Radio Shack 2 Line, 43-1753 Owner's Manual

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CONTENTS

Features .................................................................................................................................. 2

Read This Before Installation ........................................................................................... 2

The FCC Wants You to Know ........................................................................................... 2

FCC Statement ................................................................................................................. 2

A Quick Look at Your Phone ................................................................................................ 3

Installation .............................................................................................................................. 4

Using AC Power ............................................................................................................... 4

Connecting the Phone ...................................................................................................... 4

Mounting the Phone ......................................................................................................... 5

On a Desktop ............................................................................................................ 5

On a Wall Plate ......................................................................................................... 5

Directly on the Wall ................................................................................................... 5

Preparation ............................................................................................................................. 6

Connecting the Handset ................................................................................................... 6

Setting the Ringer Volume ................................................................................................ 6

Ringer Indicator ................................................................................................................ 6

Setting the Dialing Mode .................................................................................................. 6

Confirming the Line Numbers ........................................................................................... 6

Checking the Line Status Indicators ................................................................................. 6

Operation ................................................................................................................................ 7

Making and Answering Calls ............................................................................................ 7

Adjusting the Handset/Headset/Speaker Volume ............................................................. 7

Switching Between the Handset and the Speakerphone ................................................. 7

Using a Headset ................. ... .................................... ..................................... .................. 7

Using Mute ....................................................................................................................... 8

Using Redial ..................................................................................................................... 8

Using Flash ....................................................................................................................... 8

Using Hold ................. ... ..................................... .................................... ........................... 8

Using the Data Port ........................................ .................................................................. 8

Memory Dialing .................................... ... .................................... .................................... .. 8

Storing a Number in Memory .................................................................................... 8

Storing the Last Number Dialed in Memory .............................................................. 9

Entering a Pause ....................................................................................................... 9

Dialing a Memory Number ......................................................................................... 9

Using Another Line During a Conversation ...................................................................... 9

Transferring a Call During a

Conversation .......................................................................................................................... 10

Conference Calls ............................................................................................................ 10

Troubleshooting ................................................................................................................... 11

Care ................................................................................................................................. 11

Lightning ................................................................................................................... 11

1

Owner’s Manual

Please read before using this equipment.

2 Line Phone



Features

Your RadioShack 2 Line Phone lets you
make or receive calls on two separate tele­phone lines using the headset, handset or
the built in speakerphone.

Line Status Indicators —

glance if a line is available, in use, or on hold.

Data Port —

cation device, such as a computer modem.

Speakerphone —

calls without using the handset/headset.

Distinctive Ring —

ringing.

Conference Call —

than one person using both phone lines.

Hold —

with a separate indicator for each line.

Headset Jack —

for private, handsfree calling.

Hearing-Aid Compatibility —

your phone with hearing aids that have a
telephone switch.

lets you connect to a communi-

lets you make or answer

lets you put one or both lines on hold

lets you connect a headset

let you see at a

tells you which line is

lets you talk with more

lets you use

not ring. In rural areas, a total REN of three
might impair ringer operation. If ringer opera­tion is impaired, remove a device from the
line.

THE FCC WANTS YOU TO
KNOW

In the unlikely event that your telephone
causes problems on the telephone line, the
telephone company can disconnect your ser­vice. The telephone company normally at­tempts to notify you in advance. If advance
notice is not practical, the telephone compa­ny notifies you as soon as possible and ad­vises you of your right to file a complaint with
the FCC.

Also, the telephone company can make
changes to its lines, equipment, operations,
or procedures that could affect the operation
of this telephone. The telephone company
notifies you of these changes in advance so
you can take the necessary steps to prevent
interruption of your telephone service.

FCC STATEMENT

READ THIS BEFORE
INSTALLATION

Your telephone conforms to federal regula­tions, and you can connect it to most tele­phone lines. However, each device that you
connect to the telephone line draws power
from the line. We refer to this power draw as
the device’s ringer equivalence number, or
REN. The REN is on the bottom of the base.

If you are using more than one phone or oth­er device on the line, add up all the RENs. If
the total is more than five, your phones might

2001 RadioShack Corporation.

©

RadioShack and RadioShack.com are trademarks used by RadioShack Corporation.

2

All Rights Reserved.

This telephone complies with Part 68 of

. You must, upon request, provide the

Rules

FCC registration number and the REN to
your telephone company. Both numbers are
on the bottom of the telephone.

You must not connect your phone to

Note:

coin-operated systems, party line systems,
or most electronic key phone systems

Features

FCC



A Quick Look at Y our Phone

Handset

LINE 1

M1– M10

LINE 2

REDIAL/ PAUSE

LOWER

MUTE

HOLD

CONFERENCE

STORE

VOLUME

FLASH

VOLUME

SPKPHONE/
HEADSET





Handset Cord Jack

HANDSET VOL

HI/LO

L2 RINGER

L1 RINGER

HI/LO/OFF

HEADSET

A Quick Look at Your Phone

HI/LO/OFF

TONE
PULSE

DATA

3



Installation

USING AC POWER

You can power the phone using the supplied
9V, 300mA AC adapter.

Cautions:

You must use a Class 2 power
source that supplies 9V DC

!

and delivers at least 300mA.
Its center tip must be set to positive and
its plug must fit the phone's

jack. The supplied adapter meets

300mA

these specifications. Using an adapter
that does not meet these specifications
could damage the phone or the adapter.

• Always connect the AC adapter to the
phone before you connect it to AC
power. When you finish, disconnect the
adapter from AC power before you dis­connect it from the phone.

1. Insert the supplied AC adapter’s barrel
plug into the 9V DC jack on the back of
the phone.

2. Route the AC adapter’s cord through the
strain relief slot if you place the phone
on a desktop.

DC 9V

does not have a modular jack, you can
update it using jacks and adapters avail­able at your local RadioShack store, or
have the phone company update it for
you. You must use compatible modular
jacks that are compliant with Part 68 of

FCC Rules

• The USOC number of the two-line jack
to be installed is RJ14C (RJ14W for a
wall plate). The USOC number of a sin­gle line jack is RJ11C.

1. Plug one end of the supplied 7-foot
modular cord into the
jack at the back of the phone, and plug
the other end of the modular cord into a
RJ14C modular wall jack.

If you use two single-line jacks, you can
connect the lines with an optional two­line coupler and plug into the phone’s

LINE1/2

Or, you can plug one end of the modular
cord into the
end into the

.

jack.

LINE1/2

LINE 2

phone

LINE1/2

jack, and the other

jack.

3. Plug the adapter into a standard AC out­let.

CONNECTING THE PHONE

To take full advantage of the telephone’s ca­pabilities, you must have two phone lines
with separate phone numbers. If you have
only one line, you can order a second one
from your phone company.

Notes:

• Your phone connects directly to a modu­lar phone line jack. If your phone wiring

4

Installation

DC 9V
300mA Jack

2. Insert the AC adapter’s barrel plug into
the power jack at the back of the phone,
and plug the other end into a standard
AC outlet. If AC power fails, you can still
use Line 1 for dialing.

If the phone is only connected to Line 1,
turn off the Line 2 indicator by picking up
the handset and pressing

LINE 2,

turn

LINE 2

LINE 1/2

after Line 1 picks up. Repeat to

back on.

LINE 2

LOWER

, then

MOUNTING THE PHONE

You can place the telephone on a desk or ta­ble, or mount it on a standard wall plate or di­rectly on a wall. Choose a location that is
near an AC outlet and a modular telephone
line jack, and out of the way of normal activi­ties.

On a Desktop

Use the supplied mount­ing bracket as a stand
when you place the
phone on a desk, shelf,
or table. You can also
place the phone on a
desk without the bracket.

Insert the mounting
bracket’s tabs into the
slots on the bottom of the
phone with the arrows engraved on the
bracket pointing to the front of the phone.
Then push the bracket down until it snaps
into place.

On a Wall Plate

1. Align the adapter’s power cord and
modular cord on the top of the mounting
bracket. Pull the other end of the modu­lar cord through the large hole in the
center of the bracket.

2. Insert the mounting bracket’s tabs into
the slots on the bottom of the phone with
the engraved arrows pointing to the
back of the phone. Then pull the bracket
up until it snaps into place.

3. Coil the excess modular cord in the
recess of the mounting bracket by push­ing it back through the large hole. Leave
only about 1–2 inches of cord outside
the bracket.

4. Plug the exposed
end of the cord
into a wall plate
jack.

5. Line up the key­hole slots on the
bracket with the
studs on the wall plate, then slide the
bracket down onto the wall plate until it
is secure.

Directly on the Wall

Use a drill, screws with heads that fit the key­hole slots on the bottom of the mounting
bracket, and the supplied mounting bracket
to mount your phone directly on the wall.

1

1. Drill two holes 3
below the other.

2. Thread a screw
into each hole,
letting the heads
extend about
inch from the
wall.

3. Align the adapter’s power cord and
modular cord on the top of the mounting
bracket. Pull the other end of the modu­lar cord through the large hole in the
center of the bracket.

4. Insert the mounting bracket’s tabs into
the slots on the bottom of the phone with
the engraved arrows pointing to the
back of the phone. Then pull the bracket
up until it snaps into place.

5. Plug the exposed end of the cord into a
modular phone jack wall plate.

6. Fit the head of the screws into the key­hole slots on the bottom of the bracket,
then slide the phone down until it is
secure.

/4 inches apart, one

1

/8

Installation

5



Preparation

CONNECTING THE
HANDSET

Plug one end of the supplied coiled cord i nto
the modular jack on the left side of the
phone, and plug the other end into the modu­lar jack on the handset. Then place the hand­set on the cradle.

SETTING THE RINGER
VOLUME

If your phone company requires

Note:

that you dial an access code (9, for
example) before you dial an outside
number, do not press the access code.

4. If the dial tone stops, you have touch­tone service. If the dial tone continues,
you have pulse service.

5. If you have pulse service, set

PULSE

to

TONE

to

.

. Otherwise, leave it set

PULSE

TONE/

To indicate which line has an incoming call,
Line 1 has a higher ringer sound than Line 2.

You can adjust the ringer volume of Lines 1
and 2 independently. To adjust the ringer
volume, set the separate
right side to HI, LO or
you can still answer calls if you hear an ex­tension phone ring or see one of the phone’s
LINE indicators flash.

RINGER

. With the ringer off,

OFF

switch at

RINGER INDICATOR

The indicator flashes when either line rings.
In case of a power failure, the indicator flash­es only when Line 1 rings. Line 2 does not
work without AC power.

SETTING THE DIALING
MODE

Set

TONE/PULSE

have. If you are not sure which type you
have, do this simple test:

1. Be sure

2. Lift the handset and listen for a dial tone.

3. Press any number except 0.

for the type of service you

TONE/PULSE

is set to

TONE

.

CONFIRMING THE LINE
NUMBERS

To determine which phone number is con­nected to which line, press
the handset. Dial one of your phone num­bers. If the
the number is connected to Line 2. If you
hear a busy signal, the number is connected
to Line 1.

indicator flashes rapidly,

LINE 2

LINE 1

, then lift

CHECKING THE LINE
STATUS INDICATORS

You can check the status of each line by
glancing at the line status indicator.

Indicator Line is

Flashes slowly

Light on Parallel phone in use

Light pauses, then

flashes normally

Flashes rapidly

Not lit Not in use

On hold (on a parallel phone
or line)

In use

Ringing (continues flashing
until ringing stops or the
phone line is picked up)

6

Preparation



Operation

MAKING AND
ANSWERING CALLS

Press the line button to select a line. The
system will automatically use the speaker­phone. Then dial the number.

The phone has automatic line selection. To
dial your number directly without pressing
the line button, pick up the handset, or press

SPKPHONE/HEADSET

press the button for that line.
When you receive a call, that line’s indicator

flashes rapidly until ringing is stopped. To
answer the call, press the corresponding line
button (
press

To end a call, hang up the handset or press

SPKPHONE/HEADSET

Note:

AC power.

LINE 1

SPKPHONE/HEADSET

The speakerphone only operates with

. To use a specific line,

or

), lift the handset, or

LINE 2

.

.

ADJUSTING THE HANDSET/
HEADSET/SPEAKER
VOLUME

To adjust the handset/headset volume, set

HANDSET VOL

To adjust the speakerphone volume, listen to
the dial tone while the speakerphone is in
use. Then press
to set the desired volume.

to HI or LO.

VOLUME

 or

VOLUME



To switch from the speakerphone to the
handset, just lift the handset.

To switch from the speakerphone to the
handset during redialing or memory dialing,
let the number dial completely, then lift the
handset.

To switch from the handset to the speaker­phone during redialing or memory dialing, let
the number dial completely, then press

PHONE/HEADSET

the cradle.

and return the handset to

SPK-

USING A HEADSET

For hands-free calling, you can connect an
optional headset to the telephone. Contact
your local RadioShack store for a suitable
headset.

If the headset is connected and there

Note:

is AC power, the phone automatically switch­es to headset mode even if the handset is
lifted. When there is no AC power, the head­set only works if the handset is picked up.

1. Insert the headset’s plug into the
jack at the left side of the phone.

SET

2. Press

SPKPHONE/HEADSET

lifting the handset to make or answer
calls. To override automatic line selec­tion, press the desired
instead of pressing

. You will be connected to that line

SET

with the headset.

SPKPHONE/HEAD-

HEAD-

instead of

button

LINE

SWITCHING BETWEEN THE
HANDSET AND THE
SPEAKERPHONE

To switch from the handset to the speaker­phone, press
turn the handset to the cradle.

SPKPHONE/HEADSET

, then re-

Operation

3. Press

hang up.

To switch from the headset to handset, pick
up the handset and unplug the headset from
the phone to make or receive a call.

SPKPHONE/HEADSET

again to

7

To switch from headset to speakerphone,
just unplug the headset from the phone.

USING MUTE

To temporarily disconnect the speaker­phone, handset, or headset without ending
the call, so you can talk privately with some­one in the room, press
dicator lights.

To resume your call, press
MUTE indicator goes off.

The Mute feature is automatically can-

Note:

celled when you hang up, switch to the other
line, press dial buttons, memory buttons, or

LOWER/FLASH/REDIAL

. The MUTE in-

MUTE

again. The

MUTE

during a call.

USING REDIAL

You can quickly redial the last number dialed
by pressing
dial tone. The redial number is replaced each
time you dial a new number. The redial mem­ory holds up to 32 digits, so it can store long­distance as well as local numbers.

REDIAL/PAUSE

when you hear a

press the line button you are using or pick up
a parallel phone.

Pressing another line button without

Note:

pressing

disconnects the current call.

HOLD

USING THE DATA PORT

The phone is equipped with an extra phone
jack that allows you to connect a communi­cation device (a computer modem, answer­ing machine, or fax machine) to Line 2.
Connect a line cord (not supplied) from the
communication device to the

You can not use Line 2 while a com-

Note:

puter modem or fax machine is connected to
the DATA jack and in use. Line 1 still func­tions normally. When you are finish using the
modem or fax machine, Line 2 will be avail­able.

DATA

jack.

MEMORY DIALING

You can store up to 20 numbers (32 digits
each) in memory and dial any stored number
by pressing one or two keys.

The redial memory only stores the first

Note:

32 digits of any number dialed.

USING FLASH

Use
tion for special services, such as Call Wait­ing.

1. Press

2. Press

to perform the switchhook opera-

FLASH

to put a call on hold and

FLASH

take a second incoming call on the
same line.

again to return to the first

FLASH

call.

USING HOLD

To place a call on hold, press
indicator flashes slowly. To return to the call,

8

HOLD

. The line

Storing a Number in Memory

The phone has 10 memory location buttons.
Each button can recall two stored numbers:
one upper memory number and one lower
memory number.

1. Pick up the handset or press
.

Operation

PHONE/HEADSET

2. Press

3. Enter the number you want to store,

4. Choose a memory location and store the

STORE

including any pause. See "Entering a
Pause".

number there.

SPK-

• To store an upper memory location,
simply press a memory location but­ton (M1–M10).

• To store a lower memory location,
press

, then press a memory

LOWER

location button (M1–M10).

5. Hang up the handset or press

PHONE/HEADSET

Note:

To keep a record of each stored

again.

SPK-

number, use a flat-blade screwdriver to
lift the plastic cover from the telephone
number index card. Write the name on
the index card. For easy reference, you
can use the shaded areas for upper
memory numbers and the blank areas
for lower memory numbers. Use a pencil
in case you want to change it later.

Storing the Last Number Dialed in
Memory

1. Press

REDIAL/PAUSE

to enter a 2-sec-

ond pause.

2. Press

REDIAL/PAUSE

again for a longer

pause.

Note:

Each Pause entry uses one digit

of memory.

Dialing a Memory Number

To dial a number stored in an upper memory
location, press the desired memory location
button.

To dial a number stored in a lower memory,
press

then the desired memory loca-

LOWER

tion button.

USING ANOTHER LINE
DURING A CONVERSATION

To make a call on another line:

1. Pick up the handset or press

PHONE/HEADSET

2. Press

3. Press

STORE

REDIAL/PAUSE

.

.

, then enter the

SPK-

memory location.

Note:

You can store the very last num-

ber dialed by pressing

REDIAL/PAUSE

but you should not press any digits
before pressing

REDIAL/PAUSE

. Other­wise, the number will be stored as a
pause.

Entering a Pause

In some telephone systems, you must dial an
access code (9, for example) and wait for a
second dial tone before you can dial an out­side number. You can store the access code
with the phone number. However, you
should also store a pause after the access
code to allow the necessary connection time.

Operation

1. Press

to place the first call on

HOLD

hold.

2. Press the other

3. Press the first call’s

LINE

button.

LINE

time to return to the first call.

To answer a call ringing on another line:

,

1. Press

to place the first call on

HOLD

hold.

2. Press the flashing

button to answer

LINE

the incoming call.

To switch between lines:

1. Press

to place your current call on

HOLD

hold.

2. Press the other

button to make or

LINE

answer another call.

Note:

If AC power fails, the telephone

can only be operated with Line 1.

button at any

9

Transferring a Call During a
Conversation

You can transfer a call from one phone to an­other parallel phone during your conversa­tion.

1. Press

2. Hang up the handset.

to place the call on hold.

HOLD

CONFERENCE CALLS

1. Make or answer a call.

2. Press
line.

3. When the second call is connected,
press
immediately connected.

to make a call on another

HOLD

CONFERENCE

. The lines are

3. Pick up the handset on the parallel
phone. The line is automatically
released.

Notes:

• If the call is originally made from a paral­lel phone with HOLD and a line status
indicator, the call can be transferred.

• When you are talking, a third party can
pick up a parallel phone and join in the
conversation, unless they are using the
same model 2 Line Phone.

4. To hold both lines, press

HOLD

.

5. To release hold and resume the confer­ence call between both lines, press

CONFERENCE

.

6. To end the conference call, hang up.
Both parties are disconnected, or you
can press a

button if you wish to

LINE

continue with the call on that line. The
party on the other line will be discon­nected.

10

Operation



g

g

Troubleshootin

We do not expect you have any problems
with your Two Line Phone, but if you do,
these suggestions might help.

Problem Suggestions

Be sure you pressed the

No dial tone

Line 1 works, but

Line 2 does not

Low volume or

unusual sounds

The LINE 2 indica-

tor stays on even

when the line is not

in use

The power goes out

and the speaker-

phone stops work-

ing.

correct
Check that the phone line
and handset cords are
securely connected.

Be sure you pressed the
correct
Check that the line cord is
correctly connected to an
RJ14C jack. (RJ14C
jacks normally have four
visible wire contacts.)

Someone has picked up
another phone on the
same line. Hang up the
other phone.

Press

PHONE/HEADSET

pick up the line
Press

LINE 2

LINE 2 indicator
Reset the phone by

unplugging the AC jack
and then plugging it back
in.

button.

LINE

button.

LINE

or

LINE 1

LOWER

to turn off the

SPK-

, then

to

If you still have problems, disconnect the
phone. If other phones on the same line work
properly, the fault is in this phone or its instal­lation. If you cannot find the problem, take
the phone to your local RadioShack store for
assistance.

CARE

Keep the phone dry; if it gets wet, wipe it dry
immediately. Use and store the phone only in
normal temperature environments. Handle
the phone carefully; do not drop it. Keep the
phone away from dust and dirt, and wipe it
with a damp cloth occasionally to keep it
looking new.

Modifying or tampering with the phone’s in­ternal components can cause a malfunction
and might invalidate its warranty and void
your FCC authorization to operate it. If your
phone is not performing as it should, take it
to your local RadioShack store for assis­tance. If the trouble is affecting the telephone
lines, the phone company can ask you to dis­connect your phone until you have resolved
the problem.

Lightnin

Your telephone has built-in protection circuits
to reduce the risk of damage from surges in
telephone line current. These protection cir­cuits meet or exceed the FCC requirements.
However, lightning striking the telephone
lines can damage your telephone.

Lightning damage is not common. Neverthe­less, if you live in an area that has severe
electrical storms, we suggest that you unplug
your telephone during storms to reduce the
possibility of damage.

Troubleshooting

11

Limited One-Year Warranty

This product is warranted by RadioShack against manufacturing defects in material and workman­ship under normal use for one (1) year from the date of purchase from Radi oSha ck company- owned
stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, Ra­dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING
THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED
HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RE­SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT T O ANY
LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR­MANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, IN­CLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS
OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDEN­TAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limit a­tion of incidental or consequential damages, so the above limitations or exclusions may not apply to
you.
In the event of a product defect during the warranty period, take the product and the RadioShack
sales receipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, un­less otherwise provided by law: (a) correct the defect by product repair without charge for parts and
labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase
price. All replaced parts and products, and products on which a refund is made, become the prop­erty of RadioShack. New or reconditioned parts and products may be used in the performance of
warranty service. Repaired or replaced parts and products are warranted for the remainder of the
original warranty period. You will be charged for repair or replacement of the product made after the
expiration of the warranty period.
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,
accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or
maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs
other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs
of product removal, installation, set-up service adjustment or reinstallat i on.
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.

RadioShack Customer Relations, 200 Taylor Street, 6th Floor, Fort Worth, TX 76102

We Service What We Sell

12/99

RadioShack Corporation
Fort Worth, Texas 76102

43-1753

LIB787YY

04A01

Printed in China