Quantum 818119101INOP User Manual

Trademarks

Quantum, the Quantum logo, and the DLTtape logo are trademarks of Quantum Corporation, registered in the U.S.A. and other countries. DLTtape, DL TSage, Value DLTtape, and Super DLTtape are trademarks of Quantum Corporation.

Other company and product names used in this document are trademarks, registered trademarks, or service marks of their respective owners.

Legal Disclaimers

The information contained in this document is the exclusive property of Quantum Corporation. Quantum retains its copyright on the information contained herein in all cases and situations of usage, including derivative works. The possessor agrees to safeguard this information and to maintain it in confidence and not re-publish it in whole or in part without Quantum’s prior written consent.

Quantum reserves the right to make changes and improvements to its products, without incurring any obligation to incorporate such changes or improvements in units previously sold or shipped.

Contact Information

You can request Quantum publications from your Quantum Sales Representative or order them directly from Quantum.

Telephone numbers and street addresses change frequently; for the latest, up-to-date contact information, visit:

www.quantum.com

Te lephone numbers, street addresses, time zones, and other pertinent facts are listed in the Support section of the web site.

ii January 2004 81-81191-01 Rev A01

Revision History

The following table lists all revisions made to this document in chronological order.

Document Release Date Summary of Changes

81-81191-01 A01 Jan. 22, 2004 Initial Release per ECO C008880

81-81191-01 Rev A01 January 2004 iii

Notes

iv January 200 4 81-81191-01 Rev A01

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Purpose and Scope. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Structure of this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -1

Conventions Used in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Reader Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

DLT VS160 Tape Drive Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Features and Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 -1

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Firmware Upgrades and Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Installing Your Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Preparing to Install Your Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

SCSI Bus Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Physical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Installing Your Quantum DLT VS160 Tabletop Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -2

Identifying the Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -2

Unpacking Your Tabletop Tape Drive and Selecting a Location . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Unpacking Your Tabletop Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Selecting a Location for Your Tabletop Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -4

Setting the SCSI ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

81-81191-01 Rev A01 January 2004 v

Table of Contents

Installing your Quantum DLT VS160 Internal Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Installing the Device Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Connecting the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Terminating Your Tabletop Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Powering the Terminator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Completing the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Identifying the Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Unpacking Your Internal Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Configuring Your Internal Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Setting the SCSI ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Terminating Your Internal Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Installing Your Internal Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Completing the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

Microsoft Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Microsoft Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Using Your Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Front Panel Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Interpreting the Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Indicator Activity During Power-On Self-Test (POST). . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Indicator Activity During Normal Operation: Ready LED . . . . . . . . . . . . . . . . . . . . . . . . . 4 -2

Indicator Activity During Normal Operation: Fault/Clean/Media LEDs. . . . . . . . . . . . . . . 4-3

Unload/Eject Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Unload/Eject Button Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Unload/Eject Button Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Normal Unload/Eject. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Enter Code Update Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Write/Read Diagnostic Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Emergency Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Revert to Normal Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 -5

Data Cartridge Use and Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Loading a Data Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Unloading a Data Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Write-Protecting the Data Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Caring for Your Data Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Using the Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

vi January 2004 81-81191-01 Rev A01

DLT VS160 Tape Drive Installation and Operations Guide

Troubleshooting Your Tape Drive . . . . . . . . . . . . . . . . . . . . . . . 5-1

General Troubleshooting Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Obtaining Drivers and Firmware Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Troubleshooting the Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Power-On Self-Test (POST) and Tape Drive Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Unresponsive Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Tape Drive Noises During System Startup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Tape Drive Failures During Backup or Restore Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Media Backup Software Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

81-81191-01 Rev A01 January 2004 vii

Table of Contents

Notes

viii January 2004 81-81191-01 Rev A01

List of Figures

Installing Your Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Figure 3-1. DLT VS160 Tape Drive Rear Panel (tabletop model) . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Figure 3-2. SCSI ID Selector Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Figure 3-3. Tape Drive SCSI and Power Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Figure 3-4. Server SCSI Cable Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Figure 3-5. Back Panel Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Figure 3-6. Back Panel Connections, Internal Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Figure 3-7. Terminator Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Figure 3-8. SCSI Cable with Built-in Terminator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Figure 3-9. Removing the Workstation Cover (example) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Figure 3-10. Tape Drive Installation in an Open Drive Bay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Figure 3-11. SCSI and Power Cable Location (Internal Tape Drive) . . . . . . . . . . . . . . . . . . . . . . . 3-16

Figure 3-12. Securing the Internal Tape Drive in the Installation Bay . . . . . . . . . . . . . . . . . . . . . . 3-17

Using Your Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Figure 4-1. DLT VS160 Tape Drive Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Figure 4-2. Loading a DLTtape VS1 Data Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Figure 4-3. Unloading a DLTtape VS1 Data Cartridge from the Tape Drive . . . . . . . . . . . . . . . . . . 4-7

Figure 4-4. DLTtape VS1 Data Cartridge Write-Protect Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Figure 4-5. DLT VS1 Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

81-81191-01 Rev A01 January 2004 ix

List of Figures

Notes

x January 2004 81-81191-0 1 Rev A01

List of Tables

Installing Your Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Table 3-1. Installing the DLT VS160 Tabletop Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Table 3-2. Installing the DLT VS160 Internal Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -9

Table 3-3. Selecting the SCSI ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Using Your Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Table 4-1. Interpreting Ready LED Activity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Table 4-2. Fault / Clean / Media LED Activity and Tape Drive Status . . . . . . . . . . . . . . . . . . . . . . . 4-3

Table 4-3. Unload / Eject Button Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Troubleshooting Your Tape Drive . . . . . . . . . . . . . . . . . . . . . . . 5-1

Table 5-1. Errors Indicated by Front Panel LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Table 5-2. Tape Drive and Connectivity Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

81-81191-01 Rev A01 January 2004 xi

List of Tables

Notes

xii January 2004 81-81191-01 Rev A01

CHA PTER 1

1.1 Purpose and Scope

This Install at ion a nd O per at io n gu id e is a comprehensive source of information about the DLT VS160 internal tape drive and the DLT VS160 tabletop tape drive, and is intended to provide all the informatio n you need to install and use your tape dr i ve.

1.2 Related Documents

Chapter 1

Introduction

DLT VS160 Tape Drive Product Specification (002287-01)

DLT VS160 SCSI Interface Guide (002202-01)

1.3 Structure of this Manual

• Chapter 1, “Introduction,” is the chapter you are curr ently reading .

• Chapter 2, “Product In formation,” pr ovides a general ove rview of the product .

• Chapter 3, “Installing Your Tape Drive,” explains how t o configure and inst al l th e tabletop or

intern a l tape dri ve.

• Chapter 4, “Using Your Tape Drive,” explains how to use your DLT VS160 tape drive.

• Chapter 5, “Troubleshooting Your Tape Drive,” provides troubleshooting information for your

DLT VS160 tape drive.

81-81191-01 Rev A01 January 2004 1-1

Chapter 1: Introduction

1.4 Conventions Used in this Manual

This manual uses the following conventions:

NOTE: Notes provide supp le m ental information.

AUTION Cautions provide information yo u must know to avoid

damaging the tape drive or losing data.

1.5 For More Information

The web site www.quantum.com includes valuable information about all Quantum products.

For personal ized informati on about Quantu m ’s reliable data protection products, call 1- 800-624-5545 in the U.S.A. and Cana da.

1.6 Reader Comments

Quantum is committed to providing the best products and service. We encourage your comments, suggestions, and corrections for this manual. Please send all comments to this address:

Quantum Technical Publications 4001 Discovery Dr. Suite 1100 Boulder, Colorado USA 80303

1-2 January 2004 81-81191-01 Rev A01

CHA PTER 2

Chapter 2

This chapter introduces your DLT VS160 internal tape drive or DLT VS160 tabletop tape dri ve, and provides a general overview of the product.

Product Information

2.1 DLT VS160 Tape Drive Overview

Your Quantum DL T VS160 tap e drive is a value-priced , high-relia bility, high-capacity linear strea ming data cartridg e ta pe drive design ed f or use on entry- to m id -r ange computin g pl at forms. With a combination of data c ompression and compaction, yo ur DLT VS160 tape drive offers a formatted data cartridge capacity of 160 gigabytes (GB) (assuming a 2:1 compression ratio), and a sustained user data transfer rate of 16 megabytes (MB)/ se c (a ssuming a 2:1 compression ratio).

The DLT VS160 tape drive is a 5¼-inch, half-height form-factor device that uses ½-inch tape. Its design includes a four-channel read/write head , Le m p el-Ziv (DLZ) high- effi ciency data com pr ession, and a tape-ma rk directory to achi eve fast data throughput and data access times.

2.2 Features and Upgrades

This section covers the VS160 tape drive features, and information about obtaining drivers and firmware up grades.

81-81191-01 Rev A01 January 2004 2-1

Chapter 2: Product Informati on

2.2.1 Features

Your DLT VS160 tape dr iv e offers the following features:

• Supported formats: DLT VS160 (read/write using D LTtape VS1 Media data cartridges), DLT1/VS80 (read onl y us in g D LTtape™ IV data cartridges)

• Uses DLTtape VS1 data cartridge

• 5¼-inch half-height form-factor

• Formatted dat a cartridge capac ity of 80 GB native, 160 GB compresse d

• Sustained user dat a t ransfer rate of 8 MB / s na ti ve , u p to 16 M B / s w i t h compression*

• Requires an Ul tra2, Ultra160, or Ul tr a3, Low-Volta ge Differential (LVD) or Single-Ended (SE)

Wide SCSI bus.

*Assumes 2:1 compression ratio. The capacity and data transfer rates realized in practice depend on the data set, which determines the actual compression ratio.

2.2.2 Firmware Upgrades and Drivers

Quantum frequently provides new and updated tools t o use with its tape dri ves . T hese tools include such items as upgrades for product software and firmware, and diagnostic software that may be newly developed. All these tools are available on Quantum’s web site.

NOTE: These tools are only available t o registered Qua n t um customers.

Refer to the foll o wing pro cedure to acces s these tools.

1. Go to the Quantum web site: www.quantum.com.

2. Click SERVICE AND SUPPORT in the upper menu b ar. This opens the Service and Support window .

3. Explore the vari ous pages that co m prise Service and Support until you find what you need.

New tools and ut il i ties get added freq uently, so check back often.

2-2 January 2004 81-81191-01 Rev A01

CHA PTER 3

Chapter 3

This chapt er explains how t o configure an d install your tape drive. Configuration and installation are not difficult and require only that you follow the instructions presented in this chapter.

Installing Your Tape Drive

3.1 Preparing to Install Your Tape Drive

This section helps you prepare to install your DLT VS160 tape drive (tabletop or internal).

3.1.1 SCSI Bus Requirements

Your DLT VS160 tape drive (tabletop and internal) incorporates a wide Ultra 160 low-voltage differential (LVD) small compute r system interface (SCSI) bus, but you can also atta ch it to a singleended (SE) SCSI bus.

Make sure your SCSI host adapter or controller supports these configurations. If you connect the tape drive to an SE bus, or if there are SE devices attached to the same SCSI bus, the tape drive’s performance is limited to the maximum data transfer speed and maximum cable leng ths of the SE bus (usually 40 MB/s). The DLT VS 160 is not compatible with a standard differential or high-voltage differential (HVD) SCSI bus.

81-81191-01 Rev A01 January 2004 3-1

Chapter 3: Installing Your Tape Drive

3.1.2 Physical Considerations

If you atta ch the ta pe dr ive to a n ar ro w (50 -p in) SCS I bus, yo u mus t us e a c us tome r -s up pl ie d 68- pin to 50-pin adapter that terminates the unused 18 pins. These adapters are sometimes labeled “high-byte termination.”

Make sure the to tal length of the SCS I bu s does not exceed t he ANSI SCSI stand ard of 19 feet (6 meters) for an SE SCSI bus, 40 feet (12 meters) for an LVD SCSI bus with multiple devices, or 82 feet (25 meters) for an LVD SCSI bus with a single device.

3.1.3 Before You Start

Installing your DLT VS160 tabletop tape drive requires no special tools. You will need a ballpoint pen to change the SC SI ID switch on the rear panel of the tape drive.

If you are installing a DLT VS160 internal tape drive, refer to “Installing your Quantu m DLT VS160

Internal Tape Drive” on page 3-9 for instructions. Instal ling your DLT VS160 internal tape drive

requires only th e usu al tool s ne eded t o insta ll a n int ernal tape d rive in t he comput er you have c hosen to house the tape drive (for exampl e, a screwdriver and some ESD pro t ect i o n).

3.2 Installing Your Quantum DLT VS160 Tabletop Tape Dr iv e

This section cont ai ns step-by-step ins tructions for install ing your DLT VS160 tabl et op tape drive.

3.2.1 Identifying the Steps

Installing your DL T VS160 tabletop tape drive is fast and easy when you follow the instructions in this section in the order presented. Complete the following steps, covered in the next few sections:

Table 3-1. Inst alling the DLT VS160 Tabletop Tape Drive

Step Instruction Page

1 Unpack and check your tape drive for shipping damage. Page 3-3 2 Select a location near the server or workstation that is to host your tape drive. Page 3-4 3 Set the SCSI ID for your tape drive, if you do not want to use the factory-set default. Page 3-4

3-2 January 2004 81-81191-01 Rev A01

+ 42 hidden pages