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HP
C
-1000 User’s Manual
HPC-1000
10.1” Home Automation Panel PC with
Intel® Atom N270 + Intel® 945GSE/ ICH7-M
User’s Guide
II
HP
C
-1000 User’s Manual
Contact Info:
Quanmax Inc.
5F, No. 415, Ti-Ding Blvd. Sec. 2, NeiHu District,
Taipei, Taiwan 114
Tel: +886-2-2799-2789
Fax: +886-2-2799-7399
Visit our site at: www.quanmax.com
© 2009 Quanmax Inc. All rights reserved.
The information in this user’s guide is provided for reference only. Quanmax does not assume any
liability arising out of the application or use of the information or products described herein. This user’s
guide may contain or reference information and products protected by copyrights or patents and does
not convey any license under the patent rights of Quanmax, nor the rights of others.
Quanmax is a registered trademark of Quanmax. All trademarks, registered trademarks, and trade
names used in this user’s guide are the property of their respective owners. All rights reserved. This
user’s guide contains information proprietary to Quanmax. Customers may reprint and use this user’s
guide in other publications. Customers may alter this user’s guide and publish it only after they remove
the Quanmax name, cover, and logo.
Quanmax reserves the right to make changes without notice in product or compo nent design as
warranted by evolution in user needs or progress in engineering or manufacturing technology.
Changes which affect the operation of the unit will be documented in the next revision of this user’s
guide.
Revision Date Edited by Changes
1.0 10/29/2009 SLee Initial Release
1.01 11/18/2009 SLee FCC Compliance Statement Update
1.02 12/08/2009 SLee Add Wall & Desktop Mounting Kits
1.03 12/16/2009 SLee Update Power Rating, RS232/422/485
Content
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-1000 User’s Manual
Content
Content.......................................................................................................................3
Figures.......................................................................................................................4
Tables.........................................................................................................................5
Safety Instructions......................................................................................................6
Before You Begin..................................................................................6
When Working Inside a Computer........................................................6
Preventing Electrostatic Discharge....................................................... 7
Instructions for Lithium Battery .............................................................8
Voltage Ratings.....................................................................................8
Preface.......................................................................................................................9
How to Use This Guide.........................................................................9
Unpacking.............................................................................................9
Regulatory Compliance Statements......................................................9
Warranty Policy................................................................................... 10
Maintaining Your Computer................................................................. 11
Chapter 1 Introduction...........................................................................................14
Overview.............................................................................................14
Product Specifications ........................................................................15
System Tour........................................................................................ 16
External Connectors ...........................................................................17
Mechanical Dimensions......................................................................19
Chapter 2 Getting Started......................................................................................20
Power Connection Turning on the system..........................................20
VESA Mounting...................................................................................20
Wall Mount Kit.....................................................................................21
Desktop Stand ....................................................................................22
Operating System and Drivers............................................................ 22
Maintenance and Prevention ..............................................................23
Figures
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-1000 User’s Manual
Figures
Figure 1 Mechanical Layout - Front and Side ............................................16
Figure 2 Mechanical Layout - I/O Panel..................................................... 16
Figure 3 Mechanical Dimensions...............................................................19
Figure 4 Turning on the system..................................................................20
Figure 5 Mounting hole locations on the HPC-1000...................................20
Figure 6 Wall Mounting Demonstrations....................................................21
Figure 7 Install Desktop Stand................................................................... 22
Tables
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-1000 User’s Manual
Tables
Table 1 Specifications ................................................................................15
Table 2 USB (USB2.0 Port 0, 1 Type A Connector)....................................17
Table 3 LAN (10/100/1000 Ethernet RJ-45 Connector)..............................17
Table 4 Digital I/Os (DB9 Female Connector)............................................17
Table 5 COM1 (RS-232/422/485 DB-9 Connector)....................................17
Table 6 KB/MS (PS/2 KB/MS Mini-DIN Connector)....................................18
Table 7 DVI-I (DVI-I Connector).................................................................18
Safety Instructions
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-1000 User’s Manual
Safety Instructions
Before You Begin
Before handling the product, read the instructions and safety guidelines on the
following pages to prevent damage to the product and to ensure your own personal
safety . Refer to the “Advisories” section in the Preface for advisory conventions used
in this user’s guide, including the distinction between Warnings, Cautions, Important
Notes, and Notes.
Always use caution when handling/operating a computer. Only qualified,
experienced, authorized electronics service personnel should access the
interior of a computer. The power supplies produce high voltages and
energy hazards, which can cause bodily harm.
Use extreme caution when installing or removing components. Refer to the
installation instructions in this user’s guide for precautions and procedures.
If you have any questions, please contact Quanmax Post-Sales Technical
Support.
WARNING
High voltages are present inside the chassis when the unit’s power cord is plugged into
an electrical outlet. Turn off system power, turn off the power supply, and then
disconnect the power cord from its source before removing the chassis cove r. Turning off
the system power switch does not remove power to components.
When Working Inside a Computer
Before taking covers off a computer, perform the following steps:
1. Turn off the computer and any peripherals.
2. Disconnect the computer and peripherals from their power sources or
subsystems to prevent electric shock or system board damage. This does not
apply when hot swapping parts.
3. Follow the guidelines provided in “Preventing Electrostatic Discharge” on the
following page.
4. Disconnect any telephone or telecommunications lines from the computer.
In addition, take note of these safety guidelines when appropriate:
Safety Instructions
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-1000 User’s Manual
To help avoid possible damage to system boards, wait five seconds after
turning off the computer before removing a component, removing a system
board, or disconnecting a peripheral device from the computer.
When you disconnect a cable, pull on its connector or on its strain-relief loop,
not on the cable itself. Some cables have a connector with locking tabs. If you
are disconnecting this type of cable, press in on the locking tabs before
disconnecting the cable. As you pull connectors apart, keep them evenly
aligned to avoid bending any connector pins. Also, before connecting a cable,
make sure both connectors are correctly oriented and aligned.
CAUTION
Do not attempt to service the system yourself except as explained in this user’s guide.
Follow installation and troubleshooting instructions closely.
Preventing Electrostatic Discharge
Static electricity can harm system boards. Perform service at an ESD workstation
and follow proper ESD procedure to reduce the risk of damage to components.
Quanmax strongly encourages you to follow proper ESD procedure, which can
include wrist straps and smocks, when servicing equipment.
You can also take the following steps to prevent damage from electrostatic
discharge (ESD):
When unpacking a static-sensitive component from its shipping carton, do not
remove the component’s antistatic packing material until you are ready to inst all
the component in a computer. Just before unwrapping the antistatic packaging,
be sure you are at an ESD workstation or grounded. This will discharge any
static electricity that may have built up in your body.
When transporting a sensitive component, first place it in an antistatic container
or packaging.
Handle all sensitive components at an ESD workstation. If possible, use
antistatic floor pads and workbench pads.
Handle components and boards with care. Don’t touch the components or
contacts on a board. Hold a board by its edges or by its metal mounting bracket.
Do not handle or store system boards near strong electrostatic, electromagnetic,
magnetic, or radioactive fields.
Safety Instructions
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-1000 User’s Manual
Instructions for Lithium Battery
WARNING
Danger of explosion when battery is replaced with incorrect type. Only replace
with the same or equivalent type recommended by the manufacturer.
Do not dispose of lithium batteries in domestic waste. Dispose of the battery
according to the local regulations dealing with the disposal of these special
materials (e.g. to the collecting points for disposal of batteries)
Voltage Ratings
The external power adaptor of the HPC-1000 has the following voltage ratings:
Input: 100-240 VAC, 50-60 Hz
Output: 30W, +12Vdc, 2.5A
Power Supplies:
Touch Electronic Co. Ltd / SA06-30S12R-W
Preface
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-1000 User’s Manual
Preface
How to Use This Guide
This guide is designed to be used as step-by-step instructions for installation, and as
a reference for operation, troubleshooting, and upgrades.
NOTE
Driver downloads and additional information are available under Downloads on our web
site: www.quanmax.com.
Unpacking
When unpacking, follow these steps:
1. After opening the box, save it and the packing material for possible future
shipment.
2. Remove all items from the box. If any items listed on the purchase order
are missing, notify Quanmax customer service immediately.
3. Inspect the product for damage. If there is damage, notify Quanmax
customer service immediately. Refer to “Warranty Policy” for the return
procedure.
Regulatory Compliance Statements
This section provides the FCC compliance statement for Class B devices.
FCC Compliance Statement:
This equipment has been tested and found to comply with limits for a Class B digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reason able protection against harmful interference in residential installations. This
equipment generates, uses, and can radiate radiofrequency energy, and if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
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-1000 User’s Manual
interference will not occur in a particular installation. If this equipment does cause
interference to radio or television equipment reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by Quanmax could void the user's
authority to operate the equipment.
NOTE
The assembler of a personal computer system may be required to test the system
and/or make necessary modifications if a system is found to cause harmful
interference or to be noncompliant with the appropriate standards for its intend ed use.
Warranty Policy
Limited Warranty
Quanmax Inc.’s detailed Limited Warranty policy can be found under Support at
www.quanmax.com. Please consult your distributor for warranty verification.
The limited warranty is void if the product has been subjected to alteration, neglect,
misuse, or abuse; if any repairs have been attempted by anyone other than
Quanmax or its authorized agent; or if the failure is caused by accident, acts of God,
or other causes beyond the control of Quanmax or the manufacturer. Neglect,
misuse, and abuse shall include any installation, operation, or maintenance of the
product other than in accordance with the user’s guide.
No agent, dealer, distributor, service company , or other party is authorized to change,
modify, or extend the terms of this Limited Warranty in any manner whatsoever.
Quanmax reserves the right to make changes or improvements in any product
without incurring any obligation to similarly alter products previously purchased.
Return Procedure
For any Limited Warranty return, please contact Support at www.quanmax.com and
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-1000 User’s Manual
login to obtain a Return Material Authorization (RMA) Number. If you do not have an
account, send an email to support@quanmax.com to apply for one.
All product(s) returned to Quanmax for service or credit must be accompanied by a
Return Material Authorization (RMA) Number. Freight on all returned items must be
prepaid by the customer who is responsible for any loss or damage caused by
common carrier in transit. Returns for Warranty must include a Failure Report for
each unit, by serial number(s), as well as a copy of the original invoice showing the
date of purchase.
To reduce risk of damage, returns of product must be in a Quanmax shipping
container. If the original container has been lost or damaged, new shipping
containers may be obtained from Quanmax Customer Service at a nominal cost.
Quanmax owns all parts removed from repaired products. Quanmax uses new and
reconditioned parts made by various manufacturers in performing warranty repairs
and building replacement products. If Quanmax repairs or replaces a product, its
warranty term is not extended.
Shipments not in compliance with this Limited Warranty Return Policy will not be
accepted by Quanmax.
Limitation of Liability
In no event shall Quanmax be liable for any defect in hardware, software, loss, or
inadequacy of data of any kind, or for any direct, indirect, incidental, or
consequential damages in connection with or arising out of the performance or use
of any product furnished hereunder. Quanmax’s liability shall in no event exceed the
purchase price of the product purchased hereunder. The foregoing limitation of
liability shall be equally applicable to any service provided by Quanmax or its
authorized agent.
Maintaining Your Computer
Environmental Factors
Temperature
The ambient temperature within an enclosure may be greater than room
ambient temperature. Installation in an enclosure should be such that the
amount of air flow required for safe operation is not compromised.
Consideration should be given to the maximum rated ambient temperature.
Overheating can cause a variety of problems, including premature aging and
failure of chips or mechanical failure of devices.
If the system has been exposed to abnormally cold temperatures, allow a
Preface
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-1000 User’s Manual
two-hour warm-up period to bring it up to normal operating temperature before
turning it on. Failure to do so may cause damage to internal components,
particularly the hard disk drive.
Humidity
High-humidity can cause moisture to enter and accumulate in the system. This
moisture can cause corrosion of internal components and degrade such
properties as electrical resistance and thermal conductivity. Extreme moisture
buildup inside the system can result in electrical shorts, which can cause
serious damage to the system.
Buildings in which climate is controlled usually maintain an acceptable level of
humidity for system equipment. However, if a system is located in an unusually
humid location, a dehumidifier can be used to maintain the humidity within an
acceptable range. Refer to the “Specifications” section of this user’s guide for
the operating and storage humidity specifications.
Altitude
Operating a system at a high altitude (low pressure) reduces the efficiency of
the cooling fans to cool the system. This can cause electrical problems related
to arcing and corona effects. This condition can also cause sealed components
with internal pressure, such as electrolytic capacitors, to fail or perform at
reduced efficiency.
Power Protection
The greatest threats to a system’s supply of power are power loss, power spikes,
and power surges caused by electrical storms, which interrupt system operation
and/or damage system components. To protect your system, always properly
ground power cables and one of the following devices.
Surge Protector
Surge protectors are available in a variety of types and usually provide a level
of protection proportional with the cost of the device. Surge protectors prevent
voltage spikes from entering a system through the AC power cord. Surge
protectors, however, do not offer protection against brownouts, which occur
when the voltage drops more than 20 percent below the normal AC line voltage
level.
Line Conditioner
Preface
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-1000 User’s Manual
Line conditioners go beyond the over voltage protection of surge protectors.
Line conditioners keep a system’s AC power source voltage at a fairly constant
level and, therefore, can handle brownouts. Because of this added protection,
line conditioners cost more than surge protectors. However, line conditioners
cannot protect against a complete loss of power.
Uninterruptible Power Supply
Uninterruptible power supply (UPS) systems offer the most complete protection
against variations on power because they use battery power to keep the server
running when AC power is lost. The battery is charged by the AC power while it
is available, so when AC power is lost, the battery can provide power to the
system for a limited amount of time, depending on the UPS system.
UPS systems range in price from a few hundred dollars to several thousand
dollars, with the more expensive unit s allowing you to run larger systems for a
longer period of time when AC power is lost. UPS systems that provide only 5
minutes of battery power let you conduct an orderly shutdown of the system,
but are not intended to provide continued operation. Surge protectors should be
used with all UPS systems, and the UPS system should be Underwriters
Laboratories (UL) safety approved.
Chapter 1
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-1000 User’s Manual
Chapter 1
Introduction
Overview
The HPC-1000 10.1” Panel PCs is combining the latest Intel 45nm Intel® Atom™
processor with the high integration of the Intel® 945GSE/ ICH7-M chipset for a wide
range of industrial applications. Storage includes a 2.5" SATA hard drive or a
solid-state drive (SSD), and Compact Flash. Supported interfaces include a GbE
LAN, 2x serial ports, USB 2.0 ports, DVI-I, thus easily meeting a broad range of
customer requirements. The HPC series provide a compact, high performance
human-machine interface for home automation demands.
Check list
1. Take out the HPC-1000 from the carton box, check if the unit is properly
secure in the plastic bag.
2. Check the contents of the carton box:
1x Panel PC
1x Drivers/ Manual CD
1x Quick Installation Guide
1x Power Adapter
1x Power Code (optional)
1x Wall Mount Kit (optional)
1x Desktop Stand Kit (optional)
Features
10.1" TFT LCD Display
Intel® Atom™ Processor N270
Intel® 945GSE / ICH7-M
Resistive 5-wire TouchScreen
1x 2.5” SATA HDD or 1x SSD, and 1x CompactFlash
1x GbE, 1x COM, 2x USB ports, DVI-I
Digital I/Os, 2x Speakers
Optional Digital Camera (with MIC-in), RFID and Wireless LAN
Chapter 1
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-1000 User’s Manual
Product Specifications
System
CPU Intel® Atom™ Processor N270
Chipset Intel® 945GSE/ICH7-M
Memory 1x DDR2 400/533 SO-DIMM Socket, up to 2GB
Internal Storage 1x 2.5” SATA HDD or 1x SSD
1x CompactFlash
Expansion slots None
Cooling Fan-less
Material Plastic front bezel & SECC chassis
I/Os 1x GbE, RJ-45
4x USB 2.0
1x DVI-I
1x COM with 5V/12V Power Selection
(RS-232/422/485)
1x DB9 (4x Digital IN, 4x Digital OUT)
1x 6-pin mini-DIN Keyboard/ Mouse Connector
1x Power On/Off Switch
1x Power Connector
LCD Display
Display type & size 10.1” TFT LCD WSVGA
Brightness 200 cd/m²
Resolution 16:10 WSVGA (1024 x 600)
Touch Screen 5-wire Resistive Type
Network 1x Gigabit Ethernet
Wireless LAN 802.11b/g/n (optional)
RFID RFID Module (optional)
Audio Built-in 2x Stereo Speakers, MIC-IN
Camera 1.3 Megapixel digital camera + MIC
Environmental
Specification
Temperature
Operating: 0˚C to 45˚C (CF, SSD), 0˚C to 40˚C (2.5” HDD)
Storage: 0˚C to 70˚C, 10%-85% rel. hum., non-condensing
Shock Operating: 10 g / 11ms; Storage: 30 g / 11ms (half-sine)
Vibration Operating (IEC 68-2-64 Fh): 5-500Hz, 1 g (rms) / 3-axes Storage (IEC
68-2-6 Fc): 5-500Hz, 2 g (rms) / 3-axes
Size and weight
Dimensions 262 x 200 x 74mm (W x H x D)
Weight 1.7kg
Power Input DC12V
Mounting Type VESA
Compliant CE, FCC Class B
Table 1 Specifications
Chapter 1
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System Tour
Front and Side Panel
Figure 1 Mechanical Layout - Front and Side
Rear and I/O Panel
Figure 2 Mechanical Layout - I/O Panel
Chapter 1
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WARNING
Be sure not to block any air vents on the computer. Blocked air vents can cause thermal problems.
External Connectors
Table 2 USB (USB2.0 Port 0, 1 Type A Connector)
Pin Signal Name Pin Signal Name
1 +5V 5 +5V
2 USB1- 6 USB03 USB1+ 7 USB0+
4 GND 8 GND
Table 3 LAN (10/100/1000 Ethernet RJ-45 Connector)
Pin Signal Pin Signal
1 Tx+ 5 NC
2 Tx- 6 Rx3 Rx+ 7 NC
4 NC 8 NC
Table 4 Digital I/Os (DB9 Female Connector)
Pin Signal Pin Signal
1 Digital Output 0 6 Digital Input 2
2 Digital Input 0 7 Digital Output 3
3 Digital Output 1 8 Digital Input 3
4 Digital Input 1 9 +5V
5 Digital Output 2 Screw GND
Table 5 COM1 (RS-232/422/485 DB-9 Connector)
Pin RS232 RS422
RS485
Half Duplex
1 DCD, Data carrier detect TX- DATA2 RXD, Receive data RX+ N/A
3 TXD, Transmit data TX+ DATA+
4 DTR, Data terminal ready RX- N/A
5 GND, ground GND GND
6 DSR, Data set ready N/A N/A
7 RTS, Request to send N/A N/A
8 CTS, Clear to send N/A N/A
9
RI, Ring indicator (+5V / +12V )
Note
：
Selected by BIOS Setting
N/A N/A
*COM1 Function Type RS232/422/485 can be selected from BIOS setting.
Chapter 1
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Table 6 KB/MS (PS/2 KB/MS Mini-DIN Connector)
Pin Signal
1 KBDAT
2 MSDAT
3 GND
4 +5V
5 KBCLK
6 MSCLK
Table 7 DVI-I (DVI-I Connector)
Pin Signal Name Pin Signal Name
1 TX2N 2 TX2P
3 GND 4 TX5N
5 TX5P 6 SD_CLK
7 SD_DATA 8 VSYNC
9 TX1N 10 TX1P
11 GND 12 TX4N
13 TX4P 14 VGA_PWR
15 VGA_EN 16 HPD
17 TX0N 18 TX0P
19 GND 20 TX6N
21 TX6P 22 GND
23 TCLP 24 TXLN
PIN Signal Name
C1 Analog red
C2 Analog green
C3 Analog blue
C4 Analog horizontal sync
C5 Analog ground
Chapter 1
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-1000 User’s Manual
Mechanical Dimensions
Figure 3 Mechanical Dimensions
Chapter 2
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Chapter 2
Getting Started
Power Connection Turning on the system
1. Secure the power adapter cable to the DC jack (DC IN) of the HPC-1000
2. Connect the power cable to the power adapter
3. Connect the power cable to a power outlet
4. Press the power switch on the front panel to turn on the system
Figure 4 Turning on the system
VESA Mounting
The HPC-1000 comes with VESA FDMI 75 standard mounting holes as shown
below. Use 4 screws with the appropriate length for your VESA mounting bracket.
Figure 5 Mounting hole locations on the HPC-1000
Chapter 2
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Wall Mount Kit
Below are the demonstrations of how to use Quanmax wall-mount kits
.
Step1
Secure the VESA kit to the panel PC using the
4 screws. (M4x5L flat head)
Step2
Install the wall-mount kit to the proper place of
the wall by using the 6 screws.
Step3
Attach the panel PC to the wall-mount kit
which has been well fixed on the wall.
Step4
Secure the wall-mount kit and panel PC with
screw by using Phillips Screwdriver
Figure 6 Wall Mounting Demonstrations
Chapter 2
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-1000 User’s Manual
Desktop Stand
Step1
Assembling the desktop stand
Step2
Secure the VESA kit to the desktop stand using
the 4 screws. (M4x5L round head)
Step3
Secure the panel PC to the desktop stand using
the 4 screws. (M4x5L flat head)
Figure 7 Install Desktop S tand
Operating System and Drivers
If your product does not come with an operating system pre-installed, you will need
to install an operating system and the necessary drivers to operate it. After you have
finished assembling your system and connected the appropriate power source,
power it up using the power supply and install the desired operating system.
You can download the drivers for the product from the Quanmax website at
www.quanmax.com and install as instructed there. For other operating systems,
please contact Quanmax.
Chapter 2
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NOTE
1. To install the VGA driver, please double-click “Setup.exe” which is under below
folder. \Intel VGA\Utilities
2. If your system goes into suspend mode, please push the power button for 2
seconds to wake up the system.
Maintenance and Prevention
Your HPC-1000 system requires minimal maintenance and care to keep it operating
correctly.
Occasionally wipe the system with a soft dry cloth.
You should only remove persistent dirt by use of a soft, slightly damp cloth (use
only a mild detergent).
Make sure the ventilation holes are clear of debris.
CAUTION
Do NOT do any of the following:
Allow water to enter the computer
Use a heavily dampened cloth
Spray water directly inside of computer
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