Quantum ATL P3000 User Manual

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Quantum|ATL P3000 Series

Automated Tape Library

User’s Guide

6311601-05

Ver. 5, Rel. 0

Quantum|ATL P3000 Series Automated Tape Library User’s Guide, 6311601-05, Ver. 5, Rel. 0, July 2001, Made in USA.

ATL Products, Inc. provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. ATL Products, Inc. may revise this publication from time to time without notice.

Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of ATL Products, Inc. is prohibited by law and constitutes a punishable violation of the law.

TRADEMARK STATEMENT

Prism Library Architecture, IntelliGrip and WebAdmin are all trademarks of ATL Products, Inc.

DLT, SDLT, DLTtape III, DLTtape IV and Super DLTtape I are trademarks of Quantum, Inc.

IBM is a registered trademark. Linear Tape-Open, LTO and Ultrium are trademarks of IBM, HP, and Seagate in the United States.

Other trademarks may be mentioned herein which belong to other companies.

6207947-06cP 73

Chapter 1 Library Description 1

Overview .................................................................................................1

Library Models.................................................................................2

Shelf Bin Numbering Conventions ...............................................3

Features and Benefits.............................................................................5

Library Components..............................................................................6

Cabinet...............................................................................................6

GUI.....................................................................................................9

IntelliGripTM Mixed Media CHM..............................................10

Tape Drives.....................................................................................11

Load Port and Magazines.............................................................12

Chapter 2 Basic Library Operations 15

Installing Tape Cartridges...................................................................16

Taking ESD Precautions................................................................ 16

DLT/SDLT Cartridges ..................................................................17

LTO Cartridges...............................................................................19

Placing Tape Cartridges in the Library.......................................20

Quantum|ATL P3000 Series User’s Guide iii

Contents

Preparing the Library for Operation..................................................20

Closing the Library Doors and Access Panels...........................21

Connecting Host Workstations....................................................21

Turning the Library On and Off.........................................................23

Turning On the Library.................................................................23

Placing the Library On-line or Off-line.......................................23

Turning Off the Library ................................................................23

Using the GUI .......................................................................................24

Opening a Screen ...........................................................................26

Library Status Information ...........................................................26

Exiting a Screen ..............................................................................27

Library Controls.............................................................................28

Obtaining Library Status .....................................................................29

Overview Screen ............................................................................29

Tapes Screen ...................................................................................32

Changing the GUI Security Levels.....................................................33

Securing the GUI............................................................................34

Operating the Load Port......................................................................36

Removing/Installing a Tape Cartridge Magazine....................36

Loading a Tape Cartridge Magazine ..........................................37

Inserting Tape Cartridges into the Load Port...................................37

Inserting DLT and SDLT Tape Cartridges .................................37

Inserting LTO Tape Cartridges....................................................39

Manually Ejecting a Tape Cartridge..................................................40

DLT Tape Drives............................................................................40

Quantum SDLT and IBM Ultrium LTO Tape Drives...............41

Chapter 3 Operator Commands 43

Opening the Operator Screen .............................................................44

Configuring the Library.......................................................................45

SCSI ID Assignment Guidelines..................................................47

Configuring Library Options..............................................................47

Configuring a Library Option......................................................48

Performing an Inventory.....................................................................49

Moving Cartridges ...............................................................................50

Unloading a Drive ................................................................................52

Unloading the Load Port.....................................................................53

iv Quantum|ATL P3000 Series User’s Guide

Contents

Chapter 4 Service Commands 55

Opening the Service Screen.................................................................56

Changing Passwords ...........................................................................57

If You Lose a Password.................................................................58

Generating Reports ..............................................................................58

Generating Any Service Report ...................................................59

Testing the Library...............................................................................62

Performing a System Test.............................................................62

Initializing Non-Volatile Information ...............................................64

Executing Either Command .........................................................64

Chapter 5 Multi-Unit Commands 65

Opening the Multi-Unit Screen ..........................................................66

Configure Multi-Units (P2000/P3000) ..............................................67

Calibrating the Libraries in a Multi-Unit Configuration................68

Chapter 6 Troubleshooting 71

Common Problems and Solutions .....................................................71

Start-up Problems .......................................................................... 72

GUI Problems .................................................................................73

Robotics Problems..........................................................................73

Operating Problems.......................................................................75

Tape Drive Problems..................................................................... 76

Tape Drive LED Conditions.........................................................76

Appendix A Library Specifications 79

Physical Characteristics.......................................................................79

Performance and Reliability Characteristics ....................................81

Environmental Specifications.............................................................81

Quantum|ATL P3000 Series User’s Guide v

Contents

Appendix B Relocating the Library 85

Checking the New Installation Site....................................................86

Preparing the Library for Relocation.................................................86

Removing Tape Cartridges...........................................................87

Installing Shipping Restraints and Packing...............................87

Load Port Shipping Plate..............................................................93

Disconnecting Library Cables ......................................................93

Crating the Library...............................................................................94

Preparing the Library for Operation..................................................98

Appendix C Automatic Drive Cleaning 99

Drive Cleaning Modes.........................................................................99

Host-Initiated Cleaning Mode .....................................................99

Automatic Drive Cleaning Mode ..............................................100

Selection of Cleaning Mode ..............................................................100

Diagnostic Software.....................................................................100

GUI.................................................................................................101

Mode Select Command ...............................................................101

Reporting of Cleaning Mode ............................................................101

Diagnostic Software.....................................................................101

Mode Sense Command ...............................................................102

Cleaning Cartridges ...........................................................................102

Capacity.........................................................................................102

Identification.................................................................................102

Storage and Tracking...................................................................103

Monitoring Usage ........................................................................103

Element Status Information........................................................104

Monitoring the Drives........................................................................105

Media Movement to the Drive .........................................................105

Supervising the Drive Cleaning Operation ....................................106

Media Movement from the Drive ....................................................107

Unloading Cleaning Cartridges .......................................................107

vi Quantum|ATL P3000 Series User’s Guide

Contents

Appendix D Laser Regulations 109

Laser Regulation Labels.....................................................................109

Product Conformation Label......................................................109

Laser Warning Label ...................................................................110

Exposure Warning Label ............................................................110

Appendix E Regulatory Statements 111

Glossary 117

Quantum|ATL P3000 Series User’s Guide vii

Contents

viii Quantum|ATL P3000 Series User’s Guide

Figures

Figure 1 Bin Shelf Numbering Conventions ..................................4

Figure 2 Cabinet-Front View ............................................................7

Figure 3 Cabinet - Back Panels .........................................................8

Figure 4 GUI—Initial Screen.............................................................9

Figure 5 Advanced Robotics System.............................................10

Figure 6 DLT/SDLT Load Port ......................................................13

Figure 7 LTO Load Port...................................................................13

Figure 8 Inserting a Bar Code Label (DLT/SDLT)......................18

Figure 9 DLT and SDLT Cartridges...............................................19

Figure 10 LTO Cartridge ...................................................................20

Figure 11 Cabling Configuration 16 Drive .....................................22

Figure 12 GUI—Initial Screen...........................................................25

Figure 13 Library Status Indicators .................................................27

Figure 14 Library Controls................................................................28

Figure 15 Overview Screen...............................................................30

Figure 16 Tape Drive Status Screen.................................................31

Quantum|ATL P3000 Series User’s Guide ix

Figures

Figure 17 Tapes Screen ......................................................................32

Figure 18 Password Screen ...............................................................35

Figure 19 Rotating the Load Port Drum..........................................38

Figure 20 LTO Tape Cartridge Load Port.......................................39

Figure 21 DLT Tape Drive Front Bezel (Example) ........................40

Figure 22 Password Screen ...............................................................44

Figure 23 Operator Screen.................................................................45

Figure 24 Configure: Library Screen................................................46

Figure 25 Configure: Library Settings Screen.................................46

Figure 26 Configure: Options Screen...............................................49

Figure 27 Control: Move Cartridges Screen ...................................51

Figure 28 Unload Drives Screen.......................................................53

Figure 29 Enter Password Screen.....................................................56

Figure 30 Service: Change Password Screen..................................57

Figure 31 Service Screen - Reports...................................................59

Figure 32 Report: Statistics Screen ...................................................60

Figure 33 Report: Actuator Status Screen .......................................60

Figure 34 Report: SysTest Library Results Screen .........................61

Figure 35 Report: AutoClean Status Screen....................................62

Figure 36 Test: Systest Library Screen.............................................63

Figure 37 Enter Password Screen.....................................................66

Figure 38 Multi-Unit Screen..............................................................67

Figure 39 Configure Multi-Unit .......................................................68

Figure 40 Multi-Unit Screen..............................................................69

Figure 41 Tape Drive LEDs...............................................................78

Figure 42 Extension Axis Restraints - Storage Location ...............88

Figure 43 Installing the Vertical Carriage Restraint......................89

x Quantum|ATL P3000 Series User’s Guide

Figures

Figure 44 Installing the Horizontal Carriage Restraint.................90

Figure 45 Pivoting Gripper Restraint into Position.......................91

Figure 46 Gripper Restraint in Position ..........................................91

Figure 47 Installing the Gripper Restraint......................................92

Figure 48 Installing the Gripper Restraint Screw ..........................92

Figure 49 Inserting the Shipping Plate............................................94

Figure 50 Crating the Library...........................................................97

Figure 51 Product Conformation Label ........................................109

Figure 52 Laser Light Warning Label............................................110

Figure 53 Exposure Warning Label ...............................................110

Quantum|ATL P3000 Series User’s Guide xi

Figures

xii Quantum|ATL P3000 Series User’s Guide

Tables

Table 1 Performance Characteristics Using DLT 8000

Tape Drives ...................................................................2

Table 2 Performance Characteristics Using IBM LTO

Ultrium Tape Drives....................................................2

Table 3 Performance Characteristics Using Quantum

SDLT Tape Drives ........................................................3

Table 4 Tape Drive and Cartridge Specifications .....................11

Table 5 GUI Components ..............................................................26

Table 6 Security Levels (listed from highest to lowest) ............33

Table 7 Start-up Problems .............................................................72

Table 8 GUI Problems ....................................................................73

Table 9 Robotics Problems ............................................................73

Table 10 Problems During Library Operation..............................75

Table 11 Tape Drive Problems........................................................76

Table 12 Tape Drive LED Conditions (SDLT and LTO drives) .77

Table 13 Physical Characteristics ...................................................80

Table 14 Interfaces............................................................................80

Quantum|ATL P3000 Series User’s Guide xiii

Ta bl e s

Table 15 Performance Characteristics............................................81

Table 16 Reliability Characteristics................................................81

Table 17 Environmental Specifications..........................................81

xiv Quantum|ATL P3000 Series User’s Guide

Preface

This manual introduces the Quantum|ATL P3000 Series library (P3000) and discusses:

• Library operations

• Configuration

•Calibration

•Servicing, and

• Basic troubleshooting

Audience

Purpose

This manual is written for library operators and field service engineers.

This document provides information about the P3000 including:

•Description

• Basic library operations

• Operator commands

• Service commands

• Multi-unit commands

Quantum|ATL P3000 Series User’s Guide xv

Document Organization

Following is a brief description of chapter contents.

• Chapter 1, “

Library Description,” provides an overview of the

library and orients the operator or field service engineer to the numbering conventions for bins and tape drives.

• Chapter 2, “

Basic Library Operations,” provides an overview

of the library GUI and introduces the operator to the basic procedures for placing the library on line.

• Chapter 3, “

Operator Commands,” provides an overview of

the library GUI and introduces the operator to the basic procedures for placing the library on line.

• Chapter 4, “

Service Commands,” discusses using the Service

screen for generating reports and testing the library.

• Chapter 5, “

Multi-Unit Commands,” discusses the commands

available through the Multi-Unit screen of the GUI. These commands allow multi-unit configuration and calibration.

• The Appendixes provide library specifications, relocation and repacking instructions, automatic drive cleaning instructions, laser regulations, and regulatory statements.

Notational Conventions

This manual uses the following conventions:

Caution:

Caution indicates potential hazards to equipment or data.

Warning:

Warning indicates potential hazards to personal safety.

Note:

Note emphasizes important information related to the main topic.

xvi Quantum|ATL P3000 Series User’s Guide

This manual uses the following conventions:

• Right side of the library — Refers to the right side as you face the component being described.

• Left side of the library — Refers to the left side as you face the component being described.

• b — All binary numbers are succeeded by “b.”

• h — All hexadecimal numbers are succeeded by “h.”

• Error or attention conditions are represented in parenthesis that translate as follows:

(SK=S ASC=AA ASCQ=QQ) where:

S — hexadecimal sense key value AA — hexadecimal additional sense code

Library Description

This chapter describes the P3000 and its components. The chapter consists of:

•Overview

• Features and benefits

• Library components

•Cabinet

•GUI

• IntelliGrip

(CHM)

mixed media cartridge handling mechanism

Overview

• Tape drives

• Mixed media load port

The P3000 is an automated storage and retrieval library that may consist of up to 16 tape drives and up to 326 cartridges.

Quantum|ATL P3000 Series User’s Guide 1

Chapter 1 Library Description Overview

Tape drive choices include the

• Quantum DLT 8000 (HVD and LVD)

• IBM LTO Ultrium T200 (LVD only), or

• Quantum SDLT (HVD and LVD) Throughput capabilties for these drives are:

•6 MB/sec

•20 MB/sec

• 16 MB/sec, respectively.

The P3000 comprises four models that support a wide range of

Library Models

storage and performance requirements The P3000 can be configured with up to 16 tape drives and up to

170 or 326 tape cartridge bins.

Table 1 Performance Characteristics Using DLT 8000 Tape Drives

Table 2 Performance Characteristics Using IBM LTO Ultrium Tape Drives

2 Quantum|ATL P3000 Series User’s Guide

P3000 Model (drives/bins) 16/326

Capacity in Terabytes (TB) (40 GB per cartridge) 13.04

Throughput (GB/hr) based on 6 MB/sec transfer rate 346

P3000 Model (drives/bins) 16/326

Capacity in Terabytes (TB) (100 GB per cartridge) 32.60

Throughput (GB/hr) based on 15 MB/sec transfer rate 864

Chapter 1 Library Description

Overview

Table 3 Performance Characteristics Using Quantum SDLT Tape Drives

Shelf Bin Numbering Conventions

P3000 Model (drives/bins) 16/326

Capacity in Terabytes (TB) (110 GB per cartridge) 35.86

Throughput (GB/hr) based on 16 MB/sec transfer rate 922

The library stores tape cartridges in the following locations:

• 170 storage bins on back wall

• Up to 96 shelf bins on inside of left door

• Up to 60 shelf bins on inside of right door

•One load port

• 8 shelf bins - two stationary LTO load port shelf bin

modules (4 shelf bins each) are built into the load port assembly

• 12 shelf bins - DLT and SDLT tape cartridges use two

removeable 6-cartridge magazines

• If the library is configured with both DLT and LTO tape

drives, stationary LTO load port shelf bin modules are used

• Up to 16 tape drives

Figure 1

shows the storage bin, load port bin, and tape drive numbering conventions. These conventions are used by the library GUI and the diagnostic software program.

Quantum|ATL P3000 Series User’s Guide 3

Chapter 1 Library Description Overview

Figure 1 Bin Shelf Numbering Conventions

DLT and/or DLT and/or LTO SD LT

Load Port Bin Numbers

0 1 2 3 4 5 6 7 8 9

Load Port Bin Numbers

10 11

294

262

230

263

231 232 233 234 235 236 237

238 239 240 241 242 243 244 245

246 247 248 249 250 251 252 253

254 255 256 257 258 259 260 261

295 296

264

297

265

298

266

299

267

300

268

301

269

302

270

303

271

304

272

305

273

306

274

307

275

308

276

309

277

310

278

311

279

312

280

313

281

314

282

315

283 284

316

285

317

318

286

319

287

320

288

321

289

322

290

323

291

324

292

325

293

Drive Bay 0

Drive Bay 1

Drive Bay 2

Drive Bay 3

Drive Bay 4

Drive Bay 5

Drive Bay 6

Drive Bay 7

005 006 007 008 009 010 011 012

013 014 015 016 017 018 019 020

021 022 023 024 025 026 027 028

029

030 031 032

000 001

033

002

034

003

035

004

036

069

037

070

038

071

039

072

040

073

041

074

042

075

043

076

044

077

045

078

046

079

047

080

048 049

081

050

082

051

083

052

084

053

085

054

086

055

087 088

056 057

089 090

058

091

059

092

060

061

093

062

094 095

063 064

096 097

065

098

066 067

099 100

068

133

101

134

102 103

135 136

104

137

105

138

106 107 108

109 110 111 112 113

114 115 116

117

118 119

120 121 122 123

124

125 126 127 128 129 130 131 132

Drive Bay 8

139 140

141

Drive Bay 9

142 143 144

Drive Bay 10

145 146 147

Drive Bay 11

148 149

Drive Bay 12

150

151 152

Drive Bay 13

153 154 155

Drive Bay 14

156

157

Drive Bay 15

158 159 160

165

161

166

162

167 168

163

169

164

170 171 172 173

174 175 176 177 178 179 180 181

182 183 184 185 186 187 188 189

190 191 192 193

Load Port

194 195 196 197 198 199 200 201

202 203

204 205 206 207 208

209

210 211 212 213

214 215 216

217 218 219

220 221

222 223

224 225 226 227 228

229

4 Quantum|ATL P3000 Series User’s Guide

Chapter 1 Library Description

Features and Benefits

The P3000 provides the following features and benefits:

• High-capacity, high-performance data storage and retrieval

• The library may house up to 326 tape cartridges in configurations with up to 16 tape drives

• Expandable library configurations

• Up to five P2000 and/or P3000 libraries can be joined together into one virtual library, which enables tape cartridge sharing between libraries using Quantum|ATL’s Pass Through Mechanism (PTM)

• Access to future expandability and technology upgrades through Quantum|ATL’s Prism™ architecture

• Prism architecture employs standard PCI bus technology to

provide greater upgrade flexibility at reduced costs

• This technology ensures compatibility with future on-

board technologies such as tape drive controllers, highspeed host and network interfaces, as well as server and tape RAID

• Reliable, versatile 120-240 volt AC auto-switching power supplies

• Hot-swappable, redundant DC power supplies ensure library operations against power supply failure

• An optional advanced cooling system is available to prevent failures from overheating

• On-line cartridge exchanges: load port with two removable, 6-cartridge magazines for easy insertion of cartridges without interrupting library operations

• Easy serviceability and manageability

• Hot-swappable drives, DC power supplies, and fans enable

field service engineers to make repairs without taking the library off-line

Quantum|ATL P3000 Series User’s Guide 5

Chapter 1 Library Description Library Components

• Easy access and replacement of critical components

• A user-friendly GUI provides a wide range of configuration and service-related functions

• WebAdmin™ provides library access through the Internet

Library Components

The P3000 consists of these major components:

•Cabinet

•GUI

• Intelligrip™ mixed-media CHM

• Mixed-media tape drives (DLT and SDLT, or DLT and LTO)

•Load port

The cabinet houses all library components including:

Cabinet

•CHM

•Storage bins

• Control electronics

• Power supply and distribution equipment

•Fan modules

• Tape drives You can access these components to monitor and control library

operation through the front doors and back panels of the library cabinet.

6 Quantum|ATL P3000 Series User’s Guide

Chapter 1 Library Description

Library Components

Figure 2 CabinetFront View

Front Panel

The front of the library cabinet (see figure 2

) provides the

following:

• Two front doors provide easy access to the CHM and the

storage array

• The viewing window makes it possible to visually monitor

library operations

• A GUI on the right side of the cabinet enables you to monitor

and control library operations

Viewing window

Dual doors

Quantum|ATL P3000 Series User’s Guide 7

GUI

Power switch

Load port

Chapter 1 Library Description Library Components

• A mixed media load port equipped with either two 8-cartridge

• The power switch for the library is located behind a sliding

stationary load packs for libraries configured with LTO tape drives, or two 6-cartridge removable load pack magazines for DLT and/or SDLT tape drives, provides easy insertion of additional tape cartridges while the library is in operation.

panel on the right front door

Figure 3 Cabinet Back Panels

Cabinet-Back

The back of the cabinet (see figure 3

) provides easy accessibility to:

• Cooling fans

• Power, control, and data interfaces

• Tape drives

Hot swap, removable fans

Easy-access panel

Hot-swappable drives in removeable cannisters

8 Quantum|ATL P3000 Series User’s Guide

GUI

Chapter 1 Library Description

Library Components

The GUI features a menu system for determining library status,

configuring the library, and performing certain diagnostic functions.

Figure 4 GUI—Initial Screen

The GUI screen (see figure 4

) consists of:

• Horizontal taskbar (top row)

• Vertical taskbar (left column)

•Main display area

Vertical

task bar

Back Forward

About

System state display

Standby

Load port

Security indicator/ switch

Quantum|ATL

System Off-line

Standby

Load Port

Overview Tapes Operator

P3000

Horizontal task bar

Home

Stop

Main display area

The horizontal taskbar provides left and right arrow buttons to scroll through the tabs for status, configuration, diagnostic, and operating controls options.

The vertical taskbar provides various library controls:

• System state display - indicates current tasks and requests in

process

Quantum|ATL P3000 Series User’s Guide 9

Chapter 1 Library Description Library Components

• Standby - takes the library “off-line” or “on-line”

• Load port button - submits request to the library to open the

• Security level indicator - shows “locked” on start-up and

• Stop button - immediately removes power from the library

load port

initialization (default)

robotics.

IntelliGripTM Mixed Media CHM

Figure 5 Advanced Robotics System

The CHM of the library consists of the following components:

• Mixed media gripper assembly

• Vertical carriage assembly

• Horizontal drive motor

• Extension axis assembly

Horizontal drive motor

Mixed media gripper assembly

Vertical carriage assembly

Extension access assembly

10 Quantum|ATL P3000 Series User’s Guide

Chapter 1 Library Description

Library Components

The vertical and horizontal actuators move the mixed media gripper into position to pick and place tape cartridges. The rotary actuator rotates the mixed media gripper 180 degrees, allowing the mixed media gripper to pass cartridges between the front storage bins and the back storage bins or tape drives. The extension actuator extends the mixed media gripper forward to make contact with the desired cartridge and then retracts the mixed media gripper to remove the cartridge from a bin or drive.

The mixed media gripper includes a Class II aser bar code scanner that reads standard six-character, 3 of 9 bar code labels. The scanner is used to maintain an inventory of the tape cartridges within the library. An inventory occurs automatically whenever the library is turned on or after the bulk load door has been closed. An inventory can also be initiated from the host computer.

Although the library does not require tape cartridges to have bar code labels, properly labeled tape cartridges and full storage bins speed up the inventory process.

Tape Drives

Table 4 Tape Drive and Cartridge Specifications

Tape Cartridge

Quantum DLT 8000

IBM LTO Ultrium T200

Quantum SDLT

The P3000 holds up to 16 tape drives, including combinations of

DLT and SDLT, or DLT and LTO.

Cartridge Transfer Rate

6 GB/sec 40 GB 80 GB 13.04 TB 26.08 TB

15 GB/sec 100 GB 200 GB 32.60 TB 65.20 TB

11 GB/sec 110 GB 220 GB 35.86 TB 71.72 TB

Cartridge Capacity

Quantum|ATL P3000 Series User’s Guide 11

Capacity

(compressed)

Total Library Capacity (326 bins)

Library Capacity (compressed*)

Chapter 1 Library Description Library Components

Note:

* Compressed capacity assumes a 2:1 compression ratio.

When fewer than 16 tape drives are installed, the tape drives must occupy consecutive drive bays, beginning with drive bay 0.

The drives used in the P3000 are more reliable than standard drives due to the automated environment.

The P3000 can be populated simultaneously with DLT, SDLT, or LTO tape drives.

If a drive experiences read/write errors when the AutoClean function is enabled, the library issues an error message stating that drive cleaning is required. Without user intervention, the IntelliGrip CHM replaces the data cartridge with a cleaning cartridge. When the cleaning procedure finishes, the CHM returns the data cartridge to the drive.

Note:

When a DLT cleaning cartridge has completed its 20-use limit, it is automatically exported from the library, requiring a new one to be loaded through the load port.

Load Port and Magazines

The load port is a mechanical device in the front panel of the

library that enables you to import or export tape cartridges to and from the library via two tape cartridge magazines without interrupting library operations.

The DLT/SDLT load port uses two removeable 6-bin tape cartridge magazines (see figure 6

The LTO load port uses two stationary 4-bin tape cartridge magazines (see figure 7

12 Quantum|ATL P3000 Series User’s Guide

Figure 6 DLT/SDLT

L 0 5 3

Load Port

Figure 7 LTO Load Port

Metal tab

Chapter 1 Library Description

Library Components

Metal tab

6-bin magazine

DLT/SDLT cartridge

Load port assembly

LTO cartridge

Stationary 4-bin magazine

Load port assembly

Quantum|ATL P3000 Series User’s Guide 13

Chapter 1 Library Description Library Components

14 Quantum|ATL P3000 Series User’s Guide

Chapter 2

Basic Library Operations

This chapter provides an overview of the graphical user interface (GUI) and describes the following basic library operating procedures:

• Installing tape cartridges

• Preparing the library for operation

• Turning the library on and off

•Using the GUI

• Obtaining library status

• Changing the GUI security level

• Operating the load port

• Inserting tape cartridges

• Manually ejecting a cartridge

Quantum|ATL P3000 Series User’s Guide 15

Chapter 2 Basic Library Operations Installing Tape Cartridges

Installing Tape Cartridges

To install tape cartridges

Label each cartridge

Set the write-protect switch

Place cartridges in the fixed bins

Handle tape cartridges with care. Do not drop or bang them, or place them near sources of electromagnetic interference. Rough handling can displace the tape leader, making the cartridge unusable and potentially hazardous to the tape drives.

Taking ESD Precautions

Caution:

Components within the P3000 contain static-sensitive parts. To

prevent damage to these parts while performing installation, maintenance, or replacement procedures, observe the following precautions:

• Keep the library turned off during all installation, maintenance, and replacement procedures.

Note:

Hosts without a direct SCSI interface require external communications bus converters.

• Keep the library power cord connected to a grounded power outlet except when working with AC electrical components.

Warning:

Avoid contact with the power supplies, EMI filter, and all other AC electrical components while the library is connected to a power outlet.

16 Quantum|ATL P3000 Series User’s Guide

Chapter 2 Basic Library Operations

Installing Tape Cartridges

• Use an antistatic wrist strap when touching internal library components. To use the wrist strap properly, place the band around your wrist and attach the clip to the library frame. Keep the strap on until you are ready to close the library doors.

• Keep static-sensitive parts in their shipping containers until ready for installation.

• Do not place static-sensitive parts on any metal surface. If you need to put down a static-sensitive part, place it inside its protective shipping bag or on a grounded antistatic mat.

• Avoid direct contact with static-sensitive parts. Avoid touching connectors and discrete components.

• Close library door and access panel when not working on the library.

• Be very careful when installing the library or handling components in dry climates or environments where cold weather heating is used. Environments such as these with lower relative humidity have greater potential to produce static electricity.

DLT/SDLT Cartridges

Note:

In environments with high potential for static electricity, you may want to take additional precautions such as the use of an antistatic smock or a grounded antistatic mat.

The following shows you how to label DLT/SDLT tape cartridges,

as well as setting the write-protect switch and proper orientation.

Labeling

Attaching a bar code label to each tape cartridge enables the library to identify the cartridge quickly, thereby speeding up inventory time.

Place the label in the slide-in slot on the front of the cartridge (see

figure 8

Quantum|ATL P3000 Series User’s Guide 17

Chapter 2 Basic Library Operations Installing Tape Cartridges

Figure 8 Inserting a Bar Code Label (DLT/ SDLT)

Slide-in slot

Note:

Only use bar code labels that have been designed for cartridges. Do not adhere labels to a cartridge anywhere except the slide-in slot.

Setting the Write-Protect Switch

Each tape cartridge has a write-protect switch similar to that shown in figure 9

. This switch determines whether new data can be written to the cartridge (write-enabled) or whether data on the cartridge is protected from being erased or overwritten (write- protected).

Proper Insertion Orientation

Refer to figure 9

for proper label placement, write protection

settings and insertion orientation.

18 Quantum|ATL P3000 Series User’s Guide

Figure 9 DLT and SDLT Cartridges

Chapter 2 Basic Library Operations

Installing Tape Cartridges

Insert this end into the bin

LTO Cartridges

A F L 0 5 3

Insertion arrow

DLTtape IV

Barcode label

Orange window

LTO tape cartridges are different in size to the DLT/SDLT

Write protect

Slide left Slide right (default)

Write enable

(DLT cartridge shown)

cartridges as well as in the barcode labeling and write-protect switch setting.

Adhesive-backed bar code labels are used on LTO tape cartridges. Refer to figure 10

for proper label placement, write protection

settings and insertion orientation.

Quantum|ATL P3000 Series User’s Guide 19

Chapter 2 Basic Library Operations Preparing the Library for Operation

Figure 10 LTO Cartridge

Write Protect Switch

Slide left

(default)

Write enable

Write protect

Slide right

A B C 1 2 3 L 1

Caution:

Insert this end into the bin

Insertion arrow

Barcode label

LTO tape drive media cannot be degaussed due to the fact that it uses "magnetic servos". Do not attempt to degauss LTO tape drive media. If this media is degaussed, it will no longer work.

Placing Tape Cartridges in the Library

Place a tape cartridge in each fixed storage bin on the back wall of the library and on the inside of the front doors. Be sure all

cartridges are properly oriented with the barcode facing you and that they are fully seated in the bins.

Preparing the Library for Operation

To prepare the library for operation:

• Close the library doors and access panels

• Connect the host workstations

20 Quantum|ATL P3000 Series User’s Guide

Chapter 2 Basic Library Operations

Preparing the Library for Operation

Closing the Library Doors and Access Panels

Connecting Host Workstations

The library has two front doors and three back access panels.

Close and lock the front doors.

Close one door and then the other.

Turn the door latches to secure the doors to the library

frame. Lower the latches over the door locks.

Using the key from the accessory kit, lock the latches in

place.

Close and lock the back access panels using a 5/32 hex wrench

(not provided).

Connect the SCSI cables and jumpers as shown in the applicable

figures.

Note:

Quantum|ATL ships sufficient SCSI cables and terminators with this library to set up two-drives per SCSI bus, as well as adequate SCSI jumper cables to accommodate up to 4 drives per SCSI bus.

Figure 11

shows the recommended cabling configurations for the

16-drive library.

Quantum|ATL P3000 Series User’s Guide 21

Chapter 2 Basic Library Operations Preparing the Library for Operation

Figure 11 Cabling Configuration 16 Drive

Drive Column 1

Tape drive Drive position 8 SCSI ID 2

Tape drive Drive position 9 SCSI ID 3

Tape drive Drive position A SCSI ID 4

Tape drive Drive position B SCSI ID 5

tape drive Drive position C

SCSI ID 2

Tape drive Drive position D

SCSI ID 3

Tape drive Drive position E

SCSI ID 4

Tape drive Drive position F

SCSI ID 5

6310777-01

Library electronics

SCSI ID 0

Drive Column 0

Tape drive Drive position 0 SCSI ID 2

Tape drive Drive position 1 SCSI ID 3

Tape drive Drive position 2 SCSI ID 4

Tape drive Drive position 3 SCSI ID 5

Tape drive Drive position 4 SCSI ID 2

Tape drive Drive position 5 SCSI ID 3

Tape drive Drive position 6 SCSI ID 4

Tape drive Drive position 7 SCSI ID 5

0415619 SCSI diff. terminators 8 PLS

6310772-01

8 PLS

SCSI Port Q

SCSI Port R

SCSI Port A

SCSI Port B

SCSI Port P

6310773-04

6310773-03

6310773-02

6310773-01

SCSI Port O

SCSI Port N

SCSI Port M

SCSI Port L

SCSI Port K

SCSI Port J

SCSI Port I

6310772-02

SCSI Port C

22 Quantum|ATL P3000 Series User’s Guide

SCSI Port H

SCSI Port G

SCSI Port F

SCSI Port E

SCSI Port D

6310773-04

6310773-03

6310773-02

6310773-01

Chapter 2 Basic Library Operations

Turning the Library On and Off

This section explains how to:

•Turn on the library

• Place the library on-line or off-line

• Turn off the library

• Test the installation

Turning On the Library

To turn on the library:

Verify that:

• Power cables are firmly in place

• All doors are closed Turn on the power switch located behind the small sliding

door below the GUI. After several seconds, verify that the current state of the library

(“System On-line” or “System Off-line”) appears in the System State display on the GUI (see figure 12

Placing the Library On-line or Off-line

Turning Off the Library

With the library turned on, press the Standby button on the GUI.

Pressing the Standby button toggles the library between on-line and off-line states.

To turn off the library:

Place the library off-line by pressing the Standby button.

The library robotics completes any current commands and then stops.

Verify that the GUI display indicates “System Off-line.”

Quantum|ATL P3000 Series User’s Guide 23

Chapter 2 Basic Library Operations Using the GUI

Verify that the CHM is empty by checking the Overview screen

on the GUI (see chapter 3, If there is a tape cartridge in the CHM, perform a Move

command to place the cartridge in an available bin. Turn off the power switch located below the GUI.

Operator Commands).

Using the GUI

Note:

Wait ten seconds before turning on the power switch again.

The GUI is activated by touching the screen, and is located on the front of the library. The menus displayed on the GUI allow you to obtain information about the library, execute library commands, and test library functions (see figure 12

The GUI’s functions are grouped into the following four screens:

• Overview screen—displays current tape drive, CHM, and load port content and activities.

• Tapes screen—displays tape drive, storage bin, load port, and gripper inventories.

• Operator screen—contains library configuration and control functions (password protected).

• Service screen—contains reporting functions, system tests, and service commands (password protected).

• Multi-Unit screen—contains multi-unit configuration and calibration.

24 Quantum|ATL P3000 Series User’s Guide

Chapter 2 Basic Library Operations

Using the GUI

Figure 12 GUI—Initial Screen

Back Forward

Home

About

Quantum|ATL

System Off-line

Standby

Load Port

Overview Tapes Operator

P3000

Stop

Table 5 lays out the various functions of the GUI.

Quantum|ATL P3000 Series User’s Guide 25

Chapter 2 Basic Library Operations Using the GUI

Table 5 GUI Components

Overview Screen

Status display

• Tape drives

• Activity

• Load port

Tapes Screen Operator Screen* Service Screen* Multi-Unit*

Inventory display

• Tape

drives

• Storage

bins

• Load port

• Transport

(CHM)

Configure

• Configure Library

• Configure Options

• Control

• Move Cartridges

• Inventory Tapes

• Calibrate Library

• Unload Drive

• Unload Imp/Exp

(CHM)

Reports

• Statistics

• Actuator

• SysTest Results

• Auto Clean

• Tests

• SysTest Library

• Miscellaneous

• Initialize

Nonvol Stats

Configuration

Calibration

• Initialize

Nonvol Config

• Change

Password

*These screens are password protected.

Opening a Screen

To open one of the four main screens, touch the desired tab at the

top of the GUI. The Overview and Tapes screens are accessible to any user. The Operator and Service screens require a password.

Once the desired screen appears on the GUI, you can view information or press buttons to execute commands and open other screens.

Library Status Information

26 Quantum|ATL P3000 Series User’s Guide

Some information about the library firmware version, security

status, and library status can be found on the left side of the GUI.

Chapter 2 Basic Library Operations

Using the GUI

• Company logo—displays a company information screen when pressed, as well as the application level and boot block level.

• System state display—shows the current state of the library (system on-line, system off-line, system stopped, door open, and so on).

• Lock icon—shows the current security level at the GUI. Five security levels are available: service (S), operator (O), user (U), import only (I), and locked (L). Table 6

describes the attributes

of each security level.

Figure 13 Library Status Indicators

Exiting a Screen

Company logo

Back Forward

Home

About

System state display

Quantum|ATL

System Off-line

Standby

Load Port

Overview Tapes Operator

P3000

Lock icon

To exit any screen, press the Back or Home button.

While the command is executing, the GUI displays a Command In Progress dialog box with an Abort button. Pressing Abort cancels the command and stops the ongoing operation.

Stop

After pressing Abort, it is still necessary to press the Back button to exit the screen associated with the aborted command.

Quantum|ATL P3000 Series User’s Guide 27

Chapter 2 Basic Library Operations Using the GUI

Library controls are located along the top and left side of the GUI

Library Controls

in the horizontal and vertical bars (see figure 14

Figure 14 Library Controls

Back Forward Home

Back Forward

About

Standby button

Load Port button

Quantum|ATL

System Off-line

Standby

Load Port

Overview Tapes Operator

P3000

Stop button

These controls function as follows:

• Home button—returns to the home (initial) screen.

Stop

Contrast

Home

• Forward button—moves forward screen by screen through previous selections.

• Back button—moves backward screen by screen through previous selections.

• Contrast buttons—adjust the contrast of the GUI screen.

• Standby button—toggles the library between on-line and offline states.

• Load Port button—releases and locks the load port door. If the load port is locked in the closed position, pressing this button releases the load port and then locks the door. If the load port is

28 Quantum|ATL P3000 Series User’s Guide

Chapter 2 Basic Library Operations

Obtaining Library Status

locked in the open position, pressing this button unlocks the load port, allowing you to rotate the load port to the closed position where it automatically locks.

• Stop button—halts library activity immediately by cutting power to library robotics. Pressing the Stop button a second time restores power to library robotics.

Note:

The default passwords are:

• Service “5678”

• Operator “1234”

• User “2222”

• Import Only “1111”

For more information on password and security levels, refer to

Changing the GUI Security Levels

Obtaining Library Status

The Overview and Tapes screens on the GUI provide library status. The Overview screen displays a “snapshot” of the tape drive, robot activity, and load port inventory (see figure 15 Tapes screen displays the inventory of all elements in the library (see figure 17

on page 33.

). The

Overview Screen

To display the Overview or Tapes screen, press the appropriate tab on the GUI.

The Overview screen provides information for the following items:

•Drives

•Activity

•Load port

Quantum|ATL P3000 Series User’s Guide 29

Chapter 2 Basic Library Operations Obtaining Library Status

Figure 15 Overview Screen

About

Quantum|ATL

System Off-line

Standby

Load Port

Stop

Back Forward

Overview Tapes Operator

Drives Activity Load Pack

D00 ANF 120

Ready

D01 ???

Ready

D02 empty

Ready

D03 ANF 123

Ready

GRP empty

Home

P00 ANF146

P01 ANF147

P02 ANF148

P03 ANF149

Cartridge

Element

present

number

Bar code number

Write-

Element

status

D03 ANF 123

Ready

enabled

Compression enabled

Drives

The Drives area reports whether:

• A tape drive contains a tape cartridge

• The tape cartridge is write-enabled or write-protected

• Compression is enabled It also displays the bar code number of the cartridge. For a more detailed screen showing an individual drive’s status,

press the screen anywhere in the Drives area to display the Tape

30 Quantum|ATL P3000 Series User’s Guide

Chapter 2 Basic Library Operations

Obtaining Library Status

Drive Status screen (see figure 16). Use the arrow buttons at the bottom of the screen to scroll to the desired drive.

Figure 16 Tape Drive Status Screen

About

Quantum|ATL

System Off-line

Standby

Load Port

Stop

Back Forward

TapesOverview Operator ServiceOverview

Tape Drive Status

D03

D00

ANF 123

ANF 120 Ready

DLT 8000 SCSI ID: 05

D02

CompacTape IV, 35/70 Gb

???

Drive Code Rev: 000037

Ready

Controller Code Rev: 96 S/N: JF71100038

Ready

D01

Compression ON

Write Protect OFF

EMPTY Ready

D03 ANF 123

Ready

Home

Prevent: OFF Cleaning Required: OFF Cleaning Requested: OFF Tape Remain: 033729 MB Compr Ratio (R): N/A Compr Ratio (W): N/A Clean Cart Loads: 0000005 Hrs Since Cleaned: 00326 Clean Tape Used 000 times

To return to the Overview screen, press the screen anywhere in the Tape Drive Status box.

Activity

The Activity area shows the source element, the transport medium, and the destination element involved in the activity; the current location of the tape cartridge; and the progress of the activity.

Load Port

The Load Port area identifies tape cartridges currently stored in either magazine in the load port. Use the arrow button to view contents not currently displayed.

Quantum|ATL P3000 Series User’s Guide 31

Chapter 2 Basic Library Operations Obtaining Library Status

The Tapes screen identifies the tape cartridges residing in the

Tapes Screen

following elements:

•Drives

• Storage (fixed storage bins)

•Load port

• Transport (gripper)

Figure 17 Tapes Screen

Viewing Storage and Load Port Elements

The Drives, Storage, and Load Port categories may contain too many elements to display at once. To scroll through these elements, use the arrow buttons at the bottom of each category.

You can also expand the Drives, Storage, or Load Port list to fill the screen by touching the desired category anywhere above the scrolling arrows. To return to the start of the Tapes screen, press the

Back

button.

32 Quantum|ATL P3000 Series User’s Guide

Chapter 2 Basic Library Operations

Changing the GUI Security Levels

There are five levels of security for the P3000 GUI (see table 6):

• Service (S)—provides access to both the Operator and Service set of screens and all functions on the system bar.

• Operator (O)—provides access to the Operator set of screens and all functions on the system bar.

• User (U)—provides access to screens that are not passwordprotected (Overview and Tapes screens) and all functions on the status bar.

• Import Only (I)—provides access to Overview and Tapes screens and the Load Port button on the system bar (no Stop or Standby).

• Locked(L)—provides access to Overview and Tapes screens only.

The security level indicator (lock icon) at the lower left corner of the GUI indicates the current security level (S, O, U, I, or L).

Table 6 Security Levels (listed from highest to lowest)

Level

Lock Icon Indicator

Password Protected

Overview Screen Access

Tapes Screen Access

Operator Screen Access

Service Screen Access

Load Port Access

Service S Yes Yes Yes Yes Yes Yes Yes

Operator O Yes Yes Yes Yes No Yes Yes

User U Yes Yes Yes No No Yes Yes

Multi-

O Yes No No No No No No

Unit

Quantum|ATL P3000 Series User’s Guide 33

Stop and Standby Access

Chapter 2 Basic Library Operations Changing the GUI Security Levels

Level

Import

Lock Icon Indicator

Password Protected

Overview Screen Access

I Yes Yes Yes No No Yes No

Tapes Screen Access

Operator Screen Access

Service Screen Access

Load Port Access

Only

Locked L No Yes Yes No No No No

When the User security level is set, access is restricted to the

Securing the GUI

Operator and Service screens. Since these screens control library configuration, testing, and initializing functions, the User security level is appropriate default condition for routine library operation.

Changing Security Levels

To change security levels:

Press the Lock icon.

The Password screen appears (see figure 18 Press the desired security level button (Service, Operator, User,

Import Only, or Locked).

Stop and Standby Access

34 Quantum|ATL P3000 Series User’s Guide

Chapter 2 Basic Library Operations

Changing the GUI Security Levels

Figure 18 Password Screen

About

Quantum|ATL

System Off-line

Standby

Load Port

Stop

Enter a password if necessary.

Back Forward

Operator

Enter Password

Enter Password: _

Tapes

Home

Service

1 2

3 4

5 6

7 8

9 0

Enter

A password is required to enter a higher security level than the current level.

Press the Select button.

A screen appears indicating that the new security level has been set successfully.

Press Okay.

The lock icon displays the new security level (S, O, U, I, or L).

Note:

This procedure is especially useful to change from Operator or Service levels to the User level after executing an Operator or Service level command.

Note:

If the GUI is accessed from the Service (S) or Operator (O) level, and no activity has occurred for 15 minutes, the GUI will return to the initial screen (see figure 12

Quantum|ATL P3000 Series User’s Guide 35

Chapter 2 Basic Library Operations Operating the Load Port

Operating the Load Port

After pressing the Load Port button on the GUI, the library will release the lock on the load port (you will hear an audible ‘click’). The GUI displays “Wait Open Load Port.” Pull on the load port’s handle. The load port pulls outward about an inch to its unlocked position which allows its interior drum to be rotated 180 magazine loading or unloading.

Warning:

After loading or unloading the magazines, rotate the load port back 180 position.

Note:

Opening or closing the load port door presents mechanical hazards. Use both hands to pull or push the load port finger grip and use the top and bottom surfaces of the load port drum to keep fingers out of load port openings when rotating the load port drum (see figure 19

and push the load port handle to lock the load port into

The mixed media load port used with LTO tape cartidges has two stationary 4-cartridge magazines built into the load port, unlike the two removable 6-cartridge magazines used with DLT and SDLT tape cartridges. If the library contains both DLT and LTO tape drives, the stationary magazines are used in the load port.

for

Removing/ Installing a Tape Cartridge Magazine

36 Quantum|ATL P3000 Series User’s Guide

To remove a DLT/SDLT magazine from the load port, press up on the metal tab at the upper right corner of the load port bay. Rotate the magazine handle from the top of the magazine toward you and

pull the magazine from the loadport. Reverse this procedure to install a magazine (see figure 6

on page 13).

Chapter 2 Basic Library Operations

Inserting Tape Cartridges into the Load Port

Loading a Tape Cartridge Magazine

The magazine used with DLT/SDLT tape cartridges have keyed bins to prevent improper cartridge insertions. They are equipped

with spring-loaded mechanisms to capture or release a tape cartridge.

To insert a tape cartridge, push it into the magazine’s bin until you here a click and the metal tab at the left side of the bin pops out.

To remove a tape cartridge, gently push the cartridge all the way into the bin, then release. The cartridge will be partially ejected, making it easy to remove.

Inserting Tape Cartridges into the Load Port

This section explains how to insert tape cartridges using the load port mechanism.

Caution:

Do not use CompacTape I, CompacTape II, or CompacTape IIIXT cartridges in this library.

Inserting DLT and SDLT Tape Cartridges

DLT/SDLT tape cartridges are inserted into two removeable 6cartridge magazines as shown in figure 6

cartridges may be loaded to or unloaded from a magazine with the

on page 13. Tape

magazine in or out of the library. To insert a DLT tape cartridge into a magazine:

Note:

To move cartridges to the load port for removal, refer to

Moving Cartridges

on page 50.

Prepare the tape cartridges to be inserted by affixing a bar code label and write-protecting or write-enabling each cartridge as desired.

Quantum|ATL P3000 Series User’s Guide 37

Chapter 2 Basic Library Operations Inserting Tape Cartridges into the Load Port

For more information about these procedures, refer to

Installing Tape Cartridges

With the load port door open, place the tape cartridges in any

available load port magazine slot (see figure 20 If the magazine is out of the load port, load the tape cartridges

into the magazine, then load the magazine into the load port. The proper orientation for tape cartridge insertion is shown in

DLT/SDLT Cartridges

page 19. Rotate the load port drum 180o so that the load port handle

faces you (see figure 19

Figure 19 Rotating the Load Port Drum

on page 16.

on page 17 and LTO Cartridges on

Load port finger grip

Warning:

Take care to keep fingers out of load port openings when opening or closing the load port door or when rotating the load port drum.

Manually close the load port door by pushing the load port

assembly so that it is flush with the front surface of the library. You will hear a “click” when it locks into position.

Load port drum

38 Quantum|ATL P3000 Series User’s Guide

Chapter 2 Basic Library Operations

Inserting Tape Cartridges into the Load Port

If Auto Load is enabled, the library automatically moves the cartridges to available bins.

Ins erting LTO Tape Cartridges

Figure 20 LTO Tape Cartridge Load Port

To insert an LTO cartridge:

The two load port magazines used when LTO tape drives are

present in the library are stationary and built into the load port. They accommodate up to 8 LTO or DLT tape cartridges. The magazines employ no loading mechanism (unlike the DLT removeable magazines) and tape cartridges are simply placed into the bins with the barcodes facing out and the write-protect switch on the left (see figure 20

Loadport assembly

Barcode

Write-protect switch

Stationary magazine

Quantum|ATL P3000 Series User’s Guide 39

Chapter 2 Basic Library Operations Manually Ejecting a Tape Cartridge

Manually Ejecting a Tape Cartridge

To manually eject a tape cartridge from a DLT tape drives:

DLT Tape Drives

Open one or both of the library front doors:

Press the Standby button on the GUI. This places the library

off-line. Verify that the display state display reads System Off-line

and that the robotics has stopped moving. The off-line state does not take effect until current commands are completed.

Take electrostatic discharge precautions as explained in

Taking ESD Precautions

Using the key from the accessories kit, unlock each door.

Lift each door handle straight up and then turn the handle

on page 16.

counterclockwise to unlatch each door. Gently pull on each door handle to open the door.

Press the Unload button on the drive (see figure 21).

When you press Unload, the tape cartridge rewinds. This may take between 10 to 120 seconds. When the rewind process is completed, the Operate Handle indicator comes on.

Figure 21 DLT Tape Drive Front Bezel (Example)

40 Quantum|ATL P3000 Series User’s Guide

Unload button

Insert/release handle (shown in up position)

Chapter 2 Basic Library Operations

Manually Ejecting a Tape Cartridge

When the Operate Handle indicator comes on, raise the insert/

release handle to eject the tape cartridge.

Quantum SDLT and IBM Ultrium LTO Tape Drives

Note:

Place your finger approximately 1/4 of an inch in front of the drive’s cartridge opening to ensure that the cartridge does not drop when ejected.

Caution:

Pause for at least 3 seconds, then grasp the tape cartridge and slowly pull it half way out of the drive.

Caution:

If the tape cartridge leader failed to detach from the take-up leader, push the tape cartridge all of the way back into the drive, press down the insert/release handle, and return to step 2. Otherwise, continue to step 5.

Pull the tape cartridge completely out of the drive.

Close and lock the library doors.

To manually eject a tape cartridge from Quantum SDLT and IBM Ultrium LTO T200 tape drives:

Refer to Steps 1a-1f under DLT Tape Drives on page 40.

Press the Unload button on the drive. The Unload button

works the same as a soft eject (VCR-style) button.

Quantum|ATL P3000 Series User’s Guide 41

Chapter 2 Basic Library Operations Manually Ejecting a Tape Cartridge

42 Quantum|ATL P3000 Series User’s Guide

Chapter 3

Operator Commands

This chapter describes the commands found on the Operator screen of the graphical user interface (GUI). The Operator screen commands initiate the following actions:

• Opening the Operator screen

•Unloading the load port

• Configuring the library*

• Configuring library options*

•Performing an inventory*

• Moving cartridges*

• Unloading a drive*

The library must be off-line to perform these functions.

Caution:

Quantum|ATL P3000 Series User’s Guide 43

Library operator commands are to be used only by qualified, Quantum|ATL-trained personnel. Serious operational problems and data loss may occur if you do not understand the consequences of these commands.

Chapter 3 Operator Commands Opening the Operator Screen

Opening the Operator Screen

To open the Operator screen:

Press the Operator tab.

The GUI displays the password screen (see figure 22 Enter the correct operator or service password to gain access to

the Operator Screen (see figure 23 The default operator password is 1234.

Note:

Figure 22 Password Screen

To change passwords, see Press Continue. A

“Command in Progress” dialog screen is displayed.

on page 64.

44 Quantum|ATL P3000 Series User’s Guide

Chapter 3 Operator Commands

Configuring the Library

Figure 23 Operator Screen

About

Quantum|ATL

System Off-line

Standby

Load Port

Stop

Back Forward

Overview Tapes Operator

Config.

Configure

Library

Configure

Options

Control

Move

Cartridges

Inventory

Tapes

Home

Calibrate

Library

Unload

Drive

Unload

Imp/Exp

Configuring the Library

The Configure Library command allows you to assign the following:

• Library model number

• Number of storage bins

• Number of drives

• Library SCSI ID

• Tape drive SCSI ID

To configure any of these attributes use the following procedure.

In the Operator screen, press the Configure Library button.

The Configure: Library screen is displayed (see figure 24

Quantum|ATL P3000 Series User’s Guide 45

Chapter 3 Operator Commands Configuring the Library

Figure 24 Configure: Library Screen

About

Quantum|ATL

Back Forward

Home

Overview Tapes Operator

System Off-line

Standby

Load Port

Stop

Press the Configure button.

Configure: Library

Inquiry: P7000 64xxxxx Model: 64xxxxx # Bins: 679 # Drives: 16 Serial Number: IEEE ID: Library SCSI ID: 0 Drive 0 SCSI ID: 2 Drive 1 SCSI ID: 3 Drive 2 SCSI ID: 4

Configure

The GUI dispays the Configure: Library Settings screen (see

figure 25

Figure 25 Configure: Library Settings Screen

About

Quantum|ATL

Back Forward

Overview Tapes

System Off-line

Standby

Load Port

Configure: Library Settings

Model:

# Bins:

# Drives:

64xxxxx

679

Device: Library

Stop

SCSI ID: 0

46 Quantum|ATL P3000 Series User’s Guide

Home

Operator

Select

Change

Chapter 3 Operator Commands

Configuring Library Options

Press the Select button until you highlight the setting you want

to change. Using the arrow buttons, scroll through available values for the

setting. Press the Change button to accept the new value.

Repeat steps 3 through 5 to make other changes.

Press the Back button to return to the Configure: Library

screen.

The options you selected are now part of the library configuration.

SCSI ID Assignment Guidelines

When selecting SCSI ID numbers, each SCSI device on the same bus must have a unique number from 0 to 15. SCSI devices include

the library robotics, the host computer, the library tape drives, internal and external hard disk drives, and so on.

If you set up the library with multiple SCSI buses, you can assign the same number to two or more devices, provided each device is on a different SCSI bus.

Note:

Power must be cycled for the new SCSI ID number to become effective.

Configuring Library Options

The Configure Options command allows you to set the following:

• Power-On State—determines whether the library is on-line or in standby mode when powered up. The default setting is Online.

• AutoClean—allows the library to perform drive cleaning tasks automatically as needed. The default setting is Disabled.

Quantum|ATL P3000 Series User’s Guide 47

Chapter 3 Operator Commands Configuring Library Options

• Retries—causes the library to automatically retry a failed

• Bar Code Labels—turns bar code scanning on or off during

• Auto Inventory—causes the library to perform an inventory

• Auto Load—causes the library to automatically move cartridges

• Temp. Detection—enables or disables the over-temperature

• Power-On Security—determines the library security level when

command before issuing an error message. The default settting is Enabled.

inventory. It should be disabled when the library contains cartridges that are not labeled. The default setting is Disabled.

whenever the library is powered up. The default setting is Disabled.

in the load port to empty storage bins as soon as the load port door closes. The default setting is Disable.

detection warning and shutdown features of the library. The default setting is Enabled.

powered up. The default setting is User.

• 4/52 Identity Mode—causes the library to return the same inquiry string as the ATL 520 library (out of production).

Configuring a Library Option

To configure a library option:

In the Operator screen, press the Configure Options button.

The GUI displays the Configure: Options screen (see figure 26 Press the button with the desired option.

Using the arrow buttons, scroll through available values for the

selected option. When the New Value box displays the desired value, press the

Execute button to apply the new value. The Current Value box displays the new value. Repeat steps 2 through 4 to change other configuration options.

48 Quantum|ATL P3000 Series User’s Guide

Figure 26 Configure: Options Screen

Chapter 3 Operator Commands

Performing an Inventory

When you have finished making changes to library options,

press the Back button until you return to the initial Operator Screen.

About

Quantum|ATL

Back Forward

Overview Tapes Operator

Home

System Off-line

Standby

Load Port

Configure: Options

Stop

Performing an Inventory

The Inventory Tapes command reads the bar code labels of the cartridges in the tape drives, fixed storage bins, and the load port bins. All elements that contain cartridges without labels are marked as full with no label.

Power-On

Retries

Barcode

Labels

Auto Load

Auto Drive

Unload

Auto

Clean

Auto

Inventory

Te mp .

Detection

Power-On

Security

Barcode

Retries

Current Value:

Set

Storage

Works

Defaults

New Value:

Online

Execute

Press the Inventory Tapes button in the Operator screen.

The GUI displays a “Command In Progress” screen.

Quantum|ATL P3000 Series User’s Guide 49

Chapter 3 Operator Commands Moving Cartridges

Press the Abort button to stop continuous running of the inventory process, otherwise, the process will continue until all storage elements have been inventoried.

Note:

Moving Cartridges

The Move Cartridges command allows you to move any tape cartridge in the library to the destination you specify. This destination can be a storage bin, a tape drive, the load port, or the gripper.

Note:

To move a cartridge:

In the Operator screen, press the Move Cartridges button.

The GUI displays the Control: Move Cartridges screen, with the Source input field active (see figure 27

The inventory process is also stopped if an error is detected. In this case, the GUI displays an error message.

To move a cartridge from a tape drive, issue an Unload Drive command as explained in “

Unloading a Drive.”

50 Quantum|ATL P3000 Series User’s Guide

Chapter 3 Operator Commands

Moving Cartridges

Figure 27 Control: Move Cartridges Screen

Backspace button: Use this button to erase a partial entry - character by character

Back Forward

Home

About

Quantum|ATL

Overview Tape s Operator

System Off-line

Standby

Load Port

Stop

Identify the source element of the cartridge to be moved.

Control: Move Cartridge

Source:

Destination:

Range:

Execute

Storage Bin

Drive

Load Port

Gripper

PTM

Proceed as follows:

1 2

3 4

5 6

7 8

9 0

Select

Press the appropriate source element button (Storage Bin,

Tape Drive, Load Port, or Gripper). When you press an element type, the Range field (below the Destination field) displays the range of addresses .

Using the keypad, enter the address of the source element

and then press the Destination input field. The Source information is displayed in the Source field and the Destination field becomes active.

Identify the destination for the cartridge:

Press the appropriate destination element button (Storage

Bin, Tape Drive, Load Port, or Gripper).

Quantum|ATL P3000 Series User’s Guide 51

Chapter 3 Operator Commands Unloading a Drive

Using the keypad, enter the address of the destination

element and then press the Execute button. The destination information is displayed in the Destination text box and the move is initiated.

The GUI displays a Command In Progress dialog box with an Abort button.

The Move Cartridges command continues until completed unless you press the Abort button to stop the operation.

Unloading a Drive

The Unload Drive command prepares a tape cartridge to be removed from a drive by rewinding and ejecting the cartridge. After unloading the drive, remove the tape cartridge using the Move Cartridges command.

To unload a drive:

On the Operator screen, press the Unload Drive button.

The GUI displays the Control: Unload Drive screen (see

figure 28

52 Quantum|ATL P3000 Series User’s Guide

Figure 28 Unload Drives Screen

About

Quantum|ATL

Chapter 3 Operator Commands

Unloading the Load Port

Back Forward

Overview Tapes Operator

Home

System Off-line

Standby

Load Port

Use the arrow buttons to highlight the desired drive and then

Control: Unload Drive

press Execute. The GUI displays a Command In Progress dialog box. The Unload Drive command continues until completed unless

you press the Abort button to stop the operation.

Unloading the Load Port

Drive 0

Execute

The Unload Imp/Exp command moves a tape cartridge from the load port to an available storage bin. This option must be invoked after inserting a tape into the load port whenever the library auto load feature is disabled (see Configuring Library Options

page 47).

Quantum|ATL P3000 Series User’s Guide 53

Chapter 3 Operator Commands Unloading the Load Port

Note:

You can also use the Move Cartridge command to unload the load port. The Move Cartridge command is especially useful if the destination of the move is important. For more information about the Move Cartridge command, see Moving Cartridges

on page 50.”

To unload the load port:

On the Operator screen, press the Unload Imp/Exp button.

The GUI displays a Command In Progress dialog box is displayed.

If it becomes necessary to stop the Unload command, press the

Abort button

Note:

The inventory process is also stopped if an error is detected. In this case, the GUI displays an error message.

54 Quantum|ATL P3000 Series User’s Guide

Chapter 4

Service Commands

This chapter describes the Service screen commands of the library graphical user interface (GUI). Topics covered are:

• Opening the service screen

• Changing passwords

• Generating reports

Warning:

Quantum|ATL P3000 Series User’s Guide 55

Serious operational problems and data loss may occur if you do not fully understand the consequences of these commands. The following service tasks are shown here are for explanation only and should not be carried out by anyone other than Quantum|ATL-trained personnel:

•

Testing the library

• Initializing nonvolatile information

Chapter 4 Service Commands Opening the Service Screen

Opening the Service Screen

To open the Service screen:

Press the Service tab.

The Service screen is restricted to individuals with Service-level access privileges.

For information about changing passwords, see

Executing Either Command

Back Forward

Figure 29 Enter Password Screen

Note:

The GUI displays a password screen (see figure 29).

Enter the correct service password to gain access to the Service screen (see figure 31

Note:

About

Quantum|ATL

). The default service password is “5678.”

on page 64.

Home

Tape s

Operator

Service

System Off-line

Standby

Load Port

Stop

56 Quantum|ATL P3000 Series User’s Guide

Enter Password

Service Password:

1 2

3 4

5 6

7 8

9 0

Enter

Chapter 4 Service Commands

Changing Passwords

This command allows you to change the password. Valid passwords consist of four to eight numeric characters entered using the keypad in the Change Password screen.

To change a password:

On the Service screen, press the Change Password button.

The GUI displays the Service: Change Password screen (see

figure 30

Figure 30 Service: Change Password Screen

About

Quantum|ATL

System Off-line

Standby

Load Port

Back Forward

Tapes

Service: Change Password

New Password:

Reenter:

Security Level:

Operator

Import

Home

User

Service

1 2

3 4

5 6

7 8

Stop

Press the security level button that corresponds to the

Operator

Reset Passwords

Service

Select

9 0

Enter

password you want to change. Using the keypad, enter a new password and press the Select

button. Asterisks representing password characters appear in the New

Password field. Reenter the password and press the Select button.

Quantum|ATL P3000 Series User’s Guide 57

Chapter 4 Service Commands Generating Reports

Asterisks representing the password appear in the Reenter text box.

If You Lose a Password

If you lose the Operator, Import Only, or User password, you can

replace it by:

• Opening the Service screen and following the steps to change the password (see page 64

• Pressing the Reset Passwords button on the Change Password screen. This resets all passwords to their default values.

The default values are:

• Service “5678”

• Operator “1234”

• User “2222”

• Import Only “1111”

If you lose the Service password (and cannot access the Change Password screen), contact the ATL Customer Support Department for assistance (see the preface for contact information).

Generating Reports

)

The Service screen enables you to generate on-screen reports about the following:

• Library operation statistics

• Actuator positions and status

• System test results

• Auto Clean status and tracking information

58 Quantum|ATL P3000 Series User’s Guide

Chapter 4 Service Commands

Generating Reports

Generating Any Service Report

Figure 31 Service Screen - Reports

Press the appropriate button in the Service screen.

Within a few seconds, the report is displayed on the screen.

Statistics Report

Figure 32

shows a sample Statistics report.

Press the Update button to update the report (otherwise the report will update periodically).

About

Quantum|ATL

System Off-line

Standby

Load Port

Back Forward

Tapes

Report

Statistics

SysTest Library Results

Operator

Home

Service

Test Misc.

SysTest Library

Initialize Nonvol Statistics

Initialize Nonvol Config

Change Password

Stop

Actuator

System Monitor

Auto Clean

Quantum|ATL P3000 Series User’s Guide 59

Chapter 4 Service Commands Generating Reports

Figure 32 Report: Statistics Screen

Figure 33 Report: Actuator Status Screen

About

Quantum|ATL

System Off-line

Standby

Load Port

Stop

Report: Statistics

Power On Time (Hr: Min: Sec): 360: 05: 56 Command Time (Hr: Min: Sec): 108: 08: 17 Pick Bin Count: 26501 Place Bin Count: 26435 Pick Drive Count: 11323 Place Drive Count: 10143 Pick Load Port Count: 873 Place Load Port Count: 877 Horizontal Move Count: 268831 Vertical Move Count: 152238

Actuator Report

Figure 33

About

Quantum|ATL

shows a sample Actuator Status report.

Back Forward

Tapes

Back Forward

Tapes

Operator

Home

Service

Update

Home

Service

System Off-line

Standby

Load Port

Stop

Report: Actuator Status

Horizontal Position (in.): 8.752 Vertical Position (in.): 3.126 Extension Position (in.): 0.015 Gripper Position: Closed Rotary Position: F ront PTM Position: Inside

60 Quantum|ATL P3000 Series User’s Guide

Chapter 4 Service Commands

Generating Reports

Figure 34 Report: SysTest Library Results Screen

SysTest Report

Figure 34

About

Quantum|ATL

System Off-line

Standby

Load Port

shows a sample System Test report.

Back Forward

Report: SysTest Library Results

Pick and Place Total Count: 62466 System Test Status: B 80 0B Total Test Time (Hr:Min:Sec): 61:42:35 Test Type: Random Avg. Drive to Bin Move Time (Sec): 0.000 Avg. Bin to Drive Move Time (Sec): 0.000 Avg. Bin to Bin Move Time (Sec): 0.000 Longest Move Time (Sec): 0.000

Stop

Bad Barcode Reading Count: 0 Place to Drive Count: 2221 Place to Bin Count: 14202 Place to Load Port Count: 2

AutoClean Report

Tapes

Operator

Home

Service

Figure 35

shows a sample AutoClean report.

Quantum|ATL P3000 Series User’s Guide 61

Chapter 4 Service Commands Testing the Library

Figure 35 Report: AutoClean Status Screen

About

Quantum|ATL

System Off-line

Standby

Load Port

Stop

When you have finished reviewing the report, press the Back button to return to the Service screen.

Testing the Library

Back Forward

Tapes

Report: AutoClean Status

Auto Clean Enabled: FALSE Auto-Clean State: Idle Cleaning Operation Count: 0 Bad Operation Count: 0 Untracked Operation Count: 0 Last to Drive Error Status: 0 00 00 Last to Load Port Error Status: 0 00 00 Last to Home Error Status: 0 00 00

Operator

Home

Service

The Service screen provides a testing command:

• SysTest—this command tests library operation by swapping tape cartridges between storage bins or drives.

Caution:

This screen is meant to be used only by qualified, ATL-trained personnel. It is presented here for explanation only. SysTest will alter inventory information.

Performing a System Test

62 Quantum|ATL P3000 Series User’s Guide

To perform a system test:

From the Service screen, press the SysTest Library button.

Chapter 4 Service Commands

Testing the Library

The Test: SysTest Library screen is displayed (see figure 36).

Figure 36 Test: Systest Library Screen

About

Quantum|ATL

System Off-line

Standby

Load Port

Stop

Select one of the following system test options:

Back Forward

Tapes

Test: Systest Library

Random

Swap Bins

Swap Drives

Use Barcodes

Operator

Home

Service

# of Runs:

Continuous

Execute

1 2

3 4

5 6

7 8

9 0

• Swap Bins - test storage bins only

• Swap Drives - test drives only Select all desired test options as follows:

• Random - swap cartridges at random

Select

• Use Barcodes - read barcode as cartridges are swapped

• Continuous - repeat test until aborted

Note:

The Continuous button must be de-selected to enter “# of Runs”.

When you have selected the type of test and all test options,

press the Execute button. A “Command In Progress” dialog box is displayed. The system test continues until completed unless you press the

Abort button. If you pressed the Continuous button in step 3, you must press the Abort button to stop the test.

Quantum|ATL P3000 Series User’s Guide 63

Chapter 4 Service Commands Initializing Non-Volatile Information

Initializing Non-Volatile Information

The Service screen contains two commands involving information stored in nonvolatile memory:

Caution:

• Initialize nonvolatile memory configuration—returns the library configuration to its factory-default condition, eliminating any changes made using the Configure Library and Configure Options commands in the Operator screen and invalidates the calibration data.

• Initialize nonvolatile memory statistics—purges nonvolatile memory of all statistical information about library operation. This information is used to generate the statistical report described on page 58

The following two commands are meant to be used only by qualified, ATL-trained personnel. They are presented here for explanation only. Serious operational problems and data loss may occur if you do not fully understand the consequences of these commands.

Executing Either Command

To execute either command:

On the Service screen, press the button that corresponds to the

command you want to execute. The GUI displays a dialog box prompting you to Continue or Cancel the command.

Press Continue. A “Command in Progress” dialog screen is

displayed.

Note:

If it becomes necessary to abort the command, press Cancel.

64 Quantum|ATL P3000 Series User’s Guide

Chapter 5

Multi-Unit Commands

This chapter describes the Multi-Unit screen commands of the library Graphical User Interface (GUI). Topics covered are:

• Opening the multi-unit screen

• Configure multi-units (P2000/P3000)

• Calibrating the libraries in a multi-unit configuration

Note:

Caution:

Refer to the ATL Pass Through Mechanism Installation Instructions, PN 6311615, for more information regarding

P2000/P3000 multi-unit configurations.

Multi-Unit Commands on the GUI are meant to be used only by qualified, Quantum|ATL-trained personnel. They are presented here strictly as presentation only. Serious operational problems and data loss may occur if you do not understand the consequences of these commands.

Quantum|ATL P3000 Series User’s Guide 65

Chapter 5 Multi-Unit Commands Opening the Multi-Unit Screen

Opening the Multi-Unit Screen

To open the Multi-Unit screen:

Press the Multi-Unit tab.

The Multi-Unit screen is restricted to individuals with Operator level access privileges.

For information about changing passwords, see

Executing Either Command

Back Forward

Operator

System Off-line

Standby

Enter Password

Figure 37 Enter Password Screen

Note:

The GUI displays a password screen (see figure 37 Enter the correct service password to gain access to the Multi-

Unit screen (see figure 38 The default multi-unit password is “1234.”

Note:

About

Quantum|ATL

on page 64.

Home

Service

Multi Unit

1 2

3 4

Load Port

Stop

66 Quantum|ATL P3000 Series User’s Guide

Enter Password: _

5 6

7 8

9 0

Enter

Chapter 5 Multi-Unit Commands

Configure Multi-Units (P2000/P3000)

Figure 38 Multi-Unit Screen

Back Forward

Home

About

Quantum|ATL

System Off-line

Standby

Load Port

Stop

Multi-Unit

Operator Service

Configure

Multi-Unit

Calibrate

All PTMs

Configure Multi-Units (P2000/P3000)

The Configure Multi-Unit command allows you to set the following:

Multi Unit

• Library Unit field—sets whether the library is single, slave, or master in the multi-unit configuration

• Library Unit # field—sets the number assigned to a particular library in the multi-unit configuration. Libraries are numbered left to right beginning with 0 and ending with 4

• # of Libraries field—sets the total number of libraries in the multi-unit configuration

• LUN Config field—this option will always be set to Single LUN

To configure a Multi-Unit Library option:

In the Multi-Unit screen, press the Configure Multi-Unit

button. The GUI displays the Configure: Multi-Unit screen (see

figure 39

Quantum|ATL P3000 Series User’s Guide 67

Chapter 5 Multi-Unit Commands Calibrating the Libraries in a Multi-Unit Configuration

Figure 39 Configure Multi-Unit

Back Forward

About

Quantum|ATL

System Off-line

Standby

Load Port

Stop

Press the Select button to access the option to configure.

Using the arrow buttons, scroll through the available values for

Operator Service

Configure: Multi-Unit

Library Unit: Library Unit #: # of Libraries: LUN Config: SINGLE LUN

SINGLE

Home

Multi Unit

Select

Change

the selected option. When the desired value is displayed, press the Select button to

advance to the next option. When you have finished making changes to the multi-unit

configuration options, press the Change button to save the options and complete the configuration.

Calibrating the Libraries in a Multi-Unit Configuration

The Calibrate All PTMs command enables you to calibrate all pass through mechanisms in all of the libraries in the multi-unit configuration. Calibrate the libraries during the initial installation and after any maintenance procedure.

To calibrate all library elements:

From the Master library in the multi-unit configuration, press

the Multi-Unit tab.

68 Quantum|ATL P3000 Series User’s Guide

Chapter 5 Multi-Unit Commands

Calibrating the Libraries in a Multi-Unit Configuration

The GUI displays the Multi-Unit screen (see figure 40). Press the Calibrate All PTMs button.

The GUI displays a Command In Progress dialog box while the calibration process is in progress.

Figure 40 Multi-Unit Screen

Note:

About

Quantum|ATL

System Off-line

Standby

Load Port

Stop

Multi-Unit calibration MUST be executed from the master library designated during multi-unit configuration.

Back Forward

Operator Service

Multi-Unit

Configure Multi-Unit

Calibrate All PTMs

Home

Multi Unit

Quantum|ATL P3000 Series User’s Guide 69

Chapter 5 Multi-Unit Commands Calibrating the Libraries in a Multi-Unit Configuration

70 Quantum|ATL P3000 Series User’s Guide

Chapter 6

Troubleshooting

This chapter describes problems you may encounter during the setup and operation of the P3000. Corrective information is provided to help you resolve the problems.

Several of these problems produce error messages on the graphical user interface (GUI) called sense data values. Sense data value messages consist of a number and a description of the error.

Common Problems and Solutions

The troubleshooting information in this section covers the following topics:

• Start-up problems

•GUI problems

• Robotics problems

• Operating problems

• Tape drive problems

Quantum|ATL P3000 Series User’s Guide 71

Chapter 6 Troubleshooting Common Problems and Solutions

Start-up Problems

Table 7

describes corrective actions for problems which occur

during start-up.

Table 7 Start-up Problems

Problem Corrective Action

The library does not power on.

The library or tape drives do not respond on the SCSI bus.

During initialization, the library reports “Not Ready.”

One or more tape drives fail to spin up during start-up.

The library starts up in standby mode.

Make sure the power cord is connected to a dedicated, grounded electrical outlet and the power switch behind the slide panel just below the GUI is on.

Make sure each SCSI device on the same SCSI bus has a unique address and the last device is properly terminated.

Determine the failure type by checking any previous error codes returned to the host computer. Correct the cause of the error.

Check all SCSI cabling and termination behind the center back access door. If necessary, contact your field service engineer about replacing the drives.

Press the Standby button to verify that the library switches to on-line mode. You can use the GUI to select either on-line or standby mode at power up.

72 Quantum|ATL P3000 Series User’s Guide

Chapter 6 Troubleshooting

Common Problems and Solutions

GUI Problems

Table 8 GUI Problems

Table 8

describes corrective actions for GUI problems.

Problem Corrective Action

GUI is blank. Confirm that power is on, then contact an authorized field

service engineer.

The GUI does not respond to

Contact an authorized field service engineer.

touch.

An error message is displayed.

Write down the details of the error message, including the SK, ASC, and ASCQ numeric values.

Press Okay to clear the message.

Robotics Problems

Table 9 Robotics Problems

Table 9

describes corrective actions for robotics problems.

Problem Corrective Action

The robot does not move at power up.

Make sure that all internal packing materials and brackets have been removed.

Check the Stop and Standby buttons; make sure the library is online and the Stop button is disabled.

The gripper partially grips a tape cartridge.

The barcode reader on the gripper fails.

Issue a Move Cartridge command to move the cartridge from the gripper to an empty storage bin.

Verify that nothing obstructs the reader. Then, restart the library. If the problem continues, contact a field

service engineer.

Quantum|ATL P3000 Series User’s Guide 73

Chapter 6 Troubleshooting Common Problems and Solutions

Problem Corrective Action

The robot times out or fails during an operation.

Check that the tape cartridge involved in the operation is properly positioned in the bin or drive and ready to be picked.

Check that the robot is not obstructed in any way. Retry the operation. If it still fails, contact a field service engineer.

Misplaced cartridge. Open the doors.

Inspect the suspect tape cartridge for damage. Gently shake the cartridge. If there are any sounds of loose pieces, do not put the cartridge back in the library.

Retrieve the cartridge, orient it properly, and place the cartridge in an empty storage bin. (Do not try to place the cartridge in the gripper.)

Perform an inventory (see Performing an Inventory If the operator manually places a cartridge in an empty bin, he

must then run an inventory so the library records the position of the manually placed cartridge.

A cartridge is in the gripper at start-up, when a move command is requested, or after a place command is executed.

Open the front doors. Manually remove the cartridge from the gripper and place it in

an empty bin. Perform an inventory (see Performing an Inventory

on page 49).

If the operator manually places a cartridge in an empty bin, he must then run an inventory so the library records the position of the manually placed cartridge.

The gripper does not have a cartridge after completing a pick command.

74 Quantum|ATL P3000 Series User’s Guide

Make sure a cartridge can be found in the source location. Retry the command. If the pick operation fails again, contact a

field service engineer.

Chapter 6 Troubleshooting

Common Problems and Solutions

Operating Problems

Table 10 Problems During Library Operation

Table 10

during library operation.

describes the corrective action for problems which occur

Problem Corrective Action

The host computer cannot communicate with the library.

This may be a SCSI bus time-out or a premature disconnect problem. Check cable connections, cable length, SCSI addresses, and termination. Restart the host and the library. If the host and library still are not communicating, contact a field

service engineer.

A cable or terminator is disconnected from

Reconnect the cable or terminator according to the guidelines found in the cabling section in Connecting Host Workstations guide.

the SCSI bulkhead.

A tape cartridge (tape medium) is reported not present.

This indicates that the gripper could not sense a tape cartridge in a particular storage bin even though the inventory reports that it is present.

on page 21 of this

A move command failed.

A flash memory error is reported.

Check to see if the designated cartridge is present. If it is, make sure it is properly seated. (For a tape drive, make sure the cartridge is completely unloaded.) Then retry the command.

If the error persists, contact a field service engineer.

Check the source and destination bins. The source bin should hold the cartridge to be moved; the destination bin should be empty.

Make sure the gripper is empty and all actuators are free of obstruction. Also, make sure the library is on-line and the Stop button is released. Retry the command.

Contact a field service engineer.

Quantum|ATL P3000 Series User’s Guide 75

Chapter 6 Troubleshooting Common Problems and Solutions

Problem Corrective Action

A maximum temperature exceeded warning is displayed.

Tape Drive Problems

Table 11 Tape Drive Problems

Problem Corrective Action

The library is unable to communicate with a drive.

The tape drive does not eject a cartridge.

Turn off the library and allow it to cool down. Lower the room temperature, if possible, and increase ventilation around the library.

(If the operating temperature is too high, the library will automatically shut down until the temperature drops.)

Table 11

drives.

This is indicated by a Drive Communication Time-out error. Contact a field service engineer.

Reset the library and retry the unload command. If the tape still does not unload, stop the library, open the front door, and

manually unload and eject the cartridge (see Manually Ejecting a Tape

Cartridge on page 40).

describes the corrective action for problems with the tape

A drive handle error occurs.

Tape Drive LED Conditions

Contact an ATL field service engineer.

These actions are to be performed based on the LED displays on

the backs of the drive canisters in mixed media P3000 tape libraries. Table 12

and figure 41 show the diagnostic table of tape drive conditions as indicated by the two LEDs at the back of the tape drive canister.

76 Quantum|ATL P3000 Series User’s Guide

Chapter 6 Troubleshooting

Common Problems and Solutions

Table 12 Tape Drive LED Conditions (SDLT and LTO drives)

Green

Red LED

LED Condition Action

ON ON Reserved Contact an ATL Field Service

Engineer

ON Flashing Reserved Contact an ATL Field Service

Engineer

ON OFF Drive power fail (detected by

firmware

Toggle the drive canister screw cover switch to clear the drive power fail condition. If the LED reappears, contact an ATL Field Service Engineer

OFF ON Good No action

OFF Flashing SCSI bus incompatible

(detected by firmware)

Indicates LVD/HVD incompatibility. Ensure that the SCSI cable and host bus adapter are correct and replace if necessary.

OFF OFF No power to tape drive

interface board

Ensure that:

• Be sure that the library power is

ON.

• Drive canister screw cover switch

is in the position so that it covers the screw.

• Check library configuration on

the GUI to see if the library is configured with the correct number of drives.

• If the condition persists, call an

ATL Field Service Engineer.

Quantum|ATL P3000 Series User’s Guide 77

Chapter 6 Troubleshooting Common Problems and Solutions

Green

Red LED

LED Condition Action

Flashing ON Drive unhealthy (detected by

firmware). Detects hardware errors in DLT and SDLT drives. It also detects the absence of a tape cartridge; and in DLT and SDLT drives, the drive is not ready to accept a new cartridge. In LTO drives, this condition is a warning of a snapped tape.

Flashing Flashing Drive inserted (under hardware

control, upon the first firmware command, the LEDs will turn off and obey the firmware command.

Flashing OFF Microbridge incompatibility

(under hardware control).

Figure 41 Tape Drive LEDs

Contact an ATL Field Service Engineer

This condition should terminate shortly after the library is turned ON. If the condition persists, call an ATL Field Service Engineer.

Contact an ATL Field Service Engineer

Red LED

Drive canister screw cover switch

78 Quantum|ATL P3000 Series User’s Guide

Green LED

Drive canister screw

Appendix A

Library Specifications

This appendix lists characteristics and specifications of the P3000. These characteristics and specifications are categorized as follows:

• Physical characteristics

• Performance characteristics

• Environmental specifications

Note:

For tape drive specifications see the appropriate tape drive product manual.

Physical Characteristics

Table 13 provides dimensions and other physical characteristics of

the library unit.

Quantum|ATL P3000 Series User’s Guide 79

Appendix A Library Specifications Physical Characteristics

Table 13 Physical Characteristics

Table 14 Interfaces

Unit Dimensions and Weight

Width 57 in. (144 cm)

Depth 29 in. (74 cm)

Footprint 11.50 sq. feet (1.07 sq. meters)

Height 75 in. (191 cm)

Weight Library: 1300 lbs (591 Kg)

DLT Drives: 13.5 lbs. (6.12 kg) each DLT Cartridges: 7.7 oz. (218 kg) each

Tape Drives and Cartridges

Tape Drives, Max. No. Up to 16 tape drives

Cartridges, Max. No. 0-326 tapes

Host to Library Interfaces

Software SCSI-2 medium changer command set

Power Input

Power cord 1 or 2 standard US, IEC 320 C19 male

connector rated at 125VAC (NEMA 5-20 P connector included)

Host to Tape Drive Interface

Software SCSI-2

Library Diagnostics

Diagnostics RS-232C service port for connection to a field

service PC or Solaris Workstation running diagnostic software.

80 Quantum|ATL P3000 Series User’s Guide

Quantum ATL P3000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Preface

Library Description

Overview

Library Models

Shelf Bin Numbering Conventions

Features and Benefits

Library Components

Cabinet

IntelliGripTM Mixed Media CHM

Tape Drives

Load Port and Magazines

Basic Library Operations

Installing Tape Cartridges

Taking ESD Precautions

DLT/SDLT Cartridges

LTO Cartridges

Placing Tape Cartridges in the Library

Preparing the Library for Operation

Closing the Library Doors and Access Panels

Connecting Host Workstations

Turning the Library On and Off

Turning On the Library

Placing the Library On-line or Off-line

Turning Off the Library

Using the GUI

Opening a Screen

Library Status Information

Exiting a Screen

Library Controls

Obtaining Library Status

Overview Screen

Tapes Screen

Changing the GUI Security Levels

Securing the GUI

Operating the Load Port

Removing/ Installing a Tape Cartridge Magazine

Inserting Tape Cartridges into the Load Port

Loading a Tape Cartridge Magazine

Inserting DLT and SDLT Tape Cartridges

Ins erting LTO Tape Cartridges

Manually Ejecting a Tape Cartridge

DLT Tape Drives

Quantum SDLT and IBM Ultrium LTO Tape Drives

Operator Commands

Opening the Operator Screen

Configuring the Library

Configuring Library Options

SCSI ID Assignment Guidelines

Configuring a Library Option

Performing an Inventory

Moving Cartridges

Unloading a Drive

Unloading the Load Port

Service Commands

Opening the Service Screen

Changing Passwords

If You Lose a Password

Generating Reports

Generating Any Service Report

Testing the Library

Performing a System Test

Initializing Non-Volatile Information

Executing Either Command

Multi-Unit Commands

Opening the Multi-Unit Screen

Configure Multi-Units (P2000/P3000)

Calibrating the Libraries in a Multi-Unit Configuration

Troubleshooting

Common Problems and Solutions

Start-up Problems

GUI Problems

Robotics Problems

Operating Problems

Tape Drive Problems

Tape Drive LED Conditions