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Quantum DX3000 and DX5000 User’s Guide, 81-81493-03 B01, June 2006, Made in USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or
implied, including but not limited to the implied warranties of merchantability or fitness for a particular
purpose. Quantum Corporation may revise this publication from time to time without notice.
COPYRIGHT STATEMENT
Copyright 2006 by Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior
written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of
the law.
TRADEMARK STATEMENT
DLT and DLTtape are trademarks of Quantum Corporation.
Quantum, the Quantum logo, and the DLTtape logo are all registered trademarks of Quantum Corporation.
Other trademarks may be mentioned herein which belong to other companies.
Contents
Preface xi
StorageCare Guardian....................................................................................xvi
Chapter 1 DX3000 and DX5000 System Description 1
Overview..............................................................................................................1
Time Required for Backup .........................................................................2
Confidence in Completing the Backup ....................................................2
Time to Restore Data...................................................................................2
Features and Benefits .........................................................................................2
DX3000 and DX5000 Systems ...........................................................................4
DX3000 System Components.....................................................................5
DX5000 System Components.....................................................................6
Hard Drive Storage ............................................................................................8
RAID Sets....................................................................................................10
Supported RAID Configurations ...................................................................10
RAID 5 Configuration...............................................................................11
Typical Configurations ....................................................................................11
Quantum DX3000 and DX5000 User’s Guide iii
Chapter 2 Basic Operations 13
Turning on the System.....................................................................................13
Turning on the DX3000 ............................................................................14
Turning on the DX5000 ............................................................................14
DX3000/DX5000 Operations ..........................................................................15
Chassis LEDs and Buttons.......................................................................15
Hard Drive Sled LEDs..............................................................................18
Ethernet Port LEDs ...................................................................................18
Power Supply LED....................................................................................19
Relocating the DX3000 and DX5000 Systems...............................................21
Chapter 3 DX3000 and DX5000 Remote Management 22
DX3000 and DX5000 Web Pages ....................................................................23
DX3000 and DX5000 Web Page Menu Items ........................................23
Accessing DX3000 and DX5000 Web Pages ..........................................24
Using the DX3000 and DX5000 Web Pages...........................................26
Configuration....................................................................................................28
Accessing Library Configuration............................................................28
Configuring the Media.............................................................................30
Configuring the Library ...........................................................................35
Configuring the Network ........................................................................44
Configuring the Date and Time ..............................................................46
Configuring the Security Options...........................................................47
Configuring System Hardware...............................................................52
System Status ....................................................................................................62
Accessing System Status ..........................................................................63
Viewing Tape Drive Details.....................................................................64
Viewing Robot Details..............................................................................66
Viewing Storage Bin Details....................................................................67
Viewing Virtual Disk Status ....................................................................69
Viewing Hardware Status........................................................................70
Viewing Media Status...............................................................................71
Remote Alerts....................................................................................................72
Accessing Remote Alerts..........................................................................72
Licensing............................................................................................................82
Contents
Quantum DX3000 and DX5000 User’s Guide iv
Utilities...............................................................................................................83
Accessing Utilities.....................................................................................83
Changing Library State ............................................................................84
System Log.................................................................................................84
Uploading Firmware ................................................................................86
System Configuration...............................................................................87
Downloading the System Diagnostics File............................................90
Rebooting the DX3000/DX5000 System ................................................91
Chapter 4 Troubleshooting 93
Common Problems and Solutions .................................................................93
Hardware Problems..................................................................................93
Ethernet Network Problems....................................................................94
Appendix A DX3000/DX5000 System Specifications 96
Physical Characteristics...................................................................................97
Performance Characteristics ...........................................................................98
Environmental Specifications.........................................................................98
Contents
Appendix B Regulatory Statements 100
Disposal of Electrical and Electronic Equipment ......................................105
Glossary 106
Index 109
Quantum DX3000 and DX5000 User’s Guide v
Figures
Figure 1 DX3000 System..............................................................................4
Figure 2 DX5000 System..............................................................................4
Figure 3 DX3000 System Components ......................................................6
Figure 4 DX5000 System Components ......................................................7
Figure 5 DX3000 and DX5000 Hard Drives ..............................................8
Figure 6 RAID 5 Configuration ................................................................11
Figure 7 DX3000/DX5000 System Plus a Tape Library ........................12
Figure 8 Turning on the DX3000 ..............................................................14
Figure 9 Turning on the DX5000 ..............................................................14
Figure 10 DX3000 LED Indicators..............................................................15
Figure 11 DX5000 LED Indicators..............................................................17
Figure 12 Hard Drive Sled LEDs................................................................18
Figure 13 Ethernet Port LEDs .....................................................................19
Figure 14 Power Supply LED Indicators...................................................20
Figure 15 DX3000 and DX5000 Web Page Menu Items ..........................24
Figure 16 Login Page....................................................................................25
Figure 17 Home Page...................................................................................26
Quantum DX3000 and DX5000 User’s Guide vi
Figure 18 Configuration Page.....................................................................29
Figure 19 Media Screen ...............................................................................30
Figure 20 Edit Volume Media Area Screen ..............................................31
Figure 21 Tape Cartridges Screen..............................................................32
Figure 22 Virtual Disks Area Screen..........................................................34
Figure 23 Partitions Page.............................................................................36
Figure 24 Adding a Partition......................................................................37
Figure 25 Editing a Partition.......................................................................39
Figure 26 Enabling/Disabling Write Protection......................................41
Figure 27 Assigning Barcode Labels..........................................................42
Figure 28 Assigning a Library Name ........................................................44
Figure 29 Network Configuration Page....................................................45
Figure 30 Date and Time Configuration...................................................47
Figure 31 Security Configuration...............................................................48
Figure 32 SSL Configuration.......................................................................50
Figures
Figure 33 Install SSL Certificate Page........................................................51
Figure 34 Device Mapping Page ................................................................53
Figure 35 iSCSI Ethernet Input Port Locations ........................................55
Figure 36 iSCSI Configuration Page ..........................................................56
Figure 37 Fibre Channel Configuration ....................................................58
Figure 38 RAID Configuration Screen (DX5000 Shown)........................60
Figure 39 Hard Drive Numbering .............................................................62
Figure 40 System Status Page .....................................................................63
Figure 41 Tape Drive Details......................................................................65
Figure 42 Robot Details ...............................................................................66
Figure 43 Storage Bin Details......................................................................68
Figure 44 Virtual Disk Status Page ............................................................69
Figure 45 Hardware Status Page................................................................70
Figure 46 Media Status Page.......................................................................71
Quantum DX3000 and DX5000 User’s Guide vii
Figure 47 Remote Alerts Page ....................................................................73
Figure 48 Email Tab .....................................................................................74
Figure 49 SNMP Tab....................................................................................76
Figure 50 SNMP Trap Destinations...........................................................78
Figure 51 SNMP Community Management.............................................79
Figure 52 Contacts Tab ................................................................................80
Figure 53 End User Agreement Tab ..........................................................83
Figure 54 Utilities Page................................................................................84
Figure 55 System Log...................................................................................85
Figure 56 Uploading Firmware..................................................................86
Figure 57 Activating/ Removing a Firmware Image..............................87
Figure 58 Downloading Configuration Files............................................88
Figure 59 Activating the Configuration File.............................................90
Figure 60 Downloading Diagnostics Files................................................91
Figure 61 Shutting Down the DX3000/DX5000 System.........................92
Figures
Quantum DX3000 and DX5000 User’s Guide
Tables
Table 1 DX3000/DX5000 Capacity Specifications..................................5
Table 2 DX3000 LEDs...............................................................................16
Table 3 DX5000 LEDs...............................................................................17
Table 4 Drive Sled LEDs ..........................................................................18
Table 5 Ethernet Port LEDs .....................................................................19
Table 6 Power Supply LED .....................................................................20
Table 7 Network Configuration Fields..................................................45
Table 8 Port Settings.................................................................................59
Table 9 RAID Configurations..................................................................60
Table 10 Tape Drive Details ......................................................................65
Table 11 Robot Details................................................................................67
Table 12 Storage Bin Details......................................................................68
Table 13 Logical Drive Status....................................................................69
Table 14 Email Notification.......................................................................74
Table 15 Email Server Information...........................................................75
Table 16 SNMP Trap Selections................................................................77
Table 17 Company Information................................................................81
Quantum DX3000 and DX5000 User’s Guide ix
Table 18 Primary/Secondary Contact Information...............................81
Table 19 Hardware Problems ...................................................................94
Table 20 Ethernet Network Problems......................................................95
Table 21 Physical Characteristics .............................................................97
Table 22 Interfaces......................................................................................97
Table 23 Performance Characteristics......................................................98
Table 24 Environmental Specifications ...................................................98
Tables
Quantum DX3000 and DX5000 User’s Guide x
Preface
This manual introduces the Quantum DX3000 and DX5000 enhanced data
protection systems and discusses:
• System operations
• Configuration
• Web interface
• Basic troubleshooting
Audience This manual is written for DX3000 and DX5000 system operators and field service
engineers.
Document
Organization
Quantum DX3000 and DX5000 User’s Guide xi
Following is a brief description of chapter contents.
• Chapter 1, “DX3000 and DX5000 System Description,” provides an overview
of the DX3000/DX5000 system.
• Chapter 2, “Basic Operations,” provides basic operating instructions for the
DX3000/DX5000 system.
• Chapter 3, “DX3000 and DX5000 Remote Management,” discusses using the
DX3000/DX5000 system management pages to control the system remotely.
• Chapter 4, “Troubleshooting,” discusses problems you may encounter during
the setup and operation of the DX3000/DX5000 system.
• The Appendices provide system specifications, event handling, and
regulatory statements.
Notational
Conventions
This manual uses the following conventions:
Caution: Caution indicates potential hazards to equipment or data.
Warning: Warning indicates potential hazards to personal safety.
Note: Note emphasizes important information related to the main
topic.
Tech Tip: Tech tip provides additional technical information that
may assist in installation and configuration.
• Right side of the system — Refers to the right side as you face the component
being described.
• Left side of the system — Refers to the left side as you face the component
being described.
• b — All binary numbers are succeeded by “b.”
• h — All hexadecimal numbers are succeeded by “h.”
• Error or attention conditions are represented in parenthesis that translate as
follows:
(SK=S ASC=AA ASCQ=QQ)
where:
S — hexadecimal sense key value
AA — hexadecimal additional sense code
QQ — hexadecimal additional sense code qualifiers
Quantum DX3000 and DX5000 User’s Guide xii
Related Documents The following Quantum document are also available for the DX3000 and DX5000
systems:
Document
Document No. Document Title
Description
81-81492 Quantum DX3000 and
DX5000 Quick Start
Guide
81-81494 Quantum DX3000/
DX5000/DPM5500 Hard
Drive Upgrade
Instructions
81-81503 Quantum DX3000/
DX5000/DPM5500 Fan
Replacement Instructions
81-81504 Quantum DX3000/
DX5000/DPM5500
Power Supply
Replacement Instructions
81-81506 Quantum DX3000/
DX5000/DPM5500 Hard
Drive Replacement
Instructions
81-81507 Quantum DX3000/
DX5000/DPM5500
Chassis Replacement
Instructions
Describes unpacking
and installing both
the DX3000 and
DX5000 systems
Describes upgrading
your DX3000 or
DX5000 hard drives.
Describes replacing
your DX3000 or
DX5000 cooling fans.
Describes replacing
your DX3000 or
DX5000 power
supplies.
Describes replacing
your DX3000 or
DX5000 hard drives.
Describes replacing
your DX3000 or
DX5000 chassis.
Supported Internet
Browsers
The Internet browser software is not supplied with the DX3000/DX5000 system;
you must obtain and install it independently. The DX3000/DX5000 system
supports the following Internet browsers:
Quantum DX3000 and DX5000 User’s Guide xiii
• Microsoft Internet Explorer 6.0 SP1 or later
You can download this software from
http://www.microsoft.com.
Note: If Internet Explorer is the default browser on the client system:
• The latest security updates for Microsoft VM (virtual
machine) must be installed on the client system.
• The security settings must be set no higher than
“medium”. If the settings are set to “high security”, the
browser will not be able to login to the DX-Series system
since the system needs write access to the client.
• The “Play animations in web pages” item in the Internet
Options/Advanced/Multimedia menu must be enabled.
• Mozilla Suite 1.7 on Solaris 10
You can download this software from
http://www.mozilla.org.
• Firefox 1.0.6 on Windows
You can download this software from
http://www.mozilla.org.
• Java Plug-in 1.4.2 or later
You can download this software from
http://www.java.com
SCSI-2 Specification 0
The SCSI-2 communications specification is the proposed American National
Standard for information systems, dated March 9, 1990. Copies may be obtained
from:
Global Engineering Documents
15 Inverness Way, East
Englewood, CO 80112
(800) 854-7179 or (303) 397-2740
Quantum DX3000 and DX5000 User’s Guide xiv
Contacts Quantum company contacts are listed below.
Quantum 0
Quantum
P.O. Box 57100
Irvine, CA 92619-7100
(949) 856-7800
(800) 284-5101
Technical Publications 0
To comment on existing documentation send e-mail to:
doc-comments@quantum.com
Visit the Quantum home page at: 0
http://www.Quantum.com
Customer Support 0
The Quantum Customer Support Department provides a 24-hour help desk that
can be reached at:
North/South America: (949) 725-2100 or
(800) 284-5101
Asia/Pacific Rim: (International Code)
+61 7 3862 4834
Europe/Middle East/Africa: (International Code)
+44 (0) 1256 848748
Send faxes for the Customer Support Department to:
North/South America: (949) 725-2176
Asia/Pacific Rim: (International Code)
+61 7 3862 4677
Europe/Middle East/Africa: (International Code)
+44 (0) 1256 848777
Quantum DX3000 and DX5000 User’s Guide xv
Storag e C are Guardian
To contact the Customer Support Department use the following web/ E-mail
addresses:
North/South America: www.quantum.com/askaquestion
Asia/Pacific Rim: apachelp@quantum.com
Europe/Middle East/Africa: eurohelp@quantum.com
StorageCare Guardian 0
StorageCare Guardian is a remote monitoring and diagnostic solution that enables
Quantum to proactively monitor the health of Quantum products, use diagnostic
data to predict possible failures, and determine whether or not the problem
involves a Quantum product or other critical component in the environment.
Benefits StorageCare Guardian gives the customer added assurance that Quantum will
make sure its products are running optimally to ensure maximum operational
efficiency. Deploying this solution is easy and enables customers to minimize the
costs associated with system downtime and service issues should a problem arise.
More Reliable
Backups
Faster Resolution
Time
Quantum DX3000 and DX5000 User’s Guide xvi
Through continuous 24x7x365 monitoring, StorageCare Guardian proactively
checks Quantum systems for common errors and alerts the customer when a
Quantum product is underperforming. By proactively identifying red flags, the
risk of failed backups and machine downtime can be mitigated.
When the system is down, StorageCare Guardian provides the necessary
diagnostics data that enables Quantum to identify the root cause and expedite the
problem resolution process. Problems that used to take days to fix can now be
fixed in minutes. When problems require onsite support, field engineers will have
better information along with the right parts necessary to fix the problem.
StorageCare Guardian allows Quantum to 0
• Monitor diagnostic data related to Quantum products
• Receive alarms that notify Quantum of issues at the customer site
StorageCare Guardian
• Run diagnostic utilities to more quickly determine the root cause of issues
• Initiate remote connection to remote management interface to get more indepth information about the health of your Quantum product.
• Distribute software/firmware upgrades - this will be available as a future
enhancement
Product Features 0
• Continuous Monitoring - Proactive 7x24x365 monitoring of Quantum
products enabling Quantum Support to be alerted on events such as errors or
marginal conditions that are defined by the user.
• Root Cause Diagnosis - Allows Quantum to quickly isolate and identify the
root cause of a problem.
• Rapid Problem Resolution- Quantum can rapidly recommend and/or
implement the corrective actions needed to resolve a problem ensuring
minimal impact to the IT environment.
• Quantum Remote Software Update - Distributed software update capability
allows fast updates to agent software and Quantum hardware installed at
customer sites
• Real-time Data Collection - Instant on-demand or scheduled diagnostic data
collection from Quantum products as well as the ability to run user-defined
data collection scripts from agent.
• Access Management - Customer has full control over Quantum's access rights
and privileges.
• Audit Logging - Audit logs are kept for all communications to and from the
agent.
How it works: 0
1 Customers can download the StorageCare Guardian agent software from
http://www.quantum.com/guardiandownload.
2 Customer installs the StorageCare Guardian agent on any Windows 2000/
2003/XP or Solaris 8/9 server located at the customer’s site.
3 The StorageCare Gu ar dian agent monitors Quantum products, and provides
information and updates to the Quantum Enterprise Server that resides at
Quantum Support.
4 If an error or problem is detected, Quantum queues a request to the
StorageCare Guardian agent for data collection or real-time access to the
system.
Quantum DX3000 and DX5000 User’s Guide xvii
Storag e C are Guardian
5 The StorageCare Gu ar dian agent checks access policy settings to determine if
access is allowed.
6 If approved, the information is transferred to Quantum, or a remote
connection is initiated.
7 Quantum Support will diagnose the problem and, if necessary, send the
needed parts and/or field personnel to resolve the issue.
Quantum can identify if the backup problem is not associated with the Quantum
device and then direct the customer to resolve the issue with appropriate thirdparty vendor.
Quantum DX3000 and DX5000 User’s Guide xviii
Chapter 1
1DX3000 and DX5000 System
Description
This chapter describes the DX3000 and DX5000 system and its
components. The chapter consists of:
• Overview
• Features and Benefits
• DX3000 and DX5000 Systems
• Hard Drive Storage
• Supported RAID Configurations
• Typical Configurations
Overview 1
The DX3000 and DX5000 Enhanced Backup Solution utilizes a disk-based
backup system to complement a tape library. This solution addresses the
most important problems facing Information Technology professionals:
• Time Required for Backup
• Confidence in Completing the Backup
• Time to Restore Data
Quantum DX3000 and DX5000 User’s Guide 1
Chapter 1 DX3000 and DX5000 System Description
Features and Benefits
Time Required for Backup 1 Not only is the amount of data that needs to be backed up growing, but
the time window for performing the backup is shrinking due to the
impact of global operational expansion. Adding more tape drives is no
longer an efficient way to reduce the time required for backup.
Confidence in Completing the Backup
Time to Restore Data 1 The time required to restore data from a tape library is determined by
Confidence in completing the backup job within the backup window can
be very low because of time constraints or “hang ups” during the backup
1
process due to errors generated by mechanical problems. If these types of
errors could be eliminated by removing issues that are inherent in any
mechanical device, confidence in the backup job completing would
improve greatly.
how long it takes to mount a cartridge in a tape drive and find the proper
position on the tape. This can take several minutes and then the restore
time is also reduced by the tape drive transfer speed. Restoring data from
hard drives (emulating tape cartridges) improves restore time by
eliminating the time required to load a cartridge and transfer speed
restrictions.
Features and Benefits 1
Both the DX3000 and DX5000 systems provides the following features
and benefits:
• High availability features:
•RAID 5 file system
• Event monitoring and logging
• Redundant cooling, power supplies, and disk parity protection
• Global spare (DX5000 Only) and hot-swappable hard drives
• Flexible alert notification including e-mail and SNMP traps
• Serial ATA II drive technology
Quantum DX3000 and DX5000 User’s Guide 2
Chapter 1 DX3000 and DX5000 System Description
Features and Benefits
• Restore latency under 10 seconds
• Two iSCSI interfaces
• 10/100/1000 BaseT Ethernet interface for auxiliary management
functionality (web based management)
• Browser based remote management system that provides status and
configuration options
• Rack space requirements:
• DX3000 - 2U per chassis
• DX5000 - 5U per chassis
•Virtual disk creation
• Tape Drives Emulated:
• Quantum DLT7000
•HP LTO 2
• Libraries Emulated:
• ATL P1000
• Quantum P7000
• Supported by every major backup software vendor
• Installs in a standard rack with a minimum depth of 30 in (76.2 cm)
Note: The DX3000/DX5000 must be installed in a restricted access
location per specification EN69050-1. This system must only
be installed by qualified IT service personnel. This is required
to prevent untrained personnel from allowing body parts or
electrically conductive items to penetrate into the interior of
the system when replacing or installing drives, fans, and
power supplies.
Quantum DX3000 and DX5000 User’s Guide 3
Chapter 1 DX3000 and DX5000 System Description
DX3000 and DX5000 Systems
DX3000 and DX5000 Systems 1
The system takes advantage of high speed hard drives to greatly reduce
the time required for backup/restore functions and also improve
confidence in completing the backup in the time allowed.
The DX3000 and DX5000 systems are both backup devices based upon
high speed disk drives instead of tape drives. Refer to the following
figures:
• DX3000 System
• DX5000 System
Figure 1 DX3000 System
Figure 2 DX5000 System
Quantum DX3000 and DX5000 User’s Guide 4
Chapter 1 DX3000 and DX5000 System Description
DX3000 and DX5000 Systems
Table 1 DX3000/DX5000
Capacity Specifications
DX3000 System Components
DX Model
(with Drive
Size)
DX3000 (500
GB drives)
DX5000 (500
GB drives)
Number of
Tape Drives
Up to 32 virtual
tape drives
Up to 64 virtual
tape drives
Number of
Cartridges
400 cartridges per
LUN (800 max)
400 cartridges per
LUN (1600 max)
Usable
Capacity
1.3 TB to 3.5
TB
4.5 TB to
10.0 TB
Both the DX3000 and the DX5000 use the same hard drive sleds, however,
the chassis and other system components differ between the two systems.
Refer to the following sections:
• DX3000 System Components
• DX5000 System Components
The DX3000 system houses the following components:
1
• Drive sleds (four or eight drive sleds per storage array) (qualified IT
personnel serviceable)
• Two redundant power supplies (qualified IT personnel serviceable)
• Redundant fan modules located internally (qualified IT personnel
serviceable)
• Motherboard, CPU, and memory (Quantum Field Service Only)
• RAID controller (Quantum Field Service Only)
• Optional Optyon™ Fibre Channel/compression board (Quantum Field
Service Only)
The qualified IT personnel serviceable components are removed and
replaced either through the front or back of the system (see
Quantum DX3000 and DX5000 User’s Guide 5
figure 3).
Chapter 1 DX3000 and DX5000 System Description
DX3000
Quantum
H
12
PS
STATUS
DX3000 and DX5000 Systems
Figure 3 DX3000 System
Components
DX5000 System Components
Power and reset buttonsDrive sleds
Fibre Channel ports (optional Optyon™ card)
Power supplies Ethernet ports
Keyboard, VGA,
parallel and COM
ports (service only)
The DX5000 system houses the following components:
1
• Drive sleds (twelve or twenty four drive sleds per storage array)
(qualified IT personnel serviceable))
Note: The DX5000 system with 24 hard drives requires two Optyon
Fibre Channel compression cards if Fibre Channel
compression is enabled.
• Four redundant power supplies (qualified IT personnel qualified)
• Redundant fan modules located at the back of the unit (trained IT
personnel serviceable)
• Motherboard, CPU, and memory (Quantum Field Service Only)
• RAID controllers (Quantum Field Service Only)
• Optional Optyon™ Fibre Channel/compression board (Quantum Field
Service Only)
The qualified IT personnel serviceable components are removed and
replaced either through the front/back of the system or by removing the
top cover (see figure 4
Quantum DX3000 and DX5000 User’s Guide 6
).
Figure 4 DX5000 System
Components
Chapter 1 DX3000 and DX5000 System Description
DX3000 and DX5000 Systems
Drive sleds
Center
fans
Ethernet
ports
Keyboard, VGA,
parallel and COM
ports (service only)
Power and reset buttons
Power suppliesLeft-hand blower Right-hand blower
Fibre Channel ports (optional
Optyon™ cards)
Quantum DX3000 and DX5000 User’s Guide 7
Chapter 1 DX3000 and DX5000 System Description
Hard Drive Storage
Hard Drive Storage 1
Serial ATA hard drives (see figure 5) are the heart of both the DX3000 and
DX5000 systems.
Figure 5 DX3000 and DX5000
Hard Drives
Hard drive sled
Caution: Removing hard drives during system operation may cause
loss of data or degraded system performance. Contact
Quantum customer support (see
to report any hard drive failure.
The hard storage area can be used in the following ways:
• Virtual Tape Storage
• Virtual Disk Storage
Quantum DX3000 and DX5000 User’s Guide 8
“Contacts” on page xv)
Chapter 1 DX3000 and DX5000 System Description
Hard Drive Storage
Virtual Tape Storage 1
Virtual tape storage allows the storage space on these hard drives to
appear to the backup application as tape cartridges (DLT or LTO). Data is
stored on the hard drives through an interface that appears as a DX3000
or DX5000 system. This allows backup applications to recognize and
integrate a DX3000/DX5000 system into a data center environment just
like a typical tape library.
The area dedicated to virtual tape storage is set during the initial
configuration of the system and cannot be changed without losing
existing data on the virtual tape cartridges.
Virtu al Disk Storage 1
Virtual disk storage allows you to dedicate a certain amount of hard drive
capacity for disk storage. Once the virtual disks are configured and
mapped to either a iSCSI or Fibre Channel port, the virtual disks appear
to the host as a SCSI disk device. This disk device is assigned a drive letter
(example C:) and must be formatted like a standard hard drive. Data can
then be stored and read.
The area dedicated to virtual disk storage is set during the initial
configuration of the system and cannot be changed without losing
existing data on the virtual disk drives.
Quantum DX3000 and DX5000 User’s Guide 9
Chapter 1 DX3000 and DX5000 System Description
Supported RAID Configurations
RAID Sets 1 The DX3000/DX5000 system is divided into RAID sets. The number of
RAID sets differs depending on the system:
• DX3000 can contain two RAID sets:
• The first RAID set is made up of either the first four drive sleds
(drive sleds 1-4) in a four drive system or eight drive sleds (drive
sleds 1-8) in an eight drive system.
• If the original system was upgraded from four to eight drives, the
second RAID set is made up of the last four drive sleds (drive
sleds 5-8).
• DX5000 can contain four RAID sets:
• The first RAID set is made up of the first six drive sleds (drive
sleds 1-6).
• The second RAID set is made up of the next six drive sleds (drive
sleds 7-11 with drive 12 as a hot spare).
• The third RAID set is made up of the next six drive sleds (drive
sleds 13-18 if installed).
• The fourth RAID set is made up of the next six drive sleds (drive
sleds 19-23 with drive 24 as a hot spare).
Each RAID set can sustain a single hard drive failure and can hold a
maximum of 160 virtual tape cartridges (80 cartridges per LUN).
Supported RAID Configurations 1
RAID is short for Redundant Array of Independent (or Inexpensive)
Disks, which is a category of hard disk drives that employ two or more
drives in combination for fault tolerance and performance. There are a
number of RAID levels in use today such as 0, 1, 3, 5, and 10.
The DX3000 and DX5000 systems support RAID 5 with hot spare
configurations (Only DX5000 systems can be configured with a hot
spare).
Quantum DX3000 and DX5000 User’s Guide 10
Chapter 1 DX3000 and DX5000 System Description
Typical Configurations
RAID 5 Configuration 1 The RAID 5 configuration is the most common RAID level in use today.
RAID 5 minimizes the write bottlenecks of other RAID levels by
distributing parity stripes over a series of hard drives. In doing so it
provides relief to the concentration of write activity on a single drive,
which in turn enhances overall system performance. Instead of allowing
any one drive in the array to assume the risk of a bottleneck, all of the
drives in the array assume write activity responsibilities. The distribution
frees up the concentration on a single drive, improving overall subsystem
throughput.
The RAID 5 parity encoding scheme maintains the system’s ability to
recover any lost data should a single drive fail. This can happen as long as
no parity stripe on an individual drive stores the information of a data
stripe on the same drive. In other words, the parity information for any
data stripe must always be located on a drive other than the one on which
the data resides (see figure 8
Figure 6 RAID 5 Configuration
).
Data stripe
Data stripe A
Data stripe B
Data stripe C
Data stripe D
Data stripe E
A0 A1 A2 A3
B0 B1 B2
C0 C1 3 parity C3 C4
D0
1 parity
Drive 0 Drive 1 Drive 2 Drive 3 Drive 4
2 parity
E1 E2 E3 E4
D2 D3 D4
4 parity
0 parity
B4
Typical Configurations 1
The DX3000/DX5000 system has many advantages over typical tape
cartridge based systems such as faster data transfer, instant availability,
and greater reliability.
Quantum DX3000 and DX5000 User’s Guide 11
Figure 7 DX3000/DX5000
System Plus a Tape Library
Chapter 1 DX3000 and DX5000 System Description
Typical Configurations
To take advantage of the DX3000/DX5000 system speed and reliability
and still have the safety of off-site storage, Quantum recommends
exporting the data from the DX3000/DX5000 system to an automated
tape library (see figure 9
). This configuration still allows fast backup and
restores as well as the saftey of off-site backups on tape cartridges.
Storage management software applications often refer to this operation as
“cloning” or “vaulting.” Check with your software supplier for
information on enabling this feature.
Client
Data
Server
DX3000/DX5000
SAN
Tape Library
(ex. Quantum P4000)
Quantum DX3000 and DX5000 User’s Guide 12
Chapter 2
2Basic Operations
Although the vast majority of system operations are handled through the
“
DX3000 and DX5000 Remote Management” on page 22, basic DX-Series
system operations include:
• Turning on the System
• DX3000/DX5000 Operations
• Relocating the DX3000 and DX5000 Systems
Turning on the System 2
The power on procedure differs depending on the system (DX3000 or
DX5000). Refer to the following section to turn on the DX-Series system:
• Turning on the DX3000
• Turning on the DX5000
Quantum DX3000 and DX5000 User’s Guide 13
Turning on the DX3000 2 To turn on the DX3000 system (see figure 8):
$8
1UANTUM
(
03
34!453
1 Push the power button located on the front of the DX3000.
Chapter 2 Basic Operations
Turning on the System
Figure 8 Turning on the DX3000
Power button
Turning on the DX5000 2 To turn on the DX5000 system (see figure 9):
1 Push the power button located on the front of the DX5000.
Figure 9 Turning on the DX5000
Power button
Quantum DX3000 and DX5000 User’s Guide 14
Chapter 2 Basic Operations
$8
1UANTUM
(
03
34!453
(
03
34!453
DX3000/DX5000 Operations
DX3000/DX5000 Operations 2
The front panels of both the DX3000 and DX5000 have a series of LED
indicators.
• Chassis LEDs and Buttons
• Hard Drive Sled LEDs
• Ethernet Port LEDs
Chassis LEDs and Buttons 2 The front of the DX3000/DX5000 chassis have a series of LED indicators
and buttons. Refer to the following sections.
• DX3000 - refer to figure 10 and table 2
• DX5000 - refer to figure 11 and table 3
Figure 10 DX3000 LED
Indicators
Hard drive failure
Network port 1 activity
Network port 2 activity
Attention
Power button Reset button
PSU failure
Quantum DX3000 and DX5000 User’s Guide 15
Chapter 2 Basic Operations
DX3000/DX5000 Operations
Table 2 DX3000 LEDs
Button/LED Description
Power button Powers the DX3000 system on or off. The
system can also be powered off using the
remote management screens (see Chapter 3,
DX3000 and DX5000 Remote Management).
Reset button Resets the DX3000 system.
Network ports 1 and 2 This LED flashes indicating activity on the
network ports.
Hard drive failure This LED flashes with an audible alarm
when a hard drive has failed. Look at the
front of the unit to identify the failed hard
drive with an amber LED indicator.
Power supply failure This LED flashes with an audible alarm
when a power supply has failed. Look at the
back of the unit to identify the failed power
supply with an amber LED indicator.
Power on This LED is lit when the DX3000 is powered
on.
Quantum DX3000 and DX5000 User’s Guide 16
Figure 11 DX5000 LED
Indicators
Chapter 2 Basic Operations
DX3000/DX5000 Operations
Table 3 DX5000 LEDs
Attention
Network port 1 activity
Network port 2 activity
Hard drive failure
PSU failure
Power button
Reset button
Button/LED Description
Power button Powers the DX5000 system on or off. The
system can also be powered off using the
remote management screens (see Chapter 3,
DX3000 and DX5000 Remote Management).
Reset button Resets the DX5000 system.
Network port 1/2
activity
This LED flashes indicating activity on the
network ports.
Hard drive failure This LED flashes with an audible alarm
when a hard drive has failed. Look at the
front of the unit to identify the failed hard
drive with an red LED indicator.
Power supply failure This LED flashes with an audible alarm
when a power supply has failed. Look at the
back of the unit to identify the failed power
supply with an amber LED indicator.
Quantum DX3000 and DX5000 User’s Guide 17
Chapter 2 Basic Operations
DX3000/DX5000 Operations
Button/LED Description
Power on This LED is lit when the DX5000 is powered
on.
Hard Drive Sled LEDs 2 The individual hard drive sleds contain LEDs that indicate the health
condition of the hard drive. Refer to
figure 12 and table 4.
Figure 12 Hard Drive Sled LEDs
Table 4 Drive Sled LEDs
Blue LED
Red LED
LED Description
LEDs off No power.
Blue LED solid The hard drive is powered on and available
for storage.
Blue LED blinking The hard drive is active and receiving data.
Red LED solid The hard drive sled has failed. Replace the
hard drive sled (see the Quantum DX3000/
DX5000/DPM5500 Hard Drive Replacement
Instructions (PN 81-81506) included on the
documentation CD.
Ethernet Port LEDs 2 On the back of the DX3000/DX5000 chassis, the Ethernet ports contain
LEDs that indicate the status of the Ethernet port. Refer to
figure 13 and
table 5.
Quantum DX3000 and DX5000 User’s Guide 18
Figure 13 Ethernet Port LEDs
Chapter 2 Basic Operations
DX3000/DX5000 Operations
DX5000 shown
Right LED
Port 1 Port 2
Activity on the Ethernet port.
Table 5 Ethernet Port LEDs
Left LED
LED Description
Left LED amber
blinking
Right LED green Ethernet communication on the port at 10/
100 MHz.
Right LED amber Ethernet communication on the port at
1GHz.
Left and Right LEDs off No activity on the Ethernet port.
Power Supply LED 2 On the back of the DX3000/DX5000 chassis, each power supply contains
an LED that indicates the health status of the power supply. Refer to
figure 14 and table 6.
Quantum DX3000 and DX5000 User’s Guide 19
Figure 14 Power Supply LED
Indicators
DX3000
Chapter 2 Basic Operations
DX3000/DX5000 Operations
DX5000
LED indicators
Table 6 Power Supply LED
LED Description
LED is green Power supply is operating normally.
LED is red. The power supply has failed. Refer to the
Quantum DX3000/DX5000/DPM5500 Power
Supply Replacement Instructions (PN 81-
81504) included on the documentation CD
for more information.
Quantum DX3000 and DX5000 User’s Guide 20
Chapter 2 Basic Operations
Relocating the DX3000 and DX5000 Systems
Relocating the DX3000 and DX5000 Systems 2
If you ever need to install the DX3000 or DX5000 system to a different
location, refer to the “Quantum DX3000 and DX5000 Quick Start Guide”
PN 81-81492 included on the documentation CD. These instructions
include hardware installation and cabling as well as initial software
configuration.
Quantum DX3000 and DX5000 User’s Guide 21
Chapter 3
3DX3000 and DX5000 Remote
Management
The DX3000 and DX5000 systems utilize a web-based interface which
allows you to configure and manage the system from a remote
workstation on the same network. The DX3000 and DX5000 systems are
managed through the following web pages (accessible using Internet
browser software installed on the host computer):
• Home allows you to view the status of all system components.
• Configuration allows you to set up information about the DX3000
and DX5000 systems such as network, date and time, and passwords.
• System Status allows you to view the status of the emulated library
elements, hardware components, system performance, and media
location.
• Remote Alerts allows you to set up e-mail messages and SNMP alerts
to alert you when certain events occur on the system.
• Licensing allows you to view the end user license agreement.
• Utilities allows you to set the library state, view system events,
upload firmware and configuration files, download system
diagnostic data, and shutdown or restart the system.
Quantum DX3000 and DX5000 User’s Guide 22
Chapter 3 DX3000 and DX5000 Remote Management
DX3000 and DX5000 Web Pages
DX3000 and DX5000 Web Pages 3
The Internet browser software is not supplied with the DX3000 and
DX5000 systems; you must obtain and install it independently. The
DX3000 and DX5000 systems support the following Internet browsers:
• Microsoft Internet Explorer 6.0 SP1 or later
You can download this software from
http://www.microsoft.com.
Note: If Internet Explorer is the default browser on the client
system:
•The latest security updates for Microsoft VM (virtual
machine) must be installed on the client system.
•The security settings must be set no higher than
“medium”. If the settings are set to “high security”,
the browser will not be able to login to the system
since the system needs write access to the client.
•The “Play animations in web pages” item in the Internet
Options/Advanced/Multimedia menu must be
enabled.
• Mozilla Suite 1.7 on Solaris 10
You can download this software from
http://www.mozilla.org.
• Firefox 1.0.6 on Windows
You can download this software from
http://www.mozilla.org.
• Java Plug-in 1.4.2 or later
You can download this software from
http://www.java.com
DX3000 and DX5000 Web Page Menu Items
Quantum DX3000 and DX5000 User’s Guide 23
The following figure depicts the menu items available from the DX3000
and DX5000 Web pages.
3
Figure 15 DX3000 and DX5000
Web Page Menu Items
Chapter 3 DX3000 and DX5000 Remote Management
DX3000 and DX5000 Web Pages
Login Home
Configuration
Media
Media area
Tape
cartridges
Virtual disks
Library
Partitions
Write protection
Barcode
assignment
Properties
Network
Date and
Time
Security
Passwords
SSL
Hardware
Device
mappings
iSCSI
Fibre
Channel
RAID
System
Status
Library
Logical view
Performance
view
Events
Virtual
disks
Hardware
Status
Events
Media
Remote
Alerts
Email
SNMP
Contacts
Licensing Utilities
End-User
Agreement
Library
System log
Firmware
Configuration
Diagnostics
Shutdown
Accessing DX3000 and DX5000 Web Pages
To access the DX3000 and DX5000 web pages:
3
1 On the host computer, open the Internet browser software.
Quantum DX3000 and DX5000 User’s Guide 24
Figure 16 Login Page
Chapter 3 DX3000 and DX5000 Remote Management
DX3000 and DX5000 Web Pages
2 In the Address field, type http://IPaddress/ where IP address is the IP
address for the system.
Note: The default IP address is 10.1.1.1. with a netmask of
255.255.255.0 for port 1 and 10.0.1.0 with a netmask of
255.255.0.0 for port 2
The Log In page displays (see figure 16):
3 Select the login type and enter the appropriate password.
Login Type Default Password Description
Monitor password The monitor user is
allowed to view the
DX3000 and DX5000
system management
pages, but cannot change
them.
Quantum DX3000 and DX5000 User’s Guide 25
Figure 17 Home Page
Banner frame
Chapter 3 DX3000 and DX5000 Remote Management
DX3000 and DX5000 Web Pages
Login Type Default Password Description
Administrator password The administrator user can
both view and change the
management pages.
Note: The passwords are limited to 15 characters. All alpha
numeric characters, _ and - are allowed.
4 Click Login.
The Home page displays (see figure 17):
Contents frame
Management
frame
Quick status
Using the DX3000 and DX5000 Web Pages
The first page that displays after you login to the DX3000 and DX5000
3
web pages is the system
Home page (see figure 17). This page includes
System
temperature
and voltage
System
throughput
information on the system status as follows:
• Quantum DX3000/DX5000 is on-line
Quantum DX3000 and DX5000 User’s Guide 26
Chapter 3 DX3000 and DX5000 Remote Management
DX3000 and DX5000 Web Pages
• Quantum DX3000/DX5000 is off-line
The Home page is divided into four distinct sections:
• Banner frame
• Contents frame
• Management frame
• Quick status information
The banner frame displays the Quantum logo and product name. The
contents frame displays a list of the DX3000/DX5000 web pages. To view
a page, click its corresponding link. The management frame displays the
page you selected.
Graphical View vs. Textual View 3
There are two options for viewing the system details from the Home page:
• Graphical view - system details are displayed in the management
frame using graphical representations of the DX3000/DX5000
components to describe the system status.
• Textual view - system details are displayed in the management frame
using text to describe the DX3000/DX5000 system status.
Details Buttons (System Temperature/Voltage and Throughput) 3
Both the system temperature/voltage and throughput sections of the
home page have a details buttons.
• System Temperature/Voltage Details button: Click the system
temperature/voltage details button to go to the
Hardware page. This page provides more detailed information on the
system components (see
“Viewing Hardware Status” on page 70 for
System Status/
more information).
• Throughput Details button: Click the throughput details button to go
to the
System Status/Performance page. This page provides more
detailed system performance information.
To return to a previous web page, click the browser’s Back button.
Quantum DX3000 and DX5000 User’s Guide 27
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
Configuration 3
The configuration page allows you set or configure the following areas of
the DX3000 and DX5000 systems:
• Configuring the Media
• Configuring the Library
• Configuring the Network
• Configuring the Date and Time
• Configuring the Security Options
• Configuring System Hardware
Accessing Library Configuration
To access the Configuration page, from the contents frame, click
3
Configuration.
The management frame displays the Configuration page (see figure 18).
Note: The DX3000/DX5000 system must be offline before making
any changes to the system configuration. See “
Library State” on page 84.
Changing
Quantum DX3000 and DX5000 User’s Guide 28
Figure 18 Configuration Page
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
Quantum DX3000 and DX5000 User’s Guide 29
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
Configuring the Media 3 The Media page allows you to configure both the virtual tape cartridges
and virtual disk media (disk targets).
To configure the media:
1 From the Configuration page, click the Media tab.
The Media screen displays (see figure 19).
Figure 19 Media Screen
Media tab
Media area
Edit button
The Media page is divided into three areas:
• Media Area
• Tape Cartridge Area
• Virtual Disk Area
Quantum DX3000 and DX5000 User’s Guide 30
Figure 20 Edit Volume Media
Area Screen
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
Media Area 3
The Media Area link allows you to alter the storage area dedicated to
either virtual tape cartridges or virtual disks (see figure 19
).
To alter the storage area volume:
1 Select the volume you want to alter and click Edit.
The Edit Volume Media Areas screen displays (see figure 20).
2 Change the Tape Cartridge Area or Virtual Disk Area capacity as
appropriate.
3 Once you have modified the Tape Cartridge Area or Virtual Disk Area,
Apply.
click
The tape cartridge area is modified.
Quantum DX3000 and DX5000 User’s Guide 31
Figure 21 Tape Cartridges Screen
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
Tape Cartridge Area 3
The Tape Cartridge Area link allows you to modify the cartridge
configuration on one or all volumes. To modify the tape cartridges:
1 Click on the Tape Cartridges link.
The Tape Cartridge screen displays (see figure 21)
2 Select the volume where the tape cartridges will be created.
Caution: If you create tape cartridges on volumes located on
previously installed hard drives, any tape cartridges
on those volumes will be lost. Virtual disks are
unaffected.
3 Create cartridges by either quantity or capacity:
Quantum DX3000 and DX5000 User’s Guide 32
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
•If you select By quantity, you can create between 1 and 400
cartridges per logical drive. The capacity decreases the more tape
cartridges you create.
Note: The maximum number of cartridges depends on the size of
the volumes created in the
Media Areas Configuration
section.
•If you select By capacity, you choose between 5 GB and the
maximum capacity of the logical drive per cartridge. The number
of cartridges decreases with higher capacity per cartridge.
4 Enter the starting cartridge barcode.
Note: The barcode format must be AANNNN, where A is any
uppercase alpha-numeric character and N is any single
digit (0-9). Barcodes automatically increment.
The cartridges are created and are available on the DX3000/DX5000
system.
Virtual Disk Area 3
The DX3000 and DX5000 systems allow you to dedicate a certain amount
of disk area within your system to virtual disks. Virtual disks display as
available hard drives on your host. The
Virtual Disks Area link allows you
to dynamically create and delete virtual disks. The virtual disks link is
divided into the
Create Virtual Disks section and the Delete Virtual Disks
section.
Creating a Virtual Disk
To create a virtual disk:
1 Click the Virtual Disks Link.
The Virtual Disks Area screen displays (see figure 22).
Quantum DX3000 and DX5000 User’s Guide 33
Figure 22 Virtual Disks Area
Screen
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
2 Select the volume where you want to create virtual disks.
3 Enter the capacity of the virtual disks you want to create.
Note: The size of the virtual disk cannot exceed the available
space on the specific volume. The minimum size of a
virtual disk is 1 GB.
4 Once you have changed the Virtual Disk Are a, click Create.
The virtual disk is created.
Deleting a Virtual Disk
To delete a virtual disk:
1 Select the volume that contains the virtual disk you want to delete.
2 Select the virtual disk and click Delete.
Quantum DX3000 and DX5000 User’s Guide 34
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
Configuring the Library 3 The Library page allows you to configure library partitions, set write
protection, assign barcodes, and configure library properties. The Library
pages is divided into the following sections:
• Configuring Partitions
• Setting Write Protection
• Assigning Barcodes
• Configuring Library Properties
Configuring Partitions 3
Partitioning provides the capability to divide the DX3000/DX5000 virtual
tape drives and storage elements into separate partitions, usable by
separate host computers. The
Partitions page contains a list of unassigned
tape drives and cartridges as well as all user defined partitions currently
configured on the system. This page also contains the ability to add, edit,
and delete partitions.
To access the Partitions page:
1 Click the Partitions tab located at the top of the Configuration page.
The Partitions page displays (see figure 23).
Quantum DX3000 and DX5000 User’s Guide 35
Figure 23 Partitions Page
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
The partitioning page is broken up into the following sections:
• Adding a Partition
• Editing a Partition
• Deleting a Partition
Adding a Partition 3
Up to eight partitions can be added to a DX3000 system. Up to sixteen
partitions can be added to a DX5000 system.
Caution: Ensure that your backup package is properly configured
for the correct number of tape drives emulated in the
DX3000/DX5000 system partition. Failure to do so may
cause your backup application to malfunction or cease to
operate.
Quantum DX3000 and DX5000 User’s Guide 36
Figure 24 Adding a Partition
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
To add a partition:
Note: To add, edit, or delete a partition, the system must be offline.
1 Set the DX3000/DX5000 system to the off-line state (see “Changing
Library State” on page 84).
2 From the Partition page, click Add to add a partition to the system.
The Add Partition page displays (see figure 24).
3 Enter a partition name that identifies it so it can be distinguished
from other partitions on the DX3000/DX5000 system.
Note: The partition name is independent of the host name in the
Network tab (see “Configuring the Network” on page 44).
Quantum DX3000 and DX5000 User’s Guide 37
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
4 Select the inquiry identity to determine the inquiry string returned
from the DX3000/DX5000 system.
The following inquiry strings are available:
• ATL P1000
• ATL P7000
• DX3000/DX5000
If you select ATL P1000 or ATL P7000, the DX3000/DX5000 appears as
the appropriate library to the host and backup application. If you
select
Quantum DX3000 and Quantum DX5000 the host and backup
application recognize the devices as a
DX5000
system respectively.
Quantum DX3000 or Quantum
Note: Quantum recommends that the device configuration be set
to DX5000 inquiry strings for improved performance. If
your backup application does NOT support DX3000 and
DX5000, select
ATL P1000 or ATL P7000.
5 Select the number of tape drives (emulated DLT7000 or HP LTO 2)
available to the host and backup application in this partition. The
Default partition contains 6 tape drives at the time of installation,
however, you can change the number of drives.
Note: If all tape drives are assigned to other partitions, you must
unassign one or more tape drives to make them available
for a new partition.
6 Enter the number of empty bins available in addition to the number
of cartridges created in the partition. The default number of empty
bins is 0 and up to 28 empty bins can be selected.
7 Select the number of tape cartridges from the A vailable Tape Cartridge
list and click the right arrow button to move the cartridges into the
partition.
Note: If all tape cartridges are assigned to other partitions, you
must unassign one or more tape cartridges to make them
available for a new partition. Be aware that all cartridges
that were created at the time of installation are assigned to
the Default partition.
8 Click Apply to create the partition.
Quantum DX3000 and DX5000 User’s Guide 38
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
Map the Ethernet/Fibre Channel ports as described in “Configuring
the Device Mappings” on page 52.
9 Return the DX3000/DX5000 system to the on-line state (see
“Changing Library State” on page 84).
The partition is added to the partition list. To add another partition,
repeat this procedure.
Editing a Partition 3
To edit a partition:
Note: To add, edit, or delete a partition, the system must be offline.
1 Set the DX3000/DX5000 system to the off-line state (see “Changing
Library State” on page 84).
2 From the Partition page, click the link for the partition you wish to
edit.
The Edit Partition page displays (see figure 25).
Figure 25 Editing a Partition
Quantum DX3000 and DX5000 User’s Guide 39
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
3 Edit the partition information as desired (see “Adding a Partition” on
page 36 for descriptions of the fields).
4 Click Apply.
5 Return the DX3000/DX5000 system to the on-line state (see
“Changing Library State” on page 84).
The partition is updated.
Deleting a Partition 3
To edit a partition:
Note: To add, edit, or delete a partition, the system must be offline.
1 Set the DX3000/DX5000 system to the off-line state (see “Changing
Library State” on page 84).
2 From the Partition page, click the link for the partition you wish to
delete.
The Edit Partition page displays (see figure 25).
3 Click Delete to delete the partition.
4 Return the DX3000/DX5000 system to the on-line state (see
“Changing Library State” on page 84).
The partition is deleted.
Setting Write Protection 3
Write protection, when enabled, prevents any data to be written to the
tape cartridge. This protects your important data from being overwritten. The cartridge will remain unavailable for further storage until
the write protection has been disabled.
Note: To enable or disable write protection, the system must be
offline.
To enable/disable write protection:
1 From the Library page, click the Write Protection link.
The Write P rotection page displays (see figure 26).
Quantum DX3000 and DX5000 User’s Guide 40
Figure 26 Enabling/Disabling
Write Protection
Available tape
cartridge list
Write protect
enable/disable
Apply button
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
2 Select the tape cartridges from the Available Tape Cartridge list and
click the right arrow button to move them into the
Cartridge
list. You can sort the tape cartridges by barcode, partition,
Selected Tape
location, and used. You can show all cartridges, unassigned
cartridges, or by partition assignment.
3 Check Enable Write-Protection Selected Tape(s) to ENABLE write
protection on the selected tape cartridges or un-check the WriteProtection Select Tape(s) to DISABLE write protection on the selected
tape cartridges.
4 When you have selected the tape(s) and write protection status, click
Apply.
Write protection for the selected tapes is enable/disabled.
Assigning Barcodes 3
Barcode labels provide individual identities for each tape cartridge in the
system. These labels allow the DX3000/DX5000 system and third-party
backup applications to track and differentiate between the tape cartridges
within the system.
Quantum DX3000 and DX5000 User’s Guide 41
Figure 27 Assigning Barcode
Labels
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
Barcode labels are automatically assigned during the DX3000/DX5000
system initialization. These barcode labels can be over-ridden if
necessary.
To assign a barcode label to a tape cartridge(s):
1 Set the DX3000/DX5000 system to the off-line state (see “Changing
Library State” on page 84).
2 From the Library link of the Configuration page, click the Barcode
Assignment
link.
The Barcode Assignment page displays (see figure 27).
Available tape
cartridge list
New alpha-numeric
prefix
Numeric ending
Apply button
3 Select the tape cartridges from the Available Tape Cartridge list and
click the right arrow button to move them into the
Cartridge
Quantum DX3000 and DX5000 User’s Guide 42
list.
Selected Tape
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
4 Enter the alpha characters (0 to 6 characters) in the New Alpha Prefix
field.
Note: If you are entering alpha characters for the first part of a
barcode number and this is the first number in a range, no
more than five characters can be used. This allows the
system to assign the last character in the field.
5 Enter the numeric character in the Numeric Ending field.
Note: This number is used as the first number in the range of
tape cartridges. The number will increment with each
additional cartridge in the field.
6 When you have selected the tape(s) and both the alpha and numeric
characters, click
Apply.
Barcode labels are assigned for the selected tape(s).
7 Return the DX3000/DX5000 system to the on-line state (see
“Changing Library State” on page 84).
Configuring Library Properties 3
The library name identifies the DX3000/DX5000 system so it can be
distinguished from other devices on the network through the SNMP
interface.
To set the library name:
1 Set the DX3000/DX5000 system to the off-line state (see “Changing
Library State” on page 84).
2 From the Library link of the Configuration page, click the Properties
link.
The Properties page displays (see figure 27).
Quantum DX3000 and DX5000 User’s Guide 43
Figure 28 Assigning a Library
Name
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
3 Enter a library name and click Apply.
4 Return the DX3000/DX5000 system to the on-line state (see
“Changing Library State” on page 84).
The DX3000/DX5000 system will use the new library name the next time
the system is rebooted.
Note: The library name is independent of the host name in the
Network tab (see “Configuring the Network” on page 44).
Configuring the Network 3 The network configuration information was entered during the initial
setup of the DX3000/DX5000 system. Consult your network
administrator prior to changing any of the information.
Viewing/Editing Network Configuration 3
1 To access the Network Configuration page, from the Configuration
page, click
Network.
The management frame displays the Network Configuration page (see
figure 29).
Quantum DX3000 and DX5000 User’s Guide 44
Figure 29 Network Configuration
Page
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
The Network Configuration page contains links to individual Ethernet
port information as well as general network information.
2 Select the Ethernet port (Port 1 and Port 2) and edit the information as
desired (see
table 7 for a description of the fields).
Note: When DHCP is disabled, the default IP address for port 1
is 10.1.1.1. with a netmask of 255.255.255.0 The default IP
address for port 2 is 10.0.1.0. with a network mask of
255.255.0.0.
3 Click Apply.
Table 7 Network Configuration
Fields
Field Description
DHCP
Enable or disable DHCP on the specific DX3000/
DX5000 port (port 1 or port 2).
IP Address
View or set the IP address for the DX3000/
DX5000 system.
Quantum DX3000 and DX5000 User’s Guide 45
Chapter 3 DX3000 and DX5000 Remote Management
Field Description
Configuration
Configuring the Date and Time
Network Mask
View or set the network mask for the DX3000/
DX5000 system
Link Speed &
Duplex
View and set the link speed and duplex for the
DX3000/DX5000 system (10/100/half/full/auto)
4 In the General section, select the port you wish to edit.
5 Edit the host and domain information as desired.
6 Click Apply.
Note: If the system has DHCP enabled and cannot receive an IP
address from the DHCP server, the system will reset back
to the default IP address (10.1.1.1 for port 1 and 10.0.1.0 for
port 2). If the port is DHCP enabled, the DHCP server
provides the default gateway, domain name, and DNS IP
address, even though the user has entered values for these
fields.
The date and time can be set from the DX3000/DX5000 system web
pages. Setting the correct date and time allows the system to provide
3
accurate reports when events occur on the system.
Configuring the Date and Time 3
To access the Date and Time Configuration page:
1 In the Configuration page, click Date & Time.
The management frame displays the Date & Time Configuration page
(see
figure 30).
Quantum DX3000 and DX5000 User’s Guide 46
Figure 30 Date and Time
Configuration
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
2 There are two options for setting the system date and time:
a Select Manual to manually set the system date and time using the
Change button for the system date and drop down boxes for the
system time.
b Select Use NTP (Network Time Protocol) to synchronize the
DX3000/DX5000 system to an NTP server. The “Select a Server”
selection makes a list of well-known NTP servers such as the U.S.
Naval Observatory Master Clocks in Washington, DC and
Colorado Springs, Colorado available. The “Specify server”
selection enables you to type the name or IP address of any
desired NTP server. NTP sends periodic time requests to the
DX3000/DX5000 system, obtaining time stamps and using them
to adjust the system’s clock.
Configuring the Security Options
To access the Security page:
3
1 In the Configuration page, click Security.
The management frame displays the Security page (see figure 31).
Quantum DX3000 and DX5000 User’s Guide 47
Figure 31 Security Configuration
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
Password
information
SSL (Secure Sockets
Layer) information
The Security page is divided into two sections:
• Passwords
• SSL
Passwords 3
The DX3000/DX5000 system has two levels of security built into the
system: Monitor and Administrator. The monitor user is allowed to view
the DX3000/DX5000 system management pages, but not change them.
The administrator user can both view and change the management pages.
This section allows you to change the passwords for these accounts.
To set the monitor and administrator passwords:
1 Under Monitor Password, enter the desired password in the New
Password
field and again in the Confirm New Password field.
Note: The passwords are limited to 15 characters. All alpha
numeric characters, _ and - are allowed.
2 Click Apply.
A Results page indicates the password has been changed.
Quantum DX3000 and DX5000 User’s Guide 48
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
3 Under Administrator Password, enter the desired password in the
New Password field and again in the Confirm New Password field.
Note: The passwords are limited to 15 characters. All alpha
numeric characters, _ and - are allowed.
4 Click Apply.
A Results page indicates the password has been changed.
SSL 3
SSL (Secure Sockets Layer) is a protocol that provides security and
privacy over the Internet by negotiating encryption keys before
transmitting data between a client and a server.
To establish a secure SSL connection, your DX3000/DX5000 system must
have an encryption key assigned to it by a Certification Authority in the
form of a certificate file, private key file, and pass phrase. Once you install
these components, you can establish a secure connection using the SSL
protocol. The Quantum DX3000/DX5000 system comes with a SSL
certificate; however, you can purchase other certificates and add them to
the DX3000/DX5000 SSL configuration.
To access the SSL page:
1 In the Security page, click SSL.
The management frame displays the SSL page (see figure 32).
Note: The default setting for SSL is
Quantum DX3000 and DX5000 User’s Guide 49
disabled.
Figure 32 SSL Configuration
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
2 To enable SSL, select Enable and click Apply.
3 To add a SSL certificate, click New.
The Install SSL Certificate page displays (see figure 33).
Quantum DX3000 and DX5000 User’s Guide 50
Figure 33 Install SSL Certificate
Page
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
4 Under Upload Your SSL certificate file, type the location and filename
of the new SSL certificate file.
Note: Use the Browse button to browse the system and locate the
desired SSL certificate file. The SSL certificate file must be
named
server.crt.
5 Click Upload to install the SSL certificate file.
6 Type your private key and press Enter.
7 Type your pass phrase and press Enter.
8 A Successful Upload page displays indicating that the SSL certificate
file has been installed on the system. Click
Ok to continue.
The certificate displays in the certificate area on the SSL page.
Quantum DX3000 and DX5000 User’s Guide 51
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
Configuring System Hardware
The DX3000/DX5000 system allows you to remotely configure the
following hardware options:
3
• Configuring the Device Mappings
• Configuring the iSCSI Options
• Configuring the Fibre Channel Options
• Configuring the RAID Settings
Configuring the Device Mappings 3
The Device Mapping page allows you to map or assign DX3000/DX5000
virtual devices (robot, tape drives, and virtual disks) to specific iSCSI or
Fibre Channel ports. The default setting for both the DX3000 and DX5000:
• Ethernet port 1 is assigned the robot and tape drives 0 through 5.
To access the Device Mapping page:
1 In the Hardware page, click Device Mapping.
The management frame displays the Device Mapping page (see
figure 34).
Quantum DX3000 and DX5000 User’s Guide 52
Figure 34 Device Mapping Page
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
2 There are four ways to assign virtual devices to a specific iSCSI or
Fibre Channel port:
•Click Auto Populate (partition per port) to allow the DX3000/
DX5000 controller to automatically assign virtual devices to a
port. The controller assigns a robot and partition to each port.
Example: A system with 1 partition would have a robot assigned
to LUN 0 and all other devices within that partition assigned to
additional LUNs on that port.
•Click Auto Populate (iSCSI only) to allow the DX3000/DX5000
controller to automatically assign virtual devices to ONLY the
iSCSI ports. The controller assigns a robot and partition to each
iSCSI port.
Example: A DX3000/DX5000 has two potential iSCSI ports. A
system with 2 partitions would have a robot assigned to LUN 0
on Eth 1 and Eth 2 and all other devices within that partition
assigned to additional LUNs on that port.
Quantum DX3000 and DX5000 User’s Guide 53
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
•Click Auto Populate (FC only) to allow the DX3000/DX5000
controller to automatically assign virtual devices to ONLY the
Fibre Channel ports. The controller assigns a robot and partition
to each Fibre Channel port.
Example: A DX3000 has two potential Fibre Channel ports and a
DX5000 has four potential Fibre Channel ports. A system with 2
partitions would have a robot assigned to LUN 0 on FC 1 and FC
2 and all other devices within that partition assigned to
additional LUNs on that port.
•Click Add LUN to add additional rows or LUNs at the bottom of
the screen. The maximum number of LUNs is 256.
• Use the drop down boxes located under the port number to select
the devices mapped to that port. Do NOT assign the same device
to more than one port unless your backup application can
support multiple mappings of the same device to more than one
port.
Example: Assign the robot and tape drives 0 and 1 to Eth1. From
the host, only the robot and tape drive 0 and 1 are visible from
Eth1. Assign tape drive 2 and 3 to FC1. Only tape drive 2 and 3
are visible from FC1.
•Click Clear to clear all of the device mappings.
Please make note of the following device mapping restrictions:
• The maximum number of virtual devices (tape drives and virtual
disks) is 64 per system.
• The maximum number of virtual tape drives and virtual disks on a
Fibre Channel port is 32 per port.
• The maximum number of virtual tape drives on an Ethernet port is
64.
• The maximum number of virtual disks on an Ethernet port is 64.
When all of the virtual devices have been assigned to the appropriate
port, click
Apply to accept the port settings.
Note: Microsoft Windows has a known issue recognizing more
than eight LUNs on a single Fibre Channel port. See
M ic r os o ft K no w le d ge B a se A rt i cl e 310 0 72 :
http://support.microsoft.com/default.aspx?scid=kb;en-us;310072
for information on reconfiguring Windows to overcome
this limitation.
Quantum DX3000 and DX5000 User’s Guide 54
Figure 35 iSCSI Ethernet Input
Port Locations
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
Configuring the iSCSI Options 3
The DX3000/DX5000 system allows you to control and configure each of
the iSCSI Ethernet input ports that connect to the customer storage
network. The iSCSI Ethernet input ports are numbered 0 through 1 and
are located on the back of the DX3000 and DX5000 systems (see
1 2
Ethernet ports 1 and 2
figure 35).
1 2
Ethernet ports 1 and 2
To access the iSCSI configuration page:
1 In the Hardware page, click iSCSI.
The management frame displays the iSCSI Port Settings page (see
figure 37).
Quantum DX3000 and DX5000 User’s Guide 55
Figure 36 iSCSI Configuration
Page
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
Configure the following iSCSI settings as desired:
• CRC/Checksum - Cyclic Redundancy Check is a common technique for
detecting data transmission errors. Messages are divided into
predetermined lengths that are divided by a fixed divisor. According
to the calculation, the remainder number is appended onto and sent
with the message. When the message is received, the computer
recalculates the remainder and compares it to the transmitted
remainder. If the numbers do not match, an error is detected.
• Authentication for all iSCSI initiators - Authentication for iSCSI
initiators is the process of identifying an initiator based on a
username and password. If you want to authenticate the iSCSI
initiators, enter a
• Authentication for all iSCSI targets:
• CHAP - Challenge Handshake Authentication Protocol is an
User Name and Password for the initiator.
authentication type in which the authentication agent (typically a
network server) sends the client program a random value that is
used only once and an ID value. Both the sender and peer share a
predefined secret. The peer concatenates the random value (or
nonce), the ID and the secret and calculates a one-way hash using
MD5. The hash value is sent to the authenticator, which in turn
builds that same string on its side, calculates the MD5 sum itself
and compares the result with the value received from the peer. If
Quantum DX3000 and DX5000 User’s Guide 56
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
the values match, the peer is authenticated. If you want to
authenticate the iSCSI targets with CHAP, select OK and enter a
User Name and Password for the target.
• SRP - Secure Remote Password is a password based authentication
The two peers can be identified using a single password, or there
can be combinations where the client is authenticated using SRP
and the server using a certificate. The advantage of SRP
authentication is that SRP does not require the server to hold the
user's password. The SRP requires a verifier which is calculated
using the user's password. If you want to authenticate the iSCSI
targets with SRP, select OK and enter a
User Name and Password
for the target.
Configuring the Fibre Channel Options 3
The DX3000/DX5000 system allows you to control and configure each of
the Fibre Channel input ports that connect to the customer SAN.
To access the Fibre Channel page (see figure 37):
1 In the Hardware page, click Fibre Channel.
The management frame displays the Fibre Channel Port Settings page (see
figure 37
Quantum DX3000 and DX5000 User’s Guide 57
).
Figure 37 Fibre Channel
Configuration
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
Note: The DX3000/DX5000 system must be off-line to configure
the Fibre Channel options.
2 While the Port WWNs are always unique, the Node WWNs can be set
according to the
Make the Node WWN section as follows:
a Selecting Globally Unique but same for all ports makes the Node
WWNs the same for all Fibre Channel ports.
b Selecting Equal to the Port WWNs for each port makes the Node
WWNs equal to the Port WWNs.
3 Selecting The Port Settings page (see table 8 for field descriptions)
allows you to set the AL_PA, Loop ID and link speed for each Fibre
Channel port connecting the DX3000/DX5000 system to the customer
SAN.
Quantum DX3000 and DX5000 User’s Guide 58
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
Table 8 Port Settings
Field Description
Node World
Wide Name
(WWN)
The node WWN is the overall system
identification on the customer SAN. This field
allows you to set the WWN in case a controller
is replaced so the customer SAN will not
require remapping.
AL_PA and
Loop ID
This field allows you to set either a soft or hard
AL_PA. Soft allows the customer SAN to
automatically assign a loop ID to the DX3000/
DX5000 System. Hard allows you to manually
assign the loop ID. The Default setting is soft.
Speed
This field allows you to select the maximum
link speed of the Fibre Channel port (1GB/sec,
2GB/sec, or Automatic). The default setting is
Automatic.
Configuring the RAID Settings 3
The DX3000/DX5000 system allows you to remotely alter the RAID
configuration.
To access the RAID Configuration screen:
In the
Hardware page, click RAID.
The
RAID Configuration screen displays (see figure 38).
Quantum DX3000 and DX5000 User’s Guide 59
Figure 38 RAID Configuration
Screen (DX5000 Shown)
Chapter 3 DX3000 and DX5000 Remote Management
Configuration
The options for the RAID Configuration screen differ depending on the
system (DX3000 or DX5000). Refer to table 9
and figure 39 for RAID
configurations.
Table 9 RAID Configurations
Array Controller 1 Array Controller 2
DX3000
Logical
Drive One
Disks 0-3 No No No No No
Logical
Drive Tw o
Hot Spare
Drive One
Logical
Drive Three
Logical
Drive Four
Hot Spar e
Drive Two
(Shipped with
4 Hard Drives)
DX3000
Disks 0-7 No No No No No
(Shipped with
8 Hard Drives)
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Chapter 3 DX3000 and DX5000 Remote Management
Array Controller 1 Array Controller 2
Configuration
DX3000
(Upgraded
with 8 Hard
Drives)
DX5000 with
12 Hard
Drives, Spare
Configuration
Disabled
DX5000 with
12 Hard
Drives, Spare
Configuration
Enabled
DX5000 with
24 Hard
Drives, Spare
Configuration
Disabled
Logical
Drive One
Logical
Drive Tw o
Hot Spare
Drive One
Logical
Drive Three
Logical
Drive Four
Hot Spar e
Drive Two
Disks 0-3 Disks 4-7 No No No No
Disks 0-5 Disks 6-11 No No No No
Disks 0-5 Disks 6-10 Disk 11 No No No
Disks 0-5 Disks 6-11 No Disks 0-5 Disks 6-11 No
DX5000 with
Disks 0-5 Disks 6-10 Disk 11 Disks 0-5 Disks 6-10 Disk 11
24 Hard
Drives, Spare
Configuration
Enabled
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System Status
Figure 39 Hard Drive
Numbering
Drive 4 Drive 5 Drive 6 Drive 7
DX3000
Array
controller 2
Array
controller 1
DX5000
Drive 0 Drive 1 Drive 2 Drive 3
Drive 8 Drive 9 Drive 10 Drive 11
Drive 4 Drive 5 Drive 6 Drive 7
Drive 0 Drive 1 Drive 2 Drive 3
Drive 8 Drive 9 Drive 10 Drive 11
Drive 4 Drive 5 Drive 6 Drive 7
Drive 0 Drive 1 Drive 2 Drive 3
On a DX5000 system, a hot spare option is available for every two logical
drives.
1 Under the Hot Spare Configuration section, select either Enable or
Disable hot spare and click Apply.
The new hot spare option is configured. This can take approximately 4
hours to complete.
System Status 3
The System Status page allows you to view information on the emulated
tape drives, virtual disks, robot, storage bins, and DX3000/DX5000
system hardware. The
of the following DX3000/DX5000 details:
• Viewing Tape Drive Details
• Viewing Robot Details
• Viewing Storage Bin Details
• Viewing Virtual Disk Status
• Viewing Hardware Status
• Viewing Media Status
Quantum DX3000 and DX5000 User’s Guide 62
System Statu s page allows you to view the status
Chapter 3 DX3000 and DX5000 Remote Management
System Status
Accessing System Status 3 To access the System Status page, from the contents frame, click System
Status
.
The management frame displays the System Status page (see figure 40).
Figure 40 System Status Page
Library event
information
Physical
library view
Logical
library view
The system status page provides two views for the system hardware:
Performance
view
• Physical View
The physical view displays the physical representation of the virtual
components (tape drives, tape cartridges, and robots) of the emulated
tape library. Each drive and tape cartridge is displayed in the tape
drive and storage bin sections. Clicking on a tape drive or cartridge
displays the specific details for that device on the right hand side of
the page.
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Chapter 3 DX3000 and DX5000 Remote Management
System Status
Select the partition you wish to view from the drop down list. The
Show/Hide links will either display or hide information on the
selected tape drive, tape cartridge, or robot. Clicking on a tape drive,
tape cartridge, or robot displays detailed information about the
selected device.
•Degraded Tape Cartridges - when a logical drive is
degraded, the tape cartridges associated with that
logical drive are shown in a degraded state.
•Unavailable Tape Cartridges - when a logical drive
has failed or is inaccessible due to failure, the tape
cartridges are shown as unavailable.
• Logical View
A logical view displays the partitions within the DX3000/DX5000
system. Clicking on a partition displays the specific details for that
partition on the right hand side of the page.
• Performance View
The performance view displays the throughput performance for each
partition. Clicking on a partition will display the detailed
performance the specific partition.
• Events
The events list displays all events that have occurred on the DX3000/
DX5000 system.
Viewing Tape Drive Details 3 To view the tape drive details:
1 From the System Status page, select the partition from the drop down
list and click the tape drive you wish to view.
The tape drive details displays (see figure 41):
Quantum DX3000 and DX5000 User’s Guide 64
Figure 41 Tape Drive Details
Selected tape
drive
Chapter 3 DX3000 and DX5000 Remote Management
System Status
Tape drive details
The tape drive details are shown in table 10.
Table 10 Tape Drive Details
Field Description
Status Displays the current drive status. The drive can
be reading, writing, or idle.
Compression Displays the compression status, either enabled
or disabled.
Contents Displays the current contents of the tape drive. If
a tape cartridge is present in the drive, the
cartridge label will display in the contents field
as well as the write protect status and capacity
information.
Brand Displays the manufacturer of the tape drive.
Model Displays the model of the tape drive.
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Chapter 3 DX3000 and DX5000 Remote Management
Field Description
Serial Number Displays the tape drive serial number.
LUN Displays the logical unit of the tape drive.
Port Displays the port number assigned to the tape
drive.
Viewing Robot Details 3 To view the robot details:
1 From the System Management page, click Show Robots to view the
details.
The robot details displays (see figure 42):
Figure 42 Robot Details
System Status
Robot
Robot details
The robot details are shown in table 11.
Quantum DX3000 and DX5000 User’s Guide 66
Chapter 3 DX3000 and DX5000 Remote Management
System Status
Table 11 Robot Details
Field Description
Status Displays the current status of the robot.
Contents Displays the current contents of the robot. If a
cartridge is present, the bar code label appears in
the robot contents.
Brand Displays the robot brand name.
Model Displays the robot model number.
Serial Number Displays the robot serial number.
LUN Displays the current robot logical unit (LUN)
assignment.
Port Displays the current robot port assignment.
Viewing Storage Bin Details3 To view the storage bin details:
1 From the System Management page, click the storage bin to view the
details.
The storage bin details displays (see figure 43):
Quantum DX3000 and DX5000 User’s Guide 67
Figure 43 Storage Bin Details
Storage
bin
Chapter 3 DX3000 and DX5000 Remote Management
System Status
Storage bin details
The storage bin details are shown in table 12.
Table 12 Storage Bin Details
Field Description
Status Displays the current status of the storage bin.
The status is either accessible or not accessible.
Contents Displays the current contents of a storage bin. If
a tape cartridge is present in a bin, the cartridge
label will display in the contents field as well as
the write protect status and capacity
information.
Compression
Information
Quantum DX3000 and DX5000 User’s Guide 68
Displays the compression ratio as well as the
uncompressed usage.
Chapter 3 DX3000 and DX5000 Remote Management
System Status
Viewing Virtual Disk Status 3 The DX3000/DX5000 system provides status information for every
virtual disk within the system.
To view the hardware status:
1 From the System Status page, click the Virtual Disks tab to view the
hardware status.
The Virtual Disks Status page displays (see figure 44):
Figure 44 Virtual Disk Status
Page
2 The system can display the following logical drive status (see
table 13):
Table 13 Logical Drive Status
Logical Drive Stratus Description
Failed
Two more hard drive have failed within the
logical drive. These drives must be replaced
and then the logical drive recreated.
Degraded
A single hard drive has failed within the
logical drive. Replace the hard drive to
return the logical drive to a
Quantum DX3000 and DX5000 User’s Guide 69
Normal status.
Chapter 3 DX3000 and DX5000 Remote Management
Logical Drive Stratus Description
System Status
Rebuilding
A hard drive has been replaced in the logical
drive and the RAID set is rebuilding. When
the rebuild is complete, the logical drive will
return to a
Normal status.
Viewing Hardware Status 3 The DX3000/DX5000 system provides a variety of hardware information
from the
Hardware Status page. The Hardware Status page gives the
current status of the hard drives, power supplies, fan modules, and
temperature of the controller, Fibre Channel switch and storage arrays.
To view the hardware status:
1 From the System Status page, click Hardware tab to view the
hardware status.
The Hardware Status page displays (see figure 45):
Figure 45 Hardware Status Page
The Hardware Status page displays the following components and
status information:
•Disk module status
• Fan module status
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Chapter 3 DX3000 and DX5000 Remote Management
System Status
• Power supply status
•Temperature status
•Battery status
•Ethernet port status
• Fiber Channel port status (if installed)
Viewing Media Status 3 The Media Status page provides the ability to locate specific cartridges
within the system either by LUN location or by barcode.
To view the media status:
1 From the System Status page, click the Media tab to view the media
status.
The Media Status page displays (see figure 46):
Figure 46 Media Status Page
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Chapter 3 DX3000 and DX5000 Remote Management
Remote Alerts
2 To view the tape cartridges on a specific volume, select Show tape
cartridges on,
select the logical drive number, and click Apply.
Note: The system logical drives are displayed on the right side of
the
Media Status page.
The tape cartridges on the logical drive display.
3 To locate a specific tape cartridge barcode, select Locate the tape
cartridge with barcode
, enter the barcode and click Apply.
The tape cartridge barcode and current location is displayed.
4 To view a specific virtual disk, select See virtual disks on, select
volume, and click
Apply.
The virtual disks on the volume display.
5 To locate a specific virtual disk, select Locate virtual disk with name,
select the logical drive number, and click
Apply.
The virtual disk displays.
Remote Alerts 3
The Remote Alerts page allows you to setup the DX3000/DX5000 system
to send email alerts when hardware or software events have occurred on
the system.
Accessing Remote Alerts 3 To access the Remote Alerts page, from the contents frame, click Remote
Alerts
.
The management frame displays the Remote Alerts page (see figure 47).
Quantum DX3000 and DX5000 User’s Guide 72
Figure 47 Remote Alerts Page
Chapter 3 DX3000 and DX5000 Remote Management
Remote Alerts
The Remote Alerts page is divided into three sections:
• Email Page
• SNMP Page
• Contacts Page
Email Page 3
1 To access the Email page, from the Remote Alerts page, click the Email
tab.
The management frame displays the Email tab (see figure 48).
Quantum DX3000 and DX5000 User’s Guide 73
Figure 48 Email Tab
Chapter 3 DX3000 and DX5000 Remote Management
Remote Alerts
2 Edit the Email information as desired (see table 7 for a description of
the fields) and click Apply.
3 After editing the Email information, click the Send button to test the
notification system. A test email is send to the administrative
recipients. If the test is not successful, verify the email server
information and the administrative recipients list and try again.
The Email tab details are shown in table 14 and table 15.
Table 14 Email Notification
Field Description
Message Type:
Hardware Failure
When a hardware failure occurs on the
DX3000/DX5000 system such as a transition to a
degraded, limited access, or failed system state,
an email is sent to everyone on the hardware
failure recipient list.
Quantum DX3000 and DX5000 User’s Guide 74
Chapter 3 DX3000 and DX5000 Remote Management
Field Description
Remote Alerts
Message Type:
Configuration
Changes
When a configuration change is made on the
DX3000/DX5000 system such as changing a bar
code label or network configuration, an email is
sent to everyone on the configuration changes
recipient list.
Message Type:
Operator Access
When an operator access occurs on the DX3000/
DX5000 system such as starting up or shutting
down the system, an email is sent to everyone on
the operator access recipient list.
Message Type:
Soft Error
When a soft error has occurred on the DX3000/
DX5000 system such as an attention state (high
temperature warning), an email is sent to
everyone on the soft error recipient list.
Message Type:
Used for testing the e-mail subsystem.
Administrative
New Recipient To add a new recipient to a specific list, type the
email address of the new recipient in the field
and click
Add.
Recipients Each message type has a recipients list that is
viewed by clicking on the specific drop-down
box. To remove a recipient, select the individual
email address from the list and click
Remove.
Send to
Quantum?
To send an email notification to Quantum as
well as the recipients list, select the Send to
Quantum check box for the specific message
type. The company and contact information is
sent to Quantum as an attachment to this email.
Table 15 Email Server
Information
Quantum DX3000 and DX5000 User’s Guide 75
Field Description
Outgoing Email
Server Host
Name
View or set the outgoing email server hostname
for the DX3000/DX5000 system (for example, the
DNS name).
Chapter 3 DX3000 and DX5000 Remote Management
Field Description
Remote Alerts
Figure 49 SNMP Tab
Domain Name
Server IP
View or set the domain name server IP address
for the DX3000/DX5000 system.
Address
SNMP Page 3
SNMP is short for Simple Network Management Protocol, a set of
protocols for managing complex networks. SNMP works by sending
messages, called protocol data units (PDUs), to different parts of a
network. SNMP-compliant devices, called agents, store data about
themselves in Management Information Bases (MIBs) and return this
data to the SNMP requesters.
1 To access the SNMP page, from the Remote Alerts page, click the
SNMP tab.
The management frame displays the SNMP tab (see figure 49).
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Chapter 3 DX3000 and DX5000 Remote Management
2 Enable the trap selections to be reported (see table 16):
Remote Alerts
Table 16 SNMP Trap
Selections
Field Description
Informational If selected,
Warning If selected,
Failure If selected,
Informational Traps are enabled.
Warning Traps are enabled.
Failure Traps are enabled.
Available If selected, a trap is generated every time the
library transitions from an unavailable to an
available state.
Unavailable If selected, a trap is generated every time the
library transitions from an available to an
unavailable state.
3 Click Apply.
A Results page displays indicating the configuration has been
changed.
4 Click New in the Trap Destination area (see figure 50), to set the IP
addresses that are to receive the traps generated by the DX3000/
DX5000 system,
for example, 12.34.56.78. Up to five trap destination
addresses may be set. If less than five trap destinations are required,
leave unused
Trap Destination fields blank.
Quantum DX3000 and DX5000 User’s Guide 77
Figure 50 SNMP Trap
Destinations
Chapter 3 DX3000 and DX5000 Remote Management
Remote Alerts
5 Click Add to add the IP address to the trap destinations and return to
the SNMP tab.
6 Click New in the Community Management area to edit the SNMP
communities (see
Quantum DX3000 and DX5000 User’s Guide 78
figure 51).
Figure 51 SNMP Community
Management
Chapter 3 DX3000 and DX5000 Remote Management
Remote Alerts
7 Under New Community, enter the new community information:
a A unique name in the Name field, the field holds up to 20
characters (a-z, A-Z), no special characters or blank spaces are
allowed
Caution: If no communities are defined, the DX3000/DX5000
system is universally accessible through a “public”
community (read-only).
b IP address in the IP Address field, if the value in the Network
Mask edit box ends in a zero, the value in the IP address edit box
must also end in a zero
c Subnet mask in the Network Mask field
Note: A single community with an IP address or network mask
0.0.0.0, or left blank, indicates that IP-address-based
set to
access control is disabled.
Quantum DX3000 and DX5000 User’s Guide 79
Figure 52 Contacts Tab
Chapter 3 DX3000 and DX5000 Remote Management
Remote Alerts
d Access rights for the new community:
• Get allows SNMP get operations:
• Get/Set allows both SNMP get and put operations
8 Click Add.
A Results page displays indicating the community has been added.
9 Click Send from the SNMP tab to send a test SNMP trap.
Contacts Page 3
1 To access the Contacts page, from the Remote Alerts page, click the
Contacts tab.
The management frame displays the Contacts tab (see figure 52).
2 Edit the configuration information as desired (see table 7 for a
description of the fields) and click Apply.
The Contacts tab details are shown in table 17 and table 18.
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Chapter 3 DX3000 and DX5000 Remote Management
Remote Alerts
Table 17 Company Information
Field Description
Company Name View or edit the company name where the
DX3000/DX5000 system resides.
Street View or edit the street name where the company
is located.
City View or edit the city where the company is
located.
State View or edit the state where the company is
located.
Postal Code View or edit the postal code.
Country View or edit the country where the company is
located.
DX3000/DX5000
System Location
Support
View or edit the physical location of the
DX3000/DX5000 system (example: data center).
View or edit the support contract number.
Contract
Table 18 Primary/Secondary
Contact Information
Field Description
Name View or edit the primary/secondary contact
name.
Email Address View or edit the primary/secondary contact
email address.
Phone View or edit the primary/secondary contact
phone number.
Fax View or edit the primary/secondary contact fax
number.
Pager View or edit the primary/secondary contact
pager number, if available.
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Chapter 3 DX3000 and DX5000 Remote Management
Licensing
Field Description
Street View or edit the primary/secondary contact
street address.
City View or edit the primary/secondary contact city
location.
State View or edit the primary/secondary contact
state location.
Postal Code View or edit the primary/secondary contact
postal code.
Country View or edit the primary/secondary contact
country location.
Licensing 3
The End User Agreement Tab displays the entire end user agreement for the DXSeries system.
To view the end user agreement:
1 Click Licensing.
The End-User Agreement page displays (see figure 53).
Quantum DX3000 and DX5000 User’s Guide 82
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