Quantum 560UF-D, 560UF-L User Manual
Professional External Modem
QUANTUM DATA SYSTEMS (HK) LTD.
USER'S MANUAL
560UF/L & 560UF/D External Modem
ACTIVE Professional External Modem
USER`S MANUAL
For Models:
560UF/L & 560UF/D
The contents of this manual are subject to change without prior notice.
Quantum Data Systems (H.K.) Ltd. shall not be held liable for technical or
editorial omissions or errors made herein; nor for incidental or consequential
damages resulting from the furnishing, performance or use of this material.
Trademarks
n Hayes - Hayes Microcomputer Products, Inc.
n MNP - Microcom Inc.
n IBM - International Business Machines Inc.
n Telix - EXIS Inc.
n BTLZ - British Telecommunications.
n Mirror III - Softklone Inc.
n Procomm - Datastorm Technologies, Inc.
n Homefax 2 - HongKong Telecom.
n Active, QFax & QCom - Quantum Data Systems (H.K.) Ltd.
n Other product names mentioned herein are registered trademarks of their own
companies.
Edition 2.0 September, 2003
1999 Quantum Data Systems (H.K.) Ltd.
Quantum Data Systems (H.K.) Ltd.
Unit 9, 7th Floor, Block B,
Hoi Luen Industrial Centre,
55 Hoi Yuen Road, Kwun Tong, Hong Kong
Tel : (852) 2304-1199
Fax : (852) 2341-3292
Web site : http://www.quantum.com.hk
E-mail : info@quantum.com.hk
WARNING - AUSTRALIAN USERS
This FAX/Modem has been tested with Bitcom, Bitware for windows
and fully complies with AUSTEL Technical Standards if the following
conditions are followed :
1 THE NUNMBER OF RE- DIAL MUST NOT BE SET TO
GREATER THAN 3
2. THE MODEM MUST NOT BE CONFIGURED TO THE BELL
MODE OF OPERATION
Software packages other than the above, or any other configurations
defined by the user, were not tested and may result in the modem
being operated in a non-compliant manner.
CONSEQUENTLY, THERE WOULD BE NO PERMIT IN FORCE
FOR THIS EQUIPMENT, AND THE TELECOMMUNICATIONS
ACT 1991 PRESCRIBES A PENALTY OF $12,000 FOR
CONNECTION OF NON-PERMITTED EQUIPMENT.
For external modem, users must only use an ACTIVE AC Adaptor,
Model
No. : 4824-1485-3AC. (Approval No. : N12430)
WARNING - SWEDISH USERS
After the country code or the digit 0 from a PBX, users must
use a W to indicate dial tone detection. It is not allowed to use
pause (comma) instead of dial tone detection (W).
TABLE OF CONTENTS
CHAPTER 1. INTRODUCTION 1
CHAPTER 2. INSTALLATION 2
CHAPTER 3. LEASED LINE OPERATION 9
APPENDIX A. AT COMMANDS 11
APPENDIX B. RESULT CODES 24
APPENDIX C. S REGISTERS 26
APPENDIX D. CABLE PINS ASSIGNMENT 36
APPENDIX E. SPECIFICATIONS 37
APPENDIX F. APPLICATION EXAMPLES 39
APPENDIX G. LED CONFIGURATION CHART FOR LEASED LINE 40
CHAPTER 1. INTRODUCTION
1
CHAPTER 1. INTRODUCTION
OVERVIEW
Congratulations on your purchase of ACTIVE Professional External Modem.
The modem equip s with V.42/MNP2-4 error control, V.42bis/MNP5 data
compression as well as 14400bps facsimile functions. It incorporates the
latest in advanced communications technology providing maximum
functionality and 100% data transfer accuracy at the highest data transfer
speed.
Active External modem is compatible with many terminal servers and multiport serial adapters available world wide, such as Cisco 2500 series,
Computone, Chase Research, Perle Specialix, Nortel Bay Networks,
Lantronix, 3 Com, Moxa, Digi Board, Systech, Gts, Huawei , etc.
This guide describes the following models :
n 560UF/D :External dial up modem
n 560UF/L: External leased-line modem
ACTIVE Professio nal External Modem User’s Manual
CHAPTER 2. INSTALLATION
2
CHAPTER 2. INSTALLATION
Carefully unpack the product package that you have received and check the
contents as following:
n The modem equipment
n Telephone cable
n 5V DC power adapter & power cable
n Modem cable: 9 pins male to 9/25 pins female
n Digital User’s Manual (Download from www.quantum.com.hk)
The Rear View: 560UF/L & 560UF/D External Modem
Line Jack
Only use the middle 2 pins (Pin 2 & Pin 3) to connect to the “Line” jack
of the modem.
SERIAL PORT
For pin assignment, please refer to Appendix D
Install your external modem
1. Power off the computer or terminal and the modem.
2. Modem cable: Connect the 9-pins male modem cable to the “Serial
Port” of the modem. Tighten the screws.
Connect the other end of the modem cable ( 9-pins & 25-pins female)
to the serial port of your Computer or terminal. Tighten the screws.
3. Telephone Line cable: Connect one end the phone cable to the “Line”
jack of the modem and the other end to the telephone line or leasedline jack..
4. Power Adapter: Connect the 5VDC power adapter jack to the “5V
DC” port of the modem. The other end of the power cable to the
110/220 power socket.
5. Power on the computer or terminal and the modem. Configure the
modem by issuing the appropriate AT commands or using the front
panel switches.
6. The modem is ready for operation.
ACTIVE Professio nal External Modem User’s Manual
CHAPTER 2. INSTALLATION
3
THE FRONT PANEL: 560UF/L & 560UF/D External Modem
The front panel consists of seven light indicators, a 7 segment LED and five
switch buttons which are explained as follows:
Seven light indicators:
MR (Modem Ready): This light indicates the modem is ready for AT
command.
TR (Terminal Ready): This light is ON when the terminal or PC (Data
Terminal Equipment) is ready to send or receive data, i.e. when the Data
Terminal Ready signal is ON.
CD (Carrier Detect) : The Carrier Detect light is ON when a connection is
made with another modem, or when the AT&C0 command is issued.
TD (Transmit Data) : This indicator is ON and flashing when the terminal
transmits data to the modem.
RD (Receive Data): This indicator is ON and flashing when the terminal
receives data from the modem.
AA (Automatic-answer): Lights up when the modem has been set to
automatic-answer mode. Also flashes when the modem has detected
incoming rings.
OH (Off Hook) : Lights up when the modem uses the telephone line (in the
data mode). The OH indicator goes out when the modem hangs up the phone
line or when it is in the Talk mode.
ACTIVE Professio nal External Modem User’s Manual
CHAPTER 2. INSTALLATION
4
A 7-segment LED (optional)
Monitor the line speed. The speed may fall down or step up depending on
the telephone line quality.
9 - 33600 bps
8 - 31200 bps
7 - 28800 bps
6 - 26400 bps
5 - 24000 bps
4 - 21600 bps
3 - 19200 bps
2 - 16800 bps
1 - 14400 bps
0 - 12000 bps
A - 9600 bps
C - 7200 bps
E - 4800 bps
F - 2400 bps
H - 1200 bps
L - 600 bps
P - 300 bps
F. - fax mode
Five switch buttons:
1. Normal / Config.
Select between Normal and Configuration mode. ‘POP ’ position is the
Normal mode, ‘PUSH ’ position is the Config. mode. In Config. mode, the
modem can be configured through the front panel switches. After
configuration, the modem must be set back to Normal mode.
2. Menu (menu 0 – menu C)
a. If the modem is in Config. mode, this switch acts as a menu pointer.
Toggle this switch causes the modem to increase the pointer by 1.
(please refer to the section ‘modem configuration table’).
b. If the modem is in Normal mode, this switch has no function.
3. T/D(Talk/Data) or Function (Function)
Operation of this switch depends on the
Normal / Config.
and the
Menu
switches.
If the modem is in Config. mode, this switch acts as a Function
pointer. (please refer to the section ‘modem configuration table).
4. O/A (Originate/Answer) or En (Enable)
The operation of this switch depends on the
ACTIVE Professio nal External Modem User’s Manual
Normal / Config.
switch.
CHAPTER 2. INSTALLATION
5
a. If the modem is in Normal mode, it acts as a
O/A
switch. Toggle this
switch causes the modem to change from Originate mode to Answer
mode and the LED segment displays ‘A.’ for answer mode, or ’O.‘ for
Originate mode.
b. If the modem is in Config. mode, it acts as an Enable switch. Toggle
this switch causes the modem to execute the selected features and LED
segment shows 'U'. The features (except menu 7) were saved to NVM
profile 0 automatically (please refer to the section ‘modem
configuration').
5. Reset
switch
– Press to reset the modem during unexpected software hung-up.
Use T/D Switch to dial
1. Store a 36-digit dial string in the specified entry (n =1-3) for later
dialing (AT&Zn=<T or P><tel. no> , n=1-3, i.e AT&Z1=T123456 for
tone dial, AT&Z1=P123456 for pulse dial).
2. Set
3. Toggle the
4. Toggle the
Normal / Config.
Menu
Switch to the desired Menu 7.
Function
Switch to PUSH position for configuration mode.
Switch to the desired Function (n=1-3).
5. Press the En Switch to execute the selected features. The character ‘U ’
is shown on the LED segment.
6. Set
7. Press the
Normal / Config.
T/D
Switch to dial the specific entry (Dial number previously
Switch to POP position.
stored in directory location n using AT&Zn).
ACTIVE Professio nal External Modem User’s Manual
CHAPTER 2. INSTALLATION
6
Modem Configuration Table (Further reference: Appendix G)
Menu (0-C, set by Menu switch)
0 Factory default - &F
function (set by switch)
(0)Auto,(1)MNP,(2)Direct Mode.
1 Asyn - &Q
function
(0) Asyn
2 Type of line - &L
function
(0) Dial up, (1) 2 wire LL
3 Modulation - +MS
function
(0) auto (1) bell103, (2) V.21, (3) V.22/bell212, (4) V.22bis
(5) V.23, (6) V.32/V.32bis, (7) V.34/V.34+
4 DTE speed
function
(0) get from profile 0, (1) 115200, (2) 57600, (3) 38400, (4) 19200,
(5) 14400, (6) 9600, (7) 4800, (8) 2400, (9) 1200, (A) 300
5 TX level - S91
function
(0) –10, (1) – 2, (2) –4, (3)-6, (4) –8, (5) –9, (6)-11, (7)-12, (8)-13,
(9)-14
6 Rx level - %R
function
(0)-43, (1) –33
7 Dial stored Tel. No. (please refer to the section ‘Use T/D Switch to dial’.)
function
(0) Normal
(1) Dial tel. no(stored by AT&Z1)
(2) Dial tel. no(stored by AT&Z2)
(3) Dial tel. no (stored by AT&Z3)
ACTIVE Professio nal External Modem User’s Manual
7
8 Smart/Dumb mode - &A
function
(0) smart, (1) dumb
9 Compression control - %C
function
(0) Enables both MNP5 and V.42bis data compression
(1) Disables data compression
(2) Enables MNP5 data compression
(3) Enables V.42bis data compression
A DTE/DCE Flow control - &K
function
(0) Enables RTS/CTS flow control
(1) Disable flow control
(2) Enables XON/XOFF flow control
(3) Enables transparent XON/XOFF flow control
(4) Enables both RTS/CTS and XON/OFF flow control (default
for fax mode)
C Save to NVM memory - &W
function
(0) profile 0, (1) profile 1
CHAPTER 2. INSTALLATION
Modem Configuration through front panel (also refer to modem
configuration table)
To configure your modem through modem front panel switches, please
follow the procedures below:
1. After the installation as described in section ‘Install your modem’,
2. Set
3. Toggle the
Normal / Config
Menu
Switch to the desired Menu (0 to C). The state is
. Switch to PUSH position for configuration mode.
shown on the LED segment.
4. Toggle the
Function
Switch to the desired Function. The state is
shown on the LED segment.
5. Press the
Enable
Switch to update the selected features. The character
‘U’ is shown on the LED segment. (The updated features were saved
to NVM memory profile 0 automatically except menu 7).
6. To finish configuration by setting the
Normal / Config.
Switch to POP
position.
ACTIVE Professio nal External Modem User’s Manual
CHAPTER 2. INSTALLATION
8
Example to set up DTE speed 57600 bps and modulation V.22 bis,
1. Set
Normal / Config.
Switch to PUSH position for Config. mode.
2. Set desired DTE speed 57600 bps
Method:
Toggle the
is shown on the LED segment. Then toggle the
Menu
Switch to Menu 4 (DTE speed menu), the digit ‘4’
Function
Switch to
Function 2 (speed 57600 bps is selected), the digit ‘2’ is shown on the
LED segment. Then press the
Enable
Switch to update the DTE
speed, The character ‘U ’ is shown on the LED segment and all
parameters will be saved to profile 0 automatically.
3. Set modulation V.22 bis
Method:
Toggle the
is shown on the LED segment. Then toggle the
Menu
Switch to Menu 3 (modulation menu), the digit ‘3’
Function
Switch to
Function 4 (V.22 bis is selected), the digit ‘4’ is shown on the LED
segment. Then press the
Enable
Switch to update the modulation
setting, the character ‘U ’ is shown on the LED segment and all
parameters will be saved to profile 0 automatically.
4. If more settings are required (i.e tx level, flow control, etc), repeat the
above steps. The above features were saved to profile 0
automatically).
5. To finish configuration by setting the
Normal / Config.
Switch to
POP position.
ACTIVE Professio nal External Modem User’s Manual
CHAPTER 3. LEASED LINE OPERATION
9
CHAPTER 3. LEASED LINE OPERATION
This chapter tells you how to establish a leased line connection in asynchronous and
synchronous modes.
What is Leased Line Operation?
In leased line operation, two modems are directly wired together by a dedicated
telephone line. The register S7 does not pose a time limit on making a data connection.
One modem must be set to originate mode and the other must be set to answer mode.
ACTIVE modem is designed to be used with a 2-wire / 4- wire(optional) leased line
The RS-232C DTR signal must be ON to maintain the leased line data connection. If
the modem detects a DTR drop during data connection, the carrier will be dropped.
Once the DTR signal is restored to ON, the modem will re-start to establish data
connection. The user can use the AT&D0 command to cancel the effect of DTR status
on this operation. In this case, the modem will perform this operation disregard of the
DTR status.
Asynchronous Power-on Leased Line (POLL) Operation
When the modem is set to POLL mode, the carrier is transmitted immediately upon
powered up. The modem will wait for the remote carrier eternally until data
connection is established. If the modem detects a loss of carrier during data
connection, it will send the carrier for a re-connection automatically.
The following is an example to establish a Power-on 2-wire leased line (POLL)
operation, Please follow the instructions below:
1. Make proper wiring connection.
2. Prepare two modems. One modem set to Answer mode, another one set to
Originate mode.
Method:
Set
Normal / Config.
O/A
switch to Answer mode or Originate mode. The LED segment displays
‘A.’ for Answer mode, or ‘O.’ for Originate mode.
3. Set desired DTE speed, protocol, transmission mode, flow control, etc.
Method:
Set
Normal / Config.
DTE speed: For example, if 57600 bps DTE speed is required, toggle the
Menu
Switch to Menu 4 (DTE speed menu), the digit ‘4’ is shown on the
LED segment. Then toggle the
bps is selected), the digit ‘2’ is shown on the LED segment.
ACTIVE Professio nal External Modem User’s Manual
Switch to POP position for Normal mode. Toggle the
Switch to PUSH position for Config mode.
Function
Switch to Function 2 (speed 57600
CHAPTER 3. LEASED LINE OPERATION
10
Then press the
Enable
Switch to update the DTE speed, The character ‘U’ is
shown on the LED segment.
If more setting are required (i.e transmission mode, flow control, etc), repeat
the above procedures.
4. Enable the POLL after all parameters are set.
Method:
Set
Normal / Config.
Toggle the
Menu
Switch to PUSH position for Config mode.
Switch to Menu 2 (type of line menu), the digit ‘2’ is shown
on the LED segment.
Then toggle the
Function
Switch to Function 1 (2 wire LL is selected), the
digit ‘1’ is shown on the LED segment.
Then press the
Enable
Switch to enable POLL, the character ‘U’ is shown on
the LED segment and all parameters will be saved to profile 0 automatically.
5. To finish configuration by setting the
Normal / Config.
Switch to POP
position.
You will hear the sound of modem handshaking procedure. The sound will be
on until the data connection is made.
Procedure to exit the Power-On Leased Line(POLL)
1. Set
2. Toggle the
3. Toggle the
4. Toggle the
5. Press the
Normal / Config.
T/D
Menu
Switch to PUSH position for configuration mode.
switch to break the handshake.
Switch to Menu 2 (type of line menu), the digit ‘2’ is shown
on the LED segment.
Function
Switch to Function 0 (dial up line is selected), the digit
‘0’ is shown on the LED segment.
Enable
Switch to disable POLL, the character ‘U’ is shown on the
LED segment and all parameters will be saved to profile 0 automatically.
AT COMMAND for Leased Line Configuration
AT%On * Select answer/originate mode Default : 1
%O0 Selects answer mode
%O1 Selects originate mode
AT&Ln * Transmission line type Default : 0
AT&L0 Dial-up line
AT&L1 2-wire Leased line (Option)
AT%Rn * Select Receive sensitivity level Default : 0
AT%R0 Select –43dBm receive sensitivity level
AT%R1 Select –33dBm receive sensitivity level
ACTIVE Professio nal External Modem User’s Manual