ii
CP-3211 and CP-4221
HD PTZ Dome Camera
User and Installation Guide
Rev H May 2014
DVTEL INC.
65 Challenger Road
Ridgefield Park, NJ 07660
The contents of this guide may not be
reproduced or reprinted in whole or in
part without the express written
permission of DVTEL, Inc.
Table of Contents
i
Table of Contents
1 Document Information .................................................................................................... ix
2 Overview .........................................................................................................................1
2.1 Features .......................................................................................................................... 1
2.2 Package Contents ........................................................................................................... 2
3 Introduction to the Quasar HD PTZ Camera ......................................................................5
3.1 Quasar HD PTZ Indoor Camera Dimensions ................................................................... 5
3.2 Quasar HD PTZ Outdoor Camera Dimensions ................................................................ 5
3.3 Camera Connectors ........................................................................................................ 6
4 System Requirements ......................................................................................................9
5 Installation .................................................................................................................... 11
5.1 Indoor Installation ........................................................................................................ 11
5.2 Outdoor Installation ..................................................................................................... 11
5.3 Power and Ethernet Cable Connection ........................................................................ 12
5.4 Initial Camera Configuration ........................................................................................ 12
5.5 Preparing the Camera for Mounting ............................................................................ 14
5.6 Mounting Instructions .................................................................................................. 14
5.6.1 Ceiling Mount ........................................................................................................... 14
5.6.2 Wall Mount .............................................................................................................. 25
5.6.3 Corner Mount ........................................................................................................... 28
5.6.4 Pole Mount ............................................................................................................... 32
6 Using the DNA Utility to Search and Access the Camera .................................................. 35
6.1 Introduction .................................................................................................................. 35
6.2 Quick Start .................................................................................................................... 36
6.3 Main Screen .................................................................................................................. 36
6.4 Navigation Bar .............................................................................................................. 36
6.5 Context Menu ............................................................................................................... 37
6.6 Configuring Communication Settings on the Quasar Camera ...................................... 38
6.7 Adjusting and Framing-Up the Camera View ............................................................... 41
7 Configuration and Operation .......................................................................................... 43
7.1 Browser-Based Viewer Introduction ............................................................................ 43
7.2 Home Page .................................................................................................................... 45
7.2.1 CP-3211/CP-4221 Camera Home Page .................................................................... 45
7.3 System-Related Settings ............................................................................................... 49
7.3.1 System ...................................................................................................................... 49
7.3.2 Security ..................................................................................................................... 50
Quasar CP-3211/CP-4221 User and Installation Guide
ii
7.3.3 Network .................................................................................................................... 59
7.3.4 DDNS ........................................................................................................................ 65
7.3.5 Mail ........................................................................................................................... 66
7.3.6 FTP ............................................................................................................................ 67
7.3.7 HTTP ......................................................................................................................... 68
7.3.8 Application ............................................................................................................... 69
7.3.9 Motion Detection ..................................................................................................... 76
7.3.10 Network Failure Detection ....................................................................................... 80
7.3.11 Storage Management ............................................................................................... 82
7.3.12 Recording ................................................................................................................. 84
7.3.13 Schedule ................................................................................................................... 85
7.3.14 File Location ............................................................................................................. 86
7.3.15 View Information ..................................................................................................... 87
7.3.16 Factory Default ......................................................................................................... 90
7.3.17 Software Version ...................................................................................................... 91
7.3.18 Software Upgrade .................................................................................................... 92
7.3.19 Maintenance ............................................................................................................ 93
7.4 Video and Audio Streaming Settings ............................................................................ 95
7.4.1 Video Format ............................................................................................................ 95
7.4.2 Video Compression ................................................................................................ 102
7.4.3 Video OCX Protocol ................................................................................................ 104
7.4.4 Video Frame Rate ................................................................................................... 106
7.4.5 Audio ...................................................................................................................... 107
7.5 PTZ Settings ................................................................................................................ 108
7.5.1 Preset ..................................................................................................................... 109
7.5.2 Pattern .................................................................................................................... 109
7.5.3 Auto Pan ................................................................................................................. 110
7.5.4 Sequence ................................................................................................................ 111
7.5.5 Home ...................................................................................................................... 113
7.5.6 Tilt Range ................................................................................................................ 114
7.5.7 Privacy Mask ........................................................................................................... 115
7.5.8 Exposure ................................................................................................................. 116
7.5.9 Camera – WB (White Balance) ............................................................................... 118
7.5.10 Camera – Misc1 (Miscellaneous Settings Menu 1) ................................................ 121
7.5.11 Camera – Misc2 (Miscellaneous Settings Menu 2) ................................................ 125
7.6 Logout ......................................................................................................................... 129
Table of Contents
iii
Appendices ........................................................................................................................ 131
A.1. Technical Specifications .............................................................................................. 132
A.2. Device Search Software .............................................................................................. 135
A.2.1 Initial Camera Configuration .................................................................................. 135
A.2.2 Searching and Accessing the Camera with Device Search ..................................... 136
A.2.3 Configuring Communication Settings of a Quasar Camera .................................... 136
A.3. Internet Security Settings ........................................................................................... 140
A.4. Install UPnP Components ........................................................................................... 142
A.5. Deleting the Existing DCViewer .................................................................................. 144
A.6. Deleting Temporary Internet Files .............................................................................. 145
A.7. Connecting Leads to a Spring Clamp Terminal Block ................................................. 146
A.8. Camera and Mounting Accessories ............................................................................ 147
Contacting DVTEL ............................................................................................................... 154
Quasar CP-3211/CP-4221 User and Installation Guide
iv
List of Figures
Figure 1: Indoor Package Contents ........................................................................................................ 2
Figure 2: Outdoor Package Contents ..................................................................................................... 3
Figure 3: Indoor Camera Dimensions ..................................................................................................... 5
Figure 4: Outdoor Camera Dimensions .................................................................................................. 5
Figure 5: Indoor/Outdoor Connector Locations....................................................................................... 6
Figure 6: Discovered IP Devices ........................................................................................................... 13
Figure 7: Assign IP Dialog Box ............................................................................................................. 13
Figure 8: Ceiling Mounting: Straight Tube + Mount Kit ......................................................................... 23
Figure 9: Swan Tube Mounting ............................................................................................................. 24
Figure 10: Wall Mount: Compact Wall Mount + Mount Kit .................................................................... 26
Figure 11: Wall Mount: Standard Wall Mount + Mount Kit .................................................................... 27
Figure 12: Wall Box Mounting: Wall Box Mount + Standard Wall Mount + Mount Kit .......................... 28
Figure 13: Corner Wall Mounting: Corner Standard/Mini Mounting Plate + Standard Wall Mount +
Mount Kit ............................................................................................................................................... 30
Figure 14: Corner Box Mounting: Corner Thin/Wide Box + Standard Wall Mount + Mount Kit ............ 31
Figure 15: Pole Direct Mounting: Pole Thin/Wide Direct Mounting + Standard Wall Mount + Mount
Kit .......................................................................................................................................................... 33
Figure 16: Pole Box Mounting: Pole Thin/Wide Box + Standard Wall Mount + Hard Ceiling Mount .... 34
Figure 17: DNA Main Screen ................................................................................................................ 36
Figure 18: Context Menu ....................................................................................................................... 37
Figure 19: Windows Firewall Screen .................................................................................................... 38
Figure 20: Discovered IP Devices ......................................................................................................... 38
Figure 21: DNA Assign IP – Use DHCP Dialog Box ............................................................................. 39
Figure 22: DNA Assign IP – Static IP Dialog Box ................................................................................. 39
Figure 23: Installing the ActiveX Control ............................................................................................... 40
Figure 24: Security Window .................................................................................................................. 40
Figure 25: Quasar Browser-Based User Interface ................................................................................ 43
Figure 26: Info Pop-Up Screen ............................................................................................................. 45
Figure 27: Home Page Function Buttons .............................................................................................. 45
Figure 28: System Screen ..................................................................................................................... 49
Figure 29: System Configuration – Security Screen ............................................................................. 50
Figure 30: System Configuration – User Screen .................................................................................. 51
Figure 31: Editing Password and Privileges ......................................................................................... 52
Figure 32: Modifying Account Authority ................................................................................................ 52
Figure 33: HTTPS Screen ..................................................................................................................... 53
Figure 34: HTTPS Screen – Create Self-Signed Certificate ................................................................. 54
Figure 35: HTTPS Screen – Install Signed Certificate .......................................................................... 54
Figure 36: HTTPS Screen – Upload Signed Certificate ........................................................................ 55
Figure 37: Example of Self-Signed Certificate ...................................................................................... 55
Figure 38: Self-Signed Certificate – Details .......................................................................................... 56
Figure 39: IP Filter Screen .................................................................................................................... 57
Figure 40: Enabling the IEEE 802.1X Protocol ..................................................................................... 58
Figure 41: Network Screen ................................................................................................................... 59
Figure 42: Network QoS Screen – DSCP Settings ............................................................................... 61
Figure 43: SNMP Settings Screen ........................................................................................................ 62
Figure 44: Network Screen – UPnP Settings ........................................................................................ 63
Figure 45: Direct Access to Camera with UPnP Enabled ..................................................................... 64
Figure 46: DDNS Screen ...................................................................................................................... 65
Figure 47: Mail Screen – SMTP ............................................................................................................ 66
Figure 48: FTP Screen .......................................................................................................................... 67
Figure 49: HTTP Screen ....................................................................................................................... 68
Figure 50: Application Screen ............................................................................................................... 69
Figure 51: Application Screen – Alarm Pin Selection ........................................................................... 70
Figure 52: Application Screen – By Schedule....................................................................................... 70
Figure 53: Application Screen – Drop-Down Menu Schedule Selection .............................................. 71
Figure 54: Application – Record Stream to SD Card ............................................................................ 72
Figure 55: Application –Upload Image by FTP ..................................................................................... 73
Figure 56: Application – Upload Image by E-Mail ................................................................................. 73
Figure 57: Application – PTZ Parameters ............................................................................................. 74
Table of Contents
v
Figure 58: Application – Send HTTP Notification ................................................................................. 75
Figure 59: Motion Detection Screen ..................................................................................................... 76
Figure 60: Motion Detection Screen – with Schedule Drop-Down Menu ............................................. 77
Figure 61: Record Stream to SD Card Option ...................................................................................... 78
Figure 62: Upload Image by FTP Option .............................................................................................. 79
Figure 63: Upload Image by E-Mail Option ........................................................................................... 79
Figure 64: Send HTTP Notification Option ............................................................................................ 80
Figure 65: Network Failure Detection Screen ....................................................................................... 80
Figure 66: Network Failure Detection Screen – Triggered Action ........................................................ 81
Figure 67: Storage Management Screen .............................................................................................. 82
Figure 68: Video File Recording List ..................................................................................................... 83
Figure 69: Selected File Window .......................................................................................................... 84
Figure 70: Recording Screen ................................................................................................................ 84
Figure 71: Schedule Screen.................................................................................................................. 85
Figure 72: File Location Screen ............................................................................................................ 86
Figure 73: System Log Screen ............................................................................................................. 87
Figure 74: User Information Screen ...................................................................................................... 88
Figure 75: User Information – Privileges Screen .................................................................................. 88
Figure 76: Parameter List Screen ......................................................................................................... 89
Figure 77: Factory Default Screen ........................................................................................................ 90
Figure 78: Partial Restore Screen ......................................................................................................... 91
Figure 79: Software Version Screen (all units except CP-4221-301) ................................................... 91
Figure 80: CP-4221-301 Software Version Screen .............................................................................. 92
Figure 81: Upgrade Screen ................................................................................................................... 92
Figure 82: Software Upgrade – In Process ........................................................................................... 93
Figure 83: Maintenance Screen ............................................................................................................ 93
Figure 84: File Download Screen .......................................................................................................... 94
Figure 85: Video Format Screen ........................................................................................................... 95
Figure 86: Video Rotate Type Drop-Down Menu ................................................................................ 100
Figure 87: View-1 (Source) ................................................................................................................. 101
Figure 88: View-2 Image Rotated Vertically (Reversed) ..................................................................... 101
Figure 89: Video Compression Screen ............................................................................................... 102
Figure 90: Video OCX Protocol Screen (all units except CP-4221-301) ............................................ 104
Figure 91: CP-4221-301 Video OCX Protocol Screen ........................................................................ 104
Figure 92: Video Frame Rate Screen ................................................................................................. 106
Figure 93: Audio Parameter Setting Screen ....................................................................................... 107
Figure 94: Preset Point Screen ........................................................................................................... 108
Figure 95: Pattern Line Screen ........................................................................................................... 109
Figure 96: Auto Pan Screen ................................................................................................................ 110
Figure 97: Sequence Screen .............................................................................................................. 111
Figure 98: Sequence Set Screen ........................................................................................................ 112
Figure 99: Home Function Screen ...................................................................................................... 113
Figure 100: Tilt Angle Screen ............................................................................................................. 114
Figure 101: Privacy Mask Screen ....................................................................................................... 115
Figure 102: Exposure Screen (all units except CP-4221-301) ........................................................... 116
Figure 103: CP-4221-301 Exposure Screen ....................................................................................... 117
Figure 104: CP-4221-301 White Balance Screen ............................................................................... 118
Figure 105: White Balance Screen (all units except CP-4221-301) ................................................... 119
Figure 106: CP-4221-301 White Balance Screen ............................................................................... 120
Figure 107: Camera – Misc1 Screen .................................................................................................. 121
Figure 108: Camera – Misc1 Screen .................................................................................................. 123
Figure 109: Camera – Misc2 Screen (all units except CP-4221-301) ................................................ 125
Figure 110: CP-4221-301 Camera – Misc2 Screen ............................................................................ 127
Figure 111: Login Message................................................................................................................. 129
Figure 112: Login Window .................................................................................................................. 129
Figure 113: Device Search Application ............................................................................................... 135
Figure 114: Windows Security Alert .................................................................................................... 137
Figure 115: Device Search Application – Select Browse .................................................................... 138
Figure 116: Device Search Application – Select Install ActiveX Control ............................................ 138
Figure 117: Security Warning Window ................................................................................................ 139
Quasar CP-3211/CP-4221 User and Installation Guide
vi
Figure 118: Command Bar Toolbar – Select Internet Options ............................................................ 140
Figure 119: Internet Options Screen ................................................................................................... 140
Figure 120: Command Bar Toolbar – Internet Options ....................................................................... 141
Figure 121: Schedule Screen ............................................................................................................. 141
Figure 122: Spring Clamp Terminal Block .......................................................................................... 146
Figure 123: Connecting a Wire to a Terminal Block ........................................................................... 146
Revision History
vii
Revision History
Version
Date
Author
Comments
V0.2
Oct. 17, 2012
Tal Inbar
First release
A August 2013
Jonathan Herman
Added CP-3211-181-HPoE and CP-4221201-HPoE models.
Added support for DNA, SNMP v3, Baseline
and High H.264 profiles.
Added System > Schedule page for use by
the Application, Network Failure Detection
and Motion Detection options.
Added Digital Zoom selection option in PTZ
tab.
Formatting and editing corrections.
B-D
October 2013-
January 2014
Alan Singer
Formatting and editing corrections.
E
February 2014
Alan Singer
Added Revision History. Added CP-4221-301
models to Technical Specifications table.
Updated look and feel.
F-G
March 2014
Alan Singer
Updated Main Screen image in sections 5.4,
6.3, and 6.6.
Updated Technical Specifications table.
Corrected MPEG +H.264 and H.264 + H.264
video resolution settings in sections 7.4.1.1
and 7.4.1.2.
Added CP-4221-301 to the following
sections:
7.3.13 (System > Software version)
7.4.3 (Streaming > Video OCX Protocol)
7.5.8 (PTZ > Camera Exposure)
7.5.9 (PTZ > Camera-WB)
7.5.10 (PTZ > Camera-Misc1)
7.5.11 (PTZ > Camera-Misc2)
H
May 2014
Alan Singer
Changed “sensors” to “shutters” in “TV
System” paragraph in section 7.5.11.2.
Document Information
ix
1 Document Information
Document Scope and Purpose
The purpose of this document is to provide instructions and installation procedures for physically
connecting the Quasar CP-3211 and CP-4221 HD PTZ cameras. After completing the physical
installation, additional setup and configurations may be required before video analysis and detection
can commence.
Note:
This document is intended for use by technical users who have a basic
understanding of CCTV camera/video equipment and LAN/WAN network
connections.
Warning:
Installation must follow safety, standards, and electrical codes as well as the laws
that apply where the units are being installed.
Proprietary Rights and Non-Disclosure
This manual is delivered subject to the following restrictions and conditions:
This document contains proprietary information belonging to DVTEL, Inc. This information
is supplied solely for the purpose of assisting explicitly the licensee of the DVTEL units.
No part of this document contents may be used for any other purpose, disclosed to any
third party or reproduced by any means, electronic or mechanical, without the express
prior written permission of DVTEL, Inc.
Trademarks and Copyrights
This manual and its contents herein are owned by DVTEL, Inc. All rights reserved.
DVTEL, the DVTEL logo, Quasar CP-3211 and CP-4221 are trademarks of DVTEL, Inc.
Products and trademarks mentioned herein are for identification purposes only and may be
registered trademarks of their respective companies.
DVTEL, Inc. makes no representations whatsoever about any other products or trademarks
mentioned in the manual.
© DVTEL, Inc. 2014. All rights reserved.
Quasar CP-3211/CP-4221 User and Installation Guide
x
Disclaimer
Users of DVTEL products accept full responsibility for ensuring the suitability and considering the
role of the product detection capabilities and their limitation as they apply to their unique site
requirements.
DVTEL, Inc. and its agents make no guarantees or warranties to the suitability for the users’ intended
use. DVTEL, Inc. accepts no responsibility for improper use or incomplete security and safety
measures.
Failure in part or in whole of the installer, owner, or user in any way to follow the prescribed
procedures or to heed WARNINGS and CAUTIONS shall absolve DVTEL, Inc. and its agents from any
resulting liability.
Specifications and information in this guide are subject to change without notice.
Document Conventions
WARNING and CAUTION notes are distributed throughout this document, whenever applicable, to
alert you of potentially hazardous situations. These may be hazards associated with a task or a
procedure you are carrying out or are about to carry out.
The following document conventions are used throughout this manual:
A Warning is a precautionary message that indicates a procedure or condition where
there are potential hazards of personal injury or death.
A Caution is a precautionary message that indicates a procedure or condition where
there are potential hazards of permanent damage to the equipment and or loss of
data.
A Note is useful information to prevent problems, help with successful installation, or
to provide additional understanding of the products and installation.
A Tip is information and best practices that are useful or provide some benefit for
installation and use of DVTEL products.
General Cautions and Warnings
This section contains information that indicates a procedure or condition where there are potential
hazards. These may be hazards associated with a task or procedure a user is carrying out or about to
carry out. WARNINGS and CAUTIONS are distributed throughout this document, whenever
applicable, to alert the user of potentially hazardous situations.
SAVE ALL SAFETY AND OPERATING INSTRUCTIONS FOR FUTURE USE.
Although the unit is designed and manufactured in compliance with all applicable safety standards,
certain hazards are present during the installation of this equipment.
Document Information
xi
To help ensure safety and to help reduce risk of injury or damage, observe the following:
Warning:
1. The camera covers is an essential part of the product. Do not open or remove
it.
2. Never operate the camera without the cover in place. Operating the camera
without the cover poses a risk of fire and shock hazards.
3. Do not disassemble the camera or remove screws. There are no user
serviceable parts inside the unit.
4. Only qualified trained personnel should service and repair this equipment.
5. Observe local codes and laws and ensure that installation and operation are in
accordance with fire, security and safety standards.
Caution:
To avoid damage from overheating or unit failure, assure that there is sufficient
temperature regulation to support the unit’s requirements (cooling/heating). Operating
temperature should be kept within the specified temperature range for the product.
Quasar CP-3211/CP-4221 User and Installation Guide
xii
Electrical Safety Notice and Warnings
Warning:
1. Read the installation instructions before you connect the unit to a power
source.
2. Electrical safety should always be observed. All electrical connections must be
performed by a certified electrician.
3. Use the supplied power supply and protect against static electricity,
ground faults and power surges.
4. If the unit uses a three-wire power cord, make sure that the product is properly
grounded when in use. NEVER remove or otherwise attempt to bypass the
ground pin of the power cord. Do not operate the unit in the absence of a
suitably installed ground conductor.
5. If you use an extension cord with this system, make sure that the total ampere
rating on the products plugged into the extension cord does not exceed the
extension cord ampere rating.
6. To avoid possible shock hazards or damaging the unit, assure that the positive
and negative of the power leads are properly connected to the terminal block
connector before plugging it into the unit or turning on the power source.
7. In the following situations, the electric power should be turned off immediately
and appropriate repairs, replacements or remedies should be taken if:
The power line or plug (if used) is damaged, frayed or shows
heavy wear.
The unit has been physically crushed or deformed.
The unit has been exposed to water.
The unit has been exposed to, or shows signs of damage from,
fire, intense heat, heavy smoke, fumes, or vapors.
Electrical connections of the unit become abnormally hot or generate
smoke.
The unit has been dropped, damaged or shows signs of loose internal
parts.
The unit does not operate properly.
Document Information
xiii
Minimizing EMI and RFI
When wires run for a significant distance in an electromagnetic field, electromagnetic interference
(EMI) can occur. Strong EMI (e.g. lightning or radio transmitters) can destroy the units and can pose
an electrical hazard by conducting power through lines and into the system. Poor quality or worn
wiring can result in radio frequency interference (RFI). To minimize the effects of EMI and RFI,
consult your reseller.
Site Preparation
There are several requirements that should be properly addressed prior to installation at the site.
The following specifications are requirements for proper installation and operation of the unit:
Ambient Environment Conditions: Avoid positioning the unit near heaters or heating
system outputs. Avoid exposure to direct sunlight. Use proper maintenance to ensure that
the unit is free from dust, dirt, smoke, particles, chemicals, smoke, water or water
condensation, and exposure to EMI.
Accessibility: The location used should allow easy access to unit connections and cables.
Safety: Cables and electrical cords should be routed in a manner that prevents safety
hazards, such as from tripping, wire fraying, overheating, etc. Ensure that nothing rests on
the unit’s cables or power cords.
Ample Air Circulation: Leave enough space around the unit to allow free air circulation.
Cabling Considerations: Units should be placed in locations that are optimal for
the type of video cabling used between the unit and the cameras and external
devices. Using a cable longer than the manufacturer’s specifications for optimal
video signal may result in degradation of color and video parameters.
Physical Security: The unit provides threat detection for physical security systems. In order
to ensure that the unit cannot be disabled or tampered with, the system should be installed
with security measures regarding physical access by trusted and un-trusted parties.
Network Security: The unit transmits over IP to security personnel for video surveillance.
Proper network security measures should be in place to assure networks remain operating
and free from malicious interference. The unit is intended for installation on the backbone
of a trusted network.
Electrostatic Safeguards: The unit as well as other equipment connected to it (relay
outputs, alarm inputs, racks, carpeting, etc.) shall be properly grounded to prevent
electrostatic discharge.
The physical installation of the unit is the first phase of making the unit operational in a security
plan. The goal is to physically place the unit, connect it to other devices in the system, and to
establish network connectivity.
Overview
1
2 Overview
The Quasar CP-3211 and CP-4221 series HD PTZ camera provides real-time video with high-definition
quality at HD 720p or Full HD 1080p, respectively. With 18x, 20x, or 30x optical zoom and high-speed
pan-tilt-zoom functionality, the Quasar HD PTZ camera can quickly cover a wide monitoring area
with a high level of detail. Multiple streams can be run simultaneously, providing an ideal solution
when differing levels of image quality are required. The camera can increase frame rate and level of
detail when events are triggered. In addition, DVTEL's Scene Adaptive Algorithms provide the highest
image quality with the lowest bandwidth and storage requirements.
The Quasar CP-3211 HD PTZ series includes the following models:
CP-3211-180 HD 720p indoor camera with 18x optical zoom
CP-3211-181 HD 720p outdoor camera with 18x optical zoom
CP-3211-181-HPoE, HD 720p, 60W, Ultra PoE with 18x optical zoom
The Quasar CP-4221 HD PTZ series includes the following models:
CP-4221-200 Full HD 1080p indoor camera with 20x optical zoom
CP-4221-201 Full HD 1080p outdoor camera with 20x optical zoom
CP-4221-201-HPoE, Full HD 1080p, 60W, Ultra PoE with 20x optical zoom
CP-4221-301-HPoE, Full HD 1080p, 60W, Ultra PoE with 30x optical zoom
Caution:
If you are using DVTEL Latitude, we recommend that you configure the camera’s
settings via the AdminCenter. This is because the camera’s web-based interface might
be overwritten by Latitude settings. Refer to the Latitude online help for information
regarding configuring camera settings.
2.1 Features
Following are key features of the CP-3211 and CP-4221 cameras:
H.264 and MJPEG compression
HTTP streaming MJPEG
Progressive scan CMOS sensor
Edge motion detection
Motion detection with region of
interest masking
Historical motion-detection levels
detected /recorded at frame levels.
Detection event driven alarms
Alarm input driven events
Relay output actions on alarm
Built-in web application/web server
FTP upload (up to two locations)
Upload alarm images to FTP
Dual HTTP notification server support
(up to two servers)
Send images on alarm to e-mail
E-mail SMTP alarm notification
(up to two e-mails)
MicroSD recording support
Record snapshots to SD card on alarm
Sequential snapshot numbering
SNMP v1/v2/v3 and SNMP traps
Security IP restricted access list
UPnP support
True day/night (ICR)
WDR and ATW
Privacy masks
3DNR image noise reduction
ONVIF support
RTSP support
Multiple users
Group permissions
Supports PoE/24VAC
Tampering detection and notification
Two encoder streams available
Per-user permissions
Vandal-proof IP66 enclosure
Low-lux mode
Backlight compensation
Quasar CP-3211/CP-4221 User and Installation Guide
2
Note:
MJPEG is not supported by Latitude
2.2 Package Contents
Before proceeding, check that the box contains the items listed here. If any item is missing or has
defects, do not install or operate the product and contact your dealer for assistance.
Camera Body
Optical Cover
Hard Ceiling Mount
M4 Screw (×4)
Plastic Anchors (x4)
Quick Start Guide
CD: (Bundled software and
documentation)
Figure 1: Indoor Package Contents
Note:
The self-tapping screws are mainly for softer substrate/material installation such as
wood. For other installation materials such as cement ceilings, it is necessary to predrill and use plastic anchors before fastening the supplied self-tapping screws into
the wall.
Overview
3
Camera Body with
Outdoor Mount Kit
M3 Standard Screw (×1)
M3 Security Screw (×1)*
M5 Standard Screw (×1)
M5 Security Screw (×1)*
Waterproof Gasket
Quick Start Guide
CD: (Bundled software and
documentation)
Optical Cover
Lubricant
Security Torx*
*Optional: For vandal-proof cover only.
Figure 2: Outdoor Package Contents
Introduction to the Quasar HD PTZ Camera
5
3 Introduction to the Quasar HD PTZ Camera
This chapter provides the camera’s dimensions for reference before installation. The definition of
each connector on the camera’s back plate is also specified.
Related Links
Quasar HD PTZ Indoor Camera Dimensions
Quasar HD PTZ Outdoor Camera Dimensions
Camera Connectors
Technical Specifications
3.1 Quasar HD PTZ Indoor Camera Dimensions
The Quasar HD PTZ indoor camera’s dimensions are shown below.
Top View
Side View
Figure 3: Indoor Camera Dimensions
3.2 Quasar HD PTZ Outdoor Camera Dimensions
The Quasar HD PTZ outdoor camera’s dimensions are shown below.
Top View
Side View
Figure 4: Outdoor Camera Dimensions
Quasar CP-3211/CP-4221 User and Installation Guide
6
3.3 Camera Connectors
Following are an illustration and explanation of the connectors located on the Quasar HD PTZ
camera’s back plate.
Indoor Camera
Outdoor Camera
Figure 5: Indoor/Outdoor Connector Locations
Table 1: Indoor/Outdoor Camera Connectors
Callout
Description
1
RJ45 connector
2
Audio I/O connector
3
Alarm I/O connector
4
Factory default reset button
5
Power connector terminal block
6
microSD card slot
Note:
Do not change the Quasar HD PTZ camera’s communication switch from the
original factory settings.
Table 2: Power Connector Pin Designations
Power Connector
Pin
Definition
1
AC 24-
2
FG
3
AC 24+
Introduction to the Quasar HD PTZ Camera
7
Table 3: Audio Connector Pin Designations
Audio Connector
Pin
Definition
1
LINE_OUT
2
GND
3
LINE_IN
Table 4: Alarm I/O Pin Designations
Alarm Connector
Pin
Definition
1
ALARM_OUT_NO_1
2
ALARM_OUT_NC_1
3
ALARM_OUT_COM_1
4
GND 5 ALARM_OUT_NO_2
6
ALARM_OUT_NC_2
7
ALARM_OUT_COM_2
8
GND 9 ALARM_IN_4
10
ALARM_IN_3
11
ALARM_IN_2
12
ALARM_IN_1
System Requirements
9
4 System Requirements
To access the camera via a web browser, ensure that your PC has the proper network connection
and meets system requirements as described below.
Table 5: System Requirements
Item
Minimum System Requirement
Personal Computer
Intel® Pentium® IV, 3 GHz or Intel® CoreTM2 Duo, 2.0 GHz
2GB RAM or more
Operating System
Windows, Windows XP, Windows 7
Browser
Microsoft Internet Explorer 7, 8 or 9 for all units
IE 7, 8, 9, and 10 for CP-4221-301 only
Network Card
10Base-T (10 Mbps) or 100Base-TX (100 Mbps) operation
Viewer
ActiveX control plug-in for Microsoft IE
Installation
11
5 Installation
Follow the instructions below for indoor and outdoor installation of the Quasar PTZ series of
cameras.
5.1 Indoor Installation
This section applies to the following cameras:
CP-3211-180
CP-4221-200
Read the instructions provided in this chapter thoroughly before installing the camera. Following are
additional considerations for indoor installation:
There must be a fuse or circuit breaker at the starting point of the electrical wiring
infrastructure.
For indoor installations, such as industrial applications, the camera must be protected from
hostile external elements (e.g. corrosive environment, metallic dust, extreme temperatures,
soot, moisture, over spray, etc.)
Do not place the camera on or near radiators and heat sources.
All electrical work must be performed in accordance with local regulatory requirements.
5.2 Outdoor Installation
This section applies to the following cameras:
CP-3211-181
CP-3211-181-HPoE
CP-4221-201
CP-4221-201-HPoE
CP-4221-301-HPOE
Read the instructions provided in this chapter thoroughly before installing the camera. Following are
additional considerations for outdoor installation:
For outside wiring installation, always use weatherproof equipment, such as boxes,
receptacles, connectors, etc.
For electrical wiring, use the properly rated sheathed cables for conditions to which the
cable will be exposed (for example, moisture, heat, UV, physical requirements, etc.).
Plan ahead to determine where to install infrastructure weatherproof equipment. Whenever
possible, ground components to an outdoor ground.
Use best security practices to design and maintain secured camera access, communications
infrastructure, tamper-proof outdoor boxes, etc.
All electrical work must be performed in accordance with local regulatory requirements.
Related Links
Power and Ethernet
Cable Connection
Initial Camera
Configuration
Preparing the Camera
for Mounting
Mounting
Instructions
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12
5.3 Power and Ethernet Cable Connection
Power Connection
Make sure the camera’s power cable is properly connected. Refer to Tables 1 to 4: CP Series Camera
Connector Designations. If using Power over Ethernet (PoE Plus), make sure that Power Sourcing
Equipment (PSE) is available on the connected network. All electrical work must be performed in
accordance with local regulatory requirements.
Ethernet Cable Connection
Category 5 Ethernet cable is recommended for network connection. For best transmission quality,
cable length should not exceed 100 meters (328 feet). Connect one end of the Ethernet cable to the
RJ45 port on the Quasar HD PTZ camera and the other end to the network switch or PC.
See Figure 5: Indoor/Outdoor Connector Locations.
Note:
You can use an Ethernet crossover cable to connect the camera directly to a PC.
Check the status of the link indicator and activity indicator LEDs. If the LEDs are unlit, check the LAN
connection.
Table 6: RJ45 LED Description
RJ-45 Connector
LED
Description
Green
Link light – Indicates a stable network connection
Yellow
Activity light – flashes to indicate network activity
5.4 Initial Camera Configuration
To perform the initial camera configuration:
1. Unpack the camera. Rotate and remove the protective cover.
2. Remove the PE cloth sheet and lens cap. Attach the dome cover to the body.
3. On the camera back plate, plug the Cat 5 cable into the camera’s Ethernet port. If the network
does not use IEEE 802.3at PoE Plus, plug a properly rated 24VAC power supply into the
cameras’ power connector terminal block.
Caution:
Pay attention to the polarity noted in Camera Connectors.
Installation
13
4. Do one of the following:
Run the dna.exe file from the included CD.
Note:
DNA is an enhanced alternative software to Device Search. Either of these
programs may be used. Both are supplied on the included CD.
Click the icon.
Select the unit requiring IP assignment.
Figure 6: Discovered IP Devices
Right-click on the mouse and select the assigned IP or press the Assign IP button to
open the DNA Assign IP screen
In the dialog box that is displayed, enter values for the IP Address, Gateway and
Netmask.
Click Update and wait for OK status to be displayed.
Figure 7: Assign IP Dialog Box
From the Latitude Sidebar, run the Unified Configurator by selecting Applications > Device
Configuration Tool. Then click DVTEL HD Series on the Unified Configurator screen.
5. Disconnect the Ethernet cable. The camera is ready for deployment in a site installation
(mounting).
Note:
1. The camera can be connected to a PC for bench installation via an Ethernet
cross-cable.
2. The camera default IP Address is automatically set by the DHCP server. If using
Latitude, the Address must be set manually.
Quasar CP-3211/CP-4221 User and Installation Guide
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Tip:
A camera setup adapter, such as Veracity Pinpoint, can be used to connect a
laptop directly to the camera when using PoE.
5.5 Preparing the Camera for Mounting
If you have not already done so, rotate and remove the camera’s protective cover. Remove the PE
cloth sheet and lens cap and attach the dome cover to the body.
5.6 Mounting Instructions
The following are four general methods of mounting the Quasar HD PTZ series cameras.
Ceiling Mount
Wall Mount
Corner Mount
Pole Mount
Note:
Within each general method, there may be several mounting types available as
optional packages. See Camera and Mounting Accessories .
5.6.1 Ceiling Mount
Ceiling mount methods include:
Hard Ceiling Mounting (indoor cameras only)
Recessed Mounting (indoor cameras only)
Indoor Pendant Mounting Kit (indoor cameras only)
Straight Tube Mounting (requires CD-HD-CAPX for indoor installation)
Swan Tube Mounting
Hard Ceiling Mounting (indoor cameras only)
Hard ceiling mounting is the standard installation for a Quasar HD PTZ indoor camera and is supplied
in the standard indoor camera package.
Hard ceiling mount package contents:
Hard Ceiling Mount x1
M4 self-tapping screw x4
Plastic anchors x4
Fixing plate x1
M3 standard screw x4 (3 for fixing plate, 1 for Dome Cover*)
(*) For the Vandal Proof Camera Dome Cover, a security screw is supplied instead of the
standard screw.
Installation
15
Tools required:
Drill
Phillips and flat-head screwdrivers
To install the hard ceiling mount:
1. If you have not already done so, remove the dome cover.
2. Use the hard ceiling mount as a template to mark the mounting surface where the three screw
holes will need to be drilled.
3. In the marked locations, drill each hole using a drill-bit of a slightly smaller diameter than the
supplied screw anchors and fully insert the anchors into drilled holes. You may need to tap
them flush with the wall using a finishing hammer.
4. Attach the Hard Ceiling Mount using three supplied self-tapping screws.
5. Thread cables through the center hole of the mount and connect them to the camera
back plate.
6. Hide the cables inside the ceiling. Alternatively, thread the cables through the gap at the side
of the fixing plate as shown in the figure below.
7. Attach the camera to the hard ceiling mount by turning the camera counter-clockwise.
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8. Tighten the screw at the side of the camera’s fixing plate.
9. Replace the camera’s dome cover and secure using the two standard screws supplied.
10. Screw in the supplied standard screw (security screw for vandal-proof dome) on the dome
cover. See figure below.
Recessed Mounting (Indoor cameras only)
Items needed:
CP-HD-RCSD-0 Recessed Mount package (see A.8 Mounting Accessories)
Recessed mounting package contents:
Recessed Mount
M3x6 screw x2
Ceiling sticker x1
Trim Ring x1
Installation
17
Tools required:
Tool for cutting a circle on the ceiling
Phillips and flat-head screw drivers
To install the recessed mount:
1. Attach the camera to the recessed bottom mount by turning the camera counter- clockwise.
2. Tighten the screw at the side of the camera’s fixing plate to secure it to the recessed bottom
mount.
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3. Loosen the wings from the recessed bracket by turning each wing’s center screw counter-
clockwise (as indicated in the first figure below), until the wings are able to swing outward (as
shown in the second figure below).
4. Place the ceiling sticker on the ceiling, and cut the circle part out of the ceiling.
5. With the wings facing inward, place the winged recessed bracket into the ceiling opening.
6. Insert a hand into the center of the recessed bracket and rotate the wings to face outward.
Installation
19
7. Tighten the three screws clockwise until the wings are completely flush with the ceiling
surface.
8. Thread cables through the center hole of the recessed mount and connect them to the
camera.
9. Place the installed recessed bottom mount with camera into the ceiling opening.
10. Tighten the screws to fix the recessed bottom mount onto the recessed bracket.
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11. Attach the trim ring to the recessed bracket.
Indoor Pendant Mount Kit (Indoor cameras only)
The CP-HD-CAPX-0 indoor pendant mount kit can be used with the following mounting accessories:
Straight Tube Mounting
Swan Tube Mounting
Standard Wall Mount
Compact Wall Mount
Items needed:
CP-HD-CAPX-0 indoor pendant mount kit (see Camera and Mounting Accessories)
Tools required:
Phillips and flat-head screw drivers
To attach the camera to the indoor pendant mount kit:
1. Thread the cables through the center hole of the indoor pendant mount kit and connect them
to the camera back plate.
Installation
21
2. Attach the camera to the indoor pendant mount kit by turning the camera counter-clockwise.
3. Tighten the screw on the side of the camera’s fixing plate.
4. Replace the camera’s dome cover and secure using two supplied screws.
5. Screw in the supplied standard screw (security screw for vandal-proof dome) on the
dome cover.
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Straight Tube Mounting
The straight tube is available in two lengths: 25cm (10 inches) and 50cm (20 inches).
Items needed:
Indoor pendant mount kit or outdoor mount kit (standard with outdoor cameras)
Straight tube mounting package (DVTEL camera mounting option available separately)
Screws and screw anchors for fixing the straight tube onto the ceiling (not provided)
Straight tube mounting package contents:
M8x12 screw x1
Spring washer 8 x1
Pendant tube washer x1
Waterproof rubber gasket x1
Tools required:
Drill
Phillips and flat-headed screwdrivers
To install the straight tube mount:
1. Ensure that the ceiling can support the weight of the camera and straight tube.
2. Cut a cable access hole in the ceiling.
3. Attach the straight tube to the ceiling with the appropriate screws and screw anchors (not
provided). For outdoor cameras, attach the waterproof gasket to the straight tube.
4. Thread the cables through the straight tube and the indoor or outdoor mount kit.
5. After threading the cables, block the entry hole with the supplied sponge to prevent insects
from entering.
6. Attach the indoor or outdoor mount kit to the straight tube with the supplied screws and
washers.
7. For outdoor cameras, adjust the waterproof gasket to the joint.
8. Connect the cables to the camera.
9. Secure the camera to the indoor or outdoor mount kit.
10. Ensure the camera is fixed completely, and that the thread holes on the camera’s fixing plate
and the mount kit are aligned.
Installation
23
11. Screw the supplied M5 standard screw/security screw as shown in the figure below.
Figure 8: Ceiling Mounting: Straight Tube + Mount Kit
Swan Tube Mounting (Roof Mount)
Items needed:
Indoor pendant mount kit or outdoor mount kit (standard with outdoor cameras)
Swan tube mount package (DVTEL camera mounting option available separately)
Screws and screw anchors for fixing the swan tube onto the floor (not provided)
Swan tube mounting package contents:
M8x12 screw x1
Spring washer 8 x1
Pendant tube washer x1
Waterproof rubber gasket x1
Quasar CP-3211/CP-4221 User and Installation Guide
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Tools required:
Drill
Phillips and flat-head screw drivers
To install the swan tube mount:
1. Attach the swan tube to the mounting surface using the appropriate screws and screw anchors
(not provided). For outdoor models, attach the waterproof gasket to the swan tube. For indoor
cameras, attach the camera to the indoor pendant mount kit by using the supplied screws.
2. Thread the cables through the swan tube and the indoor or outdoor mount kit.
3. Attach the indoor or outdoor mount kit or outdoor PTZ camera mount to the swan tube using
the supplied screws and washers.
4. For outdoor cameras, fit the waterproof gasket to the joint.
5. Connect the cables to the camera.
6. Secure the camera to the indoor or outdoor mount kit.
7. Ensure the camera is fixed completely, and that the thread holes on the camera’s fixing plate
and the mount kit are aligned.
8. Screw in the supplied M5 standard screw/security screw as shown in the figure below.
Figure 9: Swan Tube Mounting
Installation
25
5.6.2 Wall Mount
Wall mount methods include:
Standard or Compact Wall Mounting
Wall Box Mounting
Standard or Compact Wall Mount
Items needed:
Indoor pendant mount kit or outdoor pendant mount (standard with outdoor cameras)
Standard or compact wall mounting package (DVTEL camera mounting option available
separately)
Screws and screw anchors for fixing the standard or compact wall mount (not provided)
Standard or compact wall mounting package contents:
M8x12 screw x1
Rubber washer 8 x1
Spring washer 8 x1
Pendant tube washer x1
Sponge x2
Tools required:
Drill
Phillips and flat-head screw drivers
To install the standard or compact wall mount:
1. Cut a cable access hole in the wall. Cables can also be threaded through the cable entry board
on the mounting plate if desired.
2. Attach the standard or compact wall mount to the wall using the appropriate screws and
screw anchors (not provided). For outdoor models, attach the waterproof gasket to the wall
mount.
3. Thread the cables through the wall mount.
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4. After threading the cables, block the entry hole with the supplied sponge to prevent insects
from entering. The sponge can be placed in one of two ways.
5. Thread the cables through the indoor pendant kit or outdoor mount kit and attach the
pendant mount kit to the wall mount using the supplied screws and washers.
6. For outdoor cameras, adjust the waterproof gasket to the joint.
7. Connect the cables to the camera.
8. Secure the camera to the indoor or outdoor mount kit.
9. Ensure the camera is fixed completely, and that the thread holes on the camera’s fixing plate
and the mount kit are aligned.
10. Screw in the supplied screw and washer.
Figure 10: Wall Mount: Compact Wall Mount + Mount Kit
Installation
27
Figure 11: Wall Mount: Standard Wall Mount + Mount Kit
Wall Box Mounting
The wall box mount must be used in conjunction with the standard or compact wall mount.
Items needed:
Indoor pendant mount kit or outdoor mount kit (standard with outdoor cameras).
Standard/compact wall mount package (DVTEL camera mounting option available
separately).
Wall box mount package (DVTEL camera mounting option available separately).
Screws and screw anchors for fixing the wall box mount (not provided).
Wall box mounting package contents:
M8x16 screw x4
Spring washer 8 x4
Washer 8 x4
Sponge x2
Tools required:
Drill
Phillips and flat-head screw drivers
To install the standard compact wall mount with wall box mount:
1. Cut a cable access hole in the wall.
2. Attach the wall box mount to the wall using the appropriate screws and screw anchors (not
provided).
3. Thread the cables through the wall box mount.
4. Attach the standard/compact wall mount to the wall box mount using the supplied screws and
washers.
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5. Thread the cables through the standard/compact wall mount with the cables coming out of
the pendant mount’s outlet. For outdoor cameras, attach the waterproof gasket to the
pendant mount.
6. After threading the cables, block the entry hole with the supplied sponge to prevent insects
from entering. See Standard or Compact Wall Mount, Step 3.
7. Thread the cables through the indoor or outdoor mount kit and attach the mount kit to the
standard/compact wall mount using the supplied screws and washers.
8. For outdoor cameras, adjust the waterproof gasket to the joint.
9. Connect the cables to the camera.
10. Secure the camera to the indoor or outdoor mount kit.
11. Ensure the camera is fixed completely, and that the thread holes on the camera’s fixing plate
and the mount kit are aligned.
12. Screw in the supplied screw and washer.
Figure 12: Wall Box Mounting: Wall Box Mount + Standard Wall Mount + Mount Kit
5.6.3 Corner Mount
There are two methods to corner-mount the camera:
Corner Standard Mounting Plate/Corner Plate Mini
Corner Thin/Wide Box Mounting
Corner Standard Mounting Plate/Corner Plate Mini
The corner/corner mini mounting plate must be used in conjunction with the standard or compact
wall mount.
Items needed:
Indoor pendant mount kit or outdoor mount kit (standard with outdoor cameras)
Standard/compact wall mount package (DVTEL camera mounting option available
separately)
Corner standard mounting plate/corner plate mini package (DVTEL camera mounting
option available separately)
Screws and screw anchors for fixing the corner mounting plate (not provided)
Installation
29
Corner standard mounting package contents:
M8x16 screw x4
Spring washer 8 x4
Washer 8 x4
M8 Nut x4
Sponge x2
Tools required:
Drill
Phillips and flat-head screw drivers
To install the standard/compact wall mount with corner/corner mini mount:
1. Cut a cable access hole in the wall.
2. Attach the corner mounting plate to the wall using the appropriate screws and screw anchors
(not provided).
3. Thread the cables through the corner mounting plate.
4. Attach the standard/compact wall mount to the corner mount using the supplied screws and
washers.
5. Thread the cables through the standard/compact wall mount with the cables coming out of
the pendant mount’s outlet. For outdoor cameras, attach the waterproof gasket to the
pendant mount.
6. After threading the cables, block the entry hole with the supplied sponge to prevent insects
from entering. See Standard or Compact Wall Mount, Step 3.
7. Thread the cables through the indoor or outdoor mount kit and attach the mount kit to the
standard/compact wall mount using the supplied screws and washers.
8. For outdoor cameras, adjust the waterproof gasket to the joint.
9. Connect the cables to the camera.
10. Secure the camera to the indoor or outdoor mount kit.
11. Ensure the camera is fixed completely, and that the thread holes on the camera’s fixing plate
and the mount kit are aligned.
12. Screw in the supplied screw and washer.
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Figure 13: Corner Wall Mounting: Corner Standard/Mini Mounting Plate + Standard Wall Mount + Mount Kit
Corner Thin/Wide Box Mounting
The Corner thin/wide box mount must be used in conjunction with the standard or compact
wall mount.
Items needed:
Indoor pendant mount kit or outdoor mount kit (standard with outdoor cameras)
Standard/compact wall mount package (DVTEL camera mounting option available
separately)
Corner thin/wide box mount package (DVTEL camera mounting option available
separately)
Waterproof rubber screws and screw anchors for fixing the Corner thin/wide box (not
provided)
Wall box mounting package contents:
M8x16 screw x4
Spring washer 8 x4
Washer 8 x4
Sponge x2
Tools required:
Drill
Phillips and flat-head screw drivers
Installation
31
To install the standard/compact wall mount with corner thin/wide box mount:
1. Cut a cable access hole in the wall.
2. Attach the corner thin/wide box to the wall using the appropriate screws and screw anchors
(not provided).
3. Thread the cables through the corner thin/wide box.
4. Attach the standard/compact wall mount to the corner thin/wide box using the supplied
screws and washers.
5. Thread the cables through the standard/compact wall mount with the cables coming out of
the pendant mount’s outlet. For outdoor cameras, attach the waterproof gasket to the
pendant mount.
6. After threading the cables, block the entry hole with the supplied sponge to prevent insects
from entering. See Standard or Compact Wall Mount, Step 3.
7. Thread the cables through the indoor or outdoor mount kit and attach the mount kit to the
standard/compact wall mount using the supplied screws and washers.
8. For outdoor cameras, adjust the waterproof gasket to the joint.
9. Connect the cables to the camera.
10. Secure the camera to the indoor or outdoor mount kit.
11. Ensure the camera is fixed completely, and that the thread holes on the camera’s fixing plate
and the mount kit are aligned.
12. Screw in the supplied screw and washer.
Figure 14: Corner Box Mounting: Corner Thin/Wide Box + Standard Wall Mount + Mount Kit
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5.6.4 Pole Mount
There are two methods for pole-mounting a camera:
Pole Thin/Wide Direct Mounting
Pole Thin/Wide Box Mounting
Pole Thin/Wide Direct Mounting
The pole thin/wide direct mount must be used in conjunction with the standard or compact wall
mount.
Items needed:
Indoor pendant mount kit or outdoor mount kit (standard with outdoor cameras).
Standard/compact wall mount package (DVTEL camera mounting option available
separately).
Pole thin/wide direct mount package (DVTEL camera mounting option available
separately).
Pole thin/wide direct mounting package contents:
Stainless steel straps x4
M8x16 screw x4
Spring washer 8 x4
Washer x4
Sponge x2
Tools required:
Stainless steel strap cutter
Phillips and flat-head screwdrivers
To install the standard/compact wall mount with pole thin/wide direct mount:
1. Fasten the pole thin/wide direct mount to a pole with the supplied stainless straps.
2. Thread the cables through the pole thin/wide direct mount.
3. Attach the standard/compact wall mount to the pole thin/wide direct mount using the
supplied screws and washers.
4. Thread the cables through the standard/compact wall mount with the cables coming out of
the pendant mount’s outlet. For outdoor cameras, attach the waterproof gasket to the
pendant mount.
5. After threading the cables, block the entry hole with the supplied sponge to prevent insects
from entering. See Standard or Compact Wall Mount, Step 3.
6. Thread the cables through the indoor or outdoor mount kit and attach the mount kit to the
standard/compact wall mount using the supplied screws and washers.
7. For outdoor cameras, adjust the waterproof gasket to the joint.
8. Connect the cables to the camera.
9. Secure the camera to the indoor or outdoor mount kit.
Installation
33
10. Ensure the camera is fixed completely, and that the thread holes on the camera’s fixing plate
and the mount kit are aligned.
11. Screw in the supplied screw and washer.
Figure 15: Pole Direct Mounting: Pole Thin/Wide Direct Mounting + Standard Wall Mount + Mount Kit
Pole Thin/Wide Box Mounting
The pole thin/wide box mount must be used in conjunction with the standard or compact wall
mount.
Items needed:
Indoor pendant mount kit or outdoor mount kit (standard with outdoor cameras)
Standard/compact wall mount package (DVTEL camera mounting option available
separately)
Pole thin/wide box mount package (DVTEL camera mounting option available
separately)
Pole thin/wide box mounting package contents:
Stainless steel straps x4
M8x16 screw x4
Spring washer 8 x4
Washer 8 x4
Sponge x2
Tools required:
Stainless steel strap cutter
Phillips and flat-head screw drivers
To install the standard/compact wall mount with pole thin/wide box mount:
1. Fasten the pole thin/wide box mount to a pole with the supplied stainless straps.
2. Thread the cables through the pole thin/wide box mount.
3. Attach the standard/compact wall mount to the pole thin/wide box mount using the supplied
screws and washers.
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4. Thread the cables through the standard/compact wall mount with the cables coming out of
the pendant mount’s outlet. For outdoor cameras, attach the waterproof gasket to the
pendant mount.
5. After threading the cables, block the entry hole with the supplied sponge to prevent insects
from entering. See Standard or Compact Wall Mount, Step 3.
6. Thread the cables through the indoor or outdoor mount kit and attach the mount kit to the
standard/compact wall mount using the supplied screws and washers.
7. For outdoor cameras, adjust the waterproof gasket to the joint.
8. Connect the cables to the camera.
9. Secure the camera to the indoor or outdoor mount kit.
10. Ensure the camera is fixed completely, and that the thread holes on the camera’s fixing plate
and the mount kit are aligned.
11. Screw in the supplied screw and washer.
Figure 16: Pole Box Mounting: Pole Thin/Wide Box + Standard Wall Mount + Hard Ceiling Mount
Using the DNA Utility to Search and Access the Camera
35
6 Using the DNA Utility to Search and Access the Camera
6.1 Introduction
The DVTEL Network Assistant (DNA) is a user-friendly utility that is designed to easily discover and
configure DVTEL edge devices on a network.
The DNA tool has a simple user interface and does not require any installation. The software is
provided as a single, standalone executable. It runs on any PC.
DNA provides a central location for listing all the DVTEL CM, CF and CP camera models accessible
over the network. Once listed, each camera can be right-clicked to access and change the network
settings.
If the network settings are changed for some reason, a new search will relist the units. The units may
then be configured via the web interface.
If DVTEL Latitude is being used, configure the unit with a static IP address rather than with DHCP.
This ensures that the IP address will not automatically change in the future and interfere with
configurations and communication.
The camera must be made accessible for the network’s addressing.
Note:
DNA is an enhanced software alternative to Device Search. Either of these programs
may be used.
To install DVTEL Web Player (DCViewer) software online:
Upon initial connection to the camera, a prompt to install the DVTEL Web Player (DCViewer)
appears. If the web browser does not allow DVTEL Web Player to install, check the Internet security
settings or ActiveX controls and plug-in settings to continue the process. See Internet Security
Settings.
Caution:
Users who have previously installed the DVTEL Web Player (DCViewer) on the PC
should delete the existing DCViewer from the PC before accessing the camera. For
information on how to uninstall and clear Temporary Internet Files, see Appendix A5:
Deleting the Existing DCViewer.
Follow the instructions below to start using the DNA application.
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6.2 Quick Start
1. Install and run the DNA application on a computer connected to the network. The
software is an .exe file supplied in a zip file together with an Online Help file (.chm).
2. Extract both files from the zip file, and place them together in a new directory. Both files
should have the same name, but different extensions (.exe and .chm).
3. Upon launching the tool, DNA automatically discovers all devices on the network. The
initial launch creates a default .ini file (dna.ini).
4. In the event that there are devices that are not authenticated, click Login and enter login
credentials for the devices.
5. If there are devices located on a separate VLAN, the devices must be added manually.
Click Add Device Manually from the Operational Toolbar and add the devices.
6.3 Main Screen
The DNA main screen contains four sections, as seen in the following figure:
Figure 17: DNA Main Screen
6.4 Navigation Bar
The callouts on the screen are explained below:
1. Navigation Bar: Located at the top of the screen. Includes tabs and dropdown menus to
perform actions.
2. Operational Toolbar: Located below the Navigation Bar. Used to refresh discovered
units, filter connected devices for easy operation, and to add a device manually.
3. Discover List: Occupies the center of the screen. Displays a list of discovered devices
with partial device information.
4. Status Bar: Located at the bottom of the screen. Displays current device status, including
scanning time, status, and the number of discovered units.
Using the DNA Utility to Search and Access the Camera
37
The Navigation Bar contains tabs for all the actions needed to configure and manage attached
devices. If no devices have been discovered, all the tabs are gray (disabled).
After a device has been discovered, the tabs for functions which it supports are enabled and colored,
as seen in the following Figure:
To define the device on which to perform an action, the user must select the device from the
Discover List. The user can select more than one device, in which case the action will be done on all
selected devices.
6.5 Context Menu
All functions on the Navigation Bar are also accessible from the context menu, which is available
when right-clicking on a device within the Discover List, as seen in the following figure:
Figure 18: Context Menu
Assign IP Tab
The Assign IP tab or context menu option is used to automatically assign the IP address of the
selected device(s). This function can be used for automatic batch network configuration.
The Assign IP tab or context menu option is used to automatically assign the IP address of the
selected device(s). This function can be used for automatic batch network configuration. The Assign
IP tab or context menu option is grayed if a device has not been selected.
Selecting this tab or option opens the Assign IP window, which displays a list of devices which need
to be updated, as shown in the illustration below. The Assign IP window is divided into two areas
See section 6.6 for more details.
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6.6 Configuring Communication Settings on the Quasar Camera
To configure communication settings on the camera:
1. Connect the camera to the network on the same VLAN/LAN as the workstation.
2. If the network supports the default, open DNA utility by running dna.exe which can be
found in the DNA Utility folder in the supplied CD, or click the DNA icon .
Note:
DNA is an alternative software to Device Search. Either of these programs may be
used.
3. In the DNA application, click the DNA button.
4. If the Windows Firewall is enabled, a security alert window pops up.
5. To continue, click Allow Access. Latitude users should consult the Latitude Installation
Instructions on disabling the Windows Firewall.
Figure 19: Windows Firewall Screen
6. Click Assign IP. All the discovered IP devices will be listed in the page, as shown in the figure
below. The camera’s default IP Address is automatically supplied by the DHCP server.
Figure 20: Discovered IP Devices
Using the DNA Utility to Search and Access the Camera
39
7. Right-click the camera whose network property is to be changed. From the menu that
opens, select Network Setup. The Network Setup dialog is displayed.
Figure 21: DNA Assign IP – Use DHCP Dialog Box
Tip:
Record the camera’s MAC address for future reference.
8. To access DNA, do one of the following:
a) For DHCP (not supported by Latitude):
i. Select Use DHCP. Do not use for Latitude.
ii. Click Update and wait for status.
b) For Static IP (recommended for Latitude users):
Figure 22: DNA Assign IP – Static IP Dialog Box
i. Do not select the Use DHCP checkbox. This is recommended for security
purposes and for and Latitude users. In the IP Address, Gateway, and Netmask,
enter the respective LAN/VLAN (optional DNS) values.
ii. Click Update and wait for OK status to be displayed.
9. Right-click and select Browse to directly access the camera via a web browser. The default
web browser opens and requests access to the camera IP address.
10. When the web browser contacts the camera IP, do the following:
a) Login using the default user name Admin and password 1234.
Note:
ID and password are case-sensitive.
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Note:
It is strongly advised that administrator’s password be altered for
security reasons.
b) If the Information Bar (just below the URL bar) prompts for permission to install
the ActiveX Control for displaying video in the browser (see the figure below), rightclick on the Information Bar. Select Install ActiveX Control to allow the installation.
Figure 23: Installing the ActiveX Control
If a security warning window prompt appears, click Install.
Figure 24: Security Window
Using the DNA Utility to Search and Access the Camera
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11. If the wizard appears for installing the component application DCViewer, follow the
instructions to complete the installation.
Note:
If the password is changed and DVTEL Latitude AdminCenter Discovery feature
is in use, deselect all other proprietary types. Select DVTEL HD Series so that
the new password can be configured in the Discovery tab settings.
Additionally, users can change the camera’s network property (either DHCP or Static IP) directly in
the device finding list. Refer to the following section for changing the camera’s network property.
6.7 Adjusting and Framing-Up the Camera View
After the camera is connected to the network and running, it is necessary to frame-up the scene and
adjust the camera settings to optimize the picture for the individual scenes. If Latitude is being used,
consider scheduling different settings for changing ambient conditions throughout the day, week,
month or seasons.
To adjust and frame-up the camera view:
1. In the DNA application, click DNA.
2. In the results, click to select the camera.
3. Right-click to open the shortcut menu, and select Browse, or enter the camera’s IP address in
your Internet browser’s URL address bar.
4. When the Internet browser connects to the camera and prompts for login, do the following:
Log in using the default user name Admin and password 1234. If the password has
previously been changed, use the new password.
Allow the ActiveX to download and choose to install the DVTEL Web Player
(DCViewer).
Tip:
To view greater image detail for more accurate high-definition focusing, on the
web interface Home page, click the Full Screen button and use the full screen
view to check the focus.
Note:
Best focusing results can be achieved when the lens iris is fully open (such as at
night in low light). This prevents loss of sharpness if light levels are reduced at
night.
5. During daylight hours, from the web interface’s Camera > Exposure screen, select Exposure
Setting > Auto Shutter.
6. Press <√> to confirm the new setting.
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7 Configuration and Operation
The Quasar CP series camera is provided with a browser-based configuration interface for video
playback and recording. In this chapter, information about main page introduction, system related
settings and camera settings are described in detail.
Additionally, if DVTEL Latitude is used, many of the configurations and features of DVTEL’s VMS
provide configuration and automation of the camera.
This section includes the following information:
Browser-Based Viewer Introduction
Home Page
System-Related Settings
Video and Audio Streaming Settings
PTZ Settings
Logout
7.1 Browser-Based Viewer Introduction
The figure below shows the Quasar camera’s browser-based user interface.
Figure 25: Quasar Browser-Based User Interface
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At the top of the Viewer Window is the Navigation Bar, which contains five main tabs:
Home, System, Streaming, PTZ, and Logout.
o Home Page
Users can monitor live video of the targeted area, adjust the display size including use
of the digital zoom feature, activate or de-activate the speaker (audio function), take
snapshots of the view area, stop/start video streaming, and record video in a
designated storage place. Further details are discussed in Home Page.
o System Settings
The administrator can set host name, system time, root password, network related
settings, etc. Further details are discussed in System-Related Settings.
o Streaming Settings
The administrator can modify video resolution and picture rotation and select audio
compression mode on this page. Further details are discussed in Video and Audio
Streaming Settings.
o PTZ Settings
Users can program Preset Points, Pattern Lines, Auto Pan Paths, Sequence Lines, Tilt
Angle and Privacy masks as well as adjust various camera parameters including Auto
Exposure (AE), White Balance (WB), Back Light Compensation (BLC), Sharpness,
Exposure Compensation, Flip, ICR Function, WDR Function, Auto Calibration, Noise
Reduction, and TV System. See PTZ Settings.
o Logout
Click on the tab to re-login the camera with another username and password. See
Logout.
The following items are displayed on the screen:
In the top right-hand corner of the Viewer window, the camera model number is displayed.
Below the camera model number is the Language bar. Supported languages include English,
German, French, Italian, Simplified Chinese, Traditional Chinese, Russian, and Korean.
In the center of the Viewer window is the Live View pane, which displays the image that the
camera is monitoring.
On the right side of the black bar at the top of the Live View pane is the Time Display.
Under the Live View pane is the Video Format selection, enabling H.264-1 or H.264-2 to be
selected.
Below the Video Format selection are the Function buttons, which are discussed in the
following section.
Under the Function buttons are the Video Compression details, including bit rate,
compression, and quality.
In the bottom right-hand corner of the Viewer window, the firmware version of the camera
is displayed.
Tip
Double-clicking on the video screen opens a pop-up window, which displays important
information relating to the format, video size, video and audio bit rates, etc.
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Figure 26: Info Pop-Up Screen
7.2 Home Page
Following is a description of the Quasar HD PTZ CP-3211 and CP-4221 camera.
7.2.1 CP-3211/CP-4221 Camera Home Page
All models in the CP-3211 and CP-4221 series include the following function buttons located on the
Home page, as shown in Figure 27 and Tables 7, 8 and 9.
Figure 27: Home Page Function Buttons
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Table 7: Home Page Function Buttons – No.1
Button
Description
Display Size Adjustment (x1/x½)
Full Screen Mode (with Digital Zoom Control)
Talk (on/off)
Speaker (on/off)
Snapshot
Video Streaming Stop/Restart (Pause) (stop/restart)
Recording (on/off)
Zoom Adjustment
Following is an explanation of the function buttons listed above:
o Display Size Adjustment (x1/x½)
The image display size can be adjusted to full-size or half-size.
o Full Screen Mode (with Digital Zoom Control)
Click this button to view the monitored image in full screen mode. Use the mouse to
control zoom effects in Full Screen mode: scroll the mouse wheel (for zoom in/out),
and drag the mouse into any direction. Double-click on the screen to exit Full Screen
mode and return to the Home page.
o Talk
The Talk button allows the local site to talk to the remote site. Click the button to
switch it on/off. This function is available only to a user who has been granted this
privilege by the Administrator. Refer to User in the Security section for further details.
o Speaker
Press the Speaker button to mute/activate the audio. This function is available only to
a user who has been granted this privilege by the Administrator. Refer to User in the
Security section for further details.
o Snapshot
Press this button to automatically save the JPEG snapshots in the specified location.
The default location to save snapshots is: C:\.To change the storage location, refer to
File Location.
o Video Streaming Stop/Restart
Press the Stop button to disable video streaming and to display the live video as black.
Press Restart to show the live video again.
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o Recording
Pressing the Recording button stores recordings from the Live View in the location
specified on the local hard drive, which can be configured in the File Location screen.
The default storage location for the web recording is: C:/. Refer to File Location for
details.
o Zoom Adjustment
Click the Wide/Tele buttons to control zoom out/in, or move the zoom adjustment
bar to the desired zoom ratio.
Table 8: Home Page Function Buttons – No.2
Button
Description
Auto Focus (Continuous AF)
Manual Focus
Near
Far
Following is an explanation of the function button listed above:
o Optical/Digital Zoom Control
In Normal View display mode, you can zoom in/out by moving the cursor to the Live
Video pane and scrolling the mouse wheel. Digital zoom is only available when the
function is activated and set up on the Camera-Misc1 screen under the PTZ tab. See
the Camera—Miscellaneous Settings Menu 1 section for details. When the camera
reaches the limit of its optical range, it automatically switches to digital zoom.
o Focus Adjustment
• Auto Focus (Continuous AF) – Click the auto button to enable AF mode. In this
mode, the camera automatically and continuously maintains focus regardless of
zoom or view changes. The Focus status is displayed above the Live View pane.
• Manual Focus – Click the manual button to adjust focus manually using the
Near/Far buttons. The focus status is displayed above the Live View pane.
Table 9: Home Page Function Buttons – No.3
Button
Description
PTZ Control Panel Button
Pan & Tilt Direction Control
Iris Control (Auto Iris/Iris+/Iris-)
Zoom (Zoom In/Zoom Out)
Focus (Auto Focus/Focus Near/Focus Far)
/ / /
Preset/Pattern/Sequence/PT Speed
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o Expand PTZ Control Panel
Use the PTZ control panel to quickly and easily control iris, angle, tilt, and zoom
settings for the Live View pane, and to run Presets, Pattern lines, and Sequence paths.
Click this button to expand the PTZ control panel:
The PT Speed setting controls the rate at which the pan and tilt changes. Set a
number between 1 and 10 as the PT Speed every time users pan or tilt the camera
via the Pan & Tilt Direction Control Panel.
To stop running a Pattern or Sequence path, move the cursor to the Live View pane
and move the camera in any direction.
Select a Preset/Pattern/Sequence line and start it by clicking the Run button
See PTZ Settings for detailed information about these functions.
o Live View Pane Pan/Tilt Control
Control pan/tilt by left-clicking the cursor in the Live View pane and dragging the
pointer in any direction. Placing the pointer close to the center of the image results in
a slow rate of change. Placing the pointer further from the center results in a more
rapid rate of change.
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7.3 System-Related Settings
The figure below shows all categories under the System tab. Each category in the sidebar is
explained in the following sections.
Note:
The System configuration page is accessible only by the Administrator.
Figure 28: System Screen
Related Links
System
Security
Network
DDNS
Mail
FTP
HTTP
Application
Motion Detection
Network Failure
Detection
Storage Management
Recording
Schedule
File Location
View Information
Factory Default
Software Version
Software Upgrade
Maintenance
7.3.1 System
Click the System tab in the sidebar. The System page is displayed in Figure 28: System Screen. It
includes the following details:
Host Name
The host name is for camera identification. If the alarm function is enabled and is set to send an
alarm message by Mail/FTP, the host name entered here is displayed in the alarm message. See
Application.
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Time Zone
Select the time zone from the drop-down menu.
Enable Daylight Saving Time
To enable DST, check the box and then specify time offset and DST duration. The format for time
offset is [hh:mm:ss]. For example, if the amount of time offset is one hour, enter 01:00:00 in the
field.
Time (Date) Format
Enables a choice of formats: either year, month and day (yyyy/mm/dd) or day, month and year
(dd/mm/yyyy).
Sync with Computer Time
Select this button to synchronize video date and time display with the PC.
Manual
The Administrator can set video date, time and day manually. Entry format should be identical with
that shown next to the Enter field.
Sync with NTP Server
Network Time Protocol (NTP) is an alternate way to synchronize the camera’s clock with an NTP
server. Specify the server to synchronize in the Enter field. Then select an update interval from the
drop-down menu. For further information about NTP, visit www.ntp.org.
7.3.2 Security
Clicking the Security tab in the System screen opens a drop-down menu with the tabs: User, HTTPS,
IP Filter and IEE 802.1X.
Figure 29: System Configuration – Security Screen
Related Links
User
HTTPS
IP Filter
IEEE 802.1X
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User
Click the User tab in the Security category on the sidebar to display user credentials.
Figure 30: System Configuration – User Screen
Admin Password
Change the administrator’s password by entering the new password in both text boxes. The input
characters/numbers are displayed as dots for security purposes. After clicking Save, the web
browser asks the Administrator for the new password (maximum 14 digits).
Note:
The following characters are valid: A-Z, a-z, 0-9,!#$%&’-.@^_~.
Add user
The user name and passwords are limited to 14 characters. There is a maximum of 20 user accounts.
To add a new user:
1. Type the new user name and password in the respective fields.
2. Select the appropriate check boxes to give the user Camera Control, Talk and Listen
permissions.
I/O access – Basic functions that enable you to view video when accessing to the
camera.
Camera control – Allows you to change camera parameters on the Camera tab.
Talk/Listen – Talk and Listen functions allow the user at the local site to
communicate with the administrator at the remote site.
3. Click Add.
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Manage User
To delete a user, pull down the user list and select the user name to delete. Click Delete to
remove it.
To edit a user, pull the user list down and select a user name. Click Edit to edit the user’s
password and privileges
Figure 31: Editing Password and Privileges
Note:
You must enter the user password and also select the authorized function(s). When
finished, click Save to modify the account authority.
Figure 32: Modifying Account Authority
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HTTPS
To use HTTPS on the camera, an HTTPS certificate must be installed. The HTTPS certificate can be
obtained either by creating and sending a certificate request to a Certificate Authority (CA) or by
creating a self-signed HTTPS certificate as described below.
Note:
The self-signed certificate does not provide the same level of security as a
CA-issued certificate.
HTTPS allows secure connections between the camera and web browser using Secure Socket Layer
(SSL) or Transport Layer Security (TLS) to protect camera settings and username/password info. A
self-signed certificate or a CA-signed certificate is required to implement HTTPS. Under the Security
category, click the HTTPS tab in the sidebar to display the following screen.
Figure 33: HTTPS Screen
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To create a self-signed certificate:
Before a CA-issued certificate is obtained, users can first create and install a self-signed certificate.
1. On the HTTPS page, click Create under Create self-signed certificate.
2. Provide the requested information to install a self-signed certificate for the camera. Refer to
Provide the Certificate Information in this section for details.
Figure 34: HTTPS Screen – Create Self-Signed Certificate
To create a certificate request:
1. Click Create Certificate Request to create and submit a certificate request in order to obtain a
signed certificate from a CA.
2. Provide the requested information in the Created Request field. Refer to Provide the
Certificate Information in this section for details.
3. When the request is complete, the subject of the Created Request is shown in the field. Click
Properties below the Subject field, copy the PEM-formatted request and send it to your CA.
Figure 35: HTTPS Screen – Install Signed Certificate
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4. When the signed certificate is returned from the CA, install it by uploading the signed
certificate as seen below.
Figure 36: HTTPS Screen – Upload Signed Certificate
To provide the certificate information:
To create a self-signed HTTPS certificate or a Certificate Request to CA, enter the information in the
Create a Self-signed Certificate screen. A definition of each of the requested fields follows.
Figure 37: Example of Self-Signed Certificate
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Figure 38: Self-Signed Certificate – Details
5. Provide the requested information to install a self-signed certificate for the camera.
Country – Enter a two-letter combination code to indicate the specific country in which
the certificate will be used. For instance, type “US” to indicate United States.
State or province – Enter the local administrative region.
Locality – Enter other geographical information.
Organization – Enter the name of the organization to which the entity identified in
Common Name belongs.
Organizational Unit – Enter the name of the organizational unit to which the entity
identified in the Common Name field belongs.
Common Name – Indicate the name of the person or other entity that the certificate
identifies (often used to identify the website).
Valid days (self-signed certificate only) – Enter the period in days (1 ~ 9999) to indicate
the valid period of certificate.
6. Click OK to save the certificate information after completion.
Note:
The self-signed certificate does not provide the same high level of security as a
Certificate Authorized (CA)-issued certificate.
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IP Filter
The IP filter restricts access to the camera by denying/allowing specific IP addresses. Click the IP
filter tab under the category Security in the sidebar to display the following page.
Figure 39: IP Filter Screen
Enable IP Filter
1. Check the box to enable the IP Filter function. Once enabled, the listed IP addresses (IPv4) are
allowed/denied access to the camera.
2. Select Allow or Deny from the drop-down menu.
3. Click Apply to determine the IP Filter behavior.
Add/Delete IP Address
1. Enter the IP address in the Filtered IP Addresses text box.
2. Click Add to add a new filtered address. The Filtered IP Addresses box shows the currently
configured IP addresses. Up to 256 IP address entries may be specified.
3. To remove an IP address from the list, select the IP address and then click Delete.
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IEEE 802.1X
The camera is allowed to access a network protected by 802.1X/EAPOL (Extensible Authentication
Protocol over LAN). Users must contact the network administrator to obtain certificates, user IDs,
and passwords.
Figure 40: Enabling the IEEE 802.1X Protocol
CA Certificate
The CA certificate is created by the Certificate Authority for the purpose of validating itself. Upload
the certificate to check the server’s identity.
Client Certificate/Private Key
Upload the Client Certificate and Private Key to authenticate the camera.
Settings
Identity – Enter the user identity associated with the certificate. Up to 16 characters can be
used.
Private Key Password – Enter the password associated with the user identity. Up to 16
characters can be used.
Enable IEEE 802.1X
Check the box to enable IEEE 802.1X. Click Save to save the IEEE 802.1X/EAPTLS setting.
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7.3.3 Network
From the System screen, click the Network tab. A drop-down menu appears with tabs including
Basic, QoS , SNMP, and UPnP.
Figure 41: Network Screen
Related Links
Basic
QoS (Quality of Service)
SNMP Settings
UPnP
Basic
You can connect to the camera with either fixed or dynamic (DHCP) IP address. The camera also
provides PPPoE (Point-to-Point Protocol over Ethernet) support for users who connect to the
network via PPPoE.
General
Select one of the following options in the General area for configuring network settings:
Get IP address automatically (DHCP)
If you select Get IP address automatically, you can use the DNA utility, which is provided in the
supplied CD, to obtain the IP address. See Using the DNA Utility to Search and Access the Camera.
Note:
For future reference, record the camera’s MAC address, which is found on the camera
label.
Use fixed IP address
The camera’s default setting is Use fixed IP address. Refer to Accessing Camera for login with the
default IP address. You may use DNA or enter the IP address in your browser’s URL address bar.
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To set up a new static IP address:
1. Select the Use fixed IP address option.
2. Enter the following information:
o IP address – The IP address is necessary for network identification.
o Subnet mask – Used to determine if the destination is in the same subnet. The default
value is 255.255.255.0.
o Default gateway – Used to forward frames to destinations in a different subnet. An
invalid gateway setting causes transmission to destinations in other subnets to fail.
o Primary DNS – The primary domain name server that translates host names into IP
addresses.
o Secondary DNS – A secondary domain name server that backs up the primary DNS.
o Use PPPoE – PPPoE users should enter their PPPoE user name and password into the
respective fields.
3. Click Save to confirm the settings.
Advanced
Enter the following advanced parameters in the Advanced section of the screen:
Web Server port – The default web server port is 80. Once the port is changed, the user must
be notified the change for the connection to be successful. For instance, when the
Administrator changes the HTTP port of the camera whose IP address is 192.168.0.100 from
80 to 8080, the user must type in the web browser http://192.168.0.100:8080 instead of
http://192.168.0.100.
RTSP port – The default setting of the RTSP port is 554. The range is from 1024 to 65535.
MJPEG over HTTP port – The default setting of MJPEG over HTTP port is 8008. The range is
from1024 to 65535.
Note:
MJPEG is not supported by Latitude.
HTTPS port – The default setting of HTTPS port is 443. The range is from 1024 to 65535.
MTU – The default setting of the MTU (Maximum Transmission Unit) is the greatest amount
of data that can be transferred in one physical frame on the network. For Ethernet, the
MTU is 1500 bytes. For PPPoE, the MTU is 1492. The range is from 700 to 1500 bytes.
Note:
Be sure to assign a different port number for each separate service mentioned above.
Click Save to save the settings.
IPv6 Address Configuration
With IPv6 support, you can use the corresponding IPv6 address for browsing. Check Enable IPv6 to
enable this option. Click Save to save the settings.
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QoS (Quality of Service)
QoS provides differentiated service levels for different types of traffic packets and guarantees
delivery of priority services during periods of network congestion. Adapting the Differentiated
Services (DiffServ) model, traffic flows are classified and marked with DSCP (DiffServ Code point)
values, and as a result receive the corresponding forwarding treatment from DiffServ-capable
routers.
Figure 42: Network QoS Screen – DSCP Settings
DSCP Settings
The DSCP value range is from 0 to 63. The default DSCP value is 0 (DSCP disabled). The camera uses
the following QoS classes: Video, Audio, and Management.
Video DSCP – This class consists of applications such as MJPEG over HTTP, RTP/RTSP and
RTSP/HTTP.
Note:
MJPEG is not supported by Latitude.
Audio DSCP – The CP-3211/4221 cameras support audio.
Management DSCP – This class consists of HTTP traffic (web browsing).
Click Save when complete.
Note:
To enable this function, make sure the switches/routers in the network support QoS.
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SNMP Settings
Simple Network Management Protocol (SNMP) enables the camera to be monitored and managed
remotely by the network management system.
Figure 43: SNMP Settings Screen
SNMP v1/v2
Enable SNMP v1 or Enable SNMP v2 – Select the version of SNMP (v1 or v2) to use by
checking the relevant box.
Read Community – Specify the community name that has read-only access to all supported
SNMP objects. The default value is public.
Write Community – Specify the community name that has read/write access to all supported
SNMP objects (except read-only objects). The default value is private.
SNMP v3
SNMP v3 provides important security features including:
Confidentiality – Encryption of packets to prevent snooping by an unauthorized source.
Integrity – Message integrity to ensure that a packet has not been tampered with in
transit including an optional packet replay protection mechanism.
Authentication – To verify that the message is from a valid source.
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To enable the SNMP v3 protocol, enter the appropriate data and passwords requested:
Enable SNMP v3 – Select the checkbox.
Security Name – See note below.
Authentication Type – Select MD5 or SHA from the drop-down menu. See note below.
Authentication Password – See note below.
Encryption Type – either DES or AES. See note below.
Encryption Password – See note below.
Note:
You may have to consult with your System Administrator to activate this function.
Traps for SNMP v1/v2/v3
Traps are used by the camera to send messages to a management system for important events or
status changes.
Enable traps – Check this box to activate trap reporting.
o Trap address – Enter the IP address of the management server.
o Trap community – Enter the community to use when sending a trap message to the
management system. The default value is public.
Trap Option
o Warm start – A warm start SNMP trap signifies that the SNMP device, such as the
camera, performs a software reload.
Click Save when complete.
UPnP
The UPnP Setting page enables the Universal Plug-and-Play protocol on your network devices.
Figure 44: Network Screen – UPnP Settings
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UPnP Settings
Enable UPnP – If UPnP is enabled and a camera is discovered on the LAN, the icon of the
connected camera appears in My Network Places, allowing direct access, as seen below.
Figure 45: Direct Access to Camera with UPnP Enabled
Note:
enable this function, make sure the UPnP component is installed on your To
and Windows 8 for the Windows 7 Install UPnP Components computer. Refer to
procedure.
Enable UPnP port forwarding – When UPnP port forwarding is enabled, the camera is
allowed to open the web server port on the router automatically.
Note:
To enable this function, make sure that your router supports UPnP and that it is
activated.
Friendly name – Set the name for the camera for identification.
Click Save to save the settings.
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7.3.4 DDNS
Dynamic Domain Name System (DDNS) allows a host name to be constantly synchronized with a
dynamic IP address. This permits those using a dynamic IP address to be accessed by a static domain
name.
Figure 46: DDNS Screen
Enable DDNS
Check this box to enable DDNS.
Provider – Select a DDNS host provider name from the drop-down menu.
Host name – Enter the registered domain name in the field.
Username/E-mail – Enter the username or e-mail address required by the DDNS provider for
authentication.
Password/Key – Enter the password or key required by the DDNS provider for
authentication.
Click Save to save the setting.
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7.3.5 Mail
The Administrator can send an e-mail via Simple Mail Transfer Protocol (SMTP) when an alarm is
triggered SMTP is a protocol for sending e-mail messages between servers. SMTP is a relatively
simple, text-based protocol, where one or more recipients of a message are specified and the
message text is transferred.
Two SMTP server accounts can be configured. Settings include SMTP Server, account name,
password, and e-mail address settings. Enter the details in the appropriate fields. For SMTP server
details, contact your network service provider. Click Save when finished. The following screen shows
the SMTP configuration.
Figure 47: Mail Screen – SMTP
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7.3.6 FTP
The Administrator can send an alarm message to one or two File Transfer Protocol (FTP) sites when
motion is detected. Settings include first and second server, server port, user name, password, and
remote folder. Enter the details in the appropriate fields. Click Save when finished. The following
screen shows the FTP settings.
Figure 48: FTP Screen
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7.3.7 HTTP
An HTTP notification server detects notification messages of triggered events sent from cameras.
Two notification server accounts (Alarm Triggered and Motion Detection) can be set up and sent to
the specified HTTP servers. Enter the HTTP details, including server, user name, and password, in the
appropriate fields. Click Save when finished. The settings are displayed in the HTTP screen below.
Figure 49: HTTP Screen
Refer to Send HTTP notification and Motion Detection for HTTP notification settings in the
Application section below.
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7.3.8 Application
The Application screen enables control over the input and output alarms. If, for example, an event is
recognized by the system, an input or output alarm and message is generated.
Figure 50: Application Screen
The alarm input and output connectors are shown in the table below.
Table 10: Input/Output Alarm connections
Pin
Definition
Alarm Connector
1
ALARM_OUT_NO_1
2
ALARM_OUT_NC_1
3
ALARM_OUT_COM_1
4
GND 5 ALARM_OUT_NO_2
6
ALARM_OUT_NC_2
7
ALARM_OUT_COM_2
8
GND 9 ALARM_IN_4
10
ALARM_IN_3
11
ALARM_IN_2
12
ALARM_IN_1
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To configure an alarm:
1. From the Alarm pin selection list, select an alarm.
2. Click Edit.
Figure 51: Application Screen – Alarm Pin Selection
3. Configure the alarm according to the functions described below.
Alarm Switch
The Administrator can enable or disable the alarm function (Off/On) or select a schedule.
To select a schedule:
1. Select By schedule. The message Please Select is displayed.
Figure 52: Application Screen – By Schedule
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71
2. Click Please Select. A drop-down menu opens.
3. From the drop-down menu, select a schedule from 1 to 10. The selected schedules are
displayed in a horizontal field above the drop-down menu.
Figure 53: Application Screen – Drop-Down Menu Schedule Selection
Alarm Type
Select an alarm type (Normal close or Normal open) that corresponds to the alarm application.
Alarm Output
Define the normal alarm output signal as Normal Close or Normal Open, according to the current
alarm application.
Note:
In the Application option, the Schedule function is activated from the Alarm Switch
(see figures below). See Schedule.
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Triggered Action
The Administrator can specify various alarm actions to be taken when an alarm is triggered. The
options are listed below.
Enable Alarm Output 1/Enable Alarm Output 2 – Select these boxes to enable alarm relay
outputs.
Record stream to sd card – Select this box in order to save the alarm-triggered recording into
a microSD/SDHC card. Enter the number of seconds for the pre-trigger buffer. Select the first
radial button to upload for a specified length of time and enter the number of seconds.
Alternatively, select the second radial button to upload during the active trigger.
Figure 54: Application – Record Stream to SD Card
Note:
Make sure the local recording (with a microSD/SDHC card) is activated so that
this function can be implemented. See Recording for further details.
Send Alarm Message by FTP/E-Mail – The Administrator can select whether to send an alarm
message by FTP and/or e-mail when tampering is detected.
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Upload Image by FTP – Selecting this option enables you to assign an FTP site and configure
various parameters, as seen below.
Figure 55: Application – Upload Image by FTP
When tampering is detected, event images will be uploaded to the designated FTP site.
Specify the FTP address to use from the drop-down menu. Select the number of frames for
the pre-trigger and post-trigger buffers from the drop-down menu of 1-20 frames.
Check the box for Continue image upload if you wish to use this option. To specify the length
of time for the upload, click on this radial button and enter the number of seconds. To
upload during the active trigger, click on this radial button. Finally, select the number of
frames per second from the drop-down menu next to Image Frequency.
Upload Image by E-Mail – Selecting this option enables you to assign an e-mail address and
configure various parameters, as shown below.
Figure 56: Application – Upload Image by E-Mail
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When tampering is detected, event images will be sent to the designated e-mail address.
Specify two e-mail addresses to use from the drop-down menu. Select the number of frames
for the pre-trigger and post-trigger buffers from the drop-down menu of 1-20 frames.
Check the box for Continue image upload if you wish to use this option. To specify the length
of time for the upload, click on this radial button and enter the number of seconds. To
upload during the active trigger, click on this radial button. Finally, select the number of
frames per second from the drop-down menu next to Image Frequency.
Note:
Make sure SMTP or FTP configuration has been completed. See Mail and FTP
for further details.
o PTZ Function – Check this box to specify the parameters which can be activated from
this screen. From the drop-down menu, select the Preset, Sequence, Auto pan or
Pattern.
From the Function Line text box, enter one of the actions that is displayed in the
Preset Position screen, Sequence set screen, Pattern screen or Auto Pan screen.
Figure 57: Application – PTZ Parameters
o Preset – A Preset position is a predefined camera view that is composed of the
camera's pan, tilt, zoom, and focus settings. Each preset position is numbered and
enables an operator to quickly jump to that specific position in a live view. The camera
also can be programmed to go to a specified preset position in a certain order and
time interval.
Upon selecting Preset, the following option is displayed:
Dwell time – The dwell time is the duration time that the camera remains at a
Preset point. The camera goes to the next Preset point when the dwell time
expires.
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o Sequence – A sequence executes pre-positioning of the pan, tilt, zoom and focus
functions in a pre-defined order. At least two preset positions must be defined: one is
the starting position and one is the ending position. If a camera is offline, the tour
skips that camera and the next online camera in the sequence displays live video.
o Autopan – An Auto pan is a scan of an area horizontally from left to right or right to
left at a user-defined speed.
o Pattern – A Pattern is a stored route defined through manual adjustment of pan, tilt,
and zoom.
Send HTTP notification – Check this box to specify the destination HTTP address and
parameters for event notifications by the triggered alarm. When an alarm is triggered, the
notification will be sent to one of two specified HTTP servers. See figure below.
Figure 58: Application – Send HTTP Notification
File Name
File Name – Enter a file name in the field, for example image.jpg. The uploaded image’s file
name format is set in this section. Select one that meets your requirements.
o Add date/time suffix
File name: imageYYMMDD_HHNNSS_XX.jpg
Y: Year, M: Month, D: Day
H: Hour, N: Minute, S: Second
X: Sequence Number
o Add sequence number suffix (no maximum value)
File name: imageXXXXXXX.jpg
X: Sequence Number
o Add sequence number suffix (limited value)
File Name: imageXX.jpg
X: Sequence Number
The file name suffix ends at the number being set. For example, if the setting is up to
“10,” the file name will start from 00, end at 10, and then start over again.
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o Overwrite
The original image in the FTP site will be overwritten by the new uploaded file with a
static filename.
After entering all the settings, click Save.
7.3.9 Motion Detection
The motion detection function detects suspicious motion and triggers alarms when motion volume
in the detected area reaches/exceeds the determined sensitivity threshold value.
Figure 59: Motion Detection Screen
Within the Live View pane on the Motion Detection screen, there is a frame (Motion Detection
window) which is used for defining the motion detection area. To change the size of the Motion
Detection window, move the mouse cursor to the edge of the frame and drag it outward/inward.
Moving the mouse to the center of the frame shifts the frame to the intended location.
Motion Detection Activation
It is possible to define up to four motion detection zones within the Motion Detection window by
selecting a number from the drop-down menu.
The motion detection function may be turned on or off in the Motion Detection section of the
screen. The default setting is Off. Alternatively, you may select By schedule to set a schedule.
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To select a schedule:
1. Select By schedule. The message Please Select is displayed.
2. Click Please select. A drop-down menu opens.
3. From the drop-down menu, select a schedule from 1 to 10. The selected schedules are
displayed in a horizontal field above the drop-down menu.
Figure 60: Motion Detection Screen – with Schedule Drop-Down Menu
For instructions how to set a schedule for network failure detection, refer to Schedule.
Motion Detection Windows
Up to 10 Motion Detection windows can be set. Press the add button under the Live View pane to
add a Motion Detection window. To cancel a Motion Detection window, move the mouse cursor to
the selected window and click delete.
If the motion detection function is activated, the following Motion pop-up window appears.
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When motion is detected, the signals are displayed in the Motion window shown below.
Detailed settings for motion detection are as follows:
Sampling pixel interval [1-10] – Select a number from 1-10. The default value is 1. If the
value is set as 3, within the detection region, the system will take one sampling pixel for
every 3 pixels by each row and each column (see the figure below).
Detection level [1-100] – Select a number from 1-100. The default level is 40. This sets
detection level for each sampling pixel; the smaller the value, the more sensitive it is.
Sensitivity level [1-100] – Select a number from 1-100. The default level is 80, which means if
20% or more sampling pixels are detected differently, the system will detect motion. The
bigger the value, the more sensitive it is. When the value is bigger, the red horizontal line in
the motion indication window will be lowered accordingly.
Time interval (sec) [0-7200] – Select a number from 0-7200 (seconds). The default interval is
10. The value is the interval between each detected motion.
Triggered Action
The Administrator can specify alarm actions to be taken when motion is detected. See Figure 59:
Motion Detection Screen. The options are listed as follows:
Enable alarm output – Check this box and select the predefined type of alarm output (low or
high) to enable alarm relay when tampering is detected.
Record stream to sd card – Select this box to store the motion detection alarm recording in a
microSD/SDHC card when tampering is detected. Enter the number of seconds for the pretrigger buffer. Select the first radial button to upload for a specified length of time and enter
the number of seconds. Alternatively, select the second radial button to upload during the
active trigger. See figure below.
Figure 61: Record Stream to SD Card Option
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Note:
Make sure the local recording (with Micro SD/SDHC card) is activated so that
this function can be implemented. See Recording for further details.
Send Message by FTP/E-Mail – Select whether to send an alarm message by FTP and/or
e-mail when motion is detected.
Upload Image by FTP – Select this box in order to upload an image to a designated FTP site
when motion is detected according to various parameters, as seen the figure below. Specify
the FTP address to use from the drop-down menu. Select the number of frames for the pretrigger and post-trigger buffers from the drop-down menu of 1-20 frames.
Figure 62: Upload Image by FTP Option
Check the box for Continue image upload if you wish to use this option. To specify the length
of time for the upload, click on this radial button and enter the number of seconds. To
upload during the active trigger, click on this radial button. Finally, select the number of
frames per second from the drop-down menu next to Image Frequency.
Upload Image by E-Mail – Select this box in order to assign an e-mail address and configure
various parameters, as seen in the figure below. When motion is detected, event images are
sent to one of two designated e-mail addresses. Select the number of frames for the pretrigger and post-trigger buffers from the drop-down menu of 1-20 frames.
Figure 63: Upload Image by E-Mail Option
Check the box for Continue image upload to use this option. To specify the length of time for
the upload, click on this radial button and enter the number of seconds. To upload during
the active trigger, click on this radial button. Finally, select the number of frames per second
from the drop-down menu next to Image Frequency.
Note:
Make sure that SMTP or FTP configuration has been completed. See Mail and
FTP for further details.
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Send HTTP notification – Check this box to send a notification by HTTP. Select the destination
HTTP address from the drop-down menu and specify the parameters for event notifications
by motion detection triggered. When an alarm is triggered, the notification will be sent to
one of two specified HTTP servers. See figure below.
Figure 64: Send HTTP Notification Option
Note:
Make sure that local recording (with a microSD/SDHC card) is activated so that
this function can be implemented. See Recording for further details.
File Name
The uploaded image’s filename format is set in this section. Select one that meets your
requirements.
Save
Click the Save button to save the motion detection settings.
7.3.10 Network Failure Detection
The network failure detection function allows the IP camera to periodically ping another IP device
within the network to detect a network failure, for example, if a video server is disconnected. By
implementing local recording (through a microSD/SDHC card) if a network failure occurs, the camera
can operate as a backup recording device for the surveillance system.
Figure 65: Network Failure Detection Screen
Detection Switch
The Administrator can enable or disable the detection function by selecting On or Off, or select By
schedule to set a schedule.
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To select a schedule:
1. Select By schedule. The message Please Select is displayed.
2. Click Please select. A drop-down menu opens.
3. From the drop-down menu, select a schedule from 1 to 10. The selected schedules are
displayed in a horizontal field above the drop-down menu.
For instructions how to set a schedule for network failure detection, refer to Schedule.
Detection Type
In the text box, enter the IP address to ping and the time interval in minutes between pings.
Triggered Action
The Administrator can specify various alarm actions to be taken when an alarm is triggered. The
options are listed below.
Enable alarm output 1/Enable alarm output 2 – Select these boxes to enable alarm relay
outputs.
Record stream to sd card – Select this box in order to save the alarm-triggered recording into
a microSD/SDHC card. Enter the number of seconds for the pre-trigger buffer. Select the first
radial button to upload for a specified length of time and enter the number of seconds.
Alternatively, select the second radial button to upload during the active trigger.
Figure 66: Network Failure Detection Screen – Triggered Action
Note:
Make sure the local recording (with microSD/SDHC card) is activated so that this
function can be implemented. See Recording for further details.
Send Message by FTP/E-Mail – Select whether to send an alarm message by FTP and/or
e-mail when motion is detected.
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Save
Click Save to save the network failure detection settings.
7.3.11 Storage Management
You can locally record up to 32GB on a microSD/SDHC card. The Storage Management page shows
the capacity information of the card and a recording list of all the recording files saved on the
memory card. You can also format the card and implement automatic recording cleanup on this
page. To implement microSD/SDHC card recording, see Recording.
Note:
Format the microSD/SDHC card when using it for the first time. Formatting is also
required when a memory card has been used on one camera and is then
transferred to a camera that uses a different software platform.
Figure 67: Storage Management Screen
Device information
Upon inserting the microSD/SDHC card, card information, such as the memory capacity and status, is
displayed.
Device setting
Click Format to format the memory card.
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Disk cleanup setting
Enable automatic recording cleanup by selecting Enable automatic disk cleanup. From the pull-down
menu, specify the minimum length of time over which to remove recordings. For example, remove
recordings over 10 days old. Enter the percent of disk capacity used in order to remove the oldest
recordings. Click Save when finished.
Recording List
Each video file on the microSD/SDHC card is listed in the Recording list below. The maximum file size
is 60 MB per file. See Recording for further details.
When the recording mode is set as Always (consecutive recording) and the microSD/SDHC card
recording is enabled by events triggered, the system immediately saves a recorded event on the
memory card once an event occurs. Then the camera will return to the regular recording mode after
events recording.
Figure 68: Video File Recording List
Remove – To remove a file, first select the file and then click Remove.
Sort – Click Sort to list the files in the Recording list in order of name and date.
Note:
The capital letters: R, N, A, (A0), M, (M0) followed by an underscore, appear at
the beginning of the file name. They denote the type of recording.
R - Regular (always or schedule)
N - Network failure
M - Motion, (M0 refers to the first motion window trigger)
A - Alarm (A0 refers to the first alarm trigger input).
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Download – To open/download a video clip, first select the file and then click download. The
selected file window pops up as shown below. Click on the AVI file to play the video in the
player or download it to a specified location.
Figure 69: Selected File Window
7.3.12 Recording
In the Recording screen, specify the recording schedule. Select one of three options:
Disable – Disable this function
Always – Always use this function
Only during time frame – Records only during a specified time frame
Figure 70: Recording Screen
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Activating microSD/SDHC card recording
Two types of schedule mode are available: Always and Time Frame setting. You can setup the time
frame to fit the recording schedule by selecting the day(s), start time and duration for recording.
Choosing Always activates the microSD/SDHC card recording all the time. Click Save to confirm the
schedule mode.
Terminating microSD/SDHC card recording
Select Disable to terminate the recording function.
Note:
This option works only if the microSD/SDHC card is installed in the camera.
7.3.13 Schedule
The Schedule screen is used by the network failure detection, tampering and motion detection
functions. To access the schedule function, open the Main window, select the System tab, and click
on the Schedule tab. The functions in this tab allow administrators to create customized schedules
for the camera using this option. If a schedule exists, the administrator can apply that schedule to
this camera using the available dropdown. See figure below.
Figure 71: Schedule Screen
Note:
This application is not the same as the Recording Schedule function.
To create a new schedule or edit an existing schedule:
1. Click on the appropriate checkboxes relating to the days of the week (Sun, Mon, Tue, Wed,
Thu, Fri and Sat) to create a schedule. Tuesday (Tue) is checked in the example.
2. Set Start time (for example, 09:00) and Duration (for example, 4:00 hours).
3. Click Save to apply the newly created schedule to the camera.
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