U.S. GOVERNMENT USERS – RESTRICTED RIGHTS: Our products and/or services are provided with
RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule
contract with Lenovo, if any, or the standard terms of this commercial license, or if the agency is unable to accept
this Program under these terms, then we provide this Program under the provisions set forth in Commercial
Computer Software–Restricted Rights at FAR 52.227-19, when applicable, or under Rights in Data-General, FAR
52.227.14 (Alternate III).
Additionally, you can find support information and updates
on the Lenovo Web site located at
http://consumersupport.lenovo.com.
* Only for the users from the United States.
S9-S10 User Guide V1.0_en.book Page 1 Wednesday, July 23, 2008 5:53 PM
ENERGY STAR model information
ENERGY STAR® is a joint program of the U.S. Environmental Protection
Agency and the U.S. Department of Energy aimed at saving money and
protecting the environment through energy efficient products and practices.
Lenovo® is proud to offer our customers products with an ENERGY STAR
compliant designation. Lenovo computers of the following machine types, if
the ENERGY STAR mark is affixed, have been designed and tested to conform
to the ENERGY STAR 4.0 program requirements for computers.
• 20013, 20015
• 4067, 4231
By using ENERGY STAR compliant products and taking advantage of the
power-management features of your computer, you reduce the consumption
electricity. Reduced electrical consumption contributes to potential financial
savings, a cleaner environment, and the reduction of greenhouse gas
emissions.
of
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For more information about ENERGY STAR, visit
http://www.energystar.gov
.
Lenovo encourages you to make efficient use of energy an integral part of
your day-to-day operations. To help in this endeavor, Lenovo has preset
the following power-management features to take effect when your
computer has been inactive for a specified duration:
Table 1. ENERGY STAR power-management features, by operating system
Windows XP
•Turn off monitor: After 10 minutes
•Turn off hard disks: After 30 minutes
•System standby: After 20 minutes
•System hibernates: After 2 hours
To awaken your computer from a Sleep or System Standby mode, press any
key on your keyboard. For more information about these settings, refer to
your Windows Help and Support information system.
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Explanation of Hard Disk Capacity
Dear user,
While using your computer, you may discover that the nominal hard disk
capacity indicated is somewhat different from the disk capacity
displayed by the operating system. For example, a nominal 80GB hard
disk will appear as less than 80GB in the operating system. This
discrepancy is not an error in hard disk installation nor any other
problem, but a normal phenomenon of computers. This phenomenon is
primarily due to the following reasons:
I. Different standards used by the manufacturer and operating
system when calculating hard disk capacity
Hard disk manufacturers use a radix of 1000, i.e. 1G = 1,000MB, 1MB =
1,000KB, 1KB = 1,000 bytes. However, when identifying hard disk capacity,
operating systems use a radix of 1024, i.e. 1GB = 1,024MB, 1MB = 1,024KB,
1KB = 1,024 bytes. The standard adopted by your computer is that of the
hard disk manufacturers. Since the standards adopted by the hard disk
manufacturer and operating system are different, the hard disk capacity
displayed by the operating system will be different from the nominal hard
disk capacity.
For example, if the hard disk is nominally X G, even when it is completely
empty, the capacity displayed by the operating system will be:
X × 1000 × 1000 × 1000/ (1024 × 1024 × 1024) | X × 0.931 G
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If a portion of the hard disk space has been used for some specific purpose,
then the capacity indicated by the operating system will be even less than
X × 0.931 G.
II. A portion of the hard disk space is used for specific purposes
Lenovo computers come with preinstalled OneKey Rescue System, so the
hard disk has a special portion partitioned before delivery, which is used to
store hard disk mirror and OneKey Rescue System program files. The size
of the reserved space for this partition varies according to the model,
operating system and software of the computer. For the sake of safety, this
partition is not evident, which is commonly referred to as a “hidden
partition”.
In addition, after the hard disk is partitioned or formatted, the system will
assign a certain amount of hard disk space for the system files.
For the above reasons, the available hard disk space indicated by the
operating system is always less than the computer’s nominal hard disk
capacity.
S9-S10 User Guide V1.0_en.book Page i Wednesday, July 23, 2008 5:53 PM
The spring-loaded battery latch keeps the battery pack secured in
place. When you insert a battery pack, this latch automatically secures
the battery in place. To remove the battery, hold this latch in the
unlocked position.
Battery pack
Battery latch - manual
The manual battery latch is used to keep the battery pack secured.
Move the manual battery latch to the unlocked position to insert or
remove the battery pack. Move the manual latch to the locked position
after inserting the battery pack.
Expansion slot compartment
The Mobile Broadband module is secured in this compartment.
Hard Disk Drive/Memory (RAM) compartment
7
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Chapter 2. Using Your Computer
Putting your computer to Stand by or Shutting It Down
When you finish working with your computer, you can put it to stand by or
shut it down.
The computer with SSD hard disk drive do not support sleep mode function.
- - -
Putting your computer to Stand By
If you will be away from your computer for only a short time, put the computer to sleep.
When the computer is in sleep, you can quickly wake it and bypass the startup process.
To put the computer to sleep, do one of the following.
Click Start and select Stand By from Turn Off Computer.
Press Fn + F1.
Warning:
Wa it until the power indicator light starts blinking (indicating that the computer
is in Stand By) before you move your computer. Moving your computer while
the hard disk is spinning can damage the hard disk, causing loss of data.
To wake the computer, press the power button.
Shutting Down Your computer
If you are not going to use your computer for a day or two, shut it down.
To shut down your computer, click
Computer.
Start
and select
Tu rn Of f
from Turn Off
9
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Your computer has a numeric keypad and function keys incorporated in
the standard keyboard.
Numeric Keypad
The keyboard has keys that, when enabled, work as a 10-key numeric
keypad.
To enable or disable the numeric keypad, press Fn+F7.
* The illustrations in this manual may differ from the actual product.
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Chapter 2. Using Your Computer
Function Key Combinations
Through the use of the function keys, you can change operational features
instantly. To use this function, press and hold the Fn key ; then press oneof the function keys .
b
a
12
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Chapter 2. Using Your Computer
The following describes the features of each function key.
Fn + F1: Put your computer in sleep mode.
Fn + F2: Turn off/on the LCD screen.
Fn + F3: Shift to other connected display devices.
Fn + F5: Enable/disable the built-in wireless device feature.
Fn + F6: Enable/disable the touch pad.
Fn + F7/NmLk: Enable/disable the Numeric keypad.
Fn + F8/ScrLk: Enable/disable Scroll Lock.
Fn + up/down arrow: Increase/decrease display brightness.
Fn + right/left arrow: Increase/decrease computer volume.
13
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Chapter 2. Using Your Computer
OneKey Rescue System button
Press the OneKey Rescue System button to enter the main interface of
OneKey Rescue System while the power is off.
Attention:
When you press OneKey Rescue System button to turn on the computer,
please ensure that your computer is not connected with other peripherals
(such as USB storage device, etc.), otherwise the system may not operate
properly.
For details, see OneKey Rescue System User Guide.
14
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Your computer comes with one Multi-media Reader slot used to insert a
memory card, such as an SD Card, a Multi-media Card, a Memory Stick or
a Memory Stick pro card.
Note:
Only use the memory card listed above; for more information about the
usage, read the instructions shipped with the memory card.
15
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Chapter 2. Using Your Computer
Inserting a memory card
Gently slide the memory card with the arrow facing upward and pointing
toward the Multi-media reader slot. Slide until it clicks into place.
Removing a memory card
1 Push the memory card until you hear a click.
2 Gently pull the memory card out of the Multi-media reader slot.
Your computer comes with LAN port for high-speed DSL/cable modem
connection and local area network (LAN), wireless LAN for wireless
connection.
Using LAN port
The LAN port supports a standard RJ-45 connector, and allows you to
connect the computer to a high-speed DSL/cable modem connection and
local area network (LAN).
17
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Chapter 2. Using Your Computer
Attention:
As the voltage of a telephone connection is higher than that of a network,
do not attempt to connect a telephone cable to the LAN port or else a short
circuit of the computer might occur.
Using wireless LAN
An isotropic antenna system is built into the display for optimal reception,
enabling wireless communication wherever you are.
To enable wireless communications, do the following;
1 Do not use the Mobile Broadband feature on your computer in highly
explosive areas (e.g. gas station) or near blasting. Though it is rare, the
Mobile Broadband module, like other cellular network devices, could
generate spark.
2 Av o iding using mobie broadband feature outdoors during a
thunderstorm.
3
Use of mobile devices on board aircraft is explicitly prohibited by many
airlines companies, especially during take-off and landing. The built-in
Mobile Broadband module on your computer is a low-power radio
transceiver. When it is turned on, it intermittently receives and transmits
radio frequency (RF) energy which could cause harmful interference with
telecommunications between the aircraft and the air traffic control station.
Refer to rules or regulations of your airlines company for Mobile
Broadband use. Never enable Mobile Broadband feature on your computer
unless you are expl
4
Follow restrictions when using your computer in hospitals. Some
equipments in hospitals are sophisticated and are susceptible to
electromagnetic interference. Do not enable Mobile Broadband feature near
medical equipment without requesting permission.
icitly permitted to do so.
1
Using Mobile Broadband
5
The Mobile Broadband communication may affect the operation of
implanted cardiac pacemaker and other medically implanted equipment.
Patients with cardiac pacemakers shall be well aware that use of Mobile
Broadband feature on this computer may cause the implanted device to
malfunction. If patients have any doubt that there is interference taking
place, immediately disable the wireless radio on the computer and contact
the doctor for more information.
6 The Mobile Broadband module embedded in your computer does not
support voice calls, hence their use for essential communications is not
possible, including emergency calls regarding the E911 rules. Therefore
you should never rely upon the device for essential communications.
What is Mobile Broadband
A Mobile Broadband network, also known as a Wireless Wide Area
Network (WWAN), provides Internet access to laptop computers, cell
phones and other devices over a large geographic area. Cellular networks
are used for data transmission, and access is usually provided by a mobile
network operator. Various Mobile Broadband standards are in use by
mobile carriers to provide this service, such as General Packet Radio
Service (GPRS), Enhanced Data Rates for Global Evolution (EDGE),
Universal Mobile Telecommunications System (UMTS, also known as
W-CDMA), High Speed Downlink Packet Access (HSDPA) and many
others.
The biggest advantage of Mobile Broadband is the fact that it is accessible
from anywhere you can get a signal from your carrier which nowadays is
almost anywhere. Laptop computer with Mobile Broadband access can
stay online on the move, and will not be tied down by a fixed line Internet
connection.
2
Using Mobile Broadband
Note:
A mobile network operator, also known as mobile carrier, is a telephony
company that provides cellular telecommunication service to its
subscribers.
Get started with Mobile Broadband
Before getting started with Mobile Broadband, you first need to choose a
mobile network operator and make sure you are in the coverage area of the
network. After that, you also need:
A Mobile Broadband ExpressCard, a Mobile Broadband PCI Mini Card,
or a USB modem. Your computer is equipped with a built-in Mobile
Broadband module (Model: F3507g), so you do not need to purchase a
Mobile Broadband ExpressCard or a USB modem separately. For
location of this module, see the location of your Mobile Broadband module.
Note:
The Mobile Broadband module described in this guide is approved for
use on the GPRS/EDGE 850/900/1800/1900MHz or WCDMA 2100/
1900/850MHz networks. Contact your mobile network operator for
more information about the network you are using.
To activate Mobile Broadband service through your local mobile
network operator. You w
after activation. For instructions on inserting the SIM card, see Insert the
SIM card
ill get a Subscriber Identity Module (SIM) card
3
Using Mobile Broadband
Note:
A SIM card is a type of smart card used by mobile network operators to
identify their service subscribers on the mobile network. You will get the
SIM card from your mobile network operator after you have activated
the Mobile Broadband service.
A connection management software to connect/disconnect to your
Mobile Broadband network. Your computer is preloaded with Wireless
Manager to perform this task. For details on using Wireless Manager, see
Use Wireless Manager.
The location of the Mobile Broadband module
The Ericsson Mobile Broadband module (Model: F3507g) is secured under
the expansion slot cover. The Mobile Broadband module is connected with
a pair of receiving antennae which are built into the display for optimal
wireless reception.
4
Using Mobile Broadband
Insert the SIM card
To Insert the SIM card, do the following:
1 Turn off the computer; then disconnect the AC adapter and all cables
from the computer.
2 Close the computer display and turn it over.
3 Remove the battery.
4 Unlock the expansion slot cover latch , and then remove the
expansion slot cover.
a
b
5
Using Mobile Broadband
5 Unlock the card holder , lift it up and then insert the SIM card
firmly into the card holder as shown in the drawing. .
a
b
6 Pivot the card holder downward, and then lock the holder.
7 Attach the expansion slot cover and lock the latch.
8 Put the battery back in place, turn the computer over again, and
reconnect the cables.
Use Wireless Manager
Your Mobile Broadband module comes with the Wireless Manager
software. Wireless Manager provides a set of tools that you can use to
configure and manage mobile wireless connections on your laptop
computer.
Note:
For detailed information on using Wireless Manager, see the Help for the
software.
6
c
Using Mobile Broadband
Connect to Mobile Internet
To get Internet access using the Mobile Broadband, do the following.
1 Make sure you have enabled wireless radio on your laptop computer.
Note:
The LED wireless indicator will light on when wireless radio is enabled. If
the indicator is off, press the button to enable it.
2
Press Fn+F5, the interface for wireless device settings appears. make sure
you have enabled Mobile Broadband.
3
Click
Start->Programs->Ericsson-> Ericsson Wireless Manager->
Wireless Manager
, the Wireless Manager interface appears.
4 Click Connect. After connection, the name of your mobile network
operator appears in My Operator. The type of mobile standard
appears in HSDPA, which may appear as GPRS, EDGE, UMTS,
HSDPA, or others, depending on the type of mobile standard your
mobile network operator provides.
7
Using Mobile Broadband
Note:
The Connect button changes to the Disconnect button
when you finish using the Internet.
Normally,
local mobile network operator for your price plan and other informations.
service charges will apply on use of Mobile Internet. Refer to your
. Click
Disconnect
8
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This section provides information about how to help protect your
computer from theft and unauthorized use.
Attaching a Security Lock (Optional)
You can attach a security lock to your computer to help prevent it from
being removed without your permission.
Attach a security lock to the keyhole of the computer; then secure the chain
on the lock to a stationary object. Refer to the instructions shipped with the
security lock.
Refer to the “Right-side View” on page 4 for the location of the security
keyhole.
Note:
You are responsible for evaluating, selecting, and implementing the locking
devices and security features. Lenovo makes no comments, judgements, or
warranties about the function, quality, or performance of locking devices
and security features.
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Chapter 2. Using Your Computer
Using Passwords
Using passwords helps prevent your computer from being used by others.
Once you set a password and enable it, a prompt appears on the screen
each time you power on the computer. Enter your password at the prompt.
The computer cannot be used unless you enter the correct password.
Make sure that only authorized individuals access your computer.
Establishing different kinds of passwords requires that other possible users
know the proper passwords in order to access your computer or your data.
Two passwords might be needed for your computer: the Supervisor
password, and the User password. When the Supervisor password is set,
only the Supervisor password entitles you full control of the computer.
Supervisor password
With a Supervisor password, you can get full control of the computer. It
also can be used as a power-on password if Password on boot is set to
Enabled. Also, when you enter the BIOS Setup Utility with a Supervisor
password, you are entitled to set all of the options.
User password
If a User password is set and Password on boot is set to Enabled, a
password prompt appears when you turn on the computer.
Unauthorized users cannot get access to configuration data. You can also
use the User password to enter the BIOS Setup Utility, but only a part of
the options can be set. User password can not be set if Supervisor
password is not set.
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Chapter 2. Using Your Computer
Note:
If you set passwords through the BIOS Setup Utility and put your
computer into sleep mode by pressing Fn + F1, the following describes the
behavior of the computer when you bring it out of sleep mode:
You are prompted to enter the Windows log-on password rather than the
User password to resume operation.
To set a Supervisor Password:
Only a system administrator is able to perform this procedure.
1 Turn on your computer. Press F2, while the initial screen is displayed.
The BIOS Setup Utility screen opens.
2 Select Security, using the cursor directional keys.
3 Select Set Supervisor Password, and press the Enter key. The Set
Supervisor Password window opens.
4 Choose your Supervisor password, which can be from one to eight
alphanumeric characters in any combination. Ty pe it in the Enter NewPassword field.
5 Press the Enter key once to move to the Confirm New Password field.
Retype the password you just entered to verify it.
6 Commit your password to memory, and press the Enter key.
7 Press F10 to exit.
8 Select OK in the Setup Confirmation window.
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Chapter 2. Using Your Computer
Changing or Removing the Supervisor Password
To change the password, do the following:
1 Select Set Supervisor Password, and press the Enter key. The Set
Supervisor Password window opens.
2 Select Enter Current Password and type in the correct password. Then
press Enter key once to move to Enter New Password field, type a new
supervisor password in.
3 Press the Enter key once to move to the Confirm New Password field.
Retype the password you just entered to verify it.
4 Commit your password to memory, and press the Enter key.
To remove password, do the following:
1 Select Set Supervisor Password, and press the Enter key.
2 Select Enter Current Password and type in the correct password, and
press the Enter key thrice.
Note:
Make sure the Password on bootis set to Enabledif you need the
password protection at power on.
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Chapter 2. Using Your Computer
To set a User Password:
1 Turn on your computer. Press F2, while the initial screen is displayed.
The BIOS Setup Utility screen opens.
2 Select Security, using the cursor directional keys.
3 Select Set User Password, and press the Enter key. The Set User
Password window opens.
4 Choose your user password, which can be from one to eight
alphanumeric characters in any combination. Ty pe it in the Enter NewPassword field.
5 Press the Enter key once to move to the Confirm New Password field.
Retype the password you just entered to verify it.
6 Commit your password to memory, and press the Enter key.
7 Press F10 to exit.
8 Select OK in the Setup Confirmation window.
Note:
You can set the User Password only when the Supervisor Password has
been set.
Changing or Removing the User Password
To change the password, do the following:
1 Select Set User Password, and press the Enter key. The Set User
Password window opens.
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Chapter 2. Using Your Computer
2 Type correct password in the Enter Current Password field. Then
press Enter key once to move to the Enter New Password field, type a
new user password in.
3 Press the Enter key once to move to the Confirm New Password field.
Retype the password you just entered to verify it.
4 Commit your password to memory, and press the Enter key.
To remove the password, do the following:
1 Select Set User Password, and press the Enter key.
2 Type correct user password in Enter Current Password, and press
Enter key thrice.
Note:
Make sure the Password on bootis set to Enabledif you need the
password protection at power on.
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A compatible device driver is a requirement to ensure correct operation
and performance of each component in your computer. Lenovo provides
all drivers that you need in your Disk “D:”.
Notes:
Most installations require a reboot to update the driver, otherwise the
system’s stability and audio or video effect may be compromised, or you
even have to reinstall the operating system.
When you need to use your computer away from electrical outlets, you
depend on battery power to keep your computer running. Different
computer components consume power at different rates. The more you use
the power-intensive components, the faster you consume battery power.
Your Computer Batteries
Your computer batteries enable you to do more, save more, and spend
more time unplugged. Mobility has revolutionized business by enabling
you to take your work wherever you go. With your computer batteries, you
will be able to work longer without being tied to an electrical outlet.
Note:
The operating system may run slower when using the battery mode.
Attention:
Any use of the battery other than the original or Lenovo battery will result
in“burning” or “fire”.
Dispose of the used battery depending on the instructions.
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Chapter 2. Using Your Computer
Checking Battery Status
You can determine the percentage of battery power remaining by using
Windows Power options.
The rate at which you use battery power determines how long you can use
the battery of your computer between charges. As each computer user has
different habits and needs, it is difficult to predict how long a battery
charge will last. There are two main factors:
The amount of energy stored in the battery when you begin to work.
The way you use your computer: for example, how often you access the
hard disk drive and how bright you make the computer display.
Using the AC Adapter
The power to run your computer can come either from the lithium-ion (Liion) battery pack provided with it, or from AC power through the AC
adapter. While you use AC power, the battery charges automatically.
The AC adapter that comes with your computer has two basic components:
1
The transformer pack that converts AC power for use with the computer.
2
The power cord that plugs into the AC outlet and into the transformer pack.
Attention:
Using an improper power cord could cause severe damage to your computer.
To use the AC adapter, do the following. Be sure to take these steps in the
order in which they are given here.
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Chapter 2. Using Your Computer
1 Connect the power cord to the transformer pack.
2 Plug the power cord into an electrical outlet.
3 Connect the AC adapter to the AC power adapter jack of the computer.
You can check the status of your battery at any time by looking at the
battery meter at the bottom of your display.
Notes:
When you do not use the AC adapter, disconnect it from the electrical outlet.
Do not wrap the power cord tightly around the AC power transformer
pack when it is connected to the transformer.
You can charge the battery when the AC adapter is connected to the
computer and the battery is installed. You need to charge it in any of the
following conditions:
When you purchase a new battery
If the battery status indicator (amber) starts blinking
If the battery has not been used for a long time
Before you charge the battery, make sure that its temperature is at least 10
degrees Celsius (50 degrees Fahrenheit).
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Chapter 2. Using Your Computer
Charging the Battery
When you check the battery status and find that the battery is low, you
need to charge the battery or replace it with a charged battery.
If an AC outlet is convenient, first, connect the power cord to the
transformer pack; second, plug the power cord into an electrical outlet; and
then connect the AC adapter to the power jack of the computer.
The charging time is affected by the physical environment.
Note:
To increase the life of the battery, the computer does not start recharging
the battery if the remaining power is no less than 95 percent.
Handling the Battery
Danger:
Do not attempt to disassemble or modify the battery pack.
Attempting to do so can cause an explosion, or liquid leakage from the
battery pack.
A battery pack other than the one specified by Lenovo, or a disassembled
or modified battery pack is not covered by the warranty.
Danger:
If the rechargeable battery pack is incorrectly replaced, there is danger of an
explosion. The battery pack contains a small amount of harmful
substances. To avoid possible injury:
Replace only with a battery of the type recommended by Lenovo.
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Chapter 2. Using Your Computer
Keep the battery pack away from fire.
Do not expose the battery pack to water or rain.
Do not attempt to disassemble the battery pack.
Do not short-circuit the battery pack.
Keep the battery pack away from children.
Danger:
Do not put the battery pack in trash that is disposed of in landfills. When
disposing of the battery, comply with local ordinances or regulations and
your company’s safety standards.
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Chapter 3. Using external devices
Your computer has many built-in features and connection capabilities.
Attention:
Do not connect or disconnect any external device cables other than USB and
1394 cables while the computer power is on; otherwise, you might damage
your computer. To avo id possible damage to attached devices, wait at least
five seconds after the computer is shut down to disconnect external devices.
Connecting a Universal Serial Bus (USB) device - - - - - -
Your computer comes with two Universal Serial Bus compatible with USB 2.0 or
USB 1.1 devices such as a keyboard, mouse, camera, hard disk drive, printer, and
scanner. USB allows devices to be connected and disconnected without rebooting
the computer (hot swapping), and allows specific classes of hardware to be used
without requiring individual device drivers to be installed.
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Chapter 3. Using external devices
Attention:
When using high power consumption USB device such as USB ODD, use
external device power adapter. Otherwise, it will cause the device unable to
be recognized and used, or system shut down.
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You can connect an external display to your computer, such as a VGA
monitor.
Connecting a VGA monitor
You can connect a VGA monitor by using a VGA port. To connect a VGA
monitor, plug the display cable to VGA port on your computer. To shift to
other connected display devices, press Fn + F3.
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Your computer can connect to and transfer data wirelessly to Bluetooth
devices, such as computers, PDAs, and cell phones.
Enabling Bluetooth communications
1 Press the Wireless device switch latch to the right.
2 Press Fn + F5.
Note:
When you do not need to use the Bluetooth function, turn it off to save
battery power.
For details on connecting a Bluetooth device, please refer to Bluetooth
device’s manual.
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This section lists frequently asked questions and tells where you can find
detailed answers. For details about each publication included in the package with
your computer, see Lenovo IdeaPad S9/S10 Setup Poster.
What safety precautions should I follow when using my computer?
See “Chapter 6. Safety, Use, and Care Information“ for detailed
information about safety.
How can I prevent problems with my computer?
See “Chapter 6. Safety, Use, and Care Information” on page 54 of this
guide. More tips can be found in Chapter 1 and 2.
What are the main hardware features of my new computer?
More information can be found in Chapter 1 and 2.
Where can I find the detailed specifications for my computer?
See http://consumersupport.lenovo.com
I need to upgrade a device or I need to replace one of the following: the hard
disk drive, memory, or the keyboard.
See “Appendix B. Customer Replaceable Units (CRUs)” on page 99 of
this guide.
My computer is not operating properly.
Study the relevant information in Chapter 2.
.
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Chapter 4. Troubleshooting
Where are the recovery discs?
Your computer did not come with a recovery disc. For an explanation of
the alternative recovery methods offered by Lenovo, see OneKey Rescue
System User Guide.
How can I contact the Customer Support Center?
See “Chapter 5. Getting Help and Service” on page 49 of this Guide. For
the phone numbers of the Customer Support Center nearest to you, See
“Lenovo Warranty Service Telephone Numbers” on page 97.
Where can I find warranty information?
For the warranty applicable to your computer, including the warranty
period and type of warranty service, see “Appendix A. Lenovo Limited
Warranty” on page 86.
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If you do not find your problem here, see Chapter 2. The following section only
describes problems that might prevent you from accessing the comprehensive
information in Chapter 2.
Display Problems
When I turn on the computer, nothing appears on the screen.
Note:
If you are using an external monitor, See “Computer Screen Problems” on
page 43.
If a user password is set, enter the correct password and press Enter.
If the user password prompt does not appear, the brightness level
might be set to minimum brightness. Adjust the brightness level by
pressing Fn + .
If the screen still remains blank, make sure that:
- The battery is installed correctly.
- The AC adapter is connected to the computer and the power cord is
plugged into a working electrical outlet.
- The computer power is on. (Press the power button again for
confirmation.)
If these items are properly set, and the screen remains blank, have the
computer serviced.
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Chapter 4. Troubleshooting
When I turn on the computer, only a white cursor appears on a blank
screen.
Restore backed-up files to your Windows environment or the entire
contents of your hard disk to the original factory contents using OneKey
Recovery. If you still see only the cursor on the screen, have the computer
serviced.
My screen goes blank while the computer is on.
Your screen saver or power management may be enabled. Do one of the
following to exit from the screen saver or to resume from sleep or
hibernation mode:
Touch the touch pad.
Press any key.
Press the power button.
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Chapter 4. Troubleshooting
A Password Problem
I forgot my password.
If you forgot your user password, you must take your computer to a
Lenovo authorized servicer or a marketing representative to have the
password canceled.
If you forget your supervisor password, Lenovo authorized servicer
cannot reset your password. You must take your computer to a Lenovo
authorized servicer or a marketing representative to have the system
board replaced. Proof of purchase is required, and a fee will be charged
for parts and service.
Keyboard Problems
A number appears when you enter a letter.
The numeric lock function is on. To d isable it, press Fn + Insert.
All or some of the keys on the external numeric keypad do not work.
Make sure that the external numeric keypad is correctly connected to the
computer.
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Chapter 4. Troubleshooting
Sleep or Hibernation Problems
The computer enters sleep mode unexpectedly.
If the processor overheats, the computer automatically enters sleep mode
to allow the computer to cool and to protect the processor and other
internal components. Check the settings for sleep mode.
The computer enters sleep mode (the sleep indicator turns on)
immediately after Power-on self-test (POST).
Make sure that:
The battery is charged.
The operating temperature is within the acceptable range. See
“Specifications” on page 100.
If the battery is charged and the temperature is within range, have the
computer serviced.
The critical low-battery error message appears, and the computer
immediately turns off.
The battery power is getting low. Connect the AC adapter to the
computer, or replace the battery with a fully charged one.
The computer does not return from sleep mode and the computer
does not work.
If the computer does not return from sleep mode, it may have entered
hibernation mode automatically because the battery is depleted.
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Chapter 4. Troubleshooting
If your computer is in sleep mode. Connect the AC adapter to the
computer; then press any key or the power button.
If the sleep indicator is off, your computer is in hibernation mode or
power-off state. Connect the AC adapter to the computer; then press
the power button to resume operation.
If the system still does not return from sleep mode, your system has
stopped responding, and you cannot turn off the computer; reset the
computer. Unsaved data may be lost. To reset the computer, press and
hold the Power button for 4 seconds or more. If the computer is still not
reset, remove the AC adapter and the battery.
Computer Screen Problems
The screen is blank.
Do the following:
If you are using the AC adapter, or using the battery, and the battery
status indicator is on (is blue), press Fn + to make the screen
brighter.
If the Power indicator is in blinking blue, press any key or the Power
button to resume from the sleep mode.
If you still have the problem, do the Solution in the following problem
“The screen is unreadable or distorted.”
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Chapter 4. Troubleshooting
The screen is unreadable or distorted.
Make sure that:
The display device driver is installed correctly.
The screen resolution and color quality are correctly set.
The monitor type is correct.
To check these settings, do as follows:
1 Right-click on the desktop, and select Personalize from the popup
menu.
2 Click Display Settings and check whether the screen resolution and
color quality are correctly set.
3 Click the Advanced Settings button.
4 Click the Adapter tab.
5 Make sure that the correct device driver name is shown in the
adapter information window.
Note:
The device driver name depends on the video chip that has been
installed on your computer.
6
Click the
password or confirmation, enter the password or provide
confirmation. Check the “Device status” box and make sure the
device is working properly. If not, click the
Properties
button. If you are prompted for an administrator
Troubleshoot
7 Click the Monitor tab.
8 Make sure the information is correct.
9 Click the Properties button or the Troubleshoot button.
button
.
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Chapter 4. Troubleshooting
Incorrect characters appear on the screen.
Did you install the operating system or application program correctly? If
they are installed and configured correctly, have the computer serviced.
Missing, discolored, or bright dots appear on the screen every time
you turn on your computer.
This is an intrinsic characteristic of the TFT technology. Your computer’s
display contains multiple thin-film transistors (TFTs). A small number of
missing, discolored, or bright dots on the screen might exist all the time.
A message, “Unable to create overlay window,” appears when you
try to start DVD playback.
-or-
You get poor or no playback while running video playback, DVD
playback, or game applications.
Do either of the following:
If you are using 32-bit color mode, change the color depth to 16-bit
mode.
If you are using a desktop size of 1024×768 or larger, reduce the
desktop size and the color depth.
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Chapter 4. Troubleshooting
Sound Problems
No sound can be heard from the speaker even when the volume is
turned up.
Make sure that:
The Mute function is off.
The headphone jack is not used.
Speakers is selected as a playback device.
Battery Problems
The battery cannot be fully charged by the power-off method in the
standard charge time for your computer.
For details, See “Checking Battery Status” in Chapter 2.
Your computer shuts down before the battery status indicator shows
empty.
-or-
Your computer operates after the battery status indicator shows
empty.
Discharge and recharge the battery.
The operating time for a fully charged battery is short.
For details, See “Handling the Battery” in Chapter 2.
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Chapter 4. Troubleshooting
The computer does not operate with a fully charged battery.
The surge protector in the battery might be active. Turn off the computer
for one minute to reset the protector; then turn on the computer again.
The battery does not charge.
For details, See “Handling the Battery” in Chapter 2.
A Hard Disk Drive Problem
The hard disk drive does not work.
In the Boot menu in BIOS Setup Utility, make sure that the hard disk
drive is included in the Boot Order correctly.
A Startup Problem
The Microsoft® Windows operating system does not start.
Use the OneKey Recovery to help solve or identify your problem. For details
about OneKey Recovery, see
OneKey Rescue System User Guide
.
Other Problems
Your computer does not respond.
To turn off your computer, press and hold the power button for 4
seconds or more. If the computer still does not respond, remove the
AC adapter and the battery.
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Chapter 4. Troubleshooting
Your computer might lock when it enters sleep mode during a
communication operation. Disable the sleep timer when you are
working on the network.
The computer does not start from a device you want.
See the Boot menu of the BIOS Setup Utility. Make sure that the startup
sequence in the BIOS Setup Utility is set so that the computer starts from
the device you want.
Also make sure that the device from which the computer starts is
enabled. In the Boot menu in the BIOS Setup Utility, make sure that the
device is included in the “Boot Order” list.
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If you need help, service, technical assistance, or just want more
information about Lenovo computers, you will find a wide variety ofsources available from Lenovo to assist you. This section contains
information about where to go for additional information about Lenovo
computers, what to do if you experience a problem with your computer,
and whom to call for service should it be necessary.
Microsoft Service Packs are the latest software source for Windows product
updates. They are available by means of a Web download (connection
charges may apply) or from a disc. For more specific information and links,
go to the Microsoft Web site at http://www.microsoft.com
Up and Running technical assistance with installation of, or questions
related to, Service Packs for your Lenovo-preinstalled Microsoft Windows
product.
. Lenovo offers
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The Lenovo Web site on the World Wide Web has up-to-date information
about Lenovo computers and support. The address for the Lenovo home
page is http://consumersupport.lenovo.com
You can find support information for your Lenovo IdeaPad
http://consumersupport.lenovo.com
to solve problems, find new ways to use your computer, and learn about
options that can make working with your Lenovo computer even easier.
If you have tried to correct the problem yourself and still need help, during
the warranty period, you can get help and information by telephone
through the Customer Support Center. The following services are available
during the warranty period:
Proble determination - Trained personnel are available to assist you with
determining if you have a hardware problem and deciding what action
is necessary to fix the problem.
Lenovo hardware repair - If the problem is determined to be caused by
Lenovo hardware under warranty, trained service personnel are
available to provide the applicable level of service.
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Chapter 5. Getting Help and Service
Engineering change management - Occasionally, there might be changes
that are required after a product has been sold. Lenovo or your reseller, if
authorized by Lenovo, will make selected Engineering Changes (ECs)
available that apply to your hardware.
The following items are not covered:
Replacement or use of parts not manufactured for or by Lenovo or non
warranted parts
Identification of software problem sources
Configuration of BIOS as part of an installation or upgrade
Changes, modifications, or upgrades to device drivers
Installation and maintenance of network operating systems (NOS)
Installation and maintenance of application programs
To determine if your Lenovo hardware product is under warranty and
when the warranty expires, go to http://consumersupport.lenovo.com
and click Warranty, then follow the instructions on the screen.
Refer to your Lenovo hardware warranty for a full explanation of Lenovo
warranty terms. Be sure to retain your proof of purchase to obtain warranty
service.
If possible, be near your computer when you make your call in case the
technical assistance representative needs to help you resolve a computer
problem. Please ensure that you have downloaded the most current drivers
and system updates, and recorded information before you call. When
calling for technical assistance, please have the following information
available:
,
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Chapter 5. Getting Help and Service
Machine Type and Model
Serial numbers of your computer, monitor, and other components, or
your proof of purchase
Description of the problem
Hardware and software configuration information for your system
The telephone numbers for your Customer Support Center location are
located in “Appendix A. Lenovo Limited Warranty” on page 86.
Note:
Telephone numbers are subject to change without notice. For the latest list
of Customer Support Center telephone numbers and hours of operation,
visit the Support Web site at
http://consumersupport.lenovo.com
region is not listed, contact your Lenovo reseller or Lenovo marketing
representative.
. If the number for your country or
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If you travel with your computer or relocate it to a country where your
Lenovo machine type is sold, your computer might be eligible for
International Warranty Service, which automatically entitles you to obtain
warranty service throughout the warranty period. Service will be
performed by service providers authorized to perform warranty service.
Service methods and procedures vary by country, and some services might
not be available in all countries. Service centers in certain countries might
not be able to service all models of a particular machine type. In some
countries, fees and restrictions might apply at the time of service.
To determi
Service and to view a list of the countries where service is available, go to
http://consumersupport.lenovo.com
instructions on the screen.
ne whether your computer is eligible for International Warranty
, click Warranty, and follow the
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This information can help you safely use your notebook personal
computer. Follow and retain all information included with your computer.
The information in this document does not alter the terms of your purchase
agreement or the Lenovo Limited Warranty. For more information, See
“Appendix A. Lenovo Limited Warranty” on page 86.
Customer safety is important. Our products are developed to be safe and
effective. However, personal computers are electronic devices. Power
cords, power adapters, and other features can create potential safety risks
that can result in physical injury or property damage, especially if misused.
To reduce these risks, follow the instructions included w
observe all warnings on the product and in the operating instructions, and
review the information included in this document carefully. By carefully
following the information contained in this document and provided with
your product, you can help protect yourself from hazards and create a safer
computer work environment.
Note:
This information includes references to power adapters and batteries. In
addition to notebook computers, some products (such as speakers and
monitors) ship with external power adapters. If you have such a product,
this information applies to your product. In addition, computer products
contain a coin-s
clock even when the computer is unplugged, so the battery safety
information applies to all computer products.
ized internal battery that provides power to the system
ith your product,
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Chapter 6. Safety, Use, and Care Information
Conditions That Require Immediate Action
Products can become damaged due to misuse or neglect. Some product
damage is serious enough that the product should not be used again until it
has been inspected and, if necessary, repaired by an authorized servicer.
As with any electronic device, pay close attention to the product when it is
turned on. On very rare occasions, you might notice an odor or see a puff of
smoke or sparks vent from your product. Or you might hear sounds like
popping, cracking, or hissing. These conditions might merely mean that an
internal electronic component has failed in a safe and controlled manner.
Or, they might indicate a potential safety issue. However, do not take risks
or attempt to diagnose the s
Support Center for further guidance. For a list of Service and Support
phone numbers, see http://consumersupport.lenovo.com
Frequently inspect your computer and its components for damage or wear
or signs of danger. If you have any question about the condition of a
component, do not use the product. Contact the Customer Support Center
or the product manufacturer for instructions on how to inspect the product
and have it repaired, if necessary.
In the unlikely event that you notice any of the following conditions, or if
you have any safety concerns with your product, stop using the product
and unplug it from the power source and telecommunication lines until
you can speak to the Customer Support Center for further guidance.
Power cords, plugs, power adapters, extension cords, surge protectors,
or power supplies that are cracked, broken, or damaged.
Signs of overheating, smoke, sparks, or fire.
ituation yourself. Contact the Customer
.
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Chapter 6. Safety, Use, and Care Information
Damage to a battery (such as cracks, dents, or creases), discharge from a
battery, or a buildup of foreign substances on the battery.
A cracking, hissing, or popping sound, or strong odor that comes from
the product.
Signs that liquid has been spilled or an object has fallen onto the
computer product, the power cord, or power adapter.
The computer product, power cord, or power adapter has been exposed
to water.
The product has been dropped or damaged in any way.
The product does not operate normally when you follow the operating
instructions.
Note:
If you notice these conditions with a product (such as an extension
cord) that is not manufactured for or by Lenovo, stop using that
product until you can contact the product manufacturer for further
instructions, or until you get a suitable replacement.
Safety Guidelines
Always observe the following precautions to reduce the risk of injury
and property damage.
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Chapter 6. Safety, Use, and Care Information
Service and Upgrades
Attention:
Do not attempt to service a product yourself unless instructed to do so
by the Customer Support Center or your documentation. Only use a
service provider who is approved to repair your particular product.
Note:
Some computer parts can be upgraded or replaced by the customer.
Upgrades typically are referred to as options. Replacement parts
approved for customer installation are referred to as Customer
Replaceable Units, or CRUs. Lenovo provides documentation with
instructions when it is appropriate for customers to install options or
replace CRUs. You must closely follow all instructi ons when installing
or replacing parts. The Off state of a power indicator does not
necessarily mean that voltage levels inside a product are zero. Before
you remove the covers from a product equipped with an ac power
cord, always make sure that the power is turned off and that the
product is unplugged from any power source. For more information
on CRUs, See “Appendix B. Customer Replaceable Units (CRUs)” on
page 99. If you have any questions or concerns, contact the Customer
Support Center.
Although there are no movi
ng parts in your computer after the power
cord has been disconnected, the following warnings are required for
your safety.
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Chapter 6. Safety, Use, and Care Information
Danger:
Hazardous moving parts. Keep fingers and other body parts away.
Attention:
Before replacing any CRUs, turn off the computer and wait three to
five minutes to let the computer cool before opening the cover.
Power Cords and Power Adapters
Danger:
Use only the power cords and power adapters supplied by the product
manufacturer. The power cord and power adapter are intended for use
with this product only. They should never be used with any other
product.
The power cords shall be safety approved. For Germany, it shall be
H03VV-F, 3G, 0.75 mm
2
, or better. For other countries, the suitable
types shall be used accordingly.
Never wrap a power cord around a power adapter or other object.
Doing so can stress the cord in ways that can cause the cord to fray,
crack, or crimp. This can present a safety hazard.
Always route power cords or any other cables so that they will not be
walked on, tripped over, or pinched by objects.
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Chapter 6. Safety, Use, and Care Information
Protect power cords and power adapters from liquids. For instance, do
not leave your power cord or power adapter near sinks, tubs, toilets, or
on floors that are cleaned with liquid cleansers. Liquids can cause a
short circuit, particularly if the power cord or power adapter has been
stressed by misuse. Liquids also can cause gradual corrosion of power
cord terminals and/or the connector terminals on a power adapter,
which can eventually result in overheating.
Always connect power cords and signal cables in the correct order and
ensure that all power cord connectors are securely and completely
plugged into receptacles.
Do not use any power adapter that shows corrosion at the ac input
pins or shows signs of overheating (such as deformed plastic) at the ac
input or anywhere on the power adapter.
Do not use any power cords where the electrical contacts on either end
show signs of corrosion or overheating or where the power cord
appears to have been damaged i
n any way.
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Chapter 6. Safety, Use, and Care Information
Extension Cords and Related Devices
Danger:
Ensure that extension cords, surge protectors, uninterruptible power
supplies, and power strips that you use are rated to handle the
electrical requirements of the product. Never overload these devices. If
power strips are used, the load should not exceed the power strip
input rating. Consult an electrician for more information if you have
questions about power loads, power requirements, and input ratings.
Plugs and Outlets
Danger:
If a receptacle (power outlet) that you intend to use with your
computer equipment appears to be damaged or corroded, do not use
the outlet until it is replaced by a qualified electrician.
Do not bend or modify the plug. If the plug is damaged, contact the
manufacturer to obtain a replacement.
Do not share an electrical outlet with other home or commercial
appliances that draw large amounts of electricity; otherwise, unstable
voltage might damage your computer, data, or attached devices.
Some products are equipped with a three-pronged plug. This plug fits
only into a grounded electrical outlet. This is a safety feature. Do not
defeat this safety feature by trying to insert it into a non-grounded
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Chapter 6. Safety, Use, and Care Information
outlet. If you cannot insert the plug into the outlet, contact an
electrician for an approved outlet adapter or to replace the outlet with
one that enables this safety feature. Never overload an electrical outlet.
The overall system load should not exceed 80 percent of the branch
circuit rating. Consult an electrician for more information if you have
questions about power loads and branch circuit ratings.
Be sure that the power outlet you are using is properly wired, easily
accessible, and located close to the equipment. Do not fully extend
power cords in a way that will stress the cords.
Be sure that the power outlet provides the correct voltage and current
for the product you are installing.
Carefully connect and disconnect the equipment from the electrical
outlet.
Power Supply Statement
Danger:
Never remove the cover on a power supply or any part that has the
following label attached.
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Chapter 6. Safety, Use, and Care Information
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts
inside these components. If you suspect a problem with one of these
parts, contact a service technician.
Lithium Coin Cell Battery Notice
Danger:
Danger of explosion if battery is incorrectly replaced.
When replacing the lithium coin cell battery, use only the same or an
equivalent type that is recommended by the manufacturer. The battery
contains lithium and can explode if not properly used, handled, or
disposed of.
Do not:
Throw or immerse into water
Heat to more than 100°C (212°F)
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
The following statement applies to users in the state of California, U.S.A.
California Perchlorate Information:
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Perchlorate Material — special handling may apply.
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate
.
Heat and Product Ventilation
Danger:
Computers, AC adapters, and many accessories can generate heat
when turned on and when batteries are charging. Notebook computers
can generate a significant amount of heat due to their compact size.
Always follow these basic precautions:
When your computer is turned on or the battery is charging, the base, the
palm rest, and some other parts may become hot. Avo id keeping your
hands, your lap, or any other part of your body in contact with a hot
section of the computer for any extended length of time. When you use
the keyboard, avoid keeping your palms on the palm rest for a
prolonged period of time. Your computer generates some heat during
normal operation. The amount of heat depends on the amount of system
activity and the battery charge level. Extended contact with your body,
even through clothing, could cause discomfort or even a skin burn.
Periodically take breaks from using the keyboard by lifting your hands
from the palm rest; and be careful not to use the keyboard for any
extended length of time.
Do not operate your computer or charge the battery near flammable
materials or in explosive environments.
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Chapter 6. Safety, Use, and Care Information
Ven t ilation slots, fans and/or heat sinks are provided with the product
for safety, comfort, and reliable operation. These features might
inadvertently become blocked by placing the product on a bed, sofa,
carpet, or other flexible surface. Never block, cover, or disable these
features.
When the AC adapter is connected to an electrical outlet and your
computer, it generates heat. Do not place the adapter in contact with any
part of your body while using it. Never use the AC adapter to warm
your body. Extended contact with your body, even through clothing,
may cause a skin burn.
For your safety, always follow these basic precautions with your computer:
Keep the cover closed whenever the computer is plugged in.
Regularly inspect the outside of the computer for dust accumulation.
Remove dust from vents and any perforati
frequent cleanings might be required for computers in dusty or high-
traffic areas.
Do not restrict or block any ventilation openings.
Do not operate your computer inside furniture, as this might increase the
risk of overheating.
Airflow temperatures into the computer should not exceed 35° C (95° F).
ons in the bezel. More
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Chapter 6. Safety, Use, and Care Information
CD and DVD Drive Safety
Danger:
CD and DVD drives spin discs at a high speed. If a CD or DVD is
cracked or otherwise physically damaged, it is possible for the disc to
break apart or even shatter when the CD drive is in use. To protect
against possible inj ury due to this situation, and to reduce the risk of
damage to your computer, do the following:
Always store CD/DVD discs in their original packaging.
Always store CD/DVD discs out of direct sunlight and away from direct
heat sources.
Remove CD/DVD discs from the computer when not in use.
Do not bend or flex CD/DVD discs, or force them into the computer or
their packaging.
Check CD/DVD discs for cracks before each use. Do not use cracked or
damaged discs.
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Chapter 6. Safety, Use, and Care Information
Electrical Current Safety Information
Danger:
Electric current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
Do not use your computer during a lightning storm.
Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
Connect all power cords to a properly wired and grounded electrical
outlet.
Connect to properly wired outlets any equipment that will be attached to
this product.
Whenever possible, use one hand only to connect or disconnect signal
cables.
Never turn on any equipment when there is evidence of fire, water, or
structural damage.
Disconnect the attached power cords, battery pack, and all the cables
before you open the device covers, unless instructed otherwise in the
installation and configuration procedures.
Do not use your computer until you have closed the cover.
computer when the cover is open.
Never use the
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Chapter 6. Safety, Use, and Care Information
Connect and disconnect cables as described in the following procedures
when installing, moving, or opening covers on this product or attached
devices.
To connect :
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlets.
5. Turn de vices ON.
To disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlets.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
The power cord must be disconnected from the wall outlet or receptacle
before installing all other electrical cables connected to your computer.
The power cord may be reconnected to the wall outlet or receptacle only
after all other electrical cables have been connected to the computer.
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Chapter 6. Safety, Use, and Care Information
Laser Compliance Statement
Some personal computer models are equipped from the factory with a
CD or DVD drive. CD and DVD drives are also sold separately as
options. CD and DVD drives are laser products. The drive’s
classification label (shown below) is on the surface of the drive.
CLASS 1 LASER PRODUCT
LASER KLASSE 1
LUOKAN 1 LASERLAITE
APPAREIL A LASER DE CLASSE 1
KLASS 1 LASER APPARAT
Example of the label
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These drives are certified in the U.S. to conform to the
requirements of the Department of Health and Human Services 21
Code of Federal Regulations (DHHS 21 CFR) Subchapter J for
Class 1 laser products. Elsewhere, these drives are certified to
conform to the requirements of the International Electrotechnical
Commission (IEC) 60825-1 and CENELEC EN 60825-1 for Class 1
laser products.
Class 1 laser products are not considered hazardous. The design of
the laser system and the optical storage drive ensures that there is
no exposure to laser radiation above a Class 1 level during normal
operation, user maintenance, or servicing.
When a CD or DVD drive is installed, note the following
handling instructions.
Danger:
Use of controls, adjustments, or performance of procedures other
than those specified herein might result in hazardous radiation
exposure.
Do not remove the drive covers. Removing the covers of the CD or
DVD drive could result in exposure to hazardous laser radiation.
There are no serviceable parts inside the CD or DVD drive.
Some CD and DVD drives contain an embedded Class 3A or
Class 3B laser diode. Note the following statement.
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Chapter 6. Safety, Use, and Care Information
Danger:
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the
beam.
Liquid Crystal Display (LCD) Notice
Attention:
Mercury Information (does not apply to LED backlit models):
The fluorescent lamp in the liquid crystal display contains mercury;
dispose according to local, state or federal laws.
The LCD is made of glass, and rough handling or dropping the
computer can cause the LCD to break. If the LCD breaks and the
internal liquid crystal material contacts the eyes, mouth or clothing,
take the following actions immediately :
In case contact to the eyes or mouth, rinse with large amount of
running water for more than 15 minutes. If any symptoms are present
after washing, get medical care.
In case contact to the skin or clothing, wipe i t immediately and wash
with soap and large amount of running water for more than 15
minutes. The skin or clothing maybe damaged i
f liquid crystal material
is left adhered.
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Though your computer is designed to function reliably in normal work
environments, you need to use common sense in handling it. By following
these important tips, you will get the most use and enjoyment out of your
computer.
Be Careful about Where and How You Work
Do not leave the base of your computer, or any other part that becomes
hot during operation, in contact with your lap or any part of your body
for an extended period when the computer is functioning or when the
battery is charging. Your computer dissipates some heat during normal
operation. This heat is a function of the level of system activity and
battery charge level. Extended contact with your body, even through
clothing, could cause discomfort or, eventually, a skin burn.
When the AC adapter is connected to an electrical outlet and your
computer, it generates heat. Do not place the adapter in contact with any
part of your body while using it. Never use the AC adapter to warm
your body. Extended contact with your body, even through clothing,
may cause a skin burn.
Route the cables of an AC adapter, a mouse, a keyboard, a printer, or any
other electron
walked on, tripped over, pinched by your computer or other objects, or in
any way subjected to treatment that could disturb the operation of your
computer. Applying strong force to the cables may damage or break them.
ic device, or communication lines, so that they cannot be
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Chapter 6. Safety, Use, and Care Information
Place liquids away from your computer to avoid spills, and keep your
computer away from water (to avoid the danger of electrical shock).
Do not eat or smoke over your keyboard. Particles that fall into your
keyboard can cause damage.
Store packing materials safely out of the reach of children to prevent the
risk of suffocation from plastic bags.
Keep your computer away from magnets, activated cellular phones,
electrical appliances, or speakers (within 13 cm or 5 in).
Avo id subjecting your computer to extreme temperatures (below 5°C/
41°F or above 35°C/95°F).
Some appliances, such as certain portable desktop fans or air purifiers,
can produce negative ions. If a computer is close to such an appliance,
and is exposed for an extended time to a
may become electrostatically charged. Such a charge may be discharged
through your hands when you touch the keyboard or other parts of the
computer, or through connectors on I/O devices connected to it. Even
though this kind of electrostatic discharge (ESD) is the opposite of a
discharge from your body or clothing to the computer, it poses the same
risk of a computer malfunction.
Your computer is designed and manufactured to minimize any effects of
electrostatic charge. An electrostatic charge above a certain limit,
however, can increase the risk of ESD. Therefore, when using the
computer close to an appliance that can produce negative ions, give
special attention to the followi
- Avoid directly exposing your computer to the air from an appliance
that can produce negative ions.
- Keep your computer and peripherals as far as possible from such an
appliance.
ng:
ir containing negative ions, it
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Chapter 6. Safety, Use, and Care Information
- Wherever possible, ground your computer to facilitate safe
electrostatic discharge.
Note:
Not all such appliances cause a significant electrostatic charge.
When you handle options or CRUs, or perform any work inside the
computer, take the following precautions to avoid static-electricity
damage:
- Limit your movement. Movement can cause static electricity to build
up around you.
- Always handle components carefully. Handle adapters, memory
modules, and other circuit boards by the edges. Never touch exposed
circuitry.
- Prevent others from touching components.
- When you install a static-sensitive option or CRU, touch the static-
protecti
ve package containing the part to a metal expansion-slot cover
or other unpainted metal surface on the computer for at least two
seconds. This reduces static electricity in the package and your body.
- Whenever possible, remove the static-sensitive part from the staticprotective packaging and install the part without setting it down.
When this is not possible, place the static-protective packaging on a
smooth, level surface and place the part on it.
- Do not place the part on the computer cover or other metal surface.
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Chapter 6. Safety, Use, and Care Information
Be Gentle with Your Computer
Avo id placing any objects (including paper) between the display and the
keyboard or under the keyboard.
Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy
objects on your computer, display, or external devices.
Carry Your Computer Properly
Before moving your computer, be sure to remove any media, turn off
attached devices, and disconnect cords and cables.
Be sure your computer is in sleep or hibernation mode, or turned off,
before moving it. This will prevent damage to the hard disk drive and
data loss.
When picking up your open computer, hold it by the bottom. Do not
pick up or hold your computer by the display.
Use a quality carrying case that provides adequate cushion and
protection. Do not pack your computer in a tightly packed suitcase or
bag.
For outdoor use
Backup your critical data before you take your computer outdoors.
Ensure that the battery is full.
Be sure to turn off the power and close the LCD well.
Do not leave anything between the closed LCD and the keyboard.
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Chapter 6. Safety, Use, and Care Information
When you leave the computer in your car, place it on the back seat to
avoid being insolated.
Carry the AC adapter and power cord with the computer.
Handle Storage Media and Drives Properly
If your computer comes with an optical drive, do not touch the surface of
a disc or the lens on the tray.
Wait until you hear the CD or DVD click into the center pivot of an
optical drive before closing the tray.
When installing your hard disk, follow the instructions shipped with
your hardware, and apply pressure only where needed on the device.
Data Safety
Do not delete unknown files or change the name of files or directories
that were not created by you; otherwise, your computer software might
fail to work.
Be aware that accessing network resources can leave your computer
vulnerable to computer viruses, hackers, spyware, and other malicious
activities that might damage your computer, software, or data.
It is your responsibility to ensure that you have adequate protection in
the form of firewalls, antivirus software, and anti-spyware software and
keep this software up to date.
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Chapter 6. Safety, Use, and Care Information
Take Care in Setting Passwords
Remember your passwords. If you forget a supervisor or hard disk
password, Lenovo authorized service providers will not reset it, and you
might have to replace your system board or hard disk drive.
Other Important Tips
Your computer modem might use only an analog telephone network, or
public-switched telephone network (PSTN). Do not connect the modem
to a PBX (private branch exchange) or any other digital telephone
extension line because this could damage your modem. Analog phone
lines are often used in homes, while digital phone lines are often used in
hotels or office buildings. If you are not sure which kind of phone line
you are using, contact your telephone company.
Your computer might have both an Ethernet connector and a modem
connector. If so, be sure to connect your communication cable to the
correct one, so your connector is not damaged.
Register your Lenovo products with Lenovo (refer to the Web page:
http://consumersupport.lenovo.com
computer to you if it is lost or stolen. Registering your computer also enables
Lenovo to notify you about possible technical information and upgrades.
Only an authorized Lenovo repair technician should disassemble and
repair your computer.
Do not modify or tape the latches to keep the display open or closed.
Take care not to turn your computer over while the AC adapter is
plugged in. This could break the adapter plug.
). This can help authorities return your
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Chapter 6. Safety, Use, and Care Information
Turn off your computer if you are replacing a device, or else verify that
the device is warm- or hot-swappable.
Before you install any of the following devices, touch a metal table or a
grounded metal object. This action reduces any static electricity from
your body. The static electricity could damage the device.
- ExpressCard
- Memory Card, such as SD Card, Memory Stick, MultiMediaCard, xDPicture Card, and Memory Stick Pro card.
- Memory module
- PCI Express Card
When transferring data to or from a Flash Media Card, such as an SD
card, do not put your computer in sleep or hibernation mode before the
data transfer is complete. To do so might cause damage to your data.
Cleaning the Cover of Your Computer
Occasionally clean your computer as follows:
1 Prepare a mixture of a gentle kitchen-use detergent (one that does not
contain abrasive powder or strong chemicals such as acid or alkaline).
Use 5 parts water to 1 part detergent.
2 Absorb the diluted detergent into a sponge.
3 Squeeze excess liquid from the sponge.
4 Wipe the cover with the sponge, using a circular motion and taking
care not to let any excess liquid drip.
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Chapter 6. Safety, Use, and Care Information
5 Wipe the surface to remove the detergent.
6 Rinse the sponge with clean running water.
7 Wipe the cover with the clean sponge.
8 Wipe the surface again with a dry, soft lint-free cloth.
9 Wa it for the surface to dry completely and remove any cloth fibers
from the computer surface.
Note:
Shut down the computer and then disconnect the power cord before
cleaning the computer.
Cleaning Your Computer Keyboard
1 Absorb some isopropyl rubbing alcohol on a soft, dust-free cloth.
2 Wipe each keytop surface with the cloth. Wipe the keys one by one; if
you wipe several keys at a time, the cloth may hook onto an adjacent
key and possibly damage it. Make sure that no liquid drips onto or
between the keys.
3 Allow to dry.
4 To remove any crumbs and dust from beneath the keys, you can use a
camera blower with a brush or cool air from a hair drier.
Note:
Av oid spraying cleaner directly on the display or the keyboard.
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Chapter 6. Safety, Use, and Care Information
Cleaning Your Computer Display
1 Gently wipe the display with a dry, soft lint-free cloth. If you see a
scratchlike mark on your display, it might be a stain transferred from
the keyboard when the cover was pressed from the outside.
2 Wipe or dust the stain gently with a soft, dry cloth.
3 If the stain remains, moisten a soft, lint-free cloth with water or a 50-50
mixture of isopropyl alcohol and water that does not contain
impurities.
4 Wr ing out as much of the liquid as you can.
5 Wipe the display again; do not let any liquid drip into the computer.
6 Be sure to dry the display before closing it.
As your computer enables you to work in so many places, it is important
that you remain attentive to good posture, good lighting, and proper
seating. By keeping these considerations in mind, you can improve
performance and achieve greater comfort. Lenovo is committed to
providing the latest information and technology to our customers with
disabilities.
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Chapter 6. Safety, Use, and Care Information
Ergonomic Information
Wo rk ing in the virtual office may mean adapting to frequent changes in
your environment. Following some simple rules will make things easier
and bring you the maximum benefits of your computer. Keeping in mind
such basics as good lighting and proper seating, for example, can help you
improve your performance and achieve greater comfort.
Note:
This example shows someone in a conventional setting. Even if you work
in a casual, less conventional setting, many of the tips in this section stillapply. Develop good habits, and they will serve you well.
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Chapter 6. Safety, Use, and Care Information
General Posture: Below are some general recommendations for assuming a
healthy working posture. It is best to periodically make minor
modifications in your working posture to deter the onset of discomfort
caused by long periods of working in the same position. Frequent, short
breaks from your work will also help to prevent any minor discomfort
associated with your working posture.
Display: Position the display to maintain a comfortable viewing distance of
510-760 mm (20-30 inches). Avo id glare or reflections on the display from
overhead lighting or outside sources of light. Keep the di
and set the brightness to levels that enable you to see the screen clearly.
Press Fn + up/down arrow to adjust display brightness.
Head Position: Keep your head and neck in a comfortable and neutral
(vertical, or upright) position.
Chair: Use a chair that gives you good back support and seat height
adjustment. Use chair adjustments to best suit your desired posture.
Arm and Hand Position: If available, utilize chair arm rests or an area on
your working surface to provide weight support for your arms. Keep your
forearms, wrists, and hands in a relaxed and neutral (horizontal) position.
Type with a soft touch without pounding the keys.
Leg Position: Keep your thighs parallel to the floor and your feet flat on the
floor or on a footrest.
splay screen clean
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Chapter 6. Safety, Use, and Care Information
What If You are Traveling?
It may not be possible to observe the best ergonomic practices when you
are using your computer while on the move or in a casual setting.
Regardless of the setting, try to observe as many of the tips as possible.
Sitting properly and using adequate lighting, for example, will help you
maintain desirable levels of comfort and performance.
Questions about Vision?
Your computer’s visual display screen is designed to meet the highest
standards and to provide you with clear, crisp images and large, bright
displays that are easy to see, yet easy on the eyes. Of course, any
concentrated and sustained visual activity can be tiring. If you have
questions on eye fatigue or visual discomfort, consult a vision care
specialist for advice.
An important part of owning your computer is maintenance. With proper
care, you can avoid common problems. The following sections provide
information that can help you to keep your computer running smoothly.
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Chapter 6. Safety, Use, and Care Information
General Tips for Maintenance
1 Check the capacity of your hard disk drive from time to time. If the
hard disk drive gets too full, Windows
produce errors.
Note:
You can check the capacity of each hard disk drive as follows.
1. Click Start and select Computer from the start menu.
2. Right-click the hard-disk you want to check.
3. Select Properties from the popup menu.
4. Check the capacity of the hard disk drive.
5. Click the OK button to close the properties window.
®
will slow down and might
2 Empty your recycle bin on a regular basis.
3 Use Diskeeper Lite or the Microsoft Disk Defragmenter on your hard
disk drive on a regular basis to improve data seek and read time. To
start the Disk Defragmenter, click Start -> All Programs -> Accessories
-> System Tools -> Disk Defragmenter.
To free up disk space, uninstall unused application programs.
Note:
You might also want to look for application program duplication or
overlapping versions.
Clean out your Inbox, Sent, and Trash folders from your e-mail client
program.
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Chapter 6. Safety, Use, and Care Information
At least once a week, make a point to back up your data. If critical data is
present, it is a good idea to perform a daily backup. Lenovo has many
backup options available for your computer. CD-RW drives and CDRW/DVD drives are available for most computers and are easily
installed.
Use or schedule System Restore to take a system snapshot periodically.
Note:
Always take a system snapshot before installing new drivers, updating
software, or installing new software.
Update device drivers and BIOS when needed.
Profile your machine at http://consumersupport.lenovo.com
to date with current drivers and revisions.
Keep up to date on device drivers on other non-Lenovo hardware. You
might want to read the device driver information release notes prior to
updating for compatibility or known issues.
Keep a log book. Entries might include major hardware or software
changes, driver updates, minor issues you have experienced and how
you resolved them.
If you ever need to run a recovery operation on your computer to return
the contents of the hard disk to the factory-installed state, the following
tips might help along the way:
Remove all external devices such as the printer, keyboard, and so
on.
Make sure that the battery is charged and that you have the AC
power adapter connected.
Boot i
nto the BIOS and load the default settings.
to keep up
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Chapter 6. Safety, Use, and Care Information
Turn off the computer and start the recovery process.
If your computer uses discs as the recovery media, do not remove
the disc from the drive until you are prompted to do so.
If required, you can find your country's Customer Support Center at the
following Web address: http://consumersupport.lenovo.com
When calling the Customer Support Center, please make sure you have
your machine type, model, and serial number available and the
computer is in front of you. Also, if the machine is producing error
codes, it is helpful to have the error screen on or the message written
down.
Device drivers are programs that contain instructions for the operating
system about how to operate or “drive” a certain piece of hardware. Each
hardware component on your computer has its own specific driver. If you
add a new component, the operating system needs to be instructed on
how to operate that piece of hardware. After you install the driver, the
operating system can recognize the hardware component and understand
how to use it.
Note:
Due to the fact that drivers are programs, like any other file on your
computer, they are suscept
properly if corruption occurs.
ible to corruption and might not perform
.
85
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