User’s Guide
Quantum F2000
6-68750-01 Rev A
Quantum F2000 User’s Guide, 6-68750-01 Rev A June 2019 Product of USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not
limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this
publication from time to time without notice.
COPYRIGHT STATEMENT
© 2019 Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of
Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.
TRADEMARK STATEMENT
Artico, Be Certain (and the Q brackets design), DLT, DXi, DXi Accent, DXi V1000, DXi V2000, DXi V4000, DXiV-Series, FlexTier,
Lattus, the Q logo, the Q Quantum logo, Q-Cloud, Quantum (and the Q brackets design), the Quantum logo, Quantum Be Certain
(and the Q brackets design), Quantum Vision, Scalar, StorageCare, StorNext, SuperLoader, Symform, the Symform logo (and
design), vmPRO, and Xcellis are either registered trademarks or trademarks of Quantum Corporation and its affiliates in the United
States and/or other countries. All other trademarks are the property of their respective owners. Products mentioned herein are for
identification purposes only and may be registered trademarks or trademarks of their respective companies. All other brand names
or trademarks are the property of their respective owners. Quantum specifications are subject to change.
ii Quantum F2000 User’s Guide
Contents
Preface vii
Chapter 1 F2000 System Description 1
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
F2000 in a StorNext Shared Storage Environment. . . . . . . . . . . . . . . . . 3
Quantum Cloud Storage Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
F2000 and NVMe Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
So What is NVMe? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Lighting-Fast Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Designed for the Future . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
SAS Architecture vs NVMe Architecture . . . . . . . . . . . . . . . . . . 6
F2000 Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Redundant Canisters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Chapter 2 F2000 Component Overviews 9
Front Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Rear Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Quantum F2000 User’s Guide iii
Contents
System LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Front Chassis LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Rear Canister LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
PSU LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
SSD LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Canister Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Chassis Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Fan Module Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Interface Card Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
PIB Canister Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
PSU Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Rack Rails Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
SSD Assembly Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Chapter 3 F2000 Basic Operations 27
Use the BMC Web UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Supported Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
BMC Web UI Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Access the BMC Web UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Create Users or Update User Settings . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Off a Canister/System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Off Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Off Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power On a Canister . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Identify an F2000 System in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Check the Status of a Canister. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Check the System Inventory of a Canister . . . . . . . . . . . . . . . . . . . . . . 50
View and Download Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
View and Download the IPMI Event Log . . . . . . . . . . . . . . . . . 53
View the Audit Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Create and Download a F2000 Support Bundle . . . . . . . . . . . 56
Locate the System Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Locate the System Serial Number on the Hardware . . . . . . . . 62
iv Quantum F2000 User’s Guide
Contents
Locate the System Serial Number in the Software. . . . . . . . . . 63
Chapter 4 F2000 Customer Replaceable Units (CRUs) 67
ESD Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Chassis Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Chassis Replacement Considerations. . . . . . . . . . . . . . . . . . . . 69
Remove and Install a Chassis . . . . . . . . . . . . . . . . . . . . . . . . . 70
Fan Module Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Fan Module Replacement Considerations . . . . . . . . . . . . . . . 100
Identify a Failed Fan Module. . . . . . . . . . . . . . . . . . . . . . . . . 100
Remove a Fan Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Install a Fan Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Interface Card Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Interface Card Replacement Considerations . . . . . . . . . . . . . 117
Remove an Interface Card. . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Install an Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
PIB Canister Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
PIB Canister Replacement Considerations . . . . . . . . . . . . . . . 134
Remove a PIB Canister. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Install a PIB Canister . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
PSU Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
PSU Replacement Considerations . . . . . . . . . . . . . . . . . . . . . 141
Identify a Failed PSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Remove a PSU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Install a PSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Rack Rails Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Rack Rails Replacement Considerations. . . . . . . . . . . . . . . . . 147
Remove and Install Rack Rails . . . . . . . . . . . . . . . . . . . . . . . . 148
SSD Assembly Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
SSD Assembly Replacement Considerations . . . . . . . . . . . . . 172
SSD Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Quantum F2000 User’s Guide v
Contents
Identify a Degraded SSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Remove an SSD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Install an SSD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Glossary 183
vi Quantum F2000 User’s Guide
This manual introduces the Quantum F2000 and includes the following
information:
• System description
• Component overviews
• Basic operations
• Customer replaceable unit (CRU) instructions
Audience This manual is written for F2000:
•System users
• System administrators
Preface
• Field Service Engineers
Prerequisites Prerequisites for using this product include knowledge of:
• StorNext administration
• Network administration
• SAN management
• Fibre Channel and Ethernet protocols
Quantum F2000 User’s Guide vii
Preface
Document Organization The following is a brief description of chapter contents:
• Chapter 1, F2000 System Description provides an overview of the
F2000 and its components.
• Chapter 2, F2000 Component Overviews provides a high-level
overview of system components.
• Chapter 3, F2000 Basic Operations provides instructions on how to
perform basic tasks, such as log into the BMC Web UI, access and
download logs, power off/on system canisters, and locate the
system serial number.
• Chapter 4, F2000 Customer Replaceable Units (CRUs) provides
removal and installation procedures for CRUs.
• Glossary
Notational Conventions This manual uses the following conventions:
Convention Example
User input is shown in bold font. ./DARTinstall
Computer output and command
line examples are shown in
monospace font.
User input variables are enclosed in
angle brackets.
For UNIX and Linux commands, the
command prompt is implied.
./DARTinstall
http://<ip_address>/cgi-bin/
stats
./DARTinstall
is the same as
# ./DARTinstall
File and directory names, menu
commands, button names, and
window names are shown in bold
font.
Menu names separated by arrows
indicate a sequence of menus to be
navigated.
/data/upload
Utilities > Firmware
viii Quantum F2000 User’s Guide
Preface
The following formats indicate important information:
Note: Note emphasizes important information related to the main
topic.
Caution: Caution indicates potential hazards to equipment or data.
WARNING: Warning indicates potential hazards to personal safety.
• Right side of the system — Refers to the right side as you face the
component being described.
• Left side of the system — Refers to the left side as you face the
component being described.
Product Safety
Statements
Quantum will not be held liable for damage arising from unauthorized
use of the product. The user assumes all risk in this aspect.
This unit is engineered and manufactured to meet all safety and
regulatory requirements. Be aware that improper use may result in
bodily injury, damage to the equipment, or interference with other
equipment.
WARNING: Before operating this product, read all instructions and
warnings in this document and in the system, safety, and
regulatory guide.
Quantum F2000 User’s Guide ix
Preface
x Quantum F2000 User’s Guide
Related Documents The following Quantum documents are also available for F2000
systems. To download these documents, go to the
Documentation Center
Document
No.
at www.quantum.com/F2000docs
Document Title
F2000
Document
Description
Preface
6-68748-01
6-68738-01
6-68751-01
6-68749-01
F2000 Release Notes
F2000 Quick Start
F2000 Site Planning
Guide
F2000 Installation
Guide
Provides
compatibility
information, known
issues, and latebreaking information
not included in
product
documentation
Describes how to
quickly get your
F2000 up and
running
Contains site
planning information
for the F2000
Contains detailed,
step-by-step
hardware installation
and system
configuring
procedures for the
F2000
For the most up to date information on the F2000, see:
http://www.quantum.com/ServiceandSupport/Index.aspx
Contacts For information about contacting Quantum, including Quantum office
locations, go to:
http://www.quantum.com/aboutus/contactus/index.aspx
Quantum F2000 User’s Guide xi
Preface
Comments To provide comments or feedback about this document, or about other
Quantum technical publications, send e-mail to:
doc-comments@quantum.com
Getting More
Information or Help
StorageCare™, Quantum’s comprehensive service approach, leverages
advanced data access and diagnostics technologies with crossenvironment, multi-vendor expertise to resolve backup issues faster and
at lower cost.
Accelerate service issue resolution with these exclusive Quantum
StorageCare services:
• Service and Support Website - Register products, license software,
browse Quantum Learning courses, check backup software and
operating system support, and locate manuals, FAQs, firmware
downloads, product updates and more in one convenient location.
Benefit today at:
http://www.quantum.com/serviceandsupport/get-help/
index.aspx#contact-support
• eSupport - Submit online service requests, update contact
information, add attachments, and receive status updates via email.
Online Service accounts are free from Quantum. That account can
also be used to access Quantum’s Knowledge Base, a
comprehensive repository of product support information. Get
started at:
http://www.quantum.com/customercenter/
For further assistance, or if training is desired, contact the Quantum
Customer Support Center:
North America 1-800-284-5101 (toll free)
+1-720-249-5700
EMEA +800-7826-8888 (toll free)
+49-6131-324-185
APAC +800-7826-8887 (toll free)
+603-7953-3010
xii Quantum F2000 User’s Guide
Preface
For worldwide support:
http://www.quantum.com/serviceandsupport/get-help/
index.aspx#contact-support
StorageCare Guardian Securely links Quantum hardware and the diagnostic data from the
surrounding storage ecosystem to Quantum's Global Services Team for
faster, more precise root cause diagnosis. StorageCare Guardian is
simple to set up through the Internet and provides secure, two-way
communications with Quantum’s Secure Service Center. Learn more at:
http://www.quantum.com/ServiceandSupport/Services/
GuardianInformation/Index.aspx
Quantum F2000 User’s Guide xiii
Preface
Worldwide End-User
Product Warranty
For more information on the Quantum Worldwide End-User Standard
Limited Product Warranty:
http://www.quantum.com/serviceandsupport/warrantyinformation/
index.aspx
xiv Quantum F2000 User’s Guide
Chapter 1
F2000 System Description
This chapter provides an overview of the Quantum F2000 array and its
components and includes the following sections:
• Product Overview on page 2
• F2000 in a StorNext Shared Storage Environment on page 3
• Quantum Cloud Storage Platform on page 4
• F2000 and NVMe Benefits on page 5
• F2000 Hardware Overview on page 7
Quantum F2000 User’s Guide 1
Chapter 1: F2000 System Description
Product Overview
Product Overview
The Quantum F2000 is a high-performance, highly available and reliable
storage array designed for studio editing, rendering, and other
performance-intensive workloads for large unstructured data sets.
See Figure 1 for the front view of the F2000.
Figure 1 Quantum F2000 with
Bezel
The F2000 uses Non-Volatile Memory Express (NVMe) flash drives for
ultra-fast reads and writes and to support a huge amount of parallel
processing. In addition, the F2000 uses the latest remote direct memory
access (RDMA) networking technology to provide direct access between
workstations and the NVMe storage devices, to provide predictable,
ultra-fast network performance. Lastly, both the software and hardware
architecture are designed to be highly available.
Relative to traditional solid state drive (SSD) and hard disk drive (HDD)
storage arrays, the F2000 is orders of magnitude faster, enables users to
move from Fibre Channel (FC) SAN infrastructures to Ethernet
infrastructures without giving up performance, and gains back racks of
data center space.
Unlike other NVMe storage arrays, the F2000 was designed specifically
for video and video-like data sets, so it can easily handle the
performance requirements of ultra-high-def content, high-resolution
images, and other forms of unstructured data.
2 Quantum F2000 User’s Guide
Chapter 1: F2000 System Description
F2000 in a StorNext Shared Storage Environment
F2000 in a StorNext Shared Storage Environment
With the F2000 in a StorNext shared storage environment, users access
data directly from the storage—either on the SAN or on an IP network—
without the bottlenecks associated with current storage and
networking technologies. The result is dramatically lower, and
predictable, latencies for anyone working in Ultra High Definition (UHD)
and high-frame-rate (HFR) content.
As shown in the Figure 2, client workstations and applications are able
to access the NVMe storage directly through 32 Gb FC, or through 100
GbE using RDMA.
Users can add more NVMe storage by adding more F2000 arrays.
Figure 2 F2000 in a StorNext
Shared Storage Environment
Quantum F2000 User’s Guide 3
Chapter 1: F2000 System Description
Quantum Cloud Storage Platform
Quantum Cloud Storage Platform
The Quantum Cloud Storage Platform is the software that powers the
F2000. Quantum’s Cloud Storage Platform is a software-defined storage
platform that was designed specifically for video and other large
unstructured data sets.
The Quantum Cloud Storage Platform is:
• Software-defined: Run on bare metal, in a virtual machine, or in
the cloud. No hardware dependence.
• Highly available: With capabilities that include active/active
clustering, failover, and different forms of data protection.
• Tuned for low latency and fast streaming performance: Because
the Quantum Cloud Storage Platform was built for video and videolike data, we’ve stripped out the data services that don’t apply to
video, making the architecture more efficient and maximizing
streaming performance to the storage.
Figure 3 Quantum Cloud
Storage Platform
4 Quantum F2000 User’s Guide
Chapter 1: F2000 System Description
F2000 and NVMe Benefits
F2000 and NVMe Benefits
So What is NVMe? At a high-level, NVMe (Non-Volatile Memory Express) is a
communications standard/protocol developed specially for SSDs by a
consortium of vendors that operates across the PCIe bus (hence the
‘Express’ in the name), which allows the SSD drives to act more like the
fast memory that they are, rather than the hard disks they imitate.
Lighting-Fast Performance
With the ability to support massive 1000+ node render farms without
data contention, support playout to multiple digital intermediaries from
a single volume, or work effortlessly with uncompressed 8K content, the
F2000 supports all these workflows and more. It does this by taking
advantage of NVMe performance and parallelism.
Designed for the Future NVMe inherently provides direct access to storage and massive
parallelism to unlock the true performance of flash.
The F2000 also supports RDMA protocols—another networking
technology that reduces network overhead, and provides direct client
access to storage.
For users moving to IP-based workflows and infrastructures, the
combination of these technologies will enable users to future-proof
their infrastructure and accelerate their workflows in the process.
Quantum F2000 User’s Guide 5
Chapter 1: F2000 System Description
F2000 and NVMe Benefits
SAS Architecture vs NVMe Architecture
Figure 4 SAS Architecture vs.
NVMe Architecture
In SAS architecture, all CPU-cores have to go through a single SAS HBA
for storage access, which creates a central bottleneck for all I/O.
With NVMe architecture, there is no central bottleneck for I/O. Every
CPU-core can talk to every device.
Refer to Figure 4 for an example of current SAS architecture compared
to NVMe architecture.
6 Quantum F2000 User’s Guide
F2000 Hardware Overview
The F2000 is a 2U, dual-node server with two hot-swappable canisters
and up to 24 dual-ported NVMe drives. Each canister can access all 24
NVMe drives, and each canister includes processing power, memory,
and connectivity specifically designed for the highest performance and
availability.
See Figure 5 for an overview of the main F2000 hardware components.
Figure 5 Main F2000
Components
Chapter 1: F2000 System Description
F2000 Hardware Overview
Item Component
1 Drive Bay at the front of the system containing 24 NVMe Solid
State Drives (SSDs).
2 Redundant power supply units (PSUs) at the rear of the
system. Left PSU is PSU A and the right PSU is PSU B.
3 Redundant, hot-swappable canisters at the rear of the
system. This example shows an FC model, with four dual-port
32 Gb FC cards installed.
Quantum F2000 User’s Guide 7
Chapter 1: F2000 System Description
F2000 Hardware Overview
Capacity The F2000 array holds up to 24 dual-ported NVMe SSDs, and is available
in three capacity points:
• 46 TB (24 x 1.92 TB)
• 92 TB (24 x 3.84 TB)
• 184 TB (24 x 7.68 TB)
Power The F2000 array contains redundant power supply units (PSUs) and runs
on an input voltage of 200-240VAC and consumes ~2000W under
typical conditions.
Redundant Canisters The F2000 contains redundant, hot-swappable canisters. Each canister
contains:
• Dual Xeon 6140 CPUs, 2.3 GHz, 18 C, 140 W
• 4 x 32 GB ECC RDIMM, DDR4-2666 MHz (128 GB per canister)
• 4+1 40 mm fan modules
• Board Management Controller (BMC)
• 2 x M.2 boot drives
• 2 x PCIe Gen3 x16 Low Profile and 1 x PCIe Gen3 x16 Standard
Height
• 2 x Dual-port 32 Gb FC cards (FC model)
• 1 x Dual-port 100 Gb Ethernet card (Ethernet model)
•1 x VGA port
• 2 x USB 3.0 ports
• 4 x 10 GbE (RJ45) ports
• 1 x 1 GbE (RJ45) port for system management that can be
controlled through IPMI
8 Quantum F2000 User’s Guide
Chapter 2
F2000 Component
Overviews
This chapter describes the individual components that make up the
F2000 system and includes the following sections:
• Front Components on page 10
• Rear Components on page 11
• System LEDs on page 13
• Canister Description on page 17
• Chassis Description on page 18
• Fan Module Description on page 19
• PIB Canister Description on page 22
• PSU Description on page 23
• Rack Rails Description on page 25
• SSD Assembly Description on page 26
Quantum F2000 User’s Guide 9
Chapter 2: F2000 Component Overviews
Front Components
Front Components
The front of the F2000 contains a drive bay that includes 24 Non-Volatile
Memory Express (NVMe) Solid State Drives (SSDs).
The SSDs are numbered from 1 to 24 going left-to-right. The drive slot
number is printed at the bottom of the chassis below the SSD drive
assemblies (see
Figure 6 F2000 Front
Components (Bezel Removed)
Figure 6).
Item Description
1 Drive bay containing 24 NVMe SSDs
2 Drive slot number at the bottom of the chassis
10 Quantum F2000 User’s Guide
Rear Components
The rear layout of the F2000 includes redundant power supply units
(PSUs) and redundant canisters.
The top canister and bottom canister contain the same input/output
ports and the same number of PCIe slots. However, the top canister is
inverted when compared to the bottom. This means that the port
labeling and PCIe slot numbering is in the reverse order (from left to
right) for the top canister.
See Figure 7 for more details about the component locations at the rear
of the system.
Figure 7 F2000 Rear
Components
Chapter 2: F2000 Component Overviews
Rear Components
Item Description
1 PSU A (left) and PSU B (right)
2 Bottom canister
3 Top can is te r
4 Port for IPMI/BMC (RJ45)
5 Serial UART Port
Quantum F2000 User’s Guide 11
Chapter 2: F2000 Component Overviews
Rear Components
Note: Fibre Channel cards are shown installed in PCIe slots 1 and 2 in
Item Description
6 Port 1, 10 GbE (RJ45)
7 Port 2, 10 GbE (RJ45)
8 VGA Port (DB-15)
9 Port 3, 10 GbE (RJ45)
10 Port 4, 10 GbE (RJ45)
11 Dual USB 3.0 ports
Figure 7. For more details about interface cards, refer to
Interface Card Descriptions on page 20.
12 Quantum F2000 User’s Guide
Chapter 2: F2000 Component Overviews
System LEDs
System LEDs
This section provide details on the following system LEDs:
• Front Chassis LEDs
• Rear Canister LEDs on page 14
• PSU LED on page 15
• SSD LEDs on page 16
Front Chassis LEDs The front chassis LEDs are available on the left side of the system and
are visible with or without the Quantum bezel installed. See
an example of the LEDs with the bezel installed.
Figure 8 Front Chassis LEDs
(Quantum Bezel Installed)
Figure 8 for
Item LED Action
1 Power • Off: Power off
• Green solid: Power on
2 Identify • Off: Chassis is not being identified
• Blue: Chassis is being identified
3 Fault • Off: No faults reported
• Amber (1Hz Blinking): Warning error
• Amber (4Hz Blinking): Critical error
• Amber solid: Fault conditions exist
Quantum F2000 User’s Guide 13
Chapter 2: F2000 Component Overviews
System LEDs
Rear Canister LEDs The rear canister LEDs are available on both canisters. The bottom
canister LEDs are located on the lower-left of the canister. The top
canister is inverted, so the LEDs on that canister are located at the topright of the canister. See
the LEDs.
Figure 9 Rear Canister LEDs
Figure 9 for the locations and descriptions of
Item LED Action
1 Power • Off: Canister power off
• Green solid: Canister power on
2 Active • Off: Canister not active
• Green: Canister is active
3 Fault • Amber solid: Fault conditions exist
• Off: Normal operation
4 BBU Status Not used
5 BBU Fault Not used
14 Quantum F2000 User’s Guide
Chapter 2: F2000 Component Overviews
System LEDs
PSU LED The PSU Fault led is located in the same position on PSU A and PSU B.
See
Figure 10 for the location and description of the LED.
Figure 10 PSU LED Location
Item LED Action
1 Power • Off: PSU power off
• Green solid: PSU power on
• Amber solid: Fault, failure, or AC
disconnection on PSU
Quantum F2000 User’s Guide 15
Chapter 2: F2000 Component Overviews
System LEDs
SSD LEDs The SSD LEDs are located at the top of the SSD drive carrier. See
Figure 11 for the locations and descriptions of each LED.
Figure 11 SSD LED Locations
Item LED Action
1 Drive Fault LED Amber (solid or blinking): Degraded
drive reported. Replace the drive.
2 Drive Link/Active • Off: No drive present
• Green: Drive present
• Green (Blinking): Drive active
16 Quantum F2000 User’s Guide
Canister Description
The F2000 chassis contains redundant canisters that each contain and
connect system components. The major system components, such as
the interface cards, fan modules, CPUs, DIMMs, and M.2 Boot Drives,
are all contained inside the canisters.
The redundancy of the canisters is designed so that the system can run
on one canister in the event that the other canister fails. The canisters
can be hot-swapped to ensure that the F2000 is always available.
Refer to Figure 12 for an overview of the canister components.
Figure 12 Canister
Components
Chapter 2: F2000 Component Overviews
Canister Description
Item Description
1 Canister connectors
2 Cover release buttons
3 Canister release latches
4 Rear I/O
Quantum F2000 User’s Guide 17
Chapter 2: F2000 Component Overviews
Chassis Description
Chassis Description
The chassis is the primary housing that contains and connects all of the
F2000 components.
The chassis is 2U in height and contains the drive bay, located at the
front, which houses all 24 of the data SSDs. The rear of the chassis
contains PSU bays and two canister bays (see
The major system components, such as the fan modules, CPUs, memory,
and M.2 boot drives, are all contained within each of the two canisters.
Figure 13 Chassis Components
Figure 13 on page 18).
Item Description
1 Drive Bay at the front of the system
2 Dual canister bays at the rear of the system
3 Dual PSU bays at the rear of the system
18 Quantum F2000 User’s Guide
Fan Module Description
The fan module is a grouping of two fans and provides the primary
cooling for the F2000. The fan module is installed inside the canister in
close proximity to the canister components to provide efficient cooling
to system components.
An F2000 system contains 10 fan modules, with five fan modules in
each canister.
Figure 14 Fan Components
Chapter 2: F2000 Component Overviews
Fan Module Description
Item Description
1 Fan handles used to lift the fan module out from the
canister
2 Fan module (which includes two fans)
Quantum F2000 User’s Guide 19
Chapter 2: F2000 Component Overviews
Interface Card Descriptions
Interface Card Descriptions
An F2000 array can include one of the following Fibre Channel (FC) or
Ethernet interface card configurations:
• 4 x 32 Gb FC, Dual-Port, QLogic 2742 cards per system (see
Figure 15).
• 2 x 100 GbE, Dual Port, Mellanox ConnectX-5 cards per system (see
Figure 16 on page 21).
Note: An F2000 is not available with both FC cards and Ethernet
cards installed in the same system.
Figure 15 32 GFC Dual-Port
QLogic 2743
20 Quantum F2000 User’s Guide
Figure 16 100 GbE Dual-Port
Mellanox ConnectX-5
Chapter 2: F2000 Component Overviews
Interface Card Descriptions
Quantum F2000 User’s Guide 21
Chapter 2: F2000 Component Overviews
PIB Canister Description
PIB Canister Description
The Power Interface Board (PIB) canister houses the PIB that extends the
connection of the PSU to the midplane. The PIB canister contains a PSU
connector that attaches to the PIB. The other end of the PIB canister
contains a card edge connection that fits into a midplane connector.
Figure 17 PIB Canister
Components
Item Description
1 PIB card edge
2 PSU connector
3 Canister
4 Handle
22 Quantum F2000 User’s Guide
PSU Description
Chapter 2: F2000 Component Overviews
PSU Description
The F2000 contains two redundant, hot-swappable 2000 W power
supply units (PSUs). Each PSU requires an input voltage of between 200240 AC. The PSUs are 80 Plus™ Platinum certified, and utilize C14 power
cable receptacles. See
Ta bl e 1 for more PSU specifications.
Table 1 PSU Specifications
Specifications Value
Power Output 2000 W
80 PLUS Standard 80 Plus™ Platinum
Input Voltage 200-240 VAC
Connector Type C14
Number per chassis 2
Weight .81 kg / 1.8 lbs
Note: The system power supply units (PSUs) require high-line voltage
(200–240 VAC) to supply their rated capacity.
See Figure 18 on page 24 for descriptions of the PSU components.
Quantum F2000 User’s Guide 23
Chapter 2: F2000 Component Overviews
PSU Description
Figure 18 PSU Components
Item Description
1 Latch Release Lever
2 Power Receptacle
3 Fan
4 Handle
5 Connector
24 Quantum F2000 User’s Guide
Rack Rails Description
The F2000 is attached to a rack using two rack-mounted rails that allow
for the redundant canisters to be pulled out of the rear of the chassis for
servicing (see
The rack rails contain a rack ear locking mechanism on both sides to
secure the chassis in the rack during basic servicing procedures. The rack
ear locks are easily unlatched to provide the option to pull the chassis
out of the rack to service the system.
Figure 19 Rack Rails
Components
Chapter 2: F2000 Component Overviews
Rack Rails Description
Figure 19).
Item Description
1 Rear rack-mounting bracket
2 Chassis shelf
3 Front rack-mounting bracket
Quantum F2000 User’s Guide 25
Chapter 2: F2000 Component Overviews
SSD Assembly Description
SSD Assembly Description
The SSD assembly is comprised of two parts: SSD and drive carrier. See
Figure 20 to identify the main components of the SSD assembly.
Figure 20 SSD Assembly
Components
Item Description
1 SSD
2 Drive carrier
3 Drive carrier handle
4 Latch release button
5 LEDs
Note: See SSD LEDs on page 16 for details about the SSD assembly
LEDs.
26 Quantum F2000 User’s Guide
Chapter 3
F2000 Basic Operations
This chapter describes how to perform basic system operations and
includes the following sections:
• Use the BMC Web UI on page 28
• Supported Browsers on page 28
• BMC Web UI Overview on page 29
• Access the BMC Web UI on page 30
• Create Users or Update User Settings on page 35
• Power Off a Canister/System on page 39
• Power On a Canister on page 43
• Identify an F2000 System in a Rack on page 47
• Check the Status of a Canister on page 49
• Check the System Inventory of a Canister on page 50
• View and Download Logs on page 53
• Locate the System Serial Number on page 62
Quantum F2000 User’s Guide 27
Chapter 3: F2000 Basic Operations
Use the BMC Web UI
Use the BMC Web UI
Each F2000 canister uses an embedded web server called the BMC Web
UI to handle out-of-band (OOB) management. This user interface is
designed to easily control power, access reports/logs, and create/update
new users.
Supported Browsers Ta bl e 2 provides information about the web browser and operating
system (OS) support for the BMC Web UI.
Table 2 Web Browser and OS
Support for the BMC Web UI
Browser Linux Windows Mac
Firefox (version
2.0+)
Internet
Explorer
(version 7+)
Chrome
(version 2.0+)
Safari (12.1) N/A N/A Yes
Yes ( de fa ult) Ye s Yes
(tested with version
60.6.3esr 64bit)
No Yes ( d ef au lt ) N/A
No Yes Ye s
(tested with version
74.0.3729.169)
28 Quantum F2000 User’s Guide
Chapter 3: F2000 Basic Operations
Use the BMC Web UI
BMC Web UI Overview The BMC Web UI contains the main sections listed in Figure 21 on
page 29.
Figure 21 BMC Web UI
Overview
Item Description
1 Quick Button Menu
2 Navigation Menu
3 Dashboard
Quick Button Menu
The Quick Buttons Menu provides active user information and
functions. The Messages and Warning buttons display information
without having to leave the current window that is being used. The
Sync and Refresh buttons allow the user to quickly and easily update
Quantum F2000 User’s Guide 29
Chapter 3: F2000 Basic Operations
Use the BMC Web UI
the page they are on. The User button provides quick access to profile
settings and a Sign out option.
Navigation Menu
The Navigation Menu allows the user to navigate to all of the features
available in the BMC Web UI.
Dashboard
The Dashboard displays the canister's control panel and includes
sections that contain diagnostic information related to the current
running conditions. You can click each section on the Dashboard to
quickly access additional information.
Access the BMC Web UI To access the BMC Web UI, you need to complete the following
procedures:
• Connect to the IPMI/BMC Port
• Configure Laptop Network Settings for Direct Connections on
page 31
• Log Into the BMC Web UI on page 32
Connect to the IPMI/BMC Port
To connect to an IPMI/BMC Port on a canister:
1 Use an Ethernet cable to connect a notebook computer to the IPMI/
BMC port on a canister (see
30 Quantum F2000 User’s Guide
Figure 22 on page 31).
Figure 22 F2000 Rear View IPMI/BMC Port on Canister A
Chapter 3: F2000 Basic Operations
Use the BMC Web UI
Item Description
1 IPMI/BMC port on the bottom canister
2 IPMI/BMC port on the top canister
Configure Laptop Network Settings for Direct Connections
Complete one of the following two procedures, depending on whether
you are using a Windows or Mac notebook computer.
For Windows
This procedure assumes you are running Windows 10 on your notebook
computer. The steps might be different if you are using another
operating system.
1 On your notebook computer, access the Network and Sharing
Center control panel. To do this, press the Windows key on the
keyboard, type “view network status and devices” and press Enter.
2 On your notebook computer, access the Network and Sharing
Center control panel. To do this, press the Windows key on the
keyboard, type “view network status and devices” and press Enter.
3 Click Change adapter settings.
4 Right-click the network connection that corresponds to the Ethernet
port on your notebook computer (for example, Ethernet), and click
Properties.
5 Select Internet Protocol Version 4 (TCP/IPv4) in the list of
connections, and then click Properties.
Quantum F2000 User’s Guide 31
Chapter 3: F2000 Basic Operations
Use the BMC Web UI
6 Select Use the following IP address and then enter the following
information:
• IP address: 192.168.17.10
• Subnet mask: 255.255.255.0
7 Click OK, and then click Close.
Wait at least two minutes for the computer to set the IP addresses
on the local computer.
For Mac
The following procedure assumes you are using a Mac. Steps may differ
for your system, depending on your macOS version.
1 Select the Apple menu > System Preferences> Network, and
select the Ethernet connection.
In the Configure IPv4 drop-down list, select Manually.
2 Enter the IP address and subnet mask values (leave gateway blank):
• TCP/IPv4 address: 192.168.17.10
• Subnet mask: 255.255.255.0
3 Click Apply.
4 Close the Network dialog.
Wait at least two minutes for the laptop to enable the network
connection.
Log Into the BMC Web UI
1 On the notebook computer, open a supported Web browser and
type https://192.168.17.21 in the address box, and press Enter.
Note: You must use “https://” the first time you access the BMC
Web UI through the IPMI/BMC port.
32 Quantum F2000 User’s Guide
Figure 23 BMC Web UI
Login Screen
Chapter 3: F2000 Basic Operations
Use the BMC Web UI
The Web UI Welcome to BMC page appears (see Figure 23).
2 Log in to the BMC Web UI. The default credentials are:
•Username: admin
• Password: admin
Note: For instructions on how to change the default admin
password and/or create a new user, refer to
Create Users or
Update User Settings on page 35.
The BMC Web UI Dashboard appears (see Figure 24 on page 34).
Quantum F2000 User’s Guide 33
Chapter 3: F2000 Basic Operations
Use the BMC Web UI
Figure 24 BMC Web UI
Dashboard
34 Quantum F2000 User’s Guide
Create Users or Update User Settings
The BMC Web UI allows you to update the default admin user
credentials and create additional users.
To update the admin user account settings or create a new user:
1 From the BMC Web UI Dashboard, click Settings from the left
menu.
The Settings page appears (see Figure 25).
Figure 25 Settings Page
Chapter 3: F2000 Basic Operations
Create Users or Update User Settings
2 Click User Management.
The User Management Configuration page appears (see Figure 26
on page 36).
Quantum F2000 User’s Guide 35
Chapter 3: F2000 Basic Operations
Create Users or Update User Settings
Figure 26 User Management
Configuration Page
3 Do one of the following:
• Click an existing user account card, such as admin, to update an
existing account.
• Click an unassigned user card to create a new user account.
The User Management Configuration page appears (see Figure 27
on page 37).
36 Quantum F2000 User’s Guide
Figure 27 User Management
Configuration Page (Example)
Chapter 3: F2000 Basic Operations
Create Users or Update User Settings
Quantum F2000 User’s Guide 37
Chapter 3: F2000 Basic Operations
Create Users or Update User Settings
4 Enter or update the following user account settings:
• Change Password: Select to change or enter a password.
Selecting the setting enables the following:
• Password Size: Select either 16 bytes or 20 bytes.
• Password: Enter a new password for the account.
• Confirm: Re-enter the new password for the account to
confirm.
• Enable User Access: Click to enable a specific privilege level for
the user account.
• Privilege: Select from one of the following privilege levels:
•User
• Administrator
•Operator
•None
Note: The Administrator privilege level allows the user access to
all functions within the BMC Web UI. The other user
privilege levels contain limitations to what functions and
features can be accessed or configured.
• KVM Access: Enables remote KVM access for the user account.
• VMedia Access: Enables VMedia access for the user account.
• SNMP Access: Enables SNMP access for the user account.
Selecting this setting enables the following:
• SNMP Access level: Select either Read Only or Write Only.
• SNMP Authentication Protocol: Select either SHA or MD5.
• SNMP Privacy Protocol: Select either DES or AES.
• Email Format: Select AMI-Format or FixedSubject-Format.
• Email ID: Enter an email ID.
• Existing SSH Key: Displays existing SSH Key.
• Upload SSH Key: Click the folder button to browse to the
location of your SSH key file to upload.
5 Click Save. The system saves the new or updated user account.
38 Quantum F2000 User’s Guide
You can now use the new or updated user account.
Power Off a Canister/System
This procedure describes how to power off a single F2000 canister. The
F2000 contains redundant canisters, and it is designed so that the
system can run on one canister in the event that the other canister fails.
If you need to power off the entire F2000 for maintenance purposes,
you must power off both canisters and unplug the power cables from
the PSUs.
Chapter 3: F2000 Basic Operations
Power Off a Canister/System
Power Off Considerations
If you power off the entire F2000 system (both canisters), be sure to
stop all I/O from clients to avoid data loss.
Power Off Procedure To power off a single canister or power off the entire system:
1 Access the BMC Web UI for a canister.
Note: Refer to Access the BMC Web UI on page 30 for detailed
instructions on how to access and log into the BMC Web
UI.
2 From the BMC Web UI Dashboard, click Power Control from the left
menu.
The Power Control page appears (see Figure 28 on page 40).
Quantum F2000 User’s Guide 39
Chapter 3: F2000 Basic Operations
Power Off a Canister/System
Figure 28 Power Control Page
3 Verify that you are powering down the correct canister. You can do
this by identifying the specific canister listed on the screen in the
Current Canister Position information:
• Up: Top ca ni st er
• Down: Bottom canister
See Figure 29 on page 41 for canister locations.
40 Quantum F2000 User’s Guide
Figure 29 F2000 Rear Canister Locations
Chapter 3: F2000 Basic Operations
Power Off a Canister/System
Item Description
1 Bottom canister
2 To p ca ni s te r
4 Under Host is currently on, select Power Off to power off the
canister.
Note: Do not use the Power Cycle, Hard Reset, or ACPI
Shutdown options. In addition, do not use any of the
options under Peer canister Host is currently on section.
5 Click Perform Action.
The system displays a dialog window with the message: “Are you
sure to perform this operation?”
6 Click OK.
The system then displays the following message on the page:
“Performing Power Action... Please wait”
The Fault LED on the front of the system and on the rear of the
canister turns on solid amber when the canister is powered off (see
Figure 30 on page 42).
Quantum F2000 User’s Guide 41
Chapter 3: F2000 Basic Operations
Power Off a Canister/System
Figure 30 Fault LED on the
Front of System and Rear of
the Bottom Canister
Item LED Action
1 System
Amber solid: Fault conditions exist
Fault
2 Canister
Fault
42 Quantum F2000 User’s Guide
Amber solid: Fault conditions in canister
exist
7 Do one of the following:
Power On a Canister
Chapter 3: F2000 Basic Operations
Power On a Canister
• If you need to power off just one canister, the process is
complete.
• If you need to power off the entire system, then you must
power off the second canister and disconnect the power cables
from the PSUs:
a Disconnect the Ethernet cable from the IPMI/BMC port on
the canister and plug it into the IPMI/BMC port on the other
canister.
b Repeat Step 1 on page 39 through Step 6 to power off the
second canister.
c Disconnect the power cables from the PSUs to completely
remove power from the system.
To power on a canister:
1 Access the BMC Web UI for the canister you need to power on.
Note: Refer to Access the BMC Web UI on page 30 for detailed
instructions on how to access and log into the BMC Web
UI.
2 From the BMC Web UI Dashboard, click Power Control from the left
menu.
The Power Control page appears (see Figure 28 on page 40). The
page should indicate that the “Host is currently off”.
Quantum F2000 User’s Guide 43
Chapter 3: F2000 Basic Operations
Power On a Canister
Figure 31 Power Control Page
3 Verify that you are powering on the correct canister. You can do this
by identifying the specific canister listed on the screen in the
Current Canister Position information:
• Up: Top ca ni st er
• Down: Bottom canister
See Figure 29 on page 41 for canister locations.
44 Quantum F2000 User’s Guide
Figure 32 F2000 Rear Canister Locations
Chapter 3: F2000 Basic Operations
Power On a Canister
Item Description
1 Bottom canister
2 To p ca ni s te r
4 Under Host is currently off, select Power On to power on the
canister.
Note: Do not use the Power Cycle, Hard Reset, or ACPI
Shutdown options. In addition, do not use any of the
options under Peer canister Host is currently on section.
5 Click Perform Action.
The system displays a dialog window with the message “Are you
sure to perform this operation?
6 Click OK.
The system then displays the following message on the page:
“Performing Power Action... Please wait”
The Fault LED on the front of the system and on the rear of the
canister turns off and the Power LED on the front of the system and
on the rear of the canister display solid green (see
Figure 33 on
page 46).
Quantum F2000 User’s Guide 45
Chapter 3: F2000 Basic Operations
Power On a Canister
Figure 33 Power LED on the
Front of System and Rear of
the Bottom Canister
Item LED Action
1 System Power Green solid: Power on
2 Canister Power Green solid: Canister power on
46 Quantum F2000 User’s Guide
Identify an F2000 System in a Rack
You may need to identify the F2000 when installed in a crowded data
center rack. You can do this by turning on the blue Identify LED on the
front of the chassis using the BMC Web UI.
To turn on the blue Identify LED:
1 Access the BMC Web UI for a canister.
Note: Refer to Access the BMC Web UI on page 30 for detailed
instructions on how to access and log into the BMC Web
UI.
2 From the BMC Web UI Dashboard, click Server Identify from the
navigation menu.
The Server Identify on Host Server page appears (see Figure 34 on
page 47).
Chapter 3: F2000 Basic Operations
Identify an F2000 System in a Rack
Figure 34 Server Identify on
Host Server Page
Quantum F2000 User’s Guide 47
Chapter 3: F2000 Basic Operations
Identify an F2000 System in a Rack
Figure 35 Blue Identify LED
- F2000 Front
3 Do one of the following:
•Select UID LED ON to turn on the Identify LED. This turns on the
LED indefinitely.
•Select UID LED INTERVAL to turn on the Identify LED for a
specific amount of time. Enter the amount of time you want the
Identify LED to remain illuminated in the Server Identify
Timeout <time> second(s) field. The default time is 15
seconds.
4 Select Perform Action.
The system displays a dialog window with the message “Are you
sure to perform this operation?
5 Click OK.
6 Go to the front of the rack where the F2000 is installed and locate
the F2000 with the illuminated blue Identify LED (see
Figure 35).
Item LED Action
1 Identify • Off: Chassis is not being identified
• Blue: Chassis is being identified
7 If you turned on the Identify LED using the UID LED ON option, turn
off the LED by selecting UID LED OFF.
48 Quantum F2000 User’s Guide
Check the Status of a Canister
If you see a Fault LED illuminated on the front of the F2000 or on the
back of the F2000 on a particular canister, you can check the status of
the canister sensors for information about a component failure.
To check the status of canister sensors:
1 Access the BMC Web UI for a canister.
Note: Refer to Access the BMC Web UI on page 30 for detailed
instructions on how to access and log into the BMC Web
UI.
2 From the BMC Web UI Dashboard, click Sensor from the navigation
menu.
The Server Reading page appears (see Figure 36).
Chapter 3: F2000 Basic Operations
Check the Status of a Canister
Figure 36 Sensor Reading
Page
Quantum F2000 User’s Guide 49
Chapter 3: F2000 Basic Operations
Check the System Inventory of a Canister
3 Check the state of the components. The example in Figure 36 shows
FAN0_STATUS and FAN1_STATUS with a state other than Normal,
which indicates a problem with the fans.
Check the System Inventory of a Canister
You can view the inventory and status of the CPUs and DIMMs in a
canister by viewing the System Inventory page.
To check the status of canister sensors:
1 Access the BMC Web UI for a canister.
Note: Refer to Access the BMC Web UI on page 30 for detailed
instructions on how to access and log into the BMC Web
UI.
2 From the BMC Web UI Dashboard, click System Inventory from the
navigation menu.
The System Inventory Information page appears (see Figure 37 on
page 51). The Block Diagram view appears by default. There are
four DIMMs installed in each canister. Populated DIMM slots are
shown in green. CPUs are shown in yellow.
50 Quantum F2000 User’s Guide
Figure 37 Sensor Inventory
Information Page - Block
Diagram View
Chapter 3: F2000 Basic Operations
Check the System Inventory of a Canister
3 Click on a CPU or DIMM component for more details about the
component.
Quantum F2000 User’s Guide 51
Chapter 3: F2000 Basic Operations
Check the System Inventory of a Canister
4 Select Layout View to see the layout of the CPUs and DIMMs in the
Figure 38 Sensor Inventory
Information Page - Layout
View
canister (see
Figure 38 on page 52). There are four DIMMs installed
in each canister. Populated DIMM slots are shown in green.
5 Click on a CPU or DIMM component for more details about the
component.
52 Quantum F2000 User’s Guide
View and Download Logs
This section describes how to:
• View and Download the IPMI Event Log
• View the Audit Log on page 55
• Create and Download a F2000 Support Bundle on page 56
Chapter 3: F2000 Basic Operations
View and Download Logs
View and Download the IPMI Event Log
If you contact Quantum Technical Support for help, they may request
that you download and provide the IPMI Event Log for both F2000
canisters.
To access and download the IMPI Event Log:
1 Access the BMC Web UI for a canister.
Note: Refer to Access the BMC Web UI on page 30 for detailed
instructions on how to access and log into the BMC Web
UI.
2 From the BMC Web UI Dashboard, click Reports and Logs from the
navigation menu.
3 Click IPMI Event Log.
The Event Log page appears (see Figure 39 on page 54).
Quantum F2000 User’s Guide 53
Chapter 3: F2000 Basic Operations
View and Download Logs
Figure 39 IPMI Event Log Page
4 Use the following filters to filter the log data as needed:
• Filter by Date: allows you to select a start and end date for the
log data.
• Filter by type: allows you to select All events or a specific type
of event to report in the log data.
5 Click Download Event Logs to download the log file.
The IPMI Event Log will be named SELLog.txt.
54 Quantum F2000 User’s Guide
Chapter 3: F2000 Basic Operations
View and Download Logs
View the Audit Log The Audit log can be used to troubleshoot the system by identifying
who has accessed the BMC Web UI over a specific period of time. For
example, each time a user logs into the BMC Web UI, the system saves
the IP address, user account, login date/time, and logout date/time to
the log.
The Audit Log information is only viewable using the BMC Web UI and
cannot be downloaded.
To access and view the Audit Log:
1 Access the BMC Web UI for a canister.
Note: Refer to Access the BMC Web UI on page 30 for detailed
instructions on how to access and log into the BMC Web
UI.
2 From the BMC Web UI Dashboard, click Reports and Logs from the
navigation menu.
The Audit Log page appears (see Figure 40).
Figure 40 Audit Log Page
3 Use the Filter by Date to select a start and end date for the log data
as necessary.
Quantum F2000 User’s Guide 55
Chapter 3: F2000 Basic Operations
View and Download Logs
Create and Download a F2000 Support Bundle
Figure 41 Quantum Cloud
Storage Platform TUI
If you contact Quantum Technical Support for help, they may request
that you download and provide the Support Bundle for both F2000
canisters.
You will need the following tools to create and download an F2000
Support Bundle:
• PuTTY (or similar SSH tool)
• WinSCP (or similar tool)
To create and download the Support Bundle:
1 Use PuTTY to open an SSH connection to a canister using the
canister’s management IP address.
2 Log in to the Quantum Cloud Storage Platform Text User Interface
(TUI) using the root username and password.
Note: The default root password is “esos”. This password should
have been changed during the installation of the F2000.
The Quantum Cloud Storage Platform TUI screen appears (see
Figure 41 on page 56).
3 Press the i key to display the Interface menu (see Figure 42 on
page 57).
56 Quantum F2000 User’s Guide
Figure 42 Interface Menu
Figure 43 Support Bundle
Screen
Chapter 3: F2000 Basic Operations
View and Download Logs
4 Use your Down Arrow key to select Support Bundle and press
Enter.
The system displays the Support Bundle screen (see Figure 43).
5 Write down the location of the support bundle.
You need to use WinSCP, or similar tool, to transfer the support
bundle file.
Quantum F2000 User’s Guide 57
Chapter 3: F2000 Basic Operations
View and Download Logs
Figure 44 WinSCP Login
Screen
6 Open WinSCP and complete the following fields:
• File protocol: SCP
• Host name: use management IP address for the canister (top
canister or bottom canister)
• User name: root
• Password: the default password is “esos”. This should have been
changed during the installation.
See Figure 44 on page 58 to see an example of a completed WinSCP
Login screen.
7 Click Login.
See Figure 45 on page 59 to see an example of the WinSCP screen.
58 Quantum F2000 User’s Guide
Figure 45 WinSCP Screen
Chapter 3: F2000 Basic Operations
View and Download Logs
8 In the right pane of the WinSCP screen, click the Parent directory
icon to get to the root-level directory folder (see
Figure 46 WinSCP Parent
Directory Icon
Figure 46).
9 Click the /tmp folder.
Quantum F2000 User’s Guide 59
Chapter 3: F2000 Basic Operations
View and Download Logs
Figure 47 WinSCP Support
Bundle File Name
10 Identify the support bundle file. It will have a file name similar to
esos_support_pkg-xxxxxxxxxx.tgz (see
Figure 47).
11 Right-click on file name and select Download.
The Download window appears (see Figure 48 on page 61).
60 Quantum F2000 User’s Guide
Figure 48 WinSCP Download
Window
Chapter 3: F2000 Basic Operations
View and Download Logs
12 Browse to a location on your computer to save the file and click OK
to transfer the file.
Quantum F2000 User’s Guide 61
Chapter 3: F2000 Basic Operations
Locate the System Serial Number
Locate the System Serial Number
You will need your F2000 system serial number when you contact
Quantum Technical Support. Use one of the following methods to locate
the system serial number:
• Locate the System Serial Number on the Hardware
• Locate the System Serial Number in the Software on page 63
Locate the System Serial Number on the Hardware
Figure 49 F2000 Front with
Pull-Out Tag Location (Bezel
Removed)
The system serial number is located on a pull-out tag on the front of the
F2000 system on right side (see
bezel to access the pull-out tab.
Item Component
1 Pull-out tag location on the front of the F2000
The pull-out tag contains a label that includes the system serial number
(see
Figure 50 on page 63). The system serial number format will be
similar to the following example: USWSJ00619OA0044.
Figure 49). You must remove the front
62 Quantum F2000 User’s Guide
Figure 50 Pull-Out Tab
Extended From Chassis
Showing System Serial
Number.
Chapter 3: F2000 Basic Operations
Locate the System Serial Number
Locate the System Serial Number in the Software
You can locate the system serial number in the software by accessing
the Quantum Cloud Storage Platform TUI using an SSH tool, such as
PuTTY.
To locate the system serial number in the software:
1 Use PuTTY, or similar tool, to open an SSH connection to a canister
using the canister’s management IP address.
2 Log in to the Quantum Cloud Storage Platform TUI using the root
username and password.
Note: The default root password is “esos”. This password should
have been changed during the installation of the F2000.
The Quantum Cloud Storage Platform TUI screen appears (see
Figure 51 on page 64).
Quantum F2000 User’s Guide 63
Chapter 3: F2000 Basic Operations
Locate the System Serial Number
Figure 51 Quantum Cloud
Storage Platform TUI
Figure 52 Interface Menu
3 Press the i key to display the Interface menu (see Figure 52 on
page 64).
4 Use your Down Arrow key to select Exit to Shell and press Enter.
A shell prompt appears.
5 Enter ipmitool fru.
# ipmitool fru
6 The system displays the ipmitool fru output (see Figure 53 on
page 65).
64 Quantum F2000 User’s Guide
Figure 53 ipmitool fru Output
Example
Chapter 3: F2000 Basic Operations
Locate the System Serial Number
7 Press Shift + Page Up to scroll up through the output to locate the
FRU Device Description : Builtin FRU Device (ID 0) section.
8 Locate the Product Serial at the bottom of that section (see
Figure 54 on page 66).
Quantum F2000 User’s Guide 65
Chapter 3: F2000 Basic Operations
Locate the System Serial Number
Figure 54 F2000 System Serial
Number Location
66 Quantum F2000 User’s Guide
Chapter 4
F2000 Customer
Replaceable Units (CRUs)
This chapter describes how to remove and replace customer replaceable
units (CRUs) in an F2000 array and includes the following sections:
• ESD Precautions on page 68
• Chassis Replacement on page 69
• Fan Module Replacement on page 100
• Interface Card Replacement on page 117
• PIB Canister Replacement on page 134
• PSU Replacement on page 141
• Rack Rails Replacement on page 147
• SSD Assembly Replacement on page 172
Quantum F2000 User’s Guide 67
Chapter 4: F2000 Customer Replaceable Units (CRUs)
ESD Precautions
ESD Precautions
The chassis is designed to dissipate all electrostatic discharge (ESD) to
the chassis base. Ensure that there is sufficient electrical and mechanical
connection from the chassis base to the rack rails, and that the rack
itself is tied to earth ground. The unit must be grounded in accordance
with all local/regional and national electrical codes.
Some components within the F2000 array contain static-sensitive parts.
Precautions must be taken to ensure that the system is not exposed to
ESD while handling components or servicing the unit. To avoid
damaging these parts while performing maintenance procedures,
always observe the following precautions:
• Keep static-sensitive parts in their original shipping containers until
ready for installation.
• Do not place static-sensitive parts on a metal surface. Place them
inside their protective shipping bag or on an anti-static mat.
• Wear anti-static wrist bands when unpacking and handling the
units, and avoid touching connectors and other components.
• Dry climates and cold-weather heating environments have lower
relative humidity and are more likely to produce static electricity.
68 Quantum F2000 User’s Guide
Chapter 4: F2000 Customer Replaceable Units (CRUs)
Chassis Replacement
Chassis Replacement
This section describes how to replace an F2000 chassis and includes the
following information:
• Required Tools
• Chassis Replacement Considerations
• Remove and Install a Chassis on page 70
Required Tools You will need the following tools to complete this procedure:
• #0 screwdriver
• #1 Phillips screwdriver
• Notebook computer
•CAT6A Ethernet cable
Chassis Replacement Considerations
Quantum F2000 User’s Guide 69
Before you begin a chassis replacement, review the following
information:
• Chassis are NOT a hot-swappable component. Be sure to stop all I/O
from clients before powering down the F2000 to avoid data loss.
• Take ESD precautions when replacing a chassis. For more
information, review
ESD Precautions on page 68.
Chapter 4: F2000 Customer Replaceable Units (CRUs)
Chassis Replacement
Remove and Install a Chassis
Removing and installing a chassis requires you to complete the
following procedures in the order presented:
1 Power Off the System on page 70
2 Disconnect the Cables from the System on page 73
3 Remove the Failed Chassis from the Rack on page 77
4 Locate the New Chassis on page 79
5 Remove Components from the Failed Chassis and Install them into
the New Chassis on page 79
6 Install the Chassis into the Rack on page 91
7 Connect the Cables to the System on page 93
8 Verify the System is Up and Running on page 97
9 Install the Bezel on page 98
Power Off the System
To power off the system:
1 Using an Ethernet cable, connect a notebook computer to the IPMI/
BMC port in the top canister (see
Figure 55).
Figure 55 IPMI/BMC Port
Location on the Top Canister
Item Description
1 IPMI/BMC port in the top canister
2 Access the BMC Web UI.
70 Quantum F2000 User’s Guide
Figure 56 Power Control Page
Chapter 4: F2000 Customer Replaceable Units (CRUs)
Chassis Replacement
Note: For instructions on how to access the BMC Web UI, refer to
Access the BMC Web UI on page 30 Chapter 3, F2000 Basic
Operations.
3 On the BMC Web UI Dashboard, click Power Control in the
navigation menu.
The BMC Web UI Power Control page appears (see Figure 56 on
page 71).
4 Select Power Off and click Perform Action.
Quantum F2000 User’s Guide 71
Chapter 4: F2000 Customer Replaceable Units (CRUs)
Chassis Replacement
A dialog window appears with the following question: “Are you sure
to perform this operation?”
5 Click OK to power off the canister.
The system displays the following message: “Performing Power
Action, Please wait”
The Fault LED on the front of the system and on the rear of the
canister turns on solid amber when the canister is powered off (see
Figure 57 on page 72).
Figure 57 Fault LED on the
Front of System and Rear of
the Canister
Item LED Action
1 System
Amber solid: Fault conditions exist
Fault
72 Quantum F2000 User’s Guide
Chapter 4: F2000 Customer Replaceable Units (CRUs)
Item LED Action
Chassis Replacement
Figure 58 IPMI/BMC Port
Location on the Top Canister
2 Canister
Amber solid: Fault conditions in canister exist
Fault
6 Disconnect the CAT6A Ethernet cable from the IPMI/BMC port on
the canister.
7 Connect the CAT6A Ethernet cable to the IPMI/BMC port on the
bottom canister (see
Figure 58).
Item Description
1 IPMI/BMC port on the top canister
8 Repeat Step 2 on page 70 through Step 6 to power off the bottom
canister.
Disconnect the Cables from the System
To disconnect the cables:
1 At the rear of the system, locate the PSU A and PSU B receptacles
(see
Figure 59 on page 74).
Quantum F2000 User’s Guide 73
Chapter 4: F2000 Customer Replaceable Units (CRUs)
Chassis Replacement
Figure 59 PSU Receptacle
Locations at the Rear of the
System
Item Description
1 Power supply unit (PSU) A
2 Power supply unit (PSU) B
2 Detach the cable retention clips from the power cables on PSU A
and PSU B (see
Figure 60 Cable Retention
Clips
Figure 60).
3 Remove the power cables by pulling them out of the PSU
receptacles. Do not jerk the cables.
4 Disconnect the CAT6A Ethernet cables from Port 1 on the top
canister and the bottom canister (see
Figure 61 on page 75). Label
the cables so you know how to reconnect them later in this process.
74 Quantum F2000 User’s Guide
Figure 61 Port 1 on the Top
Canister and Bottom Canister
Chapter 4: F2000 Customer Replaceable Units (CRUs)
Chassis Replacement
For example, the cable you disconnected from Port 1 in the top
canister could be labeled “p1top”.
Item Description
1 Port 1 on the bottom canister
2 Port 1 on the top canister
Figure 62 PCIe Slot Locations
5 If the system contains 100 GbE cards, disconnect the 100 GbE
Copper Direct Attach cables from the Ethernet ports in PCIe slot 1
on the top canister and in PCIe slot 1 on the bottom canister (see
Figure 62). Label the cables so you know how to reconnect them
later in this process.
Item Description
1 Bottom canister PCIe slot locations
2 Top canister PCIe slot locations
Quantum F2000 User’s Guide 75
Chapter 4: F2000 Customer Replaceable Units (CRUs)
Chassis Replacement
6 If the system contains 32 Gb FC cards, disconnect the FC cables from
the FC ports in PCIe slot 1 and PCIe slot 3 on the top canister and
PCIe slot 1 and PCIe slot 3 on the bottom canister (see
page 75). Label the cables so you know how to reconnect them later
in this process.
7 Disconnect the short CAT6A Ethernet cable that connects Port 4 on
the top canister to port 4 on the bottom canister (see
Label the cable so you know how to reconnect it later in the
process.
Figure 63 Port 4 Canister-toCanister Connection
Figure 62 on
Figure 63).
Item Description
1 Port 4 on the bottom canister
2 Port 4 on the top canister
8 Disconnect your the CAT6A Ethernet cable from the IPMI/BMC port
on a canister, if necessary.
9 Go to the front of the system and remove the front bezel by pulling
it away from the system (see
Figure 64 Quantum F2000
Bezel
76 Quantum F2000 User’s Guide
Figure 64).
Figure 65 Black Screws on the
Front of the Chassis
Chapter 4: F2000 Customer Replaceable Units (CRUs)
Chassis Replacement
Remove the Failed Chassis from the Rack
To remove the failed chassis:
1 Locate the black screws that are installed below the thumbscrews
on the front of the chassis. There is one screw on each side of the
chassis.
2 Remove screws from the Rails using a #1 Phillips screwdriver (see
Figure 65).
3 Locate the thumbscrews on both sides of the chassis.
Quantum F2000 User’s Guide 77
Chapter 4: F2000 Customer Replaceable Units (CRUs)
Chassis Replacement
4 Loosen the thumbscrews by turning them counterclockwise until
they are free of the rail connection (see
Figure 66 Thumbscrews on
the Front of the Chassis
Caution: Two people are needed to lift and move the F2000 chassis.
Use care to avoid injury.
Figure 66).
5 Grasp the sheet metal brackets on either side of the front of the
chassis and pull the chassis until it is free of the rack-mounted rails
and place the system on an ESD-protected surface.
Figure 67 Removing the
System from the Rack
78 Quantum F2000 User’s Guide
Chapter 4: F2000 Customer Replaceable Units (CRUs)
Chassis Replacement
Locate the New Chassis
1 Locate the new chassis and unpack it from the box, if necessary.
2 Place the new chassis on an ESD-protected surface next to the failed
chassis.
In the next procedure, you will move components from the failed
chassis to the new chassis.
Remove Components from the Failed Chassis and Install them into the New Chassis
To remove components from the failed chassis and install in the new
chassis:
1 Remove the PSUs from the failed chassis:
a Unlock the PSU by pressing down on the PSU release latch (see
Figure 68).
Figure 68 PSU Release Latch
Quantum F2000 User’s Guide 79
Chapter 4: F2000 Customer Replaceable Units (CRUs)
Chassis Replacement
b Remove the PSU by pulling on the PSU handle until it is clear of
the PSU bay (see
Figure 69 Removing the PSU
c Repeat Step a through Step b for the second PSU.
Figure 69) and set aside.
2 Remove the PIB canisters from the failed chassis:
a Locate the gray tab just below the location of the removed PSU.
80 Quantum F2000 User’s Guide
Figure 70 Removing the PIB
Canister
Chapter 4: F2000 Customer Replaceable Units (CRUs)
Chassis Replacement
b Grasp the gray tab firmly and carefully pull the PIB canister until
the card edge comes out of the midplane (see
Figure 70).
c Pull the PIB canister clear of the chassis and set aside.
d Repeat Step a through Step c to remove the other PIB canister.
3 Install the PIB canisters into the new chassis:
a Line up the PIB canister with the chassis PIB canister guide.
Quantum F2000 User’s Guide 81
Chapter 4: F2000 Customer Replaceable Units (CRUs)
Chassis Replacement
b Slowly slide the PIB canister into the chassis until the card edge
touches the midplane connector (see
Figure 71 Installing the PIB
Canister
c Press the PIB canister into the midplane connector.
Figure 71).
d Verify that the PIB canister is seated firmly.
e Repeat Step a through Step d for the other PIB canister.
4 Install the PSUs into the new chassis:
a Orient the PSU so the PSU release latch is on top and the fan is
on the bottom.
82 Quantum F2000 User’s Guide
Figure 72 Installing the PSU
Chapter 4: F2000 Customer Replaceable Units (CRUs)
Chassis Replacement
b Slide the PSU into the slot until it seats properly into the chassis
(see
Figure 72).
Quantum F2000 User’s Guide 83
Chapter 4: F2000 Customer Replaceable Units (CRUs)
Chassis Replacement
5 Remove the SSD assemblies from the failed chassis and install them
into the new chassis.
a Release the drive assembly by pressing the latch release button
on the drive carrier and lowering the drive carrier handle until it
stops (see
Figure 73 Drive Carrier Handle
(Example SSD in Slot 01)
Figure 73).
b Pull the drive assembly out of the drive slot in the failed chassis
using the drive carrier handle (see
Figure 74 Remove Drive
(Example SSD in Slot 01)
84 Quantum F2000 User’s Guide
Figure 74).
Figure 75 SSD Assembly
Installation (Example SSD in
Slot 01)
Chapter 4: F2000 Customer Replaceable Units (CRUs)
Chassis Replacement
c Slowly insert the drive assembly into the same drive slot number
in the new chassis using the drive carrier release until the drive
release engages (see
Figure 75).
d Seat the drive by pressing the drive carrier handle into the drive
carrier. This will allow the drive to make the connection with the
connector on the drive board without causing damage (see
Figure 76).
Figure 76 Drive Carrier Handle
(Example SSD in Slot 01)
Quantum F2000 User’s Guide 85
Chapter 4: F2000 Customer Replaceable Units (CRUs)
Chassis Replacement
e Repeat Step a on page 84 through Step d on page 85 to remove
the remaining 23 SSD assemblies from the failed chassis and
install them into the new chassis.
6 Remove the canisters from the failed chassis and install them in the
new chassis:
a From the rear of the chassis, locate the bottom canister.
Figure 77 Canister Locations
Item Description
1 Bottom canister slot
2 Top canister slot
86 Quantum F2000 User’s Guide
Loading...