Quantum PX510, PX506, PX502 User's Guide

User’s Guide User’s Guide User’s Guide User’s Guide User’s Guide

Quantum PX500 Series

Quantum PX500 Series

PX500 Series

81-81290-05 B01

Quantum PX500 Series User’s Guide, 81-81290-05 B01, April 2007, Made in USA.

Quantum Corporation provides this publication “as is” without warranty of any kind, either express or
implied, including but not limited to the implied warranties of merchantability or fitness for a particular
purpose. Quantum Corporation may revise this publication from time to time without notice.

COPYRIGHT STATEMENT

Copyright 2007 by Quantum Corporation. All rights reserved.

Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior
written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of
the law.

TRADEMARK STATEMENT

DLT, SDLT, DLTtape III, DLTtape IV and Super DLTtape I are all trademarks of Quantum Corporation.
Other trademarks may be mentioned herein which belong to other companies.

Contents

Preface xvi

StorageCare Guardian..................................................................................... xx

Chapter 1 Library Description 1

Overview............................................................................................................. 2

Library Models............................................................................................ 2

Tape Drives....................................................................................................... 11

Tape Drive Types...................................................................................... 11

Library Features............................................................................................... 17

Front Panel................................................................................................. 17

Internal Layout.......................................................................................... 22

Back Panel.................................................................................................. 26

DLTSage™ Tape Security............................................................................... 31

Mixed Media Support ..................................................................................... 31

Library Scalability (Stacked Configurations)............................................... 31

Getting Started ................................................................................................. 35

Installing the Quantum PX500 Series.................................................... 35

Cabling the Quantum PX500 Series....................................................... 38

Loading Tape Cartridges......................................................................... 38

Initial Configuration................................................................................. 39

Quantum PX500 Series User’s Guide iii

Contents

Chapter 2 Basic Library Operations 40

Installing Tape Cartridges .............................................................................. 40

Taking ESD Precautions ..........................................................................42

SDLT Cartridges ....................................................................................... 43

LTO Cartridges .........................................................................................45

Cleaning Cartridges..................................................................................46

Preparing the Library for Operation............................................................. 48

Close the Cabinet Doors and Access Panels .........................................48

Connecting to Host Workstations ..........................................................51

Turning the Library On and Off .................................................................... 59

Turning On the Library............................................................................ 59

Turning Off the Library ...........................................................................60

Placing the Library On-line or Off-line.................................................. 60

Using the OCP.................................................................................................. 60

Home Screen.............................................................................................. 60

OCP Home Screen .................................................................................... 61

OCP Buttons .............................................................................................. 61

OCP Components ............................................................................................ 61

Info Screen ................................................................................................. 63

Operations Screen..................................................................................... 68

Setup Screen...............................................................................................73

Diags Screen .............................................................................................. 80

Load Port Configuration................................................................................. 83

Chapter 3 Quantum PX500 Series Remote Management 85

Quantum PX500 Series Web Pages ............................................................... 86

Quantum PX500 Series Web Page Menu Items....................................86

Accessing PX500 Series Web Pages........................................................ 89

Using the Quantum PX500 Series Web Pages ...................................... 89

Quick Status............................................................................................... 90

Status.................................................................................................................. 92

Overview Page .......................................................................................... 92

Hardware Status Page..............................................................................93

Event Log Page.......................................................................................... 94

Statistics Page ............................................................................................ 95

Operations......................................................................................................... 98

Accessing the Operations Page............................................................... 99

Find Page....................................................................................................99

Move Page................................................................................................102

Inventory Page ........................................................................................103

Quantum PX500 Series User’s Guide iv

Contents

Drives Page.............................................................................................. 104

Setup ................................................................................................................ 106

Accessing the Setup Page ......................................................................106

Identification............................................................................................107

Users ......................................................................................................... 108

Key Users ................................................................................................. 110

SCSI/Fibre ...............................................................................................113

FC/iSCSI Bridge .....................................................................................114

Network ...................................................................................................115

Events .......................................................................................................117

Date & Time.............................................................................................121

Library......................................................................................................122

Partitions ..................................................................................................124

Field Service............................................................................................. 128

Secure Key.......................................................................................................128

Protection Mode for Cartridges............................................................ 130

Enable/Disable Secure Key for Drives................................................ 131

Select Secure Key for Library................................................................ 132

Assign Secure Key to Cartridge............................................................132

Create Secure Key Name/Secure Key Pair......................................... 133

Delete Secure Key Name .......................................................................134

Backup Secure Key File.......................................................................... 135

Upload Secure Key File.......................................................................... 136

Secure Key Best Practices and Tape Migration .........................................137

Best Practices ...........................................................................................137

Key Migration Scenarios........................................................................ 137

Utilities ............................................................................................................139

Library......................................................................................................139

System Tests ............................................................................................ 142

Maintenance ............................................................................................ 144

Logs...........................................................................................................146

Reference .........................................................................................................147

Logout..............................................................................................................149

Chapter 4 SNMP Trap List 150

Chapter 5 Troubleshooting 177

Common Problems and Solutions...............................................................177

Start-up Problems ...................................................................................178

Quantum PX500 Series User’s Guide v

Contents

OCP Problems .........................................................................................179

Robotics (Gripper) Problems.................................................................179

Operating Problems ............................................................................... 181

Interpreting System LED Status .................................................................. 183

Operator Control Panel (OCP) LED Status......................................... 183

System Controller Board (SCB) LED Status........................................184

Power Supply LED Status .....................................................................187

Tape Drive LED Status...........................................................................188

Appendix A Specifications 189

Physical Specifications ..................................................................................190

Performance Specifications........................................................................... 192

Reliability Specifications...............................................................................193

Tape Drive Specifications .............................................................................194

Environmental Specifications.......................................................................194

Noise Levels.............................................................................................195

SCSI Specifications.........................................................................................195

Appendix B SDLTtape Cartridge Maintenance 196

Handling DLTtape Cartridges.....................................................................196

Visual Inspection of DLTtape Cartridges...................................................197

When To Visually Inspect a DLTtape Cartridge................................197

Visual Inspection Procedure .................................................................197

Appendix C Installing the PX502 Library 201

Selecting an Installation Location................................................................201

Rack Space Requirements...................................................................... 202

Environmental Conditions....................................................................203

Preparing for the Installation ....................................................................... 203

Providing Necessary Tools and Equipment .......................................203

Taking ESD Precautions ........................................................................203

Installing the Library.....................................................................................204

Locating the Mounting Position ...........................................................204

Installing the Library.............................................................................. 206

Loading the Tape Cartridges ................................................................221

Initial Configuration...............................................................................221

Quantum PX500 Series User’s Guide vi

Contents

Emergency Library Access ........................................................................... 226

Appendix D Repacking the PX502 Library 229

Removing the Library from the Rack..........................................................230

Installing the Internal Shipping Restraints ................................................232

Packing the Library for Shipment ............................................................... 238

Appendix E Regulatory Statements 240

Notice for USA and CANADA Only .......................................................... 242

Laser Statement....................................................................................... 242

Dichiarazione sulla batteria della libreria ........................................... 251

Disposal of Electrical and Electronic Equipment .....................................262

Declaration of Conformity............................................................................ 263

Glossary 264

Index 266

Quantum PX500 Series User’s Guide vii

Figures

Figure 1 Slot Numbering, PX502 SDLT.................................................... 3

Figure 2 Slot Numbering, PX502 LTO...................................................... 4

Figure 3 Slot Numbering, PX506 SDLT.................................................... 6

Figure 4 Slot Numbering, PX506 LTO...................................................... 7

Figure 5 Slot Numbering, PX510 SDLT.................................................... 9

Figure 6 Slot Numbering, PX510 LTO.................................................... 10

Figure 7 PX502 Front Panel...................................................................... 18

Figure 8 PX506 Front Panel...................................................................... 19

Figure 9 PX510 Front Panel...................................................................... 20

Figure 10 PX502 Internal Layout............................................................... 22

Figure 11 PX506 Internal Layout............................................................... 23

Figure 12 PX510 Internal Layout (Right-View) ....................................... 24

Figure 13 PX510 Internal Layout (Right-View) ....................................... 25

Figure 14 PX502 Back Panel ....................................................................... 28

Figure 15 PX506 Back Panel ....................................................................... 29

Figure 16 PX510 Back Pane ........................................................................ 30

Figure 17 Multiple Library Stack (Cross Section..................................... 32

Figure 18 Connecting the Library to the Local Area Network ............. 38

Quantum PX500 Series User’s Guide viii

Figures

Figure 19 Inserting a Barcode Label (SDLT) ............................................44

Figure 20 SDLT Cartridges......................................................................... 45

Figure 21 LTO Cartridges...........................................................................46

Figure 22 SDLT Cleaning Cartridges........................................................ 47

Figure 23 LTO Cleaning Cartridges .......................................................... 47

Figure 24 Closing the PX502 Front Doors ................................................48

Figure 25 Closing the PX506 Front Doors ................................................49

Figure 26 Closing the PX510 Front Doors ................................................50

Figure 27 PX502 Cabling Configuration (SCSI)....................................... 52

Figure 28 PX502 Cabling Configuration (Surrogate)..............................53

Figure 29 PX502 Cabling Configuration (Native Fibre Channel) .........53

Figure 30 PX506 Cabling Configuration (SCSI)....................................... 54

Figure 31 PX506 Cabling Configuration (Native Fibre Channel) .........55

Figure 32 PX510 Cabling Configuration (SCSI)....................................... 56

Figure 33 PX510 Cabling Configuration (Native Fibre Channel) .........57

Figure 34 PX502 Stacked Cabling Configuration....................................58

Figure 35 Turning On the Library ............................................................. 59

Figure 36 OCP Component Tree................................................................62

Figure 37 Info Screen...................................................................................63

Figure 38 Overview Screen.........................................................................64

Figure 39 Hardware Screen........................................................................ 65

Figure 40 Hardware Information .............................................................. 65

Figure 41 Event Log Screen........................................................................66

Figure 42 Statistics Screen...........................................................................67

Figure 43 Operations Screen....................................................................... 68

Figure 44 Library Operations Screen ........................................................ 69

Figure 45 Match Label Screen ....................................................................70

Figure 46 Move From Screen...................................................................... 71

Figure 47 Drive Operations Screen ........................................................... 72

Quantum PX500 Series User’s Guide ix

Figures

Figure 48 Setup Screen ................................................................................73

Figure 49 Cabinet Setup Screen ................................................................. 74

Figure 50 Library Setup Screen..................................................................76

Figure 51 Security Screen............................................................................77

Figure 52 Network Screen ..........................................................................78

Figure 53 Date and Time Screen................................................................ 79

Figure 54 Diagnostic Screen .......................................................................80

Figure 55 System-level Test Screen ...........................................................80

Figure 56 Subsystem Tests Screen............................................................. 81

Figure 57 Component Tests Screen ........................................................... 82

Figure 58 Load Port Settings ......................................................................84

Figure 59 Quantum PX500 Series Web Page Menu Items .....................87

Figure 60 Quantum Tape Security Menus ............................................... 88

Figure 61 Overview Page............................................................................ 89

Figure 62 Status Page ..................................................................................92

Figure 63 Hardware Status Page ............................................................... 93

Figure 64 Event Log Page ...........................................................................94

Figure 65 Statistics Page.............................................................................. 98

Figure 66 Operations Page..........................................................................99

Figure 67 Find Page ...................................................................................100

Figure 68 Move Page .................................................................................102

Figure 69 Inventory Page.......................................................................... 104

Figure 70 Drives Page................................................................................ 105

Figure 71 Setup Page .................................................................................107

Figure 72 Users Page ................................................................................. 109

Figure 73 Create Key User........................................................................111

Figure 74 Remove Secure User ................................................................ 111

Figure 75 Change Key User Password....................................................112

Figure 76 SCSI Page...................................................................................113

Quantum PX500 Series User’s Guide x

Figures

Figure 77 Fibre Channel/iSCSI Page ...................................................... 115

Figure 78 Network Page ...........................................................................116

Figure 79 Events Page ...............................................................................118

Figure 80 SNMP Section of Event Page ..................................................121

Figure 81 Date & Time Page..................................................................... 122

Figure 82 Library Page..............................................................................123

Figure 83 Partitions Page ..........................................................................125

Figure 84 Secure Key Page........................................................................ 129

Figure 85 Protection Mode for Cartridges..............................................130

Figure 86 Enable/Disable Secure Key for Drives.................................. 131

Figure 87 Select Secure Key for Library.................................................. 132

Figure 88 Assign Secure Key to Cartridge ............................................. 132

Figure 89 Create Secure Key Name/Secure Key Pair .......................... 133

Figure 90 Delete Secure Key Name.........................................................134

Figure 91 Backup Secure Key File ........................................................... 135

Figure 92 Upload Secure Key File ...........................................................136

Figure 93 Utilities Page ............................................................................. 139

Figure 94 Library Page..............................................................................140

Figure 95 Selftest Page...............................................................................142

Figure 96 System Tests Page .................................................................... 143

Figure 97 Maintenance Page .................................................................... 144

Figure 98 Logs Page...................................................................................146

Figure 99 View Log Page .........................................................................147

Figure 100 Reference Page..........................................................................148

Figure 101 About Page................................................................................148

Figure 102 Location of the Reel Locks and the Hub ............................... 198

Figure 103 Opening the Tape Cartridge Door.........................................199

Figure 104 Write Protect Switch ................................................................ 200

Figure 105 Rack Space Requirements .......................................................202

Quantum PX500 Series User’s Guide xi

Figures

Figure 106 Rail Adapter Orientation......................................................... 208

Figure 107 Assembling the Left-Hand Rack Mount Shelves................. 209

Figure 108 Assembling the Right-Hand Rack Mount Shelves .............. 210

Figure 109 Installing the Rack Mount Shelves......................................... 211

Figure 110 Back Mounting Brackets..........................................................213

Figure 111 Installing the PX502 in the Rack............................................. 214

Figure 112 Securing the Back of the Library............................................215

Figure 113 PX502 Tape Drive Numbering ...............................................216

Figure 114 PX502 Cabling Configuration.................................................217

Figure 115 PX502 Cable Configuration (Surrogate)................................ 218

Figure 116 PX502 Cable Configuration (Native Fibre Channel)........... 219

Figure 117 PX502 Stacked Cabling Configuration (SCSI Shown)......... 220

Figure 118 Turning On the Library ........................................................... 222

Figure 119 Setup Screen..............................................................................223

Figure 120 Library Options Screen............................................................223

Figure 121 Date and Time Screen..............................................................224

Figure 122 Network Screen ........................................................................225

Figure 123 Opening the Right and Left Magazine Access Doors .........227

Figure 124 Removing the Magazines........................................................ 228

Figure 125 Removing the PX502 Library..................................................231

Figure 126 Removing the Top Cover ........................................................233

Figure 127 Moving the Robotics ................................................................ 234

Figure 128 Inserting the Metal Restraint..................................................235

Figure 129 Installing the Robotics Restraints........................................... 236

Figure 130 Securing the Robotics...............................................................237

Figure 131 Preparing the Library for Shipping .......................................239

Quantum PX500 Series User’s Guide xii

Tables

Table 1 SDLT 320 Performance Characteristics................................... 11

Table 2 SDLT 600 Performance Characteristics................................... 12

Table 3 DLT-S4 Performance Characteristics....................................... 13

Table 4 HP LTO Performance Characteristics ..................................... 14

Table 5 HP LTO-3 Performance Characteristics.................................. 15

Table 6 Front Panel Features .................................................................. 21

Table 7 Capacity, PX502 Multiple Library Stack (42U High Rack) .. 33
Table 8 Capacity, PX506 Multiple Library Stack (42U High Rack) .. 34
Table 9 Capacity, PX510 Multiple Library Stack (42U High Rack) .. 34

Table 10 Rack Space Requirements (PX502 and PX506)....................... 36

Table 11 Rack Space Requirements (PX510) .......................................... 37

Table 12 Library Operations Options...................................................... 69

Table 13 Drive Options ............................................................................. 73

Table 14 Cabinet Setup.............................................................................. 74

Table 15 Library Setup.............................................................................. 76

Table 16 Security Setup............................................................................. 77

Table 17 Import/Export Option Settings ............................................... 83

Quantum PX500 Series User’s Guide xiii

Tables

Table 18 Quick Status Library Health Conditions ................................ 90

Table 19 Quick Status Health Messages ................................................. 90

Table 20 Statistics Information.................................................................96

Table 21 Identification Information....................................................... 107

Table 22 User Information......................................................................109

Table 23 Native Fibre Channel Configuration Options...................... 114

Table 24 Network Configuration Fields ...............................................117

Table 25 Email Notification ....................................................................118

Table 26 Send Email Test ........................................................................119

Table 27 SNMP Trap Selections............................................................. 121

Table 28 Library Configuration.............................................................. 123

Table 29 Creating a Partition..................................................................126

Table 30 Configuration File Types......................................................... 145

Table 31 Start-up Problems..................................................................... 178

Table 32 OCP Problems........................................................................... 179

Table 33 Robotics (Gripper) Problems..................................................180

Table 34 Problems During Library Operation.....................................181

Table 35 OCP LED States........................................................................183

Table 36 SCSI SCB LED........................................................................... 185

Table 37 Fibre Channel SCB LED ..........................................................186

Table 38 Power Supply LEDs................................................................. 187

Table 39 Tape Drive LEDs ......................................................................188

Table 40 Unit Dimensions/Weight .......................................................190

Table 41 Capacities................................................................................... 190

Table 42 Performance Specifications..................................................... 192

Table 43 Library Performance................................................................192

Table 44 Reliability Specifications ......................................................... 193

Table 45 Tape Drive Specifications........................................................194

Table 46 Power .........................................................................................194

Quantum PX500 Series User’s Guide xiv

Tables

Table 47 Climate.......................................................................................194

Table 48 Rack Hole Types.......................................................................204

Table 49 PX502 Rail Hole Patterns and Mounting Positions............. 205

Table 50 Library Mounting Hardware..................................................206

Table 51 Back Mounting Bracket Orientation...................................... 212

Table 52 Setting Up the Cabinet.............................................................224

Quantum PX500 Series User’s Guide xv

Preface

Audience

Purpose

Document Organization

This document is written for operators of the PX500 Series consisting of
the PX502, PX506, and PX510 tape libraries.

This document explains how to use the PX502, PX506, and PX510 tape
libraries.

This document is organized as follows:

• Chapter 1, Library Description, provides an overview of the PX500
Series libraries.

• Chapter 2, Basic Library Operations, introduces the library OCP
screens and explains how to use them to perform basic library
operations such as moving tape cartridges within the library,
removing the tape cartridge magazines, and viewing library
information.

• Chapter 3, Quantum PX500 Series Remote Management, explains
how to change the library configuration and manage the library using
the remote GUI.

• Chapter 4, SNMP Trap List, lists the SNMP traps supported by the
PX500 series libraries.

Quantum PX500 Series User’s Guide xvi

Preface

• Chapter 5, Troubleshooting, discusses problems you may encounter

during the setup and operation of the PX500 Series library.

• Appendix A, Specifications, lists the specifications for the

PX500 Series libraries.

• Appendix B, SDLTtape Cartridge Maintenance, provides

guidelines for handling SDLT cartridges and visually
inspecting them if necessary.

• Appendix C, Installing the PX502 Library, provides installation

information for the PX502 library.

• Appendix D, Repacking the PX502 Library, provides repacking

information for the PX502 library.

• Appendix E, Regulatory Statements, provides regulatory

information for the PX500 Series libraries.

This document concludes with a glossary and a detailed index.

Notational Conventions

This manual uses the following conventions:

Note: Notes emphasize important information related to the main

topic.

Caution: Cautions indicate potential hazards to equipment and are

included to prevent damage to equipment.

Warning: Warnings indicate potential hazards to personal safety and

are included to prevent injury.

This manual uses the following:

• Right side of the library — Refers to the right side as you face

the component being described.

• Left side of the library — Refers to the left side as you face the

component being described.

Quantum PX500 Series User’s Guide xvii

Preface

Related Documents

Documents related to the PX502, PX506, and PX510 tape libraries are
shown below:

Quantum PX500 Series Documentation 0

Document No. Title Description

81-81292 PX500 Series Quick Start Provides information on

installing the PX502
library in a rack.

81-81301 PX500 Series Tape Drive

Installation Instructions

Provides information on
installing tape drives in
the PX500 Series library.

81-81303 PX500 Series Tape Drive

Replacement Instructions

Provides information on
replacing tape drives in
the PX500 Series library.

81-81354 FC1202 Fibre Channel

Bridge User’s Guide

Provides web and serial
interface information for
the FC1202 Fibre
Channel bridge.

81-81539 TC2201 iSCSI Bridge

User’s Guide

Provides web and serial
interface information for
the TC2201 iSCSI bridge.

81-81357 PX500 Series Magazine

Upgrade Instructions

Provides installation
information for both the
SDLT and LTO tape
magazines.

6311658 SNMP Integration Guide Provides integration

information for SNMP.

81-81627 PX500 Series DLTSage™

Secure Tape Quick Start
Guide

Provides information on
creating secure keys on
your library.

Refer to the appropriate product manuals for information about your
tape drives and cartridges.

Quantum PX500 Series User’s Guide xviii

Preface

SCSI-2 Specification 0

The SCSI-2 communications specification is the proposed American
National Standard for information systems, dated March 9, 1990. Copies
may be obtained from:

Global Engineering Documents
15 Inverness Way, East
Englewood, CO 80112
[phone] or [phone]

Contacts

Quantum company contacts are listed below.

Quantum Corporate Headquarters 0

To order documentation on the PX500 Series or other products contact:

Quantum Corporation
P.O. Box 57100
Irvine, CA 92619-7100
[phone]
[phone]

Technical Publications 0

To comment on existing documentation send e-mail to:

[e-mail]

Quantum Home Page 0

Visit the Quantum home page at:

http://www.quantum.com

Getting More Information or
Help

StorageCare™, Quantum’s comprehensive service approach, leverages
advanced data access and diagnostics technologies with cross­environment, multi-vendor expertise to resolve backup issues faster and
at lower cost.

Quantum PX500 Series User’s Guide xix

Preface

StorageCare Guardian

Accelerate service issue resolution with these exclusive Quantum
StorageCare services:

• Service and Support Website - Register products, license software,
browse Quantum Learning courses, check backup software and
operating system support, and locate manuals, FAQs, firmware
downloads, product updates and more in one convenient location.
Benefit today at:

• eSuport - Submit online service requests, update contact information,
add attachments, and receive status updates via email. Online
Service accounts are free from Quantum. That account can also be
used to access Quantum’s Knowledge Base, a comprehensive
repository of product support information. Sign up today at:

www.quantum.com/support.

• StorageCare Guardian - Securely links Quantum hardware and the
diagnostic data from the surrounding storage ecosystem to
Quantum's Global Services Team for faster, more precise root cause
diagnosis. StorageCare Guardian is simple to set up through the
internet and provides secure, two-way communications with
Quantum’s Secure Service Center. More StorageCare Guardian
information can be found at:

www.quantum.com/support.

www.quantum.com/guardian.

For further assistance, or if training is desired, contact Quantum
Technical Assistance Center:

North America: [phone]

UK, France and Germany 00800 4 QUANTUM

EMEA [phone]

For worldwide support: www.quantum.com/contactsupport

StorageCare Guardian 0

StorageCare Guardian is a remote monitoring and diagnostic solution that

enables Quantum to proactively monitor the health of Quantum
products, use diagnostic data to predict possible failures, and determine
whether or not the problem involves a Quantum product or other critical
component in the environment.

Quantum PX500 Series User’s Guide xx

Preface

StorageCare Guardian

Benefits

More Reliable Backups

Faster Resolution Time

StorageCare Guardian gives the customer added assurance that Quantum

will make sure its products are running optimally to ensure maximum
operational efficiency. Deploying this solution is easy and enables
customers to minimize the costs associated with system downtime and
service issues should a problem arise.

Through continuous 24x7x365 monitoring, StorageCare Guardian
proactively checks Quantum systems for common errors and alerts the
customer when a Quantum product is underperforming. By proactively
identifying red flags, the risk of failed backups and machine downtime
can be mitigated.

When the system is down, StorageCare Guardian provides the necessary
diagnostics data that enables Quantum to identify the root cause and
expedite the problem resolution process. Problems that used to take days
to fix can now be fixed in minutes. When problems require onsite
support, field engineers will have better information along with the right
parts necessary to fix the problem.

StorageCare Guardian allows Quantum to 0

• Monitor diagnostic data related to Quantum products

• Receive alarms that notify Quantum of issues at the customer site

• Run diagnostic utilities to more quickly determine the root cause of
issues

• Initiate remote connection to remote management interface to get
more in-depth information about the health of your Quantum
product.

• Distribute software/firmware upgrades - this will be available as a
future enhancement

Product Features 0

• Continuous Monitoring - Proactive 7x24x365 monitoring of Quantum
products enabling Quantum Support to be alerted on events such as
errors or marginal conditions that are defined by the user.

Quantum PX500 Series User’s Guide xxi

Preface

StorageCare Guardian

• Root Cause Diagnosis - Allows Quantum to quickly isolate and
identify the root cause of a problem.

• Rapid Problem Resolution- Quantum can rapidly recommend and/
or implement the corrective actions needed to resolve a problem
ensuring minimal impact to the IT environment.

• Quantum Remote Software Update - Distributed software update
capability allows fast updates to agent software and Quantum
hardware installed at customer sites

• Real-time Data Collection - Instant on-demand or scheduled
diagnostic data collection from Quantum products as well as the
ability to run user-defined data collection scripts from agent.

• Access Management - Customer has full control over Quantum's
access rights and privileges.

• Audit Logging - Audit logs are kept for all communications to and
from the agent.

How it works: 0

1 Customers can download the StorageCare Guardian agent software

from

http://www.quantum.com/guardiandownload.

2 Customer installs the StorageCare Guardian agent on any Windows

2000/2003/XP or Solaris 8/9 server located at the customer’s site.

3 The StorageCare Guardian agent monitors Quantum products, and

provides information and updates to the Quantum Enterprise Server
that resides at Quantum Support.

4 If an error or problem is detected, Quantum queues a request to the

StorageCare Guardian agent for data collection or real-time access to

the system.

5 The StorageCare Guardian agent checks access policy settings to

determine if access is allowed.

6 If approved, the information is transferred to Quantum, or a remote

connection is initiated.

7 Quantum Support will diagnose the problem and, if necessary, send

the needed parts and/or field personnel to resolve the issue.

Quantum PX500 Series User’s Guide xxii

Preface

StorageCare Guardian

8 Quantum can identify if the backup problem is not associated with

the Quantum device and then direct the customer to resolve the issue
with appropriate third-party vendor.

Quantum PX500 Series User’s Guide xxiii

Chapter 1

1Library Description

This chapter provides an overview of the PX500 Series consisting of the
PX502, PX506, and PX510 libraries. The chapter is divided into the
following sections:

• Overview

• Tape Drives

• Library Features

• DLTSage™ Tape Security

• Mixed Media Support

• Library Scalability (Stacked Configurations)

• Getting Started

Quantum PX500 Series User’s Guide 1

Overview

Chapter 1 Library Description

Overview

Quantum PX500 Series libraries are automated tape storage and retrieval
devices that (depending on library model, see
consist of up to 20 tape drives and up to 170 SDLT or 200 LTO tape
cartridges. Both SDLT and LTO tape cartridges can be installed in a single
library as long as the appropriate magazines and drives are installed.

Library Models) may

Library Models 1

The PX500 Series libraries consist of the following models:

• PX502 Library

• PX506 Library

• PX510 Library

PX502 Library 1

The PX502 library supports up to two tape drives and up to 32 SDLT
cartridges or 38 LTO cartridges. Cartridges are stored in two removable
cartridge magazines and two fixed slots.

# Tape
Drives # Magazines

SDLT 0 - 2 2 (15 slots per

magazine)

Quantum PX500 Series User’s Guide 2

# Fixed
Slots

232

#
Cartridges

Chapter 1 Library Description

0000

0030

0001
0002

0003

0004

0005
0006

0007
0008
0009

0010
0011

0012
0013
0014

0015
0016
0017
0018
0019

0020
0021
0022
0023
0024

0025
0026
0027
0028
0029

0031

Tape
drive 2

Tape
drive 1

Gripper

To p

Fixed cartridge slotsSDLT magazines have 15 cartridges

Mag 1

Mag 2

Overview

Figure 1 Slot Numbering,
PX502 SDLT

# Tape
Drives # Magazines

LTO 0 - 2 2 (18 slots per

magazine)

# Fixed
Slots

#
Cartridges

238

Quantum PX500 Series User’s Guide 3

Figure 2 Slot Numbering,

0027

0017

0036
0037

0000
0001

0002
0003
0004

0006
0007

0008
0009
0010

0012
0013

0014
0015
0016

0019
0020
0021

0022
0023

0025
0026

0029

0031
0032
0033

0034
0035

0005 0011

003000240018

0028

Tape
drive 1

Tape
drive 2

Gripper

To p

Fixed cartridge slots

LTO magazines have 18 cartridges

Mag 1

Mag 2

PX502 LTO

Chapter 1 Library Description

Overview

Quantum PX500 Series User’s Guide 4

Chapter 1 Library Description

Overview

PX506 Library 1

The PX506 library supports up to six tape drives and up to 88 SDLT
cartridges or 100 LTO cartridges. Cartridges are stored in four removable
cartridge magazines and twenty-eight fixed slots.

# Tape
Drives # Magazines

SDLT 0 - 6 4 (15 slots per

# Fixed
Slots

#
Cartridges

28 88

magazine)

LTO 0 - 6 4 (18 slots per

28 100

magazine)

Quantum PX500 Series User’s Guide 5

Figure 3 Slot Numbering,

0087

0000
0001

0002
0003

0004

0005
0006

0007
0008

0009

0010
0011

0012
0013

0014

0060
0061
0062

0063
0064
0065

0066
0067
0068

0086

0085

0084

0083

0082

0081

0080

0079

0078

0015
0016

0017
0018

0019

0020
0021

0022
0023

0024

0025
0026

0027
0028

0029

0030
0031
0032

0033
0034

0035
0036
0037

0038
0039

0040
0041
0042

0043
0044

0069
0070
0071

0072
0073
0074

0075
0076
0077

0045
0046
0047
0048
0049

0050
0051

0052
0053
0054

0055
0056
0057
0058
0059

Top

Ta pe
drive 1

Ta pe
drive 2

Gripper

To p

Mag 1

Mag 2

SDLT magazines have 15 cartridges Right-hand magazines

9 Fixed cartridge slots

9 Fixed cartridge slots

Left-hand magazines

Ta pe
drive 4

Ta pe
drive 3

Ta pe
drive 6

Ta pe
drive 5

To p

Mag 1 Mag 2

Mag 3 Mag 4

10 fixed cartridges slots

PX506 SDLT

Chapter 1 Library Description

Overview

Quantum PX500 Series User’s Guide 6

Figure 4 Slot Numbering,

0099

0000
0001
0002
0003
0004

0006
0007
0008
0009
0010

0012
0013
0014
0015
0016

0005 0011 0017

0018
0019
0020
0021
0022

0024
0025
0026
0027
0028

0030
0031
0032

0034

0023 0029 0035

0036
0037

0038
0039
0040

0042
0043

0044
0045
0046

0048
0049

0050
0051
0052

0041 0047 0053

0054
0055
0056

0057
0058

0060
0061
0062

0063
0064

0066
0067
0068

0069
0070

0059 0065 0071

0072
0073
0074

0075
0076
0077

0078
0079
0080

0081
0082

0083

0084
0085

0086

0087
0088

0089

0098

0097

0096

0095

0094

0093

0092

0091

0090

Top

0033

Tape
drive 1

Tape
drive 2

Gripper

To p

LTO magazines have 18 cartridges Right-hand magazines

9 Fixed cartridge slots

9 Fixed cartridge slots

Left-hand magazines

Tape
drive 3

Tape
drive 2

Tape
drive 6

Tape
drive 5

To p

Mag 1 Mag 2

Mag 3 Mag 4

10 fixed cartridges slots

PX506 LTO

Chapter 1 Library Description

Overview

Quantum PX500 Series User’s Guide 7