QUANTA Rackgo X Series F03A Technical Manual

Version: 1.0.0
Rackgo X Series
F03A
Superior Serviceability
4 x Compute Node 2U Server
Technical Guide
I
Copyright
Copyright © 2013 Quanta Computer Inc. This publication, including all photographs, illus­trations and software, is protected under international copyright laws, with all rights reserved. Neither this technical guide, nor any of the material contained herein, may be reproduced without the express written consent of the manufacturer. All trademarks and logos are copyrights of their respective owners.
Version 1.0 / January 6, 2014
Disclaimer
The information in this document is subject to change without notice. The manufacturer makes no representations or warranties with respect to the contents hereof and specifi­cally disclaims any implied warranties of merchantability or fitness for any particular pur­pose. Furthermore, the manufacturer reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of the manufac­turer to notify any person of such revision or changes.
For the latest information and updates please see www.QuantaQCT.com
All the illustrations in this technical guide are for reference only and are subject to change without prior notice.
TABLE OF CONTENTS
II
TABLE OF CONTENTS
About the System
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
A Tour of the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
System Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
System Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Node Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Node Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
LED Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Mainboard LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
LAN Port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Fan LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Installing Hardware
Safety Measures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Sled Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Releasing the Sled Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Securing a Sled Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Air Duct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Removing an Air Duct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Installing an Air Duct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Fan Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Removing a Fan Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Installing a Fan Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
TABLE OF CONTENTS
III
Midplane board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Removing the Midplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Installing the Midplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
DIMMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Banks and Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Memory Population Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Removing a Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Installing a Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Intelligent Battery Backup Unit (optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Removing an iBBU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Installing an iBBU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Processor Heat Sinks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Removing a Processor Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Installing a Processor Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26
Removing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26
Installing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27
Interposer Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29
Removing the Interposer Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29
Installing the Interposer Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29
Mezzanine Board (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-31
Removing the Mezzanine Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-31
Installing the Mezzanine Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32
Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34
Removing a Mainboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34
Installing a Mainboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-35
TABLE OF CONTENTS
IV
Hard Disk Drive Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-36
Removing the HDD Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-36
Installing the HDD Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-37
Removing Hard Disk Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-37
Installing Hard Disk Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38
BIOS
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Setup Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Entering BIOS Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Keyboard Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Menu Selection Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Server Platform Setup Utility Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Advanced Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
PCI Subsystem Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
WHEA Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
CPU Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Runtime Error Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
SATA Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
SAS Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
USB Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Super IO Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
H/W Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Onboard Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Serial Port Console Redirection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Chipset Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
North Bridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
South Bridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
ME Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
TABLE OF CONTENTS
V
Boot Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
Network Device BBS Priorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
CSM parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
Security Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35
Secure Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35
Exit Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
Loading BIOS Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41
BIOS Update Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
BIOS Update Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
AFULNX: v2.39 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
ME Region Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
BIOS Setting Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
BIOS Revision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44
Clear CMOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
Clear Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
Server Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Console Redirection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Serial Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Keystroke Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
Interface to Server Management (Optional) . . . . . . . . . . . . . . . . . . . . 3-51
Network BIOS Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
PXE Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
Checkpoints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
Debug Header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
Standard Checkpoint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52
ACPI/ASL Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
OEM-Reserved Checkpoint Ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-57
TABLE OF CONTENTS
VI
ESMS Functional Specification
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
KVM Client Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Remote KVM Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Connection Requirements and Authentication . . . . . . . . . . . . . . . . . . . . 4-1
Launch KVM over IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Remote Host Login and Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Set Network configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Remote KVM Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Console Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Video Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
USB Keyboard and Mouse Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Keyboard LED and Status Synchronization . . . . . . . . . . . . . . . . . . . . . . 4-9
System Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Firmware Management Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Firmware Upgrade Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Local User Data Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
AES for commands of KVM Keyboard & Mouse over IP. . . . . . . . . . 4-11
Hardware Cryptographic Engines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
KVM and Discovery Occupy TCP and UDP Port on network. . . . . . . . 4-11
Internal Video Support Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Menu Item definition of Java Remote KVM . . . . . . . . . . . . . . . . . . . . . . . 4-12
Default IP address source configuration. . . . . . . . . . . . . . . . . . . . . . . . 4-12
IPMI LAN Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
TABLE OF CONTENTS
VII
Connectors and Jumpers
Connectors and Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Midplane. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Interposer Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Fan Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
PCIe Riser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Troubleshooting
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
BIOS checkpoints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Intel Memory Reference Code Checkpoints . . . . . . . . . . . . . . . . . . . . . 6-1
Hardware Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
HDD SMART failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
HDD not ready, or server does not see hard disk drive . . . . . . . . . . . 6-2
HDD SATA failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Motherboard No Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Motherboard fails single bit ECC Errors. . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Motherboard fails multiple bit error or rebooting . . . . . . . . . . . . . . . 6-4
Motherboard fails 1G Ethernet port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Motherboard fails for PXE, 10G Mellanox. . . . . . . . . . . . . . . . . . . . . . . . 6-4
Motherboard rebooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Fan failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Hardware Failure Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
SOL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Regulatory and Compliance Information
Electromagnetic Compatibility Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
FCC Verification Statement (USA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Europe (CE Declaration of Conformity) 2
TABLE OF CONTENTS
VIII
VCCI (Japan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
BSMI (Taiwan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Regulated Specified Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Restriction of Hazardous Substances (RoHS) Compliance . . . . . . . . . . 7-3
End of Life / Product Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Product Regulatory Compliance Markings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
CONVENTIONS
IX
Conventions
Several different typographic conventions are used throughout this manual. Refer to the following examples for common usage.
Bold type face denotes menu items, buttons and application names.
Italic type face denotes references to other sections, and the names of the folders, menus, programs, and files.
<Enter> type face denotes keyboard keys.
WARNING!
Warning information appears before the text it references and should not be ignored as the content may prevent damage to the device.
CAUTION!
CAUTIONS APPEAR BEFORE THE TEXT IT REFERENCES, SIMILAR TO NOTES AND WARNINGS. CAUTIONS, HOWEVER,
APPEAR IN CAPITAL LETTERS AND CONTAIN VITAL HEALTH AND SAFETY INFORMATION.
Note:
Highlights general or useful information and tips.
!
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PRECAUTIONARY MEASURES
X
Precautionary Measures
Read all caution and safety statements in this document before performing any of the instructions. To reduce the risk of bodily injury, electrical shock, fire, and equipment dam­age, read and observe all warnings and precautions in this chapter before installing or maintaining your system. To avoid personal injury or property damage, before you begin installing the product, read, observe, and adhere to all of the following instructions and information. The following symbols may be used throughout this guide and may be marked on the product and / or the product packaging.
Safety Instructions about your system
In the event of a conflict between the information in this guide and information provided with the product or on the website for a particular product, the product documentation takes precedence.
Your system should be integrated and serviced only by technically qualified persons.
You must adhere to the guidelines in this guide and the assembly instructions in related chapters to ensure and maintain compliance with existing product certifications and approvals. Use only the described, regulated components specified in this guide. Use of other products / components will void other regulatory approvals of the product, and may result in noncompliance with product regulations in the region(s) in which the product is sold.
Table 1: Warning and Cautions
CAUTION
Indicates the presence of a hazard that may cause minor personal injury or property damage if the CAUTION is ignored.
WAR NING
Indicates the presence of a hazard that may result in serious personal injury if the WARNING is ignored.
Indicates potential hazard if indicated information is ignored.
Indicates shock hazards that result in serious injury or death if safety instruc­tions are not followed.
Indicates hot components or surfaces.
Indicates do not touch fan blades, may result in injury.
Remove the system from the rack to disconnect power system.
PRECAUTIONARY MEASURES
XI
Intended Application Uses
This product was evaluated as Information Technology Equipment (ITE), which may be installed in offices, schools, computer rooms, and similar commercial type locations. The suitability of this product for other product categories and environments (such as medical, industrial, residential, alarm systems, and test equipment), other than an ITE application, may require further evaluation.
Site Selection
The system is designed to operate in a typical office environment. Choose a site that is:
Clean, dry, and free of airborne particles (other than normal room dust).
Well-ventilated and away from sources of heat including direct sunlight and radia-
tors.
Away from sources of vibration or physical shock.
Isolated from strong electromagnetic fields produced by electrical devices.
Provided with a properly grounded wall outlet.
Provided with sufficient space to access the power system, because they serve as the
product's main power disconnect.
The enclosure is designed to carry only the weight of the system sled. Do not use this equipment as a workspace. Do not place additional load onto any equipment in this system.
Do not move racks by yourself. Due to the height and weight of the rack, a min­imum of two people should accomplish this task.
Indicates two people are required to safely handle the system.
Restricted Access Location: The system is intended for installation only in a Server Room or Computer Room where both these conditions apply:
access can only be gained by SERVICE PERSONS or by USERS who have
been instructed about the reasons for the restrictions applied to the loca­tion and about any precautions that shall be taken; and
access is through the use of a TOOL or lock and key, or other means of secu-
rity, and is controlled by the authority responsible for the location.
Table 1: Warning and Cautions (Continued)
PRECAUTIONARY MEASURES
XII
Equipment Handling Practices
Reduce the risk of personal injury or equipment damage:
Conform to local occupational health and safety requirements when moving and
lifting equipment.
Use mechanical assistance or other suitable assistance when moving and lifting
equipment.
To reduce the weight for easier handling, remove any easily detachable compo-
nents.
Never lift or move your system soley by the handle on the component.
Power and Electrical Warnings
System Access Warnings
CAUTION!
MAKE SURE THE SYSTEM IS REMOVED FROM THE RACK BEFORE SERVICING ANY NON-HOT PLUG COMPONENTS. T
HE BUS BAR CLIPS MUST BE DISCONNECTED FROM THE POWER SYSTEM INORDER TO FULLY SEPARATE THE SYS-
TEM FROM THE POWER SOURCE.
CAUTION!
TO AVOID RISK OF ELECTRIC SHOCK, DISCONNECT ALL CABLING FROM THE SYSTEM AND REMOVE THE SYSTEM
FROM THE RACK.
CAUTION!
TO AVOID PERSONAL INJURY OR PROPERTY DAMAGE, THE FOLLOWING SAFETY INSTRUCTIONS APPLY WHENEVER
ACCESSING THE INSIDE OF THE PRODUCT:
Disconnect from the power source by removing the system from the rack.Disconnect all cabling running into the system.Retain all screws or other fasteners when servicing. Upon completion servicing, sercure
with original screws or fasteners.
CAUTION!
IF THE SYSTEM HAS BEEN RUNNING, ANY INSTALLED COMPONENTS LINK HDD, MEMORY MODULES, HEAT
SINK, PROCESSOR AND CHIPSET MAY BE HOT.
CAUTION!
UNLESS YOU ARE ADDING OR REMOVING A HOT-PLUG COMPONENT, ALLOW THE SYSTEM TO COOL BEFORE SER-
VICING.
CAUTION!
TO AVOID INJURY DO NOT CONTACT MOVING FAN BLADES. IF YOUR SYSTEM IS SUPPLIED WITH A GUARD OVER THE
FAN, DO NOT OPERATE THE SYSTEM WITHOUT THE FAN GUARD IN PLACE.
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PRECAUTIONARY MEASURES
XIII
Rack Mount Warnings
The following installation guidelines are required by safety regulatory for maintaining safety compliance when installing your system into a rack.
The equipment rack must be anchored to an unmovable support to prevent it from tip­ping when your system or piece of equipment is extended from it. The equipment rack must be installed according to the rack manufacturer's instructions.
Install equipment in the rack from the bottom up, with the heaviest equipment at the bot­tom of the rack.
Extend only one piece of equipment from the rack at a time.
You are responsible for installing a main power disconnect for the entire rack unit. This main disconnect must be readily accessible, and it must be labeled as controlling power to the entire unit, not just to the system(s).
To avoid risk of potential electric shock, a proper safety ground must be implemented for the rack and each piece of equipment installed in it.
Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the oper­ating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufac­turer.
Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised.
Mechanical Loading - Mounting of the equipment in the rack should be such that a haz­ardous condition is not achieved due to uneven mechanical loading.
Circuit Overloading - Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on over-cur­rent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.
Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained.
Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips).
PRECAUTIONARY MEASURES
XIV
Electrostatic Discharge (ESD)
Always handle boards carefully. They can be extremely sensitive to ESD. Hold boards only by their edges without any component and pin touching. After removing a board from its protective wrapper or from the system, place the board component side up on a grounded, static free surface. Use a conductive foam pad if available but not the board wrapper. Do not slide board over any surface.
Cooling and Airflow
Please be aware that slots and openings on the front and rear side of the chassis are designed for ventilation; to make sure reliable operation of your system and to protect it from overheating, these openings must not be covered or blocked. The openings should never be covered or blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.
Laser Peripherals or Devices
Use certified and rated Laser Class I for Optical Transceiver product.
Heed safety instructions: Before working with the system, whether using this manual or any other resource as a reference, pay close attention to the safety instructions. Adhere to the assembly instructions in this manual to ensure and maintain compliance with existing product certifications and approvals. Use only the described, regulated components spec-
CAUTION!
ESD CAN DAMAGE DRIVES, BOARDS, AND OTHER PARTS. WE RECOMMEND THAT YOU PERFORM ALL PROCEDURES
AT AN ESD WORKSTATION. IF ONE IS NOT AVAILABLE, PROVIDE SOME ESD PROTECTION BY WEARING AN ANTI- STATIC WRIST STRAP ATTACHED TO CHASSIS GROUND -- ANY UNPAINTED METAL SURFACE -- ON YOUR SERVER WHEN HANDLING PARTS.
CAUTION!
CAREFULLY ROUTE CABLES AS DIRECTED TO MINIMIZE AIRFLOW BLOCKAGE AND COOLING PROBLEMS. FOR
PROPER COOLING AND AIRFLOW, OPERATE THE SYSTEM ONLY WITH THE CHASSIS COVERS* / AIR DUCT* INSTALLED. OPERATING THE SYSTEM WITHOUT THE COVERS / AIR DUCT* IN PLACE CAN DAMAGE SYSTEM PARTS .
T
O INSTALL THE COVERS* / AIR DUCT*:
Check first to make sure you have not left loose tools or parts inside the system.Check that cables, add-in cards, and other components are properly installed.
Attach the covers* / air duct* to the chassis according to the product instructions. * May not apply to all systems.
CAUTION!
TO AVOID RISK OF RADIATION EXPOSURE AND / OR PERSONAL INJURY:
Do not open the enclosure of any laser peripheral or device.Laser peripherals or devices are not serviceable.Return to manufacturer for servicing.
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PRECAUTIONARY MEASURES
XV
ified in this manual. Use of other products / components will void other safety regulatory approvals of the product and will most likely result in non-compliance with product regu­lations in the region(s) in which the product is sold.
System power on/off: To remove power from system, you must remove the system from rack. Make sure the system is removed from the rack before opening the chassis, adding, or removing any non hot-plug components.
Hazardous conditions, devices and cables: Hazardous electrical conditions may be present on power, telephone, and communication cables. Turn off the system and discon­nect the cables attached to the system before servicing. Otherwise, personal injury or equipment damage can result.
Electrostatic discharge (ESD) and ESD protection: ESD can damage drives, boards, and other parts. We recommend that you perform all procedures in this chapter only at an ESD workstation. If one is not available, provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground (any unpainted metal surface on the server) when handling parts.
ESD and handling boards: Always handle boards carefully. They can be extremely sensi­tive to electrostatic discharge (ESD). Hold boards only by their edges. After removing a board from its protective wrapper or from the system, place the board component side up on a grounded, static free surface. Use a conductive foam pad if available but not the board wrapper. Do not slide board over any surface.
Installing or removing jumpers: A jumper is a small plastic encased conductor that slips over two jumper pins. Some jumpers have a small tab on top that can be gripped with fin­gertips or with a pair of fine needle nosed pliers. If the jumpers do not have such a tab, take care when using needle nosed pliers to remove or install a jumper; grip the narrow sides of the jumper with the pliers, never the wide sides. Gripping the wide sides can dam­age the contacts inside the jumper, causing intermittent problems with the function con­trolled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool used to remove a jumper, or the pins on the board may bend or break.
General Information
The information about rack and the wording “rack” in this technical guide supports the organization of Open Compute definition.
The term Rack as found in this technical guide referes to the term Rack or Open Rack as described and used in the Open Compute Project definition.
Before servicing this system, it is recommened to read this technical guide completely to be aware of any safety issues or requirements involved in the servicing of this system.
PRECAUTIONARY MEASURES
XVI
Assembly Safety Guidelines
The system is designed to operate in a typical office environment. Choose a site that is:
Clean and free of airborne particles (other than normal room dust).Well ventilated and away from sources of heat including direct sunlight.Away from sources of vibration or physical shock.Isolated from strong electromagnetic fields produced by electrical devices.In regions that are susceptible to electrical storms, we recommend you plug
your system into a surge suppressor and disconnect telecommunication lines to your modem during an electrical storm.
Provided with a properly grounded wall outlet.Provided with sufficient space to access the power system, because they
serve as the product's main power disconnect.
WARNING!
The system is safety certified as rack-mounted equipment for use in a server room or computer room, using an approved customer rack. The enclosure is designed to carry only the weight of the system sled. Do not place additional load onto any equipment.
Heavy object. Indicates two people are required to safely handle the system.
PRECAUTIONARY MEASURES
XVII
Structure of this guide
Chapter 1: About the System
“This section introduces the system, its different configuration(s) and the main features.”
Chapter 2: Installing Hardware
“This section provides guidance information to properly service components in the system.”
Chapter 3: BIOS
“This section provides information regarding the BIOS architecture, BIOS update utility, server management, checkpoints, and error handling found in the F03A.”
Chapter 4: ESMS Functional Specification
“This section provides information on the server managment software, its key features and the management engine.”
Chapter 5: Connectors and Jumpers
“This section provides guidance information for the position and configuration of connectors and jumpers.”
Chapter 6: Troubleshooting
“This section provides a guidance for the troubleshooting of system errors and hardware failure notification.”
Chapter 7: Regulatory and Compliance Information
“This section provides regulatory and compliance information applicable to this system.”
About the System
Chapter 1
This section introduces the system, its different configuration(s) and the main features.
INTRODUCTION ABOUT THE SYSTEM
1-1
1.1 Introduction
High Density 2U4N design for maximum performance
The Rackgo X F03A is designed for the highest compute density with four nodes in a 2 OU space. Each node can install up to two SATADOMs for the operating system and up to four extra hot-swappable SSD/HDDs for cache or data storage. Its RAID-ready configuration preserves data integrity and avoids data corruption.
Vanity Free Design for better MTBF
By centralizing power supplies in the rack and removing unnecessary components from the system, the F03A enhances system MTBF by 58% compared to other conventional 2U4N systems in the market. This will avoid system downtime caused by component fail­ure and minimize maintenance efforts.
VGA-redirection for on-site troubleshooting
F03A offers an optional dual-port 10Gbps SFP+ mezzanine card with an ASPEED 2300 chip, providing VGA-redirection for datacenters requiring on-site troubleshooting.
Specifications
Table 1: System Specifications
SPECIFICATION DESCRIPTION
Form Factor (LxWxH)
2 OU Rackmount, 4 nodes839.47mm x 535.94mm x 92.96mm33.05" x 21.1" x 3.66"
MB Size (WxL)
165.1mm x 508mm6.5" x 20"
Processor
(2) Intel® Xeon® processor E5-2600/ E5-2600 v2 product family per node, up to 130W
Chipset Intel® C602 chipset
SAS Controller
Intel® C602 upgrade ROM #1 (optional)Intel® C602 upgrade ROM #2 (optional)
Memory
(16) DDR3 800/1066/1333/1600/1866 MHz ECC UDIMM/RDIMM/LRDIMM slots per node
Drive Bay
SKU 1: (2) 2.5" SATA/SAS hot-plug HDD trays per nodeSKU 1: (4) 2.5" SATA/SAS hot-plug HDD trays per node
Onboard Storage Device
(3) Mini-SAS connectors signal from Intel® C602(2) SATA connectors signal from Intel® C602
HDD Backplane 1 to 1
ABOUT THE SYSTEM INTRODUCTION
1-2
* All specifications and figures are subject to change without prior notice.
PCIe Expansion Slot
SKU 1: (2) PCIe x8 G3 riser slots for low-profile card per nodeSKU 2: (1) PCIe x8 G3 riser slots for low-profile card per nodeBoth SKU 1 and SKU 2 have (1) PCIe x8 G3 dedicated OCP network mezzanine
card slot per node
SW RAID Options
Intel® C602 upgrade ROM #1 RAID 0/1/10 for SCU (optional)Intel® C602 upgrade ROM #2 SAS RAID 0/1/10/5 for SCU (optional)
Management Net­work
(1) Dedicated Intel® 82574 GbE RJ45 port for onboard management
Integrated Graphics AST2300 (optional with 10G SFP+ mezzanine card)
Front I/O
(1) USB port per node(1) OCP debug header per port(1) Dedicated Rj45 management port(1) Power button(1) Reset button
Operating Environ­ment
Gaseous Contamination: Severity Level G1 per ANSI/ISA 71.04-1985Ambient operating temperature range: -5C to +35COperating and Storage relative humidity: 10% to 90% (non-condensing)Storage temperature range: -40C to +70CTransportation temperature range: -55C to +85C (short-term storage)Operating altitude with no de-ratings: 1,000m (3,300 feet)
Table 1: System Specifications (Continued)
SPECIFICATION DESCRIPTION
A TOUR OF THE SYSTEM ABOUT THE SYSTEM
1-3
1.2 A Tour of the System
System Overview
Figure 1-1. System Component Overview
Table 2: Component Overview
NO.ITEM DESCRIPTION
1 Fan module System fan modules (x6). See Fan Module on page 2-6.
2 Sled Four sled assemblies. See Node Front View on page 1-6.
3 Tray release Press to unlock the sled assembly from the chassis.
4 Tray handle Hold to remove the sled assembly from the chassis.
5 Chassis release latch Hold to remove the chassis from the rack.
6 HDD Tray
Pull handle to remove hard disk drives tray. See Hard Disk Drive Tray on page 2-36.
34
5
2
6
1
ABOUT THE SYSTEM SYSTEM OVERVIEW
1-4
System Front View
Figure 1-2. System Front View
System Rear View
Figure 1-3. System Rear View
Table 3: Rear Panel View
NO.NAME DESCRIPTION
1
Bus bar connector assembly
Bus bar connector assemblies for power input (x3)
2 Air grill Air grills for heat discharge (x6)
3Fan module
Fan modules are located inside the air grills. See Fan Module on page 2­6
compute node 1 compute node 3
compute node 4compute node 2
1 2 3
SYSTEM OVERVIEW ABOUT THE SYSTEM
1-5
Node Overview
Figure 1-4. Node Component Overview
Table 4: Component Overview
NO.ITEM DESCRIPTION
1 Interposer board A board connects both motherboard and middle plane board
2 Air duct Direct the air flow on the processor
3DIMM Memory modules
4 CPU Support the computing power to system
5 Mainboard
A printed circuit board that implements the components like CPU socket, memory slots, chipsets, expansion slots and I/O ports to provide the system hardware features
6
Mezzanine board connector
Connects to Quanta's OCP Mezzanine board (optional)
7 HDD Tray Tray that suppor ts
up to two SAS/SATA hard disk drives
8 PCIe riser bracket
Features one or two PCIe slots for the installation of expansion cards (low-profile cards) (optional)
9iBBU
Intelligent Battery Backup Unit (optional) supports the storage PCIe card (optional)
2
3
4
6
5
1
9
8
7
ABOUT THE SYSTEM SYSTEM OVERVIEW
1-6
Node Front View
Figure 1-5. Node Front View
Table 5: Node Front View
NO.ITEM DESCRIPTION
1 HDD tray
Each HDD board can support up to 2 SAS/SATA HDDs Tray is connected through an internal miniSAS and power cable to
Windmill MB SAS/SATA board
2
External mini-SAS port
Supports up to 6 GB SAS connection (optional)
3 USB Standard USB 2.0 connector
4Power button
Press less than four seconds to activate power management event. Press longer than four seconds to activate a hard power off.
5Reset button
Press to perform a hard reset and begin executing the BIOS initializa­tion code.
6 Sled release latch Press and hold to release the system sled.
7
Power LED (Blue)
Displays during power on state. Blinking state indicates system ID event trigger. See Mainboard LEDs on
page 1-7.
8
HDD activity LED (Green)
Displays during activity on the motherboard's SATA hard drive inter­faces. See Mainboard LEDs on page 1-7.
9
Beep error LED (Amber)
Provides PC speaker functionality by illuminating the LED in place of the PC speaker audible tone. See Mainboard LEDs on page 1-7.
10 Debug header
14-pin (shrouded), right-angled, 2mm pitch connector; supports hot plugging for existing debug cards.
Two 7-segment LED: displays firmware POST information and sys-
tem error codes.
One RS-232 serial connector: provides console redirection.One reset switch: triggers system reset when pressed.Designed with a notch for easy installation to avoid pin shifting.
11 NIC 10 Gb SFP + connectors (optional)
12 VGA Provides interface for an external display (optional)
13
1
1112
234
5
6
9
7
10
8
15
14
LED DEFINITIONS ABOUT THE SYSTEM
1-7
LED Definitions
Mainboard LEDs
Figure 1-6. Mainboard LED Description
Beep Error LED Listing
13 Service NIC Service Network Interface Controller port for management
14 Tray release Press and hold to release the HDD tray.
15 HDD tray LED Upper and lower HDD Tray Dual (Active/Fault) LED
Table 6: Mainboard LED Description
NO.NAME STATE DESCRIPTION
1Power LED
Solid Blue Powered on state.
Blinking Blue ID function activated.
Off System is powered off.
2 HDD activity LED
Solid Green Activity detected on mainboard’s SATA interfaces.
Off No activity detected.
3 Beep error LED
Solid Amber
Provides PC speaker error functionality. See Beep Error LED Listing on page 1-7.
Off No fault detected.
Table 7: Beep Error LED Listing
ERROR DESCRIPTION LED PATTERNS
Memory refresh timer error
On (2sec)
Off (0.25sec)
On (2sec)
Off (0.25sec)
On (2sec) Off (3sec) ...(repeat)
Table 5: Node Front View (Continued)
NO.ITEM DESCRIPTION
321
ABOUT THE SYSTEM LED DEFINITIONS
1-8
LAN Port LEDs
The mainboard has an Intel® 82574L Ethernet interface to the front RJ45 connector. Each RJ45 connector has two built-in LEDs, see the following table for further details.
Figure 1-7. RJ45 LAN Port LEDs
Base Memory read/write test error
On (2sec)
Off (0.25sec)
On (2sec)
Off (0.25sec)
On (0.25sec)
Off (3sec) ...(repeat)
Keyboard con­troller BAT test error
On (0.25sec)
Off (0.25sec)
On (25sec)
Off (0.25sec)
On (2sec)
General excep­tion error
On (2sec)
Off (0.25sec)
On (25sec)
Off (0.25sec)
On (0.25sec)
Off (3sec) ...(repeat)
Display memory error
On (0.25sec)
Off (0.25sec)
On (25sec)
Off (0.25sec)
On (0.25sec)
Table 8: LAN Port LED Definition
LED STATUS DESCRIPTION
Link LED
OFF No link
Solid Green Link
Blinking Green Link with access
Speed LED
Off No link
Green 100 Mb
Amber 1 Gb
Table 7: Beep Error LED Listing (Continued)
link & activity speed
pin 1 location
LED DEFINITIONS ABOUT THE SYSTEM
1-9
Fan LED
The system supports six hot-swap fan modules connected through the midplane board. The fan module LEDs are located on each fan module, see the following illustration.
Figure 1-8. Fan Module LED
Table 9: Fan LED Definition
LED STATUS DESCRIPTION
Fan LED
Blue Fan failure
Off No failure
fan LED location
Installing Hardware
Chapter 2
This section provides guidance information to properly service components in the sys­tem.
SAFETY MEASURES INSTALLING HARDWARE
2-1
2.1 Safety Measures
WARNING!
Always ask for assistance to move or lift the system.
WARNING!
Only perform troubleshooting as authorized by the product documentation, or as directed by a service and support team. Repairs not authorized by warranty may void the warranty and damage the system.
WARNING!
Always make sure to disconnect the system from the power source. Powering down the sys­tem DOES NOT ensure there is no electrical activity in the system.
WARNING!
Server components and circuit boards are easily damaged by discharges of static electricity. Working on servers that are connected to a power system can be extremely dangerous. Follow the guidelines below to avoid personal injury or damage to the server.
WARNING!
Always disconnect the system from the power source whenever you are working inside the server case.
WARNING!
Wear a grounded wrist strap. If none are available, discharge any personal static electricity by touching the bare metal chassis of the server case, or the bare metal body of any other grounded device.
WARNING!
Humid environments tend to have less static electricity than dry environments. A grounding strap is warranted whenever danger of static electricity exists.
WARNING!
Do not touch the components on the unless it is necessary to do so. Do not flex or stress circuit boards.
WARNING!
Leave all replacement components inside their static-proof packaging until you are ready to use them.
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