Copyright
Copyright © 2004 by Quantum Corporation. All rights reserved.
Document Origination: Boulder, Colorado, USA.
Trademarks
Quantum, the Quantum logo, and the DLTtape logo are trademarks of Quantum Corporation, registered in the
U.S.A. and other countries. DLTtape, DL TSage, Value DLTtape, and Super DLTtape are trademarks of Quantum
Corporation.
Other company and product names used in this document are trademarks, registered trademarks, or service
marks of their respective owners.
Legal Disclaimers
The information contained in this document is the exclusive property of Quantum Corporation. Quantum retains
its copyright on the information contained herein in all cases and situations of usage, including derivative works.
The possessor agrees to safeguard this information and to maintain it in confidence and not re-publish it in whole
or in part without Quantum’s prior written consent.
Quantum reserves the right to make changes and improvements to its products, without incurring any obligation
to incorporate such changes or improvements in units previously sold or shipped.
Contact Information
You can request Quantum publications from your Quantum Sales Representative or order them directly from
Quantum.
Telephone numbers and street addresses change frequently; for the latest, up-to-date contact information, visit:
www.quantum.com
Te lephone numbers, street addresses, time zones, and other pertinent facts are listed in the Support section of the
web site.
ii January 2004 81-81191-01 Rev A01
Revision History
The following table lists all revisions made to this document in chronological order.
Document Release Date Summary of Changes
81-81191-01 A01 Jan. 22, 2004 Initial Release per ECO C008880
81-81191-01 Rev A01 January 2004 iii
Notes
iv January 200 4 81-81191-01 Rev A01
Table of Contents
1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Purpose and Scope. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Structure of this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -1
Conventions Used in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Reader Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
2
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
DLT VS160 Tape Drive Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Features and Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 -1
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Firmware Upgrades and Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
3
Installing Your Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Preparing to Install Your Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
SCSI Bus Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Physical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Installing Your Quantum DLT VS160 Tabletop Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -2
Identifying the Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -2
Unpacking Your Tabletop Tape Drive and Selecting a Location . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Unpacking Your Tabletop Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Selecting a Location for Your Tabletop Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -4
Setting the SCSI ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
81-81191-01 Rev A01 January 2004 v
Table of Contents
Installing your Quantum DLT VS160 Internal Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Installing the Device Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Connecting the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Terminating Your Tabletop Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Powering the Terminator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Completing the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Identifying the Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Unpacking Your Internal Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Configuring Your Internal Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Setting the SCSI ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Terminating Your Internal Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Installing Your Internal Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Completing the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Microsoft Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Microsoft Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
4
Using Your Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Front Panel Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Interpreting the Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Indicator Activity During Power-On Self-Test (POST). . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Indicator Activity During Normal Operation: Ready LED . . . . . . . . . . . . . . . . . . . . . . . . . 4 -2
Indicator Activity During Normal Operation: Fault/Clean/Media LEDs. . . . . . . . . . . . . . . 4-3
Unload/Eject Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Unload/Eject Button Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Unload/Eject Button Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Normal Unload/Eject. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Enter Code Update Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Write/Read Diagnostic Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Emergency Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Revert to Normal Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 -5
Data Cartridge Use and Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Loading a Data Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Unloading a Data Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Write-Protecting the Data Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Caring for Your Data Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Using the Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
vi January 2004 81-81191-01 Rev A01
DLT VS160 Tape Drive Installation and Operations Guide
5
Troubleshooting Your Tape Drive . . . . . . . . . . . . . . . . . . . . . . . 5-1
General Troubleshooting Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Obtaining Drivers and Firmware Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Troubleshooting the Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Power-On Self-Test (POST) and Tape Drive Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Unresponsive Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Tape Drive Noises During System Startup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Tape Drive Failures During Backup or Restore Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Media Backup Software Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
81-81191-01 Rev A01 January 2004 vii
Table of Contents
Notes
viii January 2004 81-81191-01 Rev A01
List of Figures
3
Installing Your Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Figure 3-1. DLT VS160 Tape Drive Rear Panel (tabletop model) . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Figure 3-2. SCSI ID Selector Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Figure 3-3. Tape Drive SCSI and Power Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Figure 3-4. Server SCSI Cable Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Figure 3-5. Back Panel Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Figure 3-6. Back Panel Connections, Internal Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Figure 3-7. Terminator Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Figure 3-8. SCSI Cable with Built-in Terminator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Figure 3-9. Removing the Workstation Cover (example) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Figure 3-10. Tape Drive Installation in an Open Drive Bay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Figure 3-11. SCSI and Power Cable Location (Internal Tape Drive) . . . . . . . . . . . . . . . . . . . . . . . 3-16
Figure 3-12. Securing the Internal Tape Drive in the Installation Bay . . . . . . . . . . . . . . . . . . . . . . 3-17
4
Using Your Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Figure 4-1. DLT VS160 Tape Drive Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Figure 4-2. Loading a DLTtape VS1 Data Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Figure 4-3. Unloading a DLTtape VS1 Data Cartridge from the Tape Drive . . . . . . . . . . . . . . . . . . 4-7
Figure 4-4. DLTtape VS1 Data Cartridge Write-Protect Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Figure 4-5. DLT VS1 Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
81-81191-01 Rev A01 January 2004 ix
List of Figures
Notes
x January 2004 81-81191-0 1 Rev A01
List of Tables
3
Installing Your Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Table 3-1. Installing the DLT VS160 Tabletop Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Table 3-2. Installing the DLT VS160 Internal Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -9
Table 3-3. Selecting the SCSI ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
4
Using Your Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Table 4-1. Interpreting Ready LED Activity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Table 4-2. Fault / Clean / Media LED Activity and Tape Drive Status . . . . . . . . . . . . . . . . . . . . . . . 4-3
Table 4-3. Unload / Eject Button Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
5
Troubleshooting Your Tape Drive . . . . . . . . . . . . . . . . . . . . . . . 5-1
Table 5-1. Errors Indicated by Front Panel LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Table 5-2. Tape Drive and Connectivity Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
81-81191-01 Rev A01 January 2004 xi
List of Tables
Notes
xii January 2004 81-81191-01 Rev A01
CHA PTER 1
1.1 Purpose and Scope
This Install at ion a nd O per at io n gu id e is a comprehensive source of information about the DLT VS160
internal tape drive and the DLT VS160 tabletop tape drive, and is intended to provide all the
informatio n you need to install and use your tape dr i ve.
1.2 Related Documents
Chapter 1
Introduction
DLT VS160 Tape Drive Product Specification (002287-01)
DLT VS160 SCSI Interface Guide (002202-01)
1.3 Structure of this Manual
• Chapter 1, “Introduction,” is the chapter you are curr ently reading .
• Chapter 2, “Product In formation,” pr ovides a general ove rview of the product .
• Chapter 3, “Installing Your Tape Drive,” explains how t o configure and inst al l th e tabletop or
intern a l tape dri ve.
• Chapter 4, “Using Your Tape Drive,” explains how to use your DLT VS160 tape drive.
• Chapter 5, “Troubleshooting Your Tape Drive,” provides troubleshooting information for your
DLT VS160 tape drive.
81-81191-01 Rev A01 January 2004 1-1
Chapter 1: Introduction
1.4 Conventions Used in this Manual
This manual uses the following conventions:
NOTE: Notes provide supp le m ental information.
C
AUTION Cautions provide information yo u must know to avoid
damaging the tape drive or losing data.
1.5 For More Information
The web site www.quantum.com includes valuable information about all Quantum products.
For personal ized informati on about Quantu m ’s reliable data protection products, call 1- 800-624-5545
in the U.S.A. and Cana da.
1.6 Reader Comments
Quantum is committed to providing the best products and service. We encourage your comments,
suggestions, and corrections for this manual. Please send all comments to this address:
Quantum Technical Publications
4001 Discovery Dr.
Suite 1100
Boulder, Colorado USA 80303
1-2 January 2004 81-81191-01 Rev A01
CHA PTER 2
Chapter 2
This chapter introduces your DLT VS160 internal tape drive or DLT VS160 tabletop tape dri ve, and
provides a general overview of the product.
Product Information
2.1 DLT VS160 Tape Drive Overview
Your Quantum DL T VS160 tap e drive is a value-priced , high-relia bility, high-capacity linear strea ming
data cartridg e ta pe drive design ed f or use on entry- to m id -r ange computin g pl at forms. With a
combination of data c ompression and compaction, yo ur DLT VS160 tape drive offers a formatted data
cartridge capacity of 160 gigabytes (GB) (assuming a 2:1 compression ratio), and a sustained user data
transfer rate of 16 megabytes (MB)/ se c (a ssuming a 2:1 compression ratio).
The DLT VS160 tape drive is a 5¼-inch, half-height form-factor device that uses ½-inch tape. Its
design includes a four-channel read/write head , Le m p el-Ziv (DLZ) high- effi ciency data com pr ession,
and a tape-ma rk directory to achi eve fast data throughput and data access times.
2.2 Features and Upgrades
This section covers the VS160 tape drive features, and information about obtaining drivers and
firmware up grades.
81-81191-01 Rev A01 January 2004 2-1
Chapter 2: Product Informati on
2.2.1 Features
Your DLT VS160 tape dr iv e offers the following features:
• Supported formats: DLT VS160 (read/write using D LTtape VS1 Media data cartridges),
DLT1/VS80 (read onl y us in g D LTtape™ IV data cartridges)
• Uses DLTtape VS1 data cartridge
• 5¼-inch half-height form-factor
• Formatted dat a cartridge capac ity of 80 GB native, 160 GB compresse d
• Sustained user dat a t ransfer rate of 8 MB / s na ti ve , u p to 16 M B / s w i t h compression*
• Requires an Ul tra2, Ultra160, or Ul tr a3, Low-Volta ge Differential (LVD) or Single-Ended (SE)
Wide SCSI bus.
*Assumes 2:1 compression ratio. The capacity and data transfer rates realized in practice depend on
the data set, which determines the actual compression ratio.
2.2.2 Firmware Upgrades and Drivers
Quantum frequently provides new and updated tools t o use with its tape dri ves . T hese tools include
such items as upgrades for product software and firmware, and diagnostic software that may be newly
developed. All these tools are available on Quantum’s web site.
NOTE: These tools are only available t o registered Qua n t um customers.
Refer to the foll o wing pro cedure to acces s these tools.
1. Go to the Quantum web site: www.quantum.com.
2. Click SERVICE AND SUPPORT in the upper menu b ar. This opens the Service and Support window .
3. Explore the vari ous pages that co m prise Service and Support until you find what you need.
New tools and ut il i ties get added freq uently, so check back often.
2-2 January 2004 81-81191-01 Rev A01
CHA PTER 3
Chapter 3
This chapt er explains how t o configure an d install your tape drive. Configuration and installation are
not difficult and require only that you follow the instructions presented in this chapter.
Installing Your Tape Drive
3.1 Preparing to Install Your Tape Drive
This section helps you prepare to install your DLT VS160 tape drive (tabletop or internal).
3.1.1 SCSI Bus Requirements
Your DLT VS160 tape drive (tabletop and internal) incorporates a wide Ultra 160 low-voltage
differential (LVD) small compute r system interface (SCSI) bus, but you can also atta ch it to a singleended (SE) SCSI bus.
Make sure your SCSI host adapter or controller supports these configurations. If you connect the tape
drive to an SE bus, or if there are SE devices attached to the same SCSI bus, the tape drive’s
performance is limited to the maximum data transfer speed and maximum cable leng ths of the SE bus
(usually 40 MB/s). The DLT VS 160 is not compatible with a standard differential or high-voltage
differential (HVD) SCSI bus.
81-81191-01 Rev A01 January 2004 3-1
Chapter 3: Installing Your Tape Drive
3.1.2 Physical Considerations
If you atta ch the ta pe dr ive to a n ar ro w (50 -p in) SCS I bus, yo u mus t us e a c us tome r -s up pl ie d 68- pin to
50-pin adapter that terminates the unused 18 pins. These adapters are sometimes labeled “high-byte
termination.”
Make sure the to tal length of the SCS I bu s does not exceed t he ANSI SCSI stand ard of 19 feet
(6 meters) for an SE SCSI bus, 40 feet (12 meters) for an LVD SCSI bus with multiple devices, or
82 feet (25 meters) for an LVD SCSI bus with a single device.
3.1.3 Before You Start
Installing your DLT VS160 tabletop tape drive requires no special tools. You will need a ballpoint pen
to change the SC SI ID switch on the rear panel of the tape drive.
If you are installing a DLT VS160 internal tape drive, refer to “Installing your Quantu m DLT VS160
Internal Tape Drive” on page 3-9 for instructions. Instal ling your DLT VS160 internal tape drive
requires only th e usu al tool s ne eded t o insta ll a n int ernal tape d rive in t he comput er you have c hosen to
house the tape drive (for exampl e, a screwdriver and some ESD pro t ect i o n).
3.2 Installing Your Quantum DLT VS160 Tabletop Tape Dr iv e
This section cont ai ns step-by-step ins tructions for install ing your DLT VS160 tabl et op tape drive.
3.2.1 Identifying the Steps
Installing your DL T VS160 tabletop tape drive is fast and easy when you follow the instructions in this
section in the order presented. Complete the following steps, covered in the next few sections:
Table 3-1. Inst alling the DLT VS160 Tabletop Tape Drive
Step Instruction Page
1 Unpack and check your tape drive for shipping damage. Page 3-3
2 Select a location near the server or workstation that is to host your tape drive. Page 3-4
3 Set the SCSI ID for your tape drive, if you do not want to use the factory-set default. Page 3-4
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DLT VS160 Tape Drive Installation and Operations Guide
Table 3-1. Inst alling the DLT VS160 Tabletop Tape Drive
Step Instruction Page
4 Shut down and power off the server or workstation that is to host your tape drive. Page 3-5
5 Install an LVD/SE SCSI host adapter in the server or workstation, if necessary. Page 3-5
6 Connect the SCSI cable to your tape drive and SCSI host adapter. Page 3-6
7 Connect the terminator on your tape drive—if it is the last or only device on the
SCSI bus.
8 Connect the power cable to your tape drive, server or workstation, and all peripheral
devices. Plug the power cable into the nearest power outlet and apply power to all
devices.
9 Check your tape drive to make sure it is working properly. Page 3-8
Page 3-7
Page 3-8
3.2.2 Unpacking Your Tabletop Tape Drive and Selecting a Location
Before you begin, clear a desk or table so that you can unpack your tape drive. You also need to select
a location near the server or works t ation that has room for the tape drive to s it w ithout being crowded.
NOTE: If the room in which you are working differs from the temperature at
which your tape drive was shipped or stored by 30 ºF (17 ºC) or more, let
the tape drive acclimate to the surrounding environment for at least 12
hours before opening the shi p ping carton.
Unpacking Your Tabletop Tape Drive
Before you do any th i ng else, unpack and in spect your DLT VS160 tabletop tape drive for shipping
damage. If you notice any damage, report it both to Quantum and to the shipping company
immediately.
NOTE: Save the packi ng materials in cas e you need to move or ship your tape
drive in the future. You must ship your DLT VS160 tabletop tape drive in
the original (or equivalent ) pa ckin g materials or you will invalidate your
warranty.
81-81191-01 Rev A01 January 2004 3-3
Chapter 3: Installing Your Tape Drive
Selecting a Location for Your Tabletop Tape Drive
Select a location for your tape dr i ve t hat is flat, sturdy, level, and clos e to the server or wo rkstation. A
desk or table top surface is most suitable. Regardless of the location you choose for your tape drive,
make sure t he en viro nment is fre e fro m dust , cig arett e sm oke, an d ex cessi ve tem perat ure a nd h umidit y.
See the DLT VS160 Tape Drive Product Specification for acc ept able operating temperature and
humidity limits.
Be sure to follow these additional guidelines when selecting a location for your tape drive:
• Allow at least 6 inches (15.2 cm) behind the tape drive for proper cooling.
• A void locations near printers or photocopy machines, both of which produce paper fiber and other
types of dust and airborne contam i nants.
• Do not place your ta pe drive on the floor.
• Avoid locati ons near generat ors, electric mot ors, audio speakers, or other sour ces of magnetic
fields. Magnetic fields can adversely affect your tape drive and data cartridges.
3.2.3 Setting the SCSI ID
All SCSI devic es attached to the server or work st ation must have a unique SCSI ID. Check the SCS I
IDs on all other devices on the se lected server or w or k s tation, including the SCSI host ad apter, and
select an unused SCSI ID for your tape drive. The factory default SCSI ID for this tape drive is 5, as
shown in Fig. If the tape drive’s factory default SCSI ID is not already in use by another device on the
same SCSI bus , yo u do not need to change t he SCSI ID.
68-pin high-density SCSI connectors
Figure 3-1. DLT VS160 Tape Drive Rear Pa nel (tabletop model)
SCSI ID switch
On
Off
Power
switch
Power cable
connector
NOTE: If you attach the ta pe drive to a narrow (50-pin) SCSI bus, you can only
use IDs 0 through 7.
3-4 January 2004 81-81191-01 Rev A01
To set the SCSI I D on your tape drive, use a small screwdri ver or ballpoint pen to press the button
above the SCSI ID switch to se lect the next lo wer SCSI ID. Pres s the butto n below the SCSI ID s witch
to select the ne xt higher SCSI ID. Each time you press one of these buttons , t he SCSI ID decreases or
increases by one. Press the appropriate button until the desired SCSI ID appears on the switch display.
Press here to decrease
SCSI ID
Press here to increase
SCSI ID
Figure 3-2. SCSI ID Selector Switch
3.2.4 Connecting the Cables
DLT VS160 Tape Drive Installation and Operations Guide
In the final ins ta l la ti on stage, you con nect the SCSI and pow er cables to your tap e drive.
NOTE: If the selected server or workstation does not already ha ve an installed
SCSI host adapter, you will need to install one. For more information on
SCSI host ad apt er requireme nt s, see “SCSI Bus Requirements” on
page 3-1.
To connect th e SCSI and power cables to your tape drive, follow t hese steps:
1. Shut down the operating syst em and power down the server or wo rkstation.
2. Power off all peripheral devices, such as printers and other SCSI devices.
AUTION Do not go to step 3 un t il you have completed steps 1 and 2.
C
Failure to follow these instructions may result in damage to
your tape driv e or other devices.
3. Obtain a SCSI cab l e w ith an open 68-pin, hi gh-density connector.
81-81191-01 Rev A01 January 2004 3-5
Chapter 3: Installing Your Tape Drive
4. Connect one end of the SCSI cable to one of the connectors on the rear panel of your tape drive as
shown in Figure 3-3. Either SCSI connector works equally well. Figure 3-3 does no t sh ow a
terminator b ecause none of the three tape drives i n t h e i l lu st ration are at the en d of the SCSI bus.
To next
device
To SCSI
host adapter
Power
cords
Figure 3-3. Tape Drive SCSI an d Pow e r Cable Connections
5. Connect the ot her end of the SCSI ca ble to the connec to r on your SCSI hos t ad apter or to the
connector on the previous SCSI device on the SCSI bus as sho w n i n Figure 3-4.
SCSI host
adapter
SCSI
cable
Figure 3-4. Server SCSI Cable Connecti ons
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DLT VS160 Tape Drive Installation and Operations Guide
Te r m i n a ti n g Yo u r Ta b le t o p Tap e Dr i v e
You must terminate t he tape drive if it is the l ast physical devi ce on the SCSI bus (at th e end of the
SCSI chain). If another SCSI device is the last device on the SCSI bus, confirm that it is properly
terminated and do not terminate your ta pe drive.
NOTE: Regardless of which device terminates the SCSI bus, it must have power
applied and be pow ered on for prope r t ermination to occur.
To terminate your tape drive, locate the terminator in the accessories package and press it firmly into
either of the two SCSI connector s on the rear panel of the tape drive. Secure the terminator by
tightening the screws until snug. See Figure 3-5 for more details.
Powering the Terminator
At least one devi ce on the SCSI bus mu st supply terminator power (TERM PWR). The factory default
for the tape drive is for TERMPWR to be enable d. Only an autho rized serv ice pro vider can d isable th e
tape drive TERMPWR setting. Attach the terminator as shown in Figure 3-5.
NOTE: It is acceptabl e f or more than one d evice on the SCSI bus to provide
TERMPWR.
Terminator
(or cable to
next SCSI
device)
SCSI cable
(to computer or
previous SCSI
device)
Power cord
Figure 3-5. Back Panel Connections
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Chapter 3: Installing Your Tape Drive
3.2.5 Completing the Installation
1. Secure the SCSI cable connector s by tightening th e screws until snug.
NOTE: If your SCSI cable does not fit the connector on your SCSI host adapter,
you either have an incompatible SCSI host adapte r or you need to
purchase a cable adapter. Contact your Quan t um sales repres entative or
your SCSI host adapter manufacturer for information.
2. Make sure the power switch on the rear panel of your tape drive is in the OFF position (tabletop
model only). Att ach the female connector on the po w er cable to the power connector on the rear
panel of the tape dri ve, as shown in Figure 3-5.
3. Connect the power cables to th e server or workstation and all peripheral dev ic es.
4. Plug the power cable into a nearby power outlet.
5. Power on your t ape drive and any ot her devices you po w ered off earl ier.
6. Power on the server or workstatio n and all ow its opera tin g sy stem to start.
7. Check your tape drive to make sure it is working properly. See “Indicator Acti vi ty During Power-
On Self-Test (POST)” on page 4-2 to learn ab out your tape drive’s self-test and ini tialization
features.
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DLT VS160 Tape Drive Installation and Operations Guide
3.3 Installing your Quantum DLT VS160 Internal Tape Dr iv e
This section contains step-by-st ep i nstructions for in st al l in g your DLT VS160 internal tape drive.
3.3.1 Identifying the Steps
Installing your tape drive is fas t a nd easy when you follow the instru ctions in this secti on in the order
presen ted. Complete th e following steps, covered in the nex t few sections:
Table 3-2. Installing the DLT VS160 Internal Tape Drive
Step Instruction Page
1 Unpack and check your tape drive for shipping damage. Page 3-10
2 Select a server or workstation that is to host your tape drive. Page 3-10
3 Set the SCSI ID for your tape drive, if you do not want to use the factory-set default. Page 3-10
4 Install an active LVD/SE terminator on the SCSI cable if your tape drive is the last
or only device on the SCSI bus.
5 Shut down and power off the server or workstation that is to host your tape drive.
Power off all peripheral devices attached to the server or workstation.
6 Remove the cover from the server or workstation, as explained in the server or
workstation’s manuals.
7 Install an LVD/SE SCSI host adapter in the server or workstation, if necessary. Page 3-15
8 Install your tape drive in an open drive bay. Page 3-15
9 Connect the SCSI cable to your tape drive and the SCSI host adapter. Page 3-16
10 Connect a power cable to your tape drive. Page 3-16
11 Secure your tape drive in the selected server or workstation. Page 3-17
12 Install the server or workstation’s cover, connect power cables to all peripheral
devices, and apply power to the server or workstation and all peripheral devices.
13 Check your tape drive to make sure it is working properly. Page 3-17
Page 3-12
Page 3-14
Page 3-14
Page 3-17
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Chapter 3: Installing Your Tape Drive
3.3.2 Unpacking Your Internal Tape Drive
Before you do any th ing else, unpack and inspect your ta pe drive for shippi ng damage. If you not i ce
any damage, report it both to Quantum and to the shipping company immediately.
NOTE: Save the packi ng materials in cas e you need to move or ship your tape
drive in the future. You must ship your tape drive in the original (or
equivalent) packing mate ri al s or you will inva lidate your warr anty.
If there is no damage to t he tap e driv e, se lect a serv er o r wor kstatio n to h ost y our ta pe dri ve, then mo ve
on to the following installation ste ps .
3.3.3 Configuring Your Internal Tape Drive
Configuring your tape drive is fa st and easy. You only nee d t o select a unique S C SI ID and decide if
your tape drive n eeds to be terminate d . The fol l ow ing sections exp la in ho w t o configure your tap e
drive.
Setting the SCSI ID
All SCSI devices attached to the server or workstation that is to host your tape drive must have a
unique SCSI ID. Check the SCSI IDs on al l other devices on the selected serve r or w or kstation,
including the SCSI host adapter, and select an unused SCSI ID for your tape drive. The factory default
SCSI ID is 5. If the tape drive’s factory default SCSI ID is not being used, you do not need to change
the SCSI ID.
NOTE: If you plan to attach the tape drive to a narrow (50-pin) SCSI bus, you can
only use IDs 0 through 7.
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DLT VS160 Tape Drive Installation and Operations Guide
Locate the SCSI ID jumpers on the rear panel of the tape drive, as shown in Figure 3-6.
68-pin high-density
SCSI connector
SCSI ID jumper block
Power connector
Figure 3-6. Back Panel Connections, Internal Tape Drive
Use the supplied jumpers to select the desired SCSI ID as shown in the following table:
Table 3-3. Selecting the SCSI ID
SCSI ID
01234
Jumper
Block
SCSI ID 8 9 10 11 12 13 14 15
Jumper
Block
a. Factory default SCSI ID
a
5
67
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Chapter 3: Installing Your Tape Drive
Terminating Your Internal Tape Drive
If your tape dr iv e i s t h e only SCSI device a t ta ched to the selected server other th an the SCSI host
adapter, or if it is the last physical device on the SCSI bus (at the end of the SCSI chain), you must
terminate it. If another SCSI device is the last device on the SCSI bus, confirm that it is properly
terminated and do not terminate your ta pe drive.
NOTE: Regardless of which device terminates the SCSI bus, that device must
have power ap plied and be powered on for proper t er m ination to occur.
To terminate your tape drive, install an active LVD/SE cable-end or inline terminator on the SCSI
cable you intend to use with your ta pe dr i ve, as shown in Figure 3-7. You can use a cable-end
terminator as s hown in Figure 3-7, or an inline terminator, whichever is most convenient. See the
terminator’ s instructions for more information.
Terminator
SCSI cable
Figure 3-7. Terminator Installation
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DLT VS160 Tape Drive Installation and Operations Guide
NOTE: If the SCSI cable that came with your SCSI host adap t er already has a
terminator built into it, do not use anoth er termina tor . Figure 3-8 shows an
example of such a cable.
Terminator
Figure 3-8. SCSI Cable with Built-in Terminator
SCSI cable
(supplied with
host adapter)
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Chapter 3: Installing Your Tape Drive
3.3.4 Installing Your Internal Tape Drive
In the final ins tallation stag e, you install your ta pe drive in the server or workstat ion and connect th e
SCSI and power cables.
To install your tape drive, follow these steps:
1. Shut down the operating syst em and power off the server or workst at ion.
2. Power off all peripheral devices, such as printers and other SCSI devices.
C
AUTION Do not go to step 3 un t il you have completed steps 1 and 2.
Failure to follow these instructions may result in damage to
your tape driv e or other devices.
3. Remove the co ver from the server or w o r kstation as descr ib ed in the server or workstation’s
manuals.
Figure 3-9. Removing the Workstation Cover (example)
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DLT VS160 Tape Drive Installation and Operations Guide
4. Locate an availabl e 5¼-inch driv e bay and remove the front cover from t he drive bay a s described
in the server o r workstation’s manuals.
5. Slide your tape drive into the open drive bay.
Tower
2U enclosure
Figure 3-10. Tape Drive Installation in an Open Drive Bay
NOTE: Install a SCS I host adapter in the selected server or workstat ion now, if
necessary. For more information on SCSI ho st adapter requirem ents, see
“SCSI Bus Requirements” on page 3-1.
81-81191-01 Rev A01 January 2004 3-15
Chapter 3: Installing Your Tape Drive
6. Obtain a SCSI cab l e w ith an open 68-pin, hi gh-density connector.
7. Connect one end of the SCSI cable to the SCSI connector on the rear panel of your tape drive. The
SCSI connec to rs are keyed, preventing imprope r connection.
N
OTES:1If the SCSI cable does not fit the connector on your SCSI host
8. Connect the other end of the SCSI cable to the SCSI host adapter, aligning the colored stripe on the
cable with pin 1 on the SCSI host adapter’s connector.
9. Locate an available power cord in the server or workstation and attach it to the power connector on
the rear panel of your tape drive. The connector is keyed, preventing improper connection .
adapter, you either have an incompatible SCSI host adapter or
you need to purc has e a cable adapter. Contact your Qua nt um
sales representative or you r SCSI host adapte r manufacture r
for information.
2 Refer to “Terminating Your Intern al Tape Drive” on
page 3-12 to determine if you need to use an LVD/SE
terminator with the SCSI cable.
SCSI cable
(shown with terminator installed)
Figure 3-11. SCSI an d Power Cable Location (Internal Tape Drive)
Power
cord
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3.3.5 Completing the Installation
1. Secure yo ur DLT VS160 inte rnal tape driv e with t he ne cessar y mou nting screw s, eit her i n the side s
or bottom of the tape drive sled, as appropriate for the server or workstation chassis. Reference
Figure 3-12 for an example.
DLT VS160 Tape Drive Installation and Operations Guide
Figure 3-12. Securing the Intern al Tape Drive in the Insta llation Bay
NOTE: Some servers and workstations require mounting rails for internal
devices. Contact your server or workstation manufacturer for information.
2. Replace the co ver on the server or wo r kstation.
3. Connect the power cord to the server or workst at i on and any peripher al devices that you detached
earlier.
4. Power on the server or workstatio n and all ow its opera tin g sy stem to start.
5. Check your tape dr ive to make sure it is wo rking properly. Refer to “Indicator Activity During
Power-On Self-Test (POST)” on page 4-2 to learn about your tape drive’s self-test and
initialization fe ature s.
81-81191-01 Rev A01 January 2004 3-17
Chapter 3: Installing Your Tape Drive
3.4 Installing the Device Drivers
This section describes how to install device drivers from Microsoft Windows NT® 4.0 or Microsoft
Windows 2000
®
.
NOTE: If you intend to use native operating system backup applications, you can
find the requ ir ed device driver s at www.quantum.com. Commercial
backup app li ca tio ns gene ra ll y pr ovi de a ll ne ce ss ary d ev ic e dri ver sup por t .
3.4.1 Microsoft Windows NT 4.0
1. Make sure that you are logged on to the server or workstation with Administrator privileges.
2. Download the required drivers from www.quantum.com.
3. Click Start, select Settings, then click Control Panel.
4. Double-click the Tape Devices icon.
5. Click the Drivers tab.
6. Click the Add button.
7. Click Install From Disk button.
8. Type the path t o th e driver you downloaded in step 2.
9. Click the DLT1 VS Tape NT entry and click OK.
10. When the New SCSI Tape Device Found dialog appears, click OK.
11. Type the path to th e driver you downl oaded in step 2 and click Continue.
12. Click OK in the Tape Devices dialog box.
13. Restart the server or workstation.
14. After the server or workstation restarts, log on with Administrator privileges, click Start, selec t
Settings, click Control Panel, double-click Tape Devices (icon), and mak e sure the DLT VS160
drive device driver is loaded. If the device driver is not loaded, repeat the installation process
beginning at st ep 1.
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3.4.2 Microsoft Windows 2000
1. Make sure that you are logged on to the server or workstation with Administrator privileges.
2. Download the required drivers from www.quantum.com.
3. Right-click My Co mputer (icon) on th e Windows d esktop, click Manage, then click Device
Manager.
4. The DLT VS160 tape drive is listed un der the “? Other Devi ces” item as “Quantum DLT VS160
SCSI Sequential Device.”
5. Right-click Quant um DLT VS160 SCSI S equential Device, click Uninstall, and then click OK
to confirm that you want to remove the device.
6. Click Action in the upper-left corner of the Computer Management dialog or right-click anywhere
in the right pane of the dialog.
7. Click Scan for Hardware Changes. Windows 2000 now sc ans for the DLT VS160 tape drive.
The DLT VS160 tape drive appears under “? Other De vi ces” again.
DLT VS160 Tape Drive Installation and Operations Guide
8. Right-click Quant um DLT VS160 SCSI S equential Device, and click Properties.
9. Click Reinstall Driver.
10. When the Upgrade Device D ri ver Wizard appears, cli ck Next.
11. Click Display a list. . . and then click Next.
12. Click Tape Drives . You may need scroll down to see this item.
13. Click Install From Disk, type the path to the driver you downloaded in step 2, and click OK.
14. Click Quantum in the Manufact ur ers box.
15. Click Quantum Va lue DLTtape™ DLT VS160 Drive, and click Next.
16. Click Next to install the driver.
17. Click Finish.
18. Close the Device Properties dia lo g box.
The tape drive now appears in the Device Manager under Tape Drives, listed as “DLT VS Tape Drive,”
and is ready to use.
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Chapter 3: Installing Your Tape Drive
Notes
3-20 January 2004 81-81191-01 Rev A01
CHA PTER 4
Chapter 4
This chapter explains how to use your Quantum DLT VS160 tape drive. It describes the front panel
LEDs and controls, how to load and e je ct the data cartridg es , ho w to use and care for your data
cartridges , and how to use the cleaning cartridge.
Using Your Tape Drive
4.1 Front Panel Controls and Indicators
This section explains how to use the front panel contro ls an d indi ca to rs.
Power LED
(tabletop model only)
Cartridge Door
Ready LED
Fault LED
Figure 4-1. DLT VS160 Tape Drive Front Pa nel
NOTE: The front pane l co ntrols and indicators are in the same locations on both
the internal and tabletop tape drives, except that the internal tape drive
does not have a Power LED.
81-81191-01 Rev A01 January 2004 4-1
Clean LED
Media LED
Unload/Eject
Button
Chapter 4: Using Your Tape Drive
4.1.1 Interpreting the Indicators
This section des cr ibes what each front panel indic at or means and the c ir cumstances un der which one
or more indica tors are illuminated.
Indicator Activity During Power-On Self-Test (POST)
Every time you po w er on or reset your ta pe drive, it conducts a power-on self-tes t (PO ST). This test
ensures that your ta pe drive is working prope rly a nd is ready to use. While P OS T is in progress, watch
the front panel LEDs to see the progress and results of the test:
• The LEDs illuminate one at a time, from left to right, starting with the Ready LED, next the Fault
LED, and finally the Clean LED, at approximately one second intervals.
• About four seconds later, the Media LED illuminates.
• Each LED signal s a different part of the POST pr ocess.
• All LEDs then blink momentarily.
• If a data cartridge is not loaded, the Ready LED illum in at es and POST is complete, the entire
process taking approximately eight seconds.
• If a data cartridge i s loaded, the Ready LED fl ashes wh ile the ta pe driv e mounts the da ta cartr idge,
a process that can take several minutes.
• As POST completes, the ta pe dr iv e ma k es a s light buzzing noise for sev e ra l se conds. This noise is
normal.
The tape drive is now ready to use.
Indicator Activity During Normal Operation: Ready LED
When your DLT VS160 tape drive is in us e, the Ready LED in di cates the three states detailed in
Table 4-1. The Ready LED ope rates independentl y of the other three LE D s.
Table 4-1. Interpreting Ready LED Activity
Ready LED Tape Drive Status
Off No power to the tape drive.
On Power is on; no data cartridge is loaded or a loaded data cartridge is idle with
no tape motion.
Blinking The tape drive is loading a data cartridge or a loaded data cartridge has tape
motion, such as read, write, seek, rewind, calibration, or other data cartridge
activity.
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DLT VS160 Tape Drive Installation and Operations Guide
Indicator Activity During Normal Operation: Fault/Clean/Media LEDs
The Fault, Clean, and Media LEDs indicate the status of the tape drive. Note that the LEDs can
indicate more than one of the indicated operating conditions simultaneously; for example:
• If cleaning is required while a DLT1 (VS80) format data cartridge is load ed, both the Clean and
Media LEDs are on.
• If an internal write/read diagnostic fails as a result of a permanent write error, both the Fault and
Clean LEDs blink slowly.
Table 4-2 describes t he meaning of eac h fr ont panel indic at or.
Table 4-2. Fault / Clean / Media LED Activity and Tape Drive Status
Indicator Activity Operating Condition
Fault Slow Blink (1x per second) User-initiated write/read diagnostic failed.
Fast Blink (3x per second) Servo or mechanism error.
On Internal firmware error.
Clean Slow Blink (1x per second) Calibration error or permanent write/read error.
Medium Blink (2x per second) Cleaning in progress.
On Cleaning required: 250 tape motion hours
exceeded since last cleaning.
Media Slow Blink (1x per second) Unsupported format, or damaged or unsupported
data cartridge type inserted into the tape drive.
On DLT1 (VS80) format DLTtape IV data cartridge
loaded.
See Chapter 5, “Troubleshooting Your Tape Drive,” for detail s on error conditions.
81-81191-01 Rev A01 January 2004 4-3
Chapter 4: Using Your Tape Drive
4.1.2 Unload/Eject Button
This section describes your DLT VS160 Unload/Eject Button .
Unload/Eject Button Features
The Unload/Ej ect button provide s f eatures in addition to unloading and e je ct i ng a data cartridge. To
activate one of these features , pr es s a nd ho ld the Unload/Eject button for the amount of time specified
in Table 4-3. Release the Unload/Eject button when you reach the desired LED sequence.
If you do nothing for 15 seconds after accessing any of the additional features th at require an action,
such as loadi ng a data cartridge, the tape drive returns to normal operating mode.
C
AUTION The two features noted in Table 4-3 overwrite any data
currently on the data cartridge. Do not enter these features if
the data cartridge in the tape drive contains critical data.
Table 4-3. Unload / Eject Button Features
LED Status Button
Description
Normal unload/eject function On N/A N/A N/A 0 to 6
Reserved Blinking Off Off Off 6 to 9
Enter code update mode Blinking Blinking Off Off 9 to 12
Reserved Blinking Blinking Blinking Off 12 to 15
Reserved Blinking Blinking Blinking Blinking 15 to 18
Revert to normal operating mode On Off Off Off 18 to 21
Write/read diagnostic mode
CAUTION: This feature overwrites
any data currently on the data
cartridge.
Reserved
CAUTION: This feature overwrites
any data currently on the data
cartridge.
Emergency reset On On On On 27 to 30
Ready Fault Clean Media
On On Off Off 21 to 24
On On On Off 24 to 27
Hold Time
(seconds)
Revert to normal operating mode Off Off Off Off 30+
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DLT VS160 Tape Drive Installation and Operations Guide
Unload/Eject Button Functions
Normal Unload/Eject
When you press and release the but ton, the tape drive unl oads and ejects the dat a cartridge.
Enter Code Update Mode
When you press the button for 9 to 12 seconds, the tape drive is ready to accept a code upd ate data
cartridge. Insert a code update data cart ri dge within 15 se conds to update t he firmware in side the tape
drive. If you do not load a code update data cart ri dge within 15 seconds, the tape dri ve returns to
normal operat i ng mode.
Write/Read Diagnostic Mode
C
AUTION This mode overwrites a ll d at a on th e da ta cartridge in the tape
drive. The diagnostic requires that you first load a data
cartridge th at is bl ank or does not contain valuable data. Use
extreme ca ut i on when using th is feature to avoid loss of
important dat a.
When you press the button for 21 to 24 seconds, the tape drive initiates an internal write/read
diagnostic. When the diagnostic begins, the tape drive writes and then reads approximately 400 MB of
data and then un loads and ejects t h e data cartridge. The process takes approximately two minutes. If
the diagnostic test detects no errors, the tape drive returns to normal operating mode. If an error occurs,
the tape drive illuminates the appropriate LEDs.
Emergency Reset
When you press the button for 27 to 30 seconds, t he tape drive performs a hard reset , behaving as if it
had been powered off and then on. A standard POST then o ccurs.
Revert to Normal Operating Mode
When you press the button for 30 or more seconds , and then rele ase it, the tape drive ret urns to normal
operation.
81-81191-01 Rev A01 January 2004 4-5
Chapter 4: Using Your Tape Drive
4.2 Data Cartridge Use and Care
Your Quantum DLT VS160 tape drive reads and writes Quantum DLTtape™ VS1 data cartridges.
You r DLT VS160 tape drive can r ead—but not write— D LTtape IV data cartridge s pr eviously written
with the DLT1/VS80 format.
NOTE: The tape drive automatically ejects any data cartridges whose format it
cannot read. Make sure all data cartridges that you use for data backup are
Quantum DLTtape VS1 data cartridges.
4.2.1 Loading a Data Cartridge
Loading a data cartridge into your DLT VS160 tape drive is easy. After the tape drive completes POST,
insert the DLTtape VS1 data cartridge into the cartri dge slot, or iented as shown in Figure 4-2, and push
the data cartridge gently into the tape drive until it stops.
Figure 4-2. Loading a DLTtape VS1 D at a Cartridge
The Ready LED blin ks while the tape drive loads the data cartri dge. When the data c ar tridge is ready
to use, the tape d rive illuminates the Ready LED. If the data cartridge is a DLTtape™ IV written using
the DLT1 (VS80) form at , th e ta pe drive also illumi nat es the Media LED.
4-6 January 2004 81-81191-01 Rev A01
4.2.2 Unloading a Data Cartridge
C
AUTION Remove the data cartridge from your tape drive before
powering off the ta pe drive—or th e server or workstation for
an internal tape drive. Leaving a data cartri dge in the tape
drive when power is off can result in data cartridge and tape
drive damage and may cause da t a lo ss because the head e r/
catalog data may not be properly written before the tape drive
loses pow e r.
To unload a data cartridge fr om your tape drive , f ol lo w these steps:
1. Press the Unload/Eject button or use your t ape backup softw are to unload the data cartridge. The
Ready L E D blinks while the tape drive rewind s the tape.
2. When the tape dri ve has rewound the tape, it ejects th e data cartridge.
DLT VS160 Tape Drive Installation and Operations Guide
Figure 4-3. Unloading a DLTtape VS1 Data Cartridg e from the Tape Drive
3. Remove the data cartridge from the tape drive.
4. Return the data cartridge to its plastic storage case to prolong data cartridge life.
81-81191-01 Rev A01 January 2004 4-7
Chapter 4: Using Your Tape Drive
4.2.3 Write-Protecting the Data Cartridge
All data cartridges have a write-pr ot ect switch to prev ent accidental eras ur e of data. Before loa di ng a
data cartridge into your tape drive, make sure to position the write-protect switch on the front of the
data cartridge as desired.
Indicator
Write
protected
Write-protect
switch
Write enabled
Figure 4-4. DLTtap e V S1 Data Cartridge Write-Protect Switc h
Write
Protected
Write
Enabled
Slide the switch to the right to write-protect the data cartridge. A “locked”
icon appears on the switch indic ating that the data cartr idge is w rite-pr o tected.
Slide the switch to the left to allow your tape drive to write data to the data
cartridge. The “unlocked” icon appears on the switch. The indicator on the top
of the data cartridge also points to the appro pr iat e ic on, indicating the writeprotected sta tu s.
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DLT VS160 Tape Drive Installation and Operations Guide
4.2.4 Caring for Your Data Cartridges
T o ensure the longest possible life for all of your Quantum DLTtape VS1 data cartridges, follow these
guidelines:
• Maintain clean and smoke-free operat ing and storage environments .
• Do not drop or stri ke a data cartridge. Excessive shock ca n di s pl ace the tape leader, making the
data cartridg e unusable and poss i bl y damaging your tap e dr ive.
• Store your data ca rtridges in their plastic stor age cases.
• Do not expose your data cartridges to direct sunlight or sources of heat, including portable heaters
and heating du ct s.
• The operating te m perature range for your data cartr id ges is 10 ºC to 40 ºC (50 ºF to 104 ºF). The
storage temperature range is 16 ºC t o 32 ºC (60 ºF to 90 ºF).
• If a data cartridge is expo se d to t emper atures outside the ranges spec ified above, stabilize the data
cartridge at room temperature for the same amount of time it was exposed to extreme
temperatur es, up to 24 hours.
• Store your data cart ri dges in a dust -fre e envir onment in whi ch rela tive hu midity i s alwa ys betwe en
20% and 80% (n oncondensing) . Th e id eal storage relative humidity is 40%, 20%.
±
• Do not place data cartridges near sources of electromagnetic energy or strong magnetic fields, such
as computer monitors , ele ctric mo tors, spe akers, or X-r ay equip ment. Expo sure to electr omagne tic
energy or magnet i c fi elds can destroy data on data ca rt ridges.
• Place identification labels only in the slide-in slot on the front of the data cartridge.
• Never use any type of adhesive labels or “sticky” notes on data cartridges—they can become
dislodged insi de the tape drive and entangled in th e m echanism.
• Do not use graphite pencil, water-soluble felt pens, or other debris-producing writing instruments
on your labels. Ne ver erase a label—replace it.
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Chapter 4: Using Your Tape Drive
4.2.5 Using the Cleaning Cartridge
When the Clean LED is illuminated, your tape drive’s read/write head needs to be cleaned. See
Chapter 5, “Troubleshooting Your Tape Drive” for other conditions that may indicate tape drive
cleaning is necessary.
Follow the instructions on page 4-6 to load the cleaning cartridge. Cleaning typically takes several
minutes, durin g w hich the Clean LED blinks. If you attempt to loa d any other type of cleaning
cartridge, your DLT VS160 tape d riv e prevents damage by ejecting the car tridge after appr oximately
25 seconds without allowing the cleaning tape to come into contact with the read/write head.
C
AUTION Use only appr oved cleaning cartri dges in your DLT VS160
tape drive. Use of any other type of cle ani ng cartridge can
damage the read/write head in your tape drive.
Figure 4-5. DLT VS1 Cl eaning Cartridge
Each cleaning cartridge has a use ful life of 20 cleanin gs. The cleaning car t ri dge includes a label w i th
20 small boxes pri nt ed on it. Place a check mark in one of the bo xes each time you use th e cleaning
cartridge to cl ean the tape drive. R eplace the cleani ng cartridge whe n you have checke d al l b oxes.
When the cleaning cartridge ha s cl eaned the read/w ri t e head, the Clean LED tur ns off and the tape
drive ejects t he cleaning cartridge.
NOTE: If any LEDs blink or if the Clean LED illuminates again when you insert
another cartridge immediately after cleaning, see Tab l e 4-2 on page 4-3
for more information.
4-10 January 2004 81-81191-01 Rev A01
CHA PTER 5
Chapter 5
Troubleshooting Your
Tape Drive
This chapter provides troubleshooting information for your DLT VS160 tape drive.
5.1 General Troubleshooting Guidelines
If you have a problem when using the tape drive, first try to isolate the cause of the problem. For
example, if y ou have ju st i ns tal le d a new SC SI host bu s adap te r a nd t he s ys tem wi l l no t s tar t, t he caus e
of the problem is likely to be the adapter.
When installing multip le items of hard ware and soft ware, inst all each item one at a time, restartin g the
system each tim e. A lso, if you have ins t al led multiple devi ces or software an d t hen experience
problems, remove or uninstall each in turn to establish which one is causing the problem.
Remember tha t t he system recogni zes devices during power-on: if you swap or connect a pr oduct
when the system is running, be sure to restart the system. Restarting the system resets devices and
often resolves problems. It is good practice to restart after addin g a dr i v er or installing ne w fi rmware.
5.2 Obtaining Drivers and Firmware Upgrades
See “Firmware Upgrades and Drivers” on page 2-2 for information about obtaining drivers or updating
firmware.
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Chapter 5: Troubleshooting Your Tape Drive
5.3 Troubleshooting the Tape Drive
Table 5-1 on page 5-3 prov id es troubleshooti ng information on errors indicated by front panel LE D s,
including the following topics:
• None of the tape drive’s LEDs illuminate
•
Media LED: Slow blink
• Media LED: Illuminated
• Clean LED: Slow blink
• Clean LED: Illuminated
•
Fault LED: Slow blink
• Fault LED: Fast blink
• Fault LED: Illuminated
• Other LED Indicatio ns .
Table 5-2 on page 5-5 prov ides troubleshooting informa ti on on tape drive an d connectivity
troubleshooting, including the f ol lo w i ng topics:
•
The server or workstation does not recognize your DLT VS160 tape drive.
• There are fatal or nonfatal errors for which you cannot find the cause.
• The backup application does not recognize the tape drive.
• The tape drive cannot write data to or read data from a data cartridge.
• The tape drive is not backing up data efficiently.
• The tape drive does not eject a data cartridge.
• The tape drive repeatedly rejects a data cartridge.
5.3.1 Power-On Self-Test (POST) and Tape Drive Connectivity
Every time you power on or reset the tape drive, it conducts a power-on self-test (POST). This test
ensures that th e t ape drive is worki ng properly and is ready to use. Whil e POST is in progress, watch
the front panel LEDs to see the progress and results of the test. See Section 4.1.1, “Interpreting the
Indicators ” on page 4-2 for details about normal LED activity during POST.
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DLT VS160 Tape Drive Installation and Operations Guide
A successful PO ST always finishes w it h a s te adily illuminated Ready LED. Any unexpected LED
indications during POST may indicate a failure. Use the information in Table 5-1 and Table 5-2 to
troubleshoot the tape drive. If the condition persists, contact Quantum Technical Support.
Table 5-1. Errors Indicated by Front Panel LEDs
Symptom Problem Solution
None of the tape drive’s
LEDs illuminate
Media LED: Slow blink Unsupported format,
Media LED: Illuminated A DLT1 (VS80) format
The tape drive is not
receiving power.
unsupported data cartridge
type, or damaged data
cartridge.
DLTtape™ IV data cartridge
is loaded.
Check the tape drive’s power cable. If you are using
a tabletop tape drive, check the power cable
connections. Plug the power cable into a different
power outlet.
Inspect the data cartridge and confirm the format,
type, and integrity. The tape drive ejects the data
cartridge if you load an unsupported data cartridge,
such as:
• DLTtape™ III
• SDLT I and II data cartridges
• Incompatible cleaning cartridges
• Data cartridges with damaged media
• DLTtape™ IV data cartridge that is either blank
or was written using an unsupported format such
as DLT 4000, DLT 7000, or DLT 8000
• Any cartridge that causes an unsuccessful buckle
operation.
If the problem is repeatable with a known-good data
cartridge, replace the tape drive or call Quantum
Technical Support.
Your DLT VS160 tape drive can read, but not write,
to this data cartridge. If attempting to read, no action
is required. If you attempt a write operation, your
backup application will return a “Write Protected”
message.
Clean LED: Slow blink Calibration error or
permanent write/read error.
81-81191-01 Rev A01 January 2004 5-3
The tape drive cannot read the calibration tracks on
the media or has encountered a permanent write or
read error. If the failure is the result of a calibration
error, the tape drive ejects the data cartridge. If the
failure is the result of a permanent read/write error,
the tape drive does not eject the data cartridge. Try a
known-good data cartridge. If the condition persists
with a particular data cartridge, discard or degauss
that data cartridge. If this error is repeatable with a
known-good data cartridge, try cleaning the tape
drive. If cleaning the tape drive does not help,
replace the t a pe d riv e o r con tac t Quan tu m Technical
Support.
Chapter 5: Troubleshooting Your Tape Drive
Table 5-1. Errors Indicated by Front Panel LEDs (Continu ed )
Symptom Problem Solution
Clean LED: Illuminated Cleaning required. 250 tape
motion hours exceeded since
last cleaning.
The tape drive continues to function, although you
may encounter more soft error rates. Clean the tape
drive at your earliest convenience. The LED remains
illuminated until the tape drive is cleaned.
Fault LED: Slow blink User initiated write/read
diagnostic failed.
Eject the data cartridge, power cycle or reset the tape
drive. Try the diagnostic again with a different,
known-good data cartridge.
CAUTION: This feature overwrites any data
currently on the data cartridge. Confirm that the
selected data cartridge does not contain critical
data.
If this condition persists with a known-good data
cartridge, contact Quantum Technical Support.
Fault LED: Fast blink Servo or mechanical error. Power cycle or reset the tape drive. Try the
operation again with a known-good data cartridge. If
the condition persists, contact Quantum Technical
Support.
Fault LED: Illuminated Internal firmware error. Power cycle or reset the tape drive. Try the
operation again with a known-good data cartridge. If
the condition persists, contact Quantum Technical
Support.
Other LED Indications Unspecified. If you encounter any LED indications that are not
covered in this manual, contact Quantum Technical
Support.
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DLT VS160 Tape Drive Installation and Operations Guide
Table 5-2 helps you troubleshoot other ta pe drive and conne ct ivity problems.
Table 5-2. Tape Drive and Connect i vi t y Troubles hooting
Symptom Problem Solution
The server or
workstation does not
recognize your DLT
VS160 tape drive.
The tape drive’s SCSI ID
might not be unique.
The SCSI host adapter might
be incorrectly configured.
The SCSI cable might be
loose.
The SCSI terminator might
be loose or missing.
Check the SCSI IDs on all the other SCSI devices on
the selected server, including the SCSI host adapter,
and select an unused SCSI ID for your tape drive.
Note: If you attach the tape drive to a narrow
(50-pin) bus, you can only use SCSI IDs 0
through 7; otherwise you can use 0 through 15.
Check the SCSI host adapter configuration. Refer to
the SCSI host adapter manual for instructions.
Check both ends of the SCSI cable to see if the cable
is well-seated.
Make sure an active LVD/SE terminator is properly
seated on the back of the tape drive.
Make sure an active LVD/SE terminator is in place
on the SCSI ribbon cable for the internal tape drive.
Note: If the tape drive is not the last or only device
on the SCSI bus, make sure the last device on the
SCSI bus is properly terminated and is powered on
whenever you use your DLT VS160 tape drive.
81-81191-01 Rev A01 January 2004 5-5
Chapter 5: Troubleshooting Your Tape Drive
Table 5-2. Tape Drive and Connect i vi t y Troubles hooting (Continued)
Symptom Problem Solution
The server or
workstation does not
recognize your DLT
VS160 tape drive.
The SCSI bus might be
improperly terminated.
The SCSI terminator might
not be at the end of the SCSI
bus or more than two
terminators might be present
on the SCSI bus.
• If your tape drive is the last or only device on the
SCSI bus, make sure the tape drive is properly
terminated.
• If your tape drive is not the last or only device on
the SCSI bus, check all the SCSI cable
connections and make sure the last device on the
SCSI bus is terminated.
• Make sure termination is set properly on the
SCSI host adapter.
• If you attach the tape drive to a narrow (50-pin)
SCSI bus, you must use a customer-supplied
68-pin to 50-pin adapter that terminates the
unused 18 pins. These adapters are sometimes
labeled “high-byte termination.”
• Regardless of which device terminates the SCSI
bus, it must have power applied and be powered
on for proper termination to occur.
Make sure the terminators are placed only at each
end of the SCSI bus—normally one at the host
adapter and one on the last device on the bus.
However, if both internal and external devices are
attached to the same SCSI host adapter, the adapter
may be positioned in the middle of the SCSI bus and
should not be terminated. In that case, terminate the
SCSI devices on each end of the bus.
The SCSI host adapter might
be in a defective expansion
slot.
The SCSI bus might be too
long.
Move the SCSI host adapter to a different expansion
slot.
Make sure the total length of the SCSI bus does not
exceed the following ANSI SCSI standards”
• 19 feet (6 meters) for a (SE) bus
• 40 feet (12 meters) for a LVD) SCSI bus with
multiple devices
• 82 feet (25 meters) for an LVD SCSI bus with a
single device.
Note: If you attach the tape drive to a SE bus, or if
there are any SE devic es att ach e d to t he b us, th e bu s
is limited to the maximum cable lengths of an SE
bus.
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DLT VS160 Tape Drive Installation and Operations Guide
Table 5-2. Tape Drive and Connect i vi t y Troubles hooting (Continued)
Symptom Problem Solution
There are fatal or
nonfatal errors for which
you cannot find the
cause.
The backup application
does not recognize the
tape drive.
The SCSI bus might be
improperly terminated.
The AC power source may
not be properly grounded
(DLT VS160 tabletop tape
drive only).
Application not compatible or
improper device drivers
installed.
• If your tape drive is the last or only device on the
SCSI bus, make sure the tape drive is properly
terminated.
• If your tape drive is not the last or only device on
the SCSI bus, check all the SCSI cable
connections and make sure the last device on the
SCSI bus is terminated.
• Make sure termination is set properly on the
SCSI host adapter.
• If you attach the tape drive to a narrow (50-pin)
SCSI bus, you must use a customer-supplied
68-pin to 50-pin adapter that terminates the
unused 18 pins. These adapters are sometimes
labeled “high-byte termination.”
• Regardless of which device terminates the SCSI
bus, it must have power applied and be powered
on for proper termination to occur.
• Plug your tape drive’s power cable into a power
outlet on the same circuit as the server.
• Plug your tape drive’s power cable into a
different power outlet.
If the operating system recognizes the tape drive, but
not the backup application, confirm that you are
using a compatible backup application. Also
confirm that you have the proper device drivers
installed. See “Firmware Upgrades and Drivers” on
page 2-2 to obtain the latest operating system drivers
and/or firmware upgrades.
81-81191-01 Rev A01 January 2004 5-7
Chapter 5: Troubleshooting Your Tape Drive
Table 5-2. Tape Drive and Connect i vi t y Troubles hooting (Continued)
Symptom Problem Solution
The tape drive cannot
write data to or read data
from a data cartridge.
The tape drive is not
backing up data
efficiently.
Data cartridge or tape drive
problem.
Network, data cartridge, SCSI
bus, backup data set, or
backup application problem.
• Make sure that the data cartridge is write-
enabled. Move the write-protect switch to the
write-enabled position.
• If you are attempting to write data, make sure
you are using a DLTtape VS1 data cartridge.
• Make sure that the data cartridge has not been
exposed to harsh environmental or electrical
conditions and is not physically damaged in any
way.
• Many backup applications do not read or write to
data cartridges created with a different backup
application. In this case, perform an erase,
format, or label operation on the data cartridge
using your backup application.
• Make sure you understand any data protection or
overwrite protection schemes that your backup
application uses. Some schemes might prevent
you from writing to a data cartridge.
• Retry the operation with a different, known-good
data cartridge.
• Clean the tape drive.
• Check the network bandwidth from the server. If
you are backing up data over a network, compare
to a local-only backup to get relative backup
speed indication.
• Make sure that the tape drive is on its own SCSI
bus and not daisy-chained to another tape drive
or to the hard drive being backed up.
• Clean the tape drive.
• Try a new data cartridge. A marginal data
cartridge can cause performance problems due to
bad spots on the media.
• Make sure that the data is being compressed. See
your backup application program’s
documentation for details.
• Check the size of the files in the backup set.
Small file size or block size can impact
performance.
• Confirm that the backup application is using
block sizes of at least 32KB, and preferably
64KB. See your backup application program’s
documentation for details.
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DLT VS160 Tape Drive Installation and Operations Guide
Table 5-2. Tape Drive and Connect i vi t y Troubles hooting (Continued)
Symptom Problem Solution
The tape drive does not
eject a data cartridge.
Timing or tape drive problem.
• Allow sufficient time for the tape drive to
complete any operations, such as POST, reset,
load, unload, or rewind. The slowest operation is
when powering-on or resetting the tape drive
with the tape positioned at the physical end of
the media. Recovery from this state could take
several minutes.
• Allow sufficient time for the backup application
to release any hold it may have on the tape drive.
This could take several minutes. Confirm that
the backup application is not set to prevent data
cartridge removal.
• Try a software eject, using your backup
application, allowing sufficient time for the
command to execute.
• If the tape drive still does not eject the data
cartridge, power-off the tape drive and remove
all connectors except power from the rear of the
tape drive. Apply power to the tape drive and
allow it to complete POST. Press the Unload/
Eject button, allowing sufficient time for the
command to execute.
• See “Unresponsive Tape Drive” on page 5-10 for
instructions on performing an emergency reset to
eject the data cartridge.
• If the tape drive still does not eject the data
cartridge, contact Quantum Technical Support.
The tape drive repeatedly
rejects a data cartridge.
Data cartridge or tape drive
problem.
Inspect the cartridge and confirm format, type, and
integrity. The tape drive rejects any unsupported
data cartr id ge; for exam pl e :
• DLTtape™ III
• SDLT I and II data cartridges
• Incompatible cleaning cartridges
• Data cartridges with damaged media
• DLTtape™ IV data cartridge that is either blank
or was written using an unsupported format such
as DLT 4000, DLT 7000, or DLT 8000
• Any cartridge that causes an unsuccessful buckle
operation.
If the problem is repeatable with a known-good data
cartridge, try cleaning the tape drive. If cleaning
does not help contact Quantum Technical Support.
81-81191-01 Rev A01 January 2004 5-9
Chapter 5: Troubleshooting Your Tape Drive
5.3.2 Unresponsive Tape Drive
On rare occasi ons, the tape drive m ay become unresponsive. If thi s should happen, fol l o w t hese steps
to reset the tap e drive and unload the data cartridge :
1. Press and hold th e Unload/Eject button for approximately 27 seconds until all four LEDs are
steadily illuminated (not blinking).
2. Release the Unload/Eject button while all four LEDs are steadily illuminated. The tape drive
initiates a device rese t, the n perfo rms a POST.
3. Upon completion of POST, press and release the Unload/Eject button as soon as the Read y LED
begins to blink and/or you hear media motion. The tape dri ve attempts to eject the data cartridge as
soon as the device reset is complete and the tape drive completes a mid-tape load. This can take
several minutes.
4. If you do not pre ss th e Unload/Eject button again as indicated in Step 3, the data cartridge in the
tape dri ve is ready to use after the ta pe drive resets.
5.3.3 Tape Drive Noises During System Startup
During system st artup, the compu te r accesses the tape d rive and re–tensions any data cartridge in the
tape drive to prepare the tape drive for operation. The noise and vibration associated with this activity
are normal for this technology and do not indicate a proble m with the tape drive.
5.3.4 Tape Drive Failures During Backup or Restore Operations
If you experien ce tape drive failures during backup or restore operations, chec k each of the follow i ng
conditions:
• Make sure you are using the correct type of data cartridge.
• Make sure data cartridge is not write -p ro tected.
• Remove and reinsert the data cartridge.
• Try a different data cartridge, preferably a new one.
• Clean the tape dr ive read/write he ad.
• Verify tape drive settings in the system setup progr am.
• Check all cable connections.
5-10 January 2004 81-81191-01 Rev A01
5.3.5 Media Backup Software Errors
If your media backup software experiences err ors, check each o f t he f ollowing conditi ons:
• Direct Mem ory Access (DM A ) conflicts duri ng backup or compare operatio ns.
• Unreadable media.
See the manual supplied with your tape backup software application for more information.
DLT VS160 Tape Drive Installation and Operations Guide
81-81191-01 Rev A01 January 2004 5-11
Chapter 5: Troubleshooting Your Tape Drive
Notes
5-12 January 2004 81-81191-01 Rev A01
4001 Discovery Dr., Ste. 1100
Boulder, CO 80303
720.406.5700
January, 2004
81-81191-01
81-81191-01 Rev A01
81-81191-01 REV A01
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