Page 1
Wireless USB Audio/Video Adapter Set
User Guide
Page 2
Wireless USB A/V Adapter Set User Guide
© 2009 Q-Waves Ltd. All rights reserved. All rights, title and interest, copyrights, patents,
know-how, trade secrets and other intellectual property relating to this publication and to QWaves Ltd products are proprietary products of Q-Waves Ltd. The information presented in
this publication does not form part of any quotation or contract, is believed to be accurate
and reliable, and may change. No part of this publication may be reproduced in any form
whatsoever without prior written approval by Q-Waves Ltd
The Wireless USB A/V Adapter set is protected by patents and pending patent applications.
Any and all other trademarks, product names and other intellectual property rights are the
sole property of their respective owners.
Q-Waves Ltd Proprietary Information
Customer Support:
Tel: 00 44 8456 44 66 44
Fax: 00 44 8456 44 66 00
Email:support@Q-Waves.com
Doc. version UG10055 R1.0
www.q-waves.com Page 2
Page 3
Wireless USB A/V Adapter Set User Guide
Table of Contents
1 What's in the Package ..................................................................................... 4
2 Positioning the A/V Adapter ........................................................................... 5
2.1 Positioning the PC Adapter...................................................................................... 6
3 Software Installation and First Connection ................................................... 7
3.1 Connect the PC Adapter to the PC ........................................................................ 11
3.2 Connect the A/V Adapter ....................................................................................... 11
3.2.1 Connecting Audio............................................................................................................. 11
4 Wireless USB Manager User Interface ......................................................... 13
4.1 Wireless USB Manager System Tray Icon ............................................................. 13
4.2 Accessing the Wireless USB Manager................................................................... 13
4.3 Blocking or Disassociating a Device ...................................................................... 16
4.4 Changing Device Names in the Wireless USB Manager ........................................ 17
4.5 Advanced Settings................................................................................................. 17
5 Using and Configuring the A/V Adapter ...................................................... 19
5.1 Using the A/V Adapter ........................................................................................... 19
5.1.1 Using Mirror Mode ........................................................................................................... 19
5.1.2 Using Extend Mode.......................................................................................................... 20
5.1.3 Laptop Operation with the Lid Closed..............................................................................20
5.1.4 External Display Only....................................................................................................... 20
5.2 Configuring the Display via the Display Icon Context Menu ................................... 21
5.2.1 Setting Mirror Mode ......................................................................................................... 22
5.2.2 Setting Extend Mode........................................................................................................ 23
5.3 Configuring the Display via Windows Display Properties ....................................... 24
5.3.1 Selecting the Correct Display Monitor ............................................................................. 24
5.3.2 Setting the Display to Extend or Mirror Mode .................................................................. 24
5.3.3 Adjusting Screen Resolution............................................................................................25
5.3.4 Adjusting Color Level .......................................................................................................25
5.3.5 Setting the A/V Adapter as the Primary Display .............................................................. 25
5.4 Optimizing Wireless Video Display......................................................................... 26
5.4.1 Optimizing Internet Video Viewing ...................................................................................26
5.4.2 Setting Aero Desktop Theme in Vista ..............................................................................27
5.4.3 Recommended Media Player Applications ......................................................................28
5.4.4 Recommended Minimum System Requirements ............................................................ 28
5.5 Setting Audio Output Device.................................................................................. 28
6 LED Indications.............................................................................................. 30
Appendix A: Troubleshooting Help ....................................................................... 31
Appendix B: Pairing Procedure ............................................................................. 35
www.q-waves.com Page 3
Page 4
Wireless USB A/V Adapter Set User Guide
1 What's in the Package
PC Adapter
Device Adapter
A/V Base
HDMI
A/V Adapter
Power
VGA
3.5mm Audio
Getting Started Guide
Software CD
Power Supply Unit
www.q-waves.com Page 4
Page 5
Wireless USB A/V Adapter Set User Guide
2 Positioning the A/V Adapter
The Wireless USB A/V Adapter is designed for two possible mounting options:
Simple table placement – the Audio/Video Base (A/V Base) is placed on a flat horizontal
surface, and the Device Adapter is connected at 90 degrees to the base so that it is
vertical.
Vertical mounting –the A/V Base is fastened to a wall, a projector, or behind a display
screen, and the Device Adapter is connected so that it is flat with the mounting surface,
with the Device Adapter pointing upwards.
Note: For best performance, it is recommended to always position the Device Adapter
vertically so that it is pointing upwards.
www.q-waves.com Page 5
Page 6
Wireless USB A/V Adapter Set User Guide
2.1 Positioning the PC Adapter
To achieve best performance it is recommended to position the PC Adapter in the upright
position.
Figure 1: PC in working mode - PC Adapter in upright position
When the laptop is not in use, the PC Adapter can be rotated 90 degrees for storage, as seen
in the following illustration:
Figure 2: Laptop inactive - PC adapter in horizontal position for storage.
www.q-waves.com Page 6
Page 7
Wireless USB A/V Adapter Set User Guide
3 Software Installation and First Connection
Note: If your PC contains a previous Wireless USB Suite driver installation, please perform
a proper uninstall procedure using the Windows Control Panel.
1. Ensure that the PC Adapter is unplugged from the PC.
2. Insert the installation CD in the PC CDROM drive.
3. The installation CD Autoplay menu is displayed.
4. Select .Install Wireless USB Software.
The installer offers two options:
Option 1: Install Directly from CD - initiates the installation process from the CD.
www.q-waves.com Page 7
Page 8
Wireless USB A/V Adapter Set User Guide
Option 2: Download latest software from the WEB - provides a link to a web address
where you can download software updates. If you choose this option, follow the
instructions provided on the software download page.
5. If you select Option 1: Install Directly from CD, the install wizard begins installing the
Wireless USB software. The installation process may include more than one stage to
accommodate different drivers that are installed. Following the Wireless USB drivers, the
Display drivers and application are installed.
6. Choose your geographic region to comply with your local radio regulations. This setting
can be changed if needed once the software is installed.
7. Follow the onscreen instructions, and proceed by clicking Next> when prompted, or by
approving authorization requests to continue the installation.
www.q-waves.com Page 8
Page 9
Wireless USB A/V Adapter Set User Guide
8. When the Wireless USB Driver installation has completed, the Display driver installation
begins.
Click I Accept to approve the end-user license agreement and continue installation.
9. When the installation procedure has successfully finished, you are automatically returned
to the opening screen of the Autoplay menu. You may be requested to reboot.
www.q-waves.com Page 9
Page 10
Wireless USB A/V Adapter Set User Guide
www.q-waves.com Page 10
Page 11
Wireless USB A/V Adapter Set User Guide
3.1 Connect the PC Adapter to the PC
Connect the Wireless USB PC Adapter to a high speed PC USB port. The system will
automatically detect and install the drivers for the connected PC Adapter
[Vista] [XP]
System Tray icon turns red to indicate that the PC Adapter (Host) is ready to
connect to any paired device in range
[Vista] [XP]
3.2 Connect the A/V Adapter
1. Attach the A/V Adapter to the remote display device (TV/Projector/Monitor), and ensure
the PC (with PC Adapter attached) is within 3 meter distance from the A/V Adapter for
the initial connection. Ensure the two adapters have clear line-of-sight. Connect the
provided power supply to the A/V Base power receptacle.
Note: The PC Adapter and Device Adapter in this set are already paired and do not require
performing a pairing procedure. If you should need to perform pairing manually for
any reason (e.g. connecting to a new host PC Adapter, or adding a Device Adapter
that was not purchased in a set), please refer to Appendix B: Pairing Procedure
2. Wait for the System Tray icon to turn green , indicating that a wireless connection
with the A/V Adapter has been established. The Display icon is also displayed as
soon as a connection is established and the Display drivers are active.
Note: If you do not see the icon changing to green, or do not see the Display icon, please
see Appendix A: Troubleshooting Help for suggestions.
3.2.1 Connecting Audio
The following options can be used to connect an Audio Output Device to the A/V Adapter:
www.q-waves.com Page 11
Page 12
Wireless USB A/V Adapter Set User Guide
Using the HDMI connector. Connect the HDMI cable to the A/V Base. Both video and audio
are delivered on the same HDMI cable. Connect the other end of the cable to the appropriate
HDMI port on the TV/Projector/Monitor.
Using the dedicated 3.5mm port. Connect an audio cable with a 3.5mm (mini-stereo) plug to
the audio jack on the A/V Base. Connect the other end of the cable to the appropriate audio
input jack on the audio device.
Note: The audio output is activated automatically. If you need to set the audio output device
manually, see Setting Audio Output Device.
www.q-waves.com Page 12
Page 13
Wireless USB A/V Adapter Set User Guide
4 Wireless USB Manager User Interface
The Wireless USB Manager allows you to monitor and control the available Wireless USB
devices and connections that are within range of the PC.
4.1 Wireless USB Manager System Tray Icon
The Wireless USB Manager icon is automatically displayed in the Windows System Tray
whenever Windows starts. The color and shape of the icon indicates the current activity state,
as described in the following table:
Icon Color Status
Connected (green icon)
A wireless connection is established with a Wireless USB Device Adapter.
Host Hardware Enabled (red icon)
Wireless USB PC Adapter is connected to the PC (PC Adapter is enabled), but no
wireless connection is detected.
Host Hardware Disconnected (gray icon)
Wireless USB PC Adapter is not connected.
Host Hardware Disabled (gray icon with X)
Wireless USB PC Adapter is disabled.
Note: Under the Japan regional setting, this icon is displayed whenever the AC power
source is disconnected from the PC.
Wireless USB Channel is Busy (green icon with exclamation)
Low channel quality detected, but at least one Wireless USB device is still connected.
To improve connection quality, see Appendix A: Troubleshooting Help for
suggestions.
Wireless USB Channel is not available (red icon with exclamation)
No available channel detected. To improve connection quality, see Appendix A:
Troubleshooting Help for suggestions.
4.2 Accessing the Wireless USB Manager
To access the Wireless USB Manager:
Right click the Wireless USB Manager System Tray icon and select Wireless USB
Connections to display the Wireless USB Manager screen.
Figure 3: System Tray Icon - Context menu
www.q-waves.com Page 13
Page 14
Wireless USB A/V Adapter Set User Guide
Table 1: Context menu options
Menu Option Description
Wireless USB
Manager
Help
About
Exit
Displays the main user interface, which displays a list of Wireless USB devices that
are available, and their connection status (Connected, Not Connected,
Blocked)
Opens the help/troubleshooting file (HTML format) in a browser
Displays the About screen, containing version information for the drivers and software.
Closes the Wireless USB Manager application
Figure 4: Wireless USB Manager – remote device connected
www.q-waves.com Page 14
Page 15
Table 2: Wireless USB Manager Options
Menu Option Description
Wireless USB A/V Adapter Set User Guide
Host ID
Connection Quality:
Displays the currently connected PC Adapter ID number
The following are the different states of the connection status icon which indicates the
connection quality:
Blocked –
Not connected –
Connected–
Medium-
Good –
Advanced Settings
Close
About
(Help)
Very Good-
Excellent –
Displays the Advanced Settings screen, allows configuration of the PC Adapter RF
settings.
Closes the Wireless USB Manager screen, does NOT close the Wireless USB Manager
application.
Displays the About screen containing basic information regarding the software version
and vendor details
Opens the help/troubleshooting file (HTML format) in a browser
www.q-waves.com Page 15
Page 16
Wireless USB A/V Adapter Set User Guide
4.3 Blocking or Disassociating a Device
The Wireless USB Manager screen allows you to remove devices or to temporarily disable
them from connecting to the Host.
To Block a device temporarily, and prevent it from connecting to the Host:
Right click the device name in the Connection list and select Block Device.
Figure 5: Wireless USB Manager Context Menu
To remove a device from the list of available devices completely:
Right click the device name in the Connection list and select Disassociate Device
Figure 6: Wireless USB Manager– remote device blocked
Note: The Disassociate Device option is only available for Device Adapters that are
purchased separately and not in a set.
For information about pairing an Adapter set, see Appendix B: Pairing Procedure.
Table 3: Context Menu Options
Menu Option Description
Block/UnBlock Device
Disassociate Device
Properties
Allows you to temporarily disable a device from connecting with the Host.
Removes the device from the list. To return the device to the list, Pairing must
be performed again.
Displays the properties screen for this device.
www.q-waves.com Page 16
Page 17
Wireless USB A/V Adapter Set User Guide
4.4 Changing Device Names in the Wireless USB Manager
The Wireless USB Manager screen allows you to modify the name of the device that appears
in the connections list.
To modify the device name:
1. Double-click the device name
2. Enter the text that you want.
3. Click anywhere outside of the device name area to finalize.
Figure 7: Editing Device Name in Wireless USB Manager
4.5 Advanced Settings
The Advanced Settings screen of the Wireless USB Manager allows viewing advanced
settings, and allows configuration of the Channel and Region selection in the Host.
To access the Advanced Settings screen:
In the Wireless USB Manager screen, click Advanced Settings
Figure 8: Advanced Settings Screen
www.q-waves.com Page 17
Page 18
Wireless USB A/V Adapter Set User Guide
Option Description
Region:
Current Channel
(read only)
Channel Quality (read only)
Select Channel
Select Rate (Mbps)
OK
Close
Allows selecting the regulatory region: USA, Europe, Japan, Korea, China
Displays the current PHY Channel
Displays Channel quality: Excellent, Very Good, Good, Low, Not Connected
Allows selecting PHY Channels: 13*, 14, 15#
This option is not active.
Applies configuration changes that were made
Closes the Advanced Settings screen
Notes: * This is the default value for USA region.
# This is the only available option for Europe, Japan, Korea and China regions.
www.q-waves.com Page 18
Page 19
Wireless USB A/V Adapter Set User Guide
5 Using and Configuring the A/V Adapter
The following are suggested work modes for connecting a display screen to the A/V Adapter:
Mirror Mode
Extend Mode
Laptop with Lid Closed
External Display Only
Note: The display properties for the A/V Adapter can be configured in two ways: as
described in Sec. 5.2 Configuring the Display via the Display Icon Context Menu, or
as described in Sec. 5.3 Configuring the Display via Windows Display Properties.
When changing settings, or during first connection between the PC Adapter and A/V
Adapter, the PC display may flicker or turn on and off as the screen resolution is
automatically adjusted.
5.1 Using the A/V Adapter
Upon first time operation, the A/V Adapter is in Extend mode, this section (Sec. 0) describes
the different modes that can be set. In Sec. 5.2 and 5.3 you will find the procedures for
configuring these modes.
5.1.1 Using Mirror Mode
Mirror mode is used to display the identical content on the additional screen as is shown on
the main PC/Laptop screen. Mirror mode is generally used to display the PC contents on a
larger or higher definition display. See Figure 9: Mirror Mode - displaying PC desktop on a
larger display screen.
Figure 9: Mirror Mode - displaying PC desktop on a larger display screen
Note: Mirror mode is not recommended for playing HD video.
www.q-waves.com Page 19
Page 20
Wireless USB A/V Adapter Set User Guide
5.1.2 Using Extend Mode
Use the Extend mode to display different content on each display screen. In Extend mode,
the display attached to the A/V Adapter becomes an extended part of the Windows desktop.
The extra desktop area is a great productivity aid, allowing you to view or work with more
applications or documents at the same time. You can also use this mode to extend your
desktop to fill multiple screens that are positioned next to each other for a larger continuous
work space.
PC screen External
(extended) screen
Figure 10: Illustration of extend mode
Note: Extend mode is recommended for playing HD video.
Figure 11: Extend Mode - using second display for an additional application or a movie
5.1.3 Laptop Operation with the Lid Closed
You can work conveniently with a laptop by setting its default action upon closing the lid to
"Do nothing" (to prevent the laptop from entering "sleep" or "hibernation" mode, Control
Panel > Power Options, "When I close the lid:" - "Do nothing"), and then set the A/V
Adapter screen as the primary display while disabling the main screen (see Sec. 5.3.5 Setting
the A/V Adapter as the Primary Display).
The laptop lid can then be closed, and the laptop can be used with the A/V Adapter screen
and an external keyboard and mouse attached to the laptop. This configuration can be used
together with either Mirror mode or Extend mode.
5.1.4 External Display Only
When you want to use the external display only, (see Sec. 5.3.5 Setting the A/V Adapter as
the Primary Display), you can close your main monitor and view movies on the external
display attached to the A/V Adapter.
www.q-waves.com Page 20
Page 21
Wireless USB A/V Adapter Set User Guide
5.2 Configuring the Display via the Display Icon Context Menu
When a link is established with the Wireless USB A/V Adapter, the Display drivers are
activated and the Display icon appears in the Windows system tray.
The right-click context menu of the Display icon contains configuration options that
correspond to the display mode.
Note: When changing settings, the PC display may flicker or turn on and off as the screen
resolution is automatically adjusted.
Configuration Option Options available Remarks
Screen Resolution
Color Quality
Screen Rotation
Extend mode only
Extend mode only
Mirror and Extend modes
Extend To
Extend
Mirror
Off
Extend mode only
Sets the Extend mode
Sets the Mirror mode
Disables the remote display Select Mirror or Extend mode
to enable the display
www.q-waves.com Page 21
Page 22
Wireless USB A/V Adapter Set User Guide
Configuration Option Options available Remarks
Advanced
Opens the Windows Display Settings screen
5.2.1 Setting Mirror Mode
To set the display to Mirror mode:
Right click the DisplayLink System Tray icon and select Mirror from the context
menu
The resolution, color depth and refresh rate of the primary screen are duplicated on the
display connected to the A/V Adapter.
If the display connected to the A/V Adapter supports a lower resolution than the primary
display, the primary graphics device will have its resolution changed automatically to
ensure the whole picture fits on the additional display screen.
If the display screen connected to the A/V Adapter is larger than the primary screen, the
image will be adjusted to a letter-box frame to preserve the correct aspect ratio.
Note: When changing from Extend to Mirror mode, it is recommended to first set the
Display to Off, and then set to Mirror.
www.q-waves.com Page 22
Page 23
Wireless USB A/V Adapter Set User Guide
5.2.2 Setting Extend Mode
To set the display to Extend mode:
Right click the DisplayLink System Tray icon and select Extend from the context
menu.
You can also select the Extend To option to specify which side of the extended space is
occupied by the extended display.
Note: When changing from Mirror to Extend mode, it is recommended to first set the
Display to Off, and then set to Extend.
To place an application window in the extended space, use the following tips:
Reduce the application window size to about half the normal size, and then drag the
application window (dragging by the Title Bar at the top of the screen) past the edge of
your main display and into the extended display space. Resize the window in the
extended space as needed for comfortable viewing.
When dragging a running process window such as a movie or other application from the
main screen to the extended screen, it is recommended to pause or stop the running
application first, and restart it in the extended screen.
www.q-waves.com Page 23
Page 24
Drag area
for
Wireless USB A/V Adapter Set User Guide
5.3 Configuring the Display via Windows Display Properties
Display settings can also be configured from the Windows Display Properties dialog box. (In
Windows Vista: right click on the desktop, select Personalize > Display Settings. In
Windows XP: right click on the desktop, select Properties>Settings tab).
selecting and
positioning display
Figure 12: Windows Display Settings
5.3.1 Selecting the Correct Display Monitor
In the monitor drop down box, find the entry for the A/V Adapter display monitor "...on
DisplayLink Graphics". You can arrange this display's position with respect to the other
monitors on the extended desktop by using the drag area at the top of the Windows Display
Settings dialog. If you are not sure which number represents which display, click Identify
Monitors and a large identifying number will appear on each display.
5.3.2 Setting the Display to Extend or Mirror Mode
To set the display in Extend mode, check the option Extend the desktop onto this monitor
To set the display into Mirror mode, uncheck the box marked Extend the desktop onto this
monitor (see circle #1 in Figure 12).
www.q-waves.com Page 24
Page 25
Wireless USB A/V Adapter Set User Guide
5.3.3 Adjusting Screen Resolution
Use the Resolution slider to adjust the desired resolution of the display (see circle #2 in
Figure 12).
5.3.4 Adjusting Color Level
Use the Colors drop-down box to select a color complexity level (see circle #2 in Figure 12).
5.3.5 Setting the A/V Adapter as the Primary Display
To make the A/V Adapter display the primary display:
1. Select the screen that is connected to the A/V Adapter - for example "Default Monitor on
DisplayLink Graphics Adapter" as shown in the screen above.
2. Check the option Extend the desktop onto this monitor.
(In Windows XP - Extend my Windows desktop onto this monitor).
3. Check the option This is my main monitor.
(in Windows XP - Use this device as the primary monitor).
4. Click OK to save the new settings.
Note: On some PCs it is necessary to disable the main display (uncheck the box marked
‘Extend the desktop onto this monitor’ for the main display) as part of the same
settings change.
The A/V Adapter remains the primary one if the PC enters Hibernate or Suspend
mode or is rebooted. If the A/V Adapter is detached, the main display becomes the
primary display again.
www.q-waves.com Page 25
Page 26
Wireless USB A/V Adapter Set User Guide
5.4 Optimizing Wireless Video Display
The following are suggested operating modes for best results in displaying video with the
Wireless USB A/V Adapter. Additional suggestions can be found in Appendix A:
Troubleshooting Help.
5.4.1 Optimizing Internet Video Viewing
Many video content websites use an embedded Adobe Flash player to show video content. In
some cases to achieve best performance with the Flash player, (for example, when viewing
online video content in full screen mode) adjust the Flash Player settings as follows.
To optimize the Flash player for the A/V Adapter:
1. Right click the video content on the website and select Settings from the Adobe Flash
Player context menu.
2. In the Adobe Flash Player Settings screen, uncheck the Enable hardware acceleration
option and click Close to close the settings screen.
3. Resume viewing the video content.
www.q-waves.com Page 26
Page 27
Wireless USB A/V Adapter Set User Guide
5.4.2 Setting Aero Desktop Theme in Vista
For best performance when using the Wireless A/V Adapter with Windows Vista operating
platform, it is recommended to use the Aero desktop theme.
To set the Vista desktop to the Aero theme:
1. Right click the desktop and select Personalize.
2. In the Control Panel > Personalization screen, select Windows Color and Appearance
3. Select Windows Aero from the Color scheme list, click OK to save the new setting.
www.q-waves.com Page 27
Page 28
Wireless USB A/V Adapter Set User Guide
5.4.3 Recommended Media Player Applications
On Vista WDDM Aero and Windows XP (in Extend mode), the A/V Adapter can display
media files and DVDs using the following media players:
Windows Media Player 11
(http://www.microsoft.com/windows/windowsmedia/default.mspx)
WinDVD 8 (www.intervideo.com)
PowerDVD 7 (www.cyberlink.com)
RealPlayer 11 (www.real.com)
Note: To get a better idea of what you can do with the A/V Adapter and multiple display
screens, please see the web page "How it Works" at this address:
http://www.displaylink.com/how_it_works.html
5.4.4 Recommended Minimum System Requirements
For best performance, the following are the recommended minimum system requirements:
Personal computer with USB 2.0 port available
Microsoft Windows® XP SP3, or Microsoft Windows Vista SP1 (32 or 64 bit)
TV/display/projector with VGA or HDMI port
At least 1.2GHz Single Core CPU (1.8GHz Single Core or 1.6GHz Dual Core
recommended)
512MB RAM memory minimum (1GB RAM memory recommended)
5.5 Setting Audio Output Device
The PC audio output device should set itself automatically to the connected A/V Adapter CMedia audio device. If it doesn’t, you can select the correct Audio Playback device from the
drop down dialog as follows:
www.q-waves.com Page 28
Page 29
Wireless USB A/V Adapter Set User Guide
In Windows XP:
1. Right click the Volume icon in the System Tray and select Adjust Volume Properties.
2. In the Sounds and Audio Devices Properties screen, select the Audio tab.
3. In the Sound Playback > Default Device drop-down box, select the C-Media device.
4. Click OK to save the new setting.
In Windows Vista:
1. Right click the Volume icon in the System Tray and select Open Volume Mixer.
2. In the Volume Mixer screen, click Device and select the C-Media device from the drop
down list.
3. Close the Volume Mixer screen to save the new setting.
www.q-waves.com Page 29
Page 30
Wireless USB A/V Adapter Set User Guide
6 LED Indications
The following LED indications allow you to see the operational status of the Wireless USB
adapters.
Power:
- OFF when no power is applied or adapter is not connected
- Momentary green when initially connected to USB port.
Traffic — Rapid flashing when data is received.
Figure 13: Wireless USB Adapter LED
www.q-waves.com Page 30
Page 31
Wireless USB A/V Adapter Set User Guide
screen controls (e.g. HDMI, VGA, Line
Appendix A: Troubleshooting Help
Problem/Question Symptoms Solution
PC Adapter is attached to
PC, but I see the Gray icon
in System Tray.
Display Adapter icon is
not displayed in the
System Tray
The External Display is
not activated
Host show Disconnected (Gray) icon in
System Tray
Display Adapter icon is not displayed in the
System Tray.
No image is displayed by the remote screen
(external display).
Detach and re-attach PC Adapter
OR
Exit from the Wireless USB Manager
(right-click the System Tray icon,
select Exit) and restart the Wireless
USB Manager.
OR
Detach PC Adapter, restart PC, reattach the PC Adapter
Detach and re-attach the power supply
of the A/V Adapter
OR
Detach and re-attach the PC Adapter to
restart the adapter hardware.
OR
Reset the PC and try again to establish
the wireless connection to the A/V
Adapter.
Check to see that the video cable
between the A/V Adapter and the
display screen is connected properly
and securely.
Ensure that you have selected the
correct input source in the display
The A/V Adapter is not
activated
Movie playing is disrupted
by moving the laptop
No image is displayed by the remote screen, and
the A/V Adapter LED is off.
Some laptop models offer an active hard-disk
protection feature that locks the hard-disk when too
much motion is detected by the laptop. This may
cause movie playing to be disrupted when moving
or jarring the laptop.
www.q-waves.com Page 31
In, and Digital Input).
Check to see that the power supply to
the display screen is connected
properly.
Make sure that the Screen Resolution
that is set on the PC is supported by the
external display. Please see Sec. 5.2
Configuring the Display via the
Display Icon Context Menu and Sec.
5.3.3 Adjusting Screen Resolution for
instructions.
Make sure you have connected the
power supply to the correct port on the
A/V Base.
Disable or lower the sensitivity of the
active hard-disk protection mechanism.
Page 32
Wireless USB A/V Adapter Set User Guide
Problem/Question Symptoms Solution
Movie playing
performance is poor
Online movies freeze in
full screen mode
Video does not play
properly on Apple’s
QuickTime player
For more Display Adapter
tips and information:
Movie playing is jumpy or uneven or may get stuck
due to weak wireless connection.
Movie freeze when going to full screen mode on
websites which use an embedded Adobe Flash
player.
When using QuickTime player, the video looks
green/pink or does not play on the remote display.
Please refer to the Support Knowledgebase
section of the DisplayLink website for more
specific information and answers to questions:
www.displaylink.com/support/knowledg
ebase.php
For basic definitions, see the Frequently Asked
Questions:
Open the Wireless USB Manager and
check the Connection Quality
indication - adjust the distance and/or
the line of sight between the PC and the
A/V Adapter to improve the wireless
connection quality.
In the Adobe Flash Player Settings
screen, uncheck the Enable hardware
acceleration option. Please see Sec. 5.4
Optimizing Wireless Video Display.
Open QuickTime: Click Start >
Program Files > QuickTime. On
the QuickTime application click Edit
> Preferences > QuickTime
Preferences, and then switch to
Safe Mode under the Video setting.
Audio is not synchronized
with the video
No Audio on the remote
speakers connected to the
A/V Adapter
www.displaylink.com/setup_faqs.html.
When you play a video, the audio part of the
playback may not be synchronized with the video
playback.
When you play a video and the audio part of the
playback is heard from the PC speakers and not
from the remote speakers.
Change the active power plan to
‘Always On’ or to ‘Balanced’ or to
‘High Performance’.
XP: Click Start, select Control
Panel. Click Power Options.
Under Power Schemes select
Always On.
Vista: Click Start, type power in the
Start Search box, and then click
Power Options in the Programs list.
Under Select a power plan, click
Balanced or click High
performance.
Make sure you have connected the
remote speakers to the 3.5mm audio
port.
On the media player press Stop and
then Play to restart the video. Please
see Sec. 5.5 Setting Audio Output
Device for further details.
www.q-waves.com Page 32
Page 33
Wireless USB A/V Adapter Set User Guide
Problem/Question Symptoms Solution
Problems in establishing
connection with Device
(red) icon in System
Tray
Channel busy message
displays when I try to
change the channel
Note: manual channel
selection may be restricted
by local communication
regulation laws.
To check if a device is connected, right click the
System Tray icon and select Wireless USB
Manager to view the list of available devices and
to see the green Connected icon next to the
device name of the newly established connection
- Green System Tray icon does not light up
to indicate that a connection has been established,
OR
- The Device is not listed in the Wireless USB
Manager screen
External radio interference may exist close to the
PC/device
Channel selection SW may have failed
Power not connected to Device:
ensure that the correct power supply is
connected to the device side.
Device Adapter requires restart:
detach and re-attach the Device
Adapter from the Table Adapter to
restart the hardware.
Wireless Device is out of range: if
you experience frequent Wireless link
disconnection, the Wireless Device
may be out of range –the solution is to
bring the Wireless Device closer to the
Wireless USB Host.
Device Adapter requires pairing:
if you are adding a Device Adapter that
was not part of a set, or if you are
connecting to a new unrecognized
Host, you may need to perform the
Pairing procedure see
Appendix B: Pairing Procedure.
Another wireless system may be in use
in proximity to the PC or device
environment, and may cause temporary
interference to the wireless USB
system. Try to select a different
channel (where applicable - local
regulatory restrictions may apply).
Close the message box, detach the PC
Adapter from your PC and re-attach it.
If the message displays again, try to
change the channel again.
Problems with Pairing
see also - Appendix B:
Pairing Procedure
The Pairing procedure does not result in the
confirmation screen "WIRELESS USB device has
been paired", or results in an error message.
www.q-waves.com Page 33
Detach and re-attach Device Adapter
OR
Re-attach PC Adapter, then attach
Device Adapter
OR
Detach all Adapters, restart PC and try
Pairing again.
Page 34
Wireless USB A/V Adapter Set User Guide
Problem/Question Symptoms Solution
Pairing with multiple
Hosts present – each
pairing must correspond to
a specific PC Adapter
(Host)
see also - Appendix B:
Pairing Procedure
If more than a single PC Adapter (Host) has been
attached to the PC at any time, the pairing process
requires that at least one PC Adapter be connected
while the Device Adapter is being paired
Ensure that a single PC Adapter is
attached to the PC, and then re-attach
the Device Adapter to perform Pairing.
www.q-waves.com Page 34
Page 35
Wireless USB A/V Adapter Set User Guide
Appendix B: Pairing Procedure
The PC Adapter and Device Adapter in this set are already paired and do not require
performing a pairing procedure. If you should need to perform pairing manually for any
reason (e.g. connecting to a new host PC Adapter, or adding a Device Adapter that was not
purchased in a set), please follow these steps:
To perform Pairing:
1. Ensure that a Wireless USB Host or PC Adapter is connected to the PC.
2. Remove the Device Adapter from the A/V Base and connect it directly to the host PC
USB port, do not use the A/V Base or any other accessory to connect to the PC.
3. Upon first time connection of a Device Adapter to the PC, the Pairing driver is installed
automatically.
[Vista] [XP]
www.q-waves.com Page 35
Page 36
Wireless USB A/V Adapter Set User Guide
4. Once the Pairing driver is installed, pairing is automatically performed between the host
PC and the Device Adapter, and the following confirmation message is displayed:
[Vista] [XP]
5. Click OK to confirm and close the Cable Pairing screen.
6. Remove the Device Adapter from the PC and reconnect it to the A/V Base.
www.q-waves.com Page 36
Loading...