User’s Guide
Quantum DXi4701
with DXi 2.3.4 Software
6-68106-01 Rev C
Quantum DXi4701 User’s Guide, 6-68106-01 Rev C, January 2018, Product of USA.
This document is for DXi 2.3.4 Software.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or
implied, including but not limited to the implied warranties of merchantability or fitness for a particular
purpose. Quantum Corporation may revise this publication from time to time without notice.
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ii Quantum DXi4701 User’s Guide
Contents
Preface xxi
Chapter 1 DXi4701 System Description 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
What’s New in DXi 2.3 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Enhancements in Previous Releases . . . . . . . . . . . . . . . . . . . . . 5
Data Reduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Data Deduplication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Compression. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Space Reclamation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Remote Replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
DXi4701 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Hard Drive Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
HDDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Virtual Tape Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Network Attached Storage (NAS) . . . . . . . . . . . . . . . . . . . . . . 17
OpenStorage (OST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Supported RAID Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
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DXi Advanced Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Chapter 2 DXi4701 Basic Operations 23
DXi4701 Node. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
DXi4701 Node Front Panel Features and Indicators . . . . . . . . 24
DXi4701 Node Rear Panel Features . . . . . . . . . . . . . . . . . . . . . 27
DXi4701 Node Ethernet Port Indicators . . . . . . . . . . . . . . . . . 29
DXi4701 Node 10GbE Ethernet Port Indicators. . . . . . . . . . . . 30
DXi4701 Node Power Supply Indicators . . . . . . . . . . . . . . . . . 31
DXi4701 Expansion Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
DXi4701 Expansion Module Front Panel Features and Indicators
33
DXi4701 Expansion Module Rear Panel Features . . . . . . . . . . 35
DXi4701 Expansion Module EMM Features and Indicators . . . 35
DXi4701 Expansion Module Power Supply Indicators . . . . . . . 37
DXi4701 Hard Drive Carrier Indicators. . . . . . . . . . . . . . . . . . . . . . . . . 38
Turning On and Shutting Down the DXi4701 . . . . . . . . . . . . . . . . . . . 40
Turning On the DXi4701. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Turning Off the DXi4701. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Locating DXi4701 Serial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Chapter 3 DXi4701 Remote Management 45
Accessing Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Supported Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Logging On to the DXi4701 . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Logging Off of the DXi4701 . . . . . . . . . . . . . . . . . . . . . . . . . . 49
The Remote Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
System Banner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
DXi4701 Management Pages . . . . . . . . . . . . . . . . . . . . . . . . . 55
Chapter 4 DXi4701 Configuration Wizards 57
NAS Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
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Step 1: About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Step 2: Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Step 3: Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Step 4: Share Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Step 5: Add Share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Step 6: Confirm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
VTL Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Step 1: About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Step 2: Add Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Step 3: Add Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Step 4: Discover Remote Hosts . . . . . . . . . . . . . . . . . . . . . . . . 70
Step 5: Map Remote Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Step 6: Confirm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
OST Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Step 1: About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Step 2: Add Storage Servers . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Step 3: Add LSUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Step 4: Add Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Step 5: Confirm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Step 6: Download OST Client Plug-In . . . . . . . . . . . . . . . . . . . 80
Replication Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Step 1: About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Step 2: System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Step 3: NAS Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Step 3: VTL Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Step 4: Confirm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Email Alerts Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Step 1: About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Step 2: Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Step 3: Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Step 4: Confirm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Support Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Step 1: About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Step 2: Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Step 3: Guardian. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Step 4: System Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Step 5: Licensed Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Chapter 5 DXi4701 Home Page 101
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DXi4701 System Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Disk Usage Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Data Reduction Statistics Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Replication Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Send Settings & Cumulative Statistics . . . . . . . . . . . . . . . . . . 107
Receive Settings & Cumulative Statistics . . . . . . . . . . . . . . . . 108
Current Activity Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Chapter 6 DXi4701 Replication 113
Understanding Data Replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Directory/File or Cartridge Based Replication. . . . . . . . . . . . . 115
OST Optimized Duplication. . . . . . . . . . . . . . . . . . . . . . . . . . 116
Multiple Target Replication. . . . . . . . . . . . . . . . . . . . . . . . . . 117
Performing Data Replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Task Overview: Setting Up and Performing Replication. . . . . 118
Task Overview: Setting Up and Performing Directory/File or
Cartridge Based Replication . . . . . . . . . . . . . . . . . . . . . . . . . 120
Task Overview: Recovering a Replicated Share or Partition . . 121
Task Overview: Performing a Share or Partition Failback. . . . 122
Replication Send . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Replication Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Enabling Replication For a Share or Partition . . . . . . . . . . . . 126
Configuring Directory/File or Cartridge Based Replication. . . 127
Replicating a Share or Partition. . . . . . . . . . . . . . . . . . . . . . . 130
Synchronizing a Share or Partition . . . . . . . . . . . . . . . . . . . . 130
Directory/File or Cartridge Based Replication Queue . . . . . . . 131
Scheduling a Share or Partition For Replication . . . . . . . . . . 133
Target DXis List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Receive NAS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Received Snapshots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Recovery Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Failback Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Directory/File Based. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Receive VTL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Received Snapshots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Recovery Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
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Failback Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Cartridge Based . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Replication Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Replication State. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Replication Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Chapter 7 DXi4701 Status 165
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Firmware Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Inline. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Fibre Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
CPU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Disk Usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Data Before Reduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Data After Reduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
VTL Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Physical View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Logical View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Performance View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
OST Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Activity Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Viewing Logged Activities. . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Enabling or Disabling Activity Logging . . . . . . . . . . . . . . . . . 192
Deleting Logged Activities . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Downloading the Activity Log. . . . . . . . . . . . . . . . . . . . . . . . 192
Chapter 8 DXi4701 Alerts 193
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Admin Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Service Tickets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Service Ticket Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Recommended Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Working With Service Tickets . . . . . . . . . . . . . . . . . . . . . . . . 196
Chapter 9 DXi4701 Configuration 203
NAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
NAS Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Windows Domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Share Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Advanced Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
VTL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Remote Host Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Replication Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Target DXis List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Adding a Replication Target . . . . . . . . . . . . . . . . . . . . . . . . . 251
Editing a Replication Target . . . . . . . . . . . . . . . . . . . . . . . . . 253
Deleting a Replication Target . . . . . . . . . . . . . . . . . . . . . . . . 255
Pausing or Resuming Replication to a Target . . . . . . . . . . . . 256
Enabling System Throttling. . . . . . . . . . . . . . . . . . . . . . . . . . 256
Source DXis List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Adding a Replication Source . . . . . . . . . . . . . . . . . . . . . . . . . 258
Deleting a Replication Source . . . . . . . . . . . . . . . . . . . . . . . . 259
Changing the Maximum Number of Snapshots . . . . . . . . . . 259
OST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Replicating OST Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Storage Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
LSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Manage Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Manage Remote Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Target IP Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
DXi Accent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
OST Client Plug-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
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Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Primary and Secondary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Chapter 10 DXi4701 Utilities 359
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
System Diag File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Storage Array Diag File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
DSET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Healthchecks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Analyzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
Space Reclamation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
License Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
License Key Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Adding a License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Licensing Data-at-Rest Encryption. . . . . . . . . . . . . . . . . . . . . 378
Secure Shred . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Software Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Checking For Software Upgrades . . . . . . . . . . . . . . . . . . . . . 382
Uploading a Software Upgrade File . . . . . . . . . . . . . . . . . . . 387
Reboot & Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390
Appendix A DXi4701 System Specifications 393
DXi4701 Physical Characteristics. . . . . . . . . . . . . . . . . . . . . . 393
DXi4701 Environmental Specifications . . . . . . . . . . . . . . . . . 398
Quantum DXi4701 User’s Guide ix
Contents
Appendix B Troubleshooting 401
DXi4701 Status and Problem Reporting . . . . . . . . . . . . . . . . . . . . . . 401
General Troubleshooting Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Viewing Service Tickets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Checking Hardware Status . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Downloading a System Diagnostics File . . . . . . . . . . . . . . . . 403
Common Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Start-up Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Hardware Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Ethernet Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 405
Replication Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Temperature Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Glossary 411
x Quantum DXi4701 User’s Guide
Figures
Figure 1 DXi4701 System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Figure 2 DXi4701 Node Drive Slot Numbering. . . . . . . . . . . . . . . . . . 14
Figure 3 DXi4701 Expansion Module Drive Slot Numbering . . . . . . . 14
Figure 4 DXi4701 Drive Carrier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Figure 5 VTL Example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Figure 6 NAS Backup using CIFS and NFS . . . . . . . . . . . . . . . . . . . . . 18
Figure 7 OpenStorage (OST) Example . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 8 DXi4701 Node RAID Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Figure 9 DXi4701 Expansion Module RAID Sets . . . . . . . . . . . . . . . . . 21
Figure 10 DXi4701 Node - Front View . . . . . . . . . . . . . . . . . . . . . . . . 24
Figure 11 DXi4701 Node - Rear View. . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 12 DXi4701 Node - 1 GbE Ethernet Port LEDs. . . . . . . . . . . . . 30
Figure 13 DXi4701 Node - Optional 1 0 G bE Port LEDs (Optical or Twi nax)
31
Figure 14 DXi4701 Node - Power Supply LED . . . . . . . . . . . . . . . . . . 32
Figure 15 DXi4701 Expansion Module - Front View. . . . . . . . . . . . . . 33
Figure 16 DXi4701 Expansion Module - Rear View . . . . . . . . . . . . . . 35
Figure 17 DXi4701 Expansion Module EMM - Rear View. . . . . . . . . . 36
Quantum DXi4701 User’s Guide xi
Figures
Figure 18 DXi4701 Expansion Module - Power Supply LED Indicators38
Figure 19 DXi4701 Hard Drive Carrier LEDs . . . . . . . . . . . . . . . . . . . . 39
Figure 20 DXi4701 Expansion Module Power Switches . . . . . . . . . . . 40
Figure 21 DXi4701 Node Power Button. . . . . . . . . . . . . . . . . . . . . . . 41
Figure 22 DXi4701 Node Information Tag . . . . . . . . . . . . . . . . . . . . . 43
Figure 23 Login Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Figure 24 Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure 25 System Banner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Figure 26 Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Figure 27 Remote Management Pages Map . . . . . . . . . . . . . . . . . . . 56
Figure 28 Wizards Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Figure 29 NAS Wizard: About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Figure 30 NAS Wizard: Protocol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Figure 31 NAS Wizard: Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Figure 32 NAS Wizard: Share Access . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure 33 NAS Wizard: Add Share . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Figure 34 NAS Wizard: Confirm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Figure 35 VTL Wizard: About. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Figure 36 VTL Wizard: Add Partition . . . . . . . . . . . . . . . . . . . . . . . . . 68
Figure 37 VTL Wizard: Add Media . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Figure 38 VTL Wizard: Discover Remote Hosts. . . . . . . . . . . . . . . . . . 71
Figure 39 VTL Wizard: Map Remote Hosts. . . . . . . . . . . . . . . . . . . . . 73
Figure 40 VTL Wizard: Confirm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Figure 41 OST Wizard: About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Figure 42 OST Wizard: Add Storage Servers . . . . . . . . . . . . . . . . . . . 77
Figure 43 OST Wizard: Add LSUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Figure 44 OST Wizard: Add Users . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Figure 45 OST Wizard: Confirm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Figure 46 OST Wizard: Download OST Client Plug-in. . . . . . . . . . . . . 81
xii Quantum DXi4701 User’s Guide
Figures
Figure 47 Replication Wizard: About . . . . . . . . . . . . . . . . . . . . . . . . . 82
Figure 48 Replication Wizard: System . . . . . . . . . . . . . . . . . . . . . . . . 85
Figure 49 Replication Wizard: NAS Shares . . . . . . . . . . . . . . . . . . . . . 87
Figure 50 Replication Wizard: VTL Partitions . . . . . . . . . . . . . . . . . . . 89
Figure 51 Replication Wizard: Confirm . . . . . . . . . . . . . . . . . . . . . . . 90
Figure 52 Email Alerts Wizard: About . . . . . . . . . . . . . . . . . . . . . . . . 91
Figure 53 Email Alerts Wizard: Server . . . . . . . . . . . . . . . . . . . . . . . . 92
Figure 54 Email Alerts Wizard: Recipients . . . . . . . . . . . . . . . . . . . . . 93
Figure 55 Email Alerts Wizard: Confirm . . . . . . . . . . . . . . . . . . . . . . . 94
Figure 56 Support Wizard: About . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Figure 57 Support Wizard: Registration. . . . . . . . . . . . . . . . . . . . . . . 96
Figure 58 Support Wizard: Guardian . . . . . . . . . . . . . . . . . . . . . . . . . 97
Figure 59 Support Wizard: System Log . . . . . . . . . . . . . . . . . . . . . . . 98
Figure 60 Support Wizard: Licensed Features . . . . . . . . . . . . . . . . . . 99
Figure 61 Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Figure 62 DXi4701 System Overview . . . . . . . . . . . . . . . . . . . . . . . . 103
Figure 63 Disk Usage Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Figure 64 Data Reduction Statistics Overview . . . . . . . . . . . . . . . . . 106
Figure 65 Replication Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Figure 66 Current Activity Overview . . . . . . . . . . . . . . . . . . . . . . . . 111
Figure 67 Replication Send Page . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Figure 68 Share or Partition Configure Window . . . . . . . . . . . . . . . 126
Figure 69 Share or Partition Configure Window . . . . . . . . . . . . . . . 128
Figure 70 Directory/File or Cartridge Based Replication Queue . . . . 132
Figure 71 Scheduler Calendar Window . . . . . . . . . . . . . . . . . . . . . . 133
Figure 72 Received Snapshots Page . . . . . . . . . . . . . . . . . . . . . . . . . 135
Figure 73 Recovered Share Name Page . . . . . . . . . . . . . . . . . . . . . . 137
Figure 74 Failback Target Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Figure 75 Recovery Jobs Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Quantum DXi4701 User’s Guide xiii
Figures
Figure 76 Failback Jobs Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Figure 77 Directory/File Based Page . . . . . . . . . . . . . . . . . . . . . . . . . 143
Figure 78 Edit Share Settings Page . . . . . . . . . . . . . . . . . . . . . . . . . 145
Figure 79 Unpack Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Figure 80 Received Snapshots Page . . . . . . . . . . . . . . . . . . . . . . . . . 148
Figure 81 Recovered Partition Name Page . . . . . . . . . . . . . . . . . . . . 150
Figure 82 Failback Target Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Figure 83 Recovery Jobs Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Figure 84 Failback Jobs Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Figure 85 Cartridge Based Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Figure 86 Edit Partition Settings Page . . . . . . . . . . . . . . . . . . . . . . . 159
Figure 87 Unpack Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Figure 88 Actions Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Figure 89 Reports Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Figure 90 Hardware Summary Page. . . . . . . . . . . . . . . . . . . . . . . . . 167
Figure 91 System Board Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Figure 92 Host Bus Adapters Page. . . . . . . . . . . . . . . . . . . . . . . . . . 169
Figure 93 Network Ports Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Figure 94 Storage Arrays Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Figure 95 Firmware Version Page . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Figure 96 Inline Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Figure 97 Ethernet Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Figure 98 RAID Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Figure 99 Fibre Channel Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Figure 100 CPU Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Figure 101 Disk Usage Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Figure 102 Physical View Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Figure 103 Logical View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Figure 104 Performance View Page . . . . . . . . . . . . . . . . . . . . . . . . . 187
xiv Quantum DXi4701 User’s Guide
Figures
Figure 105 OST Status Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Figure 106 Activity Log Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Figure 107 Activity Log View Controls . . . . . . . . . . . . . . . . . . . . . . . 191
Figure 108 Activity Log View Controls . . . . . . . . . . . . . . . . . . . . . . . 192
Figure 109 Admin Alerts Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Figure 110 Service Tickets Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Figure 111 Ticket Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Figure 112 Recommended Actions . . . . . . . . . . . . . . . . . . . . . . . . . 199
Figure 113 Ticket Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Figure 114 Email Ticket Information . . . . . . . . . . . . . . . . . . . . . . . . 201
Figure 115 NAS Summary Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Figure 116 Add NAS Share Page . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Figure 117 Edit NAS Share & Replication Settings Page. . . . . . . . . . 209
Figure 118 Windows Domain Page . . . . . . . . . . . . . . . . . . . . . . . . . 211
Figure 119 Share Access Page (Windows Workgroup). . . . . . . . . . . 214
Figure 120 Share Access Page (Active Directory) . . . . . . . . . . . . . . . 215
Figure 121 Add Workgroup User Page . . . . . . . . . . . . . . . . . . . . . . 216
Figure 122 Add Share Administrator Page. . . . . . . . . . . . . . . . . . . . 217
Figure 123 Edit Workgroup User Page. . . . . . . . . . . . . . . . . . . . . . . 218
Figure 124 Advanced Setting Page . . . . . . . . . . . . . . . . . . . . . . . . . 220
Figure 125 Partitions Summary Page . . . . . . . . . . . . . . . . . . . . . . . . 222
Figure 126 Add VTL Partition & Replication Settings Page. . . . . . . . 225
Figure 127 Edit VTL Partition & Replication Settings Page . . . . . . . . 228
Figure 128 Partitions General Page . . . . . . . . . . . . . . . . . . . . . . . . . 231
Figure 129 Media Add Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Figure 130 Media Actions Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Figure 131 Media Move Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Figure 132 Media Unload Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Figure 133 Remote Host Mapping Page . . . . . . . . . . . . . . . . . . . . . 241
Quantum DXi4701 User’s Guide xv
Figures
Figure 134 Map Remote Hosts, Define Groups Page . . . . . . . . . . . . 242
Figure 135 Edit Remote Host Mapping Page . . . . . . . . . . . . . . . . . . 244
Figure 136 Remote Hosts Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Figure 137 Targets Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Figure 138 Target Usage Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Figure 139 Replication Configuration Page . . . . . . . . . . . . . . . . . . . 249
Figure 140 Add Target Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Figure 141 Edit Target Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Figure 142 Replication Throttle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Figure 143 Add Allowed Source . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Figure 144 Setting Up OST Automatic Image Replication . . . . . . . . 264
Figure 145 Storage Servers Page . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Figure 146 Add Storage Server Page . . . . . . . . . . . . . . . . . . . . . . . . 267
Figure 147 Edit Storage Server Page . . . . . . . . . . . . . . . . . . . . . . . . 271
Figure 148 LSU Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Figure 149 Add Logical Storage Unit Page . . . . . . . . . . . . . . . . . . . 275
Figure 150 Edit Logical Storage Unit Page. . . . . . . . . . . . . . . . . . . . 277
Figure 151 Manage Users Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Figure 152 Add User Credential. . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Figure 153 Edit User Credentials . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Figure 154 Manage Remote Users Page . . . . . . . . . . . . . . . . . . . . . 283
Figure 155 Add Remote AIR Credential . . . . . . . . . . . . . . . . . . . . . . 284
Figure 156 Edit Remote Credentials. . . . . . . . . . . . . . . . . . . . . . . . . 285
Figure 157 Target IP Mapping Page. . . . . . . . . . . . . . . . . . . . . . . . . 287
Figure 158 Add Target Data IP Mapping . . . . . . . . . . . . . . . . . . . . . 288
Figure 159 Edit Target Data IP Mapping . . . . . . . . . . . . . . . . . . . . . 289
Figure 160 Accent Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Figure 161 Scheduler Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Figure 162 Scheduler Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
xvi Quantum DXi4701 User’s Guide
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Figure 163 Adding a New Event . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Figure 164 Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 304
Figure 165 Network Page: General . . . . . . . . . . . . . . . . . . . . . . . . . 305
Figure 166 Network Page: Bonding Details . . . . . . . . . . . . . . . . . . . 307
Figure 167 Network Page: Interface Details. . . . . . . . . . . . . . . . . . . 309
Figure 168 Network Page: IP Address Table. . . . . . . . . . . . . . . . . . . 310
Figure 169 Network Page: Routing Details . . . . . . . . . . . . . . . . . . . 313
Figure 170 Interface Routing: Example 1. . . . . . . . . . . . . . . . . . . . . 316
Figure 171 Interface Routing: Example 2. . . . . . . . . . . . . . . . . . . . . 317
Figure 172 Interface Routing: Example 3. . . . . . . . . . . . . . . . . . . . . 318
Figure 173 Network Page: Backpanel Locations. . . . . . . . . . . . . . . . 319
Figure 174 Date & Time Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Figure 175 Web & CLI Passwords Page . . . . . . . . . . . . . . . . . . . . . . 322
Figure 176 SSL Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Figure 177 Install New Certificate Page . . . . . . . . . . . . . . . . . . . . . . 327
Figure 178 Login Session Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Figure 179 Security Notice Page . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Figure 180 Data-at-Rest Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Figure 181 Recipients Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Figure 182 Add Email Recipient Page . . . . . . . . . . . . . . . . . . . . . . . 336
Figure 183 Edit Email Recipient Page. . . . . . . . . . . . . . . . . . . . . . . . 338
Figure 184 Server Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Figure 185 Email Test Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Figure 186 Recipients Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Figure 187 On Demand Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
Figure 188 Destinations Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Figure 189 Add Trap Destination Page . . . . . . . . . . . . . . . . . . . . . . 346
Figure 190 Edit Trap Destination Page. . . . . . . . . . . . . . . . . . . . . . . 347
Figure 191 Community Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Quantum DXi4701 User’s Guide xvii
Figures
Figure 192 Add SNMP Community Page . . . . . . . . . . . . . . . . . . . . . 350
Figure 193 Edit SNMP Community Page . . . . . . . . . . . . . . . . . . . . . 352
Figure 194 SNMP Test Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Figure 195 Company Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Figure 196 Primary and Secondary Pages . . . . . . . . . . . . . . . . . . . . 356
Figure 197 System Diag File Page . . . . . . . . . . . . . . . . . . . . . . . . . . 361
Figure 198 Storage Array Diag File Page . . . . . . . . . . . . . . . . . . . . . 362
Figure 199 DSET Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
Figure 200 General Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Figure 201 Status Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Figure 202 Edit Healthcheck Page . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Figure 203 Performance Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
Figure 204 Settings Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Figure 205 Disk Analyzer Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
Figure 206 Space Reclamation Page . . . . . . . . . . . . . . . . . . . . . . . . 372
Figure 207 License Keys Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Figure 208 License Key Management Page . . . . . . . . . . . . . . . . . . . 377
Figure 209 Secure Shred Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
Figure 210 Secure Shred Mode Interface. . . . . . . . . . . . . . . . . . . . . 381
Figure 211 Software Upgrade Utility . . . . . . . . . . . . . . . . . . . . . . . . 383
Figure 212 Home Page - Software Upgrade Available . . . . . . . . . . . 384
Figure 213 Software Upgrade Utility - Software Upgrade Downloaded
385
Figure 214 Software Upgrade Page . . . . . . . . . . . . . . . . . . . . . . . . . 387
Figure 215 Software Upgrade Page - Software Upgrade File Uploaded.
388
Figure 216 Software Upgrade Utility - Software Upgrade File Uploaded
389
Figure 217 Reboot & Shutdown Page . . . . . . . . . . . . . . . . . . . . . . . 391
xviii Quantum DXi4701 User’s Guide
Tables
Table 1 DXi4701 Node - Front Panel LED Indicators, Buttons, and
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Table 2 DXi4701 Node - Diagnostic Indicators . . . . . . . . . . . . . . . . . . 26
Table 3 DXi4701 Node - Rear Panel Connectors . . . . . . . . . . . . . . . . . 28
Table 4 DXi4701 Expansion Module - Front Panel LED Indicators,
Buttons, and Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Table 5 DXi4701 Expansion Module - Rear Panel Features . . . . . . . . . 35
Table 6 DXi4701 Expansion Module EMM - Rear Panel Indicators and
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Table 7 DXi4701 Model Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Table 8 Low Space States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Table 9 DXi4701 Physical Characteristics . . . . . . . . . . . . . . . . . . . . . 394
Table 10 DXi4701 Storage Capacity . . . . . . . . . . . . . . . . . . . . . . . . . 394
Table 11 DXi4701 Cable Drops. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395
Table 12 DXi4701 Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396
Table 13 DXi4701 Power Requirements . . . . . . . . . . . . . . . . . . . . . . 397
Table 14 DXi4701 Environmental Specifications. . . . . . . . . . . . . . . . 398
Table 15 Start-up Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Table 16 Hardware Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Quantum DXi4701 User’s Guide xix
Tables
Table 17 Ethernet Network Problems. . . . . . . . . . . . . . . . . . . . . . . . 406
Table 18 Replication Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
xx Quantum DXi4701 User’s Guide
Preface
This manual introduces the Quantum DXi4701 disk backup solution and
discusses:
• System operations
• Configuration
•Web interface
• Basic troubleshooting
Audience This manual is written for DXi4701 operators and administrators.
Note: It is useful for the audience to have a basic understanding of
Windows, Linux, and UNIX® as well as backup/recovery
systems.
Document Organization Following is a brief description of chapter contents.
• Chapter 1, DXi4701 System Description provides an overview of the
DXi4701.
• Chapter 2, DXi4701 Basic Operations provides basic operating
instructions for the DXi4701.
Quantum DXi4701 User’s Guide xxi
Preface
• Chapter 3, DXi4701 Remote Management discusses using the
DXi4701 remote management console to control the system
remotely.
• Chapter 4, DXi4701 Configuration Wizards discusses the wizards
that provide guidance for setting up the DXi4701.
• Chapter 5, DXi4701 Home Page discusses the information that
appears on the Home page of the remote management console.
• Chapter 6, DXi4701 Replication discusses the remote replication
capabilities of the DXi4701.
• Chapter 7, DXi4701 Status discusses DXi4701 status information.
• Chapter 8, DXi4701 Alerts discusses DXi4701 alert information and
service tickets.
• Chapter 9, DXi4701 Configuration discusses configuration of the
DXi4701.
• Chapter 10, DXi4701 Utilities discusses DXi4701 utilities such as
diagnostic tools and rebooting the system.
• Appendix A, DXi4701 System Specifications provides system
specifications for the DXi4701.
• Appendix B, Troubleshooting discusses problems you may
encounter during the setup and operation of the DXi4701.
• Glossary provides definitions of terms used in this guide.
Notational Conventions This manual uses the following conventions:
Note: Note emphasizes important information related to the main
topic.
Caution: Caution indicates potential hazards to equipment or data.
WARNING: Warning indicates potential hazards to personal safety.
• Data sizes are reported in base 1000 rather than base 1024. For
example:
• 1 MB = 1,000,000 bytes
xxii Quantum DXi4701 User’s Guide
• 1 GB = 1,000,000,000 bytes
• 1 TB = 1,000,000,000,000 bytes
Preface
Product Safety
Statements
Quantum will not be held liable for damage arising from unauthorized
use of the product. The user assumes all risk in this aspect.
This unit is engineered and manufactured to meet all safety and
regulatory requirements. Be aware that improper use may result in
bodily injury, damage to the equipment, or interference with other
equipment.
WARNING: Before operating this product, read all instructions and
warnings in this document and in the system, safety, and
regulatory guide.
Quantum DXi4701 User’s Guide xxiii
Preface
Related Documents The following Quantum documents are also available for the DXi4701:
Document
No.
Document Title
6-00618 System Safety and
Regulatory Information
- Quantum Products
xxiv Quantum DXi4701 User’s Guide
Document
Description
Lists all safety and
regulatory
information for all
Quantum products.
Preface
Document
No. Document Title
6-67960 DXi4701 Site Planning
Guide
6-67079 DXi-Series NetBackup
and Backup Exec OST
Configuration Guide
6-67081 DXi-Series Command
Line Interface (CLI)
Guide
6-67353 DXi Advanced
Reporting User’s Guide
For the most up-to-date documentation for the DXi4701, go to:
Document
Description
Provides site
planning information
for the DXi4701.
Provides information
for setting up the
DXi4701 for OST
operation with
NetBackup and
Backup Exec.
Provides information
on the DXi4701
command line
interface.
Provides information
about using DXi
Advanced Reporting
features.
http://www.quantum.com/ServiceandSupport/Index.aspx
Contacts For information about contacting Quantum, including Quantum office
locations, go to:
http://www.quantum.com/aboutus/contactus/index.aspx
Getting More
Information or Help
Quantum DXi4701 User’s Guide xxv
StorageCare™, Quantum’s comprehensive service approach, leverages
advanced data access and diagnostics technologies with crossenvironment, multi-vendor expertise to resolve backup issues faster and
at lower cost.
Accelerate service issue resolution with these exclusive Quantum
StorageCare services:
Preface
• Service and Support Web site - Register products, license
software, browse Quantum Learning courses, check backup
software and operating system support, and locate manuals, FAQs,
software downloads, product updates and more in one convenient
location. Benefit today at:
http://www.quantum.com/ServiceandSupport/Index.aspx
• eSupport - Submit online service requests, update contact
information, add attachments, and receive status updates via email. Online Service accounts are free from Quantum. That account
can also be used to access Quantum’s Knowledge Base, a
comprehensive repository of product support information. Sign up
today at:
http://www.quantum.com/osr
For further assistance, or if training is desired, contact the Quantum
Customer Support Center:
United States 1-800-284-5101 (toll free)
+1-720-249-5700
EMEA +800-7826-8888 (toll free)
+49-6131-3241-1164
APAC +800-7826-8887 (toll free)
+603-7953-3010
For worldwide support:
http://www.quantum.com/ServiceandSupport/Index.aspx
Worldwide End-User
Product Warranty
For more information on the Quantum Worldwide End-User Standard
Limited Product Warranty:
http://www.quantum.com/serviceandsupport/warrantyinformation/
index.aspx
xxvi Quantum DXi4701 User’s Guide
Chapter 1
DXi4701 System Description
This chapter describes the DXi4701 system and its components and
includes the following sections:
• Overview
• Features and Benefits
• What’s New in DXi 2.3 Software
• Data Reduction
• Space Reclamation
• Remote Replication
• DXi4701 System
• Hard Drive Storage
• Supported RAID Configurations
• DXi Advanced Reporting
• Network Configuration
Quantum DXi4701 User’s Guide 1
Chapter 1: DXi4701 System Description
Overview
Overview
The DXi4701 is Quantum’s entry level and midrange disk backup
solution that integrates data deduplication and replication technology
to connect backup and DR (disaster recovery) protection across
distributed corporate environments. The DXi4701 disk-based backup
appliance uses Quantum’s patented data deduplication technology to
increase disk capacities by 10 to 50 times, and make WAN replication a
practical, cost-effective part of disaster recovery planning. With
Capacity-on-Demand scalability from 5 TB up to 135 TB, the DXi4701 is
designed for departmental and medium business customers.
Advanced Data Deduplication Increasing Disk Retention for Backup Data
The DXi4701 leverages Quantum’s patented data deduplication
technology (U.S. Pat. No. 5,990,810) to dramatically increase the role
that disk can play in the protection of critical data. With the DXi4701
solution, users can retain 10 to 50 times more backup data on fast
recovery disk than with conventional arrays.
Remote Replication of Backup Data Providing Automated Disaster Recovery Protection
With the DXi4701, users can transmit backup data from a remote site to
a central, secure location to reduce or eliminate media handling.
DXi™-Series replication is asynchronous, automated, and operates as a
background process.
Enterprise Features Provide Secure Repository
The DXi4701 features Capacity-on-Demand scalability from 5 TB up to
135 TB. The DXi4701 offers two options for storage presentation:
• DXi4701 NAS Configuration - Presents storage as NAS shares (CIFS
and NFS) or OST storage servers.
• DXi4701 VTL Configuration - Presents storage as VTL (virtual tape
library) partitions.
2 Quantum DXi4701 User’s Guide
DXi Accent distributes deduplication between the DXi4701 and the
backup server to accelerate backups over bandwidth-constrained
networks. Compatibility with Quantum's vmPRO software provides
consolidated support for backup of physical and virtual servers.
In addition, DXi4701 systems optionally support Data-at-Rest
Encryption to secure all data stored on the DXi4701. Data-at-Rest
Encryption ensures that a hard drive that is physically removed from the
DXi4701 cannot be read using another system or device
Features and Benefits
The DXi4701 system provides the following features and benefits:
• New, inline data flow provides leading deduplication with an
optimal combination of total system performance, manageability,
and value.
Chapter 1: DXi4701 System Description
Features and Benefits
• Choice of either VTL (virtual tape library) or NAS (network attached
storage) presentation layer.
• 10 source to one target LAN/WAN replication compatible with
DXi2500-D, DXi4000 family, DXi6000 family, DXi7500, and DXi8500
models.
• Common monitoring and management interface for multiple DXi™
units and Quantum tape libraries through Quantum Vision™.
• (NAS configurations only) OST Optimized Duplication support with
Symantec NetBackup 7.1.x or later or Backup Exec 2010 R3 or later.
• (VTL configurations only) Tape Drives Emulated:
• Quantum DLT-S4, SDLT600, SDLT320, or DLT7000
• Certance LTO-2 an d LTO -3
• IBM LTO -1, LTO-2, LTO -3, LTO- 4, or LTO-5
• HP LTO-1, LTO -2, LTO- 3, LTO-4 , or LTO-5
• (VTL configurations only) Libraries Emulated:
• Quantum DXi7500
• ADIC Scalar 100, ADIC Scalar i2000, or ADIC Scalar i500
Quantum DXi4701 User’s Guide 3
Chapter 1: DXi4701 System Description
What’s New in DXi 2.3 Software
• Supported by every major backup software vendor.
• Rack space requirements: 2U for Node and 2U for each Expansion
• Installs in a standard four-post EIA 19” server rack.
• ADIC Pathlight VX
• Quantum Scalar i40/i80 or Quantum Scalar i6000
• Quantum DXi6700, Quantum DXi6800, Quantum DXi4700,
Quantum DXi4601, QuantumDXi4500, or Quantum DXi8500
• Quantum DX3000 or Quantum DX5000
• Quantum PX500 or Quantum PX720
• ATL M2500, ATL P1000, or ATL P7000
module (JBOD), up to a system maximum of 8U.
Note: Quantum recommends installing the DXi4701 system in a
controlled or restricted area to prevent access by untrained
personnel. In addition, Quantum recommends that system
installation be performed only by qualified IT personnel
with strong networking experience.
What’s New in DXi 2.3 Software
DXi 2.3 Software include the following significant enhancements:
• Web Browser Compatibility - Access the DXi Remote Management
Console using Google Chrome in addition to Microsoft Internet
Explorer and Mozilla Firefox (see
• Help Menu - Quickly access documentation and learning resources
on Quantum.com, as well as the built-in online help, using the Help
drop-down menu (see
• Multiple Replication Targets - Replicate data from a source DXi
system to up to two target DXi systems. Each share or partition can
be configured individually to replicate to one or both targets, and
replication can be paused per target (see
page 113).
4 Quantum DXi4701 User’s Guide
System Banner on page 49).
Supported Browsers on page 46).
DXi4701 Replication on
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