Installation and Usage Guide
Welcome to your 4G LTE Mount
for Canary Flex™—connected by
Verizon Wireless
Installation Guide
In the box
1 4G LTE Mount for Canary Flex
1 AC power adapter with 13 ft cable
1 hex tool
Verizon Wireless 4G LTE
SIM card (pre-installed)
5 wall mounting screws
5 wall mounting anchors
2 cover screws
1 security screw
1 baseplate
What you’ll need
Phillips screwdriver
Drill
Overview of components
FPO
Charging connector
Activiation QR Code
SIM Card Door
Speaker Hole
Cover Screw
Front LED
Middle LED
Rear LED
Foot/base
FPO
Installation instructions
IMPORTANT: In order to set up your 4G LTE Mount for Canary Flex™, you will
need to install the Canary app, available from canary.is/app on your iOS or
Android device.
Step 1: Remove the cover from the main unit.
Please note the cover comes attached to the main unit, without screws. To
remove, pinch the top and bottom of the unit and the cover will slide o easily.
FPO FPO
Step 2: Charge the 4G LTE Mount
Plug the included AC power adapter for the 4G LTE Mount into any 100-240V
wall outlet to charge the long-life lithium-ion battery. It will take approximately
7-8 hours for your 4G LTE Mount to fully charge when it is powered o (longer
if it’s in use).
Step 3: Set up the 4G LTE Mount for Canary Flex™ in the Canary app.
Visit canary.is/app on your iOS or Android device for instructions on setting up
your 4G LTE Mount with your Canary Flex.
Step 4: Place your Canary Flex™ inside the main unit.
The magnet inside of the main unit will grab the Canary Flex as you place it
inside of your unit. Tilt the Canary Flex into place. You will need access to the
button on the back of the Canary Flex during the setup process for the 4G
LTE Mount, so do not place your Canary Flex into the main unit until you have
completed the setup process for the 4G LTE Mount in the Canary app
FPO FPO
Once the device is placed in the mount, you will be able to charge both the
Canary Flex and the 4G LTE Mount with the same plug
Step 5: Join the cover to the main unit.
Push the cover into place over the Canary Flex. Use the hex tool to screw
the cover screws to the cover to the main unit--one screw on the top
tab, another on the bottom.
FPO FPO
Please note, the smaller ‘tab’ goes on the bottom, and the larger one
(with speaker holes) goes on top.
FPO FPO
Top Bottom
Step 6: Install the baseplate.
For installation onto a wall or other vertical surface: Ensure that the baseplate
hooks are facing up. Hold the baseplate against the installation surface (for
example, your wall or fence) and use a pencil to make three marks through the
three holes in the back of the baseplate. On the pencil marks, drill three pilot
holes into the installation surface.
FPO
Note: If wall anchors are required for your installation (drywall, brick, concrete),
use a 1/4” drill bit to drill pilot holes in the installation surface.
If wall anchors are not required for your installation (wood), use a 3/32” drill bit to
drill pilot holes in the installation surface.
Align the baseplate holes with the pilot holes in the installation surface and
install the provided wall anchors (optional) and wall mounting screws.
This side up
For use on a tabletop or other flat surface: Baseplate usage is
optional--you may simply place the device on the flat surface. If
additional stability and security are desired, install the device into the
flat surface by following the installation steps described above.
FPO
Step 7: Choose your orientation.
Two options are available: 1) for use with the AC power adapter, and
2) for wire-free use.
FPO
Step 8: Route the cable if opting for plugged in use.
If planning to use the device with outlet power, route the cable
through the channel in the ‘foot’ of the device prior to attaching the
4G LTE Mount to the baseplate.
FPO
Step 9: Slide the foot of the 4G LTE Mount into the baseplate.
Align the 4G LTE Mount foot with the top of the baseplate, and slide
it into place.
FPO
Step 10: Secure the 4G LTE Mount foot to the baseplate
and complete installation.
Use the provided hex tool to tighten the security screw and
secure the unit firmly to the baseplate.
FPO
Step 11: Adjust the angle.
Adjust the angle of your 4G LTE Mount by rotating the device
until it’s in the desired position.
Usage tips
Monitoring data usage
You can monitor your 4G LTE Mount data usage and set up usage alerts through your
My Verizon account.
Monitoring battery life
View battery level in the Canary app to check the current battery level and know
when to recharge.
Tightening the ball joint
You can tighten the ball joint in your device if you notice any loosening over time.
Remove the cover from your 4G LTE Mount by unscrewing the two cover screws
holding it in place. Take the Canary Flex out of the 4G LTE Mount. You will see a screw
located in the back of the main unit, towards the base. Use your hex tool to tighten
this screw. Place the Canary Flex back into the 4G LTE Mount, and reassemble.
Removing the 4G LTE SIM card
Your SIM card is pre-installed. To remove the SIM card from
your 4G LTE Mount, open the rubber door under the
Activation QR Code with your fingernail. Press on the
SIM card once the door is opened, then pull the card out.
FPO
Ball tightening
screw
Power Button Usage,
and LED Indicators
Power Button Operation
Power On
Power O
Factory Reset
LED Colors
Rear LED (Power)
Amber Solid
Green Solid
Green Blink
Red Blink
O
Actions
Press and hold power button
Press and hold power button for 5 seconds
While 4G LTE Mount is on, press and hold power
button for 15 seconds
Charging Status
4G LTE Mount is powering on
4G LTE Mount is on and plugged into AC power adapter
4G LTE Mount is running on battery power and battery level is
20% or greater
4G LTE Mount is running on battery power and battery level is
less than 20%
4G LTE Mount is powered o
LED Colors
Middle LED (Network)
Amber Solid
Green Solid
Red Solid
Front LED (Device Connection)
White Solid
O
FPO
Charging Status
4G LTE Mount has an Internet connection
4G LTE Mount is powering on
4G LTE Mount is on but has no Internet connection
4G LTE Mount has an active connection to a Canary Flex
NOTE: If you are using your 4G LTE Mount as a backup connection
to your primary Wi-Fi connection, this LED will only be illuminated
when the LTE backup connection is being used.
4G LTE Mount does not have an active connection to a Canary Flex
Support and more
My Verizon mobile app
Manage your account, track your usage, edit account information,
pay your bill and more.
From your computer, visit verizonwireless.com/Support.
Customer service
Call 1.800.922.0204
Twitter @VZWSupport
Additional information
Your wireless device and third-party services
Verizon Wireless is the mobile carrier associated with this wireless device, but many
services and features oered through this wireless device are provided by or in
conjunction with third parties. Verizon Wireless is not responsible for your use of
this wireless device or any non-Verizon Wireless applications, services and products
including any personal information you choose to use, submit or share with others.
Specific third-party terms and conditions, terms of use, and privacy policies shall
apply. Please review carefully all applicable terms and conditions and policies prior to
using this wireless device and any associated application, product or service.
Loading...