Radiant P1520 User Manual
Radiant Model P1520 POS
Terminal
User Guide V1.2
Version 1.2 i 04/02/07
No part of this document may be reproduced, stored in a retrieval system,
or transmitted in any form or by any means, electronic or mechanical,
including photocopying and recording for any purpose, without the prior
written permission of Radiant.
INFORMATION IN THIS USER DOCUMENT IS SUBJECT TO
CHANGE BY RADIANT WITHOUT NOTICE.
Microsoft and Windows are registered trademarks and NT is a trademark
of Microsoft Corporation.
Using this Guide
Format/Contents
© 2002 Radiant Systems, Inc.
All Rights Reserved
This user's guide is designed to help you set up and use the P1520 Point of Sale. The official product name
is P1520 Point of Sale and offers multiple configurations depending on operating system, memory,
touchscreen, motion sensor, or storage configurations. It is designed as a reference guide. All steps and
overviews contained in this guide can be used as a functional reference when you are using the system onsite.
Text Notations
Labels on the P1520 box are displayed in bolded text.
Text Symbols
This guide contains symbols that identify special emphasis on a function or procedure. Each type of symbol
is identified below:
NOTE: This symbol indicates any additional information that you might want to know about a certain
function. This information is outside of the flow of the current process.
Caution - This symbol indicates that the user’s actions may have an effect on the system.
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Table of Contents
Format/Contents..............................................................................................ii
Text Notations.................................................................................................ii
Text Symbols ..................................................................................................ii
1. Introducing the Radiant Model P1520 POS Terminal ......................... 3
Model P1520 Every-Unit-Item Features and Benefits..................................4
Model P1520 Optional Features................................................................................................5
Specifications..............................................................................................7
2. Installing the P1520.............................................................................. 8
Wall Mount Installation - P762F004*.........................................................................................9
Setting Up the P1520 ................................................................................11
Cable Management System .......................................................................11
Connectivity (I/O) panel...........................................................................11
Terminal Model Number Labels .................................................................12
Operating Systems....................................................................................12
Connecting the Power Source ...................................................................12
Connecting to a Network...........................................................................12
Connecting Peripheral Devices..................................................................12
Using the RS-232 Ports...........................................................................................................13
Using the USB Ports................................................................................................................14
Using the Direct Drive Cash Drawer Ports..............................................................................14
Connectivity TOP panel...........................................................................................................14
Using the PCI Expansion Slot .................................................................................................15
Storage .....................................................................................................15
Hard Drive Storage..................................................................................................................15
Compact Flash Storage...........................................................................................................15
uDOC Storage.........................................................................................................................15
LED Diagnostics.........................................................................................16
3. Using the P1520.................................................................................. 16
Starting Up the P1520...............................................................................16
Shutting Down the P1520 .........................................................................16
Optional Mylar Overlay on the P1520 Resistive Touchscreens...................17
Touch Calibration ......................................................................................18
4. Upgrading/Replacing Components .................................................... 19
Replacing a MSR........................................................................................19
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Replacing a Hard Drive or Compact Flash..................................................20
Replacing a Customer Display ...................................................................21
Replacing a Power Supply .........................................................................22
Important Safety Warning For Coin Battery Replacement and Handling ...23
5. P1520 Device Drivers......................................................................... 23
General P15xx Configuration and Settings................................................23
P15xx (dvOCD/C500) P704Fxxx Software Developers Kit (SDK) ..............25
Upgrading BIOS using RadFlash.exe .........................................................27
6. Removing a Defective P1520............................................................. 27
7. Hardware Certifications...................................................................... 28
8. Appendix: P1520 Troubleshooting Guide.......................................... 30
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1. Introducing the Radiant Model P1520 POS Terminal
The Radiant P1520 Point-of-Sale is the newest member in the Radiant
Systems family of open retail platforms. The terminal utilizes Intel’s
Mobile Technology which combines a Pentium M or Celeron M
processor, 852GM chipset, and optional PRO/Wireless card. The
highly efficient Pentium M or Celeron M processor equates to greater
performance than a standard Pentium 4 design, but with lower power
consumption for a more reliable design.
Open Platform Highlights
o Standard Intel Architecture
o Industry standard storage (hard drive or CF Card), DDR
memory, PCI and Mini-PCI expansion slots, and USB/RS232
connectivity
o Multiple operating systems including Windows XP or XP-
Embedded
o OPOS drivers available
The countertop enclosure provides many benefits, including a small footprint and multiple mounting options.
The cable management system provides for ease of installation, controlled access to connectors, and concealed
cable routing for better reliability. This all-in-one solution provides very tight integration of core point-of-sale
hardware including a touch screen, magnetic stripe reader, and much more.
This package includes a 15” active matrix, color, 1024X768 main display with a resistive or capacitive touch
screen. The 15” display is a 56% increase in surface area over the 12” models which allows for faster
transactions due to less toggling between application screens, more application design flexibility, and better
resolution. The bright active matrix screen provides the best possible display quality, with excellent contrast
and brightness. Additionally, the P1520 provides the very best in retail multimedia, including full motion video.
The resistive touch screen provides a very durable, accurate, and fast touch interface even with a gloved hand or
stylus. Alternatively, the capacitive touch screen offers a highly durable, accurate, and fast tou ch interface fo r
applications that do not require gloved or stylus input.
The P1520 also has more powered serial ports than most alternative POS terminals including six RS232, four
USB, and two dedicated cash drawer ports. This provides expansion capabilities if new devices/peripherals
need to be supported without having to buy an add-on expander. Also, the powered serial ports eliminate the
need for power bricks, thereby reducing another point of potential failure.
The retail hardened design offers a spill resistant, high impact enclosure that is built to withstand tough instore conditions with continuous operation. Eliminating the active CPU fan increases reliability by preventing
forced air through the unit, thereby reducing contaminants in the system. The P1520 can be configured as a
silent, thin-client, fanless, solid-state terminal for maximum reliability.
The P1520 supports multiple operating systems including Windows XP Professional and XP Embedded. The
P1520 provides full support for TCP/IP networking on a 10BaseT or 100 BaseT Ethernet network and it has full
support for a wireless network (optional). Upgradeability and expandability are fundamental to the P1520 and
it offers a field replaceable MSR and power supply, upgradeable RAM and storage, and expansion through the
low-profile PCI and mini-PCI slot. High performance, high connectivity, and openness and are the key benefits
of the P1520.
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Product Stability
By using Intel’s embedded processor family, the P1520 offers guaranteed product stability for many years
unlike traditional consumer desktop and mobile PCs that have short processor life spans of only a few mon ths .
This benefit provides a consistent configuration which is critical for rollouts that might last several years.
Model P1520 Every-Unit-Item Features and Benefits
Features Benefits
Intel Celeron M (900Mhz or 1.3Ghz) or Pentium
M 1.6GHz processor (or higher)
Intel 852GM Chipset Supports dual, independent video displ a y s, USB
Radiant countertop enclosure Fully integrated, low-profile, water and tamper
CableStrap™ System Highly functional cable management system that
Dual-Bulb, Active Matrix, XGA LCD primary
display
Software-adjustable brightness and contrast
control for main display
Integrated resistive or capacitive touch screen
controller
Magnetic Stripe Reader (MSR) Integrated 3-Track MSR for credit and loyalty
3.5” Hard Drive, uDOC, or
Compact Flash™ storage
Integrated stereo, water proof speakers Provides high-quality feedback for user
System Management features Supports ACPI, SMBIOS, DMI, SNMP, WfM,
6 Powered serial ports (4 RJ12 and 2 DB9) Provides data I/O with any RS-232 peripheral and
Fast performance, low power, and support for
multiple operating systems. Long lifecycle
commitment from Intel.
2.0, integrated graphics utilizing Intel® Extreme
Graphics 2 technology, and 64MB Dynamic
Video Memory Technology (DVMT). Fast,
high-bandwidth 400mhz system bus.
resistant housing for high functional retail
interaction
uses a cable strap to secure cable connections for
better reliability
Excellent brightness, contrast, and color depth.
Enables the proper display of high-quality
graphics to ease use and decrease training time for
retail employees or to directly engage the
consumer
Better display characteristics for user as well as
significantly increased bulb life for main display
Resistive screen offers low-cost option with
superb ease of use. Can be used with instruments
other than fingertip, very high durability, does not
“drift” over time. Capacitive screen offers greater
durability for applications that do not require
gloved or stylus input.
cards. Barcode readers optional.
3.5” large capacity for high reliability and greater
mass storage. USB Disk on Chip (uDOC) for
greater reliability
interaction. Speakers are waterproof for the
demanding retail and food service environment
and PXE. Also supports metering, remote
desktop, remote execution, BIOS update, system
inventory and asset management.
power, minimizing failure poi nt s
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4 USB 2.0 ports Provides data I/O with any USB peripheral.
Faster data rates with USB 2.0 at 480 Mbps
verses 12Mbps with USB 1.1
2 Dedicated Cash Drawer Ports (RJ 4 Pin, 12v) Provides two powered ports for direct drive cash
drawers (12 volt)
1 DVI port Provides port for second display (digital or
analog)
1 PS/2 port Provides support for keyboard
1 Mini-PCI expansion slot Provides expansion slot typically for integrated
wireless card
For optional add on ports, see below. Optional parallel and powered USB (24v)
Variable Position Tilt-Stand with power supply
This tilt-stand provides variable tilt positions that are secured without need for pins or locking knobs.
The dual-spring hinge allows for continuous, smooth rotation throughout the tilt angle (20° to 100° from
vertical). The stand includes a cable management system to prevent accidental disconnect or tampering. It also
offers through-counter cable routing, which hides all cabling from view. With the power supply located in the
base, thermal dissipation of the power supply is isolated and away from the touch head motherboard electronics,
which increases reliability of the terminal. The power supply is also field serviceable.
Model P1520 Optional Features
Operating System Options See configuration options
Microsoft Windows XP Professional Operating System
Microsoft Windows XP Embedded Operating System
Storage
USB Disk on Chip (uDOC) - Solid state storage option with XP Embedded OS for greater reliability and
increased data speed. 1GB capacity is standard.
Compact Flash™ - Solid state storage option with XP Embedded OS
Hard Disk Drive (80GB, 7200 RPM standard) – Large capacity storage option
Wireless Adapter card
See configuration options
See configuration options
This feature adds an Wireless Network Connection card (Tri-mode 802.11a/b/g). Wi-Fi Certified for 2.4 GHz
and 5 GHz band, WPA and WPA2. The transmission rate will decrease as distance from access point increases.
Typical indoor ranges are as follows:
802.11a: 40 ft (12 m) @ 54 Mbps / 300 ft (91 m) @ 6 Mbps
802.11b: 100 ft (30 m) @ 11 Mbps / 300 ft (90 m) @ 1 Mbps
802.11g: 100 ft (30 m) @ 54 Mbps / 300 ft (91 m) @ 1 Mbps
Biometric Reader Option
This feature provides a 6.5 x 6.5 mm, 500 dpi resolution fingerprint reader to the MSR module of
the P1520. The biometric reader is typically used for employee login to the software application.
Dallas I-Button Reader Option
This feature adds a Dallas I-Button reader to the MSR module of the P1520. The Dallas I-Button
reader is typically used for employee login to the software application.
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See configuration options
See configuration options
P1520 User Guide
Radiant Customer Display Options
Two features are available depending on the requirement of a 2x20 or Order Confirmation Display.
Radiant offers two options for the customer display including the color 5.5” Digital Video Order Confirmation
Display (OCD) that supports full motion video or the 2x20 VFD Graphical Customer display. Both provide the
ability for customers to view orders as they are entered into the point of sale resulting in increased order
accuracy. Additionally, they can be used as an advertising medium, allowing clients to display specials and
promotions to the customer at the time of purchase. Either display can be tilt stand mounted directly on the
terminal or pole mounted. The Radiant terminal provides the necessary power to operate the OCD or the 2x20
VFD Customer Display. For customer display feature numbers and specifications, see specific General Product
Descriptions for displays.
Advertisement Mounting Kit
Feature Number: P150F020
See configuration options
Kit includes back door and hinges for mounting advertising displays to top, back of terminal.
USB Keyboard with four USB ports
The USB keyboard offers 104 quiet, tactile-feel buttons for excellent user interface. In addition, it has four
downstream USB ports on the rear of the keyboard for connecting additional USB devices. The keycap
symbols are wear-resistant, durable, and easy to clean for demanding users. The keyboar d’s size is 470 x 195 x
38 mm.
USB Mini-Keyboard with Storage Tray (Black)
The USB keyboard and tray is a 86 key, mini-keyboard with a USB interface and a slideout, black metal tray. The keyboard uses quiet, tactile feel technology and has durable,
laser printed, keytop legends. The keyboard is black and the size is 462 x 168 x 41 mm.
DVI to VGA adapter cable
To use a VGA projector or second VGA display, this adaptor cable converts the DVI port on the P1520 to a
VGA port output. DVI Male to DB-15 Male VGA cable.
Wall Mount Kit
This kit includes the wall mount bracket and a tilt prevention bracket which is
mounted to the hinge to position the touch head vertical.
Feature Number: P762F004
Feature Number: CB00429
Feature Number: KB00001
Feature Number: X200F601
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Typical RJ12 to DB9M adapter kit (should work for pinpads, scanners, etc)
To connect a peripheral device that requires DB9 to a Radiant P15xx POS terminal via serial cable, order the
following the two items below.
1CBDB9RJ DB9M to RJ12 Adaptor
CB10548 6 ft RJ11 cable
Parallel Port Option
This feature adds an internal parallel port to the connectivity panel and provides data I/O with any parallel
peripheral.
Powered USB (24v) Option
This feature adds a 24 volt, powered USB port into the tilt base of the P1520. Powered USB offers a single
connection receptacle that includes both a standard USB connector and a locking power connector
(USB+power). It accepts either a standard USB device or a 24 volt USB device such as a printer. Similar to
the powered serial ports, the powered USB port eliminates the need for a power brick, thereby reducing another
point of potential failure. This option is only available with the tilt base configuration. For more information
on powered USB, see http://www.poweredusb.org/
See configuration options
See configuration optio ns
Specifications
CPU Intel Celeron M (900Mhz or 1.3Ghz) or Pentium M 1.6GHz
Volatile Memory 256MB Std, 2 DIMM slots with up to 2GB DDR SDRAM
Networking Auto-selecting 10Base-T/100Base-T Ethernet using TCP/IP
Primary Display 15” XGA, Active Matrix, dual-bulb, supports auto-stretching
Speaker Integrated 2 watt X 2 speakers for stereo sound
Touch Screen Native support for 5-wire resistive or capacitive
MPEG Video Decoding Software MPEG decoding supported
Enclosure Polycarbonate/ABS impact resistant, high strength blend,
Dimensions (Countertop
envelope through tilt angle)
Base Dimension 11.9” L x 10.7” W
Tilt Angle 20° to 100° from vertical
Weight 22.7 lbs., 10.3 kg
Operating Temperature 32°F – 104°F, 0°C – 40°C
Storage Temperature 32°F – 158°F, 0°C – 70°C
Humidity 5% to 85%, non-condensing
processor (or higher)
supported
VGA and SVGA resolutions
environmentally sealed
13.4 to 14.2” L x 15.8 or 16.8” W x 11.5 to 14.2” H,
34.0 to 36.0 cm L x 40.1 or 42.6 cm W x 29.2 to 36.0 cm H
30.2 cm L x 27.1 W
Environmental Compliance RoHS, WEEE
EMI Certifications FCC Class A, CE, C-Tick
Safety Certifications UL, CUL, CB Scheme
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2. Installing the P1520
Follow these steps to install a P1520 unit:
1. Place the P1520 with stand in a point of sale area (storefront).
The unit will come completely assembled with tilt stand, touch screen, and customer display (optional)
attached.
2. The power cord should already be attached to the bottom of the terminal. If not, tilt the terminal to the
side and attach the power cord to the bottom of
the terminal.
3. If available, route power cable through the
power cord hook to prevent accidental
disconnects.
4. Connect the peripheral devices to the
appropriate ports (see connectivity diagram
below)
5. Connect the network cable to the network port.
6. Open the Cable Management System.
7. Route the cables from the terminal connectors
through the Cable Management System and
then down between through the center slot in the plastic base.
8. Connect the power cable to power connector.
¾ Note: The socket-outlet shall be installed near the equipment and shall be easily accessible.
9. The P1520 should boot automatically.
With Radiant Application Software: Upon the initial boot of the P1520, typically the Back Office server
should detect the new P1520 and send all appropriate data files to the unit. After the initial file transfer has
completed, the unit will automatically reboot. Following the reboot the P1520 unit should be fully operational.
Power cord hook
With Third Party Application Software: The P1520 will boot to the operating system or directly to the third
party application.
Cable Restraint: The P1520 includes a cable management system with cable strap to prevent accidental
disconnects and tampering. The strap is opened, peripheral connections are made, the strap is closed, and then
cables are then routed thorough the slot in the base.
Footprint: An area of no less than 16.8” inches square is necessary to properly install a P1520 unit with MSR.
This will accommodate the unit as well as its associated mounting hardware and customer display.
Power: P1520 has an auto-sensing power supply rated for 110V an d 240V, 50Hz or 60Hz located in the base.
Source power is drawn from a regular AC wall outlet. The electronics are “universal” – that is, they will
function when connected to standard wall outlets of most nationalities around the world. For use in locales
other than North America, special wall outlet adapters or cables will be required. For international
configurations of the P1520, typically the country specific power cord is ordered separately.
Moisture: P1520 terminals should not be installed in areas where they might be exposed to direct water spray.
P1520 units are not meant for outdoor installation.
Touch Screen Cleaning: Any standard glass cleaner that is not ammoni a base d or wate r can be used to clean
the touchscreen. Always spray the glass cleaner on the cloth or towel and then clean the touchscreen to prevent
cleaner from running down the glass and gathering on the front bezel.
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Magnetic Strip Reader (MSR) Cleaning: Periodically, the MSR may need to be cleaned depending on usage.
Pre-saturated MSR cleaning cards can be ordered from Radiant (50/box) using part number ZZ00299 .
Otherwise, wrap a card with a saturated paper towel of glass cleaner and swipe gently to clean reader head.
Secure Mounting Dimensions: The P1520 has several mounting options included countertop, wall mount, and
keyboard tray. In addition, we can lock the terminal using a laptop locking cable. See below for bolt pattern.
Wall Mount Installation - P762F004*
1. Tilt Bracket Installation on P15xx
This prevents touch head from rotating down in the wall
mount position. Tilt the P15xx touch head to the back
position for installation of blue tilt mount bracket.
Tilt Bracket
Wall Bracket
2. Remove two machine screw from Cablelock™ or
cable strap as shown.
Note: Blue tilt bracket (MP00648) is installed behind
Cablelock™ on P1550 or behind cable strap on
P1510 or P1520.
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