Quantum 816022602A01 User Manual
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Quantum SuperLoader Automated Tape Library User’s Guide, 81-60226-02 01, August 2004, Made in USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or
implied, including but not limited to the implied warranties of merchantability or fitness for a particular
purpose. Quantum Corporation may revise this publication from time to time without notice.
COPYRIGHT STATEMENT
Copyright 2004 by Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior
written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of
the law.
TRADEMARK STATEMENT
Quantum and the Quantum logo are trademarks of Quantum Corporation, registered in the U.S.A. and other
countries. SuperLoader, DLTtape, and Super DLTtape are trademarks of Quantum Corporation. Products
mentioned herein are for identification purposes only and may be trademarks or registered trademarks of
their respective companies. All other trademarks are the property of their respective owners.
6207947-00cP 153
Contents
Preface xix
Chapter 1 Introduction 1
General Description........................................................................................... 1
Front View........................................................................................................... 3
Mailslot......................................................................................................... 3
LCD............................................................................................................... 4
Function Keys..............................................................................................4
Status LEDs.................................................................................................. 5
Power Switch...............................................................................................5
Magazines ....................................................................................................5
Rear View ............................................................................................................ 7
Cooling Fans................................................................................................ 8
AC Power.....................................................................................................8
Ethernet Connection................................................................................... 8
SCSI Connection.......................................................................................... 9
Internal View ...................................................................................................... 9
Picker ..........................................................................................................11
Drive Carrier Assembly (DCA) .............................................................. 11
Bar Code Reader ....................................................................................... 11
Supported Software......................................................................................... 12
SuperLoader User’s Guide iii
Contents
Chapter 2 Installation and Configuration 13
Preparation........................................................................................................13
SCSI Bus Requirements ............................................................................14
Accessories .................................................................................................14
Installation Location Requirements........................................................15
Rack Mounting the SuperLoader...................................................................16
General Preparation for Rack Mount Installation................................19
Stationary Rack Mount Installation........................................................19
Making the SCSI Connection..........................................................................26
Powering On the SuperLoader.......................................................................28
Configuration....................................................................................................30
Setting SCSI ID..................................................................................................32
Setting Ethernet ................................................................................................34
IP Address..................................................................................................34
Subnet Mask...............................................................................................37
IP Gateway .................................................................................................38
Setting the SNMP Server..........................................................................39
Setting the Time Server ............................................................................40
Setting the Time................................................................................................42
Setting the Change Mode ................................................................................46
Sequential Mode Operations ...................................................................47
Setting Security .................................................................................................49
Security Option..........................................................................................49
Setting Magazines ............................................................................................50
v20 Firmware and the SuperLoader LTO..............................................51
v45 Firmware and the SuperLoader DLT (excludes DLT1)................51
v45 Firmware and the SuperLoader DLT1............................................51
Passwords..........................................................................................................52
Getting Lost Passwords............................................................................53
Chapter 3 Tape Cartridge Use 55
Tape Cartridges Defined .................................................................................56
Tape Maintenance ............................................................................................59
The Write-Protect Switch ................................................................................59
Tape Drive Cleaning ........................................................................................60
Insert the Cleaning Tape ..........................................................................61
Storing the Cleaning Tape (DLT/SDLT Only) in a Magazine............63
Eject the Cleaning Tape............................................................................64
iv SuperLoader User’s Guide
Contents
Tape Drive Cleaning Methods ....................................................................... 65
Manual Cleaning (DLT/SDLT Only)..................................................... 65
Auto Clean................................................................................................. 66
Software...................................................................................................... 67
Chapter 4 SuperLoader Operation 69
Front Panel Components ................................................................................70
Function Keys............................................................................................70
LEDs............................................................................................................ 70
LCD............................................................................................................. 71
Front Panel Menus........................................................................................... 71
Commands Menu ..................................................................................... 74
Status Menu............................................................................................... 74
Configuration Menu................................................................................. 75
Diagnostics Menu ..................................................................................... 75
Front Panel Functionality ............................................................................... 75
Enter Passwords........................................................................................ 75
Logout......................................................................................................... 77
Set Change Mode Settings....................................................................... 77
Using Data Cartridges.............................................................................. 77
Insert a Single Cartridge .......................................................................... 78
Move a Single Cartridge .......................................................................... 80
Eject a Single Cartridge............................................................................80
Use of Magazines and Magazine Blanks ...................................................... 82
Eject a Magazine .......................................................................................82
Install a Magazine..................................................................................... 83
Manually Operate the Magazine............................................................ 84
View Status Information................................................................................. 90
View SuperLoader Status ........................................................................ 90
View Firmware Version........................................................................... 92
View Element Status................................................................................. 92
View Tape Drive Status ........................................................................... 94
View Tape Drive Version ........................................................................95
View Ethernet Information...................................................................... 96
View Flex I/O Information ..................................................................... 97
Run Inventory................................................................................................... 98
Set Data Compression ..................................................................................... 98
Updating the System ....................................................................................... 99
SuperLoader User’s Guide v
Contents
On-board Remote Management...................................................................102
Open On-board Remote Management.................................................102
Status Information...................................................................................103
Default Username and Password .........................................................103
Time Display............................................................................................104
Feedback on Pages ..................................................................................104
Commands Page.............................................................................................105
Moving Tapes ..........................................................................................106
Inventory ..................................................................................................106
Set to Home..............................................................................................106
Sequential Operations ............................................................................107
Configurations Page.......................................................................................108
System Operations Options...................................................................109
SCSI ID......................................................................................................109
Set the Mode ............................................................................................111
View the Compression Setting..............................................................112
Set the Cleaning Mode............................................................................113
Set the Magazines....................................................................................113
Set the System Time................................................................................114
Set Networking Options.........................................................................117
Set Security Options................................................................................118
Diagnostics Page.............................................................................................124
Run Diagnostic Tests ..............................................................................124
Identify SuperLoader..............................................................................126
Perform a System Reset..........................................................................127
System Updates Page.....................................................................................127
Perform System Updates .......................................................................127
Chapter 5 Troubleshooting 129
Before Contacting Quantum Support..........................................................129
Contacting Quantum Technical Support....................................................134
Returning Units for Repair............................................................................135
Return Authorization Process ...............................................................135
Policies and Procedures .........................................................................136
Repair Process..........................................................................................138
How to Return the SuperLoader for Service..............................................139
To Pack the SuperLoader ..............................................................................142
Check for Errors..............................................................................................144
vi SuperLoader User’s Guide
Contents
SuperLoader Error Logs................................................................................ 146
Screen Display of Hard Error Logs ...................................................... 146
Hard Error Log Display ........................................................................153
Hard Error Log Fields ............................................................................ 155
Error Code Field Description................................................................ 155
Error Code Listing .................................................................................. 158
Tape Drive Error Logs...................................................................................165
Error Log Display ................................................................................... 165
Error Log Information............................................................................ 166
SCSI Check Condition Error Logs ....................................................... 167
Bugcheck Error Logs .............................................................................. 173
Event Error Logs ..................................................................................... 174
A400: Read Error............................................................................................ 176
Cause ........................................................................................................ 178
Suggested Actions ..................................................................................178
A401: Write Error........................................................................................... 179
Cause ........................................................................................................ 181
Suggested Actions ..................................................................................181
A402: Drive Error........................................................................................... 182
Cause ........................................................................................................ 185
Suggested Actions ..................................................................................186
A403: Loader Log........................................................................................... 186
Cause ........................................................................................................ 187
Suggested Actions ..................................................................................187
A404/A405: Calibration................................................................................ 188
Cause ........................................................................................................ 190
Suggested Actions ..................................................................................191
A407: Directory Read .................................................................................... 191
Cause ........................................................................................................ 196
Suggested Actions ..................................................................................196
A408: Directory Write.................................................................................... 197
A500: SDLT Hard Read Error....................................................................... 201
Cause ........................................................................................................ 202
Suggested Actions ..................................................................................203
A501: SDLT Hard Write Error......................................................................203
Cause ........................................................................................................ 205
Suggested Actions ..................................................................................205
A502: SDLT Loader Communication Error................................................ 205
Cause ........................................................................................................ 206
Suggested Actions ..................................................................................206
A503: SDLT Drive-Servo Error..................................................................... 206
Cause ........................................................................................................ 211
Suggested Actions ..................................................................................211
SuperLoader User’s Guide vii
Contents
A507/A508: Directory Read Failure/Directory Write Failure ................212
Cause.........................................................................................................218
Suggested Actions...................................................................................219
Chapter 6 Diagnostics 221
POST.................................................................................................................221
POST Descriptions ..................................................................................222
Perform a POST.......................................................................................222
Interpret the POST Results ....................................................................223
Diagnostic Tests..............................................................................................223
Set the Security ........................................................................................223
Stop a Diagnostic Test ............................................................................224
Front Panel Diagnostic Tests .................................................................225
On-board Remote Management Diagnostic Tests.....................................226
Diagnostics Using On-board Remote Management ..........................227
Appendix A Basic Information Logs 229
Log Descriptions......................................................................................229
SuperLoader Logs ..........................................................................................230
Common Information.............................................................................231
Log Display ..............................................................................................231
Log Fields .................................................................................................231
Error Codes ..............................................................................................232
Soft Logs ...................................................................................................236
Update Logs.............................................................................................236
Shadow Event Log ..................................................................................236
Boot Logs..................................................................................................237
OEM Logs.................................................................................................237
ID Logs......................................................................................................237
Tape Drive Logs..............................................................................................238
Common Information.............................................................................238
Log Display ..............................................................................................238
Log Fields .................................................................................................238
POST Failure Logs...................................................................................239
DLT Drive Diagnostic Results Logs .....................................................240
DLT Firmware Changes ........................................................................241
viii SuperLoader User’s Guide
Contents
Appendix B Specifications 243
SuperLoader Physical Specifications .......................................................... 244
SuperLoader Performance Specifications................................................... 244
SuperLoader Power Specifications.............................................................. 246
SuperLoader Environmental Specifications............................................... 247
SuperLoader Vibration Specifications ........................................................ 248
SuperLoader Shock Specifications...............................................................248
SuperLoader Product Safety/Compliance................................................. 249
SuperLoader Acoustic and Noise Limits.................................................... 249
SCSI Specifications......................................................................................... 250
SCSI Cable and Terminator Requirements ......................................... 250
SCSI Cable Length .................................................................................. 250
Ethernet ........................................................................................................... 250
Appendix C Time Zones 251
Appendix D Regulatory Statements 255
Taiwan Statement ..........................................................................................256
Japan Notice.................................................................................................... 257
Canadian Notice (Avis Canadien)...............................................................257
European Union Notice ................................................................................257
Product Safety Electrostatic Discharge .......................................................258
Grounding Methods ...................................................................................... 259
Laser Safety..................................................................................................... 259
Taiwan Battery Recycling Label .................................................................. 259
Glossary 261
Index 273
SuperLoader User’s Guide ix
Contents
x SuperLoader User’s Guide
Figures
Figure 1 LCD Front Panel Screen ..........................................................xxii
Figure 2 On-board Remote Management Screen ...............................xxiii
Figure 3 SuperLoader Front View............................................................. 3
Figure 4 Function Keys ............................................................................... 4
Figure 5 Magazine (left and right sides)...................................................6
Figure 6 Magazine Blank ............................................................................7
Figure 7 SuperLoader DLT Rear View ..................................................... 7
Figure 8 SuperLoader LTO Rear View ..................................................... 8
Figure 9 Internal View of the SuperLoader............................................ 10
Figure 10 Clearance Requirements for Rack Mounting ......................... 18
Figure 11 Required Parts for Installation .................................................20
Figure 12 Installing Two Clip Nuts...........................................................21
Figure 13 Attaching SuperLoader Brackets ............................................. 22
Figure 14 Attaching Support Brackets......................................................23
Figure 15 Sliding SuperLoader into Rack.................................................24
Figure 16 Front Alignment ......................................................................... 25
Figure 17 Connecting Support Brackets ................................................... 25
SuperLoader User’s Guide xi
Figures
Figure 18 Making the SCSI Connection ....................................................27
Figure 19 Sample Idle Screen Display (SuperLoader LTO
illustrated) 29
Figure 20 LCD Front Panel .........................................................................30
Figure 21 Submenu for Configuration ......................................................31
Figure 22 Main Menu (LCD).......................................................................33
Figure 23 Configuration Menu (LCD).......................................................33
Figure 24 Main Menu (LCD).......................................................................34
Figure 25 Main Menu (LCD).......................................................................35
Figure 26 Static IP Selection........................................................................36
Figure 27 Main Menu (LCD).......................................................................37
Figure 28 Set Subnet Mask..........................................................................37
Figure 29 Main Menu (LCD).......................................................................38
Figure 30 IP Gateway...................................................................................38
Figure 31 Main Menu (LCD).......................................................................39
Figure 32 Set IP Server.................................................................................40
Figure 33 Main Menu (LCD).......................................................................41
Figure 34 Setting a Time Server..................................................................41
Figure 35 Main Menu (LCD).......................................................................43
Figure 36 Setting a Time Zone (Hours).....................................................43
Figure 37 Setting a Time Zone (Minutes) .................................................44
Figure 38 Main Menu (LCD).......................................................................44
Figure 39 Setting the Date and Time .........................................................45
Figure 40 Main Menu (LCD).......................................................................46
Figure 41 Main Menu (LCD).......................................................................48
Figure 42 Main Menu (LCD).......................................................................48
Figure 43 Main Menu (LCD).......................................................................49
Figure 44 Main Menu (LCD).......................................................................50
Figure 45 Main Menu (LCD).......................................................................52
xii SuperLoader User’s Guide
Figures
Figure 46 Password Screen......................................................................... 53
Figure 47 DLTtape IV and Super DLTtape I Cartridges ........................ 57
Figure 48 SDLT II Cartridge ....................................................................... 58
Figure 49 Ultrium Format Tape Cartridge...............................................58
Figure 50 Write-Protect Switch (SDLT Shown) ....................................... 59
Figure 51 Magazine Map ............................................................................ 62
Figure 52 Media Compatibility Chart....................................................... 68
Figure 53 SuperLoader DLT Menu Tree Structure ................................. 72
Figure 54 SuperLoader LTO Menu Tree Structure................................. 73
Figure 55 Log In Sample .............................................................................76
Figure 56 Loading a Cartridge (SDLT Tape Shown) .............................. 79
Figure 57 Installing a Magazine................................................................. 83
Figure 58 Installing a Magazine (continued) ...........................................84
Figure 59 View of Magazines.....................................................................85
Figure 60 Cartridge Orientation (SDLT Shown) ..................................... 86
Figure 61 Upper Slot of Magazine (SDLT Shown).................................. 87
Figure 62 Top of Magazine.........................................................................88
Figure 63 Identifying a Magazine Slot (SDLT Shown)...........................89
Figure 64 LCD Messages............................................................................. 91
Figure 65 Firmware Version Display........................................................ 92
Figure 66 Element Status ............................................................................ 93
Figure 67 Magazine Slot Map .................................................................... 93
Figure 68 Element Status ............................................................................ 94
Figure 69 Tape Drive Status (DLT/SDLT Shown).................................. 94
Figure 70 Tape Drive Version .................................................................... 95
Figure 71 View Ethernet Information ....................................................... 96
Figure 72 View Flex I/O Information (Scrolled Down) ......................... 97
Figure 73 Accessing the Backup Copy of Firmware (SuperLoader
DLT Shown) .............................................................................. 101
Figure 74 On-board Remote Management Home Page ....................... 103
SuperLoader User’s Guide xiii
Figures
Figure 75 Feedback in On-board Remote Management Screen ..........104
Figure 76 Commands Page .......................................................................105
Figure 77 Screen for Configurations Page ..............................................108
Figure 78 Systems Operations Page.........................................................109
Figure 79 Screen for Configurations........................................................110
Figure 80 Setting the Mode .......................................................................111
Figure 81 Viewing the Compression Setting..........................................112
Figure 82 Setting the System Time...........................................................116
Figure 83 Setting Network Options.........................................................117
Figure 84 Setting Security Options ..........................................................119
Figure 85 Setting Authorized Client List ................................................121
Figure 86 Disabling Sets ............................................................................122
Figure 87 Setting Client Overlap Control ...............................................123
Figure 88 Diagnostics Page .......................................................................124
Figure 89 View Test Status........................................................................125
Figure 90 Viewing Error or History Logs ...............................................126
Figure 91 System Updates.........................................................................127
Figure 92 Removing the SuperLoader from the Rack...........................140
Figure 93 Loosening the Support Brackets.............................................140
Figure 94 Connecting Support Brackets..................................................141
Figure 95 Removing the Brackets ............................................................142
Figure 96 Shipping Materials....................................................................143
Figure 97 Error Flowchart.........................................................................145
Figure 98 Hard Error Log as Displayed via FTP and On-board
Remote Management ...............................................................153
Figure 99 Hard Error Log as Displayed on Front Panel and SCSI
Formats.......................................................................................154
Figure 100 Error Code Block Descriptor for Hard and Soft Event
Logs.............................................................................................156
Figure 101 Example Tape Drive Error Log...............................................166
xiv SuperLoader User’s Guide
Figures
Figure 102 Example DLT1 Tape Drive Error Log ...................................166
Figure 103 SCSI Check Condition Error Log ...........................................168
Figure 104 Bugcheck Error Log..................................................................173
Figure 105 Event Error Log ........................................................................ 175
Figure 106 Read Error Block Descriptor...................................................176
Figure 107 Write Error Block Descriptor.................................................. 179
Figure 108 Drive Error Block Descriptor .................................................. 182
Figure 109 32-Bit Register ........................................................................... 185
Figure 110 Loader Error Field Descriptions............................................. 186
Figure 111 Calibration Block Descriptor .................................................. 188
Figure 112 Directory Read Block Descriptor............................................ 192
Figure 113 Directory Write Block Descriptor........................................... 197
Figure 114 Hard Read Error/Hard Write Error Block Descriptor ....... 201
Figure 115 Hard Read Error/Hard Write Error Block Descriptor ....... 203
Figure 116 Loader Communication Error Block Description................ 205
Figure 117 Drive Servo Error Block Descriptor....................................... 206
Figure 118 Directory Read Failure/Write Failure Block
Descriptor .................................................................................. 212
Figure 119 Log Display ............................................................................... 231
Figure 120 Error Code Block Descriptor for Hard and Soft Event
Logs ............................................................................................ 232
Figure 121 Shadow Event Log ...................................................................237
Figure 122 Example Tape Drive Log......................................................... 238
Figure 123 POST Failures Event Log ........................................................240
Figure 124 DLT Drive Diagnostics Event Log .........................................241
SuperLoader User’s Guide xv
Figures
xvi SuperLoader User’s Guide
Tables
Table 1 LCD Panel Function Keys ........................................................... 5
Table 2 Location Criteria......................................................................... 15
Table 3 UL Criteria................................................................................... 16
Table 4 Write-Protect Switch Positions.................................................60
Table 5 LED Display ................................................................................ 70
Table 6 SuperLoader Status .................................................................... 91
Table 7 Firmware Version Description ................................................. 92
Table 8 Tape Drive Status ....................................................................... 95
Table 9 Tape Drive Version .................................................................... 96
Table 10 Ethernet Information Messages................................................ 97
Table 11 Flex I/O Information .................................................................97
Table 12 Suggested Actions for Performance Problems..................... 130
Table 13 Screen Display of Hard Error Logs........................................ 146
Table 14 Hard Error Log Fields.............................................................. 155
Table 15 Error Code Field Descriptions................................................ 156
Table 16 Error Code Listing.................................................................... 158
Table 17 Tape Drive Field Descriptions................................................ 167
SuperLoader User’s Guide xvii
Tables
Table 18 SCSI Check Condition Error Log Field Descriptions ..........168
Table 19 Sense Key Field Definitions.....................................................169
Table 20 ASC/ASCQ Field Description ................................................171
Table 21 Bugcheck Log Field Descriptions...........................................174
Table 22 Event Error Log Field Descriptions........................................175
Table 23 Read Error Field Descriptions.................................................177
Table 24 Write Error Field Descriptor ...................................................180
Table 25 Drive Error Log Field Descriptions........................................183
Table 26 Loader Error Field Descriptions .............................................187
Table 27 Calibration Field Descriptions................................................188
Table 28 Directory Read Field Descriptions .........................................193
Table 29 Directory Write Field Descriptions ........................................198
Table 30 Hard Read Error/Hard Write Error Field Descriptions .....202
Table 31 Hard Read Error/Hard Write Error Field Descriptions .....204
Table 32 Loader Communication Error Field Description.................205
Table 33 Drive Servo Error Field Descriptions.....................................207
Table 34 Directory Read Failure/Write Failure Field Descriptions..213
Table 35 POST Descriptions....................................................................222
Table 36 Log Retrieval Methods.............................................................230
Table 37 Basic Information (SuperLoader) Log Fields........................232
Table 38 Error Code Field Descriptions ................................................233
Table 39 Tape Drive Field Descriptions ................................................239
Table 40 POST Failures Event Log Field Description .........................240
Table 41 DLT Drive Diagnostics Field Descriptions ...........................241
Table 42 Times and Time Zones.............................................................252
xviii SuperLoader User’s Guide
Preface
This chapter describes this guide’s audience, purpose, organization,
document conventions, and product safety.
Note: Due to the nature of their similarities, this manual is for the
SuperLoader™ DLT™, the SuperLoader SDLT™, the
SuperLoader LTO-1, and the SuperLoader LTO-2. Many
component parts are not interchangeable. These include the
magazines, cartridges, drive carrier assembly, magazine blank,
magazine handle, and the bar code scanner. Please order the
appropriate part numbers when replacing these items.
Refer to the appropriate Quick Start reference guide for
instructions on Customer-Replaceable Units (see Related
Quantum Documentation on page xxi).
Audience This user manual is designed and written for end users and field service
engineers.
SuperLoader User’s Guide xix
Preface
Purpose The purpose of this manual is to provide end users with the following
information:
• SuperLoader description and specifications
• SuperLoader installation and configuration
• Tape cartridge description and general overview
• SuperLoader operation
• Troubleshooting
Document
Organization
This manual is organized as follows:
• Chapter 1, Introduction
- This chapter provides a general overview of
the SuperLoader’s components and functionality.
• Chapter 2, Installation and Configuration
- This chapter describes
how to unpack, install, configure, remove, and repack the
SuperLoader.
• Chapter 3, Tape Cartridge Use
- This chapter describes tape cartridge
care and usage.
• Chapter 4, SuperLoader Operation
- This chapter describes the
components of the SuperLoader, setting passwords, setting modes,
loading cartridges, installing magazines, and testing the
SuperLoader’s functionality.
• Chapter 5, Troubleshooting
- This chapter describes how to
determine and repair minor and major problems that may occur in
the SuperLoader. It also contains information relating to the error and
event logs.
• Chapter 6, Diagnostics
- This chapter describes the Power-On Self
Test (POST) and diagnostic tests for testing the SuperLoader’s
functionality and for troubleshooting errors.
• Appendix A, Basic Information Logs
- This appendix describes the
logs for the SuperLoader and tape drives. It contains a description of
each log type including log block descriptor and field descriptions.
• Appendix B, Specifications
- This appendix describes the
SuperLoader’s specifications.
• Appendix C, Time Zones
- This appendix provides a listing of Time
Zones for setting the time on the SuperLoader.
xx SuperLoader User’s Guide
• Appendix D, Regulatory Statements - This appendix provides
required regulatory statements for the SuperLoader.
Preface
Related
Documentation
Documents related to the Quantum SuperLoader are shown below:
Related Quantum Documentation
Document No. Document Title Document Description
81-81263
Quantum
SuperLoader Quick
Start Guide
This guide contains a
sequence of steps
recommended for unpacking,
installing, and setting up
your SuperLoader.
81-81264
81-81265
81-81266
Quantum
SuperLoader Drive
Carrier Assembly
(DCA) Quick Start
Guide
Quantum
SuperLoader
Magazine Quick
Start Guide
Quantum
SuperLoader Bar
Code Reader Quick
Start Guide
This guide contains a
sequence of steps
recommended for unpacking
and installing a DCA.
This guide contains a
sequence of steps
recommended for unpacking
and installing a magazine.
This guide contains a
sequence of steps
recommended for unpacking
and installing a bar code
reader.
0
81-81267
81-81237
Quantum
SuperLoader Slide
Rail Kit Quick Start
Guide
How to Ship the
SuperLoader
This guide contains a
sequence of steps
recommended for unpacking
and installing a slide rail kit.
This guide provides
information on the proper
packing for returning the
SuperLoader for repair.
SuperLoader User’s Guide xxi
Preface
Notational
Conventions
LCD Screen Shots Screen shots for the front panel LCD appear as follows:
Figure 1 LCD Front
Panel Screen
This manual uses the following conventions to designate specific
elements:
Note: Notes emphasize important information related to the main
topic.
Caution: Cautions indicate potential hazards to equipment and are
included to prevent damage to equipment.
Warning: Warnings indicate potential hazards to personal safety
and are included to prevent injury.
Status
Commands
Configuration
Diagnostics
xxii SuperLoader User’s Guide
Figure 2 On-board
Remote Management
Screen
Screen shots for On-board Remote Management sometimes contain
callouts and appear as shown in figure 2
.
Preface
Status Information
SCSI-2 Specification 0
The SCSI-2 communications specification is the proposed American
National Standard for information systems, dated March 9, 1990. Copies
may be obtained from:
Global Engineering Documents
15 Inverness Way, East
Englewood, CO 80112
(800) 854-7179 or (303) 397-2740
SuperLoader User’s Guide xxiii
Preface
Contact Information
This section provides contact information for worldwide customer
support.
Quantum
To order documentation for the Quantum SuperLoader or other products
contact:
Quantum Corporation
P.O. Box 57100
Irvine, CA 92619-7100
(949) 856-7800
(800) 284-5101
Technical Publications 0
To comment on existing documentation, send e-mail to:
doc-comments@quantum.com
Visit the Quantum home p age at: 0
http://www.Quantum.com
Customer Support 0
0
The Quantum Customer Support Department provides a 24-hour help
desk that can be reached at:
North/South America (949) 725-2100 or
Asia/Pacific Rim (International Code)
Europe/Middle East/Africa: (International Code)
xxiv SuperLoader User’s Guide
(800) 284-5101
+61 7 3839 0988
+44 (0) 1256 848748
Send faxes for the Customer Support Department to:
North/South America (949) 725-2176
Asia/Pacific Rim (International Code)
+61 7 3839 0955
Europe/Middle East/Africa: (International Code)
+44 (0) 1256 848777
Send e-mail for the Customer Support Department to:
North/South America www.quantum.com/askaquestion
Asia/Pacific Rim apachelp@quantum.com
Europe/Middle East/Africa: eurohelp@quantum.com
Preface
SuperLoader User’s Guide xxv
Preface
xxvi SuperLoader User’s Guide
Chapter 1
1Introduction
This chapter describes the SuperLoader components and functionality.
General Description 1
Data backup is essential to protect irreplaceable information. Backing up
data to magnetic tape is an easy, cost-efficient method used by many
small and medium sized businesses. However, most enterprises have so
much data that a single backup tape is not enough; the information has to
be spread across numerous tapes. To avoid constantly changing tapes
manually, many tape backup systems include a SuperLoader.
Each SuperLoader is a robot that includes a tape drive and one or two
magazines for tape cartridges. The user’s application can automatically
load and unload tape cartridges as required for data backup or data
retrieval. SuperLoaders provide compact, high capacity, but low cost
method for simple, unattended data backup.
SuperLoader User’s Guide 1
Chapter 1 Introduction
General Description
The SuperLoader contains either the DLT1, SDLT 220, SDLT 320,
SDLT 600, HP LTO-1, or HP LTO-2 tape drive, and one or two magazines
containing up to eight cartridges each. A single cartridge can be inserted
directly via a password-protected mailslot. The cartridge inserts directly
into the tape drive provided there is no cartridge already in the drive, or
you can load the cartridge into a magazine slot provided there is no
cartridge already in the slot.
Note: Throughout this manual, SuperLoaders containing the DLT1,
SDLT 220, SDLT 320, or SDLT 600 tape drives are referred to
as
SuperLoader DLT
. For those SuperLoaders containing
HP LTO-1 or HP LTO-2 tape drives, they are referred to as
SuperLoader LT O
common to all variants, the reference will be
. In instances where the information is
SuperLoader
.
The front panel on the SuperLoader includes a liquid crystal display
(LCD) screen and four function keys. A scrolling menu on the LCD screen
allows you to obtain information from the SuperLoader and enter
commands. The front panel also includes two light emitting diodes
(LEDs) indicating the SuperLoader’s ready status and error status.
The SuperLoader connects to your host server via a SCSI connection
allowing the host to send data and commands automatically. You can
also connect to the SuperLoader using an Ethernet connection to perform
administrative functions and download system updates.
2 SuperLoader User’s Guide
Chapter 1 Introduction
Front View
Front View 1
The mailslot, LCD, function keys, status LEDs, power switch, and left and
right magazines are visible on the front panel of the SuperLoader (see
figure 3
Figure 3 SuperLoader
Front View
).
Mailslot
Left magazine/blank
Power switch
Status LEDs
LCD 4 Function keys
Right magazine/blank
Mailslot 1 The SuperLoader has a manual entry port, the mailslot, which you can
use to load or unload a single cartridge. To maintain security, the mailslot
can be password protected. You can insert a cartridge in the mailslot even
if both magazines are completely filled, so long as the tape drive itself is
empty. You can also pass a tape cartridge from the mailslot to the
magazine if the drive is full but the magazine is not.
Note: You should run an inventory from the host application after
using the mailslot. The mailslot is not directly available from
the host application.
SuperLoader User’s Guide 3
Chapter 1 Introduction
Front View
LCD 1 The LCD allows you to use the scrolling menu to perform diagnostics and
to enter commands.
Function Keys 1 The function keys allow scrolling through menus to make selections as
shown in figure 4
Figure 4 Function
Keys
. These function keys are described in table 1.
Ready LED
Fault LED
Scroll down
Escape
Scroll up
Enter
4 SuperLoader User’s Guide
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