Quantum P4000, P7000 User's Guide

Quantum P4000 and P7000
Libraries
User’s Guide
6434003-04
Ver. 4, Rel. 0
Quantum P4000 and P7000 Libraries User’s Guide, 6434003-04, Ver. 4, Rel. 0, March 2004, Made in USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice.
COPYRIGHT STATEMENT
Copyright 2004 by Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.
TRADEMARK STATEMENT
DLT, SDLT, DLTtape III, DLTtape IV and Super DLTtape I , Prism Storage Architecture, IntelliGrip, WebAdmin, and WebLibrarian are all trademarks of Quantum Corporation. Other trademarks may be mentioned herein which belong to other companies.
6207947-06cP 84

Contents

Preface xiii
Chapter 1 Library Description 1
Overview.............................................................................................................1
Library Models............................................................................................ 2
Shelf Bin Numbering Conventions .......................................................... 5
Features and Benefits....................................................................................... 19
Library Components........................................................................................ 20
Cabinet .......................................................................................................20
GUI.............................................................................................................. 24
IntelliGripTM Mixed Media CHM.........................................................26
Tape Drives................................................................................................27
Load Port and Magazines........................................................................ 28
Chapter 2 Basic Library Operations 31
Installing Tape Cartridges ..............................................................................32
Taking ESD Precautions .......................................................................... 32
DLT/SDLT Cartridges.............................................................................33
LTO Cartridges ......................................................................................... 35
Placing Tape Cartridges in the Library .................................................36
Quantum P4000 and P7000 Libraries User’s Guide iii
Contents
Preparing the Library for Operation............................................................. 37
Closing the Library Doors and Access Panels...................................... 37
Connecting Host Workstations............................................................... 37
Turning the Library On and Off ....................................................................42
Turning On the Library............................................................................ 42
Placing the Library On-line or Off-line.................................................. 42
Turning Off the Library ...........................................................................42
Using the GUI...................................................................................................43
Opening a Screen ...................................................................................... 45
Library Status Information......................................................................45
Exiting a Screen......................................................................................... 46
Library Controls........................................................................................46
Obtaining Library Status................................................................................. 48
Overview Screen.......................................................................................48
Tapes Screen .............................................................................................. 51
Changing the GUI Security Levels ................................................................52
Securing the GUI.......................................................................................53
Operating the Load Port .................................................................................54
Loading a Tape Cartridge Magazine ..................................................... 55
Inserting Tape Cartridges into the Load Port.............................................. 55
Inserting DLT and SDLT Tape Cartridges............................................56
Inserting LTO Tape Cartridges............................................................... 57
Manually Ejecting a Tape Cartridge ............................................................. 58
DLT Tape Drives.......................................................................................58
Quantum SDLT and IBM LTO Tape Drives ......................................... 60
Chapter 3 Operator Commands 61
Opening the Operator Screen.........................................................................62
Configuring the Library.................................................................................. 63
SCSI ID Assignment Guidelines.............................................................65
Configuring Library Options .........................................................................66
Configuring a Library Option................................................................. 67
Performing an Inventory ................................................................................68
Moving Cartridges...........................................................................................68
Unloading a Drive ...........................................................................................70
Unloading the Load Port ................................................................................71
Quantum P4000 and P7000 Libraries User’s Guide iv
Contents
Chapter 4 Service Commands 73
Opening the Service Screen ............................................................................74
Changing Passwords .......................................................................................75
If You Lose a Password............................................................................76
Generating Reports ..........................................................................................76
Generating Any Service Report ..............................................................77
Testing the Library...........................................................................................81
Performing a System Test ........................................................................82
Initializing Non-Volatile Information ...........................................................83
Executing Either Command ....................................................................83
Chapter 5 Multi-Unit Commands 85
Opening the Multi-Unit Screen......................................................................86
Configure Multi-Units (P4000/P7000) ..........................................................87
Calibrating the Libraries in a Multi-Unit Configuration ............................89
Chapter 6 Troubleshooting 91
Common Problems and Solutions .................................................................91
Start-up Problems......................................................................................92
GUI Problems ............................................................................................93
Robotics Problems.....................................................................................93
Operating Problems..................................................................................95
Tape Drive Problems ................................................................................96
Appendix A Library Specifications 97
Physical Characteristics...................................................................................98
Performance and Reliability Characteristics ..............................................100
Environmental Specifications................................................................101
v Quantum P4000 and P7000 Libraries User’s Guide
Contents
Appendix B Relocating the Library 103
Checking the New Installation Site............................................................. 104
Preparing the Library for Relocation .......................................................... 104
Removing Tape Cartridges ................................................................... 105
Installing Shipping Restraints and Packing........................................ 105
Load Port Shipping Plate....................................................................... 111
Disconnecting Library Cables............................................................... 112
Crating the Library ........................................................................................ 112
Crating the Library.................................................................................112
Preparing the Library for Operation........................................................... 115
Appendix C Automatic Drive Cleaning 117
Drive Cleaning Modes .................................................................................. 117
Host-Initiated Cleaning Mode .............................................................. 117
Automatic Drive Cleaning Mode .........................................................118
Selection of Cleaning Mode.......................................................................... 118
Diagnostic Software................................................................................ 118
GUI............................................................................................................ 119
Mode Select Command..........................................................................119
Reporting of Cleaning Mode........................................................................ 119
Diagnostic Software................................................................................ 119
Mode Sense Command .......................................................................... 120
Cleaning Cartridges.......................................................................................120
Capacity....................................................................................................120
Identification............................................................................................ 120
Storage and Tracking .............................................................................121
Monitoring Usage...................................................................................121
Element Status Information...................................................................122
Monitoring the Drives................................................................................... 122
Media Movement to the Drive..................................................................... 123
Supervising the Drive Cleaning Operation................................................ 124
Media Movement from the Drive................................................................ 124
Unloading Cleaning Cartridges................................................................... 125
Appendix D Laser Regulations 127
Quantum P4000 and P7000 Libraries User’s Guide vi
Contents
Appendix E Regulatory Statements 129
Glossary 137
Index 143
vii Quantum P4000 and P7000 Libraries User’s Guide
Contents
Quantum P4000 and P7000 Libraries User’s Guide viii

Figures

Figure 1 Bin Shelf Numbering Conventions P4000 8/171..................... 6
Figure 2 Bin Shelf Numbering Conventions P4000 8/322..................... 8
Figure 3 Bin Shelf Numbering Conventions P4000 10/100................. 10
Figure 4 Bin Shelf Numbering Conventions P4000 10/165................. 11
Figure 5 Bin Shelf Numbering Conventions P4000 10/316................. 13
Figure 6 Bin Shelf Numbering Conventions P7000 16/399................. 14
Figure 7 Bin Shelf Numbering Conventions P7000 16/555................. 16
Figure 8 Bin Shelf Numbering Conventions P7000 8/679................... 18
Figure 9 P4000 Cabinet-Front View ........................................................ 21
Figure 10 P7000 Cabinet-Front View ........................................................ 22
Figure 11 P4000 Cabinet-Back Panels ....................................................... 23
Figure 12 P7000 Cabinet - Back Panels ..................................................... 24
Figure 13 GUI—Initial Screen (P7000) ...................................................... 25
Figure 14 Advanced Robotics System....................................................... 26
Figure 15 DLT/SDLT Load Port................................................................ 29
Figure 16 LTO Load Port ............................................................................29
Figure 17 Inserting a Bar Code Label (DLT/SDLT)................................34
Figure 18 DLT and SDLT Cartridges ........................................................ 35
Quantum P4000 and P7000 Libraries User’s Guide vii
Figure 19 LTO Cartridge .............................................................................36
Figure 20 Cabling Configuration 8 Drive P4000......................................38
Figure 21 Cabling Configuration 16 Drive P7000....................................39
Figure 22 Ethernet Cabling 8 Drive P4000................................................40
Figure 23 Ethernet Cabling 16 Drive P7000..............................................41
Figure 24 GUI—Initial Screen.....................................................................44
Figure 25 Library Status Indicators ...........................................................46
Figure 26 Library Controls..........................................................................47
Figure 27 Overview Screen.........................................................................49
Figure 28 Tape Drive Status Screen...........................................................50
Figure 29 Tapes Screen ................................................................................51
Figure 30 Password Screen .........................................................................53
Figure 31 Rotating the Load Port Drum ...................................................57
Figure 32 LTO Tape Cartridge Load Port.................................................58
Figure 33 DLT Tape Drive Front Bezel (Example) ..................................59
Figure 34 Password Screen .........................................................................62
Figure 35 Operator Screen...........................................................................63
Figure 36 Configure: Library Screen .........................................................64
Figure 37 Configure: Library Settings Screen ..........................................65
Figure 38 Configure: Options Screen ........................................................67
Figure 39 Control: Move Cartridges Screen.............................................69
Figure 40 Unload Drives Screen.................................................................70
Figure 41 Enter Password Screen...............................................................74
Figure 42 Service: Change Password Screen............................................75
Figure 43 Service Screen - Reports.............................................................77
Figure 44 Report: Statistics Screen.............................................................78
Figure 45 Report: Actuator Status Screen.................................................79
Figure 46 Report: SysTest Library Results Screen...................................80
Figure 47 Report: AutoClean Status Screen..............................................81
Figure 48 Test: Systest Library Screen.......................................................82
viii Quantum P4000 and P7000 Libraries User’s Guide
Figure 49 Enter Password Screen .............................................................. 86
Figure 50 Multi-Unit Screen .......................................................................87
Figure 51 Configure Multi-Unit.................................................................88
Figure 52 Multi-Unit Screen .......................................................................89
Figure 53 Extension Axis Restraints - Storage Location.......................106
Figure 54 Installing the Vertical Carriage Restraint..............................107
Figure 55 Installing the Horizontal Carriage Restraint........................ 108
Figure 56 Pivoting Gripper Restraint into Position ..............................109
Figure 57 Gripper Restraint in Position..................................................109
Figure 58 Installing the Gripper Restraint..............................................110
Figure 59 Installing the Gripper Restraint Screw.................................. 110
Figure 60 Inserting the Shipping Plate ...................................................111
Figure 61 Crating the Library...................................................................114
Figure 62 Product Conformation Label.................................................. 127
Figure 63 Laser Light Warning Label ..................................................... 128
Figure 64 Exposure Warning Label.........................................................128
Figure 65 P4000 Declaration of Conformity........................................... 135
Figure 66 P7000 Declaration of Conformity........................................... 136
Quantum P4000 and P7000 Libraries User’s Guide ix
x Quantum P4000 and P7000 Libraries User’s Guide

Tables

Table 1 DLT 8000 Performance Characteristics P4000.......................... 2
Table 2 SDLT 220 Performance Characteristics P4000.......................... 3
Table 3 SDLT 320 Performance Characteristics P4000.......................... 3
Table 4 SDLT 600 Performance Characteristics P4000.......................... 3
Table 5 IBM LTO1 Performance Characteristics P4000........................ 3
Table 6 IBM LTO2 Performance Characteristics P4000........................ 3
Table 7 HP LTO2 Performance Characteristics P4000.......................... 4
Table 8 DLT 8000 Performance Characteristics P7000.......................... 4
Table 9 SDLT 220 Performance Characteristics P7000.......................... 4
Table 10 SDLT 320 Performance Characteristics P7000.......................... 4
Table 11 SDLT 600 Performance Characteristics P7000.......................... 4
Table 12 IBM LTO1 Performance Characteristics P7000 ........................5
Table 13 IBM LTO2 Performance Characteristics P7000 ........................5
Table 14 HP LTO2 Performance Characteristics P7000.......................... 5
Table 15 Tape Drive and Cartridge Specifications................................27
Table 16 GUI Components........................................................................ 45
Table 17 Security Levels (listed from highest to lowest)...................... 52
Quantum P4000 and P7000 Libraries User’s Guide xi
Tables
Table 18 Start-up Problems.......................................................................92
Table 19 GUI Problems..............................................................................93
Table 20 Robotics Problems ......................................................................93
Table 21 Problems During Library Operation........................................95
Table 22 Tape Drive Problems..................................................................96
Table 23 Physical Characteristics .............................................................98
Table 24 Interfaces....................................................................................100
Table 25 Performance Characteristics....................................................100
Table 26 Reliability Characteristics........................................................101
Table 27 Environmental Specifications .................................................101
xii Quantum P4000 and P7000 Libraries User’s Guide

Preface

This manual introduces the Quantum P4000 and P7000 libraries and discusses:
Library operations
Configuration
•Calibration
•Servicing
Basic troubleshooting
Audience
This manual is written for library operators and field service engineers.
Quantum P4000 and P7000 Libraries User’s Guide xiii
Preface
Purpose
Document Organization
This document provides information about the P4000 and P7000 including:
•Description
Basic library operations
Operator commands
Service commands
Multi-unit commands
Following is a brief description of chapter contents.
Chapter 1, Library Description
provides an overview of the library and orients the operator or field service engineer to the numbering conventions for bins and tape drives.
Chapter 2, Basic Library Operations
provides an overview of the library GUI and introduces the operator to the basic procedures for placing the library on line.
Chapter 3, Operator Commands
describes the commands f o u n d o n t h e O p e r a t o r s c r e e n o f t h e G U I .
Chapter 4, Service Commands
discusses using the Service
screen for generating reports and testing the library.
Chapter 5, Multi-Unit Commands
discusses the commands available through the Multi-Unit screen of the GUI. These commands allow multi-unit configuration and calibration.
Chapter 6, Troubleshooting
discusses problems you may encounter during the setup and operation of the P4000 and P7000. Corrective information is provided to help you resolve the problems.
The Appendixes provide library specifications, relocation and repacking instructions, automatic drive cleaning instructions, laser regulations, and regulatory statements.
xiv Quantum P4000 and P7000 Libraries User’s Guide
Preface
Notational Conventions
This manual uses the following conventions:
Caution: Caution indicates potential hazards to equipment or
data.
Warning: Warning indicates potential hazards to personal
safety.
Note: Note emphasizes important information related to the
main topic.
This manual uses the following conventions:
Right side of the library — Refers to the right side as you face the component being described.
Left side of the library — Refers to the left side as you face the component being described.
b — All binary numbers are succeeded by “b.”
h — All hexadecimal numbers are succeeded by “h.”
Error or attention conditions are represented in parenthesis that translate as follows:
(SK=S ASC=AA ASCQ=QQ) where: S — hexadecimal sense key value AA — hexadecimal additional sense code QQ — hexadecimal additional sense code qualifiers
Quantum P4000 and P7000 Libraries User’s Guide xv
Preface
Related Documents
The following Quantum documents are also available for the P4000 and P7000 library:
Document
Document No. Document Title
6434005 Quantum P4000
Library Unpacking Instructions
6434006 Quantum P7000
Library Unpacking Instructions
6434007 Quantum P-Series
Library Software Interface Guide
Description
Describes unpacking and moving a P4000
Describes unpacking and moving a P7000
For programmers writing P4000 and P7000 control software
Refer to the appropriate product manual(s) for information about your tape drive and cartridges.
SCSI-2 Specification 0
The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from:
Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740
xvi Quantum P4000 and P7000 Libraries User’s Guide
Contacts Quantum company contacts are listed below.
Quantum Corporate Headquarters 0
To order documentation on the P-Series or other products contact:
Quantum Corporation P.O. Box 57100 Irvine, CA 92619-7100 (949) 856-7800 (800) 284-5101
Technical Publications 0
To comment on existing documentation send e-mail to:
doc-comments@quantum.com
Preface
Quantum Home Page 0
Visit the Quantum home page at:
http://www.quantum.com
Customer Support 0
The Quantum Customer Support Department provides a 24-hour help desk that can be reached at:
North/South America: (949) 725-2100 or (800) 284-5101
Asia/Pacific Rim: (International Code) + 61 7 3839 0988
Europe/Middle East/Africa: (International Code) + 44 (0) 1256 848748
Send faxes for the Customer Support Department to:
North/South America: (949) 725-2176
Asia/Pacific Rim: (International Code) + 61 7 3839 0955
Europe/Middle East/Africa: (International Code) + 44 (0) 1256 848777
Quantum P4000 and P7000 Libraries User’s Guide xvii
Preface
Send e-mail for the Customer Support Department to:
North/South America: www.quantum.com/askaquestion Asia/Pacific Rim: apachelp@quantum.com Europe/Middle East/Africa: eurohelp@quantum.com
xviii Quantum P4000 and P7000 Libraries User’s Guide
Chapter 1

1Library Description

This chapter describes both the P4000 and P7000 and their components. The chapter consists of:
•Overview
•Features and benefits
Library components
•Cabinet
G r a p h i c a l U s e r I n t e r f a c e ( G U I )
•IntelliGrip
TM
mixed media cartridge handling mechanism
Tape drives
Mixed media load port

Overview 1

The P4000 and P7000 are automated storage and retrieval libraries that may consist of up to 10 tape drives and up to 322 cartridges for the P4000 and up to 16 tape drives and up to 679 cartridges for the P7000.
Quantum P4000 and P7000 Libraries User’s Guide 1
Chapter 1 Library Description Overview
Tape drive choices include the:
Quantum DLT 8000 (HVD and LVD)
Quantum SDLT 220 (HVD and LVD)
Quantum SDLT 320 (HVD and LVD)
Quantum SDLT 600 (LVD only)
IBM LTO1 (LVD only)
IBM LTO2 (LVD only)
HP LTO2 (LVD only) Throughput capabilities for these drives are:
•6 MB/sec
11 MB.sec
16 MB/sec
36 MB/sec
15 MB/sec
35 MB/sec
30 MB/sec, respectively.

Library Models 1 The P4000 and P7000 libraries both are comprised of three models that

support a wide range of storage and performance requirements and connectivity options including SCSI, Fibre Channel, and Gigabit Ethernet.
The P4000 can be configured with up to 10 tape drives and up to 100, 165, 315, or 322 tape cartridge bins.
Table 1 DLT 8000 Performance Characteristics P4000
P4000 Model (drives/bins) 8/322
Capacity in Terabytes (TB) (40 GB per cartridge) 12.88
Throughput (GB/hr) based on 6 MB/sec transfer rate 173
2 Quantum P4000 and P7000 Libraries User’s Guide
Chapter 1 Library Description
Overview
Table 2 SDLT 220 Performance Characteristics P4000
Table 3 SDLT 320 Performance Characteristics P4000
Table 4 SDLT 600 Performance Characteristics P4000
P4000 Model (drives/bins) 8/322
Capacity in Terabytes (TB) (110 GB per cartridge) 35.42
Throughput (GB/hr) based on 11 MB/sec transfer rate 317
P4000 Model (drives/bins) 8/322
Capacity in Terabytes (TB) (160 GB per cartridge) 51.52
Throughput (GB/hr) based on 16 MB/sec transfer rate 461
P4000 Model (drives/bins) 8/322
Capacity in Terabytes (TB) (300 GB per cartridge) 96.60
Throughput (GB/hr) based on 36 MB/sec transfer rate 1037
Table 5 IBM LTO1 Performance Characteristics P4000
Table 6 IBM LTO2 Performance Characteristics P4000
P4000 Model (drives/bins) 8/322
Capacity in Terabytes (TB) (100 GB per cartridge) 32.2
Throughput (GB/hr) based on 15 MB/sec transfer rate 432
P4000 Model (drives/bins) 8/322
Capacity in Terabytes (TB) (200 GB per cartridge) 64.40
Throughput (GB/hr) based on 35 MB/sec transfer rate 1008
Quantum P4000 and P7000 Libraries User’s Guide 3
Chapter 1 Library Description Overview
Table 7 HP LTO2 Performance Characteristics P4000
Table 8 DLT 8000 Performance Characteristics P7000
Table 9 SDLT 220 Performance Characteristics P7000
P4000 Model (drives/bins) 8/322
Capacity in Terabytes (TB) (200 GB per cartridge) 64.40
Throughput (GB/hr) based on 30 MB/sec transfer rate 864
The P7000 can be configured with up to 16 tape drives and up to 399, 555, or 679 tape cartridge bins.
P7000 Model (drives/bins) 16/555
Capacity in Terabytes (TB) (40 GB per cartridge) 22.20
Throughput (GB/hr) based on 6 MB/sec transfer rate 346
P7000 Model (drives/bins) 16/555
Capacity in Terabytes (TB) (110 GB per cartridge) 61.05
Throughput (GB/hr) based on 11 MB/sec transfer rate 634
Table 10 SDLT 320 Performance Characteristics P7000
P7000 Model (drives/bins) 16/555
Capacity in Terabytes (TB) (160 GB per cartridge) 88.80
Throughput (GB/hr) based on 16 MB/sec transfer rate 922
Table 1 1 SDLT 600 Performance Characteristics P7000
P7000 Model (drives/bins) 16/555
Capacity in Terabytes (TB) (300 GB per cartridge) 165.00
Throughput (GB/hr) based on 36 MB/sec transfer rate 2074
4 Quantum P4000 and P7000 Libraries User’s Guide
Chapter 1 Library Description
Overview
Table 12 IBM LTO1 Performance Characteristics P7000
Table 13 IBM LTO2 Performance Characteristics P7000
Table 14 HP LTO2 Performance Characteristics P7000
P7000 Model (drives/bins) 16/555
Capacity in Terabytes (TB) (100 GB per cartridge) 55.50
Throughput (GB/hr) based on 15 MB/sec transfer rate 864
P7000 Model (drives/bins) 16/555
Capacity in Terabytes (TB) (200 GB per cartridge) 111.00
Throughput (GB/hr) based on 35 MB/sec transfer rate 2016
P7000 Model (drives/bins) 16/555
Capacity in Terabytes (TB) (200 GB per cartridge) 111.00
Throughput (GB/hr) based on 30 MB/sec transfer rate 1728

Shelf Bin Numbering Conventions 1

The library stores tape cartridges in the following locations:
P4000 8/171 Model 1
The P4000 8/171 model stores cartridges in the following locations:
•Up to 8 tape drives
171 storage bins on back wall
•One load port
8 shelf bins - two stationary LTO load port shelf bin modules (4
shelf bins each) are built into the load port assembly.
12 shelf bins - DLT and SDLT tape cartridges use two removable
6-cartridge magazines
Quantum P4000 and P7000 Libraries User’s Guide 5
Chapter 1 Library Description Overview
Figure 1 shows the storage bin, load port bin, and tape drive numbering
conventions. These conventions are used by the library GUI and the diagnostic software program.
Figure 1 Bin Shelf Numbering Conventions P4000 8/ 171
Load port
6 Quantum P4000 and P7000 Libraries User’s Guide
Chapter 1 Library Description
Overview
P4000 8/322 Model 1
The P4000 8/322 model stores cartridges in the following locations:
•Up to 8 tape drives
171 storage bins on back wall
111 shelf bins on inside of right door
40 shelf bins on inside of left door
•One load port
8 shelf bins - two stationary LTO load port shelf bin modules
(4 shelf bins each) are built into the load port assembly
12 shelf bins - DLT and SDLT tape cartridges use two removable
6-cartridge magazines
Figure 2
shows the storage bin, load port bin, and tape drive numbering
conventions. These conventions are used by the library GUI and the diagnostic software program.
Quantum P4000 and P7000 Libraries User’s Guide 7
Chapter 1 Library Description Overview
Figure 2 Bin Shelf Numbering Conventions P4000 8/ 322
Load port
8 Quantum P4000 and P7000 Libraries User’s Guide
Chapter 1 Library Description
Overview
P4000 10/100 Model 1
The P4000 10/100 model stores cartridges in the following locations:
Up to 10 tape drives
100 storage bins on back wall
•One load port
8 shelf bins - two stationary LTO load port shelf bin modules (4 shelf bins each) are built into the load port assembly
12 shelf bins - DLT and SDLT tape cartridges use two removable 6-cartridge magazines
Figure 3
shows the storage bin, load port bin, and tape drive numbering
conventions. These conventions are used by the library GUI and the diagnostic software program.
Quantum P4000 and P7000 Libraries User’s Guide 9
Chapter 1 Library Description Overview
Figure 3 Bin Shelf Numbering Conventions P4000 10/100
Load port
P4000 10/165 Model 1
The P4000 10/165 model stores cartridges in the following locations:
Up to 10 tape drives
165 storage bins on back wall
•One load port
10 Quantum P4000 and P7000 Libraries User’s Guide
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