Ultra Quiet Air Purifier
Hello!
Owner’s manual
Models:
24/7 customer care
Copyright © Rabbit Air 2017. All rights reserved
SPA-550A
SPA-625A
For Questions: Call 888.866.8862
Visit us at www.rabbitair.com
BIOGS2UM1710
Hello there!
General Safety Information
About Your BioGS Air Purifier
Meet your brand new BioGS®!
We hope that this stylish bundle of cleanliness is just what
“
you've been looking for. Be sure to get familiar with this
newest addition to your home, by exploring all of its
features in the enclosed booklet and on our website.
If you have any questions just give us a call, anytime.
We love to hear from you!
Register your air purifier online now for:
”
Register online at www.rabbitair.com/warranty
• Product Protection
By registering your product and purchase information, we can confirm the date of
purchase to secure your warranty. This confirmation serves as security in the event
that your original proof of purchase is lost, or in case your unit needs any servicing
in the future.
• Proof of Ownership
Your model number, serial number, and other information will be kept in our files.
Please complete and return this registration within 90 days from purchase in order
to receive our 5-year limited warranty.
24/7 customer care
For Questions: Call 888.866.8862
Visit us at www.rabbitair.com
Caution: When using electrical appliances, observe the following basic
precautions to reduce the risk of fire, electric shock, and injury:
• Please read all tips and warnings before using your Rabbit Air purifier.
• Use only as directed by the Owner’s Manual.
• Please observe extreme caution when using the air purifier in close proximity to children.
• Rabbit Air purifiers are for indoor use only.
• The Rabbit Air purifier is not intended for use in bathrooms, laundry areas, or other damp
indoor environments. Keep the Rabbit Air purifier away from water at all times.
• Do not use the Rabbit Air purifier near fireplaces or in areas where flammable or
combustible products or vapors may be present.
• This appliance has a polarized plug (one blade is wider than the other). To reduce the risk
of electric shock, this plug is intended to fit in a polarized outlet only one way. If the plug
does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified
electrician. Do not attempt to defeat this safety feature.
• This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of the appliance by a person
responsible for their safety.
• Children should be supervised to ensure they do not play with the appliance.
The Energy Star label and disclaimer:
The energy efficiency of this ENERGY STAR qualified model is measured based on a
ratio between the model’s CADR for dust and the electrical energy it consumes, or
1 2
CADR/Watt.
• This product complies with the maximum allowable concentration of ozone of 0.050
parts per million by volume (ppmv) in a 24-hour period. The Health Canada Guideline 2010
recommends that the Maximum exposure limit, based on an averaging time of 8 hours, is
0.020 ppmv or less when tested in a Sealed, controlled room approximately 30 m³.
A childproof feature pauses air purifier operation when
the front panel is removed.
Electrical Safety Instructions
Operation Guidelines
• The Rabbit Air purifier is designed for use in a 110/120V outlet only.
• Turn off your Rabbit Air purifier before unplugging it from the power outlet.
• Unplug the Rabbit Air purifier from the power outlet when not in use and before
servicing or cleaning the unit.
• To reduce the risk of electric shock, the Rabbit Air purifier has a polarized plug, which
means it will fit into a polarized outlet only one way. If the plug does not fit into the
outlet, reverse the plug. If it still does not fit, contact qualified personnel to install the
proper outlet. Do not alter the plug in any way.
• To avoid electric shock, do not touch the air purifier or its power plug with wet hands.
• Keep the electrical cord away from heated surfaces at all times.
• If the cord or plug appears damaged, return the unit immediately to an authorized service
facility for examination and repair.
• Any attempts to repair the Rabbit Air purifier without written permission from Rabbit Air
will void the warranty and could cause serious personal injury to the user and/or result in
severe damage to the unit.
• Do not pull, carry, lift, or drag the Rabbit Air purifier by pulling its power cord. Remove
the power plug from its outlet by grasping the plug and pulling gently.
• When the Rabbit Air purifier is plugged into a power outlet, keep all fingers, body parts,
hair, jewelry, and loose clothing away from the openings.
• Do not block the air intake or air outlet.
• Do not use the Rabbit Air purifier on or around hot surfaces.
• Do not use the Rabbit Air purifier in a room where it may come into contact with steam.
• Do not operate the Rabbit Air purifier on its side.
• Do not install the Rabbit Air purifier in greasy or damp environments.
• Do not use detergent or soap to clean the Rabbit Air purifier.
• Do not operate the Rabbit Air purifier without filters.
• Do not wash and reuse the filters except for the washable Pre-Filter.
• When transporting the Rabbit Air purifier, always hold the handle on the back of the unit.
Remote Control
• Inverter lighting equipment or electronic light fixtures may interfere with remote control
signals.
• Avoid storing the remote control in direct sunlight. Heat may interfere with remote
control signals.
WARNING: Chemical Burn Hazard. Keep batteries away from children.
Installation Guidelines
• Avoid putting the Rabbit Air purifier in a place where the air intake or air outlet could
become clogged with dirt.
• Leave at least two feet of space between the air purifier’s intake, outlet, and the wall.
3 4
• This product contains a lithium button/coin cell battery. If a new or used lithium button/
coin cell battery is swallowed or enters the body, it can cause severe internal burns and
can lead to death in as little as 2 hours.
• Always completely secure the battery compartment. If the battery compartment does
not close securely, stop using the product, remove the batteries, and keep it away from
children.
• If you think batteries might have been swallowed or placed inside any part of the body,
seek immediate medical attention.
• The cells shall be disposed of properly, including keeping them away from children.
• Even used cells may cause injury.
Meet your BioGS 2.0
Top view
Remote holder
Front view
Control button / User interface
Air outlet
Air intake
Back view
Air intake
Remote holder
Handle
Air quality sensor
(Includes odor and
particle sensors)
Power cord
5 6
User Interface Device Control - Section 1
Device Control
(Section 1)
Main Control Button
The control button light will appear when the BioGS is operating.
Tap this button to power on the unit.
Tap it again to cycle through different fan speeds and auto modes.
Filter Status
(Section 3)
Device Settings
(Section 2)
Press and hold to power off the unit.
Remote Control
Power
Fan Speed
Timer
Auto Mode
Negative Ion
on/off
Lithium coin battery (3V)
CR 2025
7 8
Device Settings - Section 2
When the unit has been idle for five minutes, the
user interface lights will disappear. To view the
display, tap the control button on the unit or
remote.
These lights indicate the level of air pollution detected.
Low Medium High
These lights indicate the fan speed of the unit.
• Air Quality Indicator
When the air purifier is in Auto Mode, the Air Quality
Indicator will continually monitor the odor and particle
levels in the air, the user interface will light up briefly each
time the pollution level changes. When the purifier is in a
manual speed setting, the interface will not light up.
• Fan Speed
These lights indicate the current manual speed
setting. Low fan speed is indicated by a single light.
High fan speed is indicated by five lights. When in
Auto Mode, the fan speed will adjust according to
the air quality.
• Auto Mode
These lights indicate the level of sensitivity of the air
quality sensor when the unit is in Auto Mode.
The fan adjusts its speed according to the air quality.
Low Medium High
• Timer
Set the air purifier to turn off after a specific period
These lights indicate the sensitivity of the air quality sensor.
of time. One light indicates a four-hour timer, two
lights indicate an eight-hour timer, three lights
Low Medium High
indicate a 12-hour timer.
These lights indicate how long the timer has been set for.
4 hours 8 hours 12 hours
• Negative Ions
When this light is on, it means the unit is generating
negative ions.
This light illuminates if the Negative Ion Generator is on.
on/off
This feature can be accessed
through the main control button.
This feature can be accessed
through the remote.
9 10
Filter Status - Section 3
• Filter Maintenance & Replacement Light
The Filter Maintenance and Replacement Light will illuminate
when your air purifier needs attention.
Solid light = It’s time to clean the filters.
Flashing light = It’s time to replace the filters.
• Filter Life Light
The Filter Life Light is visible only when the front panel has been
removed. It indicates how much time has passed since the last
time the filters were replaced.
Since the filters should be cleaned every three months, each
light represents three months of the filters’ life. Each time a
light goes out, the Filter Maintenance and Replacement Light
will illuminate to inform you that it's time to clean the filters.
6 LEDs = The filters are new.
1 LED = The filters should be replaced soon.
• Filter Reset Button
Press this button briefly to turn off the Filter Maintenance
and Replacement Light after each cleaning, the Filter Life
Light will continue to diminish as time passes.
We recommend replacing the filters every 18 months. After
you have replaced them, press and hold for 5 seconds to
reset the Filter Life Light.
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Meet the Filters
BioGS HEPA
Filter
Pre-Filter
Front Panel
Charcoal-Based
Activated Carbon
Filter
13 14
Let’s begin - Initial setup
The BioGS Air Purifier is designed for residential use only.
To maintain the quality of the filters, they are packaged in plastic. Please
remove the filters from the plastic bags before using the unit.
4. Remove the HEPA Filter and discard its plastic wrapping.
1. Remove the front panel by lifting from the
bottom and pulling up.
3. Pull out the Activated Carbon Filter and
discard its plastic wrapping.
2. Pinch the two tabs on top of the
Pre-Filter to remove it.
5. Return the filters to the filter case in the following
order from back to front:
BioGS HEPA Filter
Activated Carbon Filter
Pre-Filter
6. Reattach the front panel.
15 16
Cleaning the Pre-Filter
Cleaning and Maintenance
Cleaning the Air Quality Sensor
(Includes particle and odor sensors)
Clean the air quality sensor
every six months or as needed.
1. Open the air quality sensor cover
(on the right side of the unit).
2. Use a damp cotton swab to clean
the lens, dust inlet, and dust
outlet, and dry thoroughly.
Cleaning the Air Intake and Outlet
1. Clean the air intake and outlet with
a dry cloth or a soft brush.
If necessary, use a damp cloth.
Avoid commercial cleaning products.
dust outlet
dust inlet
The Pre-Filter should be cleaned according to the level of pollution in
the air of the room.
• Vacuum method:
1. Remove the front panel from the air purifier.
2. Run a handheld vacuum cleaner with a nozzle or brush attachment on a
low power setting along the Pre-Filter to remove visible particles.
If vacuuming does not seem to sufficiently clean your Pre-Filter, please follow the
steps below to wash it.
• Washing method:
1. Remove the Pre-Filter from the unit.
2. Fill the sink with lukewarm water and gently wash the Pre-Filter under
the water for two to three minutes or until it is completely clean.
3. Rinse the Pre-Filter with clean tap water.
4. Use a towel to remove any excess water from the Pre-Filter.
5. Allow the Pre-Filter to dry for 12 to 24 hours.
6. When the Pre-Filter is completely dry, place it back into the air purifier.
Cleaning the HEPA Filter
• Vacuum method:
1. Run a handheld vacuum cleaner on
Caution: Be careful not to drop anything
into the unit.
low power setting, or a soft brush,
along the HEPA Filter to remove
visible particles.
Cleaning the Front Panel and Unit Surface
1. Remove the front panel from the unit
and use a dry cloth or soft brush to
dust off the front and the back of the
panel. If necessary, use a damp cloth
to remove stubborn stains and dirty
buildup. Avoid commercial cleaning
products.
2. Use a clean, dry cloth to wipe the
external surfaces of the air purifier.
17 18
Cleaning the Activated Carbon Filter
• Vacuum method:
1. Run a handheld vacuum cleaner with a
nozzle or brush attachment on low power
setting along the Activated Carbon Filter
to remove visible particles.
Filter Cleaning and
Replacement Schedule*
The lifespan of the filters is estimated based on normal residential use.
Filters Cleaning
Pre-Filter
Filter Life
Washable
Every month
Replacing the Activated Carbon Filter
Discard the old Activated Carbon Filter. This filter cannot be reused.
1. Pull out the old Activated Carbon Filter
and discard.
2. Remove the new Activated Carbon Filter
from its plastic wrapping and place in the
BioGS unit.
Every 18 months
Charcoal-Based
Activated Carbon
BioGS HEPA
18 Months
18 Months
Every 3 months
Every 3 months
*Based on 24/7 operation
Replacing the Filters
Always unplug the unit before cleaning/replacing the filters.
The lifespan of the air purifier’s filters will vary, based on the amount of
pollutants in your home.
Pre-Filter
Do NOT discard the Pre-Filter. It is designed to be cleaned and reused.
The Pre-Filter is a permanent filter and
does not need to be replaced.
1. Pinch the two tabs on top of the
Pre-Filter to remove it.
2. Put the Pre-Filter aside while
replacing the other filters.
Washable filter
Replacing the BioGS HEPA Filter
Discard the old HEPA Filter. This filter cannot be reused.
1. Remove and discard the old HEPA Filter.
2. Remove the new filter from its plastic wrapping.
3. Place the new HEPA Filter in the BioGS unit.
Every 18 months
19 20
Limited Warranty
Rabbit Air
Five (5) Year Limited Warranty
(For Rabbit Air Branded Products Only)
IMPORTANT: BY USING the BioGS 2.0 OR MinusA2 air purifiers (each, a “Rabbit Air Product”) YOU
ARE AGREEING TO BE BOUND BY THE TERMS OF THE RABBIT AIR FIVE (5) YEAR LIMITED
WARRANTY (“WARRANTY”) AS SET OUT BELOW. AS NOTED IN THE “YOUR RESPONSIBILITIES”
SECTION BELOW, RABBIT AIR RESERVES THE RIGHT NOT TO HONOR THIS WARRANTY IF IT HAS
NOT BEEN REGISTERED WITHIN NINETY (90) DAYS OF YOUR PURCHASE OF THE RABBIT AIR
PRODUCT. THIS WARRANTY APPLIES REGARDLESS OF WHETHER YOU PURCHASE A RABBIT AIR
PRODUCT FROM A RABBIT AIR AUTHORIZED RESELLER OR DIRECTLY FROM RABBIT AIR.
DO NOT USE YOUR RABBIT AIR PRODUCT UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY. IF YOU DO NOT AGREE TO THE TERMS OF THE WARRANTY, DO NOT USE THE RABBIT AIR
PRODUCT AND RETURN IT WITHIN THE RETURN PERIOD STATED IN RABBIT AIR’S RETURN
POLICY (FOUND AT https://www.rabbitair.com/pages/why-rabbit-air#money-back) TO RABBIT
AIR OR TO THE AUTHORIZED RESELLER WHERE YOU PURCHASED IT FOR A REFUND. ThIS limited
warranty does not cover replacement filters, FILTER FRAMES, FILTER CASES, OR WALL MOUNT
BRACKETS.
HOW CONSUMER LAW RELATES TO THIS WARRANTY
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT
VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY
LAW, RABBIT AIR DOES NOT EXCLUDE, LIMIT, OR SUSPEND OTHER RIGHTS YOU MAY HAVE,
INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT. FOR
A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR
COUNTRY, PROVINCE, OR STATE.
WARRANTY LIMITATIONS SUBJECT TO CONSUMER LAW
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE
EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER
ORAL, WRITTEN, STATUTORY, EXPRESS, OR IMPLIED. LIKEWISE, TO THE EXTENT PERMITTED BY
LAW, RABBIT AIR DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. INSOFAR AS SUCH WARRANTIES
CANNOT BE DISCLAIMED, RABBIT AIR LIMITS THE DURATION AND REMEDIES OF SUCH
WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY AND, AT RABBIT AIR’S OPTION,
THE REPAIR OR REPLACEMENT SERVICES DESCRIBED BELOW. SOME STATES (OR COUNTRIES
AND PROVINCES) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY (OR
CONDITION) MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.
WHAT IS COVERED BY THIS WARRANTY?
Kinetic Solutions, Inc., d/b/a “Rabbit Air”, located at 125 N Raymond Ave, Suite 308, Pasadena, CA
91103 (“Rabbit Air”), warrants Rabbit Air Products contained in the original packaging against
defects in materials and workmanship when used normally in accordance with Rabbit Air’s
published guidelines for a period of FIVE (5) YEARS from the date of original retail purchase by
the end-user purchaser (“Warranty Period”). Rabbit Air’s published guidelines include, but are
not limited to, information contained in technical specifications, user manuals, and service
communications.
WHAT IS NOT COVERED BY THIS WARRANTY?
This Warranty does not apply to any non-Rabbit Air branded hardware products, even if
packaged or sold with Rabbit Air hardware. Manufacturers, suppliers, or publishers, other than
Rabbit Air, may provide their own warranties to you. Please contact them for further information. Rabbit Air does not warrant that the operation of the Rabbit Air Product will be uninterrupted or error-free. Rabbit Air is not responsible for damage arising from failure to follow
instructions relating to the Rabbit Air Product’s use.
Additionally, this Warranty does not apply: (a) to replacement filters, filter frames, filter cases,
or wall mount brackets; (b) to consumable parts, such as batteries or protective coatings, that
are designed to diminish over time, unless failure has occurred due to a defect in materials or
workmanship; (c) to cosmetic damage, including, but not limited to, scratches, dents, and
broken plastic, unless such damage has occurred due to a defect in materials or workmanship;
(d) to damage caused by use with a third party component or product, including without
limitation any replacement air filters not manufactured by Rabbit Air; (e) to damage caused by
breakdowns, fluctuations, or interruptions in electric power or by connection to improper
power supply; (f) to damage caused by accident, abuse, misuse, fire, liquid contact,
earthquake, or other external force; (g) to damage caused by operating the Rabbit Air Product
outside Rabbit Air’s published guidelines; (h) to damage caused by service performed by
anyone who is not a representative of Rabbit Air; (i) to a Rabbit Air Product that has been
modified to alter functionality or capability without the written permission of Rabbit Air; (j) to
defects caused by normal wear and tear or otherwise due to the normal aging of the Rabbit
Air Product; (k) to Rabbit Air Products marked as “sample” or sold “as is”; (l) if any serial
number has been removed or defaced from the Rabbit Air Product; or (m) if Rabbit Air receives
information from relevant public authorities that a Rabbit Air Product has been stolen.
YOUR RESPONSIBILITIES
Rabbit Air tries to honor this warranty in all cases where it has information regarding your
purchase; however, Rabbit Air reserves the right not to honor this warranty if it has not been
registered within ninety (90) days of your purchase of the Rabbit Air Product. Accordingly, we
encourage you to complete the warranty registration form online at www.rabbitair.com/war-
ranty. This warranty extends only to the original purchasers who acquire new products from
Rabbit Air or its authorized resellers, or to anyone who receives a Rabbit Air Product as a gift,
provided we are able to verify who made the purchase. Before receiving warranty service,
Rabbit Air or its agents may require that you furnish proof of purchase details, respond to
questions designed to assist with diagnosing potential issues, and follow Rabbit Air’s
procedures for obtaining warranty service.
warranty service during the first 90 days
To submit a claim under this warranty, please contact Rabbit Air at 1-888-866-8862 or by e-mail
at CustomerService@rabbitair.com. When contacting Rabbit Air via telephone, other charges
may apply depending on your location.
If you submit a valid claim to Rabbit Air in accordance with this warranty within ninety (90)
days of your purchase of a Rabbit Air Product, Rabbit Air will replace the Rabbit Air Product
with the same model (or with your consent a Rabbit Air Product that has similar functionality).
For warranty claims within the first ninety (90) days, Rabbit Air offers free shipping both ways
within the forty-eight (48) contiguous United States, and free shipping one way to Canada,
Hawaii, Alaska, Puerto Rico, Guam, the Virgin Islands, and APO, FPO or DPO addresses (you pay
for shipping to Rabbit Air, and we pay for shipping the replacement back to you).
21 22
WARRANTY SERVICE AFTER THE FIRST 90 DAYS
If you submit a valid claim to Rabbit Air in accordance with this warranty after ninety (90) days,
but during the Warranty Period, Rabbit Air’s obligation and liability under this limited warranty
is limited to repairing (or, at the sole discretion of Rabbit Air, replacing) the Rabbit Air Product,
if in need of repair or deemed defective. When a Rabbit Air Product or part is replaced, any
replacement item becomes your property and the replaced or refunded item becomes Rabbit
Air’s property.
To obtain service under this warranty, please contact Rabbit Air at the phone number or e-mail
listed above. A Rabbit Air representative will help determine whether your Rabbit Air Product
requires service or needs replacing and, if it does, will inform you how Rabbit Air will provide
such service or replacement. In such cases, Rabbit Air may, at its sole discretion, offer free
shipping both ways within the forty-eight (48) contiguous United States, or free shipping one
way to Canada, Hawaii, and Alaska (you pay for shipping to Rabbit Air, and we pay for shipping
the repaired or replaced product back to you).
Please note that any repairs attempted or completed without Rabbit Air authorization will void
this warranty.
Rabbit Air reserves the right to change the method by which Rabbit Air may provide warranty
service to you, and your Rabbit Air Product’s eligibility to receive a particular method of service.
Service will be limited to the options available in the country where service is requested. Service
options, parts availability, and response times may vary according to country. If you seek service
in a country that is not the original country of purchase, you will comply with all applicable
import and export laws and regulations and be responsible for all custom duties, V.A.T. and
other associated taxes and charges.
LIMITATION OF LIABILITY
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY
LAW, RABBIT AIR IS NOT RESPONSIBLE FOR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF ANY RABBIT AIR PRODUCT OR ANY BREACH OF
WARRANTY OR CONDITION, UNDER ANY LEGAL THEORY, INCLUDING BUT NOT LIMITED TO
LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING
LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED
SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; OR LOSS OF
REPUTATION.
THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR
ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR
OMISSIONS.
SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION
MAY NOT APPLY TO YOU.
GENERAL
No Rabbit Air reseller, agent, or employee is authorized to make any modification, extension, or
addition to this Warranty. If any term is held to be illegal or unenforceable, the legality or
enforceability of the remaining terms shall not be affected or impaired. This Warranty is
governed by and construed under the laws of the State of California, and you hereby consent to
the exclusive jurisdiction of the state courts in Los Angeles County, California. Rabbit Air or its
successor in title is the warrantor under this Warranty. Any future claims regarding your Rabbit
Air Product are governed by this Warranty. However, Rabbit Air reserves the right, as a general
matter, to change its warranty policies. If you make any future purchases of Rabbit Air Products,
those products may be governed by different warranty policies.
ADDITIONAL INFORMATION
Visit www.rabbitair.com to learn more, or speak with a Rabbit Air Consultant at 1-888-866-8862,
24 hours a day.
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