Quanta Computer ZG1SWM3B2100 User Manual
IEEE 1394 port
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English
The computer's IEEE 1394 port allows you to connect to an IEEE 1394
supported devices like a video camera or digital camera.
See your video or digital camera's documentation for details.
PC Card slot
The type II CardBus PC Card slot found on the left side of the computer
accepts credit-card-sized cards that enhance the usability and
expandability of the computer. These cards should have a PC Card logo
on them.
PC Cards (formerly PCMCIA) are add-on cards for portable computers,
giving you expansion possibilities long afforded by desktop PCs.
Popular PC cards include flash, fax/data modem, LAN, wireless LAN and
SCSI cards. CardBus improves on the 16-bit PC card technology by
expanding the bandwidth to 32 bits.
Note: Refer to your card’s manual for details on how to install and
use the card and its functions.
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Inserting a PC Card
Insert the card into the slot and make the proper connections (e.g.,
network cable), if necessary. See your card manual for details.
Ejecting a PC Card
Before ejecting a PC Card:
1 Exit the application using the card.
2 Left-click on the PC Card icon on the taskbar and stop the card
operation.
3 Press the slot eject button to pop out the eject button (a); then
press it again to eject the card (b).
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Port expansion devices
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Two types of expansion devices are available for your computer:
• I/O replicator - adds serial port and parallel port connections to
your computer.
• EasyPort - adds a host of ports for your computer, and allows you
to connect and disconnect peripherals from your computer in one
quick step.
See your dealer for more information.
Upgrade options
Your computer delivers superior power and performance. However,
some users and the applications they use may demand more. This
computer allows you to upgrade key components when you need
increased performance.
Note: Contact your authorized dealer if you decide to perform a
key component upgrade.
Memory upgrade
Memory is expandable to 2 GB, employing 256/512/1024-MB industry
standard soDIMMs (Small Outline Dual Inline Memory Modules). The
computer supports DDR (Double Data Rate) RAM.
There are two memory slots on your computer, one of which is
occupied by standard memory. You can upgrade memory by installing
a memory module into the one available slot, or replacing the standard
memory with a higher-capacity memory module.
Installing memory
Follow these steps to install memory:
1 Turn off the computer, unplug the AC adapter (if connected) and
remove the battery pack. Then turn the computer over to access its
base.
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2 Remove the screws from the memory cover (a); then lift up and
remove the memory cover (b).
3 Insert the memory module diagonally into the slot (a), then gently
press it down (b) until it clicks into place.
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4 Replace the memory cover and secure it with the screw.
5 Reinstall the battery pack, and reconnect the AC adapter.
6 Turn on the computer.
The computer automatically detects and reconfigures the total
memory size.
Swapping AcerMedia drive modules
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Note: The hard disk drive module is not hot-swappable. You have
to turn off your computer before you can swap the module.
You can swap the AcerMedia drive with any optional AcerMedia
modules. First slide the AcerMedia release latch as shown in the
illustration (a). Then remove the optical drive from the AcerMedia bay
(b).
Then insert the optional AcerMedia module into the AcerMedia bay
until the it click into place.
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Using system utilities
Notebook Manager
The computer has a built-in system setup program called Notebook
Manager. The Windows-based Notebook Manager allows you to set
passwords, the startup sequence of the drives, and power
management settings. It also shows current hardware configurations.
To start the Notebook Manager, press Fn-F2 or follow these steps:
1Click on Start, Programs, then Notebook Manager.
2 Select the Notebook Manager application to run the program.
Click on Help for more information.
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Launch Manager
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Launch Manager allows you to set the five launch keys located above
the keyboard. See “Touchpad” on page 22 for the location of the
launch key.
You can access the Launch Manager by clicking on Start, Programs,
and then Launch Manager to start the application.
BIOS Utility
The BIOS Utility is a hardware configuration program built into your
computer’s BIOS (basic input/output system).
Your computer is already properly configured and optimized, and you
do not need to run this utility. However, if you encounter
configuration problems, you may need to run it.
To activate the BIOS Utility, press F2 during the POST (power-on selftest) while the TravelMate logo is being displayed.
3 Troubleshooting my
computer
This chapter instructs you on how to deal with
common system problems. Read it before
calling a technician if a problem occurs.
Solutions to more serious problems require
opening up the computer. Do not attempt to
open the computer by yourself. Contact your
dealer or an authorized service center for
assistance.
key link: www.acersupport.com
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Frequently-asked questions
The following is a list of possible situations that may arise during the
use of your computer. Easy answers and solutions are provided for
each one.
I slid the power switch and opened the display , but the computer does
not start or boot-up.
Look at the Power indicator:
• If it is not lit, no power is being applied to the computer. Check the
following:
• If you are running on battery power, it may be low and unable
to power the computer. Connect the AC adapter to recharge
the battery pack.
• Make sure that the AC adapter is plugged in properly to the
computer and to the power outlet.
• If it is lit, check the following:
• Is a non-bootable (non-system) CD in the optical drive?
Remove or replace it with a system diskette and press Ctrl-AltDel to restart the system.
• The operating system files may be damaged or missing. Insert the
startup disk you created during Windows setup into the optical
drive and press Ctrl-Alt-Del to restart the system. This will
diagnose your system and make necessary fixes.
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Nothing appears on the screen.
The computer’s power management system automatically blanks the
screen to save power. Press any key to turn the display back on.
If pressing a key does not turn the display back on, two things might
be the cause:
• The brightness level might be too low. Press Fn-→→→→ (increase) and
Fn-←←←← (decrease) to adjust the brightness level.
• The display device might be set to an external monitor. Press the
display toggle hot key Fn-F5 to toggle the display back to the
computer.
• If the Sleep indicator is lit, the computer is in Sleep mode. Slide
and release the power switch to resume.
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Image is not full-screen.
The computer display has a native resolution of 1024 x 768 (XGA) for
the 14.1” and 1400 x 1050 (SXGA+) for the 15.0”. If you set the
resolution lower than this, the screen expands to fill the computer
display. Right-click on your Windows desktop and select Properties to
bring up the Display Properties dialog box. Then click on the Settings
tab to make sure that the resolution is set to the appropriate
resolution. Resolutions lower than the specified resolution are not fullscreen on the computer or on an external monitor.
No audio is heard from the computer.
Check the following:
• The volume may be muted. In Windows, look at the volume
control (speaker) icon on the taskbar. If it is crossed-out, click on
the icon and deselect the Mute option.
• The speakers may be turned off. Press Fn-F8 to turn the speakers
on (this hot key also turns the speakers off).
• The volume level may be too low. In Windows, look at the volume
control icon on the taskbar. You can also use the volume control
buttons to adjust the volume. See “Hot keys” on page 17 for more
detail.
• If headphones, earphones or external speakers are connected to
the line-out port on the computer’s rear panel, the internal
speakers automatically turn off.
I want to eject the optical drive tray without turning on the power. I
cannot eject the optical drive tray.
There is a mechanical eject button on the optical drive. Simply insert
the tip of a pen or paperclip and push to eject the tray.
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The keyboard does not respond.
Try attaching an external keyboard to the USB 2.0 connector on the
left of the computer. If it works, contact your dealer or an authorized
service center as the internal keyboard cable may be loose.
The infrared port does not work.
Check the following:
• Make sure that the infrared ports of the two devices are facing
each other (+/- 15 degrees) a maximum of 1 meter apart.
• Make sure there is a clear path between the two infrared ports.
Nothing should be blocking the ports.
• Make sure you have the appropriate software running on both
devices (for file transfers) or you have the appropriate drivers (for
printing to an infrared printer).
• During the POST, press F2 to access the BIOS Utility and verify that
the infrared port is enabled.
• Make sure both devices are IrDA-compliant.
The printer does not work.
Check the following:
• Make sure that the printer is connected to a power outlet and that
it is turned on.
• Make sure that the printer cable is connected securely to the
computer’s parallel port and the corresponding port on the
printer.
• During POST, press F2 to access the BIOS Utility and verify that the
parallel port is enabled.
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I want to set up my location to use the internal modem.
To properly use your communications software (e.g., HyperTerminal),
you need to set up your location:
1Click on Start, Settings, Control Panel.
2 Double-click on Modems.
3Click on Dialing Properties and begin setting up your location.
Refer to the Windows manual.
Troubleshooting tips
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This notebook computer incorporates an advanced design that delivers
onscreen error message reports to help you solve problems.
If the system reports an error message or an error symptom occurs, see
“Error messages” on page 61. If the problem cannot be resolved,
contact your dealer. See “Requesting service” on page 62.
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Error messages
If you receive an error message, note the message and take the
corrective action. The following table lists the error messages in
alphabetical order together with the recommended course of action.
Error Messages Corrective Action
CMOS Battery Bad Contact your dealer or an authorized service
center.
CMOS Checksum Error Contact your dealer or an authorized service
center.
Disk Boot Failure Insert a system (bootable) diskette into the floppy
drive (A:), then press Enter to reboot.
Equipment
Configuration Error
Hard Disk 0 Error Contact your dealer or an authorized service
Hard Disk 0 Extended
Typ e Erro r
I/O Parity Error Contact your dealer or an authorized service
Press F2 (during POST) to enter the BIOS Utility;
then press Esc to exit and reconfigure the
computer.
center.
Contact your dealer or an authorized service
center.
center.
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Keyboard Error or No
Keyboard Connected
Keyboard Interface
Error
Memory Size Mismatch Press F2 (during POST) to enter the BIOS Utility;
Contact your dealer or an authorized service
center.
Contact your dealer or an authorized service
center.
then press Esc to exit and reconfigure the
computer.
If you still encounter problems after going through the corrective
measures, please contact your dealer or an authorized service center
for assistance. Some problems may be solved using the BIOS Utility.
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Requesting service
International Traveler’s Warranty (ITW)
Your computer is backed by an International Traveler’s Warranty (ITW)
that gives you security and peace of mind when traveling. Our
worldwide network of service centers are there to give you a helping
hand.
An ITW passport comes with your computer. This passport contains all
you need to know about the ITW program. A list of available,
authorized service centers is in this handy booklet. Read this passport
thoroughly.
Always have your ITW passport on hand, especially when you travel to
receive the benefits from our support centers. Place your proof-ofpurchase in the flap located inside the front cover of the ITW passport.
If the country you are traveling in does not have an Acer-authorized
ITW service site, you can still get in contact with our offices worldwide.
There are two ways to access Acer for technical support and
information:
• Internet service worldwide (www.acersupport.com
• Technical support numbers in various countries
)
You can view a list of technical support numbers by following these
steps:
1Click on Start, Settings, Control Panel.
2 Double-click on System.
3Click on the Support Information button.
Before you call
Please have the following information available when you call Acer for
online service, and please be at your computer when you call. With
your support, we can reduce the amount of time a call takes and help
solve your problems efficiently.
If there are error messages or beeps reported by your computer, write
them down as they appear on the screen (or the number and sequence
in the case of beeps).
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You are required to provide the following information:
Name:________________________________________
Address:______________________________________
______________________________________________
Telephone number:____________________________
Machine and model type:_______________________
Serial number:_________________________________
Date of purchase:______________________________
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