Quantum GoVault 40GB, GoVault User Manual

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GoVault™ for Windows User’s Guide, P/N 20013264-001, June 2007
Product of USA.

Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied,
including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum
Corporation may revise this publication from time to time without notice.

COPYRIGHT STATEMENT

Copyright 2007 by Quantum Corporation. All rights reserved.

Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written
authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.

TRADEMARK STATEMENT

Quantum and the Quantum logo are registered trademarks and GoVault is a trademeak of Quantum Corporation.

Other trademarks may be mentioned herein which belong to other companies.

GoVault™ for Windows User’s Guide iii

Contents

Chapter 1 Introduction 1

Overview............................................................................................................. 1

Product Description........................................................................................... 2

GoVault Docks ............................................................................................ 3

GoVault Cartridges .................................................................................... 3

GoVault System Application Software.................................................... 4

Backup Application Software ................................................................... 4

GoVault Firmware...................................................................................... 4

Operational Features ......................................................................................... 5

Drive Properties Context........................................................................... 5

Backup Application Interface ................................................................... 5

Chapter 2 Installation Procedures 6

System Requirements........................................................................................ 7

Cartridge Handling Precautions ..................................................................... 8

Unpacking and Inspection Procedures........................................................... 8

Installing the Internal GoVault Dock.............................................................. 9

Contents

GoVault™ for Windows User’s Guide iv

Installing the SATA Card .......................................................................... 9

Installing the Internal GoVault Dock..................................................... 10

Installing the External GoVault Tabletop Dock .......................................... 15

Installing the GoVault System Application Software................................. 16

Determining Which System Application Applet to Use..................... 17

Installing the GoVault System Application Software ......................... 17

Installing the Backup Application Software ................................................ 23

Registering GoVault ........................................................................................ 23

Chapter 3 Operation 24

Understanding the Activity LED Indicator Display................................... 25

Inserting and Ejecting Cartridges.................................................................. 26

Inserting Cartridges.................................................................................. 26

Ejecting Cartridges ................................................................................... 27

Attaching Labels to Cartridges ...................................................................... 31

Write Protecting Cartridges............................................................................ 32

Changing the Volume Label of Cartridges .................................................. 33

Reformatting Cartridges ................................................................................. 33

Accessing GoVault System Application Software Features ...................... 34

Using Cartridge Password Protection .......................................................... 37

About Cartridge Password Protection .................................................. 37

Setting Cartridge Password Protection ................................................. 38

Entering the Cartridge Password........................................................... 39

Changing the Cartridge Password......................................................... 41

Performing a Security Erase Cartridge Function ................................. 42

Checking the GoVault Dock and Cartridge Status .....................................44

Dock Status ................................................................................................ 45

Cartridge Status ........................................................................................ 46

Updating the GoVault Firmware................................................................... 47

Handling Operational Fault Conditions....................................................... 49

Abnormal Hardware Conditions ........................................................... 50

SMART Threshold Detection.................................................................. 51

Chapter 4 Specifications 52

Physical Specifications .................................................................................... 53

Power Specifications........................................................................................ 55

Performance Specifications............................................................................. 57

Reliability Specifications ................................................................................. 58

Contents

GoVault™ for Windows User’s Guide v

Environmental Specifications......................................................................... 59

Interface Compliance Specifications ............................................................. 60

Appendix A Changing the Bezel 62

Parts and Tools Required................................................................................ 62

Procedure .......................................................................................................... 63

Appendix B Configuring Windows for DMA Data Transfer Mode 66

About Data Transfer Modes........................................................................... 66

Determining Your Motherboard Configuration.......................................... 67

Changing the Transfer Mode ......................................................................... 69

Appendix C Environmental and Disposal Compliances 73

Environmental Compliance............................................................................ 73

Disposal of Electrical and Electronic Equipment........................................ 74

Appendix D Regulatory Compliances 75

Safety Standard Compliances ........................................................................ 76

Electromagnetic Compatibility (EMC) Compliances ................................. 77

Regulatory Agency Certifications ................................................................. 78

Canadian Standards Association (CSA)................................................ 79

International Electrotechnical Commission (IEC)................................ 79

GoVault™ for Windows User’s Guide vi

Figures

Figure 1 GoVault Docks.............................................................................. 2

Figure 2 Ruggedized Disk Cartridge........................................................ 4

Figure 3 Installing the SATA Card.......................................................... 10

Figure 4 Installing and Securing the Internal GoVault Dock.............. 11

Figure 5 Connecting the SATA Data Cable to the Dock ...................... 12

Figure 6 Connecting the SATA Data Cable to the SATA Card........... 12

Figure 7 Connecting the SATA Power Cable to the Dock................... 13

Figure 8 Connecting the SATA Power Cable to the PC ....................... 13

Figure 9 Successful Configuration Display............................................ 14

Figure 10 GoVault Tabletop Rear Panel................................................... 15

Figure 11 GoVault Setup Wizard .............................................................. 18

Figure 12 License Agreement Dialog........................................................ 19

Figure 13 Select Installation Folder Dialog.............................................. 20

Figure 14 Confirm Installation Dialog ..................................................... 21

Figure 15 Installation Complete Display.................................................. 22

Figure 16 Inserting a Cartridge.................................................................. 27

Figure 17 Manual Cartridge Eject Hole.................................................... 30

Figures

GoVault™ for Windows User’s Guide vii

Figure 18 Cartridge Label Locations......................................................... 31

Figure 19 Cartridge Write Protect Switch ................................................ 32

Figure 20 GoVault System Application Software Menu........................ 35

Figure 21 GoVault Properties Dialog........................................................ 36

Figure 22 Set Cartridge Password Dialog ................................................ 38

Figure 23 Enter Cartridge Password Dialog ............................................ 39

Figure 24 Incorrect Password Eject Message ........................................... 40

Figure 25 Change Cartridge Password Dialog........................................ 41

Figure 26 Removing Cartridge Password Protection............................. 42

Figure 27 Security Erase Cartridge Dialog............................................... 43

Figure 28 GoVault Status Display ............................................................. 45

Figure 29 GoVault Firmware Update Dialog........................................... 48

Figure 30 Ready to Commence Firmware Update Message ................. 48

Figure 31 Firmware Update Complete Message..................................... 49

Figure 32 GoVault Internal Dock Dimensions ........................................ 54

Figure 33 GoVault Tabletop Dock Dimensions....................................... 54

Figure 34 Parts and Tools Required .......................................................... 63

Figure 35 Removing the Side Brackets ..................................................... 63

Figure 36 Releasing the Bezel Clips........................................................... 64

Figure 37 Removing the 5.25-inch Bezel................................................... 64

Figure 38 Installing the 3.5-inch Bezel ...................................................... 65

Figure 39 Device Manager View Menu .................................................... 67

Figure 40 Devices by Connection Listing................................................. 68

Figure 41 GoVault Properties Dialog........................................................ 69

Figure 42 IDE Channel Properties Advanced Settings Tab................... 70

Figure 43 Changing the Transfer Mode.................................................... 71

Figure 44 DMA Mode Configured ............................................................ 72

GoVault™ for Windows User’s Guide viii

Tables

Table 1 Activity LED Indicator Display Definitions........................... 25

Table 2 Resolving Abnormal Hardware Conditions .......................... 51

Table 3 Physical Specifications............................................................... 53

Table 4 Voltage and Current Specifications......................................... 55

Table 5 Performance Specifications....................................................... 57

Table 6 Reliability Specifications ........................................................... 58

Table 7 Environmental Specifications................................................... 59

Table 8 Interface Compliance Specifications........................................ 60

Table 9 Safety Standards......................................................................... 76

Table 10 Electromagnetic Compatibility (EMC) Regulations.............. 77

Table 11 Regulatory Agencies.................................................................. 78

GoVault™ for Windows User’s Guide ix

Preface

Audience

This guide was written for users of the Quantum GoVault™ for Windows
dock and cartridge disk drive.

Purpose

This guide provides the following information about the GoVault disk
drive:

• Unpacking and installation instructions

• Basic operating procedures

• Specifications

Document Organization

This guide is organized as follows:

• Chapter 1,

Introduction, provides an overview of the GoVault disk

drive, and summarizes the drive’s key operational features.

• Chapter 2,

Installation Procedures, provides handling precautions,

unpacking tips, and installation instructions for the GoVault disk
drive.

• Chapter 3,

Operation, describes how to use the GoVault disk drive

and deal with operating fault conditions.

Preface

GoVault™ for Windows User’s Guide x

• Chapter 4, Specifications, provides detailed GoVault dock and
cartridge specifications.

• Appendix A,

Changing the Bezel, provides instructions for changing

the internal GoVault dock to fit in a 3.5-inch drive bay.

• Appendix B,

Configuring Windows for DMA Data Transfer Mode,

provides instructions for configuringWindows to use direct memory
access (DMA) transfer speeds to improve GoVault performance if
you do not install the GoVault system application software.

• Appendix C, Environmental and Disposal Compliances

, identifies
GoVault environmental compliances and provides instructions for
proper disposal of unwanted electrical and electronic equipment.

• Appendix D,

Regulatory Compliances, identifies the GoVault

compliance with safety and EMC regulations.

Notational Conventions

This guide uses the following conventions:

Contacts

The following subsections identify the Quantum company contacts.

Note: Notes emphasize important information related to the main

topic.

Tech Tip: Tech Tips provide technical information which may be

helpful in performing the procedure.

Caution: Cautions indicate potential hazards to equipment and are

included to prevent damage to equipment.

Warning: Warnings indicate potential hazards to personal safety and

are included to prevent injury.

Preface

GoVault™ for Windows User’s Guide xi

Quantum Corporate Headquarters 0

To order documentation on GoVault Tabletop or other products, contact:

Quantum Corporation
P.O. Box 57100
Irvine, CA 92619-7100
[phone]
[phone]

Technical Publications 0

To comment on existing documentation send e-mail to:

[e-mail]

Quantum Home Page 0

Visit the Quantum home page at:

www.quantum.com

Getting More Information or
Help

More information about this product is available on the Service and
Support website at www.quantum.com/support

. The Service and
Support website contains a collection of information, including answers
to frequently asked questions (FAQs). You can also access software,
firmware, and drivers through this site.

For further assistance, or if training is desired, contact Quantum:

Quantum Technical Assistance Center in the USA: 800-284-5101

For additional contact information: www.quantum.com/support

To open a Service Request:: www.quantum.com/esupport

For the most up-to-date information on Quantum Global Services, please
visit: www.quantum.com/support

Preface

GoVault™ for Windows User’s Guide xii

GoVault™ for Windows User’s Guide 1

Chapter 1

1Introduction

This chapter provides an introductory overview of the Quantum
GoVault™ for Windows dock and cartridge disk drive. Topics include:

• Overview

on page 1

• Product Description

on page 2

• Operational Features

on page 5

Overview

The GoVault drive is an easy-to-use, cost-effective, high-performance
removable-disk data protection device for the following Microsoft

®

Windows-based workstation and server systems:

• Windows 2000 (Professional and Server), SP 4 and later

• Windows 2003 (32- and 64-bit, Standard and Server)

• Windows XP (32- and 64-bit)

• Windows Vista (all editions)

Chapter 1 Introduction

Product Description

GoVault™ for Windows User’s Guide 2

Product Description

As shown in figure 1, GoVault is available in two models:

• Internal—Mounts in a 3.5- or 5.25-inch bay of your computer
workstation or server system

• External (GoVault Tabletop)—Is already mounted inside a
standalone enclosure

The following subsections provide a brief description of each GoVault
component:

• Hardware components:

•GoVault docks

•GoVault cartridges

• Software components:

• GoVault system application software

• Backup application software

• GoVault firmware

Figure 1 GoVault Docks

Internal

External

Chapter 1 Introduction

Product Description

GoVault™ for Windows User’s Guide 3

GoVault Docks 1

Each GoVault dock provides:

• The electromechanical load and unload (eject) mechanisms for the
removable disk cartridge

• A Serial ATA (SATA) I/O port for interfacing with the removable
disk cartridge

• A green activity LED indicator

• Instant availability of the cartridge to the host workstation or server
system

Additionally, each:

GoVault Cartridges 1

GoVault removable Ruggedized Disk Cartridges (see figure 2) are
currently available in capacities from 40 to 160 Gbytes. The cartridges are
all read/write compatible, interchangeable, and can be used with any
GoVault dock.

Each GoVault cartridge:

• Is a removable disk that can withstand a 1-meter drop to a hard
surface and has a robust SATA connector that is rated for 5,000
matings with the GoVault dock.

• Provides safe data storage for up to 10 years, under proper storage
conditions.

. . . GoVault dock Provides . . .

internal • A SATA I/O port for interfacing with the

host workstation or server system

• A DC power connector that accepts +12 VDC
and +5 VDC from the workstation or server
system power supply

external (Tabletop) • A Mini-B type USB port for interfacing with

the host workstation or server system

• A DC power jack that accepts +12 VDC from
a 115/230 VAC power adapter/converter

Chapter 1 Introduction

Product Description

GoVault™ for Windows User’s Guide 4

• Has a write-protect switch to guard against accidental data
overwrite.

• Is preformatted for the Microsoft New Technology File System
(NTFS).

Figure 2 Ruggedized Disk
Cartridge

GoVault System
Application Software 1

The highly recommended GoVault system application software provides
tools that you can use to:

• Download updated firmware to the GoVault dock

• Set cartridge passwords to protect data on the cartridges

• See warning messages about the fan, or if the operating temperature
or voltages are out of range (internal dock only)

• View operating statistics about the GoVault dock and individual
cartridges

• Determine if a Self-Monitoring Analysis and Reporting Technology
(SMART) threshold is set on the cartridge

• Reformat GoVault cartridges with the FAT32 file system

Backup Application
Software 1

With each GoVault for Windows, Quantum provides robust backup
application software that simplifies the automation and management of
data backup and recovery operations.

GoVault Firmware 1

GoVault firmware resides on the GoVault dock and provides the
functional/operational interface between the GoVault cartridge and the
host workstation or server operating system.

Rear viewFront view

Write-protect switch

Chapter 1 Introduction

Operational Features

GoVault™ for Windows User’s Guide 5

The GoVault firmware:

• Implements Small Computer System Interface (SCSI) Block
Commands (SBC-2) device server

• Translates SATA-based ATAPI block commands/status response to
SATA-based ATA commands on the SATA drive interface

• Handles the:

• Write-protect feature of the GoVault cartridge

• GoVault dock activity LED indicator

• GoVault disk drive operating states

•Manages the:

• Lock mechanism for the GoVault cartridge to prevent accidental

data loss and enhance drive longevity by assuring that an orderly
cache flush and shutdown are applied to the drive before each
cartridge eject operation

• Timeout/standby modes for the GoVault dock electronics to

extend product life and maximize the Mean Time Between
Failure (MTBF)

Operational Features

Drive Properties Context 1

GoVault for Windows provides its own operational properties and
context support under the Windows operating system. See chapter 2

for
information about installing the GoVault system application software,
and chapter 3

for information about using GoVault.

Backup Application
Interface 1

Most backup applications that can mount removable media disk-type
devices can access GoVault for Windows. For the current list of
Quantum- or vendor-tested compatible backup applications, visit the
Quantum website at:

www.quantum.com/ServiceandSupport/CompatibilityGuides/Index.aspx

GoVault™ for Windows User’s Guide 6

Chapter 2

2Installation Procedures

This chapter provides instructions for installing the GoVault™ for
Windows dock and cartridge disk drive, including:

• System Requirements

on page 7

• C

artridge Handling Precautions on page 8

• Unpacking and Inspection Procedures

on page 8

• Installing the Internal

GoVault Dock on page 9

• I

nstalling the External GoVault Tabletop Dock on page 15

• I

nstalling the GoVault System Application Software on page 16

• Installing the Backup Application Software

on page 23

• R

egistering GoVault on page 23

Chapter 2 Installation Procedures

System Requirements

GoVault™ for Windows User’s Guide 7

System Requirements

Before installing GoVault for Windows, make sure that your workstation
or server system meets the following hardware and software
requirements:

• Hardware:

•CPU, either:

• Intel Pentium 4 or above

• AMD K6 or above

• CD-ROM drive

• 2 Mbytes of hard disk storage for the GoVault system application
software

• For the internal GoVault dock:

• One available 3.5- or 5.25-inch internal drive bay

• A SATA-compliant interface provided by either a SATA-

equipped motherboard or a SATA-compliant host bus
adapter PCI card

• For the external GoVault Tabletop dock, one available USB port

• One of the following operating systems:

• Windows 2000 (Professional and Server), SP4 or later

• Windows 2003 (32- and 64-bit, Standard and Server)

• Windows XP (32- and 64-bit)

• Windows Vista (all editions)

Chapter 2 Installation Procedures

Cartridge Handling Precautions

GoVault™ for Windows User’s Guide 8

Cartridge Handling Precautions

Always observe the following guidelines and precautions when handling
GoVault cartridges:

• Store cartridges:

• Between 20° C and 30° C at 20% to 40% relative humidity
(noncondensing)

• Away from magnetic and electric fields

• Do not expose cartridges to:

• Extreme temperature changes, such as 20° C per hour

• Corrosive gases

•Liquids

• Excessive dust and particles

• Do not stack cartridges such that the bottom cartridges are under
compressive stress.

• Do not attempt to open cartridges. They are tamper-evident
assemblies. Tampering with a cartridge will void the warranty and
could permanently damage the hard disk drive.

• Do not drop cartridges where nonoperational specifications might be
exceeded.

Unpacking and Inspection Procedures

Carefully unpack and inspect the GoVault dock as follows:

1 Visually inspect the shipping container and notify your carrier

immediately of any damage.

2 Place the shipping container on a flat, clean, stable surface, and

carefully remove the contents.

Chapter 2 Installation Procedures

Installing the Internal GoVault Dock

GoVault™ for Windows User’s Guide 9

3 Visually inspect the GoVault dock and notify your Quantum

representative immediately of any damage.

4 Always save the shipping container and packing materials for any

future use.

Installing the Internal GoVault Dock

To install the internal GoVault dock and cartridge disk drive, complete
the following procedures in the order presented:

• Installing the SATA Card

, if required

• Installing the

Internal GoVault Dock

Installing the SATA Card 2

If your workstation or server system does not already have either a
SATA-equipped motherboard or a SATA-compliant host bus adapter PCI
card, you should follow the procedures provided by the manufacturer of
the SATA card and your computer reference manual.

If the procedures presented in this subsection do not appear to be
appropriate for your workstation or server system, stop the installation
attempt and seek assistance from the appropriate hardware
manufacturer.

Procedure

2

1 As required:

a Save and close your open files and terminate all running

applications.

b Shut down the workstation or server system.

c Disconnect the AC power cord from the facility AC power

receptacle.

Note: This procedure is only necessary if your workstation or server

system does not already have a SATA-equipped motherboard
or a SATA-compliant host bus adapter PCI card installed.

Chapter 2 Installation Procedures

Installing the Internal GoVault Dock

GoVault™ for Windows User’s Guide 10

2 Remove the cover from the workstation or server system.

3 Install the SATA card in an available PCI slot, and secure the card to

the computer using one screw (see figure 3

).

Figure 3 Installing the SATA
Card

Installing the Internal
GoVault Dock 2

After you have installed the SATA card, or if your computer workstation
or server system already has either a SATA-equipped motherboard or a
SATA-compliant host bus adapter PCI card, use the following procedure
to install the internal GoVault dock.

Note: See your computer manufacturer’s instructions for the

proper procedures to remove the cover.

Note: The standard configuration of the internal GoVault dock

includes side brackets and a 5.25-inch bezel for installation in a

5.25-inch drive bay. If you need to install the dock in a 3.5-inch
drive bay, use the procedure in appendix A

on page 62 to
remove the side brackets and change the bezel before
installing the internal GoVault dock.

PCI slot

SATA card

Chapter 2 Installation Procedures

Installing the Internal GoVault Dock

GoVault™ for Windows User’s Guide 11

1 If you have just installed a SATA card, then you already have shut

down the workstation or server system and removed the cover. In
this case, skip to step 4 of this procedure.

If your computer workstation or server system already had either a
SATA-equipped motherboard or a SATA-compliant host bus adapter
PCI card, then proceed to step 2 of this procedure.

2 As required:

a Save and close your open files and terminate all running

applications.

b Shut down the workstation or server system.

c Disconnect the AC power cord from the facility AC power

receptacle.

3 Remove the cover from the workstation or server system.

4 Select an available internal drive bay and, if required, remove the bay

cover.

5 Slide the internal GoVault dock into the bay and secure it to the

computer chassis with two mounting screws on each side (see

figure 4

).

Figure 4 Installing and
Securing the Internal GoVault
Dock

Note: See your computer manufacturer’s instructions for the

proper procedures to remove the cover.

Internal GoVault dock

Chapter 2 Installation Procedures

Installing the Internal GoVault Dock

GoVault™ for Windows User’s Guide 12

6 Connect one end of the SATA data cable to the SATA data connector

on the back of the internal GoVault dock (see figure 5

).

Figure 5 Connecting the SATA
Data Cable to the Dock

7 Carefully route the SATA data cable from the internal GoVault dock

and connect the other end to either the SATA-equipped motherboard
or the SATA card (see figure 6

).

Figure 6 Connecting the SATA
Data Cable to the SATA Card

8 Connect the drive end of the SATA power supply conversion adapter

cable to the SATA power connector on the back of the internal
GoVault dock (see figure 7

).

Caution: Do not force SATA connections. SATA connectors are

designed to fit one way only. If you encounter any
difficulty in making the SATA cable connection, rotate
the cable and try again.

SATA data connector SATA data cable

SATA card data connector

SATA data cable

Chapter 2 Installation Procedures

Installing the Internal GoVault Dock

GoVault™ for Windows User’s Guide 13

Figure 7 Connecting the SATA
Power Cable to the Dock

9 Connect the power supply end of the of the SATA power supply

conversion adapter cable to the computer power harness connector
(see figure 8

).

Figure 8 Connecting the SATA
Power Cable to the PC

10 Reinstall the system cover and reconnect the AC power cord to the

facility AC power receptacle.

11 Restart the workstation or server system.

12 Verify that the LED on the front panel of the GoVault dock

illuminates when the system starts.

13 Insert a GoVault cartridge into the dock and verify that the front

panel activity LED indicator signifies a successful cartridge load
operation (see Inserting Cartridges

on page 21).

SATA power connector

SATA power supply
conversion adapter cable

SATA power supply
conversion adapter cable

Computer power harness connector

Chapter 2 Installation Procedures

Installing the Internal GoVault Dock

GoVault™ for Windows User’s Guide 14

14 Use Windows My Computer to verify successful GoVault installation

and configuration (see figure 9

).

15 Perform a number of file copy operations to and from the GoVault

cartridge to verify the disk write/read functions.

16 If you are going to install both the GoVault system application

software and the backup application software, then proceed to

I

nstalling the GoVault System Application Software in the next

subsection.

If you are not going to install the GoVault system application
software, then skip to Installing the Backup Application Software

on

page 23.

Figure 9 Successful
Configuration Display

Note: If you do not install the GoVault system application

software, the Windows operating system might assign the
low-speed Programmed I/O (PIO) mode for GoVault data
transfer operations. Use the procedures in appendix B,

Configuring Windows for DMA Data Transfer Mode, on

page 66 to determine if this is the case and, if necessary,
configure the operating system to use the high-speed
Direct Memory Access (DMA) mode for GoVault data
transfer operations.

GoVault

Chapter 2 Installation Procedures

Installing the External GoVault Tabletop Dock

GoVault™ for Windows User’s Guide 15

Installing the External GoVault Tabletop Dock

Install the external GoVault Tabletop dock and cartridge as follows:

1 Connect the drive-end (Mini-B) connector of the USB interface cable

to the Mini-B USB port on the rear panel of the GoVault Tabletop
dock (see figure 10

).

2 Connect the DC power output plug of the power adapter/converter

to the DC power jack on the rear panel of the dock.

3 Carefully position the dock in a secure location that provides

adequate circulation for the rear panel air vents (see figure 10

).

4 Plug the power adapter/converter into a 115/230 VAC facility power

receptacle and verify that the LED on the front panel of the GoVault
Tabletop dock illuminates.

Figure 10 GoVault Tabletop
Rear Panel

5 Connect the system-end (standard) connector of the USB interface

cable to an available USB port on your workstation or server system
and verify that the system launches the

Found New Hardware wizard

that finds and configures the device driver, assigns a drive letter, and
enables read/write access.

6 Use Windows

My Computer to verify successful GoVault Tabletop

configuration (see figure 9

).

Air vents Mini-B USB port DC power jack

Chapter 2 Installation Procedures

Installing the GoVault System Application Software

GoVault™ for Windows User’s Guide 16

7 Insert a GoVault cartridge into the dock and verify that the front

panel activity LED indicator signifies a successful cartridge load
operation (see Inserting Cartridges

on page 21).

8 Perform a number of file copy operations to and from the GoVault

cartridge to verify the disk write/read functions.

9 If you are going to install both the GoVault system application

software and the backup application software, then proceed to

I

nstalling the GoVault System Application Software in the next

subsection.

If you are not going to install the GoVault system application
software, then skip to Installing the Backup Application Software

on

page 23..

Installing the GoVault System Application Software

After installing the GoVault dock and cartridge disk drive and verifying
that your operating system recognizes the drive, use one of the three
system application applets on the GoVault Resource CD to install the
GoVault system application software.

Each applet provides an installation package that corresponds to one of
the three types of supported operating systems:

•

x64

• x86

• IA64

Note: If you do not install the GoVault system application

software, the Windows operating system might assign the
low-speed Programmed I/O (PIO) mode for GoVault data
transfer operations. Use the procedures in appendix B,

Configuring Windows for DMA Data Transfer Mode, on

page 66 to determine if this is the case and, if necessary,
configure the operating system to use the high-speed
Direct Memory Access (DMA) mode for GoVault data
transfer operations.

Chapter 2 Installation Procedures

Installing the GoVault System Application Software

GoVault™ for Windows User’s Guide 17

To install the GoVault system application software:

1 First, you need to determine which system application applet to use.

2 Then, see Installing the GoVault System Application Software

for the

detailed software installation instructions.

Determining Which
System Application
Applet to Use 2

To find out which system application applet you need to use:

1 From the

Start menu on your PC, right click My Computer.

2 Select Properties.

3 On the General tab, under the System heading, look for the words x64

Edition

.

Installing the GoVault
System Application
Software 2

After determining which system application applet you need to use,
install the GoVault system application software on your workstation or
server system as follows:

1 Insert the GoVault Resource CD into the CD-ROM drive.

2 Browse the CD contents to find the

SetupGoVault.msi file for the

appropriate system application applet.

3 Double-click the

SetupGoVault.msi file to launch the GoVault Setup

Wizard (see figure 11

).

4 Click

Next to continue and display the License Agreement dialog (see

figure 12

).

IF . . .

THEN use the . . .
system application applet

you see

x64 Edition,x64

you do not see

x64 Edition,x86

the system is a 64-bit Itanium, IA64

Chapter 2 Installation Procedures

Installing the GoVault System Application Software

GoVault™ for Windows User’s Guide 18

Figure 11 GoVault Setup
Wizard

Chapter 2 Installation Procedures

Installing the GoVault System Application Software

GoVault™ for Windows User’s Guide 19

Figure 12 License Agreement
Dialog

5 Read the License Agreement, select I Agree, and click Next to continue

and display the

Select Installation Folder dialog (see figure 13).

Chapter 2 Installation Procedures

Installing the GoVault System Application Software

GoVault™ for Windows User’s Guide 20

Figure 13 Select Installation
Folder Dialog

6 Use the Select Installation Folder dialog to specify the location where

you want to install the GoVault system application software.

7 The default location is shown in figure 13

. If you want to specify a

different location, click

Browse and navigate to the file location that

you want.

8 Click

Next to continue and display the Confirm Installation dialog (see

figure 14

).

Chapter 2 Installation Procedures

Installing the GoVault System Application Software

GoVault™ for Windows User’s Guide 21

Figure 14 Confirm Installation
Dialog

9 Click Next to start the installation.

10 Appearance of the

Installation Complete display signifies a successful

installation of the GoVault system application software (see

figure 15

).

11 As prompted, click

Close to exit the GoVault Setup Wizard.

Chapter 2 Installation Procedures

Installing the GoVault System Application Software

GoVault™ for Windows User’s Guide 22

Figure 15 Installation Complete
Display

12 Remove the GoVault Resource CD from the CD-ROM drive.

13 Verify successful installation of the GoVault system application

software by right-clicking the GoVault drive letter and seeing the

Set

Password

and GoVault Help options on the menu display

14 If you are going to install the included backup application, or another

backup application, proceed to Installing the Backup Application

Software in the following subsection.

If you are not going to install a backup application, skip to

R

egistering GoVault.

Chapter 2 Installation Procedures

Installing the Backup Application Software

GoVault™ for Windows User’s Guide 23

Installing the Backup Application Software

GoVault for Windows includes a robust backup application. After you
have installed the GoVault dock and cartridge hardware and the GoVault
system application software:

Before installing any other backup application software, check the
Compatibility Guide on the Quantum website to verify that it is
compatible with GoVault:

www.quantum.com/ServiceandSupport/CompatibilityGuides/Index.aspx

After installing the backup application software, proceed to Registering

GoVault in the following subsection.

Registering GoVault

After installing GoVault for Windows, register it via the Quantum
website at:

www.quantum.com/registration

Registering GoVault for Windows ensures that you will receive the latest
technical information about the drive, as well as other product, service,
and support information.

IF you want to install . . .

THEN refer to the installation
instructions provided . . .

the included backup application
software,

on the included backup CD.

some other backup application
software,

by the other backup application
software supplier.

GoVault™ for Windows User’s Guide 24

Chapter 3

3Operation

This chapter describes how to use the GoVault™ for Windows dock and
cartridge disk drive, including:

This chapter describes how to use GoVault™ Tabletop. Topics include:

• Understanding the Activity LED Indicator Display

on page 25

• Inserting and Ejecting Cartridges

on page 26

• Attaching Labels to Cartridges

on page 31

• Changing the Volume Label of Cartridges

on page 33

• Reformatting Cartridges

on page 33

• Accessing GoVault System Application Software Features

, which are:

• Using Cartridge Password Protection

on page 37

• Checking the GoVault Dock and Cartridge Status

on page 44

• Updating the GoVault Firmware

on page 47

• Handling Operational Fault Conditions

on page 49

Chapter 3 Operation

Understanding the Activity LED Indicator Display

GoVault™ for Windows User’s Guide 25

Understanding the Activity LED Indicator Display

The on/off or flashing condition of the green activity LED indicator on
the front panel of the GoVault dock displays the various status
conditions, as shown in table 1

.

Table 1 Activity LED Indicator
Display Definitions

When the LED . . . It means that the GoVault dock . . .

is off, is not functioning properly, or there is no

power to the dock.

is on continuously,
and not flashing,

is functioning correctly and either:

• There is no cartridge in the dock.

• A cartridge load operation has completed
and there is a cartridge in the dock.

is flashing on slowly,
approximately once
per second,

is performing one of the following
operations:

• Data transfer

• Cartridge security erase

or encountered a cartridge medium error
condition, such as an incompatible file
format, device communication problem, and
so on.

is flashing on quickly,
approximately once
per second,

firmware update is in progress.

is flashing on quickly,
approximately two
times per second,

is unloading a cartridge.

is flashing on quickly,
approximately four
times per second,

temperature or voltage is out of range
(internal dock only).

Chapter 3 Operation

Inserting and Ejecting Cartridges

GoVault™ for Windows User’s Guide 26

Inserting and Ejecting Cartridges

You can insert and eject GoVault cartridges without shutting down the
workstation or server system.

Inserting Cartridges 3

Procedure

1 Verify that the activity LED indicator is on continuously, and not

flashing, to signify that the GoVault dock is functioning correctly.

2 Carefully slide the cartridge into the GoVault dock until you feel a

slight resistance as the cartridge engages the internal mechanical
load/eject mechanism (see figure 16

).

If you feel any mechanical resistance as you slide the cartridge into
the dock, stop and make sure the cartridge is oriented properly, with
the connector to the rear and the alignment slot to the upper-right.

3 Firmly push the cartridge the rest of the way into the dock.

is flashing on very
quickly,
approximately eight
times per second,

encountered an unrecoverable hardware
error, such as a Power On Self-Test (POST)
failure.

Caution: Do not insert a cartridge when the activity LED

indicator is either off or flashing. Doing so might
require a manual eject procedure to remove the
cartridge.

Note: The GoVault dock has an internal alignment tab that

engages a matching alignment slot on the upper-right side
of the cartridge. This design feature makes it impossible to
insert the cartridge either upside-down or backwards.

When the LED . . . It means that the GoVault dock . . .

Chapter 3 Operation

Inserting and Ejecting Cartridges

GoVault™ for Windows User’s Guide 27

4 Verify that the front panel activity LED flashes on and off as the

operating system accesses the cartridge.

Figure 16 Inserting a Cartridge

Ejecting Cartridges 3

Eject a cartridge from the GoVault dock by either:

• Pressing the front panel cartridge eject button (see Power Cartridge

Eject Procedure)

• Using the Windows software eject function (see Software Cartridge

Eject Procedure), or your backup application software

If neither of those procedures ejects the cartridge, and you must remove
the cartridge from the dock, you could also:

• Force an emergency cartridge eject by pressing and holding the front
panel cartridge eject button (see Emergency Cartridge Eject

Procedure)

• Use the front panel manual cartridge eject hole (see M

anual Cartridge

Eject Procedure)

Power Cartridge Eject Procedure

3

1 Verify that the font panel activity LED indicator is not flashing, which

would signify that the cartridge is being accessed.

Caution: Ejecting the cartridge while it is being accessed can

result in a loss of data.

Alignment slot

Chapter 3 Operation

Inserting and Ejecting Cartridges

GoVault™ for Windows User’s Guide 28

2 Press and hold the front panel cartridge eject button for a second or

longer, and watch the activity LED to confirm that the cartridge eject
operation is underway:

3 Remove the cartridge from the dock after the eject operation

completes and store it in its protective case.

Software Cartridge Eject Procedure

3

Use Windows to perform the cartridge eject function as follows:

1 Verify that the font panel activity LED indicator is not flashing, which

would signify that the cartridge is being accessed.

2 Right-click the

GoVault icon in either Windows Explorer or the My

Computer

window to display the GoVault menu (see figure 14 on

page 30).

3 Click

Eject to eject the cartridge.

4 Remove the cartridge from the dock after the eject operation

completes and store it in its protective case.

This LED indication . . . Signifies . . .

continuous fast flashing a normal cartridge eject operation,

which can take up to ten seconds to
complete.

five flashes and then stop that either the backup application

software or the operating system
inhibited the cartridge eject operation.

In this case, see Software Cartridge

Eject Procedure in the following

subsection, or refer to the
documentation for your backup
application software.

Caution: Ejecting the cartridge while it is being accessed can

result in a loss of data.

Chapter 3 Operation

Inserting and Ejecting Cartridges

GoVault™ for Windows User’s Guide 29

Emergency Cartridge Eject Procedure 3

If neither the power nor software cartridge eject procedure is successful,
and you absolutely must have the cartridge ejected from the dock:

1 Verify that the font panel activity LED indicator is not flashing, which

would signify that the cartridge is being accessed.

2 Press and hold the front panel cartridge eject button until the

cartridge ejects. This could take from fifteen to thirty seconds or
more.

Disregard any displayed error messages.

3 Remove the cartridge from the dock after the eject operation

completes.

4 Restart your workstation or server system to reset the GoVault dock

firmware.

5 Before using the cartridge again, verify the integrity of its directory

and file system as follows:

a Insert the cartridge into the GoVault dock.

b Use the Windows chkdsk

command or a third-party utility to

check the cartridge file system.

c If the integrity check fails, reformat the cartridge before using it

again (see Reformatting Cartridges

on page 33).

Caution: Avoid using this procedure. Ejecting a cartridge in this

manner can result in a loss of data and directory
corruption.

Caution: Ejecting the cartridge while it is being accessed can

result in a loss of data.

Note: If the cartridge still does not eject, remove power from the

GoVault by either shutting down your workstation or
server system (internal GoVault dock), or unplugging the
power adapter/converter from the DC power jack on the
rear panel of the external GoVault Tabletop dock and use
the manual cartridge eject procedure (see M

anual

Cartridge Eject Procedure).

Chapter 3 Operation

Inserting and Ejecting Cartridges

GoVault™ for Windows User’s Guide 30

Manual Cartridge Eject Procedure 3

In case of a power loss or other unusual situation that prevents a normal
power or software cartridge eject operation, you can manually eject the
cartridge from the GoVault dock by straightening a large paper clip and
inserting it into the front panel manual cartridge eject hole (see figure 17

).

Do not use a pencil or other breakable items.

Figure 17 Manual Cartridge
Eject Hole

Caution: Do not use the manual cartridge eject procedure while

power is applied to the GoVault dock. Data can be lost or
corrupted if you eject the cartridge while power is applied
to the dock.

Manual cartridge eject hole

Chapter 3 Operation

Attaching Labels to Cartridges

GoVault™ for Windows User’s Guide 31

Attaching Labels to Cartridges

GoVault cartridges have two designated areas for attaching labels—one
on the front and one on the top, as shown in figure 18

. Additionally, the

protective plastic cartridge case has an area for attaching a label

.

Figure 18 Cartridge Label
Locations

Caution: Use only Quantum labels on GoVault cartridges. Other

labels can cause a cartridge to jam in the GoVault dock.

Caution: Do not block the vents when attaching labels to the front

of GoVault cartridges.

Vents

Label locations

Chapter 3 Operation

Write Protecting Cartridges

GoVault™ for Windows User’s Guide 32

Write Protecting Cartridges

GoVault cartridges have a two-position write-protect switch that enables
and disables write access to the disk (see figure 19

):

The default configuration of the write-protect switch on GoVault
cartridges is the unlocked (write-enabled) position.

Figure 19 Cartridge Write
Protect Switch

In this position . . . The write function is . . .

unlocked enabled.

Data can be both written to and read from the
cartridge.

locked disabled (write protected).

Data can be read from the cartridge, but not
written to it.

Note: The Windows operating system

displays an error message if you try
writing to a write-protected cartridge.

Note: On Windows 2000 systems, you cannot use the write-protect

function on GoVault cartridges that are formatted with the
New Technology File System (NTFS).

Accessing a write-protected NTSF cartridge on a Windows
2000 system produces an error message indicating that the
drive is not accessible, and you will not be able to read any
data from the cartridge.

Write-protect switch
(shown in the unlocked position)

Chapter 3 Operation

Changing the Volume Label of Cartridges

GoVault™ for Windows User’s Guide 33

Changing the Volume Label of Cartridges

Under Windows 2003, Windows XP, and Windows Vista, you can change
the volume label (name) of GoVault cartridges as you would any other
disk drive by:

1 Right-clicking the GoVault drive letter in the Windows

My Computer

or

Explorer display.

2 Selecting either:

•

Rename on the menu display and typing a new volume name on

the

My Computer or Explorer display.

•

Properties on the menu display, and typing a new volume in the

name field of the

General tab dialog.

Reformatting Cartridges

You can reformat GoVault cartridges as you would any other disk drive
by:

1 Right-clicking the GoVault drive letter in the Windows

My Computer

or

Explorer display.

2 Selecting

Format on the menu display and specifying the new

cartridge:

• Capacity

• File system

•Volume label

• Format options

Caution: Reformatting a cartridge destroys all of the data on the

cartridge.

Chapter 3 Operation

Accessing GoVault System Application Software Features

GoVault™ for Windows User’s Guide 34

The GoVault system application software can format the cartridge with
the NTFS or FAT32 file system.

Accessing GoVault System Application Software Features

The GoVault features described in the following subsections are only
available if you have installed the GoVault system application software
(see Installing the GoVault System Application Software

on page 12).

To access the GoVault system application software features:

1 Right-click the GoVault icon in the Windows

My Computer or

Explorer display to view the GoVault system application software

menu (see figure 20

).

Note: If you have installed the GoVault system application software,

you can format a FAT32 file system larger than 32 Gbytes,
however the maximum file size (not volume size) is 4 Gbytes. If
you format a cartridge with the FAT32 file system, you must
take care that the backup file does not exceed 4 Gbytes or your
backup software will report an error.

Note: If you have not installed the GoVault system application

software, right-clicking the GoVault icon displays the
standard Windows menu for removable-media disk
drives.

Chapter 3 Operation

Accessing GoVault System Application Software Features

GoVault™ for Windows User’s Guide 35

Figure 20 GoVault System
Application Software Menu

2 On the GoVault system application software menu:

Selecting . . . Displays . . .

Explore

the standard Windows Explorer window with an
expanded GoVault drive display.

Open

the standard Windows File Open window with an
expanded GoVault drive display.

Search...

the standard Windows File Search window with
the GoVault drive displayed in the

Look in: list

box.

Set Password

the GoVault Set Cartridge Password dialog that
you can use to configure password protection for
cartridges (see Using Cartridge Password

Protection in the following subsection).

GoVault Help

the online help for the GoVault system application
software.

Scan for viruses...

the standard scan screen for your installed
antivirus software application.

Format...

the standard Windows Format Local Disk dialog
for the GoVault drive.

Eject

nothing, but initiates a software cartridge eject
operation.

Chapter 3 Operation

Accessing GoVault System Application Software Features

GoVault™ for Windows User’s Guide 36

Figure 21 GoVault Properties
Dialog

Rename

the standard Windows Explorer window with the
GoVault drive name highlighted for the file
rename function.

Properties

the standard Windows local disk Properties dialog
for the GoVault drive (see figure 21

), with
extensions to support the following GoVault
features:

• Dock and cartridge status checking (see

Checking the GoVault Dock and Cartridge
Status on page 44).

• Firmware updating (see Updating the GoVault

Firmware on page 47).

Selecting . . . Displays . . .

Chapter 3 Operation

Using Cartridge Password Protection

GoVault™ for Windows User’s Guide 37

Using Cartridge Password Protection

The GoVault system application software provides cartridge password
protection features that you can use to:

• Create and use a unique password for each GoVault cartridge

• Change the password or remove password protection for a cartridge

• Perform a Security Erase Cartridge function to reuse the cartridge if
you forget or lose the password

About Cartridge
Password Protection 3

Before setting up password protection for your GoVault cartridges,
carefully consider the following issues:

• If you set a password for a cartridge, you will have to type the
password each time you insert the cartridge into the dock.

• You might want to use a cartridge password if the data stored on the
cartridge is sensitive to you and you don’t want the data to be seen by
others. But if you are certain the cartridge will always be in your
possession, you might not want to use a password.

• There is no possible data recovery from a forgotten or lost cartridge
password.

Though the data will be lost, you can perform a Security Erase
Cartridge function and reformat the cartridge so it can be reused.

Always record cartridge passwords and store them in a safe, secure
location.

Caution: If you forget or lose a cartridge password, you will not

be able to access or retrieve any of the data on the
cartridge. The data will be lost. There is no recovery
from a forgotten or lost cartridge password.

Chapter 3 Operation

Using Cartridge Password Protection

GoVault™ for Windows User’s Guide 38

Setting Cartridge
Password Protection 3

To set password protection for a GoVault cartridge:

1 Create the password that you want, using the following

requirements:

• From 6 to 16 case-sensitive characters

• No spaces, symbols, or special characters

2 Record the password and store it in a safe, secure location.

3 Insert a write-enabled cartridge into the GoVault dock.

4 Right-click the GoVault icon in the Windows

My Computer or

Explorer display to view the GoVault system application software

menu (see figure 20 on page 35

).

5 Select

Set Password from the menu to display the Set Cartridge

Password

dialog (see figure 22).

Figure 22 Set Cartridge
Password Dialog

Chapter 3 Operation

Using Cartridge Password Protection

GoVault™ for Windows User’s Guide 39

6 As prompted, type the cartridge password in the New Password text

box.

7 Type the password again in the

Confirm Password text box.

8 Click

OK to assign the password to the GoVault cartridge and close

the

Set Cartridge Password dialog.

Entering the Cartridge
Password 3

When you insert a password-protected cartridge into the GoVault dock,
the GoVault system application software displays the

Enter Cartridge

Password

dialog (see figure 23).

Figure 23 Enter Cartridge
Password Dialog

Note: The password fields are case-sensitive. Also, always

record cartridge passwords and store them in a safe,
secure location.

Chapter 3 Operation

Using Cartridge Password Protection

GoVault™ for Windows User’s Guide 40

1 As prompted, type the cartridge password in the Password text box.

2 Click

OK to close the Enter Cartridge Password dialog and access the

GoVault cartridge.

3 If you entered an incorrect password, an error message asks you to

try again.

4 Click

OK to redisplay the Enter Cartridge Password dialog (see

figure 23

).

5 As prompted, type the cartridge password in the

Password text box.

6 Click

OK to close the Enter Cartridge Password dialog and access the

GoVault cartridge.

7 If you entered a second incorrect password, a second error message

asks you to try again. Repeat steps 4, 5, and 6.

8 If you enter a third incorrect password, the GoVault system

application software terminates the password entry routine and
displays an error message indicating that you must now eject and
reinsert the cartridge to proceed (see figure 24

).

Figure 24 Incorrect Password
Eject Message

9 As prompted, click Eject to eject the cartridge.

10 Reinsert the cartridge into the GoVault dock to redisplay the

Enter

Cartridge Password

dialog (see figure 23).

11 Repeat the password entry procedure, beginning with step 1.

Chapter 3 Operation

Using Cartridge Password Protection

GoVault™ for Windows User’s Guide 41

Changing the Cartridge
Password 3

To change the current password of a password-protected cartridge:

1 Eject and reinsert the cartridge to redisplay the

Enter Cartridge

Password

dialog (see figure 23 in the preceding subsection).

2 As prompted, type the current cartridge password in the

Password

text box.

3 Select the

Change Password checkbox.

4 Click

OK to display the Change Cartridge Password dialog (see

figure 25

).

Figure 25 Change Cartridge
Password Dialog

5 Create the new password that you want, using the following

requirements:

• From 6 to 16 case-sensitive characters

• No spaces, symbols, or special characters

6 Record the password and store it in a safe, secure location.

Chapter 3 Operation

Using Cartridge Password Protection

GoVault™ for Windows User’s Guide 42

7 As prompted, type the new cartridge password in the New Password

text box.

8 Type the password again in the

Confirm Password text box.

9 Click

OK to assign the new password to the GoVault cartridge and

close the

Change Cartridge Password dialog.

Figure 26 Removing Cartridge
Password Protection

To remove password protection from a cartridge:

1 Insert, or eject and reinsert the password-protected cartridge to

redisplay the

Enter Cartridge Password dialog (see figure 23 on

page 39).

2 As prompted, type the cartridge password in the

Password text box.

3 Select the

Change Password checkbox.

4 Click

OK to display the Change Cartridge Password dialog (see

figure 25

).

5 Select the

Remove password protection checkbox.

6 Verify that the

New Password and Confirm Password text boxes are

both blank.

7 Click

OK to remove password protection from the cartridge and close

the

Change Cartridge Password dialog.

Performing a Security
Erase Cartridge Function3

The Security Erase Cartridge function erases all of the data on a cartridge.
Then, after completing the Security Erase Cartridge function, you will
have to reformat the cartridge. This is the only way to reuse a password­protected cartridge if the password has been forgotten or lost.

Note: The Security Erase Cartridge function only restores the

cartridge for reuse. There is no recovery function for the data
on a password-protected cartridge with a forgotten or lost
password.

Chapter 3 Operation

Using Cartridge Password Protection

GoVault™ for Windows User’s Guide 43

If you cannot access a password-protected cartridge because of a
forgotten or lost password, perform the Security Erase Cartridge function
as follows:

1 Close all applications running on the workstation or server system,

especially:

• Applications that might try to access the GoVault cartridge

• File managers, such as

My Computer or Explorer

2 Insert, or eject and reinsert the password-protected cartridge to

redisplay the

Enter Cartridge Password dialog (see figure 23 on

page 39).

3 Click the

Security Erase button to display the Security Erase Cartridge

dialog (see figure 27

).

Figure 27 Security Erase
Cartridge Dialog

Note: Depending on the size of the cartridge, the Security Erase

Cartridge function could take anywhere from 30 minutes
to 2 hours or more.

Chapter 3 Operation

Checking the GoVault Dock and Cartridge Status

GoVault™ for Windows User’s Guide 44

4 On the Security Erase Cartridge dialog:

a Click

Cancel if you want to quit without erasing any of the data

on the cartridge.

You will not be able to click

Cancel after you begin the Security

Erase Cartridge function.

b Click

Start Erase to display a deleting-all-files warning message.

5 Click

OK on the deleting-all-files warning message to begin the

Security Erase Cartridge function.

6 Monitor the progress of the Security Erase Cartridge function.

7 Click

OK when the erase function completes.

8 Reformat the cartridge (see Reformatting Cartridges

on page 33).

Checking the GoVault Dock and Cartridge Status

The GoVault application system software keeps operational statistics and
current status information about the GoVault dock and cartridges. You
can view this information on the

Status tab of the GoVault Properties

dialog (see figure 28

), as follows:

1 Right-click the GoVault icon in the Windows

My Computer or

Explorer display to view the GoVault system application software

menu (see figure 20 on page 35

).

2 Click

Properties to display the GoVault Properties dialog (see

figure 21 on page 36

).

3 Click the

Status tab on the GoVault Properties dialog to view the

GoVault

Status display (see figure 28).

Chapter 3 Operation

Checking the GoVault Dock and Cartridge Status

GoVault™ for Windows User’s Guide 45

Figure 28 GoVault Status
Display

Dock Status 3

As shown in figure 28, the GoVault system application software displays
operational statistics and status information about the GoVault dock on
the left side of the display, under the

Dock heading. The displayed dock

information includes:

• The vendor, product name, and serial number of the GoVault dock,
as well as the revision level of its firmware and its interface (SATA
for the internal dock, USB for the external dock)

• The total number emergency eject and of cartridge load operations
that have been performed since the dock was installed

• The total hours of operation for the GoVault dock

Chapter 3 Operation

Checking the GoVault Dock and Cartridge Status

GoVault™ for Windows User’s Guide 46

For the internal dock (SATA interface), the displayed information also
includes:

• The total hours of operation for the fan.

• The operational status of the voltage, temperature, and fan. If there is
a problem, the displayed status changes from

Normal to Problem (see

Handling Operational Fault Conditions

on page 49).

Cartridge Status 3

As shown in figure 28, the GoVault system application software displays
operational statistics and status information about the GoVault cartridges
on the right side of the display, under the

Cartridge heading. The

displayed cartridge information includes:

• Whether a cartridge is currently loaded or not:

•

Present signifies that there is a cartridge in the dock, and the

displayed status information is for the loaded cartridge.

•

Previous signifies that there is no cartridge in the dock, and the

displayed status information is for the last cartridge that was
loaded.

• Whether the cartridge password protection feature is enabled.

• If the cartridge is write protected.

• An indication if the cartridge has detected a Self-Monitoring Analysis
Reporting Technology (SMART) threshold fault (see SMART

Threshold Detection on page 51).

• The capacity and serial number of the cartridge.

• The total number of Gbytes that have been written to the cartridge
and read from the cartridge.

• The total number of times that the cartridge has been loaded into a
GoVault dock, and the total operating hours (

Power on hours) of the

cartridge.

Note: The statistics that are cumulative over the life of the

cartridge (Gbytes written/read, load count, and power on
hours) are all stored on the cartridge, and will revert to
zero as a result of a Security Erase Cartridge operation.

Chapter 3 Operation

Updating the GoVault Firmware

GoVault™ for Windows User’s Guide 47

Updating the GoVault Firmware

Check and update the firmware on the GoVault dock as follows:

1 Use the procedure in Checking the GoVault Dock and Cartridge

Status to view the GoVault Status display (see figure 28).

2 Note the

Revision level shown for the GoVault dock in the Dock

column on the

Status display.

3 To determine the most-recent revision level of the GoVault firmware,

use your Internet connection to open the Quantum web page at:

http://www.quantum.com/ServiceandSupport/
SoftwareandDocumentationDownloads/GoVault/Index.aspx#Firmware

4 Compare the most-recent revision of the GoVault firmware on the

Quantum website with the version that is installed on your dock:

a If they are the same, then there is no need to proceed with the

firmware update procedure.

b If the firmware on the Quantum website is a later version than

the firmware installed on your dock, then download the newer
firmware file, saving it to a location on your local system startup
hard drive. This is usually drive C.

5 Insert a write-enabled cartridge into the GoVault dock.

6 Click

Update Firmware on the Status display to view the Firmware

Update

dialog (see figure 29).

7 Click

Browse for Firmware File and navigate to the new firmware file

you downloaded and saved in step 4-b of this procedure.

8 With the new firmware file displayed in the

Enter Firmware Filename

field, click

Start Update.

9 As prompted by the

Ready to commence firmware update message

(see figure 30

), close all open applications that might try to

communicate with the GoVault drive, including:

• Any third-party backup software

•Windows

Explorer

• My Computer

Chapter 3 Operation

Updating the GoVault Firmware

GoVault™ for Windows User’s Guide 48

Figure 29 GoVault Firmware
Update Dialog

Figure 30 Ready to
Commence Firmware Update
Message

10 Click OK to begin the firmware update.

11 When the firmware update operation completes, the GoVault system

application software prompts you to restart the system (see

figure 31

).

12 As prompted, click

OK to restart the workstation or server system.

Chapter 3 Operation

Handling Operational Fault Conditions

GoVault™ for Windows User’s Guide 49

Figure 31 Firmware Update
Complete Message

13 To verify that the GoVault dock firmware was successfully updated:

a Right-click the GoVault icon in the Windows

My Computer or

Explorer display to view the GoVault system application software

menu (see figure 20 on page 35

).

b Click

Properties to display the GoVault Properties dialog (see

figure 21 on page 36

).

c Click the

Status tab on the GoVault Properties dialog to display

the GoVault

Status dialog (see figure 28 on page 45).

d Verify that the

Revision field displays the updated firmware

revision.

Handling Operational Fault Conditions

The following subsections provide guidelines for dealing with GoVault
fault conditions, including:

• Abnormal Hardware Conditions

, which are:

• Internal dock voltage problems

• Internal dock temperature problems

• Internal dock fan problems

• SMART Threshold Detection

Note: The abnormal hardware conditions apply to the internal

GoVault dock. They are neither detected nor reported by the
external GoVault Tabletop dock.

Chapter 3 Operation

Handling Operational Fault Conditions

GoVault™ for Windows User’s Guide 50

Abnormal Hardware
Conditions 3

The GoVault system application software samples three operational
aspects of the internal GoVault dock and cartridge disk drive once a
minute:

•Voltage

•Temperature

•Fan

When it detects that the internal dock temperature, voltage, or fan
operation is abnormal, the GoVault system application software:

• Displays a temperature, voltage, or fan warning message.

• Posts a message in the Windows Application Event log. (Open the
Windows Event Viewer to see this message.)

If the hardware condition remains abnormal for two minutes, the
GoVault system application software:

• Flashes the activity LED indicator on the internal GoVault dock
quickly at approximately four time per second.

• Ejects the cartridge

• Displays a cartridge eject message

If you reinsert a cartridge while the abnormal temperature condition
persists, the GoVault system application software will eject the cartridge
after one minute.

If the hardware condition persists, the GoVault system application
software continues posting messages to the Windows Application Event
log at five-minute intervals.

When the hardware condition returns to normal and remains there for
five minutes, the GoVault system application software:

• Posts a message to the Windows Application Event log indicating
that the hardware operation has returned to normal

• Displays a message that the abnormal hardware condition has
cleared

Table 2

lists the steps you should take to resolve abnormal hardware

conditions.

Chapter 3 Operation

Handling Operational Fault Conditions

GoVault™ for Windows User’s Guide 51

Table 2 Resolving Abnormal
Hardware Conditions

SMART Threshold
Detection 3

The GoVault system application software monitors the currently installed
cartridge for detection of a Self-Monitoring Analysis and Reporting
Technology (SMART) threshold once a minute. When it detects a SMART
threshold fault, the GoVault system application software displays a
SMART fault warning and:

• Posts a message in the Windows Application Event log

• Updates the GoVault Properties, setting the

SMART set status to Yes

(see figure 28

on page 45)

Contact Quantum Technical Support for diagnosis instructions.

IF a . . . problem occurs, THEN . . .

voltage shut down the computer and contact the

computer manufacturer for instructions
and diagnosis.

temperature check and make sure that the internal

GoVault dock fan is operational and the
exhaust air flow is not restricted or
blocked.

fan contact Quantum Technical Support for

diagnosis instructions.

Note: After the activity LED indicator begins flashing to signify an

abnormal hardware condition, it will not return to normal until
you shut down and restart the workstation or server system.

GoVault™ for Windows User’s Guide 52

Chapter 4

4Specifications

This chapter provides GoVault™ for Windows dock and cartridge disk
drive technical specifications, including:

• Physical Specifications

on page 53

• Power Specifications

on page 55

• Performance Specifications

on page 57

• Reliability Specifications

on page 58

• Environmental Specifications

on page 59

• Interface Compliance Specifications

on page 60

Chapter 4 Specifications

Physical Specifications

GoVault™ for Windows User’s Guide 53

Physical Specifications 4

Table 3 lists the GoVault physical specifications (see figure 32 and
figure 33

).

Table 3 Physical
Specifications

Specification Value

Internal
Dock

Bay Installation Configuration

3.5-inch 5.25-inch

Height 41.3 mm (1.63 in.) 41.3 mm (1.63 in.)

Width 101.6 mm (4.00 in.) 146.0 mm (5.75 in.)

Length 166.5 mm (6.56 in.) 166.5 mm (6.56 in.)

Weight N/A 500 g (17.6 oz.)

Tabletop
Dock

Standing Profile

Side Horizontal

Height 117.5 mm (4.63 in.) 63.3 mm (2.49 in.)

Width 63.3 mm (2.49 in.) 117.5 mm (4.63 in.)

Length 182.5 mm (7.19 in.) 182.5 mm (7.19 in.)

Weight 907 g (2.00 lb.)

Cartridge Height 24.5 mm (1.05 in.)

Width 85.0 mm (3.37 in.)

Length 112.0 mm (4.40 in.)

Weight 158.8 g (5.6 oz.)

Chapter 4 Specifications

Physical Specifications

GoVault™ for Windows User’s Guide 54

Figure 32 GoVault Internal
Dock Dimensions

Figure 33 GoVault Tabletop
Dock Dimensions

Chapter 4 Specifications

Power Specifications

GoVault™ for Windows User’s Guide 55

Power Specifications

The internal GoVault dock is powered by +5 VDC and +12 VDC from the
internal power supply of the host workstation or server system.

The external GoVault Tabletop dock is powered by an AC-to-DC power
adapter/converter that provides +12 VDC. The power adapter/converter
plugs into a standard 115/230 VAC facility power receptacle. A two­meter, 24-AWG cord applies the +12 VDC output to the GoVault dock
through a rear panel 2.0-mm surface-mount power jack.

Table 4

lists the power specifications associated with the GoVault docks.

Table 4 Voltage and Current
Specifications

Specification Value

Internal
Dock

+5 VDC +12 VDC

DC voltage tolerance +5.0 VDC ±5% +12.0 VDC ±10%

Non-operating
maximum

+5.5 VDC +28.0 VDC

Maximum operating
current:

•Idle

0.8 Amps N/A

• Continuous 1.2 Amps 0.3 Amps

Ripple, peak-to-peak 100 mAmps 100 mAmps

Chapter 4 Specifications

Power Specifications

GoVault™ for Windows User’s Guide 56

Tabletop
Dock

Input voltage (60 Hz) 115/230 VAC ± 10%

DC voltage tolerance +12.0 VDC ± 10%

Non-operating
maximum

+28 VDC

Maximum operating
current:

•Idle

0.30 Amps (with cartridge
inserted)

0.11 Amps (without cartridge)

• Continuous 0.50 Amps (with cartridge
inserted)

Ripple, peak-to-peak 100 mAmps

Specification Value

Chapter 4 Specifications

Performance Specifications

GoVault™ for Windows User’s Guide 57

Performance Specifications

Table 5 lists the GoVault performance specifications.

Table 5 Performance
Specifications

Specification Value

Capacity A function of the installed

cartridge: 40, 80, 120, or 160
Gbytes

Data transfer rates • 26 Mbytes/second, typical

• 34 Mbytes/second,
maximum/peak

Seek rates:

• Minimum (1 track) 1.0 msec. read, 1.5 msec. write

• Average 12.5 msec. read, 14.5 msec. write

• Maximum 22 msec. read, 24 msec. write

Latency 5.56 msec., average

Spindle speed 5400 RPM

Start time 3.5 sec.

Stop time, including eject 3.0 sec.

Chapter 4 Specifications

Reliability Specifications

GoVault™ for Windows User’s Guide 58

Reliability Specifications

Table 6 lists the GoVault reliability specifications.

Table 6 Reliability
Specifications

Specification Value

Load/unload cycles 5,000 (dock and cartridge)

Dock service life 5 years at 2.75 load/unload cycles per day

MTBF Internal dock, 375,000 hours

Tabletop dock, 300,000 hours

Cartridge, 330,000 hours

Cartridge archive life > 10 years

Unrecoverable data rate 1 error in 10

14

Chapter 4 Specifications

Environmental Specifications

GoVault™ for Windows User’s Guide 59

Environmental Specifications

Table 7 lists the GoVault environmental specifications.

Table 7 Environmental
Specifications

Specification Value

Temperature:

• Operating 50° F to 104° F (10° C to 40° C)

• Nonoperating Dock, –40° F to 140° F (–40°C to 60° C)

Cartridge, 68° F to 86° F (20° C to 30° C)

Relative humidity:

• Operating 20% to 80% (noncondensing)

• Nonoperating Dock, 10% to 95% (noncondensing)

Cartridge, 20% to 40% (noncondensing)

Chapter 4 Specifications

Interface Compliance Specifications

GoVault™ for Windows User’s Guide 60

Interface Compliance Specifications

Table 8 lists the GoVault interface compliance specifications.

Table 8 Interface Compliance
Specifications

Interface Specification Compliances

SCSI-2

• SCSI-2 Small Computer System Interface – 2 (SCSI-

2) ANSI/INCITS 131-1994

• SCSI Architecture Model – 2 (SAM-2) ANSI/
INCITS 366-2003

• SCSI Primary Commands – 2 (SPC-2) ANSI/
INCITS 351-2001

• SCSI Block Commands – 2 (SBC-2) draft standard
rev. 16, ANSI/INCITS Project T10/1417-D

SCSI-3

• SCSI Architecture Model – 3 (SAM-3) approved
standard ANSI/INCITS Project T10/1561-D

• SCSI Primary Commands – 3 (SPC-3) draft
standard rev. 23, ANSI/INCITS Project T10/1416-D

• SCSI-3 Block Commands (SBC) ANSI/INCITS 306­1998

Chapter 4 Specifications

Interface Compliance Specifications

GoVault™ for Windows User’s Guide 61

SATA

• AT Attachment with Packet Interface – 6 (ATAPI-6)
ANSI/INCITS 361-2002.

• AT Attachment with Packet Interface – 7, Volume 1,
Register Delivered Command Set, Logical Register
Set (ATAPI-7 V1) draft standard ANSI/INCITS
Project T13/1532D

• AT Attachment with Packet Interface – 7, Volume 3,
Serial Transport Protocols and Physical
Interconnect (ATAPI-7 V3) draft standard ANSI/
INCITS Project T13/1532D

• Serial ATA: High Speed Serialized AT Attachment,
Revision 1.0a, Serial ATA Workgroup, 7 January

2003.

• Serial ATA 1.0a Errata, Serial ATA Workgroup,
December 20, 2004.

• Serial ATA II: Extensions to Serial ATA 1.0a,
Revision 1.2, Serial ATA Workgroup, 27 August

2004.

• Serial ATA II: Extension to Serial ATA 1.0a Errata,
Serial ATA Workgroup, January 17, 2005

USB 2.0

• Universal Serial Bus Specification, version 2.0, April
27, 2000

Interface Specification Compliances

GoVault™ for Windows User’s Guide 62

Appendix A

AChanging the Bezel

The standard configuration of the internal GoVault™ dock includes side
brackets and a 5.25-inch bezel for installation in a 5.25-inch drive bay. If
you need to install the dock in a 3.5-inch drive bay, use the procedure in
this appendix for removing the side brackets and changing the bezel.

Parts and Tools Required

Make sure you have the following parts and tools before you attempt to
change the GoVault 5.25-inch bezel (see figure 34

):

• A 3.5-inch GoVault bezel assembly

• A blunt dowel no larger than 0.12 inches in diameter. A wooden or
plastic stick is ideal.

• A small Phillips screwdriver

Appendix A Changing the Bezel

Procedure

GoVault™ for Windows User’s Guide 63

Figure 34 Parts and Tools
Required

Procedure

To change the GoVault bezel:

1 Remove the two screws that attach each side bracket to the GoVault

dock (see figure 35

).

2 Remove the side brackets store them in a safe place.

Figure 35 Removing the Side
Brackets

3 Carefully insert the dowel into each of the four access holes (two on

the upper-front sides, two on the bottom) to release the bezel clips
while applying a slight outward force on the bezel (see figure 36

).

Appendix A Changing the Bezel

Procedure

GoVault™ for Windows User’s Guide 64

Figure 36 Releasing the Bezel
Clips

4 Make sure that the bezel release is even across all surfaces, and

carefully remove the bezel in a straight, outward motion (see

figure 37

), and store it in a safe place.

Figure 37 Removing the 5.25­inch Bezel

5 Set the chassis up-right, and carefully align all four clips of the 3.5-

inch bezel with the access holes.

6 Verify that cartridge manual eject button is aligned with the through-

hole on the bezel, and carefully push down on the bezel assembly
with slow, even pressure across all surfaces until the clips snap the
bezel into place (see figure 38

).

7 With the 3.5-inch bezel in place, you can now install the GoVault

dock in a 3.5-inch drive bay.

Caution: Do not force the bezel. It should slide off easily.

Appendix A Changing the Bezel

Procedure

GoVault™ for Windows User’s Guide 65

Figure 38 Installing the 3.5-

inch Bezel

GoVault™ for Windows User’s Guide 66

Appendix B

BConfiguring Windows for

DMA Data Transfer Mode

If you are not going to install the GoVault system application software,
use the procedures in this appendix to determine the hardware
configuration of the motherboard in your workstation or server system
and, if necessary, configure the operating system to use the high-speed
Direct Memory Access (DMA) mode for GoVault data transfer
operations.

About Data Transfer Modes

By default, depending on the hardware configuration of the motherboard
in your workstation or server system, if you do not install the GoVault
system application software, the Windows operating system might assign
the low-speed Programmed I/O (PIO) mode for GoVault data transfer
operations. This can happen if all of the following conditions are true for
your system:

1 The operating system is a Microsoft Windows environment, which is

true.

2 The workstation or server system has never had a GoVault installed

previously.

Appendix B Configuring Windows for DMA Data Transfer Mode

Determining Your Motherboard Configuration

GoVault™ for Windows User’s Guide 67

3 The GoVault device server is connected to the system by an Intel or

an Intel-compliant motherboard with either an Intel or an Intel­compliant ICH5, ICH6, or ICH7 I/O Controller Hub.

To make sure that your system uses the high-speed DMA mode for data
transfer operations:

1 First, use the procedure in Determining Your Motherboard

Configuration to see if it uses an ICH5, ICH6, or ICH7 I/O Controller

Hub.

2 Then, if it does, use the procedure in Changing the Transfer Mode

on
page 69 to configure high-speed DMA mode for your GoVault data
transfer operations.

Determining Your Motherboard Configuration

To find out if the motherboard in your workstation or server system uses
an Intel or Intel-compliant ICH5, ICH6, or ICH7 I/O Controller Hub:

1 Open a

Device Manager window.

2 On the

View menu, click Devices by connection (see figure 39) to

display your system devices by connection type.

Figure 39 Device Manager
View Menu

Appendix B Configuring Windows for DMA Data Transfer Mode

Determining Your Motherboard Configuration

GoVault™ for Windows User’s Guide 68

3 Sequentially expand the following device categories, in the order

presented, looking for a

QUANTUM GoVault listing (see figure 40):

a

ACPI Uniprocessor PC or ACPI Multiprocessor PC

b Microsoft ACPI-Compliant System

c PCI Bus

d Intel(R) XXXXX Ultra ATA Storage Controllers or Intel(R) XXXXX

Serial ATA Storage Controllers

e Primary IDE Channel

f Secondary IDE Channel

Figure 40 Devices by
Connection Listing

1 If you do not see QUANTUM GoVault listed as either an Intel(R) XXXXX

Serial ATA Storage Controller

or an Intel(R) XXXXX Ultra ATA Storage

Controller

, then the GoVault device server is connected to the system
by an I/O Controller Hub with DMA already configured as the data
transfer mode. In this case you do not have to change the mode. Close
the

Device Manager window and enjoy your GoVault installation.

If you do see

QUANTUM GoVault listed as either an Intel(R) XXXXX

Serial ATA Storage Controller

or an Intel(R) XXXXX Ultra ATA Storage

Controller

, then it is true that the GoVault device server is connected

Appendix B Configuring Windows for DMA Data Transfer Mode

Changing the Transfer Mode

GoVault™ for Windows User’s Guide 69

to the system by an Intel or an Intel-compliant motherboard with
either an Intel or an Intel-compliant ICH5, ICH6, or ICH7 I/O
Controller Hub. In this case, PIO is configured as the data transfer
mode, and you should use the procedure in Changing the Transfer

Mode to configure high-speed DMA mode for your GoVault data

transfer operations. Do not close the

Device Manager window.

Changing the Transfer Mode

If the procedure in Determining Your Motherboard Configuration
indicated that PIO is the GoVault data transfer mode, change it to DMA
mode as follows:

1 Right-click

QUANTUM GoVault in the Device Manager window and

select

Properties to display the QUANTUM GoVault Properties dialog

(see figure 41

).

Figure 41 GoVault Properties
Dialog

Appendix B Configuring Windows for DMA Data Transfer Mode

Changing the Transfer Mode

GoVault™ for Windows User’s Guide 70

2 Note the indicated Location: value, which might show Location 1 (1)

or

Location 0 (0) on your workstation or server system. You will need

this information later in step 6 of this procedure.

3 Click

OK to close the QUANTUM GoVault Properties dialog.

4 In the

Device Manager window right click the IDE Channel listing

under which QUANTUM GoVault is shown—either the

Primary IDE

Channel

or Secondary IDE Channel—and select Properties to display

the appropriate

IDE Channel Properties dialog.

5 Open the

Advanced Settings tab to view the device type and mode

information for the two channel devices (see figure 42

).

Figure 42 IDE Channel
Properties Advanced Settings
Ta b

6 Recall the Location: value from the QUANTUM GoVault Properties

dialog that you noted in step 2 of this procedure:

A Location: value of . . . Means GoVault is attached as . . .

Location 0 (0) Device 0

Location 1 (1) Device 1

Appendix B Configuring Windows for DMA Data Transfer Mode

Changing the Transfer Mode

GoVault™ for Windows User’s Guide 71

In the examples shown, GoVault is attached as Device 1 and the
Transfer Mode is PIA Only.

7 To change the transfer mode, select

DMA if available from the Transfer

Mode

list box (see figure 43).

Figure 43 Changing the
Transfer Mode

8 Click OK to close the IDE Channel Properties dialog.

9 To implement the change:

a Save and close your open files and terminate all running

applications.

b Restart the workstation or server system.

10 When the system restarts, verify that DMA is configured as the

GoVault transfer mode (see figure 44

) as follows:

a Repeat steps 1 through 3 of Determining Your Motherboard

Configuration on page 67 to find the QUANTUM GoVault listing

in

Device Manager.

Appendix B Configuring Windows for DMA Data Transfer Mode

Changing the Transfer Mode

GoVault™ for Windows User’s Guide 72

b In the Device Manager window right-click the IDE Channel listing

under which QUANTUM GoVault is shown and select

Properties

to display the appropriate

IDE Channel Properties dialog.

c Open the

Advanced Settings tab to verify that DMA is configured

as the GoVault transfer mode as shown in figure 42

.

Figure 44 DMA Mode
Configured

Note: Windows 2000 might only show Ultra DMA Mode. This is not a

problem, as GoVault will operate in all UDMA data transfer
modes

GoVault™ for Windows User’s Guide 73

Appendix C

CEnvironmental and Disposal Compliances

Environmental Compliance

Quantum is committed to providing quality products in an
environmentally sound manner and to comply with all applicable
environmental laws, rules and regulations.

This product was designed, manufactured and made available with
consideration to worldwide laws, rules and regulations applicable to the
product and the electronics industry including the European Union
Directives 2002/95/EC & 2002/96/EC (RoHS and WEEE).

For further information on Quantum’s Environmental Compliance and
Global Citizenship, please visit our website at:

qcare.quantum.com

Appendix C Environmental and Disposal Compliances

Disposal of Electrical and Electronic Equipment

GoVault™ for Windows User’s Guide 74

Disposal of Electrical and Electronic Equipment

This symbol on the GoVault™ dock or on its packaging
indicates that the components should not be disposed
of with your other waste materials. Instead, they should
be submitted to a designated collection point for the
recycling of electrical and electronic equipment. The
separate collection and recycling of your waste
equipment at the time of disposal helps conserve
natural resources and ensures that the equipment is

recycled in a manner that protects human health and the environment.

For more information about properly disposing of your waste equipment
for recycling, please visit our website at qcare.quantum.com

or contact
your local government authority, your household waste disposal service,
or the business from which you purchased the product.

GoVault™ for Windows User’s Guide 75

Appendix D

DRegulatory Compliances

This appendix identifies the GoVault™ regulatory compliances. The
topics include:

• Safety Standard Compliances

on page 76

• Electromagnetic Compatibility (EMC) Compliances

on page 77

• Regulatory Agency Certifications

on page 78

Appendix D Regulatory Compliances

Safety Standard Compliances

GoVault™ for Windows User’s Guide 76

Safety Standard Compliances

GoVault drives comply with the safety standards listed in table 9.

Table 9 Safety Standards

Country Regulatory Organization Compliant to:

Canada Canadian Standards Association (CSA) UL/CSA 60950-1

EU member nations Comité Europèen de Normalisation

Electrotechnique – the European
Committee for Electrotechnical
Standardization (CENELEC)

EN 60950-1, 1st edition

Germany Bauart EN 60950-1, 2001

IECEE* member nations IECEE* International Electrotechnical

Commission on Electrical Equipment
(IECEE) for Mutual Recognition of Test
Certificates for Electrical Equipment
“CB Scheme”

CB Scheme per IEC 60950-1 with
details and exceptions for each
member country

Taiwan BSMI BSMI certification, CNS 14336

United States Nationally Recognized Testing

Laboratory (NRTL)

UL/CSA 60950-1

* IECEE member nations include: Argentina, Austria, Australia, Belgium, Brazil, Canada, China (PR),
Czech Republic, Denmark, Finland, France, Germany, Hungary, India, Ireland, Israel, Italy, Japan,
(South) Korea, Montenegro, Netherlands, Norway, Poland, Russian Federation, Serbia, Singapore,
Slovakia, Slovenia, South Africa, Spain, Switzerland, Turkey, United Kingdom, and USA.

Appendix D Regulatory Compliances

Electromagnetic Compatibility (EMC) Compliances

GoVault™ for Windows User’s Guide 77

Electromagnetic Compatibility (EMC) Compliances

GoVault drives comply with the EMC regulations listed in table 10.

Table 10 Electromagnetic
Compatibility (EMC)
Regulations

Country Regulatory Organization Compliant to:

Canada Industry Canada Digital Apparatus -

Interference-Causing Equipment
Standard
(ICES-003)

ICES-003 Digital Apparatus

EU member nations CE Emissions per CISPR 22,

EN55022 and Immunity per
CISPR 24, EN55024

Japan Voluntary Control Council for Interface

(VCCI)

VCCI

South Korea MIC CISPR 22 and CISPR 24

Taiwan Bureau of Commodity Inspection and

Quarantine (BSMI)

BSMI EMC certification, CNS
14338

United States Federal Communications Commission

(FCC)

Title 47: Code of Federal
Regulations, Part 15, Subpart B
(47CFR15B),

Note: Use the internal GoVault dock only in equipment where the

combination has been determined to be suitable by an
appropriate certification organization (for example,
Underwriters Laboratories Inc. or the Canadian Standards
Association in North America).

Appendix D Regulatory Compliances

Regulatory Agency Certifications

GoVault™ for Windows User’s Guide 78

You should also consider the following safety points:

• Install the drive in an enclosure that limits the user’s access to live

parts, gives adequate system stability and provides the necessary
grounding for the drive.

• Provide the correct voltages (+5 VDC and +12 VDC) based on the

regulation applied—Extra Low Voltage (SEC) for UL and CSA, and
Safety Extra Low Voltage for BSI and VDE (if applicable).

Regulatory Agency Certifications

GoVault is certified by the regulatory agencies and organizations listed in

table 11

.

Table 11 Regulatory Agencies

Certification Country Mart/Cert#

BSMI Taiwan Mark & D33102 Emissions &

Safety

cCSAus Canada & US Mark &

LR56637

Safety

CE Europe Mark Immunity &

Emissions &
Safety

C-Tick
(requires CE
report)

Australia Mark & N1132 Emissions

FCC US Mark Immunity &

Emissions

Nemko Norway Mark Safety

VCCI Japan Mark Emissions

* = combined CSA and UL is acceptable under C-UL-US.

Appendix D Regulatory Compliances

Regulatory Agency Certifications

GoVault™ for Windows User’s Guide 79

Canadian Standards
Association (CSA) 4

GoVault is certified under the CSA’s Component Recognition Program
(CSA Standard C22.2 NO 950).

International
Electrotechnical
Commission (IEC) 4

GoVault is classified for safety standards of the International Standard
IEC 950, European Standard EN 60950 by GS and Bauart license.