(Includes Space Heating Domestic Water ‘Combo’ Heating Applications)
Quietside Corporation warrants that its combo water heater are free from
defects in materials and workmanship for one year from the date of
installation. If any parts are found to be defective in manufacture,
Quietside Corporation will provide replacement of such defective parts.
SECOND THROUGH THE TENTH YEAR
Limited Warranty for Primary Heat Exchangers
(Residential Water Heater Only)
(Space Heating Applications Only)
Quietside Corporation warrants that the copper tube (primary) heat
exchanger of its residential condensing gas model water heater is free
from defects in material and workmanship from the date of installation
for the second through the tenth year to the original purchaser only. If
during such time period, any part of the copper tube heat exchanger is
found to be defective, Quietside Corporation will provide replacement for
the original heat exchanger.
ELEVENTH YEAR AND BEYOND
Limited Warranty for Primary Heat Exchangers
(Residential Water Heater Only)
(Space Heating Applications Only)
Quietside Corporation warrants, to the original purchaser only, that the
copper tube (primary) heat exchanger of its residential condensing gas
model water heater is free from defects in material and workmanship for
the eleventh year and beyond from the date of installation. If during such
time period, any portion of the copper water tubing is found to be
defective, Quietside Corporation will provide replacement for the original
copper tube heat exchanger upon the payment of a proportionate charge
based on the time the water heater has been in service. The proportionate
charge will be equal to the appropriate percentage of the list price of such
copper tube heat exchanger at the time the warranty claim is made, and
will be determined as follows :
th
Year – 10%, 12th Year – 15%, 13th Year – 18%
11
4h
Year – 20%, 15th Year – 25%, 16th Year – 30%
14
17th Year – 35%, 18th Year – 40%, 19th Year – 45%
20th Year – 50%, 21th Year – 55%, 22th Year – 60%
th
Year – 65%, 24th Year – 70%,
23
25th Year and beyond – 75%
*NOTE : If the heat exchanger model involved is no longer
available due to product obsolescence or redesign, the value
used to establish the retail price will be the publish price as
shown in the Quietside repair parts booklet where the heat
exchanger last appeared or the current retail price of the then
nearest equivalent heat exchanger.
SPECIAL FIVE YEAR WARRANTY
Limited Warranty for Flat Plate Heat Exchangers
(Domestic Hot Water Heat Exchangers – Residential Use Only)
Quietside Corporation warrants that the stainless steel, flat plate heat
exchanger (used for the production of domestic hot water ) is free from
defects in material and workmanship for five years from the date of
installation. Any coagulation or blockage of the normal water flow
through the heat exchanger, due to trapped sediment, heavy calcification,
lime deposits minerals and or other waterborne buildup in the plate heat
exchanger, or corrosion due to chemical anti-freeze additive is not
considered defects in workmanship and therefore any malfunction or
damage to other parts or components resulting from these buildups in
the plate heat exchanger is not covered under the terms of this warranty.
This Warranty Does Not Cover :
1. Installations by other than qualified heating contractors.
2. Installations of equipment for other purposes than those intended by
the instructions supplied with this equipment.
3. Installations of equipment for purposes other than residential space
heating and domestic hot water production.
4. Any product which is improperly installed or moved from its original
place of installation.
5. Any product, which has been repaired or replaced with other than
Quietside factory parts.
6. Any product modified in any way, misused or damaged or which as
been used contrary to warrantor’s written instructions.
7. Any damage resulting from use of anti-freeze solutions added to the
heating water or combustion air drawn from interior spaces.
8. Any damage to the product caused by failure to maintain the unit properly,
improper voltage, improper gas pressure, improper water pressure, flood,
fire, lightning, or Acts of God.
9. Nicks, scratches or discoloration of decorative finishes.
10. Installation, plumbing , gas piping and wiring not integral to the
product.
11. This warranty does not covered and expenses related to the removal
or re-installation process. The homeowner will be responsible for the
cost of removing and re-installing the alleged defective part or its
replacement and all labor and material connected therewith, and
transportation to and from Quietside Corporation.
12. The warranty cannot be considered as a guarantee of workmanship
of an installer connected with the installation of the condensing water
heater, or as imposing a liability of any nature for unsatisfactory
performance as a result of faulty workmanship in the installation,
which liability is expressly disclaimed.
Exclusion of Incidental and Consequential Damages
Quietside Corporation will not pay in contract or in tort, consequential or
incidental damages under this warranty, both of which are specifically excluded.
This means we shall not be responsible for any loss, expense or damage caused
by any defect in the Water Heater, other than the water heater itself.
The maximum liability of Quietside Corporation in connection with this limited
warranty shall not in any case exceed price of the part claimed to be defective, or
price of the water heater if the entire water heater is claimed to be defective.
“Incidental” damages include expenses of inspection, obtaining substitute
goods, transportation, etc.
“Consequential” damages include injury to persons or property resulting
from a breach of warranty.
Owner’s Responsibilities
This Warranty is issued to the original purchaser only. This product must
be used and cared for in accordance with the instruction manual. You are
responsible for required periodic maintenance or service such as
lubrication, cleaning the strainer and cleaning the components. See your
instruction manual for details. You must be able to verify the installation
date of the product against which you make any warranty claim. The
original bill of sale, installer’s invoice or other similar document is
required to verify warranty. If you cannot show evidence of the actual
date of installation, warranty coverage will be considered to start on the
date the product is shipped from our distributor.
The attached warranty card must be filled out completely and returned to
Quietside Corporation. Failure to do so will prevent or delay our being
able to contact you (or the person residing at this address) in case of a
recall or important product safety alert.
Your warranty information will be held strictly confidential.
WARNING !
If the information in this manual is not followed
exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
y Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
!
y Extinguish any open flame.
y Do not try to light any appliance.
y Do not touch any electrical switch; do not use any phone in
your building.
yImmediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
yIf you cannot reach your gas supplier, call the fire
department or 911.
yInstallation and service must be performed by a qualified
installer, service agency or the gas supplier.
PLACE THESE INSTRUCTIONS ADJACENT TO WATER HEATER
AND NOTIFY OWNER TO KEEP FOR FUTURE REFERENCE.
▣ Please read through this informative manual
and pay special attention to the following :
y Identifying the Components ----------------------------------- 2
y Safety Issues ---------------------------------------------- 3
y Advantages of QVM 9 Hydronic Heating System ---------------- 7
y Proper Use ---------------------------------------------- 10
y Installation ------------------------------------------------ 11
y Gas Piping Connections ------------------------------------- 16
y Installation of the Flue -------------------------------------- 18
y Draining Condensed Water----------------------------------- 21
y About the FR-5 Thermostat -------------------------------- 22
y Installation of the Thermostat -------------------------------- 23
y Using the Thermostat, FR-5 ------------------------------- 24
y Test Operation and Checks -------------------------------- 28
y Routine Maintenance ---------------------------------------- 31
y Brazed Plate Heat Exchanger-
y Dimensional Drawing of the Unit ------------------------------ 34
y Troubleshooting-
y Wiring Diagram ------------------------------------------- 36
y Troubleshooting -------------------------------------------- 38
y Exploded Views ------------------------------------------- 39
y Parts List------------------------------------------------- 40
y Specifications---------------------------------------------- 42
please read this manual carefully before installing and operating
TEXT PRINTED OR OUTLINED IN RED CONTAINS
INFORMATION RELATIVE TO YOUR SAFETY.
PLEASE READ THOROUGHLY BEFORE INSTALLING
AND USING THIS APPLIANCE.
for buying this QUIETSIDE Corporation
hydronic heating system. To use it correctly,
CAUTION
Service and Maintenance Tips ----------- 33
Error Codes --------------------------------- 35
1
QVM 9
Series
Identifying the Components
■ Model : QVM 9-090W1-NG
125W1-NG
150W1-NG
QVM 9
Series 2
Y
Y
Y
W
A
Y
Safety Issues
FOR YOUR SAFETY READ BEFORE OPERATING
A. THIS APPLIANCE DOES NOT HAVE A PILOT. IT
IS EQUIPPED WITH AN IGNITION DEVICE
WHICH AUTOMATICALLY LIGHTS THE BURNER.
DO NOT TRY TO LIGHT THE BURNER B
HAND. LIGHTING BY HAND COULD CAUSE
PERSONAL INJURY OR DEATH.
B. BEFORE LIGHTING : SMELL ALL AROUND
THE APPLIANCE AREA FOR GAS. BE SURE
TO SMELL NEXT TO THE FLOOR BECAUSE
SOME GAS IS HEAVIER THAN AIR.
WHAT TO DO IF YOU SMELL GAS
y DO NOT TRY TO LIGHT ANY APPLIANCE.
y DO NOT TOUCH ANY ELECTRIC SWITCH;
DO NOT USE ANY PHONE IN YOUR HOME.
y IMMEDIATELY CALL YOUR GAS SUPPLIER
FR OM A NEIGHBOR’S PHONE. FOLLOW THE GAS
SUPPLIER’S INSTRUCTIONS.
y IF YOU CANNOT REACH YOUR GAS SUPPLIER,
CALL THE FIRE DEPARTMENT OR 911.
OPERATING INSTRUCTION
1. STOP! READ THE SAFETY INFORMATION
ABOVE ON THIS LABEL.
2. SET THE SYSTEM CONTROLLER TO THE
LOWEST SETTING.
3. TURN OFF ALL ELECTRIC POWER TO
APPLIANCE.
4. THIS APPLIANCE IS EQUIPPED WITH AN
IGNITION DEVICE WHICH AUTOMATICALL
LIGHTS THE BURNER. DO NOT TRY TO LIGHT
THE BURNER BY HAND.
5. TURN KNOB OF GAS VALVE TO “OFF” POSITION.
C. DO NOT USE TOOLS TO PUSH IN OR TURN
THE GAS SHUT OFF VALVE. IF THE GAS
CONTROL VALVE WILL NOT PUSH IN OR TURN
BY HAND. DO NOT TRY TO REPAIR IT, CALL
QUALIFIED SERVICE TECHNICIAN. FORCE OR
ATTEMPTED REPAIR MAY RESULT IN A FIRE
OR EXPLOSION.
D. DO NOT USE THIS APPLIANCE IF ANY PART
HAS BEEN UNDER WATER. IMMEDIATEL
CALL A QUALIFIED SERVICE TECHNICIAN TO
INSPECT THE APPLIANCE AND TO REPLACE
ANY PART OF THE CONTROL SYSTEM AND
ANY GAS CONTROL WHICH HAS BEEN UNDER
WATER.
E. DO NOT OPERATE APPLIANCE UNLESS UNIT
IS FILLED WITH WATER AND WATER LINES
ARE FULLY OPEN.
6. WAIT A FEW MINUTES TO CLEAR OUT AN
GAS. THEN SMELL FOR GAS, INCLUDING
NEAR THE FLOOR. IF YOU DON’T SMELL GAS,
GO TO THE NEXT STEP.
7. TURN KNOB OF GAS VALVE TO “ON” POSITION.
8. TURN POWER SWITCH TO “ON” POSITION.
9. SET THE SYSTEM CONTROLLER TO DESIRED
SETTING.
10. IF THE APPLIANCE WILL NOT OPERATE, FOLLO
THE INSTRUCTIONS “TO TURN OFF GAS TO
THE APPLIANCE” AND CALL YOUR SERVICE
TECHNICIAN OR GAS SUPPLIER.
TO TURN OFF GAS TO APPLIANCE
1. SET THE SYSTEM CONTROLLER TO THE LOWEST SETTING.
2. PRESS THE POWER SWITCH ON ROOM THERMOSTAT (IF SO EQUIPPED) TO “OFF” POSITION (LIGHT
TURNS OFF).
3. TURN KNOB ON GAS VALVE (CONNECTED TO THIS APPLIANCE) TO “OFF” POSITION.
3
QVM 9
Series
Safety Issues
Equipment Protection and Personal Safety
1. Ignition Failure
If the ignition fails, the gas supply is automatically
cut off. An error code will appear as a flashing 2digit code on the room thermostat (model FR-5
only). The error codes are discussed in the
troubleshooting section of the installation manual.
2. Flame Detection
If the flame fails and/or the re-ignition attempt fails,
the gas supply is automatically cut off. An error code
will appear on the room thermostat(model FR-5 only).
Refer to troubleshooting guide to further information.
3. Power Interruption
When the power is restored after a power failure,
the water heater will automatically start and return to
normal operation, manual reset is not required.
4. Excessive Air Pressure
Occasionally an excessive gust of wind may be
forced into the flue pipe. The air-ratio control module
will detect these strong back-drafts. To prevent any
products of combustion from re-entering the building
through the open flue, the gas supply will be
automatically cut off. An error code will appear on
the room thermostat (model FR-5 only). Refer to
troubleshooting guide to further information.
5. Explosive Re-ignition Protection
Abrupt, noisy startups and backfires are prevented
by “
soft ignition”
module.
6. Overheat Protection
Any overheating of the burners or heat exchanger
will automatically shut down the supply of gas to the
burners. An error code will appear on the room
thermostat(model FR-5 only). Refer to troubleshooting
guide to further information.
7. Low Water-Level Safety
The water level in the heat exchanger is continuously
monitored to prevent the water heater from operating if
, a trademark of our air-ratio control
there is no water or a restricted flow of water in the unit.
The water heater will be automatically shut down
and an error code will appear on the room thermostat
(model FR-5 only). Refer to troubleshooting guide to
further information.
8. Automatic Water Fill
Should the water level in the system fall too low, a
sensor will automatically activate the re-fill circuit.
9. Freeze Protection
During the heating season, a sensor inside the water
heater will automatically detect and initiate a safety
heating cycle to prevent internal equipment damage
from occurring should freezing temperatures exist.
Note ! - When there is no gas supply available,
the circulation pump will automatically start up to
guard the pipes from freezing.
10. Gas Pressure Control
To prevent damage from over pressure, each water
heater is protected from occasional surges in gas
pressure by a pressure regulator located in the gas valve.
11. Short-Circuit Protection
Any short-circuit occurring in the water heater’s
electrical circuit will immediately ‘blow’ the internal
glass fuse(s) and automatically cut off the gas supply.
12. Lightning Protection
Each water heater is specially grounded internally
and externally to protect against lightning strikes.
13. Carbon Monoxide Protection
The water heater are designed to maintain a
safe 1:1 air ratio and combustion rate. This
function is continuously monitored by the water
heater’s air-ratio control module.
14. Thermostat Control Failure
Should the thermostat fail to function properly,
as a safeguard, the water heater’s gas supply
will be automatically be shut down.
QVM 9
Series 4
Safety Issues
Use only the gas type indicated on the
rating plate of the water heater which is
located at the bottom right side panel.
WARNING
Conversion of this appliance from natural gas to
propane CAN ONLY BE PERFORMED by a trained
technician using approved QUIETSIDE parts.
CAUTION
In winter season, the water heater should be kept
connected to an electrical supply, even when the
water heater is not used, to prevent freezing. POWER
SUPPLY IS 115V – 1PH – 60Hz. If the Check Lamp is
“LIT” during the operation, it means that the gas
supply has run out. Check the lamp frequently.
(For other troubleshooting, see page 35 and 38)
CAUTION
Do not use the water heater for other purposes than
heating and hot water use, such as clothes drying,
cooking, etc. Fire may occur.
WARNING
Do not touch the water heater with wet hands. Do
not pour water directly to the water heater for cleaning.
An electric shock may occur.
Use soapy water on the piping and connections to
check for any gas leakage.
Have a professional check the water heater at least
once a year. It will help extend the service life and
ensure safe and efficient operation.
5
QVM 9
Series
Safety Issues
Hot water temperatures required for automatic dishwasher and laundry use can cause scalds and
burns resulting in serious personal injury and/or death.
The temperature at which injury occurs varies with the person's age and time of exposure.
The slower response time of disabled persons increases the hazards to them. Never allow small
children to use a hot water tap, or to draw their own bath water. Never leave a child or disabled person
unattended in a bathtub or shower.
The water heater should be located in an area where the general public does not have access to the
temperature control.
Lower water temperatures should be used to avoid the risk of scalding. It is further recommended, in
all cases, that the water temperature be set for the lowest temperature which satisfies the user's hot
water needs. This will also provide the most energy efficient operation of the water heater and minimize
scale formation in the heat exchanger, thus prolonging the life of the unit.
Setting the water heater temperature at 120°F will reduce the risk of scalds. Some states require
settings at specific lower temperatures. The table below shows the approximate time-to-burn
relationship for normal adult skin.
Table- Risk of Scalds
Temperature
Setting
Over 170 ℉ Nearly instantaneous
160 ℉ About 1/2 second
150 ℉ About 1-1/2 second
140 ℉ Less than 5 seconds
130 ℉ About 30 seconds
120 ℉ of less More than 5 minutes
USE ANTI-SCALD VALVE(S) IN HOT WATER SYSTEM TO REDUCE THE RISKS OF SCALDING AT
POINTS OF USE SUCH AS LAVATORIES, SINKS AND BATHING FACILITIES.
Time to Produce 2nd 3rd
Degree Burns on Adult Skin
Scalds – First Aid
1. Remove clothing; Remove all wet clothing, quickly. Wet clothing retains the heat.
2. Apply cold water for 30 minutes; Immediately submerge the burnt area in cold water for 30
minutes to reduce the heat in the skin, preventing deeper burning. Never use butter, oils or ointment
to cover the burn. They may retain the heat.
3. Keep the scalded person warm; Place a blanket around the person.
4. Seek medical advice; Call your medical advice hotline and describe the scald, follow their directions.
QVM 9
Series 6
?
Advantages of
QVM 9
Hydronic Heating System
THE QVM 9
QUIETSIDE’S VARIABLE-CAPACITY-MULTI-PURPOSE
90%+ HYDRONIC HEATING SYSTEM
How Does it Work
The QVM 9 provides 2 different heating functions that operate independently from the same water heater. One
mode provides space heating water to heat the home. The other mode provides a continuous circuit of hot
water for domestic use e.g., bath, laundry, etc. Both circuits are separate and operate at different temperature
ranges.
The space-heating water is controlled by the FR-5 thermostat. A special thermostat has been provided that
enables the user to either set the room temperature required or set the heating water temperature. In some
cases this thermostat may not be suitable for multi-system applications(The installing contractor will make this
determination and install suitable alternative controls).
The domestic hot-water is controlled by the user. Because the QVM 9 is a multi-purpose design, it can
provide hot water on demand. There is no storage tank to hold hot water, when there is no use for it. The
QVM 9 will only produce hot water when you use it : instantaneously. The modulating gas burner allows water to
heat up evenly as it is being used. The QVM 9 will continue to heat the water until the source or sources are shut
off. This on-demand-use also helps to prevent water being held in the water heater for long periods of time.
IMPORTANT :
A thermostatic mixing valve should be installed on the domestic water supply pipe to control the supply water
temperature and prevent any possibility of scalding.
7
Domestic Hot Water Priority
The QVM 9 prioritizes domestic hot water over space-heating water and will immediately stop producing
space-heating water the moment a hot water faucet or valve is opened anywhere in the home. Once the faucet
or valve has been turned off, the water heater will return to the home-heating function again.
The Sealed-Combustion Process
The QVM 9 is designed with a special sealed-combustion venting process. Both sides of the combustion
process(inlet oxygen and outlet carbon monoxide) are isolated from each other and are totally sealed-off from
the air supply within the home. Infiltration, is reduced by as much as 90% making the QVM 9 one of the safest,
most comfortable and clean-burning water heater in the world.
QVM 9
Series
n
Advantages of
Quietside QVM Product Features and Functio
1. Continuous Hot Water Its On Demand! The QVM 9 makes running-out-of-hot-water obsolete.
2. Everything Built-in Installs in half the time.
3. Baked-on Beauty The high quality ceramic finish is baked on and keeps the exterior looking new and lustrous
for years to come.
4. Room Thermostat FR-5 Convenient and accurate, the large digital display is easier to read, easier to use. Our
new room thermostat gives the consumer digital control over several heating functions.
5. System Timer Save energy during times the home is unoccupied. Just set and activate the timer and leave.
The unit turns off for pre-programmed intervals until you return.
6. Performance Indicator With the use of the FR-5 electronic room thermostat, the (LED) will conveniently
display the current operating condition of the unit such as, room temperature, normal operation, etc.
7. Continuous-Discharge Ignition(C.D.I.) Direct ignition design does not require a pilot burner saving gas and money.
8. Combustion Safety Protection If the unit fails to ignite after the “HEAT ON” button is pressed, or if the flame
is extinguished due to a gas shortage, the
9. Always Balanced Operation Despite fluctuating wind conditions, changes in atmospheric pressure and other
external disturbances, the variable-speed combustion blower provides optimum performance.
QVM 9
flame detector
Hydronic Heating System
will shut down the unit.
10. Exhaust Safety Protection While operating, the exhaust-discharge fan is continuously monitored. The unit
will be immediately stopped to prevent fumes from entering the home, if the wind gusts become excessive or
if the flue exhaust has become blocked.
11. Smart Re-Start Should the unit’s flame fail due to strong winds or low gas pressure, the unit will
automatically restart. In cold weather climates, manual resets could cause freeze damage.
12. Safety Protection During Power Outages When the power fails, the gas valve is automatically shut down.
13. Automatic Fill & Refill If for any reason the water level in the system drops to an unsafe level, the unit will
automatically open the fill valve.
14. Automatic Air Bleed Each unit has 2 built-in air bleed devices. One is manual and used for quick fill and
venting convenience; the other is air-activated and operates automatically.
15. Removal of Impurities Each unit comes equipped with a built-in, cleanable, heavy duty, particulate water
filter for trapping impurities and preventing the pipes from clogging. This is a maintenance item.
16. Air-Ratio Controller The air ratio is monitored, adjusted and controlled prior to and during each operating
cycle and will automatically adjust the combustion rate. The air-ratio controller prevents unsafe operating
conditions and also senses excessive gusts of wind in the flue system.
17. Proportional Temperature Control This control is designed to continually analyze water flow and usage while
maintaining the outgoing water at a constant, even temperature.
18. Condensing (QVM 9) Models These fully condensing units are engineered to recover and convert the
normally wasted heat from the discharge flue gasses to supply additional hot water.
19. New BTU Booster Flue Kit (standard equipment with QVM8 and QXM8, optional QVM9) This pre-engineered
venting system adds an additional 2% to the unit’s combustion efficiency by pre-heating the incoming
combustion air before it enters the unit. A single, 4that is required for this concentric venting system. Built of durable, polished, stainless steel. Kit includes
clamps, connectors, gaskets, pipe and trim ring.
1/4″ diameter penetration through an exterior wall is all
QVM 9
Series 8
Advantages of
Safety Protection
1. Burner Safety Protection (Flame Detection)
When the flame fails or re-ignition fails, the gas supply is automatically cut off.
2. Safety Protection on Power Restoration
When the power is restored after a power failure, the water heater automatically starts and runs.
When the ignition fails, the gas supply is automatically cut off.
4. Safety Protection against Excessive Air Pressure
When a high air pressure exists in the flue, the air ratio control maintains correct combustion. When the
pressure becomes excessive, the gas supply is automatically cut off.
5. Explosive Ignition Protection
Explosive ignition is prevented with the air ratio control system.
QVM 9
Hydronic Heating System
6. Overheat Protection
Overheating burners or heat exchangers will automatically cut off the gas supply.
7. Low Water Level Safety
The water level in the heat exchanger is always monitored and the water heater will not start when there is no
water in the exchanger.
8. Thermostat Safety Protection
If the thermostat fails, combustion will be stopped and the gas supply is automatically cut off.
9. Freeze Preventation
When the temperature falls, the water heater automatically starts to prevent the freezing of the water heater.
When there is no gas available the circulation pump is automatically started.
10. Gas Pressure Control (Modulating Gas Control Valve)
Gas pressure is maintained constantly by the gas valve.
11. Short Circuit Safety Protection
A short circuit in the water heater will blow the fuse and automatically cut off the gas supply.
12. Auto Fan Detection
The rotation of the fan is automatically detected and controlled. Fan failure will stop the operation of the water heater.
13. Boiling Prevention
Excessive temperatures will automatically stop the water heater.
14. Lightning and Static Electricity Protection
Protection against lightning and static electricity is built into the controller.
9
QVM 9
Series
Proper Use
Before Using
■ Check for gas leaks by using
soapy water.
■ Check ventilation (air discharge
and inlet).
■ When the conditions for heating
and hot water are fully set. The
“HEAT ON” lamp will light and
the water heater will run.
■ If the water level is below a safe
level, the “Check” lamp will be
lit and the water heater will not
run. The water supply valve
should always be open so that
the auto water filling valve can
operate.
■ When the “Check” lamp is lit,
an error code is indicated on
the temperature indicator.
Contact the service center
or your dealer.
Open the gas supply valve
Wire the unit to 115V 60Hz AC.
Notes for Ignition
Use the
■ Heating will start when either
■ If domestic hot water is
.
■ When the use of hot water is
■ If hot water is to be used
■ Disconnect the water heater.
■ Drain the water in the water heater by opening the
■ Close the water supply valve
■ Close the gas supply valve.
selector button
the room or water temperature
falls below the set point.
required during a heating cycle.
The unit will switch over from
heating to provide domestic
hot water.
stopped. The unit automatically
converts back to the heating
mode.
without heating, press the
“SUMMER” button on the
room thermostat.
according to the applications
When the water heater is not used
for a Prolonged Period
drain or discharge valve (to prevent freezing in winter).
and open the hot water tap to
drain water in the hot water
piping to prevent freezing in
winter.
.
CAUTION
If the water heater not to be used for a few days,
selecting the “Away from Home Saving” mode will be
more effective and convenient in preventing freezing.
In this case, do not disconnect the water heater.
QVM 9
Series 10
Y
Installation
■ WARRANTY WILL BE CONSIDERED VOID IF THIS EQUIPMENT IS INSTALLED BY ANYONE OTHER THAN
A QUALIFIED, TRAINED AND LICENSED (WHERE APPLICABLE ) HEATING TECHNICIAN.
■ QUIETSIDE CORPORATION IS NOT RESPONSIBLE FOR PROBLEMS OR DAMAGE CAUSED B
IMPROPER INSTALLATION INCONSISTENT WITH THIS MANUAL.
■ THE INSTALLING CONTRACTOR MUST INSTRUCT THE OWNER ON THE FULL OPERATION OF THIS
PRODUCT.
■ THE INSTALLING CONTRACTOR MUST GIVE THE OWNER THE APPORPRIATE WARRANTY CERTIFICATE
AFTER THE INSTALLATION HAS BEEN COMPLETED.
Shipping from Factory
■
The units are released from our facility specially
packaged to prevent handling damage and contamination
in transit. Dropping or throwing the water heater or
moving them while outside of their shipping container
may cause damage or internal contamination by any
moisture remaining after testing. Do not stand the
water heater up by resting on the piping connections.
Choosing the Best Location
■
Never locate the unit outdoors,
such as an open porch patio or
exposed to the wind, rain, snow
and cold temperatures.
Special consideration must
be given to where the venting will terminate outdoors.
■
Do not locate the unit in an equipment room that has
an exhaust fan.
■
Install the unit securely on any non-combustible wall
that is capable of supporting the 90 lbs weight of this
equipment.
■
Maintain an 6″ clearance to the left and right of unit,
including 6″ clearance in front of the unit for safety
inspections and future access.
■
Do not install unit in an underground or semi-
underground location unless using the model FF or
SCF-9 flue kit.
When installing the unit, consideration must be given
to the proper location. The location selected should be
as close to the vent pipe termination outside the
building, and as centralized with the water piping
system as possible.
■
A minimum clearance of 4″ must be allowed for
access to replaceable parts such as the thermostats,
drain valve and relief valve.
■
As the gas water heater is to be installed indoors, they
shall not be installed outdoors, such as in the porch.
■
Do not install water heater on a combustible wall or in
a high humidity location.
WARNING
There is a risk in using fuel burning appliances in
rooms or areas where gasoline, other flammable liquids
or engine driven equipment or vehicles are stored,
operate or repaired. Flammable vapors are heavy and
travel along the floor and may be ignited by the igniter or
main burner flames causing fire or explosion. Some local
codes permit operation of gas appliances if installed 18inches or more above the floor. This may reduce the risk
if location in such an area cannot be avoided.
Flammable items, pressurized containers or any other
potential fire hazardous articles must never be placed on
or adjacent to the water heater.
Open containers of flammable material should not be
stored or used in the same room with the water heater.
11
QVM 9
Series
Installation
Methods of Installation
■ The units must be firmly secured on the wall, which
can sufficiently hold the unit weight.
■ Exhaust vent pipe has a maximum length of 16
feet with upto three 90° elbows. Vent pipe must be
angled 2-3° toward the water heater to return
condensate.
■ The units should be grounded to prevent electric
shock.
Check the type of Gas
■ Check if the gas indicated
on the rating plate is being
used. If not, change the
nozzle by consulting the
service center or dealers.
WARNING
CONVERSION OF THIS APPLIANCE FROM NATURAL
GAS TO PROPANE CAN ONLY BE PERFORMED BY A
QUALIFIED TECHNICIAN.
Installation of the Flue
■ The flue should be properly installed as indicated
on the installation manual.
■ Dampers available in the market have high rate of
failure and disturb the normal operation of the
water heater. Never install any dampers.
■ Maximum length of the flue is 16-feets with upto
three 90° elbow being used. Flue φ is 3″ only.
See page 18 for details
Installation of Water Piping
■ The piping materials used
should meet local codes and
industry standards.
■ Piping must be cleaned and
flushed-out before installation.
■ Do not apply torch heat within 12" of the bottom
connections of the unit.
■ Perform all solder connections at a safe distance
from the (brass) male connectors below the unit.
Allow fittings to cool, before attaching to unit. Use
only approved coupling unions with O-rings to
attach field piping to unit.
■ The ‘heating’ pipe should be 3/4" and of type-L
copper, or PEX. Never use aluminum, PVC, or
galvanized steel piping.
■ The pipe size used for
should be the same size used for the
heating water.
■ Use only copper piping with lead-free solder for
the domestic water side.
■ Since the expansion tank has already been
installed in the unit, no separate tank is required.
■ The size of the domestic hot water pipe should be
1/2" diameter.
■ The length of piping should be as short as possible
and the piping should have minimal number of
bends and connections.
■ Use only ball type isolating valves. Do not use gate
valves.
■ Never leave the heating pipes disconnected while
operating the unit as a water heater. This will
cause damage to the heat exchanger and void the
manufacturers warranty.
■ All piping should be insulated.
■ After making the piping connections, check for
gas or water leaks.
supply
heating water
return
QVM 9
■ If the water supply pressure is 142 psig or higher,
install the reduction valve on the water supply
piping.
■ If the water supply pressure is 4.3 psig or lower,
install a pressurizing pump.
Series 12
Installation
■ A Thermostatic mixing valve must be
added to this system to prevent
scalding. If you cannot find a mixing
valve locally, please contact your
Quietside dealer or local speciality
plumbing supplier.
Mixing type valve :
- Controls the desired hot water temperature and ensures constant hot water temperature in the
faucets (accuracy 2℉).
- Ensures safety through the built-in anti-burn/scald safeguard. Limits the deposits and
accumulation of scale.
- Includes built-in wire mesh filters and check valves for long and trouble-free operation.
Schematic of Piping Installation
13
QVM 9
Series
Installation
Precautions for Installation
■ Piping for heating and hot
water should be cleaned
before connecting to the unit.
CAUTION
Lime scale accumulation can reduce the life of the
equipment, reduce efficiency and waste fuel. Water heater
failure due to lime or scale buildup voids the warranty.
Check the metal tag on the relief valve and compare it to
the water heater’s rating plate. The pressure rating of the
relief valve must not exceed the working pressure shown on
the rating plate of the water heater. In addition, the hourly
BTU rated temperature discharge capacity of the relief valve
shall not be less than the input rating of the water heater.
NO VALVE IS TO BE PLACED BETWEEN THE RELIEF
VALVE AND TANK. DO NOT PLUG THE RELIEF VALVE.
The drain line connected to this valve must not
contain a reducing coupling or other restriction and
must terminate near a suitable drain to prevent water
damage during valve operation. The drain line shall be
installed in a manner to allow complete drainage of
both the valve and line. DO NOT THREAD, PLUG OR
CAP THE END OF THE DRAIN LINE.
■ The water heater needs a large quantity of air for
combustion, the specified vent must be installed.
If not incomplete combustion will occur and
prevent normal operation of the water heater.
WARNING
For safe operation, an ample supply of air must be
provided for proper combustion and ventilation in
accordance with the national fuel gas code, ANSI
Z223.1 or CAN/CGA-B149.1 or B149.2(latest editions)
or applicable provisions of the local building codes. An
insufficient supply of air may result in a yellow, luminous
burner flame, carboning or sooting of the finned heat
exchanger, or create a risk of asphyxiation. Do not
obstruct the flow of combustion and ventilation air.
NEVER OPERATE THE HEATER UNLESS IT IS
VENTED TO THE OUTDOORS AND HAS ADEQUATE
AIR SUPPLY TO AVOID RISKS OF IMPROPER
OPERATION, FIRE, EXPLOSION OR ASPHYXIATION.
■ The water heater should be
at least 24” away from
electric appliances. The
water heater is set up for
AC 115V 60Hz.
WARNING
The flow of combustion air to the water heater
must not be obstructed.
The water heater area must be kept clear and free
from combustible materials, gasoline and other
flammable vapors and liquids.
■ Flue made of schedule 40
PVC or stainless steel.
■ To facilitate the discharge
of exhaust gas, the flue
should be installed with
fewest possible bents and
curves. The flue should
have a diameter larger than
that of the flue of the water
heater.
■ Do not place flammable
items near the water heater.
Never place combustibles
such as vinyl bags, matches,
thinner, etc on water heater.
CAUTION
Read first before connection to power supply
QVM 9
Series 14
Installation
WARNING WARNING
There is a risk in using fuel burning appliances in
rooms or areas where gasoline, other flammable
liquids or engine driven equipment or vehicles are
stored, operated or repaired. Flammable vapors are
heavy and travel along the floor and may be ignited by
the igniter or main burner flames causing fire or
explosion. Some local codes permit operation of gas
appliances if installed 18-inches or more above the
floor. This may reduce the risk if location in such an
area cannot be avoided.
Flammable items, pressurized containers or any
other potential fire hazardous articles must never be
placed on or adjacent to the water heater.
Open containers of flammable material should not be
stored or used in the same room with the water heater.
DO NOT INSTALL THIS WATER HEATER DIRECTLY
ON A CARPETED FLOOR. A FIRE HAZARD MAY
RESULT. Instead the water heater must be placed on
a metal or wood panel extending beyond the full width
and depth by at least 3-inches in any direction. If the
heater is installed in a carpeted alcove or closet, the
entire floor should be covered by the panel.
QVM 9
Series 6
Gas Piping Connections
■ Use metal pipe or metal flexible pipe which has
been approved for use with gas and be sure to
install the shut off valve.
■ If propane gas is in used, the care should be
exercised for the following:
- Use a household regulator for propane gas with
the capacity matching to the indicated gas
consumption of the unit.
- Install two or more 110 lbs propane gas
cylinder (manifold cylinders together).
WARNING
This water heater is not intended to operate at gas
supply pressures other than those shown on the rating
plate.
Exposure to higher gas supply pressure may cause
damage to gas valves, which can result in fire or
explosion. If overpressure has occurred, such as through
improper testing of gas lines or emergency malfunction
of the supply system, the gas valves must be checked
for safe operation. Make sure that the outside vents on
the supply regulators and the safety vent valves are
protected against blockage. These are parts of the gas
supply system, not the water heater. Vent blockage may
occur during ice build-up or snow storms.
When local codes require a main manual shut-off
valve outside the water heater jacket, a suitable main
manual shut-off valve must be installed in a location
complying with those codes.
It is important to guard against gas valve fouling
from contaminants in the gas piping. Such fouling
may cause improper operation, fire or explosion. If
copper supply lines are used they must be approved
for gas service.
Before attaching the gas line be sure that all gas
pipe is clean on the inside.
To trap any dirt or foreign material in the gas supply
line, a dirt leg (sometimes called drip leg) must be
incorporated in the piping. The dirt leg must be readily
accessible and not subject to freezing conditions.
Install in accordance with recommendations of gas
supplier. Refer to national fuel gas code, ANSI Z223.1
or CAN/CGA-B149.1 or B149.2 (most recent edition).
■Gas piping for water heater should be connected to
the main gas line and should not be shared by
other gas appliances.
QVM 9
Series 16
Gas Piping Connections
Standard Gas Piping
Consult with your gas provider to determine the proper diameter of gas pipe. This will
vary due to input capacity, the number of elbows and length of pipe.
■ The heating water supply piping should be 3/4″. An isolation (ball-type) valve should be installed before the
piping is connected to the units.
■ Black iron piping or 3/4″ flexible connector (approved by the local authorities for gas) should be used for gas
piping.
■ Do not use Teflon tape for gas pipe connections.
■
Install a gas drip leg at the unit.
■ Gas piping should be kept at the required distance away from any electric lines and the main service
panel(check with local authorities).
Items Distance (inches)
1. Distance from electric lines 6″
2. Distance from electric heaters and electric panels 24″
3. Distance from flue pipes and outlets 12″
■ Install the ball valve(cut-off valve) before connecting the gas piping to the unit (Allow space for the lever’s full
movement, install valve as close to the unit as possible).
■After the gas pipe has been completed, all connections must be checked with soapy water. Note! - Do not
test for gas leaks by pumping air-pressure into the line without first disconnecting the gas line to the unit.
Pressuring the unit will void the manufacturers warranty. Releasing this pressure into the unit will cause
immediate and severe damage to the gas valve and its internal pressure regulating device and could result in
property damage and/or personal injury.
Trial operation Quick-Fill
STEP 1
Set DIP switch #1 to the ON position(priority fill). The pump will run continuously and the low water
level sensor will be automatically turned on/off for 1-minute intervals. Ensure that all water valves to
unit are open.
STEP 2
STEP 3
STEP 4
STEP 5
STEP 6
NOTE ! - While in the Quick Fill mode, the power indicator light, on the FR-5 thermostat will flash : 1-second
QVM 9
Twist open(approx. 1/2 turn) the manual air vent until a steady stream of water is flowing and the
spurting of air stops. – Open all other bleed valves on system.
Close the manual air vent (any remaining air will bleed out of the system by means of the automatic
air vent).
After the quick fill is complete, reset the #1 DIP switch to the OFF position.
If the heating flow sensor stays ON, stop the pump by resetting the #1 DIP switch(switch ON, then
back OFF again).
Remove strainer, check for debris, clean and refit.
Ensure that system pressure has been bled off using the pressure / relief valve.
ON and 1-second OFF.
Series 6
Installation of the Flue
Use the supplied SCF-2 Termination Kit for venting the QVM 9 water heater to the outside.
- Optional : The Stainless Steel SCF-9 Coaxial Vent Kit may be used in place of the SCF-2 PVC
PVC Venting Method
■ Due to the extremely low flue temperatures, the QVM 9 series water heater may be vented using 3"
schedule-40 venting materials.
■ Cut all lengths of pipe cleanly maintaining a 90-degree square edge. Use long radius elbows whenever
possible.
■ Use only the type of adhesive recommended by the PVC pipe manufacturer.
Termination Kit.
■ Keep an uphill slant from water heater to the outside to ensure that all condensed water inside the pipe will
return back to the water heater.
■ Do not place the outdoor termination kit in an area where discharge gases will be directed towards
evergreen shrubbery.
■ Assemble the flue using the following illustration as a guide. Your installation may vary slightly from the
illustration shown below.
QVM 9
NOTE
ⅰ) Ø 3″ Schedule 40 PVC pipe only.
ⅱ) Maximum three 90° elbows.
ⅲ) Slant flue 2 - 3° towards water heater for condensate return.
Series 18
Installation of the Flue
■ When the flue duct(including extension) passes
■ If the air supply duct is separated from the flue
■ The connection of the air supply hose must be
Flue Pipes used for SCF-9 Models
through a combustible wall or ceiling with
combustible materials, it should be insulated with
1″ or thicker insulation and then set apart from
the wall or materials by 2″ or more. When it
passes through the ceiling, include an opening for
inspection of the flue.
duct, the total length of the flue duct should be
10-feets or less and with 2 or less elbows.
sealed by the wire clamp to prevent any air loss.
Recommended Installation
In the connection of the flue duct and the flue
elbow, an O-ring must be inserted to prevent
leaks.
■ Do not use any aluminum duct as an extension.
Use extension duct sets or elbows available
through your Quietside distributor.
■ The flue duct which carries combustion waste gas
should be firmly secured by the clamp so that it
will not loosen due to vibration. The parts where
the band clamp is not used should be sealed with
aluminum tape.
Exhaust Flue 2~3°Uphill Slant
Uphill Slant Air Supply Hose
19
QVM 9
Series
Installation of the Flue
Schematic of SCF-9 Installation
QVM 9
Series 20
Draining Condensed Water
■ Condensing water heater need a drain system for draining condensed water generated in the water heater.
■ Connect the condensed water drain hose to the outlet of the siphon located near the bottom of the water
heater and connect the other end of the hose to a nearby floor drain.
■ If a longer drain hose is to be used, vinyl or plastic hose with a minimum diameter of 1/2-inch is to be used.
■ IMPORTANT!!! The siphon reservoir in the water heater should be filled with water. If no water is available,
do not operate the water heater.
■ The condensed water should not be used for drinking water.
Be sure to clean the siphon at least once per year to prevent any problem
(After cleaning the siphon, be sure to check for any leaks of condensed water or flue gas.)
WARNING ! FAILURE TO FILL RESERVOIR CAN RESULT IN LEAKAGE OF FLUE
GASES INTO THE HOME.
ALL RESERVOIR PRIOR STARTING WATER HEATER OPERATION.
21
QVM 9
Series
t
About the FR-5 Thermostat
Advantages of the Model FR-5 Thermosta
■ Quietside offers new and improved ways of
getting the best comfort from your new unit.
The FR-5 thermostat is an advanced, multi-
function room thermostat that features a directreadout L.E.D. panel giving you accurate
temperature control of your environment as well
as displaying information about the performance
and condition of your hydronic heating system.
■ There are two ways of sensing temperature for the
purpose of heating your home ; the most common
is simply by sensing the air temperature within the
main living area, typically where you spend the most
time. The other is by sensing the exact temperature
of the heating water delivered by the unit.
■ With the FR-5 thermostat, both of these methods are
available to you. Now you can choose the simplicity
of setting your temperature by air(maintaining room
temperature) or the convenience and comfort of
setting your temperature by water(maintaining a
constant heating-water temperature).
■ The temperature of the air within the living space
of the home can vary from five to ten degrees. It
is difficult to sense the exact temperatures of all
areas within the home when the thermostat is
located in just one room.
■ Well-insulated homes of average design and
families with active lifestyles should find that
setting the thermostat to the air temperaturesensing function will provide the best comfort.
■ Other homes with unusually high ceilings,
inadequate insulation, leaky windows, long drafty
hallways or simply have people who tend to feel
drafts and chills more than others could find that
setting the thermostat to the water temperaturesensing function will provide the best comfort. We
suggest trying them both.
[The Air Temperature Mode]
The QVM 9 hydronic
heating system has builtin artificial intelligence. In
the air sensing mode, the
FR-5 thermostat is busy
tracking the room settemperature.
By incorporating the use
of a pre-programmed microchip, the QVM 9 hydronic
heating system accurately adjusts the modulating combustion
process to best suit the changing needs of the home.
Water Temp.
Average(℉)
[The Water Temperature Mode]
In the water-sensing mode,
the FR-5 thermostat works
with the unit to maintain a
constant water temperature
condition. There is no sensing
of room temperature in the
water temperature sensing mode
of operating and therefore,
small adjustments and fine
-tuning will need to be made from time to time.
[Energy Saving Mode]
In winter, if you’re leaving
for work or plan to be away
for several hours or several
days, you can select the
‘unoccupied(Away from Home
Saving)’ mode to reduce
energy costs. During these
periods when the home is
vacant, you can program the
thermostat to operate the
unit in a ‘stand-by’ mode where the unit will cease to
operate in the normal heating function. In stand-by, the
thermostat tells the unit to only operate for very brief
intervals; for the period you have selected(anywhere from
0 to 4 hours). When you return. Select the preferred
temperature and press the heating mode button.
On the following pages you will find the FR-5
operating instructions describing how to operate this
device add convenience to your life while keeping
you and your home more comfortable.
QVM 9
Series 22
Installation of the Thermostat
Choosing the Best Location
■ Never locate the thermostat near or above a heat producing source(lamp, TV, fireplace, radiator, direct
sunlight, etc.).
■ Never locate in areas with drafts(stairwells, vestibules, foyers, against an outside/exterior wall, etc.).
■ Never locate in a room, which will be shut-off from the other living areas of the home.
■ On multi-story homes, locate thermostat on the ground floor.
■ Install at a height of about 4 to 5 ft above the floor.
■ Keep out of reach from children.
Installation
1. Remove the back plate from the FR-5 thermostat by grasping the faceplate with one hand and sliding the
back plate downward with the other hand.
2. Pull the thermostat wire through the back plate.
3. Connect 2(orange colored/stranded) wires from unit to the 2 screws located on the FR-5 thermostat.
4. Mount the back plate to the wall using either of the above techniques(depending on the construction of the wall).
Recheck all connections both inside the unit and at the thermostat. Be careful not to pinch the control wires. Pinched
or shorted wires will prevent the system from operating. Do not over tighten wire nuts connecting wires together.
Use countersunk type screws to fix back plate to the wall.
Carefully tighten the 2 screws when connecting the wires. Do not apply excessive force. If the insulation of the wires is
damaged or if the terminals are in poor contact, the room thermostat will not work properly. Be careful to protect the
insulation of the wires.
[On Hollow Plaster or Drywall] [On Recessed Outlet]
CAUTION
23
QVM 9
Series
Thermostat Model FR-5
Using the Thermostat, FR-5
QVM 9
Series 24
)
Using the Thermostat, FR-5
When the heating water temperature
mode is selected :
1. Press the “Heat Source” button. The indicator
light will go on.
2. Turn the temperature control to set the desired
Heating Water temperature.
3. The unit will now provide heating water at the set
temperature.
If you open a hot water faucet, it will automatically
change to Hot Water mode and stop heating the
home during this mode.
4. To stop the operation in this mode set the
temperature control below 104℉ (Rad). The unit
will stop but the freeze prevention function will
stand by.
Unoccupied(Energy Saving mode
1. Press the “Away From Home Saving” button. The
room temperature will be indicated on the
temperature display.
2. Turn the timer to select the desired ‘stop time’
intervals.
e.g.) Winter Season : 0 ~2 hrs
Spring/Fall Season : 2 ~ 4hrs
▶The control is in increments of 10 minutes.
▶The temperature of the heating water is
automatically set at 176℉.
25
QVM 9
Series
e
Using the Thermostat, FR-5
3. The unit runs automatically for 20 minutes then
stops for the selected time; this cycle is continuously
repeated until the occupant returns home and deselects this setting (“In Use” lamp is lit only when
the water heater is running).
4. It will run according to the repeat time you set.
If you open a hot water faucet, it will automatically
change to hot water mode and stop operating in
this mode.
When the heating is controlled
by the room temperatur
1. Press the “Set Temperature” button. The room
temperature will be indicated on the temperature
display and the Set Temperature lamp and “In Use”
light will go on.
2. Turn the “Set Temperature” dial to select the
desired room temperature(the temperature of the
heating water is automatically set at 176℉)
3. The unit is run at the room temperature selected. If
you open a hot water faucet, it will automatically
change to hot water mode and stop heating the
home in this mode.
4. To stop the operation in this mode, set “Set
Temperature” control below 55℉. Then, the water
heater will stop and the freeze prevention function
will stand-by.
QVM 9
Series 26
(SA
Using the Thermostat, FR-5
Operating for Domestic Hot Water mode
during Summer Season :
1. Press the “SUMMER” button. The room temperature
2. If you wish to stop the “Hot Water” mode, re-press
This unit is not designed for heating portable water.
It is not recommended to use this unit for making hot
beverages.
VE ENERGY in SUMMER)
will be displayed on the L.E.D. temperature
indicator. (Note! – Home heating function will stop)
the “SUMMER” button. And if you want to choose
other functions, press the desired selector buttons.
After using summer mode, the other selector
switches must be pressed for additional functions
and to cancel the “SUMMER” mode of operation.
CAUTION
Miscellaneous
1. If the water heater cannot run due to a failure in
the temperature control, call for service. The two
wires at the back of the room thermostat may be
connected together for emergencies. A specific
heating water temperature will be automatically
set and the unit will start (To stop the unit, the
wires must be disconnected).
2. When a malfunction occurs, press the “HEAT ON”
button to turn the water heater “OFF”. When the
malfunction has been repaired, press the button
“HEAT ON” again and then choose the desired
function.
Table- Error Codes
27
QVM 9
Series
Test Operation and Checks
Checkup after Installation
1) Check the flammability and rigidity of floor &
wall materials. Ensure that all minimum
clearances to walls, ceilings, overhangs, etc.
have been met.
2) Freeze Prevention Device
The units must be wired-in to a 115 volt
electrical circuit once they have been connected
to water piping and the circuit has been filled with
water. If the freeze prevention circuit starts due to
a low-water condition, the pump will begin running
on “air” and cause premature failure and will void
the warranty on the pump.
Check to see if the unit is properly connected
and the piping is insulated properly.
If the insulation has worn off or is not fitted, the
risk of freezing of piping and severe damage to
the unit is considerable. Thoroughly check the
piping insulation and replace where necessary.
■ Measures to prevent fire must be taken and
check that flue ducts are installed in compliance
with the instructions?
Checking for Gas and Water Leaks
■ Are there any water leaks in the heating and
domestic hot water piping?
■ Are there any gas leaks in the gas piping?
Checks before Trial Operation
■ Type of gas being supplied(the one indicated on
the rating plate of the units)
■ When the type of gas does not match the one
specified on the unit rating plate, modification and
re-adjusting will be required(Consult your heating
dealer or a qualified technician with the gas utility
company).
■ Test for leaks at all gas piping connections.
■ AC 115 volts 15 Amp. dedicated circuit with approved
grounded connection.
■ Heating and hot water pipes must be properly
installed and in compliance with the standard
installation methods and local code requirements.
CAUTION ! Any air remaining in the heat exchanger
piping will cause rapid corrosion in the unit.
■ Completely vent the air at this time.
■ Check DIP switch setting against the factory
settings shown on the control board diagram.
■ Check for proper flue pitch, slope and alignment
for QVM 9(condensing) hydronic heating systems.
■ Fill plastic condensate trap in QVM 9 check correct
routing of all condensate and vent drain tubing. Run
condensate drain by gravity to nearest floor drain
or condensate pump. Note ! - Condensed water is
slightly acidic. Avoid draining into piping in disrepair
or piping exposed to freezing temperatures.
■ Connect room thermostat and check all wiring
connections at control, at molex connectors in unit
and at main circuit panel.
QVM 9
Series 28
Test Operation and Checks
STEP 1
STEP 2
STEP 3
STEP 4
Trial Operation
Confirm type of fuel gas supplied.
(Natural or LP. Gas)
Check for gas leaks (Use soapy water on
the piping and connections to check for any
gas leakage).
Ensure that the electric power source is AC
115V/60Hz.
Fill the siphon reservoir in the water heater
with water. If no water is available, do not
operate the water heater(refer to page 21).
STEP 5
STEP 6
STEP 7
STEP 8
STEP 9
Turn #1 DIP switch to “ON” position (Trial
Operation mode).
Install the room thermostat, FR-5. Power
lamp will flash 1 second – ON, 1 second –
OFF during trial operation.
Open the manual water inlet valve connected
to the water heater.
Connect main power.
The circulation pump in the water heater will
be operating and the heating piping will be
filled with water by means of the automatic
water filling system.
29
QVM 9
Series
t
Test Operation and Checks
STEP 10
STEP 11
STEP 12
STEP 13
STEP 14
Purge heating piping of air.
- Open the manual air vent in order to bleed
air from the unit.
- Shut off the manual air vent when the
pressure in the heating piping reaches the
operating pressure.
- The automatic air vent will automatically
remove remaining air in the heating piping.
Turn #1 DIP switch to “OFF” position
(Normal Operation mode).
Turn off unit. Use P/R valve to vent pressure
inside the unit. Remove & clean strainer.
Replace & start unit.
The unit will operate in accordance with the
room thermostat settings.
Check for leaks in all connections to the unit.
■ Turn the water heater to “HEAT ON” at the
■ If the CHECK lamp is illuminated, note the
■ In case of leaks water pipes, turn off power to
■ Is the flame pattern normal?
■ Is heating temperature set on the thermostat?
■ Is hot water provided from the water heater?
■ If the power supply to the water heater is shut off after
the test operation, completely drain water from the
system (heating & hot water) to prevent possible freeze
up.
room thermostat.
error code
guide. After the required adjustments have
been made, restart the unit. Disconnecting
and reconnecting the power may be required
to restart the water heater (at power button
“HEAT ON”).
unit. Shut off all isolation valves. Inspect Oring connections and replace if necessary.
Check all fastening clips are securely in place
before opening the isolation valves.
Checking Operation of the uni
and follow the troubleshooting
CAUTION
QVM 9
Series 30
Routine Maintenance
■
For failure-free, safe and economical use, routinely check and clean the gas water heater.
■
■ Apply soapy water on the gas piping, shut-off
■ Check for any rust and clogs in the flue duct.
■ Check if the “Check Lamp” is “ON” (FR-5
■ If “Check Lamp” is lit, note the error code shown
Checks and maintenance should be done after the gas valve has been closed and the
water heater has cooled down fully.
■
Other matters not specifically covered in the following checks and maintenance refer to the
trained technician.
Routine Checks
valve and the gas connections to check for leaks.
thermostat).
to assist in repair and service of the water heater.
Maintenance and Cleaning
■ If the water heater exterior is dirty, disconnect
power to the water heater, wipe the water heater
with a wet cloth soaked with mild detergent and
remove moisture with dry cloth.
CAUTION
DO NOT USE A NYLON BRUSH OR OTHER STATIC
CREATING MATERIAL TO CLEAN DUST AND
CARBON DEPOSITS FROM HEATING SURFACES
AND VENT.
SUCH DEPOSITS ARE FLAMMABLE AND MAY BE
IGNITED BY STATIC ELECTRICITY. USE A METAL
BRUSH TO MINIMIZE THE DANGER OF EXPLOSION.
DO NOT ATTEMPT TO SERVICE YOUR APPLIANCE
YOURSELF.
Call a Quietside Coporation
authorized service
technician
31
QVM 9
Series
t
Routine Maintenance
Routine Checklis
No. Checking Items Measures
1. Prior to inspection and maintenance. Close the gas shut-off valve, turn off power to the unit.
2.
3. Emergency measures for a gas leak.
4.
Check for leaks in gas piping &
connections with soapy water.
Check for obstructions in air intake and
exhaust(flue) pipe.
Repair the leak.
1) Close the gas shut – off valve.
2) Prohibit the use of any device which may cause gas
to ignite or explode such as matches, lighters, or
turning switches on or off.
3) Ventilate the indoor space.
4) Contact the gas supplier or call the fire department
or 911.
Stop the unit and immediately contact the installer or
service company.
Check for lack of heating water.
5.
6. Check for external contamination. Stop the unit and clean with neutral detergent.
7.
8.
9. Abnormal noise during the operation. Stop the unit and contact your dealer.
10. Drainage of condensed water.
(Low volume or flow of water supplied
to tub or faucets)
Precautions for restart after prolonged
shutdown.
(Typical for vacation homes)
Check for clogging of the strainers at
the heating inlet or hot water inlet.
Check the pressure of the incoming water supply (If the
pressure is lower than the minimum hot water pressure,
install a separate pressurizing pump).
Check if condensate trap is filled to mark. If not, add
water to fill to mark.
Clean strainer(s). If clogged it may be ‘advisable to’
flush system completely
Siphon should always be filled with water to the top of
the container. The condensed water drain should be
connected to the sewer. Never drain to areas prone to
freezing temperatures. Siphon should be cleaned
annually.
QVM 9
Series 32
Brazed Plate Heat Exchanger
Brazed Plate Heat Exchanger -
-Service and Maintenance Tips
Service and Maintenance Tips
<DOMESTIC HOTWATER HEAT EXCHANGER>
■
WATER QUALITY :Water Quality should be maintained at a pH of 7.4, and not less than 6.0 pH for
proper heat exchanger life.
■
WATER STRAINER : A water strainer MUST be installed in the water inlet circuit the protect the heat
exchanger from restricted flow rate and/or blockage (16-20 mesh minimum, 20-40
mesh best choice).
■
CONNECTIONS :Remove 2 philips head screws holding the pipe flange to the plate heat exchanger
while removing the other end of the heating pipe from its anchor point as well. (some
of these fittings may use ‘speed clip’ which slide in and out to release the pipe end.)
Grasp pipe and flange and pull away from the plate heat exchanger being careful not
to cause stress to other fittings and connections. Check O-ring on tube ends and
replace if necessary.
■
CLEANING : In some applications the flat plate heat exchanger may be subjected to severe
conditions, including high temperature and/or hard water conditions, causing
accelerated scaling and corrosion rates, which will impede the performance of the
heat exchanger decreasing the delivery of hot water to the home. Because these
factors it is important to establish regular cleaning schedules. The chemical cleaning
process is very simple for cleaning the Quietside Flat Plate Heat Exchanger, which will
extend the life and performance of the heat exchanger.
A 5% solution of Phosphoric Acid or Qxalic Acid may be used. Other type cleaning
solution can be obtain from you local wholesaler. Do not heat acid solution when
back-flushing through heat exchanger. Flush heat exchanger with plenty of fresh
water after cleaning.
Make sure cleaning solution is applicable for stainless steel and copper that directions
are follow as recommended.
33
QVM 9
Series
Dimensional Drawing of the Unit
(unit : inch)
■ Safety Valve : When excessive pressure occurs, the valve opens to reduce pressure by draining water.
When leaving home for a long time, water in the water heater should be drained to prevent
freezing of the water heater.
■ Strainer : Increases heating performance by filtering impurities from the system. When heating
performance is decreased, clean the filter by removing clip, washing out and re-inserting
the filter. Replace the clip!
※ Dimensions in “( )” apply 150W1-NG models.
QVM 9
CAUTION
THE WATER FLOWING OUT OF THE PRESSURE / RELIEF VALVE DURING IT’S OPERATION
MAY BE EXTREMELY HOT. BEFORE OPERATING RELIEF VALVE, MAKE SURE DRAIN LINE IS
INSTALLED TO DIRECT DISCHARGE TO A SAFE LOCATION SUCH AS AN OPEN DRAIN. AVOID
SCALDING AND/OR WATER DAMAGE.
Series34
Troubleshooting
Error Codes
-
Error Code
01 / Overheat y Clogged / Reduced flow in heating
system
y Circulation pump failure
02 / Low Water Level y No water in system / Pump failure
y No make up water supply
y Water fill valve failure
03 / Ignition Failure y Check ignition transformer
y Check high limit sensor / fuse
y No gas supply
y Air pressure switch tripped
04 / Flame Sensor y Low gas pressure
y Fan failure/Airflow pressure switch
05 / Heating Sensor Wire
Disconnected
06 / Heating Sensor Short
Circuit
07 / Hot Water Sensor Wire
Disconnected
08 / Hot Water Sensor
Short Circuit
09 / Fan RPM Failure y Fan failure
10 / Air Pressure Switch
Failure
11 / Water level Detection
Failure
12 / Flame Failure y Low gas pressure
13 / Heating Water Switch
Failure
14 / Gas Alarm (Optional) y Check if connected
15 / Micom Failure y Check connection from t-stat to unit
16 / Mechanical Overheat y Pump motor overheat
17 / DIP Switch Setting y Incorrect settings y Check setting especially for 090/125/150
y Check molex connection y Re - connect
y Not applicable
y Not applicable
y Sensor failure y Check voltage Pin #19&8 on 21Pin
y Check speed control
y Fan failure
y Air flow switch failure
y Blocked flue
y Excessive wind gusts
y Check water fill valve y Voltage 5V DC
y Fan failure / Air pressure switch
y Blocked flue
y Faulty switch y Check voltage – 5V DC on Pin #10 on 13
(Red / Black wire)
y Fan motor overheat
Cause Troubleshooting
y Check strainer clean if required
y Check system for flowrate
Check pump for operation–115V AC, 1 Amp
y
y Check system / Check pump
y Check system
y Check system 5V DC- input signal
y Input 115V AC
y N/C contacts
y Check gas connection
y Check gas valve
y Check tube for connection
y Check flue for blockage
y Check gas valve
y Check gas pressure
y Check fan for operation
y Check switch, flue for obstruction
connector, main controller 5V DC
y Check fan for operation. Input voltage 7
– 40V DC. Red-Black wires
y Check fan for operation
y Check tube connection
y Check voltage 5V DC
y Check flue for blockage
y Check flue termination - relocate
y Check gas pressure
y Check gas valve
y Check fan for operation
y Check tube on air pressure switch
y Check air pressure switch – 5V DC
y Check flue for obstruction
pin and Pin #17 on 21 pin connectors
y Re – connect
y Check gas supply
y Check voltage 5 – 20V DC
y Replace t-stat or micom controller
y Check for pump operation 115V AC,
approx 1A (dependent on flow rate)
y Check fan for operation
y Check rotation
water heater
35
QVM 9
Series
Wiring Diagram
Error Codes (FR-5 Thermostat)
Wiring Connecters
DIP S/W Setting on Main Controller
QVM 9
Series 36
Wiring Diagram
37
QVM 9
Series
Troubleshooting
CAUTION
■ If any failure occurs, check the following before contacting a service or a dealer.
■ If the check lamp comes “ON” and the failure code is displayed, take proper actions and then restart the unit.
(Re-plug in the unit or turn the unit “ON” few minutes after the check lamp has come “ON”)
■ If such procedure does not work, contact the nearest service center.
■ Certain non hazardous failures will shut down the unit, but will not illuminate check light. Press ON/OFF button
to obtain error code.
Symptoms Causes Troubleshooting
▶ No indication on the
water temperature
indicator
▶ Temperature is indicated
but the unit does not
work
The unit does
not work
▶ When the unit is started, the ignition
fails and the check lamp comes “ON”
▶ Ignition fails and the exhaust fan runs
continuously
▶ The unit runs properly but heat
performance is poor
▶ The unit runs normally but hot water is
not supplied
▶ Pressure falls
▶ Loud noise during the ignition and
combustion
▶ Hot water supply stops
▶ “02” is indicated on the
temperature indicator
▶ “01” is indicated on the
temperature indicator
▶ Blown fuse ▶ Replace new fuse
▶ Power failure ▶ Wait until the power is restored
▶ Check circuit breakers
▶ Room temperature is higher than the set
temperature
▶ Set temperature at the unit
thermostat is low
▶ No water in the heating pipe
▶ Water filling valve failure
▶ No tap water supply
▶ Clogged heating pipe
▶ Circulation pump failure
▶ Low or no gas pressure ▶ Contact for service
▶ No flame detection ▶ Contact for service
▶ Intermediate valve closed ▶ Open the valve
▶ No ignition ▶ Contact for service
▶ Air pressure switch tube disconnected ▶ Connect the tube
▶ Incorrect installation of flue ▶ Correct the wrong installation
▶ Clogged flue exhaust pipe ▶ Check the smoke stack
▶ Closed valve on the heating line or
clogged pipe(Heating water)
▶ Air in the heating pipe ▶ Purge the air from the piping
▶ Circulation pump does not work ▶ Contact for service
▶ Leak in heating pipe ▶ Fix the leak
▶ Low water pressure ▶ Install a pressurizing pump
▶ Circulation pump does not work ▶ Contact for service
▶ Defective 3-way valve ▶ Contact for service
▶ Leakage in piping ▶ Contact for service
▶ Installation of flue duct ▶ Contact for service
▶ Clogged flue pipe(s) ▶ Contact for service
▶ Clogged hot water line
▶ Defective hot water flow switch ▶ Contact for service
▶ Increase the set temperature at the
room thermostat
▶ Increase the set temperature at the
thermostat
▶ Fill the heating water
▶ Contact the service center
▶ Check for any clogging in the heating
pipe. If the pipe is clogged, contact the
unit installer
▶ Clean the heating strainer
▶ Check the circulation pump
※ After removing the cause, press the
“HEAT ON” button again
▶ Check the heating pipe(strainer)
▶ Clean the strainer at the inlet of the hot
water flow switch
QVM 9
Series 38
Exploded Views
Models : QVM9-090W1-NG
125W1-NG
150W1-NG
39
QVM 9
Series
Parts List
Models : QVM9-090/125/150W1-NG
(UNIT : mm)
No Part Code
1 C21701155A BBR15012041 Front Cover 1SCP1 QVM9-090/125W1
1C1220T All QVM9
1C1220T All QVM9
1C3712 All QVM9
1NYLON 66 All QVM9
1All QVM9
1SBHG1 All QVM9
1All QVM9, PT-4117L
41
QVM 9
Series
Specifications
QVM 9-090W1-NG / QVM 9-125W1-NG
QVM 9-150W1-NG
MODEL RANGE : 90,000 ~ 135,000 BTU
THE CONDENSING GAS, WALL
----
KEY FEATURES
z Full, Dual Function Heating Design z Provides Hi-Temp Water for Heating the Home
z Natural to Propane Gas Conversion Kit z Provides Warm Water for Bathing & Washing
z Sealed Combustion 2-Pipe Venting System z On-Demand Hot Water Delivery.
z Modulating Gas Valve Control z Compact, Space-saving Design.
z Built-in Circulator Pump Assembly z Quiet, Vibration-free Operation.
z Built-in Expansion Tank z Limited lifetime Warranty on Heat Exchanger
z Built-in Freeze Protection with 1-Year on Parts.
z Digitally Controlled, Full-Logic Thermostat
QUIETSIDE WATER HEATER
QUIETSIDE MODEL NUMBER
(Old model number) (KC-201) (KC-251) (KC-301)
Function Combo Water heater
CENTRAL HEATING WATER
Construction of Heat Exchanger Stainless Steel / Copper
Heat Input (BTU/hr) 46,000∼90,000 55,000∼115,000 65,000∼135,000
Max. Efficiency (%) 90
Temperature setting range (oF) 104 ∼ 176
Maximum working pressure (psi) 42.7
Pre-Charged Expansion Tank (gal) 1.82 1.82 2.24
Circulator Pump self priming
Freeze Protection device Thermistor
DOMESTIC HOT WATER
Heat Output (BTU/hr) 40,000∼78,300 50,000∼100,000 60,000∼117,400
Max. Temperature Setting (oF) 176
Continuous DHW production @ 45F delta-T (gpm) 3.5 4.4 5.3
Continuous DHW production @ 60F delta-T (gpm) 2.6 3.3 4.0
Continuous DHW production @ 72F delta-T (gpm) 2.2 2.8 3.3
Continuous DHW production @ 90F delta-T (gpm) 1.8 2.2 2.6
Maximum Working Pressure (psi) 249
OTHER DATA
Gas Type Liquefied Petroleum (L.P.), or Natural gas
Gas Consumption – LP (lbs/hr)
Gas Consumption (natural gas) (cu. ft/hr) 77.34 94.29 110.18
Gas Inlet Supply Pressure (natural : inch W.C.) (min - max)5.82″∼9.70″
Manifold Pressure (inch W.C.) 0.71″∼2.36″ 0.87″∼3.00″ 0.87″∼2.92″
Usage (Heating & Hot Water) Dual
Water Storage Capacity (gal) 0.18 0.18 0.21
Power (volts/cycle) AC 115V / 60Hz
Power Consumption (watts) 120 ∼ 160
Ignition ELECTRONIC
Nox Emissions (Ref : 0%, O2 in flue gas natural gas ppm)20 (less than)
Temp. of Exhaust Gas (oF) 185 (less than)
WEIGHT AND DIMENSIONS
Net Weight (lbs) 75 79 84
A Physical Dimensions: Height (inch) 27 ⅜″ 27 ⅜″ 28 ⅛″
B Width (inch) 19 ½″ 19 ½″ 20 ¼″
C Depth (inch) 8 ½″ 8 ½″ 9 ⅝″
D Connection : Gas Inlet (inch) 3/4″
E Connection : Heating Water Supply / Return (inch) 3/4″
F Connection : Domestic Hot Water Supply / Return (inch)1/2″
G Connection : Primary Power (120 Volts) 1/2″
H Flue Diameter (Intake / Exhaust) (inch) 2.75″ / 2.95″
Specifications subject to change without prior notification
www. quietside.com
NO RT H AM E RIC A 2 865 PE L LIS I ER P L AC E W H IT TI ER CA 90601 : QUIETSIDE CORPOR ATION
-
MOUNTED, MULTI-PURPOSE, HYDRONIC HEATING SYSTEM
QVM 9
090W1-NG
4.23 5.13 6.01
QVM 9
125W1-NG
QVM 9
150W1-NG
QVM 9
Series 42
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