Quantum FastStor 2 User's Guide

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FastStor 2

User’s Guide

ADVANCED DIGITAL INFORMATION CORPORATION

www.adic.co

Copyright © 2003-2005 ADIC

®

The information contained in this document is subject to change without notice.
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document may be photocopied, reproduced, or translated to another language without prior written consent of ADIC.
ADIC shall not be liable for errors contained herein or for incidental or consequential damages (including lost profits) in

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theory.

All trademarks within this document are the property of their respective owners.

Copyright © 2003-2005 ADIC Europe

TM

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written permission of ADIC Europe, ZAC des Basses Auges, 1 rue Alfred de Vigny, 78112 Fourqueux, France.

ADIC Europe assumes no responsibility for any errors that may appear in this document, and retains the right to make
changes to these specifications and descriptions at any time, without notice.

This publication may describe designs for which patents are pending, or have been granted. By publishing this
information, ADIC Europe conveys no license under any patent or any other right.

ADIC Europe makes no representation or warranty with respect to the contents of this document and specifically
disclaims any implied warranties of merchantability or fitness for any particular purpose. Further, ADIC Europe reserves
the right to revise or change this publication without obligation on the part of ADIC Europe to notify any person or
organization of such revision of change.

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identification or exemplary purposes: any omissions are unintentional.

ADIC is a registered trademark and ADIC Europe is a trademark of Advanced Digital Information Corporation.

ADIC USA
11431 Willows Road NE
Redmond, Washington
98052-4952
Tel.: [phone]
Fax: [phone]

ADIC Europe
ZAC des Basses Auges
1, rue Alfred de Vigny
78112 Fourqueux, France
Tel.: [phone]
Fax: [phone]

ADIC-Germany GmbH&Co.KG
Eschenstraße 3

89558 Böhmenkirch

Germany
Tel: [phone]
Fax: [phone]

Published: June 2005 Document Number:6-00515-04 Rev A

Contents

1 About This Guide and Your Product 1

Product Safety Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Product Model Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Explanation of Symbols and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Other Documents you Might Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Getting More Information or Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2 Description 3

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Switches and Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3 Getting Started 5

Unpacking and Inspecting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Checking the Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Unpacking the Autoloader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Installing the Barcode Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Choosing an Installation Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Preparing the Host System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

SCSI Host System Adapter and Connection Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Autoloader SCSI Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Connecting SCSI and Power Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Connecting More than one Autoloader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

4 Operating the Autoloader 11

Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

LCD Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

LED Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Control Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Understanding the Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Powering on the Autoloader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Configuring the Barcode Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

FastStor 2 User’s Guide iii

Configuring the Remote Management Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Working with Data Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Write-Protecting Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Importing Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Exporting Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using Bulk Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Loading Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Unloading Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Re-Inventorying Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Maintaining Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Cleaning the Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

5 Managing the Autoloader 21

Resetting the Autoloader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Viewing or Changing the SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Viewing or Changing the Autoloader SCSI ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Viewing or Changing the Tape Drive SCSI ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Autoloader Operating Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Random Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Sequential Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Loop Mode On/Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Autoload Mode On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Updating Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using a Firmware Upgrade Tape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Performing System Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Retrieving Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Viewing Error Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Displaying Cycle Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Displaying Product Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Viewing Serial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Displaying the Autoloader Serial Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Displaying the Drive Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Viewing Firmware Levels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Displaying Autoloader Firmware Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Displaying Drive Firmware Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

6 Using the Remote Management Unit 29

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Saving and Restoring Vital Product Data on the RMU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Checking the Quick Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using the RMU Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using the RMU Status Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Using the RMU Configuration Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Configuring the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Configuring the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Configuring the User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Configuring the Real Time Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Configuring the Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Configuring Event Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

iv Contents

Resetting the Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using the RMU Maintenance Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Running Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Running the General Diagnostic Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Running the Advanced Diagnostic Tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Updating Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Resetting the Autoloader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Accessing Log Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

7 Troubleshooting and Diagnostics 39

Installation Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Removing Cartridges Lodged in Slots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Viewing Autoloader Error Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Understanding Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Viewing Error Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Resolving Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

8 Specifications 59

Physical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Capacity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

FastStor 2 User’s Guide v

vi Contents

About This Guide and Your Product

This guide contains information and instructions necessary for the normal operation and management of
the FastStor 2. This guide is intended for anyone inte rested in learning abou t or anyone that needs to know
how to install, configure, and operate the FastStor 2.

Note

Be sure to read all operating instructions in this manual and in the System, Safety, and
Regulatory Information Guide before operating this product.

Product Safety Statements

This product is designed for processing magnetic tape cartridges. Any other application is not considered
the intended use. ADIC will not be held liable for damage arising from unauthorized use of the product. The
user assumes all risk in this aspect.

This unit is engineered and manufactured to meet all safety and regulatory requirements. Be aware that
improper use may result in bodily injury, damage to the equipment, or interference with other equipment.

WARNING

BEFORE POWERING ON OR USING THIS EQUIPMENT, READ THE SYSTEM,
SAFETY, AND REGULATORY INFORMATION GUIDE. KEEP THE GUIDE FOR
FUTURE REFERENCE.

Product Model Number

The product model number is as follows: FastStor 2.1

Explanation of Symbols and Notes

The following symbols appear throughout this document to highlight important information.

WARNING

FastStor 2 User’s Guide 1

INDICATES A POTENTIALLY HAZARDOUS SITUATION WHICH, IF NOT
AVOIDED, COULD RESULT IN DEATH OR BODILY INJURY.

CAUTION

Indicates a situation that may cause possible damage to equipment, loss of
data, or interference with other equipment.

Note

Indicates important information that helps you make better use of your system.

Other Documents you Might Need

The following document is available for this product. It can be found at www.adic.com/manuals:

• FastStor 2 User’s Guide (6-00515-xx)

Note

Getting More Information or Help

More information about this product is available on the Customer Service Center website at

www.adic.com/csc

frequently asked questions (FAQs). You can also access software, firmware, and drivers through this site.
For further assistance, or if training is desired, contact ADIC:

Release Notes are also available for this product. The Relea se Notes describe changes
to your system or firmware since the last release, provide compatibility information, and
discuss any known issues and workarounds. The Release Notes can be found at

www.adic.com/manuals

. The Customer Service Center contains a collection of information, including answers to

.

In the USA: 800-827-3822
In Europe and Japan: 00-800-9999-3822
For additional contact information: www.adic.com/contact
To open a Service Request: www.adic.com/techsup

2 About This Guide and Your Product

Description

Your autoloader provides automated data storage, archival, backup, and retrieval for a range of systems
from desktop workstations to small office local area networks to storage area networks. The standard
product is designed for use in a general office en viro nment, and has a fully finished appearance for use on
a desktop; however, it can be installed easily into a rack.

The autoloader contains one drive and 8 fixed storage locations for tape media. Th ere is a single slo t door
located on the front of the autoloader for inserting and removing tapes. A carousel mechanism is used to
move tape within the autoloader, and a robotic p icker is used to either move a tape from the carousel to the
drive, or from the carousel to the media access door. There is an operator panel located on the front of the
unit for operator interface. The unit is also equipped with a Remote Management Unit (RMU), which
provides remote autoloader operation through a web browser.

It is compatible with most operating systems and environments that suppor t the SCSI interface, but requires
either direct support from the operating system or a compatible backup app lication to take full advantage of
its many features. For specific information about your autol oader, including autoloader capacity, drive
information, and physical size, see Specifications

Features

Your autoloader has the following features:

• Multi-function Operator Panel—The autoloader operator panel consists of four LEDs, four
buttons, and an LCD screen. The operator panel provides everything you need to monitor
autoloader status and to control all of its functions.

on page 59.

• Remote Management Access—With the RMU you can connect to your a utoloader over Ethernet
and use your web browser to manage operations. All available functions are accessible without the
need of a dedicated or separate software.

• Cleaning Cartridge—Although the cleaning cartridge can occupy a cartridge storage slot in the
autoloader (facilitating automated cleaning cycles), manual insertion of a cleaning cartridge is
permitted by importing the cleaning cartridge through the operator panel.

• Cartridge Pre-Check—Whenever you power up your autoloader, it will scan the cartridge storage
slots and the drive and then build a log of valid cartridge locations.

• Reverse Cartridge Protection—The import/export cartridge storage slot is designed to prevent
the cartridges from being inserted incorrec tly.

• Built-in Diagnostics—Your autoloader includes diagnostic firmwa re that tells you when drive head
cleaning is required, reports diagnostic results, and drive operating status.

• Barcode Reader—The barcode reader delivers instant media verification and inventory.

FastStor 2 User’s Guide 3

• Rackmount Ready—The available rackmount kit enables you to rackmount your autolo ader in 2U
of rack space.

• Independent SCSI Buses—The autoloader and the tape drive each include independent Small
Computer System Interface (SCSI) controllers. Each supports independent sets of SCSI messages
and commands. The autoloader and the enclosed tape drive use a wide, low-voltage differential
(LVD) SCSI interface.

• Bulk Cartridge Exchange—This option enables a user to sequentially import or expo rt a complete
set of cartridges.

Switches and Indicators

The following topic illustrates the front, rear, and other operation components for your autoloader.

Front Panel

Familiarize yourself with the front panel components shown in Figure 1.
Figure 1 Autoloader Front Panel

Rear Panel

Familiarize yourself with the rear panel components shown in Figure 2.
Figure 2 Autoloader Rear Panel

4 Description

Getting St arted

This section describes how to install and set up your autoloader.

Unpacking and Inspecting

Before you begin, clear a desk or table so that you can unpack the autoloader.

CAUTION:

If the room in which you are working differs from the temperatur e in
which the autoloader was shipped or stored by 30° F (15° C) or more,
let the autoloader acclimate to the surrounding environment for at
least 12 hours before opening the shipping carton.

Checking the Accessories

The autoloader equipment box includes the following items:

• 1 US power cord

• 1 European power cord

• 1 SCSI Ultra 2 LVD Multimode Terminator

• Barcode Reader assembly

Unpacking the Autoloader

Follow the directions below to unpack the autoloader.

1 Clear a table or desk so that you have room to unpack the autoloader.
2 Inspect the shipping box for damage. If you notice any damage, report it to the shipping company

immediately.

3 Open the shipping box and remove the accessories package. Set the accessories package aside for

now.

4 Lift the autoloader and padding out of the box and place it on the work surface, top facing up.

CAUTION:

FastStor 2 User’s Guide 5

Do not set the autoloader on its end or side.

5 Carefully remove the shipping padding from the left and right sides of the a utoloader. Then remove the

bag from the autoloader.

NOTE:

Save the packing materials in case you need to move or ship the
autoloader in the future.

Installing the Barcode Reader

CAUTION:

Mount the barcode reader on the rear panel of the autoloader.
1 If you are installing the barcode reader into a previously installed and configured autoloader and the

autoloader power is on, power it off as follows:

a. Use the tip of a pen to press the OFF switch as shown below:

To avoid electrostatic discharge damage to the unit, touch the
autoloader’s metal case or rear panel before installing the barcode
reader.

CAUTION:

b. Unplug the power cord from the outlet.
c. Unplu g the powe r co rd from the rear pa n el of th e au to loa d er.
d. Disconnect the SCSI cables from the rear panel of the autoloader.

6 Getting Started

Pressing the OFF switch stops th e autoloader from funct ioning, but it
does not remove power from the autoloader. To remove power, you
must disconnect the power cord from the power source.

2 Remove the cover plate from barcode reader slot on the rear panel. Save the screws. Save and store

the cover plate; you may use this plate later after removing the barcode reader.

3 Orient the barcode reader before the slot. Ther e is only one correct orientation. Check whether the holes

align.

4 Connect the cable to the barcode controller outlet.
5 Attach the barcode reader with the screws that you removed from the cover plate.

.

6 If you have installed the barcode reader into a previously installed and configured autoloader and you

want to restore power, power it on as follows. Otherwise continue to Choosing an Installation Location
on page 8.

a. Reconnect the SCSI cables to the rear panel of the autoloader.
b. Plug the power cord into the outlet.
c. Plug the power cord into the rear panel of the autoloader.
d. Use the tip of a pen to press the ON switch.

7 Check the LCD display to make sure the autoloader is receiving power. If it is not, check the power

connections and your power source. During the Power-On Self Test (POST), all four LEDs are
illuminated briefly, followed by just the Ready/Activity LED flashing. When the initialization sequence is
complete, the LCD screen displays the main menu.

FastStor 2 User’s Guide 7

Choosing an Installation Location

Choose an installation location that meets the criteria in Table 1. See Specifications on page 59 for more
information about autoloader specifications.

NOTE:

Table 1 Location Criteria

Requirement Criteria

Standalone requirements Select a location that is flat, sturdy, level, and close to a host

Room temperature 10-35º C (50-95º F)
Power source AC power voltage: 100-127 VAC; 200-240 VAC

Weight 26 lbs (12 kg)

If you are installing the autoloader in a rack, follow the instructions in the
rackmount kit before continuing to Autoloader SCSI Connections

9.

system server. Do not place th e autoloader on th e floor or other
carpeted surfaces.

CAUTION: Do not place the autoloader on its side or
upside down or stack items that weigh more than 5 KG
(11.02 lbs) on top of the autoloader.

Line frequency: 50-60 Hz.

NOTE: Locate the AC outlet near the autoloader. The AC
power cord is the product's main AC disconnect device and

must be easily accessible at all times.

on page

Air quality Minimal sources of particulate contamin ation. A void areas near

frequently used doors and walkways, stacks of supplies that
collect dust, printers, and smoke-filled rooms.

CAUTION: Excessive dust and debris can damage

tapes and tape drives.

Humidity 20-80% RH
Clearance Back Minimum of 15.4 cm (6 inches)

Front Minimum of 30.8 cm (12 inches)
Sides Minimum of 5.08 cm (2 inches)

8 Getting Started

Preparing the Host System

At this point you need to refer to your software installation guide for instructions on installing the backup/
controlling software for the autoloader onto the host system. Read through the SCSI Host System Adapter

and Connection Guidelines before installing the software.

SCSI Host System Adapter and Connection Guidelines

If necessary, install a SCSI host system adapter, software, and compatible driver(s). Re fer to th e m anu als
for the host system and SCSI host system adapter for detailed instructions. In addition, follow these ge neral
guidelines:

• Make sure that your backup application supports the SCSI host system adapter.
Depending on the server configuration, you may need to change the SCSI IDs of the autoloader
(see Viewing or Changing the SCSI IDs).

• Make sure that the host server system has an open expansion slot.

• If the host server system is connected to a network, check with the system administrator before
turning off power.

• Use proper procedures to prevent electrostatic discharge (ESD). Use wrist-grounding straps and
anti-static mats when handling internal components.

NOTE:

The LVD host system bus adapter is recommended. A single ended SCSI host
system bus adapter does work, but can severely degrade performa nce. Also, if
there are any SE devices on the same SCSI bus, the entire SCSI bus
negotiates down to SE speed and can severely degrade performance.

Autoloader SCSI Connections

The autoloader incorporates a wide SCSI-2, Low-Voltage Differential (LVD) SCSI bus, but may also be
attached to a Single-Ended (SE) SCSI bus. Make sure your SCSI host system adapter or controller sup ports
these standards. If you connect the autoloader to the SE SCSI bus or if there are SE devices attached to
the same SCSI bus, the autoloader's performance is limited to the maximum data transfer speed and
maximum cable lengths of the SE bus.

The autoloader is NOT compatible with a standard differential (Diff) or High-Voltage Differential (HVD) SCSI
bus. The autoloader is compatible with a narrow (50-pin) SCSI bus using a 68-pin to 50-pin adapter that
terminates the unused 18 pins. These adapters are sometimes labeled high-byte termination.

Connecting SCSI and Power Cables

The following describes how to connect the SCSI and power cables.

NOTE:

The autoloader is an Ultra-2 Wide device. Only use cables and terminators
specified for Ultra-2 use or labeled as MultiMode.

1 Shut down and turn off the selected server. Turn off all attached devices, such as printers and other

SCSI devices. Remove the power cables from the server and all attached accessories.

CAUTION:

FastStor 2 User’s Guide 9

Failure to remove the power cables from these devices could
result in damage to the autoloader.

2 Attach one end of the SCSI cable to one of the connectors on the rear panel of the autoloader.
3 Attach the other end of the SCSI cable to the connec tor on the SCSI h ost system bus adapter or to the

connector on the previous device on the SCSI bus.

NOTE:

4 Do one of the following:

• If the autoloader is the last or only device on the SCSI bus, attach the terminator to the

remaining SCSI connector on the rear panel of the autoloader.

• Otherwise, attach the cable to the next device on th e SCSI bus. Make sure tha t the last device

on the SCSI bus is properly terminated.

5 Power on the autoloader as follows:

a. Plug the power cord into the outlet.
b. Plug the power cord into the rear panel of the autoloader.
c. Use the tip of a pen to press the ON switch.

6 Check the LCD display to make sure the autoloader is receiving power. If it is not, check the power

connections and your power source. During the Power-On Self Test (POST), all four LEDs are
illuminated briefly, followed by just the Ready/Activity LED flashing. When the initialization sequence is
complete, the LCD screen displays the main menu.

7 Turn on any other devices you turned off earlier, and then turn on the server.

If the SCSI cable does not fit the connector on your SCSI host system
adapter , you either have an incompatible SCSI host system adapter or you
need to purchase a cable adapter , or a dif ferent cable. Cont act your service
representative or your SCSI host system adapter manufacturer for
information.

8 Verify the connection between the autoloader and host system by making sure that the host server

system's operating system recognizes the autoloader:

• In Windows 2000™: Settings -> Control Panel -> System -> Hardware -> Device Manager ->

Tape Drive and/or Media Changer

• In Windows 2003™: Settings -> Control Panel -> System -> Hardware -> Device Manager ->

Tape Drive and/or Media Changer

For more information on verifying the connection of SCSI devices, consult the operating system
documentation.

Connecting More than one Autoloader

If you are connecting more than one autoloader on the same SCSI channel, connect each unit to the
previous unit with an additional shielded interface cable. It does not matter which SCSI connecto r on each
autoloader you connect the interface cable to. Each SCSI ID comes predefined with each autoloader. Make
sure that you configure each autoloader unit with its unique drive SCSI ID and autoloader ID. Your
autoloaders will not function properly if they have the same SCSI IDs. See Viewing or Changing the SCSI

IDs. Also, ensure that you terminate the last device in the chain.

10 Getting Started

Operating the Autoloader

This topic discusses how to operate the autoloader com po nen ts.

Operator Panel

The operator panel consists of a liquid crystal display (LCD) screen, four LEDs, and four buttons. The
operator panel provides everything you need to monitor autoloade r status and to control all of its functions.

Figure 3 Operator Control Panel

LEDs

LCD screen

buttons

LCD Screen

The display defaults to the main menu. The main menu consists of the autoloa der status on the top line and
the current cartridge inventory on the second line. The autoloader status line indicates the current operation.
The cartridge inventory indicates the status of cartridge slots as follows:

• Full slots are indicated by the slot number.

• Empty slots are indicated by a dash (-).

• If a cartridge is currently loaded in the drive, the display altern ates the number of the home position
for that cartridge with a black block.

• An exclamation point (!) indicates that the autoloader has identified a cartridge that is either an
invalid type or has had a media-related error. The Media Attention LED indicator is also illuminated
in this case. Refer to LED Indicators

FastStor 2 User’s Guide 11

on page 12 for more information.

NOTE:

“SEQ” appears when the autoloader is in sequential mode.
“WP” appears when a write-protected cartridge is loaded into the tape drive.

LED Indicators

The operator panel includes four LED indicators that provide a variety of information as detailed in the
following table.

Table 2 LED Indicators

LED Color Description

Ready/Activity Green Illuminated when power is on. Blinking whenever there is

tape drive or autoloader robotics activity.

Clean Drive Amber Illuminated when the tape drive has determined that a

cleaning cartridge should be used (see Cleaning the Tape

Drive on page 19). Additional cle aning of the t ape drive is

not necessary.

Media Attention Amber Illuminated if the tape drive has detected a cartridge or

tape fault. Recommended action is to export the cartridge
from the autoloader . Doing so turns off the LED (see

Exporting Cartridges

causes these symptoms repeatedly , that cartridge may be
defective. For more information, see the following
sections of Table 4

Media

on page 41 and Media Attention LED Issues on

page 43.

on page 17). If a particular cartridge

, Troubleshooting Table:

Error Red Illuminated if an unrecoverable tape drive or autoloader

error occurs. A corresponding error message appears on
the LCD screen (see Viewing Autoloader Error Codes
page 47).

on

Control Buttons

The operator panel includes four b uttons that provide access to all operations and information menus. Table

3 on page 12 describes each control button function.

Table 3 Control Buttons

Button Description

Cancel Cancels the current menu option and returns to the previous menu

level or main menu.
Previous Selects the previous item or value in the currently displayed menu.
Next Selects the next item or value in the currently displayed menu.
Enter Executes the current menu or selects the current option displayed on

the LCD panel.

12 Operating the Autoloader

Understanding the Menu Structure

The following graphic depicts the autoloader menu structure.
Figure 4 Operator Panel Menu Structure

Powering on the Autoloader

1 Plug the power cord into the outlet.
2 Plug the power cord into the rear panel of the autoloader.
3 Use the tip of a pen to press the ON switch as shown below:

4 Check the LCD display to make sure the autoloader is receiving power. If it is not, check the power

connections and your power source. During the Power-On Self Test (POST), all four LEDs are
illuminated briefly, followed by just the Ready/Activity LED flashing. When the initialization sequence is
complete, the LCD screen displays the main menu.

FastStor 2 User’s Guide 13

Configuring the Barcode Reader

If you have just installed a barcode reader, use the operator panel to configure it.

1 From the main menu, press + or – until Go offline appears. Press ENTER.
1 Press + or – until Configuration appears. Press ENTER.
2 Press + or – until Barcode Reader OFF appears. Press ENTER.
3 Press + or – until BCR CHANGE TO: ON appears. Press ENTER.

The Enable BCR message appears on the operator panel. Then the barcode reader scans all slots.
After the barcode reader is enabled, the autoloader and the host system sense its presence.
Operationally, the barcode reader is contro lle d by th e ho st so ftware.

Configuring the Remote Management Unit

Before you configure the RMU, obtain a valid IP address from your system administrator and use an
Ethernet cable to connect the Ethernet port on the back of the RMU to an Ethernet port on a working
network.

In order for the RMU to function properly, the system running your web browser must be set to accept
cookies.

1 Press + or – until Go offline appears. Press ENTER.
2 Press + or – until Configuration appears. Press ENTER.
3 Press + or – until Net Parameters appears. Press ENTER.
4 Press + or – until Network OFF appears. Press ENTER.
5 Press + to change the display to Network CHANGE TO: ON. Press ENTER.
6 Press + or – until DHCP OFF appears.

• If you are using DHCP, press ENTER. Press + or – until DHCP CHANGE TO: ON appears.
Press ENTER. Press CANCEL to move back up the menu tree.You are pr ompted to cycle po wer.
For information, refer to Pow er ing on th e Aut olo ad e r

• If you are not using DHCP, continue with step 7 on page 4-14

7 Press + or – until IP Address appears. Press ENTER.

The cursor defaults to the first digit of the default IP address “000.0 00 .0 0 0”.

8 Configure each digit of the IP address:

• Press ENTER to retain the “0”

• Press + to increment the digit

•Press – to decrement the digit.

When the IP address is correct, press ENTER. If your Ethernet network does not require a network
gateway or network mask, continue with step 11 on page 4-15

9 If your Ethernet network requires a network gateway, press + or – until GATEWAY ADDRESS appears.

on page 13. Exit this procedure.

.

.

• Press ENTER. The cursor defaults to the first digit of the default gateway address
“000.000.000”.

• Configure each digit of the gateway addres s :

14 Operating the Autoloader

• Press ENTER to retain the “0”

• Press + to increment the digit

•Press – to decrement the digit.
When the gateway address is correct, press ENTER.

10 If your Ethernet network requires a network mask, press + or – until NETMASK appears.

• Press ENTER. The cursor defaults to the first digit of the default subnet address “000.000.000”.

• Configure each digit of the network mask:

• Press ENTER to retain the “0”

• Press + to increment the digit

•Press – to decrement the digit.
When the network mask is correct, press ENTER.

11 Press CANCEL to move b ack up the menu tree.You are prompted to cycle power. For information, refer

to Powering on the Autoloader
The new settings cannot be used until the power is cycled.

on page 13.

Working with Data Cartridges

The following describes how to work with your data cartridges. For specific information about allowed
autoloader data cartridges, see Specifications

on page 59.

Write-Protecting Cartridges

All cartridges have a write-protect switch to prevent accidental erasure or overwriting of data. Before loading
a cartridge into the autoloader, make sure the write- protect switch on the fron t of the cartridge is po sitioned
as desired. Slide the switch to the right to write-protect the cartridge.

• For Super DLTtape II cartridges, an orange rectangle is visible wh en the cartridge is write­protected. See Figure 5

Slide the switch to the left to allow the autoloader to write updates to the tape.

• The write-protect switch displays a black void when the cartridge permits overwriting and erasure.

NOTE:

When a write-protected cartridge is loaded into the drive, a WP appears on the
bottom line of the LCD screen next to the inventory information. This message
appears until the cartridge is unloaded from the drive.

for the location of the switch on a Super DLTtape II data cartridge.

FastStor 2 User’s Guide 15

Figure 5 Write-Protect Switch on a Super DLTtape II Cartridge

Importing Cartridges

This option commands the autoloader to import a cartridge into a specific empty slot on the carousel.

CAUTION:

1 Make sure the write-protect switch is set as desired for each data cartridge (see Write-Protecting

Cartridges on page 15).

2 Press + or – until Go offline appears. Press ENTER.
3 Press + or – until Commands appears.
4 Press ENTER to access the available options.
5 Press + or – until Import appears. Press ENTER.
6 Press + or – until the desired slot number appears, and press ENTER.

You are not given the option to import a cartridge to an occupied slot.

7 When Insert Cartridge appears and the mail slot opens, inse rt the desired da ta cartri dge into the mail

slot so that the write-protect switch is facing out from the autoloader.

NOTE:

Performing an import or export of media during a data backup may
result in adverse results, which could include backup failure or other
errors.

If you are using the operator panel to clean the drive, import the cleaning
cartridge only when the operator panel requests it. You may keep a
cleaning cartridge in the autoloader if the backup sof tware can manage the
drive cleaning.

8 Repeat Step 6

are done importing cartridges.

9 Verify that the operator panel shows that the desired slots have cartridges installed.

16 Operating the Autoloader

and Step 7 as needed for any additional cartridges, and then pr ess CANCEL when you

Exporting Cartridges

This option moves a cartridge from a specific slot to the mail slot.

CAUTION:

1 Press + or – until Go offline appears. Press ENTER.
2 Press + or – until Commands appears. Press ENTER.
3 Press + or – until Export appears. Press ENTER.
4 Press + or – until the desired slot number appears. Press ENTER. You are not given the option to export

from an empty slot, and you cannot export directly from the drive.

5 When Remove Cartridge appears and the cartridge is ejected through the mail slot, remove the

exported cartridge from the autoloader, and press ENTER.

6 Repeat Step 4
7 Press CANCEL when you are done exporting cartridges.
8 Make sure the operator panel indicates that the desired slots contain cartridges.

Performing an import or export of media during a data backup may
result in adverse results, which could include backup failure or other
errors.

and Step 5 as needed for any additional cartridges.

Using Bulk Exchange

This option enables a user to import or export a complete set of cartridges. The bulk exchange operation
starts with slot 1 and cycles through all 8 slots, exporting cartridges that are present. The user has an
opportunity to insert a new cartridge before pressing the ENTER key.

1 Press + or – until Go offline appears. Press ENTER.
2 Press + or – until Commands appears. Press ENTER.
3 Press + or – until Bulk Exchange appears. Press ENTER.

The door opens. If there is a cartridge is Slot 1, it is exported. You are prompted to remove the cartridge.
Insert a replacement cartridge if desired.

4 Press ENTER.

The door opens. If there is a cartridge is Slot 2, it is exported. You are prompted to remove the cartridge.
Insert a replacement cartridge if desired.

This process repeats for slots 3 through 8.

Loading Cartridges

This option loads a cartridge from the autoloader slots into the tape drive.

1 Press + or – until Go offline appears. Press ENTER.
2 Press + or – until Commands appears. Press ENTER.
3 Press + or – until Load Cartridge appears.
4 Press ENTER to select.
5 Press + or – until the desired slot number appears, and press ENTER. The slot number you select

indicates the cartridge to be loaded into the tape drive.

FastStor 2 User’s Guide 17