Quantum QXS G2 Series, QXS-G2-324, QXS-G2-412, QXS-G2-312, QXS-G2-424 Hardware Installation And Maintenance Manual

...
QXS G2 Hardware Installation and
Maintenance Guide
12, 24, and 84-Drive Systems
6-68649-01 Rev A
QXS G2 Hardware Installation and Maintenance Guide, 6-68649-01 Rev A, May 2019, Product of USA.
Copyright Statement
© 2019 Quantum Corporation. All rights reserved.
Trademark Statement:
Artico, Be Certain (and the Q brackets design), DLT, DXi, DXi Accent, DXi V1000, DXi V2000, DXi V4000, DXiV-Series, FlexTier, Lattus, the Q logo, the Q Quantum logo, Q-Cloud, Quantum (and the Q brackets design), the Quantum logo, Quantum Be Certain (and the Q brackets design), Quantum Vision, Scalar, StorageCare, StorNext, SuperLoader, Symform, the Symform logo (and design), vmPRO, and Xcellis are either registered trademarks or trademarks of Quantum Corporation and its affiliates in the United States and/or other countries. All other trademarks are the property of their respective owners.
Products mentioned herein are for identification purposes only and may be registered trademarks or trademarks of their respective companies. All other brand names or trademarks are the property of their respective owners.
Quantum specifications are subject to change.
ii QXS G2 Hardware Installation and Maintenance Guide
Contents
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Chassis User Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
CNC Ports Used for Host Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Document conventions and symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Safe Handling of Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Operation of the QXS G2 Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Rack System Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Chassis Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
CompactFlash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Supercapacitor Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Front and Rear Views of QXS G2 Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2U12-Drive System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2U12-Drive System Serial Number Label Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2U24-Drive System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2U24-Drive System Serial Number Label Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
5U84-Drive System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
5U84-Drive System Serial Number Label Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chassis Variants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2U Chassis Core Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2U12-Drive Chassis Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2U24-Drive Chassis Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
QXS-G2-312 and QXS-G2-324 RAID Chassis Rear View (2-Host Port Controllers) . . . . . . . . . . . . . . . . . . 16
QXS-G2-412, QXS-G2-424, and QXS-G2-484 RAID Chassis Rear View (4-Host Port Controllers) . . . . . . . 18
2U12-Drive/2U24-Drive Expansion Chassis Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Power Supply Unit (PSU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2U RAID/Expansion Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5U Chassis Core Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5U Chassis Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
5U Chassis Drive Slots View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
5U84 RAID Chassis (Rear View/Two CNC Controllers) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
5U84 Expansion Chassis (Rear View). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Contents iii
Power Supply Unit (PSU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5U Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5U Chassis Drawers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
2U Operator’s (Ops) Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2U12 Chassis Ops Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2U24 Chassis Ops Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
2U12 and 2U24 Ops Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5U Chassis Ops Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Chassis Ops Panel Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Ops Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
PSUs – 2U CRU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
PSU Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Multiple PSUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
System Airflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
PSU – 5U CRU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Fan – 5U CRU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
RAID Controller and Expansion IOMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
12Gb/s Controller LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Cache Overview and Status LED Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Cache Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Power On/Off Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Cache Status Behavior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Controller Failure/Single-Controller Operational. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
12Gb/s Expansion IOM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Drive Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Drive Carrier Module in 2U Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
DDIC in 5U chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Chassis Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Management Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Planning for Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Preparing for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Preparing Site and Host Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Unpacking Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Requirements for rackmount installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Rackmount rail kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Installing 2U Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Installing 5U Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Full Disk Encryption (FDE). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Federal Information Processing Standards (FIPS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Connecting RAID Chassis and Expansion Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Cable Requirements for Expansion Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Power Cord Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Testing Chassis Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Grounding Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Host System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Cabling Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
CNC Technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Fibre Channel (FC) Protocol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
10GbE iSCSI Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
1Gb iSCSI Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Host Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Fibre Channel Host Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
10GbE iSCSI Host Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
iv QXS G2 Hardware Installation and Maintenance Guide
1Gb iSCSI Host Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Connecting Direct Attach Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Switch Attach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Connecting Management Host to Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Updating Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Important Firmware Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Verifying Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Obtaining IP Values and System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Updating System Settings using the Disk Management Utility (DMU) GUI . . . . . . . . . . . . . . . . . . . . . . . 85
Setting Network Port IP Addresses Using DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Setting Network Port IP Addresses Using CLI Port and Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Change CNC Port Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Set CNC Port Mode to iSCSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Set CNC Port Mode to FC and iSCSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Connecting Two Storage Systems to Replicate Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cabling for Replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Host Ports and Replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Multiple Servers/Single Same Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Multiple Servers/Different Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Multiple Servers/Different Networks/Multiple Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Powering On/Powering Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Powering On the 2U12 and/or 2U24 System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Powering Off the 2U12 and/or 2U24 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Powering On the 5U84 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Powering Off the 5U84 System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Operator’s (Ops) Panel LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Unit Identification Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Software/SES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Disk Drive LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Disk Modules Used in 2U Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
DDICs Used in 5U Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Accessing Disk Management Utility (GUI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Configuring and Provisioning the Storage System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Troubleshoot/Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Initial Start-Up Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Faulty Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Computer Does Not Recognize the Storage System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
2U Chassis LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
2U Chassis 580W PSU LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
2U Chassis Ops Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
2U Chassis Drive LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
QXS-G2-312/324 Chassis RAID Chassis Controller LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
QXS-G2-412/424/484 Chassis RAID Chassis Controller LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
2U Chassis Expansion IOM LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
5U Chassis LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
5U Chassis PSU LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
5U Chassis Fan Module LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
5U Chassis Ops Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
5U Chassis Drawer LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Contents v
5U Chassis DDIC LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
5U RAID Controller LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
5U Expansion IOM LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Temperature Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Audible Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Troubleshooting 2U Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
PSU Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Thermal Monitoring and Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Thermal Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Troubleshooting 5U Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Thermal Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
USB CLI Port Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Fault Isolation methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Basic Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Options Available for Performing Basic Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Use the Disk Management Utility (GUI). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Use the CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Monitor Event Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
View the Chassis LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Performing Basic Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Gather Fault Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Determine Where the Fault is Occurring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Review the Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Isolate the Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
If the Chassis Does Not Initialize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Correcting Chassis IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Host I/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Dealing with Hardware Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Isolating a Host-Side Connection Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Host-Side Connection Troubleshooting Featuring CNC Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Isolating a Controller Module Expansion Port Connection Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Isolating Replication Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Diagnostic Steps for Replication Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Continuous Operation During Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Firmware Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Customer-Replaceable Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
2U 2-/4-Port Controller RAID Chassis Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
5U 4-Port Controller RAID Chassis Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
2U12 RAID Chassis/Expansion Chassis CRUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
2U24 RAID Chassis/Expansion Chassis CRUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
5U84 RAID Chassis/Expansion Chassis CRUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
RAID Controllers and Expansion IOMs for QXS G2 Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Module Remove and Replace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
ESD Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Preventing ESD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Grounding Methods to Prevent ESD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
2U Chassis CRU Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Removing a 2U Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Installing a 2U Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Replacing a 2U PSU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Removing a 2U PSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Installing a 2U PSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Replacing a 2U Drive Carrier Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Removing a 2U 3.5” LFF Drive Carrier Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Installing a 2U 3.5” LFF Drive Carrier Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Using the Anti-Tamper Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
vi QXS G2 Hardware Installation and Maintenance Guide
Removing a 2U 2.5” SFF Drive Carrier Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Installing a 2U 2.5” SFF Drive Carrier Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Replacing a 2U Drive Blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Replacing a 2U RAID Controller or an Expansion IOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Configuring Partner Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Verifying Component Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Stopping I/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Shutting Down a Controller Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Removing a 2U RAID Controller or an Expansion IOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Installing a 2U RAID Controller or an Expansion IOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Verifying Component Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Replacing a 2U Storage Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Verifying Component Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Preparing to Remove a Damaged 2U Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Removing a Damaged 2U Chassis from the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Installing the Replacement 2U Chassis in the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Completing the Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Verifying Component Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
5U84 Chassis CRU Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Accessing 5U84 Drawers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Opening a 5U84 Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Closing a 5U84 Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Replacing a 5U84 DDIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Removing a 5U84 DDIC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Installing a 5U84 DDIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Populating 5U84 Drawers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Installation Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Replacing a 5U84 Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Removing a 5U84 Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Installing a 5U84 Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Replacing a 5U84 System PSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Removing a 5U84 System PSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Installing a 5U84 System PSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Replacing a 5U84 System Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Removing a 5U84 System Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Installing a 5U84 System Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Replacing a 5U84 RAID Controller or Expansion IOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Removing a 5U84 RAID Controller or Expansion IOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Installing a 5U84 RAID Controller or Expansion IOM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Replacing a 5U84 Chassis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Verifying Component Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Preparing to Remove a Damaged 5U84 Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Removing a Damaged 5U84 Chassis from the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Installing a Replacement 5U84 Chassis into the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215
QXS 2U/5U Chassis Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
QXS 2U Chassis Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
QXS 5U Chassis Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
QXS 2U/5U Chassis Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
QXS 2U/5U Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
QXS 2U/5U Ambient Temperature and Humidity Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
QXS 2U/5U Additional Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
QXS 2U/5U PSU Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Contents vii
QXS 2U PSU (580W) Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
QXS 5U PSU (2114W) Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Standards and Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221
International Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Potential for Radio Frequency Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
European Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Safety Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
EMC Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
AC Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Recycling of Waste Electrical and Electronic Equipment (WEEE). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
USB Device Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225
Rear Panel USB Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Emulated Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Supported Host Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Command-line Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Device Driver/Special Operation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Microsoft Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Obtaining the Software Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Setting Parameters for Device Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Using CLI Port and Cable/Known Issues in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Workaround . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
SFP Option for CNC Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Locate SFP Transceivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
CNC Ports/SFP Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Connecting CNC Ports to iSCSI Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Install SFP Transceiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Verify Component Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
viii QXS G2 Hardware Installation and Maintenance Guide
This guide provides information for the following 12G QXS systems:
QXS-G2-312: 12-Drive (2-Port: FC or iSCSI)
QXS-G2-324: 24-Drive (2-Port: FC or iSCSI)
QXS-G2-412: 12-Drive (4-Port: FC or iSCSI)
QXS-G2-424: 24-Drive (4-Port: FC or iSCSI)
QXS-G2-484: 84-Drive (4-Port: FC or iSCSI)

Introduction

This guide provides information about initial hardware setup, and removal and installation of customer-replaceable units (CRUs) for the QXS G2 systems (RAID chassis and expansion chassis).
The QXS G2 systems converged network controller (CNC) I/O modules has the following host interfaces available:
Fibre channel (FC) SFP option supporting 8/16 Gb
About This Guide
iSCSI
• SFP option supporting 10GbE
• Copper RJ-45 SFP option supporting 1GbE
The QXS G2 systems are SBB-compliant (Storage Bridge Bay) chassis. These chassis support large form factor (LFF) drives or small form factor (SFF) drives in 2U12, 2U24 and 5U84 chassis. These chassis form factors support RAID chassis and expansion chassis.

Chassis User Interfaces

The QXS G2 systems support applications for configuring, monitoring, and managing the storage system. The web-based application GUI and the command-line interface are briefly described:
The disk management utility is the web interface for the chassis, providing access to all common management functions for virtual storage.
Refer to the
QXS G2 Disk Management Utility User Guide
for additional information.
About This Guide ix
The command-line interface (CLI) enables you to interact with the storage system using command syntax entered via the keyboard or scripting.
Refer to the
QXS G2 CLI Reference Guide

CNC Ports Used for Host Connection

QXS G2 systems that use CNC technology allow you to select the desired host interface protocol from the available Fibre Channel (FC) or Internet SCSI (iSCSI) host interface protocols supported by the system.
NOTE: Refer to SFP Option for CNC Ports for additional information.
You can use the CLI to set all controller host ports to use either FC or iSCSI protocol using the set
host-port-mode
• 16Gb FC
• 8Gb FC
• 10GbE iSCSI
• 1GbE iSCSI
Alternatively, for QXS G2 systems you can use the CLI to set CNC ports to support a combination of host interface protocols. When configuring a combination of host interface protocols, host ports 0 and 1 are set to FC (either both 16Gb/s or both 8Gb/s), and host ports 2 and 3 must be set to iSCSI (either both 10GbE or both 1Gb/s), provided the CNC ports use qualified SFP connectors and cables required for supporting the selected host interface protocol.
CLI command. The QXS G2 systems support the following link speeds:
for additional information.
NOTE: Refer to the
CNC controller modules ship with CNC ports initially configured for FC. When connecting CNC ports to iSCSI hosts, you must use the CLI (not the disk management utility/GUI) to specify which ports will use iSCSI. It is best to configure the ports before inserting the iSCSI SFPs into the CNC ports.
QXS G2 CLI Reference Guide

Intended audience

This guide is intended for storage customers and technicians.
NOTE: This guide provides information for initial hardware setup, and removal and installation of CRUs for the QXS G2 systems (RAID chassis and expansion chassis).
for additional information.
x QXS G2 Hardware Installation and Maintenance Guide

Prerequisites

Prerequisites for planning, installing, and using this product include knowledge of:
Servers and computer networks
Network administration
Storage system installation and configuration
Storage area network (SAN) management and direct attach storage (DAS)
Converged Network Controllers (CNCs)
Fibre Channel (FC) protocols
Serial Attached SCSI (SAS) protocol
Internet SCSI (iSCSI) protocol
Ethernet protocol

Related Documentation

Refer to the following table for related 12G QXS documentation.
Ta b l e 1 Related Documentation
For Information About See
Enhancements, known issues, and late-breaking information not included in product documentation
Overview of hardware installation
Product hardware installation and maintenance
QXS G2 Release Notes
QXS G2 Quick Start Guide
QXS G2 Hardware Installation and Maintenance Guide
Obtaining and installing a license to use licensed features
Using the web interface to configure and manage the product
QXS G2 Licensing Guide
QXS G2 Disk Management Utility User Guide
Event codes and recommended actions
QXS G2 Event Descriptions Reference Guide
Using the command-line interface (CLI) to configure and manage the product
Cabinet information, QXS G2 specifications, and environment and requirements
Regulatory compliance and safety and disposal information *
QXS G2 CLI Reference Guide
QXS G2 Site Planning Guide
Product Regulatory Compliance
and Safety
*Printed document included with product.
About This Guide xi

Document conventions and symbols

Ta b l e 2 Document conventions
Convention Element
Blue text Cross-reference links and e-mail addresses
Blue, underlined text
Bold text Key names
Italic text
Monospace text • File and directory names
Monospace, italic text • Code variables
Monospace, bold text Emphasis of file and directory names, system output, code,
WARNING! Indicates that failure to follow directions could result in bodily injury.
CAUTION: Indicates that failure to follow directions could result in damage to equipment or data.
Web site addresses
Text typed into a GUI element, such as into a box
GUI elements that are clicked or selected, such as menu
and list items, buttons, and check boxes
Text emph a s i s
System output
Code
Text typed at the command-line
Command-line variables
and text typed at the command-line
IMPORTANT: Provides clarifying information or specific instructions.
NOTE: Provides additional information.
TIP: Provides helpful hints and shortcuts.
xii QXS G2 Hardware Installation and Maintenance Guide

Safety Guidelines

This chapter provides information for the following 12-G QXS systems:
QXS-G2-312: 12-Drive (2-Port: FC or iSCSI)
QXS-G2-324: 24-Drive (2-Port: FC or iSCSI)
QXS-G2-412: 12-Drive (4-Port: FC or iSCSI)
QXS-G2-424: 24-Drive (4-Port: FC or iSCSI)
QXS-G2-484: 84-Drive (4-Port: FC or iSCSI)
This chapter provides the following sections:
Safe Handling of Equipment
Operation of the QXS G2 Systems
Electrical Safety
Rack System Safety Precautions
Chapter 1

Safe Handling of Equipment

Always follow these safety cautions when handling the QXS G2 equipment.
CAUTION: Use this equipment in a manner specified by the manufacturer: failure to do this may cancel the protection provided by the equipment.
Permanently unplug the chassis before you move it or if you think that it has become damaged in any way.
A safe lifting height is 20U.
Always remove the power supply units (PSUs) to minimize weight before you move the chassis.
Do not lift the chassis by the handles on the PSUs—they are not designed to take the weight.
CAUTION: Do not try to lift the chassis by yourself:
Fully configured 2U12 chassis can weigh up to 32 kg (71 lb).
Safety Guidelines 1
Fully configured 2U24 chassis can weigh up to 30 kg (66 lb).
Fully configured 5U84 chassis can weigh up to 135kg (298 lb).
• An unpopulated chassis weighs 46 kg (101 lb).
• Use appropriate lifting methods.
• Before lifting the chassis:
• Unplug all cables and label them for reconnection.
• Remove the drives from drawers and verify the drawers are closed and firmly locked.
• Use a minimum of three people to lift the chassis using the lifting straps provided.
• Avoid lifting the chassis using the handles on any of the CRUs because they are not designed to take the weight.
• Do not lift the chassis higher than 20U. Use mechanical assistance to lift above this height.
Observe the lifting hazard label affixed to the storage chassis.

Operation of the QXS G2 Systems

IMPORTANT:
All systems must have the following installed:
• Two controllers in the RAID chassis or two IOMs in the expansion chassis.
• Two PSUs in all chassis.
• Five fans in the 5U84 chassis.
• All drive slots in the 2U12, 2U24, and 5U84 chassis must be filled with drives or drive blanks
Operation of the chassis with any CRU modules missing will disrupt the airflow, and the chassis will not receive sufficient cooling.
It is essential that all slots hold modules before the QXS G2 system is used.
Ensure to follow these operation precautions:
Observe the module bay caution label affixed to the module being replaced.
Replace a defective power supply unit (PSU) with a fully operational PSU within 24 hours.
Do not remove a defective PSU unless you have a replacement model of the correct type ready for insertion.
Before removal/replacement of a PSU, disconnect supply power from the PSU to be replaced.
Observe the hazardous voltage warning label affixed to PSUs.
2 QXS G2 Hardware Installation and Maintenance Guide

Electrical Safety

Ensure to follow these electrical precautions:
The 2U chassis must only be operated from a power supply input voltage range of 100–240 VAC, 50–60 Hz.
The 5U chassis must only be operated from a power supply input voltage range of 200–240 VAC, 50–60 Hz.
Provide a suitable power source with electrical overload protection to meet the requirements in the technical specification.
The power cord must have a safe electrical earth connection. Check the connection to earth of the chassis before you switch on the power supply.
IMPORTANT: The chassis must be grounded before applying power.
The plug on the power supply cord is used as the main disconnect device.
The 2U and 5U chassis are intended to operate with two PSUs.
Observe the power-supply disconnection caution label affixed to PSUs.
CAUTION: Do not remove covers from the PSU – there is a danger of electric shock inside.
Return the PSU to your supplier for repair.
When bifurcated power cords (Y-leads) are used, these cords must only be connected to a supply
range of 200–240 VAC.
IMPORTANT: The RJ-45 socket on the expansion input/output modules (IOMs) is for the Ethernet connection only and must not be connected to a telecommunications network.

Rack System Safety Precautions

The following safety requirements must be considered when the chassis is mounted in a rack.
The rack construction must be capable of supporting the total weight of the installed chassis. The design should incorporate stabilizing features suitable to prevent the rack from tipping or being pushed over during installation or in normal use.
When loading a rack with chassis, fill the rack from the bottom up; and empty the rack from the top down.
Always remove all CRUs to minimize weight, before loading the chassis into the rack.
Do not try to lift the chassis by yourself.
Safety Guidelines 3
CAUTION: To avoid danger of the rack falling over, under no circumstances should more than one chassis be moved out of the cabinet at any one time.
The system must be operated with low pressure rear exhaust installation. The back pressure created by rack doors and obstacles is not to exceed 5 pascals (0.5 mm water gauge).
The rack design should take into consideration the maximum operating ambient temperature for the chassis, which is 35ºC (95ºF) for RAID chassis and 40ºC (104ºF) for expansion chassis.
The rack should have a safe electrical distribution system.
• It must provide over-current protection for the chassis and must not be overloaded by the total
number of chassis installed in the rack.
• When addressing these concerns, consideration should be given to the electrical power
consumption rating shown on the nameplate.
The electrical distribution system must provide a reliable earth connection for each chassis in the rack.
Each PSU in each chassis has an earth leakage current of 1.0mA. The design of the electrical distribution system must take into consideration the total earth leakage current from all the PSUs in all the chassis.
The rack will require labeling with “High Leakage Current. Earth connection essential before connecting supply.”
The rack—when configured with the chassis—must meet the safety requirements of UL 60950-1 and IEC 60950-1.
4 QXS G2 Hardware Installation and Maintenance Guide
This chapter provides information for the following 12-G QXS systems:
QXS-G2-312: 12-Drive (2-Port: FC or iSCSI)
QXS-G2-324: 24-Drive (2-Port: FC or iSCSI)
QXS-G2-412: 12-Drive (4-Port: FC or iSCSI)
QXS-G2-424: 24-Drive (4-Port: FC or iSCSI)
QXS-G2-484: 84-Drive (4-Port: FC or iSCSI)

Chassis Configurations

The storage system supports three RAID chassis configurations.
2U12 (rack space) RAID chassis – see Figure 1:
Chapter 2

System Overview

• Holds up to 12 low profile (1-inch high) 3.5” form factor drives in a horizontal orientation.
• The 2U12 RAID chassis ships with 12 drives installed.
Figure 1 2U12-Drive System (Front)
System Overview 5
2U24 (rack space) RAID chassis – see Figure 2:
• Holds up to 24 low profile (5/8 inch high) 2.5” form factor drives in a vertical orientation.
• The 2U24 RAID chassis ships with 24 drives installed.
Figure 2 2U24-Drive System (Front)
5U (rack space) RAID chassis – see Figure 3:
• Holds up to 84 low profile (1-inch high) 3.5" form factor drives in a vertical orientation within
the drive drawer.
• Two vertically-stacked drawers each hold 42 drives.
• If used, 2.5" drives require 3.5" adapters.
• The 5U84 RAID chassis ships with no drives installed.
• Drives ship in a 42-drive pack (two each 42-drive packs for a total of 84 drives).
Figure 3 5U84-Drive System (Front)
IMPORTANT: These same chassis form factors are used for supported expansion chassis; albeit with
different expansion I/O modules (IOMs). Each individual drive is hot pluggable and replaceable on site.
6 QXS G2 Hardware Installation and Maintenance Guide
NOTE: Throughout this guide—and the management interfaces documents used with this guide—the RAID chassis has two RAID controllers installed and the expansion chassis has two expansion I/O modules (IOMs) installed.

CompactFlash

During a power loss or controller failure, data stored in cache is saved off to non-volatile memory (CompactFlash). The data is restored to cache, and then written to disk after the issue is corrected. To protect against writing incomplete data to disk, the image stored on the CompactFlash is verified before committing to disk. The CompactFlash memory card is located at the midplane-facing end of the controller module. Do not remove the card; it is used for cache recovery only.
NOTE: In dual-controller configurations featuring one healthy partner controller, there is no need to transport failed controller cache to a replacement controller because the cache is duplicated between the controllers, provided that volume cache is set to standard on all volumes in the pool owned by the failed controller.

Supercapacitor Pack

To protect controller module cache in case of power failure, each controller chassis model is equipped with supercapacitor technology, in conjunction with CompactFlash memory, built into each controller module to provide extended cache memory backup time.
The supercapacitor pack provides energy for backing up unwritten data in the write cache to the CompactFlash, in the event of a power failure. Unwritten data in CompactFlash memory is automatically committed to disk media when power is restored. In the event of power failure, while cache is maintained by the supercapacitor pack, the Cache Status LED blinks at a rate of 1/10 second on and 9/10 second off. See also Cache Overview and Status LED Details on page 45.
System Overview 7

Front and Rear Views of QXS G2 Systems

This section provides the front and rear views of the QXS G2 Systems.

2U12-Drive System

Figure 4 provides a front view of the 2U12-drive system.
Figure 4 2U12-Drive System (Front)
Figure 5 provides a rear view of the 2U12-drive system. The 2U12 RAID chassis has dual-controllers
(4-port FC/iSCSI model shown) installed.
Figure 5 2U12-Drive System (Rear)

2U12-Drive System Serial Number Label Location

This section provides the system serial number label location for the QXS G2 2U12-drive systems.
NOTE: If you need Quantum support, you will need your system serial number. The 2U12 and the 2U24-drive system serial number label locations are the same.
8 QXS G2 Hardware Installation and Maintenance Guide
The following illustrations provides a representative example of a system serial number label that is placed on a chassis.
NOTE: Refer to Figure 6 and Figure 7 for the exact location of the system serial number label.
Do not confuse other “QTM” serial numbers on the chassis as the system serial number.
The 2U12 system serial number is located on a label attached to the rear of the chassis. The serial number label can be located on the left-rear ear of the chassis or on the right-rear ear of the chassis.
The primary location of the serial number label is on the left-rear ear of the chassis.
However, some chassis might have a factory label on the left-rear ear of the chassis.
When the chassis has a factory label on the left-rear ear, the system serial number label will be
located on the right-rear ear of the chassis.
Figure 6 provides the serial number label location on the left-rear ear of the chassis.
Figure 6 Serial Number Label on Left-rear Ear of Chassis
System Overview 9
Figure 7 provides the serial number label location on the right-rear ear of the chassis.
Figure 7 Serial Number Label on Right-rear Ear of Chassis

2U24-Drive System

Figure 8 provides a front view of the 2U24-drive system.
Figure 8 2U24-Drive System (Front)
10 QXS G2 Hardware Installation and Maintenance Guide
Figure 9 provides a rear view of the 2U24-drive system. The 2U24 RAID chassis has dual-controllers
(4-port FC/iSCSI model shown) installed.
Figure 9 2U24-Drive System (Rear)

2U24-Drive System Serial Number Label Location

This section provides the system serial number label location for the QXS G2 2U24-drive systems.
NOTE: If you need Quantum support, you will need your system serial number. The 2U12 and the 2U24-drive system serial number label locations are the same.
The following illustrations provides a representative example of a system serial number label that is placed on a chassis.
NOTE: Refer to Figure 10 and Figure 11 for the exact location of the system serial number label.
Do not confuse other “QTM” serial numbers on the chassis as the system serial number.
The 2U24 system serial number is located on a label attached to the rear of the chassis. The serial number label can be located on the left-rear ear of the chassis or on the right-rear ear of the chassis.
The primary location of the serial number label is on the left-rear ear of the chassis.
However, some chassis might have a factory label on the left-rear ear of the chassis.
When the chassis has a factory label on the left-rear ear, the system serial number label will be
located on the right-rear ear of the chassis.
System Overview 11
Figure 10 provides the serial number label location on the left-rear ear of the chassis.
Figure 10 Serial Number Label on Left-rear Ear of Chassis
Figure 11 provides the serial number label location on the right-rear ear of the chassis.
Figure 11 Serial Number Label on Right-rear Ear of Chassis
12 QXS G2 Hardware Installation and Maintenance Guide

5U84-Drive System

Figure 12 provides a front view of the 5U84-drive system.
Figure 13 provides a rear view of the 5U84-drive system. The 5U84 RAID chassis has dual-controllers
(4-port FC/iSCSI model shown) installed.
Figure 12 5U84-Drive System (Front)
Figure 13 5U84-Drive System (Rear)

5U84-Drive System Serial Number Label Location

This section provides the system serial number label location for the QXS G2 5U84-drive systems.
NOTE: If you need Quantum support, you will need your system serial number.
System Overview 13
The following illustrations provides a representative example of a system serial number label that is placed on a chassis.
The 5U84 system serial number is located on a label attached to the rear of the chassis.
Top-left of the chassis (right of the factory label)
Above Controller A or Expansion IOM A
Figure 14 5U84 System Serial Number Label Location

Chassis Variants

The 2U chassis can be configured as a RAID chassis or an expansion chassis. The 5U chassis can be configured as a RAID chassis or an expansion chassis.
Ta ble 3 provides the QXS G2 chassis variants.
Ta bl e 3 Chassis Variants
Product Configuration Drives PSUs
2U12 RAID Chassis
12Gb/s direct dock drives
12 LFF
3.5” SAS
3.5” SATA
2U12 Expansion Chassis
12Gb/s direct dock drives
12 LFF
3.5” SAS
3.5” SATA
14 QXS G2 Hardware Installation and Maintenance Guide
22 ControllersN/A 1
22 Expansion
1
I/O Modules Fan
2
IOMs
Modules
3
N/A 1
Bezel
4
Ta bl e 3 Chassis Variants
Product Configuration Drives PSUs
1
I/O Modules Fan
Modules
4
Bezel
3
2U24 RAID Chassis
12Gb/s direct dock drives
24 SFF
2.5” SAS
22 ControllersN/A 1
2.5” SATA
2U24 Expansion Chassis
12Gb/s direct dock drives
24 SFF
2.5” SAS
22 Expansion
2
IOMs
N/A 1
2.5” SATA
5U84 RAID Chassis
12Gb/s direct dock drives
84 LFF or SFF
2.5” and 3.5” SAS
22 Controllers
3
5
3.5” SATA
5U84 Expansion Chassis
12Gb/s direct dock drives
84 LFF or SFF
2.5” and 3.5” SAS
22 Expansion
2
IOMs
3
5
3.5” SATA
1
: Redundant PSUs must be compatible modules of the same type (both AC). Power cords are shipped
PSUs with all chassis.
2
IOMs
: Supported expansion IOMs are used in expansion chassis for adding storage.
3
Fan Modules
: The fan modules are separate CRUs and not integrated within the PSUs. Fan modules are
only used within the 5U84 drive chassis.
2
2
4
Bezel
: Bezels ship as follows:
The 2U12 chassis has a bezel shipped in a separate box and must be installed on site.
The 2U24 chassis has a bezel shipped in a separate box and must be installed on site.
The 5U84 chassis ships with the bezels (2 each) installed on the upper drawer (Drawer 0) and the lower
drawer (Drawer 1).
Note: Ethernet cables are shipped with all RAID chassis.
IMPORTANT: The RAID chassis support dual-controller configuration only. If a partner controller fails, the storage system will fail over and run on a single controller module until the redundancy is restored. A RAID controller or expansion IOM must be installed in IOM slot to ensure sufficient air flow through the chassis during operation.

2U Chassis Core Product

The design concept is based on a chassis subsystem together with a set of plug-in modules. A typical chassis—as supplied—includes the following:
A chassis which includes the midplane PCB and an integral operator’s (Ops) panel that is mounted on the left ear flange at the front of the chassis.
A bezel shipped in a separate box and must be installed on site.
System Overview 15
Two 580W, 100–240V AC PSUs (with power cords). See also Figure 41 on page 36.
1
2
0
3
4
5
6
7
8
9
10
11
01
2345
6
78
9
10 11 12 13 14 15
16 17
18
19 20
21 22
23
Two RAID controllers (with Ethernet cable) or two expansion IOMs: 2 x SBB-compliant interface slots.
Up to 12 or 24 drive modules in the 2U chassis.
• Where appropriate the drive carriers will include an Interposer card.
• See also Chassis Variants on page 14. drive blanks must be installed in all empty drive slots.
A rail kit for rack mounting.
NOTE: The following figures show component locations–together with CRU slot indexing–relative to
2U chassis front and rear panels.

2U12-Drive Chassis Front View

Integers on the drives indicate drive slot numbering sequence (0-11). Figure 15 provides a front view of the 2U12-drive chassis.
Figure 15 2U12-Drive Chassis Front View

2U24-Drive Chassis Front View

Integers on the drives indicate drive slot numbering sequence (0-23). Figure 16 provides a front view of the 2U24-drive chassis.
Figure 16 2U24-Drive Chassis Front View

QXS-G2-312 and QXS-G2-324 RAID Chassis Rear View (2-Host Port Controllers)

NOTE: The 2U12-drive and 2U24-drive RAID chassis (2-host port controllers) rear views look
identical.
Figure 19 provides an illustration of the chassis rear view with two CNC controllers (2 FC/iSCSI ports).
16 QXS G2 Hardware Installation and Maintenance Guide
Refer to the numbers on the CRUs, Figure 17, and the table to identify components within the 2U
1
2
3
4
chassis. PSU and controller modules are available as CRUs. The RAID chassis use 2-port controller modules. Use expansion chassis for optionally added storage.
QXS-G2-312 and QXS-G2-324 RAID Chassis (CNC Controllers and 2FC/iSCSI ports)
Figure 17 provides a rear view of the 2U12-drive or 2U24-drive RAID chassis with two CNC controllers
(2 FC/iSCSI ports).
Figure 17 2U12-Drive/2U24-Drive RAID Chassis (2 FC/iSCSI ports)
1
3
Controller A
PSU0
CNC FC/iSCSI Controller
Callout 1, Figure 18, is the Controller A location. Callout 2, Figure 18, is the Controller B location. Both controllers are shown in the closed/locked position.
Figure 18 provides a rear view of the CNC FC/iSCSI controller used in the 2U12-drive or 2U24-drive
systems. You can configure the CNC host interface ports (Ports 0 and 1) with 8/16Gb/s FC SFPs; 10GbE iSCSI SFPs; or 1Gb/s RJ-45 SFPs.
2
4
Figure 18 CNC FC/iSCSI Controller
3
41 2
Controller B
PSU1
5
8 7
1
3
5
7
SAS Port
USB Port
Reset
CNC Port 1
2
4
6
8
Ethernet Port
Serial Ports (service only)
CNC Port 0
Lock/Release Handle
6
System Overview 17
QXS-G2-412, QXS-G2-424, and QXS-G2-484 RAID Chassis Rear View (4-Host
4
1
2
3
Port Controllers)
NOTE: The QXS-G2-412, QXS-G2-424, and QXS-G2-484 RAID chassis (4-host port controllers) rear
views look identical.
Figure 19 provides an illustration of the chassis rear view with two CNC controllers (4 FC/iSCSI ports).
Refer to the numbers on the CRUs, Figure 19, and the table to identify components within the 2U chassis. PSU and controller modules are available as CRUs. The RAID chassis use 4-port controller modules. Use expansion chassis for optionally added storage.
RAID Chassis (CNC Controllers and 4 FC/iSCSI ports)
Figure 19 provides a rear view of the 2U12-drive or 2U24-drive RAID chassis with two CNC controllers
(4 FC/iSCSI ports).
Figure 19 2U12-Drive/2U24-Drive RAID Chassis (4 FC/iSCSI ports)
1
3
Controller A
PSU0
CNC FC/iSCSI Controller
Callout 1, Figure 19, is the Controller A location. Callout 2, Figure 19, is the Controller B location. Both controllers are shown in the closed/locked position.
Figure 20 provides a rear view of the CNC FC/iSCSI controller used in the 2U12-drive or 2U24-drive
systems. You can configure the CNC host interface ports (Ports 0, 1, 2 and 3) with 8/16Gb/s FC SFPs; 10GbE iSCSI SFPs; or 1Gb/s RJ-45 SFPs.
2 3 4 5
1
2
4
Figure 20 CNC FC/iSCSI Controller
Controller B
PSU1
10
18 QXS G2 Hardware Installation and Maintenance Guide
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