Quantum 6-01658-01 User Manual
User's Guide User's GuideUser's Guide User's Guide
StorNext
StorNext
®
3.0
6-01658-01
StorNext User’s Guide, 6-01658-01, Ver. A, Rel. 3.0, March 2007, Made in USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied,
including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum
Corporation may revise this publication from time to time without notice.
COPYRIGHT STATEMENT
Copyright 2007 by Quantum Corporation. All rights reserved.
StorNext copyright (c) 1991-2007 Advanced Digital Information Corporation (ADIC), Redmond, WA, USA. All rights
reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written
authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.
TRADEMARK STATEMENT
Quantum, DLT, DLTtape, the Quantum logo, and the DLTtape logo are all registered trademarks of Quantum
Corporation.
SDLT and Super DLTtape are trademarks of Quantum Corporation.
Other trademarks may be mentioned herein which belong to other companies.
Contents
Chapter 1 Introduction 1
About StorNext File System...................................................................... 1
About StorNext Storage Manager............................................................ 1
About Distributed LAN Clients ............................................................... 2
Purpose of This Guide....................................................................................... 3
How This Guide is Organized ......................................................................... 3
Notes, Cautions, and Warnings....................................................................... 4
Document Conventions .................................................................................... 5
Chapter 2 StorNext GUI Overview 6
Accessing the StorNext GUI............................................................................. 6
The StorNext Home Page ................................................................................. 9
System Monitors ......................................................................................... 9
StorNext Home Page Drop-Down Menus ............................................ 13
StorNext System Status............................................................................ 16
StorNext Server Status ............................................................................. 17
Home and Help Links.............................................................................. 17
Application Link....................................................................................... 18
The SNFS and SNSM Home Pages................................................................ 18
The SNFS Home Page .............................................................................. 19
SNFS Home Page Drop-Down Menus .................................................. 19
StorNext User’s Guide i
The SNSM Home Page...............................................................21
SNSM Home Page Drop-Down Menus...................................21
The Configuration Wizard................................................................24
Chapter 3 SNFS-Only GUI Overview 27
Accessing the SNFS GUI...................................................................27
The SNFS Home Page........................................................................29
The File System Monitor............................................................29
Drop-down Menus and Options ..............................................31
Shortcut Menu Options..............................................................33
Home and Help Links................................................................34
StorNext Server Status ...............................................................34
The SNFS Configuration Wizard.....................................................35
Chapter 4 Common StorNext Tasks 37
Entering the StorNext License..........................................................37
Entering a License String in the .dat File.................................44
Controlling User Access....................................................................45
Changing the Admin Password ...............................................46
Adding a New User....................................................................48
Modifying an Existing User ......................................................50
Deleting an Existing User ..........................................................51
Starting and Stopping StorNext Components ...............................51
Accessing StorNext Logs ..................................................................53
Scheduling StorNext Events.............................................................56
Viewing a Schedule ....................................................................57
Adding a New Schedule............................................................58
Modifying an Existing Schedule...............................................61
Deleting an Existing Schedule ..................................................62
Resetting a Schedule...................................................................63
Setting Up E-mail Notification.........................................................64
Cancelling SNSM Requests ..............................................................69
ii StorNext User’s Guide
Chapter 5 Backing Up StorNext 71
Types of StorNext Software Backups............................................................ 71
Setting up Email Notification For Backup ............................................72
Performing a StorNext Software Backup ..................................................... 73
Managing the Backup Policy.......................................................................... 74
Chapter 6 Managing the File System 77
Working With File Systems............................................................................77
Adding a File System ............................................................................... 78
Creating a File System From SNFS ........................................................ 86
Modifying a File System .......................................................................... 88
Deleting a File System.............................................................................. 89
Managing File System Operations ................................................................ 90
Disk Device Labeling ............................................................................... 90
Making Global Changes .......................................................................... 95
Working with the fsnameservers File.................................................... 99
Making or Unmaking a File System..................................................... 100
Starting and Stopping the File System................................................. 102
Mounting or Unmounting a File System............................................. 103
Working With Disks ......................................................................................104
Adding Disks........................................................................................... 104
Deleting Disks ......................................................................................... 106
Defragmenting a Disk ............................................................................ 107
Working With Stripe Groups ....................................................................... 107
Adding a Stripe Group .......................................................................... 108
Modifying a Stripe Group .....................................................................112
Deleting a Stripe Group.........................................................................115
Working With Affinities ...............................................................................115
Adding an Affinity ................................................................................. 116
Adding an Affinity Through SNSM .................................................... 122
Setting the Affinity in a Directory ........................................................124
Modifying an Affinity ............................................................................ 126
Deleting an Affinity................................................................................ 127
File System Configuration Restrictions ............................................... 128
Performing a Metadata Dump.....................................................................128
Using the SNSM File System Functions ..................................................... 129
Storing Files .............................................................................................130
Changing a File Version.........................................................................132
Recovering a File..................................................................................... 133
Recovering a Directory .......................................................................... 134
StorNext User’s Guide iii
Retrieving a File ........................................................................135
Retrieving a Directory..............................................................136
Freeing Disk Blocks ..................................................................137
Moving Files to New Media....................................................139
Modifying a File’s Attributes ..................................................140
Understanding Dynamic Resource Allocation............................141
About File System Expansion .................................................141
About Stripe Group Movement..............................................142
Expansion and Movement Steps ............................................142
Checking the File System................................................................143
Performing File System Expansion ...............................................145
Performing Stripe Group Movement............................................152
Launching the Movement Wizard .........................................153
Completing Metadata Stripe Group Movement ..................161
Reusing a Stripe Group After a Move ...................................162
Chapter 7 Managing Libraries 163
Adding a Library..............................................................................164
Starting the Add Library Wizard ...........................................164
Adding a SCSI Library.............................................................167
Adding an ACSLS Network Library......................................171
Adding a DAS Network Library ............................................172
Adding a Vault Library............................................................176
Modifying a Library ........................................................................177
Deleting a Library ............................................................................178
Auditing a Library ...........................................................................179
Changing the Library State.............................................................181
Chapter 8 Managing Drives and Disks 182
Working with Tape Drives .............................................................182
Adding a Tape Drive................................................................183
Modifying a Tape Drive...........................................................189
Deleting a Tape Drive ..............................................................190
Changing a Drive State ............................................................191
Cleaning a Tape Drive..............................................................192
Working with Drive Pools..............................................................193
Adding a Drive Pool.................................................................193
Modifying a Drive Pool ...........................................................195
iv StorNext User’s Guide
Deleting a Drive Pool ...............................................................197
Managing Disk Space ......................................................................198
Changing Watermark Parameters.................................................199
Chapter 9 Managing Media 201
Adding Media to a Configured Library ..................................................... 201
Adding a Vault........................................................................................207
Removing and Moving Media ..................................................................... 210
Removing Media.....................................................................................210
Moving Media......................................................................................... 215
Using the SNSM Media Functions .............................................................. 218
Moving Media Manually.......................................................................219
Mounting and Dismounting Media..................................................... 221
Adding Media Types to a Policy Class................................................ 222
Removing Media From the Storage Manager .................................... 223
Moving Blank Media.............................................................................. 224
Transcribing Media ................................................................................225
Changing Media Attributes...................................................................227
Reclassifying a Media Class Grouping................................................228
Cleaning Media....................................................................................... 230
Cancelling the Eject Media Process......................................................231
Chapter 10 Managing Storage Disks 232
Storage Disk Deduplication..........................................................................233
Adding a Storage Disk .................................................................................. 234
Modifying a Storage Disk ............................................................................. 238
Deleting a Storage Disk................................................................................. 239
Changing a Storage Disk State.....................................................................240
Cleaning a Storage Disk................................................................................ 242
Chapter 11 Data Migration Management 244
Policy Classes and Relationships................................................................. 245
Stub Files .................................................................................................. 245
Disk-to-Disk Relocation ......................................................................... 246
StorNext User’s Guide v
Adding a Storage Policy..................................................................246
Adding a Policy Class Through SNSM Without a Relation
Point.....................................................................................253
Adding a Relation Point to a Policy Class.............................258
Modifying a Policy Class ................................................................260
Deleting a Policy Class ....................................................................260
Adding Media to a Policy Class.....................................................262
Applying a Policy Class ..................................................................263
Chapter 12 StorNext Reports 264
SNFS Reports.............................................................................265
The Backup Information Report ....................................................266
The Drive State Information Report..............................................267
The File Information Report...........................................................269
The Library Information Report ....................................................272
The Library Space Used Report .....................................................274
The Media Information Report ......................................................275
The Media Class Information Report............................................280
The Policy Class Information Report ............................................283
The Relation Information Report...................................................286
The Request Information Report ...................................................288
The Scheduler Information Report................................................289
The Storage Disk Information Report...........................................291
The Directory Affinity Report........................................................294
The File System Statistics Report...................................................297
The Stripe Group Statistics Report................................................299
The File System Client Report........................................................301
The File System LAN Client Report..............................................305
Chapter 13 Service Management 308
Using Health Check.........................................................................308
Running a Health Check..........................................................309
Viewing the Health Check History ........................................309
Viewing the Health Check Results.........................................311
vi StorNext User’s Guide
Using State Capture.......................................................................................312
Capturing the Current System State ....................................................312
Downloading a Previous System Capture..........................................313
Deleting a Previous System Capture ................................................... 314
Using the System Status Tool....................................................................... 314
Chapter 14 Customer Assistance 319
Quantum Technical Assistance Center.......................................................319
Appendix A HA Failover 320
Appendix B Using The Command Line Interface 322
Labeling Disk Devices................................................................................... 323
Modifying Global Settings............................................................................ 324
Making a File System .................................................................................... 326
Starting and Stopping SNFS......................................................................... 327
Unmounting or Mounting a File System.................................................... 328
Creating a File System Server....................................................................... 329
Adding a File System Client......................................................................... 331
Configuring a Stripe Group..........................................................................332
Adding an Affinity ........................................................................................333
Creating a Disk-to-Disk Policy Class .......................................................... 335
Modifying a Disk-to-Disk Policy Class................................................ 336
Manual Disk-to-Disk Relocation .......................................................... 336
Enabling Stub File Support........................................................................... 337
Managing Storage Disks with Deduplication Enabled ............................ 338
Adding a Dedup Sdisk........................................................................... 338
Modifying a Dedup Sdisk...................................................................... 338
Deleting a Dedup Sdisk .........................................................................338
Obtaining Dedup Sdisk Information ................................................... 339
Obtaining Distributed LAN Client Information ....................................... 340
The proxy Command ............................................................................. 340
The proxy long Command ....................................................................340
The proxy who Command .................................................................... 341
Using the Dynamic Resource Allocation Feature .....................................341
Checking the File System....................................................................... 342
StorNext User’s Guide vii
Adding a Stripe Group Without Moving..............................342
Adding and Moving a Data Stripe Group ............................343
Moving a Metadata/Journal Stripe Group...........................344
Appendix C RAS Messages 347
Media and Drive RAS Messages....................................................347
SNFS RAS Messages........................................................................361
Other RAS Messages .......................................................................371
viii StorNext User’s Guide
Figures
Figure 1 StorNext Login Window ............................................................. 7
Figure 2 StorNext Home Page ................................................................... 8
Figure 3 File System Monitor................................................................... 10
Figure 4 Library Monitor.......................................................................... 11
Figure 5 Storage Disk Monitor................................................................. 12
Figure 6 Service - System Status screen.................................................. 17
Figure 7 Application Link ........................................................................ 18
Figure 8 SNFS Home Page ....................................................................... 19
Figure 9 SNSM Menu................................................................................ 22
Figure 10 StorNext Configuration Wizard............................................... 25
Figure 11 Config Menu Options................................................................ 26
Figure 12 StorNext File System Login Window...................................... 28
Figure 13 SNFS Home Page ....................................................................... 29
Figure 14 File System Monitor................................................................... 30
Figure 15 File System Menus ..................................................................... 31
Figure 16 Start/Stop SNFS Screen............................................................. 34
Figure 17 Complete Start/Stop SNFS Screen .......................................... 35
StorNext User’s Guide ix
Figure 18 SNFS Configuration Wizard Screen ..........................36
Figure 19 Enter License Introduction Screen .............................39
Figure 20 Quantum License Agreement.....................................40
Figure 21 Enter License Strings Screen.......................................41
Figure 22 Complete Enter License Screen (Temporary)...........42
Figure 23 License Reminder .........................................................42
Figure 24 Complete Enter License Screen (Permanent) ...........44
Figure 25 License String Example ...............................................45
Figure 26 User Access Control Screen ........................................46
Figure 27 <Modify User Screen ...................................................47
Figure 28 Add New User Screen ................................................48
Figure 29 Modify User Screen......................................................50
Figure 30 Start/Stop StorNext Screen.........................................52
Figure 31 Complete Start/Stop StorNext Task Screen .............53
Figure 32 Select Log Screen ..........................................................54
Figure 33 Select File Screen...........................................................55
Figure 34 Log File Example..........................................................56
Figure 35 Feature Schedules Screen ............................................58
Figure 36 Feature Schedules Screen 2 .........................................59
Figure 37 Add Feature Schedules Screen ...................................60
Figure 38 Configure E-mail Notification Screen .......................65
Figure 39 Configure SMTP E-mail Screen..................................66
Figure 40 Configure E-mail Addresses Screen ..........................67
Figure 41 Complete E-mail Configuration Screen ....................68
Figure 42 Cancel Request Screen .................................................69
Figure 43 Backup StorNext Screen ..............................................73
Figure 44 Complete Backup Task Screen ...................................74
Figure 45 Backup Policy Screen...................................................75
Figure 46 File System - Introduction Screen ..............................78
x StorNext User’s Guide
Figure 47 Add New File System Screen ................................................... 79
Figure 48 Directory Browser Window...................................................... 80
Figure 49 Select Directory Window .......................................................... 80
Figure 50 Disk Settings Screen...................................................................81
Figure 51 Customize Stripe Group Screen ............................................... 83
Figure 52 Label Help Screen....................................................................... 84
Figure 53 Complete FIle System Task Screen .......................................... 86
Figure 54 Configure File System Screen................................................... 87
Figure 55 Label Disk Device Screen .......................................................... 91
Figure 56 VTOC Message ........................................................................... 92
Figure 57 Labeling Warning....................................................................... 92
Figure 58 Explorer User Prompt................................................................ 93
Figure 59 Data Loss Warning..................................................................... 93
Figure 60 Unlabel Warning ........................................................................94
Figure 61 Modify Global Settings Screen ................................................. 96
Figure 62 Make File System Screen......................................................... 101
Figure 63 Start or Stop File System Screen............................................. 102
Figure 64 Mount or Unmount File System Screen ................................ 103
Figure 65 Manage Disks Screen ............................................................... 105
Figure 66 Add Disk Screen....................................................................... 105
Figure 67 Configure Stripe Group Screen .............................................. 109
Figure 68 Add Stripe Group Screen ........................................................110
Figure 69 Modify Stripe Group Screen................................................... 113
Figure 70 Add Affinity Introduction Screen.......................................... 117
Figure 71 Add Affinity Screen ................................................................. 118
Figure 72 Select Directory Screen ............................................................119
Figure 73 Assign Affinity Screen............................................................. 120
Figure 74 Exclusive Stripe Group Screen ............................................... 121
Figure 75 Complete Add Affinity Task Screen...................................... 122
StorNext User’s Guide xi
Figure 76 Add, Modify, or Delete Affinities Screen................123
Figure 77 Add Affinity Screen ...................................................123
Figure 78 Set Affinity Screen......................................................125
Figure 79 Set Affinity Screen......................................................125
Figure 80 Modify Affinity Screen ..............................................126
Figure 81 Metadata Dump of File System Screen ...................129
Figure 82 Store Files Screen........................................................130
Figure 83 Optional Store Parameters Screen............................131
Figure 84 Change File Version Screen ......................................132
Figure 85 Recover Files Screen...................................................133
Figure 86 StorNext Recoverable Files Screen...........................134
Figure 87 Recover Directory Screen ..........................................135
Figure 88 Retrieve Files Screen ..................................................136
Figure 89 Retrieve Directory Screen..........................................137
Figure 90 Free Disk Blocks Screen.............................................138
Figure 91 Move Files to New Media Screen.............................139
Figure 92 Modify File Attributes Screen...................................140
Figure 93 Check File System Screen..........................................143
Figure 94 Check File System Status Screen ..............................145
Figure 95 File System Expansion Introduction Screen ...........147
Figure 96 Check File System Reminder....................................147
Figure 97 Data Stripe Group Selection Screen.........................148
Figure 98 Metadump Warning ..................................................149
Figure 99 New Data Stripe Group Screen ................................150
Figure 100 Complete File System Task Screen ..........................151
Figure 101 Move Stripe Group Screen........................................154
Figure 102 Move Stripe Group Introduction Screen.................155
Figure 103 Move Options Screen.................................................156
Figure 104 Data Stripe Group Move Screen...............................157
xii StorNext User’s Guide
Figure 105 No Writable Stripe Groups Warning.................................... 157
Figure 106 Destination Stripe Group Too Small Warning..................... 158
Figure 107 Metadata Stripe Group Message............................................ 158
Figure 108 Metadata/Journal Move Screen............................................. 159
Figure 109 Complete Stripe Group Move Screen.................................... 160
Figure 110 Process Initiated Status Screen ...............................................161
Figure 111 Stripe Group Move Status Screen .......................................... 162
Figure 112 Library Introduction Screen.................................................... 165
Figure 113 Library Type Screen ................................................................. 166
Figure 114 Library Name Screen ............................................................... 167
Figure 115 Media Types Screen ................................................................. 168
Figure 116 SCSI Device Screen................................................................... 169
Figure 117 Complete Add Library Task Screen ...................................... 170
Figure 118 ACSLS Library Name Screen..................................................171
Figure 119 DAS Configuration Screen......................................................172
Figure 120 DAS Library Name Screen...................................................... 173
Figure 121 DAS Media Types Screen........................................................ 174
Figure 122 DAS 2 Library Name Screen................................................... 175
Figure 123 Vault Library Name Screen .................................................... 176
Figure 124 Configure Library Screen........................................................177
Figure 125 Modify SCSI Library Screen.................................................... 178
Figure 126 Audit Library Screen................................................................ 180
Figure 127 Change Library State Screen................................................... 181
Figure 128 Tape Drive Introduction Screen ............................................. 183
Figure 129 Associated Library Screen.......................................................184
Figure 130 Hardware Devices Screen ....................................................... 185
Figure 131 Complete Add Drive Task Screen.......................................... 186
Figure 132 Match Devices with Slots Screen............................................187
Figure 133 Tape Drive Mapping Help Screen ......................................... 188
StorNext User’s Guide xiii
Figure 134 Configure Drives Screen............................................189
Figure 135 Modify Drive Screen ..................................................190
Figure 136 Delete Warning Window ..........................................191
Figure 137 Change Drive State Screen........................................191
Figure 138 Clean Drive Screen.....................................................192
Figure 139 Configure Drive Pools Screen...................................194
Figure 140 Add New Drive Pool Screen.....................................194
Figure 141 Warning Message Window.......................................195
Figure 142 Modify Drive Pool Screen .........................................196
Figure 143 Restart Message Window..........................................196
Figure 144 Delete Warning Message...........................................197
Figure 145 Manage Disk Space Screen........................................198
Figure 146 Change Watermark Parameters Screen...................200
Figure 147 Add Media - Introduction Screen ............................202
Figure 148 Associated Library Screen.........................................203
Figure 149 Associated Library Screen 2......................................204
Figure 150 Select Mailbox Screen ................................................205
Figure 151 Complete Add Media Task Screen ..........................206
Figure 152 Select Media Type Screen..........................................207
Figure 153 Add Media IDs Screen...............................................208
Figure 154 Create New Media ID Screen ...................................209
Figure 155 Remove or Move Media Screen................................210
Figure 156 Select Media Screen....................................................211
Figure 157 StorNext Media Browser Screen ..............................212
Figure 158 Complete Remove/Move Media Task Screen .......213
Figure 159 Library Operator Interface Screen ...........................214
Figure 160 LOI Eject Screen..........................................................214
Figure 161 Select Destination Library Screen ............................216
Figure 162 Library Operator Interface Screen ...........................217
xiv StorNext User’s Guide
Figure 163 LOI Enter Screen....................................................................... 218
Figure 164 Move Files to New Media Screen........................................... 219
Figure 165 Media Browser Screen ............................................................. 220
Figure 166 Mount Media Screen................................................................221
Figure 167 Dismount Media Screen .......................................................... 222
Figure 168 Add Media Screen....................................................................223
Figure 169 Remove Media From SNSM Screen....................................... 224
Figure 170 Move Blank Media Screen....................................................... 225
Figure 171 Transcribe Media Screen ......................................................... 226
Figure 172 Change Media Attributes Screen ........................................... 227
Figure 173 Reclassify Media Screen .......................................................... 228
Figure 174 Media Class Browser Window............................................... 229
Figure 175 Clean Media Screen.................................................................. 230
Figure 176 Cancel Eject Process Screen..................................................... 231
Figure 177 Configure Storage Disk Screen............................................... 234
Figure 178 Add Storage Disk - Introduction Screen ............................... 235
Figure 179 Add Storage Disk Screen.........................................................236
Figure 180 Complete Storage Disk Screen ............................................... 237
Figure 181 Modify Storage Disk Screen.................................................... 238
Figure 182 Delete Warning Message......................................................... 240
Figure 183 Change Storage Disk State Screen ......................................... 241
Figure 184 Clean Storage Disk Screen....................................................... 242
Figure 185 Storage Policy Introduction Screen........................................ 247
Figure 186 Policy Class and Directory Screen ......................................... 248
Figure 187 Directory Browser Window.................................................... 249
Figure 188 Relocation Policy Selection Screen......................................... 250
Figure 189 Store, Truncate, and Relocate Times Screen......................... 251
Figure 190 Number of File Copies and Media Type Screen .................. 252
Figure 191 Complete Storage Policy Task Screen ................................... 253
StorNext User’s Guide xv
Figure 192 Manage Policy Classes Screen..................................254
Figure 193 Add Policy Class Screen............................................254
Figure 194 Modify Parameters Screen ........................................255
Figure 195 Manage Policy Class Relationships Screen.............258
Figure 196 Add Relationship Screen...........................................259
Figure 197 Directory Browser Window......................................259
Figure 198 Remove Relationships Screen...................................261
Figure 199 Add Media Screen......................................................262
Figure 200 Backup Information Report ......................................266
Figure 201 Drive States Report Screen........................................268
Figure 202 Drive State Information Report................................269
Figure 203 Files Report Screen .....................................................270
Figure 204 StorNext File Browser Screen ...................................271
Figure 205 FIle Information Report.............................................272
Figure 206 Libraries Report Screen .............................................273
Figure 207 Library Information Report ......................................274
Figure 208 Library Space Used Report .......................................275
Figure 209 Media Report Screen..................................................277
Figure 210 Media Browser screen................................................278
Figure 211 Media Information Report ........................................279
Figure 212 Detailed Media Information Report........................280
Figure 213 Media Class Report Screen .......................................281
Figure 214 Media Class Information Report..............................282
Figure 215 Policy Classes Report Screen ....................................285
Figure 216 Policy Class Information Report ..............................286
Figure 217 Directory/Policy Class Relationships Report
Screen.................................................................................................287
Figure 218 Relation Information Report.....................................288
Figure 219 Request Report Screen...............................................289
xvi StorNext User’s Guide
Figure 220 Scheduler Report Screen..........................................................290
Figure 221 Scheduler Information Report................................................ 291
Figure 222 Storage Disk Report Screen..................................................... 293
Figure 223 Storage Disk Information Report ........................................... 294
Figure 224 Affinities Report Screen........................................................... 295
Figure 225 Directory Browser Screen........................................................296
Figure 226 Directory Affinity Report ........................................................296
Figure 227 File System Report Screen....................................................... 298
Figure 228 File System Statistics Report ................................................... 299
Figure 229 Stripe Groups Report Screen .................................................. 300
Figure 230 Stripe Group Statistics Report ................................................ 301
Figure 231 File System Client Report Screen ........................................... 303
Figure 232 File System Client Report........................................................ 304
Figure 233 File System Distributed LAN Client Statistics Report
Screen............................................................................................................... 306
Figure 234 File System LAN Client Report.............................................. 307
Figure 235 Health Check Tests Screen...................................................... 309
Figure 236 Health Check History Screen.................................................. 310
Figure 237 Health Check Results Screen ..................................................311
Figure 238 Capture System State Screen ..................................................312
Figure 239 Download Capture File Screen............................................... 313
Figure 240 Service - System Status Screen................................................ 315
Figure 241 RAS Ticket Details Screen ....................................................... 316
Figure 242 Recommended Actions Screen...............................................318
Appendix Figures
Figure 1 No Media Found RAS..............................................................348
Figure 2 Possible Drive/Media Mount Discrepancy RAS................. 349
Figure 3 Tape Drive Alerts RAS part 1 ................................................. 350
StorNext User’s Guide xvii
Figure 4 Tape Drive Alerts RAS part 2 ...................................351
Figure 5 Tape Drive Alerts RAS part 3 ...................................352
Figure 6 Drive Reported Drive Error RAS .............................353
Figure 7 Cleaning of Drive Failed RAS...................................354
Figure 8 Wrong Firmware Level/Invalid Drive Type
RAS.....................................................................................................354
Figure 9 Drive Removed RAS..................................................355
Figure 10 Tape Drive -Configuration Failed RAS...................355
Figure 11 Tape Drive - Reported Media Error RAS................356
Figure 12 Cleaning Media Expired RAS...................................356
Figure 13 No Cleaning Media Available RAS .........................357
Figure 14 Media Suspect Threshold Count Exceeded RAS...357
Figure 15 Media Format Failure RAS .......................................358
Figure 16 Invalid Media Label Detected RAS..........................359
Figure 17 Media Not Found RAS ..............................................360
Figure 18 Duplicate Physical Media Found RAS....................360
Figure 19 Storage Disk Taken Offline RAS ..............................361
Figure 20 Configuration Not Supported RAS .........................362
Figure 21 Label Validation Failure RAS ...................................362
Figure 22 Connection Rejected RAS..........................................363
Figure 23 File System Failover RAS ..........................................363
Figure 24 I/O Error RAS.............................................................364
Figure 25 Journaling Error Detected RAS ................................364
Figure 26 SNFS License Required RAS.....................................365
Figure 27 SNFS License Failure RAS.........................................365
Figure 28 LUN Mapping Changed RAS...................................366
Figure 29 Communication Failure RAS....................................366
Figure 30 Metadata Inconsistency Detected RAS ...................367
Figure 31 Bad File System Metadata Dump RAS....................367
xviii StorNext User’s Guide
Figure 32 Metadata Dump Failure RAS ................................................. 368
Figure 33 File Processing Failure RAS .................................................... 368
Figure 34 Missing LUNs RAS ..................................................................369
Figure 35 Disk Space Allocation Failure RAS........................................369
Figure 36 System Resource Failure RAS................................................. 370
Figure 37 Shutdown Error RAS ...............................................................370
Figure 38 Initialization Failure RAS........................................................ 371
Figure 39 Checksum Error RAS...............................................................372
Figure 40 Troubleshooting the StorNext Software RAS.......................373
Figure 41 Closing Service Tickets RAS................................................... 374
Figure 42 Analyzing Service Tickets RAS .............................................. 375
Figure 43 Viewing Service Tickets RAS.................................................. 376
Figure 44 Vault Failure RAS..................................................................... 376
Figure 45 Robotics - Not Ready RAS ......................................................377
Figure 46 Robotics - Move Failure RAS..................................................378
Figure 47 Robotics - Wrong Firmware Level/Invalid Library Type
RAS................................................................................................................... 379
Figure 48 Backup Failed RAS................................................................... 380
Figure 49 Backup Errors RAS................................................................... 381
Figure 50 Configuration Violations RAS................................................382
Figure 51 Invalid Configuration RAS ..................................................... 383
Figure 52 Downloading a System State Capture RAS.......................... 383
Figure 53 Capturing a System State RAS ............................................... 384
StorNext User’s Guide xix
xx StorNext User’s Guide
Chapter 1
1Introduction
StorNext is data management software that enables customers to
complete projects faster and confidently store more data at a lower cost.
Used in the world's most demanding environments, StorNext is the
standard for high performance shared workflow operations and multitier
archives. StorNext consists of two components: StorNext File System
(SNFS), a high performance data sharing software, and StorNext Storage
Manager (SNSM), the intelligent, policy-based data mover.
About StorNext File System 1
About StorNext Storage Manager 1
StorNext User’s Guide 1
StorNext File System streamlines processes and facilitates faster job
completion by enabling multiple business applications to work from a
single, consolidated data set. Using SNFS, applications running on
different operating systems (Windows, Linux, UNIX, HPUX, AIX, and
Mac OS X) can simultaneously access and modify files on a common,
high-speed SAN storage pool. This centralized storage solution
eliminates slow LAN-based file transfers between workstations and
dramatically reduces delays caused by single-client failures. With SNFS,
any server can access files and pick up processing requirements of a
failed system to continue operations.
StorNext Storage Manager enhances the StorNext solution by reducing
the cost of long term data retention, without sacrificing accessibility.
SNSM sits on top of SNFS and utilizes intelligent data movers to
transparently locate data on multiple tiers of storage. This enables
customers to store more files at a lower cost, without having to
Chapter 1 Introduction
reconfigure applications to retrieve data from disparate locations.
Instead, applications continue to access files normally and SNSM
automatically handles data access – regardless of where the file resides.
As data movement occurs, SNSM also performs a variety of data
protection services to guarantee that data is safeguarded both on site and
off site.
About Distributed LAN Clients 1
StorNext supports distributed LAN clients. Unlike a traditional StorNext
SAN client, a distributed LAN client does not connect directly to
StorNext via fibre channel or iSCSI, but rather across a LAN through a
gateway system called a distributed LAN server. The distributed LAN
server is itself a directly connected StorNext client, but it processes
requests from distributed LAN clients in addition to running
applications. Any number of distributed LAN clients can connect to
multiple distributed LAN servers.
Besides the obvious cost-savings benefit of using distributed LAN clients,
there will be performance improvements as well.
Distributed LAN clients must be licensed in the same way as StorNext
SAN clients. When you request your permanent StorNext license, you
will need to specify the number of distributed LAN clients you plan to
use. Naturally, you can always purchase additional distributed LAN
client licenses as your needs expand. For more information about
StorNext licensing, see Entering the StorNext License
on page 37.
StorNext provides distributed LAN client information via the status
monitors on the StorNext home page, SNSM home page, and SNFS home
page. More detailed information is available through the Clients Report
and the Distributed LAN Client Performance Report. For more
information about StorNext reports, see StorNext Report
s on page 264.
Before you can fully use distributed LAN clients, you must first configure
a distributed LAN server and distributed LAN clients as described in the
StorNext Installation Guide.
StorNext User’s Guide 2
Purpose of This Guide
This guide is intended to assist StorNext users perform day-to-day tasks
with the software. This guide also describes how to generate reports.
Quantum recommends using the graphical user interface to accomplish
tasks, but an appendix provides alternative procedures for users who
wish to perform those tasks via the command line interface.
How This Guide is Organized
This guide contains the following chapters:
Chapter 1 Introduction
Purpose of This Guide
• Chapter 1,
• Chapter 2, StorNext GUI Overview
• Chapter 3, SNFS-Only GUI Overview
• Chapter 4, Common StorNext Tasks
• Chapter 5, Backing Up StorNext
• Chapter 6, Managing the File System
• Chapter 7, Managing Libraries
• Chapter 8, Managing Drives and Disks
• Chapter 9, Managing Media
• Chapter 10, Managing Storage Disks
• Chapter 11, Data Migration Management
• Chapter 12, StorNext Reports
• Chapter 13, Service Management
• Chapter 14, Customer Assistance
• Appendix A, HA Failover
• Appendix B, Using The Command Line Interface
Introduction
StorNext User’s Guide 3
• Appendix B, RAS Messages
Notes, Cautions, and Warnings
The following table describes important information about Notes,
Cautions, and Warnings used throughout this guide.
Description Definition Consequences
Chapter 1 Introduction
Notes, Cautions, and Warnings
Note: Indicates important
information that helps
you make better use of
the software.
Caution: Advises you to take or
avoid a specified action.
Warning: Advises you to take or
avoid a specified action.
No hazardous or
damaging consequences.
Failure to take or avoid
this action could result
in loss of data.
Failure to take or avoid
this action could result
in physical harm to the
user or hardware.
StorNext User’s Guide 4
Document Conventions
This guide uses the following document conventions to help you
recognize different types of information.
Conventions Examples
Chapter 1 Introduction
Document Conventions
For all UNIX-based
commands, the # prompt is
implied, although it is not
shown.
For all UNIX-based
commands, words in italic are
variables and should be
replaced with user-defined
values.
TSM_control stop
is the same as
# TSM_control stop
cvaffinity <filename>
where <filename> is a
variable and should be
replaced with a user-defined
value.
StorNext User’s Guide 5
Chapter 2
2StorNext GUI Overview
This section describes how to access and navigate through the StorNext
GUI, which includes both SNFS and SNSM. If you purchased SNFS only,
refer to SNFS-Only GUI Overview
This chapter includes the following topics:
.
• Accessing the StorNext GUI
• The StorNext Home Page
• The SNFS and SNSM Home Pages
• The Configuration Wizard
Note: StorNext supports internationalization for the name space of
the file system. This support is fully UTF-8 compliant. It is up
to the individual client to set the proper UTF-8 locale.
Accessing the StorNext GUI
The StorNext GUI is browser-based and can be remotely accessed from
any machine with access to the StorNext server.
StorNext User’s Guide 6
Chapter 2 StorNext GUI Overview
Accessing the StorNext GUI
Use this procedure to access the StorNext GUI.
1 Open a Web browser.
Note: StorNext-supported browsers are:
• Internet Explorer 5.5, 6 and 7
• Netscape 7.x
• Mozilla 1.0 and later
• FireFox 1.5 and later or 2.0 and later
To ensure proper browser operation, all monitors must be set to
display at a minimum resolution of 1073 x 768. If you use a popup
blocker, be sure to enable pop-ups in order to ensure that the StorNext
Configuration Wizard functions properly.
2 In the browser’s Address field, type the full address of the machine
and its port number, and then press Enter. For example: http://
<machine name>:<port number>. Use the name of the machine and
port number you copied when you installed the StorNext software.
Note: Typically, the port number is 81. If port 81 is in use, use the
next unused port number. (I.e., 82, 83, etc.)
After you enter the machine name and port number, the following
window appears:
Figure 1 StorNext Login
Window
3 In the User ID field, type admin and press TAB.
4 In the Password field, type admin and click OK.
The initial StorNext GUI appears. A message asks you to start nonrunning components.
5 Click OK to start the StorNext components. The StorNext GUI
launches.
StorNext User’s Guide 7
Figure 2 StorNext Home Page
Ref
Syst
StorNext Syst
Chapter 2 StorNext GUI Overview
Accessing the StorNext GUI
The following illustration shows the main components of the
StorNext Home Page.
Component
Navigation
em
Monitors
Link to
Quantum
Drop-down
Menu Options
resh
Buttons
Mo nit o r R efr e s h
Rate Options
StorNext User’s Guide 8
Application
Link
em Status
StorNext Server Status
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