The DXi7500 disk backup and replication appliances use Quantum’s data
de-duplication technology to expand the amount of backup data users can
retain on fast-recovery RAID systems by 10 to 50 times. The result is a costeffective way for IT departments to store backup data on disk for months
instead of days, providing high speed, reliable restores, increasing available
data recovery points, and reducing media management. For disaster
recovery in distributed environments, the DXi7500 system makes
automated, WAN replication practical by dramatically reducing the
bandwidth required to move backup data securely between sites. DXi7500
solutions are integrated systems that are easy to install and use with all
leading backup applications. They provide best-in-class performance and
flexible, easy-to-use interface options including NAS, virtual library or
mixed presentations along with Fibre Channel and Ethernet connectivity.
systems are part of a comprehensive set of backup solutions, serviced and
supported by Quantum, the leading global specialist in backup, recovery,
and archive.
Service .................................................... 4
DXi7500 Warranty..............................4
StorageCare™ Guardian .....................5
DXi7500 Configurations.........................6
DXi7500 Shipping Information .............. 8
DXi7500 Specifications.........................11
Physical Characteristics ....................11
Environmental Specifications........... 23
www.quantum.com
Product Name Quick Start Guide
Included with your DXi7500
The DXi7500 is fully configured to your specifications and pre-tested in the factory. Every
DXi7500 base system arrives either on several pallets with all parts included or partially
installed in a rack. Each system comes with an accessory kit containing rack-mount
hardware and Documentation CD which includes the User’s Guide.
Installation
Rack CompatibilityNearly all standard four-post EIA 19” server racks are compatible with the DXi7500 rack
mount kits. Refer to the physical characteristics of the DXi7500 system for depth
requirements.
DXi7500 Setup and
Configuration
After hardware has been installed and initially configured by a Quantum field engineer,
you are ready to use your DXi7500. The remote management web pages allow you to
reconfigure your DXi7500 at any time.
Required Network Information: to utilize the remote management pages of the DXi7500,
you must connect it to your network.
Note the following considerations:
• DHCP (Dynamic Host Command Protocol) is not supported: you must provide a
static IP address at the time of installation.
• The default IP Address is: 10.1.1.1
You and other administrative users can always return to the remote management pages
to modify all DXi7500 settings, including network settings. Refer to the DXi7500 User’s
Guide included on the documentation CD for additional information on initially
configuring your DXi7500.
Network SegmentationThe DXi7500 system allows you to configure the network settings to utilize network
segmentation. Network segmentation allows you to configure separate network
settings for each of the primary types of network traffic:
•Replication
• Management
•Data
If network segmentation is selected, each segment (replication, management, and data)
will require it’s own network information such as an IP address, network mask, and
default gateway.
2Included with your DXi7500
DXi7500
The number of IP addresses required for each DXi7500 system depends on the type of
segmentation selected. Refer to the following list:
Non-Segmented Networks (DXi7500)
• Single bonded interface composed of both ETH0 and ETH1 - If a single bonded
interface is selected, both ETH0 and ETH1 are configured as a single port with a
single IP address. Both ports would be viewed as a single port for all traffic.
(1 IP address Required)
Non-Segmented Networks (DXi7500-N)
• Single bonded interface composed of ETH0, ETH1, ETH3, ETH4, ETH5, and ETH6 - If a
single bonded interface is selected, all ports (ETH0, ETH1, ETH3, ETH4, ETH5, and
ETH6) are bonded together and require a single set of network settings.
(1 IP address Required)
Segmented Networks (DXi7500)
The DXi7500 allows the user to select from the following segmented network
configurations:
• Replication/Management/Data traffic share a single bonded interface composed of ETH0
and ETH1
Data) share a single bonded interface which is composed of both ports (ETH0 and
ETH1).
(3 IP address Required)
• Replication traffic is dedicated to ETH0, Management and Data traffic share ETH1 - If this
option is selected, replication traffic is dedicated to only ETH0. No other traffic is
allowed on that port. Data and Management traffic are only allowed on ETH1. (
address Required
• Management traffic is dedicated to ETH0 and Replication and Data traffic share ETH1 - If
this option is selected, management traffic is only allowed on ETH0. No other traffic
is allowed on that port. Replication and data traffic are only allowed on ETH1.
(3 IP address Required)
• Data traffic is dedicated to ETH1, Replication and Management traffic share ETH0 - If this
option is selected, data traffic is dedicated to only ETH1. No other traffic is allowed
on that port. Replication and Management traffic are only allowed on ETH0.
(3 IP address Required)
- If this option is selected, all traffic types (Replication, Management, and
3 IP
)
Segmented Networks (DXi7500-N)
The DXi7500-N allows the user to select from the following segmented network
configurations:
• Replication/Management/Data traffic share a single bonded interface composed of ETH0,
ETH1, ETH3, ETH4, ETH5, and ETH6
(Replication, Management, and Data) share a single bonded interface which is
composed of all ports (ETH0, ETH1, ETH3, ETH4, ETH5, and ETH6).
(3 IP address Required)
Installation3
- If this option is selected, all traffic types
Product Name Quick Start Guide
• Replication traffic is dedicated to ETH6, Management and Data traffic share ETH0, ETH1,
ETH3, ETH4, and ETH5
only ETH6. No other traffic is allowed on that port. Data and Management traffic are
only allowed on ports ETH0, ETH1, ETH3, ETH4, and ETH5.
(3 IP address Required)
• Management traffic is dedicated to ETH6 and Replication and Data traffic share ETH0,
ETH1, ETH3, ETH4, and ETH5
allowed on ETH6. No other traffic is allowed on that port. Replication and data
traffic are only allowed on ports ETH0, ETH1, ETH3, ETH4, and ETH5.
(3 IP address Required)
• Replication and Management traffic share ETH6 and Data traffic is dedicated to ports
ETH0, ETH1, ETH3, ETH4, and ETH5
to only ports ETH0, ETH1, ETH3, ETH4, and ETH5. No other traffic is allowed on
those ports. Replication and Management traffic are only allowed on ETH6.
(3 IP address Required)
- If this option is selected, replication traffic is dedicated to
- If this option is selected, management traffic is only
- If this option is selected, data traffic is dedicated
Replication Firewall
Port Requirements
Installation and
Integration Services
The following firewall ports must be opened for replication to operate:
•Port 80
• Port 1062
Installation and integration of the DXi7500 system by Quantum is required. Please
contact your Quantum Sales representative to discuss installation services.
Phone support for the installation process is available via the Quantum support number
for your area. Customers in US and Canada may call 1-800-284-5101.
Path to Tape OptionsPath to tape options are licensed features on the DXi7500 that allows you to export
virtual media to an attached physical tape library. This feature is used either in
conjunction with Symantec NetBackup Direct to Tape or EMC Networker
Application Specific
configured, backup data can be moved directly from the DXi7500 system to a tape
library.
For the
application for a list of supported libraries and tape drives.
Backup Application Specific option, refer to the web site for the backup
) or with Shadow Tape Creation. Once this feature is enabled and
(Backup
Service
DXi7500 WarrantyThe DXi7500’s warranty includes one year of Quantum’s Bronze Support Plan for
hardware and 90 Days on the software options. This includes 5x9xNBD on-site response
4Service
DXi7500
time, 5x9 telephone support, and on-line resources. This warranty covers the DXi7500
and all drives, and includes firmware downloads, telephone support, E-mail Home, and
Internet access to Quantum’s online Customer Support web site. The Quantum
Customer Support web site features online service request processing, web-based event
status tracking, and a comprehensive Knowledge Base. Quantum’s Knowledge Base
gives you 7X24 real-time electronic access to complete product and support resources
and the expertise of Quantum’s Global Services organization.
• FRUs*: Chassis, fans, Fibre Channel HBA, compression cards, hard drives, power
supplies, and RAID controllers
*
The above lists may not be comprehensive. For additional information on FRUs, please
contact your Quantum sales representative.
Service Package
Upgrades
Quantum’s Global Services organization is geared towards delivering the fastest possible
response and root cause resolution, helping you maximize your backup investments,
better manage processes, and make the best use of your resources. We ensure total
customer satisfaction by providing comprehensive, responsive services on a worldwide
basis.
A variety of support options are available to you via Quantum’s tiered hardware support
plans to meet a range of budget and availability requirements. Quantum’s Support
Plans include
Gold (7x24x4 Hr on-site, 7x24 phone support), and a customized Platinum offering. A
Warranty extension of
for the second and third year of ownership. Features of these plans include: 24-hour
telephone support, on-site response, key account program manager, priority call
handling, strategically located spares pools, online resources, preventative maintenance,
and firmware upgrades. For more information on these service plans, please visit
www.quantum.com or contact your Quantum Sales Representative.
Quantum service engineers are available around the world and are deployed to respond
to on-site service demands. In addition, spare part depots are strategically located
around the globe so that service technicians have access to the parts and equipment
necessary to maintain or repair your DXi7500.
Silver (5x9x4 Hr on-site, 7x24 phone support for hardware and software),
Bronze (5x9xNBD on-site, 5x9 phone support) is also an option
StorageCare™ GuardianStorageCare Guardian is a remote monitoring and diagnostic solution that enables
Quantum to proactively monitor the health of Quantum systems over the internet and
use intelligent diagnostics data to remotely service the equipment if issues arise.
StorageCare Guardian delivers
customers at no additional cost for supported products under warranty or service
contract.
more reliable backups and faster resolution time for
More reliable backups
Leveraging the intelligence inside Quantum's storage systems, StorageCare Guardian
proactively monitors the health of the units, uses diagnostics data to predict possible
failures, and determines whether or not the problem involves a Quantum product or
other critical components in the environment.
Service5
Product Name Quick Start Guide
Faster resolution time
When issues occur, StorageCare Guardian provides better diagnostics data that will
enable Quantum to identify the root cause for rapid problem resolution.