Quantum L500GUID User Manual

Quantum|A TL PowerStor L500
Series
Tape Library
User’s Guide
6321100-03
Ver.3, Rel. 0
Quantum|ATL PowerStor L500 Series Library User’s Guide
including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum|ATL may revise this publication from time to time without notice.
COPYRIGHT STATEMENT
Copyright 2001 by Quantum|ATL. All rights reserved. Your ri ght to copy this manual is limited by copyright law. Making copies or adaptations without prior
written authorization of Quantum|ATL is prohibited by law and constitutes a punishable violation of the law.
TRADEMARK STATEMENT
Prism Library Architecture, IntelliGrip, and WebAdmin are all trademarks of Quantum|ATL. Other trademarks may be mentioned herein which belong to other companies.
, 6321100-03, Ver. 3, Rel. 0, February 2001.
6207947-06cP 60
Contents
Contents
Preface xi
Chapter 1 Library Description 1
L500 Library Configurations.................................................................1
Overview...........................................................................................1
Cabinet...............................................................................................2
Element Numbering Convention..................................................4
Features....................................................................................................5
Library Components..............................................................................6
Front Panel........................................................................................6
Back Panel.........................................................................................7
Bar Code Reader (Optional)...........................................................8
Cartridge Handling Mechanism (CHM)......................................8
Tape Drives.............................................................. ......... ................9
Drive Mounting Description........................................................10
Dual 7-Cartridge Magazines........................................................12
Operator Control Panel.................................................................13
Chapter 2 Installing the L500 Series Library 15
Selecting an Installation Location ......................................................15
Floor Space............................................................... .......................16
Overhead Clearance ......................................................................17
Surface Strength and Inclination .................................................17
Power and Grounding ..................................................................17
Power Cord.....................................................................................17
Environmental Specifications.......................................................18
Receiving the Library.................................. ......... ................................18
Quantum|ATL PowerStor L500 Series Tape Library User’s Guide iii
Contents
Unpacking the Library............................................. ............................19
Connecting the Tape Library..............................................................22
Running the Power-On-Self-Test (POST)..........................................24
Configuring the Tape Library.............................................................25
Viewing SCSI IDs...........................................................................26
Changing SCSI ID Settings...........................................................26
Changing the Library Card SCSI ID Setting..............................27
Operating the Tape Library ................................................................27
Inserting a Cartridge......................................................................28
Removing a Cartridge from a Magazine....................................31
Using the Cleaning Cartridge ......................................................32
Chapter 3 Operator Control Panel 33
OCP Functions ......................................................................................34
Overview.........................................................................................34
Status ......................................................................................................39
Eject/Unlock .........................................................................................43
Opening the Library Doors...........................................................44
Closing the Library Doors ............................................................44
Unloading a Cartridge......................................................... ......... .44
Removing the Magazine...............................................................45
Installing the Magazine.............................................. ......... ..........46
Load........................................................................................................48
Loading a Cartridge.......................................................................49
SCSI ID...................................................................................................50
Viewing the SCSI IDs ....................................................................52
Setting a SCSI ID ............................................................................52
Mode.......................................................................................................53
Viewing a Mode ................................................................... ......... .55
Setting a Mode................................................................................56
Information............................................................................................56
Code Update..........................................................................................58
Viewing the Drive Microcode Revision Level...........................59
Installing New Drive Microcode via Cartridge.........................59
Tests........................................................................................................59
iv Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Contents
Chapter 4 SCSI Interface 61
General SCSI Bus Operation...............................................................61
Data Transfer..................................................................................61
Initiator/Target Operation...........................................................62
SCSI IDs and Logical Unit Numbers (LUNs) ............................62
Unit Attention Condition..............................................................62
Behavior Around Power-On and SCSI Bus Reset.....................63
Other SCSI Functionality..............................................................63
Bus Phases.......................................................................................63
Attention Signal Response............................................................64
Status Phase....................................................................................64
Bus Free...........................................................................................65
Bus Parity Errors............................................................................65
Chapter 5 Troubleshooting Guidelines 67
Proper OCP Operation ........................................................................67
Avoiding Basic Problems ....................................................................68
Operation Failure...........................................................................69
Power Problems .............................................................................69
Appendix A Library Specifications 71
Physical Specifications..................................................................72
Performance Specifications...........................................................72
Power Specifications......................................................................72
Environmental Specifications.......................................................73
Operating Vibration and Shock Specifications..........................74
Non-operating Vibration and Shock Specifications..................76
Electromagnetic Interference (EMI) Susceptibility ...................78
ESD Failure Level Limits..............................................................79
Power Distributed Harmonics.....................................................80
Acoustic Noise Emissions.............................................................80
Reliability Factors.................................................................................81
Quantum|ATL PowerStor L500 Series Tape Library Users Guide v
Contents
Appendix B OCP Error Messages and Error Definitions 83
Appendix C Regulatory Statements 95
FCC STATEMENT................................................................................95
INDUSTRY CANADA (DIGITAL APPARATUS) Interference-
Causing Equipment Standard ICES-003 Issue 2........................96
Glossary 99
Index 103
vi Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Figures
Figures
Figure 1 PowerStor L500 Series Library (Tower)...........................2
Figure 2 Tower Configurations........................................................3
Figure 3 Rack Mount Configuration................................................3
Figure 4 L500 Cartridge Array .........................................................4
Figure 5 Library Front Panel (Rack-Mount)...................................7
Figure 6 Back Panel............................................................................7
Figure 7 Bar Code Reader .................................................................8
Figure 8 Cartridge Handling Mechanism.......................................9
Figure 9 Bezel-Free Tape Drive......................................................10
Figure 10 Drive Bracket Assembly ..................................................11
Figure 11 Library Magazine..............................................................12
Figure 12 Operator Control Panel....................................................13
Figure 13 Floor Space Requirements (Tower Library)..................16
Figure 14 Rack Space Requirements (Rack Mount Library)........16
Figure 15 Removing the Accessories Boxes....................................20
Figure 16 Removing the Library from the Shipping Carton........21
Figure 17 Tape Library Rear Panel Cable Connectors..................22
Figure 18 Sample SCSI Cable Connection......................................23
Figure 19 Front Panel (rack mount).................................................25
Figure 20 Cartridge Write-Protect Switch ......................................29
Figure 21 Inserting a Cartridge ........................................................30
Quantum|ATL PowerStor L500 Series Tape Library Users Guide vii
Figures
Figure 22 Removing a Cartridge from the Magazine ...................31
Figure 23 OCP.....................................................................................34
Figure 24 Tape Library (One Magazine Installed).........................48
Figure 25 Opening the Cartridge Door...........................................68
viii Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Tables
Tables
Table 1 POST Pass/Error Messages.............................................24
Table 2 SCSI ID Default Setting....................................................26
Table 3 OCP LCD Menu Structure...............................................35
Table 4 OCP Button Descriptions.................................................38
Table 5 Status Options...................................................................40
Table 6 Eject/Unlock Options ......................................................43
Table 7 SCSI ID Options................................................................51
Table 8 Mode Options ....................................................................54
Table 9 Information Messages......................................................57
Table 10 Code Update Messages....................................................58
Table 11 Test Options.......................................................................60
Table 12 Physical Specifications .....................................................72
Table 13 Power Specifications.........................................................72
Table 14 Environmental Specifications .........................................73
Table 15 Vibration Specifications (Operating) .............................74
Table 16 Shock Specifications (Operating)....................................75
Table 17 Vibration Specifications (Non- operating)....................76
Table 18 Shock Specifications (Non-operating) ...........................77
Table 19 Conducted Emission Limits............................................78
Table 20 Radiated Emissions (30 MHz to 1000 MHz).................78
Table 21 ESD Failure Level Limits.................................................79
Table 22 Nominal Acoustic Noise Emissions...............................80
Quantum|ATL PowerStor L500 Series Tape Library Users Guide ix
Tables
Table 23 Acoustic Noise Emissions for German Declaration
Law......................................................................................81
Table 24 OCP Error Messages .........................................................83
Table 25 Library Error Definitions.................................................86
x Quantum|ATL PowerStor L500 Series Tape Library Users Guide

Preface

This manual introduces the Quantum|ATL PowerStor L500 Series library and describes library operat ions, configurati on, cal ibration, servicing, and basic troubleshooting
Audience
Purpose
Document Organization
This manual is written for library operators and field service engineers.
This manual provides information about the L500 Series library including:
Installing the library
Basic library operations
Operator commands
Service commands
Troubleshooting
This manual is organized as follows:
Chapter 1,
library components.
Chapter 2,
information to install, configure, and operate the tape library.
Library Description, describes each of the major
Installing the L500 Series Library, contains
Chapter 3,
structure and descriptions of all control panel buttons and functions.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide xi
Operator Control Panel, provides an overall menu
Preface
Chapter 4, SCSI Interface, details the SCSI Protocol features for
the tape library.
Notational Conventions
Chapter 5,
Trouble shooting Guid elines, provides basic
troubleshooting guidelines for the tape library.
Appendix ,
Library Specifications, provides all library
specifications and requirements.
Appendix ,
OCP Error Messages and Error Definitions,
provides a description of al l error mess ages and r ecommen ded operator actions.
Appendix ,
Regulatory Statements, provides FCC and EC
regulatory information.
A glossary and index are included to help you locate information in this gu ide.
This manual uses the following conventions:
Caution: Cautions indicate potential hazards to equipment
and are included to prevent damage to equipment.
Note: Notes emphasize important information related to the
main topic.
Warning: Warnings indicate potential hazards to personal
safety and are included to prevent injury
xii Quantum|ATL PowerStor L500 Series Tape Library Users Guide
.
Preface
This manual uses the following:
Right side of the library Refers to the right side as you face the component being described.
Left side of the library Refers to the left side as you face the component being described.
Related Documents
SCSI-2 Specification
Documents related to the L500 Series library are shown below:
PowerStor L500 Series Documentation
Document Number Title Description
6321102-xx
6322617-xx
ATL PowerStor L500 Series Library Unpacking Instructions
PowerStor Rack Mount Installation Instructions
Contains information necessary to receive and unpack the library
Contains information on the installation of the rack mount kit
The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from:
Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740
Quantum|ATL PowerStor L500 Series Tape Library Users Guide x ii i
Preface
Contacts
Quantum|ATL company contacts are listed below.
Quantum|ATL Corporate Headquarters
To order documentation on the L500 Series or other products contact:
Quantum|ATL 141 Innovation Drive Irvine, CA 92612-5872 (949) 856-7800 (800) 284-5101
Technical Publications
To comment on this document, contact:
atl-docs@atlp.com
To request copies of this document, contact:
helpdesk@atlp.com
World Wide Web
Visit the Quantum|ATL home page at:
http:\\www.atlp.com
Help
Quantum|ATL Customer Support provides a 24-hour help desk that can be reached at:
Locally (949) 477-7924 Inside the USA (800) 284-5101 Outside the USA (International Code*) + 1 + (949)
477-7924
xiv Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Preface
Send faxes for Quantum|ATL Customer Support to:
Locally (949) 477-7940 Inside the USA (949) 477-7940 Outside the USA (International Code*) + 1 + (949)
477-7940
Send e-mail for Quantum|ATL Customer Support to:
helpdesk@atlp.com
* The international code differs depending on which country the call is placed from. Some international codes are shown below:
Country International Code + 1 + Customer Support Number
Australia 0011 + 1 Canada 011 + 1 China (PRC) 00 + 1 France 00 + 1 Germany 00 + 1 Ireland 00 + 1 Italy 00 + 1 Japan 001 + 1 Mexico 00 + 1 Spain 07 + 1 Sweden 009 + 1 Switzerland 00 + 1 United
Kingdom
00 + 1
+ 949 - 477-7924 + 949 - 477-7924 + 949 - 477-7924 + 949 - 477-7924 + 949 - 477-7924 + 949 - 477-7924 + 949 - 477-7924 + 949 - 477-7924 + 949 - 477-7924 + 949 - 477-7924 + 949 - 477-7924 + 949 - 477-7924 + 949 - 477-7924
Quantum|ATL PowerStor L500 Series Tape Library Users Guide xv
Preface
xvi Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Chapter 1

Library Description

This chapter provides an overall description of the PowerStor L500 Series library. The chapter consists of these sections:
Library configurations
Features and benefits
Library components

L500 Library Configurations

Overview

1
The L500 Series library (see figure 1 library utilizing from one to three tape drives.
1
1
) is a 14-cartridge, multi-mode
The library is a high-performance, high-capacity, streaming cartridge tape product designed for use on midrange and high-end computing systems.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 1
Chapter 1 Library Description L500 Library Configurations
Figure 1 PowerStor L500 Series Library (Tower)
Operator Control Panel (OCP)
Full magazine
Access door

Cabinet

1
The library is available in a rack-mount or towe r configuration (s ee
figure 2
and figure 3).
The cabinet houses all other components of the library. It has two doors on the front panel for accessing each magazine. The tape drives SCSI ports, power receptacle, and power switch ar e located on the back panel (see figure 6
2 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
).
Figure 2 Tower Configurations
Chapter 1 Library Description
L500 Library Configurati on s
OCP
Magazine access doors
Figure 3 Rack Mount Configuration
OCP
Magazine access doors
(Requires the ATL Pow erSt or Rack Mount Kit)
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 3
Chapter 1 Library Description L500 Library Configurations

Element Numbering Convention

Figure 4 L500 Cartridge Array
The storage array includes:
Two 7-cartridge magazines
1
Up to 3 tape drives The cartridge array is shown in figure 4
Cartridge 0
Cartridge 1
Cartridge 2
Cartridge 3
Cartridge 4
Cartridge 5
Cartridge 6
.
Magazine 0
Cartridge 7
Cartridge 8
Cartridge 9
Cartridge 10
Cartridge 11
Cartridge 12
Cartridge 13
4 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Magazine 1
Chapter 1 Library Description

Features

Features
The L500 Series library provides the following features:
Automatic tape operations
Library status display via the OCP
Tape drive status and activity
Tape drive error status
Magazine slot status
Loaded tape cartridge conditions
Mode control
Library: automatic random access to all cartridges
Autoloader: sequential access to cartridges in a single cycle
Autoloader: sequential access to cartridges in circular cycles
User selection of cartridges to be loaded into the tape drive
SCSI ID selection via the Operator Control Panel (OCP)
1
Library and tape drive microcode updates via the SCSI bus or cartridge
OCP display of device microcode and hardware revision numbers
User directed tests for the library
Embedded diagnostic software displays status for head
cleaning, library operation, and tape drive operations.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 5
Chapter 1 Library Description Library Components

Library Components

The L500 Series library consists of these major components
Front panel
Back panel
Bar code reader (optional)
Cartridge Handling Mechanism (CHM)
Up to three tape drives
Two 7-cartridge magazines
Operator Control Panel

Front Panel

1
The front panel of the library has three main components:
OCP
Magazine 0 library door
Magazine 1 library door
1
Operator Control Panel
The OCP consists of an LCD and four push-buttons (PREVIOUS, SELECT, NEXT, and ENTER). It displays up to two lines of characters, containing both messages and field codes. For more informat ion on the OCP, see Chapter 3,
Library Doors
Operator Control Panel.
Each library door on the L500 Series provides access to a 7-cartridge capacity magazine. The magazine to the left in the rack­mount version (top magazine in the tower version) is magazine 0. The magazine to the right in the rack-mount version (the bottom magazine in the tower version) is magazine 1 (see figure 5
6 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
1
1
).
Chapter 1 Library Description
Library Component s
Figure 5 Library F ront Panel (Rack-Mount)

Back Panel

OCP
Magazine 0 door Magazine 1 door
1
The back panel of the library (see figure 6 components:
Power supply
Power switch
Power receptacle
SCSI ports
Fan guards
) contains these
Figure 6 Back Panel
Power switch Power
supply Power
receptacle
SCSI ports
Fan guards
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 7
Chapter 1 Library Description Library Components

Bar Code Reader (Optional)

Figure 7 Bar Code Reader
An optional feature on the L500 Series library is a bar code reader
1
(see figure 7
). Residing on top of the cartridge array, the bar code
reader performs cartridge inventories in less than three minutes. The bar code reader assembly is mounted above magazine 0
(tower version) or to the left of magazine 0 (rack mount version). The readers scan head communicates with the loader controller on
an RS-422 communications link. During a cartridge inventory, the scan head illuminates and reads the bar code labels on the cartridges and transmits the r esults over the serial communications link to the loader controller.

Cartridge Handling Mechanism (CHM)

The Cartridge Handling Mechanism (CHM) is a compact bi-
1
directional roller system that enable s simple hori zontal movem ent between cartridge bins and tape drives (see figure 8
8 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
).
Figure 8 Cartridge Handling Mechanism
Chapter 1 Library Description
Library Component s
CHM
Tape drive

Tape Drives

Cartridges are inserted or removed from the front of a magazine, while the CHM picks and places cartridges from the rear of a magazine.
The CHM contains sensors that monitor cartridge location, gripper location and timing information. These sensors al low the library to operate as a random access system that provides direct, quick access to any cartridge in either magazine.
1
The tape drives in the L500 Series library are bezel-free and have contoured handles. This enables each drive to fit comfortably into the compact bays of the library.
The library uses an electronic motor-driven ejection system which automates the tape ejection procedure.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 9
Chapter 1 Library Description Library Components
Figure 9 Bezel-Free Tape Drive
Handle motor assembly

Drive Mounting Description

Contoured
handle
The tape drive is installed in the library using a drive bracket
1
assembly. Four mounting screws secure the drive to the bracket. The mounting bracket components are:
Fan assembly
Loader controller cable
SCSI interface cable and bulkhead connector
Handle motor assembly and extender board
Positioning slides
Replacement tape drives for L500 libraries are pre-assembled with the drive bracket assembly (see figure 10
).
Bezel-free
front
10 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Figure 10 Drive Bracket Assembly
Loader controller cable
Handle motor assembly
Chapter 1 Library Description
Library Component s
Fan assembly
SCSI cable and connector
Positioning slide
Supported Tape Cartridges
Tape cartridges reside within two removable 7-cartridge magazines, accessible through individual doors at the front of the unit. The library will operate with one or both magazines in place.
Note:
Both access doors must be closed during system operation.
The L500 Series library can write and read 2.6, 6.0, 10.0, 15.0 or 20.0 GB tape formats for 100% compatibility with earlier drives.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 11
1
Chapter 1 Library Description Library Components

Dual 7-Cartridge Magazines

Figure 11 Library Magazine
The library includes two 7-cartridge tape magazines (see figure 11
1
One slot in one of the magazines can be used to accommodate a cleaning cartridge. The magazine can also be removed and used for off-site storage.
Each magazine is keyed to prevent improper cartridge insertions. Once inserted, each cartridge is locked in place by a small metal tab. To remove a cartridge, simply push it until you hear a click, then release it. The cartridge will be partially ejected, making it easy to remove.
Note:
The magazine should be removed when loading or unloading tape cartridges. A hinged handle is located on the side of the magazine to aid in removal and storage outside of the library.
Caution:
Do not press on the metal retaining tabs after inserting a cartridge in a magazine.
Library CHM picks cartridges
Cartridges are locked into place
Manually insert and remove cartridges from the front
0 1 2
from the back of the magazine
).
3 4 5 6
12 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Hinged handle
Chapter 1 Library Description
Library Component s

Operator Control Panel

Figure 12 Operator Control Panel
The OCP is the operator interface of the L500 library. It consists of:
1
LED display
Four push-buttons
The OCP (see figure 12
) is mounted behind the library bezel and
attached to the ribbon cable connector.
PREVIOUS SELECT
LCD
ENTERNEXT
The LCD displays two lines of characters. The message content of either line can contain a mixture of text messages and field codes. Use the OCP to configure and operate the library or access library information.
Use the OCP to:
View tape drive status and activity
View error mess ages
Check magazine slot status
Check drive and loader controller configuration
Lock or unlock the magazine doors
Control how the library accesses cartridges
Set the SCSI ID
See Chapter 3,
Operator Control Panel, for more information on
the OCP.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 13
Chapter 1 Library Description Library Components
14 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Chapter 2

Installing the L500 Series Library

This chapter contains information nee ded to install, c onfig ur e, and operate the L500 Series library. The installation procedure is divided into the following general tasks:
Selecting an installation location
Receiving the library
Unpacking the library
Connecting the tape library
Running the Power-On Self-Test (POST)
Configuring the tape library
Operating the tape library
2

Selecting an Installation Location

When selecting an installation location for the library, consider the following:
Floor space
Overhead clearance
Installation surface strength and inclination
Power and grounding
Environmental specifications
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 15
2
Chapter 2 Installing the L500 Series Library Selecting an Installation Location

Floor Space

Figure 13 Floor Space Requirements (Tower Library)
2
Figure 13
shows the floor space requirements for setting up and
operating the stand-alone library.
11 inches
(27 cm)
Back
20 inches (51 cm)
Front
Figure 14 shows the rack space requirements for setting up and
operating the rack mount library.
Figure 14 Rack Space Requirements
18 inches (45 cm)
(Rack Mount Library)
Back
20 inches (51 cm)
Front
16 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Chapter 2 Installing the L500 Series Library
Selecting an Installation Location

Overhead Clearance

Surface Strength and Inclination

Power and Grounding

Power Cord

The height of the stand-alone library is 18 inches (46 cm). The
2
height of the rack mount library is 7 inches (18 cm). T o r emove and replac e the library enclosure, you need an over head
clearance slightly greater than the height of the library.
Place the library and rack on a clean, level surface. If the library
2
will be placed on a desk or table, make sure it is sturdy enough to support the librarys weight (76 lbs/35 kg).
The electrical ratings for the library are 110 - 120/200 - 240 VAC,
2
50 Hz - 60 Hz, 1.6 A - 0.8 A, 140 W - 200 W.
2
A 110/120 VAC power cord is supplied with your unit. If your country/locale does not use 110/120 VAC, refer to the criteria listed below for parameters.
Warning:
Do not attempt to modify or use an external 1 10 - 120 VAC power cord for 220 - 240 VAC input power. Modifying the power cord can cause personal injury and severe equipment damage.
The power cord used with this equipment must meet the following criteria:
The power cord should be a minimum of 18/3 AWG, 60
°C,
Type SJT or SVT.
UL and CSA Certified cordage rated for use at 250 VAC with a current rating that is at least 125% of the current rating of the product. In Europe, the cordage must have the HAR mark.
The plug must be terminated in a grounding-type male plug designed for use in your country. It must also have marks showing certification by an agency acceptable in the country.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 17
Chapter 2 Installing the L500 Series Library Receiving the Library
The connector at the product end must be an IEC320 C13 (type CEE-22) female connector.
The cord length must not exceed 14.5 feet (4.5 meters).

Environmental Specifications

The installation location should meet the following environmental
2
specifications.
Temperature: 50
Relative humidity: 20% to 80% non condensing
Humidity gradient: 10% per hour
Dry bulb (ambient) temperature: 50
Wet bulb (dew point) temperature: 77
Temperature gradient: 19.8
Temperature shock: 18
Altitude: -500 to 30,000 feet (-150 to 9100 meters)
Air: free of airborne contaminates; e.g., dust, paper particles

Receiving the Library

When receiving the library from the shipper, unpack the unit as close to the installation location as possible.
°F to 104°F (10°C to 40°C)
°F to 104°F (10°C to 40°C)
°F (25°C)
°F (11°C) per hour acros s t he range
°F (10°C) over two minutes
2
Inspect the shipping pallet and carton for damage that may have occurred during shipment. Report any damage to the shipper immediately.
18 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Chapter 2 Installing the L500 Series Library

Unpacking the Library

Unpacking the Library
Warning:
Caution:
The unpacking instructions vary depending upon whether you ordered a stand-alone or rack mount library. If you received a stand-alone library, you should have only one shipping carton. Refer to the PowerStor L500 Unpacking Instructions, PN 6321102, included with the library.
If you ordered a rack mount library, you should have two shipping cartons. The large carton contains the library, and the smaller carton contains the PowerStor Rack Mount Installation Kit.
2
The library weighs up to 76 lbs (35 kg) when fully loaded. Two people should perform any steps that involve lifting or guiding the library. Use safe practices when lifting or guiding the library.
If you are installing the rack mount version of the library, be sure to use Quantum|ATL’s PowerStor Rack Mount Installation kit. This kit provides the necessary support brackets and other hardware for properly mounting the library.
Install the rack mount kit in the rack, referring to the PowerStor Rack Mount Guide, PN 6322617, provided with the rack mount kit.
Caution:
The library weighs 76 lbs (35 kg). Two people should perform any procedure that involves lifting or moving the library.
1
Open the top of the shipping carton by carefully cutting the packing tape.
2
Remove the two accessories boxes from the carton (see figure 15). One box is empty. The other box contains the accessories kit.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 19
Chapter 2 Installing the L500 Series Library Unpacking the Library
3
Remove the packing foam from the top of the library (see
figure 16
4
With two people lif ting the library, re move it from the shippi ng carton.
5
Remove the library from the shipping bag.
6
Place the library in the installa tion location. If it is a rack mount library, place it in the rack.
Figure 15 Removing the Accessories Boxes
Accessories
).
20 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Figure 16 Removing the Library from the Shipping Carton
Chapter 2 Installing the L500 Series Library
Unpacking the Library
Packing foam
Shipping bag
Library
The library is now unpacked.
Caution: Do not attempt to open the front doors of the library
when the library is turned off. These doors open only when the unit is turned on.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 21
Chapter 2 Installing the L500 Series Library Connecting the Tape Library

Connecting the Tape Library

Complete the following procedure to connect the power cord and SCSI signal cables to the tape library. Figure 17 panel lay out for a three-drive configuration.
Caution: Verify that the library card uses the same type of
SCSI bus as the drives. For example, connecting a single-ended (SE) SCSI library to a differential (DIFF) SCSI adapter will cause a host system malfunction.
Figure 17 Tape Library Rear Panel Cable Connectors
Power switch and power connector
Library card SCSI ID 0 to host
2
shows the rear
Library card SCSI ID 0 to drives
Drive 2 SCSI ID 3
Drive 0 SCSI ID 1
Drive 1 SCSI ID 2
22 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Chapter 2 Installing the L500 Series Library
Connecting the Tape Library
To connect the tape library:
1
Verify that the power switch is in the off position.
2
Connect one end of the SCSI cable to the SCSI cable connector on the library card, which is accessible from the back of the tape library.
3
Verify that the SCSI bus is terminated properly. Depending on the system configuration, the SCSI bus initiates
at the host, connects to the library controller, and then to any other SCSI devices on the bus. It terminates at the last SCSI device on the bus. SCSI cabling connections are shown in
figure 18
.
Figure 18 Sample SCSI Cable Connection
Library
Host
SCSI cables
Next SCSI device or terminator
4
Install the SCSI cables and tighten the screws to secure all
Library card (SCSI ID 0)
Drive 2 (SCSI ID 3)
Drive 0 (SCSI ID 1)
Drive 1 (SCSI ID 2)
cables.
5
Connect the power cord to the power connector on the back of the tape library (figure 17
6
Connect the other end of the power cord to the AC power
).
source.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 23
Chapter 2 Installing the L500 Series Library Running the Power-On-Self-Test (POST)

Running the Power-On-Self-Test (POST)

To verify proper system installation:
1
Turn on the tape library. The POST begins automatically.
Table 1 POST Pass/ Error Messages
Table 1
pass or fail messages associated with these tests.
POST Test - Description Pass Message Error Message
ROM EDC - Flash ROM EDC test
Micro RAM - Micr opr ocessor Local RAM test
UART - QUART test
Other
lists the tests that are run during POST, and displays the
DLTstor POST 1 EDC
DLTstor POST 2 Micro RAM
DLTstor POST 3 UART
DLTstor POST 4 Other
2
POST Error in ROM EDC
POST Error in Micro RAM
POST Error in UART
POST Error in Other
Next, the drives and the library are initialized. The OCP displays:
Library Idle Library Init Library Idle
The OCP buttons are not active until the OCP displays
Library Idle
.
If all the POST tests complete successfully and the drives and library are initialized, t he library is ready for operati on.
2
If the tests do not complete, run the POST again. Turn the power off, wait 10 seconds, then turn the power back on. If the tests still do not comp lete, the library needs service.
24 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Chapter 2 Installing the L500 Series Library

Configuring the Tape Library

Configuring the Tape Library
This section describes how to configure the library. Configuration consists of verifying SCSI ID settings for the library and all drives.
Figure 19
tape library. Verify all SCSI IDs using the OCP. If necessary, change the IDs (see Changing SCSI ID Settings
Figure 19 Front Panel (rack mount)
shows the location of the OCP on the front panel of the
OCP
Magazine 0 Door
(Slots 0 - 6
2
).
PREVIOUS SELECT
LCD
ENTERNEXT
Magazine 1 Door
)
(Slots 7 - 13
)
The system uses SCSI IDs to identify or address devices, such as the library card and the t ape drives, on the SCSI bus.If the library is one of multiple SCSI devices on the bus, use a SCSI ID that is unique from any other device or system ID on the SCSI bus.
Table 2
lists the default SCSI IDs. Figure 17 on page 22 shows
physical SCSI device locations.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 25
Chapter 2 Installing the L500 Series Library Configuring the Tape Library
Table 2 SCSI ID Default Setting

Viewing SCSI IDs

SCSI ID Device
0 Library controlle r 1Drive 0 2Drive 1 3Drive 2
Caution:
The library recognizes tape drive identification by physical position in the tape library.
2
Use the OCP to view the current SCSI ID settings:
1 2
Press Press
SELECT
to enter the
NEXT
until
SCSI ID?
SCSI ID
is displayed.
menu.
displayed.
3
Press
ENTER
to view all SCSI IDs.
View ID?
is
4
If the SCSI IDs listed are correct for the system configuration, press
SELECT
to return to the main menu. Otherwise, proceed
to the next set of instructions to change drive SCSI ID settings.

Changing SCSI ID Settings

To change the current SCSI ID settings for a drive:
2
1 2 3 4
Press Press Press Press
NEXT ENTER NEXT ENTER
Set ID?
.
Set ID? Drive 0?
.
or
PREVIOUS
is displayed.
until the desired drive is displayed.
when the desired drive is displayed. The SCSI ID
is displayed.
selections (0 through 15) are displayed.
5
Press
NEXT
or
PREVIOUS
until the desired SCSI ID is
displayed.
26 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
6
Press changed.
ENTER
Chapter 2 Installing the L500 Series Library

Operating the Tape Library

. The desired drive and SCSI ID setting is then

Changing the Library Card SCSI ID Setting

Note:
The SCSI ID change takes about 10 seconds to complete. No other library activity should occur at this time.
7
Repeat Steps 1 through 4 to verify the new SCSI ID. If the SCSI IDs listed are now correct for the system configuration, press
SELECT
to return to the main menu. Otherwis e, proceed t o the
next set of instructions to change the library SCSI ID setting.
To change the current SCSI ID for the library card:
2
1 2
Press Press
.
NEXT ENTER
Set ID? Library?
is displayed.
and the SCSI ID selections (starting with 0 and
continuing on through 15) are displayed.
3
Press
4
Press
5
To verify, refer to Viewing SCSI IDs on page 26
6
Press
or
NEXT ENTER
SELECT
PREVIOUS
to select the SCSI ID to be changed.
when the desired library SCSI ID is displayed.
to return to the main menu.
Note:
Host power must be recycled for any library SCSI ID changes to take affect; however, library power does not have to be cycled if the changes were made via the OCP.
Operating the Tape Library
The magazine slots are labeled 0 through 6 (magazine 0) and 7 through 13 (magazine 1). The left magazine in the rack mount
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 27
2
Chapter 2 Installing the L500 Series Library Operating the Tape Library
version (top magazine in the tower version) is magazine 0. The right magazine in the rack mount version (the b ottom ma gazi ne in the tower version) is magazine 1 (see figure 19
).
Caution:
Caution:
Caution:
Note:
Use slot 0 when performing a microcode update; use slot 13 when using the optional AutoClean mode. The cleaning tape should be stored in slot 13.
Note:
Insert and remove all cartridges at the front of the magazine.
Do not press on the metal tabs on the inside edge of the magazine slots when a tape cartridge is present.
Never apply labels to the top, bottom, or sides of tape cartridges. Doing so can cause cartridge jams in the tape library. Use the space on the front of the cartridge for labels.
Never attempt to manually move the CHM; damage to the library could occur. If the CHM must be moved, recycle power and wait until
Idle
is displayed on the OCP. The CHM will then
Library
be in its home position.

Inserting a Cartridge

28 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
To insert a cartridge into a magazine:
2
1
Verify that all library SCSI library activity has stopped
Library Idle
(
2
To open the magazine door, using the OCP:
a
Press
SELECT
b
Press
NEXT
c
Press
NEXT
should be displayed on the OCP).
until
Eject Cartridge?
.
Unlock Doors?
.
EJECT/UNLOCK?
is displayed.
is displayed.
is displayed.
Chapter 2 Installing the L500 Series Library
Operating the Tape Library
d e
Note:
Press
ENTER
Press
ENTER
This activity can take up to three minutes if the
Are you sure?
.
Open Doors!
.
is displayed.
is displayed.
cartridge is to be removed fr om the drive and the end of data is at the end of the ta pe spool . Press any other button to stop the operation.
3
Open the door using the handle.
Note:
Door Unlocked!
is always displayed when the door is unlocked. The only way library operation will be restored is to open and close one or both doors.
4
Set the write-protect switch to the desired position (see
figure 20
Note:
).
The tape is write-protected if the orange indicator is visible. The tape is write-enabled if the orange indicator is not visible.
Figure 20 Cartridge Write-Protect Switch
Orange indicator
Write Protected
Write Enabled
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 29
Write Protect Switch
Chapter 2 Installing the L500 Series Library Operating the Tape Library
5
Orient the cartridge as shown in figure 21. The write-protect switch is on the right side of the cartridge, facing you.
6
Insert the cartridge into the magazine by pushing it into the slot until it latches. A small metal retaining tab pops out at the opening of the magazine slot, holding the cartridge in place (see figure 21
).
Figure 21 Inserting a Cartridge
Caution:
Back of magazine
7
Insert the magazine into the library.
8
Close the magazine door by pushing the door until it latches.
Do not press the metal tab manually.
Write-protect switch
Metal tab
The door will lock automatically after approximately five seconds.
9
The library then executes a scan magazine function. Upon completion,
Eject/Unlock
? is displayed. If the
optional bar code reader is present, it reads the cartridge bar code labels.
30 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Chapter 2 Installing the L500 Series Library
Operating the Tape Library

Removing a Cartridge from a Magazine

Figure 22 Removing a Cartridge from the Magazine
To remove a cartridge from the magazine:
2
1
Press in on the cartridge until it stops and you hear a click.
2
Release the cartridge. The slot has a spring-release action and will partially eject the cartridge for ease of removal.
Caution:
When a cartridge is inserted in a magazine slot, a metal retaining tab pops up from the front edge of the slot to retain the cartridge. Do not press on the metal retaining ta b. Always use the pr ess-and-re lease technique to remove cartridges from the magazine (see figure 22
Back of magazine
).
1
Push
2
Release
Front of magazine
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 31
3
Pull
Chapter 2 Installing the L500 Series Library Operating the Tape Library

Using the Cleaning Cartridge

If the tape drive detects a failur e during the ca libration r outine or if
2
an unrecoverable hard er ror occurs while either writing or r eadin g
Note:
Cln
is displayed.
Use slot 13 for storing the cleaning cartridge and when setting the AutoClean Mode to
Cln
message indicates that the drive head may be
Yes
.
a tape,
The contaminated and in need of cleaning.
Repeated
Cln
messages with different data cartridges indicate
a failure that may require drive replacement.
Cln
If
appears on the display when a particular cartridge is
used, it may be a media problem. Replace the tape cartridge.
Note:
Always use the cleaning cartridge to clean the drive. Do not use cleaning solvents or attempt to service the tape drive head.
The cleaning cartridge can be used 20 times. When the drive detects that a cleaning cartridge has expired, the drive r ewinds and unloads the cartridge. If the cleaning routine is run on a cleaning cartridge that has not expired, the tape rewinds and unloads. The
Cln
is cleared from the OCP after
Cln
message is cleared when the tape drive successfully completes a cartridge calibration routine after a retry.
To limit use of a cleaning cartridge:
Avoid touching leaders and media with bare fingers. Oils and
grease from the skin are especially damaging and may cause a failure requiring drive replacement
Maintain a clean work area for any tape product to help ensur e
drive reliability
Select a site away from line printers, cardboard boxes or other
sources of dust and debris
Follow the handling and storage guidelines supplied with each
cartridge
32 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Chapter 3

Basic Library Operations

This chapter describes the overall menu structure of the Operator Control Panel (OCP). The following functions are described:
Library status
Eject/unlock
Load
SCSI ID
Mode
Information
Code update
Tests
3
Caution: Before executing a menu function command fr om the
OCP, verify that there is no SCSI bus activity to the tape library or drives. Executing commands via the OCP and SCSI bus simultaneously may result in operation failure and/or drive unavailability.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 33
Chapter 3 Basic Library Operations OCP Functions

OCP Functions

The OCP, located on the front panel of the library, controls all local functions.
The OCP consists of an LED display and four push-buttons:
The LED display displays two lines of characters. Either line can contain a mixture of messages and/or fi eld codes. Fig ur e 23 the OCP buttons.; table 3 LED display.
Figure 23 OCP
Previous
advance through each option
Next Select
enter and execute commands in the current option
Enter
LED display
3
return to a previous option
return to the main menu options
shows
describes the menu structur e for the OCP
PREVIOUS SELECT
NE XT
34 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
ENTER
Chapter 3 Basic Library Operations
OCP Functions
Table 3 OCP LCD Menu Struct ure
OCP Main Menu OCP Submenus
STATUS?
EJECT/UNLOCK? (Pre-v34
firmware)
EJECT/UNLOCK? (v34+ firmware)
Library Init/Active/Idle
Slot Status 0-13
slots)
Drv 0, Drv 1, Drv 2
drive status)
Eject Cartridge?
from a drive
Eject Drive?
drive and returns it to its respective slot (if a drive has a cartridge in it)
Unlock Door?
tape is ejected from each drive and returned to its respective magazine slot)
Eject Cartridge?
from drive if cartridge is present. If cartridge is not present, is displayed.
Eject Drive?
the drive and returns it to its slot (if the drive is loaded and
SetUnloadCart
(at POST)
(displays status of all
(displays tape
unloads cartridge
ejects cartridge from each
unlocks the door after the
unloads cartridge
Drive is Empty
ejects
the cartridge from
Mode/
is enabled)
Unlock Door
after the cartridge is ejected from the drive (if Mode/SetUnloadCart is enabled), or without ejecting the cartridge from the drive (if Mode/SetUnloadCart is disabled)
LOAD?
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 35
Load Slot # To Drive #?
cartridge from selected slot
From Slot #
selected slot)
unlocks the door either
loads
(loads cartridge from
Chapter 3 Basic Library Operations OCP Functions
OCP Main Menu OCP Submenus
SCSI ID?
Mode?
*
NOTE: Requires
V34+ firmware
View ID
IDs).
Set Drive ID
Set Lib ID
Random
magazine slot
Sequential
to high magazine slot once
Sequential Circ
from low to high magazine slot repeatedly
Autoload Cart (Y/N)
SeqCirc EnableBarcode (Y/N)
AutoClean (Y/N)
SetUnloadCart* (Y/N)
unload tape drives and return cartridges to respective bins when command is given. Y (enable) is the default. If disabled (N), cartridge is left in tape drive when command is given.
(displays drive and library SCSI
(sets drive SCSI ID)
(sets library SCSI ID)
loads any cartridge from any
autoloads cartridge from low
autoloads cartridge
(enable for
modes)
enable to
Unlock Door?
Unlock Door?
Seq/
36 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Chapter 3 Basic Library Operations
OCP Main Menu OCP Submenus
OCP Functions
INFORMATION?
CODE UPDATE
Loader HW Rev
decimal)
Loader FW Rev
decimal)
Loader Mech Rev
decimal)
Library HW Rev
decimal)
Library FW Rev
decimal)
Drive # FW Rev
level in hex)
Loader Life Cycle Count
completion of loader 1 POST)
Current Cycles
POST)
Drive # Update Drive
code update tape into a drive)
(starts the code update process)
(device rev level in
(firmware rev level in
(loader rev in
(device rev level in
(firmware rev level in
(drive firmware rev
(from completion of
(installs microcode from
(count from
TESTS
Elevator Test
Load/Unload Test
Long Ld/Unload Test
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 37
Chapter 3 Basic Library Operations OCP Functions
Table 4 OCP Button Descriptions
OCP Button Description
PREVIOUS
NEXT
SELECT
Commands the library to:
Cycle backward within the main menu options
Cycle backward within a submenu
Press repeatedly to return to the desired display. Commands the library to:
Proceed to the next main menu option
Proceed to the next submenu option
Press repeatedly to cycle forward through the desired displays.
Commands the library to:
Advance through the main menu options:
STATUS?, EJECT/UNLOCK?, LOAD?, SCSI ID?, MODE?, INFORMATION?, CODE UPDATE?, and TEST?
Press the Select button repeatedly to reach the option.
Escape out of a submenu and return to the main menu
ENTER
38 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Commands the library to:
Enter an OCP main menu or submenu option
Execute a command
Chapter 3 Basic Library Operations

Status

Status
STATUS?
The
option displays tape drive and magazine slot status.
When the system is first powered on, it conducts a power-on self­test (POST). Upon completion of the POST, the drives and the library are initialized.
At this time, the OCP main menu
STATUS?
options are described as Library options. The OCP buttons are not active during initialization. The following mes sages are displayed:
Library Init
Library Active
Library Idle
If either status message,
Library init
Library Active
or
,
appears on the LCD, the library is in the process of completing an activity. Wait until
Library Idle
appears before entering any
commands. Press
Note: The
to obtain status.
NEXT
STATUS?
option gives status information only and there are no commands to be issued; therefore the ENTER button is not functional.
3
Table 5
lists possible
STATUS?
options and their respective
messages.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 39
Chapter 3 Basic Library Operations Status
Table 5 Status Options
Option Description Message Note
Slot Status
Drv 0-Drv 2
Displays status of all magazine slots.
Displays tape drive status including tape drive error conditions and cartridge conditions.
Cartridge Status:
0 6 7 13
where: = cartridge present
= cartridge in drive 0, 1, or 2
2
10
-
m
t
Status:
= empty slot (dash) = missing = in transit (cartridge in
CHM)
Empty
InFlux
Cln
Code Update
(drive is becoming ready)
(cleaning required)
(updating firmware)
Calibrating
Unloading
COMP
- If the last read or write operation was data compressed,
COMP
is displayed in addition to the status message.
a
Loading
Cleaning
Erasing
Writing
Reading
Seeking
Rewinding
Idle
40 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Chapter 3 Basic Library Operations
Option Description Message Note
Status
Drv 0-Drv 2
Slot
0123...13 Bar code:
___*
Displays tape drive status including tape drive error conditions and cartridge conditions.
Displays specific slot status.
Error:
Hardware Error
Comm Error
Library Error
in Drive #
Empty
Full In transit Missing
CLN - If the tape drive head requires cleaning, CLN is displayed in addition to the status message.
If applicable, the second line of this message displays a bar code label entry.
a.
a. When using an unrecorded tape, the tape drive defaults to native tape density if a write from the
beginning of tape (BOT) is executed.
If you execute a write from the beginning of tape (BOT) when using an unrecorded tape, the tape drive defaults to native tape density.
If you execute a write from the BOT when u sing a recorded tape, all pre-recorded data (and den­sity changes) are lost. from the BOT.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 41
This includes density changes because they are established when writing
Chapter 3 Basic Library Operations Eject/Unlock

Eject/Unlock

EJECT/UNLOCK?
The cartridge from the tape drive.
Caution: Do not press
until the backup or other tape operations are st opped at the host; pressing these buttons while other operations are executing may result in operation or drive failure.
Table 6
lists possible
messages.
Table 6 Eject/Unlock Options
Option Description Message Notes
Eject Cartridge?
Unlock Doors?
Unloads the cartridge from the tape drive and reports on drive status
Ejects any cartridge that is in a drive then unlocks the library doors
option unlocks the library door and ejects a
PREVIOUS, NEXT, SELECT
EJECT/UNLOCK?
Eject Drive #? Drv # to Slot #?
options and their r espective
The Eject function unloads the cartridge from the tape drive.
Library Idle Drive Empty
The library door is unlocked.
Open Doors!
or
ENTER
3
Doors Unlocked!
42 Quantum|ATL PowerStor L500 Series Tape Library Users Guide

Opening the Library Doors

3
Caution:
Never force the library door open. Wait until the
Open Doors!
the libra ry locking mechanism has completed the unlocking activity.
To open the library doors:
Chapter 3 Basic Library Operations
Eject/Unlock
message is displayed to verify that

Closing the Library Doors

1 2 3 4 5
Press Press Press Press Press
SELECT NEXT NEXT ENTER ENTER
Eject/Unlock? i
.
Eject Cartridge?
.
Unlock Doors?
.
Are you sure?
. to answer Yes.
s displayed.
is displayed.
is displayed.
is displayed.
The loader removes all cartridges from each drive and displays
Open Doors!
This activity can take up to three minutes if a
rewind from end of tape is required. The library doors are now unlocked.
To close the library doors, push each door closed until it latches.
3
The door will lock automatically after approximately five seconds. The library executes a scan magazine function. Upon completion,
EJECT/UNLOCK?
is displayed. If the optional
bar code reader is present, the cartridge labels are read.

Unloading a Cartridge from the Tape Drive

To unload a cartridge from the tape drive:
3
1
Press
SELECT
2
Press
NEXT
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 43
Eject Cartridge?
.
EJECT/UNLOCK?
until
is displayed.
is displayed.
Chapter 3 Basic Library Operations Eject/Unlock
3
Press
ENTER
Eject Cartridge? Eject Drive 0?
.
displayed.
4
Press
ENTER
. One of the following messages is displayed:
Drive is Empty
Drive NOT Present
Eject to Slot 0?
Drive is Empty
If
Drive NOT Present
or
is displayed,
there is no cartridge to unload in drive 0.
5
Press
. The system searches for a cartridge in the next
NEXT
drive.
6
Repeat steps 4 and 5 until the desired drive is displayed.
7
Eject to Slot 0?
If slot destination for the cartridge, press
is displayed, and slot 0 is the correct
ENTER
to unload the
cartridge. If slot 0 is not the correct slot destination, press
NEXT
correct slot is displayed. During the unloading process, the following occurs:
The CHM moves to the drive.
Unload
is displayed.
is
until the
The cartridge is removed from the drive by the CHM.
Unload
The CHM moves to the displayed slot position and inserts the cartridge into the magazine.
After the cartridge is unloaded,
is displayed.
Unload
Library Idle
displayed.
8
Press
SELECT

Magazine Removal

44 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
3
To remove a magazine from the tape library:
1
Press
SELECT
2
Press
NEXT
to return to the main menu.
Eject/Unlock?
until
Eject Cartridge?
.
is displayed.
is displayed.
is displayed.
is
Chapter 3 Basic Library Operations
Eject/Unlock
3
Press
NEXT
4
Press
ENTER
5
Confirm that the tape drive is idle.
6
Press
ENTER
Caution:
Unlock Doors?
.
Are you sure?
.
to answer Yes.
is displayed.
is displayed.
Open Doors!
is displayed.
Never force the magazine doors open. Wait unt il
Open Doors!
is displayed to verify that the library locking mechanism has completed the unlocking activity.
7
Open one or both library doors.
8
Grasp the magazine and pull it out of the library.
9
To close the library doors, push each door closed until it latches. The doors will lock automatically after approximately five seconds.
The tape library then executes a Scan Magazine function. Upon completion,
Eject/Unlock?
is displayed.
If the optional bar code reader is present, the cartridge labels are read.

Installing a Magazine

To remove or insert a cartridge in a magazine, see Loading a
Cartridge on page 48.
To install a magazine into the tape library:
3
1
Press
SELECT
2
Press
NEXT
3
Press
NEXT
4
Press
ENTER
5
Confirm that the tape drive is idle.
6
Press
ENTER.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 45
Eject Cartridge?
.
Unlock Doors?
.
.
EJECT/UNLOCK?
until
Are you sure?
Open Doors!
is displayed.
is displayed.
is displayed.
is displayed.
is displayed.
Chapter 3 Basic Library Operations Eject/Unlock
.
Figure 24 Tape Library (One Magazine Installed)
Caution:
Do not force the library doors open. Wait until
Open Doors!
is displayed to verify that the library locking mechanism has completed the unlocking activity.
7
Open one or both library doors.
8
Position the magazine with the handle on the side opposite of the library door hinge.
9
Push on the front edges of the magazine and slide it fully into the magazine bay.
Note:
Do not push on the cartridges when inserting the magazine into the library.
Loaded magazine
46 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Chapter 3 Basic Library Operations

Loading a Cartridge

10
To close the library door, push the door closed until it latches. The door will lock automatically after approximately five seconds.
The library executes a scan magazine function. Upon completion,
Eject/Unlock?
is displayed. If the optional bar
code reader is present, labels are read.
Note:
Loading a Cartridge
LOAD?
The drive.
You can activate the library via the SCSI bus, or via the OCP. If the tape drive does not contain a cartridge, the
loads a cartridge from the users selected slot. To load a cartridge from a magazine slot into a drive:
1
Press
2
Press Enter.
You can operate the library with one or both magazines installed. If one magazi ne is insta lled, it ma y occup y eit her magazine bay. However, both library doors must be close d during library operation.
option controls the loading of any cartridge into a tape
SELECT
Load Slot 0?
until
LOAD?
LOAD?
is displayed.
is displayed.
option
3
Press
ENTER
Slot 0? To Drive 0?
to load a cartridge from slot 0 into a drive.
is displayed.
To load the slot 0 cartridge into a different drive, press
Load
NEXT
until the desired drive number is displayed.
3
Press
ENTER
To load the cartridge into drive 0, press To load the cartridge into a different drive, press
Load Slot x? To Drive 0?
.
ENTER
is displayed.
.
until
NEXT
the desired drive is displayed.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 47
Chapter 3 Basic Library Operations Loading a Cartridge
4
Press
5
One of the following messages is displayed:
Drive 0 is Full
ENTER
.
A cartridge is already installed in the drive. To continue, select an empty drive using
NEXT
or
PREVIOUS
or unload the cartridge from the full drive (see Unloading a Cartridge
from the Tape Drive on page 43). Perform the load function
again.
Slot x is Empty
There is no cartridge available in the selected slot. To continue, select a slot that contains the cartridge using
NEXT
or
PREVIOUS
, or insert a cartridge into the empty
slot.
LOADING or UNLOADING
CALIBRATING COMP
or
The library is in the process of completing an activity. When the activity is completed,
Library Idle
is
displayed.
IDLE COMP
The load function is complete.
Depending on the message displayed, take the appropriate action.
6
During the loading process, the following occurs:
a
The CHM moves to the selected slot.
b
The cartridge is removed from the magazine and placed in the CHM.
c
The CHM moves to the displayed drive position and
LOAD
is displayed.
inserts the cartridge into the drive.
LOAD
LOAD
is displayed.
is displayed.
d
After the cart ridge is inse rte d into t he driv e, is displayed.
e
After the cartridge is fully loaded a nd at BO T (beginning of tape),
48 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Library Idle
is displayed.
CALIBRATION
7
Press
SELECT
Chapter 3 Basic Library Operations

SCSI ID

to return to the main menu.
SCSI ID
SCSI ID?
The
option displays the SCSI ID for all devices and
allows existing SCSI IDs to be changed. Make sure all devices on the same SCSI bus have diff er ent SCSI ID
assignments. SCSI ID defaults are as follows:
Drive 2 = SCSI ID 3
Drive 0 = SCSI ID 1
Drive 1 = SCSI ID 2
Library controller = SCSI ID 0
Table 7
lists possible SCSI ID options and their respective
messages.
Note:
When changing a SCSI ID, wait at least 30 seconds be fore checking the ID. The CHM may not show the changed ID until the tape drive has been reset.
3
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 49
Chapter 3 Basic Library Operations SCSI ID
Table 7 SCSI ID Options
Option Description Message Note
View ID?
Set ID?
Lists all SCSI IDs for the tape library and drives.
Allows the user to select a device and change the SCSI ID setting.
Lib 0 Drv0 1 Drv1 2 Drv2 N/A
Set ID?
Set ID? Library?
Set ID? Library? ##?
Set ID? Drive#?
Set ID? Drive#? ##?
This example shows the Library SCSI ID = 0, Drive 0 SCSI ID = 1, and Drive 1 SCSI ID = 2; Drive 2 is not available in the system.
The system is set to change the drive ID
Displays the library is to be changed
Selects the library and SCSI ID to be changed
Displays the drive to be changed
Selects the drive and SCSI ID to be changed
EEROM is maintained through power cycles. SCSI ID information that is stored in non-volatile RAM is saved until you manually change it. SCSI IDs do not automatically revert to their defaults.

Viewing the SCSI IDs

50 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
To view the status of the library and drive SCSI IDs:
3
1 2
Press Press
SELECT
.
NEXT
View ID?
until
SCSI ID?
is displayed.
is displayed.
3
Press
ENTER
. The SCSI IDs for the tape library and associated
drives are displayed.
4
Press
SELECT
Chapter 3 Basic Library Operations
SCSI ID
to return to the main menu.

Setting a SCSI ID

3
To change an existing drive or library SCSI ID:
1
Press
SELECT
2
Press
NEXT
3
Press
NEXT
4
Press
ENTER
5
Press
ENTER
0? 0?
6
Press
NEXT
7
Press
NEXT
8
Press
ENTER
9
If the SCSI ID information on the OCP is correct, press
10
Proceed through each device using
11
Press
ENTER
12
T o change the library contr oller SCSI ID, press
Library?
13
Press
ENTER.
View ID?
.
Set ID?
.
. to change the drive 0 SCSI ID.
is displayed.
to continue without changing the drive 0 SCSI ID. until the desired drive is displayed.
Set ID? Drive x? 0?
.
to execute any changes.
is displayed.
SCSI ID?
until
is displayed. is displayed.
Set ID? Drive 0?
Set ID? Library? 0?
is displayed.
is displayed.
is displayed.
or
NEXT
is displayed.
Set ID? Drive
ENTER
PREVIOUS
NEXT
.
Set ID?
.
.
14
Press
NEXT
or
PREVIOUS
until the desired SCSI ID address is
displayed.
15
Press
ENTER
to assign the new SCSI ID address.
Set ID?
is
displayed.
16
Press
SELECT
17
Cycle power at the host to activate the new SCSI ID in the
to return to the main menu.
system.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 51
Chapter 3 Basic Library Operations Mode

Mode

MODE?
The The
ENTER
other modes to Not Selected. The Enter button also toggles the Yes and No options.
Table 8
Warning: The optional bar code reader contains a Class 1 LED.
Table 8 Mode Options
Option Description Message
Random
This command causes the library to automatically load any cartridge from any magazine in the load cycle.
option controls how the library accesses cartridges.
button executes the “Selected” mode and toggles all
lists the Mode options and their respective messages.
Do not look at the LED for extended periods of time; prolonged exposure may be harmful to the eyes.
Selected NOT
Selected
3
Sequential
52 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
This command instructs the tape library to behave as an autoloader. Ca rtridges are loaded sequentially fr om the lowest magazine address and the lowest loaded slot position in that magazine.
The loading and unloading of cartridges sequentially progresses to the last cartridge and then the tape library stops. To re-initiate this process either load a cartridge into the drive via the OCP or via a SCSI Command.
This command works in conjunction with the
command.
Cart
Note:
The
Sequential
is configured with a single drive.
mode is functional only if the library
Autoload
Selected NOT
Selected
Chapter 3 Basic Library Operations
Option Description Message
Mode
Sequential Circ
Autoload Cart
Enable Barcode (optional)
Primarily designed for testing purposes, this command instructs the tape library to behave as an autoloader. Cartridges are loaded sequentially from the lowest magazine address and the lowest loaded slot position in that magazine.
The loading and unloading of cartridges sequentially progresses to the last cartridge and then the tape library restarts the sequential loading sequence again from the first available slot.
This command works in conjunction with the
command.
Cart
Note:
This command functions only in conjunction with or
Sequential Circ
library starts loading cartridges following an open/close door operation pe r mode.
The library must be either in the
Circ
When enabled, the optional bar code reader scans the cartridge bar code labels on power up and when the doors are closed. The bar code labels are read via the OCP Status display or a SCSI
The Sequential mode is functional only if the library is configured with a single drive.
. Upon issuance of this command, the
Sequential
mode for
Autoload Cart
Read Element
or
Sequential Circular
Sequential
mode to be functional.
status command.
Autoload
Sequential
or
Sequential
Not Selected
Selected
N Y
N Y
AutoClean (optional)
To use, (a) press sure doors are closed.
When enabled, the library automatically cleans drives when required.
The time that a SCSI complete increases from approximately 20 seconds to 60 seconds because the library must wait until calibration is complete. If cleaning is required, the typical time increases to a maximum of 10 minutes while the drive is cleaned.
To use, (a) load the cleaning tape in slot 13, (b) press ENTER to enable
AutoClean: Y
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 53
ENTER
to Enable Bar Code: Y, and (b) make
Move Media
.
command takes to
N Y
Chapter 3 Basic Library Operations Mode

Viewing a Mode

Setting a Mode

3
To view the current tape library modes:
1
Press
SELECT
2 3
Press Press
ENTER. NEXT
A
repeatedly. The status of the
Sequential Circ
4
Continue pressing
Barcode,
5
Press
SELECT
3
To set the current tape library modes:
1
Press
SELECT
2
Press
ENTER
3
Press
NEXT
and
.
repeatedly. Each mode option and status is
MODE?
until
Random Selected
modes are displayed.
NEXT
AutoClean
to return to the main menu.
MODE?
until
Random Selected
displayed. The following modes are displayed:
Sequential NOT Selected
is displayed.
message is displayed.
Sequential
Autoload Cartridge, Enable
.
and
modes are displayed.
is displayed
is displayed.
Sequential Circ NOT Selected
Autoload Cart: N
Enable Barcode: N
Autoclean: N
4
Press
ENTER
The
ENTER
all other modes to For example, if you toggle the
Random
the toggled to
to toggle the mode options.
button executes the
Selected
NOT Selected
Sequential
Sequential Circ
and
NOT Selected.
The
.
mode to
modes are automatically
ENTER
button also toggles
each of the Y and N options.
5
Press
SELECT
54 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
to return to the main menu.
mode and toggles
Selected
,
Chapter 3 Basic Library Operations

Information

Information
Table 9 Information Messages
INFORMATION?
The
option displays device revision nu mber, software revisi on number, tape library cycle count and loader err or count.
Table 9
lists possible Information messages.
Information Type Message Note
Ldr Hw Rev ## .
Ldr Fw Rev ## .
Ldr Mech Rev ## .
Lib Hw Rev ## .
Lib Fw Rev ## .
Device hardware revision level in decimal
Device firmware revision level in decimal
Device mechanical revision level in decimal
Library hardware revision level in decimal
Library firmware revision level in decimal
3
Drive 0 Fw Rev
## h or NOT
Drive firmware revision level in hex
Present
Drive 1 Rev ## h or
NOT
Drive firmware revision level in hex
Present
Drive 2 Rev ## h or
NOT
Drive firmware revision level in hex
Present
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 55
Chapter 3 Basic Library Operations Code Update
Information Type Message Note

Code Update

Total Cycle (Library Life Cycle
## .
This count starts from the completion of the librarys first POST.
Count)
Current
## .
Cycles
Ldr Err: ## .
where the (.) signifies that the revision level is in decimal format; and where the (h) signifies that the revision level is in hex format.
T= Test and V= Release
CODE UPDATE?
The
option shows each tape drive and installs
This count starts from the completion of the librarys most recent POST.
Loader error count
new microcode for a tape drive via cartridge.
3
Code Update
messages.
Displays installed drive microcode revision level
Table 10 Code Update Messages
Table 10
Option Message Note
Update Drive #
lists possible
Update Drive 0 Update Drive 1- NOT
Present Update Drive 2 - NOT
Present
56 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Chapter 3 Basic Library Operations

Tests

Viewing the Drive Microcode Revision Level

Installing New Drive Microcode via Cartri dge

Tests
(.) T = Test
V = Release
(h) T = Test
V = Release
Signifies that the revision level is in decimal format
Signifies that the revision level is in hex format.
Vie w the Informati on option of the OCP to ob tain driv e mi crocode revision levels. (See Information
on page 55.)
3
For detailed microcode update procedur es, contact Quantum|ATL Customer Support.
3
TESTS?
The
option controls the library in ternal self-test functions.
3
Use the following guidelines to move through the Tests option:
If
PREVIOUS
or
is pressed during a test, the next
NEXT
message test is displayed along with an appropriate message,
A Test is Active
. When the original test is complete the
next test will start.
ENTER
provides access to the
TESTS?
option. If
ENTER
is
pressed during a test in progress, it will be terminated. Press
ENTER
to restart a test from the beginning, after the
termination process completes.
Table 11
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 57
lists possible
TESTS?
options.
Chapter 3 Basic Library Operations Tests
Table 11 Test Options
Option Description Message Note
Elevator Test
Load/ Unload Test
Long Ld/ Unload Test
If
Note:
ENTER
If
If an appropriate message, next selected test starts.
Tests the tape library CHM function. This is a one cycle test.
Tests seq u ential loads and unloads cartridges into the tape drive. This is a one cycle test.
Tests randomly loads and unloads cartridges into the tape drive continuously until stopped by the operator.
is pressed while a test is in progress, it will terminate.
ENTER NEXT
is pressed during a terminated test, the test restarts from the beginning.
or
PREVIOUS
ACTIVE or ABORTED
ACTIVE or ABORTED
ACTIVE or
The CHM is positioned to each available data transfer element (drive) or data storage element (magazine slot). If a magazine is not present, the CHM cannot be positioned to those slots. This test is functionally equivalent to SCSI Position to Element commands.
This test unloads any cartridge in the drive, inserts a cartridge in the drive, and replaces the cartridges in their slots. The drive is left empty.
This test loads and unloads the drive with cartridges from random slots.
ABORTED
is pressed during a test, the next message t est is displ ayed along with
<test name> Active
When the original test is completed the
58 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Chapter 4

SCSI Interface

This chapter details the SCSI protocol features for the L500 Series library. These features include:
General SCSI bus operation
SCSI message system

General SCSI Bus Operation

This section discusses general SCSI bus operation.
Note:
The SCSI specification refers to tape libraries as medium changers.
4
4

Data Transfer

Note:
4
The L500 Series library supports asynchronous and synchronous data transfers. The product has differential- and single-ended versions. Odd parity is generated during all information transfer phases where the device writes data to the SCSI bus, and checked during all information transfer phases where data is read from the bus. Parity checking can be disabled.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 61
Tape drive commands are not discussed in this manual but can be found in the SCSI Interface chapter of the specific product manual.
Chapter 4 SCSI Interface General SCSI Bus Operation
Disconnects from the SCSI bus are done on operations that take significant amounts of time such as Move Media commands. This allows other devices to access the bus. This disconnecting is configurable by use of the Disconnect-Reconnect Mode Parameters page.

Initiator/Target Operation

SCSI IDs and Logical Unit Numbers (LUNs)

The library does not act as an initiator on the SCSI bus. Therefore,
4
the device does not:
Generate unsolicited interrupts to the host
Initiate its own SCSI commands
Assert bus reset
The library has one logical unit. The library always appears as LUN 0.
4
If the LUN specified in the Identify message is invalid, the library accepts the Command Descriptor Block (CDB). Unsupported LUNS are handled in one of three ways:
If the command is Inquiry, the target returns the Inquiry data with the peripheral qualifier set to 011, indicating that the target does not support the LUN in question.
If the command is Request Sense, the target returns sense da ta. The sense key is Illegal Request with an additional sense code of Invalid Logical Unit Number.
For any other command, the target terminates the Check Condition status, and generates the above sense data.

Unit Attention Condition

Queued Unit Attentions are implemented on this device, and are
4
maintained separately for each Initiator. Unit Attentions are created in the following circumstances:
Power on
Bus reset
62 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Chapter 4 SCSI Interface
General SCSI Bus Operation
Bus device reset message
Media may have changed asynchronously
Another initiator changed the mode parameters
It is not unusual for a firmware (microcode) update to complete two queued Unit Attentions. The firmware has a limited number of Unit Attention buffers. If an initiator does not clear queued Unit Attentions, the library stops generating new Unit Attentions for that Initiator-LUN (I-L) combination at some point, but existing ones are left queued.

Behavior Around Power-On and SCSI Bus Reset

Other SCSI Functionality

Bus Phases

All device SCSI lines go to high impedance when the library is powered off.
4
The library does not generate any spurious signals on the SCSI bus at power-on.
Within 5 seconds of power on, and within 250 milliseconds (typically under 4 ms) after a Bus Reset, the library responds to SCSI bus selections and returns appropriate, normal, responses. T a pe motion commands ar e returned with Check Condition status, Sense Key Not Ready, until the media has been made ready.
The Hard Bus Reset option is implemented. The library recognizes multiple bus resets in succession and bus
resets of arbitrarily long duration. It recov ers within the time limits specified above, following the last bus reset.
Linked commands and untagged queuing are supported.
4
4
The library conforms to the bus state transition table shown in the SCSI-2 standard, Phase Sequences. The information in the following sections also applies.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 63
Chapter 4 SCSI Interface General SCSI Bus Operation

Attention Signal Response

Status Phase

The library responds to an ATN condition at least at every phase
4
transition, as long as the initiator sets the ATN bit before the target un-asserts the REQ for the last byte of the previous phase. Generally ATN is recognized immediately by the library, and it changes the bus phase to Message Out.
4
The library enters the status phase just once per command, unless the initiator requests a retry. The only exception is during error cases when the device goes immediately to bus free, as defined in the SCSI-2 standard.
Possible status bytes that the library may return are as follows:
Good (00): This status indicates the library successfully completed the command.
Check Condition (02): A contingent allegiance condition occurred. The Request Sense command should be sent following this status to determine the nature of the event.
Busy (08): The target is busy. This status is returned whenever the device is unable to accept a command from an otherwise acceptable initiator. Th e initiator should reissue the command at a later time.
Intermediate Good (10h): This status is returned instead of Good status for commands issued with the LINK bit set. Following the return of this status, the library proceeds to the Command phase for the transfer of the next linked command.
Reservation Conflict (18h): This status is returned by the library whenever a SCSI device attempts to access the library when it has been reserved for another initiator with a Reserve Unit command.
Command Terminated (22h): This status is returned for a command that was terminated by a Terminate I/O Process message. This status also indicates that a contingent allegiance condition has occurred.
64 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Chapter 4 SCSI Interface
General SCSI Bus Operation
The Test Unit Ready command is used to determine whether the library would accept, for exam ple, a Move Medium or a P osition to Element command without returning Check Condition status.

Bus Free

Bus Parity Errors

4
There are several situations when the device may go to Bus Free unexpectedly, as defined in the SCSI-2 standard (see sections 4.1.1 and 4.3):
An internal hardware or firmware fault that makes it unsafe for the device to continue operation without a full reset (similar to a power-up reset)
ATN asserted or bus parity error detected during non-tape data transfers
4
Bus parity errors (i.e. single bit errors) are very serious because they imply the possibility of undetected double-bit errors on the bus, which most likely would result in undetected d ata corruption. On properly configured SCSI buses, parity errors should be extremely rare. If any are detected, they should be addressed quickly by improving the configuration of the SCSI bus. A well configured SCSI system in a normal environment should be virtually free of bus parity errors.
Bus parity errors cause the library to either retry the operation, go to Status phase, or go to bus free and prepare Sense Data (see section 6.1.1 in the SCSI-2 specification). Retrying of parity errors during Data Out Phase when writing is normally not done, but can be enabled by changing the EnaParErrRetry parameter in the VU EEROM Mode Page. This feature is disabled by default due to negative impacts on device performance (also, the data stream on writes cannot be pipelined).
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 65
Chapter 4 SCSI Interface General SCSI Bus Operation
66 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Chapter 5

Troubleshooting Guidelines

This chapter provides troubleshooting procedures for the L500 Series library including:
Proper OCP operation
Basic problems
Operation failure
Error conditions
Power problems

Proper OCP Operation

Chapter 5 provides detailed Operator Control Panel (OCP) informat ion. Note the following:
5
5
Do not execute a menu function from the OCP when commands are being issued to the drive or library via the SCSI bus. Ensure there is no SCSI bus activity to the tape library or the drives. Doing so can result in operation failure or drive unavailability.
Do not press the until backup or other tape operations are stopped at the terminal. Doing so can result in operation failure or drive unavailability.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 67
SELECT, PREVIOUS, NEXT,
or
ENTER
buttons
Chapter 5 Troubleshooting Guidelines Avoiding Basic Probl em s

Avoiding Basic Problems

Follow these guidelines when you operate the tape li brary to avoid problems:
Do not touch the exposed magnetic tape. If the tape leader is not in the correct position, use a new cartridge.
Check the tape leader in the cartridge by lifting the cartridge latch that opens the door, exposing the leader. Be sure the leader is in the position shown in figure 25
Be sure the receiver is fully closed and the current slot is correc t for the starting cartridge.
Figure 25 Open ing the Cartridge Door
Reel lock
5
.
Tape leader
Door release latch
Reel lock
68 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Chapter 5 Troubleshooting Guidelines
Avoiding Basic Problems

Operation Failure

Power Problems

5
Some manual operations, if performed incorrectly, may cause write operations to fail. For example:
Loading any write-protected cartridges when executing write operations
Selecting the incorrect cartridge slot from which to initialize operations
If an error occurs, read the display to help determine the problem. Call your Quantum|ATL Customer Support representative.
5
If the OCP is not on, or your system does not recognize the library:
Ensure that the power cord is firmly attached to both the library and the power outlet.
Verify with your system manager that the tape library configuration is correct.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 69
Chapter 5 Troubleshooting Guidelines Avoiding Basic Probl em s
70 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Appendix A

Library Specifications

This chapter provides the following about the L500 Series library:
Physical specifications
Performance specifications
Power specifications
Environmental specifications
Vibration and shock specifications
Electromagnetic interference (EMI) susceptibility
ESD failure level limits
Power distributed harmonics
Acoustic noise emissions
Regulatory requirements
Drive reliability factors
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 71

Physical Specifications

Table 12 Physical Specifications

Performance Specifications

Table 12
5
tower versions of the library.
Description Rack-Mount Tower
Height 7.0 inches (178 mm) 18.0 inches (457 mm) Width 17.75 inches (450 mm) 10.5 inches (267 mm) Length 20.0 inches (508 mm) 20.0 inches (508 mm) Weight (loaded with
3 drives)
provides physical specifications for the rack-mount and
70 pounds (32 kg) 76 pounds (35 kg)
Performance specifications for the library ar e dependent upon data
5
type, SCSI bus limitations and the system configuration. For drive performance specifications, refer to the specific tape drive product manual.

Power Specifications

Table 13 Power Specifications
72 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
5
Table 13
Description Range
Voltage 100-120 / 200-240 VAC Frequency 50 Hz to 60 Hz Amperage 1.6 A to 0.8 A Power Consumption 140 W to 200 W (average running)
provides power specifications for the L500 series library.

Environmental Specifications

The L500 library performs well in a normal temperature and
5
humidity controlled office environment. Table 14
provides
environmental specifications for the library.
Table 14 Environmen tal Specifications
Operating
Temperature 10°C to 40°C (50°F to 104°F) Relative humidity 20% to 80% noncondensing Humidity gradient 10%/hour Dry bulb temperature 10°C to 40°C (50°F to 104°F) Wet bulb temperature 25°C (77°F) Temperature gradient 11°C/hour (19.8° F/hour) across the range Temperature shock 10°C (18° F) over two minutes Altitude -150 m to 9100 m (-500 ft. to 30,000 ft.)
Power-On (No tape in unit/unpacked for 72 hours)
Relative humidity 10% to 90% non condensing Humidity gradient 10%/hour Temperature gradient 15°C/hour (27°F/hour) across the range Temperature shock 15°C (27°F) over two minutes
Non-Operating
Temperature -40°C to 66°C (-40°F to 151°F) Relative humidity 10% to 95% non condensing Humidity gradient 10%/hour Dry bulb temperature -40°C to 66°C (-40 to 150.8°F)
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 73
Wet bulb temperature 46°C (115F) Temperature gradient 20°C/hour with 5°C margin (36°F/hour
with a 9°F margin) across the range
Temperature shock 15°C with 5°C margin (27°F with a 9°F
margin) over two min.
Shipping
Relative humidity 10% to 95% non condensing Humidity gradient 10%/hour Dry bulb temperature -40°C to 66°C (-40°F to 151°F) Wet bulb temperature 46°C (115°F) Temperature gradient 25°C/hour with 5°C margin (45°F/hour
with a 9°F margin) across the range

Operating Vibration and Shock Specifications

Table 15 Vibration Specifications (Operating)
Temperature shock 15°C with 5°C margin (27°F with 9°F
margin) over two min.
Table 15 provides operating vibration specifications for the libr ary; Table 16
provides operating shock specifications.
5
Operating
V ibr a t io n Type Sine Sweep Frequency range 5-500-5 Hz Upward and downward
sweep
Acceleration level 0.25 G
0.010" DA
Operati ng (overstress)
Between 22.14 Hz and 500 Hz Between 5 Hz and 22.14 Hz
(crossover)
74 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Application X, Y, and Z axes Sweep rate; 1 octave per
minute
V ibr a t io n Type Sine Sweep Frequency range 5-500-5 Hz Upward and downward
sweep
Table 16 Shock Specifications (Operating)
Acceleration level 0.50 G
0.010" DA
Between 31.2 Hz and 500 Hz Between 5 Hz and 31.2 Hz
(crossover)
Application Vertical
axis(top/
Sweep rate; 1 octave per minute
bottom)
Operating
Pulse shape 1/2 sine pulse Peak acceleration 5 G Duration 10 ms Application X, Y, and Z axes, once in each a x is
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 75

Non-operating Vibration and Shock Specifications

Table 17 Vibration Specifications (Non­operating)
Table 17 provides non-operating vibration specifications for the
library; Table 18
provides non-operating shock specifications.
5
Note:
Non operating specifications do not include tape cartridge or magazine components.
Non-operating (un-packaged)
V ibr ation Type Sine Sweep Frequency range 1 0-500-10 Hz Upward and downwar d
sweep Acceleration level 1 G 10-500-10 Hz Application X, Y, and Z axes Sweep rate; 1/2 octave per
min. Vibration type Random vibration Frequency range 10-500 Hz, X, Y, and Z axes V ib r a tion levels 2 G(rms) PSD envelope 0.008 G
X, Y, and Z axes
in
2
/Hz
Nonoperating (packaged)
Vibration type Random vibration Frequency range 5 to 300 Hz, vertical (Z); 5 to 200 Hz horizontal
(X, Y)
Vibration levels 1.0 G(rms) in X, Y, and Z axes
76 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Table 18 Shock Specifications (Non­operating)
Nonoperating (unpackaged)
Pulse shape ½ sine pulse Peak acceleration 75 G Duration 2 ms Application X, Y, and Z axes once on two side faces and
bottom
Nonoperating (repetitive/ packaged)
Excitation type Synchronous vertical motion; 1 in excursion Shock (bounce)
14,200 total
cycles Application Half cycles each in X and Y orientations; 7100
cycles in the X orientation, 7100 cycles in the Y orientation
Non-operating (drop/packaged)
Test type Drop shock Drop height 18 inch Application 10 drops total; 3 edges, 1 corner
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 77

Electromagnetic Interference (EMI) Susceptibility

Table 19 Conducted Emission Limits
Emission standards and limits are as follows:
5
EMI Emissions
FCC Part 15B, Class A(US/Canada)
EN55022, Class A/EN50082-1 (CE Mark)
VCCI, Class A (Japan)
AS/NZS 3548, Class A (Australia/New Zealand)
Conducted Emissions
Table 19
Frequency Range =
0.15 to 30 MHz
0.15 to 0.050 79 66
0.50 to 30 73 60
lists the conducted emission limits.
Limits dB Quasipeak Average
5
5
Radiated Emissions
Table 20
lists the limits of radiated interfer ence field str ength, in the frequency range from 30 MHz to 1000 MHz at a test distance of 10 meters, for Class A equipment.
Table 20 Radiated Emissions (30 MHz to 1000 MHz)
78 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Frequency Range = 30 MHz to 1000 MHz
30 MHz to 230 MHz 40 230 MHz to 1000 MHz 47
Quasi-Peak Limit dB (uV/m) @ 10 meters
5
Radiated Susceptibility
The radiated susceptibility limits for high frequency electric fields, 26 MHz to 1000 MHz, are:
3 V/m (rms) 80% modulated 1 kHz
No errors, no screen distortion. S/W recoverable errors
No hardware failure
The transient voltage is the actual peak voltage above the normal AC voltage from the power source.
The voltage limits for power and data cables are:
2 kV S/W recoverable errors
No hardware failures
The power cable voltage limits are:
2.0 kV common mode (no errors allowed)
1.0 kV differ ent ial mode ( S/W recoverable errors, no hardwar e
failure)
5

ESD Failure Level Limits

T abl e 21 ESD Failure Level Limit s
Table 21
5
areas.
Failure Type Equipment
Hard Office To 12 kV No operator intervention (soft
Hardware Office To 15 kV No component damage -
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 79
lists the ESD failure leve l limits for normal operator access
Failure Level Allowable Errors
recoverable allowed)
operator intervention allowed (soft/hard errors allowed)

Power Distributed Harmonics

Acoustic Noise Emissions

Table 22 Nominal Acoustic Noise Emissions
Acoustics - Declared Values per ISO9296 and ISO 7779/EN27779
Product
Idle Operate
TH6WF-ZZ 5.5 5.7 5.9 48 49 51
Current values for specific configurations are available from Quantum|ATL representatives. 1B = 10 dBA.
The library meets EN61000-4-3 and JEIDA power line emission
5
requirements.
Table 22
and Table 23 list the acoustic noise emission levels.
5
Sound Power Level Sound Pressure Level
LwAd B LpAm, dBA (bystander position)
(Streaming)
Operate
(Loading)
Idle Operate
(Streaming)
Operate
(Loading)
80 Quantum|ATL PowerStor L500 Series Tape Library Users Guide

Reliability Factors

Table 23 Acoustic Noise Emissions for German Declaration Law
Schallemissionswerte - VorläufigeWerteangaben nach ISO 9296 und ISO 7779/DIN EN27779:
Schalleistungspegel Schalldruckpegel
Gerfdt
Leerauf Betrieb
TH6WF-ZZ 5.5 5.7 5.9 48 49 51
Aktuelle W erte für Ausrüstungsstufen sind über die Quantum|ATL Equipment Vertretungen erhältlich. 1 B = 10 dBA
LwAd B LpAm, dBA (Zuschauerpositionen)
(Streaming)
Betrieb
(Loading)
Leerauf Betrieb
(Streaming)
Betrieb
(Loading)
Reliability Factors
The mean interval between failur es of the lib rary unit, less the tape drives, is:
185,000 Power-On Hours (POH) Mean Time Between Failures (MTBF),
or
1,000,000 Mean Load/Unload Cycles Between Failures (MCBF),
5
where a failure is charged against one or the other, but not both. Quantum|ATL does not warrant that predicted mean interval
between failures is representative of any particular unit installed for customer use. Actual figures vary from unit to unit.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 81
Reliability Factors
82 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
Appendix B

OCP Error Messages and Error Definitions

Table 24 lists the OCP Error messages, descriptions, and
recommended operator actions.
Table 24 OCP Error Messages
OCP Display Description
Drive Stuck in Flux
Cartridge Fault Door Unlocked
Remove Cart from CHM
This indicates that the drive power during initialization exceeded the timeout allowed for that operation. The drive was still in the Flux state when the timeout occurred.
The initial scan of the magazine slots and the tape drives indicates that there are more cartridges in the system than there are slots to store them.
This indicates that the unit detected either too many cartridges in the system or a homeless cartridge was found in the CHM.
Recommended Operator Action
Unload drive and retry the operation. If the operation fails again, contact an authorized field service engineer.
Remove excess cartridges.
Remove excess cartridges and restart.
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 83
Recommended
OCP Display Description
Operator Action
Drv x In Flux or Drv x HwError or Doors Unlocked
LDR ERR: <x> or DLC ERR: <x>
DRIVE ERROR!
Cleaning FAILED
These error messages appear when the OCP is used to initiate a system test routine. Each message indicates a reason why the test can not be initiated.
The error code was returned by the loader process. Error code descriptions are listed in Library Error Definitions on page
-86. An e rror occured
communicating with the tape drive(s).
The attempted cleaning cycle failed.
Correct problem and retry.
Check for a valid cleaning cartridge in the required slot and that the cleaning cartridge has not expired.
CLN slot Empty
CLN Tape Expired
84 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
A cleaning cartridge was not found in the required slot (highest numbered slot in unit).
The cleaning cycle was not completed because the cleaning cartridge has expired.
Insert cleaning cartridge in the highest numbered slot in the unit and retry the operation.
Replace the cleaning cartridge.
OCP Display Description
Recommended Operator Action
NOT a CLN Tape
CUP FAILED! CUP Timeout
Ldr/Drv Timeout In Retry
Loader Timeout In Retry
Prepos Timeout In Retry
The cartridge in the cleaning slot is not a cleaning cartridge.
The requested Code Update operation failed and the unit timed out during the code update process.
The command aborted after the maximum number of retries was exceeded.
The command aborted after maximum number of retries was exceeded.
The command aborted after maximum number of retries was exceeded trying to preposition the CHM.
Insert a cleaning cartridge in the cleaning slot.
Retry the operation. If the operation fails again, contact an authorized field service engineer.
Cycle the library power and try the operation again. If the operation fails again, contact an authorized field service engineer.
Cycle the library power and try the operation again. If the operation fails again, contact an authorized field service engineer.
Cycle the library power and try the operation again. If the operation fails again, contact an authorized field service engineer.
** Ldr Err <xx> *** Attention Needed
Quantum|ATL PowerStor L500 Series Tape Library Users Guide 85
An error code xx was returned from the loader . If the command was severe, the doors will unlock and Attention Needed is appended to the error message.
See Library Er ror Definitions on page
-86 for a description of error codes and the appropriate actions.
Table 25 lists the error code, error type, and descriptions.
Table 25 Library Error Definitions
Error Code Error Type Description
80H This status indicates no error has
occurred.
81H Fatal Invalid command error. This error
indicates that the loader received an undefined command or an invalid
parameter to a command. 82H Fatal Undefined error code. 83H Fatal Undefined error code. 84H Not Fatal A cartridge is in transit a fter a reset or
power up. This error will occur
whenever a power-cycle or reset occurs
during a move. The loader controller
will insure that the cartridge is fully
loaded into the CHM and will then
proceed with power-on self-test.
The library controller will be responsible
for initiating the CHM to move the
cartridge either to its home location, if
known, or to the drive before issuing the
EXTENDED SCAN MAGAZINE
command. 85H Fatal Did not find pusher home p os i ti o n
during mechanical initialization. 86H Fatal Did not find PUSHPOS 1 during
mechanical initialization . 87H Fatal Timed-out while moving a cartridge into
or out of the CHM dur ing mechanical
initialization.
86 Quantum|ATL PowerStor L500 Series Tape Library Users Guide
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