QuickLabel Systems QL-300 User Manual

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QL-300 User Guide

Part Number 22834690-EN-E

Revision 1.0

1/2019

QuickLabel, An AstroNova™ Division

World Headquarters

600 East Greenwich Ave., West Warwick, RI 02893

Tel: +1 (401) 828-4000 Fax: +1 (401) 822-2430

E-mail: info@QuickLabel.com

www.QuickLabel.com

Technical Support

Tel: +1 (401) 828-4000

E-mail: support@QuickLabel.com

www.QuickLabel.com/support/

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This manual is copyrighted with all rights re served. No part of this manual may be r eproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form by any means without written permission of Qu ickL ab e l.

Trademarks

QL-300® and Custom QuickLabel Omni® are registered trademarks of AstroNova, Inc. Adobe®, Photoshop®, and Illustrator® are registered trademarks of Adobe Systems, Inc. Corel® is a registered trademark of Corel Corporation. Microsoft® Windows® 7, Windows® 8, and Windows® 10 are registered trademarks of

Microsoft Corporation.

QL-300 Limited Warranty

QuickLabel, An AstroNova Division, warrants all components of this product, except wear

parts and consumables, against defects in materials or workmanship for a p eriod of one (1) year from the date of original purchase. Wear parts include the transfer belt unit, fuser unit, waste toner box and other items specified as periodic replacement parts. Consumables include to ner cartridges and labels, which are covered under a separate war ranty. If the customer di scovers a defect, this defect must be reported promptly to QuickLabel. QuickLabel will, at its option, repair the printer or repair or replace its defective compone nt(s) at no additiona l ch ar ge unde r our QuickSwap™ Parts Service. Repair parts and replacement parts will be furnished on an exchange basis and will be either reconditioned or new. The customer is responsible for freight to return the printer or component to our factory. We will ship the repaired or replaced printer or component back to you via standard ground freight service. All replaced parts become the property of QuickLabel. Travel, freight and other expenses related to warranty repairs are not covered.

In the first year of product ownership, you may be covered by a separate Customer Support Agreement purchased from or issued by QuickLabel or an authorized QuickLabel dealer. In such a case, you would be entitled to an on-site installation and/or training visit. Otherwise, Customer Support Agreements and renewals are available for purchase and provide on-site support and/or QuickSwap Parts Service.

This warranty is void if the product has been damaged by accident, abuse, neglect or misapplication or by the use of non-AstroNova certified supplies or parts, or if the product has been improperly installed, or if the product has been modified without the express written permission of AstroNova or QuickLabel. QuickLabel is not responsible for products lost or damaged in transit.

QuickLabel makes no warranty, either express or implied, with respect to this product's merchantability or fitness for a particular purpose. In no event shall QuickLabel be held liable for any direct, indirect, special, incidental, or consequential damages, whether based on a contract, tort, or any other legal theory and whether advised of the possibility of such damages.

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Toner Limited Warranty

This warranty covers QuickLabel QL-300 toner cartridges sold by QuickLabel. Each QL-300 toner cartridge is warranted to be free from defects in materials and workmanship

for up to 24 months from the date of manufacture if in original un opened p ackaging, or up to 6 months after installation, whichever occurs first. This warranty applies only to the toner cartridges as used in the QuickLabel QL-300 printing system.

If the customer suspects a defect in a QL-300 toner cartridge, the customer must notify QuickLabel within the warranty period. Upon return of the toner cartridge to the QuickLabel factory and QuickLabel's verification of the defect, QuickLabel will, at its option, either:

1. Replace the defective toner cartridge; or,

2. If the customer has used the toner, pro-rate the price of a new toner based upon the estimated life remaining for the toner, as reported by the QL-300 syste m. The QL-300 provides the estimated life remaining, and QuickLabel may obtain this information from the system remotely or request the customer to furnish this information.

This warranty does not cover QL-300 toner cartridges that have been emptied, refilled, remanufactured, modified, refurbished, misused, or tampered with, or that have expired, or when used to print on label or tag media that is not compatible with the QL-300.

This warranty is void if the QL-300 toner cartridge has been damaged by accident, abuse, neglect or misapplication, if the product has been improperly installed or maintained, if the product has been used outside of its environmental specifications, or if the product has been modified without the express written permission of QuickLabel.

ICC Profile

ICC Profile Powered by X-Rite Incorporated

Obtaining Service

To obtain warranted service, please contact QuickL abel Technical Su pport thro ugh one of the Factory Sales and Service Centers.

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Contact Information

World Headquarters

600 East Greenwich Ave. West Warwick, RI 02893 USA Toll-Free: 877-757-7978 | Tel: +1 401-828-4000 quicklabel.com

European Headquarters

Waldstrasse 70 63128 Dietzenbach | Germany Tel: +49 (0) 6074-31025-00 quicklabel.de

Canada

3505 Rue Isabelle Suite O Brossard, QC J4Y 2R2 Tel: +1 800-565-2216 quicklabel.ca

Latin America

Av Insurgentes Sur No 1602, 4º Piso Suite 467 Col. Credito Constructor Ciudad de Mexico CDMX 03940 Mexico Tel: +52 55 1000-9116 quicklabel.com/es

Denmark

Marielundvej 46A, 2. 2730 Herlev Tel: +45 29 64 00 05 trojanlabel.com

France

Parc Euclide ZA la Clef de St Pierre 10A Rue Blaise Pascal 78990 Elancourt Tel: +33 (1) 34 82 09 00 quicklabel.fr

United Kingdom

A5 Westacott Business Centre Westacott Way, Maidenhead Berkshire, SL6 3RT Tel: +44 (0) 1628 668836 quicklabel.co.uk

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China

1F, Bldg2#, 458 North Fu Te Road, Shanghai Waigaoqiao F.T.Z., 200131 Tel: +86 21 5868 2809 quicklabel.cn

Ownership Information

Congratulations and thank you for your business. Your purchase of a QuickLabel digital label printer is an investment in production flexibility and packaging efficiency. Please record the model number and serial number of your product.

FCC Part 15 Compliance

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against interference in a residential installation. This equipment gener ates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna .

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit differen t from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

RoHS2 Compliance

The QL-300 Label Printer does not contain the substances specified within ANNEX II of “Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS)”, that is, lead, mercury, cadmium, hexavalent chromium, polybrominated biphenyls (PBB) and polybrominated diphenyl ethers (PBDE) exceeding their specified maximum concentration values tolerated by weight in homogeneous materials, except for the exemptions set in ANNEX Ill of the Directive and its amendments.

This information is offered in good faith to the be st of our kno wledg e, but is subject to re vision as new information becomes available.

California Proposition 65 Warning

This Product contains chemicals known to the State of California to cause cancer , birth defects, or other reproductive harm.

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Declaration of Conformity

Declaration de Conformité Ubereinstimmungserklärung Dichiarazione di Conformità

ID DoC-22834690 Manufacturer’s name and address

Nom et adresse du fabricant Hersteller Nome del costruttore

Brand Name(s) Nom(s) de marque(s) Markenname(n) Nome/i dei marchi

Model No. Modele No. Model Nr. Modello No.

Description of Products Description des produits Produktbeschreibungen Descrizione dei Prodotti

Standards to which conformity is declared Standards auquel la conformité appartient Normen für welche Übereinstimmung erklärt wird Norme per le quali si dichiara la conformità

AstroNova, Inc. 600 East Greenwich Avenue West Warwick, RI 02893 USA

QuickLabel

QL-300, QL-300s

LED Color Printer

EN 55032:2015 EN 61000-6-1:2007 EN 61000-3-2:2014 EN 61000-3-3:2013 EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013 EN 62311:2008 EN 50581:2012 FCC 47CFR Part 15 Subpart B CAN ICES-3(A)/NMB-3(A)

Application of Council Directives Application des Decisions du Conseil Anwendbar fur die Richtlinien Applicazione delle Direttive del Comitato

I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive and Standard. Je, Soussigné, déclare que l’équipment spécifié ci-dessus est en conformité avec la directive et le standard ci-dessus. Ich, der unterzeichnende erkläre hiermit, daß das oben beschriebene Gerät den vorgenannten Richtlinien und Normen entspricht. Il sottoscritto dichiara che l’apparecchio sopra specificato è conforme alle Direttive e Norme sopra specificate.

Steven Holbrook Quality Assurance Manager AstroNova, Inc. CE Label First Affixed Date: 19

European Contact: Your local AstroNova, Inc. Sales and Service Office. FRANCE - Parc Euclide, ZA la Clef de St Pierre, 10A Rue Blaise Pascal 78990 Elancourt

Tel: (+33) 1 34 82 09 00, Fax: (+33) 1 34 82 05 71 GERMANY - Waldstraße 70, D-63128 Dietzenbach

Tel. +49 (0) 6074 31 025-00, Fax: +49 (0) 6074 31 025-99 UNITED KINGDOM - Westacott Way, Maidenhead Berkshire, SL6 3RT

Tel: +44 (0)1628 668836 • Fax: +44 (0)1628 664994

2014/30/EU 2006/42/EC 2011/65/EU

Date of issue: 1/23/2019 Place of issue: West Warwick, RI

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Chapter 1: Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Checking the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Unwinder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Choosing an Installation Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Precautions Related to Installation . . . . . . . . . . . . . . . . . . . . . . . 15

Installation Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installation Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Unpacking Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Unpacking the Unwinder . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Installing Cable Clamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Installing the Unwinder on the Printer . . . . . . . . . . . . . . . . . . . . . . 32

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Precautions about the Electric Power . . . . . . . . . . . . . . . . . . . . . . 35

Connecting a Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Turning on the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Turning off the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Test Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Adjusting Density and Test Printing . . . . . . . . . . . . . . . . . . . . . . . 38

Adjusting the Position of the Sensor . . . . . . . . . . . . . . . . . . . . . . 40

Chapter 2: PC Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Driver Installation Process Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Connecting to a PC with a Network Connection . . . . . . . . . . . . . . . . 42

Connecting to a PC with a USB Connection . . . . . . . . . . . . . . . . . . 42

Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Connecting Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Connecting a LAN Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

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Contents

Connecting a USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Network Setup Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Setting the Printer’s IP Address on the Control Panel . . . . . . . . . . . . . 47

Configuring the IP Address and Other Settings on the Computer . . . . . . . 51

Installing the Printer Driver (Network) . . . . . . . . . . . . . . . . . . . . . . 54

USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

USB Setup Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Installing the Printer Driver (USB) . . . . . . . . . . . . . . . . . . . . . . . . 58

Dealing with Setup Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Chapter 3: Part Names and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Printer Front/Left Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Printer Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Printer Interior 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Printer Interior 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Interface Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Unwinder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Unwinder Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Chapter 4: Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Control Panel Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Standby Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Error Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Help Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Using the Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Function Number Input Screen . . . . . . . . . . . . . . . . . . . . . . . . . 75

Function Number List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Chapter 5: Paper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Usable Media Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Paper Types, Size, and Thickness . . . . . . . . . . . . . . . . . . . . . . . 79

Storing Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Registering a Desired Paper Size with the Printer Driver . . . . . . . . . . . . . . . . 82

Using the Printer Driver to Fine-tune the Print Position . . . . . . . . . . . . . 84

Using the Printer Driver to Fine-tune the Cut Position . . . . . . . . . . . . . 86

Chapter 6: Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Preparing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Calibrating the Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Confirming the Unwinder Sensor Position . . . . . . . . . . . . . . . . . . 104

Confirming the Printer Sensor Position . . . . . . . . . . . . . . . . . . . . 108

Sensor Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

If You Cannot Set the Sensors from the Printer Driver . . . . . . . . . . . . 121

Calibrating the Black Mark Sensor . . . . . . . . . . . . . . . . . . . . . . 122

Calibrating the Gap Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Detecting the Interval between Pages . . . . . . . . . . . . . . . . . . . . . . . . . 131

Detecting the Interval between Pages with the Printer Driver . . . . . . . . . 131

Detecting the Interval between Pages with the Control Panel . . . . . . . . 133

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

QL-300 User Guide 9

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Contents

Printing from the Windows PCL Printer Driver . . . . . . . . . . . . . . . . 133

Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Chapter 7: Print Function Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Printer Driver Functions Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Explanation of Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Control Panel Menu Functions Table . . . . . . . . . . . . . . . . . . . . . . . . . 140

Device Setup Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Print Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Admin Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Print Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Saving Toner When Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Saving Toner When Printing (Toner Save Mode) . . . . . . . . . . . . . . . 186

Printing Using the Specified Print Cartridge Only (Lift Up) . . . . . . . . . . 187

Fine Quality Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Changing Print Quality (Resolution) . . . . . . . . . . . . . . . . . . . . . . 189

Making Photograph Printing More Vivid (Photo En hance) . . . . . . . . . . 190

Adjusting Fine Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Using Printer Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Using Computer Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Adjusting the Print Position on the Paper . . . . . . . . . . . . . . . . . . . . . . . 194

Using the Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Adjusting the Print Start Position . . . . . . . . . . . . . . . . . . . . . . . 196

Other Print Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Specifying the Page Order . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Overlaying Stamps for Printing (Watermarks) . . . . . . . . . . . . . . . . . 200

Collating Printed Output (Sorted Printing) . . . . . . . . . . . . . . . . . . . 202

Printing a Mirror Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Printing Registered Forms (Print Overlay) . . . . . . . . . . . . . . . . . . 205

Outputting to a File Without Printing . . . . . . . . . . . . . . . . . . . . . 205

Changing the Check Unnecessary Print Cartridge Setting . . . . . . . . . . 206

Saving Printer Driver Setups . . . . . . . . . . . . . . . . . . . . . . . . . 208

Importing/Exporting a Printer Driver Print Setup . . . . . . . . . . . . . . . 210

Changing Default Printer Driver Settings . . . . . . . . . . . . . . . . . . . 211

Deleting or Updating a Printer Driver . . . . . . . . . . . . . . . . . . . . . 212

Chapter 8: Adjusting the Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Adjusting Color with the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . 214

Correcting Color Drift Manually . . . . . . . . . . . . . . . . . . . . . . . . 214

Configuring Settings for Auto Adjustment of Density and Gradation . . . . . 215

Adjusting Density Manually . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Fine Tuning Density Adjustments . . . . . . . . . . . . . . . . . . . . . . . 217

Adjusting Color Balance (Density) . . . . . . . . . . . . . . . . . . . . . . 219

Fine-tuning Color Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Adjusting Color with a Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . 227

About Color Matching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Color Matching (Automatic) . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Simple Color Matching (Simple Adjustment) . . . . . . . . . . . . . . . . . 228

Color Matching (Graphic Pro) . . . . . . . . . . . . . . . . . . . . . . . . . 229

QL-300 User Guide 10

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Contents

Color Matching (No Color Matching) . . . . . . . . . . . . . . . . . . . . . 230

Changing the Black Finish . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Monochrome (Black and White) Printing . . . . . . . . . . . . . . . . . . . 232

Suppressing White Lines Between Text and the Background (Black Overprint) .

233

Correcting for Print Misalignment (Trapping) . . . . . . . . . . . . . . . . . 234

Simulating Print Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Chapter 9: Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Initializing Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Using DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Using BOOTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Checking the IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Chapter 10: Viewing Machine Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Printing Configuration Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Printable Report List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Printing Printer Setup Lists . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Printing Printer Information Lists . . . . . . . . . . . . . . . . . . . . . . . 243

Printing Print Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Changing the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . 248

Checking the Print Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Chapter 11: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Troubleshooting Solutions Procedure . . . . . . . . . . . . . . . . . . . . . . . . . 252

Troubleshooting when an error message is displayed . . . . . . . . . . . . 252

Troubleshooting when an error message is not displayed . . . . . . . . . . 252

Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Checking Messages (if a paper jam occurs) . . . . . . . . . . . . . . . . . 253

Operating the Help Screen . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Removing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Frequent Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Messages about Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Messages about Replacing Wear Items . . . . . . . . . . . . . . . . . . . . . . . . 284

Messages about Other Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Unable to Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Printer Driver Malfunctions . . . . . . . . . . . . . . . . . . . . . . . . . . 299

Print Quality Is Poor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Paper Feed Is Poor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

Chapter 12: Replacing Wear Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

Checking Service Life and Remaining Amounts of Wear Items . . . . . . . . . . . . 319

Replacing Wear Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

About the Service Life of Wear Items . . . . . . . . . . . . . . . . . . . . . 320

When the Replacement Period Is Approaching . . . . . . . . . . . . . . . . 321

Replacing Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . 322

Replacing the Belt Unit and 2nd Transfer Roller . . . . . . . . . . . . . . . 326

Replacing Waste Toner Boxes . . . . . . . . . . . . . . . . . . . . . . . . 337

Replacing the Fuser and Exit Unit . . . . . . . . . . . . . . . . . . . . . . . 348

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Contents

Chapter 13: Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355

Required Materials for Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355

Cleaning Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356

Cleaning the Unwinder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357

Cleaning the Surfaces of the Unwinder . . . . . . . . . . . . . . . . . . . . 357

Cleaning the Inside of the Unwinder . . . . . . . . . . . . . . . . . . . . . 358

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367

Cleaning the Surfaces of the Printer . . . . . . . . . . . . . . . . . . . . . 367

Cleaning the Inside of the Printer . . . . . . . . . . . . . . . . . . . . . . . 368

Cleaning LED Heads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

Cleaning the Fuser Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390

Cleaning the Cutter Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392

Cleaning the Cutter Blades . . . . . . . . . . . . . . . . . . . . . . . . . . 392

Chapter 14: Web Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405

Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405

Logging in as an Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405

Item List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407

View Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407

Print Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408

Printer Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408

Admin Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409

Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410

Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410

Changing an Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . 411

Checking Printer Settings From a Computer . . . . . . . . . . . . . . . . . . . . . 413

To check using the “Status Screen” . . . . . . . . . . . . . . . . . . . . . . 413

To check using the “Status Window” . . . . . . . . . . . . . . . . . . . . . 414

Changing Printer Settings From a Computer . . . . . . . . . . . . . . . . . . . . . 415

Encrypting Communication (SSL/TLS) . . . . . . . . . . . . . . . . . . . . . . . . 415

Configuring Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415

Usage Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418

Printing with IPP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418

To enable IPP printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418

To set up the printer as an IPP printer (Windows) . . . . . . . . . . . . . . 418

Encrypting Communication (IPsec) . . . . . . . . . . . . . . . . . . . . . . . . . . 420

Setup Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420

To configure the printer setup . . . . . . . . . . . . . . . . . . . . . . . . . 420

To configure computer settings . . . . . . . . . . . . . . . . . . . . . . . . 424

Controlling Access by IP Address (IP Filter) . . . . . . . . . . . . . . . . . . . . . . 433

Controlling Access by MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . 436

Sending Error Notifications by Mail . . . . . . . . . . . . . . . . . . . . . . . . . . 439

Sending Error Notifications by Periodic Mail . . . . . . . . . . . . . . . . . . . . . . 442

To send periodic notifications about problems . . . . . . . . . . . . . . . . 443

To send alerts when problems occur . . . . . . . . . . . . . . . . . . . . . 446

Using SNMPv3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 448

Using IEEE802.1X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 450

IEEE802.1X Setup Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . 450

To configure IEEE802.1 settings . . . . . . . . . . . . . . . . . . . . . . . 451

To use PEAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 452

To use EAP-TLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 453

To connect the printer to an authentication switch . . . . . . . . . . . . . . 454

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Contents

Appendix A: Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455

Cautions Related to Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455

Residual Risk Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455

List of Risks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 457

General Warnings and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 464

Emergency First Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 466

Appendix B: Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 467

Major Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 467

Roll Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 470

Continuous paper (normal printing) . . . . . . . . . . . . . . . . . . . . . . 470

Continuous paper (printing on large size paper) . . . . . . . . . . . . . . . 472

Continuous paper (with black marks) . . . . . . . . . . . . . . . . . . . . . 474

Die-cut label paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 476

Die-cut label paper (with black marks) . . . . . . . . . . . . . . . . . . . . 478

Full sheet labels (normal printing) . . . . . . . . . . . . . . . . . . . . . . . 480

Full-sheet labels (printing on large size paper) . . . . . . . . . . . . . . . . 482

Full-sheet label paper (with black marks) . . . . . . . . . . . . . . . . . . . 484

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Checking the Product

Open the packing box and confirm its contents.

Printer

• Printer

Installation

• Print cartridges (One each of yellow, magenta, cyan, black, and white*

*1: QL-300s only

•Power cord

Note: The package does not include a LAN cable, USB cable, or hub. Procure them separately.

Note: The packing box and packing materials are ne eded to transport the machine. Keep them and do not throw them away.

)

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Unwinder

• Unwinder

• Mounting screws (x3)

Installation

• Cable clamps (x3)

Choosing an Installation Location

For safe and comfortable operations, install the product in a location that sa tisfies the conditions in the following sections.

• “Precautions Related to Installation” on page 15

• “Choosing an Installation Location” on page 15

• “Installation Space” on page 17 Be sure to read these sections before starting installation work.

Precautions Related to Installation

Warnings

• Do not install the equipment in a location that is near open flame or may become very hot.

• Do not install the equipment in a location prone to chemical reactions (laborator y, etc.).

• Do not install the equipment in a location that is near flammable liquids, such as alcohol or paint thinner.

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Installation

• Do not install the equipment in a location that is accessible by small children.

• Do not install the equipment in a location that is unstable (on a wobbly table or inclined place).

• Do not install the equipment in direct sunlight or in a very dusty or humid location.

• Do not install the equipment in an environment subject to salt air, NOx, SOx or corrosive gases.

• Do not install the equipment in a location that is subject to excessive vibration.

• Do not install the equipment in a location where the machine's vents are blocked . Check the positions of the vents in the following illustrations.

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Installation

Cautions

• Do not install the equipment on a thick-piled carpet or rug.

• Do not install the equipment in a location that is poorly ventilated or stuffy.

• Pay attention to ventilation when operating the equipment continuously for a long period in a small room.

• Install the equipment away from sources of strong magnetic or electric noise.

• Install the equipment away from monitors or televisions.

• Remember to use ventilation when printing large volumes or operating the equipment continuously for a long period.

Installation Environment

Consider the following environment conditions when you select the installation location. Use a location that is within the following ranges for temperature and humidity.

Temperature and Humidity Specification

Temperature range 10 to 30 º C Humidity range 20 to 70% RH (relative humidity) Maximum wet-bulb temperature 25 º C

• Be careful that condensation does not form.

• If you install the equipment in a location where the humidity is in a range of less than 30%, use a humidifier or anti-static mat.

• The equipment satisfies the certification standards r elevant to emissions for Eco-ma rk No. 155 printers in regard to dust, ozone, styrene, be nzene, TVOC, and d ispersio n of ultrafine particles. (Testing has been done based on the testing methods in the Blue Angel RAL UZ-171: 2012 appendix S-M as regards to b lack and white and color printing by using toner in a genuine QuickLabel print cartridge.)

Installation Space

• Select an installation location that is level and can support the weight of the machine (weight of equipment is about 95 lbs (43 kg)* for the printer and ab out 42 lbs (19 kg) for the unwinder).

* Including the print cartridge and other wear items.

• Install the machine near a power socket. Also, install the equip ment so the power socket is within easy reach so the power plug can be pulled out in an emergency.

• Do not place things around the machine.

To install the printer and the unwinder on a stand, the stand must be at least 42 inches (1050 mm) wide and 20 inches (500 mm) deep. If you install the printer and the un winder o n a stand that is too small, they may fall off if they are hanging over the edge of the stand.

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Installation

Install the equipment according to the equipment installation space shown in the diagrams.

Unpacking

Unpacking Precautions

Cautions

• Be sure to use two people to lift the equipment because it weighs about 95 lbs (43 kg).

• Hold the handles on the equipment when lifting it.

• Do not hold the control panel while lifting. There is a risk of injury if you hold the control panel, because the control panel may come off and you could drop the equipment.

• Place the equipment on the floor to remove the packing materials and the plastic bag. There is a risk of dropping the equipment and causing injury if you hold the equipment while

working.

• Be careful about handling the plastic bag.

• Dispose of the desiccant appropriately.

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Installation

Unpacking the Printer

This section describes how to unpack the printer.

Note: The packing box and packing materials are ne eded to transport the machine. Keep them and do not throw them away.

1 Open the top of the packing box and remove the machine's accessories.

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2 Remove the top layer of packing materials.

Installation

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3 Remove the handles (4 pieces), and then remove the top of the packing box.

Installation

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Installation

4 Open out the bottom part of the box, place your hands on the printer's han dles (2 in front/2

in back) and support the printer as you remove the front and back packing materials on the bottom.

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5 Cut and remove the bands that secure the printer.

6 Remove the plastic bag.

Installation

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7 Remove the desiccant.

8 Place the printer in the installation space that you have confirmed in advance.

Installation

Allow enough space to work when installing the unwinder. The weight of the equipment, including wear items, is about 95 lbs (43 kg). Install it on a

stand that is strong enough.

9 Grasp the top cover open lever and open the top cover.

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Installation

10 Remove the Pad-TC from the top of the print cartridge, and then remove the tape that is

securing the lift up lever.

11 The print cartridges lift up, so turn the lift up lever to lower the print cartridges.

Print cartridge when lifted up

Print cartridge when down

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12 Pull out the sheet-protection.

Installation

13 Close the top cover.

Caution: When closing the top cover, there is a risk of pinching your fingers or hands in the top cover or the top cover’s support. Press on the top of the top cover to close it.

Caution: There is a risk of pinching your fingers or hands if you hold the LED head while closing the top cover. Press on the top of the top cover to close it.

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Installation

Unpacking the Unwinder

This section describes how to unpack the unwinder.

Note: The packing box and packing materials are needed to transport the unwinder. Keep them and do not throw them away.

1 Open the top of the packing box.

2 Remove the top layer of packing materials.

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3 Remove the unwinder.

Installation

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4 Remove the plastic bag from the unwinder, and then remove the accessories.

Installation

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5 Peel off the tape from two locations.

Installation

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Installation

Installing Cable Clamps

Cable clamps are provided with the unwinder. Use them to run the cable connected to the printer's interface along the front.

1 Install cable clamps (x 3 pieces).

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Installation

Installing the Unwinder on the Printer

After unpacking the unwinder, install it to the printer.

Caution: Be careful that you do not drop the unwinder. Caution: Be careful that you do not pinch your hands or finger s between the unwinder and

the printer. Caution: Securely tighten the three screws. If they are loose, there is a risk that the

unwinder may fall off or the print quality may be degraded.

1 Check whether the adjuster on the unwinder is raised up. If the ad juster is not raised, before

you mount it on the printer, rotate it to the up position.

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Installation

2 Hold the unwinder close to the mounting pins and mounting hole, and then press it against

the right side of the printer and lower it.

3 Use three screws to secure the unwinder to the printer.

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Tighten the screws in order 1, 2, then 3, as shown in the following diagram.

Installation

4 Extend the adjuster so it contacts the stand. Be careful not to extend the adjuster too far.

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Power

Installation

Precautions about the Electric Power

Symbol Warning

Be sure to turn off the power switch before attaching or removing the power cord or ground wire. Leaving the power turned on could result in a fire or electric shock.

Be sure to connect the ground wire to a dedicated ground terminal. Using the equipment without a ground wire connected could result in a fire or electric shock.

If you cannot connect to ground, contact the dealer wh ere you b ought the equipment.

Never connect a ground wire to a water pipe, gas pipe, telephone wire ground, lightning rod, or anything similar. Fire, electric shock, or gas explosion could result.

Always hold the power cord by the plug when you plug or unplug it. Pulling on the power cord could damage the power cord and result in a fire or electric shock.

Plug the power plug securely all the way into the power socket. Not plugging it all the way in could result in a fire or electric shock.

Do not plug or unplug the power plug if your hands are wet. Electric shock could result.

Do not step on or place objects on the power cord. The cor d could be damaged and result in a fire or electric shock.

Do not use the power cord while it is tied or bundled up. The cord could overheat, be damaged and result in a fire or electric shock.

Do not use a damaged power cord. Fire or electric shock could result.

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Symbol Warning

Do not plug too many power cords into a single power socket. Fire or electric shock could result.

Do not connect other electronic products to the same power socket as the machine. The machine may malfunction due to the electronic noise particularly if you connect an air conditioner, copier , shredde r , or other device at the same time. If you must connect them to the same power socket, use a commercially available noise filter or nois e cut transformer.

Do not use extension cords. If you use an extension cord, the drop in AC voltage may cause the machine to not operate correctly. If you must use one, use one that is rated for at least 100 V at 15 A. Fire or electric shock could result if you use one that is outside the specified range.

Do not turn off the power or unplug the power plug while printing. Damage or electric shock could result.

Installation

If the equipment will not be used for a long period, such as during an extended holiday or vacation, unplug the power cord to be safe.

Use the power cord provided with the machine. Do not use a power cord from a different product. Electric shock or fire could result.

The power cord provided with the machine is for the machine only. Do not use it for a different product. Electric shock or fire could result.

Operations are not guaranteed when using a UPS (uninterruptible power source) or inverter.

Do not use an uninterruptible power source or inverter. There is a risk of fire.

The following conditions are required for the power source.

Voltage: 110 - 127 VAC (Range 99 - 140 VAC)

220 - 240 VAC (Range 198 - 264 VAC)

Frequency: 50/60 Hz ± 2%

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Installation

• If the power source is unstable, use a voltage reg ula to r.

• The machine's maximum power consumption is 1200 W. Be sure that th e power source has sufficient capacity.

• Operations are not guaranteed when using a UPS (uninterruptible power source) or inverter. Do not use uninterruptible power source or inverters.

Connecting a Power Cord

1 Securely insert the power cord provided into the power connector on the machine.

2 Plug the power plug into the power socket.

Turning on the Power

1 Press and hold the POWER button for approximately 1 second.

When the power is turned on, the LED lamp on the POWER button turns on.

When the machine starts, the startup screen appears on the LCD on the control panel. After a short time, the idle display appears and printing is possible.

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Installation

Turning off the Power

1 Press and hold the POWER button for approximately 1 second.

The message “Shutting down. Please wait. Printer will turn off automatically.” appears on the control panel and the LED lamp on the POWER button flashes at one second intervals.

Wait a moment, and the machine's power automatically turn s off and th e LED lamp on the

POWER button turns off.

Test Printing

Adjusting Density and Test Printing

1 Set a roll of paper on the unwinder. Use continuous paper tha t is 5.12” (130mm) wide. See

2 Press the POWER button on the control panel to turn on the printer's power.

Pressing the POWER button for five seconds or longer forces the power to turn off. Do this only if some trouble occurs. See “Troubleshooting” on page 252.

Warning: Do not touch the power plug or power socket if your hands are wet. There is a risk of electric shock.

Warning: Do not insert any metal objects, such as a screw driver, into the power socket. There is a risk of electric shock.

“Loading Media” on page 91.

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Installation

3 Press the scroll button ▼ several times to select Calibration, and then press the OK

button.

4 Press the scroll button ▼ several times to select Adjust Density, and then press the OK

button.

5 Check that Execute has been selected, and press the OK button.

6 Press the scroll button ▼ several times, and when Print Information appears, press the

OK button.

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7 Press the scroll button ▼ to select DEMO Page, and then press the OK button.

8 Check that DEMO1 has been selected, and press the OK button.

Installation

Paper feeds and a demo page is printed. If the paper does not feed well or there are printing issues, confirm that the printer is

installed correctly.

Adjusting the Position of the Sensor

You need to adjust the positions of the unwinder’s black mark/gap sensors and the printer, according to the media you are using. See “Calibrating the Sensor ” on page 103.

Printer Black mark/Gap sensor:

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Unwinder Black mark/Gap sensor:

Installation

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Driver Installation Process Overview

This section describes how to connect the printer to a computer and how to install the printer driver.

Connecting to a PC with a Network Connection

1 Turn on the printer. 2 Set the printer's IP address. 3 Connect the cable. 4 Turn on the computer. 5 On the computer, set the IP address and configure other settings. 6 Install the printer driver.

Connecting to a PC with a USB Connection

PC Connection

1 Connect the cable. 2 Turn on the printer. 3 Turn on the computer. 4 Install the printer driver.

Operating Environment

This printer supports the operating systems (OS) listed below.

• Windows 10/Windows 10 (64-bit version)

• Windows 8.1/Windows 8.1 (64-bit version )

• Windows 8/Windows 8 (64-bit version)

• Windows Server 2016

• Windows Server 2012 R2

• Windows Server 2012

• Windows 7/Windows 7 (64-bit version)

• Windows Server 2008 R2

• Windows Server 2008/Windows Server 2008 (x64 version)

With Windows 10, Windows 8.1 and Windows 8, only the desktop mode is supported.

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Connecting Cables

This printer can connect to a computer or a network. It comes with a LAN (network) interface connector and a USB interface connector as standard.

A LAN cable can be used to connect to a network, while a USB cable can be used to connect to a computer.

Connecting a LAN Cable

When the printer is connected to a LAN (Ethernet) or other network, it can be shared by the computers on the network.

This printer is equipped with a network interface compatible with 10BASE-T/100BASE

-TX/1000BASE-T as standard.

PC Connection

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PC Connection

If the cable is routed in front of the device, use the cable clamps attached to the unwinder. Passing the cable through the clamps avoids problems with unwinder operation.

1 Prepare a LAN cable and hub.

Note: The printer does not come with a LAN cable or hub. If you need a LAN cable (Category 5e or higher, twisted cable, straight) and hub, it is up to you to prepare them.

Note: The initial factory default setting of the Admin Setup is “Gigabit network: Disabled.” This setting needs to be changed in order to use a 1000BASE-T connection. Setting Procedure: On the control panel, input your password in Admin Setup, and then select Network Setup > Gigabit Network > Enable.

2 Connect the LAN cable to the printer's LAN (network) interface connector (1).

3 Connect the other end of the LAN cable to a hub connector (2).

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PC Connection

Connecting a USB Cable

Use this connector when connecting the printer to a computer with a USB cable.

Note: Do not connect the USB cable until prompted during the installation process. See

“Installing the Printer Driver (USB)” on page 58.

1 Prepare a USB cable.

Note: The printer does not come with a USB cable. You need to prepare a USB 2.0 cable that is no longer than two meters.

Note: If you are planning to connect using the USB 2.0 Hi-Speed mode, you need to prepare a Hi-Speed USB 2.0 cable.

Note: USB 3.0 is not supported.

2 Taking care to orient the connector correctly, connect the square end of the USB cabl e to

the printer (1).

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PC Connection

3 Connect the other (flat) end of the USB cable to the computer (2).

Note: Do not plug the USB cable into the printer's LAN (network) interface connector. Doing so can cause malfunction of the printer.

Note: Do not plug or unplug the USB cable while the computer or printer is turned on. Doing so can cause malfunction of the printer.

Network Connection

To connect the printer to a computer over a network connection, you first need to set the printer's IP address. Next, install the printer driver on the computer.

If there is no DHCP server or BOOTP server on the network, you need to manually set IP addresses for the computer and printer.

Fixed IP address settings specified by enterprise network administrators, providers, or router manufacturers must also be set manually.

Network Setup Flow

1 Turn on the printer. 2 Set the printer's IP address. 3 Turn on the computer. 4 On the computer, set the IP address and configure other settings.

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PC Connection

5 Install the printer driver.

Note: A wrong IP address can cause a network to go down and make it impossible to connect to the internet. Check with your enterprise network administrator or in ternet service provider for the IP address you need to set on the printer, etc.

Note: Servers (DHCP, etc.) existing on a network depend on the network environment. For detailed information, check with your enterprise network administrator, internet service provider, or router manufacturer.

Note: PC administrator privileges are required for the setup.

Setting the Printer’s IP Address on the Control Panel

When configuring a small-scale network to connect the printer to a single computer, set an IP address as shown below (RFC1918 complia nt) .

•Computer

– IP address: Any address from 192.168.0.1 to 254 – Subnet mask: 255.255.255.0 – Default gateway: Not used – DNS server: Not used

• Printer

– IP address specification: Manual 192.168.0.1 to 254 (Use an address different

from that of the computer.) – Subnet mask: 255.255.255.0 – Default gateway: 0.0.0.0 – Network scale: Small

For this example, we show how to configure the settings below.

IP address: 192.168.0.3 (computer)

192.168.0.2 (printer) Subnet mask: 255.255.255.0 Gateway address: 192.168.0.1

1 Press either the scroll button ▲ or ▼ on the control panel to display th e Functions screen.

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PC Connection

2 Press the scroll button ▼ several times to select Admin Setup, and then press the OK

button.

3 Use the numeric keypad to input the administrator password.

The factory default password is 999999. Press the OK button after inputting each character.

4 Press the OK button. 5 Check that Network Setup is selected, and then press the OK button.

6 Press the scroll button ▼ several times to select IP Address Set, and then press the OK

button.

7 Choose whether to set the IP address manually or obtain an IP address automatically.

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PC Connection

• To set the IP address manually, press the scroll button ▼ to select Manual, and then press the OK button.

Go to step 8.

• When obtaining an IP address automatically, confirm that Auto is selected, and then press the OK button.

Go to step 14.

8 Press the scroll button ▼ several times to select IPv4 Address, and then press the OK

button.

9 Press the scroll buttons ▲ and ▼ or the numeric keypad to input the first three digits of the

IP address, and then press the OK button. Use the same operation to input the n ext three digits. After input is complete, press the BACK button.

To move to the next box, press the OK button.

Note: The IP address in the screen is an example. Check with your enterprise network administrator for the value to actually input.

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PC Connection

10 Press the scroll button ▼ to select Subnet Mask, and then press the OK button.

11 Input the subnet mask the same way as the IP address. After input is complete, press the

BACK button.

12 Press the scroll button ▼ to select Gateway Address, and then press the OK button.

13 Input the gateway address the same way as the IP address. After input is complete, press

the BACK button.

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PC Connection

14 Press the ON LINE button to exit the network setup.

Configuring the IP Address and Other Settings on the Computer

If your computer already has an IP address and other settings configured, or if an IP address is obtained automatically, advance to “Installing the Printer Driver (Network)” on page 54.

1 Turn on the computer. 2 Click Start, and then select Control panel in Windows. 3 Click View network status and tasks.

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4 Click Change adapter settings.

5 Click the icon showing the name of the Network adapter.

PC Connection

6 On the “Ethernet Status” screen, click Properties.

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7 Select Internet Protocol Version 4(TCP/IPv4), and then click Properties.

PC Connection

8 Input the IP address, subnet mask, default gateway, and DNS server, and then click OK.

Note: When obtaining an IP address automatically from a DHCP server, select Obtain an IP address automatically without inputting an IP address.

Note: If a default gateway or DNS server is not to be used, do not input its add re ss.

9 Exit the “Ethernet Properties” screen.

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PC Connection

Installing the Printer Driver (Network)

1 Ensure the QL-300 is powered on and connected to the network via a LAN cable. See

“Connecting a LAN Cable” on page 43.

2 Start the driver installation software. You can obtain the software from

www.QuickLabel.com/downloads.

3 When the language selection window is displayed, select a language. Then click OK.

4 Read the Software License Agreement, and then click Accept.

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5 Verify the pre-installation check items, and then click Next.

6 Click Easy Installation (Network).

PC Connection

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PC Connection

7 The driver searches for printers. After supported printers are detected, select the printer

from the device list.

8 Select the driver version that matches your printer m odel. For e xample, select Qu ickLabel

QL-300s if you are using a QL-300s printer. Then click Next.

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PC Connection

9 When you are prompted to create a port, select IP Address (Recommended). Then click

OK.

10 The printer driver will be installed. After installation is complete, click Finish.

USB Connection

USB Setup Flow

Note: Confirm that the printer is turned off. Note: PC administrator privileges are required for the setup.

1 Turn on the printer. 2 Turn on the computer. 3 Install the printer driver.

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PC Connection

Installing the Printer Driver (USB)

1 Ensure the QL-300 is powered off and not connected to your PC via the USB cable.

Note: Do not connect the USB cable until prompted later in this procedure.

2 Start the driver installation software. You can obtain the software from

www.QuickLabel.com/downloads.

3 When the language selection window is displayed, select a language. Then click OK.

4 Read the Software License Agreement, and then click Accept.

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5 Verify the pre-installation check items, and then click Next.

6 Click Easy Installation (Local).

PC Connection

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PC Connection

7 Select the driver version that matches your printer m odel. For e xample, select Qu ickLabel

QL-300s if you are using a QL-300s printer. Then click Next.

8 When prompted, connect the QL-300 to your PC with a USB cable. Then power on the

QL-300. The installation will continue.

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9 The printer driver will be installed. After installation is complete, click Finish.

PC Connection

Dealing with Setup Problems

If you run into problems while setting up a network conn ec tio n or USB connection, refer to

“Troubleshooting” on page 252.

This section describes possible problems that may occur while operating the printer, and recommended steps to resolve them.

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Printer Front/Left Side

Part Names and Functions

# Part Description

1 Top Cover Open when replacing the print car-

tridge, belt unit, 2nd transfer roller, or waste toner box, or when clearing a paper jam.

2 Control Panel Displays the printer status and

menus, and is used when configuring function settings. See “Control

Panel” on page 69.

3 Power Connector Connect the supplied power cord

here.

4 Fuser and Exit Unit Remove when replacing the fuser

and exit unit or when clearing a paper jam.

The fuser and exit unit are wear items.

5 Fuser and Exit Unit Locking Lever Use when removing or installing

the fuser and exit unit.

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Printer Exit

1 2

Part Names and Functions

# Part Description

1 Fuser and Exit Unit Handle Pull upwards when removin g the fuser

and exit unit. 2 Exit Feed Cover Open when clearing a paper jam. 3 Release Lever Press downwards when opening the

exit feed cover.

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Printer Interior 1

# Part Description

Part Names and Functions

1 Print Cartridge Develop the image with toner drawn

by the LED head, and transfer the

toner image onto the belt unit.

The remaining life of the print cartridge

is always displayed while the “Sup-

plies Life” is specified for the standby

screen of the control panel.

The print cartridge is a wear item. 2 Print Cartridge Set Remove when replacing the belt unit,

2nd transfer roller , or waste toner box,

or when clearing a paper jam. 3 LED Head Draws the image being printed onto

the print cartridge. 4 Belt Unit Transfers toner to the paper.

The belt unit is a wear item. 5 Belt Unit Handle Grasp when removing the belt unit.

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Printer Interior 2

Part Names and Functions

# Part Description

1 Waste Toner Box Stores waste toner.

A message appears on the contr ol

panel when the box is full of waste

toner.

The waste toner box is a wear item. 2 2nd Transfer Roller Transfers toner to the paper.

The 2nd transfer roller is a wear item.

The 2nd transfer roller is included with

the belt unit. 3 Paper Guide Remove when a paper jam occurs in

the paper transport path or when

cleaning the paper transfer roller.

The Paper Guide is a periodically

replaced part.

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Interface Connectors

Part Names and Functions

# Part Description

1 LAN (Network) Interface Connector For connection of a LAN cable. Use

this connector when connecting the

printer on a network. 2 USB 2.0 Interface Connector For connection of a USB 2.0 cable.

Use this connector when using a USB

cable to connect the printer directly to

a computer.

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Unwinder

Part Names and Functions

7 6

# Part Description

1 Unwinder Cover Open this when setting paper or clear-

ing paper jams. 2 Roll Paper Holder Sets the paper to be printed. 3 Flange Fixes roll paper to the roll paper holder

so the roll paper set on the roll paper

holder feeds straight. 4 Flange Locking Lever Use when removing/mounting the

flange. 5 Roll Paper Holder Knob Use when securing the core of a roll

paper that has been placed on the roll

paper holder. 6 Tension Bar Open Lever Keeps roll paper that has been set

from sagging. 7 Unwinder Cover Open Lever Lower to open the unwinder cover.

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Unwinder Interior

Part Names and Functions

1 2

# Part Description

1 Roll Paper Guide Adjustment Knob Rotate the knob to adjust the roll paper

guide to the width of the paper to be

printed. 2 Roll Paper Guide Align the roll paper guide along the

edge of paper to be printed. 3 F0 Roller Unit The F0 roller unit is a roller for feeding

roll paper.

The F0 roller unit is a periodically

replaced part. 4 Cutter Unit Cuts the roll paper to a specified

length.

The cutter unit is a periodically

replaced part.

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1 2

5 6

Control Panel Overview

The control panel can be used to check the current status of the prin ter a nd to access va rio us functions available with the printer.

With this printer, print cartridges etc. can be replaced while monitoring the LCD on the control panel. If a paper jam or some other problem occur s on the prin te r, co rr ect ive actio n ca n be taken while monitoring messages that appear on the LCD.

Control Panel

# Part Description

1 Display screen

2 POWER button

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3 POWER SAVE button

• Shows the printer's status and menus.

• The standby screen shows either of two displays: “Supplies Life display” or “Unwinder Config display”.

• Turns the main power supply of the printer on or off.

• Pressing this button while in the off mode turns on the main power supply.

• Enters or exits the Power Save Mode.

• This button is lit green in the Power Save Mode.

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Control Panel

# Part Description

4 OK button (menu button) Executes the currently selected menu

item or applies the setting being configured.

5 HELP button

• Displays the Help Screen.

• This button lights orange when you can refer to help messages describing the error that has occurred and providing informati on about how to clear the error.

6 BACK button Goes back to the previous screen. 7 ATTENTION lamp Indicates the printer's status.

This lamp is unlit when the status is normal.

An error causes this lamp to light or flash orange.

8 Scroll buttons ▲ and ▼ (menu but-

tons)

• Use these buttons to select menu screen items, and to scroll menu pages forward or back.

• On a value input screen, these buttons are used when inputting values.

9 ON LINE button

• Switches between online and offline.

• This button is lit green while the printer is online and unlit when offline.

10 Numeric keypad (1 to 0, *, C)

• The numeric keypad is used when inputting numeric values or passwords.

• Pressing the * (Fn) key while the standby screen is displayed displays the “Function Number Input” screen for inputting a number that directly accesses menu items.

11 CANCEL button Cancels an ongoing print job or setting

operation. 12 FEED button Feeds paper . 13 UNLOAD button Unloads paper.

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Using the Control Panel

This section describes the main operations that can be performed using the control panel, a nd provides information about interpreting LCD contents.

Control Panel

• When a menu item represents a next-level men u or a selection of setting options, selecting the item and then pressing the OK button displays the applicable screen.

• While a setting is displayed, pressing the OK button applies it. (A check mark appears to the left of the value.)

Standby Screen

The standby screen shows either of two displays: “Supplies Life display” or “Unwinder Config display”.

Use the procedure below to switch between the two standby screen displays.

1 Press either the scroll button ▲ or ▼ to display the Functions screen.

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Control Panel

2 Press the scroll button ▼ several times to select Admin Setup, and then press the OK

button.

3 Use the numeric keypad to input the administrator password.

The factory default password is 999999. Press the OK button after inputting each character.

4 Press the OK button. 5 Press the scroll button ▼ several times to select Panel Setup, and then press the OK

button.

6 Press the scroll button ▼ several times to select Idle Display, and then press the OK

button.

7 To show the Supplies Life display, select Supplies Life, and then press the OK button.

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Control Panel

If you want to display the Unwinder Config display, select Unwinder Config, and then press the OK button.

8 Press the ON LINE button to return to the standby screen.

Error Screen

When a problem occurs on the printer, the ATTENTION lamp lights or flashes, and a message appears on the LCD.

Depending on the error, information about how to clear the error or an animation a lso appears in addition to the message.

Pressing a control panel button while an error screen is displayed changes the status of the printer as described below.

Button Action

POWER SAVE Puts the printer into the Power Save Mode.

Pressing the POWER SAVE button while the printer is in the Power Save mode returns to the standby screen.

HELP If the HELP button is lit, pressing it displays help information

about the displayed error.

OK If the error message indicates a clearable error, pressing the

OK button returns to the standby screen.

ON LINE If the error message indicates a clearable error, pressing the

ON LINE button returns to the standby screen.

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Control Panel

Button Action

CANCEL The errors listed below can be canceled with the CANCEL

button.

• Press the UNLOAD button and replace paper.

• There is no paper on the unwinder.

• Restart printing from the page below.

• Cut the paper and start printing.

• Insufficient memory. Print data is too large.

Help Screen

Press the HELP button to display the Help Screen. If the HELP button is lit, pressing it displays help information about the displayed error.

While a help screen is displayed, pressing the scroll button ▲ scrolls to the previous page. Pressing the scroll button ▼ scrolls to the next page. Long pressing the scroll button ▲ or ▼ scrolls the page for approximately 0.5 seconds.

To exit the help screen, press the HELP button again. The help screen can also be closed by pressing the BACK button, ON LINE button, or CANCEL button.

Using the Numeric Keypad

The numeric keypad is used when inputting numeric values or alphabetic characters.

Each press of a key cycles through the characters assigned to it as shown below.

Key Characters

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Control Panel

Key Characters

2 Cycles with each press (2 → a → b → c) 3 Cycles with each press (3 → d → e → f) 4 Cycles with each press (4 → g → h → i) 5 Cycles with each press (5 → j → k → l) 6 Cycles with each press (6 → m → n → o) 7 Cycles with each press (7 → p → q → r → s) 8 Cycles with each press (8 → t → u → v) 9 Cycles with each press (9 → w → x → y → z) 00

For example, to input “abc” press the following: 2 → 2 → OK → 2 → 2 → 2 → OK → 2 → 2 → 2 → 2 → OK.

The numeric keypad also has two other keys, whose functions are described below.

Key Description

Fn Pressing this key displays a shortcut to the function number. (Enable d

when standby screen is displayed.) When inputting a value, this key is used to cycle through symbols.

CLEAR When inputting a password, pressing this key deletes a single charac-

ter.

Function Number Input Screen

While “Ready to print” is displayed on the standby screen, pressing the Fn key and then inputting a number displays the correspond ing me nu .

1 Press the Fn key.

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Control Panel

2 On the function number input screen that appears, use the numeric keypad to input a two-

or three-digit number, and then press the OK button.

3 On the menu that appears, you can check the current setting and change it, if you want.

Function Number List

Function Num-

ber Function Number Menu Item

90 Paper Size 91

93 Media Type 94 Media Weight 100 Print Information (Configuration) 102 Print Information (Usage Report) 103 Print Information (Error Log) 200 Power Save Time 202 Auto Power Off Time

X Dimension *

Y Dimension *

210 Error Report 220 Print Position Adjust

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Function Num-

ber Function Number Menu Item

230 Media Transfer Setting Black 231 Media Transfer Setting Color 234 SMR Setting 235 BG Setting 236 Drum Cleaning 237 Hex Dump 238 Transfer Roller Cleaning 300 Adjust Density 301 Adjust Registration

Control Panel

302 Print Color Tuning Pattern 310 Cyan Density 311 Magenta Density 312 Yellow Density 313 Black Density 314 White Density 890 Unwinder Config 891 Media Form 892 Adjust Cut Position 893 Sensor Calibration 894 Check Media Pitch 895 Cut Mode

*1: Enabled only if the paper size is set to Custom.

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Usable Media Types

For high-quality printing it is necessary to use paper that satisfies conditions regarding quality, thickness, paper finish, etc. Only print on media recommended by QuickLabel.

If using a (paper) medium that is curled or wrinkled before printing, print quality and paper traveling performance cannot be assured.

Paper Settings

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Paper Settings

Paper Types, Size, and Thickness

Roll Paper Specifications

Media Form Description

Continuous Paper Paper wound on a roll Continuous Paper (Black Mark) Paper wound in a roll with black marks printed on the

back surface Die-cut Label (Gap) Paper that is die-cut into a label shape Die-cut Label (Black Mark) Paper that is die-cut into a label shape with black marks

printed on the back surface Continuous Label Paper that is not die-cut into a label shape, with the

entire surface covered with label paper Continuous Label (Black Mark) Paper that is not die-cut into a label shape, with the

entire surface covered with label paper and black ma rks

printed on the back surface

Media Type Description

Plain Wood-free Paper Plain Labels Label paper made of wood-free paper Glossy Labels Label paper made of glossy paper Film Labels Label media made of film Film Film

Roll Paper Size Specification

Roll Outside Diameter No greater than 203.2 mm (8 inches) Paper Width 25.4 to 130 mm (1 to 5.12 inches) Paper Thickness 0.07 mm to 0.25 mm (0.003 to 0.0098 inches)

When there is backing paper, total thickness includes

backing paper. Roll Core Width Same as roll paper Roll Core Inner Diameter 76.2 mm

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Paper Settings

• Using metal foil paper or conductive paper creates the risk of defe ctive printing due to electrical discharge, and device malfunction.

Use of metal foil paper and conductive paper is prohibited.

• Using ink jet paper or label paper will cause device malfunction. Use of ink jet paper or label paper is prohibited.

• Use paper that has black marks printed on its back surface (non-printing surface). Black marks printed on the front surface cannot be detected.

• Use paper with black marks printed with carbon ink.

• Thermal paper will become discolored and deformed by heat used for fusing. Do not use it.

• Use film that can withstand heat up to 230°C. Use of film that is no t heat re sistan t creates the risk of film deformation by heat used for fusing, paper jams, and device malfunction.

• Do not use a liner on which glue is smeared. It will not feed correctly in the equipment. In the worst case, it could damage the equipment.

• Cast-coated paper is not recommended. Printing quality cannot be guaranteed when it is used.

• If the paper length, label length, or black Mark Interval for a single sheet is less than 4 inches, blank sheets may be printed to satisfy the paper length that can be fed.

• Use of the types of paper below is not supported. Paper whose roll surfaces are not cut cleanly Paper that is connected part way through by tape, etc. Label paper without backing paper with paste on the front surface Paper whose labels are easy to peel or are peeling Paper with paste squeezing out onto the base paper area or affixed to the label surface Paper that is folded or bent Paper that has holes in it Paper that is notched Paper that has perforations Paper with different size labels on a single roll Paper with different paper widths on a single roll

Setting the Paper Weight

Set the printer and printer driver paper weight according to the weight of the paper to be used.

Paper Weight

(T otal thickness including backing pape r) Setting Value of the Media Weight

76 to 95 μmLight 96 to 140 μm Medium Light

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(T otal thickness including backing pape r) Setting Value of the Media Weight

141 to 159 μmMedium 160 to 180 μm Medium Heavy 181 to 199 μm Heavy 200 to 214 μm Ultra Heavy1 215 to 229 μm Ultra Heavy2 230 to 249 μm Ultra Heavy3

Storing Media

Improper paper storage can cause absorption of moisture, disco loration, and warping. Note that printing on such paper can adversely affect print quality, feeding, etc. Leave packages of media unopened until you are actually ready to use them.

Paper Settings

Paper Weight

Store media in locations like the ones described below:

• On a flat shelf in a location that is dark and where there is little moisture

• On a flat table

• An environment with a temperature of 73°F ±1.8°F (23°C ±1°C) and humidity of 50%RH ±2%

Avoid locations like the ones described below:

• Directly on the floor

• In direct sunlight

• Near the inside surface of an external wall

• On a surface that is uneven or curved

• In a location where electrostatic charge is generated

• In a location subjected to very high temperatures or sudden temperature changes

• Next to a photocopying machine, air conditioning equipment, heater, or duct

Note: Proper printing may not be possible on paper that has been stored for a long time. Note: Leaving roll paper in an environment where it is exposed to high temperatures and high

humidity for long periods can cause it to become deformed. Do not use deformed ro ll paper. Store roll paper in an environment where the temperature and humidity are appropriate.

Note: We recommend putting partially used label paper back into the vinyl bag it was packaged in, to prevent the paper from absorbing moisture.

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Paper Settings

Registering a Desired Paper Size with the Printer Driver

1 Click Start and select Control Panel in Windows. 2 Click View devices and printers. 3 Right-click the QL-300 icon, and then select Printing preferences. 4 On the Setup tab, click User-defined paper.

5 Input information about the paper you want to register.

a) Use Registered user-defined paper to select New Paper. b) In the Paper Name box, enter a paper name. c) Select a Media Form to match the paper. d) Select a Media Type to match the paper. e) Select a Media Weight to match the paper thickness.

If you are unsure of the paper thickness, select Medium Light.

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Paper Settings

f) Enter paper size information.

Input the label length and gap for med ia that has gaps and the black mar k interval for black mark media.

Use a ruler to measure, as accurately as possible, the actual size o f the media, and then input those values.

If the label length or the black mark interval is less than 4 inches, use the following method to measure the media, and then input values to the first decimal place to be accurate.

How to Measure the Actual Size of Paper (1) Measure the length from the leading edge of the first label (or black mark

leading edge) to the leading edge of the 11th label (or black mark leading edge). Use this as L (mm).

(2) Divide the length you measured in (1) by 10 to calculate the length from the leading edge of the first label (or black mark leading edge) to the leading edge of the 2nd label (or black mark leading edge) to the first decimal place.

(3) Subtract the length of the gap from the length you calculated in (2) to calculate the length of one label to the first decimal place.

For media that has gaps, input the value calculated in (3) in Label le ngth and input the gap length in Gap.

For media that has black marks, input the value calculated in (2) in Black Mark

Interval.

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Paper Settings

6 Enter other information as required.

a) If you performed sensor adjustment, select the sensor setting that was registered

to the device from Sensor settings. For information about adjusting the sensor, refer to “Calibrating the Sensor” on

page 103.

b) If you want to fine-tune the image position, enter the position shift amount into Print

position correction.

c) If you want to fine-tune the paper cut position, enter the position shift amount into

Cut position correction.

7 When all the input is complete, click Add.

Using the Printer Driver to Fine-tune the Print Position

1 Click Start and select Control Panel in Windows. 2 Click View devices and printers. 3 Right-click the QL-300 icon, and then select Printing preferences.

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Paper Settings

4 On the Setup tab, click User-defined paper.

5 Use the Registered user-defined paper list to select the paper whose print position you

want to correct. If the paper you want to use is not in the list, select New paper and add it. See “Registering

a Desired Paper Size with the Printer Driver” on page 82.

6 In Print position correction, set the values for the print start positions vertically and

horizontally on the paper.

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Paper Settings

7 Click Overwrite.

8 Click OK or Close as many times as necessary to exit the “Printing preferences” screen. 9 Open the file to be printed. 10 Specify the paper size, and then print.

Using the Printer Driver to Fine-tune the Cut Position

1 Click Start and select Control Panel in Windows. 2 Click View devices and printers. 3 Right-click the QL-300 icon, and then select Printing preferences.

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Paper Settings

4 On the Setup tab, click User-defined paper.

5 Use the Registered user-defined paper list to select the paper whose cut position you

want to correct.

Note: If the paper you want to use is not in the list, select New paper and add it. See

“Registering a Desired Paper Size with the Printer Driver” on page 82.

6 Use Cut position correction to specify an adjustment value for distance from the print

completion position to the cut position.

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Paper Settings

7 Click Overwrite.

8 Click OK as many times as necessary to exit the “Printing preferences” screen. 9 Open the file to be printed. 10 Specify the paper size, and then print.

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Preparing Paper

This section describes how to load paper onto the holder of the unwinder. For paper sizes and types that can be loaded onto the unwinder, see “Paper Types, Size, and Thickness” on pa ge

79.

1 Remove the paper from the packaging. 2 Take care of the tape that is holding the leading edge of the paper.

If there is no tape holding the leading edge of the paper, you can just load it as is.

a) Remove the tape [1] that is holding the leading edge.

Caution: Remove the tape that is holding the leading edge of the paper before you use it. Do not load paper while the tape is still attached and feed it into the equipment. There is a risk of damaging the equipment.

b) Cut off the part of the paper [2] on which there is leftover adhesive [3].

Caution: There is a risk of adhesive being left over after removing the tape. If paper that still has adhesive on it is fed into the equipment, the adhesive may stick to the feed path and damage the equipment.

Printing

3 Check the leading edge of the paper and cut it off straight.

If the leading edge of the paper is cut straight, you can just load it as is. Be particularly careful when replacing paper and after removing and reloading jammed

paper. When loading paper, cut the leading edge of the paper straight before loading it.

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Printing

Caution: Do not cut at an angle, do not cut black marks, and do not cut labels. Dependin g on the size and shape of the leading edge, there is a r isk of ske wing the print position, not being able to print, or damaging the equipme nt.

• Standard media and continuous labels (dry edge)

• Standard media (with black marks) and continuous labels (dry edge)

1.2 to 4.0 mm (0.0472 to 0.1575 inch es) Length of leading margin when paper is loa ded

• Die-cut label paper (no black marks)

1.2 to 6.5 mm (0.0472 to 0.2559 inches) Length of leading liner when paper is loaded

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• Die-cut label paper (with black marks)

Loading Media

Printing

1.2 to 4.0 mm (0.0472 to 0.1575 inch es) Length of leading margin when paper is loa ded

Load the paper onto the Unwinder. For paper sizes and types that can be loaded on the Unwinder, see “Paper Types, Size, and Thickness” on page 79.

Note: When setting roll paper, be careful not to drop it. As roll paper is heavy, when you drop it, there is a risk of injury.

Note: If you drop roll paper, it may roll on the floor and cause injury to the people around. Note: To prevent roll paper from dropping, store it horizontally on a desk, etc. Note: Do not use any roll paper that is not specified by the Roll Paper Specifications.

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If the printer is turned OFF, press the POWER button to turn it on. 1 Open the Flange Locking Lever.

Printing

2 Remove the flange.

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3 Rotate the Roll Paper Holder Knob to contract the Roll Paper Holder shaft.

4 Slide roll paper onto the Roll Paper Holder shaft as far as it will go.

Printing

Note: Make sure to slide the roll paper as far as it will go. Insufficiently sliding the roll paper can adversely affect print position accuracy.

Note: Take care to avoid pinching your fingers or hands when sliding the roll paper.

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Printing

5 Rotate the Roll Paper Holder Knob to fix the roll paper core in place.

Note: Rotate the Roll Paper Holder Knob until it clicks.

6 Aligning the Flange with the Roll Paper Holder shaft as shown in the illustration, attach the

Flange.

7 Slide the Flange as far as it will go in accordance with the roll paper width.

Note: Slide the Flange up to the side of the loaded roll paper. Note: Take care to avoid pinching your fingers or hands when attaching the Flange.

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8 Close the Flange Locking Lever.

Printing

Caution: After loading roll paper, take care not to rest your body weight on the top of the Roll Paper Holder shaft. Doing so risks causing injury due to the device falling.

9 Lower the Unwinder Cover Open Lever to open the Unwinder Cover.

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Printing

Open the Unwinder Cover manually in the direction indicated by the arrow until it locks.

Note: Open the Unwinder Cover until it locks securely.

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Printing

10 Before loading the paper, rotate the Roll Paper Guide Adjustment Knob counterclockwise

and move the Roll Paper Guide towards you.

11 Pull up the F0 Roller Release Lever.

12 Press the Tension Bar Open Lever upwards until it clicks.

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Printing

13 Pass paper below the Tension Bar and F0 Roller, and align the leading edge of th e paper

with the Roll Paper Guide [1] and Paper Guide [2].

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14 Check the paper status from the direction indicated by the arrow.

Printing

15 Rotate the Roll Paper Guide Adjustment Knob to adjust the paper until it is straight.

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If you rotate the Roll Paper Guide Adjustment Knob in:

• Direction A - the roll paper moves in the direction C

• Direction B - the roll paper moves in the direction D

16 Lower the F0 Roller Release Lever to fix the roller in place.

17 Press down on the Tension Bar Open Lever until it clicks.

Printing

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QuickLabel Systems QL-300 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Checking the Product

Printer

Installation

Unwinder

Choosing an Installation Location

Precautions Related to Installation

Warnings

Cautions

Installation Environment

Installation Space

Unpacking

Unpacking Precautions

Cautions

Unpacking the Printer

Unpacking the Unwinder

Installation

Installing Cable Clamps

Installing the Unwinder on the Printer

Power

Precautions about the Electric Power

Connecting a Power Cord

Turning on the Power

Turning off the Power

Test Printing

Adjusting Density and Test Printing

Adjusting the Position of the Sensor

Driver Installation Process Overview

Connecting to a PC with a Network Connection

Connecting to a PC with a USB Connection

PC Connection

Operating Environment

Connecting Cables

Connecting a LAN Cable

Connecting a USB Cable

Network Connection

Network Setup Flow

Setting the Printer’s IP Address on the Control Panel

Configuring the IP Address and Other Settings on the Computer

Installing the Printer Driver (Network)

USB Connection

USB Setup Flow

Installing the Printer Driver (USB)

Dealing with Setup Problems

Printer Front/Left Side

Part Names and Functions

Printer Exit

Printer Interior 1

Printer Interior 2

Interface Connectors

Unwinder

Unwinder Interior

Control Panel Overview

Control Panel

Using the Control Panel

Standby Screen

Error Screen

Help Screen

Using the Numeric Keypad

Function Number Input Screen

Function Number List

Usable Media Types

Paper Settings

Paper Types, Size, and Thickness

Roll Paper Specifications

Setting the Paper Weight

Storing Media

Registering a Desired Paper Size with the Printer Driver

Using the Printer Driver to Fine-tune the Print Position

Using the Printer Driver to Fine-tune the Cut Position

Preparing Paper

Printing

Loading Media