Quantum A-SERIES User Manual
81-81800-03 A01
A-Series FTP File Server
A-Series FTP File Server
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Quantum A-Series FTP File Server User’s Guide, 81-81800-03 A01, July 2008.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or
implied, including but not limited to the implied warranties of merchantability or fitness for a particular
purpose. Quantum Corporation may revise this publication from time to time without notice.
COPYRIGHT STATEMENT
Copyright 2008 by Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior
written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of
the law.
TRADEMARK STATEMENT
Quantum, DLT, DLTtape, The Quantum Logo, and The DLTtape Logo are all registered trademarks of
Quantum Corporation. SuperLoader, SDLT, and Super DLTtape are trademarks of Quantum Corporation.
Mac and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries.
Other trademarks may be mentioned herein which belong to other companies.
Contents
Preface ix
Chapter 1 Introduction 1
Overview............................................................................................................. 1
A-Series Tape Drives.................................................................................. 1
Chapter 2 Using the FTP File Server 3
Getting Started: Setting Up the Network ....................................................... 4
Configuring the Tape Drive...................................................................... 4
Managing the Tape Drive Using a Web Browser ....................................... 13
The Java Plug-in........................................................................................ 13
Connecting to the Drive........................................................................... 14
Admin Menu Login.................................................................................. 17
Using the Admin Menu Setup Page ..................................................... 19
Using the FTP Client Configuration Tab Settings .............................. 24
List of Servers Management.................................................................... 25
Setting Client Login Information ........................................................... 26
Multiuser Connection .............................................................................. 28
FTP File Transfers ............................................................................................ 31
A-Series FTP Client ................................................................................. 31
Quantum A-Series FTP File Server User’s Guide iii
FTP Client Tab........................................................................................... 33
File Panes ................................................................................................... 34
File Transfers .............................................................................................35
Transfer Queue Tab.................................................................................. 36
Transfer Summary Tab ............................................................................ 39
Duplicate File Name................................................................................. 40
Information Within the Panes................................................................. 41
Contextual Menu ...................................................................................... 42
Partial Restore ........................................................................................... 46
Creating MXF Header Files..................................................................... 51
File System Limitations............................................................................ 56
A-Series Best Practices..................................................................................... 57
Networking Considerations.................................................................... 57
When Directory Updates Occur ............................................................. 57
File Naming Considerations ................................................................... 58
Third-Party FTP Clients........................................................................... 59
Apple Resource Forks and the A-Series................................................ 59
FTP Session Timeouts .............................................................................. 60
Lossless Data Compression..................................................................... 61
Taking the A-Series on the Road ............................................................61
When All Else Fails................................................................................... 62
Additional Admin Menu Pages..................................................................... 64
Date & Time............................................................................................... 64
Change Admin Password....................................................................... 66
Versions...................................................................................................... 67
Update Server Firmware .........................................................................68
Update Drive Firmware........................................................................... 69
Diagnostic Log .......................................................................................... 70
Reboot......................................................................................................... 72
Appendix A Troubleshooting 73
Resetting System Defaults .............................................................................. 74
SDLT 600A Drive Reset............................................................................ 74
LTO-3A Drive Reset ................................................................................. 75
FTP File Transfer Troubleshooting................................................................ 76
Root User.................................................................................................... 76
In Case of a Power Failure....................................................................... 76
In Case of a Write Error ........................................................................... 77
Write Protect Cartridge........................................................................... 77
MXF Troubleshooting .............................................................................. 77
Network Drive Limitation....................................................................... 78
Quantum A-Series FTP File Server User’s Guide iv
Summary Tab ............................................................................................78
Built-in FTP Client Troubleshooting...................................................... 78
FTP Server Troubleshooting ................................................................... 80
Multiple Drive Environments................................................................. 81
Appendix B FTP Commands 82
Supported FTP Commands ............................................................................82
Standard Commands (RFC959) .............................................................. 83
RFC775 Commands.................................................................................. 89
SITE Commands ....................................................................................... 90
Commands Not Normalized (Internet Draft)....................................... 97
Glossary 98
Quantum A-Series FTP File Server User’s Guide v
Figures
Figure 1 IP Configuration Procedure........................................................ 5
Figure 2 Mac OS X System Network......................................................... 6
Figure 3 Mac OS X System Ethernet Network ........................................ 7
Figure 4 Mac OS X 10.4 IP Address Settings ........................................... 8
Figure 5 Mac OS X 10.5 IP Address Settings ........................................... 8
Figure 6 Local Area Connection Properties ............................................. 9
Figure 7 Internet Protocol (TCP/IP) Properties .................................... 10
Figure 8 Certificate of Security ................................................................ 13
Figure 9 Java Virtual Machine Plug-in ................................................... 14
Figure 10 FTP Client Login Dialog............................................................ 15
Figure 11 A-Series Home Page .................................................................. 16
Figure 12 Status Page .................................................................................. 17
Figure 13 Admin Menu Login Page.......................................................... 18
Figure 14 Management Menu After Login .............................................. 18
Figure 15 System Defaults.......................................................................... 19
Figure 16 Setup Window ............................................................................ 19
Figure 17 Configuration Tab Display ....................................................... 24
Quantum A-Series FTP File Server User’s Guide vi
Figure 18 FTP Server Connect Error Window.........................................26
Figure 19 FTP Connection Settings ........................................................... 27
Figure 20 Encoding Schemes...................................................................... 28
Figure 21 FTP Server Root User Error Window...................................... 29
Figure 22 Bonjour Bookmarks.................................................................... 32
Figure 23 A-Series FTP Client .................................................................... 33
Figure 24 FTP Client Tab Display.............................................................. 34
Figure 25 Transfer Progress........................................................................ 37
Figure 26 Stop Transfer Selection .............................................................. 38
Figure 27 Transfer Summary...................................................................... 39
Figure 28 File Exists Window..................................................................... 40
Figure 29 Additional Metadata Columns................................................. 41
Figure 30 Audio Essence Metadata........................................................... 41
Figure 31 Contextual Menu........................................................................ 42
Figure 32 Renaming Files or Folders......................................................... 42
Figure 33 Delete Window ...........................................................................43
Figure 34 Retrieving Files From the Trash Folder................................... 44
Figure 35 Move File Window..................................................................... 44
Figure 36 Create Folder Window .............................................................. 45
Figure 37 MXF Information of D10 PAL Essence.................................... 46
Figure 38 MXF Information of DV NTSC Essence.................................. 46
Figure 39 Partial Restore OP1A Window.................................................47
Figure 40 Partial Restore OPATOM Window ......................................... 48
Figure 41 OPATOM Partial ........................................................................ 49
Figure 42 Partial Restore Successful Window ......................................... 49
Figure 43 Partial File List ............................................................................ 50
Figure 44 Partial File List in OPATOM..................................................... 51
Figure 45 Create Header Window............................................................. 52
Figure 46 Eject Tape Window .................................................................... 52
Quantum A-Series FTP File Server User’s Guide vii
Figure 47 Eject Tape Error Window.......................................................... 53
Figure 48 Tape Information........................................................................ 54
Figure 49 Erase Tape Window................................................................... 54
Figure 50 Information on Software Licenses Window........................... 55
Figure 51 Date & Time ................................................................................ 64
Figure 52 Change Admin Password ......................................................... 66
Figure 53 Versions Page.............................................................................. 67
Figure 54 Update Server Firmware........................................................... 68
Figure 55 Update Drive Firmware ............................................................ 69
Figure 56 Diagnostic Log ............................................................................ 70
Figure 57 Diagnostic Log Generating .......................................................71
Figure 58 Diagnostic Log Complete.......................................................... 71
Figure 59 Reboot Confirmation Window ................................................. 72
Figure 60 Reboot in Progress...................................................................... 72
Figure 61 Power Failure Error Message ................................................... 76
Figure 62 Write Error Window .................................................................. 77
Quantum A-Series FTP File Server User’s Guide viii
Preface
This document serves as an easy-to-use information source to familiarize
Quantum customers and systems professionals with the A-Series FTP file
server.
Audience
Purpose
Quantum A-Series FTP File Server User’s Guide ix
The primary audience for this document consists of end users installing
and using the A-Series standalone tape drives (tabletop or rackmount) or
configured as part of the SuperLoader 3A Series autoloader.
This document provides information about using the A-Series FTP file
server including:
• Accessing the FTP file server
• Managing the A-Series tape drive
•FTP file transfers
• FTP client commands
Document Organization
This document is organized as follows:
Notational Conventions
Related Documents
• Chapter 1,
• Chapter 2,
Introduction, provides a brief product overview.
Using the FTP File Server, provides information about
remote access, FTP file transfer procedures, updating the server and
tape drive firmware, and FTP client commands.
• Appendix A,
Troubleshooting, provides FTP troubleshooting
information.
• Appendix B,
FTP Commands, lists the available FTP client
commands.
This document concludes with a glossary.
This document uses the following conventions:
Note: Notes emphasize important information related to the main
topic.
Caution: Cautions indicate potential hazards to equipment and are
included to prevent damage to equipment.
Documents related to the Quantum A-Series FTP File Server User’s
Guide are shown below:
Document No. Document Title Document Description
81-81488 Quantum A-Series
Tape Drives Quick
Start Guide
This guide provides
instructions on how to install
and setup your A-Series tape
drive.
81-81487 Quantum A-Series
Tape Drives User’s
Guide
Quantum A-Series FTP File Server User’s Guide x
This guide provides
information on using
A-Series tape drives.
Document No. Document Title Document Description
Contacts
81-81643 Quantum
SuperLoader 3A
Series User’s
Guide
81-81237 How to Ship the
Quantum
SuperLoader
This guide contains
information about setting up
and using your A-Series
autoloader.
This guide provides
information on proper
packing for returning the
autoloader for repair.
Quantum company contacts are listed below.
Quantum Corporate Headquarters 0
To order documentation on this or other Quantum products, contact:
Quantum Corporation (Corporate Headquarters)
1650 Technology Drive, Suite 700
San Jose, CA 95110-1382
Technical Publications 0
To comment on existing documentation send e-mail to:
doc-comments@quantum.com
Quantum Home Page 0
Visit the Quantum home page at:
www.quantum.com
Quantum A-Series FTP File Server User’s Guide xi
Getting More Information or
Help
StorageCare™, Quantum’s comprehensive service approach, leverages
advanced data access and diagnostics technologies with crossenvironment, multi-vendor expertise to resolve backup issues faster and
at lower cost.
Accelerate service issue resolution with these exclusive Quantum
StorageCare services:
•
Service and Support Website - Register products, license software,
browse Quantum Learning courses, check backup software and
operating system support, and locate manuals, FAQs, firmware
downloads, product updates and more in one convenient location.
Benefit today at: www.quantum.com/support
•
eSupport - Submit online service requests, update contact
.
information, add attachments, and receive status updates via email.
Online Service accounts are free from Quantum. That account can
also be used to access Quantum’s Knowledge Base, a comprehensive
repository of product support information. Sign up today at:
www.quantum.com/support
.
For further assistance, or if training is desired, contact Quantum
Technical Assistance Center:
North America: +1-800-284-5101
UK, France and Germany 00800 4 QUANTUM
EMEA +44 1256 848 766
For worldwide support: www.quantum.com/contactsupport
For the most up to date information on Quantum Global Services, please
visit www.quantum.com/support
Quantum A-Series FTP File Server User’s Guide xii
.
Overview
Chapter 1
1Introduction
Data backup is essential to protect irreplaceable information. Backing up
data to magnetic tape is an easy, cost-efficient method used by many
small and medium businesses.
A-Series Tape Drives 1
Quantum A-Series FTP File Server User’s Guide 1
The A-Series drives are designed to assist video professionals meet their
needs in storing and archiving large video files. The drives store and
share all forms of computer data including high definition and standard
definition video files for video production and archiving.
Network attachment is supported by a Gigabit Ethernet interface and a
built-in FTP client application providing easy file-based operations, such
as transferring multiple video files between a drive and any networked
server.
The A-Series drives support Material eXchange Format (MXF) files for
storage, retrieval, and partial restore of video files, providing the benefits
of file-based data tape storage and the accessibility of video tape.
Chapter 1 Introduction
Overview
Each media cartridge contains a table of contents providing a hard disk
drive-like directory to the tape’s file system, allowing complete access to
different parts of the tape containing data blocks that make up the files.
The table of contents (TOC) is written to the drive by the built-in server
whenever it changes and is stored in a reserved area of the tape upon
disconnect of each FTP session.
Quantum A-Series FTP File Server User’s Guide 2
Chapter 2
2Using the FTP File Server
This chapter describes how to access and use the Quantum A-Series FTP
File Server for FTP file transfers.
• Getting Started: Setting Up the Network
remote access of the A-Series FTP file server.
• M
anaging the Tape Drive Using a Web Browser provides
information about connecting to the drive, the FTP Server Setup
window, the FTP Client Configuration tab, FTP File Transfers, and
A-Series Best Practices.
• Using the Admin Menu Setup Page
• Using the FTP Client Configuration Tab Settings
• FTP File Transfers
• A-Series Best Practices
• Additional Admin Menu Pages provides information about setting
the date and time, product versions used in the A-Series FTP server,
instructions on how to update the server and tape drive firmware,
using the diagnostic log, and how to reboot the tape drive for a
system restart.
Refer to Appendix A
Appendix B
for information about the FTP client commands.
for FTP troubleshooting information and
provides information on
Quantum A-Series FTP File Server User’s Guide 3
Getting Started: Setting Up the Network
The A-Series tape drive is configured and managed through Web pages
accessible by Internet browser software (Internet Explorer®, Safari™,
Netscape, or Firefox) installed on the host computer.
Chapter 2 Using the FTP File Server
Getting Started: Setting Up the Network
Configuring the Tape Drive 2
There are several options available when configuring the A-Series tape
drive within your network. Follow the procedure outlined on the
diagram presented in figure 1
Additional information important for a complete setup procedure may be
found in Using the Admin Menu Setup Page
will achieve best performance if you can keep the A-Series drive on it’s
own network. For example, many modern computers have dual Ethernet
ports and one can be dedicated to the A-Series.
Note: As of Version 3.0, A-Series drives support Bonjour® (also
known as zeroconf) which automatically advertises the host
name of the drive on the network. This allows browsers to
automatically determine the drive’s IP address and greatly
simplify network setup.
Depending upon the network and IP configuration of the host computer,
it will be necessary to initially reconfigure the IP address and subnet
mask of the host computer in order to communicate and recognize the
A-Series tape drive on a network.
Please contact your network administrator if you need further assistance
in configuring the A-Series tape drive for use on an internal network.
.
on page 19. Note that you
Quantum A-Series FTP File Server User’s Guide 4
Figure 1 IP Configuration
Done
Configure
Computer to
10.10.10.9
Open Browser to
http://10.10.10.10
to Access A-Series
Select Admin
Menu > Login,
Password: admin
Select Admin Menu >
Setup and configure
IP address
Start
Is
A-Series on
it's own
network?
Leave A-Series on
10.10.10.10
yes
no
Is Network
configured
for DHCP?
yes
Configure A-Series
for DHCP
Obtain valid IP and
netmask for
A-Series
from network admin
Configure A-Series
as advised
no
Leave Computer at
10.10.10.9
Reconfigure
Computer to
previous settings
Procedure
Chapter 2 Using the FTP File Server
Getting Started: Setting Up the Network
Quantum A-Series FTP File Server User’s Guide 5
Chapter 2 Using the FTP File Server
Network
Getting Started: Setting Up the Network
Mac OS® X IP Settings Configuration 2
Set an IP address:
Figure 2 Mac OS X System
Network
1 From the blue Apple® menu, select
2 Select
Network.
System Preferences.
3 Highlight the Built-in Ethernet item and then select the Configure
button.
Quantum A-Series FTP File Server User’s Guide 6
Figure 3 Mac OS X System
Network
Ethernet Network
Chapter 2 Using the FTP File Server
Getting Started: Setting Up the Network
4 Select Manually in the Configuration IPv4 drop-down box and enter
the IP address in the
IP Address dialogue box.
Quantum A-Series FTP File Server User’s Guide 7
Figure 4 Mac OS X 10.4
IP address settings
IP Address Settings
Chapter 2 Using the FTP File Server
Getting Started: Setting Up the Network
Figure 5 Mac OS X 10.5
IP Address Settings
Quantum A-Series FTP File Server User’s Guide 8
Chapter 2 Using the FTP File Server
Select the TCP/IP
connection
Getting Started: Setting Up the Network
Windows® IP Settings Configuration 2
The following steps can be used to setup and communicate with the
A-Series tape drive:
1 The host IP configuration may have to be modified to communicate
with the drive.
Figure 6 Local Area
Connection Properties
The factory default IP address for the tape drive is set to
2 Go to
3 Go to
Network Connections and click the LAN icon.
Internet Protocol (TCP/IP) connection and click Properties (see
figure 6
).
10.10.10.10.
4 In the General dialogue box (see figure 7), select the radio button Use
the following IP address
•In the
IP address box, enter 10.10.10.1
.
•In the Subnet mask box, enter 255.255.255.0
5 Click OK.
Quantum A-Series FTP File Server User’s Guide 9
Figure 7 Internet Protocol
(TCP/IP) Properties
Chapter 2 Using the FTP File Server
Getting Started: Setting Up the Network
6 Launch a Web browser (Internet Explorer, Netscape, or Firefox).
Note: For Linux — Configure using the following:
ifconfig eth0:1 10.10.10.9
For Mac — Configure using System Preferences, Built-In
Ethernet,
and Manually 10.10.10.10.
Quantum A-Series FTP File Server User’s Guide 10
Chapter 2 Using the FTP File Server
Getting Started: Setting Up the Network
Linux IP Settings Configuration 2
To configure the IP address of the first Ethernet port on a Linux system
from a terminal window, type the following command:
ifconfig eth0:1 10.10.10.9 up
The following is a sample Linux terminal session showing local IP
settings, an FTP session, and a Telnet session with an A-Series drive.
[user@host ~]$ su -l
Password:
[root@host ~]# ftp 10.10.10.10
ftp: connect: Connection timed out
ftp> quit
[root@host ~]# ifconfig eth0:1 10.10.10.9 up
[root@host ~]# ftp 10.10.10.10
Connected to 10.10.10.10.
220---------- Welcome to SDLT 600A ---------220-You are user number 1 of 1 allowed.
220-Local time is now 00:52. Server port: 21.
220 You will be disconnected after 15 minutes of
inactivity.
500 This security scheme is not implemented
500 This security scheme is not implemented
KERBEROS_V4 rejected as an authentication type
Name (10.10.10.10:root):
331 User root OK. Password required
Password: *****
230-This server supports FXP transfers
230 OK. Current directory is /
Remote system type is UNIX.
Using binary mode to transfer files.
ftp> quit
[root@host ~]# telnet 10.10.10.10
Trying 10.10.10.10...
Connected to 10.10.10.10 (10.10.10.10).
Escape character is '^]'.
SDLT 600A Interface
Password: *****
0 SDLT 600A Management ->
Quantum A-Series FTP File Server User’s Guide 11
Chapter 2 Using the FTP File Server
Getting Started: Setting Up the Network
1 SDLT 600A Client ->
r Restore all previous values
s Save all changes
b Reboot
q Logoff
Enter option: q
Connection closed by foreign host.
[root@host ~]# ifconfig eth0:1 down
[root@host ~]#
Quantum A-Series FTP File Server User’s Guide 12
Chapter 2 Using the FTP File Server
Managing the Tape Drive Using a Web Browser
Managing the Tape Drive Using a Web Browser
The only software required on your system is any Internet browser and a
Java™ Plug-in. The
allows the execution of Java applets.
Java Plug-in is the virtual machine software that
The Java Plug-in 2
Figure 8 Certificate of Security
Each A-Series tape drive serves a Web page containing an embedded Java
FTP client. The Java FTP client needs the Java Virtual Machine to run.
This
Java Plug-in is provided by Sun Microsystems.
Upon user loading of the A-Series Web page, the Java FTP client will
install immediately. When you load the Java FTP client for the first time, a
display window may ask you to download and install the Java plug-in. If
you need that plug-in you can just follow the instructions on the screen or
go to www.java.com
If you have
Environment
Java Plug-in version 1.4.2_xx or later, or the Java Runtime
version 1.4.2_xx or later installed on your computer, you
to download it.
should not need to download new software. The plug-in should activate
on your Web browser automatically once installed.
Since the Java FTP client accesses the local directories of your computer, a
certificate of security is required. When the Java FTP client is loaded, the
Java Plug-in displays a window prompting you to accept our certificate of
security.
Quantum A-Series FTP File Server User’s Guide 13
Chapter 2 Using the FTP File Server
Managing the Tape Drive Using a Web Browser
Connecting to the Drive 2
Figure 9 Java Virtual Machine
Plug-in
The A-Series tape drive startup page is available by entering the drive’s
IP address (or local host name if using Bonjour) in the address bar of a
Web browser.
Upon successful connection to the A-Series server, the Web page will
load and the Java virtual machine running the FTP client will launch
displaying the following screen.
Note: You may see a red "x" instead of this screen - this indicates a
Java issue, but it may often be easily resolved by quitting and
restarting your browser.
The first time connecting to a drive, the user is presented with a login
dialog box (see figure 10
password.
Quantum A-Series FTP File Server User’s Guide 14
). Type the user name: root and the password:
Figure 10 FTP Client Login
Dialog
Chapter 2 Using the FTP File Server
Managing the Tape Drive Using a Web Browser
The Login and Password information is retained for each IP address on
the local computer.
Note: If you type incorrect login information you will not be able to
access the FTP client until it is corrected. Refer to F
TP
Connection Settings Configuration on page 27 for directions
on resetting client login information.
Quantum A-Series FTP File Server User’s Guide 15
Figure 11 A-Series Home Page
Chapter 2 Using the FTP File Server
Managing the Tape Drive Using a Web Browser
Type in the IP address of the drive (default http://10.10.10.10) in the
address line of the browser. The start window (
figure 11
).
FTP Client) displays (see
Quantum A-Series FTP File Server User’s Guide 16
Admin Menu Login 2
Figure 12 Status Page
Chapter 2 Using the FTP File Server
Managing the Tape Drive Using a Web Browser
1 From the Admin Menu, select Login (see figure 13).
Note: The three green status lights (
Drive, Media, and Server) at
the top of the display indicate an operational system with
no errors. Detailed status information is available on the
Status window (see figure 13).
2 In the Password box provided (see figure 13), enter admin.
Once the correct password is entered, the
fully populated as shown in figure 14
3 For network configuration settings, select
the
Admin Menu.
Quantum A-Series FTP File Server User’s Guide 17
Admin Menu options are
.
Setup (see figure 16) from
Figure 13 Admin Menu Login
Page
Figure 14 Management Menu
After Login
Chapter 2 Using the FTP File Server
Managing the Tape Drive Using a Web Browser
Quantum A-Series FTP File Server User’s Guide 18
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