Quantum DXI4500 User Manual

DXi4500

DXi4500 Site Planning Guide

DXi4500

Contents

Product Overview................................... 1

Included With Your DXi4500.................. 2

Installation

Rack Compatibility............................. 2

DXi4500 Setup and Configuration

Network Segmentation

Replication Firewall Port

Requirements ..................................... 5

Installation and Integration Services

Service .................................................... 7

DXi4500 Warranty

Service Package Upgrades

StorageCare™ Guardian..................... 7

DXi4500 Configurations

DXi4500 Shipping Information

DXi4500 Specifications .......................... 8

Physical Characteristics

Performance Characteristics

Environmental Specifications .......... 11

............................................. 2

..... 2

...................... 3

. 5

.............................. 7

................. 7

......................... 8

.............. 8

...................... 9

............ 11

Product Overview

The DXi4500 disk backup and replication appliances use Quantum’s data
deduplication technology to expand the amount of backup data users can
retain on fast-recovery RAID systems by 10 to 50 times. The result is a cost­effective way for IT departments to store backup data on disk for months
instead of days, providing high speed, reliable restores, increasing available
data recovery points, and reducing media management.

For disaster recovery in distributed environments, the DXi4500 system
makes automated WAN replication practical by dramatically reducing the
bandwidth required to move backup data securely between sites.

DXi4500 solutions are integrated systems that are easy to install and use
with all leading backup applications. They provide best-in-class
performance with flexible, easy-to-use NAS and OST presentations as well
as Ethernet connectivity. DXi4500 appliances are part of a comprehensive
set of backup solutions, serviced and supported by Quantum, the leading
global specialist in backup, recovery, and archive.

www.quantum.com

DXi4500 Site Planning Guide

Included With Your DXi4500

The DXi4500 is fully configured to your specifications and pre-tested in the factory.
Every DXi4500 configuration arrives with all necessary parts included. Each system
comes with an accessory kit containing rack-mount hardware and a Quick Reference
and Documentation CD which includes the

Licenses The following licenses are included with the DXi4500.

• Data Deduplication - Enables data deduplication capability. (License key is pre-

installed on all DXi4500 models.)

• NAS - Exposes NAS interface to host. (License key is pre-installed on all DXi4500

models.)

• Replication - Enables replication capability. (License key is pre-installed on all

DXi4500 models.)

• OST - Enables the Open Storage Technology (OST) connection. (License key is pre-

installed on all DXi4500 models.)

User’s Guide

.

• Vision Advanced Reporting - Enables the Vision Advanced Reporting capability.

Installation

Rack Compatibility Nearly all standard four-post EIA 19” server racks are compatible with the DXi4500 rack

mount kits.

DXi4500 Setup and Configuration

See Physical Characteristics

After hardware has been installed and initially configured, you are ready to use your
DXi4500. The remote management Web pages allow you to reconfigure your DXi4500
at any time.

Required Network Information

To utilize the remote management pages of the DXi4500, you must connect it to your
network.

on page 9 for system rack space requirements.

Note the following considerations:

• DHCP (Dynamic Host Configuration Protocol) is not supported.You must provide a
static IP address at the time of installation.

• The default IP Address is: 10.1.1.1

2 Included With Your DXi4500

You and other administrative users can always return to the remote management pages
to modify all DXi4500 settings, including network settings. Refer to the

Guide

included on the Quick Reference and Documentation CD for additional

information on initially configuring your DXi4500.

DXi4500 User’s

Network Segmentation The DXi4500 allows you to configure the network settings to utilize network

segmentation. Network segmentation allows you to configure separate network
settings for each of the primary types of network traffic:

•Replication

• Management

•Data

If network segmentation is selected, each segment (Replication, Management, and
Data) requires its own network information such as an IP address, network mask, and
default gateway.

The number of IP addresses required for each DXi4500 depends on the type of
segmentation selected as well as the DXi4500 configuration.

Configuring network segmentation requires advanced networking knowledge. When
selecting network segmentation options other than BOND ALL (Not segmented),
contact your network administrator for assistance. If you choose to use network
segmentation or CIFS, refer to the

DXi4500 User’s Guide

for details.

DXi4500

Note: For effective bonded network use, a properly configured network switch is

required. (A network switch is not supplied with the DXi4500.) The DXi4500
bonding settings must match the switch settings. If the switch settings and the
DXi4500 settings do not match, your system may become inaccessible through
the switch.

DXi4500 - Model 4510 and 4520 (4 x 1GbE ports)

You can record the required IP addresses in Tab le 1 on page 5.

• BOND ALL (Not segmented) - All ports (ETH2, ETH3, ETH4, and ETH5) are bonded
together and require a single set of network settings. (1 IP address required)

Note: Not segmented (Bond All) is the default configuration.

• BOND ALL (Replication/Management/Data) - Both ports (ETH2, ETH3, ETH4, and
ETH5) are bonded together for all traffic types. Each traffic type (Data,
Management, and Replication) requires a set of network settings. (3 IP addresses

required)

• ETH2 (Replication), ETH3, ETH4, and ETH5 (Management/Data) - All Replication
traffic takes place on port ETH2. Data and Management traffic take place on ports
ETH3, ETH4, and ETH5. Each traffic type (Data, Management, and Replication)
requires a set of network settings. (3 IP addresses required)

Installation 3

DXi4500 Site Planning Guide

• ETH2 (Management), ETH3, ETH4, and ETH5 (Replication/Data) - All Management
traffic takes place on port ETH2. Data and Replication traffic take place on port
ETH3, ETH4, and ETH5. Each traffic type (Data, Management, and Replication)
requires a set of network settings. (3 IP addresses required)

• ETH3, ETH4, and ETH5 (Data), ETH2 (Replication/Management) - All Data traffic
takes place on port ETH3, ETH4, and ETH5. Management and Replication traffic take
place on port ETH2. Each traffic type (Data, Management, and Replication) requires
a set of network settings. (3 IP addresses required)

4 Installation

Table 1 Network Configuration
Information (4 x 1GbE
Configuration)

Segmentation Option Network Information

DXi4500

BOND ALL (Not
Segmented)

BOND ALL
(Replicatio
Management/Data)

ETH2 (Replication),
ET

H3, ETH4, ETH5

(Management/Data)

ETH2 (Management),
ET

H3, ETH4, ETH5

(Replication/Data)

ETH3, ETH4, ETH5
(Da

ta),

ETH2 (Replication/

nagement)

Ma

n/

Bond All IP Address:

Bond All Netmask:

Replication Network
Information

IP Address:
Netmask:
Gateway:

ETH 2

IP Address:
Netmask:
Gateway:

ETH3, ETH4, ETH5

IP Address:
Netmask:
Gateway:

ETH 2

IP Address:
Netmask:
Gateway:

Management Network
Information Data Network Information

IP Address:
Netmask:
Gateway:

ETH3, ETH4, ETH5

IP Address:
Netmask:
Gateway:

ETH2

IP Address:
Netmask:
Gateway:

ETH 2

IP Address:
Netmask:
Gateway:

IP Address:
Netmask:
Gateway:

ETH3, ETH4, ETH5

IP Address:
Netmask:
Gateway:

ETH3, ETH4, ETH5

IP Address:
Netmask:
Gateway:

ETH3, ETH4, ETH5

IP Address:
Netmask:
Gateway:

Replication Firewall Port Requirements

Installation and Integration Services

Installation 5

The following firewall ports must be opened for replication to operate optimally:

•Port 80

• Port 1062

Installation and integration of the DXi4500 system by Quantum is not required since the
DXi4500 is customer installable. Quantum recommends that system installation be
performed only by qualified network or system administrators who have a working
knowledge of ISV setup and configuration.

If you want to purchase professional installation services, please contact your Quantum
Sales representative to discuss installation services.

Phone support for the installation process is available via the Quantum support number
for your area. Quantum World Wide phone support is as follows:

DXi4500 Site Planning Guide

Americas:

1-800-284-5101 (toll-free) or

949-725-2100 (local)

Europe, Middle East and Africa:

United Kingdom: [phone] (local)

France: [phone] (local)

Germany: [phone] (local)

Asia Pacific:

Australia: 1-800 285 435 (toll-free)

China: [phone] (local)

India: [phone] (local)

Asia, Pacific and Japan: [phone] or [phone]

6 Installation

DXi4500

Service

DXi4500 Warranty The DXi4500’s warranty includes one year of Quantum’s Bronze Support Plan. This

includes next business day on-site response, 5x9 telephone support, and on-line
resources. This warranty covers the DXi4500 and all drives, and includes firmware
downloads, telephone support, E-mail Home, and Internet access to Quantum’s online
Customer Support web site. The Quantum Customer Support web site features online
service request processing, Web-based event status tracking, and a comprehensive
Knowledge Base. Quantum’s Knowledge Base gives you 7x24 real-time electronic access
to complete product and support resources and the expertise of Quantum’s Global
Services organization.

Service Package Upgrades

Quantum’s Global Services organization is geared towards delivering the fastest possible
response and root cause resolution, helping you maximize your backup investments,
better manage processes, and make the best use of your resources. We ensure total
customer satisfaction by providing comprehensive, responsive services on a worldwide
basis.

A variety of support options are available to you via Quantum’s tiered hardware support
plans to meet a range of budget and availability requirements. Quantum’s Support
Plans include Next Business Day Gold (Next Business Day Onsite, 7x24 Phone Support),
Gold (7x24x4 Hr on-site, 7x24 phone support), and a customized Platinum offering. A
Warranty extension of Bronze (5x9xNBD on-site, 5x9 phone support) is also an option
for the second and third year of ownership. Features of these plans include: 24-hour
telephone support, on-site response, access to strategic account management (available
with select service packages), priority call handling, strategically located spares parts,
online resources, and software/firmware upgrades. For more information on these
service plans, please visit www.quantum.com or contact your Quantum Sales
Representative.

Quantum service engineers are available around the world and are deployed to respond
to on-site service demands. In addition, spare part depots are strategically located
around the globe so that service technicians have access to the parts and equipment
necessary to maintain or repair your DXi4500.

Email Home The Email Home capability can be configured to automatically send XML-based reports

to e-mail recipients.

The report represents a snapshot of the system information at the time the report is
generated. Quantum recommends generating and saving a report before performing a
software upgrade or reconfiguring the system.

StorageCare™ Guardian StorageCare Guardian is a remote monitoring and diagnostic solution that enables

Quantum to proactively monitor the health of Quantum systems over the Internet and
use intelligent diagnostics data to remotely service the equipment if issues arise.

Service 7

DXi4500 Site Planning Guide

StorageCare Guardian delivers more reliable backups and faster resolution time for
customers at no additional cost for supported products under warranty or service
contract.

More reliable backups

Leveraging the intelligence inside Quantum’s storage systems, StorageCare Guardian
proactively monitors the health of the units, uses diagnostics data to predict possible
failures, and determines whether or not the problem involves a Quantum product or
other critical components in the environment.

Faster resolution time

When issues occur, StorageCare Guardian provides better diagnostics data that will
enable Quantum to identify the root cause for rapid problem resolution.

StorageCare Guardian can be downloaded from:

http://www.quantum.com/ServiceandSupport/Services/GuardianInformation/Index.aspx

DXi4500 Configurations

The DXi4500 can be ordered in the following configurations (see Tab le 2).

Table 2 DXi4500
Configurations

DXi4500 Configuration Raw Capacity Usable Capacity

Model 4510

(4 x 1GbE Ethernet ports)

Model 4520

(4 x 1GbE Ethernet ports)

4 TB 2 TB 2u

8 TB 4 TB 2u

DXi4500 Shipping Information

Rack Space
Re

quired

The DXi4500 is delivered in the following configuration (see Tab l e 3 ).

8 DXi4500 Configurations

DXi4500

Table 3 DXi4500 Shipping
Configurations

1 DXi4500, Model 4510 system (2 TB) 1 62 lbs (28 kg)

1 DXi4500, Model 4520 system (4 TB)

DXi4500 Configuration Number of Boxes Weight

DXi4500 Specifications

This section lists characteristics and specifications the DXi4500. These characteristics and
specifications are categorized as follows:

•

Physical Characteristics

• Performance Characteristics

• Environmental Specifications

Note: For hard drive specifications see the appropriate hard drive product manual.

Physical Characteristics The following tables provide dimensions and other physical characteristics of the

DXi4500 system components:

• Ta bl e

• Ta bl e 5 - Storage Capacity

• Ta bl e 6 - Cable Drops

• Ta bl e 7 - Interfaces

• Ta bl e 8 - Power Requirements

Table 4 Physical Characteristics

Height 3.40 in (8 6 cm)

Width (side to side) 17.19 in (43.6 cm)

Depth (front to back) 24.09 in (61 cm)

Weight (stand alone) 49.5 lbs (22.5 Kg)

Rack Space Required 2u

Air clearance Open 4 in (10.2 cm) behind unit for proper air flow

4 - Physical Characteristics

DXi4500 Chassis

DXi4500 Specifications 9

DXi4500 Site Planning Guide

Table 5 Storage Capacity

DXi4500 Storage Capacity

Usable capacity 2 TB to 4 TB

Table 6 Cable Drops

DXi4500 Cable Drops

Ethernet Cable Drops Model 4510/4520 (4 x 1GbE ports) - 1

to 4 1GbE Ethernet connections for

NAS or OST connectivity, replication, and remote management.

Power Outlets System -

2 USA type 3-prong power outlets or 2 Continental Europe type 2-

prong power outlets.

Table 7 Interfaces

DXi4500 Interfaces

Interfaces NAS backup target: 128

OST backup target:

shares maximum (NFS or CIFS)

100 storage servers maximum

Hardware Model 4510/4520

4 ports 10/100/1000 BaseT Ethernet (RJ45 connector)

Table 8 Power Requirements

DXi4500 Power Requirements

Power Supplies and Cords Two (2) hot swappable redundant power supplies

Two (2) USA type 3-prong power cords with IEC320 C13 connectors
Two (2) Continental Europe type 2-pr

ong power cords with CEE7

connectors

Voltage 100–240 VAC

Frequency 50–60Hz

Average AC Current 750 Watts, 5.7A @ 100 VAC, 1945 BTU/hr

750 Watts, 2.4A @ 240 VAC, 1945 BTU/hr

Inrush Peak AC Current 1100 Watts, 11.0A @ 100 VAC

1120 Watts, 4.7A @ 240 VAC

10 DXi4500 Specifications

Caution: To safeguard backups in the event of a power outage, Quantum

recommends that you connect the DXi4500 to a UPS (uninterruptable
power supply). Two circuits should be used (one per power supply)

DXi4500

Performance

Tab le 9 lists the performance characteristics of the DXi4500 system.

Characteristics

Table 9 Performance
Characteristics

Performance Characteristics

DXi4500 Product family Adaptive ingest performance of up to 400 GB/hour

Environmental

Tab le 10 provides various DXi4500 environmental specifications.

Specifications

Table 10 Environmental
Specifications

Climatic Environment

Temperature and Altitude Operating 10 to 35 °C (50 to 95 °F) 35 °C Max, Altitude = 900 m or

52.75 ft (28 °C Max, Altitude = 3048 m or 10,000 ft)

29

Shipping and storage -40 to 65 °C (-40 to 149 °F) up 12,000m (39,370 ft)

Relative humidity Operating 20% to 80% (non-condensing)

Shipping and storage 5% to 95% (non-condensing)

Vibration and Shock

Operational Shock Peak Acceleration 31G

Duration 2.6 milliseconds

Wave Shape ½ Sine

Operational Vibration Mode Random Vibration

Frequency Range 5Hz–350Hz

Amplitude 0.26Grms

Application Operational Orientations

DXi4500 Specifications 11

DXi4500 Site Planning Guide

Shipping and Storage Mode Random Vibration

Frequency Range 10Hz–250Hz

Amplitude 1.54 Grms

Rate/Duration (PSD can be provided) 15 minutes all operational

orientations

Acoustic

Acoustic output Operating < 67 dBA at 1 meter, room temperature (20C)

Agency Approvals

Safety IEC 60950-1 (ed. 1), CSA 60950-1-03/UL 60950-1 1st Edition

Emissions EN55022 Class A, FCC Part 15 Class A, ICES-003 Class A, VCCI Class A, CISPR 22 Class A,

CNS13438 Class A, KN22 Class A

Immunity EN55024/KN24:

EN 61000-3-2 - Harmonic current emissions test
EN 61000-3-3 - Voltage fluctuations and flicker in low-voltage supply systems test
EN 55024:1998 - Information technology equipment - Immunity characteristics - Limits

and methods of measurements
EN 61000-4-2 - Electrostatic discharge immunity test
EN 61000-4-3 - Radiated, radio-frequency, electromagnetic field immunity test
EN 61000-4-4 - Electrical fast transient/burst immunity test
EN 61000-4-5 - Surge immunity test
EN 61000-4-6 - Immunity to conducted disturbances, induced by radio-frequency fields
EN 61000-4-8 - Power frequency magnetic field immunity test
EN 61000-4-11 - Voltage dips, short interruptions and voltage variations immunity test

Caution: The DXi4500 system is designed to be installed in a rack enclosure. Ensure

that the operating temperature inside the rack enclosure does not exceed
the maximum rated ambient temperature. Do not restrict air flow to the
DXi4500 components.

12 DXi4500 Specifications

DXi4500

DXi4500 Specifications 13

Backup. Recovery. Archive. It’s What We Do.

©2010 Quantum Corporation. All rights reserved. Quantum, the Quantum logo, and all
other logos are registered trademarks of Quantum Corporation or of their respective owners.
Protected by Pending and Issued U.S. and Foreign Patents, including U.S. Patent No. 5,990,810.

For assistance, contact the Quantum Customer Support Center:
USA: 800-284-5101 (toll free) or 949-725-2100
EMEA: 00800-4-782-6886 (toll free) or [phone]
APAC: [phone] (toll free) or [phone]
Worldwide: http://www.quantum.com/ServiceandSupport

About Quantum

Quantum Corp. (NYSE:QTM) is the leading global storage company
specializing in backup, recovery and archive. Combining focused
expertise, customer-driven innovation, and platform independence,
Quantum provides a comprehensive range of disk, tape, media and
software solutions supported by a world-class sales and service
organization. This includes the DXi™-Series, the first disk backup
solutions to extend the power of data deduplication and replication
across the distributed enterprise. As a long-standing and trusted
partner, the company works closely with a broad network of
resellers, OEMs and other suppliers to meet customers’ evolving
data protection needs.

DXi4500 Site Planning Guide

*6-66909-01*

14 6-66909-01 Rev A, March 2010