the camera type icon next to Cameras to
switch between different cameras.
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3. Move the camera position using the arrow and zoom icons on the XT Remote Control Unit or
the web interface to get the desired angle.
To move the position of the Scopia XT Executive's built-in camera, first zoom in slightly. You
cannot move the camera if the image has not been zoomed.
Adjusting the Volume
About this task
Press + or - on the XT Remote Control Unit to adjust the sound you hear when receiving a call and
during a videoconference. If you are using Scopia XT Control, you can also right-click an empty area of
the main menu or call page and adjust the volume slider:
Figure 45: Switching between cameras
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Figure 46: Changing the volume during a call
To change the default speaker volume, perform the procedure in this section. You can do this procedure
from the endpoint itself or from the XT Series web interface.
You can perform this procedure with your XT Remote Control Unit as described below, or using your
keyboard and mouse (for more information, see Using the Keyboard and Mouse to Control the Scopia
XT Executive on page 24).
Procedure
1. Access the volume settings, as follows:
•
From the endpoint's main menu, select Configure > Calling from the Main menu.
•
From the XT Series web interface, select Basic Settings > Call-Answer mode >
General.
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2. Drag the Volume slider to set the value.
3. From the web interface only, select Save.
Muting the Microphone
You can mute the microphone (embedded in the camera)or the optional Microphone Pod in your room if
you do not want participants at the remote site to hear you by doing one of the following:
•
Press the Mute key on the XT Remote Control Unit to mute the embedded microphone or press
the Mute button on the optional Microphone Pod.
•
Press ok/menu to access the In-call menu and select Mute Myself:
Figure 47: Call-Answer settings
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Figure 48: In-Call menu
The LED on the Scopia XT Executive's camera starts blinking to indicate that the embedded microphone
is muted during a call, and the icon appears on the display.
To unmute, repeat the procedure described above. The
icon disappears from the display.
Important:
The
icon shows that the remote endpoint's microphone is muted.
Connecting Headphones to the Scopia XT Executive
About this task
By default, audio output from your computer is heard on the monitor's speakers. For privacy, you can
connect headphones to the Scopia XT Executive as described below.
During a call, you hear the audio output on your headphones and remote participants hear the audio
input from either the Scopia XT Executive's built-in microphone or the Microphone Pod, depending on
the microphone you are using (see Installation Guide for Scopia XT Series for more information).
When you share content from your computer, remote participants also hear the PC audio if the
computer's audio output is connected (see
14).
Procedure
Connecting a Computer to the Scopia XT Series on page
Connect your headphones to the headphone port on the back of the Scopia XT Executive
monitor:
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Figure 49: Connecting Headphones to the Scopia XT Executive
About Video Layouts
A video layout is the arrangement of participant images as they appear on the monitor in a
videoconference. If the meeting includes a presentation, a layout can also refer to the arrangement of
the presentation image together with the meeting participants.
You can change the video layouts on your XT Series during a call to optimize your videoconferencing
experience, as described in Changing the Video Layout During the Call on page 71.
Navigation
•
Selecting your Video Layout on page 69
•
Changing the Video Layout During the Call on page 71
Selecting your Video Layout
About this task
A video layout is the arrangement of participant images as they appear on the monitor in a
videoconference. If the meeting includes a presentation, a layout can also refer to the arrangement of
the presentation image together with the meeting participants.
You see the video layout and hear the audio on the monitor, even when a computer is connected.
In a call, the monitor can split the screen to show both the participants' video (local and remote) and
presentation (local or remote) in different windows, with the system menus displayed transparently:
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Figure 50: Available video and content (example)
When you are not in a call and your computer is connected, the monitor automatically displays the
computer content.
You can arrange the monitor layout and content in the following views (see Figure 51: Showing the
monitor in Pip, PaP, and PoP views on page 71):
•
PiP
The PiP (Picture In Picture) view shows a video image in the main screen, with an additional
smaller image overlapping in the corner. Typically, a remote presentation is displayed in the main
part of the screen, and the remote video is in the small image. If the remote endpoint does not
show any content, the display shows your computer screen in the main part of the screen, and the
remote video in the small image.
•
PaP
The PaP (Picture and Picture) view shows two images of the same size, presented side by side.
•
PoP
The PoP (Picture out Picture) view shows up to three images of different size, presented side by
side. The image on the left is larger, with two smaller images on the right.
•
Fullscreen
The full screen view shows one video image. Typically, it displays the remote presentation, or, if
there is no presentation, it displays your computer screen.
•
My Computer/Far Content
If a remote endpoint is sharing a presentation with you, you can choose to view either your
computer content or the remote presentation in any of the video layout options above. You cannot
view both at the same time.
This option is only relevant if you are using Scopia XT Control.
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Figure 51: Showing the monitor in Pip, PaP, and PoP views
To change the layouts, see Changing the Video Layout During the Call on page 71.
Changing the Video Layout During the Call
About this task
A video layout is the arrangement of participant images as they appear on the monitor in a
videoconference. If the meeting includes a presentation, a layout can also refer to the arrangement of
the presentation image together with the meeting participants.
During the call, you can change your monitor’s current layout to the options described in Table 12: Video
layout options on page 71. To change the video layout for all participants when you are hosting a
videoconference from a Scopia XT Series MCU Edition, see Changing the Video Layout from the Scopia
XT Series MCU Edition on page 80.
For more information about video layouts in point-to-point calls, see About Video Layouts on page 69.
You can change the layout in one of the following ways:
•
Press the Layouts key on the XT Remote Control Unit repeatedly to switch between the full
screen, PoP, PaP, and PiP video layouts, described in Table 12: Video layout options on page
71.
Table 12: Video layout options
Layout Description
Fullscreen
PoP
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The full screen view shows one video image. Typically, it displays
the remote presentation, or, if there is no presentation, it displays
your computer screen.
The PoP (Picture out Picture) view shows up to three images of
different size, presented side by side. The image on the left is
larger, with two smaller images on the right.
Page 72
PaP
Layout Description
The PaP (Picture and Picture) view shows two images of the same
size, presented side by side.
PiP
The PiP (Picture In Picture) view shows a video image in the main
screen, with an additional smaller image overlapping in the corner.
Typically, a remote presentation is displayed in the main part of the
screen, and the remote video is in the small image. If the remote
endpoint does not show any content, the display shows your
computer screen in the main part of the screen, and the remote
video in the small image.
•
If you are using Scopia XT Control, drag and drop the videos to arrange the layout (refer to Table
12: Video layout options on page 71 for layout descriptions).
Alternatively, right-click an empty area of the main menu or call page and select the desired layout
from the popup window:
Figure 52: Changing the video layout during a call
If a remote endpoint is sharing a presentation with you, you can choose to view either your local
PC or the remote presentation by selecting My Computer/ Far Content , or by pressing
near/far on the XT Remote Control Unit. You cannot view both your PC and the remote
presentation at the same time.
•
Access the In-call menu by pressing ok/menu on the XT Remote Control Unit or double-clicking
your mouse in any area of the video, and then select Layouts.
Alternatively, press and hold the Layouts key (refer to Table 12: Video layout options on page
71 for layout descriptions).
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Figure 53: In-Call menu
Use the arrows to browse through the layouts (Figure 54: Available video layouts in a call on page
73), and select the desired layout.
The In-call menu automatically disappears from the display after a few seconds in a call. To bring
back the In-call menu, press ok/menu on the XT Remote Control Unit.
Figure 54: Available video layouts in a call
Sharing Content
This section details how to share a presentation or any other file from a PC.
Whether your Scopia XT Executive is used as your computer's monitor or as a standalone endpoint, you
can share your PC content with remote participants.
Your computer content is private, and is never shared automatically with other participants.
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Sharing Content during a Call
About this task
Once a call has been established, you can share your computer screen with the remote endpoint.
Your computer content is private, and is never shared automatically with other participants.
If the remote endpoint can receive presentation in addition to live video, the XT Codec Unit sends both
live video and presentation without switching to DVI mode. Otherwise, the XT Codec Unit can send only
one video stream. The XT Codec Unit sends the presentation in place of live video and switches
automatically to DVI mode. When the presentation ends, the XT Codec Unit switches back automatically
to the live camera.
By default, the total available bandwidth is evenly divided between live video and presentation. In most
cases it ensures the best content sharing experience. If necessary, your system can change the
bandwidth dedicated to live video and presentation to suite your network requirements.
You can arrange how the presentation, remote video, and local video are displayed in your layout, as
described in Selecting your Video Layout on page 69 and Changing the Video Layout During the Call on
page 71.
Important:
If your computer's audio output is connected to the audio input on the XT Codec Unit, it is also shared
with other participants in the call.
Before you begin
Before sharing content, proceed as follows:
•
Configure your computer to the resolution and refresh rates supported by the system. See
Selecting the Computer Display Resolution on page 16 for detailed information.
•
Connect your computer to the DVI-I connector of the XT Codec Unit, as described in Connecting a
Computer to the Scopia XT Series on page 14.
For full integration between your computer and Scopia XT Executive, use the endpoint as your
computer's monitor and enable your keyboard and mouse to control the system menus (for details,
see Using the Keyboard and Mouse to Control the Scopia XT Executive on page 24).
Procedure
1. During the call, start sharing the presentation in one of the following ways:
•
Press the Present key on the XT Remote Control Unit.
•
Select Present from the In-call menu. Access the call menu by double-clicking an
empty area of the Scopia XT Executive menu (using Scopia XT Control) or pressing
OK on the XT Remote Control Unit:
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Figure 55: In-call menu
The icon appears on the bottom-right corner of the Scopia XT Executive menu,
indicating that your computer content is being shared. You can move it anywhere on the
screen by dragging it.
If the system menus are not visible, the
whether the computer and mouse functions are currently controlling the computer or the
Scopia XT Executive (for details, see Switching Control Between Scopia XT Executive and
Your Computer on page 28).
2. Repeat the previous step to stop sharing the presentation.
or icon appears in the taskbar, depending on
Saving Content from the Videoconference
About this task
During a videoconference, you can save the following content from the Scopia XT Executive to access
on your computer:
•
Presentation screen shots
•
Screen shots of local/remote video
If you have Microsoft Office PowerPoint and Microsoft Windows, a presentation is automatically
generated by collecting all screen shots you took during the videoconference.
Important:
Any snapshots taken are not authorized by the manufacturer and are made at the sole responsibility
and liability of the photographer.
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Before you begin
Install the Scopia XT Control utility, as described in Installing Scopia XT Control on page 38. For more
information about the Scopia XT Control utility, see Using the Keyboard and Mouse to Control the
Scopia XT Executive on page 24.
Procedure
1. During the videoconference, right-click an empty area of the main menu or In-call menu and
select Snapshot.
Figure 56: Taking a screen shot
The content from the larger window in the layout is copied as an image to the computer's
clipboard. If both windows are the same size, the content from the left-hand window is taken.
Important:
A watermark is automatically added to the generated image.
2. If your computer is running Microsoft Windows and you have Microsoft PowerPoint installed,
view the generated presentation as follows:
a. Access your computer screen by clicking the window in the layout that is displaying your
computer screen. Alternatively, press Backspace, or CTRL+SHIFT+1 on your keyboard.
b.
Right-click the
Open Presentation.
Scopia XT Control icon that appears in your taskbar, and select
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Figure 57: Opening the generated presentation
3. If you do not have both Microsoft Windows and Microsoft PowerPoint installed, save each
screen shot from the computer after creating each snapshot:
a. Access your computer screen by clicking the window in the layout that is displaying your
computer screen. Alternatively, press Backspace, or CTRL+SHIFT+1 on your keyboard.
b. Open an image editor and paste the image from the clipboard.
c. Save the image to your computer.
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Chapter 5 | Hosting Videoconferences with
the Built-in MCU
More than a room system, some models of the Scopia XT Series also include an embedded MCU, which enables
you to host videoconferences of more than two participants locally, without the use of an external MCU (see Table
13: Hosting videoconferences with your Scopia XT Series on page 78).
This functionality is only enabled when you purchase the optional MCU license, allowing you to locally host a
videoconference of up to four or nine participants, depending on your license. See the Scopia XT Series
Administrator Guide for more information about the embedded MCU and licenses.
The following Scopia XT Series models are capable of locally hosting a videoconference:
Table 13: Hosting videoconferences with your Scopia XT Series
Scopia XT Series Model Can host videoconferences (license required)
Scopia XT5000 Series Yes
Scopia XT1200 Yes
Scopia XT Executive Yes
Scopia XT4000 Series No
Navigation
•
Starting a Locally Hosted Videoconference on page 78
•
Hiding your Video and Audio from the Videoconference on page 80
•
Changing the Video Layout from the Scopia XT Series MCU Edition on page 80
•
Moderating a Hosted Videoconference on page 83
•
Moderating a Videoconference Hosted by Another Scopia XT Series on page 85
•
Ending a Videoconference on page 87
Starting a Locally Hosted Videoconference
About this task
To locally host a videoconference with more than two participants, using the built-in MCU, you call one
person and then add participants one by one.
You can perform this procedure with your XT Remote Control Unit as described below, or using your
keyboard and mouse (for more information, see Using the Keyboard and Mouse to Control the Scopia
XT Executive on page 24).
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To enable this option, you must purchase the optional MCU (Multi Conference Unit) license. Depending
on your license, you can host a videoconference of up to four or nine participants. For details, see
Installation Guide for Scopia XT Series.
Alternatively, you can integrate an external MCU, which provides additional capabilities. For more
information on alternative network topologies, see the Administrator Guide for Scopia XT Series or
contact your system administrator.
If your system administrator enabled encryption in your system and your call is secured, an icon showing
a padlock appears on your display. For more information, see Administrator Guide for Scopia XT
Series.
Important:
Using encryption is subject to local regulation. In some countries it is restricted or limited for usage.
For more information, consult your local reseller.
Procedure
1. Call the first participant (see Dialing a Number Directly from the Endpoint on page 48 or
Dialing a Number from the XT Series Web Interface on page 49).
Important:
Your organization may also have implemented a dial plan, which defines various dial
prefixes to determine the characteristics of a call. For example, you may be able to dial 8
before the videoconference number for a lower bandwidth call, or 6 for an audio-only call.
For more information on the dial plan in your organization, contact your system
administrator.
2. You can add participants in one of several ways:
•
Call the next participant by pressing on the XT Remote Control Unit.
•
Answer an incoming call from a participant dialing in to the meeting.
•
Press ok/menu on your XT Remote Control Unit to access the videoconference menu,
and select Participants > Invite a new participant. Enter the participant's number, or
select a contact from your phone book, and press ok/menu.
Figure 58: Inviting a participant
•
From the web interface, call the next participant as described in Dialing a Number from
the XT Series Web Interface on page 49.
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3. Repeat steps according to the number of participants allowed in your system.
4. Continue with:
a. To choose the video layout, see Changing the Video Layout from the Scopia XT Series
MCU Edition on page 80.
b. To manage the videoconference, see Moderating a Hosted Videoconference on page
83.
Hiding your Video and Audio from the Videoconference
About this task
If you are hosting a videoconference with your embedded MCU, you can hide your video and audio from
the videoconference. Your video does not appear in the layout, and other participants cannot hear your
audio.
You can perform this procedure with your XT Remote Control Unit as described below, or using your
keyboard and mouse (for more information, see
XT Executive on page 24).
Using the Keyboard and Mouse to Control the Scopia
Alternatively, you can block your local video and replace it with a system-generated image, if you still
want your video to appear in the layout and other participants to hear your audio. For details, see
Blocking Video From the Scopia XT Series on page 62.
Procedure
Press ok/menu on the XT Remote Control Unit to access the main menu, and select
Meeting Options > Hide Myself.
Figure 59: Hiding your Video and Audio from the Videoconference
Other participants cannot see your video in the layout and cannot hear you.
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Changing the Video Layout from the Scopia XT Series MCU
Edition
About this task
A video layout is the arrangement of participant images as they appear on the monitor in a
videoconference. If the meeting includes a presentation, a layout can also refer to the arrangement of
the presentation image together with the meeting participants.
By default, the embedded MCU chooses the best video layout dynamically, based on the number of
participants in the call.
The moderator of the videoconference can change the layout for the videoconference. The change
affects all participants in the call. For more information about moderating videoconferences,
seeModerating a Hosted Videoconference on page 83 and Moderating a Videoconference Hosted by
Another Scopia XT Series on page 85.
You can perform this procedure with your XT Remote Control Unit as described below, or using your
keyboard and mouse (for more information, see Using the Keyboard and Mouse to Control the Scopia
XT Executive on page 24).
The Scopia XT Series has a number of available video layouts depending on your model, named by the
number of participants they show simultaneously: full screen, Continuous Presence (CP) 2, CP3, CP4,
CP5, CP6, CP7, CP8, and CP9.
Important:
The Scopia XT Executive can host up to 4 participants.
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Figure 60: Examples of video layouts for hosted videoconferences with 2,3, or 4 participants
Important:
The embedded MCU sends the same video layout to all the participants.
Before you begin
If you are not hosting this videoconference, you must first become a moderator of this videoconference,
as described in
Moderating a Videoconference Hosted by Another Scopia XT Series on page 85.
Procedure
1. While in a videoconference:
•
From the endpoint interface, press ok/menu on the XT Remote Control Unit to access
the videoconference menu, and select Meeting Options > Layouts (see also Figure
60: Examples of video layouts for hosted videoconferences with 2,3, or 4 participants
on page 82).
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Figure 61: Changing the video layout from the endpoint
•
From the XT Series web interface, select Meeting Call > Settings > Display.
Figure 62: Changing the video layout from the web interface
2. Select the desired layout according to the number of participants.
Important:
Select Auto to restore the default layout.
Moderating a Hosted Videoconference
About this task
When you host your videoconference using the Scopia XT Series's built-in MCU, you are the moderator
of conferences hosted on this XT Series. This procedure describes how to invite and manage the
participants in the videoconference. You can do this procedure from the endpoint itself or from the XT
Series web interface. You can also change the layout, as described in
the Scopia XT Series MCU Edition on page 80.
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Changing the Video Layout from
Page 84
Alternatively, to moderate a videoconference hosted by another Scopia XT Series, see Moderating a
Videoconference Hosted by Another Scopia XT Series on page 85.
Before you begin
Start the videoconference and invite participants as described in Starting a Locally Hosted
Videoconference on page 78.
Procedure
1. Access the active videoconference:
•
From the XT Series web interface, select Make your call > Meeting Call.
•
From the endpoint, press ok/menu to access the videoconference menu, and select
Participants.
Figure 63: Moderating a hosted videoconference
2. You can moderate the videoconference as follows:
a. To mute all participants, select Mute everyone. This is typically used to eliminate
background noise from participants.
b. To manage a specific endpoint, select it from the list of endpoints and choose from the
options described in Table 14: Managing endpoints in the videoconference on page
85. To manage your own endpoint, select Local.
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Figure 64: Managing participants
Table 14: Managing endpoints in the videoconference
Field Description
Mute Select to mute the selected endpoint.
Make Lecturer Select to assign the participant as the lecturer. All
participants in the videoconference can see the
lecturer's video in the main part of the screen, while a
smaller image shows the most recent active speaker.
Disconnect Select to disconnect the selected endpoint.
c. To view detailed information about an endpoint in the videoconference, such as it's
name, dialing number and call rate:
•
From the XT Series web interface, select Diagnostics. Select Previous or Next to
scroll through the endpoints.
•
From the endpoint, press ok/menu to access the videoconference menu, and
select Stats. Use the arrow keys on your XT Remote Control Unit to scroll through
the endpoints.
Figure 65: Viewing the remote endpoint's information
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Moderating a Videoconference Hosted by Another Scopia
XT Series
About this task
When you use the Scopia XT Series as an endpoint, you can moderate videoconferences hosted by an
external MCU or another endpoint with a built-in MCU. This functionality is only available if:
•
The hosting endpoint or MCU supports H.243, which enables remote videoconference
management.
•
You are not connecting to the videoconference via SIP.
You can do this procedure from the endpoint itself or from the XT Series web interface.
You can perform this procedure with your XT Remote Control Unit as described below, or using your
keyboard and mouse (for more information, see Using the Keyboard and Mouse to Control the Scopia
XT Executive on page 24).
Alternatively, to host the videoconference on your XT Series, see Moderating a Hosted Videoconference
on page 83.
Important:
If the endpoint hosting the meeting does not support H.243, and your Scopia XT Series does not have
a built-in MCU, the Meeting option in the in-call menu is not available (see Figure 53: In-Call menu on
page 73).
Procedure
1. Access the active videoconference:
•
From the endpoint, press ok/menu on the XT Remote Control Unit and select
Participants.
•
From the XT Series web interface, select Make your call > Meeting Call.
Figure 66: Start moderating the videoconference from the endpoint interface
2. Select Start Moderating.
When approved by the meeting host, you become the meeting moderator and can manage
the meeting and its participants.
3. Select an endpoint to manage from the participant list.
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4. Moderate this endpoint in the videoconference by choosing one of the following actions:
•
Select Make Lecturer to assign the participant as the lecturer.
All participants in the videoconference can see the lecturer's video in the main part of
the screen, while a smaller image shows the most recent active speaker.
•
Select Disconnect to disconnect the endpoint.
Figure 67: Managing the meeting
5. To stop moderating this meeting:
•
From the endpoint, press ok/menu and select Participants > Stop Moderating.
•
From the XT Series web interface, select Stop Moderating in the participants list, next
to Local.
--Or-To end the videoconference, access the videoconference menu, and select Disconnect >
End Meeting.
Ending a Videoconference
About this task
If you are hosting a conference, you can end the meeting and disconnect all endpoints in the
videoconference. To disconnect a specific endpoint only, see Moderating a Hosted Videoconference on
page 83 or Moderating a Videoconference Hosted by Another Scopia XT Series on page 85.
You can perform this procedure with your XT Remote Control Unit as described below, or using your
keyboard and mouse (for more information, see Using the Keyboard and Mouse to Control the Scopia
XT Executive on page 24).
Disconnect the videoconference in one of the following ways:
•
From the XT Series web interface, select Disconnect.
•
From the endpoint, press on the XT Remote Control Unit, or select Disconnect > End
Meeting in the videoconference menu.
If your system is set to Confirm disconnection, press ok/menu to confirm (for details, see
Confirming Call Disconnections on page 92).
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Figure 68: Ending a videoconference
If your system administrator defined a time limit for videoconferences, a message appears when the limit
is reached, and you can select one of the following:
Figure 69: Meeting Duration Alert
•
End Meeting to immediately end the call
•
Do Not Limit to remove the time limit
•
Snooze to postpone the reminder and extend the meeting for another hour
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Chapter 6 | Customizing Your User
Experience
This section explains how to configure your Scopia XT Series so that your user experience is optimal. For example,
you can automatically block your video so that other participants cannot see you when you accept a call, or define
how you answer incoming calls.
All configurations described in this section are optional; you can perform them in any order and at any time.
Navigation
•
Setting the User PIN Code for the Scopia XT Series on page 89
•
Setting Call Answering Preferences on page 90
•
Confirming Call Disconnections on page 92
•
Enabling Do Not Disturb to Block All Incoming Calls on page 93
•
Blocking Video Input by Default on page 95
•
Activating the Screen Saver on page 96
Setting the User PIN Code for the Scopia XT Series
About this task
You can set a PIN code to access basic settings, such as the language displayed on the interface. If set,
you are required to enter this code before viewing or modifying any basic settings. You can do this
procedure from the endpoint itself or from the XT Series web interface.
By default, you do not need to enter any PIN to access and modify basic settings.
You can perform this procedure with your XT Remote Control Unit as described below, or using your
keyboard and mouse (for more information, see Using the Keyboard and Mouse to Control the Scopia
XT Executive on page 24).
You can also modify the administrator PIN code, required to access and modify advanced settings, such
as defining camera settings. To modify the web username and password for the XT Series, see
Administrator Guide for Scopia XT Series.
Before you begin
If configuring from the endpoint, you must first enable advanced configuration, as described in
Administrator Guide for Scopia XT Series.
To modify the PIN, you must be connected via HTTPS (see Administrator Guide for Scopia XT Series).
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Procedure
1. Access the user PIN settings, as follows:
•
From the endpoint's main menu, select Configure > Advanced > Utilities > PIN
Protect Settings > Basic Settings.
You need to enter the PIN required to access the Advanced settings. The default PIN
is 1234.
•
From the XT Series web interface, select Administrator Settings > Utilities > PIN
Protect Settings > Basic.
Figure 70: Modifying the user PIN
2. Set Enable to Yes.
3. If you previously set a user PIN, enter it in the Old PIN Code field.
4. Enter your new 4 digit PIN code.
From the web interface only, re-enter your new PIN in the Confirm PIN Code field.
5. Save your changes as follows:
•
From the endpoint, select Done.
•
From the web interface, select Save.
Use this new PIN the next time you are required access basic settings.
Setting Call Answering Preferences
About this task
This procedure describes how to define your preferences when receiving calls. By default, the endpoint
never answers calls automatically. You can configure the system to, for example, always automatically
answer calls when the endpoint menu is displayed on the Scopia XT Executive monitor. If you enable
automatic answering, you can define the number of rings until the system automatically answers the call.
You can do this procedure from the endpoint itself or from the XT Series web interface.
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You can perform this procedure with your XT Remote Control Unit as described below, or using your
keyboard and mouse (for more information, see Using the Keyboard and Mouse to Control the Scopia
XT Executive on page 24).
Procedure
1. Access the call settings, as follows:
•
From the XT Series web interface, select Basic Settings > Call-Answer Mode >
General.
•
From the endpoint's main menu, select Configure > Calling.
Figure 71: Calling preferences
2. Select the required option from the Automatic answer list:
•
Yes always: Enables automatic answer to an incoming call. The system will not prompt
you to accept a call if the display shows the Home page.
If your computer is connected and your computer screen is displayed on the monitor,
the system does not automatically answer calls. If you select this option, the system
only answers calls automatically if you are browsing in the endpoint menus, or if your
Scopia XT Executive is set to be a room system and is not connected to a computer.
•
Never: Disables automatic answer to an incoming call. The system will always prompt
you to accept a call.
•
Yes if not in a call (available only for XT Series with a built-in MCU): Enables
automatic answer only if the system is not in a call. If the system is in a call, it displays a
notification about another incoming call, allowing you to accept it. When you are already
in a call and accept an incoming call, the built-in MCU is activated, adding the caller to
a videoconference.
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3. (Optional) Enter the number of rings in the Answer after (Rings) list to specify after how
many rings the system accepts a call. This option is relevant only if automatic answering is
enabled.
4. From the web interface only, select Save.
Confirming Call Disconnections
About this task
To prevent accidental disconnection from a call, you can configure the system to confirm before a call is
disconnected. By default, calls are disconnected when a participant ends the call, without requiring a
confirmation.
You can perform this procedure with your XT Remote Control Unit as described below, or using your
keyboard and mouse (for more information, see Using the Keyboard and Mouse to Control the Scopia
XT Executive on page 24).
Procedure
1. Access the call settings, as follows:
•
From the XT Series web interface, select Basic Settings > Call-Answer Mode >
General.
•
From the endpoint's main menu, select Configure > Calling.
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Figure 72: Calling preferences
2. Set Confirm Disconnect to Yes.
3. From the web interface only, select Save.
Enabling Do Not Disturb to Block All Incoming Calls
About this task
If you do not want to answer incoming calls, you can configure the Scopia XT Series to block all
incoming calls by enabling Do Not Disturb (DND).
When the Do Not Disturb feature is enabled:
•
The system blocks notifications of incoming calls.
•
The icon appears in the system information area of the monitor display.
•
When a remote endpoint calls, the system informs it that you are unavailable and automatically
disconnects the calling endpoint.
You can perform this procedure with your XT Remote Control Unit as described below, or using your
keyboard and mouse (for more information, see Using the Keyboard and Mouse to Control the Scopia
XT Executive on page 24).
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Important:
You can also temporarily enable Do Not Disturb when receiving an incoming call. To enable, select
Do not disturb on the window which appears when your endpoint rings (Figure 73: Enabling Do Not
Disturb on page 94). To disable, select Turn off Do not disturb from the endpoint's main menu and
press ok/menu.
Procedure
1. Access the call settings, as follows:
Figure 73: Enabling Do Not Disturb
•
From the XT Series web interface, select Basic Settings > Call-Answer Mode >
General.
•
From the endpoint's main menu, select Configure > Calling.
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Figure 74: Calling preferences
2. Set Do Not Disturb to Yes.
3. From the web interface only, select Save.
Blocking Video Input by Default
About this task
You can configure the Scopia XT Series to transmit audio only by default at the start of each call. You
can do this, for example, to ensure privacy. You can do this procedure from the endpoint itself or from
the XT Series web interface.
When configured in this way, the system sends a pre-defined image to the remote endpoint. The
icon appears on your display, indicating that the remote endpoint no longer receives video from your
local endpoint.
You can perform this procedure with your XT Remote Control Unit as described below, or using your
keyboard and mouse (for more information, see Using the Keyboard and Mouse to Control the Scopia
XT Executive on page 24).
Alternatively, you can block video manually during a call, as described in Blocking Video From the
Scopia XT Series on page 62.
Procedure
1. Access the call settings, as follows:
•
From the XT Series web interface, select Basic Settings > Call-Answer Mode >
General.
•
From the endpoint's main menu, select Configure > Calling.
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Figure 75: Call settings
2. Block video by default by doing the following:
•
From the web interface, set Privacy to Yes.
•
From the endpoint's interface, set Video Privacy to Yes.
3. From the web interface only, select Save.
Activating the Screen Saver
About this task
The screen saver helps protect your monitor from burn-in without switching it off.
You can activate the screen saver at any moment by pressing the Power key on the XT Remote
Control Unit. When your Scopia XT Executive is used as your computer's main monitor, the screen
saver does not start automatically. Therefore, we recommend modifying your computer's screen saver
settings in the control panel.
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Chapter 7 | Troubleshooting the Scopia XT
Series
This section covers troubleshooting problems that may occur when setting up and using the Scopia XT Series.
Navigation
•
Viewing System Information for Customer Support on page 97
•
Resolving Monitor Display Problems on page 99
•
Resolving Problems Viewing Computer Content on page 100
•
Resolving XT Remote Control Unit Problems on page 100
•
Restoring Default User Settings on page 100
•
Resolving Problems Using Your Keyboard and Mouse to Control the Scopia XT Executive on page 102
•
Resolving Video or Audio Disruptions on page 103
Viewing System Information for Customer Support
About this task
When contacting customer support or your system administrator, you may need to provide information
about the system. This procedure describes how to view the following system information:
•
Software version
•
User code (MAC address)
•
IP addresses
•
Serial number
•
System name and model
•
Licenses
•
Network, gatekeeper, and SIP settings
You can do this procedure from the endpoint itself or from the XT Series web interface.
You can perform this procedure with your XT Remote Control Unit as described below, or using your
keyboard and mouse (for more information, see Using the Keyboard and Mouse to Control the Scopia
XT Executive on page 24).
Important:
The system serial number also appears on the label at the back of the XT Codec Unit.
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Procedure
1. View system information as follows:
•
From the XT Series web interface, log in. The system information is displayed in the
Home tab.
•
From the endpoint's main menu, select Configure > About using the XT Remote
Control Unit.
Important:
If your system is currently in a call, press ok/menu and select Stats > Configure >
About.
Figure 76: Viewing system information
2. To view additional system information such as IP addresses and the gatekeeper's
registration status from the endpoint, press the Back key and select System Status.
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Figure 77: Viewing system network information
Resolving Monitor Display Problems
Problem
Solution
Problem
Solution
Solution
Solution
Solution
Solution
The system displays blank screen.
Your system administrator must configure the system for correct video resolution.
When you are not in a call, you can set the refresh frequency of the monitor display:
•
Set to 50 Hz by pressing
•
Set to 60 Hz by pressing then 6.
The system displays a blank screen.
Verify the power cord of the XT Codec Unit is connected properly at both ends.
Verify the monitor’s power cord is connected properly at both ends.
Check that the monitor power switch is set to ON.
Verify the XT Codec Unit’s LED is on. If the LED is blinking, press the Power key
XT Remote Control Unit.
Make sure the XT Codec Unit output is properly connected to the monitor input. Make sure
the monitor/DVI cable is connected properly at both ends.
then 5.
on the
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Problem
The screen layout appears to be cropped.
Solution
Configure the monitor layout as described below.
You can perform this procedure with your XT Remote Control Unit as described below, or
using your keyboard and mouse (for more information, see Using the Keyboard and Mouse
to Control the Scopia XT Executive on page 24).
1. From the endpoint's main menu, select Configure > Quick Setup.
2. Select Next to navigate to the Configure Monitor page.
3. Follow the instructions on the screen to adjust the image.
If necessary, refer to Adjusting the Image Position on page 33 for operational
information.
Resolving Problems Viewing Computer Content
Problem
Solution
Solution
I cannot view my computer's content.
Make sure the VGA/DVI cable is properly connected between the PC and the XT Codec Unit,
as described in Connecting a Computer to the Scopia XT Series on page 14.
Make sure the resolution of the PC output is supported by the XT Codec Unit (see Selecting
the Computer Display Resolution on page 16).
Resolving XT Remote Control Unit Problems
Problem
Solution
Solution
Solution
The XT Remote Control Unit does not function.
Replace the battery, as described in Scopia XT Series Installation Guide. When the XT
Remote Control Unit's battery power is low, an icon appears in the system menus letting you
know that you should replace the battery:
•
Half-charged Battery
•
Low Battery
If the battery power is not low, configure the XT Remote Control Unit code on the XT Codec
Unit to the same number that it is set on the XT Remote Control Unit, as described in Pairing
an XT Remote Control Unit with a XT Codec Unit on page 23).
If you still experience problems, reconfigure the XT Remote Control Unit code to be a
number between 01-04, inclusive.
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