GoVault™ for Linux User’s Guide, P/N 20013035-002, June 2007
Product of USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied,
including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum
Corporation may revise this publication from time to time without notice.
COPYRIGHT STATEMENT
Copyright 2007 by Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written
authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.
TRADEMARK STATEMENT
Quantum and the Quantum logo are registered trademarks and GoVault is a trademeak of Quantum Corporation.
Other trademarks may be mentioned herein which belong to other companies.
Operation, describes how to use the GoVault disk drive
GoVault™ for Linux User’s Guideix
Page 10
• Chapter 4, Specifications, provides detailed GoVault dock and
cartridge specifications.
Preface
Notational Conventions
• Appendix A,
Changing the Bezel, provides instructions for changing
the internal GoVault dock to fit in a 3.5-inch drive bay.
• Appendix B,
Environmental and Disposal Compliances, identifies
GoVault environmental compliances and provides instructions for
proper disposal of unwanted electrical and electronic equipment.
• Appendix C,
Regulatory Compliances, identifies the GoVault
compliance with safety and EMC regulations.
This guide uses the following conventions:
Note:Notes emphasize important information related to the main
topic.
Tec h Tip:Tech Tips provide technical information which may be
helpful in performing the procedure.
Caution:Cautions indicate potential hazards to equipment and are
included to prevent damage to equipment.
Warning:Warnings indicate potential hazards to personal safety and
are included to prevent injury.
Contacts
The following subsections identify the Quantum company contacts.
Quantum Corporate Headquarters
To order documentation on GoVault Tabletop or other products, contact:
Quantum Corporation
P.O. Box 57100
Irvine, CA 92619-7100
(949) 856-7800
(800) 284-5101
GoVault™ for Linux User’s Guidex
0
Page 11
Preface
Technical Publications0
To comment on existing documentation send e-mail to:
doc-comments@quantum.com
Quantum Home Page0
Visit the Quantum home page at:
www.quantum.com
Getting More Information or
Help
More information about this product is available on the Service and
Support website at www.quantum.com/support
. The Service and
Support website contains a collection of information, including answers
to frequently asked questions (FAQs). You can also access software,
firmware, and drivers through this site.
For further assistance, or if training is desired, contact Quantum:
Quantum Technical Assistance Center in the USA:800-284-5101
For additional contact information: www.quantum.com/support
To open a Service Request::www.quantum.com/esupport
For the most up-to-date information on Quantum Global Services, please
visit: www.quantum.com/support
GoVault™ for Linux User’s Guidexi
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Preface
GoVault™ for Linux User’s Guidexii
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Chapter 1
1Introduction
This chapter provides an introductory overview of the Quantum
GoVault™ for Linux dock and cartridge disk drive. Topics include:
Overview
• Overview
• Product Description
• Operational Features
The GoVault drive is an easy-to-use, cost-effective, high-performance
removable-disk data protection device that has been tested on the
following Linux-based workstation and server systems:
• Red Hat Enterprise Linux v3 Update 7 (kernel v2.4.21-40.ELsmp) or
greater
• Red Hat Enterprise Linux v4 Update 3 (kernel v2.6.9-34.ELsmp) or
greater
• Novell SUSE 10.0 (kernel v2.6.13-15.smp) or greater
GoVault for Linux is fully compatible with both the GNOME and KDE
desktop environments, and is ideally suited to high-speed backup
applications for small business servers or high-end workstations.
on page 1
on page 2
on page 5
GoVault™ for Linux User’s Guide1
Page 14
Product Description
Internal
External
As shown in figure 1, GoVault is available in two models:
• Internal—Mounts in a 3.5- or 5.25-inch bay of your computer
• External (GoVault Tabletop)—Is already mounted inside a
The following subsections provide a brief description of each GoVault
component:
• Hardware components:
• GoVault system application software
• GoVault firmware
Chapter 1 Introduction
Product Description
workstation or server system
standalone enclosure
•GoVault docks
•GoVault cartridges
Figure 1 GoVault Docks
GoVault™ for Linux User’s Guide2
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Chapter 1 Introduction
Product Description
GoVault Docks1
Each GoVault dock provides:
• The electromechanical load and unload (eject) mechanisms for the
removable disk cartridge
• A Serial ATA (SATA) I/O port for interfacing with the removable
disk cartridge
• A green activity LED indicator
• Instant availability of the cartridge to the host workstation or server
system
Additionally, each:
. . . GoVault dockProvides . . .
internal• A SATA I/O port for interfacing with the
host workstation or server system
• A DC power connector that accepts +12 VDC
and +5 VDC from the workstation or server
system power supply
external (Tabletop)• A Mini-B type USB port for interfacing with
the host workstation or server system
• A DC power jack that accepts +12 VDC from
a 115/230 VAC power adapter/converter
GoVault Cartridges1
GoVault removable Ruggedized Disk Cartridges (see figure 2) are
currently available in capacities from 40 to 160 Gbytes. The cartridges are
all read/write compatible, interchangeable, and can be used with any
GoVault dock.
Each GoVault cartridge:
• Is a removable disk that can withstand a 1-meter drop to a hard
surface and has a robust SATA connector that is rated for 5,000
matings with the GoVault dock.
• Provides safe data storage for up to 10 years, under proper storage
conditions.
GoVault™ for Linux User’s Guide3
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Figure 2 Ruggedized Disk
Rear viewFront view
Write-protect switch
Cartridge
Chapter 1 Introduction
Product Description
• Has a write-protect switch to guard against accidental data
overwrite.
• Is preformatted for the Microsoft New Technology File System
(NTFS). Before they can be used in a Linux workstation or server
system, each GoVault cartridge must be partitioned and reformatted.
GoVault System
Application Software1
GoVault Firmware1
The highly recommended GoVault system application software provides
tools that you can use to:
• Download updated firmware to the GoVault dock
• Set cartridge passwords to protect data on the cartridges
• See warning messages about the fan, or if the operating temperature
or voltages are out of range (internal dock only)
• View operating statistics about the GoVault dock and individual
cartridges
• Determine if a Self-Monitoring Analysis and Reporting Technology
(SMART) threshold is set on the cartridge
GoVault firmware resides on the GoVault dock and provides the
functional/operational interface between the GoVault cartridge and the
host workstation or server operating system.
The GoVault firmware:
• Implements Small Computer System Interface (SCSI) Block
Commands (SBC-2) device server
• Translates SATA-based ATAPI block commands/status response to
SATA-based ATA commands on the SATA drive interface
GoVault™ for Linux User’s Guide4
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• Handles the:
•Manages the:
Operational Features
Chapter 1 Introduction
Operational Features
•Write-protect feature of the GoVault cartridge
•GoVault dock activity LED indicator
•GoVault disk drive operating states
•Lock mechanism for the GoVault cartridge to prevent accidental
data loss and enhance drive longevity by assuring that an orderly
cache flush and shutdown are applied to the drive before each
cartridge eject operation
•Timeout/standby modes for the GoVault dock electronics to
extend product life and maximize the Mean Time Between
Failure (MTBF)
Drive Properties Context 1
Backup Application
Interface1
GoVault™ for Linux User’s Guide5
GoVault for Linux provides its own operational properties and context
support under the Linux operating system. See chapter 2
about installing the GoVault system application software, and chapter 3
for information about using GoVault.
Most backup applications that can mount removable media disk-type
devices can access GoVault for Linux. For the current list of Quantum- or
vendor-tested compatible backup applications, visit the Quantum
website at:
This chapter provides instructions for installing the GoVault™ for Linux
dock and cartridge disk drive, including:
• System Requirements
• Cartridge Handling Precautions
• Unpacking and Inspection Procedures
• Installing the Internal
• Installing the External GoVault Tabletop Dock
• Installing the GoVault System Application Software
• Registering GoVault
• Uninstalling the GoVault System Application Software
on page 7
on page 8
on page 8
GoVault Dock on page 9
on page 14
on page 16
on page 18
on page 19
GoVault™ for Linux User’s Guide6
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System Requirements
Before installing GoVault for Linux, make sure that your workstation or
server system meets the following hardware and software requirements:
• Hardware:
•CPU, either:
•CD-ROM drive
•2 Mbytes of hard disk storage for the GoVault system application
•For the internal GoVault dock:
Chapter 2 Installation Procedures
System Requirements
•Intel Pentium 4 or above
•AMD K6 or above
software
•One available 3.5- or 5.25-inch internal drive bay
•A SATA-compliant interface provided by either a SATAequipped motherboard or a SATA-compliant host bus
adapter PCI card
•For the external GoVault Tabletop dock, one available USB port
• Recommended software, one of the following operating systems:
•Red Hat Enterprise Linux v3 Update 7 (kernel v2.4.21-40.ELsmp)
or greater
•Red Hat Enterprise Linux v4 Update 3 (kernel v2.6.9-34.ELsmp)
or greater
•Novell SUSE 10.0 (kernel v2.6.13-15.smp) or greater
GoVault™ for Linux User’s Guide7
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Cartridge Handling Precautions
Always observe the following guidelines and precautions when handling
GoVault cartridges:
• Store cartridges:
•Between 20° C and 30° C at 20% to 40% relative humidity
(noncondensing)
•Away from magnetic and electric fields
• Do not expose cartridges to:
•Extreme temperature changes, such as 20° C per hour
•Corrosive gases
•Liquids
•Excessive dust and particles
• Do not stack cartridges such that the bottom cartridges are under
compressive stress.
Chapter 2 Installation Procedures
Cartridge Handling Precautions
• Do not attempt to open cartridges. They are tamper-evident
assemblies. Tampering with a cartridge will void the warranty and
could permanently damage the hard disk drive.
• Do not drop cartridges where nonoperational specifications might be
exceeded.
Unpacking and Inspection Procedures
Carefully unpack and inspect the GoVault dock as follows:
1 Visually inspect the shipping container and notify your carrier
immediately of any damage.
2 Place the shipping container on a flat, clean, stable surface, and
carefully remove the contents.
GoVault™ for Linux User’s Guide8
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3 Visually inspect the GoVault dock and notify your Quantum
representative immediately of any damage.
4 Always save the shipping container and packing materials for any
future use.
Installing the Internal GoVault Dock
To install the internal GoVault dock and cartridge disk drive, complete
the following installation procedures in the order presented:
Chapter 2 Installation Procedures
Installing the Internal GoVault Dock
Installing the SATA Card 2
• Installing the SATA Card
• Installing the
If your workstation or server system does not already have either a
SATA-equipped motherboard or a SATA-compliant host bus adapter PCI
card, you should follow the procedures provided by the manufacturer of
the SATA card and your computer reference manual.
If the procedures presented in this subsection do not appear to be
appropriate for your workstation or server system, stop the installation
attempt and seek assistance from the appropriate hardware
manufacturer.
Note:This procedure is only necessary if your workstation or server
system does not already have a SATA-equipped motherboard
or a SATA-compliant host bus adapter PCI card installed.
Procedure
1 As required:
a Save and close your open files and terminate all running
applications.
Internal GoVault Dock
, if required
2
b Shut down the workstation or server system.
c Disconnect the AC power cord from the facility AC power
receptacle.
GoVault™ for Linux User’s Guide9
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Figure 3 Installing the SATA
PCI slot
SATA card
Card
Chapter 2 Installation Procedures
Installing the Internal GoVault Dock
2 Remove the cover from the workstation or server system.
Note:See your computer manufacturer’s instructions for the
proper procedures to remove the cover.
3 Install the SATA card in an available PCI slot, and secure the card to
the computer using one screw (see figure 3
).
Installing the Internal
GoVault Dock2
After you have installed the SATA card, or if your computer workstation
or server system already has either a SATA-equipped motherboard or a
SATA-compliant host bus adapter PCI card, use the following procedure
to install the internal GoVault dock.
Note:The standard configuration of the internal GoVault dock
includes side brackets and a 5.25-inch bezel for installation in a
5.25-inch drive bay. If you need to install the dock in a 3.5-inch
drive bay, use the procedure in appendix A
on page 73 to
remove the side brackets and change the bezel before
installing the internal GoVault dock.
GoVault™ for Linux User’s Guide10
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Chapter 2 Installation Procedures
Internal GoVault dock
Installing the Internal GoVault Dock
1 If you have just installed a SATA card, then you already have shut
down the workstation or server system and removed the cover. In
this case, skip to step 4 of this procedure.
If your computer workstation or server system already had either a
SATA-equipped motherboard or a SATA-compliant host bus adapter
PCI card, then proceed to step 2 of this procedure.
2 As required:
a Save and close your open files and terminate all running
applications.
b Shut down the workstation or server system.
c Disconnect the AC power cord from the facility AC power
receptacle.
3 Remove the cover from the workstation or server system.
Note:See your computer manufacturer’s instructions for the
proper procedures to remove the cover.
4 Select an available internal drive bay and, if required, remove the bay
cover.
5 Slide the internal GoVault dock into the bay and secure it to the
computer chassis with two mounting screws on each side (see
figure 4
Figure 4 Installing and
Securing the Internal GoVault
Dock
GoVault™ for Linux User’s Guide11
).
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Figure 5 Connecting the SATA
SATA data connectorSATA data cable
SATA data connector
SATA data cable
SATA card (top view)
Data Cable to the Dock
Chapter 2 Installation Procedures
Installing the Internal GoVault Dock
6 Connect one end of the SATA data cable to the SATA data connector
on the back of the internal GoVault dock (see figure 5
).
Caution:Do not force SATA connections. SATA connectors are
designed to fit one way only. If you encounter any
difficulty in making the SATA cable connection, rotate
the cable and try again.
Figure 6 Connecting the SATA
Data Cable to the SATA Card
GoVault™ for Linux User’s Guide12
7 Carefully route the SATA data cable from the internal GoVault dock
and connect the other end to either the SATA-equipped motherboard
or the SATA card (see figure 6
).
8 Connect the drive end of the SATA power supply conversion adapter
cable to the SATA power connector on the back of the internal
GoVault dock (see figure 7
).
Page 25
Figure 7 Connecting the SATA
SATA power connector
SATA power supply
conversion adapter cable
SATA power supply
conversion adapter cable
Computer power harness connector
Power Cable to the Dock
Figure 8 Connecting the SATA
Power Cable to the PC
Chapter 2 Installation Procedures
Installing the Internal GoVault Dock
9 Connect the power supply end of the of the SATA power supply
conversion adapter cable to the computer power harness connector
(see figure 8
).
10 Reinstall the system cover and reconnect the AC power cord to the
facility AC power receptacle.
11 Restart the workstation or server system.
GoVault™ for Linux User’s Guide13
12 Verify that the LED on the front panel of the GoVault dock
illuminates when the system starts.
Page 26
Chapter 2 Installation Procedures
Installing the External GoVault Tabletop Dock
13 To verify that the operating system recognizes the GoVault dock:
a Open a terminal window.
b Use the following command to list the devices on your system:
cat /proc/scsi/scsi
c Verify that the listing shows the GoVault dock.
Note:If the SG module has been installed, then you can map
the GoVault dock path as follows:
sg_map -i
In this case, use the corresponding /dev/sdx in
place of
this guide.
/dev/sdb for all of the procedures in
14 Proceed to Preparing GoVault
page 29 and complete the following procedures in the order
presented:
a Partitioning Cartridges
b Formatting Cartridges
c Mounting the Drive File System
d Browsing GoVault
15 Proceed to Installing the GoVault System Application Software
page 16.
If you are not going to install the GoVault system application
software, then skip to Registering GoVault
on page 32
Cartridges for Linux Operations on
on page 29
on page 31
on page 31
on page 18.
Installing the External GoVault Tabletop Dock
Install the external GoVault Tabletop dock and cartridge as follows:
1 Connect the drive-end (Mini-B) connector of the USB interface cable
to the Mini-B USB port on the rear panel of the GoVault Tabletop
dock (see figure 9
).
on
2 Connect the DC power output plug of the power adapter/converter
to the DC power jack on the rear panel of the dock.
GoVault™ for Linux User’s Guide14
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Figure 9 GoVault Tabletop
Air ventsMini-B USB portDC power jack
Rear Panel
Chapter 2 Installation Procedures
Installing the External GoVault Tabletop Dock
3 Carefully position the dock in a secure location that provides
adequate circulation for the rear panel air vent (see figure 9
).
4 Plug the power adapter/converter into a 115/230 VAC facility power
receptacle and verify that the LED on the front panel of the GoVault
Tabletop dock illuminates.
5 Connect the system-end (standard) connector of the USB interface
cable to an available USB port on your workstation or server system
and verify that the system finds and configures the device driver and
assigns a device descriptor (example,
/dev/sdb).
6 To verify that the operating system recognizes the GoVault dock:
a Open a terminal window.
b Use the following command to list all of the devices on your
system:
cat /proc/scsi/scsi
c Verify that the listing shows the GoVault dock.
Note:If the SG module has been installed, then you can map
the GoVault drive path as follows:
sg_map -i
In this case, use the corresponding /dev/sdx in
place of
/dev/sdb for all of the procedures in
this guide.
GoVault™ for Linux User’s Guide15
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Chapter 2 Installation Procedures
Installing the GoVault System Application Software
7 Proceed to Preparing GoVault Cartridges for Linux Operations on
page 29 and complete the following procedures in the order
presented:
a Partitioning Cartridges
b Formatting Cartridges
c Mounting the Drive File System
d Browsing GoVault
on page 29
on page 31
on page 31
on page 32
8 Proceed to Installing the GoVault System Application Software
following subsection.
If you are not going to install the GoVault system application
software, then skip to Registering GoVault
on page 18.
Installing the GoVault System Application Software
After installing the GoVault dock and cartridge disk drive and verifying
that your operating system recognizes the drive, install the GoVault
system application software as follows:
1 Log in as root.
2 Insert the GoVault Resource CD into the CD-ROM drive.
in the
3 Copy the following GoVault system application software files from
where x.y.z is the version number of the GoVault system application
software.
4 Remove the GoVault Resource CD from the CD-ROM drive.
5 Open a terminal window and change directory to:
/root/GoVault
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Chapter 2 Installation Procedures
Installing the GoVault System Application Software
6 Execute the following commands:
dos2unix ./AddPackage
dos2unix ./RemovePackage
Note: Depending on how you typically move files to your Linux
workstation or server system (by a USB flash stick or over
a network), you might have to add the execute privilege to
your Linux batch files. If you typically use a USB flash
stick, this step is not necessary. However, if you typically
use a network to move the files, add the execute privilege
as follows:
a. Open a terminal window.
b. Change directory to
/root/GoVault.
c. Execute the following commands:
chmod a+x AddPackage
chmod a+x RemovePackage
7 Install the GoVault system application software on your system by
typing:
./AddPackage
8 Start the GoVault system application software by typing:
StartGoVault
9 From the /root directory, use a text editor to add the following line at
the end of the
StartGoVault
.bash_profile file:
Note:For Novell SUSE, the .bash_profile file does not exist.
Instead, for SUSE, change directory to
profile.local file by adding the following line at the end:
/etc and edit the
StartGoVault
If the
profile.local file does not exist, create it before adding
the
StartGoVault line to it.
10 Log out.
GoVault™ for Linux User’s Guide17
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Chapter 2 Installation Procedures
Registering GoVault
11 Log in again as root, and verify that the following GoVault icons have
been added to your desktop display (see figure 10
):
Figure 10 GoVault System
Icons
•A single yellow
GoVault Control icon for management and control
of all your GoVault drives
•A black GoVault icon for browsing the installed GoVault drive
(
GoVault_1)
12 To verify successful installation of the GoVault system application
software, click/open the
GoVault
to see the Go Vault Eject, Set Password, Help, and Properties
GoVault Control icon and select QUANTUM
options on the menu display.
13 Proceed to Registering GoVault
.
Registering GoVault
After installing GoVault for Linux, register it via the Quantum website at:
www.quantum.com/registration
Registering GoVault for Linux ensures that you will receive the latest
technical information about the drive, as well as other product, service,
and support information.
GoVault™ for Linux User’s Guide18
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Chapter 2 Installation Procedures
Uninstalling the GoVault System Application Software
Uninstalling the GoVault System Application Software
To remove the GoVault system application software:
1 Open a terminal window and change directory to:
/root/GoVault
2 Stop the GoVault system application software by typing:
StopGoVault
3 Remove the software by typing:
./RemovePackage
4 Change directory to:
/root
5 Edit .bash_profile by removing the following line at the end of the
file:
StartGoVault
Note:For Novell SUSE, the .bash_profile file does not exist.
Instead, for SUSE, change directory to
profile.local file by removing the following line at the end:
/etc and edit the
StartGoVault
6 Use the Linux rmdir command to delete the mount point for the
This chapter describes how to use the GoVault™ for Linux dock and
cartridge disk drive, including:
• Understanding the Activity LED Indicator Display
• Inserting and Ejecting Cartridges
• Attaching Labels to Cartridges
• Write Protecting Cartridges
• Preparing GoVault
which includes:
•Partitioning Cartridges
•Formatting Cartridges
•Mounting the Drive File System
•Browsing GoVault
•U
nmounting the Drive File System on page 33
• Accessing GoVault System Application Software Features
page 33, which includes:
•Using Cartridge Password Protection
•Checking the GoVault Dock and Cartridge Status
•Updating the GoVault Firmware
• Using the Linux Command Line Interface
Cartridges for Linux Operations on page 29,
on page 32
on page 22
on page 27
on page 28
on page 29
on page 31
on page 31
on page 35
on page 45
on page 48
on page 21
on page 43
on
GoVault™ for Linux User’s Guide20
Page 33
Understanding the Activity LED Indicator Display
• Choosing a Graphical User Interface on page 59
Chapter 3 Operation
• Handling Operational Fault Conditions
on page 60
Understanding the Activity LED Indicator Display
The on/off or flashing condition of the green activity LED indicator on
the front panel of the GoVault dock displays the various status
Table 1 Activity LED Indicator
Display Definitions
conditions, as shown in table 1
When the LED . . .It means that the GoVault dock . . .
is off,is not functioning properly, or there is no
is on continuously,
and not flashing,
.
power to the dock.
is functioning correctly and either:
• There is no cartridge in the dock.
• A cartridge load operation has completed
and there is a cartridge in the dock.
is flashing on slowly,
approximately once
per second,
is flashing on quickly,
approximately once
per second,
GoVault™ for Linux User’s Guide21
is performing one of the following
operations:
• Data transfer
• Security Erase Cartridge
or encountered a cartridge medium error
condition, such as an incompatible file
format, device communication problem, and
so on.
firmware update is in progress.
Page 34
Chapter 3 Operation
Inserting and Ejecting Cartridges
When the LED . . .It means that the GoVault dock . . .
is flashing on quickly,
approximately two
times per second,
is flashing on quickly,
approximately four
times per second,
is flashing on very
quickly,
approximately eight
times per second,
Inserting and Ejecting Cartridges
You can insert and eject GoVault cartridges without shutting down the
workstation or server system.
Inserting Cartridges3
Procedure
1 Verify that the activity LED indicator is on continuously, and not
flashing, to signify that the GoVault dock is functioning correctly.
is unloading a cartridge.
temperature or voltage is out of range
(internal dock only).
encountered an unrecoverable hardware
error, such as a Power On Self-Test (POST)
failure.
Caution:Do not insert a cartridge when the activity LED
indicator is either off or flashing. Doing so might
require a manual eject procedure to remove the
cartridge.
GoVault™ for Linux User’s Guide22
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Figure 11 Inserting a Cartridge
Alignment slot
Chapter 3 Operation
Inserting and Ejecting Cartridges
2 Carefully slide the cartridge into the GoVault dock until you feel a
slight resistance as the cartridge engages the internal mechanical
load/eject mechanism (see figure 11
).
Note:The GoVault dock has an internal alignment tab that
engages a matching alignment slot on the upper-right side
of the cartridge. This design feature makes it impossible to
insert the cartridge either upside-down or backwards.
If you feel any mechanical resistance as you slide the cartridge into
the dock, stop and make sure the cartridge is oriented properly, with
the connector to the rear and the alignment slot to the upper-right.
3 Firmly push the cartridge the rest of the way into the dock.
Ejecting Cartridges3
Eject a cartridge from the GoVault dock by either:
• Pressing the front panel cartridge eject button (see Power Cartridge
Eject Procedure)
• Using the Linux software eject function (see Software Cartridge Eject
Procedure), or your backup application software
GoVault™ for Linux User’s Guide23
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Chapter 3 Operation
Inserting and Ejecting Cartridges
If neither of those procedures ejects the cartridge, and you must remove
the cartridge from the dock, you could also:
• Force an emergency cartridge eject by pressing and holding the front
panel cartridge eject button (see Emergency Cartridge Eject
Procedure)
• Use the front panel manual cartridge eject hole (see M
anual Cartridge
Eject Procedure)
Power Cartridge Eject Procedure
1 Verify that the font panel activity LED indicator is not flashing, which
would signify that the cartridge is being accessed.
Caution:Ejecting the cartridge while it is being accessed can
result in a loss of data.
2 Press and hold the front panel cartridge eject button for a second or
longer, and watch the activity LED to confirm that the cartridge eject
operation is underway:
This LED indication . . .Signifies . . .
continuous fast flashinga normal cartridge eject operation,
which can take up to ten seconds to
complete.
five flashes and then stopthat either the backup application
software or the operating system
inhibited the cartridge eject operation.
3
In this case, see Software Cartridge
Eject Procedure in the following
subsection, or refer to the
documentation for your backup
application software.
3 Remove the cartridge from the dock after the eject operation
completes and store it in its protective case.
GoVault™ for Linux User’s Guide24
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Chapter 3 Operation
Inserting and Ejecting Cartridges
Software Cartridge Eject Procedure3
If you have not installed the GoVault system application software, then
use the Linux
eject command (example: eject /dev/sdb1) to eject the
GoVault cartridge.
If you have installed the GoVault system application software, then use
Linux to perform the cartridge eject function as follows:
1 Verify that the font panel activity LED indicator is not flashing, which
would signify that the cartridge is being accessed.
Caution:Ejecting the cartridge while it is being accessed can
result in a loss of data.
2 Click/open the
GoVault Control icon on the Linux desktop and select
the GoVault device to display its context menu.
3 Click
Eject to eject the cartridge.
4 Remove the cartridge from the dock after the eject operation
completes and store it in its protective case.
Note:See also the GoVault
eject command description in Using
the Linux Command Line Interface on page 48.
Emergency Cartridge Eject Procedure
Caution:Avoid using this procedure. Ejecting a cartridge in this
manner can result in a loss of data and directory
corruption.
If neither the power nor software cartridge eject procedure is successful,
and you absolutely must have the cartridge ejected from the dock:
1 Verify that the font panel activity LED indicator is not flashing, which
would signify that the cartridge is being accessed.
Caution:Ejecting the cartridge while it is being accessed can
result in a loss of data.
3
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Chapter 3 Operation
Inserting and Ejecting Cartridges
2 Press and hold the front panel cartridge eject button until the
cartridge ejects. This could take from fifteen to thirty seconds or
more.
Disregard any displayed error messages.
Note:If the cartridge still does not eject, remove power from the
GoVault by either shutting down your workstation or
server system (internal GoVault dock), or unplugging the
power adapter/converter from the DC power jack on the
rear panel of the external GoVault Tabletop dock and use
the manual cartridge eject procedure (see M
Cartridge Eject Procedure).
3 Remove the cartridge from the dock after the eject operation
completes.
4 Restart your workstation or server system to reset the GoVault dock
firmware.
5 Before using the cartridge again, verify the integrity of its directory
and file system as follows:
anual
a Insert the cartridge into the GoVault dock.
b Use the Linux fsck
third-party utility to check the cartridge file system.
c If the integrity check fails, reformat the cartridge before using it
again (see Formatting Cartridges
Manual Cartridge Eject Procedure
In case of a power loss or other unusual situation that prevents a normal
power or software cartridge eject operation, you can manually eject the
cartridge from the GoVault dock by straightening a large paper clip and
inserting it into the front panel manual cartridge eject hole (see figure 12
Do not use a pencil or other breakable items.
Caution:Do not use the manual cartridge eject procedure while
power is applied to the GoVault dock. Data can be lost or
corrupted if you eject the cartridge while power is applied
to the dock.
GoVault™ for Linux User’s Guide26
command (example: fsck /dev/sdb1) or a
on page 31).
).
3
Page 39
Figure 12 Manual Cartridge
Manual cartridge eject hole
Eject Hole
Chapter 3 Operation
Attaching Labels to Cartridges
Attaching Labels to Cartridges
GoVault cartridges have two designated areas for attaching labels—one
on the front and one on the top, as shown in figure 13
protective plastic cartridge case has an area for attaching a label
Caution:Use only Quantum labels on GoVault cartridges. Other
labels can cause a cartridge to jam in the GoVault dock.
GoVault™ for Linux User’s Guide27
. Additionally, the
.
Page 40
Figure 13 Cartridge Label
Vents
Label locations
Locations
Chapter 3 Operation
Write Protecting Cartridges
Caution:Do not block the vents when attaching labels to the front
of GoVault cartridges.
Write Protecting Cartridges
GoVault cartridges have a two-position write-protect switch that enables
and disables write access to the disk (see figure 14
In this position . . . The write function is . . .
unlockedenabled.
Data can be both written to and read from the
cartridge.
lockeddisabled (write protected).
Data can be read from the cartridge, but not
written to it.
The default configuration of the write-protect switch on GoVault
cartridges is the unlocked (write-enabled) position.
GoVault™ for Linux User’s Guide28
):
Page 41
Chapter 3 Operation
Write-protect switch
(shown in the Unlocked position)
Preparing GoVault Cartridges for Linux Operations
Figure 14 Cartridge WriteProtect Switch
Preparing GoVault Cartridges for Linux Operations
Use the procedures in the following subsections to prepare GoVault
cartridges and mount the drive file system for Linux operations
whenever you:
•Install GoVault
• Introduce a new cartridge
• Reformat a cartridge after a Security Erase Cartridge function
Partitioning Cartridges 3
New GoVault cartridges are preformatted with the Microsoft New
Technology File System (NTFS). Before you can use them in a Linux
workstation or server system, you must partition and reformat them for
Linux.
To partition a new GoVault cartridge for Linux:
1 Insert the cartridge into the GoVault dock (see Inserting
Cartridges
on page 22).
2 Log in as root.
3 Determine the device descriptor for the GoVault drive (example,
sdb
) by:
•For Red Hat systems—Viewing the
System Tools/Hardware Browser/Hardware Drives tool
Disk Drives entry in the
/dev/
•For SUSE systems—Using the YaST utility and selecting
Hardware ==> Hardware Information==> Disk ==> GoVault ==>
dev_names
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Chapter 3 Operation
Preparing GoVault Cartridges for Linux Operations
4 Open a terminal window and, from the root directory, use the Linux
fdisk command with the appropriate options to create partition /dev/
sdb1
, which is used each time the cartridge is accessed.
For example, if
fdisk /dev/sdb
/dev/sdb is your device descriptor, type:
Substitute your own device descriptor for /dev/sdb if it is different.
Note:If you see the message “Unable to read /dev/sdb,” then
manually eject and reinsert the cartridge.
Note also:The full syntax of the
fdisk [options] [device]
fdisk command is:
where options are:
• m, to display the main (help) menu.
• p, to print the partition table.
• d, to delete the four existing partitions.
• n, to create a new partition, specifying number 1
to make it a primary partition, and accepting all
other defaults.
• w, to print a summary, save changes, and exit.
and device is the drive device descriptor that you
determined in step 3 of this procedure.
5 Respond to the prompts as follows:
a At the
b At the partition prompt, type the letter
c At the partition number prompt, type the number
d At the first cylinder prompt, press
Command (m for Help): prompt, type the letter n and press
Enter.
p for primary partition
and press
Enter.
Enter.
Enter to accept the default
1 and press
value.
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Chapter 3 Operation
Preparing GoVault Cartridges for Linux Operations
e At the last cylinder prompt, press Enter to accept the default
value.
f Enter
w to partition the cartridge.
6 After partitioning the GoVault cartridge, proceed to Formatting
Cartridges in the following subsection.
Formatting Cartridges3
Mounting the Drive File
System3
After you have partitioned the GoVault cartridge, as described in the
preceding subsection (Partitioning Cartridges
1 From the
/root directory, use the Linux mkfs command with the -t
):
option to format the partition with the Linux EXT3 file system:
mkfs -t ext3 /dev/sdb1
where /dev/sdb1 is the device partition.
2 Proceed to Mounting the Drive File System
in the following
subsection.
After you have partitioned and reformatted the GoVault cartridge, as
described in the preceding subsections (Partitioning Cartridges
Formatting Cartridges
1 Use the Linux
):
mkdir command to create mount points for each
and
GoVault drive. For example, from a terminal window in the root
directory, type:
remount the drive file system each time you restart the system and
log on.
4 Log out.
5 Browse the GoVault cartridge to verify the partition, format, and
mount operations, as described in the following subsection.
Note:Whenever you eject and reinsert the cartridge, you will
have to manually remount the drive file system.
Note also: If you perform a Security Erase Cartridge function,
the cartridge will be completely erased. In this case,
you will have to repartition and reformat the
cartridge and mount the drive file system again.
To verify the GoVault partition, format, and mount operations:
1 Log in as root.
2 Change directory to
/GoVault_1 is the device.
/root/GoVault_Drives/GoVault_1, where
3 The presence of a lost-and-found directory signifies that you are
accessing GoVault and you can perform all normal directory
functions.
If you do not see a lost-and-found directory, then check the drive file
system mount.
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Chapter 3 Operation
Accessing GoVault System Application Software Features
Note:If you have installed the GoVault application system
software, then selecting
GoVault_1 will automatically
browse GoVault on the Linux desktop display.
4 After mounting the drive file system and browsing GoVault, perform
a number of file copy operations to and from the GoVault cartridge to
verify the disk write/read functions.
Unmounting the Drive
File System3
Use the Linux umount command to unmount the drive file system:
umount /dev/sdb1
where /dev/sdb1 is the device descriptor.
From the KDE desktop, you can also unmount the drive file system by
selecting/opening the
clicking
Unmount.
GoVault Control icon, selecting the drive, and
Accessing GoVault System Application Software Features
The GoVault features described in the following subsections are only
available if you have installed the GoVault system application software
(see Installing the GoVault System Application Software
To access the GoVault system application software features:
1 Click/open the
the
Control dialog for all the installed GoVault devices (see figure 15).
GoVault Control icon on the Linux desktop to display
on page 12).
GoVault™ for Linux User’s Guide33
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Figure 15 GoVault Control
Dialog
Chapter 3 Operation
Accessing GoVault System Application Software Features
2 On the Control dialog, select the GoVault device that you want to
access to display its context menu. Then:
Selecting . . . Displays . . .
Eject
Set Password
Help
Properties
Nothing, but ejects the cartridge.
the GoVault Set Cartridge Password dialog
that you can use to configure password
protection for cartridges (see Using Cartridge
Password Protection in the following
subsection).
the GoVault online help file.
the GoVault Properties dialog that you can
use to check the status of the selected dock
and cartridge (see Checking the GoVault
Dock and Cartridge Status on page 43).
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Using Cartridge Password Protection
The GoVault system application software provides cartridge password
protection features that you can use to:
• Create and use a unique password for each GoVault cartridge
• Change the password or remove password protection for a cartridge
• Perform a Security Erase Cartridge function to reuse the cartridge if
you forget or lose the password
Chapter 3 Operation
Using Cartridge Password Protection
About Cartridge
Password Protection3
Before setting up password protection for your GoVault cartridges,
carefully consider the following issues:
• If you set a password for a cartridge, you will have to type the
password each time you insert the cartridge into the dock.
• You might want to use a cartridge password if the data stored on the
cartridge is sensitive to you and you don’t want the data to be seen by
others. But if you are certain the cartridge will always be in your
possession, you might not want to use a cartridge password.
• There is no possible data recovery from a forgotten or lost cartridge
password.
Caution:If you forget or lose a cartridge password, you will not
be able to access or retrieve any of the data on the
cartridge. The data will be lost. There is no recovery
from a forgotten or lost cartridge password.
Though the data will be lost, you can perform a Security Erase
Cartridge function and reformat the cartridge so it can be reused.
Always record cartridge passwords and store them in a safe, secure
location.
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Chapter 3 Operation
Using Cartridge Password Protection
Setting Cartridge
Password Protection 3
Figure 16 Set Cartridge
Password Dialog
To set password protection for a GoVault cartridge:
1 Create the password that you want, using the following
requirements:
•From 6 to 16 case-sensitive characters
•No spaces, symbols, or special characters
2 Record the password and store it in a safe, secure location.
3 Insert a write-enabled cartridge into the GoVault dock.
4 Click/open the
the GoVault
GoVault Control icon on the Linux desktop to display
Control dialog (see figure 15).
5 Select the GoVault device with the cartridge you want to password
protect to display its context menu.
6 Click
Set Password to display the Set Cartridge Password dialog (see
figure 16
).
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Chapter 3 Operation
Using Cartridge Password Protection
7 As prompted, type the cartridge password in the New Password text
box.
Note:The password fields are case-sensitive. Also, always
record cartridge passwords and store them in a safe,
secure location.
Entering the Cartridge
Password 3
8 Type the password again in the
9 Click
OK to assign the password to the GoVault cartridge and close
the
Set Cartridge Password dialog.
Note:See also the GoVault
Using the Linux Command Line Interface
Confirm Password text box.
setpasswd command description in
on page 48.
When you insert a password-protected cartridge into the GoVault dock,
the GoVault system application software displays the
Password
dialog (see figure 17).
1 As prompted, type the cartridge password in the
2 Click
OK to close the Enter Cartridge Password dialog and access the
Enter Cartridge
Password text box.
GoVault cartridge.
3 If you entered an incorrect password, an error message asks you to
try again.
4 Click
5 As prompted, type the cartridge password in the
6 Click
OK to redisplay the Enter Cartridge Password dialog.
Password text box.
OK to close the Enter Cartridge Password dialog and access the
GoVault cartridge.
7 If you entered a second incorrect password, a second error message
asks you to try again. Repeat steps 4, 5, and 6.
8 If you enter a third incorrect password, the GoVault system
application software terminates the password entry routine and
displays an error message indicating that you must now eject and
reinsert the cartridge to proceed (see figure 18
9 Click
OK and use theSoftware Cartridge Eject Procedure on page 25
).
to eject the cartridge.
GoVault™ for Linux User’s Guide37
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Figure 17 Enter Cartridge
Password Dialog
Chapter 3 Operation
Using Cartridge Password Protection
10 Reinsert the cartridge into the GoVault dock to redisplay the Enter
Cartridge Password
dialog (see figure 17).
Figure 18 Incorrect Password
Eject Message
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Chapter 3 Operation
Using Cartridge Password Protection
11 Repeat the password entry procedure, beginning with step 1, as
required.
Note:See also the GoVault enterpasswd command description in
Using the Linux Command Line Interface
on page 48.
Changing the Cartridge
Password3
Figure 19 Change Cartridge
Password Dialog
To change the current password of a password-protected cartridge:
1 Eject and reinsert the cartridge to redisplay the
Password
dialog (see figure 17 in the proceeding subsection).
2 As prompted, type the current cartridge password in the
Enter Cartridge
Password
text box.
3 Select the
4 Click
figure 19
Change Password checkbox.
OK to display the Change Cartridge Password dialog (see
).
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Chapter 3 Operation
Using Cartridge Password Protection
5 Create the new password that you want, using the following
requirements:
•From 6 to 16 case-sensitive characters
•No spaces, symbols, or special characters
6 Record the password and store it in a safe, secure location.
Removing Cartridge
Password Protection3
7 As prompted, type the new cartridge password in the
New Password
text box.
8 Type the password again in the
9 Click
OK to assign the new password to the GoVault cartridge and
close the
Change Cartridge Password dialog.
Note:See also the GoVault
Using the Linux Command Line Interface
Confirm Password text box.
setpasswd command description in
on page 48.
To remove password protection from a cartridge:
1 Insert, or eject and reinsert the password-protected cartridge to
redisplay the
Enter Cartridge Password dialog (see figure 17 on
page 38).
2 As prompted, type the cartridge password in the
3 Select the
4 Click
figure 19
5 Select the
Change Password checkbox.
OK to display the Change Cartridge Password dialog (see
).
Remove password protection checkbox.
Password text box.
6 Verify that the
New Password and Confirm Password fields are both
blank.
7 Click
GoVault™ for Linux User’s Guide40
OK to remove password protection from the cartridge and close
the
Change Cartridge Password dialog.
Note:See also the GoVault
in Using the Linux Command Line Interface
removepasswd command description
on page 48.
Page 53
Chapter 3 Operation
Using Cartridge Password Protection
Performing a Security
Erase Cartridge Function 3
The Security Erase Cartridge function erases all of the data on a cartridge.
Then, after completing the Security Erase Cartridge function, you will
have to repartition and reformat the cartridge and remount the drive file
system. This is the only way to reuse a password-protected cartridge if
the password has been forgotten or lost.
Note:The Security Erase Cartridge function only restores the
cartridge for reuse. There is no recovery function for the data
on a password-protected cartridge with a forgotten or lost
password.
If you cannot access a password-protected cartridge because of a
forgotten or lost password, perform the Security Erase Cartridge function
as follows:
1 Save and close your open files and terminate all running applications,
especially:
•Applications that might try to access the GoVault drive
•File managers
Note:Depending on the size of the cartridge, the Security Erase
Cartridge function could take anywhere from 30 minutes
to 2 hours or more.
2 Insert, or eject and reinsert the password-protected cartridge to
redisplay the
Enter Cartridge Password dialog (see figure 17 on
page 38).
3 Click the
dialog (see figure 20
4 On the
a Click
Security Erase button to display the Security Erase Cartridge
).
Security Erase Cartridge dialog:
Close if you want to quit without erasing any of the data on
the cartridge.
You will not be able to click
Close after you begin the Security
Erase Cartridge function.
b Click
GoVault™ for Linux User’s Guide41
Start Erase to display a deleting-all-files warning message.
Page 54
Figure 20 Security Erase
Cartridge Dialog
Chapter 3 Operation
Using Cartridge Password Protection
5 Click OK on the deleting-all-files warning message to begin the
Security Erase Cartridge function.
6 Monitor the progress of the Security Erase Cartridge function and
click
OK when it completes.
7 Repartition and reformat the cartridge (see Partitioning Cartridges
on
page 29).
Note:See also the GoVault
erase command description in Using
the Linux Command Line Interface on page 48.
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Checking the GoVault Dock and Cartridge Status
Checking the GoVault Dock and Cartridge Status
The GoVault application system software keeps operational condition
and current status information about the GoVault dock and cartridges.
You can view this status information on the GoVault
follows (see figure 21
):
Properties dialog as
Chapter 3 Operation
Figure 21 GoVault Properties
Display
1 Click/open the
Control dialog for all the installed GoVault devices (see figure 15 on
GoVault Control icon on the Linux desktop to view the
page 34).
2 On the
Control dialog, select the GoVault device that you want to
access to display its context menu.
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Chapter 3 Operation
Checking the GoVault Dock and Cartridge Status
3 Click Properties to display the GoVault Properties dialog (see
figure 21
).
Dock Status3
Note:See also the GoVault
status command description in Using
the Linux Command Line Interface on page 48.
As shown in figure 21, the GoVault system application software displays
operational statistics and status information about the GoVault dock on
the left side of the display, under the
Dock heading. The displayed dock
information includes:
• The vendor, product name, and serial number of the GoVault dock,
as well as the revision level of its firmware and its interface (SATA
for the internal dock, USB for the external dock)
• The total number emergency eject and cartridge load operations that
have been performed since the dock was installed
• The total hours of operation for the GoVault dock
For the internal dock (SATA interface), the displayed information also
includes:
• The total hours of operation for the fan.
• The operational status of the voltage, temperature, and fan. If there is
a problem, the displayed status changes from
Handling Operational Fault Conditions
Normal to Problem (see
on page 60).
Cartridge Status3
As shown in figure 21, the GoVault system application software displays
operational statistics and status information about the GoVault cartridge
on the right side of the display, under the
Cartridge heading. The
displayed cartridge information includes:
• Whether a cartridge is currently loaded or not:
•
Present signifies that there is a cartridge in the dock and the
displayed status information is for the loaded cartridge.
•
Previous signifies that there is no cartridge in the dock and the
displayed status information is for the last cartridge that was
loaded.
• Whether the cartridge password protection feature is enabled.
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Chapter 3 Operation
Updating the GoVault Firmware
• If the cartridge is write protected.
• An indication if the cartridge has detected a Self-Monitoring Analysis
Reporting Technology (SMART) threshold fault (see SMART
Threshold Detection on page 62).
• The capacity and serial number of the cartridge.
• The total number of Gbytes that have been written to the cartridge
and read from the cartridge.
• The total number of times that the cartridge has been loaded into a
GoVault dock and the total operating hours (
cartridge.
Note:The statistics that are cumulative over the life of the
cartridge (Gbytes written/read, load count, and power on
hours) are all stored on the cartridge. They will revert to
zero as a result of a Security Erase Cartridge function.
Power on hours) of the
Updating the GoVault Firmware
Check and update the firmware on the GoVault dock as follows:
1 Use the procedure in Checking the GoVault Dock and Cartridge
Status to display the GoVault Properties dialog (see figure 21).
2 Note the
column on the
3 To determine the most-recent revision level of the GoVault firmware,
use your Internet connection to open the Quantum web page at:
4 Compare the most-recent revision of the GoVault firmware on the
Quantum website with the version that is installed on your dock:
a If they are the same, then there is no need to proceed with the
GoVault™ for Linux User’s Guide45
Revision level shown for the GoVault dock in the Dock
b If the firmware on the Quantum website is a later version than
the firmware installed on your dock, then download the newer
firmware file, saving it to a location on your local system startup
hard drive. This is usually drive C.
Note:The path and filename for your saved firmware
update file cannot have space characters.
5 Insert a write-enabled cartridge into the GoVault dock.
Figure 22 Firmware Update
Dialog
6 Click
7 Click
Update Firmware on the GoVault Properties dialog to view the
Firmware Update dialog (see figure 22).
Browse for Firmware File and navigate to the new firmware file
you downloaded and saved in step 4-b of this procedure.
8 With the new firmware file displayed in the
field, click
Start Update.
Enter Firmware Filename
GoVault™ for Linux User’s Guide46
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Figure 23 Firmware Update
Message
Chapter 3 Operation
Updating the GoVault Firmware
9 As prompted by the Firmware Update message (see figure 23), close
all open applications that might try to communicate with the GoVault
drive, including any third-party backup software.
Note:After updating the firmware, you will have to restart your
workstation or server system for the update to take effect.
10 Click OK to begin the firmware update.
11 When the firmware update operation completes, the GoVault
application system software prompts you to restart the system (see
figure 24
Figure 24 Firmware Update
Complete Message
).
12 As prompted, click OK to restart the workstation or server system.
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Chapter 3 Operation
Using the Linux Command Line Interface
13 To verify that the GoVault firmware was successfully updated:
a Click/open the
view the
(see figure 15
b On the
Control dialog, select the GoVault device that you want to
GoVault Control icon on the Linux desktop to
Control dialog for all of the installed GoVault devices
on page 34).
check to display its context menu.
c Click
d Verify that the
Properties to display GoVault Properties dialog (see
figure 21 on page 43
).
Revision field displays the updated firmware
revision.
Note: See also the GoVault
updatefw command description in
Using the Linux Command Line Interface
Using the Linux Command Line Interface
The GoVault system application software adds an eleven-command
extension set to the Linux repertoire. You can enter these commands at
the command prompt of a terminal window to perform all of the GoVault
system application software functions:
specifying a device ID would remove the password
from the first password-protected GoVault device
found.
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Figure 26 GoVault Properties
Command Listing
Chapter 3 Operation
Using the Linux Command Line Interface
Note:In the figure 26 listing, the information shown is for the
external GoVault Tabletop dock with a USB interface to the
workstation or server system. For the internal dock (SATA
interface), the listed information includes:
•Fan on hours
•Voltage
•Temperature
•Fan
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Chapter 3 Operation
Using the Linux Command Line Interface
setpasswd3
status3
DescriptionSets or changes the password for a GoVault cartridge.
NoteUsing the updatefw command without specifying a
device ID would update the firmware of the first
GoVault device found.
DescriptionDisplays the version level of the GoVault system
application software
Syntax
Example
GoVault™ for Linux User’s Guide58
GoVault version
GoVault version
Page 71
Choosing a Graphical User Interface
The GNOME and KDE desktop environments provide an operational
“shell” around the GoVault command line interface (CLI) that
automatically translates the screen image point-and-click functions into
the appropriate CLI commands. Similarly, they translate system
command responses into screen image displays.
Of the two, KDE is preferred because GNOME:
• Does not support the drive file system unmount function
• Creates and displays an additional/redundant GoVault icon
whenever you have:
•Partitioned and formatted the GoVault cartridge
•Mounted the drive file system and made the appropriate entry in
the
/etc/fstab file (see Mounting the Drive File System, step 3 on
page 32
).
Chapter 3 Operation
Choosing a Graphical User Interface
The additional icon is called
according to the cartridge capacity, and it represents the same
cartridge as the black
You could temporarily delete the additional/redundant icon by
click/opening it and selecting
within five minutes as a result of the automatic GoVault enumeration
function.
The preferred workaround is to use the KDE desktop environment,
which does not have this behavior.
GoVault_1 icon.
39G Removable Media, where 39 varies
Move To Trash, but it will reappear
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Handling Operational Fault Conditions
The following subsections provide guidelines for dealing with GoVault
fault conditions, including:
Chapter 3 Operation
Handling Operational Fault Conditions
Abnormal Hardware
Conditions3
• Abnormal Hardware Conditions
•Internal dock voltage problems
•Internal dock temperature problems
•Internal dock fan problems
Note:The abnormal hardware conditions apply to the internal
GoVault dock. They are neither detected nor reported by
the external GoVault Tabletop dock
• SMART Threshold Detection
The GoVault system application software samples three operational
aspects of the internal GoVault dock and cartridge disk drive once a
minute:
•Voltage
•Temperature
•Fan
When it detects that the temperature, voltage, or fan operation is
abnormal, the GoVault system application software:
, which are:
• Displays a warning message
• Posts a message in the Linux system application event log
If the hardware condition remains abnormal for two minutes, the
GoVault system application software:
• Flashes the activity LED indicator on the internal GoVault dock
quickly at approximately four time per second
• Ejects the cartridge
• Displays a cartridge eject message
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Chapter 3 Operation
Handling Operational Fault Conditions
If you reinsert a cartridge while the abnormal condition persists, the
GoVault system application software will eject the cartridge after one
minute.
If the hardware condition persists, the GoVault system application
software continues posting messages to the Linux system application
event log at five-minute intervals.
When the hardware condition returns to normal and remains there for
five minutes, the GoVault system application software:
• Posts a message to the Linux system application event log indicating
that the hardware operation has returned to normal
• Displays a message that the abnormal hardware condition has
cleared
Table 2 Resolving Abnormal
Hardware Conditions
Table 2
lists the steps you should take to resolve abnormal hardware
conditions.
IF a . . . problem occurs, THEN . . .
voltageshut down the computer and contact the
computer manufacturer for instructions
and diagnosis.
temperaturecheck and make sure that the internal
GoVault dock fan is operational and the
exhaust air flow is not restricted or
blocked.
fancontact Quantum Technical Support for
diagnosis instructions.
Note:After the activity LED indicator begins flashing to signify an
abnormal hardware condition, it will not return to normal until
you shut down and restart the workstation or server system.
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Chapter 3 Operation
Handling Operational Fault Conditions
SMART Threshold
Detection3
The GoVault system application software monitors the currently installed
cartridge for detection of a Self-Monitoring Analysis and Reporting
Technology (SMART) threshold once a minute. When it detects a SMART
threshold fault, the GoVault system application software displays a
SMART fault warning and:
• Posts a message in the Linux system application event log
• Updates the GoVault Properties, setting the
SMART set status to Yes
Contact Quantum Technical Support for diagnosis instructions.
GoVault™ for Linux User’s Guide62
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Chapter 4
4Specifications
This chapter provides GoVault™ for Linux dock and cartridge disk drive
technical specifications, including:
• Physical Specifications
• Power Specifications
• Performance Specifications
• Reliability Specifications
• Environmental Specifications
• Interface Compliance Specifications
on page 64
on page 66
on page 68
on page 69
on page 70
on page 71
GoVault™ for Linux User’s Guide63
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Chapter 4 Specifications
Physical Specifications
Physical Specifications4
Table 3 lists the GoVault physical specifications (see figure 28 and
figure 29
).
Table 3 Physical
Specifications
SpecificationValue
Internal
Dock
Height 41.3 mm (1.63 in.) 41.3 mm (1.63 in.)
Width101.6 mm (4.00 in.)146.0 mm (5.75 in.)
Length166.5 mm (6.56 in.)166.5 mm (6.56 in.)
WeightN/A500 g (17.6 oz.)
Tabletop
Dock
Height117.5 mm (4.63 in.)63.3 mm (2.49 in.)
Width63.3 mm (2.49 in.)117.5 mm (4.63 in.)
Length182.5 mm (7.19 in.)182.5 mm (7.19 in.)
Weight907 g (2.00 lb.)
CartridgeHeight24.5 mm (1.05 in.)
Bay Installation Configuration
3.5-inch5.25-inch
Standing Profile
SideHorizontal
Width85.0 mm (3.37 in.)
Length112.0 mm (4.40 in.)
Weight158.8 g (5.6 oz.)
GoVault™ for Linux User’s Guide64
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Figure 28 GoVault Internal
Dock Dimensions
Chapter 4 Specifications
Physical Specifications
Figure 29 GoVault Tabletop
Dock Dimensions
GoVault™ for Linux User’s Guide65
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Power Specifications
The internal GoVault dock is powered by +5 VDC and +12 VDC from the
internal power supply of the host workstation or server system.
The external GoVault Tabletop dock is powered by an AC-to-DC power
adapter/converter that provides +12 VDC. The power adapter/converter
plugs into a standard 115/230 VAC facility power receptacle. A twometer, 24-AWG cord applies the +12 VDC output to the GoVault dock
through a rear panel 2.0-mm surface-mount power jack.
Chapter 4 Specifications
Power Specifications
Table 4 Voltage and Current
Specifications
Table 4
Internal
Dock
lists the power specifications associated with the GoVault docks.
SpecificationValue
+5 VDC+12 VDC
DC voltage tolerance+5.0 VDC ±5%+12.0 VDC ±10%
Non-operating
maximum
Maximum operating
current:
•Idle
• Continuous1.2 Amps0.3 Amps
Ripple, peak-to-peak100 mAmps100 mAmps
+5.5 VDC+28.0 VDC
0.8 AmpsN/A
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Chapter 4 Specifications
Power Specifications
SpecificationValue
Tabletop
Dock
Input voltage (60 Hz)115/230 VAC ± 10%
DC voltage tolerance+12.0 VDC ± 10%
Non-operating
+28 VDC
maximum
Maximum operating
current:
•Idle
0.30 Amps (with cartridge
inserted)
0.11 Amps (without cartridge)
• Continuous0.50 Amps (with cartridge
inserted)
Ripple, peak-to-peak100 mAmps
GoVault™ for Linux User’s Guide67
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Performance Specifications
Table 5 lists the GoVault performance specifications.
• AT Attachment with Packet Interface – 6 (ATAPI-6)
ANSI/INCITS 361-2002.
• AT Attachment with Packet Interface – 7, Volume 1,
Register Delivered Command Set, Logical Register
Set (ATAPI-7 V1) draft standard ANSI/INCITS
Project T13/1532D
• AT Attachment with Packet Interface – 7, Volume 3,
Serial Transport Protocols and Physical
Interconnect (ATAPI-7 V3) draft standard ANSI/
INCITS Project T13/1532D
• Serial ATA: High Speed Serialized AT Attachment,
Revision 1.0a, Serial ATA Workgroup, 7 January
2003.
• Serial ATA 1.0a Errata, Serial ATA Workgroup,
December 20, 2004.
• Serial ATA II: Extensions to Serial ATA 1.0a,
Revision 1.2, Serial ATA Workgroup, 27 August
2004.
• Serial ATA II: Extension to Serial ATA 1.0a Errata,
Serial ATA Workgroup, January 17, 2005
• Universal Serial Bus Specification, version 2.0, April
27, 2000
GoVault™ for Linux User’s Guide72
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The standard configuration of the internal GoVault™ dock includes side
brackets and a 5.25-inch bezel for installation in a 5.25-inch drive bay. If
you need to install the dock in a 3.5-inch drive bay, use the procedure in
this appendix for removing the side brackets and changing the bezel.
Parts and Tools Required
Appendix A
AChanging the Bezel
Make sure you have the following parts and tools before you attempt to
change the GoVault 5.25-inch bezel (see figure 30
• A 3.5-inch GoVault bezel assembly
• A blunt dowel no larger than 0.12 inches in diameter. A wooden or
plastic stick is ideal.
• A small Phillips screwdriver
GoVault™ for Linux User’s Guide73
):
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Figure 30 Parts and Tools
Required
Procedure
Appendix A Changing the Bezel
Procedure
To change the GoVault bezel:
1 Remove the two screws that attach each side bracket to the GoVault
dock (see figure 31
2 Remove the side brackets store them in a safe place.
Figure 31 Removing the Side
Brackets
3 Carefully insert the dowel into each of the four access holes (two on
the upper-front sides, two on the bottom) to release the bezel clips
while applying a slight outward force on the bezel (see figure 32
GoVault™ for Linux User’s Guide74
).
).
Page 87
Figure 32 Releasing the Bezel
Clips
Figure 33 Removing the 5.25inch Bezel
Appendix A Changing the Bezel
Procedure
4 Make sure that the bezel release is even across all surfaces, and
carefully remove the bezel in a straight, outward motion (see
figure 33
), and store it in a safe place.
Caution:Do not force the bezel. It should slide off easily.
5 Set the chassis up-right, and carefully align all four clips of the 3.5-
inch bezel with the access holes.
6 Verify that cartridge manual eject button is aligned with the through-
hole on the bezel, and carefully push down on the bezel assembly
with slow, even pressure across all surfaces until the clips snap the
bezel into place (see figure 34
).
7 With the 3.5-inch bezel in place, you can now install the GoVault
dock in a 3.5-inch drive bay.
GoVault™ for Linux User’s Guide75
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Figure 34 Installing the 3.5-
inch Bezel
Appendix A Changing the Bezel
Procedure
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BEnvironmental and Disposal Compliances
Environmental Compliance
Quantum is committed to providing quality products in an
environmentally sound manner and to comply with all applicable
environmental laws, rules and regulations.
This product was designed, manufactured and made available with
consideration to worldwide laws, rules and regulations applicable to the
product and the electronics industry including the European Union
Directives 2002/95/EC & 2002/96/EC (RoHS and WEEE).
Appendix B
For further information on Quantum’s Environmental Compliance and
Global Citizenship, please visit our website at:
qcare.quantum.com
GoVault™ for Linux User’s Guide77
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Appendix B Environmental and Disposal Compliances
Disposal of Electrical and Electronic Equipment
Disposal of Electrical and Electronic Equipment
This symbol on the GoVault™ dock or on its packaging
indicates that the components should not be disposed
of with your other waste materials. Instead, they should
be submitted to a designated collection point for the
recycling of electrical and electronic equipment. The
separate collection and recycling of your waste
equipment at the time of disposal helps conserve
natural resources and ensures that the equipment is
recycled in a manner that protects human health and the environment.
For more information about properly disposing of your waste equipment
for recycling, please visit our website at qcare.quantum.com
your local government authority, your household waste disposal service,
or the business from which you purchased the product.
or contact
GoVault™ for Linux User’s Guide78
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Appendix C
CRegulatory Compliances
This appendix identifies the GoVault™ regulatory compliances. The
topics include:
• Safety Standard Compliances
• Electromagnetic Compatibility (EMC) Compliances
• Regulatory Agency Certifications
on page 80
on page 82
on page 81
GoVault™ for Linux User’s Guide79
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Appendix C Regulatory Compliances
Safety Standard Compliances
Safety Standard Compliances
GoVault complies with the safety standards listed in table 9.
Table 9 Safety Standards
CountryRegulatory OrganizationCompliant to:
CanadaCanadian Standards Association (CSA)UL/CSA 60950-1
EU member nationsComité Europèen de Normalisation
Electrotechnique – the European
Committee for Electrotechnical
Standardization (CENELEC)
GermanyBauartEN 60950-1, 2001
IECEE* member nationsIECEE* International Electrotechnical
Commission on Electrical Equipment
(IECEE) for Mutual Recognition of Test
Certificates for Electrical Equipment
“CB Scheme”
TaiwanBSMIBSMI certification, CNS 14336
United StatesNationally Recognized Testing
Laboratory (NRTL)
* IECEE member nations include: Argentina, Austria, Australia, Belgium, Brazil, Canada, China (PR),
Czech Republic, Denmark, Finland, France, Germany, Hungary, India, Ireland, Israel, Italy, Japan,
(South) Korea, Montenegro, Netherlands, Norway, Poland, Russian Federation, Serbia, Singapore,
Slovakia, Slovenia, South Africa, Spain, Switzerland, Turkey, United Kingdom, and USA.
EN 60950-1, 1st edition
CB Scheme per IEC 60950-1 with
details and exceptions for each
member country
UL/CSA 60950-1
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Appendix C Regulatory Compliances
Electromagnetic Compatibility (EMC) Compliances
Electromagnetic Compatibility (EMC) Compliances
GoVault complies with the EMC regulations listed in table 10.
Interference-Causing Equipment
Standard
(ICES-003)
EU member nationsCEEmissions per CISPR 22,
JapanVoluntary Control Council for Interface
(VCCI)
South KoreaMICCISPR 22 and CISPR 24
TaiwanBureau of Commodity Inspection and
Quarantine (BSMI)
United StatesFederal Communications Commission
(FCC)
Note:Use the internal GoVault dock only in equipment where the
combination has been determined to be suitable by an
appropriate certification organization (for example,
Underwriters Laboratories Inc. or the Canadian Standards
Association in North America).
ICES-003 Digital Apparatus
EN55022 and Immunity per
CISPR 24, EN55024
VCCI
BSMI EMC certification, CNS
14338
Title 47: Code of Federal
Regulations, Part 15, Subpart B
(47CFR15B),
GoVault™ for Linux User’s Guide81
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You should also consider the following safety points:
•Install the drive in an enclosure that limits the user’s access to live
parts, gives adequate system stability and provides the necessary
grounding for the drive.
•Provide the correct voltages (+5 VDC and +12 VDC) based on the
regulation applied—Extra Low Voltage (SEC) for UL and CSA, and
Safety Extra Low Voltage for BSI and VDE (if applicable).
Regulatory Agency Certifications
GoVault is certified by the regulatory agencies and organizations listed in
table 11
.
Appendix C Regulatory Compliances
Regulatory Agency Certifications
Table 11 Regulatory Agencies
CertificationCountryMart/Cert#
BSMITaiwanMark & D33102Emissions &
Safety
cCSAusCanada & USMark &
LR56637
CEEuropeMarkImmunity &
C-Tick
(requires CE
report)
FCCUSMarkImmunity &
NemkoNorwayMark Safety
VCCIJapanMarkEmissions
* = combined CSA and UL is acceptable under C-UL-US.
Australia Mark & N1132Emissions
Safety
Emissions &
Safety
Emissions
GoVault™ for Linux User’s Guide82
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Appendix C Regulatory Compliances
Regulatory Agency Certifications
Canadian Standards
Association (CSA)3
International
Electrotechnical
Commission (IEC)3
GoVault is certified under the CSA’s Component Recognition Program
(CSA Standard C22.2 NO 950).
GoVault is classified for safety standards of the International Standard
IEC 950, European Standard EN 60950 by GS and Bauart license.
GoVault™ for Linux User’s Guide83
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