Quanta Computer TA1WM3B2200BG Users manual
Chapter 1
Getting Help
• Using the Gateway Web site
• Using Help and Support
•Using BigFix
• Using Your Computer guide
• Using online help
1
Chapter 1: Getting Help
Thank you for purchasing our
convertible tablet PC!
You have made an excellent decision choosing Gateway. We are sure that
you will be pleased with the outstanding quality, reliability, and
performance of your new convertible tablet PC. Each and every Gateway
convertible tablet PC uses the latest technology and passes through the
most stringent quality control tests to ensure that you are provided with
the best product possible.
Your new Gateway convertible tablet PC is designed to provide an
exceptional balance of performance and portability. Your convertible
tablet PC uses the latest chipset and mobile processor technologies to
manage the processor speed and power consumption for a greater battery
life experience. This design provides you with maximum performance
when plugged into AC power balanced with optimized battery life when
on battery power.
Please read this guide carefully to familiarize yourself with our range of
services and support. We have highlighted some basic care and safety
information to help you keep your convertible tablet PC in good
operating condition.
Gateway stands behind our value proposition to our customers — to
provide best-of-class service and support in addition to high-quality,
brand-name components at affordable prices. If you ever have a problem,
our knowledgeable, dedicated customer service department will provide
you with fast, considerate service.
We sincerely hope that you will receive the utmost satisfaction and
enjoyment from your new Gateway convertible tablet PC for years to
come.
Thank you again, from all of us at Gateway.
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www.gateway.com
Gateway Web site
Gateway Web site
Gateway's online support is available 24 hours per day, 7 days per week
and provides the most current drivers, product specifications, tutorials,
and personalized information about your convertible tablet PC. Visit the
Gateway Support Web site at support.gateway.com
.
Using Support
The Support site is divided into seven major areas:
■ Support Home
■ Product Support
■ Downloads
■ Customer Service
■ Upgrade Center
■ Resources
■ Contact Us
www.gateway.com
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Chapter 1: Getting Help
Support Home
Tap or click Support Home. To view support documents for your
convertible tablet PC, type your serial number in the
then tap or click
Submit.
Serial Number box,
Tap or click the arrow button to open the
box, then tap or click
documentation, specifications, and guides for all Gateway notebooks.
Notebook Computers to access product
Select Your Computer Product
Product Support
Tap or click Product Support to view a list of all the products that Gateway
supports.
Downloads
Tap or click Downloads to get the latest software updates for BIOS and
driver upgrades. By entering your serial number you get drivers specific
to your convertible tablet PC. Tap or click
through a step-by-step wizard to locate your drivers.
Browse All Downloads to walk
Customer Service
Tap or click Customer Service to view information about your account and
general information about warranties and special offers.
Upgrade Center
Tap or click Upgrade Center to view and purchase upgrades for your
convertible tablet PC.
Resources
Tap or click Resources to access utilities to help you manage your
convertible tablet PC.
Contact Us
Tap or click Contact Us to access links to customer care with a live
technician, including chat and e-mail. Tap or click
Gateway telephone numbers for both sales and support. For more
information, see “Telephone support” on page 147.
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www.gateway.com
Call Us to get a list of
Help and Support
Help and Support
Your convertible tablet PC includes Help and Support, an easily accessible
collection of help information, troubleshooters, and automated support.
Use Help and Support to answer questions about Windows and to help
you quickly discover and use the many features of your Gateway
convertible tablet PC.
To start Help and Support:
■ Tap or click Start, then tap or click Help and Support. Help and Support
opens.
You can find help information by tapping or clicking a link, performing
a search, or browsing the index.
www.gateway.com
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Chapter 1: Getting Help
Searching for a topic
To sea rch fo r a top ic in H elp a nd Su pport , typ e a wor d or ph rase (key w ord)
in the
Search box located at the top of any Help and Support screen, then
tap or click the arrow button.
For each search, you receive the following search result types:
■ Suggested Topics - These topics are located in Help and Support and
are relevant to your search topic.
■ Full-text Search Matches - These topics are located in Help and
Support and contain the words you entered in the
■ Microsoft Knowledge Base - These topics are located on the Microsoft
Web site and contain the words you entered in the
must be connected to the Internet to search for and access these
topics.
To view a list of your search results, tap or click the results header for
the type of results you want to view.
Search box.
Search box. You
To view a topic, tap or click the topic name in the
Search Results list.
BigFix
Your convertible tablet PC may include BigFix. BigFix monitors your
convertible tablet PC for problems and conflicts. It automatically gathers
information about the latest bugs, security alerts, and updates from BigFix
sites on the Internet. Whenever BigFix detects a problem, it alerts you
by flashing the blue taskbar icon. To fix the problem, tap or click on that
icon to open BigFix.
To start BigFix:
■ Tap or click Start, All Programs, Accessories, System Tools, then tap
or click
BigFix.
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www.gateway.com
Using Your Computer guide
To learn more about using BigFix:
■ From the BigFix program, tap or click Help, then tap or click Tutor ial .
Using Your Computer guide
In addition to this guide, the Using Your Computer guide has been included
on your hard drive. The Using Your Computer guide includes information
on using Windows, using the Internet, sending a fax, and changing
power-saving settings as well as other topics.
To access the Using Your Computer guide:
■ Tap or click Start, All Programs, then tap or click Gateway
Documentation
.
Online help
Many programs provide information online so you can research a topic
or learn how to perform a task while you are using the program. You can
access most online help information by selecting a topic from a
menu or by tapping or clicking a
www.gateway.com
Help button.
Help
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Chapter 1: Getting Help
You can search for information by viewing the help contents, checking
the index, searching for a topic or keyword, or browsing through the
online help.
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www.gateway.com
Chapter 2
Checking Out Your Gateway
Convertible Tablet PC
• Identifying features
• Locating your convertible tablet PC’s model
and serial number
• Locating the Microsoft Certificate of
Authenticity
• Locating the specifications for your
convertible tablet PC
• Purchasing accessories
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Chapter 2: Checking Out Your Gateway Convertible Tablet PC
Front
Component Icon Description
LCD panel
release
latch
Pen Write, tap, and input directly on your convertible tablet PC’s
Speaker Provides audio output when headphones or amplified speakers
Microphone
jack
Headphone
jack
Memory
card reader
Open the LCD panel by sliding the release latch.
display using the cordless pen.
are not plugged in.
Plug a microphone into this jack.
Plug amplified speakers or headphones into this jack. The
built-in speakers are turned off when speakers or headphones
are plugged into this jack.
Insert a memory card from a digital camera, MP3 player, PDA,
or cellular telephone into the memory card reader. For more
information, see “Using the memory card reader” on page 65.
The memory card reader supports Memory Stick
Stick Pro
®
, MultiMediaCard™, and Secure Digital™.
®
, Memory
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www.gateway.com
Left
Component Icon Description
Left
Power
connector
Docking port Connect the port replicator to this port.
Monitor port Plug an analog VGA monitor or projector into this port. For
Ethernet jack Plug a 10/100/1000 Ethernet network cable into this jack. The
USB ports Plug USB devices (such as a diskette drive, flash drive,
Plug the AC adapter cable into this connector.
Warning: Power is passed through this port. This docking
connection is certified to UL 1950 for use only with port
replicators designed for your Gateway notebook.
more information, see “Viewing the display on a projector or
monitor” on page 69.
other end of the cable can be plugged into a cable modem,
DSL modem, or an Ethernet network jack. For more
information, see “Connecting to a cable or DSL modem or to
an Ethernet network” on page 26.
printer, scanner, camera, keyboard, or mouse) into these
ports.
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Chapter 2: Checking Out Your Gateway Convertible Tablet PC
Component Icon Description
IEEE 1394 port Plug an IEEE 1394 (also known as Firewire® or i.Link®)
device (such as a digital camcorder) into this 4-pin IEEE 1394
port.
PC Card slot Insert one Type II PC Card into this slot. For more information,
see “Adding and removing a PC Card” on page 67.
Power switch Slide to turn the power on or off. You can also configure the
power switch for Standby/Resume mode. For more
information on configuring the power switch mode, see
“Changing Power-Saving Settings” in
which has been included on your hard drive. To access this
guide, tap or click Start, All Programs, then tap or click
Gateway Documentation.
Speaker Provides audio output when headphones or amplified
speakers are not plugged in.
Using Your Computer
Right
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www.gateway.com
Right
Component Icon Description
Modular bay Use this bay for a DVD drive or combination DVD/CD-RW
drive. For more information, see “Changing modules” on
page 60.
To determine the type of drive in the modular bay, examine
the drive tray’s plastic cover and compare the logo to those
listed in “Identifying drive types” on page 62.
Important: Your convertible tablet PC may have come with
a DVD or combination DVD/CD-RW. To order a different
module, contact Gateway.
Ventilation fan Helps cool internal components.
Warning: Do not work for long periods with the convertible
tablet PC resting on your lap. If the air vents are blocked,
the convertible tablet PC may become hot enough to harm
your skin.
Caution: Do not block or insert objects into these slots. If
these slots are blocked, your convertible tablet PC may
overheat resulting in unexpected shutdown or permanent
damage to the convertible tablet PC.
Caution: Provide adequate space around your convertible
tablet PC so air vents are not obstructed. Do not use the
convertible tablet PC on a bed, sofa, rug, or other similar
surface.
Kensington™
lock slot
Modem jack Plug a modem cable into this jack. For more information,
Secure your convertible tablet PC to an object by
connecting a Kensington cable lock to this slot.
see “Connecting the dial-up modem” on page 25.
www.gateway.com
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Chapter 2: Checking Out Your Gateway Convertible Tablet PC
Bottom
Component Icon Description
System label Includes the product model number. For more information,
see “Identifying your model” on page 17.
Memory bay Install a memory module into this bay. For more
information, see “Adding or replacing memory” on
page 87.
Pen latch Slide to release the pen.
Battery latch Slide to release the battery. For more information, see
“Changing batteries” on page 78.
Battery Provides power when the convertible tablet PC is not
plugged into AC power.
Hard drive bay The hard drive is located in this bay. For more information,
see “Replacing the hard drive kit” on page 100.
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Keyboard area
Keyboard area
Component Icon Description
Keyboard Provides all the features of a full-sized computer keyboard. For
more information, see “Using the keyboard” on page 33.
Touchpad Provides all the functionality of a mouse. For more information,
see “Using the EZ Pad touchpad” on page 39.
www.gateway.com
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Chapter 2: Checking Out Your Gateway Convertible Tablet PC
LCD panel
Component Icon Description
Microphone Record audio through this microphone. The built-in
microphone is turned off while an external microphone is
connected. For the location of your microphone jack, see
“Left” on page 11 and “Back” on page 106.
Tablet control
buttons
Status
indicators
Power button Press to turn the power on or off. You can also configure the
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See “Tablet Control Buttons” on page 37 for a description of
each button.
Inform you of the power status or when a drive is in use. For
more information, see “Status indicators” on page 31.
power button for Standby/Resume mode. For more
information on configuring the power button mode, see
“Changing Power-Saving Settings” in
which has been included on your hard drive. To access this
guide, click Start, All Programs, then click Gateway
Documentation.
www.gateway.com
Using Your Computer
Identifying your model
Identifying your model
Important The labels shown in this section are for informational
purposes only. Label information varies by model, features
ordered, and location.
Gateway model and serial number
The label on the bottom of your convertible tablet PC contains
information that identifies your convertible tablet PC model and its
features. Gateway Customer Care will need this information if you call
for assistance.
Gateway
model
number
www.gateway.com
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Chapter 2: Checking Out Your Gateway Convertible Tablet PC
Microsoft Certificate of Authenticity
The Microsoft Certificate of Authenticity label found on the bottom of
your convertible tablet PC includes the product key code for your
operating system.
Finding your specifications
For more information about your convertible tablet PC, such as memory
size, memory type, and hard drive size, visit Gateway’s Support site at
support.gateway.com
Gateway documentation and detailed specifications. For more
information, see “Gateway Web site” on page 3.
. The Support site also has links to additional
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www.gateway.com
Accessories
Accessories
To order accessories, visit the Accessory Store at accessories.gateway.com.
Batteries and automobile/airplane power adapters
If you run your convertible tablet PC on battery power for extended
periods, you may want to buy an additional battery so you can swap
batteries when necessary. See “Changing batteries” on page 78 for more
information about using an additional battery.
With an automobile/airplane power adapter, you can save battery power
by plugging your convertible tablet PC into an automobile cigarette
lighter or an airplane in-flight power receptacle.
Carrying cases
Gateway has large-capacity carrying cases if you need additional space
for accessories or supplies.
Memory
Large programs, such as multimedia games or graphics programs, use a
lot of memory. If your programs are running more slowly than you think
they should, try adding more memory. See “Adding or replacing
memory” on page 87 for more information.
Port replicators
Although you can attach devices directly to your convertible tablet PC,
a port replicator lets you make all of those connections at one time. When
you travel with your convertible tablet PC, you merely disconnect from
the port replicator instead of unplugging all the devices.
A port replicator also provides additional ports and other expansion
features not included with your convertible tablet PC. See “Using the
Optional Port Replicator” on page 103 for more information about using
a port replicator with your convertible tablet PC.
www.gateway.com
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Chapter 2: Checking Out Your Gateway Convertible Tablet PC
Printers
You can attach almost any type of printer to your convertible tablet PC.
The most common types are inkjet and laser printers, which print in color
or black and white.
Inkjet printers and cartridges are relatively inexpensive, but they are
slower than laser printers. Using an inkjet color printer, you can print
pictures, banners, and greeting cards, as well as documents.
Laser printers and cartridges are more expensive, but they print much
faster than inkjet printers. Laser printers are better than inkjet printers
when you are printing large documents.
USB flash drive
Use a USB flash drive for storing files or transferring files to another
computer.
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www.gateway.com
Chapter 3
Getting Started
• Installing the battery
• Connecting the AC adapter
• Connecting the dial-up modem
• Connecting to a cable or DSL modem or to
an Ethernet network
• Turning your convertible tablet PC on and
off
• Using the status indicators
• Using the keyboard, buttons, and the EZ
Pad touchpad
• Using the display and pen
• Adjusting the volume
• Connecting to a wireless network
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Chapter 3: Getting Started
Installing the battery
To install the battery:
1 Close the LCD panel.
2 Turn your convertible tablet PC over so the bottom is facing up.
3 Hold the battery label-side down and lower it into the open battery
bay until the battery clicks into place.
4 Slide the battery lock to the locked position.
Connecting the AC adapter
You can run your convertible tablet PC using an AC adapter or your
convertible tablet PC’s battery. The battery was shipped to you partially
charged. You should use the AC adapter right away to fully charge the
battery. Allow three hours for the battery to fully charge.
Important If the battery is not fully charged before you use your
convertible tablet PC on battery power for the first time, the
battery life may be much shorter than you expect. If the
battery life seems short even after being charged for
three hours, the battery may need to be recalibrated. For
information on recalibrating the battery, see “Recalibrating
the battery” on page 77.
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www.gateway.com
To connect the AC adapter:
1 Connect the power cord to the AC adapter.
Caution Make sure that you use the AC adapter that came with your
convertible tablet PC or one of the same type purchased
from Gateway.
Replace the power cord if it becomes damaged. The
replacement cord must be of the same type and voltage
rating as the original cord or your convertible tablet PC may
be damaged.
Connecting the AC adapter
2 Connect the AC adapter to your convertible tablet PC’s power
connector.
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Chapter 3: Getting Started
3 Plug the power cord into a wall outlet. The battery charge indicator
turns on (see “Status indicators” on page 31 for the location of the
battery charge indicator). If the battery charge indicator does not
turn on, unplug the adapter from your convertible tablet PC, then
plug it back in.
4 When you finish using your convertible tablet PC for the first time,
turn off your convertible tablet PC and leave your convertible tablet
PC connected to AC power until the battery charge indicator turns
blue.
Warning Do not attempt to disassemble the AC adapter. The
AC adapter has no user-replaceable or user-serviceable
parts inside. The AC adapter has dangerous voltages that
can cause serious injury or death. Contact Gateway about
returning defective AC adapters.
Important If the battery charge indicator does not turn blue after
three hours, contact Gateway Customer Care at
support.gateway.com
.
Protecting from power source problems
During a power surge, the voltage level of electricity coming into your
convertible tablet PC can increase to levels far above normal levels and
cause data loss or system damage. Protect your convertible tablet PC and
peripheral devices by connecting them to a surge protector, which absorbs
voltage surges and prevents them from reaching your convertible tablet
PC.
Warning High voltages can enter your convertible tablet PC through
both the power cord and the modem connection. To protect
your convertible tablet PC and avoid electrical shock, use
a surge protector. If you have a telephone modem, use a
surge protector that has a modem jack. If you have a cable
modem, use a surge protector that has an antenna/cable
TV jack. During an electrical storm, unplug both the surge
protector and the modem.
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www.gateway.com
Connecting the dial-up modem
Connecting the dial-up modem
Your convertible tablet PC has a built-in 56K modem that you can use
to connect to a standard telephone line.
Warning To reduce the risk of fire, use only No. 26 AWG or larger
telecommunications line cord.
To connect the modem:
1 Insert one end of the modem cable into the modem jack on the
right side of your convertible tablet PC.
2 Insert the other end of the modem cable into a telephone wall jack.
The modem will not work with digital or PBX telephone lines.
3 Start your convertible tablet PC, then start your communications
program.
www.gateway.com
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Chapter 3: Getting Started
Connecting to a cable or DSL
modem or to an Ethernet network
Your convertible tablet PC has a network jack that you can use to connect
to a cable or DSL modem or to an Ethernet network.
To connect to a cable or DSL modem or to an Ethernet network:
1 Insert one end of the network cable into the network jack on
the back of your convertible tablet PC.
2 Insert the other end of the network cable into a cable modem, DSL
modem, or Ethernet network jack.
3 Start your convertible tablet PC.
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