Quantum DXI User Manual
DXi Advanced Reporting
6-67004-01 Rev A
DXi Advanced Reporting
DXi-Series
User’s Guide User’s Guide User’s Guide User’s Guide
Quantum DXi Advanced Reporting User’s Guide, 6-67004-01 Rev A, June 2010, Product of USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or
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Specifications are subject to change without notice.
ii Quantum DXi Advanced Reporting User’s Guide
Contents
Preface xiii
Chapter 1 DXi Advanced Reporting Introduction 1
About DXi Advanced Reporting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Extension to DXi Remote Management . . . . . . . . . . . . . . . . . . 2
On Demand Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Historical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Logging Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Round Robin Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Database Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Performance Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 2 DXi Advanced Reporting Installation 7
Verifying Version Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setting the Date and Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Obtaining DXi Advanced Reporting. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Checking if DXi Advanced Reporting is Pre-Installed . . . . . . . . . 9
Downloading DXi Advanced Reporting. . . . . . . . . . . . . . . . . . . 9
Installing DXi Advanced Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Quantum DXi Advanced Reporting User’s Guide iii
Contents
Adding the DXi Advanced Reporting License . . . . . . . . . . . . . 11
Uploading the DXi Advanced Reporting Software . . . . . . . . . 13
Activating the DXi Advanced Reporting Software (DXi3500 and
DXi5500). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Chapter 3 DXi Advanced Reporting Navigation 19
Accessing DXi Advanced Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Supported Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Logging On to DXi Advanced Reporting . . . . . . . . . . . . . . . . . 21
Logging Off of DXi Advanced Reporting. . . . . . . . . . . . . . . . . 22
Using the Report Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
View Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Graphs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Working With Time Ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Changing the Time Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Working With Graphs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Selecting the Base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
First, Last, and Delta . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Gaps in Graphs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Stacked and Layered Graphs. . . . . . . . . . . . . . . . . . . . . . . . . . 34
The Zero Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Interpreting Performance Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Chapter 4 Advanced Reports 41
Reports and Graphs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Report Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Capacity detail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Capacity delta - bytes/h. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Capacity delta - bytes/s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Data Reduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
CPU load . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Ethernet I/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Fibre Channel I/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
iv Quantum DXi Advanced Reporting User’s Guide
Contents
Replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Space Reclamation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
System Load . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Data Ingest Per Week . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Glossary 71
Quantum DXi Advanced Reporting User’s Guide v
Contents
vi Quantum DXi Advanced Reporting User’s Guide
Figures
Figure 1 DXi Advanced Reporting Overview Report . . . . . . . . . . . . . 3
Figure 2 License Key Management Page. . . . . . . . . . . . . . . . . . . . . 12
Figure 3 License Keys Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Figure 4 Software Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Figure 5 Login Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Figure 6 The Report Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Figure 7 Selecting a Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Figure 8 Arranging Graphs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 9 Using the Timeline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Figure 10 Selecting a Preset Time Range . . . . . . . . . . . . . . . . . . . . . 29
Figure 11 Using the Navigation Buttons. . . . . . . . . . . . . . . . . . . . . . 30
Figure 12 Click and Drag to Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 13 Using the Preset Zoom Buttons . . . . . . . . . . . . . . . . . . . . 31
Figure 14 The Graph Legend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Figure 15 Selecting a Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Figure 16 Layered Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 17 Stacked Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Figure 18 Graph With a Zero Line. . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Quantum DXi Advanced Reporting User’s Guide vii
Figures
Figure 19 Amplitude Changes With Resolution . . . . . . . . . . . . . . . . 39
Figure 20 Data Volume Overview Graph . . . . . . . . . . . . . . . . . . . . . 45
Figure 21 Reduction Ratio Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Figure 22 Fibre Channel Activity Graph . . . . . . . . . . . . . . . . . . . . . . 47
Figure 23 Ethernet Activity Graph . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure 24 After Reduction vs. Used Disk Space Graph . . . . . . . . . . . 49
Figure 25 Before Reduction vs. After Reduction Graph. . . . . . . . . . . 50
Figure 26 After Reduction vs. Unique Data found Graph . . . . . . . . . 50
Figure 27 Before Reduction Graph . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Figure 28 After Reduction Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Figure 29 Unique Data found Graph . . . . . . . . . . . . . . . . . . . . . . . . 52
Figure 30 Used Disk Space Graph. . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Figure 31 Combined - delta in Bytes/h Graph. . . . . . . . . . . . . . . . . . 54
Figure 32 Before Reduction - delta in Bytes/h Graph . . . . . . . . . . . . 54
Figure 33 After Reduction - delta in Bytes/h Graph . . . . . . . . . . . . . 55
Figure 34 Unique Data found - delta in Bytes/h Graph . . . . . . . . . . . 55
Figure 35 Used Disk Space - delta in Bytes/h Graph . . . . . . . . . . . . . 56
Figure 36 Deduplication Ratio Graph . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 37 Compression Ratio Graph. . . . . . . . . . . . . . . . . . . . . . . . . 58
Figure 38 CPU Load Average Graph . . . . . . . . . . . . . . . . . . . . . . . . . 58
Figure 39 CPU stats in % Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Figure 40 ethn Activity Graph. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Figure 41 Fibre Channel Port n Activity Graph . . . . . . . . . . . . . . . . . 62
Figure 42 Namespace Replication % Complete Graph . . . . . . . . . . . 63
Figure 43 Continuous Replication % Complete Graph . . . . . . . . . . . 64
Figure 44 Space Reclamation Graph. . . . . . . . . . . . . . . . . . . . . . . . . 65
Figure 45 CPU Load Average Graph . . . . . . . . . . . . . . . . . . . . . . . . . 66
Figure 46 Disk I/O usage in % Graph . . . . . . . . . . . . . . . . . . . . . . . . 67
Figure 47 Data Ingest Volume per week Graph . . . . . . . . . . . . . . . . 69
viii Quantum DXi Advanced Reporting User’s Guide
Figures
Figure 48 Data Ingest Volume per day Graph. . . . . . . . . . . . . . . . . . 69
Quantum DXi Advanced Reporting User’s Guide ix
Figures
x Quantum DXi Advanced Reporting User’s Guide
Ta b l e s
Table 1 Logging Database Resolution . . . . . . . . . . . . . . . . . . . . . . . 5
Table 2 Navigation Button Functions . . . . . . . . . . . . . . . . . . . . . . 30
Table 3 DXi Advanced Reporting Reports and Graphs. . . . . . . . . . 42
Table 4 Categories of Processes in the CPU stats in % Graph . . . . 59
Quantum DXi Advanced Reporting User’s Guide xi
Tables
xii Quantum DXi Advanced Reporting User’s Guide
Preface
Quantum® DXi™ Advanced Reporting provides performance data
logging and visual reporting and graphing features for Quantum DXi™Series systems.
This guide introduces DXi Advanced Reporting and discusses the
following topics:
• Installation
• Navigation
•Reports
Audience This guide is written for DXi operators and system administrators.
Document Organization This guide contains the following chapters:
• Chapter 1, DXi Advanced Reporting Introduction provides an
overview of the features of DXi Advanced Reporting.
• Chapter 2, DXi Advanced Reporting Installation provides step-bystep instructions for installing and running DXi Advanced Reporting
on a DXi system.
Quantum DXi Advanced Reporting User’s Guide xiii
Preface
• Chapter 3, DXi Advanced Reporting Navigation describes how to
access and work with the Web-based user interface of DXi
Advanced Reporting.
• Chapter 4, Advanced Reports describes how to view and interpret
the available performance reports.
• Glossary provides definitions of technical terms used in this
document.
Notational Conventions This manual uses the following conventions:
Convention Example
User input is shown in bold font. ./DARTinstall
Computer output and command
./DARTinstall
line examples are shown in
monospace font.
User input variables are enclosed in
http://<ip_address>/reports
angle brackets.
For UNIX and Linux commands, the
command prompt is implied.
./DARTinstall
is the same as
# ./DARTinstall
File and directory names, menu
/data/upload
commands, button names, and
window names are shown in bold
font.
Menu names separated by arrows
Utilities > Software
indicate a sequence of menus to be
navigated.
The following formats indicate important information:
Note: Note emphasizes important information related to the main
topic.
Caution: Caution indicates potential hazards to equipment or data.
xiv Quantum DXi Advanced Reporting User’s Guide
Preface
WARNING: Warning indicates potential hazards to personal safety.
Related Documents The following Quantum documents are also available for DXi Advanced
Reporting and DXi systems:
Document No. Document Title Document Description
6-67003 Quantum DXi
Advanced Reporting
Release Notes
6-66591 Quantum DXi2500-D
User’s Guide
81-81701 Quantum DXi3500
and DXi5500 User’s
Guide
6-66904 Quantum DXi4500
User’s Guide
6-66639 Quantum DXi6500
User’s Guide
6-66586 Quantum DXi7500
User’s Guide
For the most up to date information on DXi Advanced Reporting, see:
Describes late-breaking
information about DXi
Advanced Reporting.
Describes DXi2500-D
operation and
administration.
Describes DXi3500 and
DXi5500 operation and
administration.
Describes DXi4500
operation and
administration.
Describes DXi6500
operation and
administration.
Describes DXi7500
operation and
administration.
http://www.quantum.com/ServiceandSupport/Index.aspx
Contacts Quantum company contacts are listed below.
Quantum DXi Advanced Reporting User’s Guide xv
Preface
Quantum Corporate Headquarters
To order documentation on DXi Advanced Reporting or other products
contact:
Getting More
Information or Help
Quantum Corporation (Corporate Headquarters)
1650 Technology Drive, Suite 700
San Jose, CA 95110-1382
Technical Publications
To comment on existing documentation send e-mail to:
doc-comments@quantum.com
Quantum Home Page
Visit the Quantum home page at:
http://www.quantum.com
StorageCare™, Quantum’s comprehensive service approach, leverages
advanced data access and diagnostics technologies with crossenvironment, multi-vendor expertise to resolve backup issues faster and
at lower cost.
Accelerate service issue resolution with these exclusive Quantum
StorageCare services:
• Service and Support Website - Register products, license software,
browse Quantum Learning courses, check backup software and
operating system support, and locate manuals, FAQs, software
downloads, product updates and more in one convenient location.
Benefit today at:
http://www.quantum.com/ServiceandSupport/Index.aspx
• eSupport - Submit online service requests, update contact
information, add attachments, and receive status updates via
e-mail. Online Service accounts are free from Quantum. That
account can also be used to access Quantum’s Knowledge Base, a
comprehensive repository of product support information. Sign up
today at:
http://www.quantum.com/osr
xvi Quantum DXi Advanced Reporting User’s Guide
Preface
• StorageCare Guardian - Securely links Quantum hardware and the
diagnostic data from the surrounding storage ecosystem to
Quantum's Global Services Team for faster, more precise root cause
diagnosis. StorageCare Guardian is simple to set up through the
internet and provides secure, two-way communications with
Quantum’s Secure Service Center. More StorageCare Guardian
information can be found at:
http://www.quantum.com/ServiceandSupport/Services/
GuardianInformation/Index.aspx
For further assistance, or if training is desired, contact Quantum
Customer Support Center:
United States 800-284-5101 (toll free)
949-725-2100
EMEA 00800-4-782-6886 (toll free)
+49 6131 3241 1164
APAC +800 7826 8887 (toll free)
+603 7953 3010
For worldwide support:
http://www.quantum.com/ServiceandSupport/Index.aspx
Worldwide End-User
Product Warranty
Quantum DXi Advanced Reporting User’s Guide xvii
For more information on the Quantum Worldwide End-User Standard
Limited Product Warranty:
http://www.quantum.com/pdf/QuantumWarranty.pdf
Preface
xviii Quantum DXi Advanced Reporting User’s Guide
Chapter 1
DXi Advanced Reporting
Introduction
This chapter introduces Quantum DXi Advanced Reporting and contains
the following sections:
• About DXi Advanced Reporting
• Logging Database
• Performance Impact
About DXi Advanced Reporting
Quantum DXi Advanced Reporting works with all DXi-Series disk backup
systems.
DXi Advanced Reporting combines comprehensive performance data
logging with powerful visual reporting and analysis tools to help you
identify potential problems and optimize system operation.
See the following sections for more information about DXi Advanced
Reporting:
• Extension to DXi Remote Management
• On Demand Reports
• Historical Data
Quantum DXi Advanced Reporting User’s Guide 1
Chapter 1: DXi Advanced Reporting Introduction
About DXi Advanced Reporting
Extension to DXi
Remote Management
DXi Advanced Reporting is an extension to the DXi remote management
interface.
With DXi Advanced Reporting, you can view an array of performance
statistics for a DXi system and see how those statistics change over time.
This lets you identify trends or determine when a problem began.
By showing you how various operations affect performance, DXi
Advanced Reporting also helps you optimize the network ecosystem
and business procedures for backup, recovery, and replication.
On Demand Reports DXi Advanced Reporting runs on a DXi system and continually works in
the background to log performance data.
To view logged data, use DXi Advanced Reporting's graphical reports.
Reports are available on demand through a Web-based interface. You
can check up-to-the-minute system status or view data for any time
period since data logging began.
DXi Advanced Reporting reports let you view and work with a wealth of
performance and system statistics, such as:
• Capacity utilization
• Ethernet and Fibre Channel activity
• Data and system disk activity
•CPU load
• Data deduplication, replication, and space reclamation activities
Each report includes one or more graphs. Use the report tools to zoom
in on a graph to see just the time period you want to see, or zoom out
to see data for a longer time period.
No matter what time period you select, all of the graphs in the report
stay in sync. In addition, DXi Advanced Reporting maintains the current
time period when you select a new report. This lets you compare
performance data between graphs in the same report or between
different reports. For example, you can see how CPU load is affected
during deduplication or space reclamation activities.
Figure 1 shows an example of the Overview report.
2 Quantum DXi Advanced Reporting User’s Guide
Figure 1 DXi Advanced
Reporting Overview Report
Chapter 1: DXi Advanced Reporting Introduction
About DXi Advanced Reporting
Quantum DXi Advanced Reporting User’s Guide 3
Chapter 1: DXi Advanced Reporting Introduction
Logging Database
Historical Data DXi Advanced Reporting maintains approximately six years of logged
data, so you can view historical reports for any time period since
logging began—up to six years in the past.
DXi Advanced Reporting's historical record lets you compare current
performance to past performance. It also lets you see the effect of any
recent changes to system and network configuration or business
processes.
Logging Database
DXi Advanced Reporting records performance data in the logging
database. The database resides on the DXi system where DXi Advanced
Reporting is running.
See the following sections for more information about the logging
database:
• Round Robin Database
• Database Resolution
Round Robin Database The DXi Advanced Reporting logging database is a round robin style
database with a small, fixed size.
The database never grows larger than the fixed size. As new logging
data is added to the database, older data is overwritten as necessary,
thereby maintaining the fixed size. As a result, the logging database has
a negligible impact on storage capacity on the DXi system.
Database Resolution The logging database records performance data at two second intervals.
DXi Advanced Reporting aggregates this data over time to maintain
different resolutions for different time periods. The database resolution
is finer (more granular) for recent events and becomes coarser (less
granular) as you go back in time.
Ta bl e 1 lists the database resolutions that are maintained in the logging
database for each time period.
4 Quantum DXi Advanced Reporting User’s Guide
Chapter 1: DXi Advanced Reporting Introduction
Performance Impact
Table 1 Logging Database
Resolution
Database Resolution Maintained For
2 seconds Data up to 7 days old
60 seconds Data from 7 days up to 400 days old
600 seconds Data from 400 days up to 3 years old
3,600 seconds Data from 3 years up to 6 years old
Performance Impact
DXi Advanced Reporting logging has a negligible impact on the
operation and performance of a DXi system.
• Most data is captured once every two seconds with a typical loop
time of only 2ms per capture.
• Total disk capacity used is limited to 2GB for the logging database.
• Disk contention is rare, and if it occurs DXi Advanced Reporting
logging has lower priority compared to system needs.
Quantum DXi Advanced Reporting User’s Guide 5
Chapter 1: DXi Advanced Reporting Introduction
Performance Impact
6 Quantum DXi Advanced Reporting User’s Guide
Chapter 2
DXi Advanced Reporting
Installation
This chapter describes how to install DXi Advanced Reporting on a
Quantum DXi system and contains the following sections:
• Verifying Version Compatibility
• Setting the Date and Time
• Obtaining DXi Advanced Reporting
• Installing DXi Advanced Reporting
Verifying Version Compatibility
Before you install DXi Advanced Reporting, make sure the system
software running on the DXi is a compatible version. Look at the Home
page of the DXi remote management pages to see what version of the
DXi software is installed on the system. The software version number
appears under System Details on the Home page.
The following DXi software versions are compatible with DXi Advanced
Reporting:
• DXi2500-D - Software version 1.1.1.4_25 or higher
• DXi4500, DXi6500, and DXi7500 - Software version 1.2.1 or higher
Quantum DXi Advanced Reporting User’s Guide 7
Chapter 2: DXi Advanced Reporting Installation
Setting the Date and Time
• DXi3500 and DXi5500 - Software version 1.7.3.1 or higher
If the DXi system is running an older software version, you must update
it to a compatible version before installing DXi Advanced Reporting.
Note: For help accessing the DXi remote management pages, or for
information about updating the DXi system software, see the
User’s Guide for your DXi system.
Setting the Date and Time
Because data in the DXi Advanced Reporting database is time sensitive,
it is important that the date and time are correctly set on the DXi system
prior to installing DXi Advanced Reporting.
If the date and time are not correct on the DXi system, it will be difficult
to correlate DXi Advanced Reporting data with replication activity or to
associate problems with events in the customer ecosystem. For example,
the Replication report might show a problem starting at 6:00p.m., but
because the time on the DXi system was not correct, it will not be clear
that the problem is actually associated with congestion on the network
that began at 5:00p.m.
To make sure the time and date are always correct, configure the DXi
system to use an NTP (Network Time Protocol) server. For help with this
task, see the User’s Guide for your DXi system.
Caution: Not all Windows time servers offer NTP services. If a time
server does support the NTP protocol, you cannot use it as
a time source for DXi system. However, in this case, a third
party NTP application for Windows should work correctly.
8 Quantum DXi Advanced Reporting User’s Guide
Chapter 2: DXi Advanced Reporting Installation
Obtaining DXi Advanced Reporting
DXi Advanced Reporting is pre-installed on all new DXi systems and is
available for download on existing systems. See the following sections
for more information:
• Checking if DXi Advanced Reporting is Pre-Installed
• Downloading DXi Advanced Reporting
Obtaining DXi Advanced Reporting
Checking if DXi
Advanced Reporting is
Pre-Installed
Downloading DXi
Advanced Reporting
If you purchased a DXi2500-D, DXi4500, DXi6500, or DXi7500 system
after June 2010, DXi Advanced Reporting may already be installed and
licensed on your system.
To see if DXi Advanced Reporting is already installed on your DXi, follow
the procedure for accessing DXi Advanced Reporting (see
Advanced Reporting on page 19). If you are able to access the login
screen, then DXi Advanced Reporting is pre-installed, and you do not
need to install or license it.
Note: For DXi3500 and DXi5500 systems, you must install DXi
Advanced Reporting.
To obtain DXi Advanced Reporting, download the DXi Advanced
Reporting software from the Quantum Service and Support site:
http://www.quantum.com/ServiceandSupport/Index.aspx
Under Select Your Product, navigate to the support page for your DXi
system and click the Diagnostics tab. Then download the DXi Advanced
Reporting software for your system.
• DXi2500-D, DXi4500, DXi6500, and DXi7500 - Download the
64-bit DXi Advanced Reporting software.
Accessing DXi
• DXi3500 and DXi5500 - Download the 32-bit DXi Advanced
Reporting software.
Quantum DXi Advanced Reporting User’s Guide 9
Chapter 2: DXi Advanced Reporting Installation
Installing DXi Advanced Reporting
Note: Alternately, you can obtain the DXi Advanced Reporting
software and documentation on a CD. To request a CD, contact
your Quantum sales representative.
Running DXi Advanced Reporting on a DXi system requires a DXi
Advanced Reporting license. To obtain a license for DXi Advanced
Reporting, contact your Quantum sales representative. After you
request the license, you will receive a License Certificate containing an
authorization code.
Installing DXi Advanced Reporting
To install DXi Advanced Reporting on a DXi system, first add the DXi
Advanced Reporting license, then upload the DXi Advanced Reporting
software to the DXi.
For detailed steps, see the following sections:
• Adding the DXi Advanced Reporting License
• Uploading the DXi Advanced Reporting Software
Note: Uploading the DXi Advanced Reporting software does not
change the system software on the DXi. You do not need to
restart the system after installing DXi Advanced Reporting, and
installing DXi Advanced Reporting does not affect system
operation.
Note: Upgrading the system software on a DXi may cause DXi
Advanced Reporting to stop logging performance data.
Quantum recommends that you always obtain and install the
latest version of DXi Advanced Reporting after upgrading the
system software on a DXi.
10 Quantum DXi Advanced Reporting User’s Guide
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