Quantum Q4 User Manual

QUANTUM

SAFETY GUIDELINES

WARNING! A Quantum Rehab Provider or a qualified technician must perform the initial setup of this power chair and must perform all of the procedures in this manual.

The symbols below are used throughout this owner’s manual and on the power chair to identify warnings and important information. It is very important for you to read them and understand them completely.

WARNING! Indicates a potentially hazardous condition/situation. Failure to follow designated procedures can cause either personal injury, component damage, or malfunction. On the product, this icon is represented as a black symbol on a yellow triangle with a black border.

MANDATORY! These actions should be performed as specified. Failure to perform mandatory actions can cause personal injury and/or equipment damage. On the product, this icon is represented as a white symbol on a blue dot with a white border.

PROHIBITED! These actions are prohibited. These actions should not be performed at any time or in any circumstances. Performing a prohibited action can cause personal injury and/or equipment damage. On the product, this icon is represented as a black symbol with a red circle and red slash.

INTENDED USE

The intended use of the Pride Mobility Products device is to provide mobility to persons limited to a seated position that have the capability of operating a powered wheelchair.

Quick Reference Information:

Quantum Rehab Provider:

Address:

Phone Number:

Purchase Date:

NOTE: This owner’s manual is compiled from the latest specifications and product information available at the time of publication. We reserve the right to make changes as they become necessary. Any changes to our products may cause slight variations between the illustrations and explanations in this manual and the product you have purchased. The latest/current version of this manual is available on our website.

NOTE: This product is compliant with WEEE, RoHS, and REACH directives and requirements.

NOTE: The Q4 and its components are not made with natural rubber latex. Consult with the manufacturer regarding any after-market accessories.

I. INTRODUCTION ...................................................................................................................................4

II. SAFETY ....................................................................................................................................................5

III. YOUR POWER CHAIR ........................................................................................................................8

IV. ASSEMBLY ...........................................................................................................................................12

V. COMFORT ADJUSTMENTS ..........................................................................................................15

VI. BATTERIES AND CHARGING ......................................................................................................21

VII. CARE AND MAINTENANCE ..........................................................................................................25

LANGUAGE USAGE

This owner’s manual is intended for distribution in all English-speaking countries where Pride Power Chairs are sold. We have chosen to compose this manual using language and spelling common to the USA. Since we recognize that not all English-speaking countries use the same words or spellings, please refer to the following chart for some common word variations that may be encountered throughout this manual.

USA Variation USA Variation USA Variation

asphalt tarmac backward(s) rearward(s) center centre

color colour cord lead curb kerb

elevator lift meter metre provider dealer; agent

sidewalk pavement tire tyre trunk boot

turn signal turn indicator yard grounds wrench spanner

caster castor pocketbook handbag

authorized authorised path footpath

labor labour

Table 1. Word Variations

counterclockwise

path

anticlockwise

bridleway

Quantum Q4 www.pridemobility.com 3

I. INTRODUCTION

SAFETY

WELCOME to Pride Mobility Products (Pride). The power chair you have purchased combines state-of-the-art components with safety, comfort, and styling in mind. We are confident that these design features will provide you with the conveniences you expect during your daily activities. Once you understand how to safely operate and care for your power chair, it should give you years of trouble free operation and service.

Read and follow all instructions, warnings, and notes in this manual before attempting to operate your power chair for the first time. You must also read all instructions, warnings, and notes contained in any supplemental instructional booklets for the controller, front riggings, and/or seating system that accompanied your power chair before initial operation. Your safety depends upon you, as well as your provider, caretaker, or healthcare professional in using good judgement.

If there is any information in this manual which you do not understand, or if you require additional assistance for setup or operation, please contact your Quantum Rehab Provider. Failure to follow the instructions in this

manual and those located on your power chair can lead to personal injury and/or damage to the power chair, including voiding the warranty.

PURCHASER’S AGREEMENT

By accepting delivery of this product, you promise that you will not change, alter, or modify this product or remove or render inoperable or unsafe any guards, shields, or other safety features of this product; fail, refuse, or neglect to install any retrofit kits from time to time provided by Pride to enhance or preserve the safe use of this product.

SHIPPING AND DELIVERY

Before using your power chair, make sure your delivery is complete as some components may be individually packaged. If you do not receive a complete delivery, please contact your Quantum Rehab Provider immediately. Where damage has occurred during transport, either to the packaging or content, please contact the delivery company responsible.

USA: Canada:

Pride Mobility Products Corporation Pride Mobility Products Company Attn.: Customer Care Department 5095 South Service Road 182 Susquehanna Avenue Beamsville, Ontario Exeter, PA 18643-2694 Canada info@pridemobility.com L0R 1B3

Australia:

Pride Mobility Products Australia Pty. Ltd. Pride Mobility Products Europe B.V. 20-24 Apollo Drive Castricummer Werf 26 Hallam, Victoria 3803 1901 RW Castrium Australia The Netherlands

United Kin

Pride Mobility Products Ltd. 32 Wedgwood Road Bicester, Oxfordshire OX26 4UL UK

gdom:

Europe:

NOTE: If you ever lose or misplace your copy of this manual, contact us and we will be glad to send you a new one immediately.

4 www.pridemobility.com Quantum Q4

II. SAFETY

PRODUCT SAFETY SYMBOLS

The symbols below are used on the power chair to identify warnings, mandatory actions, and prohibited actions. It is very important for you to read and understand them completely.

NOTE: There are more warnings identified and explained in the Consumer Safety Guide that is included with your power chair. Please become familiar with all of the warnings and safety information found in the Consumer Safety Guide and refer to this resource often.

Read and follow the information in the owner’s manual.

Locked and in drive mode.

Place unit on level ground and stand to one side when changing from drive mode to freewheel mode or freewheel mode to drive mode.

Unlocked and in freewheel mode.

Manufactured in

Class II Equipment

Power chair not rated for occupied transit

Wire access point. For service use only.

Quantum Q4 www.pridemobility.com 5

II. SAFETY

Power chair information label

Crush hazard! Keep hands clear.

MAIN FRAME

6 www.pridemobility.com Quantum Q4

II. SAFETY

GENERAL GUIDELINES

MANDATORY! Do not operate your new power chair for the first time without completely reading and understanding this owner’s manual.

Your power chair is a state-of-the-art life-enhancement device designed to increase mobility. Pride provides an extensive variety of products to best fit the individual needs of the power chair user. Please be aware that the final selection and purchasing decision regarding the type of power chair to be used is the responsibility of the power chair user, who is capable of making such a decision, and his/her healthcare professional (i.e., medical doctor, physical therapist, etc.).

The contents of this manual are based on the expectation that a mobility device expert has properly fitted the power chair to the user and has assisted the prescribing healthcare professional and/or the Quantum Rehab Provider in the instruction process for the use of the product.

There are certain situations, including some medical conditions, where the power chair user will need to practice operating the power chair in the presence of a trained attendant. A trained attendant can be defined as a family member or care professional specially trained in assisting a power chair user in various daily living activities.

As you begin using your power chair during daily activities, you will probably encounter situations in which you will need some practice. Simply take your time and you will soon be in full and confident control as you maneuver through doorways, on and off of elevators, up and down ramps, and over moderate terrain.

Below are some precautions, tips, and other safety considerations that will help you become accustomed to operating your power chair safely.

Pre-Ride Safety Check

Get to know the feel of your power chair and its capabilities. Pride recommends that you perform a safety check before each use to make sure your power chair operates smoothly and safely.

Perform the following inspections prior to using your power chair:

 Check for proper tire inflation. Maintain but do not exceed the psi/bar/kPa air pressure rating indicated on each

tire if equipped with pneumatic tires.

 Check all electrical connections. Make sure they are tight and not corroded.  Check all controller connections to the power base. Make sure they are secured properly.  Check the brakes. See VII. “Care and Maintenance.”  Check battery charge. See VI. “Batteries and Charging.”  Ensure the manual freewheel levers are in drive mode before sitting on the power chair.

NOTE: If you discover a problem, contact your Quantum Rehab Provider for assistance.

Quantum Q4 www.pridemobility.com 7

III. YOUR POWER CHAIR

THE QUANTUM Q4 POWER CHAIR

Your power chair has two main assemblies: the seat assembly and the power base assembly. the seat assembly includes the armrests, seatback, and seat base. The power base assembly includes two motor/brake assemblies, two drive wheels, four caster wheels, two batteries, and wiring harnesses.

SEAT ASSEMBLY

See figure 1.

Typically,

See figures 1, 2, and 3.

SEATBACK

POWER BASE ASSEMBLY

CASTER WHEEL

ARMREST

JOYSTICK

CONTROLLER

SEAT BASE

MANUAL FREEWHEEL LEVER

DRIVE WHEEL

SPRING SHOCK/ GAS DAMPER LOCATION

CASTER WHEEL

Figure 1. The Quantum Q4 Power Chair

FRONT RIGGING

8 www.pridemobility.com Quantum Q4

III. YOUR POWER CHAIR

REAR SEAT SECUREMENT BRACKETS

REAR SHROUD

MANUAL FREEWHEEL LEVER

FRONT COVER

SUSPENSION SPRING

Figure 2. The Quantum Q4 Power Base

PROHIBITED! The spring tension on your power chair was factory set to meet the needs of the demographic majority of users. Do not adjust the tension of any spring on your power chair.

Electrical Components

The electrical components consist of the controller assembly, the batteries, and the motors. The batteries, motors, and controller power module (if equipped) are located on the power base assembly. The controller is located on the seat assembly. Connectivity between the controller and the motors, batteries, and the battery charger is provided by one or more wiring harnesses. See figure 3.

Controller Harness Connector: The controller harness connector is where the controller plugs into the power base. Each controller uses a different type of harness. Regardless of which type of controller is used, the harness must be secured to the seat assembly and not allowed to drag on the floor.

Motor Connectors: This is where the controller connects to the motors.

Battery Connector: This is where the controller connects to the batteries.

Controller Power Module: This enables the controller to communicate with the batteries and the motors.

Quantum Q4 www.pridemobility.com 9

III. YOUR POWER CHAIR

Main Circuit Breaker (located on the rear main frame): The main circuit breaker is a safety feature built into your power chair. When the batteries and the motors are heavily strained (e.g., from excessive loads), the main circuit breaker trips to prevent damage to the motors and the electronics. If the circuit trips, allow your power chair to “rest” for approximately one minute. Next, push in the circuit breaker button, turn on the controller, and continue normal operation. Turn on the controller, and continue normal operation. If the main circuit breaker continues to trip repeatedly, contact your Quantum Rehab Provider.

CONTROLLER POWER MODULE

CONTROLLER CONNECTOR

TO BATTERY CONNECTORS

TO MOTOR CONNECTOR

MAIN CIRCUIT BREAKER

QUICK RELEASE BATTERY CONNECTORS

Figure 3. Quantum Q4 Electrical Components

10 www.pridemobility.com Quantum Q4

III. YOUR POWER CHAIR

Manual Freewheel Levers

For your convenience, your power chair is equipped with a manual freewheel lever mounted on each motor. The levers allow you to disengage the drive motors and maneuver the chair manually.

WARNING! Do not use the power chair while the drive motors are disengaged! Do not disengage the drive motors when the power chair is on an incline, as the unit could roll on its own! Only engage the freewheel mode when on a level surface.

WARNING! It is important to remember that when your power chair is in freewheel mode, the braking system is disengaged.

To operate the manual freewheel levers:

1. Push down both manual freewheel levers for freewheel mode (drive motor disengaged). See figure 4.

2. Pull up both manual freewheel levers for drive mode (drive motor engaged). See figure 5.

NOTE: You must turn off the power before disengaging the drive motors; otherwise, you may get an error code on the controller. To clear this code, turn off the controller and place the power chair in drive mode. Then, turn on the controller. The error message should be cleared. If it isn’t, contact your Quantum Rehab Provider.

NOTE: The power chair will be significantly easier to push with the power off.

WARNING! Avoid applying excessive force to the manual freewheel levers.

WARNING! Do not use your foot to operate the manual freewheel levers. Do not stand on the manual freewheel levers. Applying excessive force to the manual freewheel levers may result in damage to the freewheel levers, motors, and brakes.

WARNING! Do not use the freewheel lever handles as tie-down points to secure this product.

MANUAL FREEWHEEL LEVER

Figure 5. Drive Mode (Drive Engaged)Figure 4. Freewheel Mode (Drive Disengaged)

Quantum Q4 www.pridemobility.com 11

+ 25 hidden pages

Quantum Q4 User Manual

CONTENTS

I. INTRODUCTION

II. SAFETY

II. SAFETY

II. SAFETY

III. YOUR POWER CHAIR

III. YOUR POWER CHAIR

III. YOUR POWER CHAIR

III. YOUR POWER CHAIR