Warranty and Safety
Setting up the phone
General information
Messages
Phonebook
Call Options
Applications
Camera
Settings
My Data
Games
Browser
Warranty and Safety
This section addresses important warranty and safety issues. You should read and thoroughly familiarise yourself with this section before
using your phone.
After Sales Service
Your Toshiba mobile telephone contains no user serviceable parts, for further information on service please contact your retailer or service
provider.
Safety Guidelines
Follow the guidelines below to use your phone in a safe and legal manner.
General
• Use your phone in the intended manner (holding it to your ear). Incorrect usage may affect its performance. Only qualified service
personnel should install or repair the phone and its accessories.
• Use only compatible batteries and accessories. Using incompatible items may permanently damage the phone.
• Do not connect the phone to any other device without reading the provided documentation. The other device may be incompatible.
• When making emergency calls from your phone, ensure that the phone is switched on and in service.
• Interference may affect your phone’s performance. Once you move away from the source of the interference, the phone should operate as
usual
Operating environment
• Do not use a hand-held phone while driving or otherwise operating machinery. If using a hand-held phone, park the vehicle before
conversing. If using an integrated hands-free device, make sure the phone is securely in its holder.
• Switch your phone off if you are entering a hospital or other such institution. Medical equipment may be affected by the phone so you
should observe any building regulation governing phone usage.
• Switch your phone off when on an aircraft. The aircraft’s systems may be affected by the phone signal. You are legally obliged to comply
with this recommendation.
• Switch your phone off in any facility where posted notices so require.
• Do not use your phone when refuelling. You should keep your phone away from fuel and chemicals.
• Switch your phone off when blasting is in progress. Observe any provided guidelines or regulations.
• Switch your phone off when in an area with a potentially explosive atmosphere (for example fuel storage areas, spray paint facilities etc.).
Electronic devices
• If you wear a pacemaker, or are in the company of someone who does, you should be aware that there is small risk of your phone
interfering with the operation of the pacemaker. Only certain types of pacemaker are affected and only if the mobile phone is placed next to it.
You should contact your doctor or the manufacturer of the pacemaker for more information.
• Your phone may interfere with some hearing aids. If this happens you should contact your service provider or doctor.
• Your phone may interfere with the functionality of inadequately shielded medical devices. Consult a physician or the manufacturer of the
device to ensure safe procedure.
• Your phone may interfere with the functionality of any inadequately shielded electronic system in a motor vehicle. Examples of this type of
system include air-bags and fuel injection. You should contact the manufacturer of the vehicle to
ensure that it is properly shielded.
Battery safety
• Only use batteries approved by Toshiba and only recharge the battery with the recommended charger supplied by Toshiba.
• When the charger is not in use disconnect it from the power source.
Do not leave the battery connect to the charger and power source for longer then necessary as overcharging it will shorten its life.
• Do not short-circuit the battery. Accidental short-circulating can occur when a metallic object causes a direct connection between the +
and – terminals of the battery.
• Do not leave the battery in a cold (for example, a fridge) or hot place (for example, in a car exposed to direct sunlight) as this will
effect its performance.
• Do not dispose of the battery in a fire.
• Do not dispose of the battery in an ordinary bin. The battery contains toxic chemicals and must be disposed of in the correct manner.
Contact your local authority for more information.
SOS soft key
The SOS soft key enables you to call the emergency services without entering your PIN or when your phone is blocked.
The SOS soft key is only active prior to entering the PIN. To use it simply press and confirm with the Yes soft key.
SAR Information
Your TS10 meets all EU requirements and recommended limits for exposure to radiowaves. These limits were developed and established by
independent scientific organisations.
In recent times there has been a lot of speculation about the risks users may be exposing themselves to by using mobile phones. Toshiba is
fully committed to providing consumers with all relevant and useful information about such risks. It is also important to bear in mind that all
Toshiba products are rigorously tested to ensure that they meet all relevant safety guidelines.
All electrical devices emit radiation. Mobile phones are low power radio devices that transmit and receive microwave radiation at frequencies
of about 900 Megahertz (MHz) and 1900 MHz. There are many other sources of radio waves. Television broadcasts in the UK operate at
frequencies between 400 MHz and 860 MHz and microwave communication links (dishes) operate at frequencies above 1000 MHz.
The international standard for measuring how much radiation a user absorbs, when using a mobile phone, is known as the Specific
Absorption Rate (SAR). SAR measures the amount of radiation exposure to weight. The EU limit is 2.0 watts/kilogram averaged over 10
grams of tissue and FCC limit is 1.6 watts/kilogram over 1g of tissue (averaged over six minutes exposure). This limit incorporates a
substantial safety margin.
Toshiba conducts rigorous testing and is fully committed to providing consumers with all the relevant information available.
For more information about mobile phones and radiation, please visit the websites listed below:
Care and Maintenance
If you maintain your phone in good condition, the quality of your phone usage as well as the phone life span will be greatly enhanced. If you
follow the suggestions below, this will also help you to fulfill warranty obligations.
• Keep the phone and all the parts and accessories out of the reach of small children.
• Keep the phone dry as moisture of any kind can contain minerals that will corrode the electronic circuits.
• Do not use or store the phone in dusty or dirty locations as the moving parts of the phone can be damaged.
• Do not use or store the phone in hot areas. High temperatures will shorten the life span of the phone, damage the battery or warp/ melt the
plastic used in the phone’s manufacture.
• Do not store the phone in cold areas. When there is a difference in temperature between the room and the phone, condensation can form
inside the phone, causing damage to the electronic circuits.
• Do not open the phone unless absolutely necessary, for example, to install the battery or SIM card. We recommend that you go to your
dealer when problems arise with either of these items and allow their experts to handle the phone instead.
• Do not mishandle or abuse the phone. Dropping it, knocking or shaking it can damage the internal circuits.
• Do not use harsh chemicals, strong detergents, or cleaning solvents to clean the phone. If you must clean it, then use a soft
cloth that has been slightly dampened with a mild soap and water solution.
• Do not apply paint or other such substances to the phone. This could clog the phone’s moving parts.
• If the phone or any of the accessories are not working as they should, please consult your dealer who can provide you with the expert
assistance that you require.
• Interference may affect your phone’s performance. This is perfectly normal and once you move away from the source of the interference,
the phone should operate as usual.
• Do not use harsh chemicals, strong detergents, or cleaning solvents to clean the phone. If you must clean it, then use a soft cloth that has
been slightly dampened with a mild soap and water solution.
• Do not apply paint or other such substances to the phone. This could clog the phone’s moving parts.
• If the phone or any of the accessories are not working as they should, please consult your dealer who can provide you with the expert
assistance that you require.
• Interference may affect your phone’s performance. This is perfectly normal and once you move away from the source of the interference,
the phone should operate as usual.
• Do not use harsh chemicals, strong detergents, or cleaning solvents to clean the phone. If you must clean it, then use a soft cloth that has
been slightly dampened with a mild soap and water solution.
• Do not apply paint or other such substances to the phone. This could clog the phone’s moving parts.
• If the phone or any of the accessories are not working as they should, please consult your dealer who can provide you with the expert
assistance that you require.
• Interference may affect your phone’s performance. This is perfectly normal and once you move away from the source of the interference,
the phone should operate as usual.
FCC RF Exposure Information
In August 1996 the Federal Communication (FCC) of the United States
with its action in Report and Order FCC 96-326 adopted an updated
safety standard for human exposure to radio frequency (RF)
electromagnetic energy emitted by FCC regulated transmitters. Those
guidelines are consistent with the safety standard previous set by both
U.S.and international standards bodies.The design of this phone
complies with the FCC guidelines and these international standards.
Use only the supplied or an approved internal antenna. Unauthorized
antennas, modifications, or attachments could impair call quality,
damage the phone, or result in violation of FCC regulations.
FCC Regulations:
This mobile phone complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This mobile phone has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiated radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible
For compliance could void the user’s authority to operate the equipment.
Body-worn Operation
This device was tested for typical body-worn operations. To comply with
FCC RF exposure requirements, a minimum separation distance of 0.6
inches (1.5 cm) must be maintained between the user's body and the
phone, including the antenna.Third-party belt-clips, holsters, and similar
accessories used by this device should not contain any metallic
components.Body-worn accessories that do not meet these
requirements may not comply with FCC RF exposure requirements and
should be avoided.
For more information about RF exposure, please visit the FCC website
at www.fcc.gov.
Setting Up the Phone
This section describes basic operations such as inserting your SIM card, charging the battery, and entering your PIN.
The following must be done before you begin using the phone:
• Ensure that the SIM card is inserted
• Ensure that the battery is inserted
• Charge the phone’s battery
SIM Card
Your SIM card identifies your phone on the network and stores your details, including your PIN, call history, and subscription details. It can
also be used to store some phone book information - see “Phone Book Memories” on page XX for more information.
You should only remove your SIM card if absolutely necessary. If it gets lost or damaged, the information stored on it cannot be retrieved.
Inserting or removing the SIM card
With your unfolded phone facing towards you, you may locate the SIM card room right below your main LCD screen. To insert or remove
your SIM card (Diagram A-C):
Diagram A:
Open the SIM door.
Diagram B:
Insert your SIM card into the SIM card holder with the card’s
metallic connectors facing down and the notched corner in the right
direction.
Diagram C:
Close the SIM door.
Battery
Before you can power on your phone for the first time, you need to install the phone’s battery and charge it. Note that the battery coming with
your phone is not charged.
Changing or removing the battery
To remove the battery (Steps 1-2):
1. With the back of the phone facing you, slide the battery cover and remove the battery cover and battery, as shown below (Diagram D-F):
Diagram D:
Slide the battery door backward.
Diagram E:
Remove the battery door from the phone.
Diagram F:
Lift the battery away from the phone.
2. Replace the battery and the battery cover as shown below (Diagram G-I).
Diagram G:
Install the battery with the metallic connectors facing forward.
Diagram H:
Gently press down the battery.
Diagram I:
Install the battery door.
Charging the battery
To charge the battery (Steps 1-3):
1. Locate the charger socket as shown in Diagram J.
2. Connect the charger in the right direction, as shown in Diagram K. The marked part on the charger connector should face side up. The
charger connection screen will be displayed.
Diagram J:
The charger socket.
Diagram K:
Connect the charger with the marked part facing up.
3.Connect the charger to an AC power socket.
Disconnecting the charger
To disconnect the charger, grip it tightly and pull. You should disconnect the charger from the power outlet before disconnecting the charger
from the phone.
Charging Indicator
The first time you charge your battery, you should leave it charging for 8 hours. The battery only achieves optimum performance after two or
three complete charges.
When the battery power is low, the phone starts beeping and “Battery Low” is displayed.
Icon Description
Battery full
Battery nearly full
Battery nearly empty
Battery empty
For safety information regarding the battery, please refer to “Battery Safety” on page XX.
Note: Always turn off the phone before removing the battery.
PINs
When you switch on your phone, you will be requested to enter your PIN (personal identification number). This number should be in the
documentation supplied by your service provider.
If you enter the wrong PIN three times in a row, your phone will become blocked. You will require your PUK number to unblock it.
For more information about your PIN and PUK numbers, see “PIN Settings” on page XX.
General Information
Parts and functions
Keys
Each of the keys on your phone has one or more functions. The table below explains the various functions that each key has.
Key Function(s)
Soft keys Press to access the functions available for the soft keys. For more information see “Soft keys” on page XX.
4-way key To navigate the phone’s menu system. For more information see “4-way key” on page XX.
Centre key To enter the selected menu, confirm the selection, submit an entered number or piece of text and to launch the camera
from the standby screen. For more information see “4-way key” on page XX.
Call key To dial an entered or selected number or accept an incoming call; from the standby screen, press once to display the
Dialled calls list, and press twice to redial the last called number.
End key To turn on/off the phone, reject an incoming call, end a call, cancel a selection, return to the standby screen from any
phone menu system.
1 From standby screen, long press to call the voicemail.
2-9 Press to access the FAK (Fast Access Key) function. For more information see “Fast Access key” on page XX.
0 From the standby screen, long press to enter “+” and display the “+List.”
# In call, press to turn on/off the loud speaker. In camera preview mode, press to display menu options.
* In call, press to turn on/off the mute. In camera preview mode, press to turn on/off camera icons.
Soft keys
Your phone has two keys called ‘soft keys’. The function of these keys depends on the menu being displayed at the time. The available
function is displayed above the soft key, as shown below.
The default soft keys (that is, the ones displayed in stand-by mode) are Menu and Browser. Pressing either of these soft keys will take you
directly to the function.
Note: When you turn on your phone, an SOS soft key is displayed before you can enter your PIN. See “SOS soft key” on page XX for more
information.
4-Way key
Your phone has an easy-to-use menu system that allows you to navigate by using the 4-way key.
▲Up
To scroll up lists or move up the cursor.
To access Phone modes menu from the
standby screen
Long press to activate the silent mode.
To zoom in under camera preview mode.
To increase volume during a call.
<Left
To scroll left or move the cursor to the left of
the screen.
To access Mes sagemenu from the standby
screen.
To decrease exposure under camera
preview mode.
▼Down
Right >
To scroll up or move down the cursor.
To access My datamenu from the standby
screen.
To zoom out under camera preview mode.
To decrease volume during a call.
To scroll right or move the cursor to the right
of the screen.
To access Phonebookmenu from the
standby screen
To increase exposure under camera
preview mode.
Centre key
To confirm the function.
To access Camera and press again to take
a picture.
To toggle your desired function on/off in the
each menu screen.
.
Quick keys
To Key sequence Mode
View recently called numbers Press Call key once Standby
Call voice mail Press and hold 1 Standby
Access Phone modes Press Up Standby
Access My data Press Down Standby
Access Message Press Left Standby
Access Phonebook Press Right Standby
Quick dial a phonebook number Enter the Record no. and press # to quickly
display the number and press Call key to
dial the number
Lock/Unlock the keypad Long press # key. For more information see
“keypad locking” on page XX.
Switch on/off the phone Press and hold End key Standby
Select a menu item Press Centre key or Left Soft key When In the menu
Exit a menu Press End key When in the menu
Put a call on hold or retrieve a call on hold Press Hold or Retrieve soft keys During a call
Reject or end a call Press End key When receiving a call
Enter a space Press 0 once When entering text
Enter a symbol Press 1 until the correct symbol appears or
press # to display the symbol chart
Standby
Standby
When entering text
Main menu
Your phone’s menu structure starts with Main menu in a grid view. To access Main menu, press Menu from the standby screen to open Main
menu and navigate to the desired menu by using 4-way keys and press Centre key or Select to confirm. The main menu consists the
following 9 menus:
Message
Phonebook Call Options
Applications
My data
1 Message Provides SMS/MMS messaging services. For more information, see “Message” on page XX.
2 Phonebook Stores a list of phone contacts. For more information, see “Phonebook” on page XX.
3 Call options Records a list of call history. For more information, see “Call options” on page XX.
4 Applications Provides calendar, clock, calculator and other functions. For more information see “Applications” on page XX.
5 Camera Allows you to take a picture or shoot a video clip. For more information see “Camera” on page XX.
6 Settings Provides a variety of settings. For more information, see “Settings” on page XX.
7 My data Stores a list of picture and sound files. For more information, see “My data” on page XX.
8 Games Provides a number of games in your phone. For more information, see “Games” on page XX.
9 Browser Provides access to connecting to the network. For more information, see “Browser” on page XX.
Camera
Games
Settings
Browser
Menu structure
Key Main menu 2ed level
1 Message Create
Inbox
Draft
Outbox
Predefined text
Settings
Memory status
Cell broadcast
2 Phonebook Lists
3 Call options Dialled calls
Missed calls
Received calls
Time/charge
Charge settings
4 Application Organization
Clock
Calculator
Composer
Voice memo
Key Main menu 2ed level
5 Camera <View finder>
6 Settings Phone
Phone modes
Display
Calls
Security
Network
T9 input
Reset settings
7 My data Photos
Pictures
Sounds
Record voice
Memory status
8 Games <Game list>
9 Browser Homepage
Favorites
WAP push
Note:Alternatively,you maypressthe number keys to access any menu in Main menu screen. For example, press 6 in Main menu to access
Settings.
Icons
Yourphone has one 65536-colourmain LCD and one monochrome external LCD. The icons displayed on the two screens are explained
below.
Main screen
No. Indicator Description
1 Signal strength
No signal
Signal strength 20%
Signal strength 40%
Signal strength 60%
Signal strength 80%
Maximum signal strength
2
External screen
Basic Phone Use
Making an Emergency call
You can make an emergency call when your SIM card is not inserted.
To make an emergency call (Steps 1-2):
1. Press and hold End key.
2. Press SOS and Yes.
Making/Ending a call
Before you can make a call, you need to insert your SIM card and make sure your phone is powered on.
To make/end a call (Step 1-3):
1. Enter a phone number (including the area codes if necessary) using keypad keys.
2. Press Send key to dial the number.
3. Press End key to end the call.
Alternatively, you may select a contact from phonebook and press Send key to dial the number.
To make a call from phonebook (Step 1-3):
1. Press Menu > Phonebook >Lists
2. Scroll to the desired entry.
3. Press Send key.
To quick dial a number (Step 1-3):
1. Enter the Record no. by using the keypad keys.
2. Press # key to request the phone number from the phonebook.
3. Press Send key.
To dial a number from the Dialled Calls (Step 1-3)
1. Press Send key from the standby screen.
2. Scroll to the desired number.
3. Press Send key.
Receiving/Rejecting a call
When there is an incoming call, the phone rings/vibrates (depending on your phone mode) and the screen displays the name (if recorded in
your phonebook) or phone number of the caller (This feature in network-dependent). To receive a call, press Send key or Reply. To reject
a call, press End key or Reject.
Holding a call
During a call, you may put your first call on hold.
To place a call on hold:
1. Press Hold. Also press Main menu and select Hold.
Note: Note that y our phone automatically puts your first call on hold when you receive a second call or dial a second call.
Making/Receiving a second call
During a call, your phone automatically puts your first call on hold when you receive a second call or dial a second call.
To make a second call (Steps 1-3):
1. During a call, press Main menu to select a number from Phonebook or enter the number using keypad keys.
2. Press Send key to make the second call.
Note: When you press Send key, the first call will automatically be put on hold.
3. Press Swap to switch between two calls.
Making a conference call
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