Quantum LTO-4 User Manual

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Quantum LTO-4 Half-Height Tape Drive User’s Guide, P/N 20020140-001, November 2007. Product of USA.

Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice.

Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.

TRADEMARK STATEMENT

Quantum and the Quantum logo are registered trademarks of Quantum Corporation.

Other trademarks may be mentioned herein which belong to other companies.

Preface viii

Chapter 1 Introduction 1

Overview............................................................................................................. 1

Drive Models...................................................................................................... 2

Internal ......................................................................................................... 2

Tabletop ....................................................................................................... 2

Features ............................................................................................................... 3

Chapter 2 Installation Procedures 5

Before Installing the LTO-4 Half-Height Tape Drive .................................. 6

Handling Precautions and Installation Guidelines ............................... 6

Preinstallation Requirements.................................................................... 7

Unpacking and Inspecting the Drive....................................................... 7

Installing the Internal LTO-4 Half-Height Tape Drive ................................ 8

Mounting the Internal Tape Drive ........................................................... 9

Connecting the Internal Drive Interface and DC Power Cables........ 10

Restarting the Internal Tape Drive System........................................... 11

Installing the Tabletop LTO-4 Half-Height Tape Drive............................. 12

Connecting the Tabletop Drive Interface and AC Power Cables ...... 12

LTO-4 Half-Height Tape Drive User’s Guide iii

Restarting the Tabletop Drive System ................................................... 13

Installing the LTO Driver Software...............................................................14

Registering the LTO-4 Half-Height Tape Drive ..........................................14

Chapter 3 Operation 15

Understanding the Front Panel Display....................................................... 15

Using LTO Tape Cartridges ........................................................................... 18

Loading a Tape Cartridge........................................................................ 18

Unloading a Tape Cartridge ................................................................... 18

Write Protecting a Tape Cartridge ......................................................... 18

Tape Cartridge Care and Maintenance ................................................. 19

Cleaning the Tape Drive .................................................................................20

Performing an Emergency Cartridge Eject...................................................22

Chapter 4 Theory 23

Track Layout..................................................................................................... 23

Recording Method ...........................................................................................25

Data Buffer ........................................................................................................ 25

Data Integrity.................................................................................................... 25

Error-correction Code (ECC)...................................................................26

Servo-tracking Faults ............................................................................... 27

Data Compression............................................................................................27

Data Compression Considerations.........................................................28

Intelligent Data Compression ................................................................. 29

Chapter 5 Specifications 31

Physical Specifications ....................................................................................32

Power Specifications........................................................................................ 34

Drive Performance Specifications.................................................................. 35

Environmental Requirements ........................................................................37

Injected Noise Specifications..........................................................................38

Reliability Specifications ................................................................................. 38

Mean Time Between Failures..................................................................39

Mean Time to Replace.............................................................................. 39

LTO Cartridge Specifications ......................................................................... 39

Environmental Considerations............................................................... 39

LTO-4 Half-Height Tape Drive User’s Guide iv

Cartridge Memory....................................................................................40

Cartridge Reliability ................................................................................. 40

Chapter 6 Troubleshooting Guide 41

Installation Best Practices ............................................................................... 41

Following SCSI Best Practices................................................................. 41

Using a Serial-attached SCSI Host Bus Adapter ..................................41

HBA Preinstallation Checks.................................................................... 42

Troubleshooting Suggestions.........................................................................42

Computer Does Not Start ........................................................................ 42

Computer Hardware Does Not Recognize the Tape Drive................ 43

Computer Software Does Not Recognized the Tape Drive................ 48

Drive Does Not Load the Tape Cartridge............................................. 50

Drive Does Not Eject the Tape Cartridge.............................................. 52

Slow Backup Operations ......................................................................... 54

Failed Operations TapeAlert Messages................................................. 56

Appendix A Installation Checklists 63

Internal LTO-4 Half-Height Tape Drive Quick Start ................................. 64

Tabletop LTO-4 Half-Height Tape Drive Quick Start ................................ 65

Appendix B Disposal of Electrical & Electronic Equipment 66

Appendix C Regulatory Compliances 67

Safety Compliances.......................................................................................... 68

Electromagnetic Compatibility (EMC) Compliances ................................. 69

Index 71

LTO-4 Half-Height Tape Drive User’s Guide v

Figures

Figure 1 Internal LTO-4 Half-Height Tape Drive ................................... 2

Figure 2 Acceptable Mounting Orientation............................................. 9

Figure 3 Internal Tape Drive Mounting Holes...................................... 10

Figure 4 Internal Drive Interface and Power Connectors.................... 11

Figure 5 Tabletop Drive Interface and Power Cable Connectors....... 13

Figure 6 Front Panel Display ................................................................... 16

Figure 7 Ultrium Tape Cartridge Write-Protect Switch....................... 19

Figure 8 Layout of the Tracks on LTO Ultrium Tapes......................... 24

Figure 9 LTO-4 Half-Height Tape Drive Dimensions.......................... 33

LTO-4 Half-Height Tape Drive User’s Guide vi

Tables

Table 1 Performance Features and Capabilities .................................... 3

Table 2 Front Panel Display Indications............................................... 16

Table 3 Physical Specifications............................................................... 32

Table 4 Voltage and Current Specifications......................................... 34

Table 5 Power Dissipation ...................................................................... 34

Table 6 Drive Performance Specifications............................................ 35

Table 7 Environmental Requirements .................................................. 37

Table 8 Reliability Specifications ........................................................... 38

Table 9 Environmental Tolerances ........................................................ 40

LTO-4 Half-Height Tape Drive User’s Guide vii

Preface

Audience

Purpose

Document Organization

This guide is written for users of the Quantum LTO-4 Half-Height Tape Drive.

This guide provides information about the LTO-4 Half-Height Tape Drive including:

• Installing the drive

• Basic drive operations

• Maintenance

• Specifications

• Troubleshooting

This guide is organized as follows:

• Chapter 1, technologies, and summarizes the drive’s key features.

• Chapter 2, unpacking tips, and installation instructions.

• Chapter 3, drive.

Introduction, provides an overview of LTO and Ultrium

Installation Procedures, describes handling precautions,

Operation, describes the operation and maintenance of the

LTO-4 Half-Height Tape Drive User’s Guide viii

Preface

• Chapter 4, Theory, describes the theory of operation behind the drive,

including the technology used in various drive components.

Notational Conventions

• Chapter 5,

• Chapter 6,

Specifications, provides drive and cartridge specifications.

Troubleshooting Guide provides troubleshooting

procedures you can follow if you encounter a problem with your drive.

• Appendix A,

Installation Checklists, provides abbreviated quick-start

checklists for users who are already familiar with the installation procedures.

• Appendix B, Disposal of Electrical & Electronic Equipment

, provides instructions for proper disposal of unwanted electrical and electronic equipment.

• Appendix C,

Regulatory Compliances, identifies drive compliance

with safety and EMC regulations.

This guide also has an index.

This guide uses the following conventions:

Note: Notes emphasize important information related to the main

topic.

Tech Tip: Tech Tips provide technical information which may be

helpful in performing the procedure.

Caution: Cautions indicate potential hazards to equipment and are

included to prevent damage to equipment.

Warning: Warnings indicate potential hazards to personal safety and

are included to prevent injury.

LTO-4 Half-Height Tape Drive User’s Guide ix

Preface

Overview

Chapter 1

1Introduction

This chapter provides an introductory overview of the Quantum LTO-4 Half-Height Tape Drive. Topics include:

• Overview

• Drive Models

• Features

The Quantum LTO-4 Half-Height Tape Drive is a high-performance 16channel tape drive that complies with the LTO interchange specifications. The drive is suited for mid-range to high-end servers, mainframe systems, and tape library automation systems.

The LTO-4 Half-Height Tape Drive uses Ultrium data cartridges. Its capacity is maximized using intelligent data compression. The drive has a native capacity of 800 Gbytes (1,600 Gbytes assuming 2:1 data compression).

LTO-4 Half-Height Tape Drive User’s Guide 1

Drive Models

Chapter 1 Introduction

Drive Models

The LTO-4 Half-Height Tape Drive has a 5¼-inch half-height form factor with automatic electromechanical cartridge soft load. It is available in two models:

• Internal

• Tabletop

Internal 1

Tabletop 1

Figure 1 Internal LTO-4 HalfHeight Tape Drive

The internal model (see figure 1) is a 5¼-inch drive that you can install inside the drive bay of a:

• Computer workstation or server system

• Quantum rackmount drive enclosure

The tabletop model is a 5¼-inch drive that is already mounted inside a stand-alone external drive enclosure with a built-in power supply.

LTO-4 Half-Height Tape Drive User’s Guide 2

Features

Chapter 1 Introduction

Features

Table 1 describes the key performance features and capabilities of the

LTO-4 Half-Height Tape Drive.

Table 1 Performance Features and Capabilities

Feature Description

Cartridge memory Stores pertinent information about the

media to enable fast cartridge loading

Chassis Shock damped and isolated

Data buffering 128 Mbytes for high performance

Head positioner Patented proprietary mechanism for

increased data integrity

Intelligent data compression

Interface Serial-attached SCSI (SAS)

LSI circuitry Custom designed for fast, efficient data

Native data transfer rate Up to 120 Mbytes per second

Read channel Third generation for increased maturity

RISC processors Provide fast, efficient data processing

Analyzes compression factors before recording to maximize performance and capacity

processing

and data integrity

SmartVerify Includes two levels of ECC for extra data

safety and error protection

Supported platforms A wide variety of Windows and UNIX

systems

TapeAlert Monitors and reports drive performance

Tape picking Enhanced implementation for increased

reliability

LTO-4 Half-Height Tape Drive User’s Guide 3

Chapter 1 Introduction

Features

Feature Description

Variable-speed transfer Variable speeds for matching with the host

to:

• Optimize data transfers

• Shorten backup times

• Increase reliability

LTO-4 Half-Height Tape Drive User’s Guide 4

Chapter 2

2Installation Procedures

This chapter provides detailed installation instructions for both the internal and tabletop models of the Quantum LTO-4 Half-Height Tape Drive, including:

• Before Installing the LTO-4 Half-Height Tape Drive

• Handling Precautions and Installation Guidelines

• Preinstallation Requirements on page 7

• Unpacking and Inspecting the

• Detailed procedures for:

• Installing the Internal LTO-4 Half-Height Tape Drive

• Installing the Tabletop LTO-4 Half-Height Tape Drive

• Installing the LTO Driver Software

required

• Registering the LTO-4 Half-Height Tape Drive

Optionally, experienced users who are familiar with installing the LTO-4 Half-Height Tape Drive can refer to the quick-start checklists in

appendix A

installation instructions, with references to the corresponding detailed procedures in this chapter.

on page 63 of this guide. Each checklist provides abbreviated

Drive on page 7

on page 14, optional/when

, which includes:

on page 8

on page 12

on page 14

LTO-4 Half-Height Tape Drive User’s Guide 5

Chapter 2 Installation Procedures

Before Installing the LTO-4 Half-Height Tape Drive

Handling Precautions and Installation Guidelines 2

Always observe the following precautions and guidelines when handling and installing LTO-4 Half-Height Tape Drives:

• Internal, at all times

• Tabletop, when removed from its free-standing enclosure

Handling Precautions

• Internal drives have exposed components that are sensitive to static electricity. To reduce the possibility of damage from static discharge, the drives are packaged in a protective antistatic bag. Do not remove the drive from the antistatic bag until you are ready to install it.

• Wear an ESD-preventive grounding wrist strap or observe similar ESD precautions when working with the drive. Be sure the wrist strap makes good skin contact. Do not remove the wrist strap until you finish working with the drive.

Also, avoid contact between the drive, other equipment, and clothing. The wrist strap only protects the equipment from ESD voltages on the body; ESD voltages on clothing can still cause damage.

• Before removing the drive from the antistatic bag, touch a grounded metal surface to discharge any static electricity buildup from your body.

(continued)

LTO-4 Half-Height Tape Drive User’s Guide 6

Chapter 2 Installation Procedures

Before Installing the LTO-4 Half-Height Tape Drive

Preinstallation Requirements 2

Handling Precautions (continued)

• Handle the drive by its sides rather than by the top cover to reduce the risk of dropping the drive or damaging it during installation.

• Either lay the drive on a nonconductive surface or put it back inside the protective antistatic bag to reduce the chance of damage from static discharge

Installation Guidelines

Due to the high speed of the LTO-4 HalfHeight Tape Drive, do not connect more than one LTO-4 drive to the same channel on a host SCSI adapter.

Before installing the LTO-4 Half-Height Tape Drive, make sure you have:

• A serial SCSI host bus adapter (HBA) installed and properly configured in the host computer

• Interface components, either:

• 7-pin 1x SATA style interface cable for an internal drive

• 26-pin SFF-8088 mini-SAS style interface cable for a tabletop

drive

• Backup application software that supports the tape drive. For a list of the backup software applications that have been tested with the LTO4 Half-Height Tape Drive, please visit our website at:

Unpacking and Inspecting the Drive 2

www.quantum.com/support

Although each LTO-4 Half-Height Tape Drive is inspected and carefully packaged at the factory, damage can occur:

• In shipment

• When being unpacked

LTO-4 Half-Height Tape Drive User’s Guide 7

Chapter 2 Installation Procedures

Installing the Internal LTO-4 Half-Height Tape Drive

Observe the handling precautions listed in Handling Precautions and

Installation Guidelines and carefully unpack and inspect the LTO-4 Half-

Height Tape Drive as follows:

1 Visually inspect the shipping container and notify your carrier

immediately of any damage.

2 Place the shipping container on a flat, clean, stable surface and

carefully remove the contents.

3 Visually inspect the LTO-4 Half-Height Tape Drive and notify your

Quantum representative immediately of any damage.

4 Always save the shipping container and packing materials for any

future reshipment.

Installing the Internal LTO-4 Half-Height Tape Drive

To install the internal LTO-4 Half-Height Tape Drive, complete the following procedures in the order presented:

1 M

ounting the Internal Tape Drive

2 Connecting the Internal Drive Interface and DC Power Cables on

page 10

3 Restarting the Internal

4 Installing the LTO Driver Software

5 Registering the LTO-4 Half-Height Tape Drive

Tape Drive System on page 11

on page 14, if required

on page 14

LTO-4 Half-Height Tape Drive User’s Guide 8

Chapter 2 Installation Procedures

YES YES YES NO

Installing the Internal LTO-4 Half-Height Tape Drive

Mounting the Internal Tape Drive 2

Figure 2 Acceptable Mounting Orientation

You can mount the internal LTO-4 Half-Height Tape Drive either horizontally or vertically, but not upside down (see figure 2

IF you mount the drive . . . THEN the . . .

horizontally, base of the drive must be within 15

degrees of horizontal.

vertically, side of the drive should be within 5

degrees of horizontal.

Mount the drive in a 5.25-inch, half-height drive bay as follows:

1 As required:

a Save and close your open files and terminate all running

applications.

b Shut down the workstation or server system.

c Disconnect the system AC power cord from the facility AC

power receptacle.

2 Remove the cover from the workstation or server system.

Note: See your computer manufacturer’s instructions for the

proper procedures to remove the cover.

3 Select an available 5.25-inch half-height bay and, if required, remove

the bay cover.

LTO-4 Half-Height Tape Drive User’s Guide 9

Figure 3 Internal Tape Drive

Lower mounting holes

Upper mounting holes

Mounting Holes

Chapter 2 Installation Procedures

Installing the Internal LTO-4 Half-Height Tape Drive

4 Position the drive in the bay and align either the upper or lower

mounting holes—whichever is appropriate—with the holes in the chassis (see figure 3).

5 Secure the drive using two M3.0 X 5 metric screws on each side.

Caution: Using screws longer than 5 mm can damage the drive.

Do not use screws longer than 5 mm to secure the internal LTO-4 Half-Height Tape Drive.

After mounting the internal LTO-4 Half-Height Tape Drive, proceed to

onnecting the Internal Drive Interface and DC Power Cables in the

following subsection.

Connecting the Internal Drive Interface and DC Power Cables 2

As shown in figure 4, the rear panel of the internal LTO-4 Half-Height Tape Drive has connectors for:

• A 7-pin 1x SATA style interface cable

• A serial library interface cable

• The internal drive DC power cable

Connect the interface and DC power cables to the internal drive as follows:

1 Verify that the system is shut down and the AC power cord is

disconnected from the facility AC power receptacle.

2 Attach the internal SAS interface cable to the 7-pin 1x SATA style SAS

connector on the back of the drive.

LTO-4 Half-Height Tape Drive User’s Guide 10

Figure 4 Internal Drive

Serial library port

DC power connector 7-pin 1x SATA style SAS connector

Interface and Power Connectors

Chapter 2 Installation Procedures

Installing the Internal LTO-4 Half-Height Tape Drive

3 If you are installing the internal LTO-4 Half-Height Tape Drive in a

tape library system, connect the RS-422 serial interface cable to the serial library port on the back of the drive. (The serial library port is not used in workstation or server systems.)

4 Connect the internal drive DC power cable to the DC power

connector on the back of the drive.

Restarting the Internal Tape Drive System 2

5 Reinstall the system cover.

6 Reconnect the system AC power cord to the facility AC power

receptacle.

After connecting the interface and DC power cables, proceed to

Restarting the Internal

Tape Drive System in the following subsection.

After connecting the internal drive interface and DC power cables:

1 Restart the workstation or server system.

2 Refer to the operating procedures in chapter 3

to verify that the internal LTO-4 Half-Height Tape Drive comes on and completes the Power On Self Test (POST) functions.

3 As required, proceed to either:

• Installing the LTO Driver Software

• Registering the LTO-4 Half-Height Tape Drive

on page 14

LTO-4 Half-Height Tape Drive User’s Guide 11

Chapter 2 Installation Procedures

Installing the Tabletop LTO-4 Half-Height Tape Drive

The tabletop LTO-4 Half-Height Tape Drive is a compact external drive that connects to the host computer through an external serial-attached SCSI (SAS) port.

Do not attempt to install the LTO-4 Half-Height Tape Drive until you have reviewed Handling Precautions and Installation Guidelines page 6.

To install the tabletop LTO-4 Half-Height Tape Drive, complete the following procedures in the order presented:

1 C

onnecting the Tabletop Drive Interface and AC Power Cables on

page 12

2 C

onnecting the Tabletop Drive Interface and AC Power Cables on

page 12

3 R

estarting the Tabletop Drive System on page 13

Connecting the Tabletop Drive Interface and AC Power Cables 2

4 Installing the LTO Driver Software

5 Registering the LTO-4 Half-Height Tape Drive

As shown in figure 5, the rear panel of the tabletop LTO-4 Half-Height Tape Drive has connectors for:

• A 26-pin SFF-8088 mini-SAS style interface cable

•The AC power cable

Connect the interface and AC power cables to the tabletop drive as follows:

1 As required:

a Save and close your open files and terminate all running

applications.

b Shut down the workstation or server system.

c Disconnect the system AC power cord from the facility AC

power receptacle.

on page 14, if required

on page 14

LTO-4 Half-Height Tape Drive User’s Guide 12

Figure 5 Tabletop Drive

26-pin SFF-8088 mini-SAS connector

AC power switch

AC power connector

Interface and Power Cable Connectors

Chapter 2 Installation Procedures

Installing the Tabletop LTO-4 Half-Height Tape Drive

2 Attach the external SAS interface cable to the 26-pin SFF-8088 mini-

SAS connector on the back of the drive.

3 Verify that the tabletop LTO-4 Half-Height Tape Drive AC power

switch is set to the off position, and connect the AC power cord to the power connector on the back of the drive.

4 Connect the drive AC power cord to the facility AC power receptacle.

5 Reconnect the workstation or server system AC power cord to the

facility AC power receptacle.

After connecting the tabletop drive interface and AC power cables, proceed to R

estarting the Tabletop Drive System in the following

subsection.

Restarting the Tabletop Drive System 2

After connecting the tabletop drive interface and AC power cables:

1 Set the tabletop LTO-4 Half-Height Tape Drive power switch to the

on position.

2 Restart the workstation or server system.

3 Refer to the operating procedures in chapter 3

to verify that the tabletop LTO-4 Half-Height Tape Drive comes on and completes the Power On Self Test (POST) functions.

LTO-4 Half-Height Tape Drive User’s Guide 13

+ 60 hidden pages

Quantum LTO-4 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Figures

Tables

Preface

Overview

1Introduction

Drive Models

Internal 1

Tabletop 1

Features

2Installation Procedures

Before Installing the LTO-4 Half-Height Tape Drive

Handling Precautions and Installation Guidelines 2

Preinstallation Requirements 2

Unpacking and Inspecting the Drive 2

Installing the Internal LTO-4 Half-Height Tape Drive

Mounting the Internal Tape Drive 2

Connecting the Internal Drive Interface and DC Power Cables 2

Restarting the Internal Tape Drive System 2

Installing the Tabletop LTO-4 Half-Height Tape Drive

Connecting the Tabletop Drive Interface and AC Power Cables 2

Restarting the Tabletop Drive System 2