Quantum GoVault User's Guide

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GoVault™ for Windows User’s Guide, P/N 20013264-001, June 2007 Product of USA.

Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice.

Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.

TRADEMARK STATEMENT

Quantum and the Quantum logo are registered trademarks and GoVault is a trademeak of Quantum Corporation.

Other trademarks may be mentioned herein which belong to other companies.

Chapter 1 Introduction 1

Overview............................................................................................................. 1

Product Description........................................................................................... 2

GoVault Docks ............................................................................................ 3

GoVault Cartridges .................................................................................... 3

GoVault System Application Software.................................................... 4

Backup Application Software ................................................................... 4

GoVault Firmware...................................................................................... 4

Operational Features ......................................................................................... 5

Drive Properties Context........................................................................... 5

Backup Application Interface ................................................................... 5

Chapter 2 Installation Procedures 6

System Requirements........................................................................................ 7

Cartridge Handling Precautions ..................................................................... 8

Unpacking and Inspection Procedures........................................................... 8

Installing the Internal GoVault Dock.............................................................. 9

GoVault™ for Windows User’s Guide iii

Contents

Installing the SATA Card ..........................................................................9

Installing the Internal GoVault Dock..................................................... 10

Installing the External GoVault Tabletop Dock .......................................... 15

Installing the GoVault System Application Software................................. 16

Determining Which System Application Applet to Use..................... 17

Installing the GoVault System Application Software ......................... 17

Installing the Backup Application Software ................................................ 23

Registering GoVault ........................................................................................ 23

Chapter 3 Operation 24

Understanding the Activity LED Indicator Display................................... 25

Inserting and Ejecting Cartridges.................................................................. 26

Inserting Cartridges.................................................................................. 26

Ejecting Cartridges ................................................................................... 27

Attaching Labels to Cartridges ...................................................................... 31

Write Protecting Cartridges............................................................................ 32

Changing the Volume Label of Cartridges .................................................. 33

Reformatting Cartridges ................................................................................. 33

Accessing GoVault System Application Software Features ...................... 34

Using Cartridge Password Protection .......................................................... 37

About Cartridge Password Protection .................................................. 37

Setting Cartridge Password Protection ................................................. 38

Entering the Cartridge Password........................................................... 39

Changing the Cartridge Password......................................................... 41

Performing a Security Erase Cartridge Function ................................. 42

Checking the GoVault Dock and Cartridge Status ..................................... 44

Dock Status ................................................................................................ 45

Cartridge Status ........................................................................................ 46

Updating the GoVault Firmware................................................................... 47

Handling Operational Fault Conditions....................................................... 49

Abnormal Hardware Conditions ........................................................... 50

SMART Threshold Detection.................................................................. 51

Chapter 4 Specifications 52

Physical Specifications .................................................................................... 53

Power Specifications........................................................................................ 55

Performance Specifications............................................................................. 57

Reliability Specifications ................................................................................. 58

GoVault™ for Windows User’s Guide iv

Contents

Environmental Specifications......................................................................... 59

Interface Compliance Specifications ............................................................. 60

Appendix A Changing the Bezel 62

Parts and Tools Required................................................................................ 62

Procedure ..........................................................................................................63

Appendix B Configuring Windows for DMA Data Transfer Mode 66

About Data Transfer Modes........................................................................... 66

Determining Your Motherboard Configuration.......................................... 67

Changing the Transfer Mode ......................................................................... 69

Appendix C Environmental and Disposal Compliances 73

Environmental Compliance............................................................................ 73

Disposal of Electrical and Electronic Equipment........................................ 74

Appendix D Regulatory Compliances 75

Safety Standard Compliances ........................................................................76

Electromagnetic Compatibility (EMC) Compliances ................................. 77

Regulatory Agency Certifications ................................................................. 78

Canadian Standards Association (CSA)................................................ 79

International Electrotechnical Commission (IEC)................................ 79

GoVault™ for Windows User’s Guide v

Figures

Figure 1 GoVault Docks.............................................................................. 2

Figure 2 Ruggedized Disk Cartridge........................................................ 4

Figure 3 Installing the SATA Card.......................................................... 10

Figure 4 Installing and Securing the Internal GoVault Dock.............. 11

Figure 5 Connecting the SATA Data Cable to the Dock ...................... 12

Figure 6 Connecting the SATA Data Cable to the SATA Card........... 12

Figure 7 Connecting the SATA Power Cable to the Dock................... 13

Figure 8 Connecting the SATA Power Cable to the PC ....................... 13

Figure 9 Successful Configuration Display............................................ 14

Figure 10 GoVault Tabletop Rear Panel................................................... 15

Figure 11 GoVault Setup Wizard .............................................................. 18

Figure 12 License Agreement Dialog........................................................ 19

Figure 13 Select Installation Folder Dialog.............................................. 20

Figure 14 Confirm Installation Dialog ..................................................... 21

Figure 15 Installation Complete Display.................................................. 22

Figure 16 Inserting a Cartridge.................................................................. 27

Figure 17 Manual Cartridge Eject Hole.................................................... 30

GoVault™ for Windows User’s Guide vi

Figures

Figure 18 Cartridge Label Locations......................................................... 31

Figure 19 Cartridge Write Protect Switch ................................................ 32

Figure 20 GoVault System Application Software Menu........................ 35

Figure 21 GoVault Properties Dialog........................................................ 36

Figure 22 Set Cartridge Password Dialog ................................................ 38

Figure 23 Enter Cartridge Password Dialog ............................................ 39

Figure 24 Incorrect Password Eject Message ........................................... 40

Figure 25 Change Cartridge Password Dialog........................................ 41

Figure 26 Removing Cartridge Password Protection............................. 42

Figure 27 Security Erase Cartridge Dialog............................................... 43

Figure 28 GoVault Status Display .............................................................45

Figure 29 GoVault Firmware Update Dialog........................................... 48

Figure 30 Ready to Commence Firmware Update Message .................48

Figure 31 Firmware Update Complete Message..................................... 49

Figure 32 GoVault Internal Dock Dimensions ........................................ 54

Figure 33 GoVault Tabletop Dock Dimensions....................................... 54

Figure 34 Parts and Tools Required .......................................................... 63

Figure 35 Removing the Side Brackets ..................................................... 63

Figure 36 Releasing the Bezel Clips........................................................... 64

Figure 37 Removing the 5.25-inch Bezel................................................... 64

Figure 38 Installing the 3.5-inch Bezel ...................................................... 65

Figure 39 Device Manager View Menu .................................................... 67

Figure 40 Devices by Connection Listing.................................................68

Figure 41 GoVault Properties Dialog........................................................ 69

Figure 42 IDE Channel Properties Advanced Settings Tab................... 70

Figure 43 Changing the Transfer Mode.................................................... 71

Figure 44 DMA Mode Configured ............................................................ 72

GoVault™ for Windows User’s Guide vii

Tables

Table 1 Activity LED Indicator Display Definitions........................... 25

Table 2 Resolving Abnormal Hardware Conditions .......................... 51

Table 3 Physical Specifications............................................................... 53

Table 4 Voltage and Current Specifications......................................... 55

Table 5 Performance Specifications....................................................... 57

Table 6 Reliability Specifications ........................................................... 58

Table 7 Environmental Specifications................................................... 59

Table 8 Interface Compliance Specifications........................................ 60

Table 9 Safety Standards......................................................................... 76

Table 10 Electromagnetic Compatibility (EMC) Regulations.............. 77

Table 11 Regulatory Agencies.................................................................. 78

GoVault™ for Windows User’s Guide viii

Preface

Audience

Purpose

Document Organization

This guide was written for users of the Quantum GoVault™ for Windows dock and cartridge disk drive.

This guide provides the following information about the GoVault disk drive:

• Unpacking and installation instructions

• Basic operating procedures

• Specifications

This guide is organized as follows:

• Chapter 1, drive, and summarizes the drive’s key operational features.

• Chapter 2, unpacking tips, and installation instructions for the GoVault disk drive.

• Chapter 3, and deal with operating fault conditions.

Introduction, provides an overview of the GoVault disk

Installation Procedures, provides handling precautions,

Operation, describes how to use the GoVault disk drive

GoVault™ for Windows User’s Guide ix

• Chapter 4, Specifications, provides detailed GoVault dock and cartridge specifications.

Preface

Notational Conventions

• Appendix A,

Changing the Bezel, provides instructions for changing

the internal GoVault dock to fit in a 3.5-inch drive bay.

• Appendix B,

Configuring Windows for DMA Data Transfer Mode,

provides instructions for configuringWindows to use direct memory access (DMA) transfer speeds to improve GoVault performance if you do not install the GoVault system application software.

• Appendix C, Environmental and Disposal Compliances

, identifies GoVault environmental compliances and provides instructions for proper disposal of unwanted electrical and electronic equipment.

• Appendix D,

Regulatory Compliances, identifies the GoVault

compliance with safety and EMC regulations.

This guide uses the following conventions:

Note: Notes emphasize important information related to the main

topic.

Tech Tip: Tech Tips provide technical information which may be

helpful in performing the procedure.

Caution: Cautions indicate potential hazards to equipment and are

included to prevent damage to equipment.

Warning: Warnings indicate potential hazards to personal safety and

are included to prevent injury.

Contacts

GoVault™ for Windows User’s Guide x

The following subsections identify the Quantum company contacts.

Preface

Quantum Corporate Headquarters 0

To order documentation on GoVault Tabletop or other products, contact:

Quantum Corporation P.O. Box 57100 Irvine, CA 92619-7100 (949) 856-7800 (800) 284-5101

Technical Publications 0

To comment on existing documentation send e-mail to:

doc-comments@quantum.com

Quantum Home Page 0

Visit the Quantum home page at:

www.quantum.com

Getting More Information or Help

More information about this product is available on the Service and Support website at www.quantum.com/support

. The Service and Support website contains a collection of information, including answers to frequently asked questions (FAQs). You can also access software, firmware, and drivers through this site.

For further assistance, or if training is desired, contact Quantum:

Quantum Technical Assistance Center in the USA: 800-284-5101

For additional contact information: www.quantum.com/support

To open a Service Request:: www.quantum.com/esupport

For the most up-to-date information on Quantum Global Services, please visit: www.quantum.com/support

GoVault™ for Windows User’s Guide xi

Preface

GoVault™ for Windows User’s Guide xii

Chapter 1

1Introduction

This chapter provides an introductory overview of the Quantum GoVault™ for Windows dock and cartridge disk drive. Topics include:

Overview

• Overview

• Product Description

• Operational Features

The GoVault drive is an easy-to-use, cost-effective, high-performance removable-disk data protection device for the following Microsoft Windows-based workstation and server systems:

• Windows 2000 (Professional and Server), SP 4 and later

• Windows 2003 (32- and 64-bit, Standard and Server)

• Windows XP (32- and 64-bit)

• Windows Vista (all editions)

on page 1

on page 2

on page 5

GoVault™ for Windows User’s Guide 1

Product Description

Internal

External

As shown in figure 1, GoVault is available in two models:

• Internal—Mounts in a 3.5- or 5.25-inch bay of your computer

• External (GoVault Tabletop)—Is already mounted inside a

The following subsections provide a brief description of each GoVault component:

• Hardware components:

• Software components:

Chapter 1 Introduction

Product Description

workstation or server system

standalone enclosure

•GoVault docks

•GoVault cartridges

• GoVault system application software

• Backup application software

• GoVault firmware

Figure 1 GoVault Docks

GoVault™ for Windows User’s Guide 2

Chapter 1 Introduction

Product Description

GoVault Docks 1

Each GoVault dock provides:

• The electromechanical load and unload (eject) mechanisms for the removable disk cartridge

• A Serial ATA (SATA) I/O port for interfacing with the removable disk cartridge

• A green activity LED indicator

• Instant availability of the cartridge to the host workstation or server system

Additionally, each:

. . . GoVault dock Provides . . .

internal • A SATA I/O port for interfacing with the

host workstation or server system

• A DC power connector that accepts +12 VDC and +5 VDC from the workstation or server system power supply

external (Tabletop) • A Mini-B type USB port for interfacing with

the host workstation or server system

• A DC power jack that accepts +12 VDC from a 115/230 VAC power adapter/converter

GoVault Cartridges 1

GoVault removable Ruggedized Disk Cartridges (see figure 2) are currently available in capacities from 40 to 160 Gbytes. The cartridges are all read/write compatible, interchangeable, and can be used with any GoVault dock.

Each GoVault cartridge:

• Is a removable disk that can withstand a 1-meter drop to a hard surface and has a robust SATA connector that is rated for 5,000 matings with the GoVault dock.

• Provides safe data storage for up to 10 years, under proper storage conditions.

GoVault™ for Windows User’s Guide 3

Figure 2 Ruggedized Disk

Rear viewFront view

Write-protect switch

Cartridge

Chapter 1 Introduction

Product Description

• Has a write-protect switch to guard against accidental data overwrite.

• Is preformatted for the Microsoft New Technology File System (NTFS).

GoVault System Application Software 1

Backup Application Software 1

GoVault Firmware 1

The highly recommended GoVault system application software provides tools that you can use to:

• Download updated firmware to the GoVault dock

• Set cartridge passwords to protect data on the cartridges

• See warning messages about the fan, or if the operating temperature or voltages are out of range (internal dock only)

• View operating statistics about the GoVault dock and individual cartridges

• Determine if a Self-Monitoring Analysis and Reporting Technology (SMART) threshold is set on the cartridge

• Reformat GoVault cartridges with the FAT32 file system

With each GoVault for Windows, Quantum provides robust backup application software that simplifies the automation and management of data backup and recovery operations.

GoVault firmware resides on the GoVault dock and provides the functional/operational interface between the GoVault cartridge and the host workstation or server operating system.

GoVault™ for Windows User’s Guide 4

Chapter 1 Introduction

Operational Features

The GoVault firmware:

• Implements Small Computer System Interface (SCSI) Block Commands (SBC-2) device server

• Translates SATA-based ATAPI block commands/status response to SATA-based ATA commands on the SATA drive interface

• Handles the:

• Write-protect feature of the GoVault cartridge

• GoVault dock activity LED indicator

• GoVault disk drive operating states

•Manages the:

• Lock mechanism for the GoVault cartridge to prevent accidental

data loss and enhance drive longevity by assuring that an orderly cache flush and shutdown are applied to the drive before each cartridge eject operation

• Timeout/standby modes for the GoVault dock electronics to

extend product life and maximize the Mean Time Between Failure (MTBF)

Operational Features

Drive Properties Context 1

Backup Application Interface 1

GoVault™ for Windows User’s Guide 5

GoVault for Windows provides its own operational properties and context support under the Windows operating system. See chapter 2 information about installing the GoVault system application software, and chapter 3

Most backup applications that can mount removable media disk-type devices can access GoVault for Windows. For the current list of Quantum- or vendor-tested compatible backup applications, visit the Quantum website at:

www.quantum.com/ServiceandSupport/CompatibilityGuides/Index.aspx

for information about using GoVault.

for

Chapter 2

2Installation Procedures

This chapter provides instructions for installing the GoVault™ for Windows dock and cartridge disk drive, including:

• System Requirements

• C

artridge Handling Precautions on page 8

• Unpacking and Inspection Procedures

• Installing the Internal

• I

nstalling the External GoVault Tabletop Dock on page 15

• I

nstalling the GoVault System Application Software on page 16

• Installing the Backup Application Software

• R

egistering GoVault on page 23

on page 7

on page 8

GoVault Dock on page 9

on page 23

GoVault™ for Windows User’s Guide 6

System Requirements

Before installing GoVault for Windows, make sure that your workstation or server system meets the following hardware and software requirements:

• Hardware:

•CPU, either:

• CD-ROM drive

• 2 Mbytes of hard disk storage for the GoVault system application

• For the internal GoVault dock:

Chapter 2 Installation Procedures

System Requirements

• Intel Pentium 4 or above

• AMD K6 or above

software

• One available 3.5- or 5.25-inch internal drive bay

• A SATA-compliant interface provided by either a SATAequipped motherboard or a SATA-compliant host bus adapter PCI card

• For the external GoVault Tabletop dock, one available USB port

• One of the following operating systems:

• Windows 2000 (Professional and Server), SP4 or later

• Windows 2003 (32- and 64-bit, Standard and Server)

• Windows XP (32- and 64-bit)

• Windows Vista (all editions)

GoVault™ for Windows User’s Guide 7

Cartridge Handling Precautions

Always observe the following guidelines and precautions when handling GoVault cartridges:

• Store cartridges:

• Between 20° C and 30° C at 20% to 40% relative humidity (noncondensing)

• Away from magnetic and electric fields

• Do not expose cartridges to:

• Extreme temperature changes, such as 20° C per hour

• Corrosive gases

•Liquids

• Excessive dust and particles

• Do not stack cartridges such that the bottom cartridges are under compressive stress.

Chapter 2 Installation Procedures

Cartridge Handling Precautions

• Do not attempt to open cartridges. They are tamper-evident assemblies. Tampering with a cartridge will void the warranty and could permanently damage the hard disk drive.

• Do not drop cartridges where nonoperational specifications might be exceeded.

Unpacking and Inspection Procedures

Carefully unpack and inspect the GoVault dock as follows:

1 Visually inspect the shipping container and notify your carrier

immediately of any damage.

2 Place the shipping container on a flat, clean, stable surface, and

carefully remove the contents.

GoVault™ for Windows User’s Guide 8

3 Visually inspect the GoVault dock and notify your Quantum

representative immediately of any damage.

4 Always save the shipping container and packing materials for any

future use.

Installing the Internal GoVault Dock

To install the internal GoVault dock and cartridge disk drive, complete the following procedures in the order presented:

Chapter 2 Installation Procedures

Installing the Internal GoVault Dock

Installing the SATA Card 2

• Installing the SATA Card

• Installing the

If your workstation or server system does not already have either a SATA-equipped motherboard or a SATA-compliant host bus adapter PCI card, you should follow the procedures provided by the manufacturer of the SATA card and your computer reference manual.

If the procedures presented in this subsection do not appear to be appropriate for your workstation or server system, stop the installation attempt and seek assistance from the appropriate hardware manufacturer.

Note: This procedure is only necessary if your workstation or server

system does not already have a SATA-equipped motherboard or a SATA-compliant host bus adapter PCI card installed.

Procedure

1 As required:

a Save and close your open files and terminate all running

applications.

Internal GoVault Dock

, if required

b Shut down the workstation or server system.

c Disconnect the AC power cord from the facility AC power

receptacle.

GoVault™ for Windows User’s Guide 9

Figure 3 Installing the SATA

PCI slot

SATA card

Card

Chapter 2 Installation Procedures

Installing the Internal GoVault Dock

2 Remove the cover from the workstation or server system.

Note: See your computer manufacturer’s instructions for the

proper procedures to remove the cover.

3 Install the SATA card in an available PCI slot, and secure the card to

the computer using one screw (see figure 3

Installing the Internal GoVault Dock 2

After you have installed the SATA card, or if your computer workstation or server system already has either a SATA-equipped motherboard or a SATA-compliant host bus adapter PCI card, use the following procedure to install the internal GoVault dock.

Note: The standard configuration of the internal GoVault dock

includes side brackets and a 5.25-inch bezel for installation in a

5.25-inch drive bay. If you need to install the dock in a 3.5-inch drive bay, use the procedure in appendix A

on page 62 to remove the side brackets and change the bezel before installing the internal GoVault dock.

GoVault™ for Windows User’s Guide 10

Chapter 2 Installation Procedures

Internal GoVault dock

Installing the Internal GoVault Dock

1 If you have just installed a SATA card, then you already have shut

down the workstation or server system and removed the cover. In this case, skip to step 4 of this procedure.

If your computer workstation or server system already had either a SATA-equipped motherboard or a SATA-compliant host bus adapter PCI card, then proceed to step 2 of this procedure.

2 As required:

a Save and close your open files and terminate all running

applications.

b Shut down the workstation or server system.

c Disconnect the AC power cord from the facility AC power

receptacle.

3 Remove the cover from the workstation or server system.

Note: See your computer manufacturer’s instructions for the

proper procedures to remove the cover.

4 Select an available internal drive bay and, if required, remove the bay

cover.

5 Slide the internal GoVault dock into the bay and secure it to the

computer chassis with two mounting screws on each side (see

figure 4

Figure 4 Installing and Securing the Internal GoVault Dock

GoVault™ for Windows User’s Guide 11

Figure 5 Connecting the SATA

SATA data connector SATA data cable

SATA card data connector

SATA data cable

Data Cable to the Dock

Chapter 2 Installation Procedures

Installing the Internal GoVault Dock

6 Connect one end of the SATA data cable to the SATA data connector

on the back of the internal GoVault dock (see figure 5

Caution: Do not force SATA connections. SATA connectors are

designed to fit one way only. If you encounter any difficulty in making the SATA cable connection, rotate the cable and try again.

Figure 6 Connecting the SATA Data Cable to the SATA Card

GoVault™ for Windows User’s Guide 12

7 Carefully route the SATA data cable from the internal GoVault dock

and connect the other end to either the SATA-equipped motherboard or the SATA card (see figure 6

8 Connect the drive end of the SATA power supply conversion adapter

cable to the SATA power connector on the back of the internal GoVault dock (see figure 7

Figure 7 Connecting the SATA

SATA power connector

SATA power supply conversion adapter cable

Computer power harness connector

Power Cable to the Dock

Figure 8 Connecting the SATA Power Cable to the PC

Chapter 2 Installation Procedures

Installing the Internal GoVault Dock

9 Connect the power supply end of the of the SATA power supply

conversion adapter cable to the computer power harness connector (see figure 8

10 Reinstall the system cover and reconnect the AC power cord to the

facility AC power receptacle.

11 Restart the workstation or server system.

12 Verify that the LED on the front panel of the GoVault dock

illuminates when the system starts.

13 Insert a GoVault cartridge into the dock and verify that the front

panel activity LED indicator signifies a successful cartridge load operation (see Inserting Cartridges

GoVault™ for Windows User’s Guide 13

on page 21).

Chapter 2 Installation Procedures

GoVault

Installing the Internal GoVault Dock

14 Use Windows My Computer to verify successful GoVault installation

and configuration (see figure 9

15 Perform a number of file copy operations to and from the GoVault

cartridge to verify the disk write/read functions.

16 If you are going to install both the GoVault system application

software and the backup application software, then proceed to

nstalling the GoVault System Application Software in the next

subsection.

If you are not going to install the GoVault system application software, then skip to Installing the Backup Application Software

page 23.

Note: If you do not install the GoVault system application

software, the Windows operating system might assign the low-speed Programmed I/O (PIO) mode for GoVault data transfer operations. Use the procedures in appendix B,

Configuring Windows for DMA Data Transfer Mode, on

page 66 to determine if this is the case and, if necessary, configure the operating system to use the high-speed Direct Memory Access (DMA) mode for GoVault data transfer operations.

Figure 9 Successful Configuration Display

GoVault™ for Windows User’s Guide 14

Chapter 2 Installation Procedures

Air vents Mini-B USB port DC power jack

Installing the External GoVault Tabletop Dock

Install the external GoVault Tabletop dock and cartridge as follows:

1 Connect the drive-end (Mini-B) connector of the USB interface cable

to the Mini-B USB port on the rear panel of the GoVault Tabletop dock (see figure 10

2 Connect the DC power output plug of the power adapter/converter

to the DC power jack on the rear panel of the dock.

3 Carefully position the dock in a secure location that provides

adequate circulation for the rear panel air vents (see figure 10

4 Plug the power adapter/converter into a 115/230 VAC facility power

receptacle and verify that the LED on the front panel of the GoVault Tabletop dock illuminates.

Figure 10 GoVault Tabletop Rear Panel

5 Connect the system-end (standard) connector of the USB interface

cable to an available USB port on your workstation or server system and verify that the system launches the that finds and configures the device driver, assigns a drive letter, and enables read/write access.

6 Use Windows

My Computer to verify successful GoVault Tabletop

configuration (see figure 9

GoVault™ for Windows User’s Guide 15

Found New Hardware wizard

Chapter 2 Installation Procedures

Installing the GoVault System Application Software

7 Insert a GoVault cartridge into the dock and verify that the front

panel activity LED indicator signifies a successful cartridge load operation (see Inserting Cartridges

8 Perform a number of file copy operations to and from the GoVault

cartridge to verify the disk write/read functions.

9 If you are going to install both the GoVault system application

software and the backup application software, then proceed to

nstalling the GoVault System Application Software in the next

subsection.

If you are not going to install the GoVault system application software, then skip to Installing the Backup Application Software page 23..

Note: If you do not install the GoVault system application

software, the Windows operating system might assign the low-speed Programmed I/O (PIO) mode for GoVault data transfer operations. Use the procedures in appendix B,

Configuring Windows for DMA Data Transfer Mode, on

page 66 to determine if this is the case and, if necessary, configure the operating system to use the high-speed Direct Memory Access (DMA) mode for GoVault data transfer operations.

on page 21).

Installing the GoVault System Application Software

After installing the GoVault dock and cartridge disk drive and verifying that your operating system recognizes the drive, use one of the three system application applets on the GoVault Resource CD to install the GoVault system application software.

Each applet provides an installation package that corresponds to one of the three types of supported operating systems:

•

x64

• x86

• IA64

GoVault™ for Windows User’s Guide 16

Chapter 2 Installation Procedures

Installing the GoVault System Application Software

To install the GoVault system application software:

1 First, you need to determine which system application applet to use.

Determining Which System Application Applet to Use 2

Installing the GoVault System Application Software 2

2 Then, see Installing the GoVault System Application Software

for the

detailed software installation instructions.

To find out which system application applet you need to use:

1 From the

Start menu on your PC, right click My Computer.

2 Select Properties.

3 On the General tab, under the System heading, look for the words x64

Edition

THEN use the . . .

IF . . .

you see

x64 Edition,x64

you do not see

x64 Edition,x86

system application applet

the system is a 64-bit Itanium, IA64

After determining which system application applet you need to use, install the GoVault system application software on your workstation or server system as follows:

1 Insert the GoVault Resource CD into the CD-ROM drive.

2 Browse the CD contents to find the

SetupGoVault.msi file for the

appropriate system application applet.

3 Double-click the

Wizard (see figure 11

4 Click

GoVault™ for Windows User’s Guide 17

Next to continue and display the License Agreement dialog (see

figure 12

SetupGoVault.msi file to launch the GoVault Setup

Figure 11 GoVault Setup Wizard

Chapter 2 Installation Procedures

Installing the GoVault System Application Software

GoVault™ for Windows User’s Guide 18

Figure 12 License Agreement Dialog

Chapter 2 Installation Procedures

Installing the GoVault System Application Software

5 Read the License Agreement, select I Agree, and click Next to continue

and display the

GoVault™ for Windows User’s Guide 19

Select Installation Folder dialog (see figure 13).

Figure 13 Select Installation Folder Dialog

Chapter 2 Installation Procedures

Installing the GoVault System Application Software

6 Use the Select Installation Folder dialog to specify the location where

you want to install the GoVault system application software.

7 The default location is shown in figure 13

different location, click

Browse and navigate to the file location that

. If you want to specify a

you want.

8 Click

GoVault™ for Windows User’s Guide 20

Next to continue and display the Confirm Installation dialog (see

figure 14

Figure 14 Confirm Installation Dialog

Chapter 2 Installation Procedures

Installing the GoVault System Application Software

9 Click Next to start the installation.

10 Appearance of the

Installation Complete display signifies a successful

installation of the GoVault system application software (see

figure 15

11 As prompted, click

GoVault™ for Windows User’s Guide 21

Close to exit the GoVault Setup Wizard.

Figure 15 Installation Complete Display

Chapter 2 Installation Procedures

Installing the GoVault System Application Software

12 Remove the GoVault Resource CD from the CD-ROM drive.

13 Verify successful installation of the GoVault system application

software by right-clicking the GoVault drive letter and seeing the

Password

and GoVault Help options on the menu display

Set

14 If you are going to install the included backup application, or another

backup application, proceed to Installing the Backup Application

Software in the following subsection.

If you are not going to install a backup application, skip to

egistering GoVault.

GoVault™ for Windows User’s Guide 22

Installing the Backup Application Software

GoVault for Windows includes a robust backup application. After you have installed the GoVault dock and cartridge hardware and the GoVault system application software:

THEN refer to the installation

IF you want to install . . .

instructions provided . . .

Chapter 2 Installation Procedures

the included backup application software,

some other backup application software,

Before installing any other backup application software, check the Compatibility Guide on the Quantum website to verify that it is compatible with GoVault:

After installing the backup application software, proceed to Registering

GoVault in the following subsection.

Registering GoVault

After installing GoVault for Windows, register it via the Quantum website at:

Registering GoVault for Windows ensures that you will receive the latest technical information about the drive, as well as other product, service, and support information.

on the included backup CD.

by the other backup application software supplier.

www.quantum.com/ServiceandSupport/CompatibilityGuides/Index.aspx

www.quantum.com/registration

GoVault™ for Windows User’s Guide 23

Chapter 3

3Operation

This chapter describes how to use the GoVault™ for Windows dock and cartridge disk drive, including:

This chapter describes how to use GoVault™ Tabletop. Topics include:

• Understanding the Activity LED Indicator Display

• Inserting and Ejecting Cartridges

• Attaching Labels to Cartridges

• Changing the Volume Label of Cartridges

• Reformatting Cartridges

• Accessing GoVault System Application Software Features

• Using Cartridge Password Protection

• Checking the GoVault Dock and Cartridge Status

• Updating the GoVault Firmware

• Handling Operational Fault Conditions

on page 33

on page 26

on page 31

on page 33

on page 37

on page 47

on page 49

on page 25

on page 44

, which are:

GoVault™ for Windows User’s Guide 24

Understanding the Activity LED Indicator Display

The on/off or flashing condition of the green activity LED indicator on the front panel of the GoVault dock displays the various status

Table 1 Activity LED Indicator Display Definitions

conditions, as shown in table 1

When the LED . . . It means that the GoVault dock . . .

is off, is not functioning properly, or there is no

power to the dock.

Chapter 3 Operation

is on continuously, and not flashing,

is flashing on slowly, approximately once per second,

is flashing on quickly, approximately once per second,

is flashing on quickly, approximately two times per second,

is flashing on quickly, approximately four times per second,

is functioning correctly and either:

• There is no cartridge in the dock.

• A cartridge load operation has completed and there is a cartridge in the dock.

is performing one of the following operations:

• Data transfer

• Cartridge security erase

or encountered a cartridge medium error condition, such as an incompatible file format, device communication problem, and so on.

firmware update is in progress.

is unloading a cartridge.

temperature or voltage is out of range (internal dock only).

GoVault™ for Windows User’s Guide 25

Chapter 3 Operation

Inserting and Ejecting Cartridges

When the LED . . . It means that the GoVault dock . . .

is flashing on very quickly, approximately eight times per second,

Inserting and Ejecting Cartridges

You can insert and eject GoVault cartridges without shutting down the workstation or server system.

Inserting Cartridges 3

Procedure

1 Verify that the activity LED indicator is on continuously, and not

flashing, to signify that the GoVault dock is functioning correctly.

Caution: Do not insert a cartridge when the activity LED

indicator is either off or flashing. Doing so might require a manual eject procedure to remove the cartridge.

encountered an unrecoverable hardware error, such as a Power On Self-Test (POST) failure.

2 Carefully slide the cartridge into the GoVault dock until you feel a

slight resistance as the cartridge engages the internal mechanical load/eject mechanism (see figure 16

Note: The GoVault dock has an internal alignment tab that

engages a matching alignment slot on the upper-right side of the cartridge. This design feature makes it impossible to insert the cartridge either upside-down or backwards.

If you feel any mechanical resistance as you slide the cartridge into the dock, stop and make sure the cartridge is oriented properly, with the connector to the rear and the alignment slot to the upper-right.

3 Firmly push the cartridge the rest of the way into the dock.

GoVault™ for Windows User’s Guide 26

Figure 16 Inserting a Cartridge

Alignment slot

Chapter 3 Operation

Inserting and Ejecting Cartridges

4 Verify that the front panel activity LED flashes on and off as the

operating system accesses the cartridge.

Ejecting Cartridges 3

Eject a cartridge from the GoVault dock by either:

• Pressing the front panel cartridge eject button (see Power Cartridge

Eject Procedure)

• Using the Windows software eject function (see Software Cartridge

Eject Procedure), or your backup application software

If neither of those procedures ejects the cartridge, and you must remove the cartridge from the dock, you could also:

• Force an emergency cartridge eject by pressing and holding the front panel cartridge eject button (see Emergency Cartridge Eject

Procedure)

• Use the front panel manual cartridge eject hole (see M

anual Cartridge

Eject Procedure)

Power Cartridge Eject Procedure

1 Verify that the font panel activity LED indicator is not flashing, which

would signify that the cartridge is being accessed.

Caution: Ejecting the cartridge while it is being accessed can

result in a loss of data.

GoVault™ for Windows User’s Guide 27

Chapter 3 Operation

Inserting and Ejecting Cartridges

2 Press and hold the front panel cartridge eject button for a second or

longer, and watch the activity LED to confirm that the cartridge eject operation is underway:

This LED indication . . . Signifies . . .

continuous fast flashing a normal cartridge eject operation,

which can take up to ten seconds to complete.

five flashes and then stop that either the backup application

software or the operating system inhibited the cartridge eject operation.

In this case, see Software Cartridge

Eject Procedure in the following

subsection, or refer to the documentation for your backup application software.

3 Remove the cartridge from the dock after the eject operation

completes and store it in its protective case.

Software Cartridge Eject Procedure

Use Windows to perform the cartridge eject function as follows:

1 Verify that the font panel activity LED indicator is not flashing, which

would signify that the cartridge is being accessed.

Caution: Ejecting the cartridge while it is being accessed can

result in a loss of data.

2 Right-click the

Computer

GoVault icon in either Windows Explorer or the My

window to display the GoVault menu (see figure 14 on

page 30).

3 Click

Eject to eject the cartridge.

4 Remove the cartridge from the dock after the eject operation

completes and store it in its protective case.

GoVault™ for Windows User’s Guide 28

Chapter 3 Operation

Inserting and Ejecting Cartridges

Emergency Cartridge Eject Procedure 3

Caution: Avoid using this procedure. Ejecting a cartridge in this

manner can result in a loss of data and directory corruption.

If neither the power nor software cartridge eject procedure is successful, and you absolutely must have the cartridge ejected from the dock:

1 Verify that the font panel activity LED indicator is not flashing, which

would signify that the cartridge is being accessed.

Caution: Ejecting the cartridge while it is being accessed can

result in a loss of data.

2 Press and hold the front panel cartridge eject button until the

cartridge ejects. This could take from fifteen to thirty seconds or more.

Disregard any displayed error messages.

Note: If the cartridge still does not eject, remove power from the

GoVault by either shutting down your workstation or server system (internal GoVault dock), or unplugging the power adapter/converter from the DC power jack on the rear panel of the external GoVault Tabletop dock and use the manual cartridge eject procedure (see M

anual

Cartridge Eject Procedure).

3 Remove the cartridge from the dock after the eject operation

completes.

4 Restart your workstation or server system to reset the GoVault dock

firmware.

5 Before using the cartridge again, verify the integrity of its directory

and file system as follows:

a Insert the cartridge into the GoVault dock.

b Use the Windows chkdsk

command or a third-party utility to

check the cartridge file system.

c If the integrity check fails, reformat the cartridge before using it

again (see Reformatting Cartridges

on page 33).

GoVault™ for Windows User’s Guide 29

Figure 17 Manual Cartridge

Manual cartridge eject hole

Eject Hole

Chapter 3 Operation

Inserting and Ejecting Cartridges

Manual Cartridge Eject Procedure 3

In case of a power loss or other unusual situation that prevents a normal power or software cartridge eject operation, you can manually eject the cartridge from the GoVault dock by straightening a large paper clip and inserting it into the front panel manual cartridge eject hole (see figure 17

Do not use a pencil or other breakable items.

Caution: Do not use the manual cartridge eject procedure while

power is applied to the GoVault dock. Data can be lost or corrupted if you eject the cartridge while power is applied to the dock.

GoVault™ for Windows User’s Guide 30

Attaching Labels to Cartridges

Vents

Label locations

GoVault cartridges have two designated areas for attaching labels—one on the front and one on the top, as shown in figure 18 protective plastic cartridge case has an area for attaching a label

Caution: Use only Quantum labels on GoVault cartridges. Other

labels can cause a cartridge to jam in the GoVault dock.

Figure 18 Cartridge Label Locations

Chapter 3 Operation

Attaching Labels to Cartridges

. Additionally, the

Caution: Do not block the vents when attaching labels to the front

of GoVault cartridges.

GoVault™ for Windows User’s Guide 31

Write Protecting Cartridges

Write-protect switch (shown in the unlocked position)

GoVault cartridges have a two-position write-protect switch that enables and disables write access to the disk (see figure 19

In this position . . . The write function is . . .

unlocked enabled.

locked disabled (write protected).

Chapter 3 Operation

Write Protecting Cartridges

Data can be both written to and read from the cartridge.

Data can be read from the cartridge, but not written to it.

Note: The Windows operating system

displays an error message if you try writing to a write-protected cartridge.

The default configuration of the write-protect switch on GoVault cartridges is the unlocked (write-enabled) position.

Figure 19 Cartridge Write Protect Switch

Note: On Windows 2000 systems, you cannot use the write-protect

function on GoVault cartridges that are formatted with the New Technology File System (NTFS).

Accessing a write-protected NTSF cartridge on a Windows 2000 system produces an error message indicating that the drive is not accessible, and you will not be able to read any data from the cartridge.

GoVault™ for Windows User’s Guide 32

Changing the Volume Label of Cartridges

Under Windows 2003, Windows XP, and Windows Vista, you can change the volume label (name) of GoVault cartridges as you would any other disk drive by:

Chapter 3 Operation

1 Right-clicking the GoVault drive letter in the Windows

Explorer display.

2 Selecting either:

•

Rename on the menu display and typing a new volume name on

the

•

Properties on the menu display, and typing a new volume in the

name field of the

Reformatting Cartridges

Caution: Reformatting a cartridge destroys all of the data on the

You can reformat GoVault cartridges as you would any other disk drive by:

1 Right-clicking the GoVault drive letter in the Windows

Explorer display.

My Computer

My Computer or Explorer display.

General tab dialog.

cartridge.

My Computer

2 Selecting

cartridge:

• Capacity

• File system

•Volume label

• Format options

GoVault™ for Windows User’s Guide 33

Format on the menu display and specifying the new

Chapter 3 Operation

Accessing GoVault System Application Software Features

The GoVault system application software can format the cartridge with the NTFS or FAT32 file system.

Note: If you have installed the GoVault system application software,

you can format a FAT32 file system larger than 32 Gbytes, however the maximum file size (not volume size) is 4 Gbytes. If you format a cartridge with the FAT32 file system, you must take care that the backup file does not exceed 4 Gbytes or your backup software will report an error.

Accessing GoVault System Application Software Features

The GoVault features described in the following subsections are only available if you have installed the GoVault system application software (see Installing the GoVault System Application Software

on page 12).

To access the GoVault system application software features:

1 Right-click the GoVault icon in the Windows

Explorer display to view the GoVault system application software

menu (see figure 20

Note: If you have not installed the GoVault system application

software, right-clicking the GoVault icon displays the standard Windows menu for removable-media disk drives.

My Computer or

GoVault™ for Windows User’s Guide 34

Figure 20 GoVault System Application Software Menu

Chapter 3 Operation

Accessing GoVault System Application Software Features

2 On the GoVault system application software menu:

Selecting . . . Displays . . .

Explore

Open

Search...

Set Password

GoVault Help

Scan for viruses...

Format...

Eject

the standard Windows Explorer window with an expanded GoVault drive display.

the standard Windows File Open window with an expanded GoVault drive display.

the standard Windows File Search window with the GoVault drive displayed in the

Look in: list

box.

the GoVault Set Cartridge Password dialog that you can use to configure password protection for cartridges (see Using Cartridge Password

Protection in the following subsection).

the online help for the GoVault system application software.

the standard scan screen for your installed antivirus software application.

the standard Windows Format Local Disk dialog for the GoVault drive.

nothing, but initiates a software cartridge eject operation.

GoVault™ for Windows User’s Guide 35

Accessing GoVault System Application Software Features

Selecting . . . Displays . . .

Chapter 3 Operation

Figure 21 GoVault Properties Dialog

Rename

Properties

the standard Windows Explorer window with the GoVault drive name highlighted for the file rename function.

the standard Windows local disk Properties dialog for the GoVault drive (see figure 21

), with extensions to support the following GoVault features:

• Dock and cartridge status checking (see

Checking the GoVault Dock and Cartridge Status on page 44).

• Firmware updating (see Updating the GoVault

Firmware on page 47).

GoVault™ for Windows User’s Guide 36

Using Cartridge Password Protection

The GoVault system application software provides cartridge password protection features that you can use to:

• Create and use a unique password for each GoVault cartridge

• Change the password or remove password protection for a cartridge

• Perform a Security Erase Cartridge function to reuse the cartridge if you forget or lose the password

Chapter 3 Operation

Using Cartridge Password Protection

About Cartridge Password Protection 3

Before setting up password protection for your GoVault cartridges, carefully consider the following issues:

• If you set a password for a cartridge, you will have to type the password each time you insert the cartridge into the dock.

• You might want to use a cartridge password if the data stored on the cartridge is sensitive to you and you don’t want the data to be seen by others. But if you are certain the cartridge will always be in your possession, you might not want to use a password.

• There is no possible data recovery from a forgotten or lost cartridge password.

Caution: If you forget or lose a cartridge password, you will not

be able to access or retrieve any of the data on the cartridge. The data will be lost. There is no recovery from a forgotten or lost cartridge password.

Though the data will be lost, you can perform a Security Erase Cartridge function and reformat the cartridge so it can be reused.

Always record cartridge passwords and store them in a safe, secure location.

GoVault™ for Windows User’s Guide 37

Chapter 3 Operation

Using Cartridge Password Protection

Setting Cartridge Password Protection 3

Figure 22 Set Cartridge Password Dialog

To set password protection for a GoVault cartridge:

1 Create the password that you want, using the following

requirements:

• From 6 to 16 case-sensitive characters

• No spaces, symbols, or special characters

2 Record the password and store it in a safe, secure location.

3 Insert a write-enabled cartridge into the GoVault dock.

4 Right-click the GoVault icon in the Windows

Explorer display to view the GoVault system application software

menu (see figure 20 on page 35

5 Select

Set Password from the menu to display the Set Cartridge

Password

dialog (see figure 22).

My Computer or

GoVault™ for Windows User’s Guide 38

Chapter 3 Operation

Using Cartridge Password Protection

6 As prompted, type the cartridge password in the New Password text

box.

Note: The password fields are case-sensitive. Also, always

record cartridge passwords and store them in a safe, secure location.

Entering the Cartridge Password 3

Figure 23 Enter Cartridge Password Dialog

7 Type the password again in the

8 Click

OK to assign the password to the GoVault cartridge and close

the

Set Cartridge Password dialog.

Confirm Password text box.

When you insert a password-protected cartridge into the GoVault dock, the GoVault system application software displays the

Password

dialog (see figure 23).

Enter Cartridge

GoVault™ for Windows User’s Guide 39

Chapter 3 Operation

Using Cartridge Password Protection

1 As prompted, type the cartridge password in the Password text box.

Figure 24 Incorrect Password Eject Message

2 Click

OK to close the Enter Cartridge Password dialog and access the

GoVault cartridge.

3 If you entered an incorrect password, an error message asks you to

try again.

4 Click

5 As prompted, type the cartridge password in the

6 Click

OK to redisplay the Enter Cartridge Password dialog (see

figure 23

Password text box.

OK to close the Enter Cartridge Password dialog and access the

GoVault cartridge.

7 If you entered a second incorrect password, a second error message

asks you to try again. Repeat steps 4, 5, and 6.

8 If you enter a third incorrect password, the GoVault system

application software terminates the password entry routine and displays an error message indicating that you must now eject and reinsert the cartridge to proceed (see figure 24

9 As prompted, click Eject to eject the cartridge.

10 Reinsert the cartridge into the GoVault dock to redisplay the

Cartridge Password

dialog (see figure 23).

Enter

11 Repeat the password entry procedure, beginning with step 1.

GoVault™ for Windows User’s Guide 40

Chapter 3 Operation

Using Cartridge Password Protection

Changing the Cartridge Password 3

Figure 25 Change Cartridge Password Dialog

To change the current password of a password-protected cartridge:

1 Eject and reinsert the cartridge to redisplay the

Password

dialog (see figure 23 in the preceding subsection).

2 As prompted, type the current cartridge password in the

Enter Cartridge

Password

text box.

3 Select the

4 Click

figure 25

Change Password checkbox.

OK to display the Change Cartridge Password dialog (see

5 Create the new password that you want, using the following

requirements:

• From 6 to 16 case-sensitive characters

• No spaces, symbols, or special characters

6 Record the password and store it in a safe, secure location.

GoVault™ for Windows User’s Guide 41

Chapter 3 Operation

Using Cartridge Password Protection

7 As prompted, type the new cartridge password in the New Password

text box.

Figure 26 Removing Cartridge Password Protection

Performing a Security Erase Cartridge Function3

8 Type the password again in the

9 Click

OK to assign the new password to the GoVault cartridge and

close the

Change Cartridge Password dialog.

Confirm Password text box.

To remove password protection from a cartridge:

1 Insert, or eject and reinsert the password-protected cartridge to

redisplay the

Enter Cartridge Password dialog (see figure 23 on

page 39).

2 As prompted, type the cartridge password in the

3 Select the

4 Click

figure 25

5 Select the

6 Verify that the

Change Password checkbox.

OK to display the Change Cartridge Password dialog (see

Remove password protection checkbox.

New Password and Confirm Password text boxes are

Password text box.

both blank.

7 Click

OK to remove password protection from the cartridge and close

the

Change Cartridge Password dialog.

The Security Erase Cartridge function erases all of the data on a cartridge. Then, after completing the Security Erase Cartridge function, you will have to reformat the cartridge. This is the only way to reuse a passwordprotected cartridge if the password has been forgotten or lost.

Note: The Security Erase Cartridge function only restores the

cartridge for reuse. There is no recovery function for the data on a password-protected cartridge with a forgotten or lost password.

GoVault™ for Windows User’s Guide 42

Chapter 3 Operation

Using Cartridge Password Protection

If you cannot access a password-protected cartridge because of a forgotten or lost password, perform the Security Erase Cartridge function as follows:

1 Close all applications running on the workstation or server system,

especially:

• Applications that might try to access the GoVault cartridge

Figure 27 Security Erase Cartridge Dialog

• File managers, such as

My Computer or Explorer

Note: Depending on the size of the cartridge, the Security Erase

Cartridge function could take anywhere from 30 minutes to 2 hours or more.

2 Insert, or eject and reinsert the password-protected cartridge to

redisplay the

Enter Cartridge Password dialog (see figure 23 on

page 39).

3 Click the

dialog (see figure 27

Security Erase button to display the Security Erase Cartridge

GoVault™ for Windows User’s Guide 43

Checking the GoVault Dock and Cartridge Status

4 On the Security Erase Cartridge dialog:

Chapter 3 Operation

a Click

Cancel if you want to quit without erasing any of the data

on the cartridge.

You will not be able to click

Cancel after you begin the Security

Erase Cartridge function.

b Click

5 Click

Start Erase to display a deleting-all-files warning message.

OK on the deleting-all-files warning message to begin the

Security Erase Cartridge function.

6 Monitor the progress of the Security Erase Cartridge function.

7 Click

OK when the erase function completes.

8 Reformat the cartridge (see Reformatting Cartridges

Checking the GoVault Dock and Cartridge Status

The GoVault application system software keeps operational statistics and current status information about the GoVault dock and cartridges. You can view this information on the dialog (see figure 28

), as follows:

Status tab of the GoVault Properties

on page 33).

1 Right-click the GoVault icon in the Windows

Explorer display to view the GoVault system application software

menu (see figure 20 on page 35

2 Click

3 Click the

GoVault™ for Windows User’s Guide 44

Properties to display the GoVault Properties dialog (see

figure 21 on page 36

Status tab on the GoVault Properties dialog to view the

GoVault

Status display (see figure 28).

My Computer or

Figure 28 GoVault Status Display

Chapter 3 Operation

Checking the GoVault Dock and Cartridge Status

Dock Status 3

As shown in figure 28, the GoVault system application software displays operational statistics and status information about the GoVault dock on the left side of the display, under the

Dock heading. The displayed dock

information includes:

• The vendor, product name, and serial number of the GoVault dock, as well as the revision level of its firmware and its interface (SATA for the internal dock, USB for the external dock)

• The total number emergency eject and of cartridge load operations that have been performed since the dock was installed

• The total hours of operation for the GoVault dock

GoVault™ for Windows User’s Guide 45

Chapter 3 Operation

Checking the GoVault Dock and Cartridge Status

For the internal dock (SATA interface), the displayed information also includes:

• The total hours of operation for the fan.

• The operational status of the voltage, temperature, and fan. If there is a problem, the displayed status changes from

Handling Operational Fault Conditions

Normal to Problem (see

on page 49).

Cartridge Status 3

As shown in figure 28, the GoVault system application software displays operational statistics and status information about the GoVault cartridges on the right side of the display, under the

Cartridge heading. The

displayed cartridge information includes:

• Whether a cartridge is currently loaded or not:

•

Present signifies that there is a cartridge in the dock, and the

displayed status information is for the loaded cartridge.

•

Previous signifies that there is no cartridge in the dock, and the

displayed status information is for the last cartridge that was loaded.

• Whether the cartridge password protection feature is enabled.

• If the cartridge is write protected.

• An indication if the cartridge has detected a Self-Monitoring Analysis Reporting Technology (SMART) threshold fault (see SMART

Threshold Detection on page 51).

• The capacity and serial number of the cartridge.

• The total number of Gbytes that have been written to the cartridge and read from the cartridge.

• The total number of times that the cartridge has been loaded into a GoVault dock, and the total operating hours (

Power on hours) of the

cartridge.

Note: The statistics that are cumulative over the life of the

cartridge (Gbytes written/read, load count, and power on hours) are all stored on the cartridge, and will revert to zero as a result of a Security Erase Cartridge operation.

GoVault™ for Windows User’s Guide 46

Updating the GoVault Firmware

Check and update the firmware on the GoVault dock as follows:

1 Use the procedure in Checking the GoVault Dock and Cartridge

Status to view the GoVault Status display (see figure 28).

Chapter 3 Operation

Updating the GoVault Firmware

2 Note the

column on the

Revision level shown for the GoVault dock in the Dock

Status display.

3 To determine the most-recent revision level of the GoVault firmware,

use your Internet connection to open the Quantum web page at:

http://www.quantum.com/ServiceandSupport/ SoftwareandDocumentationDownloads/GoVault/Index.aspx#Firmware

4 Compare the most-recent revision of the GoVault firmware on the

Quantum website with the version that is installed on your dock:

a If they are the same, then there is no need to proceed with the

firmware update procedure.

b If the firmware on the Quantum website is a later version than

the firmware installed on your dock, then download the newer firmware file, saving it to a location on your local system startup hard drive. This is usually drive C.

5 Insert a write-enabled cartridge into the GoVault dock.

6 Click

7 Click

Update Firmware on the Status display to view the Firmware

Update

dialog (see figure 29).

Browse for Firmware File and navigate to the new firmware file

you downloaded and saved in step 4-b of this procedure.

8 With the new firmware file displayed in the

field, click

Start Update.

Enter Firmware Filename

9 As prompted by the

(see figure 30

), close all open applications that might try to

Ready to commence firmware update message

communicate with the GoVault drive, including:

• Any third-party backup software

•Windows

Explorer

• My Computer

GoVault™ for Windows User’s Guide 47

Figure 29 GoVault Firmware Update Dialog

Figure 30 Ready to Commence Firmware Update Message

Chapter 3 Operation

Updating the GoVault Firmware

10 Click OK to begin the firmware update.

11 When the firmware update operation completes, the GoVault system

application software prompts you to restart the system (see

figure 31

12 As prompted, click

GoVault™ for Windows User’s Guide 48

OK to restart the workstation or server system.

Figure 31 Firmware Update Complete Message

Chapter 3 Operation

Handling Operational Fault Conditions

13 To verify that the GoVault dock firmware was successfully updated:

a Right-click the GoVault icon in the Windows

Explorer display to view the GoVault system application software

menu (see figure 20 on page 35

b Click

c Click the

d Verify that the

Properties to display the GoVault Properties dialog (see

figure 21 on page 36

Status tab on the GoVault Properties dialog to display

the GoVault

Status dialog (see figure 28 on page 45).

Revision field displays the updated firmware

revision.

Handling Operational Fault Conditions

The following subsections provide guidelines for dealing with GoVault fault conditions, including:

• Abnormal Hardware Conditions

• Internal dock voltage problems

• Internal dock temperature problems

My Computer or

, which are:

• Internal dock fan problems

Note: The abnormal hardware conditions apply to the internal

GoVault dock. They are neither detected nor reported by the external GoVault Tabletop dock.

• SMART Threshold Detection

GoVault™ for Windows User’s Guide 49

Chapter 3 Operation

Handling Operational Fault Conditions

Abnormal Hardware Conditions 3

The GoVault system application software samples three operational aspects of the internal GoVault dock and cartridge disk drive once a minute:

•Voltage

•Temperature

•Fan

When it detects that the internal dock temperature, voltage, or fan operation is abnormal, the GoVault system application software:

• Displays a temperature, voltage, or fan warning message.

• Posts a message in the Windows Application Event log. (Open the Windows Event Viewer to see this message.)

If the hardware condition remains abnormal for two minutes, the GoVault system application software:

• Flashes the activity LED indicator on the internal GoVault dock quickly at approximately four time per second.

• Ejects the cartridge

• Displays a cartridge eject message

If you reinsert a cartridge while the abnormal temperature condition persists, the GoVault system application software will eject the cartridge after one minute.

If the hardware condition persists, the GoVault system application software continues posting messages to the Windows Application Event log at five-minute intervals.

When the hardware condition returns to normal and remains there for five minutes, the GoVault system application software:

• Posts a message to the Windows Application Event log indicating that the hardware operation has returned to normal

• Displays a message that the abnormal hardware condition has cleared

Table 2

lists the steps you should take to resolve abnormal hardware

conditions.

GoVault™ for Windows User’s Guide 50

Chapter 3 Operation

Handling Operational Fault Conditions

Table 2 Resolving Abnormal Hardware Conditions

SMART Threshold Detection 3

IF a . . . problem occurs, THEN . . .

voltage shut down the computer and contact the

computer manufacturer for instructions and diagnosis.

temperature check and make sure that the internal

GoVault dock fan is operational and the exhaust air flow is not restricted or blocked.

fan contact Quantum Technical Support for

diagnosis instructions.

Note: After the activity LED indicator begins flashing to signify an

abnormal hardware condition, it will not return to normal until you shut down and restart the workstation or server system.

The GoVault system application software monitors the currently installed cartridge for detection of a Self-Monitoring Analysis and Reporting Technology (SMART) threshold once a minute. When it detects a SMART threshold fault, the GoVault system application software displays a SMART fault warning and:

• Posts a message in the Windows Application Event log

• Updates the GoVault Properties, setting the (see figure 28

on page 45)

SMART set status to Yes

Contact Quantum Technical Support for diagnosis instructions.

GoVault™ for Windows User’s Guide 51

Chapter 4

4Specifications

This chapter provides GoVault™ for Windows dock and cartridge disk drive technical specifications, including:

• Physical Specifications

• Power Specifications

• Performance Specifications

• Reliability Specifications

• Environmental Specifications

• Interface Compliance Specifications

on page 53

on page 55

on page 57

on page 58

on page 59

on page 60

GoVault™ for Windows User’s Guide 52

Chapter 4 Specifications

Physical Specifications

Physical Specifications 4

Table 3 lists the GoVault physical specifications (see figure 32 and figure 33

Table 3 Physical Specifications

Specification Value

Internal Dock

Height 41.3 mm (1.63 in.) 41.3 mm (1.63 in.)

Width 101.6 mm (4.00 in.) 146.0 mm (5.75 in.)

Length 166.5 mm (6.56 in.) 166.5 mm (6.56 in.)

Weight N/A 500 g (17.6 oz.)

Tabletop Dock

Height 117.5 mm (4.63 in.) 63.3 mm (2.49 in.)

Width 63.3 mm (2.49 in.) 117.5 mm (4.63 in.)

Length 182.5 mm (7.19 in.) 182.5 mm (7.19 in.)

Weight 907 g (2.00 lb.)

Cartridge Height 24.5 mm (1.05 in.)

Bay Installation Configuration

3.5-inch 5.25-inch

Standing Profile

Side Horizontal

Width 85.0 mm (3.37 in.)

Length 112.0 mm (4.40 in.)

Weight 158.8 g (5.6 oz.)

GoVault™ for Windows User’s Guide 53

Figure 32 GoVault Internal Dock Dimensions

Chapter 4 Specifications

Physical Specifications

Figure 33 GoVault Tabletop Dock Dimensions

GoVault™ for Windows User’s Guide 54

Power Specifications

The internal GoVault dock is powered by +5 VDC and +12 VDC from the internal power supply of the host workstation or server system.

The external GoVault Tabletop dock is powered by an AC-to-DC power adapter/converter that provides +12 VDC. The power adapter/converter plugs into a standard 115/230 VAC facility power receptacle. A twometer, 24-AWG cord applies the +12 VDC output to the GoVault dock through a rear panel 2.0-mm surface-mount power jack.

Chapter 4 Specifications

Power Specifications

Table 4 Voltage and Current Specifications

Table 4

Internal Dock

lists the power specifications associated with the GoVault docks.

Specification Value

+5 VDC +12 VDC

DC voltage tolerance +5.0 VDC ±5% +12.0 VDC ±10%

Non-operating maximum

Maximum operating current:

•Idle

• Continuous 1.2 Amps 0.3 Amps

Ripple, peak-to-peak 100 mAmps 100 mAmps

+5.5 VDC +28.0 VDC

0.8 Amps N/A

GoVault™ for Windows User’s Guide 55

Chapter 4 Specifications

Power Specifications

Specification Value

Tabletop Dock

Input voltage (60 Hz) 115/230 VAC ± 10%

DC voltage tolerance +12.0 VDC ± 10%

Non-operating

+28 VDC

maximum

Maximum operating current:

•Idle

0.30 Amps (with cartridge inserted)

0.11 Amps (without cartridge)

• Continuous 0.50 Amps (with cartridge inserted)

Ripple, peak-to-peak 100 mAmps

GoVault™ for Windows User’s Guide 56

Performance Specifications

Table 5 lists the GoVault performance specifications.

Chapter 4 Specifications

Performance Specifications

Table 5 Performance Specifications

Specification Value

Capacity A function of the installed

cartridge: 40, 80, 120, or 160 Gbytes

Data transfer rates • 26 Mbytes/second, typical

• 34 Mbytes/second, maximum/peak

Seek rates:

• Minimum (1 track) 1.0 msec. read, 1.5 msec. write

• Average 12.5 msec. read, 14.5 msec. write

• Maximum 22 msec. read, 24 msec. write

Latency 5.56 msec., average

Spindle speed 5400 RPM

Start time 3.5 sec.

Stop time, including eject 3.0 sec.

GoVault™ for Windows User’s Guide 57

Reliability Specifications

Table 6 lists the GoVault reliability specifications.

Chapter 4 Specifications

Reliability Specifications

Table 6 Reliability Specifications

Specification Value

Load/unload cycles 5,000 (dock and cartridge)

Dock service life 5 years at 2.75 load/unload cycles per day

MTBF Internal dock, 375,000 hours

Tabletop dock, 300,000 hours

Cartridge, 330,000 hours

Cartridge archive life > 10 years

Unrecoverable data rate 1 error in 10

GoVault™ for Windows User’s Guide 58

Environmental Specifications

Table 7 lists the GoVault environmental specifications.

Chapter 4 Specifications

Environmental Specifications

Table 7 Environmental Specifications

Specification Value

Temperature:

• Operating 50° F to 104° F (10° C to 40° C)

• Nonoperating Dock, –40° F to 140° F (–40°C to 60° C)

Cartridge, 68° F to 86° F (20° C to 30° C)

Relative humidity:

• Operating 20% to 80% (noncondensing)

• Nonoperating Dock, 10% to 95% (noncondensing)

Cartridge, 20% to 40% (noncondensing)

GoVault™ for Windows User’s Guide 59

Interface Compliance Specifications

Table 8 lists the GoVault interface compliance specifications.

Chapter 4 Specifications

Interface Compliance Specifications

Table 8 Interface Compliance Specifications

Interface Specification Compliances

SCSI-2

SCSI-3

• SCSI-2 Small Computer System Interface – 2 (SCSI-

2) ANSI/INCITS 131-1994

• SCSI Architecture Model – 2 (SAM-2) ANSI/ INCITS 366-2003

• SCSI Primary Commands – 2 (SPC-2) ANSI/ INCITS 351-2001

• SCSI Block Commands – 2 (SBC-2) draft standard rev. 16, ANSI/INCITS Project T10/1417-D

• SCSI Architecture Model – 3 (SAM-3) approved standard ANSI/INCITS Project T10/1561-D

• SCSI Primary Commands – 3 (SPC-3) draft standard rev. 23, ANSI/INCITS Project T10/1416-D

• SCSI-3 Block Commands (SBC) ANSI/INCITS 3061998

GoVault™ for Windows User’s Guide 60

Interface Compliance Specifications

Interface Specification Compliances

Chapter 4 Specifications

SATA

USB 2.0

• AT Attachment with Packet Interface – 6 (ATAPI-6) ANSI/INCITS 361-2002.

• AT Attachment with Packet Interface – 7, Volume 1, Register Delivered Command Set, Logical Register Set (ATAPI-7 V1) draft standard ANSI/INCITS Project T13/1532D

• AT Attachment with Packet Interface – 7, Volume 3, Serial Transport Protocols and Physical Interconnect (ATAPI-7 V3) draft standard ANSI/ INCITS Project T13/1532D

• Serial ATA: High Speed Serialized AT Attachment, Revision 1.0a, Serial ATA Workgroup, 7 January

2003.

• Serial ATA 1.0a Errata, Serial ATA Workgroup, December 20, 2004.

• Serial ATA II: Extensions to Serial ATA 1.0a, Revision 1.2, Serial ATA Workgroup, 27 August

2004.

• Serial ATA II: Extension to Serial ATA 1.0a Errata, Serial ATA Workgroup, January 17, 2005

• Universal Serial Bus Specification, version 2.0, April 27, 2000

GoVault™ for Windows User’s Guide 61

The standard configuration of the internal GoVault™ dock includes side brackets and a 5.25-inch bezel for installation in a 5.25-inch drive bay. If you need to install the dock in a 3.5-inch drive bay, use the procedure in this appendix for removing the side brackets and changing the bezel.

Parts and Tools Required

Appendix A

AChanging the Bezel

Make sure you have the following parts and tools before you attempt to change the GoVault 5.25-inch bezel (see figure 34

• A 3.5-inch GoVault bezel assembly

• A blunt dowel no larger than 0.12 inches in diameter. A wooden or plastic stick is ideal.

• A small Phillips screwdriver

GoVault™ for Windows User’s Guide 62

Figure 34 Parts and Tools Required

Procedure

Appendix A Changing the Bezel

Procedure

To change the GoVault bezel:

1 Remove the two screws that attach each side bracket to the GoVault

dock (see figure 35

2 Remove the side brackets store them in a safe place.

Figure 35 Removing the Side Brackets

3 Carefully insert the dowel into each of the four access holes (two on

the upper-front sides, two on the bottom) to release the bezel clips while applying a slight outward force on the bezel (see figure 36

GoVault™ for Windows User’s Guide 63

Figure 36 Releasing the Bezel Clips

Figure 37 Removing the 5.25inch Bezel

Appendix A Changing the Bezel

Procedure

4 Make sure that the bezel release is even across all surfaces, and

carefully remove the bezel in a straight, outward motion (see

figure 37

), and store it in a safe place.

Caution: Do not force the bezel. It should slide off easily.

5 Set the chassis up-right, and carefully align all four clips of the 3.5-

inch bezel with the access holes.

6 Verify that cartridge manual eject button is aligned with the through-

hole on the bezel, and carefully push down on the bezel assembly with slow, even pressure across all surfaces until the clips snap the bezel into place (see figure 38

7 With the 3.5-inch bezel in place, you can now install the GoVault

dock in a 3.5-inch drive bay.

GoVault™ for Windows User’s Guide 64

Figure 38 Installing the 3.5-

inch Bezel

Appendix A Changing the Bezel

Procedure

GoVault™ for Windows User’s Guide 65

Appendix B

BConfiguring Windows for

DMA Data Transfer Mode

If you are not going to install the GoVault system application software, use the procedures in this appendix to determine the hardware configuration of the motherboard in your workstation or server system and, if necessary, configure the operating system to use the high-speed Direct Memory Access (DMA) mode for GoVault data transfer operations.

About Data Transfer Modes

By default, depending on the hardware configuration of the motherboard in your workstation or server system, if you do not install the GoVault system application software, the Windows operating system might assign the low-speed Programmed I/O (PIO) mode for GoVault data transfer operations. This can happen if all of the following conditions are true for your system:

1 The operating system is a Microsoft Windows environment, which is

true.

2 The workstation or server system has never had a GoVault installed

previously.

GoVault™ for Windows User’s Guide 66

Appendix B Configuring Windows for DMA Data Transfer Mode

Determining Your Motherboard Configuration

3 The GoVault device server is connected to the system by an Intel or

an Intel-compliant motherboard with either an Intel or an Intelcompliant ICH5, ICH6, or ICH7 I/O Controller Hub.

To make sure that your system uses the high-speed DMA mode for data transfer operations:

1 First, use the procedure in Determining Your Motherboard

Configuration to see if it uses an ICH5, ICH6, or ICH7 I/O Controller

Hub.

2 Then, if it does, use the procedure in Changing the Transfer Mode

page 69 to configure high-speed DMA mode for your GoVault data transfer operations.

Determining Your Motherboard Configuration

To find out if the motherboard in your workstation or server system uses an Intel or Intel-compliant ICH5, ICH6, or ICH7 I/O Controller Hub:

1 Open a

2 On the

display your system devices by connection type.

Figure 39 Device Manager View Menu

Device Manager window.

View menu, click Devices by connection (see figure 39) to

GoVault™ for Windows User’s Guide 67

Figure 40 Devices by Connection Listing

Appendix B Configuring Windows for DMA Data Transfer Mode

Determining Your Motherboard Configuration

3 Sequentially expand the following device categories, in the order

presented, looking for a

ACPI Uniprocessor PC or ACPI Multiprocessor PC

QUANTUM GoVault listing (see figure 40):

b Microsoft ACPI-Compliant System

c PCI Bus

d Intel(R) XXXXX Ultra ATA Storage Controllers or Intel(R) XXXXX

Serial ATA Storage Controllers

e Primary IDE Channel

f Secondary IDE Channel

1 If you do not see QUANTUM GoVault listed as either an Intel(R) XXXXX

Serial ATA Storage Controller Controller

, then the GoVault device server is connected to the system

or an Intel(R) XXXXX Ultra ATA Storage

by an I/O Controller Hub with DMA already configured as the data transfer mode. In this case you do not have to change the mode. Close the

Device Manager window and enjoy your GoVault installation.

If you do see

Serial ATA Storage Controller Controller

GoVault™ for Windows User’s Guide 68

QUANTUM GoVault listed as either an Intel(R) XXXXX

or an Intel(R) XXXXX Ultra ATA Storage

, then it is true that the GoVault device server is connected

Appendix B Configuring Windows for DMA Data Transfer Mode

to the system by an Intel or an Intel-compliant motherboard with either an Intel or an Intel-compliant ICH5, ICH6, or ICH7 I/O Controller Hub. In this case, PIO is configured as the data transfer mode, and you should use the procedure in Changing the Transfer

Mode to configure high-speed DMA mode for your GoVault data

transfer operations. Do not close the

Changing the Transfer Mode

If the procedure in Determining Your Motherboard Configuration indicated that PIO is the GoVault data transfer mode, change it to DMA mode as follows:

Changing the Transfer Mode

Device Manager window.

Figure 41 GoVault Properties Dialog

1 Right-click

select

Properties to display the QUANTUM GoVault Properties dialog

(see figure 41

QUANTUM GoVault in the Device Manager window and

GoVault™ for Windows User’s Guide 69

Appendix B Configuring Windows for DMA Data Transfer Mode

Changing the Transfer Mode

2 Note the indicated Location: value, which might show Location 1 (1)

Location 0 (0) on your workstation or server system. You will need

this information later in step 6 of this procedure.

Figure 42 IDE Channel Properties Advanced Settings Ta b

3 Click

4 In the

OK to close the QUANTUM GoVault Properties dialog.

Device Manager window right click the IDE Channel listing

under which QUANTUM GoVault is shown—either the

Channel

the appropriate

5 Open the

or Secondary IDE Channel—and select Properties to display

IDE Channel Properties dialog.

Advanced Settings tab to view the device type and mode

information for the two channel devices (see figure 42

Primary IDE

6 Recall the Location: value from the QUANTUM GoVault Properties

dialog that you noted in step 2 of this procedure:

A Location: value of . . . Means GoVault is attached as . . .

Location 0 (0) Device 0

Location 1 (1) Device 1

GoVault™ for Windows User’s Guide 70

Appendix B Configuring Windows for DMA Data Transfer Mode

Changing the Transfer Mode

In the examples shown, GoVault is attached as Device 1 and the Transfer Mode is PIA Only.

Figure 43 Changing the Transfer Mode

7 To change the transfer mode, select

Mode

list box (see figure 43).

DMA if available from the Transfer

8 Click OK to close the IDE Channel Properties dialog.

9 To implement the change:

a Save and close your open files and terminate all running

applications.

b Restart the workstation or server system.

10 When the system restarts, verify that DMA is configured as the

GoVault transfer mode (see figure 44

) as follows:

a Repeat steps 1 through 3 of Determining Your Motherboard

Configuration on page 67 to find the QUANTUM GoVault listing

Device Manager.

GoVault™ for Windows User’s Guide 71

Figure 44 DMA Mode Configured

Appendix B Configuring Windows for DMA Data Transfer Mode

Changing the Transfer Mode

b In the Device Manager window right-click the IDE Channel listing

under which QUANTUM GoVault is shown and select to display the appropriate

c Open the

Advanced Settings tab to verify that DMA is configured

IDE Channel Properties dialog.

as the GoVault transfer mode as shown in figure 42

Properties

Note: Windows 2000 might only show Ultra DMA Mode. This is not a

problem, as GoVault will operate in all UDMA data transfer modes

GoVault™ for Windows User’s Guide 72

CEnvironmental and Disposal Compliances

Environmental Compliance

Quantum is committed to providing quality products in an environmentally sound manner and to comply with all applicable environmental laws, rules and regulations.

This product was designed, manufactured and made available with consideration to worldwide laws, rules and regulations applicable to the product and the electronics industry including the European Union Directives 2002/95/EC & 2002/96/EC (RoHS and WEEE).

Appendix C

For further information on Quantum’s Environmental Compliance and Global Citizenship, please visit our website at:

qcare.quantum.com

GoVault™ for Windows User’s Guide 73

Appendix C Environmental and Disposal Compliances

Disposal of Electrical and Electronic Equipment

This symbol on the GoVault™ dock or on its packaging indicates that the components should not be disposed of with your other waste materials. Instead, they should be submitted to a designated collection point for the recycling of electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal helps conserve natural resources and ensures that the equipment is

recycled in a manner that protects human health and the environment.

For more information about properly disposing of your waste equipment for recycling, please visit our website at qcare.quantum.com your local government authority, your household waste disposal service, or the business from which you purchased the product.

or contact

GoVault™ for Windows User’s Guide 74

Appendix D

DRegulatory Compliances

This appendix identifies the GoVault™ regulatory compliances. The topics include:

• Safety Standard Compliances

• Electromagnetic Compatibility (EMC) Compliances

• Regulatory Agency Certifications

on page 76

on page 78

on page 77

GoVault™ for Windows User’s Guide 75

Appendix D Regulatory Compliances

Safety Standard Compliances

GoVault drives comply with the safety standards listed in table 9.

Table 9 Safety Standards

Country Regulatory Organization Compliant to:

Canada Canadian Standards Association (CSA) UL/CSA 60950-1

EU member nations Comité Europèen de Normalisation

Electrotechnique – the European Committee for Electrotechnical Standardization (CENELEC)

Germany Bauart EN 60950-1, 2001

IECEE* member nations IECEE* International Electrotechnical

Commission on Electrical Equipment (IECEE) for Mutual Recognition of Test Certificates for Electrical Equipment “CB Scheme”

Taiwan BSMI BSMI certification, CNS 14336

United States Nationally Recognized Testing

Laboratory (NRTL)

* IECEE member nations include: Argentina, Austria, Australia, Belgium, Brazil, Canada, China (PR), Czech Republic, Denmark, Finland, France, Germany, Hungary, India, Ireland, Israel, Italy, Japan, (South) Korea, Montenegro, Netherlands, Norway, Poland, Russian Federation, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Switzerland, Turkey, United Kingdom, and USA.

EN 60950-1, 1st edition

CB Scheme per IEC 60950-1 with details and exceptions for each member country

UL/CSA 60950-1

GoVault™ for Windows User’s Guide 76

Appendix D Regulatory Compliances

Electromagnetic Compatibility (EMC) Compliances

GoVault drives comply with the EMC regulations listed in table 10.

Table 10 Electromagnetic Compatibility (EMC) Regulations

Country Regulatory Organization Compliant to:

Canada Industry Canada Digital Apparatus -

Interference-Causing Equipment Standard (ICES-003)

EU member nations CE Emissions per CISPR 22,

Japan Voluntary Control Council for Interface

(VCCI)

South Korea MIC CISPR 22 and CISPR 24

Taiwan Bureau of Commodity Inspection and

Quarantine (BSMI)

United States Federal Communications Commission

(FCC)

Note: Use the internal GoVault dock only in equipment where the

combination has been determined to be suitable by an appropriate certification organization (for example, Underwriters Laboratories Inc. or the Canadian Standards Association in North America).

ICES-003 Digital Apparatus

EN55022 and Immunity per CISPR 24, EN55024

VCCI

BSMI EMC certification, CNS 14338

Title 47: Code of Federal Regulations, Part 15, Subpart B (47CFR15B),

GoVault™ for Windows User’s Guide 77

You should also consider the following safety points:

• Install the drive in an enclosure that limits the user’s access to live parts, gives adequate system stability and provides the necessary grounding for the drive.

• Provide the correct voltages (+5 VDC and +12 VDC) based on the regulation applied—Extra Low Voltage (SEC) for UL and CSA, and Safety Extra Low Voltage for BSI and VDE (if applicable).

Regulatory Agency Certifications

GoVault is certified by the regulatory agencies and organizations listed in

table 11

Appendix D Regulatory Compliances

Regulatory Agency Certifications

Table 11 Regulatory Agencies

Certification Country Mart/Cert#

BSMI Taiwan Mark & D33102 Emissions &

Safety

cCSAus Canada & US Mark &

LR56637

CE Europe Mark Immunity &

C-Tick (requires CE report)

FCC US Mark Immunity &

Nemko Norway Mark Safety

VCCI Japan Mark Emissions

* = combined CSA and UL is acceptable under C-UL-US.

Australia Mark & N1132 Emissions

Safety

Emissions & Safety

Emissions

GoVault™ for Windows User’s Guide 78

Appendix D Regulatory Compliances

Regulatory Agency Certifications

Canadian Standards Association (CSA) 4

International Electrotechnical Commission (IEC) 4

GoVault is certified under the CSA’s Component Recognition Program (CSA Standard C22.2 NO 950).

GoVault is classified for safety standards of the International Standard IEC 950, European Standard EN 60950 by GS and Bauart license.

GoVault™ for Windows User’s Guide 79

Quantum GoVault User's Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Figures

Tables

Preface

1Introduction

Overview

Product Description

GoVault Docks 1

GoVault Cartridges 1

GoVault System Application Software 1

Backup Application Software 1

GoVault Firmware 1

Operational Features

Drive Properties Context 1

Backup Application Interface 1

2Installation Procedures

System Requirements

Cartridge Handling Precautions

Unpacking and Inspection Procedures

Installing the Internal GoVault Dock

Installing the SATA Card 2

Installing the Internal GoVault Dock

Installing the External GoVault Tabletop Dock

Installing the GoVault System Application Software

Installing the GoVault System Application Software

Determining Which System Application Applet to Use 2

Installing the Backup Application Software

Registering GoVault

3Operation

Understanding the Activity LED Indicator Display

Inserting and Ejecting Cartridges

Inserting Cartridges 3

Ejecting Cartridges 3

Attaching Labels to Cartridges

Write Protecting Cartridges

Changing the Volume Label of Cartridges

Reformatting Cartridges

Accessing GoVault System Application Software Features

Using Cartridge Password Protection

About Cartridge Password Protection 3

Setting Cartridge Password Protection 3

Entering the Cartridge Password 3

Changing the Cartridge Password 3

Performing a Security Erase Cartridge Function3

Checking the GoVault Dock and Cartridge Status

Dock Status 3

Cartridge Status 3

Updating the GoVault Firmware

Handling Operational Fault Conditions

Abnormal Hardware Conditions 3

SMART Threshold Detection 3

4Specifications

Physical Specifications

Power Specifications

Performance Specifications

Reliability Specifications

Environmental Specifications

Interface Compliance Specifications

Parts and Tools Required

AChanging the Bezel

Procedure

About Data Transfer Modes

Determining Your Motherboard Configuration

Changing the Transfer Mode

CEnvironmental and Disposal Compliances

Environmental Compliance

Disposal of Electrical and Electronic Equipment

DRegulatory Compliances

Safety Standard Compliances

Electromagnetic Compatibility (EMC) Compliances

Regulatory Agency Certifications

Canadian Standards Association (CSA) 4

International Electrotechnical Commission (IEC) 4