Quorum Empress, PINNACLE Installation Instructions Manual

THE EMPRESS CEILING FAN

INSTALLATION INSTRUCTIONS

Please read and save these instructions

These instructions are to be used in

the installation of the following

QUORUM INTERNATIONAL fans...

The Empress

P.O. Box 961008 • Fort Worth, TX 76161 • [phone] • FAX [phone]

I099-7/06

© 2006 Quorum International. All Rights Reserved.

7. FAN OPERATION AND CARE

8. TROUBLESHOOTING

6. COMPLETING THE INSTALLATION

Fig. 13

WINTER

Fig. 14

1. Make sure the wiring is safely inside

the outlet box as instructed in Step 5 ­Electrical Connections. To install the
canopy, partially unscrew the 2 screws in
the hanger bracket. Align the slotted
holes in the canopy with the screws in
hanger bracket. Push up the canopy so
the screws slip into the slot. Turn the
canopy so it locks in place. Make sure the
canopy is not quite touching the ceiling.

2. Blade Assembly

Using the supplied blade arm screws,
attach the blades to the blade arms.
(Fig. 10). In some cases the metal washer
is permanently fixed to the screw head.
Ensure all screws are used for each
blade.

3. Blade Installation

You can provide easy access to the blade
screw holes on the motor housing by
centering them in the access hole of the
flange. Attach the blades to the motor
housing using the supplied screws. Turn
the housing to expose the next set of
blade screw holes. Continue with each
blade. DO NOT bend the blade arms

when installing the blades.

4. A certain amount of wobble may be

considered normal, especially if the fan
is on a downrod longer than 12".

5. (Fig. 11) Attach the switch cup by
lining up the cannon plug from the motor
housing to the one from the switch cup.
Attach the switch cup to the flange with
the screws provided.

6. Turn on the fan and check the 4
position speed switch - 3 speeds and
stop. (Fig. 12) Check the reverse switch
NOTE: Wait for the fan to stop rotating
before changing from forward to reverse.

Fig. 11

Flange

Switch Cup

Fig. 10

Flange

Blade

Blade Arm

1. A ceiling fan is an environmentally
smart choice to cool as well as help to
warm your home or office. You should
see a reduction in both heating and cool­ing costs by regular use of your fan.

Do not hesitate to use your fan dur­ing summer and winter months. In sum­mer, using the reverse switch, adjust the
fan’s direction so cool air is blown down,
producing a cooling breeze. (Fig, 13) In
winter, reverse the fan so that an upward
airflow will push warm air off the ceiling
and circulate it downwards into the liv­ing area (Fig. 14). In winter months, use
the fan at a lower speed than summer.

2. Periodically check tightness of all
screws securing the blades to the blade
arm attachment points. A clicking or
rattling noise is a sure indication of
loosening screws. Since screws will
invariably work loose over time, at least
once a year, tighten all the screws attach­ing blades to blade arms. Do not bend

blade arms when cleaning or servicing
the fan.

3. Clean your fan periodically using

only a cloth dampened with a mild deter­gent solution for all hardware - never use
solvents. The finish plating is lacquered
to prevent tarnishing. Use a lint-free cloth
with clean water to clean blades.

4. You will never need to oil or lubri­cate your fan. Its permanently sealed
bearings will provide trouble-free, silent
operation for many years.

5. If repairs or servicing are ever
required, to avoid possible electric
shock, turn off the electricity at the
main fuse or circuit panel before you
begin.

FAN WILL NOT START

1. Check that the electricity has been
turned on at the circuit breaker which
had probably been turned off during
installation.

2. Turn off the electricity. Check all con­nections in the wiring of the fan at the ceil­ing and make sure it follows the wiring
instructions outlined in this manual.

NOISE

Note: Always allow a day or two “run-in”
time for any new fan at medium or high
speed. When attempting to diagnose
noise, listen carefully from several sides
to try and isolate the location of the noise
(blades, upper end, motor, light kit, etc.).

1. Tighten all screws attaching blades to
blade arms. Remember to tighten these
screws at least once a year because they
may loosen slowly over time and cause a
clicking noise.

2. Turn off the power. Loosen the
canopy and check that the wiring and/or
wire nut connectors are not resting against
the canopy, possibly vibrating while the
fan is on.

3. Use of a standard light rheostat or an
unapproved fan wall control to control the
fan speed will always cause an annoying
“hum”. Many fan motors do not work
quietly with solid state variable speed
controls.

4. Check that the rubber gasket on the
mounting bracket has been installed if
called for in the installation instructions.

5. Check that the canopy is not touching
the ceiling.

6. Check that all screws on the motor
housing and the bottom housing are tight.

FAN TURNS, BUT DOES NOT
MOVE MUCH AIR

1. The fan may be running in reverse.

2. The distance from the ceiling to the

blades may be too small. At least 8" are
recommended.

3. The room may contain items which
obstruct the air flow.

4. The fan may be too small for the size
of the room.

EXCESSIVE WOBBLE

Note: Asmall amount of wobble is con­sidered acceptable and should not be con­sidered a defect.

1. Make certain all blades are tightly
attached to each blades' respective blade
arm.

REPLACEMENT PARTS AVAILABLE

A full range of genuine replacement spare parts are available at reasonable cost directly from
Quorum International. Please call us at [phone], Monday through Friday from 8:00 A.M.
to 5:00 P.M. CST.

Fig. 12

Reverse Switch

Cannon
Plug

Version #35525-XX is

Energy Star certified.

WARRANTY SERVICE

1. SAFETY RULES

2. UNPACKING YOUR FAN

1. Most problems can be handled by our
customer service agents over the tele­phone. Customers seeking warranty repair
or replacement for any fan or component
are encouraged to call us for assistance.
All returns must be issued a Return Goods
Authorization number (RGA) prior to
returning the defective unit or part. Call
[phone] - Monday thru Friday
8:00 a.m.-5:00 p.m. CST to obtain a RGA
number.

2. Arriving shipments will be refused if
they do not bear a valid RGA number on
the outside packaging.

3. A dated proof of purchase must
accompany any fan or component clearly
indicating the name of the original pur­chaser.

4. To avoid damage in transit, the prod­uct should be returned in its original box
and packaging. Quorum will not bear
responsibility for any such damage.

5. Any return of a fan or component
must be shipped freight and insurance
prepaid.

FOR YOUR RECORDS

Purchases From _________________

City __________________________

Fan Model No. _________________

Date Purchased _________________

Complete and mail the enclosed war­ranty card within 10 days to ensure
your warranty is registered.

If you have any questions regarding
the warranty, or the procedures for
obtaining service, please call us at
[phone] - Monday thru Friday
8:00 a.m.-5:00 p.m. CST.

1. To avoid possible electric shock,
turn off the electricity at the main fuse

box or circuit panel before you begin the
fan installation or before servicing the
fan or installing accessories.

2. Read all instructions and safety
information carefully before installing
your fan and save these instructions.

3. Make sure all electrical connections
comply with local codes or ordinances as
well as the National Electrical Code. If
you are unfamiliar with electric wiring,
please use a qualified and licensed elec­trician.

4. Make sure you have a location
selected for your fan which allows clear
space for the blades to rotate, and at least

seven (7) feet of clearance between the
floor and the fan blade tips.

5. The outlet box and ceiling support
joist used must be securely mounted, and

capable of supporting at least 50
pounds. To reduce the risk of fire, elec-

tric shock, or personal injury, use only an
outlet box clearly labeled “Acceptable

For Fan Support”.

6. To reduce the risk of personal injury

use only approved hanging brackets and
screws supplied with this fan for mount­ing to the outlet box.

7. After installation is complete, check
that all connections are absolutely
secure.

8. Do not insert anything into the fan
blades while they are rotating.

9. Do not operate the reverse switch
until the fan has come to a complete stop.

10. Do not attempt to control the
operation of the fan (or an optional
light kit) from any wall control that is
not approved by Quorum for use with its
fans. Do not use solid state wall controls.
The use of an unapproved control voids
the fan’s warranty.

INSTALLATION TOOLS

Phillips Screwdriver

Wire Cutters

Electrical Tape

Step Ladder

Unpack your fan and check the contents. Do not discard the carton. If warranty
replacement or repair is ever necessary the fan should be returned in original packaging.
Remove all parts and hardware. Do not lay motor housing on its side – the decorative
casing may shift. Check all visible screws, bolts and nuts for tightness. Examine all parts.
You should have the following:

1. Set of blades (a)

2. Fan motor assembly (b)

3. Hanger/mounting bracket (c)

4. Ceiling canopy (d)

5. Switch cup (e)

6. Yoke cover (f)

7. Set of blade arms (g)

8. Downrod assembly (4”) and
alternate downrod (6”) (h)

9. Parts bags (i) containing:

• Blade attachment hardware
(screws with washer attached for
each blade)

• Bracket attachment hardware

• Mounting hardware
(wire nuts, 2" wood screws)

NOTE:

Some Quorum fan models will have
slightly different parts than what is
shown here depending upon the design
you have chosen. Basic installation
procedures are similar for all models.

a.

b.

c.

d.

e.

g.

h.

i.

f.

Model #35525-XX 19.58 lbs.

QUORUM'S UNIQUE LIMITED
LIFETIME WARRANTY

This warranty gives you specific legal
rights, and you may also have other
rights which vary from state to state.

WHAT IS COVERED

Except as specified below, the
manufacturer of this product warrants it
to be free of all defects in workmanship
and material.

WHAT IS NOT COVERED BY
THIS WARRANTY

1. All costs of removal or reinstallation

of the fan.

2. Damage resulting from failure to

follow instructions contained herein.

3. Damage occurring during shipment
of the product (claims must be presented
to the carrier).

4. Damage resulting from accident,

misuse, abuse, or neglect.

5. Damage resulting from the applica­tion of any exterior coating, or by the
addition of any unapproved accessories.

6. Damage resulting from repair or
attempted repair by anyone other than
the manufacturer.

7. Damage resulting from causes other
than product defects, including lack of
technical skill, competence, or experi­ence of the user.

8. Glass or acrylic components or

accessories.

9. Minor occurrences of ‘wobble’ are
accepted as normal and should not nec­essarily be considered a defect.

WHO MAYENFORCE WARRANTY

This warranty may be enforced only by
the original purchaser. The end user must
possess a dated proof of purchase from
an authorized Quorum dealer to establish
a warranty claim.

LENGTH OF THE WARRANTY

1. For the fan motor – for the lifetime

of the original purchaser.

2. For everything else, except blades
and finish - one year from the date of
purchase.

3. For fan blades and finish - 90 days
from the date of purchase.

WHAT WE WILLPAY FOR -

We agree to correct defects outlined in
the warranty without charge, or at our
option replace the fan with an equivalent

or superior product if the defective unit
is returned prepaid to us.

TO GET WARRANTY SERVICE

To obtain warranty service, the product
must be returned prepaid to Quorum.
(This warranty is not enforceable outside
the United States.) Details regarding
return shipment are explained elsewhere
in this manual. Whenever warranty ser­vice is required, you must present a copy

of the original dated sales receipt as
proof of coverage.

There is no other express warranty.
Quorum hereby disclaims any and all
implied warranties, including but not
limited to those of merchantability or
fitness for a particular purpose to the
extent permitted by law. Quorum shall
not be liable for incidental, consequen­tial, or special damages arising out of
or in connection with the product use
or performance except as may other­wise be accorded by law. The duration

of any implied warranty which cannot be
disclaimed is limited to the periods spec­ified above in the express warranty.

EXTENDED WARRANTY SERVICE

An extended warranty which applies to all parts except the fan motor (which is covered by the lifetime war­ranty) is available. This coverage allows free parts replacement for any such components for the lifetime of
the original owner of the fan. Indicate your desire for this added coverage on the warranty reply card and
mail, along with $11.50 to Quorum. We will acknowledge your registration for this coverage.

If you find that parts are missing, contact your
dealer for replacement, or call Quorum directly
and we will mail replacements to you immediately.

4. HANGING YOUR FAN

5. ELECTRICAL CONNECTIONS

WARNING - Turn off the power!

REMEMBER - Turn off the power!

DO NOT fasten the blades to the fan
until it is assembled and hanging from
the ceiling. To do so now will likely
bend the blade arms and almost cer­tainly cause wobble.

1. If not already affixed to the hanger

bracket, place the rectangular rubber
isolators between the hanger bracket and
outlet box. Secure the hanger bracket to
the outlet box using the 2 long steel
screws supplied with the fan.

2. Remove the set pin and safety lock
clip from the downrod/ball assembly.
Slide the downrod through the canopy
Slide the yoke cover onto the downrod
(Fig. 5). Feed the wires from the fan
motor through the downrod assembly.

3. (Fig. 6) Attach the downrod assem­bly to the motor by sliding the downrod
into the yoke on top of the motor assem­bly. Slide the set pin through the hole in
the yoke, downrod and washer and
secure it with the safety lock clip.
Tighten the set screws on yoke.

4. Lift the fan motor without the blades
and place into the hanger bracket, rotat­ing the ball until the groove engages the
tab on the hanger bracket. This locks the
ball mount and fan motor, preventing fan
rotation during operation.

Use the wires nuts supplied with your
fan when making connections. Secure
the connectors with electrical tape and
make sure there are no loose connections
or wire strands.

1. Spread the wires apart so that the
black and blue wires from the fan are on
one side of the mounting bracket and the
white wire and green ground wire are on
the other side.

2. (Fig. 7) Connect the BLACK build­ing supply wire to the BLACK AND
BLUE fan wires. Connect the WHITE
building neutral wire to the WHITE fan
neutral wire. Connect the COPPER
building ground wire to the GREEN fan
ground wire.

3. Optional Wall Controls

Wiring connections for optional wall
control are shown in Fig.8 and 9. Figure
9 shows how to wire a fan wall control
switch. This controls the fan only. To
separately control an optional light kit
using the light kit pull chain,you would
have to connect the blue wire from the
fan to the house supply wire, before it
goes to the wall control. This is not an
easy connection, and we suggest you call
a qualified electrician to do it for you.

4. Inside the ceiling junction box be
sure to spread the wires apart so that the
black and blue connections are on one
side of the outlet box and the white/white
and green/copper connections are on the
other side.

BLU

BLKWHGRN

BLKWHGround

Fig. 7

WH

Ground

BLU

BLKWHGRN

BLK

BLU

BLK

BLK

BLK

Fig. 8

Ground

BLK

BLK

BLK

BLK/WH

BLU

BLU

WH

BLK

BLU

GRN

WH

Fig. 9

Use ONLYwall controls approved
by Quorum. Use of unapproved wall
controls will cause unacceptable
humming noise, and voids the fan
warranty.

Fig. 5

Downrod

Canopy

Yoke Cover

Fig. 6

Downrod
Assembly

Washer

Yoke

Safety
Lock Clip

Set Pin

3. MOUNTING OPTIONS

WARNING - To reduce the risk of shock, fire or injury, mount the fan ONLY to
an outlet marked “Acceptable for Fan Support”.

1. Disconnect the power by removing
fuses or turning off circuit breakers.

2. If there is an existing outlet box,
ensure it is clearly marked “Suitable For
Fan Support”. If it is not so marked, it
must be replaced with an approved one.

3. Secure the outlet box (or make sure
the existing box is secured) directly to
the building structure. Use appropriate
fasteners and building materials.

4. Figures 1, 2 and 3 are examples of
different ways to mount the outlet box in
different situations. Alonger downrod
may be required in sloped ceiling situa­tions to maintain proper blade clearance.

5. To hang the fan in locations where
no ceiling joist is available, a hanger
support bar may be required (Fig. 4).
Quorum distributes approved hanger
support bars and outlet boxes.

Fig. 1

Ceiling Joists

Outlet Boxes

Fig. 2

Ceiling Joists

Outlet Box

Fig. 3

Ceiling Joists

Recessed Outlet Box

Fig. 4

Ceiling Joist Hanger

Support Bar

Ceiling Joist

Outlet Box

Outlet Box

Ceiling

Fan

Outlet

Box

Ceiling

Fan

House
Supply Wire

Fan
Switch
on Wall

Outlet

Box

Ceiling

Fan

House
Supply Wire

Fan/Light
Switch
on Wall