Rackmount Solutions VA 10000, VA 2000, VA 1000, VA 700, VA 20000, VA 3000, VA 6000 User Manual
Specifications and Main Features
Frequently Asked Questions
User Manual
Active and E-Series
Uninterruptible Power Supply
Operating Manual
• 700 VA
• 1000 VA
• 2000 VA
• 3000 VA
• 6000 VA
• 10000 VA
• 20000 VA
• 700 VA Rackmount
• 1000 VA Rackmount
• 2000 VA Rackmount
• 3000 VA Rackmount
Active™ and E-Series™ User Instruction Manual
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS.
Please read and save these instructions. This manual contains important instructions for Chloride models:
• Active700
• Active1000
• Active2000
• Active3000
• BPActive1000
• BPActive3000
•Active700-19
• Active1000-19
• Active2000-19
• Active3000-19
• BPActive1000-19
• BPActive3000-19
• E61XA (E41XA)
• E101XA (E81XA)
• E203XA (E153XA)
• BPE61
• BPE101
Follow these instructions during installation and maintenance of the UPS and batteries.
If you have a problem with the UPS, please refer to this manual before calling the Technical Support
Department. The Troubleshooting section on pages 20 and 53 address most UPS-related issues.
FCC Compliance
ATT EN TI ON : Changes or modifications to this unit not expressly approved by the party responsible or in FCC
compliance could void the user’s authority to operate the equipment.
This equipment was tested and complies with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These
limits are designed to provide reasonable protection against harmful interference when the UPS is operating in a commercial
environment. The UPS generates, uses, and can radiate radio frequency energy. If installation and use is not in accordance
with the instruction manual, it may cause harmful interference to radio communications.
ATT EN TI ON :Operation of this equipment in a residential area may cause harmful radio communications
interference. The user is responsible for correcting the interference.
Chloride Power Protection
28430 N Ballard Drive
Lake Forest, IL 60045
USA
Telephone: (847) 990-3228
Toll Free: (800) 239-2257
Facsimile: (800) 833-6829
Thank you for selecting this uninterruptible power supply (UPS). Chloride’s Active UPS offers the most
reliable protection from the harmful effects of electrical line disturbances for your computing and
communications equipment.
1.1 Registering your Chloride Active UPS
To ensure that your Active model and serial number are registered, complete and mail the enclosed postagepaid warranty card.
1.2 Technical Support and Service (Active)
Chloride offers 24-hour technical support. To contact Chloride Technical Services:
• Phone: (800) 879-5011
• email: usa.service@chloridepower.com.
NOTE: All calls received before 7 a.m. or after 7p.m. Central Standard Time are forwarded to a cell phone.
A Chloride Technical Service Representative will return your call within one half hour between 5 p.m. and
10 p.m. Central Standard Time. Except for emergencies, calls received between 10 p.m. and 7 a.m. will be
returned during normal business hours.
Please check with Chloride Technical Services before attempting to repair or return any Chloride product.
If a Chloride unit needs repair or replacement, Chloride Technical Services issues a Return Material
Authorization (RMA) number along with instructions on how to return the unit.
1.3 Safety Notes
WARNING: Read the following information carefully! Disregard of these safety notes may endanger
your life and health as well as the functioning of your equipment and the safety of your data.
WARNING: This equipment services power from more than one source. The output receptacles may
have voltage even when the unit is unplugged.
UPSs present a different safety issue than most electrical equipment because unplugging the UPS puts it into backup mode.
Unplugging the UPS does not remove the electrical charge. To ensure that the UPS is off, push BYPASS (for a minimum of
1 second) before unplugging the UPS from the mains.
CAUTION: Operating this equipment without proper grounding may present a risk of electrical shock.
Do not use AC adaptors with only two conductors to connect the input line cord to the wall socket as this will not connect
the earth ground to the equipment.
WARNING: Dangerous voltages are present within this unit! There are no user-serviceable parts
inside. Any repairs or modifications by the user may result in out-of-warranty repair charges, unsafe
electrical conditions, or violation of electrical code.
This device complies with the relevant safety regulations for uninterruptible power supplies for use in a
controlled office environment. If you have any questions, please contact Chloride Technical Service at
1- 800-879-5011.
Chloride Active and E-Series UPS User Manual1
• Transport the unit only in suitable packaging (protect against jolts and shocks).
• If the equipment is moved indoors from a cold environment, condensation may occur. Before you place
the equipment in service it must be absolutely dry. An acclimatization period of at least two hours is
required.
• This equipment must be installed in an indoor, temperature controlled environment that is free of
conductive contaminants. See chapter
10, “Active Tower and Rackmount Specifications” on page 22
for specific environmental limits.
• The Active equipment has a safety-tested power cable and may only be connected to a properly
grounded receptacle.
• The switch (see chapter 2, “Display and Operation Elements (Active)” on page 3) does not isolate
the device (UPS) from the mains. To isolate completely from the mains, the main switch must be
switched off and the power plug disconnected.
CAUTION: Removing mains power may not remove power from the device (UPS) output. See instructions above to
properly remove power from output.
• In case of interruption of the mains voltage, the integrated battery maintains the power supply to the
connected equipment.
• Lay all cables so that nobody can stand on them or trip over them. When connecting the device to the
power supply, follow the instructions in the chapter on
“Active Installation and Commissioning” on
page 11.
• No data transmission lines should be connected or disconnected during a thunderstorm.
• Make sure that no objects (e.g. pins, necklaces, paper clips, etc.) get inside the device.
• In emergencies (e.g. damaged case, controls or power cables, penetration of liquids or foreign matter)
put the device into BYPASS, disconnect the power plug and contact Chloride Technical Services at
1-800-879-5011.
• Do not connect equipment that will overload the UPS (e.g. laser printers or vacuum cleaners) or
demand DC-current (e.g. half-wave rectifiers or hair dryers).
• When cleaning the unit, follow the instructions in chapter 7, “Maintenance (Active)” on page 19.
• The sum of the leakage currents (protective conductor current) of the UPS and the connected devices
must not exceed 3.5 mA for the types Active 700, 1000, 2000 and 3000.
Chloride Active UPS is UL listed under UL1778 for North American units.
2Chloride Active and E-Series UPS User Manual
Chapter 2 Display and Operation Elements (Active)
The Uninterruptible Power System (UPS) is connected between AC power and the load. It protects the load
against mains disturbances, especially power failures.
Its operation is based on the on-line principle. The connected load is supplied power through the UPS’s
inverter. Power disturbances from the mains are suppressed which increases the loads’ operational security
(PC, network server, multi-user systems etc.)
In the event of a mains failure, maintenance-free batteries provide an uninterrupted supply of energy. In
practice, mains failures are of relatively short duration, dependent on the mains quality. Therefore, the UPS’
energy is in most cases sufficient to ensure continuous operation of the connected systems, until the mains
is reestablished. In the event of a longer lasting mains failure it allows for controlled shutdown of connected
systems.
The UPS indicates by acoustical (buzzer) and optical (LED) alarms that a mains failure has occurred and is
still persistent. Battery runtimes vary depending upon load, number of batteries and environmental
conditions.
The following chart shows the approximate values of the emergency runtime (assuming fully charged
battery at the onset of the mains failure.)
Load in % A700A1000A2000A3000
OVERLOAD>105
95-1056 min7 min10 min6 min
LOAD75-957 min8 min11 min7 min
55-7510 min11 min16 min10 min
35-5515 min17 min24 min15 min
1-3528 min33 min37 min28 min
• The actual battery capacity can be read from the LED-”battery” chain (see table below).
Battery Capacity
Battery1 - 35%
35 - 55%
55 - 75%
75 - 95%
95 - 100%
The most reliable method for determining actual battery runtime is the application of Chloride MopUPS®
software. With this software, the prospective remaining battery capacity is indicated before and during an
AC power failure. Furthermore, shutdown procedures can be automated. Depending on the application
program, operating system and computer hardware, it can be ensured that in the event of a power failure the
application programs are automatically closed, the subscribers logged in at the server are logged out, the
data is stored and the operating systems are shut down. For further information please refer to our
publication about the Chloride ManageUPS™
NET SNMP Adapter.
After return of the mains voltage, the UPS automatically initiates a restart. The connected systems are
restarted according to their specifications.
In the event of overload or internal failure, the load is supplied from the mains via an automatic bypass. As
soon as the normal status is reestablished, automatic switchover to inverter operation is performed.
This operation manual contains all relevant information to install and operate the UPS.
Chloride Active and E-Series UPS User Manual3
2.1 Front
The OVERLOAD indicator is on when the UPS is overloaded.
The LED-chain LOAD indicates the load state of the UPS.
The BYPASS indicator is on when the UPS supplies a voltage via
the bypass.
The INVERTER indicator is on when the inverter is in operation.
The LED-chain BATTERY indicates the battery’s charge state
(normal operation) or the % of battery time remaining when
mains fail.
The LINE indicator is on when there is mains voltage at the UPS
input.
The ALARM indicator is on when the UPS is faulty. Simultaneously, an acoustical signal is given, which can be reset by
pressing the BYPASS switch.
The switch switches the inverter off and the bypass on. The
UPS still has output voltage.
Operating the switch | activates the inverter. After a delay of
approximately 5 seconds the BYPASS indicator extinguishes and
the INVERTER indicator illuminates.
NOTE: To switch from BYPASS to INVERTER, press the | switch for at least 1 second. (A tone sounds
confirming the switch).
4Chloride Active and E-Series UPS User Manual
2.2 Rear
2.2.1 Active 700 and 1000
Selector switch - for output voltage.
The selection of the output voltage
must be made with the UPS switched
off and unplugged.*
Input fuse - the fuse may only be
changed when the device is switched
off and unplugged.
Fig. 1: Active 700 Rear View
Selector switch - for output voltage.
The selection of the output voltage must
be made with the UPS switched off and
unplugged.*
Selector switch
Interface COM A
Interface COM B (optional)
Fan
Input fuse
Mains connection
Output receptacles
Selector switch
Interface COM A
Interface COM B (optional)
Connection for additional bat-
teries
Input fuse - the fuse may only be
changed when the device is switched off
and unplugged.
Fig. 2: Active 1000 Rear View
Fan
Input fuse
Mains (input) connection
Output receptacles
* Call Chloride Technical Services for information on setting output voltages (1-800-879-5011).
Chloride Active and E-Series UPS User Manual5
2.2.2 Active 2000 and 3000
Selector switch - for output voltage.
The selection of the output voltage must
be made with the UPS switched off and
unplugged.*
Fig. 3: Active 2000 Rear View
Selector Swith - for output voltage
The selection of the output voltage must
be made with the UPS switched off and
unplugged.*
Selector switch
Interface COM A
Interface COM B (optional)
Selector switch
Interface COM A
Interface COM B (optional)
Connection for additional batteries
Fans
Output Receptacle
Input circuit breaker
Linecord
Fig. 4: Active 3000 Rear View
* Call Chloride Technical Services for information on setting output voltages
(1-800-879-5011)
6Chloride Active and E-Series UPS User Manual
Chapter 3 Active Rackmount Series
The technical data of the Active Rackmount UPS corresponds to the standard unit series Active, except for
the details which are explained below. The Active Rackmount consists of the following types:
• Active700-19, with 700 VA nominal rating
• Active1000-19, with 1000 VA nominal rating
• Active2000-19, with 2000 VA nominal rating
• Active3000-19, with 3000 VA nominal rating,
• BPActive1000-19
• BPActive3000-19
The above listed units with a mounting height of 2 U (2 U = 3.50 inches) are designed for installation in a
standard 19-inch industrial rack.
3.1 Safety
3.1.1 Intended use
This system, called “unit” in the following text, serves as an uninterruptible power supply of connected
loads in a 19-inch rack. In certain configurations battery packs are part of the unit. These battery packs may
only be connected electrically with the corresponding base unit.
3.1.2 Further safety notes
• When mounting the unit into a rack, it has to be attached on both sides and the front plate of the unit
has to be fixed to the rack by screws.
• There may be connected:
- up to 2 battery packs to the Active1000-19.
- up to 5 battery packs to the Active2000-19 or Active3000-19.
• The vents for air intake and outlet at the front and rear side must not be obstructed.
3.2 Installation and operating notes
3.2.1 Selection of the mounting location
The Active Rackmount units are designed to be mounted in a 19-inch rack. When installing the UPS, please
consider the heavy weight of some components. Preferably, they should be installed in the lower section of
the rack. UPS systems consisting of several components must be installed so that the battery packs are
mounted in the lower section with the UPS mounted directly above them.
Chloride Active and E-Series UPS User Manual7
3.2.2 Mechanical Attachment
The units must be attached in the rack on both sides. When using the attached mounting rails, the single unit
can easily be inserted into a 2 U mounting space or removed from it. In order to attach the unit in the
horizontal position, the front-plate has to be attached to the 19-inch rack at the indicated points on both sides
of the unit.
Do not attach the unit only at the front-plate. This may damage the unit and/or other mounted units.
Fig. 5: Mounting the rails at the body of the UPS or Battery-Pack.
The following table shows the maximum configuration.
Table 1. Battery Cabinets
UPSType of Battery PacksMaximum Number of Packs
Active700-19NoneNone
Active1000-19BPActive1000-192 units
Active2000-19BPActive3000-195 units
Active3000-19BPActive3000-195 units
3.2.3 Connection of a battery pack
NOTE: Before connecting a battery pack to the UPS, the miniature circuit breaker of the battery pack must
be switched to “OFF.” After electrical connection with the UPS, this breaker has to be switched “ON.”
NOTE: The Active2000-19 and Active3000-19 have no internal batteries.
8Chloride Active and E-Series UPS User Manual
3.3 Unit Rear View and Connections
3.3.1 Active 700-19 and Active 1000-19
The following figures show the Active700-19, Active1000-19, Active2000-19 and Active 3000-19 with
battery extensions.
NOTE: No battery extension can be connected to the 700 VA unit.
Fig. 6: Active700-19
Fig. 7: Active1000-19
Fig. 8: Battery Pack - BPActive1000-19
To connect the battery pack to the unit, use the separate cable supplied.
Chloride Active and E-Series UPS User Manual9
3.3.2 Active 2000-19 and Active 3000-19
NOTE: Each battery cabinet BPActive3000-19 contains two battery connections. The first battery pack is
connected to the battery cables of the UPS, each further extension is connected by means of the two cables.
Each cable is non-interchangeable, because the sockets are coded.
Fig. 9: Active2000-19
3.3.3 Active3000-19
Fig. 10: Battery Pack - BPActive3000-19
Fig. 11: Active3000-19
Fig. 12: BPActive3000-19
10Chloride Active and E-Series UPS User Manual
Chapter 4 Active Installation and Commissioning
Upon receipt of your UPS, carefully examine the packing containers for any sign of physical damage. Notify
the carrier immediately if damage is present. Carefully unpack the UPS. Retain the packaging for reuse or
disposal.
NOTE: If damages are detected, please inform the shipping agent immediately.
UPS includes:
• UPS device
• Connection cable for the UPS input
• Output receptacles are on the UPS
Chloride Active and E-Series UPS User Manual11
4.1 Commissioning of an External Battery Cabinet
The following table shows the designations of the battery cabinets which are available for the UPS devices.
Table 2. External Battery Packs
Model CabinetBatteries
Active 700NANA
Active 1000BPActive1000-192x (3 x 7. 2 Ah)
Active 2000BPActive3000-192x (8 x 7. 2 Ah)
Active 3000BPActive3000-192x (8 x 7. 2 Ah)
Disconnect the UPS from the mains and the loads from the UPS.
CAUTION: Make sure that the circuit breaker on the external battery cabinet is in the OFF position.
CAUTION: Battery cabinets are not interchangeable. Use ONLY the battery cabinet indicated above.
Connect the battery cabinet types BP1000, BP3000 to the UPS using the supplied cable. The connection
scheme is shown in the figures below. Switch the circuit breaker on the battery cabinet to the ON position.
The UPS is now ready for operation.
NOTE: Battery charging times may be longer when using an external battery cabinet.
WARNING:
Battery Plug 1
Circuit Breaker
Battery Plug 2
Fig. 13: Connection of Battery Extensions for devices Active 1000
WARNING: The connection of the external battery cabinet may only be done by qualified personnel
in accordance with the applicable safety regulations.
CAUTION: For the electrical installation, the maximum load capacity of the connection cable has to be taken into
account.
12Chloride Active and E-Series UPS User Manual
Chapter 5 Operational Characteristics (Active)
5.1 Ready for Operation Check
To check the emergency supply feature of the UPS, it must be disconnected from the mains.
When correctly functioning with charged batteries, an acoustical signal in intervals of 4 seconds will be
heard. The LED “LINE” (line voltage) indicator disappears. When the interval between the acoustical
signals is reduced to 1 second, the UPS will supply energy for a maximum of 3 more minutes before it is
automatically switched off.
The load will be supplied from the batteries during the specified emergency supply period. If this is not so,
then please check in chapter
Reconnect the UPS with the mains.
The UPS is now again ready for normal operation. Please note, that the batteries have to be recharged before
the complete emergency supply period is again available.
8 “Troubleshooting (Active)” on page 20.
5.2 Self Test
The self test is a LED test.
With the UPS connected to the AC power, switch | has to be operated for at least 1 second.
• Acknowledgment of the input is given by a single acoustical signal.
• The elements of the LED “BATTERY” chain are illuminated according to the battery’s load status. The
“LINE” and “BYPASS” indicators are illuminated.
• Initially all elements of the LED “LOAD” chain are illuminated. Beginning with the top indicator, all
elements of this chain will extinguish one after the other. Thereafter the elements are on according to the
UPS load status.
• The “BYPASS” indicator turns off after approximately 5 seconds and the “Inverter” indicator
illuminates. The load is supplied through the inverter, the energy is taken from the mains.
Chloride Active and E-Series UPS User Manual13
5.3 Modes of Operation
There are three modes of operation, when the UPS is switched on.
5.3.1 Normal Operation, Inverter On (Mains Available)
Lights Illuminated
Fig. 14: Front Display Panel During Normal Operations (Mains Available)
The loads are supplied through the inverter, the energy is taken from the mains.
5.3.2 Battery Operation, Inverter On (Mains Failure)
Lights Illuminated
During Power Failure
Fig. 15: Front Display Panel During Battery Operation (Mains Failure)
In the event of a mains failure, the inverter continues to supply the loads without interruption, the energy is
taken from the battery.
In this operation mode, an acoustical signal is given in intervals of approximately 4 seconds. When reaching
the battery’s energy minimum, this signal is given at one second intervals.
14Chloride Active and E-Series UPS User Manual
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