Quantum 560UF-D, 560UF-L User Manual

Professional External Modem

QUANTUM DATA SYSTEMS (HK) LTD.

USER'S MANUAL

560UF/L & 560UF/D External Modem

ACTIVE Professional External Modem

USER`S MANUAL

For Models:

560UF/L & 560UF/D

The contents of this manual are subject to change without prior notice.

Quantum Data Systems (H.K.) Ltd. shall not be held liable for technical or editorial omissions or errors made herein; nor for incidental or consequential damages resulting from the furnishing, performance or use of this material.

Trademarks

n Hayes - Hayes Microcomputer Products, Inc. n MNP - Microcom Inc. n IBM - International Business Machines Inc. n Telix - EXIS Inc. n BTLZ - British Telecommunications. n Mirror III - Softklone Inc. n Procomm - Datastorm Technologies, Inc. n Homefax 2 - HongKong Telecom. n Active, QFax & QCom - Quantum Data Systems (H.K.) Ltd. n Other product names mentioned herein are registered trademarks of their own

companies.

Edition 2.0 September, 2003

 1999 Quantum Data Systems (H.K.) Ltd.

Quantum Data Systems (H.K.) Ltd.

Unit 9, 7th Floor, Block B, Hoi Luen Industrial Centre, 55 Hoi Yuen Road, Kwun Tong, Hong Kong Tel : (852) 2304-1199 Fax : (852) 2341-3292 Web site : http://www.quantum.com.hk E-mail : info@quantum.com.hk

WARNING - AUSTRALIAN USERS

This FAX/Modem has been tested with Bitcom, Bitware for windows and fully complies with AUSTEL Technical Standards if the following conditions are followed :

1 THE NUNMBER OF RE- DIAL MUST NOT BE SET TO GREATER THAN 3

2. THE MODEM MUST NOT BE CONFIGURED TO THE BELL MODE OF OPERATION

Software packages other than the above, or any other configurations defined by the user, were not tested and may result in the modem being operated in a non-compliant manner.

CONSEQUENTLY, THERE WOULD BE NO PERMIT IN FORCE FOR THIS EQUIPMENT, AND THE TELECOMMUNICATIONS ACT 1991 PRESCRIBES A PENALTY OF $12,000 FOR CONNECTION OF NON-PERMITTED EQUIPMENT.

For external modem, users must only use an ACTIVE AC Adaptor, Model No. : 4824-1485-3AC. (Approval No. : N12430)

WARNING - SWEDISH USERS

After the country code or the digit 0 from a PBX, users must use a W to indicate dial tone detection. It is not allowed to use pause (comma) instead of dial tone detection (W).

TABLE OF CONTENTS

CHAPTER 1. INTRODUCTION 1

CHAPTER 2. INSTALLATION 2

CHAPTER 3. LEASED LINE OPERATION 9

APPENDIX A. AT COMMANDS 11

APPENDIX B. RESULT CODES 24

APPENDIX C. S REGISTERS 26

APPENDIX D. CABLE PINS ASSIGNMENT 36

APPENDIX E. SPECIFICATIONS 37

APPENDIX F. APPLICATION EXAMPLES 39

APPENDIX G. LED CONFIGURATION CHART FOR LEASED LINE 40

CHAPTER 1. INTRODUCTION

OVERVIEW

Congratulations on your purchase of ACTIVE Professional External Modem. The modem equip s with V.42/MNP2-4 error control, V.42bis/MNP5 data compression as well as 14400bps facsimile functions. It incorporates the latest in advanced communications technology providing maximum functionality and 100% data transfer accuracy at the highest data transfer speed. Active External modem is compatible with many terminal servers and multiport serial adapters available world wide, such as Cisco 2500 series, Computone, Chase Research, Perle Specialix, Nortel Bay Networks, Lantronix, 3 Com, Moxa, Digi Board, Systech, Gts, Huawei , etc.

This guide describes the following models :

n 560UF/D :External dial up modem

n 560UF/L: External leased-line modem

ACTIVE Professio nal External Modem User’s Manual

CHAPTER 2. INSTALLATION

Carefully unpack the product package that you have received and check the contents as following:

n The modem equipment n Telephone cable n 5V DC power adapter & power cable n Modem cable: 9 pins male to 9/25 pins female n Digital User’s Manual (Download from www.quantum.com.hk)

The Rear View: 560UF/L & 560UF/D External Modem

Line Jack

Only use the middle 2 pins (Pin 2 & Pin 3) to connect to the “Line” jack of the modem.

SERIAL PORT

For pin assignment, please refer to Appendix D

Install your external modem

1. Power off the computer or terminal and the modem.

2. Modem cable: Connect the 9-pins male modem cable to the “Serial

Port” of the modem. Tighten the screws.

Connect the other end of the modem cable ( 9-pins & 25-pins female) to the serial port of your Computer or terminal. Tighten the screws.

3. Telephone Line cable: Connect one end the phone cable to the “Line”

jack of the modem and the other end to the telephone line or leasedline jack..

4. Power Adapter: Connect the 5VDC power adapter jack to the “5V

DC” port of the modem. The other end of the power cable to the 110/220 power socket.

5. Power on the computer or terminal and the modem. Configure the

modem by issuing the appropriate AT commands or using the front panel switches.

6. The modem is ready for operation.

ACTIVE Professio nal External Modem User’s Manual

CHAPTER 2. INSTALLATION

THE FRONT PANEL: 560UF/L & 560UF/D External Modem

The front panel consists of seven light indicators, a 7 segment LED and five switch buttons which are explained as follows:

Seven light indicators: MR (Modem Ready): This light indicates the modem is ready for AT

command.

TR (Terminal Ready): This light is ON when the terminal or PC (Data Terminal Equipment) is ready to send or receive data, i.e. when the Data Terminal Ready signal is ON.

CD (Carrier Detect) : The Carrier Detect light is ON when a connection is made with another modem, or when the AT&C0 command is issued.

TD (Transmit Data) : This indicator is ON and flashing when the terminal transmits data to the modem.

RD (Receive Data): This indicator is ON and flashing when the terminal receives data from the modem.

AA (Automatic-answer): Lights up when the modem has been set to automatic-answer mode. Also flashes when the modem has detected incoming rings.

OH (Off Hook) : Lights up when the modem uses the telephone line (in the data mode). The OH indicator goes out when the modem hangs up the phone line or when it is in the Talk mode.

ACTIVE Professio nal External Modem User’s Manual

CHAPTER 2. INSTALLATION

A 7-segment LED (optional)

Monitor the line speed. The speed may fall down or step up depending on the telephone line quality.

9 - 33600 bps 8 - 31200 bps 7 - 28800 bps 6 - 26400 bps 5 - 24000 bps 4 - 21600 bps 3 - 19200 bps 2 - 16800 bps 1 - 14400 bps 0 - 12000 bps A - 9600 bps C - 7200 bps E - 4800 bps F - 2400 bps H - 1200 bps L - 600 bps P - 300 bps F. - fax mode

Five switch buttons:

1. Normal / Config.

Select between Normal and Configuration mode. ‘POP ’ position is the Normal mode, ‘PUSH ’ position is the Config. mode. In Config. mode, the modem can be configured through the front panel switches. After configuration, the modem must be set back to Normal mode.

2. Menu (menu 0 – menu C)

a. If the modem is in Config. mode, this switch acts as a menu pointer.

Toggle this switch causes the modem to increase the pointer by 1. (please refer to the section ‘modem configuration table’).

b. If the modem is in Normal mode, this switch has no function.

3. T/D(Talk/Data) or Function (Function)

Operation of this switch depends on the

Normal / Config.

and the

switches.

If the modem is in Config. mode, this switch acts as a Function

pointer. (please refer to the section ‘modem configuration table).

4. O/A (Originate/Answer) or En (Enable)

The operation of this switch depends on the

ACTIVE Professio nal External Modem User’s Manual

Normal / Config.

switch.

CHAPTER 2. INSTALLATION

a. If the modem is in Normal mode, it acts as a

O/A

switch. Toggle this

switch causes the modem to change from Originate mode to Answer mode and the LED segment displays ‘A.’ for answer mode, or ’O.‘ for Originate mode.

b. If the modem is in Config. mode, it acts as an Enable switch. Toggle

this switch causes the modem to execute the selected features and LED segment shows 'U'. The features (except menu 7) were saved to NVM profile 0 automatically (please refer to the section ‘modem configuration').

5. Reset

switch

– Press to reset the modem during unexpected software hung-up.

Use T/D Switch to dial

1. Store a 36-digit dial string in the specified entry (n =1-3) for later

dialing (AT&Zn=<T or P><tel. no> , n=1-3, i.e AT&Z1=T123456 for tone dial, AT&Z1=P123456 for pulse dial).

2. Set

3. Toggle the

4. Toggle the

Normal / Config.

Switch to the desired Menu 7.

Function

Switch to PUSH position for configuration mode.

Switch to the desired Function (n=1-3).

5. Press the En Switch to execute the selected features. The character ‘U ’

is shown on the LED segment.

6. Set

7. Press the

Normal / Config.

T/D

Switch to dial the specific entry (Dial number previously

Switch to POP position.

stored in directory location n using AT&Zn).

ACTIVE Professio nal External Modem User’s Manual

CHAPTER 2. INSTALLATION

Modem Configuration Table (Further reference: Appendix G) Menu (0-C, set by Menu switch) 0 Factory default - &F

function (set by switch) (0)Auto,(1)MNP,(2)Direct Mode.

1 Asyn - &Q

function (0) Asyn

2 Type of line - &L

function (0) Dial up, (1) 2 wire LL

3 Modulation - +MS

function (0) auto (1) bell103, (2) V.21, (3) V.22/bell212, (4) V.22bis (5) V.23, (6) V.32/V.32bis, (7) V.34/V.34+

4 DTE speed

function (0) get from profile 0, (1) 115200, (2) 57600, (3) 38400, (4) 19200,

(5) 14400, (6) 9600, (7) 4800, (8) 2400, (9) 1200, (A) 300

5 TX level - S91

function (0) –10, (1) – 2, (2) –4, (3)-6, (4) –8, (5) –9, (6)-11, (7)-12, (8)-13,

(9)-14

6 Rx level - %R

function (0)-43, (1) –33

7 Dial stored Tel. No. (please refer to the section ‘Use T/D Switch to dial’.)

function (0) Normal (1) Dial tel. no(stored by AT&Z1) (2) Dial tel. no(stored by AT&Z2) (3) Dial tel. no (stored by AT&Z3)

ACTIVE Professio nal External Modem User’s Manual

8 Smart/Dumb mode - &A

function (0) smart, (1) dumb

9 Compression control - %C

function (0) Enables both MNP5 and V.42bis data compression (1) Disables data compression (2) Enables MNP5 data compression (3) Enables V.42bis data compression

A DTE/DCE Flow control - &K

function (0) Enables RTS/CTS flow control (1) Disable flow control (2) Enables XON/XOFF flow control (3) Enables transparent XON/XOFF flow control (4) Enables both RTS/CTS and XON/OFF flow control (default

for fax mode)

C Save to NVM memory - &W

function (0) profile 0, (1) profile 1

CHAPTER 2. INSTALLATION

Modem Configuration through front panel (also refer to modem configuration table)

To configure your modem through modem front panel switches, please follow the procedures below:

1. After the installation as described in section ‘Install your modem’,

2. Set

3. Toggle the

Normal / Config

Switch to the desired Menu (0 to C). The state is

. Switch to PUSH position for configuration mode.

shown on the LED segment.

4. Toggle the

Function

Switch to the desired Function. The state is

shown on the LED segment.

5. Press the

Enable

Switch to update the selected features. The character

‘U’ is shown on the LED segment. (The updated features were saved to NVM memory profile 0 automatically except menu 7).

6. To finish configuration by setting the

Normal / Config.

Switch to POP

position.

ACTIVE Professio nal External Modem User’s Manual

CHAPTER 2. INSTALLATION

Example to set up DTE speed 57600 bps and modulation V.22 bis,

1. Set

Normal / Config.

Switch to PUSH position for Config. mode.

2. Set desired DTE speed 57600 bps

Method: Toggle the is shown on the LED segment. Then toggle the

Switch to Menu 4 (DTE speed menu), the digit ‘4’

Function

Switch to Function 2 (speed 57600 bps is selected), the digit ‘2’ is shown on the LED segment. Then press the

Enable

Switch to update the DTE speed, The character ‘U ’ is shown on the LED segment and all parameters will be saved to profile 0 automatically.

3. Set modulation V.22 bis

Method: Toggle the is shown on the LED segment. Then toggle the

Switch to Menu 3 (modulation menu), the digit ‘3’

Function

Switch to Function 4 (V.22 bis is selected), the digit ‘4’ is shown on the LED segment. Then press the

Enable

Switch to update the modulation setting, the character ‘U ’ is shown on the LED segment and all parameters will be saved to profile 0 automatically.

4. If more settings are required (i.e tx level, flow control, etc), repeat the

above steps. The above features were saved to profile 0 automatically).

5. To finish configuration by setting the

Normal / Config.

Switch to

POP position.

ACTIVE Professio nal External Modem User’s Manual

CHAPTER 3. LEASED LINE OPERATION

This chapter tells you how to establish a leased line connection in asynchronous and synchronous modes.

What is Leased Line Operation?

In leased line operation, two modems are directly wired together by a dedicated telephone line. The register S7 does not pose a time limit on making a data connection. One modem must be set to originate mode and the other must be set to answer mode. ACTIVE modem is designed to be used with a 2-wire / 4- wire(optional) leased line

The RS-232C DTR signal must be ON to maintain the leased line data connection. If the modem detects a DTR drop during data connection, the carrier will be dropped. Once the DTR signal is restored to ON, the modem will re-start to establish data connection. The user can use the AT&D0 command to cancel the effect of DTR status on this operation. In this case, the modem will perform this operation disregard of the DTR status.

Asynchronous Power-on Leased Line (POLL) Operation

When the modem is set to POLL mode, the carrier is transmitted immediately upon powered up. The modem will wait for the remote carrier eternally until data connection is established. If the modem detects a loss of carrier during data connection, it will send the carrier for a re-connection automatically.

The following is an example to establish a Power-on 2-wire leased line (POLL) operation, Please follow the instructions below:

1. Make proper wiring connection.

2. Prepare two modems. One modem set to Answer mode, another one set to

Originate mode. Method: Set

Normal / Config.

O/A

switch to Answer mode or Originate mode. The LED segment displays

‘A.’ for Answer mode, or ‘O.’ for Originate mode.

3. Set desired DTE speed, protocol, transmission mode, flow control, etc.

Method: Set

Normal / Config.

DTE speed: For example, if 57600 bps DTE speed is required, toggle the

Switch to Menu 4 (DTE speed menu), the digit ‘4’ is shown on the

LED segment. Then toggle the bps is selected), the digit ‘2’ is shown on the LED segment.

ACTIVE Professio nal External Modem User’s Manual

Switch to POP position for Normal mode. Toggle the

Switch to PUSH position for Config mode.

Function

Switch to Function 2 (speed 57600

CHAPTER 3. LEASED LINE OPERATION

Then press the

Enable

Switch to update the DTE speed, The character ‘U’ is shown on the LED segment. If more setting are required (i.e transmission mode, flow control, etc), repeat the above procedures.

4. Enable the POLL after all parameters are set.

Method: Set

Normal / Config.

Toggle the

Switch to PUSH position for Config mode.

Switch to Menu 2 (type of line menu), the digit ‘2’ is shown on the LED segment. Then toggle the

Function

Switch to Function 1 (2 wire LL is selected), the digit ‘1’ is shown on the LED segment. Then press the

Enable

Switch to enable POLL, the character ‘U’ is shown on

the LED segment and all parameters will be saved to profile 0 automatically.

5. To finish configuration by setting the

Normal / Config.

Switch to POP

position. You will hear the sound of modem handshaking procedure. The sound will be on until the data connection is made.

Procedure to exit the Power-On Leased Line(POLL)

1. Set

2. Toggle the

3. Toggle the

4. Toggle the

5. Press the

Normal / Config.

T/D Menu

Switch to PUSH position for configuration mode.

switch to break the handshake.

Switch to Menu 2 (type of line menu), the digit ‘2’ is shown

on the LED segment.

Function

Switch to Function 0 (dial up line is selected), the digit

‘0’ is shown on the LED segment.

Enable

Switch to disable POLL, the character ‘U’ is shown on the

LED segment and all parameters will be saved to profile 0 automatically.

AT COMMAND for Leased Line Configuration AT%On * Select answer/originate mode Default : 1

%O0 Selects answer mode %O1 Selects originate mode

AT&Ln * Transmission line type Default : 0

AT&L0 Dial-up line AT&L1 2-wire Leased line (Option)

AT%Rn * Select Receive sensitivity level Default : 0

AT%R0 Select –43dBm receive sensitivity level AT%R1 Select –33dBm receive sensitivity level

ACTIVE Professio nal External Modem User’s Manual

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