STRATOS S400 Series
S400-X44E
4U Server
Technical Guide
Date Modified: June 11, 2014 10:07 am Document Version: 1.0.1
TABLE OF CONTENTS
TABLE OF C ONTENTS
About the Server
Introduction 1-1
System Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Major Features: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Package Contents 1-2
A Tour of the System 1-3
System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
2.5” HDD System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
System Front Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
System Rear Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
I/O Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Power Sub-System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
LED Status Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
I
TABLE OF CONTENTS
I/O LED Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
LAN LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Control Panel LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
PSU LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Installing Hardware
Safety Measures 2-1
Hard Disk Drives 2-2
Removing a 2.5” Swappable HDD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Removing a 2.5” Swappable HDD from an HDD Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Installing a 2.5” Swappable HDD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Installing a 2.5” Swappable HDD into an HDD Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Power Supply Unit 2-4
Removing a PSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Installing a PSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Operator Panel 2-5
Removing a Operator Panel Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Installing a Operator Panel Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Top Cover 2-7
II
TABLE OF CONTENTS
Removing a Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Installing a Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Processor Heat Sinks 2-9
Removing a Processor Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Installing a Processor Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10
Air Baffle 2-11
Removing an Air Baffle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11
Installing an Air Baffle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12
Processors 2-14
Removing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14
Installing a Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15
Memory Modules 2-18
General Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-18
Memory Support List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20
Memory Population Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20
Removing Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-23
Installing Memory Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-24
Expansion Cards 2-25
III
TABLE OF CONTENTS
Removing a 10G/40G SFP+ Mezzanine Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-25
Installing a 10G/40G SFP+ Mezzanine Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-26
Removing a SAS Mezzanine Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-27
Installing a SAS Mezzanine Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-28
Removing a GPGPU Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-29
Installing a GPGPU Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-31
Mainboard Module 2-33
Removing a Mainboard Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-33
Installing a Mainboard Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-37
Power Distribution Board 2-41
Removing a PDB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-41
Installing a PDB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-41
HDD Backplane 2-42
Removing a HDD Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-42
Installing a HDD Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-43
Air Duct 2-44
Removing an Air Duct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-44
Installing an Air Duct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-44
Hot Swap Fan Module 2-46
IV
TABLE OF CONTENTS
Removing a Hot Swap Fan Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-46
Installing a Hot Swap Fan Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-46
Fan Module Assembly 2-47
Removing a Fan Cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-47
Installing a Fan Cage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-48
Cable Routing 2-49
BIOS
BIOS Setup Utility 3-1
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Setup Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Entering BIOS Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Keyboard Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Menu Selection Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Server Platform Setup Utility Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Advanced Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
PCI Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
TPM Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
V
TABLE OF CONTENTS
WHEA Support Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
Processor Configuration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12
Runtime Error Logging Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18
SATA Controller Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-19
Intel TXT(LT-SX) Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-21
USB Configuration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-22
Super I/O Configuration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23
Onboard Device Configuration Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-25
Console Redirection Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-26
Chipset Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31
North Bridge Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-32
South Bridge Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-34
ME Subsystem Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-36
Server Management Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-37
System Event Log Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-39
FRU Information Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-40
BMC Network Configuration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-42
Boot Option Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-44
Network Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-46
Security Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-47
VI
TABLE OF CONTENTS
Secure Boot Menu Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-48
Key Management Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-49
Exit Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-53
Loading BIOS Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-55
BIOS Update Utility 3-56
BIOS Update Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-56
Recovery Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-56
Recovery Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-57
Clear CMOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-58
Clear Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-58
Server Management 3-59
Console Redirection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-59
Serial Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-59
Keystroke Mapping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-59
Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-60
Interface to Server Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-60
PXE Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-60
Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-61
VII
TABLE OF CONTENTS
Checkpoint Ranges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-61
Standard Checkpoints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-62
DXE Phase. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-65
ACPI/ASL Checkpoints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-67
Extra Checkpoint Ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-68
BMC
Server Management Software 4-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
BMC Key Features and Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Power System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Front Panel User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
VIII
TABLE OF CONTENTS
Power Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
ID Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
LAN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Session and User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
RMCP+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
Serial Over LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
Time Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
SEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
Platform Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
Platform Event Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
BMC Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
DOS Recovery Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
WebUI Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
BMC Recovery 4-6
Recovery Process in DOS System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6
Recovery Process in Linux System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6
Recovery Process in Windows System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6
Web Graphical User Interface for ESMS 4-7
IX
TABLE OF CONTENTS
Using the Web GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Device Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Network Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10
Sensor Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10
Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11
Server Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11
FRU Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12
Server Component . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13
Server identify . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-14
Server Health Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Sensor Readings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-17
Configuration Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-18
Active Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-18
DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-21
LDAP/E-Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-24
Mouse Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-27
X
TABLE OF CONTENTS
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-27
PEF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-30
RADIUS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-37
Remote Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-39
SMTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-40
SOL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-42
SSL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-43
User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-46
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-50
Remote Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-51
Console Redirection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-51
Server Power Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-57
Maintenance Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-58
Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-59
Preserve Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-60
Restore Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-60
Log Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-61
User Privilege . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-61
Connectors and Jumpers
XI
TABLE OF CONTENTS
Mainboard Connectors and Jumpers 5-1
Connectors and Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
Rail Kit Assembly
Installation and Configuration 6-1
Installing the Rails. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1
Installing the Cable Management Arm (CMA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
Removing the Cable Management Arm (CMA). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
Troubleshooting
Troubleshooting 7-1
System does not Boot after Initial Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1
System does not boot after Configuration Changes. . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
Installation Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4
Installation and Assembly Safety Instructions
Installation Assembly Safety Instructions 8-1
Safety Information
XII
TABLE OF CONTENTS
Server Safety Information 9-1
Safety Warnings and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1
Intended Application Uses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2
Site Selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3
Equipment Handling Practices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3
Power and Electrical Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3
Power Cord Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-4
System Access Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-5
Rack Mount Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-6
Electrostatic Discharge (ESD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Other Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-7
Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-7
Cooling and Airflow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-7
Laser Peripherals or Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-8
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-8
Regulatory and Compliance Information
Electromagnetic Compatibility Notices 10-1
XIII
TABLE OF CONTENTS
FCC Verification Statement (USA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-1
Europe (CE Declaration of Conformity). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-2
VCCI (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-2
BSMI (Taiwan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-2
Regulated Specified Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-2
Restriction of Hazardous Substances (RoHS) Compliance. . . . . . . . . . . . . . . . . . . . . . . .10-3
End of Life / Product Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-3
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-3
Product Regulatory Compliance Markings 10-4
XIV
CONVENTIONS
Conventions
Several different typographic conventions are used throughout
this manual. Refer to the following examples for common
usage.
Bold type face denotes menu items, buttons and application
names.
Italic type face denotes references to other sections, and the
names of the folders, menus, programs, and files.
<Enter > type face denotes keyboard keys.
Warning information appears before the text it references and
should not be ignored as the content may prevent damage to
the device.
!
XV
CAUTIONS APPEAR BEFORE THE TEXT IT REFERENCES, SIMILAR TO
NOTES AND WARNINGS. CAUTIONS, HOWEVER, APPEAR IN CAPITAL
LETTERS AND CONTAIN VITAL HEALTH AND SAFETY INFORMATION.
Highlights general or useful information and tips.
ACRONYMS
Acronyms
T
ERM D EFINITION
TERM D EFINITION
A/D Analog to Digital
ACPI Advanced Configuration and Power Interface
ASF Alerting Standard Forum
Active-high (positive true) signals are asserted when in
Asserted
BIOS Basic Input/Output System
BIST Built-In Self Test
BMC
Bridge
BSP Bootstrap processor
Byte 8-bit quantity
CLI Command Line Interface
CMOS
CPU Central Processing Unit
the high electrical state (near power potential). Activelow (negative true) signals are asserted when in the
low electrical state (near ground potential).
At the heart of the IPMI architecture is a microcontroller
called the Baseboard management controller (BMC)
Circuitry connecting one computer bus to another,
allowing an agent on one to access the other
In terms of this specification, this describes the PC-AT
compatible region of battery-backed 128 bytes of memory, which normally resides on the baseboard
Deasserted
DTC Data Transfer Controller
EEPROM
EMP Emergency Management Port
FRU Field Replaceable Unit
GB 1024 MB.
GPIO General Purpose Input/Out
HSC Hot-Swap Controller
Hz Hertz (1 cycle/second)
2
I
C
IANA Internet Assigned Numbers Authority
IBF Input buffer
ICH I/O Controller Hub
ICMB Intelligent Chassis Management Bus
IERR Internal Error
IP Internet Protocol
IPMB Intelligent Platform Management Bus
IPMI Intelligent Platform Management Interface
A signal is deasserted when in the inactive state.
Active-low signal names have “_L” appended to the
end of the signal mnemonic. Active-high signal names
have no “_L” suffix. To reduce confusion when referring
to active-high and active-low signals, the terms one/
zero, high/low, and true/false are not used when
describing signal states.
Electrically Erasable Programmable Read-Only Memory
Inter-Integrated Circuit bus
XVI
ACRONYMS
T
ERM D EFINITION
ITP In-Target Probe
KB 1024 bytes.
KCS Keyboard Controller Style
KVM Keyboard, Video, Mouse
LAN Local Area Network
LCD Liquid Crystal Display
LCT Lower Critical Threshold
LED Light Emitting Diode
LNCT Lower Non-Critical Threshold
LNRT Lower Non-Recoverable Threshold
LPC Low Pin Count
LSI Large Scale Integration
LUN Logical Unit Number
MAC Media Access Control
MB 1024 KB
MD2 Message Digest 2 – Hashing Algorithm
MD5
Message Digest 5 – Hashing Algorithm – Higher Security
Ms Milliseconds
Mux Multiplexer
NIC Network Interface Card
NMI Non-maskable Interrupt
NM Node Management
OBF Output buffer
OEM Original Equipment Manufacturer
Ohm Unit of electrical resistance
PDB Power Distribution Board
T
ERM D EFINITION
PEF Platform Event Filtering
PEP Platform Event Paging
PERR Parity Error
POH Power-On Hours
POST Power-On Self Test
PWM Pulse Width Modulation
RAC Remote Access Card
RAM Random Access Memory
RMCP Remote Management Control Protocol
ROM Read Only Memory
RTC
Real-Time Clock. Component of the chipset on the
baseboard.
RTOS Real Time Operation System
SCI Serial Communication Interface
SDC SCSI Daughter Card
SDR Sensor Data Record
SEEPROM
Serial Electrically Erasable Programmable Read-Only
Memory
SEL System Event Log
SERR System Error
2
C protocol. The
SMBus
A two-wire interface based on the I
SMBus is a low-speed bus that provides positive
addressing for devices, as well as bus arbitration
SMI
Server Management Interrupt. SMI is the highest priority non-maskable interrupt
SMM Server Management Mode
SMS Server Management Software
SNMP Simple Network Management Protocol
XVII
ACRONYMS
T
ERM D EFINITION
SOL Serial Over LAN
UART Universal Asynchronous Receiver/Transmitter
UCT Upper Critical Threshold
UDP User Datagram Protocol
UNCT Upper Non-Critical Threshold
UNRT Upper Non-Recoverable Threshold
WDT Watchdog Timer
Word 16-bit quantity
XVIII
SAFETY INFORMATION
Safety Information
Important Safety Instructions
Read all caution and safety statements in this document before
performing any of the instructions.
Warnings
Heed safety instructions: Before working with the server,
whether using this manual or any other resource as a reference, pay close attention to the safety instructions. Adhere to
the assembly instructions in this manual to ensure and maintain
compliance with existing product certifications and approvals.
Use only the described, regulated components specified in this
manual. Use of other products / components will void the UL
listing and other regulatory approvals of the product and will
most likely result in non-compliance with product regulations in
the region(s) in which the product is sold.
System power on/off: The power button DOES NOT turn off
the system AC power. To remove power from system, you must
unplug the AC power cord from the wall outlet. Make sure the
AC power cord is unplugged before opening the chassis, adding, or removing any components.
Hazardous conditions, devices and cables: Hazardous elec-
trical conditions may be present on power, telephone, and communication cables. Turn off the server and disconnect the
power cord, telecommunications systems, networks, and
modems attached to the server before opening it. Otherwise,
personal injury or equipment damage can result.
Electrostatic discharge (ESD) and ESD protection: ESD can
damage drives, boards, and other parts. We recommend that
you perform all procedures in this chapter only at an ESD workstation. If one is not available, provide some ESD protection by
wearing an antistatic wrist strap attached to chassis ground any
unpainted metal surface on the server when handling parts.
ESD and handling boards: Always handle boards carefully.
They can be extremely sensitive to electrostatic discharge
(ESD). Hold boards only by their edges. After removing a board
from its protective wrapper or from the server, place the board
component side up on a grounded, static free surface. Use a
conductive foam pad if available but not the board wrapper. Do
not slide board over any surface.
Installing or removing jumpers : A jumper is a small plastic
encased conductor that slips over two jumper pins. Some jumpers have a small tab on top that can be gripped with fingertips
or with a pair of fine needle nosed pliers. If the jumpers do not
have such a tab, take care when using needle nosed pliers to
remove or install a jumper; grip the narrow sides of the jumper
XIX
SAFETY INFORMATION
with the pliers, never the wide sides. Gripping the wide sides
can damage the contacts inside the jumper, causing intermittent
problems with the function controlled by that jumper. Take care
to grip with, but not squeeze, the pliers or other tool used to
remove a jumper, or the pins on the board may bend or break.
XX
REVISION HISTORY
Revision History
Refer to the table below for the updates made to this manual.
DATE CHAPTER UPDATES
Copyright
Copyright © 2014 Quanta Computer Inc. This publication,
including all photographs, illustrations and software, is protected under international copyright laws, with all rights
reserved. Neither this manual, nor any of the material contained
herein, may be reproduced without the express written consent
of the manufacturer. All trademarks and logos are copyrights of
their respective owners.
Version 1.0.1 / June 11, 2014
Disclaimer
The information in this document is subject to change without
notice. The manufacturer makes no representations or warranties with respect to the contents hereof and specifically dis-
claims any implied warranties of merchantability or fitness for
any particular purpose. Furthermore, the manufacturer reserves
the right to revise this publication and to make changes from
time to time in the content hereof without obligation of the manufacturer to notify any person of such revision or changes.
For the latest information and updates please refer to
www.QuantaQCT.com
All the illustrations in this technical guide are for reference only
and are subject to change without prior notice.
XXI
REVISION HISTORY
About the Book
This manual is written for system technicians who are responsible for troubleshooting, upgrading, and repairing the server
chassis. This document provides an overview of the hardware
features of the chassis, troubleshooting information, and
instructions on how to add and replace components of the
multi-node server series. The document also provides information on the BIOS, and Baseboard Management Controller
(BMC).
For the latest version of this manual, see
www.QuantaQCT.com.
XXII
About the Server
Chapter 1
ABOUT THE SERVER INTRODUCTION
1.1. Introduction
System Features
The system comprises a 4U/28” long chassis using a standard
SSI mainboard. Some of the major features are as follows:
Major Features:
Chipset
Intel® Romley -EP 4S platform (Intel® C602 chipset),
upgradeable ROM kit support.
Processors
Intel®Xeon® E5-4600 / E5-4600 v2 product family, up to four
units
PCIe
(1) PCIe x8 G3 slot for Quanta LSI SAS/RAID, 10GbE
SFP+, Infiniband mezzanine card
Expansion cards are optional components.
Memory
DIMM slots x 48, twelve slots/per CPU, DDR3-800/1066/
1333/1600 supporting RDIMM, LRDIMM, UDIMM
Storage
SAS/SATA ports x8 (upgradeable ROM kit support for eight
SAS ports), Slim-line SATA port x1 for DVD-RW device,
SATA port x1 for 5.25” tape backup device
Network
Single chip dual port Ethernet device Powerville (I350)
(4) PCIe x16 G3 slots in x16 bus
(1) PCIe x16 G3 slot in x8 bus
(2) PCIe x8 G3 slots in x8 bus
(1) PCIe x8 G3 slot in x4 bus
1-1
Specifications
Form Factor
Rack-mount server with a height of 4U
ABOUT THE SERVER SYSTEM FEATURES
Chassis Size (L x W x H)
704 mm x 424 mm x 173.8 mm
27.71” x 16.69” x 6.84”
Mainboard Size (W x L)
414.02 mm x 533.40 mm
16.3” x 21”
Processor
Up to four Intel®Xeon® E5-4600 / E5-4600 v2 series processors with bus speed up to 8.0GT/s.
Romley-EP 4S (Intel® Xeon® E5-4600 / E5-4600 v2 series)
processors supports the following features:
Up to 10-cores and 20-threads per CPU
Cost-Optimized (lowerBOM vs. premiumEX)
Ring architecture implementation, includes Directory Bit &
adds Home Snoop, Route Thru, and more Node IDs
Socket-R (LGA 2011)
Chipset
Intel® Romley -EP 4S platform (Intel® C602 chipset),
upgradeable ROM kit support.
Memory
DIMM slots x 48, twelve slots/per CPU, up to 1.024 TB
DDR3-800/1066/1333/1600 supporting RDIMM, LRDIMM,
UDIMM
Storage
Up to 25MB Last-Level Cache
Intel
Integrated Memory Controller – supports DDR3 800/1066/
®
Turbo Boost Technology
1333/1600 via a memory buffer
Up to 40 lanes integrated PCIe G3 per socket
Supports 2S/4S configurations
Intel
1-2
®
QuickPathInterconnect with 2 x 8GT/s links
Hot-swappable 2.5” SAS/SATA 6 Gb/s hard disk drives, up
to eight units (upgradeable ROM kit support for eight SAS
ports).
Slim-line SATA port for DVD-RW device
SATA port for 5.25” tape backup device
HDD Backplane
Hot-swappable backplane
ABOUT THE SERVER SYSTEM FEATURES
PCIe Expansion Slot
Slot 1 PCIe Gen-3x16, x16 connector (CPU0)
Slot 2 PCIe Gen-3x4, x8 connector (CPU0)
Slot 3 PCIe Gen-3x16, x16 connector (CPU0)
Slot 4 PCIe Gen-3x8, x8 connector (CPU1)
Mezzanine PCIe Gen-3x8, Mezz connector (CPU1)
Slot 5 PCIe Gen-3x8, x8 connector (CPU1)
Slot 6 PCIe Gen-3x16, x16 connector (CPU2)
Slot 7 PCIe Gen-3x8, x16 connector (CPU2)
Slot 8 PCIe Gen-3x16, x16 connector (CPU2)
Network
Single chip dual port Ethernet device Powerville (I350)
Rear I/O
External USB
Management port
LAN1 port
LAN2 port
ID button
PCIe mezzanine slot
Serial port
VGA port
Power Supply
System supports up to four 1100W hot-swappable power
supply modules in a 3+1 redundant configuration
Management Port
10/100/1000 MB/s RJ45 LAN port for management (BMC)
Integrated Graphics BMC
Aspeed AST2300 8MB DDR3 Video memory
1-3
ABOUT THE SERVER PACKAGE CONTENTS
1.2. Package Contents
The following list includes the package components for a 4U
configuration:
4U chassis system
Power cord (optional)
CD (technical guide included)
Rail kit
Server configurations may vary. Confirm your sales representative for the exact items included in your order.
1-2
ABOUT THE SERVER A TOUR OF THE SYSTEM
1.3. A Tour of the System
System Overview
The S400-X44E is available as a 2.5” HDD system.
2.5” HDD System
2.5” HDD System Component Description
NO .ITEM D ESCRIPTION
1 Fans Fan module cage
2 2.5 Hard Drives 2.5” hard disk drives (HDD) cage (x8)
2.5” HDD System Component Overview
1-3
ABOUT THE SERVER SYSTEM FRONT FEATURES
System Front Features
Configuration
2.5” HDD Configuration
2.5” HDD Configuration
2.5” HDD Configuration (Continued)
NO .ITEM D ESCRIPTION
5 HDD Bays HDD array
6 Tape Drive Bay Insert a tape drive here
Control Panel
Control Panel Features
2.5” HDD Configuration
NO .ITEM D ESCRIPTION
1 Optical Drive Insert an optical drive here
2 Control Panel Control system
3 VGA port Connect a monitor to this port
4 USB port USB ports (2.0 compliant)
1-4
Control Panel Features
Control Panel Features
ITEM ICON NAME DESCRIPTION
1 LAN1 LED LAN access