Quantum GoVault User's Guide

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GoVault™ for Windows User’s Guide, P/N 20013264-001, June 2007 Product of USA.

Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice.

Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.

TRADEMARK STATEMENT

Quantum and the Quantum logo are registered trademarks and GoVault is a trademeak of Quantum Corporation.

Other trademarks may be mentioned herein which belong to other companies.

Chapter 1 Introduction 1

Overview............................................................................................................. 1

Product Description........................................................................................... 2

GoVault Docks ............................................................................................ 3

GoVault Cartridges .................................................................................... 3

GoVault System Application Software.................................................... 4

Backup Application Software ................................................................... 4

GoVault Firmware...................................................................................... 4

Operational Features ......................................................................................... 5

Drive Properties Context........................................................................... 5

Backup Application Interface ................................................................... 5

Chapter 2 Installation Procedures 6

System Requirements........................................................................................ 7

Cartridge Handling Precautions ..................................................................... 8

Unpacking and Inspection Procedures........................................................... 8

Installing the Internal GoVault Dock.............................................................. 9

GoVault™ for Windows User’s Guide iii

Contents

Installing the SATA Card ..........................................................................9

Installing the Internal GoVault Dock..................................................... 10

Installing the External GoVault Tabletop Dock .......................................... 15

Installing the GoVault System Application Software................................. 16

Determining Which System Application Applet to Use..................... 17

Installing the GoVault System Application Software ......................... 17

Installing the Backup Application Software ................................................ 23

Registering GoVault ........................................................................................ 23

Chapter 3 Operation 24

Understanding the Activity LED Indicator Display................................... 25

Inserting and Ejecting Cartridges.................................................................. 26

Inserting Cartridges.................................................................................. 26

Ejecting Cartridges ................................................................................... 27

Attaching Labels to Cartridges ...................................................................... 31

Write Protecting Cartridges............................................................................ 32

Changing the Volume Label of Cartridges .................................................. 33

Reformatting Cartridges ................................................................................. 33

Accessing GoVault System Application Software Features ...................... 34

Using Cartridge Password Protection .......................................................... 37

About Cartridge Password Protection .................................................. 37

Setting Cartridge Password Protection ................................................. 38

Entering the Cartridge Password........................................................... 39

Changing the Cartridge Password......................................................... 41

Performing a Security Erase Cartridge Function ................................. 42

Checking the GoVault Dock and Cartridge Status ..................................... 44

Dock Status ................................................................................................ 45

Cartridge Status ........................................................................................ 46

Updating the GoVault Firmware................................................................... 47

Handling Operational Fault Conditions....................................................... 49

Abnormal Hardware Conditions ........................................................... 50

SMART Threshold Detection.................................................................. 51

Chapter 4 Specifications 52

Physical Specifications .................................................................................... 53

Power Specifications........................................................................................ 55

Performance Specifications............................................................................. 57

Reliability Specifications ................................................................................. 58

GoVault™ for Windows User’s Guide iv

Contents

Environmental Specifications......................................................................... 59

Interface Compliance Specifications ............................................................. 60

Appendix A Changing the Bezel 62

Parts and Tools Required................................................................................ 62

Procedure ..........................................................................................................63

Appendix B Configuring Windows for DMA Data Transfer Mode 66

About Data Transfer Modes........................................................................... 66

Determining Your Motherboard Configuration.......................................... 67

Changing the Transfer Mode ......................................................................... 69

Appendix C Environmental and Disposal Compliances 73

Environmental Compliance............................................................................ 73

Disposal of Electrical and Electronic Equipment........................................ 74

Appendix D Regulatory Compliances 75

Safety Standard Compliances ........................................................................76

Electromagnetic Compatibility (EMC) Compliances ................................. 77

Regulatory Agency Certifications ................................................................. 78

Canadian Standards Association (CSA)................................................ 79

International Electrotechnical Commission (IEC)................................ 79

GoVault™ for Windows User’s Guide v

Figures

Figure 1 GoVault Docks.............................................................................. 2

Figure 2 Ruggedized Disk Cartridge........................................................ 4

Figure 3 Installing the SATA Card.......................................................... 10

Figure 4 Installing and Securing the Internal GoVault Dock.............. 11

Figure 5 Connecting the SATA Data Cable to the Dock ...................... 12

Figure 6 Connecting the SATA Data Cable to the SATA Card........... 12

Figure 7 Connecting the SATA Power Cable to the Dock................... 13

Figure 8 Connecting the SATA Power Cable to the PC ....................... 13

Figure 9 Successful Configuration Display............................................ 14

Figure 10 GoVault Tabletop Rear Panel................................................... 15

Figure 11 GoVault Setup Wizard .............................................................. 18

Figure 12 License Agreement Dialog........................................................ 19

Figure 13 Select Installation Folder Dialog.............................................. 20

Figure 14 Confirm Installation Dialog ..................................................... 21

Figure 15 Installation Complete Display.................................................. 22

Figure 16 Inserting a Cartridge.................................................................. 27

Figure 17 Manual Cartridge Eject Hole.................................................... 30

GoVault™ for Windows User’s Guide vi

Figures

Figure 18 Cartridge Label Locations......................................................... 31

Figure 19 Cartridge Write Protect Switch ................................................ 32

Figure 20 GoVault System Application Software Menu........................ 35

Figure 21 GoVault Properties Dialog........................................................ 36

Figure 22 Set Cartridge Password Dialog ................................................ 38

Figure 23 Enter Cartridge Password Dialog ............................................ 39

Figure 24 Incorrect Password Eject Message ........................................... 40

Figure 25 Change Cartridge Password Dialog........................................ 41

Figure 26 Removing Cartridge Password Protection............................. 42

Figure 27 Security Erase Cartridge Dialog............................................... 43

Figure 28 GoVault Status Display .............................................................45

Figure 29 GoVault Firmware Update Dialog........................................... 48

Figure 30 Ready to Commence Firmware Update Message .................48

Figure 31 Firmware Update Complete Message..................................... 49

Figure 32 GoVault Internal Dock Dimensions ........................................ 54

Figure 33 GoVault Tabletop Dock Dimensions....................................... 54

Figure 34 Parts and Tools Required .......................................................... 63

Figure 35 Removing the Side Brackets ..................................................... 63

Figure 36 Releasing the Bezel Clips........................................................... 64

Figure 37 Removing the 5.25-inch Bezel................................................... 64

Figure 38 Installing the 3.5-inch Bezel ...................................................... 65

Figure 39 Device Manager View Menu .................................................... 67

Figure 40 Devices by Connection Listing.................................................68

Figure 41 GoVault Properties Dialog........................................................ 69

Figure 42 IDE Channel Properties Advanced Settings Tab................... 70

Figure 43 Changing the Transfer Mode.................................................... 71

Figure 44 DMA Mode Configured ............................................................ 72

GoVault™ for Windows User’s Guide vii

Tables

Table 1 Activity LED Indicator Display Definitions........................... 25

Table 2 Resolving Abnormal Hardware Conditions .......................... 51

Table 3 Physical Specifications............................................................... 53

Table 4 Voltage and Current Specifications......................................... 55

Table 5 Performance Specifications....................................................... 57

Table 6 Reliability Specifications ........................................................... 58

Table 7 Environmental Specifications................................................... 59

Table 8 Interface Compliance Specifications........................................ 60

Table 9 Safety Standards......................................................................... 76

Table 10 Electromagnetic Compatibility (EMC) Regulations.............. 77

Table 11 Regulatory Agencies.................................................................. 78

GoVault™ for Windows User’s Guide viii

Preface

Audience

Purpose

Document Organization

This guide was written for users of the Quantum GoVault™ for Windows dock and cartridge disk drive.

This guide provides the following information about the GoVault disk drive:

• Unpacking and installation instructions

• Basic operating procedures

• Specifications

This guide is organized as follows:

• Chapter 1, drive, and summarizes the drive’s key operational features.

• Chapter 2, unpacking tips, and installation instructions for the GoVault disk drive.

• Chapter 3, and deal with operating fault conditions.

Introduction, provides an overview of the GoVault disk

Installation Procedures, provides handling precautions,

Operation, describes how to use the GoVault disk drive

GoVault™ for Windows User’s Guide ix

• Chapter 4, Specifications, provides detailed GoVault dock and cartridge specifications.

Preface

Notational Conventions

• Appendix A,

Changing the Bezel, provides instructions for changing

the internal GoVault dock to fit in a 3.5-inch drive bay.

• Appendix B,

Configuring Windows for DMA Data Transfer Mode,

provides instructions for configuringWindows to use direct memory access (DMA) transfer speeds to improve GoVault performance if you do not install the GoVault system application software.

• Appendix C, Environmental and Disposal Compliances

, identifies GoVault environmental compliances and provides instructions for proper disposal of unwanted electrical and electronic equipment.

• Appendix D,

Regulatory Compliances, identifies the GoVault

compliance with safety and EMC regulations.

This guide uses the following conventions:

Note: Notes emphasize important information related to the main

topic.

Tech Tip: Tech Tips provide technical information which may be

helpful in performing the procedure.

Caution: Cautions indicate potential hazards to equipment and are

included to prevent damage to equipment.

Warning: Warnings indicate potential hazards to personal safety and

are included to prevent injury.

Contacts

GoVault™ for Windows User’s Guide x

The following subsections identify the Quantum company contacts.

Preface

Quantum Corporate Headquarters 0

To order documentation on GoVault Tabletop or other products, contact:

Quantum Corporation P.O. Box 57100 Irvine, CA 92619-7100 (949) 856-7800 (800) 284-5101

Technical Publications 0

To comment on existing documentation send e-mail to:

doc-comments@quantum.com

Quantum Home Page 0

Visit the Quantum home page at:

www.quantum.com

Getting More Information or Help

More information about this product is available on the Service and Support website at www.quantum.com/support

. The Service and Support website contains a collection of information, including answers to frequently asked questions (FAQs). You can also access software, firmware, and drivers through this site.

For further assistance, or if training is desired, contact Quantum:

Quantum Technical Assistance Center in the USA: 800-284-5101

For additional contact information: www.quantum.com/support

To open a Service Request:: www.quantum.com/esupport

For the most up-to-date information on Quantum Global Services, please visit: www.quantum.com/support

GoVault™ for Windows User’s Guide xi

Preface

GoVault™ for Windows User’s Guide xii

Chapter 1

1Introduction

This chapter provides an introductory overview of the Quantum GoVault™ for Windows dock and cartridge disk drive. Topics include:

Overview

• Overview

• Product Description

• Operational Features

The GoVault drive is an easy-to-use, cost-effective, high-performance removable-disk data protection device for the following Microsoft Windows-based workstation and server systems:

• Windows 2000 (Professional and Server), SP 4 and later

• Windows 2003 (32- and 64-bit, Standard and Server)

• Windows XP (32- and 64-bit)

• Windows Vista (all editions)

on page 1

on page 2

on page 5

GoVault™ for Windows User’s Guide 1

Product Description

Internal

External

As shown in figure 1, GoVault is available in two models:

• Internal—Mounts in a 3.5- or 5.25-inch bay of your computer

• External (GoVault Tabletop)—Is already mounted inside a

The following subsections provide a brief description of each GoVault component:

• Hardware components:

• Software components:

Chapter 1 Introduction

Product Description

workstation or server system

standalone enclosure

•GoVault docks

•GoVault cartridges

• GoVault system application software

• Backup application software

• GoVault firmware

Figure 1 GoVault Docks

GoVault™ for Windows User’s Guide 2

Chapter 1 Introduction

Product Description

GoVault Docks 1

Each GoVault dock provides:

• The electromechanical load and unload (eject) mechanisms for the removable disk cartridge

• A Serial ATA (SATA) I/O port for interfacing with the removable disk cartridge

• A green activity LED indicator

• Instant availability of the cartridge to the host workstation or server system

Additionally, each:

. . . GoVault dock Provides . . .

internal • A SATA I/O port for interfacing with the

host workstation or server system

• A DC power connector that accepts +12 VDC and +5 VDC from the workstation or server system power supply

external (Tabletop) • A Mini-B type USB port for interfacing with

the host workstation or server system

• A DC power jack that accepts +12 VDC from a 115/230 VAC power adapter/converter

GoVault Cartridges 1

GoVault removable Ruggedized Disk Cartridges (see figure 2) are currently available in capacities from 40 to 160 Gbytes. The cartridges are all read/write compatible, interchangeable, and can be used with any GoVault dock.

Each GoVault cartridge:

• Is a removable disk that can withstand a 1-meter drop to a hard surface and has a robust SATA connector that is rated for 5,000 matings with the GoVault dock.

• Provides safe data storage for up to 10 years, under proper storage conditions.

GoVault™ for Windows User’s Guide 3

Figure 2 Ruggedized Disk

Rear viewFront view

Write-protect switch

Cartridge

Chapter 1 Introduction

Product Description

• Has a write-protect switch to guard against accidental data overwrite.

• Is preformatted for the Microsoft New Technology File System (NTFS).

GoVault System Application Software 1

Backup Application Software 1

GoVault Firmware 1

The highly recommended GoVault system application software provides tools that you can use to:

• Download updated firmware to the GoVault dock

• Set cartridge passwords to protect data on the cartridges

• See warning messages about the fan, or if the operating temperature or voltages are out of range (internal dock only)

• View operating statistics about the GoVault dock and individual cartridges

• Determine if a Self-Monitoring Analysis and Reporting Technology (SMART) threshold is set on the cartridge

• Reformat GoVault cartridges with the FAT32 file system

With each GoVault for Windows, Quantum provides robust backup application software that simplifies the automation and management of data backup and recovery operations.

GoVault firmware resides on the GoVault dock and provides the functional/operational interface between the GoVault cartridge and the host workstation or server operating system.

GoVault™ for Windows User’s Guide 4

Chapter 1 Introduction

Operational Features

The GoVault firmware:

• Implements Small Computer System Interface (SCSI) Block Commands (SBC-2) device server

• Translates SATA-based ATAPI block commands/status response to SATA-based ATA commands on the SATA drive interface

• Handles the:

• Write-protect feature of the GoVault cartridge

• GoVault dock activity LED indicator

• GoVault disk drive operating states

•Manages the:

• Lock mechanism for the GoVault cartridge to prevent accidental

data loss and enhance drive longevity by assuring that an orderly cache flush and shutdown are applied to the drive before each cartridge eject operation

• Timeout/standby modes for the GoVault dock electronics to

extend product life and maximize the Mean Time Between Failure (MTBF)

Operational Features

Drive Properties Context 1

Backup Application Interface 1

GoVault™ for Windows User’s Guide 5

GoVault for Windows provides its own operational properties and context support under the Windows operating system. See chapter 2 information about installing the GoVault system application software, and chapter 3

Most backup applications that can mount removable media disk-type devices can access GoVault for Windows. For the current list of Quantum- or vendor-tested compatible backup applications, visit the Quantum website at:

www.quantum.com/ServiceandSupport/CompatibilityGuides/Index.aspx

for information about using GoVault.

for

Chapter 2

2Installation Procedures

This chapter provides instructions for installing the GoVault™ for Windows dock and cartridge disk drive, including:

• System Requirements

• C

artridge Handling Precautions on page 8

• Unpacking and Inspection Procedures

• Installing the Internal

• I

nstalling the External GoVault Tabletop Dock on page 15

• I

nstalling the GoVault System Application Software on page 16

• Installing the Backup Application Software

• R

egistering GoVault on page 23

on page 7

on page 8

GoVault Dock on page 9

on page 23

GoVault™ for Windows User’s Guide 6

System Requirements

Before installing GoVault for Windows, make sure that your workstation or server system meets the following hardware and software requirements:

• Hardware:

•CPU, either:

• CD-ROM drive

• 2 Mbytes of hard disk storage for the GoVault system application

• For the internal GoVault dock:

Chapter 2 Installation Procedures

System Requirements

• Intel Pentium 4 or above

• AMD K6 or above

software

• One available 3.5- or 5.25-inch internal drive bay

• A SATA-compliant interface provided by either a SATAequipped motherboard or a SATA-compliant host bus adapter PCI card

• For the external GoVault Tabletop dock, one available USB port

• One of the following operating systems:

• Windows 2000 (Professional and Server), SP4 or later

• Windows 2003 (32- and 64-bit, Standard and Server)

• Windows XP (32- and 64-bit)

• Windows Vista (all editions)

GoVault™ for Windows User’s Guide 7

Cartridge Handling Precautions

Always observe the following guidelines and precautions when handling GoVault cartridges:

• Store cartridges:

• Between 20° C and 30° C at 20% to 40% relative humidity (noncondensing)

• Away from magnetic and electric fields

• Do not expose cartridges to:

• Extreme temperature changes, such as 20° C per hour

• Corrosive gases

•Liquids

• Excessive dust and particles

• Do not stack cartridges such that the bottom cartridges are under compressive stress.

Chapter 2 Installation Procedures

Cartridge Handling Precautions

• Do not attempt to open cartridges. They are tamper-evident assemblies. Tampering with a cartridge will void the warranty and could permanently damage the hard disk drive.

• Do not drop cartridges where nonoperational specifications might be exceeded.

Unpacking and Inspection Procedures

Carefully unpack and inspect the GoVault dock as follows:

1 Visually inspect the shipping container and notify your carrier

immediately of any damage.

2 Place the shipping container on a flat, clean, stable surface, and

carefully remove the contents.

GoVault™ for Windows User’s Guide 8

3 Visually inspect the GoVault dock and notify your Quantum

representative immediately of any damage.

4 Always save the shipping container and packing materials for any

future use.

Installing the Internal GoVault Dock

To install the internal GoVault dock and cartridge disk drive, complete the following procedures in the order presented:

Chapter 2 Installation Procedures

Installing the Internal GoVault Dock

Installing the SATA Card 2

• Installing the SATA Card

• Installing the

If your workstation or server system does not already have either a SATA-equipped motherboard or a SATA-compliant host bus adapter PCI card, you should follow the procedures provided by the manufacturer of the SATA card and your computer reference manual.

If the procedures presented in this subsection do not appear to be appropriate for your workstation or server system, stop the installation attempt and seek assistance from the appropriate hardware manufacturer.

Note: This procedure is only necessary if your workstation or server

system does not already have a SATA-equipped motherboard or a SATA-compliant host bus adapter PCI card installed.

Procedure

1 As required:

a Save and close your open files and terminate all running

applications.

Internal GoVault Dock

, if required

b Shut down the workstation or server system.

c Disconnect the AC power cord from the facility AC power

receptacle.

GoVault™ for Windows User’s Guide 9

Figure 3 Installing the SATA

PCI slot

SATA card

Card

Chapter 2 Installation Procedures

Installing the Internal GoVault Dock

2 Remove the cover from the workstation or server system.

Note: See your computer manufacturer’s instructions for the

proper procedures to remove the cover.

3 Install the SATA card in an available PCI slot, and secure the card to

the computer using one screw (see figure 3

Installing the Internal GoVault Dock 2

After you have installed the SATA card, or if your computer workstation or server system already has either a SATA-equipped motherboard or a SATA-compliant host bus adapter PCI card, use the following procedure to install the internal GoVault dock.

Note: The standard configuration of the internal GoVault dock

includes side brackets and a 5.25-inch bezel for installation in a

5.25-inch drive bay. If you need to install the dock in a 3.5-inch drive bay, use the procedure in appendix A

on page 62 to remove the side brackets and change the bezel before installing the internal GoVault dock.

GoVault™ for Windows User’s Guide 10

Chapter 2 Installation Procedures

Internal GoVault dock

Installing the Internal GoVault Dock

1 If you have just installed a SATA card, then you already have shut

down the workstation or server system and removed the cover. In this case, skip to step 4 of this procedure.

If your computer workstation or server system already had either a SATA-equipped motherboard or a SATA-compliant host bus adapter PCI card, then proceed to step 2 of this procedure.

2 As required:

a Save and close your open files and terminate all running

applications.

b Shut down the workstation or server system.

c Disconnect the AC power cord from the facility AC power

receptacle.

3 Remove the cover from the workstation or server system.

Note: See your computer manufacturer’s instructions for the

proper procedures to remove the cover.

4 Select an available internal drive bay and, if required, remove the bay

cover.

5 Slide the internal GoVault dock into the bay and secure it to the

computer chassis with two mounting screws on each side (see

figure 4

Figure 4 Installing and Securing the Internal GoVault Dock

GoVault™ for Windows User’s Guide 11

Figure 5 Connecting the SATA

SATA data connector SATA data cable

SATA card data connector

SATA data cable

Data Cable to the Dock

Chapter 2 Installation Procedures

Installing the Internal GoVault Dock

6 Connect one end of the SATA data cable to the SATA data connector

on the back of the internal GoVault dock (see figure 5

Caution: Do not force SATA connections. SATA connectors are

designed to fit one way only. If you encounter any difficulty in making the SATA cable connection, rotate the cable and try again.

Figure 6 Connecting the SATA Data Cable to the SATA Card

GoVault™ for Windows User’s Guide 12

7 Carefully route the SATA data cable from the internal GoVault dock

and connect the other end to either the SATA-equipped motherboard or the SATA card (see figure 6

8 Connect the drive end of the SATA power supply conversion adapter

cable to the SATA power connector on the back of the internal GoVault dock (see figure 7

Figure 7 Connecting the SATA

SATA power connector

SATA power supply conversion adapter cable

Computer power harness connector

Power Cable to the Dock

Figure 8 Connecting the SATA Power Cable to the PC

Chapter 2 Installation Procedures

Installing the Internal GoVault Dock

9 Connect the power supply end of the of the SATA power supply

conversion adapter cable to the computer power harness connector (see figure 8

10 Reinstall the system cover and reconnect the AC power cord to the

facility AC power receptacle.

11 Restart the workstation or server system.

12 Verify that the LED on the front panel of the GoVault dock

illuminates when the system starts.

13 Insert a GoVault cartridge into the dock and verify that the front

panel activity LED indicator signifies a successful cartridge load operation (see Inserting Cartridges

GoVault™ for Windows User’s Guide 13

on page 21).

Chapter 2 Installation Procedures

GoVault

Installing the Internal GoVault Dock

14 Use Windows My Computer to verify successful GoVault installation

and configuration (see figure 9

15 Perform a number of file copy operations to and from the GoVault

cartridge to verify the disk write/read functions.

16 If you are going to install both the GoVault system application

software and the backup application software, then proceed to

nstalling the GoVault System Application Software in the next

subsection.

If you are not going to install the GoVault system application software, then skip to Installing the Backup Application Software

page 23.

Note: If you do not install the GoVault system application

software, the Windows operating system might assign the low-speed Programmed I/O (PIO) mode for GoVault data transfer operations. Use the procedures in appendix B,

Configuring Windows for DMA Data Transfer Mode, on

page 66 to determine if this is the case and, if necessary, configure the operating system to use the high-speed Direct Memory Access (DMA) mode for GoVault data transfer operations.

Figure 9 Successful Configuration Display

GoVault™ for Windows User’s Guide 14

Chapter 2 Installation Procedures

Air vents Mini-B USB port DC power jack

Installing the External GoVault Tabletop Dock

Install the external GoVault Tabletop dock and cartridge as follows:

1 Connect the drive-end (Mini-B) connector of the USB interface cable

to the Mini-B USB port on the rear panel of the GoVault Tabletop dock (see figure 10

2 Connect the DC power output plug of the power adapter/converter

to the DC power jack on the rear panel of the dock.

3 Carefully position the dock in a secure location that provides

adequate circulation for the rear panel air vents (see figure 10

4 Plug the power adapter/converter into a 115/230 VAC facility power

receptacle and verify that the LED on the front panel of the GoVault Tabletop dock illuminates.

Figure 10 GoVault Tabletop Rear Panel

5 Connect the system-end (standard) connector of the USB interface

cable to an available USB port on your workstation or server system and verify that the system launches the that finds and configures the device driver, assigns a drive letter, and enables read/write access.

6 Use Windows

My Computer to verify successful GoVault Tabletop

configuration (see figure 9

GoVault™ for Windows User’s Guide 15

Found New Hardware wizard

Chapter 2 Installation Procedures

Installing the GoVault System Application Software

7 Insert a GoVault cartridge into the dock and verify that the front

panel activity LED indicator signifies a successful cartridge load operation (see Inserting Cartridges

8 Perform a number of file copy operations to and from the GoVault

cartridge to verify the disk write/read functions.

9 If you are going to install both the GoVault system application

software and the backup application software, then proceed to

nstalling the GoVault System Application Software in the next

subsection.

If you are not going to install the GoVault system application software, then skip to Installing the Backup Application Software page 23..

Note: If you do not install the GoVault system application

software, the Windows operating system might assign the low-speed Programmed I/O (PIO) mode for GoVault data transfer operations. Use the procedures in appendix B,

Configuring Windows for DMA Data Transfer Mode, on

page 66 to determine if this is the case and, if necessary, configure the operating system to use the high-speed Direct Memory Access (DMA) mode for GoVault data transfer operations.

on page 21).

Installing the GoVault System Application Software

After installing the GoVault dock and cartridge disk drive and verifying that your operating system recognizes the drive, use one of the three system application applets on the GoVault Resource CD to install the GoVault system application software.

Each applet provides an installation package that corresponds to one of the three types of supported operating systems:

•

x64

• x86

• IA64

GoVault™ for Windows User’s Guide 16

+ 63 hidden pages