Radiant P1220 POS User Manual
Radiant Model P1220 POS
Terminal
User Guide V.9 (DRAFT)
Version .9 4/12/05
© 2002 Radiant Systems, Inc.
All Rights Reserved
No part of this document may be reproduced, stored in a retrieval system,
or transmitted in any form or by any means, electronic or mechanical,
including photocopying and recording for any purpose, without the prior
written permission of Radiant.
INFORMATION IN THIS USER DOCUMENT IS SUBJECT TO
CHANGE BY RADIANT WITHOUT NOTICE.
Microsoft and Windows are registered trademarks and NT is a trademark
of Microsoft Corporation.
Using this Guide
Format/Contents
This user's guide is designed to help you set up and use the P1220 Point of Sale. The official product name
is P1220 Point of Sale and offers multiple configurations depending on operating system, memory,
touchscreen, motion sensor, or storage configurations. It is designed as a reference guide. All steps and
overviews contained in this guide can be used as a functional reference when you are using the system onsite.
Text Notations
Labels on the P1220 box are displayed in bolded text.
Text Symbols
This guide contains symbols that identify special emphasis on a function or procedure. Each type of symbol
is identified below:
NOTE: This symbol indicates any additional information that you might want to know about a certain
function. This information is outside of the flow of the current process.
Caution - This symbol indicates that the user’s actions may have an effect on the system.
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Table of Contents
Format/Contents..............................................................................................ii
Text Notations.................................................................................................ii
Text Symbols ..................................................................................................ii
1. Introducing the Radiant Model P1220 POS Terminal ......................... 3
Model P1220 Every-Unit-Item Features and BenefitsError! Bookmark not defined.
Model P1220 Optional Features................................................Error! Bookmark not defined.
Specifications.......................................................Error! Bookmark not defined.
2. Installing the P1220.............................................................................. 8
Setting Up the P1220 ................................................................................10
CableStrap™ System .................................................................................10
Connectivity (I/O) panel...........................................................................11
Terminal Model Number Labels .................................................................11
Operating Systems....................................................................................12
Connecting the Power Source ...................................................................12
Connecting to a Network...........................................................................12
Connecting Peripheral Devices..................................................................12
Using the RS-232 Ports...........................................................................................................12
Using the USB Ports................................................................................................................13
Using the Direct Drive Cash Drawer Ports..............................................................................13
Using a Digital Video display with the P1220..........................................................................13
Using an external VGA display with the P1220.......................................................................14
Connectivity Inside.....................................................................Error! Bookmark not defined.
Storage ................................................................Error! Bookmark not defined.
LED Diagnostics.........................................................................................14
3. Using the P1220.................................................................................. 14
Starting Up the P1220...............................................................................14
Shutting Down the P1220 .........................................................................15
Touch Calibration ......................................................................................15
4. Upgrading/Replacing Components .... Error! Bookmark not defined.
Replacing the MSR ...............................................Error! Bookmark not defined.
Upgrading/Replacing the RAM .............................Error! Bookmark not defined.
Replacing a 3.5” Hard Drive .................................Error! Bookmark not defined.
Replacing a 2.5” Hard Drive .................................Error! Bookmark not defined.
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Replacing the Compact Flash................................Error! Bookmark not defined.
Replacing a Customer Display ..............................Error! Bookmark not defined.
Replacing a Power Supply ....................................Error! Bookmark not defined.
Important Safety Warning For Coin Battery Replacement and Handling ...17
5. P1220 Device Drivers......................................................................... 17
P1220 (dvOCD) P704Fxxx Software Developers Kit (SDK)........................17
6. Removing a Defective P1220............................................................. 19
7. Hardware Certifications...................................................................... 19
8. Appendix: P1220 Troubleshooting Guide.......................................... 21
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1. Introducing the Radiant Model P1220 POS Terminal
The Radiant P1220 Point-of-Sale is the newest member in the Radiant
Systems family of open retail platforms. This NEW 12” LCD form
factor offers multiple mounting options included tilt stand, wall, and
wedge mount. The terminal utilizes Intel’s Celeron M Ultra Low
Voltage processor and 852 chipset for low power and high
performance.
Open Platform Highlights
o Standard Intel Architecture
o Industry standard storage (hard drive or CF Card), DDR
memory, mini-PCI slot, and USB/RS232 connectivity
o Multiple operating systems including Windows XP or XP-
Embedded
o OPOS drivers available
The new countertop enclosure provides many benefits, including a small footprint and multiple mounting
options. The unique CableStrap™ System provides for ease of installation, controlled access to connectors,
concealed cable routing, and cable restraint for better reliability. This all-in-one solution provides very tight
integration of core point-of-sale hardware including a touch screen, magnetic stripe reader, and much more.
This package includes a 12” active matrix, color, 800x600 main display with a resistive or capacitive tou c h
screen. The high-bright, dual-bulb active matrix screen provides the best possible display quality, with
excellent contrast and brightness. Additionally, the P1220 provides the very best in retail multimedia, including
full motion video.
The resistive touch screen provides a very durable, accurate, and fast touch interface even with a gloved hand
or stylus. Alternatively, the capacitive touch screen offers a highly durable, accurate, and fast touch interface
for applications that do not require gloved or stylus input.
The P1220 also has more powered serial ports than most alternative 12” POS terminals including four RS232,
four USB, 1 DVI-I, 2 PS/2, and two dedicated cash drawer ports. This provides greater flexibility to support
both legacy and next generation peripherals. Also, the powered serial ports eliminate the need for power bricks,
thereby reducing another point of potential failure.
The retail hardened design offers a spill resistant, high impact enclosure that is built to withstand tough instore conditions with continuous operation. Eliminating the active CPU fan increases reliability by preventing
forced air through the unit, thereby reducing contaminants in the system. In addition, the P1220 can be
configured as a silent, thin client, fanless, solid-state terminal for maximum reliability.
The P1220 supports multiple operating systems including Windows XP Professional and XP Embedded. The
P1220 provides full support for TCP/IP networking on a 10BaseT or 100 BaseT Ethernet network and it has full
support for a wireless network (optional). Upgradeability and serviceability are
fundamental to the P1220 and it offers easy access to the hard drive, motherboard, RAM,
and expansion slots.
Product Stability
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By using Intel’s embedded processor family, the P1220 offers guaranteed product stability for many years
unlike traditional consumer desktop and mobile PCs that have short processor life spans of only a few mon ths .
This benefit provides a consistent configuration which is critical for rollouts that might last several years.
Model P1220 Every-Unit-Item Features and Benefits
Features Benefits
Intel Celeron M 600 MHz uLV processor (or
higher)
Intel 852GM Chipset Supports USB 2.0 and up to 32MB Dynamic
Radiant countertop enclosure Fully integrated, low-profile, water and tamper
CableStrap™ System Highly functional cable management system that
Dual-Bulb, Active Matrix, SVGA LCD primary
display
Software-adjustable brightness for main display Better display characteristics for user as well as
Integrated resistive or capacitive touch screen
controller
Magnetic Stripe Reader (MSR) Integrated 2-Track MSR with long life rating for
3.5” Hard Drive, 2.5” Hard Drive, or
Compact Flash™ storage
Sound Provides buzzer for user interaction.
System Management features Supports ACPI, SMBIOS, APM, SNMP, and
4 Powered serial ports (RJ12) Provides data I/O with any RS-232 peripheral and
4 USB 2.0 ports Provides data I/O with any USB peripheral.
2 Dedicated Cash Drawer Ports (RJ, 4-pin) Provides two powered ports for direct drive cash
High performance, low power, and support for
multiple operating systems. Long lifecycle
commitment from Intel.
Video Memory Technology (DVMT).
resistant housing for high functional retail
interaction
uses a cable strap to secure cable connections for
better reliability
Excellent brightness, contrast, and color depth.
Enables the proper display of high-quality
graphics to ease use and decrease training time for
retail employees or to directly engage the
consumer
significantly increased bulb life for main display
Resistive screen offers low-cost option with
superb ease of use. Can be used with instruments
other than fingertip, very high durability, does not
“drift” over time. Capacitive screen offers greater
durability for applications that do not require
gloved or stylus input.
credit and loyalty cards. Barcode and 3-Track
readers optional.
3.5” or 2.5” large capacity for high reliability and
greater mass storage. Compact flash for greater
reliability
PXE. Also supports metering, remote desktop,
remote execution, BIOS update, boot on USB,
system inventory and asset management.
power, minimizing failure poi nt s
Faster data rates with USB 2.0 at 480 Mbps
verses 12Mbps with USB 1.1
drawers (12 volt)
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2 PS/2 ports Provides support for mouse and keyboard
1 DVI-I port Provides port for second display (digital or
analog)
1 Mini-PCI expansion slot Provides expansion slot typically for integrated
wireless card
Variable Position Tilt-Stand with power supply
This tilt-stand provides variable tilt positions that are secured without need for pins
or locking knobs. The dual hinge allows for continuous, smooth rotation
throughout the tilt angle (20° to 105° from vertical). The stand includes
CableStrap™ System, a unique cable system with cable strap to prevent accidental
disconnect or tampering. It also offers through-counter cable routing, which hides
all cabling from view. With the power supply located in the base, thermal
dissipation of the power supply is isolated and away from the touch head
motherboard electronics, which increases reliability of the terminal.
Wedge Mount option
The P1220 can be configured in a wedge mount option to allow for a low-profile,
fixed position form factor. The wedge configuration allows for a slight 9° angle for
those situations that require minimal terminal height on the countertop. This is
very useful for the passing items over the terminal from the employee to the
customer. This configuration also includes an external, fanless power supply (solid
state) and storage options of either a solid state Compact Flash™ or an integrated
2.5” laptop hard drive for even greater capacity.
Wall Mount option
The P1220 can be configured in a wall mount option to allow for a thin, fixed position form factor. The wall
configuration creates an ADA compliant (less than 4” height from wall) mounting to provide maximum
flexibility. Mounting to poles, hallway walls, or other locations is simple by using the wall mount bracket.
This configuration also includes a external, fanless power supply (solid state) and storage options of either a
solid state Compact Flash™ or an integrated 2.5” laptop hard drive for even greater capacity.
Model P1220 Optional Features
Operating System Options See configuration options
Microsoft Windows XP Professional Operating System
Microsoft Windows XP Embedded Operating System
Storage
Compact Flash™ - Solid state storage option with XP Embedded OS. 512MB capacity is standard.
3.5” Hard Disk Drive (40GB, 5400 RPM standard) – Large capacity storage option with high
performance
2.5” Hard Disk Drive (40GB, 5400 RPM standard) – Large capacity storage option for wedge or wall
mount options
Wireless Adapter card
This feature adds an Intel PRO/Wireless 2200BG adapter card to the P1220. The mini-PCI card complies with
the IEEE 801.11b/g dual band standard and utilizes the mini-PCI slot. The maximum communication rate is
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See configuration options
P1550 User Guide
11Mbps using 802.11b at 2.4Ghz frequency or 54Mbps using 802.11g at 2.4Ghz frequency. The transmission
rate will decrease as distance from access point increases. Communication ranges varies from around 300 feet
(indoors line of sight) to 1324 feet (outdoors line of sight). Please note that the wireless access poin t must be
ordered separately.
Parallel Port
This feature adds a parallel port to the connectivity panel and provides data I/O with any parallel peripheral.
Radiant Customer Display Options
Radiant offers two options for the customer display including either the color 5.5” Digital
Video Order Confirmation Display (OCD) that supports full motion video or the 2x20
VFD Graphical Customer display. Both provide the ability for customers to view orders as
they are entered into the point of sale resulting in increased order accuracy. Additionally, they can be used as an
advertising medium, allowing clients to display specials and promotions to the customer at the time of purchase.
The stand mounted 2x20 is integrated directly on top of the terminal in a fixed position or it can be pole
mounted. The Radiant terminal provides the necessary power to operate the OCD or the 2x20 Customer
Display. For customer display feature numbers and specifications, see specific General Product Descriptions
for displays.
Biometric Reader Option
This feature provides a 6.5 x 6.5 mm, 500 dpi resolution fingerprint reader to the front bezel of the P1220. The
biometric reader is typically used for employee login to the application.
See configuration options
See configuration options
See configuration options
Powered USB (24v) Option
This feature adds a 24 volt, powered USB port into the tilt base of the P1220. Powered USB offers a single
connection receptacle that includes both a standard USB connector and a locking power connector
(USB+power). It accepts either a standard USB device or a 24 volt USB device such as a printer. Similar to
the powered serial ports, the powered USB port eliminates the need for a power brick, thereby reducing another
point of potential failure. This option is only available with the tilt base configuration. For more information
on powered USB, see http://www.poweredusb.org/
RFID Reader
This feature adds a RFID reader. Supports ISO 15693, 14443A/B, and HG Tag-it. Dual Frequency 134.4Khz
and 13.56Mhz. Antenna is mounted behind the Radiant logo badge.
USB Keyboard with four USB ports
The USB keyboard offers 104 quiet, tactile-feel buttons for excellent user interface. In addition, it has four
downstream USB ports on the rear of the keyboard for connecting additional USB devices. The keycap
symbols are wear-resistant, durable, and easy to clean for demanding users. The keyboar d’s size is 470 x 195 x
38 mm.
See configuration options
See configuration optio ns
Feature Number: KB00001
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