Quantum VLS DLT User Manual

INSTALLATION
VIRTUALLIBRARYSYSTE
M
AND
OPERATING GUIDE
Advanced Digital Information Corporation
Copyright Notice
© Copyright ADIC 1993
The information contained in this document is subject to change without notice.
This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced or translated to another language without the prior written consent of ADIC.
ADIC shall not be liable for errors contained herein or for incidental or consequential damages (including lost profits) in connection with the furnishing, performance or use of this material whether based on warranty, contract, or other legal theory.
Printed in the U.S.A.
March 1997
Document Number 62-0100-01 Rev D
Advanced Digital Information Corporation
(206) 881-8004
Customer Assistance: (206) 883-HELP
BBS: (206) 883-3211
Internet: http://www.adic.com
Shipping Address: 10201 Willows Road
Redmond, WA 98052
Mailing Address: P.O. Box 97057
Redmond, WA 98073-9757
21-23 Avenue Saint Fiacre,
Saint Germaiin-en-Laye,
33 1 3087 5300
Fax: 33 1 3087 5301
ADIC and ADIC Europe are trademarks of Advanced Digital Information Corporation.
ii
ADIC Europe
78100 France
Copyright Notice (Europe)
© Copyright 1995 ADIC Europe
All rights reserved. No part of this document may be copied or reproduced in any form or by any means, without prior written permission of ADIC Europe, Z.A. du Bel-Air, 21 avenue Saint-Fiacre, 78100 - Saint-Germain en Laye, France.
ADIC Europe assumes no responsibility for any errors that may appear in this document, and retains the right to make changes to these specifications and descriptions at any time, without notice.
This publication may describe designs for which patents are pending, or have been granted. By publishing this information, ADIC Europe conveys no license under any patent or any other right.
ADIC Europe makes no representation or warranty with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Further, ADIC Europe reserves the right to revise or change this publication without obligation on the part of ADIC Europe to notify any person or organization of such revision of change.
Every effort has been made to acknowledge trademarks and their owners. Trademarked names are used solely for identification or exemplary purposes, any omissions are made unintentionally.
ADIC Europe is a trademark of ADIC
iii
EMI/RFI Compliance
United States – FCC
WARNING: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception (which can be determined by turning the equipment off and on) the user is encouraged to try to correct the interference by one or more of the following measures:
Re-orient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
You may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock No. 004­000-00354-04.
Canada – Department of Communications
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled "Digital Apparatus", ICES-003 of the Department of Communications.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Class B prescriptes dans la norme sur le matériel brouilleur: "Appareils Numériques", NMB-003 édictée par le ministre des Communications.
Shielded Cables
Shielded data cables are required in order to meet EMI/RFI limit specifications. The ADIC data cable meets this requirement. If you need a replacement cable, be sure to use an ADIC­approved shielded cable (to assure acceptability to EMI/RFI requirements).
Two or more VLS units cabled to each other on the same SCSI channel must have a ferrite bead clamped on the interface cable between the units. The ferrite bead is required to satisfy the EMI/RFI limit specifications. See Appendix A for instructions on installing the ferrite bead.
iv
Declaration of Conformity
according to EN 45014
Manufacturer’s Name:
Manufacturer’s Address:
Type of equipment:
Model No.:
Year of Manufacture:
conforms to the following international specifications, as required by 89/336/EEC & 92/31/EEC:
EMI: EMC: Safety:
Advanced Digital Information Corporation
11431 Willows Road NE 21-23 Av. Saint-Fiacre Redmond, WA 98052 USA
Virtual Library System
VLS DLT 400, VLS DLT 700
1998
F-78100 Saint-Germain-en-Laye France
EN 50081-1, EN-55022 Class B EN 50082-1, IEC 801-2, IEC 801-3, IEC 801-4 EN 60950
Redmond, Washington USA 31-July-1998 On File
Location Date
Signature Name: Harvey Scott Title: Mgr, Product Engineering
v
Blank Page
vi
Table of Contents
Copyright Notice.......................................................................................................................ii
Copyright Notice (Europe).......................................................................................................iii
EMI/RFI Compliance................................................................................................................iv
Quickstart..................................................................................................................................ix
Chapter 1 Getting Started.......................................................................................................... 1
Introduction ........................................................................................................................ 2
Requirements...................................................................................................................... 2
Unpacking and Inspecting .................................................................................................. 3
Equipment Description....................................................................................................... 4
The VLS Unit............................................................................................................... 4
Drives........................................................................................................................... 4
Magazine...................................................................................................................... 5
DLT Media......................................................................................................................... 6
Cleaning Tape.............................................................................................................. 8
System Software................................................................................................................. 8
Preparing the Host Computer System ................................................................................ 9
Power Off the Computer.............................................................................................. 9
Confirm and/or Install the SCSI Host Interface........................................................... 9
Chapter 2 Connecting the VLS............................................................................................... 11
Connecting the Interface Cables....................................................................................... 12
Connecting More than One VLS...................................................................................... 13
Powering on the System ................................................................................................... 14
Installing the Backup Software......................................................................................... 15
Chapter 3 Equipment Description........................................................................................... 17
Front Panel Switches and Indicators ................................................................................ 18
Rear Panel Switches and Connectors............................................................................... 20
Menu Items....................................................................................................................... 21
Configuration Menu................................................................................................... 23
Diagnostics Menu ...................................................................................................... 27
Write EEPROM Mode............................................................................................... 28
Chapter 4 Operation and Maintenance ................................................................................... 29
Inserting the Data Cartridges into the Magazine.............................................................. 30
Inserting the Magazine into the VLS................................................................................ 31
Loading the Magazine...................................................................................................... 33
Attempting to Load the Magazine with a Cartridge Already in Drive............................. 34
Manually Removing a Cartridge Loaded in the Drive............................................... 35
Removing a Cartridge Loaded in the Drive Using the Diagnostics Menu................. 35
Removing the Magazine from the VLS............................................................................37
Removing the Magazine while a Cartridge is in the Drive........................................38
Loading an Individual Cartridge.......................................................................................38
Manually Loading a Cartridge ................................................................................... 39
Semi-automatically Loading a Cartridge....................................................................39
Unloading an Individual Cartridge ................................................................................... 41
Semi-automatically Unloading a Cartridge................................................................ 41
Removing a Cartridge from the Magazine........................................................................ 42
Storing the Magazine........................................................................................................ 43
Cleaning the Drive Head................................................................................................... 43
Cleaning Tape ............................................................................................................43
Head Cleaning Procedure...........................................................................................45
Cleaning the Enclosure.....................................................................................................49
Chapter 5 Troubleshooting and Diagnostics...........................................................................51
Installation Problems ........................................................................................................ 52
Library and Drive Operational Problems..........................................................................53
Library Error Messages .................................................................................................... 54
Drive Status and Warning Signals.................................................................................... 55
Use Cleaning Tape Drive LED......................................................................................... 57
Causes of the Use Cleaning Tape LED...................................................................... 58
Environmental Considerations.......................................................................................... 60
When You Call ADIC Customer Assistance.................................................................... 60
Return for Repair RMA (Return Merchandise Authorization) ........................................62
Appendix A Installing the Ferrite Bead .................................................................................. 65
Appendix B Diagnostics Menu ............................................................................................... 67
Appendix C Downloading New Firmware..............................................................................75
Appendix D Glossary..............................................................................................................77
Appendix E Specifications...................................................................................................... 81
Index........................................................................................................................................ 85
viii Table of Contents
QUICKSTART
p provides a quick start guide for experts who
are familiar with installing computer hardware and software.
p Confirm that power is off and that you have a SCSI
HostComputerVLS
interface (either a separate board as offered by ADIC, or integrated on the mother-board) installed in the host computer. Consult your computer manual.
p Place the ADIC VLS near the host computer to which it
will be connected.
Terminator
SCSI Interface Cable
The VLS has been
í
shipped with the SCSI ID for the DLT drive set at "1" and the robotics set at "3".
x Table of Contents
p Connect the SCSI interface cable between the SCSI
connector on the computer and the back of the VLS.
p Make sure there is a terminator installed on the last
device of the SCSI chain.
p Connect the AC power cord first to the VLS and then to
the AC outlet. Power on the VLS. Power on the computer.
p Place the magazine on the carriage by slipping it over
the left "magazine position" pin then rotating toward the right and pressing into place onto the right "magazine position" pin.
L eft"magazine p osition"pin
Quickstart xi
p If the application has not already done so, load the
magazine by pressing first the ALT button and then the LOAD button. (If you are in sequential-access mode, the
first cartridge will be inserted in the drive when the load finishes.)
p Install or confirm the backup software (to run the VLS)
on the host computer.
xii Table of Contents
p Run any diagnostic tests provided with the backup
software to make sure the VLS is communicating correctly with the host computer.
You are now ready to run the VLS at a system level.
GETTING STARTED
This Chapter…
p covers what you need (and what you need to
know) to install the ADIC Virtual Library System. Read this section before you begin installation.
CHAPTER
1
1
Introduction
ADIC has designed the Virtual Library System (VLS) for high-capacity, near and off-line storage applications, such as backup, hierarchical storage management (HSM) and video/design/data file libraries. For the most part, installation is simply a matter of checking all necessary SCSI connections, installing the software (backup or otherwise) and applying power. The defaults set at the factory should be sufficient for most applications.
Requirements
20.3 cm
8.0 in.
2 Getting Started
20.0 in.
50.8 cm
Figure 1: VLS Dimensions
17. 4 in
44.2 cm
p Space requirements: the VLS footprint is 17.4" x 20.0" x
8.0". You must allow adequate clearance to the rear (2 inches or more) and bottom (do not place on carpeting) to allow air flow. Also allow enough room at the front to open the door (which is 8" high and hinged at the bottom).
p We assume that you are familiar with your computer
system. The VLS must be incorporated into the host computer system. The backup software, SCSI adapter (if required) and any additional, or different, SCSI interface cable (s) must be purchased separately.
p Mode of operation: You must know whether the VLS
will be operating in sequential- or random-access mode. This will be determined by the backup software you use.
p Necessary tools: No special tools are required to install
the VLS. If you are installing a host adapter (SCSI controller) card at this time, refer to the installation manual for your host adapter.
Unpacking and Inspecting
If the operating environment differs from the storage environment by 15ºC (30ºF) or more, let the unit acclimate to the surrounding environment for at least 12 hours.
CAUTION
Unpack all items from the carton. Save the packing materials in case you need to move or ship the system in the future.
a dic
ONLINE R ESET UP DOWN
LOCK
MENU ENTER LEFT RIGHT POWER
Figure 2: VLS Packaging Contents
Getting Started 3
You must ship the ADIC VLS in the original or equivalent packing materials or your warranty may be invalidated.
Equipment Description
The VLS Unit
The ADIC VLS is a fully automated, high performance, high capacity, mass storage system designed with a removable data cartridge magazine. The door can be locked to deactivate the unit's keypad and to assure only authorized removal of the magazine and media. In addition, to protect the unit, data and media, the VLS will not operate unless the door is closed.
Drives
CAUTION
All drives are available
í
configured for operation with a single-ended or differential SCSI bus.
4 Getting Started
The ADIC VLS can be equipped with any of the drives listed in the following table:
VLS Model
DLT 400 DLT4000 40GB 180MB/min. DLT 700 DLT7000 70GB 600MB/min.
Drive Model
Table 1. Drive Capacity and Transfer Rate
Maximum Capacity (compressed mode)
Maximum Data Transfer Rate (compressed mode)
Magazine
e
Opensideo
f
ADIC strongly
í
recommends that you use ADIC approved DLT media only.
The magazine for the VLS holds seven DLT cartridges. It includes a clear dust cover to protect the cartridges and for ease of storage. Figure 3 shows a DLT cartridge and a filled magazine with the cover in place.
magazine
MagazineCove r
(towards VLS)
Closedside of magazin
Write-ProtectSwitch
Figure 3. VLS Magazine and DLT Cartridges
Getting Started 5
DLT Media
WRITE-PROTECTSWITCH
WRITE-ENABLED
WRITE-PROTECTEDORANGEINDICATO
R
The data cartridges used in the DLT drives are housed in 4­inch plastic cases and employ ½-inch metal particle tape. Table 2 describes and lists the media cartridges that can be used with the three drive models.
Drive Model
DLT4000 DLTTape III
DLT7000 DLTTape III
Cartridge Model
DLTTape IIIXT DLTTape IV
DLTTape IIIXT DLTTape IV
Table 2. Media Cartridges
Color Tape
gray white black
gray white black
Length
1100 ' 1800 ' 1800 '
1100 ' 1800 ' 1800 '
Capacity
20 GB (compressed) 30 GB (compressed) 40 GB (compressed)
20 GB (compressed) 30 GB (compressed) 70 GB (compressed)
Figure 4: DLT Data Cartridge
The write-protect switch is used to prevent recording over existing data. To prevent recording or deleting, place the write-protect switch to the open position. The drive senses the position of the switch and will not allow writing in this
6 Getting Started
position. When installing cartridges in the library, place the switch in the closed position (unless you do not wish to record on a specific cartridge).
If the switch is moved all the way to the left, the cartridge is write-protected and the drive cannot write to, or erase data from, the cartridge. The small orange rectangle will be visible whenever the cartridge is write-protected. Additionally, an arrow (beneath the orange rectangle and above the two lines on the switch), lets you know that data cannot be written to the cartridge. If the switch is moved all the way to the right, the cartridge is write-enabled and the drive can write data to, or erase data from, the cartridge. The orange rectangle will not be visible whenever the cartridge is write-enabled. On the right side of the write-protect switch an arrow over one line indicates that if you slide the switch to the right, data can be written to the cartridge.
Note
Store data cartridges in a dry, cool environment.
Never reset or power down your computer or
VLS DLT while a function is in process or a tape is moving. In addition to getting tape with missing or corrupted data, you may also get tape run-on within the drive (a condition that can produce internal contamination requiring factory cleaning).
If a power outage occurs during a back-up
sequence, restart your backup from the beginning.
Getting Started 7
Cleaning Tape
If the cleaning cycle is
í
noticeably shorter and the Use Cleaning TapeUse Cleaning Tape LED remains illuminated after a cleaning attempt, the cleaning tape has exhausted all of its cleaning cycles. Replace it with the same type and repeat the cleaning.
The tape heads should be cleaned when the Use Cleaning Tape LED on the drive front panel is illuminated. A
cleaning tape is shipped with your ADIC VLS-DLT. Discard it when there are no cleaning cycles remaining, and replace it with the same or equivalent type cleaning tape.
Figure 5:. DLT Cleaning Tape
System Software
8 Getting Started
Cleaning the head should always be performed as the first step if the Use Cleaning Tape LED is illuminated on the drive front panel.
A variety of backup and data storage software is available for use with the VLS. Please check with ADIC sales or Customer Assistance if you have a question on the compatibility of a particular software package.
Preparing the Host Computer System
Power Off the Computer
p Turn off the power switch. p Unplug the cord from the AC outlet.
Confirm and/or Install the SCSI Host Interface
The host computer
í
system normally is the server.
The VLS must be connected to either an integrated SCSI host or a SCSI interface (host adapter card installed in the computer – either directly to the I/O connector on the card or as part of an existing SCSI chain. The SCSI interface must be installed before you connect the VLS. Refer to the instructions supplied with the card.
Now you are ready to connect the VLS to your host computer. Follow the instructions provided in the next chapter.
Getting Started 9
Notes
10 Getting Started
CHAPTER
CONNECTING THE VLS
This Chapter…
p provides instructions for physically
connecting your VLS to your host system.
2
p steps you through the final phase of the
installation process.
11
Connecting the Interface Cables
NOTE: The interface
í
cable must be shielded – ADIC can supply you with the correct type.
The bail locks, or jack
í
screws at both ends of the SCSI cable must be securely fastened in order for the VLS to communicate properly with the computer.
Make sure the SCSI interface cable you are using has the correct connectors on each end. If it does not, you will need to obtain a different cable. Consult your dealer or ADIC Customer Assistance if you need help. Connect the interface cable as shown in Figure 6 and explained in the following steps:
p Check that the VLS and host computer power switches
are off.
p Attach one end of the cable to either connector on the
rear of the VLS. Press firmly and secure the bail locks, or jack screws.
p Plug the other end of the SCSI interface cable into the
external connector on the SCSI port card. Secure firmly.
Terminato r
VLS
SCSI In terface Cable
12 Connecting the VLS
Host C omp uter
Figure 6. Connecting the Interface Cable
p If this is the only unit you are installing, insert an
2VLSunits
external terminator into the second SCSI connector at the rear of the VLS. If you plan to connect another unit on the same SCSI channel, see the next section.
Connecting More than One VLS
When counting SCSI
í
devices, keep in mind that a VLS can contain two devices (the drive and the robotics). Don't forget to include in your count other devices on the SCSI channel, (i.e. a tape unit, an additional hard drive, etc.).
* When connecting two
í
or more VLS units to a single SCSI channel, you must install a ferrite bead on the cable. Refer to Appendix A for details.
If you are connecting additional VLS units on the same SCSI channel, simply attach each subsequent unit to the previous unit with an interface cable. Make sure all cables are properly secured. It makes no difference which connector you use for each connecting cable (see Figure 7).
You can attach up to seven devices on each SCSI channel (8-bit), or up to fifteen devices on each wide SCSI channel, but each VLS may represent more than one SCSI device.
*Fe rrite Be ad
SC S I Interfac e C able
Term inator
I/O C onn ectors
Host Com p uter
(O n sa me
SC S I
Ch a n n e l)
Figure 7. Cable Diagram for two VLS Units
Each VLS unit contains more than one SCSI device and may require more than one SCSI address (depending on the mode
Connecting the VLS 13
of operation). The following chart shows the number of SCSI addresses required in each operating mode. The second chart illustrates how many VLS units you can attach to one SCSI channel (if there are no other devices on the channel).
Number of SCSI Addresses Required
Sequential Mode
1 2
Maximum VLS units on one SCSI Channel (8-bit)
Sequential Mode Random Mode
7 3
Maximum VLS units on one wide SCSI Channel
Sequential Mode Random Mode
15 5
Powering on the System
p Plug the power cord into the back of the VLS. p Plug the power cord from the VLS into a grounded
electrical outlet.
Random Mode
p Plug the power cord from your host computer into a
p Turn on the VLS power. Turn on the host computer
14 Connecting the VLS
grounded electrical outlet.
power.
A display similar to the following will appear:
You are now ready to install the backup software – if it has not already been installed.
Installing the Backup Software
This is the software
í
that runs the VLS, not the data being transferred to the VLS cartridges. Two examples of backup software are Cheyenne's ARCserve and Legato's NetWorker.
At this point you need to refer to your software installation guide for instructions on installing the backup/controlling software for the VLS onto the host computer.
After you have completed installation of the VLS unit and of the software, to make sure your unit is operating correctly, you should run any diagnostic test(s) supplied with the backup software.
Connecting the VLS 15
Notes
16 Connecting the VLS
CHAPTER
EQUIPMENT DESCRIPTION
This Chapter …
p describes the switches, indicators and
connectors on the front and rear of the VLS.
p describes the various functions available via
the front panel buttons.
3
p describes the power-up procedure and
messages on the front panel LCD display.
17
Note: The pick arm must
í
be in its out position. You can move it manually when power is off (or with [ALT] and [UNLOAD] when power is on).
Front Panel Switches and Indicators
For the most part, once your Virtual Library System has been connected to your host computer system and the software has been installed, the VLS is ready for use. Just turn on the power switch, place a magazine on the carriage and press ALT and then LOAD.
If you need to change certain functions, you can use the front panel keys (as described in the next section).
Switches and indicators on the front of the VLS are shown in Figure 8 and described in Tables 2 and 3.
18 Equipment Description
Figure 8. Front Panel Display and Keypad
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