DXi3500 and DXi5500
Contents 0
DXi3500 and
DXi5500 Site
Planning Guide
Product Overview
The DXi-Series disk backup and replication appliances use Quantum’s data
de-duplication technology to expand the amount of backup data users can
retain on fast-recovery RAID systems by 10 to 50 times. The result is a costeffective way for IT departments to store backup data on disk for months
instead of days, providing high speed, reliable restores, increasing available
data recovery points, and reducing media management. For disaster
recovery in distributed environments, the DXi-Series appliances make
automated, WAN replication practical by dramatically reducing the
bandwidth required to move backup data securely between sites. DXiSeries solutions are integrated appliances that are easy to install and use
with all leading backup applications. They provide best-in-class
performance and flexible, easy-to-use interface options including NAS,
virtual library or mixed presentations along with Fibre Channel and iSCSI
connectivity. DXi-Series appliances are part of a comprehensive set of
backup solutions, serviced and supported by Quantum, the leading global
specialist in backup, recovery, and archive.
Product Overview....................................... 1
Included with your DXi-Series ................... 1
Installation.................................................. 2
Self Installation ....................................... 2
Rack Compatibility .................................. 3
DXi-Series Setup and Configuration ...... 3
Professional Services............................... 3
Service......................................................... 3
DXi-Series Warranty................................. 3
StorageCare™ Guardian .......................... 4
Service Package Upgrades ...................... 4
DXi-Series Specifications............................ 5
Physical Characteristics........................... 5
Performance Characteristics................... 6
Environmental Specifications................. 6
Included with your DXi-Series
The DXi-Series is fully configured to your specifications and pre-tested in
the factory. Every DXi-Series base system arrives on a pallet with all parts
included and ready to install. Each system comes with an accessory kit
containing rack-mount hardware, Quick Start Guide, and Documentation
CD which includes the User’s Guide.
DXi3500 and DXi5500 Site Planning Guide
Installation
Self Installation 0
The DXi-Series device was designed with midrange backup needs in mind. It’s easy, selfguided installation and service wizards make initial implementation simple. Basic
installation instructions are included in the Quick Start Guide attached to the outside of
the DXi-Series box and also on the documentation CD included in the accessory kit.
The following skills are required to install the DXi-Series in a standard rack environment:
• Ability to lift 50 lbs.
• System Administrator skills for the technologies being implemented
• Basic understanding of Ethernet or Fibre Channel interfaces and connectivity
• Basic understanding of the Operating System(s) in the installation environment
• Ability to modify configuration files as necessary, including root/admin access
privileges
• Ability to install device drivers
• Previous experience installing other storage devices (e.g. tape or disk drive based
storage)
• Ability to follow written instructions
• Basic understanding of tape drive and library technology as well as their use
Deploying the DXi-Series can be complex in certain environments. We recommend that a
deeper skills assessment be performed to determine the shortest path to a successful
implementation.
If you desire assistance with deployment of the DXi-Series into your backup environment,
Installation and Professional Services from Quantum or an authorized service partner are
available. Please contact your local Quantum sales representative for further information.
Please note that Quantum is not responsible for:
• Installation or configuration of operating systems or OS patches
• Installation or configuration of backup, archive, HSM, or other software applications
unless sold by Quantum
• Installation or configuration of non-Quantum supplied hardware
• Performance tuning
• Host network connectivity
• FC Switch, HBA, and/or cabling documentation
• Project management and scheduling of other vendors and services
• Customer facility modifications required to support Quantum equipment
• Damage to Quantum supplied equipment due to customer negligence or operation of
equipment in an improper environment (e.g. excessive dust, improper power or
grounding, excessive heat, excessive vibration, etc.)
• Any items or services not specifically listed here, unless previously agreed to in an
authorized written contract or purchase order between you and Quantum
2 Installation
DXi3500 and DXi5500
Rack Compatibility 0
DXi-Series Setup and Configuration 0
Professional Services 0
Nearly all standard four-post EIA 19” server racks are compatible with the DXi-Series
rack mount kit. To verify if your rack is compatible with the DXi-Series rack mount kit,
contact your Quantum Sales Representative.
After you have installed the hardware, you are ready to configure your DXi-Series
settings. A setup wizard is available through the web based remote management pages to
guide you through all the steps necessary to configure your DXi-Series. The remote
management web pages allow you to reconfigure your DXi-Series at any time.
When you first power on the DXi-Series, the remote management pages display the setup
wizard, which walks you through the initial configuration of the DXi-Series basic
operational settings, including network settings that enable you to access the library from
the web browser.
Required Network Information: to utilize the remote management pages of the DXi-Series,
you must have an available IP address or a DHCP server to assign an IP address at the
time of installation.
You and other administrative users can always return to the remote management pages to
modify all DXi-Series settings, including network settings. Refer to the DXi3500 and
DXi5500 User’s Guide included on the documentation CD for additional information on
initially configuring your DXi-Series.
If you should require on-site assistance with installation, Quantum Professional Services
are available on a flat-fee basis. Installation and Professional Services include travel,
lodging, and overhead expenses for one trip. If installation is performed outside of normal
business hours (8-5, M-F), an additional 50% uplift charge will apply. After hours
installation must be negotiated in advance.
Service
DXi-Series Warranty 0
Phone support for the installation process is available via the Quantum support number
for your area. Customers in US and Canada may call 1-800-284-5101.
The DXi-Series’s warranty includes one year next business day exchange of Customer
Replaceable Units (CRUs) and one year next business day, on-site replacement of Field
Replacement Units (FRUs). This warranty covers the DXi-Series and all drives, and
includes firmware downloads, telephone support, E-mail Home, and Internet access to
Quantum’s online Customer Support website. The Quantum Customer Support website
features online service request processing, web-based event status tracking, and a
comprehensive Knowledge Base. Quantum’s Knowledge Base gives you 7X24 real-time
electronic access to complete product and support resources and the expertise of
Quantum’s Global Services organization.
• CRUs*: hard drives, cooling fans, power supplies, and battery backup unit (BBU)
• FRUs*: Chassis, back fan (DXi3500 only), Optyon™ Compression card, RAID
controller cards.
* The above lists may not be comprehensive. For additional information on CRUs and FRUs, please
contact your Quantum sales representative.
Service 3
DXi3500 and DXi5500 Site Planning Guide
StorageCare™ Guardian 0
StorageCare Guardian is a remote monitoring and diagnostic solution that enables
Quantum to proactively monitor the health of Quantum systems over the internet and use
intelligent diagnostics data to remotely service the equipment if issues arise.
StorageCare Guardian delivers
customers at no additional cost for supported products under warranty or service
contract.
More reliable backups
Leveraging the intelligence inside Quantum's storage systems, StorageCare Guardian
proactively monitors the health of the units, uses diagnostics data to predict possible
failures, and determines whether or not the problem involves a Quantum product or
other critical components in the environment.
Faster resolution time
When the system is down, StorageCare Guardian provides better diagnostics data that
will enable Quantum to identify the root cause for rapid problem resolution.
StorageCare Guardian can be downloaded from: http://www.quantum.com/
ServiceandSupport/Services/GuardianInformation/Index.aspx.
more reliable backups and faster resolution time for
0
0
Service Package Upgrades 0
Quantum’s Global Services organization is geared towards delivering the fastest possible
response and root cause resolution, helping you maximize your backup investments,
better manage processes, and make the best use of your resources. We ensure total
customer satisfaction by providing comprehensive, responsive services on a worldwide
basis.
A variety of support options are available to you via Quantum’s. Features of these plans
include: 24-hour telephone support, on-site response, key account program manager,
priority call handling, strategically located spares pools, online resources, preventative
maintenance, and firmware upgrades. For more information on these service plans, please
visit www.quantum.com or contact your Quantum Sales Representative.
Quantum service engineers are available around the world and are deployed to respond
to on-site service demands. In addition, spare part depots are strategically located around
the globe so that service technicians have access to the parts and equipment necessary to
maintain or repair your DXi-Series.
4 Service
DXi-Series Specifications
This section lists characteristics and specifications both the DXi3500 and DXi5500. These
characteristics and specifications are categorized as follows:
• Physical Characteristics
• Performance Characteristics
• Environmental Specifications
Note: For hard drive specifications see the appropriate hard drive product manual.
DXi3500 and DXi5500
Physical Characteristics 0
Table 1 Physical
Characteristics
Table 2 Interfaces
Table 1 provides dimensions and other physical characteristics of the DXi-Series
components.
Systems
DXi3500 DXi5500
Chassis width 19 in (48.3 cm) 19 in (48.3 cm)
Chassis height 3.5 in (8.9 cm), 2U 8.75 in (22.2 cm), 5U
Chassis depth 27 in (68.6 cm) 25.4 in (64.5 cm)
Chassis weight 50 lbs (22.68 kg) 122 lbs (55.34 kg)
Host to Library Interfaces
Software SCSI-2 medium changer command sets:
ATL P1000 and ATL P7000
Quantum M2500 and PX500 Series
ADIC Scalar 24, Scalar 100, Scalar i500, and Scalar i2000
DXi and DX5000
Tape drive command sets:
Quantum DLT7000, SDLT 320, SDLT 600, and DLT-S4
HP LTO-2 and LTO-3
IBM LTO-1, LTO-2, and LTO-3
NAS protocols:NFSv3, CIFS
Power Input
Power cord NEMA 5-15P to C13 connector (Qty 2 for DXi3500 and 4 for
DXi5500)
DXi-Series Specifications 5
DXi3500 and DXi5500 Site Planning Guide
Interface
Hardware 10/100/1000-BaseT Ethernet (2 ports)
Optional Fibre Channel interface (2 ports for DXi3500 and 4 ports
for DXi5500)
Performance Characteristics 0
Table 3 Performance
Characteristics
Environmental Specifications 0
Table 4 Environmental
Specifications
Table 3 lists the performance characteristics of the DXi-Series system.
Average
2 seconds, consisting of two Move Medium commands
Swap Time
Inventory
Less than 10 seconds, fully loaded with labeled cartridges
Table 4 provides various DXi-Series environmental specifications.
Power Environment
Electrical inputs Voltage 100 VAC to 240 VAC (DXi3500)
110 VAC to 240 VAC (DXi5500)
Rated Frequency 50 to 60 Hz
Rated Current
(DXi3500)
550 watts
5.5A @ 110VAC - across 2N redundant power cords*
2.75A @ 200VAC - across 2N redundant power cords*
Rated Current
(DXi5500)
Maximum Circuit
Required
* 2N power redundancy - the system can sustain a 50% power supply loss.
** N+1 power redundancy - the system can sustain a single power supply loss.
6 DXi-Series Specifications
900 watts
9A @ 110VAC - across N+1 redundant power cords**
4.5A @ 200VAC - across N+1 redundant power cords**
DXi3500 at 110VAC - 5.5A circuit
DXi3500 at 200VAC - 2.75A circuit
DXi5500 at 110VAC - 9A circuit
DXi5500 at 200VAC - 4.5A circuit
DXi3500 and DXi5500
Climatic Environment
Temperature Operating 50° F to 95° F
(10° C to 35° C)*
Shipping and storage -4° F to 140° F
(-20° C to 60° C)
Relative humidity Operating 20% to 80%, non-condensing
Shipping and storage 15% to 95%, non-condensing
Altitude Operating 0 to 10,000 ft.
(0 to 3,048 m)
Shipping and storage 0 to 39,370 ft.
(0 to 12,000 m)
Heat Operating 1,706 Btu/hour (DXi3500)
2,560 Btu/hour (DXi5500)
Acoustical Noise
Sound power level Operating 8.10 Bel
Idle 7.83 Bel
Sound pressure @
bystander
* 35°C (95°F) is the maximum temperature for the DXi3500/DXi5500 at sea level. For
every 1000 feet (305 meters) of altitude, the maximum temperature is reduced by 1°
(example: the maximum temperature for a DXi3500/DXi5500 at 1000 feet (305 meters)
is 34°C (93°F).
Caution: The DXi3500/DXi5500 system is designed to be installed in a rack
enclosure. Ensure that the operating temperature inside the rack enclosure
does not exceed the maximum rated ambient temperature. Do not restrict
air flow to the DXi3500/DXi5500 components.
Operating 63db
DXi-Series Specifications 7
DXi3500 and DXi5500 Site Planning Guide
For assistance contact Quantum Technical Assistance center:
North America +1-800-284-5101
UK, France, and Germany 00800 4 QUANTUM
EMEA +44 1256 848 766
For worldwide support: www.quantum.com/contactsupport
Backup. Recovery. Archive. It’s What We Do.
©2007 Quantum Corporation. All rights reserved. Quantum, the Quantum logo, and all other
logos are registered trademarks of Quantum Corporation or their respective owners.
*6533500-01 B01*
6533500-01 B01
Quantum Corp. (NYSE: QTM) is the leading global storage company
specializing in backup, recovery and archive. Combining focused
expertise, customer-driven innovation, and platform independence,
Quantum provides a comprehensive range of disk, tape, media, and
software solutions supported by a world-class sales and service
organization. As a long-standing and trusted partner, the company works
closely with a broad network of resellers, OEMs, and other suppliers to
meet customer’s evolving data protection needs.
6533500-01 B01 November 2007
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